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Recent Windows Update fixed my "restart" and other hardware issues!

Q: Recent Windows Update fixed my "restart" and other hardware issues!

Just thought I'd pass along this observation...

Something done by Microsoft in a fairly recent (say no more than the past 3-4 weeks) has addressed TWO specific seemingly BIOS-related issues I've had on my Supermicro C2SBX motherboard ever since installing Win7 back in December 2009. The issues are obviously specific to this mobo (and possibly others) because they do NOT show up on my other machine which uses an ASUS P5Q3 board.

Anyway, the two problems were:

(1) Windows "restart" does not work, but rather seems to hang up in the midst of the hardware re-boot sequence. I see the "hard drive in use" light stuck on, which is tied to my Adaptec 39320 SCSI Adapter card when in use, not to my SATA drives.

So this might be an issue relating to the Adaptec card in this C2SBX board. Don't know.

Anyway, I'm forced to use "shutdown" which does work, and then a cold power-on re-boot from OFF... as my replacement for a simple "restart" to avoid the intervening power off/on sequence.

(2) Although I have three SATA drives in the machine, inevitably only one or two of them appear in the BIOS-produced device discovery list of hard drives that appear during the VERBOSE output at boot time.

Sometimes, all three will appear. But this is generally after some time of significant maintenance to Window. However before too long again the list will drop one or two drives, and things are back to how they've always shown at boot time from the BIOS.
NOTES: (1) neither of these two symptoms affects Win7 performance at all; (2) neither of these two symptoms is exhibited by WinXP running multi-boot on the identical machine.

In other words, when I boot to WinXP I can use its "restart" with no problem, using the exact same C2SBX board and Adaptec 39320 card in it. Also, when I do reboot WinXP repeatedly, on each reboot the BIOS list of SATA hard drives shows all three drives!

So there is (or was) something about how Win7 saved data in NVRAM or hardware configuration or something when it shut down and/or restarted that was clearly slightly different from how WinXP did those same functions. And for me, the effect of those differences was to cause my two symptoms described above.
Well, I'm thrilled to report that NEITHER OF THESE TWO SYMPTOMS APPEARS ANY LONGER!!! Just within the past 3-4 weeks this has changed, and obviously it's only Windows Update that could account for it.

I've been running with SP1 installed in Win7 for a long time now, so it's not tied to SP1. It's something much more recent which has finally fixed this issue.

Now, not only can I "restart" perfectly but also at re-boot the BIOS now shows ALL THREE SATA HARD DRIVES... always.

MS has obviously fixed something, and Win7 now behaves exactly like WinXP for me on these matters.
Also, there's yet one other symptom I faced early on with Win7 and its hard drive "spin-down after a user-specified period of inactivity". I'd initially thought this issue may have involved only my SCSI drives, and this perhaps implicate just the Adaptec drivers used for my SCSI drives. But subsequent experimenting and observation suggested that it also affected SATA drives.

Turns out NONE OF MY DRIVES were ever going into "sleep" spin-down mode, as I wanted them to do after 15-minutes of inactivity. I'd even gone to the trouble of using a program named HDDScan, which has a function to manually spin-down/up drives. All I really needed to do was spin a drive down, and Win7 would automatically spin it back up if it was needed.

Anyway, I'd been using this approach for a long time now, ever since discovering that for some reason the spin-down/up functionality which worked perfectly on my hardware setup in WinXP did not seem to work under Win7. No matter what tweaks I tried and adjustments to Win7 power management setup, I just couldn't get my drives to sleep.

I also thought it might have been due to some software program or Windows task that was constantly inquiring of my drives, and thus never letting them reach "idle" limits. But no matter what programs or threads I stopped to test out that theory, the drives would just not spin down.

Until about 3 months ago (actually, I can't recall exactly but I think it might have happened shortly after SP1 came out). I can now report that I have absolutely confirmed that my drives are now spinning down as desired!

Obviously, again something from a Microsoft provided Windows Update has done this (and there's been no Adaptec driver update applied). Again, this affects BOTH my SCSI drives as well as my SATA drives, so it's obviously something generic in Win7's power management handler that was responsible for the problem originally and has now finally been corrected.

I know others have reported that their drives "sleep" properly, so it's very likely something tied to my own hardware setup (but it happened on both my C2SBX and P5Q3 machines, which are fairly similar after that).

Nevertheless, I had the symptom on both of my machines. And now I have "solution" on both machines, and the drives now spin down/up as desired on both machines.
In summary, obviously Microsoft is fixing things, and this particular set of fixes to my hardware-related issues is much appreciated.

Preferred Solution: Recent Windows Update fixed my "restart" and other hardware issues!

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Recent Windows Update fixed my "restart" and other hardware issues!

Good idea to share your observations.

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Before the recent update, in windows update ?Advanced Options? screen, I selected ?Notify to schedule restart? so my PC will not restart by itself after an update, as mentioned in this article How to Schedule Restarts for Updates in Windows 10

Yesterday after windows update, ?Notify to schedule restart? is missing (see screenshot below). Now the PC will restart automatically after a Windows update. I have unsaved documents lost when it restarted by itself yesterday.

How to get back the ?Notify to schedule restart? option? I only want to manually restart my PC after an update. Thanks

A:Win update “Notify to schedule restart" missing after recent update?

Hi, how do you get it back? It's changed slightly. You need to go back one from that screen, click restart options.

Note there is also now a 12 hour max 'active hours' period you can specify which stops restarts in that period.

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Hello everyone how are you!

I have a question, actually I'm development a application for sharing internet connection. I'm using "Wireless Hosted Network and Internet Connection Sharing" that it's in https://msdn.microsoft.com/en-us/library/windows/desktop/dd815252%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

I want change default IP Address range and I have read that these settings it's in next address:


My question is, How I can restart or update the "Internet Connection Shraring" or "Wireless Hosted Network" after I change the IP Address range for that assign IP Address different to default.

Thank you!

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I'm Running Windows 7 64 bit, Home Premium, fully updated.

On my laptop (64 bit Windows 7), "Recent Items" works properly, showing all docs I've opened only (no folders, as it should be). The taskbar Jumplists for each program also show recent docs opened in that program.

The "Recent Places" folder, however, is always empty, nor do recent folders show on the Jumplists for folders.

Searching has turned up nothing useful, but tells me I'm not the only one with this issue.

What I've tried already:sfc /scannow
making sure both the "Store and display" options in Taskbar and Start Menu Properties are checked.
making sure the reg key HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\Recent points to the correct folder (%APPDATA%\Microsoft\Windows\Recent Items) and that the folder itself is actually named "Recent Items" and not just "Recent"
running a disk scan
Safe mode
Essentially, it seems that documents opened are recorded but not folders. I'm stumped at this point. Anyone know what's up with this?

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My new HP printer is a USB plug-in. It is meant to be a fixed piece of equipment that I won't be routinely unplugging. I have the "Safely Remove Hardware" icon showing in the tray.
I'm concerned if I just tell it to "Stop" that the computer will not be able to communicate with the printer anymore.
How can I get rid of the "Safely Remove Hardware" icon in my tray.

Thanks, Chris

A:Fixed Printer shows in "Safely Remove Hardware"

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i noticed that recently i haven't been getting my regular windows updates and now when i click on windows update via the control panel, it takes several minutes to load and then when it finally does, it comes up with a red x and the quote above in the
title. I tried opening windows defender as well and it said that it was turned off. i click turn on and it gives me a timeout error after about 2 minutes: 0x800705b4. One thing to note is that i recently got a virus on my computer about 2 weeks ago. According
to AVG it is gone but i have my doubts. i manually downloaded the Microsoft security essential definitions too because it wasn't updating for use and it is now working. The scan is currently in progress but i don't think ill find anything because i did the
same thing with AVG. I tried multiple things from threads like restarting the services and such but to no avail. Please help me, i'm desperate for a windows update. Ill provide any system information that is required for the solution.

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This problem started when I accidentally agreed to upgrade to Windows 10 which put that update in my queue. I subsequently cancelled the update but the upgrade remained. This was a problem for me because Windows 7 could not update itself while the Windows 10 update is in the queue and I have important third party software that won't let itself be installed on an un-updated computer. So I am stuck.

I called Microsoft and they were able to (after much time) get rid of the Windows 10 update. However they left me in a never-ending loop of "Restart your computer to install important updates" and my software still won't install. I spent another 2 days on the phone with Microsoft techs and they exhausted their tools and told me reinstalling Windows 7 was my only choice - trying to avoid that. I do have a restore point but it's back in May which is doable I guess but I've had bad luck with restore and am looking to solve this another way.

More details:
* Restarting from the prompt in Windows Update does nothing
* Clicking on check for updates tells me I have to restart first
* I have the original Windows disc that came with the computer, but it is a recovery DVD only and did not give me the option of repairing Windows Update.
* I ran scannow and SURT. Didn't work.
* I have not got any windows error codes
* The only update in my history is the KB947821 hotfix. Something the Microsoft techs did removed the other history
* I uploaded the SFC details file. The CBS... Read more

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I've restarted the system several times. I get the same issue.

I ran these at elevated:


C:\windows\system32>NET START BFE
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

C:\windows\system32>NET START BITS
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

C:\windows\system32>NET START WUAUSERV
System error 1058 has occured.

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.
Any help with this is GREATLY appreciated

A:Windows 7 Update "Service is NOT running, Restart system"

Please download the Farbar Service Scanner from


Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

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I have a Windows 7 x64 machine that is permanently stuck trying to install the same update.
I have followed various posts off of MS websites to rename SoftareDistribution etc. but none have helped.
HAve tried
1. Boot intoClean Boot Mode and try updating again.
2. Run the Microsoft Fixit and see how it works.

How do I reset Windows Update components?

3. Try System Update Readiness tool by referring toWhat is the System Update Readiness Tool?.
4. Run
System File Checker tool and see how it works.

The WindowsUpdateClient log posts the error 0x80070bc9

CBS log has the following:
2012-09-22 15:09:44, Info                  CBS    Session: 30251211_3937697323 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Session: 30251212_293967167 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386,
Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, Distribut... Read more

A:Windows Update loops with a "Restart your computer to install important updates"

Thanks Alex
I had already tried the steps in the post you linked.
In the end I have had to reinstall Windows 7 over the top (keeping all settings) and this has fixed the issue with Windows Updates.
It is frustrating that I could not find a solution as I do not like glossing over the issues without first finding a solution but unfortunately it was not my pc and time was against me.
Thanks for all the replies.

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Basically, i've tried a number of fixes and so far none have actually solved the problem.
I am running Windows 7 Premium. 6GB RAM. 64-bit Operating System. Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz.
 any help?

A:"Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." Any Help?

Sorry guys, i found my own solve.
if anyone else needs help with this, this is what i did to fix mine.
then click the first link on that.

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Hello! I have a minor problem with one of my customer. Her laptop (asus X53u w/ windows 7 home premium x64) reboots perfectly using the start menu "restart" option.. but when I run windows updates and press its "restart now" button, the screen goes blank as if is shut down and the rest of the hardware is still running (fans on as well as the light on the power button). It occurs right after "Configuring windows updates 30%". The fans are still running, power button light is still on and the screen is shut down...

It is the first time I have this issue... do you guys have any clue on how to troubleshoot this? It only happens with the restart now button after installing windows update.

Thanks in advance

Edit: i need to hold the power button for 4 seconds to get out of that blank screen state

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I Purchased Win 7 Ultimate some months ago as a download. It activated properly, and has been very stable. I replaced my processor three days ago without incident - no messages about activation. Now I am getting the black screen and "Windows is not genuine" message. I tried entering the product code - no joy. So I called the number and tried phone activation - three times - at the end, it said "you cannot activate Windows today". There used to be a number to call to explain about hardware updates - but I cannot find it anywhere on their site. I tried system restore, and it didn't complete.

Any help anyone could provied would be greatly appreciated. I am not interested in paying for my copy of Windows again.

A:Hardware update - Now "Windows not genuine" Can't activate


Very strange that when you called you were not transferred to a rep. Try one of these numbers
Microsoft Volume Licensing - Activation Centers

Did you call on the Holiday weekend, maybe you should try again during normal business hours.

Let me know what happens.

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I've found: https://support.microsoft.com/en-gb/help/4558998 which I *think* is the July patch Tuesday update for WIndows Server 2019 (long term support channel).
1. Is there any way to confirm which KB is the "patch Tuesday"?
2. Why doesn't the above link, list all of the fixed KBs that have been rolled into it?
I did find this site: https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2020-1350
3. For example, for CVE-2020-1350, it does list 4558998 in the Security Updates table at the bottom. Does this imply CVE-2020-1350 is fixed by applying 4558998? But again, why isn't there just one page for 4558998 which lists all addressed CVEs?
My overall goal here is to be able to have a definitive list of cumulative updates and know exactly what is included in them.

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Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

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Whenever I restart/reboot my computer, I ALWAYS get this "found new hardware" message for an ethernet controller. I was given the computer by my "boyfriend" (who's into the whole "hacking" deal) and quite honestly I have NO CLUE what's in it. I run Windows XP. Could someone please help me find out what's going on? Thanks!!!

Sorry, I guess I should have put this in the HARDWARD section...my bad!!!

A:Everytime I restart my computer, I get a "found new hardware" message...WHY???

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How do I move the "Recent Places" and "Recent Items" folders so as to have all users' 'recent' folders in the same place?


A:Same "Recent Places" and "Recent Items" folder for everyone?

Welcome to Seven Forums molasses. I don't think that is possible as their location is in each users appdata folder

C:\Users\(User Name)\AppData\Roaming\Microsoft\Windows\Recent Items

Each user will always have their own individual list.

A Guy

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If your computer's webcam is freezing or not working properly after installing the "anniversary" update for Windows 10, you're not alone.
You can read about it HERE.


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Yesterday, I tried downloading the full version of Windows 8.1 from the Windows store. It ran the first two steps (downloading, installing), and then it came to "checking for compatibility." After five minutes, I got a message in the form of a banner across the screen (the color of my metro background) that said I needed to uninstall an app called "Kaspersky Internet Security Suite/Anti-Virus/Pure/Crystal. I ran the executable file "kavremover" from the Kaspersky website to completely remove my existing anti-virus software (Anti-Virus Internet Security 2013) and all versions of "Kaspersky Pure." Upon the 10th reboot and installation attempt, it continues to show me this message. What can I do?

A:"Compatibility Issues" Preventing Windows 8.1 Update

Hi Vialtoclef,

Apparently, Kapersky has a product tutorial on how to prepare your computer for the Windows 8.1 update:

Important tip: Prepare for the Windows 8.1 update

I do understand that the removal tool should have worked; however, since it did not, maybe you can do a reinstall and follow the preparation tutorial to see if it takes when your computer (using Kapersky) is properly prepared for the update. Good luck.

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When trying to update with Windows update, i get a spontaneous reboot or a bluescreen-crash.
The filename "lzx32.sys" is mentioned.

The updates i'm trying to install are the following (roughly translated from norwegian):
"Update for Windows Media Format 11 SDK for Windows XP (KB939399)"
"Windows Tool for removal of dangerous software - march 2007 (KB890830)"
Other than that, i believe i have all other windows-updates.

I do however recall there beeing a third update on the list when i started the installation for the first time.
After the third or forth spontanous restart/bluscreen, when i figured something was wrong, it has disappeared from the list.
I do not know if it actually got installed or not.

I've been following the 5-steps-before-posting as good as possible.
From my normal startup programs msn-messenger and daemon-tools were shutted down before the dss-scan.
Here are the three logs (panda-activescan, dss-main and dss-extra attached):
PS: note that the "extra.txt" is from the first scan, which was done abit earlier than my last scan where the pasted "main.txt" is from.
This is because i was unable to get a fresh "extra.txt" from the last scan (no minimized window at all).
OK, here we go now:

Incident Status Location ... Read more

A:Windows Update - spontaneous reboots/bluescreens "lzx32.sys" - "Exploit/ByteVerify"


In addition I've done some work myself (Rustbfix.exe, SpywareGuard, SuperAntiSpyware Free Edition, AVG Anti-Spyware), and it seems to be cleaner than it was (i.e. Windows Update works).

It would be nice anyways to get the facts straight, so here's a fresh log from Deckards System Scanner:

Deckard's System Scanner v20070318.32
Run by Claw_ on 2007-03-22 at 14:16:44
Computer is in Normal Mode.

-- HijackThis (run as Claw_.exe) -----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 14:17:16, on 22.03.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\Programfiler\Norton Internet Security\ISSVC.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Grisoft\AVG Anti-S... Read more

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I really am trying to clear these lists the "Move to" and "Copy to" in the file explorer, but cannot figure it out have been looking different places .  Please help, as most of the folders in those lists dont exist anymore..

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In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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So I have this weird thing happening in my relatively fresh install of Windows 10.
Whenever I search for "Check for Updates" or "Windows Update settings" on the search box of the start menu, I get the results that I want but if I press enter or try to click on those results nothing happens.. As far as I know I can click all others search results but those, and maybe others related to windows update.

I can still get updates by going to Settings>Update & Security though.

In my other computers this works fine, and as far as I can tell all the updates are done.
From what I've searched around other people seemed to have a similar issue where they couldn't acess the settings at all which isn't my case. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results.

A:Can't click on "Check for Updates" "Windows Update settings" on Start

.............. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results. .....................

Please clarify what did you mean by "no results".

When sfc /scannow is completed, it will give you one of the following 3 reports....................(paraphrasing)

1. No integrity violation.
2. Found corrupted files and repair is successful.
3. Found corrupted files but unable to repair some of them.

Which one of the above is applicable to you ?

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"safely remove hardware" icon is in my tray at start up even when I don't have hardware in. It ways it's for USB Mass Storage Device for 4 drives which I think are my memory card slots. Also when I use a hardware and then safely remove it out, then put a hardware in again, my pc doesn't know it's there and the safely remove hardware doesn't pop up. In this case I have to restart up my pc again. I've been to device manager and there's an "!" on it but it says it's working properly. Please help me.

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Hello guys,

I don't know what I did, but nothing happens when I click on those two things in the search bar:

View image: wtf

I reinstalled Windows a few hours ago, and IIRC pressing those with the mouse lead somewhere. Now when I click on them, it does nothing. I have to type in "Settings", so I can click on the actual Windows App. Then I can navigate to those settings. IIRC those results were "clickable".

Can somebody help?

Thanks in advance!

A:Can't open "Windows Update Settings" or "Check for Updates"

Hello iamnewhere,

If you like, here's a Windows Update shortcut to use for now until hopefully an update will sort it for you.

Windows Update Shortcut - Create in Windows 10

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I can't get important windows 7 update because of this error code.  Please help me before i through it off the observation deck of the empire state building.

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To anyone that can help me out:

I purchased a windows anytime upgrade key and upgraded my system from windows 7 home premiuim to windows 7 ultimate now when my windows tries to update I get this: (See image titled "message")

To bring you up to speed as to what I've done so far:
I ran sfc\scannow and no errors were found
I downloaded the hotfixes and apllied them and still could not update
I tried to do a system restore to the point before I upgraded, but I could not perform one because all of my previous attempts to update windows automatically creates a system restore and all the restore points were within a 24 hour period
I installed a system update readiness tool as per "windows help and support" dialogue box

To see the updates that did not install, refer to the image titled "update"

Really, I feel like I've done my homework and I've exhausted my efforts as to how to fix this problem. I'm currently going to school for computers and so I really like to apply what I learn in real world situations, but this one has got me stumped!

I'm also attaching my checksur.log I don't understand it now and it looks like a foreign language to me, but as I progress through my information systems degree I hope one day I can become a techsupport forum partner.

Any help would be greatly appreciated!!

Thanks in advance,



Checking System Update Read... Read more

A:windows update error code "WindowsUpdate_80073712" "WindowsUpdate_dt000"

Hi have you tried running a start up repair An update is not installed successfully when you try to install the update in Windows Vista and Windows 7

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Mikael Nilsen here.
When I try to use Windows update, I get the errorcode "WindowsUpdate_80246002" "WindowsUpdate_dt000"
I have not installed any new programs, only updated Adobe Air.
I tried to uninstall Adobe Air to check if it was the problem, but got the same errorcode, so why this came up I don`t understand.
I hope you can help me with this, as soon as possible.
Best regards
Mikael Nilsen

A:Windows update fails, errorcode "WindowsUpdate_80246002" "WindowsUpdate_dt000"

Like Gary said, you could try to reset the Windows Update components as below:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058/en-usKaren Hu
TechNet Community Support

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I'm not sure what this is in Windows Update [and this seems to be greyed out itself too], but how is it possible to have no results in Google on this KB that's in Windows Update?

I also clicked on the "more information" for the Microsoft Knowledge Base, but nothing came up there either.

A:A "non-existent" Windows update ("KB3024777") even Google can't find

Also note that it can't be unchecked/deselected.

Edit: It seems this update removes kb3004394 and vanish without a trace (except in History).
Neither seems to be available in the uninstall list afterwards.

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Hey everyone,
        I am trying to get the REST queries to work with the sharepoint end points instead of graph end points. I first created an app with relevant permissions and have given it the admin consent. Then I am hitting the https://login.microsoftonline.com/<tenant>.onmicrosoft.com/oauth2/token?Content-Type=application/x-www-form-urlencoded end
point with https://<tenant>.sharepoint.com as resource. I am then using the access token retrieved to give the rest call to https://<tenant>.sharepoint.com/_api/v2.0/drives/b!3indYSbqZ0-hVSPnCgIZy-2xDMh7jH9AuQnEzJMc6TEfQoSJvJT-R6tT0lFBQiPr/root/delta
but it is failing with "error":{"code":"generalException","message":"General exception while processing"}}. The REST response code is 401 Unauthorized. I have filed a Microsoft support ticket but they
have asked me to post on these forms. Can someone please help me with this? I am not able to move forward because the error is pretty generic and doesn't give any additional details.
Sai Kiran Katuri.

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I'm trying under "Windows Update" to click on "check for updates" however when I do that I get message
"windows update cannot currently check for updates, because updates on this computer are controlled by your system administrator"
I am the admin on the PC however this PC points to a In-office "WSUS server" to normally get its update
Is there a work around to this that I could add to my local group policy or registry?
I have been under Group Policy Object Editor -->Computer Configuration --> Administrative Templates -->
Windows Components --> Windows Update
but seen nothing that would allow to override this error
Any suggestion(s) would be most appreciated

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Whenever I try to get updates I get the following message:

"Restart you computer to install important updates" and "Windows
can't update important files and services while the system is
using them. Save any open files and restart the computer, and
then try to check for new updates."

This is constant, never ends.

It may be related to the fact that I once clicked on getting
Windows 10 (download later) and realized that was a bad mistake,
because after that MS didn't give me any real choice: either do
it now, or do it in the next 72 hours! I tried to follow some
advice on various forums to get rid of this, but none of my
attempts were successful.

I do NOT want Windows 10 right now, nor in the next 72 hours.

I apparently can no longer get updates, including security
updates, not absolutely sure. The one thing that is certain is
that I am getting this nag screen from "Windows Update" about
restarting my computer, which I have done a hundred times in
the past couple of days.

I need some help.

Thanks in advance.

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I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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Not sure if this is hardware or software, or maybe both. But I am stuck. Some time ago I had issues with a crashed hard drive (that was in the process of replacing a smaller, full one that was showing signs of failing), and have been using a borrowed drive from a friend in my computer. I should have been done with it and gotten the replacement drive by now, but I've been dragging my feet about trying data recovery or not.

Now, I literally just plugged in her drive and booted up my computer. It works, but has lots of little quirks:

I can't burn CDs (and yes, there is a burner installed); I've tried using windows to burn and other programs like nero, and even itunes.

Backups of my Quicken program fail - even if I tell it to put the backup file on one of the other partitions;

Outlook won't send mail (but it receives fine) and a file export (for backup purposes) fails as well;

Attempts to do a mail merge from office using Outlook contacts returns an error about translator not being installed, yet when I try to install it, it fails as well; this happens whether I try to export from outlook, or do the mail merge from in word.

and lastly (I think), windows will not update.
Now, granted, this was an old install of a non-genuine copy of windows, but I re-ran windows setup with a genuine copy when I had a different issue with windows booting but it still pops up the message about being non-genuine.

I have been planning to just reformat the drive and reins... Read more

A:Lots of "little" issues..hardware and/or software

Nobody has any ideas/suggestions/comments?

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Hi Everyone,

I am currently attempting to install Windows 7 on an SSD RAID Array, and I have encountered several issues (this has been a one step forward, two steps backward affair). The issue that I am currently facing is the fact that I am unable to load RAID drivers during the OS installation.

As is normal for this kind of installation I choose "Custom" and I cannot see any drives listed, this is the point at which I click on "Load Drivers" and then I select "Browse". My challenge is that regardless of how I "insert the drivers", which is to say whether I put them on a separate USB drive (FAT32 partitioned), or take the Windows 7 installation DVD out and insert a CD with drivers - I simply cannot navigate to the drivers.

Because I am unable to load the RAID drivers I simply cannot proceed with the OS installation.

*** Note ****

As of writing this I came across a program called RT Seven Lite, which has allowed me to create a "slip streamed" Windows 7 installation - using the program I was able to integrate the troublesome drivers into the Windows 7 installation disk.


Kind Regards,


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Hi Everyone,

I am currently attempting to install Windows 7 on an SSD RAID Array, and I have encountered several issues (this has been a one step forward, two steps backward affair). The issue that I am currently facing is the fact that I am unable to load RAID drivers during the OS installation.

As is normal for this kind of installation I choose "Custom" and I cannot see any drives listed, this is the point at which I click on "Load Drivers" and then I select "Browse". My challenge is that regardless of how I "insert the drivers", which is to say whether I put them on a separate USB drive (FAT32 partitioned), or take the Windows 7 installation DVD out and insert a CD with drivers - I simply cannot navigate to the drivers.

Because I am unable to load the RAID drivers I simply cannot proceed with the OS installation.

*** Note ****

As of writing this I came across a program called RT Seven Lite, which has allowed me to create a "slip streamed" Windows 7 installation - using the program I was able to integrate the troublesome drivers into the Windows 7 installation disk.


Kind Regards,


A:Fixed "Unable to load RAID drivers for Windows 7 installation"

Did it work?

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I just updated my laptop from the original version of Windows 10 to Version 1211 (build 10586.11) and have a strange issue with my USB ports.

The USB 3.0 port works as expected. However, I attempted to create a recovery drive on thumb drive using a USB 2.0 port. The recovery creating process stalled seeming not to recognize the thumb drive in the USB port. I tried the same thing using the USB 3.0 port and it worked as expected.

When I plug in a thumb drive into the USB 2.0 port, it is recognized in File Explorer and I can successfully write to and delete files from the drive. However, the thumb drive doesn't appear in the "Safely Remove Hardware Icon" in the system tray. When I insert or remove the thumb drive, I don't get the "USB connect/disconnect" chime either. The USB 3.0 port works exactly as it should.

I changed the drivers as suggested in the following thread:
The issue still exists.

Other than creating the recovery drive, the issue doesn't seem to cause any problems but it just doesn't seem right.

Has anyone else seen this issue and does anyone have a solution?

A:No "Safely Remove Hardware Icon" after Win 10 update

Same for me. Thanks to whoever will find a solution.

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Hopefully someone will see this XD desperately need help!

I had a problem, with my ipod sometimes refusing to connect, and good ol Windows 7 kept asking if it could have a shot at fixing it. My iPod was about 50% success at connecting without needing to restart it and try reconnecting, so I decided to let windows try and find a problem, why not. Well... it fixed the problem of my iPod's connection issues, but in doing so put all of my music in some sort of "invisible" folder. iTunes shows 55.4 GB of "other" on the iPod, but cannot access any of it. In addition, opening it up in explorer with "show hidden folders and files" selected yields no results at all! Clearly my music is still there as per the 55.4 GB of "other." Does anyone know anything about this! I reeeeeeeeeally dont want to lose all of my music

A:Windows 7 "fixed" iPod, files are invisible

It sounds like your ipod's database is messed up. You might be able to rebuild it with a piece of software. There are lots of them out there. The last time it happened to me I used a program called "Floola". It has a repair ipod feature that repairs/rebuilds ipod databases. It might work for you too.

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i am working on a very troubled IBM-pen3-(XP-over-WIN2000) laptop(actually have another thread ongoing). This post is about the "windows installer" issues

i can not get online nor get system restore,nor safe mode working

Via the laptop's CD drive, i have able to install some utilities, but some utilities will not run with a error message about "windows installer" problems. what is windows installer, is there a way of repairing that? i do have a second computer(this one) i can get online with.

A:What is a file called "windows installer" and can it be fixed?

Try the Wndows Installer Cleanup Utility

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windows update error "WindowsUpdate_80070BC9" "WindowsUpdate_dt000"
I am using windows 7 64 bit
I cannot install any important updates and haven't been since 8/2010

A:windows update error "WindowsUpdate_80070BC9" "WindowsUpdate_dt000"

These links from Microsoft Support will help you up....
Link 1
Link 2

PLZ go through these support links and do reply if the problem is solved......

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I've run Windows download troubleshooter.  It says that it has fixed the problem but it hasn't.  I've tried with both firewall on and off.  The following comes from the Windows update log.

    AU    #############
    AU    ## START ##  AU: Search for updates
    AU    #########
    AU    <<## SUBMITTED ## AU: Search for updates [CallId = ]
    Agent    *************
    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    Agent    *********
    Agent      * Online = Yes; Ignore download priority = No
    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    Agent      * Search Scope = {Machine}
    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4... Read more

A:Windows is unable to update "WindowsUpdate_8024402F" "WindowsUpdate_dt000"


You may launch this Fixit.
Kim Zhou

TechNet Community Support

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Hello all,
I own an Asus laptop with pre-installed Windows 8.1 and, after downloading & installing recent Windows updates (20th of September 2014, if memory serves me correctly), I am unable to access desktop because system freezes at boot sequence returning me this error: "Secure Boot Violation. Invalid signature detected. Check Secure Boot Policy in Setup" printed inside a small red box.

After googling around, someone suggested to disable "Secure Boot" from BIOS and enable "Launch CSM". I performed such operations but I got no results (BIOS menu automatically appears after every reboot). Someone else suggested to change boot sequence and start system from a Recovery CD but I got no CD supplied with my laptop as Asus stopped providing CDs from very long time AFAIK.

I am quite sure problem relies on Windows Updates because I used this Laptop very little times and no p2p or hacked programs are installed. In addition to that, as far as I read, it seems other Win users experienced the same issue after installing WinUpdates but they have different BIOS so is not easy for me to understand my BIOS accordingly to what they do in their own BIOS in order to solve issue.

What annoys me most is that I bought this Laptop in July 2014 and, just three months later, it got freezes because of official Windows Updates and not because of bad behaviour of user.

Thank you all for reading.
I appreciate your help very much.

A:"Secure Boot Violation" error after recent Windows Updates

Turn off Secure Boot, but do not enable CSM.

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see attached screenshots (part 1 is the actual error code, part 2 is a log of the 10 updates in question failing repeatedly)

i've tried using the reset.cmd script linked at Error 0x80070005 in Windows Update when you try to install updates (and the blog linked at the bottom of that KB article) which nets thousands of registry edit failures, mostly "5: Access is denied". also tried downloading each of those updates to install them manually and every single one gives the dialog box "This update is not applicable to your computer", which is absolute baloney since all of them are marked as important updates in Windows Update (and yes, i did download the appropriate versions for my computer - Windows 7 64 bit)

COMODO Internet Security and Malwarebytes Anti-Malware didn't turn up anything of note (the latter turned up a few apparent non-threats under the "Potentially Unwanted Program" category, which i quarantined. can supply a log of this if needed.)

i'm installing the System Update Readiness Tool right now as i'm typing this, wasn't expecting it to take longer than 15 minutes. i'll be back to edit OP with logs of that and sfc /scannow when they're both done.

would appreciate a fix soon, as one of these uninstallable updates is a patch for the FREAK SSL exploit.

EDIT: SURT just finished and all it says is "Installation Complete". i feel stupid for asking this, but what do i do after this? (besides sfc /scannow, which i'm gonna do right ... Read more

A:10 recent Windows Updates giving "unknown error" 80070005

Please note that mediafire is a blocked source in this forum - for good reason.
I really do suggest that you find an alternative fileshare site, unless you want to infest your friends with what is generally considered adware, at best, and malware at worst.
I have managed to access the file (I think!) - but I will not be able to complete the download until tomorrow.

Here is the link I found (munged a little... ) hxxp://download1046.**************/ck21txe7vpsg/jjjazwmg1z3mtm7/CBS.zip

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Hello All!

Would need your help with this...

Windows 7 "Recent Places" stopped recording the most recently visited files. I have presently no idea what triggered this issue.

Please review the attached screenshot displaying the properties of the "Recent Places" folder. Maybe that will give you a hint.

I need your help!

Thank you!

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Hi all

My problem is the Windows Explorer Search bar, which is to find in the upper right corner of every Explorer Window (BTW, my OS is Windows 7 home premium SP1).

This image url example.png - directupload.net explaines my question with one quick view

The WindowsExplorer search bar provides a Choice for only the latest 3 search terms, typed in, for a lookup, recently. These 3 terms show up as a list, in the moment you start to type-in a term. Problem is, you NEVER see more than only the latest 3 search terms. Every newly entered search term would overwrite one of the latest 3 terms.

It would help strongly if I could rely on, say, the latest 10 (recently used) search terms.

Is there a way to expand the Explorer list (of recently used terms), to a higher count?

Big Thank you in Advance.

A:Expanding "recent Entries" within Windows Explorer Search bar

First we need to be sure that you can get 10 searches.... do you know for sure you can

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This is a custom-built desktop that has been running since 2014. No recent changes to hardware (only change ever might have been RAM addition). After years of updates, recently started getting the notices with 0xC004F200 error on startup. Screen is now black with Build 7601 Windows is not genuine notice. I believe that I still have the COA, but will have to look. Though I didn't build it, I trust the guy who did. Any help is warmly welcome.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-8YD6J-6MTCC-DF49C
Windows Product Key Hash: Fvo3L+ndDSXOXvjxM40p0jf2rHw=
Windows Product ID: 00371-OEM-9323837-65984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3E4E1BCB-F853-4C2C-AB0A-CA344D5E3E04}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed B... Read more

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This is one feature of Windows XP Pro and to click Start button and see "My recent documents" next to My Pictures etc would be great.

A:Solved: How to install "My recent documents" in Windows XP

Yeah this is possible

right click the start button/ properties/ start menu tab/ customize/ then the advanced tab

see at the bottom of that page. List my most recently opened documents, put a check in that box, now it should be on the start menu



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