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Lenovo Yoga 300 touchscreen not working

Q: Lenovo Yoga 300 touchscreen not working

Hello everyone, Around 1-year ago, I bought this notebook, Lenovo Yoga 300 11iby, and searching and trying to customize it a bit, and I don't know how, but now my touchscreen (not the touchpad, just the touch-screen) doesn't work... I was searching for some information about to make it work againg, but nothing works ... What can I do, or where can I go to make it work again?

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RELEVANCY SCORE 200
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RELEVANCY SCORE 83.6

Hello, My Lenovo Yoga 720 13's touchscreen seems to not work with finger input. However, the touchscreen still responds when connected to the compatible Bamboo Smart Pen I have for this laptop. When accessing device manager, the Device status for HID-compliant touch screen, HID-compliant pen, and Wacom Pen seem to be working correctly. I was wondering whether there is any solution to this problem. Attached below are relevant images

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RELEVANCY SCORE 83.6

HelloI need a real solution for this problem. I tried every written solution from updating the drivers to uninstalling them then restarting the device. Bios solution is not working too. This all started after a windows update in October. I can't uninstall the update cuz it says the last update before it was not saved bcz a lot of time passed.

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RELEVANCY SCORE 83.6

Hello, I have Lenovo Yoga 720 15'', Windows 10 home, FHD, i7, 1050 4GB, 16 GB of RAM, 512 GB SSD.I saw there are many cases like mine, that is... Touch not working on this laptop.I tried all the recommended solutions, but without success.I would be very happy if you would share your ideas with me.Thanks, MR. 

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RELEVANCY SCORE 82.8

Hello. iam user of yoga 520. I have some issue about the touchscreen isnt work. This is problem after update, but when i touch screen with lenovo pen that is work. I have tried many way to solve but that is nt work, i try to disable touchscreen but not different. How solve this problem? i check update windows and bios all off them has update, so please give me solutions. thankyou

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RELEVANCY SCORE 82.8

Just today, the touchscreen on my Yoga Plus stopped working. I have tried everything, including reinstalling drivers, but I just get the message "driver is not intended for this platform." Can anyone help? I love this PC, it's great, I am just really disappointed Lenovo support doesn't seem to do what it promises. Thanks very much!

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RELEVANCY SCORE 82.8

Hello.After months without trouble, one day, when I powered up my laptop, my touchscreen was acting weird, wouldn't let me enter my pin to log in, was like constantly clicking somewhere else, and touchpad was also not responding. After two restarts, there was nothing weird and touchpad was working fine, but the touchscreen wouldn't respond to touch, nor the pen. At this point, several restarts didn't make it work again. After installing a big windows update, the next restart made the touchscreen work just fine, but the pen was still not working. I shut down my laptop and, when I power it up the next time, the touchscreen is not working again. Now, my laptop is fully updated both on Windows Update and Lenovo Vantage, but the touchscreen and the pen are not working. Things I have tried without success:-Restarting several times.-Still not working in safe mode-Uninstalling all windows updates, testing it, and installing them all again.-Disabling and uninstalling the touchscreen and pen devices on Device Manager, and restarting so windows installs them again automatically.-Searching in google for a solution. My laptop still has warranty, but I'd hate to have it substituted for another for a software-related problem. Also, I do have a system image from many months ago that I could use to restore the system, but I'd prefer not to lose my current state if possible, but, of course, getting my touchscreen back has priority. I couldn't find anything clear on the many post... Read more

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RELEVANCY SCORE 82.8

Hi guy's from yesterday the touchscreen and the touchpad have stopped to working,i've already unistalled and reinstalled all the driver, i've noted that under human interface devices i've only 6 driverand the driver "lenovo pen device" and "I2C HID-Device" have a warning yellow triangle, what can be the problem? 

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RELEVANCY SCORE 82.8

i have a problem with my laptop's touchscreen, it is not working with finger touch and pen touch.i don't know when exactly this is happen, but i guess after i update my BIOS.i've tried to update my windows (windows 10) and all the software and firmware.

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RELEVANCY SCORE 82.8

Recently the touchscreen on my Lenovo Yoga 3 Pro stopped working. It is running Windows 10 and the most recent update it received was KB890830. I am getting an error code 10 for the I2C HID device ("A request for the HID descriptor failed"), but when I try to update it, I get a message saying it is already up to date. Disabling and re-enabling hasn't worked and I cannot find the driver on the lenovo website to do a fresh install. Any suggestions to solve this problem would be greatly appreciated.

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RELEVANCY SCORE 82

Hello, I just bought the Lenovo yoga 530 yesterday, I installed a fresh windows 10 ver.Rebooted and now I can't use my touchscreen and trackpad.So it's pretty useless to me now becauseI use both alot for my work.Can someone help me? 

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RELEVANCY SCORE 82

The touchscreen for my Lenovo 720-15IKB ideapad is not working. It stopped working after a two-week period of not using it. I have tried several solutions without any success. 1) I tried going into Device Manager and disabling then reenabling the touchscreen.2) I tried updating everything.3) I tried doing a factory reset.4) I tried running a BIOS setup. No luck. Any ideas? Thanks.

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RELEVANCY SCORE 82

Recently whenever I switch my laptop to tablet mode,the touchscreen stops working completely. Once I restart the computer, it starts to work again. Could something be broken? 

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RELEVANCY SCORE 82

I have a Lenovo Yoga 710 14 " Signature Edition 2-in-1 PC- bought it two days ago. W10. I have problems with the touchscreen when using it as a tablet. The touchscreen is working perfectly when it's in PC mode. Once I fold it and putting it flat (down at the table etc.)- the screen is no longer responding. It's like the touchscreen function is shuting off somehow. Anyone knows how to solve this?? Thanks

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RELEVANCY SCORE 82

Lenovo Yoga 720 15'' touchscreen, Esc and Delete button is not working. I bought Yoga 700 14'' which had some problem which lenovo replaced with Yoga 720 in July 2017.  The one they provide me has warranty from 07/18/2017 to 07/19/2017 and I never was aware of that. I was in assumption that I will be having warranty for one year and I will get the warranty extended before expiration but I didn't got the chance to extend it and now things are not working. If some one can help me if these things can be resolved.

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RELEVANCY SCORE 80

Touch Screen feature is not working on Lenovo Yoga ThinkPad 260 (Type 20FD) after recent Windows Updates.Could you please advice on remediation actions ?Thanks in advance

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RELEVANCY SCORE 80

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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RELEVANCY SCORE 68

Hey! i have lenovo yoga 500 isk and the touch screen is not working. I saw some topics where the device manager was mentioned however i do not have hid touch screen option there. Do you have any solution? Thanks

A:Lenovo Yoga 500 touchscreen does not work

Hi Bart,
 
Welcome to Lenovo Forums.
Please run the Hardware and devices trouble-shooter:
Try the followings steps: ? Click "Search" and type "Troubleshooting" without quotes and hit enter. ? Click ?Hardware and Sound? ? Select "Hardware and Devices" ? Click next to run the trouble-shooter.
 
Also, Install all the patches and available updates from Windows updates.
 
Try the followings steps:  Click "Search" and type "Windows update settings" without quotes and hit enter. Under Updates click on check for updates.
Refer: How to: Install and Update drivers in Windows 10:
http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-upd...
 
I hope the above information helps.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 68

Hello dear friends, I have a problem with my device that I can not solve in any way. My touchscreen just stopped working! I tried all the solutions that were on the internet but unfortunately none of them worked.  Laptop - Lenovo Yoga 910, 4k touchscreen display. Bios is uptodate, windows is uptodate! I installed all lenovo updates through Lenovo Vintage. Solutions I tried:1. Removed, updated HID touchscreen driver. It is not identified as touchscreen but I assume the one with warning is the driver. See the attached Photo.2. Restart, shut down, hard shut down my laptop.3. I even reinstalled my windows to windows 10 pro. 4. For the final frontier - purchased  automatic driver update, installing software5. Ran lenovo diagnostics - no problems identified  None of them work! Problem persists!  I have 64 bit windows 10 pro. 16 GB ram, 1TB SSD (dont know, maybe this info is important). I have no clue how to solve this. FYI - I dont know why, but also my lenovo stopped reading USB 2.0 Flash drives and USB connected phones. It only works on USB 3.0 Flash drives. I tried flash drives that I am sure that work (tested on multiple devices). I can use USB 2.0 drives only through a USB C dongle. Maybe these 2 problems are somehow connected.  

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RELEVANCY SCORE 68

?Hello,My lenovo yoga 2 13 '' has a problem with the touchscreen. In normal mode using the fingers does not work this area of the screen. The problem persists in other modes. is a software or hardware issue? I can fix it alone or I must bring it to Lenovo service?

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RELEVANCY SCORE 68

Hi I have a problem with my touch screen. It doesnīt work and i have this symbol active on the screen the hole time, with a muspointer in the central:Please advie me what I can do to solve this...

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RELEVANCY SCORE 68

Hi all,  I have bought 2 weeks ago an Lenovo Yoga 2 13, and I?m very happy with it. But i have one annoying problem with it.The touchscreen is not working correct. If I start the computer up, the first 5 minutes it works fine, but after that the touchscreen is not responding correct, the pointer is going everywhere and zig zag. You can't use it anymore then. I have made a paint drawing to show the problem, i made a few horizontal lines over the screen. none of the lines are straightI hope that you can help me to resolve the problem, it?s very annoying that I can?t use the touchscreen.   

A:Lenovo yoga 2 13 touchscreen issue

HI d id you by new from a store?  if so I WOULD ADVISE RETURNINGand request a refund or a replacement you should have no   problem doing this..

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RELEVANCY SCORE 68

 Hi everyone, i have a problem with my 2 in 1 computer. somethimes the touchscreen function stops working when i use my fingers. But if i use the pen, it works correctly. how can i resolve this bug?

A:Lenovo Yoga 530: touchscreen does not work

Hi @unclesimon,
Welcome to the Community Forums.
 
Try doing a power drain. Remove all peripheral devices connected to the laptop including the charger then press and hold the power button for 15 - 20 seconds.
 
Once done, install Lenovo Vantage, then check and install updates for Windows and drivers.
 
You may download and learn more about the Lenovo Vantage here: https://support.lenovo.com/us/en/solutions/ht505081
 
Hope it helps.
Auxen

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RELEVANCY SCORE 68

Hi All, So I've had this aesthetically pleasing yoga 3 pro for about a month with the purpose for it to be used as a Uni Laptop.  However I've come across a few issues that I am hoping I can get some help with. Firstly, I've lost all ability to use the touchscreen. Windows Device Managers is seeing it, but I have no way to enable/disable or test. Is there something I am missing? Secodly, through basic use I am finding the CPU and RAM usage well in excess of 80% for a lot of the time, with the system coming to a near grinding halt if I have approximately a dozen chrome tabs open, a couple of office docs and youtube or spotify running....this is a little worrying. Specification wise the laptop should be able to run the with very little hassle. Any help will be greatly appreciated.

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RELEVANCY SCORE 67.2

hello all currently having problems with the Mouse buttons!as of last night they have just stopped working i have checked all the settings and suggestions i could find on google but no luck! the touch part of the mouse pad works fine but both left and right Click Buttons dont work at all. any ideas?

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RELEVANCY SCORE 67.2

Hi Everyone! I just go my hands on a Lenovo Thinkpad Yoga 12 touchscreen laptop with an included digitizer.I am experiencing a weird thing with the touchsreen. (It is the full HD version with the digitizer and 10 point touch capabilities)Basically the bottom part (like 5cm from the bottom) of the touchscreen is not responsive until I touch the middle or upper part of the screen. After touching the screen somewhere else the bottom part becomes responsive again.Have you ever experienced such problem?I am currently on Windows 10 Pro and I completely updated all my drivers and also reinstalled everything including Windows but the problem still occurs.Any help would be highly appreciated! 

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RELEVANCY SCORE 67.2

Hi All, i just purchased a brand new Thinkpad Yoga X1 and out of the box the touchscreen isn't recognized by windows and neither input via fingers nor via pen works. I would greatly appreciate it, if anyone could tell me if it's just some wrong settings or if the laptop is faulty. Thank you in advance,Torben










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A:Lenovo Thinkpad Yoga X1 Touchscreen does not work

Welcome Torben1. You could first try to run Lenovo System Update to see if there is any updates.2. If no updates or problem persist after updates, contact Tech Support.
 
PeterThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50

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RELEVANCY SCORE 67.2

My Lenovo was purchased back in 2015, so the warrenty is expired. Still, up until recently the touchscreen had been working fine. Now, no matter what mode it is in, it doesn't detect my touch. I have gone through every Google-searched solution I could find, none have worked.I have gone to device manager, checked the drivers for updates (they are up to date) but the window doesnt allow me to Disable/Enable the driver. I've used the lenovo website, the companion app and my windows control panel to check for updates but no changes to the touch screen. Running Windows 10 (64x) Solutions, or links to other form posts are appreciated.

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RELEVANCY SCORE 66.4

I am experiencing frequent ghost touches on my new Lenovo ThinkPad X1 Yoga (3rd gen). This means that one can see the Windows 10 visual effects of a touch on the touchscreen and the corresponding opening of windows or apps on the taskbar, without anybody actually touching the screen. This makes the laptop sometimes hard to use. I have the latest Windows 10 1809 version with updated drivers and the latest BIOS V1.24.  

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RELEVANCY SCORE 66.4

Lenovo teases Pocket Yoga touchscreen netbook

Lenovo has confirmed the existence of its mystery netbook by posting teaser images on its photo feed. The system is now called the Pocket Yoga and has both the ultra-wide, VAIO P-like display and leather-bound shell of leaked photos.
 

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RELEVANCY SCORE 66.4

Hello Everyonewhy my laptop touchscreen not working, i have done the repair steps starting from driver update and others, but it still doesn't work, does anyone knows how to fix it? thank you

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RELEVANCY SCORE 66

Got a X1 Yoga 1st Gen. and the touchscreen is not working. There is a lot to find about this issue, but it always goes about reinstalling drivers. This helps for a while, but for some reason the touchscreen will be kind of disabled again.
 
Does someone know a reliable way to fix that?All drivers are up to date, Windows 10 also ist up to date.
 
Moderator edit: Added detail to Subject.

A:X1 Yoga 1st Gen Touchscreen not working

Hi @KokoLores!
 
Welcome to Lenovo Community Forums.
 
When did the issue start? Did you notice any system update prior to the issue?
 
If the problem persist after Windows 10 automatic update, we suggest that you perform a system restore for us to determine if the problem is within the operating system or the BIOS. Click here on how to perform system restore.
 
Hope this helps.
 
Regards,

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RELEVANCY SCORE 66

A few months ago I started experiencing problem with constant error of I2C HID driver on my Yoga 510-15ISK. I used to "solve it" by turning the driver off and on in device manager and it worked for some time. This week it said that "A request for the HID descriptor failed" (code 10) and I can't do anything with it. I tried to update and reinstall the driver, online Lenovo diagnostic, Windows troubleshooting with no luck. Is there anything else that I can do besides sending Yoga to service? Help, please! Windows 10 Home x64Intel i5-6200 2.3 GHz8GB RAM

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RELEVANCY SCORE 66

i am using Lenovo Yoga 3 and after i downloaded Microsoft Office 2013 it stopped working. I tried going through the control panel and the human interface, tried enable and disable but it still didnt work. Also tried the Mouse and Touchpad setting but still nothing happened.Even if i use it as a tablet or at tent mode the touchscreen wouldnt work. I am very frustrated here. If anyone could help me with this issue i would highly appreciate it. Thanks
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 66

Hey everyone, I picked up my Yoga today, and I love it. However, about an hour ago the touchscreen went completely unresponsive. The last thing I remeber doing, before noticing the touchscreen becoming unresponsive, was installing the Android SDK. (Well, I ran the installer, but it didn't recognize JDK). So, here I am, with the touchscreen not functional at all. Has anyone else had a similar problem? Does anyone have any suggestions? I tried the "refresh" and that didn't work. I'm probably going to try the wipe/clean install option in a bit. I guess that would tell me for certain if it's a hardware problem or not. I'm really hoping this isn't a design flaw with the 360 hinge causing issues. I really like the laptop, and would rather not have to deal with hardware issues like this down the road. :/ I'll be calling support in the morning, but was hoping to get this resolved tonight if anyone has had a similar problem.  Thanks!










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A:Yoga touchscreen not working...

Hi,
 
perhaps that program just donīt work with WIN8?
 
Try a Windows system restore and restore it to a point before you tried installing Android SDK.
 
Best
Andreas

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RELEVANCY SCORE 66

Hi after the windows update, I am unable to use the touchscreen feature with my fingers. Any solutions to fix this?

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RELEVANCY SCORE 66

Hi thereFew months ago I bought a Yoga 520, and I never had any problems with it. Mostly used it for work, and drawing with my wacom tablet. Tried the touch screen a few times, everything was fine. However, today I wanted to try drawing with my finger on the screen, and I realised the touch function of the touchscreen is not working. I always allow WIN10 to update itself, but since I'm not using the touch function regularly I couldn't say when it stopped working. What I've tried so far:Updated drivers, all of them. Checked Lenovo Vantage for new drivers, everything is the latest. Tried uninstalling the driver of the Wacom device from device manager. (btw in device manager, the wacom device has a yellow ! and on the Properties windows it says 'A request for the HID descriptor failed'.Again, installed every driver from Lenovo Support page I could. Tried basically everything suggested in the similar topics in this forum, and on Microsoft's page. Please tell me, you have something figured out other than 'reinstall your PC', because I don't think a notebook in this price range should be reinstalled after 3 months. Is it because a windows update? So should I wait for another update to fix this, or should I just bring it back to where I bought it?Thanks in advance, have a nice day.

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RELEVANCY SCORE 66

Hello. I got a Lenovo Yoga 720 last Black Friday (2018) and my touchscreen stopped working this May (2019). I love my computer, but the reason I bought it, the touchscreen, isn't working and now I am kind of disappointed in my purchase. I've tried Windows updates and driver updates, neither of which work. What should I do?  

A:Yoga 720 Touchscreen Not Working

Look in the device manager and see if you can find the touch panel.  Uninstall and repove the driver.  Reboot and see if you find new hardware.

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RELEVANCY SCORE 66

I just bought the yoga 720 and the touch screen doesnt work. It randomly starts working for a short while then goes back to not working. The laptop lags allot too I updated alll drivers please help. I also live in jamaica so i need to know if i can still send it back for repair because i bought it in New york when i travelled

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RELEVANCY SCORE 66

Hello, i bought a Yoga 720 i5-7200U, 8GB ram. After Win10 installation and all updates the touchscreen stops working.I already reinstalled Win 10 two times.Maybe there are some problems with the HID drivers?  These drivers will be installed with every reboot or reinstallation of Win10. Thank for your help. Kova  

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RELEVANCY SCORE 66

Hi all, I've seen a few other posts on this subject, but haven't noticed anything too recent.  I've run into an issue with my brand new Yoga 720 where my touch screen fails to work.  Upon opening device manager, I see that my Wacom Device has a little alert next to it.  The error reported by the device is: "This device cannot start. (Code 10)  A request for the HID descriptor failed." I have tried to reinstall the driver multiple times.  I've grabbed both the Lenovo and the Wacom versions of the driver with no success. I just got the machine today.  The touch screen did not work during the initial installation process, so I don't think the updates are what killed it (as reported elsewhere).  It's also not promising that things magically started to work again after some amount of time. I suppose I don't mind taking the laptop back, but it's otherwise such a nice little laptop (widespread issues with cheap display parts notwithstanding) that I'd really like to be able to hang on to it. Any assistance and / or updates on this problem would be appreciated! 

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RELEVANCY SCORE 66

So a couple months back, my touchscreen and pen stopped working.I suspect that it was a windows update which caused this. I've tried following the steps on this forum, but installing the Wacom 7.3.4.28 driver hasn't fixed the issue.  

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RELEVANCY SCORE 66

Recently after performing a Windows 10 update i lost all touchscreen drivers from my laptop, and there are none under any device manager sections. Ive tried everything and really need help, surely all i need is to find the correct driver to download or something, any help would be greatly appreciated, thanks!

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RELEVANCY SCORE 66

Dear All, as many of you, I am also facing an issue with my new Lenovo Yoga 720 15'. Suddenly my Touchscreen is not working anymore. Of course, I tried to search a solution on the web, but until now, I was not lucky. Some of you mentioned; it's an HW issue, but some else also wrote, it's due to Windows 10 upgrade. Do we have more information now? Were you able to find a solution? At the moment I decided to contact Lenovo directly and let's see what they will tell me. Thank you so much in advance for your support

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RELEVANCY SCORE 65.6

The touchscreen on my lenovo yoga 520 isn?t working as expected. It often doesn?t ignore my hand when I?m writing with my pen, although the setting for that is enabled. In addition, writing with the pen isn?t working well. I?m using a wacom pen which should be as good as or even better than the lenovo pens. Often when I write on onenote for example with the pen, I have to write with much pressure to write something because it doesn?t register the writing. And it doesn?t write well on some parts of the screen, so some parts I cannot even write properly on. I?m very disappointed with this and was wondering if there is a solution to this issue. If there is no solution, I will definitely not be buying a lenovo laptop in the future.

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