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Lenovo Yoga 300 touchscreen not working

Q: Lenovo Yoga 300 touchscreen not working

Hello everyone, Around 1-year ago, I bought this notebook, Lenovo Yoga 300 11iby, and searching and trying to customize it a bit, and I don't know how, but now my touchscreen (not the touchpad, just the touch-screen) doesn't work... I was searching for some information about to make it work againg, but nothing works ... What can I do, or where can I go to make it work again?

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RELEVANCY SCORE 200
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RELEVANCY SCORE 88.4

Recently the touchscreen on my Lenovo Yoga 3 Pro stopped working. It is running Windows 10 and the most recent update it received was KB890830. I am getting an error code 10 for the I2C HID device ("A request for the HID descriptor failed"), but when I try to update it, I get a message saying it is already up to date. Disabling and re-enabling hasn't worked and I cannot find the driver on the lenovo website to do a fresh install. Any suggestions to solve this problem would be greatly appreciated.

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RELEVANCY SCORE 88.4

Just today, the touchscreen on my Yoga Plus stopped working. I have tried everything, including reinstalling drivers, but I just get the message "driver is not intended for this platform." Can anyone help? I love this PC, it's great, I am just really disappointed Lenovo support doesn't seem to do what it promises. Thanks very much!

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RELEVANCY SCORE 87.6

I have a Lenovo Yoga 710 14 " Signature Edition 2-in-1 PC- bought it two days ago. W10. I have problems with the touchscreen when using it as a tablet. The touchscreen is working perfectly when it's in PC mode. Once I fold it and putting it flat (down at the table etc.)- the screen is no longer responding. It's like the touchscreen function is shuting off somehow. Anyone knows how to solve this?? Thanks

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RELEVANCY SCORE 85.6

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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RELEVANCY SCORE 73.6

?Hello,My lenovo yoga 2 13 '' has a problem with the touchscreen. In normal mode using the fingers does not work this area of the screen. The problem persists in other modes. is a software or hardware issue? I can fix it alone or I must bring it to Lenovo service?

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RELEVANCY SCORE 73.6

Hi All, So I've had this aesthetically pleasing yoga 3 pro for about a month with the purpose for it to be used as a Uni Laptop.  However I've come across a few issues that I am hoping I can get some help with. Firstly, I've lost all ability to use the touchscreen. Windows Device Managers is seeing it, but I have no way to enable/disable or test. Is there something I am missing? Secodly, through basic use I am finding the CPU and RAM usage well in excess of 80% for a lot of the time, with the system coming to a near grinding halt if I have approximately a dozen chrome tabs open, a couple of office docs and youtube or spotify running....this is a little worrying. Specification wise the laptop should be able to run the with very little hassle. Any help will be greatly appreciated.

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RELEVANCY SCORE 73.6

Hey! i have lenovo yoga 500 isk and the touch screen is not working. I saw some topics where the device manager was mentioned however i do not have hid touch screen option there. Do you have any solution? Thanks

A:Lenovo Yoga 500 touchscreen does not work

Hi Bart,
 
Welcome to Lenovo Forums.
Please run the Hardware and devices trouble-shooter:
Try the followings steps: ? Click "Search" and type "Troubleshooting" without quotes and hit enter. ? Click ?Hardware and Sound? ? Select "Hardware and Devices" ? Click next to run the trouble-shooter.
 
Also, Install all the patches and available updates from Windows updates.
 
Try the followings steps:  Click "Search" and type "Windows update settings" without quotes and hit enter. Under Updates click on check for updates.
Refer: How to: Install and Update drivers in Windows 10:
http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-upd...
 
I hope the above information helps.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 73.6

Hi all,  I have bought 2 weeks ago an Lenovo Yoga 2 13, and I?m very happy with it. But i have one annoying problem with it.The touchscreen is not working correct. If I start the computer up, the first 5 minutes it works fine, but after that the touchscreen is not responding correct, the pointer is going everywhere and zig zag. You can't use it anymore then. I have made a paint drawing to show the problem, i made a few horizontal lines over the screen. none of the lines are straightI hope that you can help me to resolve the problem, it?s very annoying that I can?t use the touchscreen.   

A:Lenovo yoga 2 13 touchscreen issue

HI d id you by new from a store?  if so I WOULD ADVISE RETURNINGand request a refund or a replacement you should have no   problem doing this..

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RELEVANCY SCORE 72.8

My Lenovo was purchased back in 2015, so the warrenty is expired. Still, up until recently the touchscreen had been working fine. Now, no matter what mode it is in, it doesn't detect my touch. I have gone through every Google-searched solution I could find, none have worked.I have gone to device manager, checked the drivers for updates (they are up to date) but the window doesnt allow me to Disable/Enable the driver. I've used the lenovo website, the companion app and my windows control panel to check for updates but no changes to the touch screen. Running Windows 10 (64x) Solutions, or links to other form posts are appreciated.

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RELEVANCY SCORE 72.8

Hi Everyone! I just go my hands on a Lenovo Thinkpad Yoga 12 touchscreen laptop with an included digitizer.I am experiencing a weird thing with the touchsreen. (It is the full HD version with the digitizer and 10 point touch capabilities)Basically the bottom part (like 5cm from the bottom) of the touchscreen is not responsive until I touch the middle or upper part of the screen. After touching the screen somewhere else the bottom part becomes responsive again.Have you ever experienced such problem?I am currently on Windows 10 Pro and I completely updated all my drivers and also reinstalled everything including Windows but the problem still occurs.Any help would be highly appreciated! 

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RELEVANCY SCORE 72.8

Hi All, i just purchased a brand new Thinkpad Yoga X1 and out of the box the touchscreen isn't recognized by windows and neither input via fingers nor via pen works. I would greatly appreciate it, if anyone could tell me if it's just some wrong settings or if the laptop is faulty. Thank you in advance,Torben










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A:Lenovo Thinkpad Yoga X1 Touchscreen does not work

Welcome Torben1. You could first try to run Lenovo System Update to see if there is any updates.2. If no updates or problem persist after updates, contact Tech Support.
 
PeterThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50

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RELEVANCY SCORE 72.8

hello all currently having problems with the Mouse buttons!as of last night they have just stopped working i have checked all the settings and suggestions i could find on google but no luck! the touch part of the mouse pad works fine but both left and right Click Buttons dont work at all. any ideas?

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RELEVANCY SCORE 72

Lenovo teases Pocket Yoga touchscreen netbook

Lenovo has confirmed the existence of its mystery netbook by posting teaser images on its photo feed. The system is now called the Pocket Yoga and has both the ultra-wide, VAIO P-like display and leather-bound shell of leaked photos.
 

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RELEVANCY SCORE 71.6

Hey there, I recenently got one of the Lenovo Notebooks of the Yogaseries, which exactly it is, is stated in the title. However, since yesterday I never had any problems with it, I really like it, the convertible function etc., but it seems, that my display registeres touches Im not applying, it touches like everywhere over my screen and I dont even have my hands on the computer. When I restart it or install the touchpad driver from the supportsection for my notebook, it is okay for like 10 mins and then it goes all over again. I found an interesting solution for a similar problem, its in this thread: https://support.lenovo.com/de/de/documents/SF15-I0024 I have literally the same issue, problem is, the fix which is downloadable there, seems to only work for panels from LG, I figured out the hardware ID from my IPS panel, but I cant figure out where its factured or where I can get a fix for this issue. The ID is: MONITOR\  "CMN14B1" At the moments its okay but I always have this weird box right in the middle of my screen: https://abload.de/img/unbenanntdvscn.jpg Its always like that before it goes crazy like 5 minutes later, I think I have to restart soon again, its really annoying and I really cant do something like that. regards

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RELEVANCY SCORE 69.6

Recently after performing a Windows 10 update i lost all touchscreen drivers from my laptop, and there are none under any device manager sections. Ive tried everything and really need help, surely all i need is to find the correct driver to download or something, any help would be greatly appreciated, thanks!

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RELEVANCY SCORE 69.6

Hello, i bought a Yoga 720 i5-7200U, 8GB ram. After Win10 installation and all updates the touchscreen stops working.I already reinstalled Win 10 two times.Maybe there are some problems with the HID drivers?  These drivers will be installed with every reboot or reinstallation of Win10. Thank for your help. Kova  

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RELEVANCY SCORE 69.6

Hi all, I've seen a few other posts on this subject, but haven't noticed anything too recent.  I've run into an issue with my brand new Yoga 720 where my touch screen fails to work.  Upon opening device manager, I see that my Wacom Device has a little alert next to it.  The error reported by the device is: "This device cannot start. (Code 10)  A request for the HID descriptor failed." I have tried to reinstall the driver multiple times.  I've grabbed both the Lenovo and the Wacom versions of the driver with no success. I just got the machine today.  The touch screen did not work during the initial installation process, so I don't think the updates are what killed it (as reported elsewhere).  It's also not promising that things magically started to work again after some amount of time. I suppose I don't mind taking the laptop back, but it's otherwise such a nice little laptop (widespread issues with cheap display parts notwithstanding) that I'd really like to be able to hang on to it. Any assistance and / or updates on this problem would be appreciated! 

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RELEVANCY SCORE 69.6

i am using Lenovo Yoga 3 and after i downloaded Microsoft Office 2013 it stopped working. I tried going through the control panel and the human interface, tried enable and disable but it still didnt work. Also tried the Mouse and Touchpad setting but still nothing happened.Even if i use it as a tablet or at tent mode the touchscreen wouldnt work. I am very frustrated here. If anyone could help me with this issue i would highly appreciate it. Thanks
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 69.6

Hey everyone, I picked up my Yoga today, and I love it. However, about an hour ago the touchscreen went completely unresponsive. The last thing I remeber doing, before noticing the touchscreen becoming unresponsive, was installing the Android SDK. (Well, I ran the installer, but it didn't recognize JDK). So, here I am, with the touchscreen not functional at all. Has anyone else had a similar problem? Does anyone have any suggestions? I tried the "refresh" and that didn't work. I'm probably going to try the wipe/clean install option in a bit. I guess that would tell me for certain if it's a hardware problem or not. I'm really hoping this isn't a design flaw with the 360 hinge causing issues. I really like the laptop, and would rather not have to deal with hardware issues like this down the road. :/ I'll be calling support in the morning, but was hoping to get this resolved tonight if anyone has had a similar problem.  Thanks!










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A:Yoga touchscreen not working...

Hi,
 
perhaps that program just don´t work with WIN8?
 
Try a Windows system restore and restore it to a point before you tried installing Android SDK.
 
Best
Andreas

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RELEVANCY SCORE 69.6

So a couple months back, my touchscreen and pen stopped working.I suspect that it was a windows update which caused this. I've tried following the steps on this forum, but installing the Wacom 7.3.4.28 driver hasn't fixed the issue.  

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RELEVANCY SCORE 68.8

Hello, I recently purchased a refurbished Thinkpad Yoga 14. The touchscreen has never worked, so I'm wondering if there's any driver I'm missing? What is the driver for that? Thanks!

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RELEVANCY SCORE 68.8

Hello, The touchscreen on my Yoga 720 stopped working as soon as I plugged a HDMI cable through an adapter for USB-C. The laptop is not even a month old and the touch screen was working before I plugged the HDMI cable into the adapter. I tried desactive and activate the touch screen but it didn't work. Any solutions? Thanks

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RELEVANCY SCORE 68.8

Here is how the problem appeared:1. I received a new 20FQCTO1WW. First-time booted fine, touch and pen were working at this time.2. Repartitioned the drive and installed Windows (10 pro, the retail version)3. Installed wifi driver from Lenovo support page (http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...)4. Installed Lenovo System Update and used that to get all the drivers, etc. At this point device manager shows nothing missing, I see all touch screen, pen, Wacom device and all the things but touchpad and pen input doesn't register anything.  I suspect firmware/driver issue. Any help would be greatly appreciated.  Just as a side note, touchscreen as well as brightness adjustment doesn't work out of the box on Ubuntu 16.04 LTS, if anybody has ran into this and found solutions. 

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RELEVANCY SCORE 68.8

I recently bought a Yoga 520 from a local Lenovo's partner store. Everything worked fine, until I recently intalled the latest Windows update and restarted the device. I also enclosed the list of Update I installed until today (09/29). I had contacted the store where I bought the laptop and also consulted the local service center, but both of them couldn't resolve the issue.Some efforts I had tried:1. Accessed Control Panel > Hardware & Sound > Device Manager > Human Interface Devices > HID Compliant Touch Screen. I had tried to: 1) disable and reenable it, and 2) uninstall it and restart the laptop, but none of them works (the touchscreen still does not detect touch input). 2. Downloaded and installed the latest Wacom Drive, including the Wacom Dual Touch driver. This also does not resolve the issue. 3. Downloaded and installed the latest NVIDIA and Intel HD's graphic card driver. Again, the touch screen is still not responding. 4. Accessed the Universal Serial Bus Controller > USB Root Hub (xCHI) > Properties > Power Management and disabled the "Allow the Computer to turn off this device to save power". It still doesn't work. Some other conditions:1. The Lenovo's Wacom-powered pen works perfectly. The screen detects the digital input, but it does not detect hand/finger touch input.2. Doing full reset of Windows brings the touchscreen capability back. However, after Windows automatically downloaded and installed the forementioned ... Read more

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RELEVANCY SCORE 68.8

Today, my keyboard and touchscreen stopped working. However, when I switch to tablet mode, the touchscreen works and tablet mode functions just fine.

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RELEVANCY SCORE 68.8

I'm running windows 10, and suddenly my touchscreen stopped working. I checked in the device manager and the "HID compliant touch screen" was disconected. After trying to reinstall software, it was uninstalled and now the option does not even show up anymore. I reinstalled all lenovo drivers and im getting nothing. Windows has no idea its even there. Full disk format and a fresh copy of windows 10, and still nothing. This laptop has been through lenovo support again and again, the last time it went was kinda the last straw for me. :/ It's out of warranty now, but while it was in repair, other things on the computer were also damaged. Hence why it went back twice. But now suddenly the touch screen has stopped and I can't get a single response. Im hoping this is a driver malfunction somehow, but the touchscreen will not even show up in the device manager, not even under hidden devices. Any help?

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RELEVANCY SCORE 68.8

Hey there, I just bought a brand new Yoga 720 13IKB yesterday. Now I just configured Windows 10 and realized that the Touchscreen doesnt work. Like, at all. Which is funny, because it worked once, at the first screen of the Windows initialization, where I pressed "Next" on the touchscreen. After the whole procedure, when I got to the desktop, however, it ceased to work. In the device manager it says 'this device cannot start" (Code 10)'  on the 'Wacom Device'. It also has the yellow exclamation mark on it. So I assume, that's what causes the problem. I just don't know how to fix it, though. I'm absolutely out of ideas at this point. The list of things I've tried includes:- Deinstalling Wacom Drivers entirely- Reinstalling Wacom drivers, first time from Wacom directly, second time from Lenovo page- Installing every othe driver, including chipset drivers- Installing all availably Windows Updates- Installing newest Lenovo Firmware- Installing new BIOS (which didn't work since the newest BIOS was already on there)- Giving up and doing a complete factory reset, including reinstalling Windows 10 None of these things did anything. Even now, after the factory reset it still has the same issue and the same yellow excalamtion mark. What the hell. It has to be some driver issue, since the touchscreen itself worked (once).  So what am I supposed to do?? I can't even return my machine and request a new one, since the st... Read more

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RELEVANCY SCORE 68.8

Main issue im having is the keyboard is acting very bizzare. First keypress does not register when I start typing or after pressing the spacebar. shift keys and backspace are intermittent. for example, on this sentence i had to press the "f" key twice as well as press every letter twice after each press of the spacebar. Reinstalled drivers, system restore, malware scans all to no avail. i'd guess it's a hardware issue.now the touchscreen:does not work 99% of the time but randomly appears to. When it's not working windows tells me no touch is available for this display. Seems like a poor connection to me as well as I can't seem to find touch screen drivers. anyone have experience with this?   

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RELEVANCY SCORE 68.8

I am running Windows 10 on my Thinkpad Yoga, and a few days ago the touchscreen simply stopped working. I do not remember installing any new upgrades, or tinkering with system settings; it just stopped. I still go automatically to tablet mode when I twist the screen around, and everything else functions fine.Any advice is appreciated, thank you.

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RELEVANCY SCORE 68.8

I am running Windows 10 on my Thinkpad Yoga, and a few days ago the touchscreen simply stopped working. I do not remember installing any new upgrades, or tinkering with system settings; it just stopped. I still go automatically to tablet mode when I twist the screen around, and everything else functions fine.Any advice is appreciated, thank you.

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RELEVANCY SCORE 68

I have my Yoga for 5 days and the touchscreen stopped working mid-use! Tried everything I could, I also have reinstalled the factory image. Touchpad and pen are working correctly but not the touchscreen.  The HID Touch device is in the hardware manager. It's a 20C0. I've open a service request yesterday, I'm still waiting. Does anyone else had this problem with a brand new Yoga?

A:Thinkpad Yoga - Touchscreen not working anymore

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that touchscreen of your ThinkPad Yoga stopped responding.
 
Open Device Manager in control panel. Look for the option Human Interface Device. Under Human Interface Device, look for HID-compliant device. Right click on this option and choose Disable and then re-enable the same.
 
If the above said didn?t help, it could possibly be a hardware issue. I?m sure the Lenovo technical support can be of great assistance.
 
Regards,
Mithun.




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RELEVANCY SCORE 68

I hae just reinstalled Windows on my Pentium Yoga 300-1IBY. Touchscreen worked before that, but none of Lenovo Yoga features did not. Functions like tablet mode with keyboard locking etc..I have tried both Windows 10 Home and Pro, I don't get HID touchscreen in Device manager. I HAVE installed Lenovo Companion and Lenovo Settings, and all the updates they have offered.Any idead would be appreciated Thanks.

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RELEVANCY SCORE 68

Recently purchased the Thinkpad Yoga 11e Touchscreen seen here:http://computers.woot.com/offers/lenovo-thinkpad-yoga-11-6-touch-ultrabook-27?ref=cp_cnt_wp_3_1 I haven't been able to get the touchscreen working in Win7 (upgrading OS not an option) and don't see an appropriate driver amongst the nearly 50 drivers here:http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-... (not sure why the link is generating emojiis) Where are the Win7 touchscreen drivers? Does this model have conductive capacitance? Thanks.

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RELEVANCY SCORE 68

Hello, i have an Yoga 11 rt, which has a Problem. The Touchscreen has no Function when the Device is in Tablet Mode.  Touchscreen turns off at 180 Degrees, also Keyboard and Touchpad (which is normal i guess). I also remembered there was an Lenovo App which controls that. Bud i dont have that App anymore.Ive also Reinstalled (repair via Windows update/recovery Menü). But the App does not show up. Any Ideas?

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RELEVANCY SCORE 67.6

This seems to happen whenever a Windows update goes out, and I have to wait for Lenovo to provide firmware/bios/driver updates that fix the problem.  I have to say that this recurring bad experience will weigh heavily into my next purchasing decision.  I paid a lot extra for a touchscreen that breaks with every Windows update, and the wait for a fix is often quite long. What is the ETA for this next round of fixes from Lenovo?

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RELEVANCY SCORE 66.8

Hi everyone! »
 
Mine is yoga 910 i5 8gb. I just bought it last week and this is a brandnew laptop. 
https://www.youtube.com/watch?v=T86Qm6_J218
You can see in the video that my touch screen isn't working properly. 
Also touchpad can't scroll down/up. 
Can anybody tell me the solutions. 
 
Best
 
 
Moderator comment: Subject edited for clarity and to match text.

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RELEVANCY SCORE 66.4

Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

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RELEVANCY SCORE 66.4

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

A:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
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RELEVANCY SCORE 66

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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RELEVANCY SCORE 66

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
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RELEVANCY SCORE 66

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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RELEVANCY SCORE 65.2

I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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