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Mouse Not Working

Q: Mouse Not Working

Hi yesterday the mouse took a funny turn and stopped moving completely I attached 4 different ones in turn but not one of them worked I tried unpluging and pluging them in whilst the pc was on and also closed the pc down and booted up again still none of them worked one of them was an optical mouse which lit up but wouldnt move.

I found a mouse which had a usb connection and that one works ok.

Can anyone tell me why the mouse port isn't working?

I'am using xp pro AMD Athlon XP 2200+ 1.81 GHz 512 MB

RELEVANCY SCORE 200
Preferred Solution: Mouse Not Working

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A: Mouse Not Working

Could be as simple as a fault in the female receiving plug. I had a similar problem and managed to identify it by gently applying pressure twisting the plug back and forth making the mouse work briefly.

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RELEVANCY SCORE 43.6

I had this problem after a Win 10 update. The mouse stopped working both USB and Bluetooth. I tested a different mouse and that didn't work either. Touchpad worked fine. So I called Dell tech support and they suggested I uninstall Windows update and re-install the chipset drivers that they provided. I did both and mouse still didn't work. Then tech support suggested I do a Windows Restore. Again that did not solve the problem. Then they suggested I do a Windows reinstall. At this point I got annoyed since I have 30 programs that I use for my business and a total Win re-install is out of to question. I thought there must be another simpler way to solve this problem. So I did an online search and found a fix. It was a very simple problem and needed a very simple fix:
I was able to fix this problem by adding a missing MultiString value to this registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{4D36E96F-E325-11CE-BFC1-08002BE10318}
Value Type: Multi String
Value Name: UpperFilters
Value: mouclass
An article that explains it in a very round-about way is here:
https://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/keyboard-and-mouse-get-device-manager-code-10/326f7c0d-14cb-45c2-a705-32d3a2ab07d6
The Multi String Value Name: UpperFilters was missing so I added it and the mouse started working and everything is good to go!
I was very disappointed with the Dell support team I contacted. They gave me the run around for 3 days for such a sim... Read more

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RELEVANCY SCORE 43.6

hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

A:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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RELEVANCY SCORE 43.6

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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RELEVANCY SCORE 43.6

I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

A:Solved: Wireless keyboard/mouse combo; mouse not working

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RELEVANCY SCORE 43.2

Hi, sorry, not very good at this sort of thing, but any help would be greatly appreciated.

1) Thursday night - mouse was working. Sunday evening, mouse is not working.
2) In the device manager it tells me I have two HID-compliant mouse drivers, location: "On USB Input Device" - I only have one USB input for my mouse. I tried disabling one of the drivers to see if it was a conflict problem. No luck.

Any ideas? The mouse is a "Wireless Optical Mouse M/N:SM-502C"

Thanks for reading
 

A:Mouse stopped working after weekend away/appear to have two mouse drivers?

If you Goggle / bing / yahoo this info you gave........what........do you get ??





ciderlout said:





The mouse is a "Wireless Optical Mouse M/N:SM-502C"Click to expand...

I got this



The connection has timed out

The server at www.smallworld-us.com is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Click to expand...


 

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RELEVANCY SCORE 42.4

my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set
 

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RELEVANCY SCORE 42.4

Hello, i happened to have a problem lately with mouse and mouse pointer. Yesterday i was playing a game and my pc suddenly started freezing and laging. So i hard reset him after that i boot into windows 8 and my mouse wasnt working at all. And pointer was no were to be seen either. Today i tried restoring pc but that dont help me. In bios and in advance startup options mouse is working. So i assume its in the windows. My specs are:
windows 8.1
gigabyte z77-hd3
intel core i5-3570k 3.8ghz
16 gb ram
Western digital 1TB HDD
nvidia geforce gtx 650 1GB
fsp 750W PSU
I tried everything except reinstalling windows (OS was installed week ago).

A:Mouse pointer dissapear-mouse not working

I have heard of stability issues on those Gigabyte motherboards where people are having those problems with their mice.

Is your BIOS up to date? maybe it will contain an update on the website for the BIOS that improves system stability.

Is this a PS2 Mouse, or a USB mouse. If a USB, disconnect and then reconnect. If its a USB mouse that is wireless, make sure the battery is good, and if you have another computer, do a test.

Also try to boot from your Windows Installation Media and see if your mouse shows there, could give it a try.

If freezing and lagging during gaming, then could be possible overheating. Do you have a program installed like HWmonitor checking your CPU and GPU thermals. Make sure they aren't getting to hot.

If problem continues to persist. I would start troubleshooting. If you have another computer. or spare hard disk that is SATA, try installing windows on that, and try to duplicate the issue, if it comes back, rule out the hard drive.

Next would be either the GPU, RAM, or Motherboard. You would have to stress test the GPU by using Furmark, or similar program, like MSI Kombuster. If GPU stress test passes, move on to Memory.

while computer is powered down, and PSU off or unplugged. remove and reseat the memory modules, making sure they are fully seated, Do memory diagnostics with memtestx86 or something similar, and do a few passes, If memory check passes, Its more than likely there is a problem with the motherboard.

Weird problem for sure. You... Read more

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RELEVANCY SCORE 42.4

Recently I installed a Microsoft wireless mouse and it is working. But the wired mouse is now sporadic and at times freezes. I have unplugged the wireless mouse and rebooted several times. Even did a system restore.
Also an Excel spreadsheet stopped working with the wired mouse just freezing the screen completely. Even after rebooting, the Excel will open and eventually I will get a cross hair image. I have tried to update the driver on the wired mouse but it says I already have the most uptodate one. I am running Windows 10 64 bit. I scanned with Malware antimalware and it eliminated over 300 items. I am not sure what is going on.
I hope I don't have a virus. I have Norton 360 with my Comcast subscription but now I cannot even see it in my taskbar. I have tried to uninstall and reinstall but nothing happens in Control Panel when I try to uninstall.
I have a Dell XPS desktop. As I write the wired mouse is not functioning. If I unplug the mouse and put it back in the mouse port it works for a minute or so and then just dies. I don't even see the red light at the bottom of the mouse sometimes. I just unplugged the wired mouse and now it is working. So it is very odd behavior. I imagine by the time I post this the wired mouse will freeze again as has been the case. In the interim while I wait for a reply, I'll contact Comcast and see if they can help me with the Norton virus software issue.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microso... Read more

A:wired Mouse not working but wireless mouse is

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RELEVANCY SCORE 41.2

Hello:
The mouse started to stray and stopped working in the middle of doing something, i.e. eBay, typing word and etc. which is very annoying and first of all, I lose all of the work done due to stopping of the mouse.

However, the mouse started working as if nothing wrong, once I restarted by 'force' restart ..... pushing the button in the middle of the PC. Otherwise, the PC is all fine and working OK.

I did apply Malwarebytes to combat the issue, however the issue does not resolve.

Any help on this would be truoly appreciated.

Thanks,

A:Mouse stopped working in the middle of working, i.e. eBay, typing word, etc.

Did you try a different mouse? If you still have the same problem with a new mouse, see if there are any drivers for the mouse from it's manufacturers web site.
Also try a Clean Boot, if that works, then add one startup item at a time till the mouse acts weird again, then you know that is the problematic program.

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RELEVANCY SCORE 40.4

Hello!
I'm using my laptop in a desktop mode. but some days when i start up the computer the mouse is on (Sees the red optical light.)
But the cursor dont move when i move the mouse. when i drag the cable out and in again the ligh wont turn on. i change usb port and it works. 1-3 days later the same thing happends and i change to the previous one.

And if i put anything else in the port that stops working it wont recognize. its like it temporarely dies.
Is this becouse of the ports is 3.0 and the mouse is 2.0?
Have 3 usb ports, 1: Keyboard 2-3, Mouse.
Mouse: Logitech Gaming mouse g400.

A:My mouse Usb port stops working. but starts working again after a day.

I sort of have nearly them same problem only on my work pc. It seems to me if you leave it in for about 5 minutes it starts to work again See if leaving it in works.

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RELEVANCY SCORE 39.6

Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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RELEVANCY SCORE 39.6

i have a problem with my mouse cursor.... when it is performing something it become busy... right.. and sometimes the mouse cursor will rotate... or the working in background.... it doesnt rotate anymore.. i mean the windows aero scheme.. i am using a windows 7 os... i dnt know what is the problem,.. i alreay have the tuneup utilities 2010.. still no progree.. plls help me resolve my problem

A:Mouse cursor working in background not working

Go to Control Panel>Mouse>Pointers and confirm everything is as you want it.

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RELEVANCY SCORE 39.6

Hey folks,

This is very frustrating and I am at my wits end. I have tried 5 different wireless mice and two wireless keyboards with nearly no success.

Hardware tried:

HP Wireless mouse. Returned to store.
Logitech mk320 mouse/keyboard combo
Logitech m325 (two different ones)
iHome Mouse (works best actually)
Logitech v220 wireless mouse (very old)
Microsoft wireless mouse and keyboard 1000

With all of the mice I experience issues where the pointer disappears or seems stuck on elements on the screen, for example, the pointer seems to get stuck on the edges of windows. Pointer motion is erratic at best. With the mk320 and m325 mice the pointer does not stay in one place long enough along with the windows scroll up or down a line or two which leaves me with the pointing device version of "whack-a-mole" attempting to click on something. The v220 is a very old mouse and while it works is resolution is fairly low.

With the microsoft mouse it sometimes stops working and needs to be reset. The keyboard does the same and needs batteries removed and replaced. Sometimes that doesnt work and I need to reboot.

With the keyboard on the mk320 combo some keys don't work consistently and sometimes no keys work. Cycling power fixes the no keys issues, moving the keyboard away from the computer fixes the keys that don't work consistently otherwise.

This issue has persisted with windows 8.0 and 8.1 with two different motherboards. At no point has the wireless transceiver a... Read more

A:mouse/keybd stops working. mouse sometimes "sticky"

Hi jenny4, welcome ...

You obviously sound like you're no newbie to computers so forgive me for asking this but have you checked for Malware lately?

Needless to say, the fact that some mice work better than others is strange.

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RELEVANCY SCORE 38.4

I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
 

A:USB Mouse is not working, yet keyboard is working

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RELEVANCY SCORE 37.6

I?ve got a Vista computer running service pack 2
Intel(R) Core(TM)2 Quad CPU [email protected]
RAM 4.00 GB
32 bit operating system

Quite often the mouse stops working. It?s not the mouse itself that it is the problem as the same mouse works on other computers okay. It also makes no difference if it?s a wireless mouse, a USB mouse or a serial mouse.
Restarting the computer doesn?t fix the mouse problem. However if I turn off the computer unplug all connections, (mouse, monitor, speakers etc) reconnect them all again, turn back on the computer the mouse will work for another day or two.
What I?ve done is take it to a computer repair place who replaced the power supply; I?ve since taken it back to the same computer repair shop when the replacing of the power supply hasn?t worked. However they seem incapable of fixing this problem, because of course once they connect a mouse, monitor etc the mouse starts to work again.
Additional Information:
If I look on "Human Interface Devices" on that computer it only shows one device. It says that a Microsoft USB wheel mouse is working correctly, but the mouse in question on that computer is actually a serial mouse. None of the USB ports etc are showing up (?)


Anyone have any suggestions? (My computer knowledge is complete beginner) Maybe this is a hardware problem and perhaps I shouldn't be here...if so please forgive me and be kind

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RELEVANCY SCORE 37.6

i just did a fresh install of windows 7 in my hp laptop,i had windows 8 but i dont like it,and i have no mouse pad or external mouse weorking so im not sure how to fix this.but the mouse pad works in safe mode.

A:No mouse or mouse pad working

Hi What is the exact Model Number of your Laptop ?..

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RELEVANCY SCORE 36.8

Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

A:Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.

Gary

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RELEVANCY SCORE 36.4

Hello everyone, i have an problem with my PS/2 mouse. Its not working. Restarted and stuff, loaded default BIOS settings. Still no luck. Any help please?

A:PS/2 Mouse is not working

Try unplugging it, plugging back in then booting the machine. I know it sounds silly but I've had similar issues with PS/2 mice & keyboards


OS

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RELEVANCY SCORE 36.4

[deleted Post]
 

A:Mouse not working

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RELEVANCY SCORE 36.4

I have a hp slimeline 5600 3ghz amd 3gb ram 500+gb hd with windows 7 x64 and cannot get any usb mouse to operate and i have tried 3 different ones and they work on other machines. the usb keyboard works fine so i have to navigate with the keyboard. i checked in device manager and the mouse is listed with an exclamation point and when i look at the description there it says something like "error code 19 the informatiion in the registry keys is missing or corrupted". i tried to do a restore but that didnot work. i am under the immpression usb is not included in system restore backups. please help, almost sounds like a reinstall issue. thanks in advance. also the mouse works in repair mode and when i out in any kind of live cd/dvd (did not make any changes with live cd/dvd)

A:usb mouse not working - tried three different ones

Are the other machines where the mouse works running 32 bit Windows?

Have you tried a different USB port?

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RELEVANCY SCORE 36.4

Hi, really could use your help. On startup mouse will not work. It's a PS2 generic mouse with wheel that has been working in the past. I tried a different mouse and it still doesn't work. Rebooting does not help. Did a system restore and mouse worked for 10 or 15 minutes then stopped, frozen. Using tab and other keys I managed to get into driver screen. There was no mouse driver shown, empty. Trouble shooting said no driver present. Later some how it started to work long enough to down load a mouse drive with wheel from MS. It again worked for 10-15 minutes and stopped. It starts to fail by first having jerky motion, freezes, un freezes and the stops completly. Again, got into drive screen and mouse driver was gone...empty. Ran a disc clean-up, defrag, spyware and antivirus with no help. I'm a novice at this so any help would be appriecated. This is a used computer someone gave me 2years ago and I don't have XP CD's. Also, SP2 is installed. Please, when responding, don't use any abbreviations or mid-high level terms. I'm a novice, keep it simple. Thanks in advance.

A:Mouse Not Working

Welcome! Somebody correct me, but I think PS2 mouses are old, old and require an adapter to plug into the right place. I remember having to toss a perfectly good mouse when I upgraded my machine (hard and software); The new ones don't have a ball, they use laser light and are sooo nice; and they have a wheel so you can scroll down a page without having to click and hold. I got a Logitech from BigLots for $8 when they are $28 everywhere else.

I think I read somewhere a condition when a mouse won't work in Safe Mode. Also, was it plugged in when you did your system restore? It should have been, but it sounds like you have given it every opportunity to get a driver; cannot imagine why it does not work, except its not plugged into the same place it was before you did the restore? Or you didn't put the adapter in and plugged it somewhere else? Or there's a short in the cord?

Mouses with a ball do get dirty, and you can sort of clean it, maybe use the vacuum? Why don't you do a search on PS2 mouse and see what you can learn about them. Also, if you go to start - my computer - control panel - system - device manager - hardware you can copy and paste your machine description into Notepad and then fill in some of the blanks describing your machine on your intro sheet.

I hope you don't think I'm asking dumb questions; I started a topic "No sound after system restore" that's getting full of boo-boo stories about plugs and swit... Read more

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RELEVANCY SCORE 36.4

I have a HP ProBook 4710s.
The touchpad doesn't work properly, it can work a few minutes but then it just goes crazy and when I try to touch it the pointer goes everywhere and opens loads of programs or folders that I didn't even try to open. And it goes in random directions that I didn't even try to point it to.
So that's why I needed to use an USB mouse, but they can't work either.

I have a wireless USB mouse and one that is connected by wire but neither of them work.
They both used to and now they don't. I tried them at other computers but they work - the mouses aren't the problem.
It used to say "device not recognized " when I plug the one with a wire..But now it doesn't say anything and it doesn't work.

I reinstalled Windows but the problem is still here.

I tried deinstalling all the ports through device manager but the problem remains.

I can plug in any other USB thingy..like a flash drive or my camera or something and it all works.

What could be the problem and how to solve it?
 

A:Mouse not working

Hi,

Try resetting BIOS.
 

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RELEVANCY SCORE 36.4

hi, i just installed win7, and everything went allright, except my mouse doesnt work, it didnt work at any point of the installation neither now in my Win7 desktop.

Looking in Hardware Administrator, i see theres a problem with it, i check it it says error Code 10. and something like the hardware cant start. (in spanish thats why my lame traduction)

i already updated my win7, i tried to update mouse driver(directly from the hardware administrator) saying there was no avaliable update. i unistalled the driver, pluged back in my mouse and still doesnt work.

the mouse does have power cuz the light (its optical) its on. i have Windows Xp working on a diferent partition and my mouse works like a charm.

whats going on?

by the way:
AMD ATHLON X2 6000 64BITS
MSI K9A2VM
2 GM RAM 800mhz Corsair
Nvidia Gforce 7300 GT
Mouse: Genius P/S 2 Optical

A:Mouse P/S 2 not working

Did you try the drivers for XP in windows 7 or the windows 7 drivers?

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RELEVANCY SCORE 36.4

I have windows 8, and the mouse pointer doesnt move after the windows boots up.. But it works after i disconnect it and replug it.. Pls help.. It so annoying

A:PS/2 Mouse not working

Did you try uninstalling it's driver in Device manager and restarting with mouse plugged in ?

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RELEVANCY SCORE 36.4

I just installed windows xp on my HP pavillion. i wanted to clean out the computer because i'm selling it. i could not find the backup of windows 98, however (the version it was running), so i used the disk of XP that came with my new computer.

Everything seemed to go ok, but now my mouse won't work (it is one of those plugs that's NOT a USB plug). i tried shutting down, unplugging the mouse and plugging it back in, and then restarting. but still nothing.

any ideas? please instruct clearly; i am not familiar with a lot of computer terms.

thank you! i'm trying to solve this problem because the person buying it is supposed to come over and pick it up!

A:Mouse not working

Well, a little bad news first - you can't sell it with XP installed, as it is a pirated license/already installed on another pc.

I suggest you first try a USB mouse. If it works, then wipe the drive, sell it without an operating system, and let the buyer know that you had a problem with the ps/2 mouse, but a USB mouse works fine.

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RELEVANCY SCORE 36.4

Please MY HP ENVY 17 Leap Motion 17-j150la  the mouse pad is not working and i dont know how to set it on

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RELEVANCY SCORE 36.4

Hey, IM KimCaii cant do anything without my Mouse. ive 3 USB PORTS On my Laptop ( 2 on left & 1 on right)my Mouse tottaly not working on Left & Right Port. what the hell.. with this Lenovo..Thres Picture of My mouse driver.--------------------------------------------------------------------I've Tried to uninstall Mouse Driver , Enter SAfe Mode, Plug on diffrent port. with result of no luck--------------------------------------------------------------------i try on another laptop, that my mouse still working without problem. ive no idea with this thing, Hope your Help . Thanks

























Mouse.png ?68 KB

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RELEVANCY SCORE 36.4

Hi,

Everytime I turn on my computer a window pops up saying:

Windows did not detect a mouse attached your computer. You can safely attach a serial mouse to your computer now. To attach a mouse to a PS/2 mouse port, youmust first turn the computer off.

And then it says OKAY. This never used to happen before. This mouse is a new mouse so nothing could be wrong with it. I tried unplugging and plugging but still nothing happened. Please help me as soon as possible.

Thank You
 

A:Mouse not working

Have you tried a different mouse? Any new electronic equipment can fail shortly after you buy it. I had a new scanner fail on the 4th scan.
 

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RELEVANCY SCORE 36.4

Can anyone help. My mouse has stopped working all of a sudden. I clicked on mouse, device settings and the synaptics touch pad setting is missing.
 

A:Mouse is not working

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RELEVANCY SCORE 36.4

- Neither my USB mouse (G5 gaming laser mouse) or my PS/2 mouse (old 'TINY' mouse) works.
- I have checked every USB port but the USB mouse won't work (no power is getting to it either - no lights), other peripherals (my joystick for example) still works and so does my printer.
- The PS/2 mouse is not being picked up either.
- The cursor is on the screen.
- Neither of the mice are on device manager when plugged in.
- Keyboard works fine.
- PS/2 port is on in BIOS
- No recent harware or software aditions
- Maybe one cause: computer was accidently turned off at the plug whilst in use

Any help?

Ty,
ComputerFail

Currently running Kaspersky scan
 

A:No mouse is working

It could be corrupted hard drive files from the accidental power off, a bad power supply or a bad/damaged bios in the motherboard
 

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RELEVANCY SCORE 36.4

I have a USB mouse that is strangly not working in my system, I tried booting into linux and windows PE and it works in both of those, it also works in any other computer I plug it into. The mouse shows up in devmgmt as HID-compliant mouse. Also something strange happens every minute or so after the mouse is plugged in the device disconnected sound plays.

Any suggestions.

View attachment JORDAN-PC.txt
 

A:USB Mouse Not Working

Have you tried it in different USB ports on the system? The problem is more likely the system (somewhere) as the mouse works fine in other machines.
 

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RELEVANCY SCORE 36.4

Hi. I have a Acer Aspire E17 with a precision touchpad. The touchpad works, but I prefer the mouse. Sometimes when I am using the mouse I hear a strange sound then it stops working. It only lasts for about 10 seconds then the sound returns and the mouse works again. Can anyone pinpoint what the issue is. should I contact Acer? Any assistance will be helpful. Thank you. deanie44

A:mouse is not working right

how is the mouse connected, USB, bluetooth, wireless receiver? if it's USB, try a different port,

what is the sound? is it the windows chime when it recognizes a new device is plugged in?

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RELEVANCY SCORE 36.4

 My mouse pad is not functioning properly. I can move the cursor around but when I tap the mouse pad it doesn't click, I have to click the button on the bottom and I also cannot scroll with the pad anymore. It was working this morning and then all of a sudden I could no longer click or scroll by the mouse pad. I already went to the setting and looked and it says that it's enabled and I even restored to the default setting because that helped last time but it didn't help this time.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.  Model number obtained from prior forum posting.
 

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RELEVANCY SCORE 36.4

Dear support I have a Probook 430 G3 from spring 2016 with Windows 10 installed. After login in the mouse-pad  stops working and I cannot enter the apps or use them. I wonder if I have pressed something wrong at a certain time - re-starting does not help. kind regards, Henrik 

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RELEVANCY SCORE 36.4

I have a Home made desktop and everything was perfect. I need to install a "PCI Video card with HDMI" and my mouse stop working after installation. 
I have to do this because the HDMI of the Motherboard " Gigabyte" stop working.

A:Mouse not working

I would remove the card, re-enable onboard video in the BIOS (if previously disabled).  Restart the system...do you still have mouse problems?
 
Louis

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RELEVANCY SCORE 36.4

 My mouse pad is not functioning properly. I can move the cursor around but when I tap the mouse pad it doesn't click, I have to click the button on the bottom and I also cannot scroll with the pad anymore. It was working this morning and then all of a sudden I could no longer click or scroll by the mouse pad. I already went to the setting and looked and it says that it's enabled and I even restored to the default setting because that helped last time but it didn't help this time.

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RELEVANCY SCORE 36.4

When I use the right mouse all that happens is a circle going around and around. It take a long time before the right mouse works. Sometimes it never works. What can I so?
 

A:Right mouse not working

Try booting into safemode and check if right click works
 

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RELEVANCY SCORE 36.4

Right,

my friend has got the files for his mouse deleted

when you go to start, control panel, printers and other hardware, mouse, hardware there is no mouse harware installed.. he has tryed alot of harware that he downloaded but as yet nothing is working..

the usb that the mouse is connected to is working ok as he has tested them with his keyboard, but the mouse wont work in any of the other usb slots, also he has tryed another mouse but its not working either

does anyone know how to fix this???

A:Mouse Not Working

Go to the device manager and delete the mouse, then reboot and Windows should find and install it.

If the mouse is using a USB adapter and has a PS2 plug under it (or vice versa), try powering off the computer, removing the USB adapter, plugging it into a PS2 port and booting the computer.

If the mouse is wireless try changing the batteries (in the mouse and the receiver)

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RELEVANCY SCORE 36.4

My mousepad does not have the orange light on and it doesnt work at all. A wirless and wired mouse works however the pad does not work with or without them connected. Could it be shut off somewhere that I'm not seeing? Any help is appreciated thanks!

A:Mouse Pad Not Working

Hello,  please ensure you create a system restore point on the notebook and backup complete data.http://support.hp.com/us-en/document/c03327545 please set bios to defaults on notebook  keep tapping ESC as you switch on the notebook once you get startup menu press f10 - do not save and exit - NO  then press F9 - set bios defaults - yes- f10 - save and exit  IF doenst work please update touchpad and bios from HP website   http://support.hp.com/us-en




I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer ?Accept as Solution? if it solves your problem.Regards,Vijay

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RELEVANCY SCORE 36.4

Hello everybody,

Ive a little problem with my home desktop computer. There is my problem :
I have 3 usb mouses ( all are tested and working good ). Any of this mouses does not work on my desktop PC. When I join usb mouse, it works for 3 seconds until it writes : drivers sucessfully installed. Then it stops working. I tried to uninstall USB drivers and plug it again, tried all 4 usb ports, turned off save power on usb ports, also I tried USB -> PS2 reduction - do not work with this. Only PS2 mouse is working. I have also usb keyboard and there is not problem, only with mouses ( 2 genius mouses , 1 lenovo )
Windows XP professional sp3.

Can someone help me where can be problem ?
Thank you very much.
 

A:USB mouse is not working

Hello
On 19 Sept you started this topic
http://forums.techguy.org/networking/1069504-computer-can-not-obtain-ip.html

Advice was offered the same day.
However you never responded

I fully appreciate there are many reasons why you may not have had chance to respond, but I hope you do not mind me raising the matter with you before I spend time helping on the mouse issue.
 

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RELEVANCY SCORE 36.4

I just got a new laptop and unable to activate the mouosepad. I have tried double tapping in the left corner of the mouse pad and the light does not come on or anything. I have gone onto the settings and it says everything is working properly. I have also shut down the laptop and the same thing...no working mouse pad. I am using a wireless mouse at the moment but I need this mousepad to work like ASAP. Any suggestions or help would be greatly appreciated. thank you.

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RELEVANCY SCORE 36.4

There is a bit to this but basically any mouse I buy does not work with my computer. What happened was I moved my computer from one wall to another, but am using the same socket. The mouse I was using started randomly disconnecting from from the computer but then immediately reconnecting. So I decided to see if it was the usb port and tried it in all my other ones, and it had the same problem. So I figure its a problem with the mouse and I use a temporary mouse that the scroll wheel doesn't work. This mouse has no problems working in any of the usb slots. So then I buy a new wired mouse. This one won't work at all. Figure it might be defective, bring it back and buy a logitech M510 wireless mouse. This one will not work also. It works on all the other computers in my house except for mine. I've tried it in every usb slot. I have tons of other stuff plugged into the USB slots that work no problem. No idea what is wrong, anyone have any ideas?
 

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RELEVANCY SCORE 36.4

There is a bit to this but basically any mouse I buy does not work with my computer. What happened was I moved my computer from one wall to another, but am using the same socket. The mouse I was using started randomly disconnecting from from the computer but then immediately reconnecting. So I decided to see if it was the usb port and tried it in all my other ones, and it had the same problem. So I figure its a problem with the mouse and I use a temporary mouse that the scroll wheel doesn't work. This mouse has no problems working in any of the usb slots. So then I buy a new wired mouse. This one won't work at all. Figure it might be defective, bring it back and buy a logitech M510 wireless mouse. This one will not work also. It works on all the other computers in my house except for mine. I've tried it in every usb slot. I have tons of other stuff plugged into the USB slots that work no problem. No idea what is wrong, anyone have any ideas?
 

A:Mouse Not Working

did you remove the plugs from the back of the box before moving it

check all plugs and cards are secure inside and out

uninstall the mouse from the device manager and reboot

see if it works ok with windows generic support

if it does install the drivers and software for the mouse and see if it continues to be ok

check the bios to see if the wired port is enabled
 

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RELEVANCY SCORE 36.4

I recently performed a repair of windows xp on my desktop pc, i cannot now get my usb plug and play mouse to work, the usb ports are working fine, when i plug the mouse in it gives a noise so that it is reconizing it.
The mouse also works fine when i plug it into my laptop, i would appreciate any help

A:HID Mouse not working

Boot into Setup (Bios) go to Peripherals or some such. Look for Legacy USB or USB Mouse or some such and if it is disabled, Enable it. Save and Exit.
Go to Start/Run (Windows key + R) and type devmgmt.msc and press enter. In the Device Manager any devices with yellow flags need to have drivers installed.
What is the Make and Model# of your computer? On an internet computer, Go to the manufacturers support/download drivers and type in your make and model# or your service tag # and download the Chipset driver (USB Support) and any other drivers you need in the Device Manager. If not this computer, save them to a USB Flash Drive and transfer them over to the troubled computer.
You can also go to the mouse manufacturers support/download drivers site and download any drivers for you mouse.

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RELEVANCY SCORE 36.4

First time poster -- I've gotten my share of problems resolved by reading what others have posted, so I thought I would give it a shot.

I'm trying to get an old Dell up and running for my 4 year old niece to use for her games. It boots up fine, but neither the mouse nor the keyboard will work. I have tried multiple mice/keyboards that I have here, but none of them will work. I have read some suggestions to go here or go there, but with my not being able to select a User Account I can't get to Start or anywhere else. Any suggestions??

Thanks for your help.

A:Mouse Not Working

Hi and welcome to BC.

Is this a Laptop or desktop?? If it's a laptop you can always use the touhpad. According on how you described the situation, it seems that you are using a desktop that has no touchpad. Can you tell me what kind of mouse and keyboard you are using?

regards,
Extremeboy

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