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Dell D1000 Docking Station

Q: Dell D1000 Docking Station

Hello All,
I work in a school district and we have a number of Dell Latitude 3350 laptops along with a Dell D1000 USB3.0 Dual-Video Docking Station. One of the docking stations has recently started having a strange issue with the USB ports seem to stop working. The video and LAN ports seem perfectly fine and continue to work. But the teacher will lose connectivity to their mouse, keyboard, and document camera.
I can disconnect and reconnect the USB cable to the laptop, but not even 15 minutes later the same issue comes back. I've reinstalled the drivers, and even replaced the entire unit (and it's USB cable) with a brand new one out of the box and the same issue still comes up.
Could this still be a software/driver issue? Or am I potentially looking at a bad USB port on the laptop?
Many thanks for any and all help. Have a great day!

RELEVANCY SCORE 200
Preferred Solution: Dell D1000 Docking Station

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Dell D1000 Docking Station

A bad USB port on the laptop seems unlikely if your video and LAN traffic are working correctly given that they're also flowing through your laptop's USB port. You can certainly test another USB port on that laptop (assuming that system has more than one), although even that wouldn't be a conclusive test since all USB ports on a system are often wired to the same controller chip. Do you have another laptop you can test with? Otherwise, the best way to rule out drivers would probably be to get the latest version available directly from DisplayLink, which is the company that makes the chips that enable those docks to carry video and other traffic on a USB cable. Head over to DisplayLink.com for those. Good luck!

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RELEVANCY SCORE 107.6

I'm experiencing an issue with my Dell D100 dock when using DraftSight.  I have two Dell E2414H monitors attached to my Dell D1000 dock, one plugged into the VGA Port and one into the Display port.  The dock is attached to my Dell Latitude 3570.  When I open DraftSight the drawing environment is displayed in gray color only.  The tool bars surrounding the drawing environment are displayed correctly and are fully active.  When the cursor is moved over the drawing area it disappears from view however the program is still aware of the location of the cursor as the coordinate system tracks its movement in the drawing environment.  This issue persists when a known good drawing is opened.  If I unplug the Latitude 3570 from the dock, DraftSight functions normally on the laptop screen.  I believe that I have the dock driver updated to the most recent version, but Draftsight was working fine and all of a sudden it wasn’t.  Can you help?

A:Draftsight CAD not working through D1000 Docking Station

DAVPRO,
Unfortunately, I have no information on the cad program or how it functions with the Dell Dock. Contact the maker of the program for support with their product.

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RELEVANCY SCORE 82

I have a t480s coupled with basic docking station type 40AG. everything was working perfectly fine until yesterday I updated the Thinkpad docking station utility unsuccessully. this generated an error message any attempt to load the docking station driver (see enclosed file description) proved unsuccessful. Any possibility to restore the situation ex ante or to overwrite these errors> thanksenclosed file description and error message

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RELEVANCY SCORE 78.8

I have the Inspiron 5748 and the D3100 docking station.
Windows 10 creator update installed, all latest updates drivers etc.
DisplayLink Manager v8.0.762.0

I have an external HDMI monitor, the problem is simple.
When the monitor is plugged in the docking station anything using that HDMI screen DOES NOT use the NVIDIA GPU, it uses the on-board Intel chip.
When connecting the monitor directly to the laptop all applications on the external monitor use the NVIDIA GPU (I have this as default in the NVIDIA control panel)

Please advise on how I can get the D3100 to work with the NVIDIA GPU.

Many thanks.

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RELEVANCY SCORE 78

Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

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RELEVANCY SCORE 76.8

Just installed Build 7100 on a Latitude D830 and it doesn't want to reconize the external monitors when docked. Network, mouse, keyboard are all fine but no displays. The Dell Fn keys don't seem to be doing anything either. This did not require any driver updates when I put Vista on it and evetrything worked great.

Thoughts?

A:Dell Latitude Docking Station

nvidia drivers from dell.com (Vista version) did the trick.

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RELEVANCY SCORE 76.8

I have a personal Dell XPS 13 and a work HP ZBook 15. Is it possible to setup a dock that can connect both of these to my monitors/keyboard/mouse? I could do power separately.
 

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RELEVANCY SCORE 76.8

Our laptop assets consist of Dell E series laptops. Most laptops (approx 50) have the standard dell docking port station.

As Dell change the design with each revision including the dock port style and position, does anyone know if Dell are introducing a new series anytime soon or in the near future? I don't want to have to spend ?200 on a dock only for the next laptop not to fit.
Of course there are the USB style docks which will work on any laptop, obvious downsides is to keep having to plug the AC charger in.
How do you guys manage this in your organisations, 50 x ?200 is a lot of money to spend every 5 years or so adding in the price of new laptops, screens and stands.

A:Dell docking station lifecycle

The Dell Community Forum would be the best place to ask this. People knowledgeable about Dell and their products/usage there.

Dell Community

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RELEVANCY SCORE 76.8

After installing the appropriate driver from the Dell  Website, I connected my Inspiron 17-778 to two external monitors. Soon thereafter I began to receive an error message and a restart. The message indicated:
KMODE EXCEPTION NOT HANDLED, which I looked up and found that it signaled a problem "when a driver tries to close static streams for USB 3.0 devices.
Is there a fix for this issue?

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RELEVANCY SCORE 76.8

I bought a Dell Inspiron 15 laptop, i15RV-1334BLK. Are there docking stations available for this? I don't see any place on the bottom where the laptop would dock.
 

A:Dell Inspiron 15 docking station

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RELEVANCY SCORE 76

I joined Dell Communities very recently after buying myself the Dell Precision 7510 laptop. It's a great product so far, but I want better. I want more ports. A docking station to go with it is the obvious solution.
What is the best docking station compatible with the Dell Precision 7510 laptop??? My specific needs/setup:
- 2 external screens (D-sub / HDMI connection, or for £50 more I can get display-port), possibly more screens in the future
- high-speed internet cable
- headphones/microphone
- USB sockets for mouse, keyboard, printer, scanner, external hard drives, etc.
I presume that the Advance E-port Replicator is the best/most suitable. I just want to be sure of this, because my laptop model (Precision 7510) is still very new, and not all information everywhere has been updated about compatibility. I don't want to make an expensive mistake. I'll be travelling and won't have the opportunity to "return" the products I buy. 

A:Docking Station for Dell Precision 7510

Yes. I contacted Dell sales... and they told me that the Dell E-Port Plus II, is compatible with my Precision 7510. After written confirmation I went ahead and bought it from a UK supplier on Amazon for £100... but it came in dodgy packaging and wasn't quite working, and the adapter was the size of a brick (literaly). I returned that back to Amazon... and tried my luck with Amazon Germany. You can get the original product from them for about 140 euros, and it works perfectly. The link to the product:
http://www.amazon.co.uk/gp/product/B00A8ESOVA?psc=1&redirect=true&ref_=od_aui_detailpages00
(that's actually UK now that I check it... that's the one I bought and it's good)
Basically Dell hasn't updated it's information about compatability yet. The docking station is listed in the check-out for the Precision 7510, but doesn't specifically say it is compatible with that model. I've had other similar problems elsewhere too, like I want to instal LoJack on my laptop, but can't find any information on whether my laptop model supports something called "persistence technology" in the BIOS (which makes it impossible to uninstall LoJack even if you change hard drives).

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RELEVANCY SCORE 76

Recently purchased the HP Spectre x360, formerly using a Dell laptop. Have Dell accessories and a docking station, will these products be compatible with the Spectre?

A:Is my Dell docking station compatible with my new Spectre x3...

Hi, What is the model of your Dell docking station ? Many HP docking stations won't be compatible with HP Spectre x360 machines, I don't think your Dell would BUT I need to know what exactly is your Dell docking station. Regards.

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RELEVANCY SCORE 76

I just ordered a Dell Inspiron 15R and want to use it to replace my desktop. There are so many docking stations and each review points out reasons to get that one. What is the best one with enough ports to support a monitor, wireless keyboard and mouse, subwoofer with speakers, a printer with at least one open for camera, external hard drive, etc.?
 

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RELEVANCY SCORE 76

How can I hook up 3 monitors using a dell docking station? My dell docking station has 1 DVI and 1 AGP port. I currently am using both ports 1 using a DVI 19" monitor and 1 19" AGP monitor. I would like to hook up 1 more 19" monitor? How can I do this?

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RELEVANCY SCORE 76

I am running XP on my Dell Laptop. When it is in the docking station, the CPU runs at 100%. I am running Norton and Spybot. I am unable to determine what is causing the issue. If I take the laptop out of the docking station or do not have the power cord plugged in, the laptop runs great. Please help me.
 

A:Dell Laptop runs at 100% when in docking station

Can you precisely identify the process hogging that CPU?

You could download and run the free Process Explorer. You'll be able to precisely identify the culprit. By right-clicking on the process showing high CPU and selecting Properties… > Threads tab, you'll be able to pinpoint the thread that's hogging CPU within the process. You'll need to slide the bar left of CSwitch Delta in order to see the CPU values.

Process Explorer doesn't require any installation. Simply run the executable file once downloaded. Then, configure the Process Explorer window to your liking. You can even replace the Task Manager (CTRL+ALT+DEL) by clicking on Options > Replace Task Manager. You'll get a lot more features and details than with the Task Manager.

To determine which Process might be hogging CPU, click on the little graphs located at the top right of the window. A new window with four graphs will open, the first one being CPU. Click inside the window and press the spacebar to freeze the display. This will make it easier to hover your mouse cursor over the CPU peaks in order to read which process(es) is/are creating them.
 

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RELEVANCY SCORE 76

Hello All, I have a Thinkpad T480 and I'm trying to use  a Dell TB16 dock station I have available. Has anyone tried that combo before?  So far it recognizes most of the components, but only one out of the three screens comes up. It doesn't detect the other two.Also, in the device manager I see the "ucm-ucsi acpi" device showing "Windows has stopped this device because it has reported problems. (Code 43)". I try unininstalling, updating, rollback, etc. but nothing. 

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RELEVANCY SCORE 76

Hi guys. Not sure if this should have gone in the hardware section, sorry if so. Heres the situation:

A friend is using a Dell E4300 laptop with th edock docking station.

Sometimes, not all the time, whiile docking the laptop, the power is shutting off. No idea why.

I checked the event viewer but saw no errors that would point towards shut downs.

i rebooted and disabled automatic restart so if it is caused by a blue screen ill be able to see any errors moving forward.

Googling has not been to helpful, hope some of you can help me out.

Thanks

Tenz

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RELEVANCY SCORE 76

My wife has an HP docking station that allows all the cables and such to be plugged in to that, instead of into the various outlets around the laptop. Sure is nice to be able to plug everything into one central location. However, her laptop was stolen. I have a Dell Precision M60 laptop and am wondering if it will work.

Anyone out there absolutely certain it would work? Obviously, unless I'm absolutely certain it won't fry my system I'm not going to try it.

Thanks.
 

A:Will HP docking station work with Dell laptop?

Unless for some amazing coincidence the connections on the back of the two computers are identical, a docking station for one manufacturer's computer won't work on another.
 

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RELEVANCY SCORE 76

It looks like all the new Dell Latitude laptops are not compatible with the E-Port Replicator Docking Stations. Is there any solution to be able to still use them as a docking station on the new Latitudes such as using a usb port instead of the pins?

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RELEVANCY SCORE 76

What computer cant be use with a Dell PDO1X Docking Station?
I bought a monitor that as a PD01X Docking Station with it. No computer
What computer can be used with this device. The Docking Station was
in a yard sale so I figure it is some what old for older machines?
Thank you,
 

A:What computer cant be use with a Dell PDO1X Docking Station?

Looks like it is for Dell Latitude D-series laptops.
http://discountechnology.com/Dell-D-Dock-Expansion-Station
 

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RELEVANCY SCORE 76

Is there an adaptor for the DELL PR02X docking station to be able to use it with a mac Book OR a non dell PC? Thanks!  
My Dell Eseries broke and don;t want to throw out the docking station. 
 
 

A:DELL PR02X docking station Adaptor

It will work only with Dell E-series notebooks.

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RELEVANCY SCORE 76

I purchased a Dell D3100 for my non-Dell laptop in 2016. Initially, I was able to connect two 24" LG tv/monitors to my laptop via HDMI. I'm not sure if there's an issue with a Windows 10 update (I have the latest DisplayLink drivers installed), but my laptop will now recognise the external hard drives attached to the dock via USB, but will not recognise the monitors attached or the dock itself.
Is there something I'm missing?
Any help would be immensely appreciated!
Cheers,
Andy

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RELEVANCY SCORE 75.2

The design of the Dell TB15's cable is really poor. The cable is hardwired on the docking station on the left side of the unit, which is same side the thunderbolt port is on the XPS15 9550. This gives you very little options on where to put the dock, since the cable is so short.
Has anyone found an TB3 extension cable that their using?
I'd really like to move the docking station away from where I keep my laptop. If I could find a 10' cable for the docking station, that would be perfect.
However, I'm not finding much in the way of female/male cables. I'm pretty sure I'd need an TB "active" cable.
Has anyone seen an extension cable that would work?
Thanks!
-Dan

A:Extension cable for Dell TB15 docking station?

I asked this same question some time ago. It turns out that the TB15 cable is replaceable and the process is shown in the doc for it. Which would certainly indicate that they plan on having other lengths available at some point as the inside connector looks like some custom connector. That said, technically there is apparently a limitation on the cable length, I believe it is less than 3 feet. I have not found any ThunderBolt 3 extension cables.

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RELEVANCY SCORE 75.2

Hi everyone,
I got a WD15 dock and made sure all the drivers and bios were updated. plugged it in and started having issues. First it wasn't working with my keyboard and mouse when plugged into the Docking station (with the lid closed). No biggy plugged the into the laptop and continued working. Now it acts like the Ethernet Cable is being unplugged and plugged in constantly (lid still closed). Sometimes everything will work with the lid open, other times if acts like I unplugged the dock making the monitors flash on and off. Please help!

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RELEVANCY SCORE 75.2

Hello,I have got a Dell thunderbolt docking station but it's not working with my Yoga laptop. I have installed the docking station driver and it is able to deliver the power to the yoga but neigther the LAN connection not the VGA display is detected. Please advise. Dell docking station model:https://www.dell.com/en-ca/shop/dell-thunderbolt-dock-tb16-240w/apd/452-bcnu/pc-accessories TIA

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RELEVANCY SCORE 75.2

D630, Windows 7 x86 7100 RC1

I am not getting any sound out of my speakers that are connected to the docking station. All the sound comes out through the built in speakers. I check playback devices and "Speakers" is listed with nothing to configure.

Anyone know any tricks?

A:Dell Latitude D630 in docking station - no audio

Download and install the Vista (32/64 bit) drivers for you system from Dell's website. I chose not to install the application but only the driver and everything is working great.

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RELEVANCY SCORE 75.2

I just purchased a new XPS laptop and the D3100 docking station. I need to connect a Focusrite Saffire Pro 14 that has a 6 pin Firewire 400 out.
Should I connect directly to the XPS via the Thunderbolt port using the Apple sold Thunderbolt to FIrewire adapter?
Is there a way for me to connect with the dock via the Thunderbolt compatible USB 3 ports?
Any help is appreciated, thanks!

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RELEVANCY SCORE 75.2

I have a new LG ultra wide monitor that has support for HDMI and DisplayPort that I cannot seem to get working.  I have tried connecting the displayport cable to the dock and montior and I do not get a signal at all.  I have also tried the HDMI connection but I cannot get the resolution to the recommended 2560 x1080. Any direction would be very helpful/.

A:Dell XPS with Docking Station and LG Ultra Wide Monitor...

DisplayLink can support that resolution, but the D1000 is a very old dock that uses a very old DisplayLink chipset, and that particular chipset probably doesn't.  However, even with a newer version of DisplayLink such as would be found in the D6000 dock, DisplayLink would give you an inferior experience at that resolution anyway if you ever did things like gaming or full-screen video.  You really want your display to be directly controlled by the GPU.  So, considering that you have a 9550 that has a Thunderbolt 3 port, you have two options:
- Buy a USB-C to DisplayPort adapter, which would tap into the native GPU DisplayPort output wired to that port.
- If you want to have everything connected to a dock, buy either a WD15 or TB16 dock.  Either one would allow the attached display(s) to be driven directly by your GPU rather than through DisplayLink, and unlike your D1000, these docks can additionally charge your system via their USB-C/Thunderbolt 3 cable, so you'd have a true single-cable solution.  The WD15 allows a single display of that resolution (or dual 1080p), and the TB16 allows up to dual 4K displays or three 2560x1600 displays.  Since you have an XPS 15 9550, with the WD15 you'd need the 180W adapter version and with the TB16 you'd need the 240W adapter version.

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RELEVANCY SCORE 74.4

Hi, I have a HP 2013 Ultra Slim Docking Station with Elitebook pro 840G1 but I can't display op either DP ports from the docking station when I connect my Dell 2516Q 4k monitor. When I plugin the DP cable directly on the laptop it works like a charm. Seem that the dockingstation doesn't support this monitor. Is there a firmware or driver I need to install to get this working? Thank you for the feedback and assistance. Jack

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RELEVANCY SCORE 74.4

I have a setup with a home office and a work office in which I have a Dell SuperSpeed USB 3.0 Docking Station at each location.  Mysteriously about two to three weeks ago the Dell Gigabit Ethernet connection on BOTH docs just stopped working - it briefly connects, tries to identify the network and then shows no connection.
The laptop is an XPS 15 but to debug I also tried a Latitude E5470 - both laptops act the same way on both docks.  On the XPS 15 I updated all of the drivers from Dell and Intel.   TCP stack reset, adapters deleted and re-added, etc, etc.
When the Ethernet is connected directly to the latitude it works just fine at both locations.
I called Dell support and was told if the Ethernet works on the Latitude then I have to go back to the retailer where I bought the dock and ask them how to fix it because the dock and the laptop are out of support [I offered to pay but was told that the dock isn't covered regardless]... STUPIDEST TECH SUPPORT RESPONSE EVER (and I'm in tech support myself so I've heard it all) for multiple reasons as noted above - two docks and two laptops.
At roughly the same time the WiFi throughput on the XPS built-in adapter dropped to kbps speeds (well documented but no real solution - google "dell Wireless-N 7260 performance issues").
On the XPS I even upgraded from Win 8.1 to Win 10 to see if a "fresh" OS would flush out any bad drivers, etc - no help, same issue.
The only workarounds I fou... Read more

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RELEVANCY SCORE 74.4

The main issue is, whenever I connect my D6000 dock to my laptop (Via USB-C and USB-3.0) and try to do anything on it, it appears extremely sluggish, and if I try to watch any media on it, it occasionally freezes/pauses the video only to resume a half-second afterwards. On the laptop screen, and the other monitor I currently have hoked into the laptop directly, this issue does not occur. All of the drivers have been installed/updated and the laptop is more than capable of running multiple external displays. It's crazy frustrating.

A:Dell D6000 Docking Station Pausing Media Playback

It's because the D6000 uses a DisplayLink chip to send display traffic rather than a native GPU output like most other docks, such as the E-Docks, WD15, and TB16.  That's how it's able to drive up to 3x 4K @ 60 Hz displays and work over regular USB-A, which has no native support for video output, but DisplayLink has several drawbacks.  DisplayLink works by using a driver on your system to have your CPU and GPU compress display data before transmitting it as regular USB traffic -- which again is how it can use USB-A for video output.  The D6000 also uses this mechanism even when connected via USB-C, even though some USB-C ports DO have native video output capabilities.  But this compression has some side effects:
- If your CPU and/or GPU are already heavily utilized, they might bog down trying to compress that display data quickly enough.
- If your USB bus is already heavily utilized (e.g. a large file transfer to/from an external drive), then there might not be enough bandwidth to get data to the displays quickly enough.
- If large portions of the display are changing simultaneously, such as when watching full screen video or playing games, thereby increasing the NEED for extra compression and the bandwidth demands, then you're more likely to see issues there even if your CPU, GPU, and USB bus were fairly underutilized beforehand.
- Lastly, for systems with discrete GPUs that operate as render-only devices (which is how most systems are wir... Read more

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RELEVANCY SCORE 74.4

I just bought two LG E2340 Monitors that I want to hook up to my docking station. I have 1 VGA connector and 1 DVI connector. My laptop is a Dell Latitude D630. I have been reading other forums and they say in Display under Settings I can see which monitor is which but it doesnt say VGA or DVI.....
1 says Plug and Play Monitor on Mobile Intel(R) 965 Express Chipset Family
and
2 says (Default Monitor) on Mobile Intel(R) 965 Express Chipset Family

But they both slaved to one another, (they are showing a mirror image of each other)

what am i doing wrong?
 

A:Trying to hook up two external monitors to my Dell Pro1x Docking Station

I dont quite understand your setup sorry, you have a laptop (with a screen) that you want to connect 2 more screens to, thus ending up with 3 screens total? if so, Its unusual for a laptop to be able to do that.
Anyway, have you check the box which says "Extend my desktop onto this monitor"? in display properties? if that isnt selected they will just display mirror images like you say.
 

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RELEVANCY SCORE 73.6

I have just bought a Dell XPS 15 (9560) and a Dell WD15 docking station with 130W power brick (same wattage as the laptop's AC-adapter). When I only use the docking station to power the laptop the discrete graphics card (GTX 1050) does not seem to work. When I am in a game (eg. Starcraft 2), I get like 15 fps with the NVIDIA recommended settings. Then when I plug in the laptops's own power brick (while still in the game) I get an immediate four-fold increase in framerate. When I unplug the laptop's own power brick the framerate drops down to 15 fps again in a heartbeat. Furthermore, when I only power the laptop through the docking station, I cannot even find the discrete GPU in the list when I'm trying to run the Geekbench 4 compute benchmark (OpenCL). Only the integrated graphics shows up. When I plug in laptop's power brick I find GTX 1050 in the list.
I have run the Dell Command Update application and all my drivers and firmware are up to date. 
Does anyone have any idea to what the problem could be?

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RELEVANCY SCORE 73.6

So I am to receive a precision 5510 in the next couple days. I've already bought monitors and a wd15 dell dock. I am a bit confused as to how to hook up dual monitors given that there aren't two of the same port on the WD15 like there was on the E-dock I am currently using for my precision m4700.

At any rate my monitors have HDMI (2), and VGA (1) inputs. The WD 15 has one HDMI, One mini display port, and one VGA.

To run dual monitors I  am assuming I need to run one from the dock's HDMI port to one monitor's HDMI and one either from the dock's Mini display port (with an adapter to HDMI) tot he HDMI port on the other monitor? I supposed I could go VGA to VGA as well, but prefer HDMI.
IS this correct?

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RELEVANCY SCORE 73.6

Hello Together
 
Have Docking Station D3100 connected via USB 3.0 to my laptop. 
I recognized many times that when i touch or little bit even Move my dock station, or touch any wire connect to dock station- the second monitor immediately disappeared. And in some seconds or minutes it switched again.
 
it seems to me that docking station reacts to outer static electricity.
 
Does anybody has this issue?

Does anybody has this issue?

A:DELL DOCKING STATION D3100 ISSUE WHEN YOU TOUCH OR MOVE LITLE BIT

Davidaksioma,Make sure all the cables are secure. I am looking into the issue, but I have not found any relevant information to the problem about static electricity causing problems within the Dock.

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RELEVANCY SCORE 73.6

HI,         
              We bought Dell docking stations D3100 to go with our Dell Latitude E7450.
I’m trying to configure the laptop for when the user disconnect it from the docking station, it automatically connect back to the network Wi-Fi.
Adapter Switching work great if I use the Ethernet adapter on the laptop itself. Once I disconnect the Network cable, it looks for the Wi-Fi and connects to it with no issue.
If I connect the network cable to the docking station, once I remove the connection from the docking to the laptop(usb3), I lose the wired network and it’s not even looking for the Wi-Fi.
I did configure the Dell gigabyte adapter on the docking station to be the first priority over the Wi-Fi just like I did for the laptop network adapter.
I updated the bios, firmware and drivers.
I also looked at the bios power management: Wireless Radio Control settings
Both local area network connections are above the Wireless one (priority)
Both Local area network adapter metric are set to 10 (only 1 is in use, both are set for testing purpose) while the wireless adapter metric is set to 9999.
As anyone had this issue or was able to get this working? Am I missing something ?
thanks

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RELEVANCY SCORE 73.6

The USB is plugged in and the mouse works right away, just cannot get the Microsoft wireless keyboard to connect

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RELEVANCY SCORE 73.6

I have a Dell E5440 laptop issued to me at work. I added a Dell Latitude E Series PR03X Docking Station and recently replaced a 1920 x 1080 monitor with an LG 29UB55-B 29" UltraWide monitor with a maximum resolution of 2560 x 1080. The docking station has two ports, a DVI port and a DisplayPort. I discovered pretty quickly that the DVI port is single-link since my external monitor's resolution maxed out at 1920 x 1080. I ordered a DisplayPort cable in the hope that it will support the monitor's full resolution, but this question occurred to me:
Can the E5440 support an external monitor at that resolution? It used two video solutions, the Intel HD Graphics 4600 and a Nvidia GeForce 720M Discrete Graphics Card with 2 GB of RAM.
It uses two video solutions, the Intel HD Graphics 4600 and a Nvidia GeForce 720M Discrete Graphics Card with 2 GB of RAM, and apparently switches from one to the other depending on demand. My research suggests that both can support the resolution I need, but only through a DisplayPort. Of note, the laptop itself doesn't have a DisplayPort, but the docking station does. I don't know if that is a problem or not.
Is anyone else out there successfully driving a 2560 x 1080 monitor with a Dell docking station and laptop?

A:Can my Dell E5440 drive a 2560 x 1080 display through the docking station?

Thank you for your message.This system does support a resolution of 2560 x 1080.The maximum resolution supported by the Intel graphic card is 3840x2160.As you mentioned, you have a switchable graphic card. When there is a graphic intense application used, the system will automatically switch to the discrete card.You can also manually set the application to automatically open with the discrete card.You will need to use an HDMI – Display port adapter.

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RELEVANCY SCORE 72.8

Good day everyone,
Experiencing an issue with the Dell M3800 with the Dell D3000 Docking station.
My PC has two graphic cards:Intel HD Graphics 4600NVIDIA Quadro  K1100M
Running Windows 10 64 BitMy docking station is connected to two U2412M 24" Monitors 
When running on the external monitors I suspect I am not running with the Nvidia card despite selecting it as a default.
With the monitors connected (via the docking station) when opening the NVIDIA control panel gets me the message "you are not currently using display attached nvidia gpu"
When I disconnect the docking station the control panel comes up fine and I experience no issues.
All NVIDIA and Intel graphic drivers have been upgraded as has Displaylink, all the latest versions.
Help? Thanks!

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RELEVANCY SCORE 72.8

My Dell SuperSpeed USB 3.0 Docking Station Model: D3000 is connected to my Dell Inspiron 17R SE 7720 as well as two external Disk drives, an external DVD drive, Printer and speakers as well as an external Monitor.  Recently I took my laptop on a trip and when I returned, when I reconnected it to the docking station it no longer recognized my external monitor. 
I have gone through several diagnostic steps not limited to unistalling and reinstalling the DisplayLink Software and accidentally bumped into only one action which seems to work - Power failing the Docking station (Pulling the power cord).  Unfortunately, this is a pretty serious action to take and the fix doesn't seem to stick as I have had my second monitor drop out after restarting my computer.
The bigger problem is that I spent over a week trying to figure out where to get support for the Docking Station and the DisplayLink Software.  It seems my only alternative is to call in and speak to Dell Tech Support, but this is very inconvenient because my work hours are the same time as Dell Technical Support but this is my personal computer.
P.S. One other problem I have with the Dell SuperSpeed USB 3.0 Docking Station is that the rubber feet on my Dell Inspiron 17R SE 7720 are outside the width of the Docking Station so the Laptop can not be positioned on top of the Docking Station because it slides right out.

A:Dell SuperSpeed USB 3.0 Docking Station Model: D3000 losing 2nd monitor connection

I thought I should update the Dell community in the hopes that a few users will read this BEFORE buying a Dell Super Speed USB 3.0 Docking Station.  I would update my review on the Dell site, but this is not supported by Dell, once a review is entered you can not update it.
Since my original post here I have experienced some even more frustrating failures. 

Ethernet Connection fails - My Ethernet connection has failed, causing loss of connection to my router and obviously the internet.  I performed significant diagnostics and it finally came down to pulling the power cord to the Dell Super Speed USB 3.0 Docking Station.
New Router connection not recognized - I purchased a Netgear R6300 WiFi Router at the same time I bought the Dell Super Speed USB 3.0 Docking Station, unfortunately I can not get the device to work with the Docking Station in the loop.  It with the Dell USB 3.0 Docking Station.
Speaker Problems - I have encountered problems with my externally mounted speakers which I thought might be Windows 8 issues but eventually came down to problems with the Dell Super Speed USB 3.0 Docking Station, fixable in some instances by powerfailing the docking station. 
Lack of Support - Trying to find out if this could be caused by software support I found out that the consumer is caught in the middle.  The Software providing the dual monitor support 

In summary - I have found the Dell Super Speed USB 3.0 Docking Station to be a totally unr... Read more

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RELEVANCY SCORE 72.8

I have a new Dell Latitude E7470 laptop with the Pro3x Dock setup for dual monitors for  a user. The setup has been working great for several weeks. Starting last week the laptop began shutting down while docked, and after examining it, I discovered that the dock power supply is turning off? When plugged into the directly into a laptop however it works fine. Not sure if it is the dock or the power supply. I'm new to supporting Dell's, and was wondering if this is a common problem. By the way it is the big 130 watt power supply and not the smaller one that the goes with the laptop.

A:130 Watt Power Supply Dims then goes off when plugged into Dell Pro3x docking station

eagee,If the power supply is working on the laptop then, the problem is with the docking station. Contact Dell at 1-800-624-9896 and have it replaced if it is still under warranty,

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RELEVANCY SCORE 70

Hello -  My x220 does not lock into  Mini Docking Station Series 3 that I bough recently. The rubber pads on the battery seem to be preventing the laptop from being docked. (Not sure if I am doing something wrong instead.) Also I am trying to set up a multi monitor display ( Dell U2415). Will appreciate some inputs on how I should resolve both the issues or a link if that has been covered before .  

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RELEVANCY SCORE 70

Hi!
I have a Latitude E7740 that runs Ubuntu Xenial (16.04). I dock it to a "Dell EURO2 Advanced E-port II" docking station. 
If I boot it in the docking station, everything works fine, and I find all my two DVI-connected monitors. 
However, if I undock, then put it into the dock again while running, it fails to enable the screens. I'm using a script called autorandr for switching between display modes - it uses xrandr. It tries to run:
xrandr --output DP1-1 --gamma 1.0:1.0:1.0 --mode 1920x1200 --panning 0x0 --pos 0x0 --rate 59.95 --reflect normal --rotate normal --output DP1-2 --gamma 1.0:1.0:1.0 --mode 1920x1200 --panning 0x0 --pos 1920x0 --rate 59.95 --reflect normal --rotate normal
But the X server responds with:
X Error of failed request: BadMatch (invalid parameter attributes)  Major opcode of failed request: 140 (RANDR)  Minor opcode of failed request: 21 (RRSetCrtcConfig)  Serial number of failed request: 48  Current serial number in output stream: 48
Running this exact command after booting in the dock is doing the right thing, but after undocking then docking, it doesn't work.
Any ideas here? I have updated to the latest BIOS version.
Problem also reported in launchpad with lot's of debug info, here:
bugs.launchpad.net/.../1585884
Autorandr script is here: github.com/.../

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RELEVANCY SCORE 69.2

Having an issue with all Dell 7510's and associated docks we've deployed to new users at my employer. The external keyboard won't work at the Bitlocker prompt. These PC's are imaged for Win10.
I've sifted through the BIOS settings and have had no luck getting it to work. One thread I found said to make sure the Post Behavior -> Fast Boot setting is set to Thorough. Verified that is the case.
Note: if I undock and dock the PC the external keyboard will work that 1st time at the bitlocker prompt, but at next reboot it doesn't work.

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RELEVANCY SCORE 67.6

Does a docking station charge a laptop without the docking system itself being plugged in?

A:Does a docking station charge a laptop without the docking s...

Hi, What is your laptop ? Does it have docking port and use a PROPER docking station ?  If YES for both then yes, docking station will changer the battery on laptop, Normal USB port replicators (vendors also call them as docking startions) won't charge battery on laptop. Regards.

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RELEVANCY SCORE 60.4

Ethernet port in not working on Surface Pro 3 docking station

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