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Helix - Display port problem

Q: Helix - Display port problem

To start, I have updated all drivers from the lenovo site. I was using a second screen via display port to DVI and when I woke up the next day, it would no longer detect or identify the second monitor , but would say "2. Display port on:VGA." It never said this before. So, I took the second monitor to another laptop and it works fine. I also went into the bios and changed the display configuration to all three settings. Nothing! This has become mind-boggling. Any thoughts?

RELEVANCY SCORE 200
Preferred Solution: Helix - Display port problem

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Helix - Display port problem

I tried to reinstall back to factory but nothing is working. Can someone walk through the steps in case I might be missing something. I searched the internet and it also sounds like a Windows update problem, but I have no idea. Any help would be great.

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RELEVANCY SCORE 73.6

My Laptop: Helix (Type 3xxx) Laptop (ThinkPad)Serial Number: R9Z7FE3Machine Type Model: 369843GGot a mini display port connectorGRAPHIC Display adapter: INTEL HD 4000, Driver version: 10.18.10.4358 External Monitor: IIYAMA ProLite LE4041UHS-B1 4K (3840 x 2160)https://iiyama.com/gb_en/products/prolite-le4041uhs-b1/Interfaces & connectors Headphone connectorYesVideo INVGA, DVI, 2x HDMI, DisplayPortVideo OUTDisplayPort (daisy chain)Audion INMiniJackAudio OUTMiniJack, speakersControlsRS232C (IN/OUT) The monitor comes with it a mini display port to display port cable. My questions:Q1. Can I get 4k 3840 x 2160 resolution @ 60 Hz if I connect the monitor to the laptop by using the aforementioned cable?Q2. if I decide to daisy chain via displayport the monitor to another monitor with the  same specification what is the maximum resolution and hz I can get in the second monitor?  Thanks in advance  

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RELEVANCY SCORE 55.6

Please, could you help me, I have the problem with display. The laptop was obtained from the repair with the re-installed OS Windows 10. I noticed that sometimes there is the flicker on the monitor, which makes the eyes very tired. Flicker can be seen, for example, on a gray background. The drivers for all devices are installed, as well the latest OS updates. I tried to reinstall the OS on Windows 8.1 and noticed that there was no flicker until I installed the graphics driver (all the drivers were installed from the Lenovo website). Please could you tell me how to solve the problems with the flicker on the screen?

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RELEVANCY SCORE 55.6

I have a Lenovo Helix 2 with docking station. The problem is that the Helix 2 doesn't always recognize the docking station and I only get one monitor. After several times of deleting the display driver and rebooting it / undocking and redocking it will work for a while.
 
Then for some reason it stops recognizing the docking station again and I have to go through this process again.
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 55.6

I'm using a Dell U3415W monitor. My video card is AMD Radeon RX480. The monitor is connected via DisplayPort to my computer. The monitor is connected via HDMI to my work laptop. When I want to switch over to HDMI, it acts as if I shut off the monitor on the Displayport shifting everything over to my secondary monitor. It causes no problem, but drives me nuts because when I switch back over to DIsplayPort, I have to move my open programs around again. Is there any simple way to make this stop? If I don't use DisplayPort, and instead use HDMI/DVI combination, the behavior described does not happen. I'm guessing that is just the way it is, but I'm hoping there is an easy way to make it stop.

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RELEVANCY SCORE 55.6

I have 3 monitors connected to an AMD HD5770 graphics card. Two monitors connect via HDMI, and the third through a Sapphire Active DisplayPort->DVI adaptor. Things have been working fine for years, but recently I started sleeping my computer when I am not using it during the day, as opposed to my previous habit of leaving it on all day and then shutting down at night, and a couple of days after starting this new habit, I received a 'Display Port Link Failure' message:

"The system has detected a link failure and cannot set the requested resolution and refresh rate on your DisplayPort display. Your display might not support the requested resolution or there may be an issue with the cable connecting the display to your computer"

Now, even upon resuming my normal habit of leaving the computer on and shutting down, the monitor will work sometimes but randomly stop other times.

How can I either fix the issues with sleep, which I would prefer since I want to save energy (a money issue rather than believing my actions make any difference to the environment), or if there is a problem somewhere, determine if it is the graphics card or the adaptor that needs replacing.?

A:Display Port Link Failure, Active Display Port->DVI

It could be the hardware is starting to give out. Not all problems are software related. Going to be hard to nail down if you don't have another cable. Could be the cable or the port.

Any way to test with a straight cable, not the adapter cable?

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RELEVANCY SCORE 54.8

Hello Community I have a ThinkPad Helix (1st Gen) N3Z6CGES running Windows 10. Bought it back in 2013.Long time i was very happy with the device. Smaller issues, no big deals.Among others: Some static Windows control buttons burnt into the screen. Therefore, in September 2017 I decided to give it to a certified dealer, before my ThinkPlus service runs out.They changed the screen and since the Helix has this new screen, I have the same problem as it is seen in this video:Lenovo Yoga 3 14 freaking around... [YouTube]Exept for my phantom touches only occure in the lower corners of the screen. Which doesn't make it any better, though.Rebooting gives me a break for a few minutes, but then it start again out of nowhere. Sadly, for some time, after the repair i haven't used the notebook at at all, so I didn't realize there is this problem.During this time, of course my ThinkPlus Service and the warranty for the device run out. But then again I needed my notebook very urgently, saw the problem and didn't have the opportunity to give it to repair again.I improvised and turned off the touch screen in the Device Manager. I could only use the digitizer, but at least i was able to work with the Helix. Few days ago there was a Windows update and i noticed that this update resetted my settings in the device manager. I was able to use the touch input completely problem-free again and felt happy like a little child, not knowing how much is missed this comfort!The problem w... Read more

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RELEVANCY SCORE 53.6

Windows 7 EnterpriseSystem does not see or react to external display when connectedNothing displays when connectedExternal display says nothing connectedTried multiple dongles - same results
Other system that include a VGA connector work just fine to same external display.

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RELEVANCY SCORE 53.6

I have very unusual problem.
New HPZ800 quad core with QuadroCX video card running Windows 7 64bit release candidate. 6 mb Ram. Remarkable performance.

Bought dreamcolor HP Monitor. Ran fine. Latest firware. Newest Nvidia drivers. Newest monitor drivers. Calibrated fine with Spider Elite colorimeter. Profile appears very good.

One hour later goes into screen saver mode or something. Black screen using Display port. Use display port adapter to DVI cable works fine. This appears to exclude bad display port output from card.

This is the second monitor that does this. The first was reported as monitor defect.

Anyone had this experience or suggestion?

AJR

A:LP240zx display port problem

I'd try disabling all Power Saving options in Win7. Set power profile to High Performance and then go into the Advanced section and nuke anything related to display or graphics.

Just a suggestion, not sure if it will help.

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RELEVANCY SCORE 53.6

When I connect 60" LG monitor and duplicate my laptop screen I can only see the bottom toolbar on the monitor. The Laptop screen is fine. Any ideas??

A:Monitor display problem on VGA port

Does an extended desktop work, or does it do the same?

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RELEVANCY SCORE 52.8

I have an ATI Mobility Radeon HD 4670 (on my Dell Studio XPS 1640 notebook) and I just tried to use my external monitor (Dell P2210) through a DisplayPort cable, but it did not work in Windows 7 (x64). It did display the BIOS and the Windows startup screen, but after the startup the (external) screen went black. My guess was that it could be a driver issue, thus I just tried to roll back the driver, but it did not solve the problem. I currently use Catalyst 10.3 beta (driver 8.710.3.0). Do you have any idea what could be the problem?

A:ATI Radeon 4670 Display Port Problem

display port SHOULD work, but you may want to see if you can lower the resolution.

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RELEVANCY SCORE 52.8

Hello, I tried to connect to my second monitor by Display Port in my HP EliteBook 8470p, I use adapter Display Port to HDMI.It looks like Monitor see connection as it see cable plugged (black screen) but my laptop doen't see any change.I tried to detect monitiors with no success. Any suggestions ? links? Best Regards,Adam

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RELEVANCY SCORE 52.8

Hi, I have M900 Tiny and Lenovo 2324 24" Diplasy using Displayport adapter and HDMI cable. The monitor blacks out for two or three seconds and comes back while watching Movie (Netflix, other online streaming) and sometimes blackout and if I do not reconnect cable, screen stays black. 1. Update video driver manually, found instruction here, still same2. changed HDMI cable, not displayport (female to HDMI) adaptor, which is brand new, still same3. uninstalled Intel video card drive, restarted and Windows installed it again, still same. Same happens from both outputs, I was searching solutions for three days, tried different ways, nothing changed. Any ideas? I bought DisplayPort Adaptor from Maplin. P.S. Also, when I connect M900 to my TV with Microsoft Wireless Display Adaptor, after 10 minutes, it disconnects.

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RELEVANCY SCORE 52.8

I have a M900 Tiny with three display ports. This unit will only display to my acer display on the top port. The other two it wont. I took it to work and hooked it up to a 4k monitor and each port worked fine. I tried another long DP cable at home and it didnt work. Is it the cable length of the Display port cable? If so is there a "for sure" workable 15 to 20 foot display port cable out there I can buy. Confused and tired.

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RELEVANCY SCORE 52.4

Greetings! I'm experiencing a problem on what appears to be HP Prodesk 600 G2 computers exclusively.  Intermittently, when the computer wakes from sleep or standby, the computer loses its monitor drivers. When the computer wakes the monitor is now in 640x480 resolution and if you look in the Screen Resolution window it shows the current driver is the "Generic Non-PnP Monitor".  These computers are hooked up with dual HP displays of like model and when it happens the fix seems to be to simply restart the computer. While this is easy enough it is extremely disruptive to the work of our users and so I've been tasked with finding a real fix to this problem. To that end I have updated the computer with the latest BIOS from HP as well as the latest Intel graphics drivers from HP's website (Intel Graphics 530 chipset) but to no avail. We have also tried using different monitors and it continues to occur intermittently. Also, we have many HP Prodesk G1's in the building and none of these have this problem. This leads me to suspect that this is a problem exclusive to the Prodesk G2's and not with Windows or the monitors we are using. It should also be noted that both monitors are connected using the on-board display ports. My hunch is that it is the Intel Graphics 530 (onboard) graphics chipset that that's the problem but I don't think we should have to buy a seperate graphics card to get two displays to work on these computers especially when it's so clear th... Read more

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RELEVANCY SCORE 52

Thinkpad X230iI have an Acer R221Q external monitor. If I connect my Thinkpad to the monitor's HDMI port using the Mini Display port, in Windows 7, I get the dreaded blinking.If I connect from Linux Mint, everything works perfectly OK!!!!! Is there a solution for the Windows fault?

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RELEVANCY SCORE 51.2

Here is my situation,
I own a Lattitude E7450, and needed to connected two displays to it. I went ahead and bought the Dell E-Port Plus Advanced Port Replicator with USB 3.0, since it has 2 DVI ports on the back. It shows it is compatible with my laptop.
I set up my dock, connected my laptop, as well as both external monitors. Only one monitor shows a duplicated desktop. When I go into the display settings, I cannot see any existence of another external display being connected.
All of my drivers are up to date, restarted laptop many times. Pretty bummed out.
Anyone have any solution/knowledge to this?

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RELEVANCY SCORE 50.8

As mentioned in the title I have both pieces of hardware.  I also just purchased a third Dell U2414H LCD monitor.  I am trying to connect all 3 via display port.  However it seems that all I can do is 2 monitors?  When I try to daisychain them I got 2 monitors mirroring each other and one through HDMI off the laptop.

Is this a physical limitation of the replicator?  Is there a firmware update somewhere?

A:Dell Latitude E6520 & E-Port Plus 2 - Display port issue

The E6520 comes with Intel HD Graphics 3000.  The specs for that GPU are buried in the specs for the CPU itself, but if you go to ark.intel.com and look up your CPU, then scroll down to the graphics section and verify that it shows Intel HD Graphics 3000, you'll find that that GPU only supports 2 independent displays, which is why you see mirroring.  More recent Intel GPUs do indeed support 3 displays, but no Intel GPUs to my knowledge yet support 4.
If your E6520 has the NVIDIA discrete GPU, I can't find any information on NVIDIA's site about maximum number of supported displays, but based on your experience I would assume it's 2 unless indicated otherwise.

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RELEVANCY SCORE 49.6

Is there a way to make the USB Type-C port on the VN7-572G a display port? Like downloadable drivers?

A:VN7-572G USB Type-C port as a display port

Also curious about the answer to this. Did you try it out by any chance?

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RELEVANCY SCORE 49.6

Bonjour,
 
J'ai acheté ce portable neuf par correspondance et j'aimerais savoir ce que j'ai comme port sur le côté droit de l'ordinateur. Je devais avoir un port Thunderbolt 3 mais il semble que ce soit un port mini-display. J'aimerais que l'on me précise la réaliser à l'aide de l'information suivante :
 
HP Spectre Pro x360 G2 Convertible PC

X5G74UT#ABA
HEWLETT-PACKARD INC. 136642
NOTEBOOK/TWO-IN-ONE/CORE I5 6300U/2.4GHZ/8GB-DDR-1600/256GB SSD M.2/13.3IN/W10P 1
REC701
 
Mon objectif était d'acheter une Docking station du type Thunderbolt 3. Est-ce que je le peux avec cet appareil ? Sinon, que me recommandez-vous comme docking qui contient le maximum de ports pour cet ordinateur ?
 
Merci
 
Henri Frappier

A:Port Thunderbolt 3 ou port mini-display

@somitadmin

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
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Thank you for your understanding.

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RELEVANCY SCORE 49.6

Is there a way to make the USB Type-C port on the VN7-572G a display port? Like downloadable drivers?

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RELEVANCY SCORE 48.8

Good day I am using the ThinkCentre M910s and would like to use a projector from VGA and the local screen on display port. However, both display ports are not giving any signal to the monitor. I have tried another monitor and a different cable with no luck. The computer does not Auto detect the monitor as well. Plaease assist with any solutions or ideas you might have to resolve this. Much appreciated.  

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RELEVANCY SCORE 48.4

Hello, I am attempting to use the mini display port outpt on the Thinkpad Yoga14 to connect to an HDMI monitor using a miniDP to HDMI adapter. I've tried two different adapters. The monitor is never recognized. However, the mini-display port will work with a miniDP to DVI or miniDP to VGA adapter cable (I verfied this at a store where there were multiple cables and monitors to use). miniDP to HDMI: does not workminiDP to DVI: worksminiDP to VGA: works Has anyone else seen this problem?

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RELEVANCY SCORE 47.6

When my Helix 2nd Gen is turned on after sleep - I need to detach the ultrabook pro keybaord and attach it again in order for it to work on the pc. If not - I cannot use the keys on the keyboard. Any other with the same problem?

A:Helix keyboard problem

I have the same problem, Helix 2nd Gen and Windows 10.Even after latest firmware upgrade for the keyboard dock the problem is not fixed. Although the keyboard works in 90% of the time..I noticed that the mouse and trackpad always work, but only the keys are not working from time to time.Could you please test if your backlight of the keyboard goes out if you put the computer in standby? My keyboard lights just keep burning all the time wich is stupid off course as standby is meant to save battery power...Thanks.

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RELEVANCY SCORE 47.6

Hello all
I have client who did a firmware upgrade to his e5450 because his old E-Port at home would not read his new laptop. he has admin rights so couldn't really stop him. now the laptop will not register on either e-port it does not detect the monitors at all. I want to undo his firmware update but cant seem to find where when or what did it upgrade. He ran this firmware Synaptics VMM2320 MST HUB Firmware Update(http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverid=1XFPM ) can anyone help to restore his displays or do I reimage ?

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RELEVANCY SCORE 47.2

I've just purchased a 2. gen Helix (20CG) with german Ultrabook Pro Keyboard Dock, very happy with the machine, but a bit annoyed with the German keyboard layout. I've got an older 1. gen Helix (3XXX) with Ultrabook Keyboard Dock (not Pro), are the keys interchangeable, so I can change the layout of the Pro Keyboard to my desired/preferred language (which is Danish)? Anyone tried this or have info's on this?The key-size seems to be the same, but I don't know about the hinges or mechanics and how about backlight?Buing a new keyboard dock is no option for me, the expence of this is no match to the annoyance with it...

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RELEVANCY SCORE 46.8

Greetings, All! I have a Helix model 3698 that I recently upgraded (wipe and install) to Windows 10.  When I connect it to the keyboard dock, Power doesn't pass through, nor does it recognize the keyboard or trackpoint/pad.  There are no actual error messages, however.When the unit is powered off and connected to the keyboard dock, I can plug in the power supply, and the red LED on the back of the tablet flashes several times.If I connect another Helix to this keyboard dock, it works fine, but another keyboard dock connected to this Helix doesn't work... Any suggestions on what I may have missed? Thanks for your input.

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RELEVANCY SCORE 46

New Omen 32...will not function on displayport.  Windows 7 all updated...MSi motherboard B75A G43...Sapphire  HD6670  1 G with display port.  I cannot seem to get the monitor to hold in didplay port mode using OSD. 

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RELEVANCY SCORE 45.2

I installed Windows 10 64bit on my Lenovo Helix ThinkPad Machine Type Model: 20CG001AED and installed all drivers except 1 unknown device driver that i couldn't determine; driver details are ACPI\INT3430\3&B1BFB68&0 Please help urgentThanxxx

A:Helix (Type 20CG, 20CH) Laptop (ThinkPad) Driver Problem

Hello and welcome to the CommunityIt's an Intel Serial IO SPI Host Controller. The driver for win10 should be included in the image or installed as an update. You might get it from ms update catalog manually.

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RELEVANCY SCORE 45.2

I installed Windows 10 64bit on my Lenovo Helix ThinkPad Machine Type Model: 20CG001AED and installed all drivers except 1 unknown device driver that i couldn't determine; driver details are ACPI\INT3430\3&B1BFB68&0 Please help urgentThanxxx

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RELEVANCY SCORE 44

1. I would like to change my COM 1 TO COM 3.
Can this be done in the CMOS? or is there a simplier yet effective way that it can be done?

I need your help as soon as possible.

[Edited by Jsimon on 08-16-2001 at 12:13 PM]
 

A:How Do I change Com.port 1 to Com.port 3? My modem is silent. Dual booting problem

What do you mean by changing COM1 to COM3? Do you want to move a device? Reassign IRQs? Physically pick one up off the motherboard and move it?

Your modem sound is usually configured in two places. One is in the Control Panel, and the other is in the Dial-up Networking settings. Adjust the volume there.

Are you running Windows 2000 and Windows 98 on separate paritions (drive letters)? If so, you'll need to use special software to convert the FAT32 file system to NTFS. I believe Parition Magic will allow this without data loss. However, I would never make such a large system change without first backing up data. There is always the chance that everything could get wiped out.
 

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RELEVANCY SCORE 43.6

i have a router/modem, Thomson ST536 and a router, Netgear WNR 1000. i have a static ip address already and port forward for both router with instructions from portforward.com. yet, when i check if the ports are open using simple port forwarding, only the tcp port is opened. the udp port remains closes. is there something else i must do to open the udp port?
 

A:problem with port forwarding. tcp port gets opened but udp remains closed.

bumpz
 

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RELEVANCY SCORE 43.2

Hi 
I have Dell 6430s and I have 2 port USB on Laptop. USB port behind work ok (detect, power and connect), but on the right side looks is corrupt by Dell/Windows software- detect plug, give power to connected device, but i cant use this device - mouse, pendrive or anything else.
Windows 7 64 bits Home premium
DELL 6430s
USB SOFT: intel extensible host controller 1.0.0.194

I install/unistall all drivers from DELL Site, and any changes all devides connected by side USB as unknown devices.

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RELEVANCY SCORE 43.2

Hi everyone, I have a Wacom Cintiq 27 qhd touch tablet and I am trying to hook it up to the Envy Recline's usb ports via Wacom's display port and don't know the combination to get the display to show correctly. The touch is working from the tablet to the Envy's screen, but the tablet is showing anything. What should I do?

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RELEVANCY SCORE 43.2

I just bought a new display that has DVI, display port and VGA. I'm looking at getting an EVGA GTX980 which has DVI and display port. What would be a better choice? The display is 1920x1080 at 60Hz.

A:display port or DVI?

Check and see if that card and monitor has a HDMI ports.

HDMI work very well with 1920x1080 at 60Hz.

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RELEVANCY SCORE 43.2

Hi i have the new hp Envy 13-007na edition with Usb-c. i am attempting to use the usb port for video output ( as i need 60hz for 4k)  however i plug in a usb-c to display port adaptor and attach a Display port cable to the monitor. But nothing happens. windows not the screen pick anything up at all. I've never had issues on other laptops just this one, please can someone advise. thanks

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RELEVANCY SCORE 43.2

hi i have elitebook 8770w workstation the displayport dosnt work .. can you help me 

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RELEVANCY SCORE 43.2

I want to connect my P50 to a 4K TV while ensuring that the TV receives a 4K signal at 60Hz. That rules out the use of the HDMI port as, per spec sheet, it is limited to 4k @ 30Hz. I am thinking of buying an active mini dp to HDMI 2.0 adapter. The question is, will this work with the P50 ?

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RELEVANCY SCORE 43.2

someone can confirm that the video card "NVIDIA GeForce GT630 DP (2GB) PCIe x16 Graphics Card Card" (B4J92AA) has two doors with DP 1.2 standard? thank you

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RELEVANCY SCORE 42.8

Dear Sir,

I would like to purchase DELL OPTIPLEX 3020 MICRO and it has only Display port. 
Actually, I want to connect it to TV. Therefore, I will use adapter to tranfer Display port to HDMI.
But I have question that
 Will the audio signal carry with HDMI or not? 
Please help me to answer 
Thanks a lot 

A:Display Port to HDMI

I don't know about the 3020 micro, but I have used DP to HDMI before and it carries the audio to the TV

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RELEVANCY SCORE 42.8

I upgraded my monitor to a freesync and it's all really nice, a part from one SERIOUSLY annoying problem.

I turn my monitor off as well as my system, I regularly leave my system on and my monitor off. The problem is, if i turn my system on without the monitor being on (which I like to do regularly) it doesn't think there is a monitor attached and reverts to a default resolution completely trashing my desktop icons and window sizes.

I am aware that Display Port is PnP and that the whole power off visibility thing is a known issue, but surely there is some sort of work around?

I've tried to find the default screen resolution settings in the registry but not had any luck.

Has anyone found a solution to this?

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RELEVANCY SCORE 42.8

Just purchased a new Mobo (Asus P8Z77-V Deluxe). Haven't bought the CPU. I am waithing on the new 22nm models. After taking a close look at the display outputs on the mobo I have a choice of HDMI or Display Port. None of my existing monitors have ports for that. Soooo I guess I get a new display.

What should I be looking at as far as cables and the choice between HDMI or Display Port. I am not familiar with either one. Also I am assuming the cabling is different for the two ports.

A:Display Port or HDMI

You can find adapters to allow you to use either with DVI. If your current monitor needs replacing anyway, an HDMI-native model will be cheaper than the DP version.

It can get more complicated if you have plans for multiple monitors down the road.

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RELEVANCY SCORE 42.8

My PC has a 4850 Radeon ATI with 2 Dual link DVI-D outputs. I recently acquired a Del U2412 monitor, which has several different input connectors, one of which is display port. ATM, I'm using DVI-D, but am wondering if a DVD-D to Display Port adaptor will increase the performance of this monitor? Thanks, Salton

A:DVI to Display Port feasibility

msalton1, it will not improve the performance, it is used to help with multi-monitor setups. A straight Display port connection can improve bandwidth but with an adapter you gain nothing.

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RELEVANCY SCORE 42.8

Is it possible to use the Display Port wihout Docking station to setup 2 external monitor? Connect 1 monitor to the VGA connector and the 2nd monitor to the DisplayPort? If it does, it does not detect the monitor connected to the Displayport. Thanks.

A:Elitebook 840 G1 Display Port

mjk888 you mean HP 2013 Ultraslim Docking Station please make a firmware update ftp://ftp.hp.com/pub/softpaq/sp71001-71500/sp71104.exe 

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