Over 1 million tech questions and answers.

"Microsoft Windows Media Player has encountered a problem and needs to close"

Q: "Microsoft Windows Media Player has encountered a problem and needs to close"

If anyone knows how to get windows media player 9 to run, I would appreciate the advice. I have version 6.4.07.1121. I downloaded Media Player 9 (for Windows 98 SE) and went through the installation process, but when completed with the install, a dialog box opens up saying "Microsoft Windows Media Player has encountered a problem and needs to close. We are sorry for the inconvenience." The error signature is as follows:

AppName: wmplayer.exe AppVer: 9.0.0.2980 ModName: oleaut32.dll
ModVer: 2.40.4518.0 Offset: 0006ac21

I have tried uninstalling and reinstalling to no avail. I cannot update my current version (6) from its update feature( it says there is no update available , when I tried), but version 6 still works...only I have to go into the program file where it is and open it there.

RELEVANCY SCORE 200
Preferred Solution: "Microsoft Windows Media Player has encountered a problem and needs to close"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: "Microsoft Windows Media Player has encountered a problem and needs to close"

I would recommend getting winamp from www.winamp.com.

Read other 2 answers
RELEVANCY SCORE 126

I get the message "Windows Media Player has encountered a problem and needs to close, sorry for the inconvienence" everytime I try to open windows media player.

I am running Windows Xp sp2, and my computer i think is nearly free of viruses/spyware

PLEASE HELP!!!

A:"Windows Media Player has encountered a problem"

This seems more like a Windows issue than malware....take a look here.

Read other 1 answers
RELEVANCY SCORE 115.2

Hello!

I have been getting a really annoying error lately every time I reboot.

The error message "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience" appears a few minutes after start-up.

I click "To see what data this error report contains, click here." and it shows this:

AppName: explorer.exe AppVer: 6.0.2900.3156 ModName: ws2_32.dll
ModVer: 5.1.2600.2180 Offset: 0000664d

I have run Spybot S&D, Ad-Aware Professional and Trend Micro OfficeScan but i still get the problem whenever I restart my computer.

Although my windows seems to be working properly after I click "don't send report" (due to restore settings?), the error message annoys me every time i restart my computer.

What shall I do to repair the problem? Please let me know if you need my HJT log. Thank you and I hope to hear from you soon!

Kaye

A:Start-up error message: "windows has encountered a problem & needs to close"

The next time the error dialog opens, use [Details] to get the exact Error Code and description.

Now see: Windows System Error Codes

You should bookmark the above site AND Microsoft Stop (BSoD) Codes

Read other 2 answers
RELEVANCY SCORE 114.8

I got this after deleting an empty folder with nothing in it. I click "Don't send" and a couple of seconds after that my task bar disappeared then reappeared! I don't have the Windows CD!
Should I be worried? Is it a corrupt Windows File? PLEASE HELP
 

A:Solved: PLEASE HELP "Windows Explorer has encountered a problem and needs to close"

Run chkdsk on the C drive, use the "Automatically fix file system errors" option

http://vlaurie.com/computers2/Articles/chkdsk.htm
 

Read other 2 answers
RELEVANCY SCORE 114.8

I've been getting the error "Windows Explorer has encountered a problem and needs to close" spasmodically ever since I got my computer, about 2 years ago. It might go a couple of weeks in between errors but recently it's become something like every day or two. Perhaps this coincides with me getting my computer on the net. The screen shows only the wallpaper for a moment then the system comes back on with a few things missing form the system tray, though this may be an effect rather then a cause.

The error did not go away when I reinstalled windows.

Anyway here's a list of the error signatures it gives:

error signature
AppName: explorer.exe AppVer: 6.0.2600.0 ModName: ole32.dll
ModVer: 5.1.2600.0 Offset: 000111cb

AppName: explorer.exe AppVer: 6.0.2600.0 ModName: ntdll.dll
ModVer: 5.1.2600.0 Offset: 00003207

AppName: explorer.exe AppVer: 6.0.2600.0 ModName: ntdll.dll
ModVer: 5.1.2600.0 Offset: 00003207

AppName: explorer.exe AppVer: 6.0.2600.0 ModName: ntdll.dll
ModVer: 5.1.2600.0 Offset: 00003207

AppName: explorer.exe AppVer: 6.0.2600.0 ModName: ntdll.dll
ModVer: 5.1.2600.0 Offset: 0000215c

AppName: explorer.exe AppVer: 6.0.2600.0 ModName: ntdll.dll
ModVer: 5.1.2600.0 Offset: 00003207
I have:
Windows XP Prof
P3 1Ghz
Gforce4 440 MX

I'm tempted to just leave this error, as I don't seem to loose anything when it occures. But is there a simple solution?
 

Read other answers
RELEVANCY SCORE 114.4

hello! i got this pop-out error when i was trying to open a .avi file. even if i try to just single right-click it, or left-click on it, the error message will come up. i already deleted the file, thinking that it's a virus, but after running my anti-virus, it says i'm not infected.

please help?

thanks
 

A:"Windows explorer has encountered a problem and needs to close..."

help please? anyone?
 

Read other 1 answers
RELEVANCY SCORE 114.4

hi

i have windows xp with service pack3.

all of a sudden today when i went to play a movie on media player 11 it said "data execution prevention" so after a little bit of googling i disabled it.

hoping my problem goes away but a new problem arises if i open it via a movie it says "windows explorer has experienced a problem and need to close" and simultaneously "windows media player has experienced a problem and needs to close", but when i play songs via media player it works flawlessly.

all this problem started when i downloaded a version of prison break and attempted to play it. checked the folder for anti virus using kaspersky internet security and it showed no virus. if i would open the folder it would show "windows explorer has experienced a problem and needs to close"
so fearing a virus i deleted the whole folder still to no avail and still facing the problem.


please help.

A:help needed "windows has encountered a problem and needs to close."

You should repost (since noone has answered earlier) in the Spyware section after reading and complying with the following;

http://www.techsupportforum.com/f50/...lp-305963.html

Read other 1 answers
RELEVANCY SCORE 114.4

This dialog box has been appearing every 5 seconds since I booted my computer up 10 minutes ago.

Logfile of HijackThis v1.99.1
Scan saved at 8:25:50 AM, on 3/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
... Read more

A:"Windows Explorer has encountered a problem and needs to close."

Your log appears clean. Does the issue appear in safe mode? Please boot into safe mode and see if you still get the error. If not....open your "Event Viewer" in Admin control panel and see what error is being displayed and what file it's faulting.

Read other 1 answers
RELEVANCY SCORE 112.8

For some reason I keep getting this error when I try to open wmv files from my email. Even when I copy the files to my computer they still wont open. The few that do open play upside down. Help!!
 

A:Windows Media Player has encountered a problem and needs to close.

First off, open the file with Gspot: http://www.headbands.com/gspot/

press render and see if it reports any missing codec for the file.. If it does, google for the codec and install it..

Next, go to the Tools->Options->Performance->Advanced menu and simply deselect the "Use video mixing renderer" option.

Next, try increasing the video hardware acceleration. There are two video hardware acceleration settings—one in the Player, and one in the Windows operating system. You must change both settings.

To change the setting in the Player, on the Tools menu, click Options, and then click the Performance tab. Move the Video acceleration slider to Full.

To change the setting in Windows, click Start, click Control Panel, double-click Display, click the Settings tab, click Advanced, and then click the Troubleshoot tab. Move the Hardware acceleration slider to Full.
 

Read other 2 answers
RELEVANCY SCORE 111.6

Everytime I plug my Walkman into the computer, Windows Media Player blocks the screen with the message "Windows Media Player has encountered a problem and needs to close". I can't access the screen to put music on my player.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) XP 3000+, x86 Family 6 Model 10 Stepping 0
Processor Count: 1
RAM: 1535 Mb
Graphics Card: ALL-IN-WONDER 9800 (Microsoft Corporation) , 128 Mb
Hard Drives: C: Total - 78528 MB, Free - 62860 MB; D: Total - 190778 MB, Free - 190631 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-7VT600, 1.x,
Antivirus: Shaw Secure 9.01, Updated: Yes, On-Demand Scanner: Enabled
 

A:Solved: Windows Media Player has encountered a problem & needs to close

Hi, I downloaded SONY Media Player for my NWZ-S615F Walkman. I didn't know this existed but I found it on the SONY site and it works well. I'll just abandon Windows Media Player as it crashes all the time with the closing problem. When I bought the Player it had Windows Media Player on the CD.
 

Read other 1 answers
RELEVANCY SCORE 109.2

everytime I try to open an application that uses the microsoft .NET Framework 2.0, i get an "has encountered a problem and needs to close. Sorry for the inconvenience error."

I think it has happened ever since I started using Avira Antivirus (personal edition).

I would uninstall it but I like it very much and it does a great job and is low on system resources.

anyone know a fix?
 

Read other answers
RELEVANCY SCORE 107.2

Hello,

there is no clear malfunction, just one or two unexplained new error messages. I would appreciate any advice.

I'm using a Dell laptop running Win XP, using Kaspersky Internet Security.

I do a lot of (amateur) photographic work using Adobe Photoshop Elements 8.0 as well as a U.S. version of Adobe Photoshop 6.0. Also, I have had the laptop lcd monitor calibrated using Spyder 3.0 over a month ago because I want reasonable colour consistency between display and prints.

For that reason I am concerned that in the last week this message appears after any restart:
Adobe Gamma Loader has encountered a problem and needs to close.
Calibration did make a visible difference to colour display and since this error shows up I do not see any big difference in colour but the message is still a concern.

Could be related: I think this may have started happening after my Nikon photo browser ViewNX started crashing recently in the same way i.e. "ViewNX has encountered a problem and needs to close." For ViewNX that problem still happens after I did an uninstall, and reinstall latest version from Nikon. (Before that reinstall I had to also get latest Windows upgrades to SP3, and got upgrades for .NET and many others at the same time. But the original problem was before the upgrades.)

Web enquiries so far reveal that Adobe Gamma Loader.exe can be a TROJAN (esp. if the .exe resides in Startup folder) but in my case it looks legit because it exists as a shortcut i... Read more

Read other answers
RELEVANCY SCORE 107.2

I'm getting this error message on 90% of programs I try to open. But if I keep trying it will eventually open. It doesn't happen on chrome/firefox, thankfully.

Another problem that I believe is connected to it is that I can't open a browse window. On photobucket for example I'll click "browse" and it won't open. But if I restart the browser a few times it will eventually work, just like the problem above. I had some sort of worm on my computer earlier this month. I removed it and since then ran multiple more scans (malware anti-bytes) and nothing new comes up.

Any help will be appreciated. I know this will be hard to diagnosis, but maybe the problem with the browse window might help narrow it down? It's the first time I've ever heard of that problem occurring.

Thanks.

A:"encountered a problem and needs to close" error messages, Can't open programs

Please avoid using IE as it only works if you purchase it and that too if its under warranty, else it might throw some or the other errors. Instead, you can try Google Chrome which never give you this sort of problem.

Moderator Edit: Ignore this post. It's completely untrue.

Read other 3 answers
RELEVANCY SCORE 107.2

Hi,

I get this blue screen and my laptop reboots. This occurs very frequently at times and at times the laptop runs smoothly and all of a sudden reboots.

I get this error message "IEEE802.11b WLAN Card Utility has encountered a problem and needs to close".

It started occurring ever since i have replaced the LINKSYS WAG54G router with a new version.

I have contacted Linksys several times but they just dont have a solution to this problem. They even got me to download new drivers for the router.

The funny thing is whenever i use a different router or a wired router this problem does not occur.

Linksys has suggested i update my wireless drivers by downloading new drivers from the laptop manufacturers website. I am not too sure if i should be taking this route.

Would anyone know why this problem is occurring.

Regards,

Jewan
 

A:"IEEE802.11b WLAN Card Utility has encountered a problem and needs to close".

Read other 10 answers
RELEVANCY SCORE 107.2

I posted this in the XP forum and was directed here, so I'll just paste my post from there. I will also include all logs the sticky reccomends.

I'm getting this error message on 90% of programs I try to open. But if I keep trying it will eventually open. It doesn't happen on chrome/firefox, thankfully.

Another problem that I believe is connected to it is that I can't open a browse window. On photobucket for example I'll click "browse" and it won't open. But if I restart the browser a few times it will eventually work, just like the problem above. I had some sort of worm on my computer earlier this month. I removed it and since then ran multiple more scans (malware anti-bytes) and nothing new comes up.

Any help will be appreciated. I know this will be hard to diagnosis, but maybe the problem with the browse window might help narrow it down? It's the first time I've ever heard of that problem occurring.

Thanks.



DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 7:27:26.90 on Wed 05/26/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1527.784 [GMT -6:00]

AV: AVG 7.5.552 *On-access scanning enabled* (Outdated) {41564737-3200-1071-989B-0000E87B4FB1}
AV: avast! antivirus 4.8.1296 [VPS 100526-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS2\system32\svchost -k DcomL... Read more

A:"encountered a problem and needs to close" error messages, Can't open programs

Just going to bump this.

Read other 3 answers
RELEVANCY SCORE 107.2

Hi all,
I am a total Newbie so please have patience with me.
I am working mostly with Mozilla Firefox, but occasionally I go into Internet Explorer as I have got a website and it does display it different sometimes in IE than with Mozilla.
I have noticed recently that when I open IE everything seems to work fine first (the home page comes up and looks alright), but as soon as I enter anything in the search bar on the top and hit "enter", I have got this message coming up:
Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
With the Mozilla Firefox Browser everything seems ok.
Why is that, and how can it be fixed?
When I go in ->My Network Places ->View Network Connections, I have got LAN or High-Speed Internet, and there are 2 connections mentioned:
Local Area Connection2, which says: (Network Cable Unplugged, Fire...Intel(R) Pro/100 VM Network...)
Local Area Connection, which says: (Connected, Firewalled, Motorola SURFboard SB5100)
I don't know whether that has anything to do with it, but I thought I mention it.
The same problem happens when I want to use a Software I have downloaded, called "Directory Submitter", every time I want to use that the same message appears, just as "Directory Submitter has encountered a problem and needs to close. We are sorry for the inconvenience.". I can just assume that Directory Submitter connects through Internet Explorer and that's why t... Read more

A:Message "Internet Explorer has encountered a problem and needs to close."

First, you did not state what version of IE you use, IE6 or IE7; and what OS, WinXP what (Pro/Home, SP2/SP3).

Second, why Firefox? Do you really need it? I ask because there are reported problems with conflicts between IE and Firefox by some users. These seem to be reported by people like you who try to use both browsers. People who use Firefox exclusively, don't see the problem.

I assume your are in business and that's why you use Directory Submitter. By the way, is it from the .COM or .ORG site? You use it as PR for a WEB site you publish, correct?

Read other 5 answers
RELEVANCY SCORE 106.4

I got this msg when i started my computer. Here is my logfile.
I find these two fishy but don't know what they are??

O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [Name Part] C:\DOCUME~1\COMPAQ~1\APPLIC~1\FILMTI~1\inter error phone.exe

Logfile of HijackThis v1.99.1
Scan saved at 08:03:45, on 23/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\P... Read more

A:"Generic Host Process for Win32 Services encountered a problem and needed to close"

Read other 16 answers
RELEVANCY SCORE 106.4

I'm receiving an error message: "Google Installer has encountered a problem and needs to close."

Also, audio advertisements keep playing in the background. I have been stopping them by ending the process iexplorer.exe from my Task Manager.

I also tried downloading Malwarebytes and ComboFix. When I tried to install either, the installation failed. Malwarebytes failed when the installation was unpacking files. ComboFix seemed like it never began. When I opened my taskmanager, the programs were running, but neither would actually appear.

I also have an older version of Malwarebytes on my desktop from a previous issue. That also would not start.

Below is my HiJackThis log and GooredLog. That is all that would fit in my initial post, so I'm going to reply with my GMER results. Would really appreciate any help. Thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:01:26 PM, on 9/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.ex... Read more

A:"Google Installer has encountered a problem and needs to close"

Read other 9 answers
RELEVANCY SCORE 106.4

I'm receiving an error message: "Google Installer has encountered a problem and needs to close" and "View Mgr has encountered a problem and needs to close" messages. Additionally, my google chrome started crashing frequently.

Also, just a few hours ago I returned to my computer and it sounded like a radio talkshow broadcast was playing in the background.

Below is my HiJackThis log. Would really appreciate any help. Thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:14:44 PM, on 3/25/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.ex... Read more

A:"Google Installer has encountered a problem and needs to close"

Read other 8 answers
RELEVANCY SCORE 106.4

Error: "In explorer.exe has encountered a problem and needs to close" after opening any folder on the network
I reinstalled the PC and the (roaming) profile is reset. (deleted and recreated)
Unfortunately, the error remains. Anyone have any suggestions?
I'ts on a Windows XP Pro SP3 system.

A:Error: "In explorer.exe has encountered a problem and needs to close"

Hi Joost,

I always have issues with roaming profiles! But in a nutshell, if it's not the roaming profile, it must be the PC image - Do you have a similar PC to test it on?

Best, Crit.

Read other 3 answers
RELEVANCY SCORE 106.4

Hi there

for some reason I started getting an error message (tss.exe has encountered a problem and needs to close. We are sorry for the inconvenience.") and I've got no idea what this means and what's causing it.

I've run my spyware programs and did a virus search but nothing was found. I also tried a system restore but it won't even do that. Can anyone help please please pretty please cause it's driving me nuts!!! Thanks!

Oh, and I am using windows XP!

Tan
 

A:Error Message "tss.exe has encountered a problem and needs to close" - please help!

Read other 9 answers
RELEVANCY SCORE 106.4

Having issues with this system. Whenever I click on the X to close an IE window, this error message comes up:

Internet Explorer has encountered a problem and needs to close. We are sorry for any inconvenience.
If you were in the middle of something, the info you were working on might be lost.
Please tell Microsoft about this problem. We have created an error report that you can send to help us improve Internet Explorer.....etc..

Then when I click on See Report, it says:

AppName: iexplorer.exe AppVer: 7.0.6000.16762 ModName: nydll.dll
ModVer: 5.1.2600.5512 Offset: 0000100b

Solution?
 

A:"Internet Explorer has encountered a problem and needs to close"

Click Start, click Run, type eventvwr.msc in the Open box, and then press Enter.
Click the Application category.

Look For Recent Errors > Double Click on them > Another Windows Will open > On the Right Side use the Double Notepad icon to copy the error paste them here

==
do you know what is 'nydll.dll' or to what software it belongs?
 

Read other 1 answers
RELEVANCY SCORE 106.4

IE8 has been working ok since I installed it about a month ago. On Monday morning it started failing at various places around the internet :-

"Internet Explorer has encountered a problem and needs to close. Sorry for the inconvenience".

As the day progressed 2 other Microsoft applications began exhibiting the same error. Money (Money Plus Deluxe) fails immediately on startup with the above message and fails every time.
Explore.exe also does the same thing, but behaves more like IE8 - it starts up ok every time, but will fail occasionally in diiferent folders. When it fails it causes DRWatson to fail as well.

Ran Malwarebytes and Mcafee scanners and no virus/malware was identified. Ran SFC/Scannow but nothing resulted.

Currently using Firefox without any issues, but I'd like to get the issue fixed as I really need Money working.

Thanks

A:"Internet Explorer has encountered a problem needs to close. "

I have the same problem with I. E. and as you, this pop up did not appear until several new updates were downloaded. Not sure what to do either. I just wanted to let you know I'm having the same problems with that pop up & I.E. would close. If I get it resolved I will contact you thru here.

Read other 3 answers
RELEVANCY SCORE 106.4

I am getting the (program) "has encountered a problem and needs to close error report with a number of programs on my PC."

It started with Outlook (2003) then Sony Media Manager and now Mailwasher Pro. I can use Outlook to send and receive messages OK and the error only appears as Outlook is closing down. My Mailwasher Pro update won’t run at all and produces the error report when I try to run it.

In the last couple of weeks I have tried to download a number of programs, some install and run OK and some produce the above error report when I try to run them.

I was able to download, install and run Media Monkey and Anvir Task manager OK. The problem seems to be with some problems and not others.

The nearest event I can think of that coincided with the start of this problem was the installation of a program called Evernote which I have since uninstalled.

Extra info: I HAVE used Black Vipers site to alter my system services and I do use Revo uninstaller to uninstall unwanted programs.

My system is Windows XP sp3

Any suggestions would be most welcome.

Thanks
 

Read other answers
RELEVANCY SCORE 106.4

How do I fix this problem and what is it?
c:\docume~1\admin~1\locals~1\temp\werf9d1.dir00\iexplore.exe

It comes up all the time whether or not I am on internet

Thanks

A:"Internet Explorer encountered a problem and needs to close"

try deleting the files in your temporary internet folder and windows temporary folder If not sure where they are, do it through windows clean up, start- all programs - accessories - system tools.

Read other 3 answers
RELEVANCY SCORE 106.4

I am running Windows XP Home edition. This doesn't happen with every website I visit but it always happens if I try to go to a Microsoft website or Myspace. I get a pop up that says "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." When the pop up appears you can click "here" for more information and the following appears in an "Error Signature" screen:
AppName:iexplore.exe AppVer:7.0.6000.16608 ModName:mlang.dll
ModVer:6.0.2900.2180
Then I click "here" for technical info and the following "exception code" is 0xc0000005.
Someone please help.
 

A:"Internet Explorer has encountered a problem and needs to close."

Have you run updated virus/spyware removal tools?
Have you run hijackthis?
Seems to be a good place to start.
 

Read other 2 answers
RELEVANCY SCORE 106.4

"tmesbs32" has encountered a problem and needs to close. We are sorry for the inconv


Thanks Az
 

A:Solved: "tmesbs32" has encountered a problem and needs to close. We are sorry for th

tmesbs32.exe is a process associated with the TOSHIBA laptops Mobile Extension Slim Select Bay Service. It is a part of the software for the CD/DVD writer.

Do you get this message when the computer starts up?
 

Read other 3 answers
RELEVANCY SCORE 105.6

I have been getting this error message for the past couple of weeks and it's very aggravating.
It happens when I start up my Kodak software, McAfee ... I can't even run the Mcafee updates because it won't let me.
When I try to open Itunes... it won't even open up for me.
I've been trying to open the Java program because without it some programs won't run and I get the same message.
I've tried everything possible... I cleared my history,cookies, ran scan for viruses, registryfix...
any suggestions????

thank you
 

A:"This program has encountered a problem and needs to close"

Read other 16 answers
RELEVANCY SCORE 105.6

every time i open a programme on my pc, i get the "____ has encountered a problem and needs to close" message, even tho most of the programmes still open up, can any help.

regards

andyblues
 

Read other answers
RELEVANCY SCORE 105.6

My IE just will not connect. Everytime I try, I get that message that it"has encountered a problem and must close" Then the offer to send the error report. I have uninstalled and re-installed IE and the same thing happens....Is there an answer here?????

A:IE won't connect-"IE encountered problem and must close"

P.S. I sould have included the fact that the error message says that it was running an "add-on.....webhelp" at the time of the error.

Read other 2 answers
RELEVANCY SCORE 105.6

I have Vista SP1, 32 bit.

Google Earth and Sony Vegas 8.0 both recently stopped working. What do I need to do to get them going again?

I tried system restore, restoring to 1 month ago, the farthest back point my computer will permit. No joy.

I tried sfc /scannow "System File Checker". No problem found.

Thanks in advance for help!



"Sony Vegas Movie Studio Platinum has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

"Google Earth has encountered a problem and needs to close. We are sorry of the inconvenience. Would you like to send an error report about this problem to Google?"

Read other answers
RELEVANCY SCORE 105.6

Someone please help . I keep getting the error message "Firefox has encountered a problem and needs to close", whenever I open up firefox, iexplorer, or even adaware. It's happening with most my programs.. Sometimes it happens immediately after opening the program, and sometimes it takes a while.I ran a virus scan with AVG, but no viruses were detected. I use Windows XP media center edition SP2. My computer is a Gateway GT4024.

I've also been having problems with the audio. At times it works, and others it doesn't. Not sure if that has anything to do with it.

A:"Program has encountered a problem and needs to close"

On maybe a related topic, my audio isn't working at all now. My default audio device seems to be missing. I think it's supposed to be Realtek HD Audio. When I check it under device listing, it says it's working properly. I have no clue.

Read other 4 answers
RELEVANCY SCORE 105.6

Yesterday I tried to open Internet Explorer and before anything had loaded I got the error message that Internet Explorer encountered a problem and needs to close. I get the same message for Windows Media Player (although even with the message the songs still come through) and trying to dispose of objects in Malwarebytes. After doing some research and looking in system32 I found out I have Bankpatch. Does anyone know how I can get rid of it? Is that what's causing all of my programs to "experience problems" at critical times?

Here's my Hijackthis log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:46:42 AM, on 4/29/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch... Read more

Read other answers
RELEVANCY SCORE 105.6

I'm really sad because whenever I try to open dosbox or American McGee's Alice it crashes on startup, giving the above error message. Virus and spyware scans are clean, and reinstalling is unsuccessful. I used to be able to use these programs just fine.
See screenshot and error message attached.

I am using
WinXP with 2.00 gigahertz Intel Pentium Dual,
ASUSTeK Computer INC. P5K SE Rev 1.xx mobo,
2048 Megabytes Installed Memory
NVIDIA GeForce 8600 GT [Display adapter]
Realtek High Definition Audio

Please help.
 

A:"This program has encountered a problem and needs to close"

Read other 6 answers
RELEVANCY SCORE 105.2

When I try to play a dvd on media player i a pop up saying "Media Player encountered a problem and needs to close. Sorry for the inconvieience" I get this pop up on a few other things also. So it probably isn't my media player but I didn't know where to post this problem.

A:Media Player Encountered A Problem And Needs To Close

It probably is your media player. Try to see if there are any updates for it, and then download them.I'm assuming you're talking about Windows Media Player too.Worse comes to worst, you can always uninstall it and then reinstall it. If you decide to uninstall it, it's not directly in the Add/Remove Programs section, but it's in the section to the left of it that says Add/Remove Windows Components.

Read other 3 answers
RELEVANCY SCORE 104.8

I just started getting this error after I finished installing norton, spy sweeper, and then the game Hitman: Contracts. Whenever I play the game I get that error, I don't know if its just the game? I didn't know to post in games or here, so I just posted here.
 

Read other answers
RELEVANCY SCORE 103.6

Hi guys.
I've had a few problems before and had amazing help from you guys and am in need of it again im afraid.
When i turned my pc on today i was met with a error message telling me that msn had encountered a problem and need to close, i pressed ok thinking nothing of it. Then another one popped up telling me windows defender also encountered a problem and needed to close aslo. After pressing ok to this the pc then crashed for 5 mins or so. I have also found going into my documents causes a "windows explorer has encountered a problem and needs to close". This is a little frustrating, all my music is in my documents and i use msn alot too.
Anyone got any ideas of what this problem is and how i can fix it?
Sorry for not being more specific, im not very savvy with computers, if you need more info just ask.
Thank you in advance for any help guys.
Mel

A:"MSN encountered a problem and needs to close" and others

Well, I'm not sure if it's your computer or MSN itself. I would suggest reinstalling it first before you do anything else. And then maybe run a virus scan with whatever antivirus you have.

Read other 2 answers
RELEVANCY SCORE 103.6

Just loaded XP on a Mac pro. Have been enjoying Counterstrike, Vanguard and Neverwinter Nights and everything seems to work fine except...

I purchased Final Fantasy XI and upon installing the Playonline Viewer used to run the game, I get a message saying "PlayOnline Viewer has encountered a problem and needs to close. We are sorry for the inconvenience." Occasionally the viewer loads allowing me then to update it successfully, but it then displays the same message when I again run it and crashes whether I choose to send an error report or not. I know the program will run because of it allowing me to update and control it occasionally. But if I try and close the error message, the program always crashes. I have gotten the same "encountered a problem" message from a few other windows diagnostic programs while trying to fix the problem myself if that gives any clues.

Obviously reloading XP is one idea, but I just wanted to know if anyone has any ideas what could be causing this problem since all other games, online and not, work fine. Thanks.

A:"...encountered a problem and needs to close..."

G'Day electric...Welcome to TSF!

You might like to try this workaround (you will need your Windows? XP SP2 CD).

Insert the Windows? XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run ...in the box type in sfc /scannow ?please take note of the space between the sfc and the /.

This is the System File Checker...it will scan all the Windows? core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD; should this happen, just go retry and let it do its thing.

One important point: While sfc it running, it is not advisable to do any other work, or have any browsers/programs open, on the computer until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully).

Post back with the results, or if there are any further queries/concerns.

Regards,

Read other 4 answers
RELEVANCY SCORE 103.6

I too have loaded Windows XP (Pro) onto my Mac Pro and have gotten Counter Strike, Vanguard, and Neverwinter Nights to work just fine. It seems we are having the exact same problem.

I might note that before installing PlayOnline and Final Fantasy XI I ran the FFXI Benchmark 3 program receiving a score of 8284 for low resolution and somewhere near 6000 for high. The highest score the FFXI website talks about is as follows:

"7000 or above: We assume that your computer can run FINAL FANTASY XI for Windows excellently with the default settings. If your video card exceeds the recommended system requirements, we recommend that you try out various configuration settings of FINAL FANTASY XI for Windows."

Invigorated by the successful benchmark run, I installed PlayOnline and Final Fantasy XI using my old copies of Final Fantasy (with Rise of Zilart expansion) and the Chains of Promethia expansion. When I treid to load PlayOnline occasionally it would sometimes run without a hitch or fizzle off after an attempt at starting. More often, I got an error message telling me PlayOnline has encountered a problem and needs to close. The interesting thing is, this was not true. By simply moving the error message to the side I could continue operating PlayOnline. Since this was the case I was able to update PlayOnline to the latest version (1.18.01) and to update the Final Fantasy XI game itself within the PlayOnline Viewer.

Here's where the real problem comes in. When ... Read more

A:"XP...encountered a problem and needs to close..."

Greetings invisiblesunday...Welcome to TSF!

I have moved your post for help into a separate thread (here), as it tends to confuse things when there are two diferent people in the same thread seeking advice.

Regards,

Read other 1 answers
RELEVANCY SCORE 103.6

This error message keeps popping up constantly..and because it does it makes other things close and freak out.
i have no idea what to do and it is driving me crazy!

Thanks
 

A:"WMI has encountered a problem and needs to close"

Read other 9 answers
RELEVANCY SCORE 103.6

I am getting this error "Internet Explorer has encountered a problem and needs to close", I have tried reinstalling but still the same error happens ever so often???????????

Any suggestions????

Thanks,
Danny

A:"IE has encountered a problem and needs to close"

What are you doing at the time of the error? Are you closing IE, opening, clicking or closing a link?
Do you run a virus scan, use antispyware programs, is the O.S. up-to-date?

Read other 3 answers
RELEVANCY SCORE 103.6

No matter what I try and run, it "... encounters a problem and needs to close". I downloaded and installed Mozilla's Firefox which is opening so I can get on the internet. Also I have installed Grisoft's AVG Anti-Virus which has scanned, found, and removed 8 "viruses/spyware/adware". Also installed, and ran HiJackThis and that runs and scans fine (log below).

It seems as though everything was messed up with something that AVG found and removed, and nothing wants to open even still. However, everything that I have installed from the "clean point" on seems to work fine.

*Edit* : Included in things I'm not able to open are certain Control Panel icons (Administrative Options will open but nothing else in there [services, components etc..], User Accounts also won't open, and a few others, Add/remove programs opens and operates fine)

Logfile of HijackThis v1.99.1
Scan saved at 6:52:33 PM, on 12/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe ... Read more

A:EVERYTHING "has encountered a problem and needs to close"

Why won't anyone help me?

Read other 2 answers
RELEVANCY SCORE 103.6

For several weeks now, I've been getting this errror using both of my browsers: MSN and IE. I've removed and re-installed both several times, and finally re-formatted my entire hard drive and re-installed everything. This looks to have possibly solved it for IE (hasn't crashed, yet, but it's been less than a day), but MSN still will not let me use it for more than a few minutes!

I'm using Windows XP, and the exact error is the generic:

"MSN (or IE) has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem. We have created an error report that you can send to help us improve. We wll treat this data as confidential and anonymous." . . . etc.

Please help!
 

A:"MSN has encountered a problem and needs to close."

What msn version are you using?
What are your PC specs?
The new versions of MSN are quite graphically intensive - perhaps your PC can't handle it??
 

Read other 2 answers
RELEVANCY SCORE 103.6

I keep getting "xyz has encountered a problem and needs to close. We are sorry for the inconvenience."

This started a year ago but it was very rare. Nowdays I can not keep any programs open for more then a couple of minutes before I get the dialog that the program has performed an illegal operation and needs to close” Its sooo annoying. I ran Norton and found no virus, I ran ad-aware and Spyboot and cleaned all the spyware but nothing. Here is the hijack log if it helps:

Logfile of HijackThis v1.99.1
Scan saved at 9:19:54 PM, on 12/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\htpatch.exe
C:\PROGRA~1\Lexmark\PHOTOC~1\LXBLKsk.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\VM_STI.EXE
C:\WINDOWS\system32\ctfmon.exe... Read more

A:Help, I keep getting "xyz has encountered a problem and needs to close."

Read other 9 answers
RELEVANCY SCORE 103.6

Hey friends. It was suggested by Dave T. that I post my log file here, so here goes. I'm usually pretty crafty, but this time I'm stumped as to what is going on. I have posted this elsewhere, and gotten not one single response, so I'm really hoping here! My problem started out of nowhere. It didn't coincide with any software or hardware installation. I have run many virus/malware/spyware programs and come up with nothing. The symptoms...are hard to pin down. When it happens, everything starts acting crazy. It usually starts with a "rundll as an app has encountered a problem", or a PML driver with the same problem. Than all the programs start acting crazy. Nothing wants to load w/o encountering a problem. Than it locks up. I saw a fix, but it only seems to work temporarily. It is as follows:

Go to C:\Windows\system32\wbem\Repository
and delete all contents. Than restart.

It seems to work for a couple of hours. Than it comes right back. I'm totally at a loss as to what is going on. So as a last resort, I'm hoping you beautiful, wonderful, kind, brilliant people can help me.

Posted below is my logfile. Looking forward to your assistance. Thank you much!

Logfile of HijackThis v1.99.1
Scan saved at 4:53:20 PM, on 7/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\l... Read more

A:"Everything" has encountered a problem, and needs to close.

Hi MaddestMax,

This really sounds more like an OS issue, but we'll run a check anyway. I'm not seeing anything in this log. As noted in the thread DaveT linked you to --> (Updated!) IMPORTANT - Read This Before Posting A Log. Please run an online scan and Deckard's System Scanner.


Perform an online scan with Internet Explorer with Panda ActiveScan Click on located at the bottom of the page.
A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting If it finds any malware, it will offer you a report.
Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
Click on then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

--------------------------------------------------------------------

Download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of y... Read more

Read other 19 answers
RELEVANCY SCORE 103.6

Up front: Fujitsu Lifebook, Windows XP Tablet Edition

This is an error I have encountered in WMP and IE, so I am hoping that by solving it in IE, I can solve it in WMP; hence posting it in the IE sub-forum.
===================

Okay, so a few days ago, I started getting this error message with Internet Explorer and Windows Media Player. I have done full virus scans, come up clean. For whatever reason, only these two programs have been affected as far as I can tell.

It is the standard "ProgramX has encountered a problem and needs to close...etc...Send error report?"

Every time I try to open IE/WMP, I get this message a few seconds after the program has opened.

For Internet Explorer:
Error Signature:
AppName: iexplore.exe ApVer: 7.0.6000.16762 ModName: unknown
ModVer: 0.0.0.0 Offset: 982a2dc1

Also, theres a whole mumbo-jumbo of stuff contained in a text file in Documents and Settings\Administrator\Local Settings\Temp.

For WMA:
WMA I am having more difficulty with. I first discovered the problem on WMA, and later in IE (I use firefox regularly), and so attempted to resolve the WMA issue by uninstalling WMA 11, then re-patching up to 11. However, now my WMA is stuck at the configuration steps (WMA 10 also got the error, for what it's worth)

Error Signature:
AppName: setup_wm.exe AppVer:11.0.5721.5146 ModName: unknown
ModVer: 0.0.0.0 Offset: 982e6909



There are further details available under each error report, but those... Read more

A:"IE7 / WMP has encountered a problem and needs to close..."

I'm not sure if it's related, but other programs (so far two updaters: Adobe Acrobat updater, Fujitsu Driver updater) have popped up with the same type of error on odd occasions.

Can a moderator please move this to a more generalized forum, as the problem might be larger than just IE/WMP? Thanks.

Read other 6 answers