Over 1 million tech questions and answers.

The computer restarted unexpectedly... Windows install can't proceed.

Q: The computer restarted unexpectedly... Windows install can't proceed.

Hi. I was previously using windows 7 home premium 64 bit on my computer. The computer worked for around 2 years and one day suddenly went BSOD on me, with various problems from disk read errors to "video driver failed to initalize". After my roommate tried all the system recovery options (which all failed), he decided to use his recovery disk to do a factory reset of the computer (it's his computer). This got rid of most of the problems, with the exception of disk read errors from time to time. However, during the setup of the computer, we got the "The computer restarted unexpectedly or encountered an unpexted error. Windows installation cannot proceed." error, which just leaves us in an infinite loop (unless we get a disk read error). Windows 7 came pre-installed with the computer, so we dont have any installation discs. The only disc we have is a recovery disk that lets us get to the system recovery options. The computer was a plug-in-and-use computer meaning that we dont know much about the system specs other than the sticker that came on the side . I included it in case anyone is intrested in it.
Any help would be greatly appreciated.

SYSTEM SPECS
windows 7 home premieum 64 bit
intel core i3 processor 550
6gb DDR3 memory
1TB hard drive (dont know the name or anything)
NIVIDIA GeForce 315 1024 MB

RELEVANCY SCORE 200
Preferred Solution: The computer restarted unexpectedly... Windows install can't proceed.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: The computer restarted unexpectedly... Windows install can't proceed.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

If defective, replace it. Use the recovery disc you have or you can download a legal copy from here: Official ISO Downloads

Following taken from here: Digital River Direct Download Links for Windows 7 Editions Free





Quote:
I'm including only the English versions.

Microsoft’s partner Digital River is providing the direct high speed download links for the Windows 7 all editions, The download links are available in English,French,German,Spanish languages.

The installation ISO files of Windows 7 are hosted on the server msft-dnl.digitalrivercontent.net owned by Digital River, one of the delivery partners for Windows 7.

All you need is a legal Product key for a Windows 7 Edition that you want to install using these ISO images. Can be a retail or OEM key.


You can burn these images using any standard burner like [url==http://www.imgburn.com/>ImgBurn[/url]

The Product key should be on the COA sticker on the computer.

Read other 9 answers
RELEVANCY SCORE 122

Completed a fresh install, formatted, windows 7 home premium all is fine until it goes to start services (setup is starting services) then the screen flickers and I get the message. "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation"

This then becomes and endless loop, I have started again delete partitions format let windows do it all and the same result, tried safe mode - no go tried repair no go searched internet for help tried some of that stuff with dos prompt- still no go.

Tested Hard drive with windows - no issues, tested with third party software no problems

Laptop originally come with Win7 and even tried to cheat and install xp but that also failed, thought if I could get xp on I could upgrade - but failed.

In your hands community

A:Computer restarted unexpectedly windows installation cannot proceed

You are deleting all partitions during the booted install to get it cleanest, and following the other steps for a Clean Reinstall Windows 7? Those steps assure you'll get and keep a perfect install.

If after doing those proper preparations it still hangs Starting Services, then first try entering Device Manager - Access During Windows 7 Installation to disable any erroring drivers shown there, and if that doesn't help try new installation media as discussed in Step 1 of tutorial

Read other 1 answers
RELEVANCY SCORE 118

Hi,
Receving the "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed" error during the OSDsetupact.log in Windows 7 x64 in Dell 7040 models.
Uploaded the  setupact.log in the below URL.
https://1drv.ms/f/s!Aj2wii50lHANhFuQawqavDaO9eE0
Error"




i have tried the below methods and it did not help
Method 1

1.     Hold down "Shift + F10" to open the command prompt 
2.     On the command prompt type "regedit" with no quotes to open the Registry Editor 
3.     Go to:- HKLocal machine -> System ->Setup ->Status -> ChildCompletion 
4.     Highlight ChildCompletion and on the right you will see "setup.exe" 
5.     Double click "setup.exe" and verify the value is set to "1" 
6.     Change the value to "3" 
7.     Close the registry editor and close the command prompt. 
8.     Click OK on the error message and now the installation process should complete.  

Method 2
cd Windows\System32\oobe
msoobe

i have checked harddisk and memory are in good condition. can someone help what could be the problem.

Regards, Boopathi

Read other answers
RELEVANCY SCORE 109.6

Hello. I'm not sure if this is the correct forum for this topic but I think it is.

I have a Toshiba Satellite laptop running Windows 7. Recently I made the decision to restore my system to "out-of-the-factory" settings using the Toshiba program that came with the computer to do this. This went well.

when this was done, the computer restarted, and after the normal start-up screen, it began installing windows.

About halfway through this process, my brother decided it would be funny to turn off the computer in the middle of the installation.

when I turned the computer back on, it went to the windows installation again, but very soon an error message came up saying

"the computer restarted unexpectedly or encountered an unexpected error. windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

However, after pressing OK, the computer restarts, but the same error message comes up, leaving me in a loop.

So is there anything I can do to fix this? Or does my brother owe me a new computer?

Btw I don't care about losing data, I have everythign backed-up on an external hard drive.

A:"Computer restarted unexpectedly....windows installation cannot proceed" installation loop.

I think you need to reformat C: (delete the partition) and (redo partition) using ntfs drive and restart the installation. Do you have a OS Windows Disk?

Read other 7 answers
RELEVANCY SCORE 99.2

I recently purchase a new Toshiba laptop, with Windows 7 OS and only about a week later, this message popped up during a reboot. I was applying a "windows update" and the computer was stuck at "setup is starting services" and then it pops up a message saying "The computer restarted unexpectedly or encountered an unexpected error." All other forums explain something about Windows 7 being installed, but I wasn't in the process of installing the operating system, it was only an update. Every time I click "OK" on the message, it restarts the computer but stops at the same message, and over and over again. I'm not really sure what I should do. Some sites say to get a CD and run an install of it, but my computer came with the operating system preloaded and not with a CD, so I don't have direct access to a Windows 7 installation disc. Any help would be appreciated.

A:Install Windows: This computer restarted unexpectedly or encountered an unexpected...

Hope this helps

Prevent Automatic Reboots In Windows After System Crash Has Occurred

Read other 1 answers
RELEVANCY SCORE 82

I was installing Win 7 Ultimate 32 bit onto my PC, and it went great at first, but when it came to "starting services", it popped up a box and said "the computer restared unexpectedly or encountered an unexpected error..." so I pressed "OK" then, the computer restarted and resumed to "starting services" and wants me to click ok for restarting.... i have no idea,, please help

i can do nothing, cuz when the PC starts it shows only the DELL thing and straight into the installation....

A:Help!! win & install error, "the computer restarted unexpectedly or.."

If you complete your System details we might be able to help. Your Spec shows your present operating system as "Dell" This as you will know is a PC manufacturer not an Operating system. What OS have you now and how are you trying to install Windows 7, from a retail disc a download or what means. please give as much detail as possible. Have you checked to see if you PC is man enough for Windows 7? Go here to check;
Windows 7 Upgrade Advisor

Read other 9 answers
RELEVANCY SCORE 78.4

I upgraded from Windows XP to Vista with the installation Dvd, but on the final step of the installation someone turned it off becuase they said it was froze for about 10min. Now everytime i try to boot I get the message
"The computer restarted unexpectedly or encountered an unexpected error. Windoes installation cannot proceed. To install Wundows, click Ok to restart the computer, and them restart the installation."
I tried booting from the DVD but the option never comes up. There is NO way That i know of, that will get me past the error message Its a Dimension e310.

Read other answers
RELEVANCY SCORE 78.4

i have asus slate b121. when the asus slate b121 shut down during windows 8 install and it tells me to "click "OK" to restart the computer and restart the installation. each time it restarts and goes back to the same screen. how can i fix this? look at this pic.

A:the computer restarted unexpectedly

Are you doing a clean install?

Read other 5 answers
RELEVANCY SCORE 78.4

Worried for my other real life information.

I ran some of your spywareremoval suggestions from some threads but I am still vorried, posting this just in case.

Also: should my computer be using around 2,5gb of ram at this moment?
I disabled the virtual cd rom with your program.

Thanks in advance!
.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Andreas at 23:53:46,63 on 06.03.2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.47.1044.18.6103.3324 [GMT 1:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {DAAC1C79-1A96-9DFE-FC4C-6940214C33E6}
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG10\avgchsva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNet... Read more

A:Computer restarted unexpectedly - dds log

bump===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our MRT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the MRT Team... Read more

Read other 13 answers
RELEVANCY SCORE 77.6

I have a windows vista I did a system restore on because it kept saying no signal & shutting down. When it first started it froze for about 20 min so I turned it off. Now an error pops up over and over that says the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and restart the installation. .... I am clueless??=(

A:Help please! Computer restarted unexpectedly error!

Hi and welcome to TSF please clarify was it system restore or a factory reset to the way it was when you first got it

Read other 11 answers
RELEVANCY SCORE 76.8

I upgraded from Windows XP to
Vista with the installation Dvd, but
on the final step of the installation
someone turned it off becuase they
said it was froze for about 10min.
Now everytime i try to boot I get
the message
"The computer restarted
unexpectedly or encountered an
unexpected error. Windows
installation cannot proceed. To
install Windows, click Ok to restart
the computer, and then restart the
installation."
I tried booting from the DVD but
the option never comes up. In BIOS it says idea drive not present. The jumpers are on Cs & I checked the cables to make sure its plugged in correctly. The lights still blink green on the front of the drives when I turn it on. I take an Information Technology 2 class but i tried everything I know. There
is no way that i know of, that will
get me past the error message Its a
Dimension E310.
& I'm trying to get it fixed by football season for fantasy football

A:[SOLVED] Computer Restarted unexpectedly during installation

Hi do you have the cd\dvd drive set as first boot device is the hdd and dvd drive sharing the ide cable is the dvd drive jumper set to slave

Read other 9 answers
RELEVANCY SCORE 76

Hello people,
After I haven?t used my PC(vista) for two weeks I started it and anything looked normal but when the vista green background appears(where you normally choose the user) suddenly this error pops up:

?The computer restarted unexpectedly or has encountered an unexpected error. Windows
installation cannot proceed. To install Windows, click OK to restart your
computer and then restart installation.?

The only thing I can do is press Ok, if I do so my computer restarts and the same error appears.

Some things I can and can?t do:
I can?t reach my desktop.
I can?t choose my user.
I can enter a second screen my pressing F12 or tab.
I can insert a CD/DVD.

Do anyone knows how I can solve this problem? Please replay.

Xiffix

A:The computer restarted unexpectedly or has encountered an unexpected error.

Can you get into Safe Mode? To do this, rapidly tap the F8 key just before the Windows Splash Screen shows up.

Please let us know the exact make and model of your system

Read other 16 answers
RELEVANCY SCORE 76

Hello people,
After I haven?t used my PC(vista) for two weeks I started it and anything looked normal but when the vista green background appears(where you normally choose the user) suddenly this error pops up:

?The computer restarted unexpectedly or has encountered an unexpected error. Windows
installation cannot proceed. To install Windows, click OK to restart your
computer and then restart installation.?

The only thing I can do is press Ok, if I do so my computer restarts and the same error appears.

Some things I can and can?t do:
I can?t reach my desktop.
I can?t choose my user.
I can enter a second screen my pressing F12 or tab.
I can insert a CD/DVD.

Do anyone knows how I can solve this problem? Please reply.

Xiffix

A:The computer restarted unexpectedly or has encountered an unexpected error.

hellodo you have a recovery cd/dvd? If yesinsert it it should give an option to return to "last known good configuration"if no you can download one from here. http://www.howtogeek.com/howto/windows-vis...-dont-have-one/and here is a good tutorial on how to use the start up repair. http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/good luck

Read other 1 answers
RELEVANCY SCORE 75.2

I was in Real Player getting ready to burn a CD and all of a sudden my computer restarted. When it re-booted, I had to selected either Normal or Recovery Console, and I selected Normal, which led to my computer just being "stuck". I manually shut it off and restarted, and this time I had a message saying that Windows unexpectedly shut down the last time it was open, and I could choose to either start from the "last known good configuration" or start normally (along with the options to start in Safe Mode).

I selected Last Known Good Configuration, and after the Welcome to Windows XP screen came on with the progress bar underneath, the same thing happened - it restarted and I was back to the last menu option. This time, I selected "Start Normally" and the computer was just "stuck".

Now, I can open my computer in Safe Mode, though I don't think I can access the internet through Safe Mode (I tried to use Safe Mode with networking but my internet wouldn't connect), so I'm currently using my wife's laptop to post this. I have no idea where to even start. I was going to delete Real Player but I honestly don't think that that was the problem.

Is this malware or a virus? Nothing at all had been acting strange recently; I would have no way of even suspecting anything was wrong from a malware/virus standpoint.

Any ideas?

Thanks,
Tim

Edit - This time I started it up and hit F10 for Recovery, and it had me run diagnos... Read more

A:Windows XP unexpectedly restarted

Yes, it sounds pretty bad.

Generally, if your hard drive fails the diagnostic test it is time for a new one.

Read other 6 answers
RELEVANCY SCORE 74.4

Hi, I just bought a Dell XPS 8500 a few months ago and recently wanted to do a clean install of Windows 8.  I have two Windows 8 USB drives.  One is a Windows 8 Pro that I bought and the other is a Windows 8 standard that came from Dell.

I only have one MSATA SSD drive installed in the machine.

When I try to do a clean install, all the steps works fine.  It proceeds fine to the last step where it copies all the files.  Then, it will give me a 10 second count down timer and restart the machine.  After the restart, I get the following error message:

The computer restarted unexpectedly or encountered an unexpected error.  Windows installation cannot proceed.  To install Windows, click "OK" to restart the computer, and then restart the installation.
?
When I click OK, the computer restarts itself and I get the same error message again.  It's like an infinite boot loop.  I have also tried the following:

Install Windows 8 Pro upgrade USB drive, same results
Install Windows 8 standard Dell USB drive, same results
Install Windows 8 standard Dell DVD ROM drive, same results

I've also tried all of the steps above with a 300gb SATA HDD that I have.  Unfortunately, same results.  I've also completely powered down the system and waited about 20 seconds.  When it starts up, it gives me the same error message again.

Also, the BIOS settings are all set to default.  The BIOS boot mode is set to UE... Read more

A:Dell XPS 8500 Windows 8 UEFI Installation Boot Loop "The computer restarted unexpectedly or encountered an unexpected error."

Hi funkmasterta,
I will suggest you to check the BIOS settings provided below to see if you have similar settings. If not you may try these settings and then install the operating system.

Go to the BIOS screen by pressing F2 at the Dell logo 4-5 times.
Navigate to ‘Advanced Tab’ and select ‘Onboard Device Configuration’.
Set ‘SATA Mode’ to ‘AHCI’.
Navigate to ‘Boot’ tab and set ‘Secure Boot’ to ‘Enable’ and ‘Load Legacy OPROM’ to ‘Disable’.
Boot Mode should be set to ‘UEFI’.
Save the settings and Exit from the BIOS.

Once the system restarts, Go to the ‘One Time Boot Menu’ by pressing F12 at the Dell logo 6-7 times.
Select the boot device under UEFI to boot.
Keep me posted with the results. I will be glad to assist you further.

Read other 5 answers
RELEVANCY SCORE 67.6

Hi,

A brand new Asus netbook out of the box - I powered up, then accidentally unplugged the power source. Now I get message "computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows 7, click OK to restart computer, then restart installation."
I've done this , but the same message keeps coming back up.
What can I do to get past this?
Thanks

Read other answers
RELEVANCY SCORE 66.4

Not the brightest spark when it comes to computers but I know a reasonable amount. Decide to install the 90 day trial of Windows 8, got through all the installing and then the computer restarted and asked which operating system I wanted to use, clicked on Windows 8 and then it took me to a screen which said 'Getting ready' with a spinning circle and then the laptop restarted its self and now when it loads up it comes up with the message 'The computer restarted unexpectedly or encountered and unexpected error. Windows installation cannot process. To install Windows, click "Ok" to restart the computer, and then restart the installation.'
I press ok and then the computer restarts, and then brings me back to this page. I'm using a HP pavillion G6 and was on Windows 7 Home Premium which was pre-installed on the laptop.
I can't enter safe mode to try and fix it that way as when I press F8 nothing happens. I have access to other computers but I just don't know where to start in fixing it.
Can anyone help me? :(

A:"The computer restarted unexpectedly.." help :(

Did you do what the error said and reinsert the installation media and start the install process over?

Read other 1 answers
RELEVANCY SCORE 66

Hi All,

My computer is restarting without any reasons. I thought it was some booting / OS problem. But I kept my PC in BIOS setup mode for a while, then also its restarting. What could be the problem. Is there anything to do with the power supply like low voltage / variation which is always damaging my hardware or something else. I had been facing this from the first year(every six months).Last year I brought a APC ups , but the problem has not been solved. My computer is five years old now. When I encounter this problem, i remove the motherboard and give it for service. he(technician) usually tells that some condenser went off and he replaces that(not sure what he does, but works after that). I just want to understand why is this happenning frequently. Or something else is wrong.

I have a APC ups, a stabilizer from the source.

Configuration : PIII 500,256MB,80GB , Windows XP, Onboard AGP card.

Thanks
Srivaths
 

A:Machine getting restarted unexpectedly

The problem certainly appears to be hardware if it occurs in the BIOS as well.

There are many motherboards in computers affected by bad capacitors, it sounds like yours may be one. Only replacing all the electrolytic capacitors will solve it in that case. That may cost more than the motherboard replacement would cost...

Read about the issue here:
http://www.badcaps.net/
 

Read other 2 answers
RELEVANCY SCORE 64.4

My first post... I have XP Home, keep it updated. Do my Norton Updates manually and automatically! System scans once or twice a week. I have reformatted twice now... still!

It doesn't seem to matter what I am doing, even just my desktop, while clicking Start! Quite a variety of things are being done when it happens. Sometimes not for a week, other times, a few times a day???

I took the subject line from: the event viewer. Not a clue what to do???
 

A:shell stopped unexpectedly and explorer.exe restarted

I wish I could offer more information of the helpful variety.
 

Read other 2 answers
RELEVANCY SCORE 64.4

I've been googling all day long and haven't found an answer to this. My IE will not run whatsoever (wants to send report to M$). Secondly, I am unable to launch Explorer or My Computer w/o it failing and restarting.

In safe mode, I'm able to do whatever I please, so i'm guessing SOMETHING is hosing me up...

Any suggestions would be greatly appreciated.

Here's my HijackThis log:

Logfile of HijackThis v1.97.7
Scan saved at 6:22:24 PM, on 8/12/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\CTsvcCDA.EXE
C:\PROGRA~1\NavNT\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\gearsec.exe
C:\WINNT\system32\gearsec.exe
C:\WINNT\system32\hidserv.exe
C:\PROGRA~1\NavNT\rtvscan.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Adobe\Acrobat 6.0\... Read more

A:The shell stopped unexpectedly and Explorer.exe was restarted.

Lets begin by rescasnning once again with hijack and put a check next to each of these then close all browser windows and click "fix checked"

R3 - Default URLSearchHook is missing

O1 - Hosts: 212.33.69.3 js1.hitbox.com

O1 - Hosts: 212.33.69.3 stats.hitbox.com

O1 - Hosts: 212.33.69.3 pagead2.googlesyndication.com

O2 - BHO: (no name) - {432D8C41-8586-11D8-997D-00C026232EB9} - C:\WINNT\bvm202.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe

Now reboot your system into safe mode http://dotcomsecurity.org/forums/index.php?showtopic=55
open windows explorer, find then delete:
C:\Program Files\LiveUpdate
 

Read other 3 answers
RELEVANCY SCORE 64.4

For the past two weeks, I've been unable to open certain programs. AIM, MSMessenger, Internet Explorer and such. As of yesterday, I am now unable to even search files on my computer through the search companion and wasn't able to open Windows Media Player. I updated Windows Media Player and it opens now but the other things are still troubled. There are other Windows functions that I can't seem to run as well. I never receive an error message onscreen, but when looking in the Event Viewer I've noticed one stating "The shell stopped unexpectedly and Explorer.exe was restarted." and another saying "WMI ADAP was unable to process the performance libraries: 0x80041001". It was also popping up my nforce control panel icon which wasn't there before and that also wasn't working. It would pop up an error for that one stating an issue with SndStorm.exe and that it had to close. I managed to fix the nForce issue by updating to unified drivers, but am boggled by the rest. I used HijackThis to see if there's something else that I'm just missing. Thanks in advance!

Logfile of HijackThis v1.99.1
Scan saved at 9:22:51 AM, on 10/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.... Read more

A:The shell stopped unexpectedly and Explorer.exe was restarted.

Hi

According to the hijack this logfile:

you have antivirus personal edition
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min

you have norton antivirus
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

you have kasperski (although it is missing)
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe" -r (file missing)

Either:
1 - you have more than one antivirus
If you examine the documentation for your antivirus, I think you will find that only 1 antivirus can be used at a time, you should decide which one you want to use and remove the others using their uninstall programs, then for good measure, re-install the one you want to keep. You need to be sure that the uninstall from the others does not "break" your chosen anti virus.

or

2- you have a virus or worm or trojan that is pretending to be one of these antiviruses
Post your HJT log in the "security" forum if you suspect this is the case. the security experts will see your post sooner.

Best regards,

Murray
 

Read other 2 answers
RELEVANCY SCORE 64.4

Immediately when my computer boots, it begins this cycle of explorer crashing and restarting.

The area of the screen where the task bar and start button are goes white for a second and then they reappear.

I've opened the event viewer and this error is coming up roughly every nine seconds:
The shell stopped unexpectedly and explorer.exe was restarted.

I've run PrevX. It found nothing.
I'm running SuperAntiSpyWare for the second time. The first time it found a few items, and I deleted and restarted. It's still happening.
I'm also currently running the MS Malicious Software Removal Tool & MalWareBytes.

So far... none of these programs is finding anything.

I would really appreciate any guidance... My computer is pretty much unusable right now.
 

A:The shell stopped unexpectedly and explorer.exe was restarted.

Hello and welcome to tsg

can you boot into safe mode?
 

Read other 3 answers
RELEVANCY SCORE 64.4

Hi,

I'm hoping someone on here can help, as i'm at a loss.

I get the following error, every 5 minutes (almost to the second)

Application log in event viewer.
Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 30/11/2004
Time: 16:35:10
User: N/A
Computer: PC99
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

The screen goes blank for a second and the task bar and start button disappear then come back.

I've virus scanned with AVG (with latest updates) and done online scans. I appear to be virus free. I have used a registry checker and tidied up any errors there.

My HikackThis log shows ...
Logfile of HijackThis v1.98.2
Scan saved at 16:34:08, on 30/11/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\VTTimer.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINNT\system32\hphmon05.exe
C:\PROGRA~1... Read more

A:The shell stopped unexpectedly and Explorer.exe was restarted.

Read other 11 answers
RELEVANCY SCORE 64.4

I had to wipe the main drive on my notebook and during the reinstall of vista my computer restarted unexpectedly and vista couldn't finish installing now when i try to start up my computer it tells me i need to restart the instillation and restarts again. i can usually get the desktop to stay up for 5 seconds before windows restarts but i cant do anything in that time. If i could get the desktop to stay up longer i could probably fix it. How could i get the desktop to stay up longer? or how could i manually restart the vista instillation with no disc?
 

Read other answers
RELEVANCY SCORE 64.4

Hi,
I recently started to get a problem with my explorer.exe. It keeps on restarting occasionally like once every 15 minutes or if i click on my computer, control panel or anything that is directly related to the explorer. Initially before i started getting this problem i was dual booting linux and vista. I decided to uninstall Linux and i did. But now i was left with an empty partition and i have a program called Paragon partition manager and after using the program i was able to make a huge partition and so i uninstalled Paragon partition manager. Since then i restarted the computer and started getting this problem. I initially thought it was a virus so i downloaded kaspersky's trail version and found about 8 files that were infected and i also ran scans using spybot and ewido and the system looks to be clean. But i still have the explorer starting error.

Here is what my Event viewer shows when explorer restarts.

[ Name] Microsoft-Windows-Winlogon
[ Guid] {DBE9B383-7CF3-4331-91CC-A3CB16A3B538}
[ EventSourceName] Winlogon

- EventID 1002

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2008-05-12T03:09:57.000Z

EventRecordID 3270

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Sakethk

Security


- EventData

explore... Read more

A:The shell stopped unexpectedly and explorer.exe was restarted.

Hi there and Welcome to TSF TechSupportForum.com ( Vista Support )

goto start\control panel\Appearance and Personalization\folder options

CHECK (( launch folder windows in a separte process

and post back if that fixed it if NOT we will have to find out what is really causeing this

as there are alot of this now

regards

warlordfmike

p.s... pray for my mom

Read other 3 answers
RELEVANCY SCORE 63.2

Hey guys, i desperately need help here. Every time i right click to get the menu on any .exe file or a shortcut to an .exe file, explorer.exe resets its self. I have tried countless ways of repairing this including reading loads of forums that have a similar problem with no luck and i do not intend to restore my whole system. In the event viewer i get the feedback 'The shell stopped unexpectedly and Explorer.exe was restarted' and it is also winlogon.exe related. Any help here would be greatly appreciated.
 

A:The shell stopped unexpectedly and Explorer.exe was restarted .EXE files failure

Read other 8 answers
RELEVANCY SCORE 60

Hi...I'm a new guy here...was hoping someone smarter than myself could help...

Ok, my father and I have this computer we use to record music with using high-end software and components, at least it was high end when we got it a few years back...anyway I just formatted C and reloaded XP pro sp2...i've been fighting with drivers all day, and when i finally get everything working, it decides to restart

Upon restart, i get this:
BCCode: fe BCP1: 00000004 BCP2: 85FA9CD8 BCP3: 8607E7B8 BCP4: 00000000 OS VER: 5_1_2600 SP: 2_0 Product: 256_1

What do you all think...drivers is my first guess, but i defer to the experts, i.e. you...I've attached the dump

also, i'm running a matrox G450 Dual-Head, an RME 96/52 soundcard...let me know if more info is needed

one more thing, this computer does not go anywhere near the world wide web, so i know its not a virus of any sort...

thanks again, you might save my life, or at least my sanity
mark creaney
"in search of digital nirvana..."
 

A:Wiped C: clean, fresh install of XP sp 2...computer restarted all by itself, ideas?

Try a system restore - this is caused by a driver error. For some reason I associate this with Sonys.
 

Read other 1 answers
RELEVANCY SCORE 57.2

Hi every bodyI downloaded Windows 7 32bit (no key yet), I've tried upgrading Windows Vista SP1 but when step 2 (expandeing files) reaches 21% the installation stops with following error "Windows could not update the computer's boot configuration. Installation cannot proceed."I tried to install Windows 7 in a new partition but the process reaches 27% this time and stops with same error.I've reformatted my hard disks completely and installation process reaches 99% then stops with same error.I checked BIOS settings and found only DVD and HDD listed (no third option).the Microsoft suggestion about the registry tweaking did not apply for me (and I tried to install a fresh copy from scratch).I'm using 2 HDD in RAID0 configuration and works OK with Windows Vista, I did load the drivers to Windows 7 during installation but still getting same problem, any suggestion???

A:Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

Simple solution found for Dual Boot errors!
 
 Here is an update. Since no one else has seemed to find a solution I actually managed to find my own. Just to recap you on what had happened to me, I was trying to dual boot Windows 7 x64 with Windows Vista Ultimate x64. Somewhere in my use with Vista my BCD was corrupt/deleted and caused this error to appear. (Windows could not update your computer's boot configuration.) After searching my computer I found the registry settings were correct, and file access to the folder that contained the BCD was correct, However my BCD was corrupt/missing and so I was unable to finish the installation and get my computer to dual boot. I found this out by typing bcdedit.exe in command with admin access and it gave me the warning "BCDedit.exe could not be run. BCD is either corrupt or missing".
 
In order to fix this it was quite simple. I had to use the original installation disc for vista to repair my computer's boot files. Unfortunately I didnt have an install disc that would work with vista since I purchased mine before SP1 came out, so in order to repair it I had to create a slipstream disc with the SP1 updates added to it. after repairing I instantly was able to see both Windows 7 and Windows Vista in my boot manager when I restarted my computer. I easily fixed and finished installation with out a hitch, and I'm now staring at internet explorer inside of Windows 7 typing this message. I hope this will help anyone else ou... Read more

Read other 45 answers
RELEVANCY SCORE 57.2

Tonight I put my CompactFlash card into the media card reader and a USB error came up and to click OK to reboot the computer. I did that but when it went to turn back on it now freezes at the ACER logo and will not proceed to Windows. Can anyone help me out.Thanks
 

Read other answers
RELEVANCY SCORE 55.2

Long story. My work computer crashed recently and just got it back today. I updated my main quoting tool which is 2020 worksheet and the computer after the update said I had to restart my laptop. I closed all of my programs on the laptop and the. Restarted the computer. Instead of opening the regular welcome screen in which I would normally log into, it took me to a screen in which to select a language setting for a windows 7 installation. I had used the laptop previously to this for several hours but trying to close the screen causesd my computer to restart and brought me back to the same screen. Any ideas? Why would it do this?

A:Computer restarted and wants to reinstall windows 7

Can you get into safe mode?  Also post make & model it helps the guys.

Read other 3 answers
RELEVANCY SCORE 54.8

I got a new laptop with Windows 7 and was transferring the files from my desktop computer over to it using Windows Easy Transfer over the wireless network. The transfer of the files was done, but it still had the shared files to get through, which according to the estimated time was going to take another 10 or so hours (200 + gb of files). I let it do that while I slept.

When I got up the next day, I saw the laptop was at the log on screen. Turned out it had automatically updated itself during the early morning. The old desktop computer's WET window said "attempting to re-connect" or something.

Anyway, it seems like most if not all of the files I wanted have been transferred over anyway, but I'm afraid that the broken transfer may have screwed up my originally brand new and pristine Windows 7 and laptop. Windows Live Messenger seems to keep getting an error now when Windows boots up. And there's a few folders that I can't access (they have a lock symbol next to them)

Please help! Thanks in advance!

A:Computer restarted during Windows Easy Transfer HELP!

most likely you will have to take ownership of some files you cannot access at this time. see the following

http://www.howtogeek.com/howto/windo...menu-in-vista/

if you had xp on the old computer (going by your profile) then some settings just may not work in win7 so you may need to manually do some adjusting.

as far as the error, we will need the exact error message.

You can always do a system restore point to a previously save restore point and try again.

Read other 10 answers
RELEVANCY SCORE 54.8

I had to restart a computer on our office network which uses Windows XP on Wednesday, September 17, 2014. Now I cannot access a file on a computer which uses Windows 8 unless I tell the Windows 8 computer to let EVERYONE access the file - which I don't want to do. A computer using Windows Vista on the same network has had no problems. I've created a new username on the Windows 8 computer and given the problem computer that name but still no access. I've enabled read/write file sharing and given the problem computer full access permissions but still can't get in. I removed all Microsoft updates that had been installed four days before the problem occurred on the Windows 8 computer and recovered the Windows XP system to the day before the problem occurred - still can't get in. Any ideas out there?

A:Restarted XP Computer, Now Cannot Access File on Windows 8

That would be correct. Or you would need to go into Advanced Sharing options on the Windows 8 machine and downgrade the security setting from 128 to 48/56. I always create a local user account on Windows 8 machines, if I am going to be sharing stuff across the network.

Otherwise it all goes on the NAS for our network, or a Own Cloud server that my brother hosts for the family. Then I never have to worry about networked computer share issues.

Read other 3 answers
RELEVANCY SCORE 54

I am haveing a strange problem trying to install XP on a machine I've had for awhile.

Boots from the CD as expected and goes thru the install process fine, until the first re-boot (after copying files) the system then displays the standard "press any key to boot from cd", I ignore this and then the system just hangs with the cursor blinking in the top left.

This would be the point when You usually are greeted by the windows demo screens and a countdown timer as the install proceeds

I have successfully installed both ubuntu and win 7 on this system, I have stripped it down to the bare bones, removing and PCI cards, extra HDD and using my most basic CD drive. Now I am stuck.

If anyone has any idea what could be causing this I would be most grateful

Read other answers
RELEVANCY SCORE 53.6

I restarted my computer today and came back and saw that my headphones wont work anymore. It worked fine 5 minutes ago. But the weird thing is that my monitor speakers work perfectly. I've gone and checked my cables from my computer and they were fine. I unplugged and replugged then nothing changed. Images: http://imgur.com/YFogLIE / http://imgur.com/edIzckT . Please tell me if you need any more additional info

Read other answers
RELEVANCY SCORE 53.6

I was at work today and as usual I leave my Dell Inspiron 1525 on at all times, when I got home today, I saw it was restarted and I log on, upon logging in I get a pop-up with the message "windows has recovered from an unexpected shut down"
 
what happened? and how do I prevent it from happening again?

A:got home from work today, computer restarted on its own "windows has recovered f

view problem details reports:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: C0465928
BCP2: C0000185
BCP3: 1F92A860
BCP4: 8CB25B6C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091614-29515-01.dmp
C:\Users\Moltres Rider\AppData\Local\Temp\WER-24475917-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Read other 2 answers
RELEVANCY SCORE 52.8

hope i'm in correct area:
Win. XP..question about installing software - eTrust Secuirty Suite...new edition- told to uninstall current -will go to it's own utility removal tool rather than Add/Remove program of Windows if that's a better idea...
MAIN QUESTION :
I remember with Win. 95 prior to installing any software via a CD i'd close-out all 'running' programs except systry/expl by highlighting and hitting ''close'' ...
Instructions for installing this new A.V. program give same directions..''close all programs''
So -here's my confusion:
I opened Task Manager for XP and unlike Win. 95, with Task Mgr on XP, i see several Tabs incl.
" Application Tab''..(i know that is showing current 'visible' running programs);
''Processes Tab'' has things listed i haven't a clue about -sorry-
Do i close-out all those programs showing also?
If the answer is 'yes, once i reboot will those 'Processes Tab'' items be back in the P.T. area again?
I hope i didn't confuse anyone reading this and thank you in advance for any help. sincerely, edythe
 

A:Solved: Help! How to Proceed with 'clean install' of new software!!!

Read other 8 answers
RELEVANCY SCORE 52.4

First post here folks.  Hope you don't mind me going right into the reason I find myself here.  A while back I purchased an Asus All-in-one from Bet Buy.  It was a display and I got it pretty cheap.  Figured it would be perfect for a garage computer.  Well, they said it was "DOD wiped" as the time, but I didn't seem to know what that meant of care.  Figured I'd just load Windows 7 and rock and roll.  So now I've been trying to load Windows 7 from a USD drive and I'm getting the following problem.  The install appears to proceed to a point where is asked to load the drivers.  So I went and found all the drivers from the Asus support pages and put them on the USB as well... But when I try to open them, that folder (the USB driver) is not visible or apparently accessible.  So since I have no way of apparently loading the drivers, the OS install does not proceed and now I fear I have one big paper weight.
 
Can anyone help me understand how to surpass this hurdle?  I'm relatively savvy and with some basic direction I think I could execute directions from someone of knowledge... but I'm just at a loss here.
 
Thank you in advance for any support and please let me know what if any additional information you may need to assist and I'll gather it to the best of my ability.
 
Thank you,
Justin

A:Can't load drivers to proceed with OS install on Asus AIO ET2012EUTS

Does it say it requires cd/dvd drivers to proceed with the installation?

Read other 11 answers
RELEVANCY SCORE 52.4

Hi,
I have a computer problem. My computer re-starts unexpectedly while working on it. 60% of the time, it restarts when i am watching a movie or video and the rest 40% of time when i am browsing the net. I am using Antivirus and there is no virus on my pc since i checked it. Let me tell u more, it starts suddenly and unexpectedly at random times but when it resatrs once, it usually continues it for 2-4 more times consecutively, sometimes after the windoows is fully started or was attempting to start. one more strange thing, i right clicked(went) on icon my computer<properties<Advanced<Startup and Recovery Settings and UNCHECKED automatically restart but still i don't get any BSOD message/warning before the restart... i also use registry cleaner to clean the registry but still no improvement.... i am tensed why i am not getting any BSOD message even after unchecking the automatically restart button. pls do try to tell me the reason of this at first it just restarts without any warning at any random time... i opened my pc and cleaned the dust and the fan is working fine. pls help me and guide me what can i do at this moment? Thank U
 

A:Windows xp computer restarts unexpectedly while working

Read other 7 answers
RELEVANCY SCORE 50

My father has his own desktop that he uses daily for checking work emails and playing games. He has a bad habit of falling for "You must update ______!" ads, and downloading harmful products.
He tried to uninstall anything malicious, but today I found a "Searchqu Toolbar" installed. He has been having problems reaching various websites that work perfectly fine on any of our other computers. And earlier this week, his IE 11 became completely unusable, showing a white blank screen and no text on any toolbar buttons. (This I fixed by reinstalling and resetting IE)
He is still mysteriously unable to reach various sites, and gets frequent ads to more viruses (DomaIQ is particularlly frequent). We've run Kapersky full scans and updates many times to no results, so I'm not quite sure what to do next.
He is on Win7 x64, and prefers to use IE but has the same problems in Chrome too.

A:My dads computer may have been infected. Not sure how to proceed

Hello nbadal -
Your dad has downloaded the latest type of advertising garbage (add-ons).
These have been included with a program or just a page that was visited -
 
First we can check that the system is generally OK and then look for the specific item.
 
First -
Please download and run RKill by Grinler. A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully. At worst the tool will run for about 2 minutes
Important: Do not reboot your computer until you complete the next step.
 
* Please download AdwCleaner by Xplode and save to your Desktop.
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Click on the Scan button (only once)
* AdwCleaner will begin...be patient as the scan may take some time to complete.
* After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* Click on the Clean button (only once)
* Press OK when asked to close all programs and follow the onscreen prompts.
* Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
* After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
* Copy and paste the contents of that logfile in your next reply.
* A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
 
Next -
Please download Junkware Removal Tool b... Read more

Read other 3 answers
RELEVANCY SCORE 49.6

I've had the laptop a couple of years and XP went wrong - kept switching off. I tried a repair with the disc but that didnt work - kept getting bits that wouldnt install, so got a bit too brave and tried a reinstall. Now when it goes into windows I get a blue screen and it says set up is being restarted - then switches off and restarts and i get the same again. I've tried to restart in safe mode but that didnt work either. Can anyone help please.
Thanks Sooetie
 

A:XP Install - set up is being restarted - then switches off and back on

Possible RAM problem. If you have 2 sticks, remove one and then try. If it fails, swap the RAM and try again.
 

Read other 1 answers
RELEVANCY SCORE 49.6

So I have this computer here, and it won't boot.

Here's what I know:
The computer has an AMD CPU.
The computer's motherboard has the Foxxconn logo all over it, so I assume that's the manufacturer of the motherboard.
The computer has 512 MB of RAM in it.

The computer completes the POST successfully, it beeps only once like normal, and proceeds to boot from the Ubuntu 8.04 CD I put in there.

It gets to the "Try Ubuntu without any changes to your computer" and other options screen.
Even If I select the memory test option, it just goes to a blank screen (black) with a flashing white cursor in the upper left hand corner.

I tried loading windows XP on it, but no luck there...when it tries to boot for the first time, just freezes and sits there with a blue-ish blank screen.

I have reset the BIOS' CMOS with the jumper, that doesn't seem to help at all.
I have taken out the video card that was added a while back and am using the motherboard's integrated graphics.
I have taken out everything that won't prevent the computer from booting (CPU, RAM, some boot source [CD drive], etc.)... but still no change.

Anyone have any idea what the heck is going on with this thing?
 

A:Computer won't proceed past a certain point when booting

Update the Bios
Or run Memtest

It sounds more likely a Video fault though
I'd remove the card
Then go to Bios, and confirm its (addon card) disabled

Also try disabling USB everything, in Bios; sometimes that's the issue as well
 

Read other 9 answers
RELEVANCY SCORE 49.6

Hi,

About a week ago my computer randomly started rebooting itself, no error messages were appearing, and only happened maybe once a day. However, it has now started happening more and one time the following message was dipslayed before the computer rebooted:

The system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. The shutdown was initiated by NT AUTHORITY\SYSTEM

The system process 'C:\WINDOWS\system32\services.exe' terminated unexpectedly with status code - 1073741819. The system will now shut down and restart.

Any help would be greatly appreciated. Thank you.

Here is the DDS report:

DDS (Ver_09-12-01.01) - NTFSx86
Run by James Honeysett at 11:00:56.54 on 27/12/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.721 [GMT 0:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.e... Read more

A:Computer restarting - c:\windows\system32\services.exe terminated unexpectedly with status code - 1073741819

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

Read other 75 answers
RELEVANCY SCORE 49.2

This began yesterday when I got computer freezing, this was in the message - "NT AUTHORITY\SYSTEM", with a shutdown countdown of a minute.

After running Malwarebytes, Webroot Antivirus and another antivirus that I found here, as well as rkill.exe, I now get "C:\WINDOWS\is-TN7EK.exe." with a completely blank screen upon turning on the computer. When I click on it, my regular desktop loads up, but I am unable to get online completely, without being in Safe Mode.

Any and all help is greatly appreciated.

.
DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by HP_Administrator at 21:52:06.50 on Mon 05/02/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.563 [GMT -4:00]
.
AV: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {77E10C7F-2CCA-4187-9394-BDBC267AD597}
.
============== Running Processes ===============
.
C:\Program Files\Webroot\Security\Current\Framework\WRConsumerService.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Webroot\Security\current\plugins\antimalware\AEI.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\HP_Administrator.YOUR-4DACD0EA75.001\Local Settings\Application Data\Google\Chrome\Application\chro... Read more

A:Computer freezing. Thought was MSBlaster or Lsass... but it is neither. don't know how to proceed from here.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

Read other 4 answers
RELEVANCY SCORE 48.4

Dell vostro 220

My computer was lagging and wasn't connecting to the internet properly, and then it froze so I shut it down. When I started it back up, the BIOS loaded but then went to a blank black screen with a mouse. I can move the mouse around. It won't load any further. I've tried all the safe modes and it does the same thing. And I tried cleaning all the dust off the computer. I've tried waiting at that screen for longer than 3 hours. It just stays there.

It's possible that it's a virus but I don't know. How can I solve this problem? Because I can't get into the computer to do a system restore. Please help, thank you!

A:Computer problem - computer froze, when restarted, blank black screen w/ mouse

Try a start-up repair from the Vista install disk - Startup Repair: frequently asked questions

Read other 1 answers
RELEVANCY SCORE 48

I have a problem guys . .My PC wont proceed to desktop environment, after I turned it on, its all black screen and you will only see the cursor. . Anyway my PC is ACER Aspire E1 471 - 32344G50Mnks, core i3, 500gb HD,Win 8. .
Pls Help guys. . is there any technique to do, or maybe hard reset it?. .

A:Windows 8 cannot proceed. .

Have you tried pressing the delete key at startup ?

If you can get into safe mode you can refresh or restore it.

Read other 1 answers
RELEVANCY SCORE 47.2

Couples days ago, I turned on my computer, and it took 2 minutes for the splash page to load. After that, it was ok. Today, facebook stopped loading.(loads a white page) I tried to do a quick scan with mbam but half way through, my computer just restarted itself. Is it possible I have avirus?

Read other answers