Over 1 million tech questions and answers.

Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Q: Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

RELEVANCY SCORE 200
Preferred Solution: Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.

Gary

Read other 5 answers
RELEVANCY SCORE 127.2

hi,i had my laptop repaired for overheating and cooling fan issues from a hp service center. since the repair my laptop's touchpad isn't working. after that i formatted the c-drive and installed fresh windows 7 home basic on my 64 bit laptop. i installed synaptics touchpad driver but touchpad isn't showing in device manager. i then connected a usb optical mouse which works fine and then mice & pointing devices is visible in device manager. when i disconnect the mouse, mice & pointing devices disappears from device manager. also in mouse settings there is no tab for touchpad. i also uninstalled the mouse driver and reinstalled synaptics touchpad driver but no use. is it due to hardware problem caused during repair? or is it a driver issue? the touchpad worked fine before repair and i used synaptics touchpad driver earlier. how can i solve this issue?

Read other answers
RELEVANCY SCORE 110.8

Hi guys,

New here, so I hope I'm not out of line asking for help, and that I'm asking correctly. I've exhausted my own ideas on this but the problem is driving me IN.SANE.

THE ISSUE:
When using an external (USB) mouse with my ASUS Win7 laptop, the mouse randomly lifts up and re-clicks while clicking or while dragging (despite the button remaining consistently depressed), resulting in selection of the wrong objects, inadvertent double-clicks, and incorrect dragging. From what I can tell, this affects only the left click and not the right.

WHAT I'VE TRIED:
Laptop touchpad - no problem. Everything works fine with the built-in touchpad.
Another mouse - same problem. These are wired mice, so it's not a battery or connection issue.
Another USB port - same problem in all four. There's no visible issue with the motion of the mouse/cursor, so it seems to be communicating OK via USB.
Safe Mode - no problem, from what I can tell. The wired USB mouse seems to click and drag as normal in Safe Mode.
Mouse Settings - no effect. Adjusting the click/double-click/drag settings doesn't seem to change anything.
System Resources - no effect. Clicking/dragging seems to show the same results in the RAM/CPU monitors whether I'm having the problem (with the mouse) or performing the same actions without the problem (with the trackpad).

WHAT I CANNOT FIGURE OUT:
What haven't I ruled out? What else could be causing the issue?

The problem came on suddenly after about a year, but I... Read more

A:Mouse problem: Any external mouse. Touchpad OK. Mouse OK in Safe Mode.

Hey mate, and welcome,

Possible problem:
1. Mouse itself is bad. Either the button itself or internally
2. Driver is not at its best

Try:
Going to the mouse manufacture website to download the most recent driver for your Windows 7, either 32 or 64 bit. If it doesn't work, try without any driver (so that windows driver takes over).

Read other 2 answers
RELEVANCY SCORE 110.4

I am very inexperienced with a computer.  I use mine for social websites and news.  
 
I updated to Win 10 last week and had a lot of problems.  First the keyboard wouldn't work so I had to use my phone to go on forums to find out how people were fixing the issue.  I ended up uninstalling whatever keyboard was listed as ELAN under the hardware tab.  That fixed the issue.  Then my mouse was frozen so I followed similar steps on my own, assuming I knew what I was doing. I managed to get the mouse working with the same concept but the touchpad worked in reverse.  Two finger scroll down made the page go up and vice versa.  After a Windows update the issue remained so I decided to take matters into my own hands again.  I used additional mouse options (as I previously had) > properties > driver > it gave me 3 options, one of which was the mouse, one was the touchpad, and I cannot remember the third, I selected touchpad and clicked uninstall.  I figured since that's what I had done with the other issues it would work after the restart.  Well, it doesn't.
 
I've tried repeating my steps and have clicked all the tabs available under the additional mouse options.  I've scoured many forums for this issue to no avail.  I just want Smart Gestures back.
 
I have an Asus U57A and as mentioned I am using Windows 10 64-bit.

Read other answers
RELEVANCY SCORE 106.8

I have an HP Elitebook that connects to a logitech usb mouse when attached to docking station. The touchpad on the keyboard moves the pointer, but the left and right mouse buttons do not work. There are two sets, one below touchpad and one above at the keys and neither work. The stylus buttons work and the usb mouse works, however without touchpad it is difficult to use when not docked. Could usb mouse install interfere with touchpad? Thank you for any help.
 

A:touchpad mouse not working

You should have softwarte to configure the touchpad, make sure everything is enabled.

Also check device manager and make sure the drivers appear to functioning normal. If everything looks OK try to find a newer version of the drivers for the tocuhpad and update those.
 

Read other 1 answers
RELEVANCY SCORE 106.8

I'm running Win 10. My laptop is a Asus Zenbook UX501VW. I have tried reinstalling multiple drivers, multiple times, to no avail. Oddly, the touch screen still works perfectly fine, and for a while I was able to get gestures working on the touchpad (pretty much just scrolling), but now those don't work again. I have also tried three different mice, none of which worked (Microsoft WirelessMobile Mouse 3500, Kinzu V2, unsure of the model of the third).

This started suddenly about three weeks ago and I've been trying to fix it ever since. Like I said before I've tried reinstalling a bunch of drivers, including the ATK pack and Asus SmartGesture drivers, as well as the Microsoft Wireless drivers, yet nothing seems to work. If anyone has some insight on this issue it would be greatly appreciated, I work with adobe editing programs and the touch screen has been more than frustrating to use on these programs.

Read other answers
RELEVANCY SCORE 106.8

Have a Dell e6420, running Windows 7 pro.
Problem:
Mouse in Devices only has PS/2 Compatible mouse, installed automatically.
Touchpad is working, although there are no settings for it in the Mouse options. Impossible to increase sensitivity, and it's really slow. Attempted to download drivers from Dell website, tried touchpad drivers version 6, 7, and 11, none worked.
New mouse was installed, driver installed, Steelseries rival gaming mouse was recognized on the Steelseries application, but no response on screen, and error in the device manager. Indicates missing driver for Rival Gaming mouse. Auto-update doesn't produce anything but continues running, requiring shutdown through task manager.
I'm not sure where to look anymore, any advice would be appreciated.

Read other answers
RELEVANCY SCORE 106.8

I recently had the top cover replaced because of damage done to it during a tuneup and cleaning. Now my right mouse key, on the touchpad does not respond. Using a wired mouse everything is normal. Is there a setting in Windows to correct this, or is it a ribbon not properly connected or similar problem? Thanks for any and all help. Glen

HP DV7 3173nr Win7 Ultimate 64bit

A:Touchpad right mouse key not working

If it just happened after somebody messed with it physically, then it's almost absolutely something they did to cause it. Take it back to the person/company and have them correct their error. Or somebody else who won't neglect to refasten everything properly.

Read other 1 answers
RELEVANCY SCORE 105.6

Hello guys,I am using g50-30 ,recently I have upgraded to windows 10 creators update from my windows 8.1. After I updraged mine touchpad stopped working, it went uncontrollable, when I tried with mouse too it isn't working. I installed latest updates of Lenovo touchald drivers and mouse too. I unistalled and tried installing the latest update but still it doesn't work. Still the problem continued the click on desktop or any applications open the cursor moves downward and never allows to scroll up. Please help me I am helpless because of these all I lost mine windows 8.1 back up file. Before I lost I had went back to windows 8.1 the problem existed there too.  Now I have only windows 10. Please help me!!. I have tried all the procedures from different sites. Nothing worked so I came here to ask.  Please help Thanks 

Read other answers
RELEVANCY SCORE 105.6

Hi, I have a dell laptop dell latitude e6410 running on Windows 7 32bit and mouse touchpad is irattic and not working properly, can anyone give me the right driver for that?
Thanks

A:Mouse touchpad not working properly

www.dell.com/.../driversdetails

Read other 2 answers
RELEVANCY SCORE 105.6

Hi, I updated to Windows 10 yesterday. I thought my laptop was working OK after the update, but I've noticed that my mouse touchpad doesn't work at all after the update. I hit the F6 button to turn the touchpad off and on, and it still isn't working. Can you help? Thank you!

A:My Lenovo G50 Mouse Touchpad isn't working

Is someone going to get back to us with a fix for this problem?

Read other 8 answers
RELEVANCY SCORE 105.6

I recently gave vista the boot installed windows 7 on my Toshiba satellite A200-FT3 laptop. Everything went great however the touchpad doesn't seem to be functioning.

I've already installed the latest synaptic driver. The device manager even says that the device is 'working properly' however i can't get the pointer to move using the touchpad.

The 'Fn' functions work:
Fn+F7 to brighten
Fn+F6 to darken.

EXCEPT the touchpad: Fn+F9.

Does anybody have any ideas? =[

A:Touchpad Mouse driver not working

That is honestly something I have not experienced.
Did it work before you up installed the touch pad driver?
Have you checked all the setting making sure something funky didn't get clicked, by the ghost of vistas past?

Have you ran windows updates, after installing the drivers?
Have you tried uninstalling the driver then running win updates?

Are you getting tired of my questions?
If yes, Im done
If no, I can make some more up for you :P

Read other 2 answers
RELEVANCY SCORE 105.6

Hello, fellow HP-ers! Hoping someone's expertise can assist me. I decided to clean out my fan by opening up my laptop keyboard. Unfortunately, I must've snagged a power strip or something because suddenly, the mouse stopped working. Does anyone know which power strip is for the mouse? Or if there's something to resecure in there? I've provided a photo for reference. Thanks in advance for the help!  - Mr. Horrible DIY-er

Read other answers
RELEVANCY SCORE 105.6

I left my laptop on while I went to watch the rest of the football on tv. After I came back, I couldn't move my cursor on the screen using my touch pad. I restarted it and it still didn't work. Then I shut it down properly, turned it on again, and it still didn't work.

I'm had to do everything using the keyboard and it's really time consuming. I can't work like this!

Why on earth has my touch pad suddenly stopped working and how do I fix it? Please help as I need this fixed urgently.

Thank you.
 

A:Mouse Touchpad not working!! Urgent!!

Most laptops have a way to enable/disable the touchpad using the Fn key. Try hitting Fn + some of your F keys, on Acer laptops it's F7.
 

Read other 3 answers
RELEVANCY SCORE 105.6

After having to re-install Windows 7 on my laptop I've found that the trackpad and associated mouse buttons are no longer working. The keyboard works fine.The touch screen works fine.When I inserted an external mouse, it automatically installed the driver and worked without issue.I installed the Synaptics TouchPad Driverbut that didn't make any difference. I also tried removing the battery, holding the power button for 30 seconds, re-instering the power cable (but not the battery) and booting up the latop.  It was working fine before the re-install so I can ssume i's not a hardware fault and if the keyboard works the interface cable is also working... Just wondering if anyone has had the same issue and can suggest anything?  

Read other answers
RELEVANCY SCORE 105.6

hello ,the touchpad ,mouse of my laptop is not working from 2 weeks , i use linux(ubuntu 16.04) as operating sysytem .i use external wireless mouse for work .please help.

Read other answers
RELEVANCY SCORE 105.6

hi
just got my advent 5611 laptop back from a so called IT guy now my built in mouse/ touchpad is not working. Using a usb mouse i can get into control panel but it only shows the usb mouse any suggestions please ?x
 

A:built in mouse/ touchpad not working

Read other 6 answers
RELEVANCY SCORE 105.6

Hello, I've not long since upgraded to Windows 10 and everything was working fine at first.Now the touchpad doesn't work at all and the laptop isn't recognising my mouse when I plug it in. I also can't even see the location of the cursor on the screen. Any suggestions on how I can fix this without using a cursor? Cheers.

Read other answers
RELEVANCY SCORE 105.6

Hello guys,
I am using g50-30 ,recently I have upgraded to windows 10 creators update from my windows 8.1. After I updraged mine touchpad stopped working, it went uncontrollable, when I tried with mouse too it isn't working. I installed latest updates of Lenovo touchald drivers and mouse too. I unistalled and tried installing the latest update but still it doesn't work. Still the problem continued the click on desktop or any applications open the cursor moves downward and never allows to scroll up. 
Please help me I am helpless because of these all I lost mine windows 8.1 back up file. Before I lost I had went back to windows 8.1 the problem existed there too.  Now I have only windows 10. 
Please help me!!. I have tried all the procedures from different sites. Nothing worked so I came here to ask.  
Please help 
Thanks 
 
 
Moderator comment: Model added to subject for clarity.

Read other answers
RELEVANCY SCORE 104.4

These do not work anymore and I get the error message: Windows cannot initialize the device driver for this hardware. (Code 37). I've looked it up and it appears I have to change my registry manually. I'll post the hijack this log and if anyone could help that would be wonderful. Thanks in advanceLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:53, on 2009-03-09Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\Launch Manager\LManager.exeC:\Acer\Empowering Technology\eDataSecurity\eDSloader.exeC:\Windows\WindowsMobile\wmdSync.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Alwil Software\Avast4\ashDisp.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Skype\Phone\Skype.exeC:\Program Files\Yahoo!\Messenger\YahooMessenger.exeC:\Program Files\AIM6\aim6.exeC:\Users\Josh\Program Files\DNA\btdna.exeC:\Windows\System32\rundll32.exeC:\Acer\Empowering Technology&... Read more

A:Touchpad mouse, sound, and several other devices not working

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

Read other 2 answers
RELEVANCY SCORE 104.4

Yesterday, when i installed the Kaspersky on my Compaq CQ40-619TU. It wasn't success, and then i don't know what happened my notebook restarted and the touchpad and usb mouse also just simply stop working.

When i check on the driver, it's still saying "This device is working properly".

PLS help me solve this problem.

A:touchpad and mouse stop working on my win7

Welcome!

Rest assured, if anyone posts in this thread, it will be to help you.

I suggest a system restore to get to a point before the troubles.

Then try installing Kaspersky again. If the problem happens again, do another system restore, and install Microsoft Security Essentials instead.

Read other 5 answers
RELEVANCY SCORE 104.4

I just reformatted the HDD on my girlfriends laptop and now the touchpad mouse is not working properly. The scroll wheel doesn't work and when scrolling down on a web page with the keyboard it goes step by step. Are their any settings that I need tochange to make it work right?
 

A:Laptop touchpad mouse is not working properly

Some touchpads require specific drivers installed. Did you install these from the manufacturer? This is the integrated one on the laptop not add-in devices?
 

Read other 3 answers
RELEVANCY SCORE 104.4

My touchpad stopped working after I had installed a usb mouse (and an IR remote).

I searched numerous forums and tried everything out there with no success, including the following:
tried the function key to turn touchpad on/off (the most obvious source of the problem)
tried reinstalling driver for touchpad from the manufacturer web site
removed the usb mouse and rebooted
went to Control Panel/Hardware and Sound/Mouse to enable touchpad - touchpad was no longer even listed
There were no problems showing up in the Device Manager

This all became a bit frustrating because I would have to reconnect the usb mouse to do any maneuvering around the system (since the touchpad was not working) to try something else.

I then tried the following: removed the usb mouse, turned off computer (used ctrl/alt/del, then tabbed to the shut down button), turned computer back on. The touchpad still did not work. Without doing anything else, and with the usb mouse still not connected, I then turned the computer back off, then on a second time - and the touchpad became functional. I plugged the usb mouse back in and both worked again at the same time. In the Control Panel/Hardware and Sound/Mouse - both the touchpad and mouse were now recognized.

Hope this helps out others with the same problem (this seems to be a fairly common problem based on the number of postings around the web)

A:Touchpad not working after installing a usb mouse - one solution

With MSI, try turning it on with Fn + F3

Read other 3 answers
RELEVANCY SCORE 104.4

I have a just over one year old (~14 months) Dell Inspiron 17 laptop with Win 8.1 (no touch) and of course it's out of warranty. The mouse simply stopped working, no cursor. I was able to use the touchpad but then that quit too in quick order.
I spent hours searching here and the interweb looking for possible fixes, so far no luck.
The worst of the issue is now I can't get past the splash screen to the login screen to access the repair/restore functions in Windows.
How do I access these when I can't even login to the computer?

A:Mouse stopped working, then touchpad, then keyboard

I called Dell and they want almost $300 to send it back so they can 'look at it'!
Any thoughts or suggestions to solve this issue?

Read other 6 answers
RELEVANCY SCORE 104.4

My Pavilion 11n021 x 360 touchpad is not working. Is not even at device manager. Should be under or as mouse. But after it stopped working, there's no mouse anymore on my device manager.looks like is dead.I already uninstall and install device driver several times, from hp recovery manager and from hp site file both.Looks like is dead or turned off. Is there any hidden switch to turn it on, or any way to enable it?

Read other answers
RELEVANCY SCORE 104.4

Hi, I have a strange problem with my inspiron Inspiron 15 (N5050). When I plugged in the AC charger, the touchpad / mouse does not work properly. Sometimes it moves and sometimes not eventhough I have moved and touched the touchpad. When I disconnect the AC charger, the touchpad works perfectly fine. Can anyone give me advise on this? thanks in advance

A:My mouse/touchpad is not working properly while charging

Hi suneel_zee.
Welcome to the Community,
Have you tried different power outlets? Does this happen in different locations(even outside you house/work)?
I would suggest you to release flea power.To release flea power disconnect AC adapter,remove battery,disconnect all external peripherals(USB devices),press and hold power button for 30 seconds.
Reconnect the battery and AC adapter.Check how touchpad responds with AC Adapter connected.
If the issue persists try a different AC adapter(may be borrow from some one who uses same watt Dell AC adapter).
Let me know how it goes.
Thank You

Read other 11 answers
RELEVANCY SCORE 103.2

The trackpad/touchpad works fine when it's set to always be on, but it is a terrible bit of technology so I don't want that. I want it on only when I'm not using a mouse...as a last resort if I just need to check something real quick. So I want the touchpad to only be active when no mouse is attached.
The XPS13 L322X ultrabook (and almost every other computer) is supposed to have this option available.  It exists as an option in the Mouse Properties.  Just click the picture of the mouse and you can see it there to "disable touchpad when USB mouse is detected".  So I selected it, but it doesn't work.  It just disables the touchpad completely...that is, when this option is checked the touchpad is disabled whether a mouse is attached or not.  When it is unchecked the touchpad works normally, but is always on.
Of course I updated the drivers for the touchpad (AND everything else) and made sure ALL my Windows 7 updates were up to date.  Changed nothing.  I looked in my device manager and saw two other HID-compliant mouse items when my USB was NOT attached, the option was ON, and the touchpad NOT working.  I don't know what those devices are supposed to be, but maybe they were casuing a false positive in USB mouse detection.  After disabling them, the computer still couldn't detect that there was no mouse attached and so should activate the trackpad.  Disabling them prevents the trackpad from workin... Read more

A:XPS13 Disable touchpad when mouse is attached NOT WORKING

Did you ever find a solution for this? I'm experiencing this on my XPS15.

Read other 2 answers
RELEVANCY SCORE 103.2

I am running Windows 10 (Creators Update) and have been doing so for quite a while on a laptop. Recently, whilst playing a game, I was clicking the touchpads left hand button (mouse1) rapidly until suddenly it stopped working completely.

In addition, tapping to activate mouse 1 is also not working with the touchpad. Right clicking is still working and mouses are also working properly.

When I looked to see what the touchpad was doing (and if any of the buttons were activated) I noticed that it says the left side button is always being clicked and held (even though I'm not pressing nor holding it)?

Is there some way of fixing this or has the hardware completely broke?

 

Read other answers
RELEVANCY SCORE 103.2

Hey everyone, I have had this computer for almost a year now and have never had this problem. The only way I can use my computer is by using a USB mouse. Keyboard still works and everything. But the touchpad to control the mouse is not working at all. I have tried to turn the touchpad off and on by using the Fn button and F6 but it hasn't worked. HELP PLEASE!

Read other answers
RELEVANCY SCORE 103.2

Hi all community i have a problem my keyboard and mouse touchpad are no longer working i have washed them with water they are no longer responding my concern is does the mouse touch board sensor can be repaired or replaced? I know the keybord is gone it need to be replaced but what about the mouse touchpad sensor ? Its a Lenovo T520 THANKS IN ADVANCE.

Read other answers
RELEVANCY SCORE 103.2

Hi,

I have bought the Dell Inspiron 1545 in 2009 which it had Windows 7, then it stopped working for a long time after it has been fixed due to HDD problems and connectivity.
But now I have upgraded to Windows 8.1 yesterday and for some reason that my Touchpad/Mousepad has stopped working, so I am just wondering if it something to do with the drivers or the connections inside the laptop which it might be loose.
Does this laptop has an enabled/disable feature on the keyboard to lock the mousepad, which I might've accidently pressed which I can't find where it is on the keyboard.
Thanks!
Yours Sincerely,
Benjamin123

A:Dell Inspiron 1545 - Mouse/Touchpad not working

Hi, I am using this driver on my Inspiron 1545 ALPS Touchpad Driver Driver Details | Dell US. It works well.

Good luck, werty

Read other 3 answers
RELEVANCY SCORE 103.2

my laptop mini touchpad stopped working after using an external usb mouse.
have downloaded new driver from hp and windows but nothing workd.
also on the mouse tabs synaptics ps2 pointing devise is in the hardware tab not not in the device settings tab .
have uninstalled software and drivers reinstalled still not working im sure it should be in the device settings box after u click on mouse properties.
how can i get it to appear in the devise settings again as im sure that is the prob...
all this after using external mouse PLEASE HELP
 

A:hp mini touchpad stopped working after using external mouse

Read other 6 answers
RELEVANCY SCORE 103.2

hey all, i'm typing from a keyboard-only laptop that i'm fixing for a friend. it's got a standard touchpad and mouse buttons, but they dpn't work. iver tried updating the drivers, uninstalling, etc to no avail. the driver status is always 'the device could not start' leading me to believe that the touchpad's hardware has burned out, but would this explain a USB mouse not working? it's a kensington USB mouse, and i dont know the model right now.. it has all supposedly worked before but now it doesnt. everything on the laptop seems to be in perfect working order... LCD screen, sound, wireless, speed, etc.it's a windows xp sp2 with pentium 4.
any help would be appreciated..
ram
 

A:Toshiba Satellite A45-S250 touchpad/mouse NOT working

bump
 

Read other 1 answers
RELEVANCY SCORE 103.2

Hi all. I've seen this issue posted about many times before and can't get a hold of lenovo. When I try to use the "contact us - email" page the link doesn't work!  I have a x250 I purchased in 2015. It has been working great until recently. I usually use the trackpoint and have the touchpad disabled. Recently it just stops working and the only way I can get the mouse to function again is by using an external standard mouse. When I go to mouse settings it doesn't even recognize that I have a touchpad/trackpoint, even after installing updated ULTRANAV drivers. This also extends to the keyboard, some days the keyboard will not work at all. The only thing I can do is restart 100 times and cross my fingers it works one time. I've tried moving the mouse at the login screen, pressing firmly on the touchpad, etc. Nothing works aside from the off chance it cooperates after restarting.So, I have updated drivers numerous times for windows 10 and yet my trackpoint/touchpad still seem to rarely work. I am out of a warranty on this so I'm not sure what to do. My boyfriend is suggesting a factory reset, does anyone think that will work or have any other ideas? Thanks.

Read other answers
RELEVANCY SCORE 103.2

Hi I was hoping someone here could maybe give me some insight to a problem that has just occured. Earlier today I was using my laptop and there wasn't any problems at all, but I have returned to the laptop now and find that the cursor is not responding to anything I do on the mousepad.

I also noticed that the symbol for internet connection is showing as if it has never been connected, with a red cross through it. I restarted the laptop in safe mode to see if this helped, and the cursor responded to my actions using the mousepad, however when I restarted the computer, this time in its normal state, the same problem reoccured.

Really hoping someone can give me some insight to the problem and a possible solution, first time this has happened

A:Mouse touchpad not working and loss of internet connection

On my Dell laptop, there is a key-combo that turns the mouse pad on and off.
(Fn + F5)

I can also turn the wireless radio on and off via a switch on the side of the laptop. Some laptops use keys for that, others use software and some have no easy way to turn off the wireless radio.

Read other 3 answers
RELEVANCY SCORE 103.2

Troubleshooting a fairly new HP laptop. Had been infected with a virus. Cleaned it all up but was experiencing erratic mouse behavior. The customer claimed the behavior started when he got hit with infection. While the pointer itself moves fine the left and right mouse buttons intermittently act like they are being held down causing the pointer to drag and highlight everything in site. At other times the buttons do nothing at all. At other times the left mouse button triggers a rightclick menu. And at other moments all mouse control is fine. This occurs equally on the touchpad or when using an external USB mouse. I tried disabling the touchpad completely but the problem still occurs when using the external mouse. I tried updating the sypatics touchpad driver but that made no difference either. I finally resorted to wiping and completely reinstalling windows but the problem still persists. For the hell of it I then updated the BIOS firmware but that made no difference either. All keyboard function work fine so I have been having to resort to using the arrow keys and alt tab and such to navigate around. I ran a Passmark Burn in Test and everything passed. 
 
A couple of additional points. I ran the Hirens Boot CD which is similar to the Ultimate Boot CD. I then booted into the Mini Windows XP and the same erratic mouse behavior occured so this is clearly not an operating system issue. Also when I wiped and reloaded Windows I used the HP Recovery partition and ran thei... Read more

A:Erratic mouse behavior with external mouse or touchpad on HP laptop

Try a different mouse?
 
Uninstall, then replace...mouse/touchpad drivers?
 
Louis

Read other 2 answers
RELEVANCY SCORE 103.2

I try to install latest Windows 10 on my Lenovo G40-30.But I stuck on screen selecting language, time, keybord. Either touchpad mouse or usb mouse (all three ports) does not work (no cursor etc). I also can't press Next button because keyboard does not work too. Please give advice. Thanks.

Read other answers
RELEVANCY SCORE 102.4

Dell 2-in-1 3147:
The "DELL Pointing Devices" dialog shows a "Disable Touchpad when USB Mouse Present" checkbox. If this checkbox is clear, the touchpad works properly. When this checkbox is marked, the touchpad does not work at all.
I have tried both USB and Bluetooth mice, and neither one allows the proper action: the touchpad should be enabled without a mouse, and the touchpad should be disabled with a mouse.  That's how it works on other systems.  It just doesn't work at all on this system.
I suspect there is some interaction between the touchpad and the touchscreen that is interfering with this setting.  But I have another laptop with a touchpad and a touchscreen, and the mouse detection works there (it's not a DELL).
Yes, I have toyed with the idea of deleting the DELL touchpad control application and installing a "stock" Synaptics touchpad driver.  But I don't want the DELL  "update" app to overwrite it with the DELL touchpad control app every time it sees "the wrong driver" loaded.  And I don't want to take the chance that the touchpad driver and the touchscreen driver are somehow linked together, thus disabling one when I disable the other.
Any ideas on how to get the "Disable Touchpad when USB Mouse Present" action working would be welcome.  

A:Inspiron 11 3000 (3147) "Disable Touchpad when USB Mouse Present" disables touchpad ALL THE TIME

I would love to know where to find that checkbox ... Thank you!

Dell 2-in-1 3147:
The "DELL Pointing Devices" dialog shows a "Disable Touchpad when USB Mouse Present" checkbox.

Read other 2 answers
RELEVANCY SCORE 102.4

Hello,
I am having a Dell Inspiron 5537 ci7 with Windows 8 (64-bit) running.
Occasionally the pointing device starts to malfunction (especially after high-end playing games)
 
The problem:
"When I click anywhere on a window (be it browser or windows explorer etc..), the window gets deselected. I cant browse at all.
Another browser (Chrome) specific click issue (when deselection isn't happening- The tab closes when I click on it.
Right click also does the same.. (deselects the window)
The problem is gone when I shutdown and start again - Restarting usually doesnt helps"
 
It seemed like a driver issue to me - I have installed the latest version of synaptics driver from dell (i.e. v16.3.15.3) - didnt helped.
Request support... Its really hindering my routine use

A:Dell 5537 - Touchpad/Mouse Clicks not working properly

Retyped.

Read other 3 answers
RELEVANCY SCORE 102.4

Well... Thats about it. My left click was working and then all of a sudden. BANG. stopped. Moving the mouse with the touchpad and using the mousepad to left click still works as does the right click button on the touchpad. Any solutions?

A:Left Mouse Click on Laptop Touchpad stopped working

I assume you have checked your settings in Control Panel > Mouse Properties?

It will save a lot of time if you can determine whether this is a hardware problem or a software problem.
Try this: Download a copy of UBUNTU. Put this on a USB stick. Boot from the USB stick and choose to Run The Program (you do not need to install it on your hard drive). Then check to see if the mousepad works OK in UBUNTU. If it does then it is a Windows/Software problem. If it doesn't then it is a defective mousepad.

Download Ubuntu Desktop | Download | Ubuntu
How to create a bootable USB stick on Windows | Ubuntu

Read other 1 answers
RELEVANCY SCORE 102.4

Hi,It appears I somehow deactivated my touchpad or something along those lines as my mouse pointer/cursor has completely disappeared? It was working fine yesterday, and I think the only thing that might have triggered this is that I accidentally pressed some keys (unsure of which ones, so I don't even know how to reverse it). I've tried restarting, as well as looked through some of the mouse/touchpad settings to no avail. If anyone can help me out, I'd greatly appreciate it (I'm currently relying on my fingers and the touchscreen which isn't as convenient)

Read other answers
RELEVANCY SCORE 101.2

the keyboard and touchpad of my laptop is not working .after my little brother tried to login into the password protected laptop ..using touch screen keyboard .....please help 

Read other answers
RELEVANCY SCORE 100.4

Hi,I have a Dell Inspiron 5559 running Windows 10. Recently my mouse cursor seems to have disappeared and the touchpad tab under mouse settings is also gone. I tried downloading the driver from the support page but nothing seems to have changed.Any help please?Sarah

Read other answers
RELEVANCY SCORE 96.8

Hi

I have been posting to so many forums. The thing is, I can't format my machine, it belongs to my company and I have already requested it to be reimaged and this is the 3rd time. I ran the dell diagnostic test, and I still can't find any error and that means I can't get Dell to replace my motherboard..although I think something is wrong with my USB.

Its just that I notice that the windows desktop icon, or any application seems to open faster when I use the touchpad to double click. I actually just tap twice on the touchpad. This is without the USB mouse connected.
However, when I connect to the USB mouse, all windows apps, icons opens slowly. It kinda like take longer and the notebook freezes for 1 - 2 second..Its not smooth. I have tried everything..every single thing..reinstalling the drivers..and whatever..and no error code...with dell diagnostic..how am I gonna get them to change the usb ports..when there are no errors..

Please help

A:USB mouse slower than touchpad's mouse

Hi cally0611, Welcome to Sevenforums.

Have you tried the mouse on any other machine? Is the performance same on the other machine as well? does the mouse makes touchpad slow if plugged in any USB port?
Wheeww...lot of questions

You have updated the USB drivers. Try to update the drivers for USB mouse and check.

Keep us posted

Read other 5 answers
RELEVANCY SCORE 92.8

Hi, this is very confused for me. Because the touchpad works, but I couldn't switch off it by the "yellow light". It means the yellow light can not be turn on. How to fix this problem?

Read other answers
RELEVANCY SCORE 92

Hello I cant seem to disable my touchpad.When I go to the Mouse properties, I dont have the 'device settings' tab please advise many thanks

Read other answers