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Solved: Windows 8 Updates in Safe Mode

Q: Solved: Windows 8 Updates in Safe Mode

It there a way to run Windows 8 updates when in Safe Mode. Control Panel doesn't show the Update option.

Preferred Solution: Solved: Windows 8 Updates in Safe Mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Solved: Windows 8 Updates in Safe Mode

Isn't this the same question that you asked in your previous Thread at your Post #17..?



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This morning I saw the latest Windows 7 updates on an old computer I have (A VM running in XCP-NG) to run an old version of Confluence Wiki but that's not really important.
After installing the updates and rebooting the VM is so slow that it looks frozen at times. I restarted it in safe mode to remove the updates but when I access the Windows Updates list from Programs and Features it shows "No updates installed."
Has anyone else seen something like this? I have backups of this VM so I'm working to restore from a backup and before you ask, I know - I have to update that Win7 machine to a more recent version of Windows.
Thanks in advance and best regards.

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Running Internet explorer 7 , Firefox 3.5.18 and Vista Home Basic. Compaq Desktop computer.
Problem started this morning, couldn't turn on the PC. No power. Checked cords and plugs ,monitor would turn on ,printer worked so it's nothing to do with powerboards,sockets,electricity. Waited 10 mins and tried again. The pc powered up to the windows log in screen. I left it and came back 20 mins later and the light behind the power on/off button had gone from green to amber and the screen was blank. My initial thought was the PSU. I rebooted and got it working however Internet explorer wouldn't open but firefox would. I ran avg but could not open the home page to see the results of the scan. I closed firefox and tried to reboot but got an error message saying firefox was still running. I started the task manager only it wouldn't display, I could see the green icon only in the bottom toolbar. I couldn't see the taskmanager even though it was running. I powered down by holding in the on/off button for 10 seconds. Rebooted into safemode. I can run both browsers in safe mode. I downloaded spybot ,got updates and ran it and fixed the problems it found. I installed avira and ran it. It found 1 problem,
EXP/ms04-028.jpeg.A which was removed.
I was unable to get into windows update to get the online scan in either normal or safe mode. I'm not sure if the problem is a virus or not since after removing ms04-028 I still have the problem.
Any suggestions? and I ... Read more

A:Can only open browsers in safe mode, can't get windows updates

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A couple days ago I got the ultradefraggerfraud (as Symantec calls it) on my old old Dell Inspiron Latitude D620 running XP Professional. I successfully got rid of it (as far as I can tell all was working properly) by using AntiMalwareBytes in safe mode followed by Ccleaner. Everything was running normally afterward.

When I went to bed and shut down the computer, it automatically installed updates from Microsoft. The next morning, when I turned on the computer which had been working fine before, I got the black screen and blinking cursor. I cannot get into safe mode at all. Nothing happens when I hit f8 or f1 after turning on. All I get is the black screen and a loud beep whenever I hit any keys.

I can get into Setup, but I don't know what to do there (if anything).

Rather than just give up and reinstall Windows XP, I thought I'd try to see if anyone here can help. Since the laptop was working fine before Windows Updates, it makes me think that perhaps there's a simple way (or at least some way) to fix this. I really don't want to have to reinstall from scratch if I can help it. I'm convinced the Windows updates had something to do with this.

Can anyone help me?


A:Black Screen & no safe mode...after cleaning a virus & getting Windows updates

I can get into Setup, but I don't know what to do there (if anything).Do you mean the recovery console?Did you try running chkdsk /r ?

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i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.

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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

A:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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I can't install Win Updates. I tried getting into Safe Mode. I got the Menu, and selected Safe Mode with Networking, but I just get a blank screen. I have ERUNT, and went back 3 months, but that didn't help. Now, I have more updates that won't install.

I ran Malwarebytes and Superantivirus, and it didn't help.Please help.
Per prep instructions, I ran DDS and Defogger, and made sure Win Firewall is up.

A:Can't get Win updates or get into Safe Mode

No need for follow-up or help with this issue. It's not a malware problem. I had corrupt and missing files causing my problem. I worked with the Microsoft support team, and they helped me find the problem. Unfortunately, we couldn't get all the missing files. So, they are going to help me upgrade to Win 7.

I must say that they are rapidly changing the image of Microsoft from being an unresponsive software company to a customer focused company. I have never gotten such great service from any vendor, and at no cost to me. These guys went the extra mile for me. They were very responsive and skillful. And they are a Microsoft overseas outsource team. Forget what you heard about outsourced teams. They speak better English than some of us in the USA...very skillful and a job well done. :-)

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I can't install Win Updates. I tried getting into Safe Mode. I got the Menu, and selected Safe Mode with Networking, but I just get a blank screen. I have ERUNT, and went back 3 months, but that didn't help. Now, I have more updates that won't install.

I ran Malwarebytes and Superantivirus, and it didn't help.Please help.

A:Can't get Win updates or get into Safe Mode

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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Acer 5252 - auto-processed Win7 Home Prem (64 bit) updates. System started running slowly - figured it was from some large games so deleted them and defragged - system progressively worse - no viruses detected. Started getting error when trying to CtrlAltDel to get to task mgr to see what processes were running - error was "The logon process was unable to display security and logon option...". Reboot brings up Windows with no errors but takes 5-10 min for anything to start, and then hangs again. Can only shut down with power button. Starting in Safe Mode (w/ or w/o Networking) works but restore points are missing, so can't revert (I had plenty of room so not sure why the old points were deleted).

Dragged out my old Acer 6530 - Win7 Home Prem (32 bit) - haven't used it since around Jan so it was several updates behind. Worked fine until Windows updates applied - then same behavior as the first laptop. Was able to revert back to prior Windows and problems were gone.

I've seen other people complain about the CtrlAltDel issue in the past, but not sure why it's hitting me now, especially on both 32 bit and 64 bit. I couldn't say definitively that was the only change on the 5252, but it was the Win update was the only thing changed on the 6530 last night.

I know there are security updates I need to put on, but I also need an operational laptop! Any ideas? I can't d/l any utilities on the problem laptop. I can run TSG SysInfo if you want ... Read more

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I've been working on my father's computer (an HP pavillion zv5000), and realized that he had some Windows XP updates to be installed, so I decided to download them. What I didn't realize at the time was that he hadn't installed any updates in almost 2 years (though Automatic Updates appear to be enabled). When I rebooted after the installations were complete, I could not start in Normal Mode.

When starting normally, I get a black screen with white writing saying that
there's been a problem with the computer (can't remember word-for-word), and gives me the option to start in safe mode, safe mode with networking, and another safe mode. It also offers to start up with the last settings that worked, or normal mode. When I try to boot up in normal mode, it sends me back to that same screen, and likewise when I try to boot with the last settings. Now it only works in Safe Mode.

I'm not really sure what's happened, and if it's related to the updates or if it could be a virus (I got a similar screen when my own computer had a virus a few years ago). I'd appreciate any and all help!

Thanks in advance

A:computer only starts in safe mode after updates

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Hi, just wondering if I'm the only one to have noted that MS offers to install pending Windows Updates on the Safe Mode login screen in an identical fashion to normal mode.

...er.. did you notice the inconsistency?

Situation: Set Windows Updates to notify, not download. Require password to log in. With pending windows updates, go to safe mode. MS use exactly the same screen as in normal mode, including the notification of updates and instruction to go to PC Settings to install them.

...er.. but it's Safe Mode... please sir, I haven't got an internet connection...


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Well basically i tried to improve my laptops performance and before i was gonna make any changes i wanted to make recovery point. i tried to do this but an error came saying some about the volume shadow. so i went into system and started it and put it on automatic. i was asked to restart my PC and after that a blck screen started to come saying the drivers need to be checked for consistancy. Now when i log in in the normal mode it looks like its in safge mode. i cant connect to the internet, i am not able to open apps. my icons are normal size but i am unable to do anything on it. PLease Help Me. I am running Windows 7 Home Premium


A:Solved: Windows 7 looking like its in safe mode even though its not

Please run this forum's system info utility & post the results in your next reply.
If applicable, please provide your computer's brand, model & model #.

Most likley your computer is using basic display settings.

When did the computer last work well? When did the problem begin? Sometimes the exact date is important.

What changed; a hardware or software installation or removal; an update to W7 [ check your W7 update history ] or update to your anti malware or other antimalware program / programs ]; an update to Java or an Adobe program for example?
Control Panel
upper right, set "view" to large icons
Open Display
Upper left, go to "display settings"
Please provide a screen shot.

In control panel, open "device manager"
Maximize the screen
View > display hidden devices
Left click the "+" to the left of "display adapters"
Create a screen shot.

Use W7's snipping tool, or follow the instructions, below



On your keyboard, look for a key labeled "print screen" OR "PrtSc" OR "PRN SCN" or some variation.
When you want to capture that which is displayed, press the print screen button.
Open Paint [ start > programs / all programs ... Read more

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A couple of days ago my laptop (Toshiba Satellite Pro A300, running XP Professional) became infected by "XP Defender 2011". In an attempt to be clever I tried to remove it myself using RKill, FixExe and then Malware Bytes. After managing to remove some infected Registry files and one infected file (see log below) there is no longer the Defender pop-up or block on the Firewall. However, when I try to run my laptop in Safemode I get a blue-screen message about there being a known virus on my system, my Automatic updates are blocked and my web browsers (Mozilla, IE) occasionally crash.

Thank you very much for your time.


Here is my MBAM log:

Malwarebytes' Anti-Malware

Database version: 6575

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

14/05/2011 14:34:22
mbam-log-2011-05-14 (14-34-22).txt

Scan type: Full scan (C:\|)
Objects scanned: 275806
Time elapsed: 1 hour(s), 49 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet&... Read more

A:Safe Mode/Automatic Updates blocked by XP Defender

Hello, please run these now.Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.Click the Start Scan button.Do not use the computer during the scanIf the scan completes with nothing found, click Close to exit.If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. will be created and saved to the root directory (usually Local Disk C:).Copy and paste the contents of that file in your next reply.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not s... Read more

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After trying to update yesterday I got the "couldn't update, undoing changes" message. I let it finish and restart and it just goes back to the same undoing changes message. I tried restarting in safe mode but couldn't do that either. The only thing I can get into is bios after I restart it.

A:Stuck undoing updates, can't restart in safe mode. 8.1

Hello bwh,

If you like, you could see if using OPTION THREE in the tutorial below to completely reset Windows Update may help.

Windows Update - Reset - Windows 7 Help Forums

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Hi I've been struggling to remove some kind of virus from my computer. It redirects browser windows and won't let me download or update any malware removal tools. I used my laptop to download malwarebytes (not up to date b/c of update issue) and ran it but got no threats. Since the problem continued, I ran malware bytes in safe mode. It found 4 threats and I deleted these. Afterwards the problem remained and I now cannot enter safe mode.

I also tried booting from an AVG recovery CD, scanned and found one threat, deleted, problem remains. I can get into windows explorer but it will no let me edit All Users/Application Data.

Here is my hijackthis log.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:19:23 AM, on 10/19/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\SugarSync\SugarSyncManager.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\b... Read more

A:Unable to download security updates or go to safe mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/424107 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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HI all...

I had my computer in storage for 7 weeks (on a boat being shipped back to US from the Middle East) and just got it unpacked a few days ago.

It started normally (a BIG relief) then wanted to do updates...48 of them!! So I started the update process but after the updates it will not boot...not normally, not to safe mode. The PC ran a CHKDSK on its own but couldn't boot after the CHKDSK.

I did manage to get Startup Repair to run once and the machine restarted to the Windows splash screen then that disappeared and now all I get is a black screen with a mouse pointer which I can move but nothing to point it at.

I cannot get to Sys Restore, safe mode, AV programs, etc.

I DO have a brand new Win 7 disk I got in Dubai a few months ago after having a tech there rebuild the machine with a new HDD and more memory...but it says "OEM System Builder Pack intended for system builders ONLY"...I suppose I could do a clean install with that and I also have a complete backup on an external drive that I made just before leaving Dubai...butI don't want to do that unless I have to.

Any thoughts?



A:Can't boot (normal or safe mode) after multiple updates

Quote: Originally Posted by captjoe777

HI all...

I had my computer in storage for 7 weeks (on a boat being shipped back to US from the Middle East) and just got it unpacked a few days ago.

It started normally (a BIG relief) then wanted to do updates...48 of them!! So I started the update process but after the updates it will not boot...not normally, not to safe mode. The PC ran a CHKDSK on its own but couldn't boot after the CHKDSK.

I did manage to get Startup Repair to run once and the machine restarted to the Windows splash screen then that disappeared and now all I get is a black screen with a mouse pointer which I can move but nothing to point it at.

I cannot get to Sys Restore, safe mode, AV programs, etc.

I DO have a brand new Win 7 disk I got in Dubai a few months ago after having a tech there rebuild the machine with a new HDD and more memory...but it says "OEM System Builder Pack intended for system builders ONLY"...I suppose I could do a clean install with that and I also have a complete backup on an external drive that I made just before leaving Dubai...butI don't want to do that unless I have to.

Any thoughts?



See if the following helps;

Try running Command Prompt from the repair menu and then Check Disk:

1. Insert the Windows 7 Disc and boot from it.
2. In the recovery menu, choose Command Prompt .
3. Type the following command and press Enter:

Chkdsk /r /f
... Read more

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Today I tried to power up my Dell desktop with Windows XP, and it wouldn't start. At first I got a blue screen that I think said that STOP 0x000000001 (0x000000180x0000002 0x0000000,0X F71A425F) DRIVER_IRQL_NOT_LESS_OR_EQUAL IASTOR.SYS ADDRESS F71A425F BASE AT F7195000 datestamp 42b2d42) DRIVER_IRQL_NOT_LESS_OR_EQUAL. Some of the letters and numbers I wrote down that were in strings may be off (I hope I copied them down correctly). However, I tried to restart using the last configuration that worked (which someone said I should try), and now I can't load at all; I don't even get this error screen. When I try to load with safe mode, it loads up to muy.sys and then nothing happens. I have not installed anything terribly recently, and I unplugged all the stuff in my USB drives to see if that would fix it. No luck.

I don't know what to do from here. :( I'm not very computer savvy, so I'm hoping someone can help me.

A:[SOLVED] Windows XP won't load, even in safe mode

and welcome to the Forum

Do you have the Dell Reinstallation Disc?

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Hello. I recently tried to update my graphic driver through Windows Update and it caused the screen to go black. I thought I would be able to boot in safe mode and restore the changes, but it does not seem to be as easy as that in Windows 8.

I can access BIOS with F2, but nothing happens when I hold down or tap F8. I have tried to search around for a solution, but they are either not working, require the OS-CD or me to be able to log in somehow...

Some help would really be appreciated!

A:Solved: How to start Windows 8.1 in Safe Mode?

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Windows 7 will not boot into NORMAL mode. It will only boot into SAFE mode.
This Windows does not provide the option: Boot into last good configuration....
It only offers: SAFE
SAFE with Networking

In Safe Mode, I can not get Windows to react to a hard network connection.

I don't know how to get out of the SAFE mode loop and force Windows back into NORMAL mode.

A:Solved: Windows 7 boots only into SAFE mode

Does it boot when you choose "Normal" mode? If not, using "force" to boot to normal mode will make it completely unbootable, right?

You will need to fix whatever the problem is first.

How did this happen? Were there any recent updates or installations? Did you damage the system with any registry cleaners or "optimizers" of some kind? Was anything possibly important recently removed? Were there any problems or symptoms before this happened?

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Help Please.

I'm trying to install Microsoft AutoRoute and I get this message saying I'm in Safe Mode when I'm not also saying the Windows installer is not correctly installed, within seconds of starting the install.

I'm running XP Pro with SP2.
Any clues why???

A:Solved: Help - Windows thinks I'm in Safe Mode ??

i have the exact same problem. how did you fix it????

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Afternoon All,
Trying to get my brother's computer up and running. At boot, it runs through the bios screen and then the screen pops up stating it's apologies and that Window's did not start properly. Regardless of the option I choose, it will not boot. It goes to the Window's logo screen and then cycles back to the bios screen and to the apologie screen. I have tried setting up an external drive, making it the primary drive and booting from there with no luck. Any suggestions of how I can either get to a command prompt so I can scan the drive or get the external drive to boot?

Thank you much.

Windows 2000

A:Solved: Windows will not boot to safe mode

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HP Pavillion dv6500t laptop
Vista Home Premium

I had my laptop out and was scanning a few articles today when it turned off. I assumed the battery died so I plugged it in, and restarted it. The thing wouldn't get into windows though. It showed the opening page (push <F#> for stuff page) then went to loading windows vista, then the screen turned black, and Windows never booted up. normally it will blink black for a few seconds and then load up, but it never loaded. I tried multiple times, no success.

then I pushed F8 to go into advanced option and tried to boot using last known good configuration, and had no success. Tried it a couple times with no results. Then I hit F2 and did a RAM memory test, passed. Tried to boot into safe mode, and it keeps stalling on the same spot. It loads driver CLASSPNP.sys then crcdisk.sys and just stalls, and I have to turn it off. Hangs up on that same spot every time.

I'm currently running a hard disc check (eta 94 minutes), but I've run out of options for fixing this thing. I've lost my recovery discs I burned when I got the laptop, so I don't have that option readily available atm (though I know someone who may have a set available later next week). Since the last restart, I've installed nothing. I updated my drivers and flashed the BIOS about 3-4 restarts ago, and its worked fine since then, so I don't think its a driver issue, but not sure. If anyone can help, I'd be most appreciative

~Phil... Read more

A:Solved: Can't boot into Windows or Safe Mode

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I am having similar problems as mentioned in the following post.

But the above post have been closed without any mention of resolution.

Is there any solution to fix this issue other than replacing the laptop?
If so, please help by sharing it.


A:Solved: Not able to start Windows XP - not even in Safe mode

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Help Please.

I'm trying to install Microsoft AutoRoute and I get this message saying I'm in Safe Mode when I'm not also saying the Windows installer is not correctly installed, within seconds of starting the install.

I'm running XP Pro with SP2.
Any clues why???

A:Solved: Help - Windows thinks I'm in Safe Mode ??

Solved. Carried out Microsofts Article : 315353

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After a brownout during which my battery backup failed, my computer lost power. On bringing it back up, I can start my computer in safe mode and safe mode with networking, however attempting to start it up normally will display my normal icons and desktop, and then the taskbar, start menu, and all normal functions of windows such as right-click menus and ctrl+alt+del functions seem to hang. ctrl+alt+del instead eventually shows a message that it failed to display the related security options and suggests a restart using the power button.

I need to find the source of this issue and repair it so that I can run windows normally again. Sadly, I do not possess system recovery points to roll back to, and I don't have a system repair disk of any sort.
TSG Sysyinfo:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X6 1055T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 6
RAM: 4095 Mb
Graphics Card: ATI Radeon HD 5570, 1024 Mb
Hard Drives: C: Total - 476837 MB, Free - 75657 MB;
Motherboard: MSI, 890GXM-G65 (MS-7642)
Antivirus: avast! Antivirus, Updated and Enabled

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When I turn on my Acer laptop normally it loads but then completely freezes, not letting me do anything. The only way I can use it is through safe mode. It was working fine before it suddenly broke and it is only a few months old. I thought it might be a virus? I do have up to date anti virus though. Please help! I'm completely useless at computers so hopefully its something simple! Thanks.

A:Solved: Windows will only boot in safe mode

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a friend of mine has a Dell desktop PC (now out of warranty), he had a virus from Facebook that has stopped most of his software connecting to the internet or even install new software, everything has been tried to sort it out, he didn't make a back-up disc of Vista & he has lost the sticker with the Microsoft code, so the last resort seems to be to get a copy of Windows 7 & install that, as he can only get his PC to work in Safe Mode is it possible to install Windows 7 via Safe Mode on a PC that is virus-ed up ?

thank you

*note to moderators/admin
i posted this here as i thought it the best place, i know i have mentioned virus issues also, if you think that this post is more suitable for the virus/trojan area then please move it, sorry for any inconvenience

A:[SOLVED] can windows 7 install from safe mode ?

If he has his data backed up, He can install by booting from the win7 disc, deleteing partitions and installing.

Otherwise, see if any of this helps:

If you have the Dell System restore ( not all Dells do ) you can use that and you will not need a install CD


If not, You can get a reinstallation guide specific to your Dell here

You can request a replacement instalation cd here:

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is it safe to remove all windows xp security updates and hotfixes in the hidden add/remove programs list? i am happy with these fixes and have no desire to uninstall them

A:Solved: is it safe to delete windows xp security updates and hot fixes?

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Hey guys, I have been reading around and posted a bit on reddit and still no solution, although it seems like it should be simple.

2 weeks ago tuesday my work laptop had regularly scheduled windows updates that everyone loves to see right before they shut down. the next day it began with the circle of death after 1-3 min after start up, sometimes upwards of 30 minutes of functionality. but eventually the circle of death comes and i can't click on anything, however the mouse will still function.

i have gone back to every restore point possible and still get the freezing. i have updated/ran MSE in safe mode as well.

It's not a huge deal if I have to reformat, I just really feel like the solution shouldn't be that hard.

Anyways, thanks for your time.

A:BSOD, after regular updates, works fine in safe mode

Hello and welcome aarondsp well if you can get safe mode run these mate


http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 >in safe mode if need be



matecan we have some system specs please as what you have posted gives us not thatmuch to work with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs

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Since the update reboot Outlook is running in safe mode and though the reading panel is correctly set up it is closed every time Outlook is restarted. Add ones are all missing. I have no idea how to sort it short of removing all the updates. I have run a repair install and SFC /SCANNOW with no problems or change.

A:Outlook 2010 running in safe mode after todays updates

Have a look at this thread :

The OP said uninstalling KB3114409 fixes the problem.

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Oh boy.

There was a thunderstorm last night, so I hibernated the Windows 7 x64 computer, then switched the back power switch, then unplugged it to be safe rather than sorry.

This morning, I turn the computer on, attempt to restore from the hibernation, and get DRIVER_IRQL_NOT_LESS_OR_EQUAL blue screen mentioning ndis.sys. So it reboots and prompts me to delete the previous session. I say "fine go for it". Windows boots to a blank screen. No mouse, no HD activity, caps lock light doesn't respond.

So I look up the error and find it is about the onboard network adapter. I turn it off in bios, try to boot to windows, no change. Still blank after "starting windows".

I try startup repair. Blank screen. I try safe mode. Blank screen with mouse that doesn't move.

I did a memtest with another boot disk I had that didn't find errors, and tried bootiing to a disc that contained Windows XP. From there I ran chkdsk on all of the drives, and it fixed errors in "uppercase file". (googled that and it said it is inconsequential). I tried to replace ndis.sys with an older version while I was there, but the file was super protected. I went into Disk management, and found my boot drive wasn't the active partition, so I set it to Active (dunno if this was good or bad).

Next boot, tried a regular boot, it said BOOTMGR is missing.

Popped in Windows install disc, there was only one option for me at this screen . It went into "starting wi... Read more

A:Solved: Can't get into Windows, Safe Mode or Startup Repair

Did this machine have Vista or Windows 7 on it before you had this problem?

With the Vista and XP selection in your posted image, I would say that you installed Vista, on a XP machine as a second OS.

Bottom line, if this is a Windows 7 machines, you need to get your Windows 7 DVD and rebuild the machine.

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I started Windows XP Home Edition and pressed F8. I chose Safe Mode with Networking. The OS loads the files. As it is supposed to load Windows in safe mode, it restarted again in Normal Mode. What seems to be the problem?

A:[SOLVED] Windows XP Home Edition cannot run in safe mode

Does it work without Networking??

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+, x86 Family 15 Model 107 Stepping 2
Processor Count: 1
RAM: 1918 Mb
Graphics Card:
Hard Drives: C: Total - 51622 MB, Free - 34620 MB; D: Total - 6999 MB, Free - 5143 MB;
Antivirus: Symantec AntiVirus Corporate Edition, Updated: Yes, On-Demand Scanner: Enabled

My daughter-in-law's "eMachine T3624" Desktop XP Home Edition machine crashed and the mother board died.
I chose to extract her HDD from the old tower and install it to a new Desktop tower. The new one uses a AMD 64x2 processor.
I discovered that the HDD would not boot. I fixed the boot loader (NTLDR repair) and proceeded.
I was able to boot the machine to Safe mode, only.
When ever I tried to boot to Safe mode + networking, it would tell me
when I clicked on the Administrator icon ,that Microsoft Windows was not activated
and it will not be activated in Safe mode.
The problem is that it won't boot in Normal mode,
when I select it from the Safe mode menu.
I have no choice but to use Safe mode. Otherwise, the computer tries to boot Windows,
goes to the splash and then abruptly the machine restarts, and it is endlessly looping like that.
Additionally, when I first tried to boot the HDD, I saw a quick program come up
and ask me if I wanted to "restore" the... Read more

A:Solved: Cannot activate Windows XP from Safe mode+networking

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Background: Have had a few failed boots recently, but ignored these as XP would boot up fine after pressing reset. Had a power failure (OK, OK, I switched it off at the wall by mistake as it was shutting down) - since then, can't boot.

Situation now:
It gets as far as the Window XP logo with the blue blobs scrolling and then restarts. Sometimes I get the "Overclocking failed..." error, sometimes a CPU temperature failure message. Can't start in any of the safe modes, can't start with last good config, can't start normally.

Tried repairing / recovering using the XP disc, but it didn't recognise my Windows install on my C: drive. It only recognised an old install on my D: drive. Cancelled the recovery. Went into XP set up, which discovered the C: drive but said it was empty and couldn't recognise the format (FAT or the other one N-something something). Booted up in old D: drive XP set-up (successfully) and managed to save my personal files onto a memory stick.

Please help!


A:Solved: Windows XP restarting after Logo - no safe mode

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Help web buying/zedo hijacker. Can't bring up in safemode either. Windows 2000 SP4.

Tried Ad-Aware, Clamwin they run but don't delete anything.
Can't get Trend Micro Housecall to work.

I can get to my web through task manager.

The Desktop disappears until I run file from task manager .. windows explorer.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:29:13 PM, on 1/2/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Symantec\ACT\act.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.1... Read more

A:[SOLVED] Windows 2000 SP4 Safe Mode will not work


I can get rid of the trojan that I have if I can bring the computer up in Safe Mode any fixes?


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I'm wondering if this is a virus problem and its preventing connection in windows. The IP address is aquired correctly and everything looks good but the internet just won't work. I checked all settings and it seems to be fine. When I go into Safe Mode with networking, it works. I'm using housecall now to scan for viruses but no luck yet. Any idea on what might be causing this? Thanks.

BTW, Its a dell running Windows XP Home SP2. When I tried "repairing" the connection, it gives me an error saying it can't clear the DNS cache. It does this in safe mode as well.

Logfile of HijackThis v1.99.1
Scan saved at 9:52:52 AM, on 7/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sally Collins\Desktop\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Mai... Read more

A:Solved: Internet won't work in Windows but will in safe mode

LOL, it was Norton Internet Security blocking it. SOLVED!

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Evening all,

I'm having a weird issue concerning Windows 7 Home Premium, running SP-1, 64-Bit Edition. To fully explain what's happening, please note that I will state everything that happened leading up to the issue to better portray my problem.

This morning I woke up and the first thing I always do is switch on my PC to check email and to have a quick chat with my friend who lives In Australia before it get's late over there. My PC was on, running S.T.A.L.K.E.R: Call of Pripyat via steam at the time, whilst still talking to my friend in Australia. Whilst typing to him, my system locked up mid sentence.

I left it for 15 minutes, got Coffee to wake up, still froze.. I had no choice to manually switch it off via the Power Button on the Tower. When I switch the tower back on, I had no Display on the screen. Now, this isn't actually the problem, I've fixed this kind of issue on a friends PC before and knew straight away my Memory Modules had just died. I removed the RAM, switched on, waited for the long Beep to confirm my Mobo was still breathing.. Placed one Module back in, black screen, tried the other etc etc.. Simple fix, get my spare RAM that I saved from an older build, stuck them in, powered up.

At this point I had to fix a corrupt winload.exe (Or similar) likely due to me having to turn the power off manually.. I hit the Recovery Console, let Window's do it stuff, corrupt file repaired, hello desktop..Just to confirm it wasn't a o... Read more

A:Solved: Windows 7 - Cannot Boot Windows/Safe Mode/Recovery/Disk

Hmmm, It seems I've just resolved my own issue.

I didn't realise but I seem to have replaced my 4GB (2x 2GB) with a mixed pair, although they both worked fine at first. I've removed one and replaced It with It's partner, now the PC seems to work fine. I'm typing this post from It, so, so far so good.

It was to my understanding Memory Modules worked fine in a mixed pair, the only downfall being they would be as fast as the slowest module?

Either way, issue resolved.

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Hi there,

I have a laptop here that will not boot into anything. When booting into Windows XP it will hang at the progress bar screen. When booting into Safe Mode it hangs at Mup.sys. When trying to boot off a Windows disc it will start loading the drivers and then I'll get a STOP 0x7B error. I have slaved the HDD in another machine and removed all viruses, run several chkdsk's and also replaced the Mup.sys driver. Still the same thing happens. I have also tried another HDD and tried to just boot from the Windows XP disc again and the same thing happens.




A:Solved: Won't boot into Windows, Safe Mode or off Windows disc

Went into BIOS and disabled Native SATA compatibility

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I have a Toshiba Satellite C655D laptop running Windows 7 Home Premium. Computer was working like a dream and has been for about a year now, when yesterday I booted up after running Windows update, like always, logged on like normal, only to see a blank screen with only my mouse cursor. Neither Ctrl+Alt+Del nor Ctrl+Shft+Esc work to bring up the Task Manager. I am able to boot into Safe Mode just fine, but of course unable to uninstall the Windows updates to the .NET framework.

I have tried System Restore several times now, both from the Safe Mode and from the start-up recovery options accessed via F8 upon system startup. From the same menu, I have attempted Startup Repair but alas, Windows does not detect any problems (go figure, right? ).

I have ran the Windows Memory Diagnostics Tool to check if my hardware was going bad, and upon completion, it rebooted, once again, to a blank screen after being prompted to log in. Mouse works, nothing else does. Upon pressing Ctrl+Alt+Del I am greeted with the following message after waiting roughly 5 minutes:

"The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."

^Pressing ESC makes the message disappear along with my mouse, so that I am staring at a completely blank screen.

I am on my friend's MacBook Pro right now, I'm really hoping someone can help, but I mu... Read more

A:Solved: Blank Screen after Windows 7 log on; only Safe Mode works

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just as it says, i booted up my computer after installing a slot fan and taking out one of my video cards and after i log in the background is blue, cant change it, lost all the stuff in the start menu to the left, cant switch back to classic view for the control panel, and at the top of top of the window, the icons for minimize, expand, and close have gotten smaller. its almost like i'm in safe mode, but i'm not. does anyone know how to switch it back to normal?
o and i cannot reinstall my video card drivers.

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This is my wife's laptop. The problem started recently, about a week ago When she starts the laptop, often (but not always) there is the hp logo, and then the screen goes black. It does not always happen, and sometimes it happens when the laptop has not been used for a few hours.

The screen seems to wrok okay in safe mode, bit has problems in regular mode. The laptop is about 4 years old, came with Vista, but now has Windows 7 premium home edition. I reinstalled windows 7, but the problem has not been resolved.

Grateful for your advice. Should this laptop be discarded? Repairs are quite expensive in Switzerland, and rather than spend good money on an old laptop, I would prefer getting a new one, if an easy solution can not be found. HP G60-235DX Windows 7 (32 bit), 3GB RAM, plenty of free HD space.

Many thanks.

A:Solved: Screen is black in Windows, works ok in safe mode

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Hi all, I found this site by doing google searches on the subject. Great place you have here!
Anyway, while running a scheduled virus scan with McAfee, it would alway freeze toward the end.
I attempted to turn off the wireless radio via the hot keys (fn+F2 on my Dell XPS L702X) during the scan,
but when I can back on, I was getting a limited connectivity (no internet acess) with both my wireless and wired
LAN connection. I booted up in safe mode with networking and I have full internet acces, which is how I am typing right
now. I am having hard time finding the 3rd party software that is blocking my connection. If I boot into Normal Mode
but turn off all services via MSCONFIG, I get no access. It is only when I am in safe mode. Any suggestions? Here is my log file from HiJackThis ran during safemode:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:38:03 PM, on 8/24/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Safe mode with network support

Running processes:
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.e... Read more

A:Solved: Windows 7-Internet only works in Safe mode with networking

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Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

A:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I'm helping my girlfriends sister with some laptop problems...

She has a Dell Inspiron I1000 - 2.2ghz Celeron - 500 mb of memory - Windows XP Home SP2

After Christmas her laptop stopped booting normally... it just hangs, never finishing setting up the taskbar or desktop for a normal boot... I'm only able to boot it into safe mode.

I have run Spybot and Ad-Aware, both of them removing numerous items, but it still does not boot. I have attached a HJT log in the hopes that someone will have a few ideas.

In addition to that, when I check to see if her machine is fully updated, I get the following error from the Microsoft website...

[Error number: 0x8007043C]
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)

Any help that can be given would be greatly appreciated!

Thank you!!!


A:Solved: Can only boot in Safe Mode and unable to update Windows XP - HJT Log attached

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Hi there This is the first time I've sought help with a tech problem. I can usually take care of things myself. So I come here humbly. Okay, HP Pavilion laptop running Windows Visa. In safe mode with networking, computer connects to internet. In normal mode all looks as it should....connected to network....no internet connection (1) The icon showing internet connection on the taskbar is working; (2) Network and sharing center shows computer connected to the internet (3) Computer is not connected to internet. None of the browsers work. Phones and tablets and Mac are all connected, no problems. I've unplugged modem and rounter, searched the net for hours and can't figure out what to do. If anyone can give help to me, just to solve this, my gratitude will be eternal. Thank you folks.

A:Solved: Windows Vista computer only connects to internet in safe mode

Try pinging to google.com via the command prompt:

Go to Start > All Programs > Accessories > Command Prompt.

Type ping google.com and see if you get any response

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