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Lenovo Flex 2-14 (Model 20404) - black screen on windows - working screen while recovery

Q: Lenovo Flex 2-14 (Model 20404) - black screen on windows - working screen while recovery

Hi! I do have trouble with a Lenovo Flex 2-14 (Model 20404).The Lenovo turns on, shows the Levono Boot screen and finishes with a black screen. - I am able to enter the Bios (working screen)- I am able to run the internal recovery with a working screen - after recovery and a new boot up - the screens gets black again How is that possible? I am not able to boot from a usb-stick (with working Linux or Windows installation - tested on other systems) cause I get a black screen (the USB is being recognized). So... what are the next steps? This seems wierd, since the screen itself seems to work. I found some forum-topics saying it is a GPU-failure. Maybe thats the case? I would appreciate any support!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Flex 2-14 (Model 20404) - black screen on windows - working screen while recovery

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 105.6

on 16/5/2016 i was playing with my flex laptop and at night i was downloading a game and after a while my laptop started lagging so i shuted it down and when i turned it on it shows preparing automatic repair under the lenovo logo and after that its black screen with a crusor please i need help i 've tried using a installation windows 10 disk, using the novo button nothing worked i need help please.

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RELEVANCY SCORE 98.8

I have a Lenovo flex 3 and accidently left it on but cloesed all night. Now it shows a black screen and my cursor and that is all. I'be tried turning it off and on and it stays the same. Please help!
 

A:lenovo flex 3 black screen

If you haven't already, hold the power button (about 5-10 seconds) until the machine shuts down and then you can turn it back on. You can also substitute this step with taking out the battery.
 

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RELEVANCY SCORE 96.8

hi , I am using lenovo flex from about 3 months now with windows 10. After the latest installation of upgrade during the usage , the screen goes black , no mouse pointers. The power light is on , but nthing happens if i press keys. I have to turn off and restart by using power key. Can anybody assist me for the same. RegardsPravin 

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RELEVANCY SCORE 96.8

My ~2 week old Lenovo Flex 5's screen started to flicker a few days ago and the issue has become progressively worse since then to a point where most of the screen is covered by black flickering at times. The computer starts fine, but when the computer is moved and especially when the screen is moved up or down the flickering appears. Sometimes the flickering only starts after the computer has been on for a few hours (restarting the PC fixes the issue for a short while). I have tried updating to the latest Intel graphics drivers in the device manager to no avail. I then tried uninstalling the display drivers from the device manager, that only seemed to work for a short while. Is this a faulty screen that should be RMA'd immediately or is it likely a software-related issue?

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RELEVANCY SCORE 94.4

Help Lenovo Flex 3  1580 80R4 screen is constantly going black when the computer is still on forcing me to reboot all day long while trying to work.  Hard boot, resetting battery usage and screen dispay setting have not worked. It has done this since the day I got it nothing I have tried stops this HELP!!! Is there a download or something as a fix??

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RELEVANCY SCORE 86

Hello everyone. I must say that it is a lovely laptop but the touch screen issue is making me very upset. I called  Lenovo and Microsoft support and those people doesn't even have a bit of knowledge. Many incertain process and lot of doubts in them. But it can't be a hardware problem. I bought it 1 week ago and when I opened the factory sealed box the touch screen worked perfectly! And a few hours later would stop working. No pen and touch input available, no hid compliant touch screen in device manager. I read almost every thread about this complain in this forum. Tried everything without success. The laptop is 99% good.. But without the touch screen is like trash. Hope someone can understand and if there's a solution, please tell me and I beg you send me specifics links or specifics procedures, please don't tell me "go to support.lenovo.com"  or "do a system recovery or windows 10 update", etc. Thank you. 

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RELEVANCY SCORE 83.6

I just bought this laptop for about 1 month, the laptop work fine before. But after...I don't know maybe after the windows update, the driver make the screen flickering and some dots appear on the screen, sometimes the screen lagging and went black. I'm pretty sure it's because of the driver because if I disable it, everything is fine,but that is just a temporary fix, every games is unplayable when I disable the driver. I tried to reinstall it using driver from Intel, Windows, Lenovo but none of them work(newest)

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RELEVANCY SCORE 82.4

Hello I have weird problem. I change in bios VGA to integrated (there are two graphics card) after that when I start notebook I have black screen but I heard that bios started sound, so its look like I have only no image but nb is working. Problem is that now I cant change it back cause I dont see anything. HDMI and VGA cable also not working.So I asking if someone with same model can post me picture of bios so I can try it change it on blind with help of these pictures. I also try to reset bios with removing that small baterry but thats not working either.Thanks for you help.

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RELEVANCY SCORE 82

Hello, my Lenovo ideapad flex 15 is giving me blank screen after I tried to upgrade it to Windows 10. After downloading the upgrade the system recommended to reboot. I did exactly that but right after that I am getting black screen. Even bios wouldn't show up. I tried to do hard reboot . And reset. Surging access power . Ram stick is fine. I think if I can bring it back to the original windows 8 it will fix it. But the bios wouldn't show up either. I don't have the recovery disc. I really need some advice to fix it. Your help will be highly appreciated. Thank you.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 81.6

Hi The touch screen of Lenovo ideapad Flex 14 is not working at all after recovery.The OS is the stock Windows 8. Please help me  recover the touch screen functionality Many thanks in advance.

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RELEVANCY SCORE 81.6

I have Ideapad Flex 14 Ideapad S100 with Windows 10 having latest updates. A few days ago I had realized that thouch screen doesn't work any more. After consultation with Lenovo Turkey, which was insisting on recovery, I recovered my ideapad turning back to an image taken by Win10 two months ago. This step did not help. Some how next day after recovery in the morning it worked only for a few hours then stopped working again. I tried to disable and enable the "HID-compliant device" or other relaten USB items and reinstalled/activated, it did not help.I hope it is a software/driver failure and this problem will be solved soon by Lenovo.

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RELEVANCY SCORE 80.8

Hello all,      So I bought a Flex 3-1120 a while back and decided to install Linux on it. I had some compatibility issues so I reverted back to Windows last night. Now that I have Windows everything works fine except the touchscreen doesn't work at all. There's nothing in the "Device Manager -> Human Interface Devices" except for something called "GPIO Laptop or Slate Indicator Driver". I've read there should be some kind of touch screen driver there. Anyone know how to get my touch screen up and running? Thanks so much!     David  Edit: I should mention I've tried automatically searching for new drivers and I've tried installing assorted drivers I found through the Lenovo webite.

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RELEVANCY SCORE 80

hello. My name is Raghavendra mishra.my mobile number is +918860610601.I Purchased a laptop on 9 th of feb 2017.when i open this laptop when i reach home then i found a red pixel on the screen.then i call to support team of lenovo for DOA. After hearing me they tell to send the picture of screen to sosupport after one day they say that we cant see any pixels so i visit customer service centre at noida after diagnosing my system they send all report that they found spot on screen to lan care.after one day i received call from support team and they say your DOA request and part replacement team has been denied they say that this is a general issue.and we cant do any thing.i m very disappointed after buying this laptop because i don't expect this type of service from lenovo.I attach the pics of screen where a red spot on left upper side of screen is found. thanks&rgards Raghavendra Mishra

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RELEVANCY SCORE 79.2

Recently my lenovo laptop  z50-70 start blocking on black screen before lenovo logo appears on start up with led light on. It lastes from 15 minutes to even 2 hours before lenovo lego appears and laptop starts and works smoothly with no problems.Now it is blocked on black screen and can t proceed to lenovo logo. I can t acces bios menu.I tried bios reset. no effect.I updated the bios to the last version. no effect.

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RELEVANCY SCORE 78.8

Hi - I recently purchased the entire screen replacement assembly to repair my flex laptop. I've connected the new screen but when I turn on the laptop the screen lights up but does not display anything. Just a white light lit screen. Not sure what I did incorrectly. Any ideas? Thanks!

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RELEVANCY SCORE 78.8

I recently ordered a flex 5 14" and have mostly had a great experience with it, but every now and then it seems to randomly crash on me. I'm used to seeing a "blue screen of death" on other computers, but this one is giving me a red screen. It generally takes whatever action it deems necessary and restarts before I have a chance to take a picture or even read what it is saying the problem is. I've run the basic diagnostics, but the Lenovo checks are saying everything is fine. Any recommendations on how to fix the issue?

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RELEVANCY SCORE 78.8

I bought my laptop in December from Amazon. Since end of Jauary, there's an issue with my laptop where the colours change as if I am looking through a purple or a green lense and the previously opened windows (even if it was closed hours or even a day earlier,  are all in the background and I can see them through the window I am using
 
 
For example below window
 
Click here to view image.
 
Click here to view image.
 
 Please note this is after closing the earlier window, after few re-starts and even factory re-set sort of thing
 
Click here to view image.
 
 
This is how it usually look like. 
 
It started with few minutes a day right before the 2 month mark. Then recently turned in to a 2 day purple nighmare and again back to normal, another 5 hour green mess and back to normal right now.
 
I can't figure out what to do or where to look for help. I got it from Amazon US, but I am currently in Sri Lanka. How can i get support for this. Should I send this back to US with my sister next month.. 
 
Help!!
 
 
Mod's Edit: Images converted to links since they exceeded 100k limit.
 
 

A:Lenovo Flex 2 15 Screen Ghosting

Anyone? Please help... I just want to know where to go ... 

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RELEVANCY SCORE 78.8

I have a 15 inch Lenovo Flex 3 and my screen has a purple tint because either the LCD cord is bad and/or there is something wrong with the screen (it get's better or worse when I move it around). None of the local computer repair places will fix it, but I don't know how to do it myself or contact Lenovo to help me get it fixed. My warranty is expired.

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RELEVANCY SCORE 78.8

Hello. I have a problem with the screen of my Lenofo Flex 14. The issue is that when I turn on the laptop and the screen looks like the first image, so I start to open and close the laptop and every time I do that the screen changes to the second and third image and so on, until I get the screen for type my password. Do you know if it is caused by a controler or by a hardware issue on the flex?Can you guide me to fix this problem? Thank you. 

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RELEVANCY SCORE 78.8

I have slight problem with my Lenovo Flex 2 14" screen, there is a small blue line (about a inch long).  It's only really noticable when the screen is dark (i.e. black).  Any idea what this is, and how to fix it. Many thanks in advance

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RELEVANCY SCORE 78.4

Just got my new flex 15 lenovo over the summer for school, noticed a problem with the screen flickering when I would move the laptop or adjust the screen.  At first I thought it was a minor issue becuase it only happened at those times.  However, the problem has gotten worse to the point where it flickers much more often and the screen also just goes completely black.  Please help with a solution to this problem, this computer gets me through school because I use the touch pen to take notes.  Thanks

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RELEVANCY SCORE 78.4

Hi everyone so today my son went to switch on the Flex 2 we own and the screen was completely black, no Lenovo logo on start up. Is there away to sort it out without getting it to a technician?  I fear that the video card is faulty. We have an Nvidia card installed... any ideas? Lawrence

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RELEVANCY SCORE 78.4

My Flex-2 Laptop screen flickered two or three times on and off, then it went completely black. I have not been able to see anything on it since. However, I can plug in an external monitor and see/work in windows. Keyboard and touch pad work fine.  Even though the screen on the Laptop is black, the touch-screen still works.Please help. thank you,CCA

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RELEVANCY SCORE 78.4

I Have a problem , My laptop screen goes black alot without any reason which require my to force restatrt the machine and caused my to lose alot of important docs I was working on.does anyone faced this problem before and would know what could cause this and if he/she has a solution??sometime it frooze while I am working on Word or Excell and restart the screen (with a message that the driver stopped working and recovered successfully . If anyone can help me with this would be perfect  Thanks for your time

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RELEVANCY SCORE 78.4

I just bought a used flex 2 with i5 and 8gb of ram for reason my laptop only has 120gb of storage when i look up the model it says its suppoed to have 500gb does anyone know why ? 
 
Mod's Edit:Additional model information  added to the Subject line to improve visibility / clarity.

A:lenovo Flex 2 15 model 20405

Hi there, Camarena     -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please share the system serial number through private message to check about the shipped HDD on your system. Click here to how to write private message
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 78

Hi everyone, I'm hoping you can help me. I've had my Lenovo for just less than two years now. It's already had to have it's screen replaced, due to a faulty connection, but recently I've been having more problems with it.Yesterday, the screen started to flicker with a green tinge. Sometimes lines appear, and the green tint fades in and out, and then disappears for a while, before returning. I had been hibernating my computer for a while, and had recently updated to Windows 10, so I thought perhaps it was to do with an update, or a problem with the graphics card. I restarted the computer, and that resolved the issue.However, when I hybernated my computer again, and then started to use it today, the same thing happened. This time, the flickering and green screen resolved itself quickly and disappeared...But I am concerned regardless. I tried plugging my computer into a different moniter, and the green flickering did not appear on that one. However, moving my screen does not seem to have any effect, or be the cause of the flickering. I would really like to avoid having to send my laptop into Lenovo for a fix, or a screen replacement, as I rely on it for work...Is there a software issue, or an update, or anything like that which could perhaprs resolve the issue?Thank you everyone!

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RELEVANCY SCORE 78

I need help regarding the pink screen problem I am experiencing recently on my laptop. I see pink in place of white, green in place of black. There is screen image on the screen even after it has beenclosed or minimized- Ghost effect.(Not sure about terminology).External monitor works fine with HDMI.2 years old laptop. No more warranty. I have opened my laptop, unplugged the lcd screen and lcd cable and replugged everything back together hoping it was a lcd inverter or backlight problem. But nothing changed. The cable looked fine without any damage, and the screen looked fine from the inside. Please suggest if is a problem is with lcd cable or lcd digitzer or  something I do not know. I don't see the point of taking the laptop to repair and getting charged 250-300$ where as I can get a decent new laptop for 350-450$. I would rather buy the necessary part and replace it myself.screen faultyIll be glad if you could provide service. Thank you for your time.

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RELEVANCY SCORE 78

I purchased flex 3 5 months back but from few days occasionally, the screen goes black (backlight is still on)  while I'm using the computer, as the hard drive stops whirring and the computer itself seems to go to sleep. However, the power button nor the keyboard can seem to wake it up and I end up having to do a hard reset to power it back on. Oddly, the power and battery lights are still on and I can still switch on the keyboard backlight. This happens even when the battery is above 50% full. Please suggest solution for it.

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RELEVANCY SCORE 78

suddenly my labtop screen color has changed to strange green color and some times redi don't know what happend

A:my lenovo flex 2 15 screen color problem

Dear abdallah,
 
Welcome in lenovo community,
 
Could you please attach screenshots from your screen showing the problem.
 
Regards,
Joseph

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RELEVANCY SCORE 78

hello, my lenovo flex that is 1 1/2 old is having issues vertical purple/pink back ground and when you change from page to page the previous page stays burned in pink for a few minutes.  is this the screen going bad?  could it be a bad connection?  thank you  

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RELEVANCY SCORE 78

My two year old Flex 2 suddenly wont turn on.   The power button lights up and the fan starts but the screen remains black.  I have let the power drain completely (you cannot remove the battery)  pressed the power button for 15sec x 4 then connected to the charger and still a blank screen.   the last timed I did attempt a "hard restart", everytime I held the power button a loud bleep occured which stopped when I let go of the power button.   Its warranty has expired and im not very knowledgable.  I am happy to send it away to be looked at, just dont know the best place to send it in the UK.  Any help?N

A:Lenovo flex 2 will not start, Blank screen

Hi Nigs,
 
Welcome to Lenovo Forums.
 
I would suggest you to visit the nearest Lenovo service centres for further assistance.
 
Good luck  Let us know how you get on.     
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 78

My Lenovo flex 2-14 20404 has suddenly stopped showing any display.It was working fine and then i put it back into a laptop case, (without shutting it completly down) and opened it a few hours earlier and no response. The battery light is flashing and it seems to power on and off but nothing else.I have read alot of things suggesting that i should take out the battery but i couldnt do that with this model as the battery is connected to the laptop as i found when it was opened up.Any advice would be greatly appreciated. Thanks

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RELEVANCY SCORE 78

Dear Sir, I got my flex 14 a week ago Initially, I face the the same issue of the watermark of secureboot not installed properly on the desktop screen.  After following the lenovo forum's advised, the issue is resolved. But now, I am facing the screen brightness which dim down automatically even I have put the brightness to maximum performance? What is the bestway to resolve the issue? Thanks Chan TM











Solved!
Go to Solution.

A:Lenovo Flex 14 Screen brightness dim down automati...

you must go in windows8 power management settings and disable adaptative brightness : http://www.howtogeek.com/107173/disable-windows-8s-adaptive-brightness-to-fix-dark-screen-problems/

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RELEVANCY SCORE 78

Hello I'm having a lot of trouble with the screen of my lenovo flex 3.Seems like every time (or almost every time) i try to pick it up, move it or flip it into tablet mode, the screen fails and i have a black screen with white lines crossing. I have to restart the pc (the hard way), therefore losing everything i was doing before this event.I bought this computer 1 year ago but I'm not a big computer user, i use it probably once a week or less, but it still seems like im using an old computer that can fail at any moment.Just to clarify, this computer never had any kind of "accident", never fell or never had any kind of bump. I dont move it from my home and its never been on a backpack. What can i do, or what can you do for fixing this computer? I hope you can help solve this problem. Thanks.

A:Lenovo flex 3 - 1470 screen failure

[UPDATE] it's getting harder and harder to restart the pc after this event...

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RELEVANCY SCORE 78

I found the exact issue and after posting it to another thread it fixed others computers too, so here's the solution. At first I thought it was a screen issue, but if I pressed firmly on the screen it would start working for a little before I had to do it again. I took the back off of the screen and base and after a long period of time wasted and wires wiggled, I found it was where all the wires from the screen combined into one big black wire right by the fan (I know I should have taken pictures but its pretty obvious once you take the back off). After pushing it firmly back down, as it was held by a good amount of black tape, my screen has came right back to life and no problems since. I know Ill have to do it in another 6 months, but whatever needs to be done to get through school, right? Just go pick up a 2 dollar screwdriver kit for electronics (the super small bits) and take the back off of the keyboard/base and push that wire firmly back down and youre set! (Don't reset your PC, microsoft logins are not as easy to fix and take even longer to get all apps back and working!)

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RELEVANCY SCORE 78

Hi,As soon as I switch my laptop, I can see the desktop top image with pink and fuzzy look. It stared with yellow dull screen at he beginning before the pink color shown up. The screen will be in dull yellow while I open chrome or any white background appllication. The pink clor comes up if I open a video or any other apps without white background. This also come in safe mode. I have done the graphic driver update and see the same problem. Dont know what is the actual reason. Please help me..!!

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RELEVANCY SCORE 77.6

Hey guys I was installing kali from a usb drive, when it was partitioning the drive it crashed... So I turned off my lenovo g570 4334 laptop, pulled out the usb drive and booted my laptop up normally..... It loaded the lenovo screen, with the options to access bios, then loaded a black screen with a blinking underscore.... I can't do anything at all except from the bios.... I've been searching for hours, Microsoft support for 2 hours straight... And now I just feel like crying.... Please help me!

A:Urgent! Win7 will not load after lenovo boot screen, black screen

How to run chkdsk and System File Checker (SFC) from the Recovery Console Boot your Vista or Windows 7 installation DVD
When you see "Press any key to boot from CD or DVD", press Enter
At the "Install Windows" screen, click on Repair your computer at lower left
At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C and click Next
At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
Run chkdsk first then SFC
If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C.
For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
Let either run to completion undisturbed.

Vista or Windows 7:

If you don't have a install DVD, you can download a legal copy here:

Windows 7 Direct Download Links
Windows Vista Direct Download Links

Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.

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RELEVANCY SCORE 77.6

Since I bought (Aug 15 th) my Lenovo X1 Tablet I've noticed that sometimes, suddenly the screen (for a sec o two) turn into blurred (a kind of pink) or black  (this last one since 4 days ago). Anyone knows if this is a Software, Hardware or both problem and how I can fix it?Many thanks in advance

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RELEVANCY SCORE 77.6

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.
 

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

closing duplicate, please respond at http://forums.techguy.org/windows-7/1117670-urgent-lenovo-y460-previously-blue.html
 

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RELEVANCY SCORE 77.6

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.
 

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

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RELEVANCY SCORE 77.6

I have a Flex 3 1480 that was purchased from Costco. with a 3 year warranty.I am having the same issues that alot of other people are having where the screen will go black out of nowhere.Yesterday alone it happened 12 times. (yes I wrote down everytime it happened) I have updated the bios and all other updates that were posted in a different post.The Flex is runnning the latest version of Windows 10 with all updates installed. I called tech support yesterday but got nowhere real fast. The lady did not speak very good english and what I did make out was her telling me to remove my ethernet card!! What can I do now? This laptop is useless now. Its only good for browising the net since I wont lose any work that way.I have lost to much work trying to use this laptop that I no longer trust it. Since Lenovo does not stand behind their products and come up with a fix I guess I will try to return it to costco. Hopfully a class action lawsuit arises as selling this junk is Fraud and I have been Scammed. I knew I should have stuck with Dell!

A:Flex 3 1480 Gets a Black Screen with Backlight On ...

Ever since the Windows 10 Anniversary Update, our Flex 3 crashes every hour. Unfortunately, Lenovo's customer service is just a faint shadow of IBM's former service. Every rep comes up with a different idea, and then doesn't follow up on commitments.

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RELEVANCY SCORE 77.6

Just bought this laptop last week.  While setting up I experienced the screnn flickering with black blocks on the screen.  It stops if I reboot, but starts again randomly.  Is there a software fox for this? I have attached a video.

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RELEVANCY SCORE 77.6

my laptop dataDears, My Lenovo Flex 14 model 20308, I3, shutdown suddenly and I couldn?t open it again, The Charger indicator is on when I connect the charger and battery is connected, and off when battery is disconnected, I think the problem is from the motherboard, Please I could not find one I3 or even I5 that is suitable to my lap, Please advise how and where I can find its motherboard with suitable price and conditions Lenovo ideapad flex 14 model 20308 and factory ID is CS20


























lenovo.jpg ?1277 KB

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RELEVANCY SCORE 77.6

Really frustrated after buying Lenovo Y700 15ISK recently. All drivers updated even applied steps from this post but still randomly screen goes blank (Black screen) while the power is still on. Also observed that harddisk light blinking turns off too after this. Is it hardware related issue?Please help to resolve it.

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