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USB Keyboard sometimes dead after wake-up

Q: USB Keyboard sometimes dead after wake-up

When waking system up from sleep state with knocking USB keyboard key - sometimes (pretty frequently) the system wakes up but the keyboard is deadlike - cannot type logon password, cannot ALT-CTRL-DEL, nothing.

That never happens when waking the system up with power button.

Any idea what is wrong???

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A: USB Keyboard sometimes dead after wake-up

hello and welcome to the forums i had the same problem(Keyboard not resuming pc from sleep) and i solved mine by changing the the usb settings in power settings.

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running Win2kPro
hi whenever i boot up from a hibernation my connection to the internet is dead i have to reboot for it to work.i am on a LAN and use a DHCP for my internet addy.i always get 2 DHCP error messages in my system logs

Your computer has automatically configured the IP address for the Network Card with network address 00E02968556E. The IP address being used is

Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00E02968556E. The following error occured:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

is there anyway to fix this?it assigning an address automatically thats wrong and i cant bind an address because i get a new one each time.maybe a service i can disable?

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Hi, I have an old Time laptop (so getting any drivers/chipsets will be a pain) that I'm using as a Home Theatre PC under my TV. I can wake up from standby with its power button, but not from its keyboard. Also, I can't do this using my Microsoft Wireless Desktop Keyboard, connected via USB (laptop doesn't have any PS2 ports).

I want to be albe to keep the laptop lid closed at all times and placed above my VCR, so having to open it every time I want to wake from standby is not ideal.

I've looked at all the APM properties for m/board and keyb but nothing. The BIOS says nothing about power management either.

Running Win XP SP2

Any suggestions? Thanks.

A:Laptop can't wake-up from Standby with own keyboard or USB keyboard


Were u able to do that before? Are u sure that your laptop is set to standby and not to sleep/hibernate mode?

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W7 PC wakes up from sleep every few minutes. It didn't use to. I am the builder / owner / sole user. Investigation done so far at the DOS prompt to establish the cause:

powercfg -devicequery wake_armed
(no results returned)

powercfg -waketimers
There are no active wake timers in the system

powercfg -lastwakeWake History Count - 1
Wake History [0]
Wake Source Count - 0Other ideas to try and establish the cause with please?

Many thanks.

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Hallo,is it possible to keep power on at USB ports when the PC is shut down (blinking 4x), so as I can wake with usb-keyboard?I do not find any settings in BIOS (LAN v02.22 von 07/22/2015).In device manager I tried different settings, but not working.Thanks for helpRichi  

A:Wake by keyboard

Richi349 Hello;Allow me to welcome you to the HP forums!If there are no settings for this in the BIOS, then no -- it's not possible.   The BIOS has to "see" the keypress to wake the PC and if the BIOS is unable to do that, there's no way around it.

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I have a Gateway gt5676 that I recently migrated from Vista to 7.
With vista (Factory Loaded) the pc would wake from sleep with the key board or the mouse, since re-formatting and installing 7 I now have to push the power button to wake. A minor problem, I agree, but I was used to the way it was!
I have gone through the power settings and read through some of the help on this form but cannot find any wake settings!
Thanks in advance for any help

A:Keyboard won't wake

hi there and welcome to the forums have you looked in devices and printers and checked the settings as is the pic power management ?


control panel
devices and printers
right click keyboard
power management

How to Allow or Prevent Devices to Wake Up Computer brinks excellent tutorial Devices - Allow or Prevent to Wake Up Computer[2]=Power%20Management

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Without going into the lengthy details, suffice it to say that this morning, after doing a test for SuperAntiSpyware, I found that I could not wake the computer using the keyboard. I normally use the mouse, but as I had removed the wireless mouse dongle in testing, I could not use it, so tried the keyboard, to no avail.

A quick press on the computer's power switch woke it up, and replacing the dongle re-energized the mouse. I then went into Device Manager, which lists two HID Keyboard Devices, although I have only one keyboard. One on-line article says that this is not unusual for Windows to list more than one. In Device Manager, I determined that both entries show that they are set to allow them to wake the machine. powercfg -devicequery wake_armed also indicates that both are properly set.

Why, other than that my computer is just trying to be unfair, can I not wake the computer with a keyboard that supposedly is set to allow it to do that?

(I forgot to mention that the keyboard is USB, not wireless.)

A:Keyboard Non-wake anomaly

Check in your BIOS and see if there is a wake setting involving the keyboard. Some BIOSes have a "Wake on Keyboard" parameter, or you can select a key to wake the PC up, such as the space bar.

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I just upgraded the APU and motherboard of my HTPC and i had to format. I used to be able to wake it using 2 keyboards but now it isn't working anymore.
In the device manager, the option "allow this device to wake computer from sleep" is enabled

In power management, USB selective suspend is turned off.
My motherboard is MSI a75m-e45.

In BIOS advanced settings, in the "wake up event setup" options, there is an option called "wake up event by:"
It is currently set to "OS"

The second option is "BIOS" which unlocks the following options:
"wake up from S3 with USB device"
"wake up from S3/S4/S5 by PS/2 keyboard"

Wether i enable or disable these options, the computer still won't wake from sleep using any USB devices...

It is also impossible to wake the computer sending a magic packet with the correct MAC address. I used to be able to do that before the recent hardware change.

I use Windows 8.1, installed on a SSD
All drivers latest version

A:can't wake from sleep using keyboard or WOL

Also did you check the USB root hub in device manager right click it select power management Tab and uncheck this " Allow the computer to turn off this device to save power ". I found sometimes in Power management settings doesn't always work.

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In the bios, when S1 is enabled and I put the computer to sleep, the fans stay on and case lights stay at highest brightness. When S3 is enabled instead, the computer goes to sleep fine, but the keyboard and mouse don't work, forcing a hard reboot to get them working again. Some setting I'm missing or something that will get the computer to sleep and awaken without issue?

A:Keyboard&mouse don't wake up

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Installed new usb keyboard, shows as HID Keyboard Device in device manager, but there is no power management tab. How do I allow the keyboard to wake the computer?

Thanks for any help!

A:Allow USB keyboard to wake computer?

Originally Posted by JZM

Installed new usb keyboard, shows as HID Keyboard Device in device manager, but there is no power management tab. How do I allow the keyboard to wake the computer?

Thanks for any help!

Control Panel>Keyboard>Hardware tab>Properties dialog box>Change Settings dialog>Power Management tab>check 'allow this device to wake the computer'>click OK.

Devices - Allow or Prevent to Wake Up Computer - Windows 7 Help Forums

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Hello members,

I was wondering how to wake my laptop from sleep using my Bluetooth Logitech K810 keyboard.
Currently, through Device Manager, I do have "Allow this device to wake computer" checked through Power Management for both the keyboard itself and HID Keyboard Device.

What's odd is that I also have my Logitech MX Performance connected via 2.4Ghz and I have the "Allow this device to wake computer" unchecked, but only my mouse wakes my laptop from sleep.

So overall, I disabled my mouse from waking up my laptop and I have enabled my keyboard to wake my laptop from sleep. But the opposite occurs.

Any help will be greatly appreciated!

A:How do I Wake PC from Sleep using Keyboard

You wouldn't be able to have the Bluetooth keyboard wake the system because Windows needs to be running in order for the keyboard to work. Windows is what makes the connection using Bluetooth. So, if it is in Sleep, it wouldn't be able to wake it. The mouse has its own connection to the mouse without the need of software so it is like it is physically connected and therefor it would be able to wake it.

I hope this makes sense


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In recent weeks whenever my laptop goes into sleep mode, the keyboard doesn't work at all after I "wake up" the computer. It also happens sometimes when I change users (w/o logging off)

I tried to restore to a date before this started, but no change (unless I'm wrong about the date). I re-installed the keyboard drivers, but that didn't work either.

Any more ideas?

A:Keyboard doesn't Wake up.

Are you using the latest drivers for your keyboard?

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I have a problem: Computer logs off and goes "sleeping", but when I log in, keyboard is blocked - until I restart the computer. Mouse is working. What to do? Keyboard is PS/2.

A:Keyboard freezes after wake-up

Check your keyboard power management settings in Device Manager.

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Dear Windows experts,

we are now fighting with a TOSHIBA laptop, that has its power button broken.
The idea is to always send the computer to sleep, instead of shutting it down,
then use the keyboard in order to wake up the laptop.
This option is present in the BIOS and we have already activated it.
Reading different forums, I have seen, that it is necessary to enable wake up
by keyboard in windows as well.
Though the problem is, that we are missing the famous "Power Management"
tab in the properties of both the keyboard and the mouse in Device Manager.
After an extended google research, we have come to the magic way to do
this via the command prompt - with the help of the following mighty command:

powercfg -deviceenablewake "Standardtastatur (PS/2)"

But it doesn't work, we are getting an error that we have not enough permissions.
The computer has Windows in German, so I will just write the exact error message,
I am not sure how it exactly translates in English, but it is a permission issue:

Sie haben keine Berechtigung zum Aktivieren oder Deaktivieren der
Reaktivierung eines Ger?ts aus dem Ruhezustand.

it's like you don't have the permission to activate or deactivate waking up of
a device from sleeping mode.

Of course we started cmd.exe by right-clicking it and selecting "Run as Administrator",
I also went in Windows Explorer to C:\Windows\System32, did a right click on cmd.exe
and selected "Run as Administrator", but we are stil... Read more

A:Please help in configuring wake up by keyboard

Darkman please let me know what model Toshiba it is - I might be able to help. I need the model and the PART NO see my pic.

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I have an R14 convertible. I would like to have the backlit keyboard on by default and not have to press Fn + F10 every time the computer comes out of sleep or hibernate because it's often too dark in the room to find these keys, which defeats the purpose of having a backlit keyboard. Most computers' keyboards have the backlit on by default including your newer R15. There must be a registry setting for this. It's okay if it goes off after a number of seconds of non-use, and then press any key, but I would like it to be on at wake-up or logon by default. Thanks.

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I have a Logitech G15 keyboard with a built in lcd screen that works fine when I start my computer but it will not wake up coming out of sleep mode. It displays the logitech logo but will not do anything else. If I unplug the usb cable it will reset and work fine. I spent two weeks going around and around with logitech tech support and the best they could do was give me a discount on a refurbished keyboard. I've updated and back dated drivers as I was getting bsod's traced to an old keyboard driver and everything works ok but it would be nice if I could get the clock to work. Any suggestions?
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 955 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 8190 Mb
Graphics Card: NVIDIA GeForce GTX 570, 1279 Mb
Hard Drives: C: Total - 238472 MB, Free - 108058 MB; D: Total - 953865 MB, Free - 209165 MB; E: Total - 286164 MB, Free - 150856 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-MA78GM-US2H
Antivirus: ESET NOD32 Antivirus 6.0, Updated and Enabled

A:keyboard lcd screen wont wake up

I'd suspect a driver glitch, likely related to the other driver issues you were having. The only solution for such issues is typically a fresh OS install.

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OK, I've searched high and low and seen lots and lots of posts for this issue, but none of them have the same issue I seem to be having, and none of the resolutions that have worked for others have helped me resolve this.
I have two Zotac ZBox CI320 Nano PCs, both running Windows 7 HP, both with the same problem... when I try to wake up the machine/display, I get "HDMI NO SIGNAL".

Integrated graphics is Intel HD Graphics. Monitor is connected via HDMI. Everything is fine until the system goes to sleep at which point it will not wake up with the mouse or keyboard.

In Device Manager, if I view by connection and open the properties for the Generic USB Hub that the HID Keyboard Device and HID-compliant mouse are connected to, in the Power Management tab, the "Allow this device to wake the computer" check box is
grayed out.

I should note that I enabled the built-in Administrator account and am logged in using that account for everything. In a command shell...
The following sleep states are available on this system: Standby ( S3 ) Hibernate Hybrid Sleep
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
Standby (S2)
The system firmware does not support this standby state.
Wake History Count - 0

POWERCFG -DEVICEQUERY wake_programmable
Realtek PCIe GBE Family Controller
Intel(R) Dual Band Wireless-AC... Read more

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Even after a ISO rebuild at Win 1511, pre- Anniversary it won't respond to a mouse or keyboard.

I have to shut it and re-start.

A:USB Keyboard or mouse won't wake machine

Open your Control Panel and double click the mouse icon.

When the mouse properties dialogue opens select the hardware tab and then click the properties button.

Click the "Change Settings" and select the "Power Management" tab

Make sure "Allow this device to wake computer" is selected.

There should be a similar setting under the "Keyboard" option in the control panel.

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Fresh Win7 install on new SSD following SATA OS drive failure.
Logitech wireless keyboard (K800) and mouse (M310) plugged in to case (not hub)
drivers updated
no issues on previous W7 installation
Machine does not wake on keyboard or mouse. If I plug an old wired USB mouse in the machine wakes, but will accept no input from wireless keyboard or mouse.
I've toggled all the windows settings I can find that allow the devices to wake up the machine. Mobo BIOS is set to wake S3 with USB.
There are many threads on the topic and I have read many of them - including the tutorial.

A:wireless USB keyboard fails to wake

Roger if you used the Windows driver feature (not a fan) it isn't that goodand I always get drivers from the manufacturer where possible and I think thisis the one for the keyboard that you want


This is the one for the mouse http://www.logitech.com/en-au/support/wireless-mouse-m310?crid=398&osid=14&bit=64
Try and let us know how it goes if it doesn't do the trick then maybe you might have to reset the BIOS to a default one - I am not sure on that though.

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I am trying to figure out how to configure my 9365 to wake on either tapping the keyboard or opening the lid.  Right now I have to hold the power button for ~10s to have it wake from "suspend to idle".
I am running Ubuntu Linux 17.03 and have tried a variety of 4.11 and 4.12 kernels, no luck yet.
Has anyone had success doing this in any environment?  I am wondering if it's a Linux specific issue.
I looked through the BIOS options and didn't see anything that would help.  I am on the latest bios, 1.0.15

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Hey all,

I've just installed a sexy new 512GB SSD in my machine as the main drive, and as a result, had to reinstall Windows.

After getting everything set up, I put the PC to sleep for the first time, and when I went to wake it a while later by hitting the space bar (something that's always worked in the past with everything the same except the new HD) nothing happened. I tried a few other keys with the same result, along with the mouse.

So I went into the device manager and checked things; 'allow this device to wake the computer' is enabled for both the keyboard and mouse, but when I check the usb root hubs, they've all got the option greyed out.
I checked in the UEFI (BIOS) and I can't find any option to change it there (and, like I mentioned, the only difference is the new HD, the BIOS settings weren't touched), and I'm about ready to lose my mind.
If it helps, I'm running an ASUS Crosshair V Formula Z motherboard.



A:Keyboard and/or mouse won't wake my PC from sleep??

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I forgot where the setting is to allow the system to wake up upon hitting any key or moving the mouse. I looked under bios but don't see anywhere that I can change the setting to do this. I used to be able to get out of hibernation just by moving the mouse and keyboard. Can someone refresh my memory? Thanks

A:How to wake up system with mouse/keyboard

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I already posted this in the newsgroup section but felt I may get more joy in here, so I reposted as my original thread falls down the ranks, so, sorry about double posting the thread, but hopefully I can get a response on the forum section.

Anyway, here goes:

My problem is that I can't stop my Keyboard from waking Vista from sleep. I've gone through Device Manager and onto the power management tab for the keyboard and have unticked "Allow this device to wake computer" but it makes no difference, the keyboard still wakes the pc. I've checked the bios and there's no option to stop the keyboard waking the machine there. After unticking the box to stop the keyboard waking vista I ran "powercfg -devicequery wake_programmable" and the keyboard is still shown in the list of devices that can wake the computer.

The keyboard I'm using is an EX110 (Logitech).

I'd really appreciate any help on this.


A:Can't stop keyboard being able to wake vista

I would love to help but I don't really understand the problem. How can your KB wakes Vista unless you touch a key? if it does it all on its own, how can the KB knows that vista is already sleep?

See what I mean? I am probably not understanding this very well.

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Hello, I have received some brand new Elitebook 840 G3 and they refuse to be woken up from sleep by pressing a key on the keyboard - you have to press the power button. Having raised this with HP support they have said the hardward doesn't support this feature.This does seem a bit ridiculous considering we have far cheaper and older laptops which can do this. Does anyone know how to enable this or if this will be included in a BIOS update?We have tried every power management option in the BIOS we can find (there is no option for wake on keyboard) and there are no editable options in the power management tab in device management. Thanks

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Hi, I'm new to the forums and I need help waking my laptop with my in-built touch pad and keyboard. To do so I need to enable a setting on my Touch Pad and Keyboard driver/device properties, which should be located underneath the 'Power Management' tab. However, there is no such tab. I have also tried to use the 'powercfg -deviceenablewake' command, with Admin rights, to no avail. Please help me! This is causing major headaches when I my laptop goes to sleep!
Note: I have recently installed Windows 10, as my old HDD 'failed', installed/updated all my drivers, disabled hibernation mode and am using all in-built components (ie: no USB keyboard/mouse).

A:Wake from Sleep with Touch Pad and Keyboard

You won't find driver properties there.

Right click start and select device manager, then go to your KB and Mouse items, right click and select properties, but I've looked at mine for my laptop, and there is no power management tab there.

Are you sure it may not be asking you to check a BIOS setting for power management to allow KB/mse to wake it?

By default KB /mse should wake it with no further action.

List your laptop make, model, screenshot of device manager with what's listed for KB and mse.

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Hello, I'm the owner of an EliteBook 8560p running under Windows 7 Professional 64 bits Edition. I started the installation from scratch with a driver-empty Windows. I've downloaded the drivers separately on the HP Support Website. Everything is running fine but when I put my computer to sleep (normal stand-by mode) I am unable to wake it up from the keyboard keys or trackpad buttons. The only way I can wake it up is by pressing the Power Button. Then it wakes up normally and I go back to the Windows 7 login screen. Is it possible to wake up this computer by pressing a key instead of the power button ? I don't want to press it too often.For example on my old Acer Aspire 5315, pressing a key wakes up the computer instantly.Also, I have no "Allow this device to wake up computer" option in my Device Manager.I can't find this option in the BIOS neither.Can you wake your HP Notebook computer by pressing the keyboard ? Is there a way to do that on EliteBooks ? Thanks and sorry for my mistakes, English is not my mother language.

A:Keyboard doesn't wake up computer from sleep

If you have an external display, it will stop the computer from waking. Disconnect display port cable and try again.Also, check your drivers so that Power Mgmt. allows mouse or keyboard to wake system. I have found these issues effect my HP 8460P as well as HP 2540P. Also, make sure that the BIOS allows USB to wake system.

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On my Vista computer, my wireless keyboard/mouse wakes the computer.

But on my Windows 7 computer, it doesn't.

Is there some setting somewhere?

A:Setting Wireless keyboard to wake computer?

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I am not sure if this is the right board to post this question in, but I am having the same issue with two HP Pavilion 13-a113cl laptops that are running Windows 10 Pro (64-bit). The issue has to do with waking the machines from sleep using the keyboard or mouse pad. I am not having any issues with them waking from sleep using the power button or when I open or close them. I checked the BIOS and the power settings aren't there. (BIOS version F.32)I have the boxes checked to allow the devices to wake the computer in the power management section without any success.I have changed the Intel MEI driver to 9.5 instead of 11 that is typically installed  without any success. I am not sure if this is an issue with the BIOS and Windows 10 or something driver related. Any suggestions would be greatly appreciated.     

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hey all,

i have a wireless keyboard and mouse (combo) plugged into my netbook (acer aspire one 522) and can't get the netbook to wake from sleep mode with either of them when the lid is closed (i always keep it closed other than this for this workaround).

i had set the power options to 'do nothing' when the lid is closed (only for when it's plugged in), and when i try to wake from sleep, the power and WLAN lights on the netbook flash whenever i move the mouse or press keys but nothing else. i have to open the lid, then press a key to wake from sleep, then i close the lid again.

i checked Power Management settings for both keyboard and mouse and they both have the check box ticked for 'Allow this device to wake the computer'.

i'm using Windows 8 Professional 64 bit.

any ideas?


A:Can't wake netbook with wireless keyboard/mouse

Hello Matt26,

This issue of a wireless keyboard/mouse combo not being able to wake a computer seems to pop up frequently. However, there is not a clear-cut path to a fix as every situation is unique so I would suggest we start off as follows:

First off, when you say

i have to open the lid, then press a key to wake from sleep

are you referring to the built in keyboard or the wireless keyboard?

In any event, please open an elevated command prompt, type/enter "powercfg -a", and provide a screenshot of the results as shown below:

BTW, you opening post was well written and clearly explains your issue. It would also be great if you had a wired mouse and/or keyboard to do alternative testing as well. If so, please test and report those results.

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I want to disable the "allow this device to wake the computer" to prevent the accidental pressing of the keyboard waking up the PC. This option doesn't exist though, like it does with the USB mouse. Is there a way around this?


A:ps/2 keyboard - no power management to disable wake up

Does the PS/2 keyboard not show up in device manager at all? If not you might be able to set that in your BIOS.

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Hi all, I recently got a Thinkpad 13 and am noticing that with how I like my "Balanced" power profile setup, I have to use the power button to wake the laptop from sleep. I have the machine set to do nothing on lid close for the "Balanced" profile, with the intention that when I'm done with it, I put it to sleep manually. But it's not being as intuitive to wake as previous laptops I've had. A quick google search reveals that for the laptop to wake on opening, it has to be set to sleep on closing, which is fine, but I'm finding I can't wake it by touching the mouse pad or using the keyboard either, which I find unusual. I know it's not much more effort to just hit the power button to wake, but it's a pet peeve. Does anyone know if there's a setting somewhere to change this? Thanks! 

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Hi I have a Logitech DiNovo Edge Wireless Keyboard and a Logitech M510 Wireless Mouse.
I have a problem though. I already searched EVERYWHERE and I cannot find and answer.

I can't get my laptop to wake up by pressing keys on the keyboard or by clicking the mouse. The only way I can get it out of standby is to press a key on the actual laptop or click something with the laptop's built it touchpad.

I already tried looking in Device Manager but there is no Power Management tab for the keyboard or the mouse. There is only a Power Management tab on the laptop's built in keyboard and touchpad.

It's kind of annoying not being able to use the wireless devices to wake up the computer.
I've read around that maybe it's because since the computer is on standby, the wireless keyboard and mouse's USB receiver aren't being powered by the laptop.

I have no idea what to try now and it's irritating. Does anyone here have a solution?
It would be GREATLY appreciated. Thanks for reading.

A:Make Laptop Wake Up With Wireless Keyboard?

Go into the Power plan by searching for power options.

In your power plan, go to change advanced settings

You will find in this list, a section called USB Settings

Disabling the Suspend should allow the USB devices to continue working when the computer sleeps

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i didn`t find my answer here or on googlee so I hope you could help me
How can I wake-up my inpiron 15 7000 with a wireless keyboard connect through a usbb dongle.
thank you.

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My mosue and computer won't wake the computer from sleep mode. I have them plugged into a usb port in the back of my computer. Yet, when the computer goes to sleep it turns off the ports. I have switched the mouse and keyboard in device manager to allow them to wake the computer. So, is there a way to make it so that when my computer goes to sleep it does not turn off the usb port that my mouse and keyboard are plugged into?

A:Solved: mouse and keyboard won't wake computer

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In device manager I changed the settings for wake on keyboard and mouse (diasabled them). Occasionally I can still wake with KB/M and then I look and see the box has become unchecked. Any ideas why? Doesn't happen often but it is annoying when it does.

A:Wake on keyboard and mouse not staying disabled, why?


Maybe you can get some ideas from this excellent tutorial.

Works with both Vista and Windows 7

Power Options and Sleep Mode Problems - Vista Forums[11]=Power Management

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It used to work without an issue then it stopped. Not sure if the issue is due to an update from Windows or from another hardware. Basically when the computer goes to sleep the keyboard and mouse is supposed to wake the computer up (I set it up that way), but nowadays I have to manually click the power button for the compute to wake up. Furthermore, the USB with the wifi, bluetooth, etc...won't work either so I have to restart the computer.

This is a fairly new build (less than 6 months) and now I'm having issues with the simple features.

A:Keyboard/Mouse won't wake up Windows 7 when sleeping

Maybe something got changed in your power options,

Power Plan Settings - Change

After clicking the area in the red box, check your various settings,

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This is SO frustrating
I've had this problem for about a year now; Basically, when I put my computer to sleep, it wont wake up unless I press the power button. Jiggling the mouse or pressing ANY button on the keyboard does nothing.
I have already done significant research on this, so here are the things I've already tried:
1)Checking the "Allow this device to wake the computer" and unchecking "Allow the computer to turn off this device to save power" In device manager. I've done this for every USB option it would allow, as well as for the mouse, keyboard, and every HID device it would allow.

2)There is no option in my BIOS for allowing/disallowing the keyboard to wake the computer, or any other device for that matter.

3)Hibernate is disabled, and hybrid sleep is not possible on my system

4)Going into my power options through control panel, selecting change plan settings on my current plan, then changing advanced settings, and setting "USB selective suspend setting" to disable

5)Plugging my mouse into different USB ports, on both the front and back

6)Updating all the drivers

7)Uninstalling and re-installing all the drivers

8)Scanned and removed all malware

9)Trying all of these over and over again
Can anyone please help me? I understand it's a hard problem since there are so many solutions, but any suggestions are greatly appreciated. I have a Logitec M505 wireless mouse.

Thank you!

A:Mouse and keyboard no longer wake computer from sleep

Have you replaced the batteries in the mouse?. If you have a wired mouse try that & see if it works. If it does you may have a wireless interference problem from another device that is causing problems with the M505.

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Hi, The problem that we seem to be having with our 1040s is that after the computer falls asleep off the dock, and then we dock the computer it takes 15 to 20 seconds for the USB mouse and keyboard to work. I can recreate this everything time I undock the computer and redock it.  I am recreating our users taking their laptops home and then docking it in the morning back in the office.  Steps to Recreate:The test I am doing to recreate this is: I undock the laptop with the lid open for about 30 seconds, close the lid wait another 30 seconds (By this time the laptop is asleep), I dock the computer with the lid closed (Power button on the docking station is pulsing slowly), Hit the power button and then start the timer.  We have 9470m  laptops using the same dock and when I try to recreate this problem it reconnect the mouse and keyboard within 6 seconds (this is the time frame we are trying to get or faster. Hardware/Equipment/ firmwareWe have an Elitebook Folio 1040 G3 Notebook on a 2013 Ultraslim docking station, firmware on the docking station is 2.30.We have a USB mouse and a USB Wireless mouse, they both give us the same results on any 1040 laptop we put it on.Universal Serial controller: Intel(R) USB 3.0 eXtensible host ControllerIntel(R) 3.0 root hubUSB 2.0 MTT HubUSB 3.0 HUB    All have the same versions as are on a balanced power plan (not sure if this is needed to know but thought i... Read more

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Something has recently changed and I can no longer wake up my Win7 Ultimate PC from Sleep state using mouse movement or "Sleep" button on multimedia keyboard. I have to push the power button on the PC itself. This worked fine up until a few days ago. I did not make any changes to the power settings. I checked and the settings appear to be what they always have been.

Suggestions are welcome!

A:Keyboard/Mouse wake up from Sleep no longer works

Check in the BIOS that the wakeup functions are still enabled for the mouse/keyboard.

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All of a sudden, my 64-bit Win 10 Pro (v 1511) desktop will no longer wake up from sleep via my USB keyboard or mouse. It worked perfectly for the last year until yesterday, no matter how many power cycles it went through. I shut it down last night, but after I booted up this morning and later put it to sleep, it would no longer wake up no matter what I do. There were no changes whatsoever since yesterday; no installs and no updates. I've tried a few power cycles since then, but the problem remains.

I made no changes to my power profile. I do NOT have "fast start" or hibernation enabled, and I've made no changes to my BIOS settings. All of the HIDs have "Allow this device to wake the computer" enabled as well as all USB devices. No devices are set to "Allow the computer to turn off this device to save power" enabled.

The machine is a home-built desktop based on an ASUS Z87-A mobo with an Intel i5-4460 @ 3.20GHz. Along with it's built-in Intel HD Graphics 4600 video adapter connected via HDMI to an HD monitor, it has an AMD Radeon HD 6450 connected via an HDMI switch that's usually unswitched (i.e., not connected/not active). When active, it's connected to an HDTV, but again, that's usually not the case, and I haven't used it that way in at least a month.

The USB-2 keyboard and mouse are separately connected to a USB-3 hub that's connected to a USB-3 port on the computer. I've since tried using different USB-3 and USB-2 ports, but that ma... Read more

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A newly-built Win 7 system operated normally, including wake from sleep by keyboard and mouse, until a second USB3 Anker hub was connected. The first Anker hub worked normally. The system keyboard and wireless mouse are plugged into the first Anker USB3 hub. After connecting the second, identical, Anker hub the system turned off after time-out (no blinking green power light) instead of entering Sleep and could be started only by the Power button, causing Win7 to offer the black screen Start Normally, which it always did. Disconnecting the second Anker USB3 hub corrected this problem. This series of events repeats; it is a hard failure. I then connected the same second Anker USB3 hub while the system was running and Win7 reported that "iusb3mon has stopped working." The second Anker hub was unplugged and the system rebooted; Task Manager reports iusb3mon task is running. Clearly, the second Anker hub is preventing entry into normal Sleep mode. But, after all this, neither the keyboard nor the mouse will wake the computer from Sleep; the Power button does wake the system. "devicequery wake_armed" reports both the HID-compliant mouse and the MS keyboard are set to wake the system, though neither does.

I know of no reason one cannot have two identical USB3 hubs connected concurrently. Yet, the second Anker hub has surely introduced some problems; perhaps it is defective, though it does function with a thumb drive plugged into it for test. I've cold booted nu... Read more

A:Win 7 Won't Wake From Sleep By Keyboard or MouseA newly-built Win 7 sy

Is this a powered hub? It may be taxing your PSU or unable to produce power required on its own.

Try System Restore to before this all was done to see if you get the sleep timeouts restored. Are you using Hibernate? I set sleep to 30 and Hibernate to 60 on all of my installs as users love the convenience of being able to walk away without worrying about saving their work, for an hour or a week.

General troubleshooting steps are here for Sleep Mode Problems.

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I have two Zotac ZBox CI320 Nano PCs, both running Windows 7 HP, both with the same problem...

Integrated graphics is Intel HD Graphics. Monitor is connected via HDMI. Everything is fine until the system goes to sleep or the display times out. Then, when I try to wake up the machine/display, I get "HDMI NO SIGNAL". (Using VNC from my iMac, everything works but the screen attached to the PC is still black. Not sure if the VNC Mirror driver isn't invoking the Heisenberg Uncertainty Principle, here! Bonus points to anyone who GETS that!)

In Device Manager, if I go to HID Keyboard Device or HID-compliant mouse, there's no Power Management tab. If I go to the Generic USB Hub that they're connected to, there IS a Power Management tab but "Allow this device to wake the computer" is grayed out.

In an elevated command shell (running as administrator)...

powercfg -lastwake
Wake History Count - 0

POWERCFG -DEVICEQUERY wake_programmable
Realtek PCIe GBE Family Controller
Intel(R) Dual Band Wireless-AC 3160

You do not have permission to enable or disable device wake.

The following sleep states are available on this system: Standby ( S3 ) Hibernate Hybrid Sleep
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
Standby (S2)
The system ... Read more

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I just received my 8910 two days ago, set up went well etc., but when I put it to sleep the mouse and keyboard (that came with the pc) will not wake it up. I have to push the power button and sometimes this will not wake it. Drivers and software are all up to date. Allow mouse to wake computer is checked in options. After spending 20 minutes on the phone waiting for tech service and being disconnected twice, I have almost given up. Thank you to anyone who might have a fix for this issue.

A:New Dell 8910 will not wake from sleep with mouse or keyboard.

Open Power Options by right clicking on the Start Button, select Change Settings of your Power Plan, Advanced settings and go through everything to set it how you like. Or even set up a new power plan. You can always set it back to the default settings. Read about Hibernation and other settings to decide how you want to set the plan. As you know, Hibernation and Hybrid Sleep requires a brief press of the power button to wake the computer. If a keypress won't work use the power button. I find that disabling Hibernation and never putting the hard drive to sleep works for me. I also set the power button to Hibernate so that is still available but not automatic. You decide how you want Power to work. If you use your desktop all day long, even turning off Sleep should be considered. You can always manually put the computer to Sleep or Hibernate.
Also change/check What the Power Button does and when to turn off the display.

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I'm running Windows Vista Ultimate 64bit.
AMD Athlon 64 X2 Dual Core 4200+
Asus M2V Mobo

2/3 of the time when I return to my computer and move the keyboard/mouse to wake up, Vista will resume to the login screen but both my mouse and keyboard will not work. Both devices will have no power and there is no way to wake them up besides restarting the computer! Has anybody else experienced this problem or know of a possible remedy? I would be grateful for any help. Thanks for reading!

A:Keyboard Mouse not responding when I wake/resume from sleep/hibernate

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Hi Guys,
I have just purchased an Dell Inspiron 3147 2in1, overall I really like my new laptop/tablet but....
A couple of things are bugging me.  I would love it if someone who also owns this laptop could confirm a few things for me.
1. Can you wake your laptop from sleep by hitting any key on the keyboard, not only by pressing the power button.  Every laptop that I have ever used can wake via keyboard although my new laptop cannot.  It seems strange that a new laptop would not have this feature.
2. Is anyone else having ghost touches on their touch screen that closes programs, deletes stuff and causes chaos.  I have found that this issue starts after closing the laptop then re-opening it.  If you sleep the computer then wake it, this fixes the problem. 
3. Also I'm having problems with the USB ports on the left side of the laptop.  Some devices get recognized and some don't.  My IPhone 4 goes nuts when plugged into the one USB 3.0 port, it constantly turns on and off every half a second.  All devices work in the one USB port on the right side.
Anyways, any input would be greatly appreciated.

A:Dell Inspiron 3147 2in1. Wake from sleep with keyboard.

Hi Ben,
I would suggest you to update the BIOS and Video card driver on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and Video card driver from Video section onto the system and install it.

Also, please follow the steps mentioned below to recalibrate the system to check if it fixes the issue.
Press Windows key on the keyboard and start typing Calibrate.
Then tap or click Calibrate the screen for pen or touch input to open PC Settings.
Check that the monitor shown in the Display field matches the screen you want to calibrate.
Tap or click Calibrate, and then follow the on-screen instructions.

Please let me know if this helps.

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My Yoga 3 Pro won't wake up from sleep / hibernation, the only sign of activity is the keyboard lights just blinking, AGAIN! :-(. This is a common problem with Yoga 2 13 models I have learnt, not only from various boards, but also my self, when I returned a yoga 2 13 after 5 days, and got the Yoga 3 Pro model. The laptop is now only 6 months old. I experienced the same wake up problems 3 weeks ago with my 3 Pro, and the shop here in Copenhagen sent it back to service. When I got it back 4 days ago, the service team had just changed "Cinch Audio" and updated the BIOS. It seems like they never really fixed the real problem. Two days ago the computer again had problems to wake up, and now it seems to be frozen in this blinking mode. I I have tried hard reboot (holding the power button for ca 20 secs), but it won't solve the problem. Has anyone experienced the same problem, and any durable solutions to it? If it stays like this, I'll hand it in, try to get it reimbursed and I will gladly buy another computer, but not from Lenovo anymore. 

A:Lenovo Yoga 3 Pro won't wake up from sleep / hibernation, keyboard just blinking

My yoga 3 pro did that for quite some time and now won't even turn on!!! Right in time for my first few exams npnp

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