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Lenovo Thinkpad Chromebook 11e not charging

Q: Lenovo Thinkpad Chromebook 11e not charging

I?ve had this chrome book and charger for 2 years now and I used it a few days ago but just took it out to realize it was dead. I went to go charge it and when I pluged it in, the light didn?t flash. Not thinking, I left it in to ?charge.? When I and back, I tried to turn it on and when I hold the power button down on the side, the light repeatedly flashes quickly. I?ve tried many different outlets, but the chromebook won?t charge. I don?t know what?s wrong...any help?

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Thinkpad Chromebook 11e not charging

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RELEVANCY SCORE 98.8

I?ve had this chrome book and charger for 2 years now and I used it a few days ago but just took it out to realize it was dead. I went to go charge it and when I pluged it in, the light didn?t flash. Not thinking, I left it in to ?charge.? When I and back, I tried to turn it on and when I hold the power button down on the side, the light repeatedly flashes quickly. I?ve tried many different outlets, but the chromebook won?t charge. I don?t know what?s wrong...any help?

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RELEVANCY SCORE 66.8

My Lenovo Thinkpad is not charging the battery and shows a "plugged in, not charging" message. I have a pending Bios update that won't update since the batteries are not charged.  Any suggestions on how to troubleshoot this? Is there a way to update the Bios with just power plugged in?     

A:Lenovo Thinkpad with "plugged in, not charging"

What charging threshold do you have set in either Lenovo companion or Lenovo Vantage app?  For me I have it set at 70% and 80%.  In other words my battery wont charge until it falls below 70% and it will stop at 80%.  So if its at 75% for example it will show "plugged in, not charging"





TP 25 Retro, W510 850 EVO, A30pRetired 385D, A20p, A21p

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RELEVANCY SCORE 66.8

Hello, I just purchased P71 and I have a question regarding charging the battery.  Would charging the p71 workstation with Lenovo Thinkpad 90W AC Adapter can harm the battery or the device? Thank you. Best

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RELEVANCY SCORE 66

The adaptor is connected, the computer is turned on and it says: 'connected, not charging' and suddenly it just dies (when it hit 0%). However when the computer is turned off it charges without a problem.When I connect it to the adaptor and the pc is turned on it charges for 5 seconds and then it goes to 'connected, not charging'- mode. I have read through some other post suggesting to remove the battery - however the I have to remove the keyboard and other stuff as well, so I was looking for a simpler solution. Can you help me?

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RELEVANCY SCORE 66

I Have Just Recently boaught a Lenovo E540, However i cannot charge my Iphone, It constantly connects then disconnects and Syncing doesn't Work Either, This Laptop was to be used for buissiness purposes but no i'm reconsidering beacuse the Iphone is very important and i need to be able to connect to it I hope someone on this form Can Help And Resolve my Issue Thanks 

A:Lenovo Thinkpad E540 Not Charging Iphone

I also have this problem.

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RELEVANCY SCORE 65.6

This only happens when the laptop charger is plugged in, if it is not plugged in the display is detected and works properly.

Intel i5 2450m

4GB ram

Intel HD 4000 graphics.

Unsure what other info could/should be provided.

A:Lenovo Thinkpad does not detect external VGA display when charging.

I still need help with this. If any other information is needed please let me know and I will do my best to provide it.

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RELEVANCY SCORE 65.6

The charging port for my Lenovo Thinpad Yoga 15 is broken. A small part in the charging port fell out.When placed back into the port it will cause the laptop to turn on but not charge.Below you will see the charging port with and without the small part inserted and the small part itself.The error message which is also shown below pops up when the small part is re inserted and laptop powered on. I think it could be a problem with the AC power jack.Machine Type : 20DQCTO1WWAny suggestions to fix this problem.Thank you.

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RELEVANCY SCORE 65.6

The charging port for my Lenovo Thinpad Yoga 15 is broken. A small part in the charging port fell out.When placed back into the port it will cause the laptop to turn on but not charge.Below you will see the charging port with and without the small part inserted and the small part itself.The error message which is also shown below pops up when the small part is re inserted and laptop powered on. I think it could be a problem with the AC power jack.Machine Type : 20DQCTO1WWAny suggestions to fix this problem.Thank you.

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RELEVANCY SCORE 64.8

According to https://www.lenovo.com/us/en/docksSearch/ the Lenovo T480 20L6 laptop is compatible with the ThinkPad Ultra Docking Station. However the docking station uses an entirely different power supply than the laptop (the old blocky rectangular one vs the newer mini rounded rectangle). The laptop itself fits on the docking station, but does not charge despite the docking station being plugged in. There are two connector slots on the dock that appear to be for the newer power supply, however neither of those provide power either. Is the docking station incorrectly listed as compatible when it really isn't, is there a hardware malfunction, or something else entirely? 

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RELEVANCY SCORE 63.2

After reading different posts, tryint 135W and smaller 42W Lenovo charger, multiple reboots, updating drivers, downloading Lenovo Vantage & PowerMgr.exe, updating two drivers and multiple reboots I'm down to 13% battery.Li polymer batery (FRU 01AY969) shows good with firmware Ver 0006-0042-0100-0003.Battery shows wear level 1% and 14.907 voltage based on program HW monitor.Battery did charge twice using 135W Lenovo charger, but then nothing. Charger running laptop now. Month old P1 (20md) running 64 bit Win 10. No previous OS nor user. Should still have the shipping box.User has loaded software and needs it for work.Laptop not in airplane mode, has been turned on and off to reset. Battery Reset tries to start but then stops.-- PowerMgr can not load. Ran installer and "chargeThreshold on 80"  as an administrator with admin privliges (confirmed by the running of other tasks and programs requiring admin status) Error msg "Can not connect to base module (1722) . Yes PowerMgr.exe not showing as a service nor program.Downloaded the 64 bit PowerMgr.exe Ver 1.67.14.04 from Lenovo but it would not install. Said I needed 64 bit version. Honest.This being a new laptop for work, I do not want to download too many more programs.I tried putting in a MTS ticket in the new MTSA system. Yea had to enter my email address for the fourth (4)th time but no luck.I'm reaching out the internet hoping the answer is interesting and not something si... Read more

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RELEVANCY SCORE 62.8

Hi,My Lenovo Thinkpad T480 Laptop getting warning message notification with sound that "PC isnt charging, use correct USB C charger". This is constant every 5 secs after the battery is fully charged.I am using Windows 10.My battery is charging and discharging. But the message is annoying. My Battery 1 and 2 both gets charged to 100%Then the message starts appearing. I normally use my Laptop with charger plugged in. Please help...

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RELEVANCY SCORE 58.8

My question is that if I buy a docket, with a charging port for the battery, could I solve the problem or not? if the docket uses the motherboad circuit to charge the battery or does it do part?
 
Changed to normal text - mod

A:problem with the charging port of my Lenovo thinkpad w540 (The problem is on the board where the bat

If the machine works on A/C but the battery does not charge I think it is unlikely that the dock will help.  My experience has been that this problem is usually (not always) a little fuse on the motherboard near the battery connector

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RELEVANCY SCORE 58.8

I have recently purchased a number of the new HP Chromebook 11's for our school.  Several of them will not charge (light does not come on when plugged in - I've tried multiple chargers so it's not the chargers).  Anyone else experiencing this problem?

A:Chromebook 11 not charging

See this: http://www8.hp.com/us/en/hp-information/recalls.html http://www.androidcentral.com/this-hp-chromebook-11-replacement-charger  

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RELEVANCY SCORE 58

  A couple of weeks after warranty expires, my Chromebook CB3-111 will not charge while plugged in. After reading many on-line forums, I decided to purchase a new battery.  After installation, the problem still persists: battery light remains orange, and battery % icon shows 1% (even after hours plugged in). Is there a need for a new charging cord?  Is there some voltage regulator on board not allowing batter to charge?

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RELEVANCY SCORE 57.2

Had to reformat with the recovery software.  Every day or so I have to redo the Chromebooks (4 of them), it started with an OS update....any ideas?

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RELEVANCY SCORE 57.2

hi i have just bought a acer chrome book which hasnt got any warranty left. my chromebook is pretty much brand new the condition is amazing but my chromebook wont charge. now i have researched the problem and it seems like there is a common fault with this model so has there been some kind of recall on these machines as it seems like it is happening to alot of people?thanks mike 

A:acer chromebook 13 charging problem

Nope, no recall on them. Remember that when you see a 'lot of people' complaining about something it likely just means that most people don't have anything to complain about and so they stay quiet.  The most common charging problem seems to be a poor connection between the charger and the computer. Check to make sure the center post of the socket on your Chromebook hasn't been pushed in. Verify (if you can) that the charger worked fine on another system. Last step would be to check out the internal connection, it's not unknown on laptops for the charging board to be disconnected from the motherboard. If none of those help you might have a battery issue. You mention it's a new unit, but out of warranty, is there any chance it's been sitting with a discharged battery for a significant period of time? The batteries in these things really don't like being discharged past a threshhold...

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RELEVANCY SCORE 57.2

hi i have just bought a acer chrome book which hasnt got any warranty left. my chromebook is pretty much brand new the condition is amazing but my chromebook wont charge. now i have researched the problem and it seems like there is a common fault with this model so has there been some kind of recall on these machines as it seems like it is happening to alot of people?thanks mike 

A:acer chromebook 13 charging problem

Nope, no recall on them. Remember that when you see a 'lot of people' complaining about something it likely just means that most people don't have anything to complain about and so they stay quiet.  The most common charging problem seems to be a poor connection between the charger and the computer. Check to make sure the center post of the socket on your Chromebook hasn't been pushed in. Verify (if you can) that the charger worked fine on another system. Last step would be to check out the internal connection, it's not unknown on laptops for the charging board to be disconnected from the motherboard. If none of those help you might have a battery issue. You mention it's a new unit, but out of warranty, is there any chance it's been sitting with a discharged battery for a significant period of time? The batteries in these things really don't like being discharged past a threshhold...

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RELEVANCY SCORE 56.8

Hi, I have following problem: If I charge my chromebook and have it in sleep mode (e.g. closed lid), it will turn off (crash) after a while. Powerwash hasn't solved the problem.I like to just put the chromebook in sleep all the time.I got it 6 months ago and it started that behavior about one month ago.I would appreciate any help. Thanks,orakeldel

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RELEVANCY SCORE 56.8

I've had my c720 for a little over 2 years now and an issue just started recently that whenever the chromebook dies and I put it on the charger it doesn't want to turn back on. It used to be i could let it sit(even though the charging LED wasn't on) for a few minutes, open it back up and it would be charging. Now it's been to where i let it sit for a whole day, no charging LED indicator was on. It wouldn't turn on, but when i looked at it the next day the charging LED was on. Opened it up it was fully charged. It's been progressively getting worse every time it dies. I have taken to not letting it die anymore and haven't had anything else happen with it so far. What could be causing this issue? I haven't ruled out the charger yet because it still charges just the device itself not indicating it's being charged or turning on until fully charged. I know it's out of warranty, but around what price range am I looking in repair costs? I love my chromebook and don't want to have to get another or loose my info ): 

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RELEVANCY SCORE 56.8

I've had my c720 for a little over 2 years now and an issue just started recently that whenever the chromebook dies and I put it on the charger it doesn't want to turn back on. It used to be i could let it sit(even though the charging LED wasn't on) for a few minutes, open it back up and it would be charging. Now it's been to where i let it sit for a whole day, no charging LED indicator was on. It wouldn't turn on, but when i looked at it the next day the charging LED was on. Opened it up it was fully charged. It's been progressively getting worse every time it dies. I have taken to not letting it die anymore and haven't had anything else happen with it so far. What could be causing this issue? I haven't ruled out the charger yet because it still charges just the device itself not indicating it's being charged or turning on until fully charged. I know it's out of warranty, but around what price range am I looking in repair costs? I love my chromebook and don't want to have to get another or loose my info ): 

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RELEVANCY SCORE 56

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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RELEVANCY SCORE 56

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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RELEVANCY SCORE 56

Hi, I have  a Thinkpad X380 Yoga. The Thunderbolt 3 Dock will not charge my Thinkpad X380 YOGA, and a message saying that the dock is not providing enough power shows up on my minitor. I wonder if anyone have a solution to this problem. It does not make  sense to have to connect the Thunderbold AND the AC power to the Thinkpad, it should be just ONE Thunderbold cord. 1. My power brick is 135W, 20V-6.75A2. I am connecting the Thunderbolt to throuogh the port on the back of the dock.3. I have went to BIOS  and under power section, "disable the battary for technical service" and pwered it back on. None of the above solutions worked.  

A:Thinkpad Thunderbolt 3 dock not charging Thinkpad X380 YOGA

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RELEVANCY SCORE 54.8

I expected the USB-C travel hub to be compatible with this laptop. Unfortunately, when I plug it in, nothing happens. Tried both USB-C ports. Issuing 'dmesg' at the crosh prompt returns the following message:[ 6032.783571] usb usb2-port1: Cannot enable. Maybe the USB cable is bad?
[ 6043.032194] usb usb2-port1: Cannot enable. Maybe the USB cable is bad?
[ 6045.112332] hub 2-0:1.0: Could not enable port 1 after 2000 ms The travel hub itself is fine since I upgraded the firmwares and tested in on my Thinkpad P51 workstation both with Microsoft Windows and Arch Linux.

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RELEVANCY SCORE 54.8

 I own a thinkpad Chromebook 13 and regardless of the usb c to hdmi adapter or HDMI cord I use, the picture on large screen TVs is TERRIBLE! These are 3 different TVs. Is anyone else having this issue?

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RELEVANCY SCORE 54.4

Hi,I can't seem to find a keyboard protector/skin for my thinkpad 13 chromebook.  Does anyone know if these are available anywhere? Thanks in advance!

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RELEVANCY SCORE 54.4

Hi all,I'm trying to get my thinkpad 13 into recovery mode so I ccan enter development mode. I do the usual Esc, Refresh, power and all it does is reboot instead of entering the recovery screen. I've tried it from powerd off, I've tried it after a powerwash, and always the same result.this was pretty kep in me buying a chromebook, and the thinkpad 13 checks all the boxes but this one. I emailed support and they were no help...anyone out there had any success?

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RELEVANCY SCORE 54.4

Hi, I just bought one, with the idea to install android app's - Its on the list , with stable chanelSomehow it doesnt work for me - I did try all instructions, anyway..., Can someone tell me, if I can install windows 7 on it ? I mean 100% , I must decide quick, if to keep it or to return it,  ThanksLukas

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RELEVANCY SCORE 54.4

I have had the 3rd gen 11e thinkpad yoga chromebook for a year now. Recently the tablet function has stopped working. I haven't changed or locked anything on it. I've looked at the orientation and it is still set to standard. When I flip the screen past the hinges it used to flip like a tablet, now it won't. Any ideas or tips would be much appreciated! Thank you!

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RELEVANCY SCORE 54.4

Hi, I really like the Thinkpad look and feel (and of course the keyboard) and I'm in the market for a new Chromebook.  But I'm a bit reluctant to buy a model which seems to be 2 years old already. Is there any information available on when we might expect a hardware refresh on the Thinkpad Chromebook 13 line?

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RELEVANCY SCORE 54.4

Hi all, I just got an i3 Thinkpad Chromebook 13 and love it except for that it seems that the USB-C port closest to the hinge does not charge the ThinkPad nor does it output video when I use a USB-C to DisplayPort dongle. The other USB-C port does both, however. Does this mean that my port is dead or is this normal behavior? If so, how fixable is this? Of course, my ThinkPad is 3 months out of warranty.  

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RELEVANCY SCORE 54.4

Pros- 8GB RAM is much needed for ChromeOS power users.- Core i3 and i5 are also much needed for ChromeOS power users.- FHD and higher resolution IPS screens are much needed for ChromeOS power users.- ThinkPad build quality. Cons- Keyboard doesn't have a red TrackPoint mouse??? Lenovo hasn't released a ThinkPad Chromebook with a TrackPoint mouse since the 2013 x131e. That x131e Chromebook isn't for sale anymore, so there aren't any current options for ChromeOS users. Why take it away and not have something suitable for replacing it? I really love ThinkPads and ChromeOS. I want to spend money on a product which is both, but each recent Chromebook Lenovo has been missing some important feautre. Very disappointing. :'(

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RELEVANCY SCORE 54.4

Hi,I can't seem to find a keyboard protector/skin for my thinkpad 13 chromebook.  Does anyone know if these are available anywhere? Thanks in advance!

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RELEVANCY SCORE 54

My Lenovo G50-30 laptop has suddenly developed a funny problem.  When battery charger is introduced while laptop is on it says "plugged in but not charging" and battery keeps reducing, however battery charges when laptop is switched off. The problem has started happening from approx a 3-4 weeks back. My battery was under warranty and was replaced by Lenovo authorised center Jogeswari (West), Mumbai, India BUT still issue reamins the same.  Service center installed a software called OKO care which randomly allowed charging three times while laptop was ON. However this also did not permanently solve my problem and returned back to same issue hence un-installed software. Then had tried couple of other lenovo softwares (vantage, forgot name of anotehr one) but in vain.  Pls organise immediate help as I have exams starting September 19, 2019 and need laptop very badly for preparing and cant afford to switch off to recharge. Thank you in advance. FYI - There is no capping not to charge beyond 55-60% to safeguard battery. I have Windows 10 (64 bit OS), initial OS which came along with laptop was Windows 8.1 which automatically got upgraded to Windows 10. My laptop is always kept on auto update hence all latest updates are installed. I do not allow any unnecessary software installation. 

A:Lenovo G50-30 Battery charging issue - "plugged in but not charging"

That sounds suspiciously like the laptop is in Airport Mode, which if enabled will prevent it from charging when on, yet charge when off, just like you describe.  You can find out via a command promptRight click on start and select Command Prompt (Admin)  -or- Windows PowerShell (Admin)  depending on your system configuration.At the prompt type:  powercfg /getactivescheme    and press EnterIf it comes back with something similar to the image below showing (Airplane) as the active scheme,  then that is likely the culprit. Click on Image to expandIf you find that it is enabled, at the same command prompt window type:  control powercfg.cpl   and press Enter to open the Power control panel applet, and then check to see if Airplane Mode is set as your current power plan. As a last resort, you can also type:  powercfg ?restoredefaultschemes  to reset the Windows power schemes to their default settings.  Best of luck,

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RELEVANCY SCORE 53.6

I have a Lenovo Thinkpad 13 20GL Chromebook. The numbers on the keyboard, except for 5, are not working. I have done everything the forums suggest... and finally just did a Powerwash- Factory reset. The keys are still not working. My computer is only a few months old. Is there anything else I am not thinking of doing? It is currently under warranty. Should I just take it to a Lenovo authorized service provider? The closest one to me is an hour away. I would appreciate any help.

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RELEVANCY SCORE 53.6

While working on my Chromebook, it is relatively common that under a medium amount of system strain, the system will completely shutdown (especially doing video google hangouts). Upon rebooting and logging in, the system will often shutdown again. Usually, I have to reboot, turn off wifi, log in, and close as many tabs as possible before it force shuts down again. I repeat this process until I can close enough tabs to break the cycle of it shutting down quickly. The laptop itself does not feel especially hot so I would be surprised if it were a thermal issue. I've tried powerwashing but have run into the same issues. Pretty disappointed since the laptop is just over a year old...

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RELEVANCY SCORE 53.6

 My thinkpad has slow wifi, on the same position I use phones and laptops and they work perfectly. I searched the forum for simular post but I couldnt find one. Is there  an option in the bios and how to do I get in the bios? Do I need another wifi card? Can I use an external wifi adapter and which one? Thank you

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RELEVANCY SCORE 53.2

Is the audio port soldered to the board? If it is, is it possible to replace the board myself (are the parts available for purchase) or do I need to send it in for replacement?

A:Chromebook Thinkpad 13 Audio Jack or Motherboard replacement

It is soldered.
 
It looks like someone could replace the board if they could find the part.  eBay is a common source.  You may be able to find the part number you have here:
http://support.lenovo.com/en_US/product-and-parts/partsLookup.page
 
It would be a system board or planar

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RELEVANCY SCORE 53.2

Hi guys, I have just bought a Lenovo Thinkpad 13 Chromebook laptop and willing to expand the internal storage by a SD or SDXC card (64 or 128 GB). However, really not sure about few things: 1. The most important, does anyone know what is the maximum size of a card that can the built-in SD card reader process? 2. There are various generations of UHS bus, do they influence readability of a SDXC card in a reader, pls? In other words, is it possible that the reader does not support UHS-III? Are there eventually another limitations? 3. How can you find out what kind of model of a SD reader is placed in the laptop? I have been trying to find out any kind of information about it, but sadly did not succeed. Could you help me this guys, please? Thank you so much!Adam

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RELEVANCY SCORE 53.2

I have a Chromebook that has suddenly disabled the use of the power button on the side. Because of this I am unable to reset to factory, enter developer mode, or Powerwash. This is a managed device. I have the ability to deprovision it throught the google console but I am afraid that once I do the power button still will not work but I wont be able to powerwash it to get it re-enrolled. Is there some way that a student could have disabled this button somehow?

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RELEVANCY SCORE 53.2

Does anyone have insight into what difference (if any), there is between these two models of the same Chromebook?  I've searched but I can only find that these two models have differing release dates by a few months.

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