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Issues with Firefox and Facebook

Q: Issues with Firefox and Facebook

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Xeon(R) CPU X3320 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce GT 620, 1024 Mb
Hard Drives: C: 465 GB (384 GB Free);
Motherboard: LENOVO, To be filled by O.E.M.
Antivirus: Windows Defender, Enabled and Updated

Something in Facebook appears to be slowing down the FireFox. It pops up an error message at the top telling me a page is slowing down the browser, and gives me the option to close it. I tried running CCleaner and that didn't appear to improve anything.

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Preferred Solution: Issues with Firefox and Facebook

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I have been using waterfox actually but, it is essentially firefox. 
Yesterday morning everything was working normally...  I went out bird watching with my oldest daughter... when I came back(my computer stays signed off, nobody messed with it) I was having trouble with facebook.  All the pages were having trouble loading.  Some I'd have to refresh over and over and they'd just sit there.  I was able to do some things but it took a long time.  VERY VERY laggy...  Like, I was ready to pull my hair out.
It was only facebook... no other sites were giving me trouble.
Today I tried IE and just navigated all the pages I could while not logged in.  NO problems.  Pages loaded normally.  So I went to firefox instead of waterfox and, still the same issue.
I started to go through some of my addons, disabling them.(shouldn't really have to for ONE website).  I don't know what happened, what changed yesterday that would cause this but, with firefox and waterfox, facebook is still not loading properly for me.
I wonder if I can view info on any addon updates or anything else that may have occurred when I went back online yesterday afternoon.  I mean, something, somewhere had to change right?
I am not going to use IE...  and for those ready to suggest it, I will not use Chrome either. 
I'm scratching my head wondering what happened.....   I don't understand how all these other sites are working just fine and fac... Read more

A:firefox facebook issues...

May know the culprit... or at least, can narrow it down for anyone that might have thoughts... anyone?
So, I'll restate......
Facebook wont load half the time and when it does, it hangs and doesn't load completely...
This happens for firefox and waterfox, but didn't seem to happen in IE... 
Checked this afternoon and this was on my computer as well as a laptop in the house...
Well, that laptop is with my wife in another town right now and, while I'm still having the facebook issues, she is not. 
So...  Just firefox browsers, just this house, just facebook......... ODD... 
What I'm about to explain and suggest wouldn't make sense to me unless it was IE as well.......  but, here it goes...
Not too long ago, I switched the DNS that my router was using.  I had been having intermittent trouble with ONE particular facebook game.  It was decided that my ISPs DNS was causing the problem with the servers for that facebook game.  I switched the DNS settings to use Comodo's...  (someone suggested google's but, I do NOT trust google... ha)
Anyway... switching the DNS to comodo's settings fixed the game errors immediately and I've had no issues with it since...  (well, except for when I try to visit a local news station, comodo's dns thing would say that news site was linked to yadda yadda yadda, and I had to make temporary exceptions... )
Could this be a DNS issue?  I mean, Both computers had the issue here but now that o... Read more

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I am running Firefox and the problem is when I connect to Facebook both of them start disconnecting and re-connecting. This problem only happens with Facebook I can have many windows open including Pogo.com and it down not do this UNTIL I open Facebook. Now this problem does not exist in IE or Google. Biggest problem is you can not get an answer (ever) from Facebook.
Would appreciate any help I can get..

A:Firefox and Facebook

Hi tonyarc I'm not a big fan of Facebook though I do use it to see some of my kids photos, I am a Firefox fan though.
It is a good thing to make sure you have the latest version of Firefox though that may not necessarily be the cause of your problem. Some times your extensions and plugins can cause conflicts and one way to prove that is to temporarily disable them all then close Firefox and restart it then if facebook works ok try one by one enabling them till you find the one that is causing the conflict.

to do this go to tools then click Addons. There you have access to first Extensions and then plugins

It is also possible that your problem is caused by some malware.

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 I have an interesting situation. In the last 2-3 days, when I open Facebook the page is zoomed out so I can barely read the text. This happens using Firefox. I did update to the latest 41.01 recently & I think it started after that. I did install a previous version but it's still the same. All other sites are normal. I also have Pale Moon & Commodo Ice Dragon browsers which are Firefox based & they are fine. Any ideas?

A:Firefox & Facebook

Have you tried clearing cache?
How to Clear Cache in Firefox

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i dont know why this problem starting rising,before it used to work fine.when ever i try to open facebook on firefox it gives me this error
(Error code: ssl_error_rx_record_too_long)

it doesn't open even on clicking the "retry" button.
i dont use any firewall that might be blocking any port,there is only one difference.before i didnt have any antivirus,but after i encountered some viruses,i installed microsoft security essentials.but i dont think it can block ports to prevent SSL connection.
does any one know the solution.

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I will have to go and disable just about all my addons to try and figure this out...
A few games I play are not working in firefox right now.  one wont load at all, another goes to 80% and then stops.
The game that wont load at all was working just 3 or 4 days ago. 
Since the last time it worked...  well, my memory is kind of poor when it comes to time and days...  I thought firefox updated recently but I don't remember.
I have not added any addons, I know that much.  The last day one game worked... it was, at least I blamed it, hogging resources.  Everything was bogged down and I went into task manager to find firefox using 3 Gb of memory.  My system has only 4Gb so that is a problem.  I shut firefox down and reopened it and things ran more smoothly.  I don't remember if I tried playing that game again after that, but it doesn't seem that it has worked since then.
I guess I have to go disable all my addons and try things out one at a time... and if that doesn't work, I'm looking at reinstalling firefox all together.
I will not use chrome(in case anyone wants to suggest that) and I don't want to use IE either. 
I did just login to facebook using IE and tested one of the games and it is working through that. 
Anyway... off to troubleshoot...
Side note...  There's a million things about facebook that frustrate me...  :/
Seems my photo uploads are suffering in quality lately.  grrr
hmmm...  You know, I st... Read more

A:firefox/facebook apps

Even though you said you wont use chrome, can you at least try it for troubleshooting purposes?Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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Latest FireFox with 64 bit Windows 7.
It only happens on facebook, and it is annoying.
I open firefox, and I go to facebook, First off, the logon screen. About 5 Milimeters is missing off the top of the logon screen. I can only see half of the Username and Password Areas. The FACEBOOK Logo is not there, it should be, and I fear there are other pictures on the logon page that are missing too.

I can log in, but more issues ensue. Lets start with the main facebook page, the one you get on when you login, the friend feed page?
Yea, Okay lets start at the top.
Im missing the facebook logo, the friend request logo, the mail logo, and the notifications logo. They are still there, you just cant see them.
Now for Chat.
Can't see smileys, can't see the Grey or Green dot, or the Gray Moon. (Like, I'll be talking to somebody, but there wont be anything next to their name to indicate whether they are logged on, off, or are away...)
My chatbox area is grey, no matter what. and when I type into the chatbox, I am typing about 4 milimeters to the right, instead of at the beginning.

I'll take screenshots, if you want them just ask
(Please do tell me how to post pictures on here?)

I have uninstalled and reinstalled multiple times. I've updated firefox, Ive downdated firefox...It's only on my computer! I fear it to be a registry issue of some sort.
I've been using chrome (I like that there are no toolbars, and theres less than an inch of space being used at the top. More page to see.)

**... Read more

A:Facebook on ONLY FireFox is...deformed??

Have you tried accessing FB in the Firefox Safe mode?And yes, we would appreciate screenshots. 1. Capture the screenshots2. Upload them here3. Paste the image links as a reply to this post.If you have direct links for the images, use the 'Insert Image' button to insert them into the post.

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When I open a new tab and go to FB, FF keeps crashing. I am using a Macbook.

The crash report ID is:
ID: 9bd291d4-8931-4631-abe4-4b5192110720
Signature: nsCacheMetaData::SetElement

I haven't added anything new, extensions or otherwise.

Any help is appreciated.

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I have the most recent install for android. When I open FF and type google.com in the search bar, it takes me to Facebook. I have deleted FF and reinstalled it but still the same problem. I dont know where to begin.

A:Firefox opening facebook

you want to delete any browsers history you have on the device.

also any other browser home page settings ie it will be in the settings, in chrome you can turn the home page off. after installing it check your homepage settings in ff, make sure it is blank or delete it from firefox.

Have you any antivirus protection on the device?

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-System specs at end.-

Hi all,

I've been having this problem since last weekend, and I'm slowly running out of ideas to what it could be so any advice or tips would be great please.

First of all, last night I booted into Ubunto 10 and could access Facebook ok without any problems, so I think it's not a hardware problem with my broadband dongle.

Now here's my problem;

When I try to access Facebook all I get is a blank page and the message in the status bar of Firefox says "waiting for static.ak.fbcdn.net" and the page never loads.

If I go into my options in Firefox and disable java script the page will load but I can't post updates or chat.

If I leave java script enabled but type https for the facebook address it will load fine but when I click on any link it then tries to load the http version and stalls again.

What I've done so far;

- I've done these steps numerous times and rebooted/scanned between removal and installs. Installed one step at a time, etc.) -

Cleared browser cache and cookies, both IE and Firefox.
Pinged Welcome to Facebook - OK
Pinged static.ak.fbcdn.net - OK
Uninstalled Firefox and Java.
Ran CCleaner to clean out old files and registry.
Installed the latest Java for 32Bit IE & 64Bit IE.
Installed the latest Firefox.
Checked my hosts file and removed all entrys and put it back to standard. (Entries were added by SpyBot S&D as part of it's immunisation process)
Scanned my system with Avast, SpyBot S&D, MalwareBytes Anti-Malwar... Read more

A:Can't access Facebook in IE or Firefox.

Have you tried using a different browser?

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I have the most recent install for android. When I open FF and type google.com in the search bar, it takes me to Facebook. I have deleted FF and reinstalled it but still the same problem. I dont know where to begin.

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I have had my laptop for six months. Never had a problem like this until last week, when opening Facebook started causing my Firefox to crash randomly. I did a reformat a few weeks ago, because my laptop was full of crap and frankly, the easiest way to clean it up was to just start fresh. But this issue is starting to drive me crazy, especially since it doesn't happen with IE -- and I have no intentions of going back to IE if I have any choice at all.

Does anyone have any ideas as to what could be causing this issue? It never happened before I did the reformat, and it happens constantly at this point. I've run virus scans and nothing is coming up, so I'm thinking it's not a virus. Plus, I mean, if it were a virus, I'm thinking it would occur with more than just Facebook.

Anyway...if anyone has any ideas/advice, I'd really appreciate it! Thanks!

A:Facebook causes Firefox to crash

Have you tried Firefox safe mode? If that works, manually disable your themes, addons, plugins, etc.. until it crashes, then remove that addon or whatever.

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As of a couple days ago, I have been unable to access Facebook with my Firefox browser. It automatically redirects me to a yahoo page saying "sorry, the page you requested was not found." and goes on to tell me to check my spelling of the URL and to try visiting the Yahoo homepage. I'm worried that my PC has been compromised. This problem seems to be isolated to only Firefox as I can access the page with IE. In addition, I just updated firefox to see if that would fix the problem, which it didn't. I have attached a screen shot of the page that I get redirected to.

Thank you for the help in advance.

Here is my DDS report:
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_20
Run by Admin at 11:17:03 on 2011-08-28
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3070.2309 [GMT -7:00]
AV: Sophos Anti-Virus *Enabled/Updated* {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
============== Running Processes ===============
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\C... Read more

A:Can't access facebook with Firefox

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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I'm using Firefox Portable 25.0 and/or Waterfox 24.0

In both cases I get the same action. I try to play a podcast on Facebook. As soon as I click a title in the podcast list, the entire list is grayed out. If I click again, the gray disappears. Really strange.

A:Facebook Podcasts and Firefox

Hmmm, it seems to want IE.

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Has anyone else had a problem where their Facebook share feature will not post what they want to share in FF? It works fine in IE, but in FF it doesn't work very well at all.

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So i have been using Firefox for the past couple years. Recently, i have upgraded my OS from Windows vista home edition 32bit to Windows 7 professional 32bit. After i upgraded, I installed and loaded Firefox fine, however, when clicking on "messages" or "comment" or "poke" or "like" nothing happens.

The reason why i suspect Firefox to be the issue, is i have disabled all addons and the problem persists. I have not noticed the issue on any other sites, so it might be Facebook's interaction with Firefox. I have tried IE8, and can get a connection to all the features of Facebook, but I don't like having to do that to catch up with my friends and whatnot. Firefox also worked fine with Facebook while i was using vista. Also the messages inbox, and individual messages do not load. I have tried deleting cookies and clearing the cache. I have made sure that Javascript is enabled. I have made sure that firefox is updated. The chat function also does not work; it only tells me the number of friends online.

if you could save me the annoyance of using IE, I would like to thank you in advance. I will try to attach some screen-shots.

something it says in almost every error thing under tools>error console
is: "unknown property 'resize'. Declaration dropped." or "Expected declaration but found '*'. Skipped to next declaration" or "unknown property 'zoom'. Declaration dropped"...

other similar errors conti... Read more

A:Facebook fail in firefox

okay so i was reading


when i saw # 8 about changing user agents. I have found that installing that addon and changing facebook's perception of my browser has allowed me to access all of the features.

this is an easy hack, I would like to find out the real source of the problem though...

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My firefox crashes everytime I go to facebook.:( I dont understand why it crashes.

A:Facebook crashes Firefox


Can you give me some more details. Is it only facebook that crashes it. Is there anything in the error console that would tell us anything. Just about anything will help us out, post too much stuff and we can sort out what we want and go from there.


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hi ive just recently brought a new laptop and installed mcafee total protection, and i am having problems loading facebook, i have tried ie8 and i have found that i cant open any emails once i have logged into hotmail but i can load facebook and log in but cant view messages notifications or open facebook chat..
please help

A:cant load facebook through firefox

I suspect macafee may be causing those problems but you'll have to completely remove it to be sure whether it is macafee or not. As long as you have Windows Firewall enabled and don't download any files while testing without macafee installed, you'll be safe.

If all works okay without macafee installed you'll need to choose a different security software.

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So today firefox would just keep crashing whenever i went on facebook but couple days prior it was fine just wondering if this report would tell why its doing it


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I'm having problems trying to enter facebook from firefox. I can enter it from ie. One of the suggestions is that firefox does not have permission to enter facebook. How do I give firefox permission to enter facebook.

A:Not able to enter Facebook from Firefox

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First off, thank you for your time to help me.

Here is my SysInfo log:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8043 Mb
Graphics Card: Intel(R) HD Graphics Family, -202 Mb
Hard Drives: C: Total - 460453 MB, Free - 372692 MB; D: Total - 476937 MB, Free - 436689 MB;
Motherboard: Acer, JE70_HR
Antivirus: Microsoft Security Essentials, Updated and Enabled - AVG 2012 free

Now my problem is my browser pages are randomly flipping to a facebook login page. When I look at the back button the first site it goes to when it leaves my current page seem to be a variety of facebook game and social/dating type pages which then redirect me to the login page. My AVG 2012 free did not find anything, nor did TrendMicro Housecall, VIRobot 5.5, Malwarebytes' Anti-Malware or Spybot. I did a system restore to a point before this started happening and then Firefox would not start. I uninstalled and reinstalled Firefox and 2 or 3 hours later the hijacking reappeared.

Following the Instructions here is my HijackThis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:57:50 AM, on 12/01/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Program... Read more

A:Firefox being Hijacked by Facebook

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I've recently switched back over to my netbook which I hadn't used for a few months. Carried out the necessary security updates and performed a full scan. All good.

Logged into facebook scrabble on firefox but it wont fully load. The scrabble flashscreen (if thats the correct word) stays on and doesn't progress to loading games.

So far I have:
Tried in safe mode - works fine
Tried on IE - works fine

Updated ff browser, flash player and java.
Deleted temp files, cookies, etc
Disabled extensions (only security one was enabled which always is) and either disabled plug in or updated the ones needed.

This is the only game/app I play on fb so cannot say if its consistent on others.

Not sure what else I can try if anyone can offer advice. I'm using Windows 7. Anything I've forgot please prompt me.

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Sometimes when I click on a link directing me to websites firefox will redirect me to a different site. Also, I see some ads in the bottom right/bottom left of my firefox that say Chikita or they look like facebooki ads or adobe flash player ads.

A:Chikita ads/ facebook ads and firefox goes to other websites?

Hello TheeFrenzy I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sam... Read more

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Ive been encountering problems loading my hotmail and facebook page properly in both IE and firefox.
Pls assist.

A:Firefox and IE cannot load facebook and Hotmail

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, t... Read more

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Hi there pals.
I've got this problem with Facebook video call on Firefox. Whereas there is no problem with Facebook video call on Chrome. On Firefox the full screen function does not work, whereas there is no problem on Chrome.
Besides the my camera does not show properly on my side whereas the other side receives a correct picture.
I'm using Windows 7 Home Premium on a 64bit system.
Attaching screenshots.

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I am having a problem when trying to play videos on facebook. The loading bars appear but do not go away and the video wont load while using firefox. I can play videos on youtube using firefox fine and can play facebook videos using IE but not with firefox. I have just downloaded the most recent flash player which did not help.
Can anyone offer any suggestions?

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Hey everyone. I often use Facebook but if I am on Facebook for a while then often Firefox will start freezing up. Usually it just freezes up for a few seconds and then it stops but then a few seconds later it will often freeze up again. I am not sure what is causing this and I would appreciate some help in fixing it. I do use Chrome often because of this problem but I prefer Firefox. Here is some information you'll probably need:

Application Basics

Name Firefox Version 36.0.1 Update History Show Update History User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Profile Folder Show Folder Enabled Plugins aboutlugins Build Configuration about:buildconfig Memory Use about:memory Multiprocess Windows 0/1 Crash Reports for the Last 3 Days

Report ID Submitted All Crash Reports
This application has not been configured to display crash reports.

Name Version Enabled ID Adblock Plus2.6.8true{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}DictionarySearch28.0.0true{a0faa0a4-f1a7-4098-9a74-21efc3a92372}Facebook Share Button35.0true{d4e0dc9c-c356-438e-afbe-dca439f4399d}Ghostery5.4.3[email protected]@[email protected][email protected] Security Scan Plus1.0true{e4f94d1e-2f53-401e-8885-681602c0ddd8}NoScript2.6.9.18true{73a6fe31-595d-460b-a920-fcc0f8843232}Webutation2.1.1true{15fe27f3-e5ab-2d59-4c5c-dadc7945bdbd}WOT20131118true{a0d7ccb3-214d-4Read more

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Hi TSG! It's been awhile! I have an issue that I can't seem to find any info on. I'm not sure if it's an issue with Firefox, Windows 10 or a combination of the two. It seems more like a Firefox issue but since it happened shortly after the Win 10 upgrade, who knows...About a week after upgrading to Windows 10 I suddenly lost all sound when trying to watch videos online with Firefox. If I load Facebook using Microsoft Edge the videos play fine with sound and all. I found one link that fixed the issue with YouTube and eventually it seems all other sites except Facebook have started working. But for the life of me I cannot get any sound when playing videos on Facebook! The video displays fine there is just no sound at all. I have updated Firefox and all the extensions/add-ons. I tried updating video drivers but there never seem to be any driver updates. I am at a loss. Help please!
My system:
Dell Inspiron 1545
Windows 10 Home
Pentium Dual-Core CPU T4400 2.20 GHz
3 GB Ram
64 Bit OS, x64-based processor
Display Adapter: Mobile Intel 4 Series Chipset Family

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Hey everyone,

I am currently having a problem with Facebook and Firefox. I have the most up to date version of Firefox which is 5.0 I think and whenever I try and get onto Facebook I either get one of 3 things happen.

1) I can get onto Facebook for a few pages and then it will stop working and I will get one of the following errors.
2) I will get a 501 internal error report pop up.
3) I will get the "Content Encoding Error"

I can sometimes sort the problem for a very short time by clearing all the internet history and cache and then restarting Firefox but the problem usually comes back.

I uninstalled firebox and left the "Keep personal settings and information" ticked so I didn't loose my bookmarks but the problem persists.

I am able to use Firefox in Internet Explorer but I really really dislike that browser and would like to get my fave browser working again.

Any information or pointers would be great.

Thanking in advance, Jack-O-Bytes

A:Facebook doesn't work in firefox any more

Yeah, I've noticed that about Firefox 5. They only advice I can give at this time is downgrade back to Firefox 4 or Firefox 3 until everybody else catches up with where Mozilla wants them to be.

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Hi all, I`am a very new user so I hope I am in the right place . Anyway my problem is that when ever I try to login to facebook on firefox all I`am getting is what looks like to me a whole page of binary codes , but if I login using Internet Explorer it works fine, Help !!??
Also I dont know why my pc is giving me a warning that I have no anti virus , because I have Kaspersky running and when I look at it , its saying I`am protected..?
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 16325 Mb
Graphics Card: NVIDIA GeForce GT 610, 1024 Mb
Hard Drives: C: Total - 114120 MB, Free - 35270 MB; E: Total - 953866 MB, Free - 644372 MB; F: Total - 349 MB, Free - 304 MB; G: Total - 953866 MB, Free - 524671 MB; H: Total - 953868 MB, Free - 607862 MB; I: Total - 238472 MB, Free - 194742 MB;
Motherboard: ASUSTeK COMPUTER INC., Z97-A
Antivirus: None

A:Facebook login problem (Firefox)

I have solved this problem , was settings in antivirus.

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Some facebook games just don't seem to play well sometimes... and it doesn't help when they do not respond to error reports.    :/
Basically, this one game I play causes errors from time to time...  and not just for me.  Sometimes I can replicate it... meaning, doing the same action in the game will cause firefox to freeze for me EVERY time I do it.  That's awfully frustrating. 
Today when it happened and I chose to simply close the unresponsive firefox... before I clicked the button to either close it or check for a solution before closing... I clicked the button for more details.  That had me wondering if the details listed there would be at all helpful. 
I kind of doubt they are really as, I do believe the people that make the game need to work on some bugs on their end... but, it never hurts to look right?
So, here's the info it put out.  Just in case there's anything useful in there.

Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version:
Application Timestamp: 546567fe
Hang Signature: dea8
Hang Type: 0
OS Version: 6.1.7601.
Locale ID: 1033
Additional Hang Signature 1: dea841f2439628687c5dcbbc9e1ca688
Additional Hang Signature 2: 934b
Additional Hang Signature 3: 934ba849c015e6d522ce82e46e79bae1
Additional Hang Signature 4: dea8
Additional Hang Signature 5: dea841f2439628687c5dcbbc9e1ca688
Additional Hang Signature 6: 934b
Additional Hang Signat... Read more

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This started a few days ago where some images in my feed show as black boxes. For example after scrolling for a couple of pages a photo posted will show as a black box. If I click on the picture it opens ok in a new view. Then I will scroll another couple of pages and the posters Icon will not show up, Just a black box.

Things I have done to try and resolve. Refreshed firefpx, deleted cache, deleted user profile, uninstalled and re-installed, disabled adblock plus, disabled hosts file. Running out of options.

Doesnt happen in IE11 or seem to happen on other pages. Clearing the cache seems to fix for a few pages then it starts again.

Anyone suggest a fix?


A:Firefox 36.0.1 not showing random images on facebook

Same problem exactly, very annoying. Hope someone has a solution.

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Good evening all,

I'm using Firefox version 3.0.8 on a Lenovo R61 with Windows XP SP3. I had an issue with a trojan called trojan.fakeavealert not too long ago, but I seem to be rid of it. Now, however, I'm having problems with Firefox. For example, I used to be able to type a word or phrase into my address bar and get redirected to the actual site (e.g. typing in the word "gmail" and getting gmail.com, or "myspace" and being automatically sent to myspace.com. Or, if matches can't be found, I was taken to the google search for that phrase). Now entering a word just sends me to blank page (e.g. http://gmail/). Also, I'll click on hits in Google and get sent to a site called fctravellife.com, xflifetravel.com, or supersearch2009. Additionally, when using facebook on any browser on my computer, the facebook chat is unresponsive and cuts on and off without actually sending anything I type. I don't know if these problems are related, but didn't want to discount the idea. Can anyone help me?

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Hello. I am new here and am daunted by all the technical jargon you all so brilliantly use, so please be patient.

I have a Lenovo Laptop and am using Windows version 8.1 (this is where my knowledge of computers ends).

I need my Facebook account for work to promote my buisness and it isn't working anymore! It was working previously and has now stopped, I do not know why.

When I type www.facebook.com in the address bar of firefox, it just presents me with a page of indecipheral script (see photo above).

I tried to access it using Google Chrome, which worked for a while but now does not function correctly; although it allows me to log on, some of my contacts who happen to be online in the right hand column are showing as grey blanks and when I try to read my notifications, the little wheel (no idea what that is called) just turns and turns and nothing happens. I can read the newsfeed but I cannot post. It also will not allow me to log out so I have to open Facebook on my mobile and logout remotely from there. So annoying!

This is only a problem on my laptop as I can access Facebook from my mobile phone, as already mentioned, but that's a pain, I want to use my laptop!

Please can anyone help. I've read that I could disable add-ons but I don't have any on Firefox. I have plug-ins but I have no idea which ones I need and which ones I do not! I'm really stuck.

Thank you in advance.


A:Facebook not loading on Firefox and only partly on Chrome

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When I login to my Facebook account the webpage suddenly zooms.In options tab it says zoom 100% but it looks 200% or more.

A:On mozzila firefox Facebook page gets zoomed.

The newer version of FF is the problem. It uses some sort of DPI feature that changes the view. You just need to readjust. Also you can try an add-on call NoSquint to adjust your view.

Check this link at Mozilla for a possible work around.



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Dell Dimension 3100, P4, 1G RAM, Firefox 11
OK Folks, I need help. I've been working on this for two days and have done everything I can think of and everything I can find on the net to do.
A couple of weeks ago I could no longer view photo's in Facebook using Firefox. IE works fine. All I get is the blank thumbnails. If I click on that I get a blank spot where the picture should be. I can, however, right click the photo blank and open it in a new link.
It only happens with Facebook. I've checked several other sites with Photo's and they all work.
All the pictures down the sides work OK. Just the photo's in the albums don't work.
I have rechecked the settings and it's set for public viewing.
Cleaned the cache with CCleaner deleted all history
Unchecked the FF popup blocker
Reinstalled FF11, FF12 beta3, FF 3.6, then back to FF 11 when all the others produced the same problem.
Reinstalled Adobe Flash Player 11 several times (with and without IE)
Reinstalled Java and Java Runtime.
Uninstalled or disabled all Add-ons
Facebook is not blocked on FF>Tools>Options>Content>"Exceptions"
It's just this computer. My other computer, sitting right beside it, works great.
I rarely use Facebook so I'm not super sharp with it. It seems like this is a setting somewhere that I'm missing.
Occassionally, a friend plays Farmville (or something like that).

Can anybody help me. I'm worn out and getting kind of crabby. I w... Read more

A:Solved: Photo problem in Facebook/Firefox

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hi there,

refer to the above title, I can't open the facebook URL where the message are come out. I'm not sure it is related to what. But I cant open only this URL, from Mozilla Firefox, not even from Internet Explorer. Other website can open, but only for facebook website cannot.

Could you please help me to settle up this problem?

It might be due to virus that I got from facebook last time. that time, my laptop damage until I need to format. I have format my notebook, but however, this problem occurs, where I can't open the facebook website at all.Only for facebook.

A:firefox can't establish a connection to the server at www.facebook.com

If you suspect a virus infection please post on the malware forum here:
Virus/Trojan/Spyware Help - Tech Support Forum

We aren't allowed to help with virus removal on any other forum.

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Hi guys,I've been having a problem with loading Facebook with Firefox. I get weird characters like ??TX_1B;?{?"i,P shown on the page. Sometimes it takes a lot of refreshing (and patience) to finally load the page successfully. But I wanna find a solution to this.Help anyone?Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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im getting this error:

i both tried that in firefox 3 and firefox 7 and its still the same.
im getting error when i open my facebook in firefox.

do you know what makes that problem?. i thank you in advance for your help.

A:[SOLVED] error when opening facebook in firefox

ok not only on facebook but also in some sites also. what do you think is the problem...

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I have a MacBook OS 10.5.2 with Firefox 14.0.1. Yesterday Facebook mostly stopped loading with Firefox (it will load with Safari). The top blue bar loads, and if I click on Find Friends, that will load as well. If I click on Notifications, the loading gizmo shows up, but nothing happens. But if I click on "See all" under Notifications, a list of notifications will appear, but I can't click on any of them. Nothing else shows up/works on the Facebook page. I tried starting firefox in safe mode, and cleared the cache/cookies/browsing history, but that didn't help. There are no problems with any other websites.

A:Solved: Facebook loading problem with firefox

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Thank you in advance for your assistance.
1.  Have notified Facebook of this issue. 
2.  Have notified Firefox of this issue https://support.mozilla.org/en-US/questions/1112770
Firefox recommended that we contact BleepingComputer.com  thus I am here. 
Attempt to login to Facebook, with Mozilla Firefox V 46.0... fails with the Malware Removal message (printscreen attached).
Attempt to login to Facebook, with Safari on Apple box fails with Malware Removal message.  (not my system, so I'm not worried about this one.)
Chrome - FB login successful
IE - FB login successful
iPhone 5s - FB login successful
Already have multiple Malware scanners in place all were run without incident. Even downloaded and ran FB recommended malware scanner still get the malware removal message when attempting to login.
Updated & ran Malwarebytes - found nothing!
Updated & ran Spybot - found nothing!
Ran a full system antivirus scan (AVG free) - found nothing!
installed and ran "f-secure online scanner" as recommended by facebook - found nothing! 
deleted all cookies
deleted all browser history
disabled all firefox add-ins
uninstalled and re-installed Firefox,
logged into FB and disabled all apps in FB.
WINVER: Windows 10 Version 1511 Build 10586.218 (64 bit)
Downloaded and ran FARBAR...results below and attached.  Print screen of the FACEBOOK MALWARE REMOVAL warning is also attached. 
 ... Read more

A:Firefox only, Facebook Malware Removal Notice

Greetings Help-Me-Bleeping and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter... Read more

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This problem was driving me nuts for a long time. All kinds of videos would play ok, except in Facebook on Firefox. I reinstalled Firefox and Adobe Flash, to no avail. It turns out that ADBLOCK was mistaking the facebook videos for advertisements. Go to TOOLS, click on ADBLOCK PLUS, click on filter preferences and click on add filter. Then enter the following as the filter name: @@||facebook.com^$document . This will stop ADBLOCK from blocking Facebook videos. Hope this helps and it doesn't take you as long to fix this problem as it did me!

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Internet Explorer is not supporting facebook fully as i thinks so...

Check if you are also getting the same problem.

When I like any content following window is shown:

Now if I refresh or even restart, nothing happens!

Should I report it to FB team or its only the browser problem. Any help will be appreciated.

A:IE 10 Issues With Facebook

I had the same problem and found it was an IE plugin I was using .... Internet Download Manager was my culprit!!!

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I cannot get this resolved anywhere and Facebook Help is a complete joke, when you send a ticket you don't get an answer...I cannot get my timeline to load. Sometimes I will be scrolling away and see 20+ posts then all the sudden it goes to a blank post and no further. So I refresh and then I might see 2-5 and it keeps doing it. I have cleared cache, temp files, my Chrome is up to date, I am beyond frustrated!!

A:Facebook Issues

Does it only happen in Chrome, or does it happen in other browsers?

Have you tried Incognito mode?

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Hi guys,
Hope you can help me here because i am stuck!!
I have vista 32 home premium , IE7.
I have manged to fix any problems i have encountered with vista except one.
I cannot view my facebook home page. At first i got an error message saying IE7 has encountered a problem and needs to close, but i don't even get that now, IE just shuts down.
My partner can view her facebook homepage and i can view other pages fine on facebook, like my messages, events and other peoples homepages, but my own page will not load.
It is not windows firewall or defender as have disabled those temporarily to test it. I have disabled all add ons to test and it still happens.
Again IE7 works fine on all areas, except my Facebook homepage.
Please help

A:IE7 issues with facebook

Well, thanks for the replies. I installed firefox 3.0 and every thing works. You guys could have told me that

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Hello, I am using Vista on my laptop and use Internet Explorer to browse the internet. I was able to view Facebook correctly, but suddenly am not able to view it. It will not load properly, but I can log in and see some pics, but all the words are on the left hand side of the page. It's almost impossible to navigate this way. Just doesn't load correctly and at the bottom left I get a little message that says "error on page". I have installed the latest version of JAVA on my computer. I have asked the IT guy at my office, but he was not help. Please help me figure this out since it is most frustrating and my friends my think I'm ignoring them on Facebook! Thanks

A:Facebook Issues!

Do you have any addons that are blocking the page like a Pop up blocker etc.?

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