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Got a white screen with in the top left corner "Please connect to the internet"

Q: Got a white screen with in the top left corner "Please connect to the internet"

I can only access Safe mode with command prompt.
 
This is my DDS log:
 
DDS (Ver_2012-11-20.01) - NTFS_x86 MINIMAL
Internet Explorer: 8.0.6001.18702
Run by Administrator at 10:10:57 on 2014-01-31
Microsoft Windows XP Home Edition  5.1.2600.3.1252.39.1040.18.1014.788 [GMT 1:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://eeepc.asus.com/global
mWinlogon: Shell = Explorer.exe, "c:\documents and settings\xp\impostazioni locali\dati applicazioni\kb8311777\KB8311777.exe"
BHO: Supporto di collegamento per Adobe PDF Reader: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\programmi\file comuni\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - c:\programmi\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\programmi\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\programmi\microsoft office\office12\GrooveShellExtensions.dll
BHO: Guida per l'accesso a Windows Live: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\programmi\file comuni\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - c:\programmi\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - c:\programmi\windows live\toolbar\wltcore.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [Eee Docking] c:\programmi\asus\eee docking\Eee Docking.exe
mRun: [SynTPEnh] c:\programmi\synaptics\syntp\SynTPEnh.exe
mRun: [AsusACPIServer] c:\programmi\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\programmi\eeepc\acpi\AsEPCMon.exe
mRun: [AsusTray] c:\programmi\eeepc\acpi\AsTray.exe
mRun: [Parental Control] "c:\programmi\parental control\bin\pcontrol.exe" --start
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\programmi\microsoft office\office12\GrooveMonitor.exe"
mRun: [ETDCtrl] c:\programmi\elantech\ETDCtrl.exe
mRun: [SynAsusAcpi] c:\programmi\synaptics\syntp\SynAsusAcpi.exe
mRun: [AVG_UI] "c:\programmi\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [ModemListener] c:\programmi\hspa usb modem\ModemListener.exe start
mRun: [KB8311777] "c:\documents and settings\xp\impostazioni locali\dati applicazioni\kb8311777\KB8311777.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
mExplorerRun: [KB8311777] "c:\documents and settings\xp\impostazioni locali\dati applicazioni\kb8311777\KB8311777.exe"
StartupFolder: c:\docume~1\alluse~1\menuav~1\progra~1\esecuz~1\superh~1.lnk - c:\programmi\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-System: DisableTaskMgr = dword:1
uPolicies-System: DisableRegistryTools = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&sporta in Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Invia a Bluetooth - c:\programmi\widcomm\bluetooth software\btsendto_ie.htm
IE: Invia a periferica &Bluetooth... - c:\programmi\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\programmi\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\programmi\microsoft office\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\programmi\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\programmi\messenger\msmsgs.exe
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\programmi\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\programmi\aibelive\voice command\skype4com.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\programmi\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-9-21 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 246072]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-10-5 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 39224]
S1 A2DDA;A2 Direct Disk Access Support Driver;c:\eek\run\a2ddax86.sys [2014-1-30 22056]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-9-13 208184]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 22328]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 171320]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 182072]
S1 policyappblockservice;Parental Control Application Filter;\??\c:\programmi\parental control\bin\policyappblock.sys --> c:\programmi\parental control\bin\policyappblock.sys [?]
S2 AVGIDSAgent;AVGIDSAgent;c:\programmi\avg\avg2013\avgidsagent.exe [2013-7-4 4939312]
S2 avgwd;AVG WatchDog;c:\programmi\avg\avg2013\avgwdsvc.exe [2013-11-20 283136]
S2 DeviceManager;DeviceManager;c:\programmi\file comuni\devicehelper\devicemanager.exe -start --> c:\programmi\file comuni\devicehelper\DeviceManager.exe -start [?]
S2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-12 55152]
S2 privoxy;privoxy;c:\programmi\privoxy\privoxy.exe --service --> c:\programmi\privoxy\privoxy.exe --service [?]
S2 SRS_VolSync_Service;SRS Volume Sync Service;c:\programmi\srs labs\srs premium sound\SRS_VolSync.exe [2009-4-22 107744]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-5-12 1684736]
S3 cleanhlp;cleanhlp;c:\eek\run\cleanhlp32.sys [2014-1-30 50200]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\drivers\ETD.sys [2011-12-28 119592]
S3 fsssvc;Windows Live Family Safety;c:\programmi\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 jrdusbser;Modem Interface Device for Legacy Serial Communication;c:\windows\system32\drivers\jrdusbser.sys [2013-12-18 107904]
S3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-4-9 38912]
S3 qcusbser;Modem Interface USB Device for Legacy Serial Communication;c:\windows\system32\drivers\qcusbser.sys [2013-5-22 103552]
S3 SRS_PremiumSound_Service;SRS Labs Premium Sound;c:\windows\system32\drivers\SRS_PremiumSound_i386.sys [2009-5-12 232872]
S3 u9usbser;MYWAVEU9 USB Device for Legacy Serial Communication;c:\windows\system32\drivers\u9usbser.sys [2011-12-19 99456]
S3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [2009-4-2 39040]
.
=============== Created Last 30 ================
.
2014-01-30 14:29:44    --------    d-----w-    C:\FRST
2014-01-30 13:50:52    --------    d-----w-    C:\EEK
2014-01-30 12:00:40    --------    d-sh--w-    c:\documents and settings\administrator.your-agtg9o476m\IETldCache
2014-01-30 11:44:11    20040    ----a-w-    c:\documents and settings\administrator.your-agtg9o476m\dati applicazioni\microsoft\identitycrl\production\ppcrlconfig.dll
2014-01-30 11:44:09    --------    d--h--w-    c:\documents and settings\administrator.your-agtg9o476m\Modelli
2014-01-30 11:44:09    --------    d--h--w-    c:\documents and settings\administrator.your-agtg9o476m\Impostazioni locali
2014-01-30 11:44:09    --------    d--h--r-    c:\documents and settings\administrator.your-agtg9o476m\Dati applicazioni
2014-01-30 11:44:09    --------    d-----w-    c:\documents and settings\administrator.your-agtg9o476m\impostazioni locali\dati applicazioni\SRS Labs
2014-01-30 11:44:09    --------    d-----w-    c:\documents and settings\administrator.your-agtg9o476m\impostazioni locali\dati applicazioni\Microsoft
2014-01-30 11:44:09    --------    d-----w-    c:\documents and settings\administrator.your-agtg9o476m\impostazioni locali\dati applicazioni\Adobe
2014-01-30 11:44:08    --------    d-----r-    c:\documents and settings\administrator.your-agtg9o476m\Preferiti
2014-01-24 12:30:14    --------    d-----w-    c:\windows\system32\wbem\repository\FS
2014-01-24 12:30:14    --------    d-----w-    c:\windows\system32\wbem\Repository
.

RELEVANCY SCORE 200
Preferred Solution: Got a white screen with in the top left corner "Please connect to the internet"

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Got a white screen with in the top left corner "Please connect to the internet"

Greetings and    to BleepingComputer,
My name is xXToffeeXx, but feel free to call me Toffee if it is easier for you. I will be helping you with your malware problems.
 
A few points to cover before we start:
Do not run any tools without being instructed to as this makes my job much harder in trying to figure out what you have done.
Make sure to read my instructions fully before attempting a step.
If you have problems or questions with any of the steps, feel free to ask me. I will be happy to answer any questions you have.
Please follow the topic by clicking on the "Follow this topic" button, and make sure a tick is in the "receive notifications" and is set to "Instantly". Any replies should be made in this topic by clicking the "Reply to this topic" button.
Important information in my posts will often be in bold, make sure to take note of these.
I will attempt to reply as soon as possible, and normally within 24 hours of your reply. If this is not possible or I have a delay then I will let you know. I am in training and an instructor will need to check my fixes so a little delay may happen at times.
I will bump a topic after 3 days of no activity, and then will give you another 2 days to reply before a topic is closed. If you need more time than this please let me know.
Lets get going now   
 
--------------
 
Hi lucabigon,
 
I will be handling your log to help you get cleaned up. Please give me some time to look it over, and I will get back to you as soon as possible. 
 
xXToffeeXx~

Read other 5 answers
RELEVANCY SCORE 98.8

Hi,

I have an issue with a white rectangular box appearing in the top left corner of my laptop screen.

It covers the icons behind it and renders them 'unclickable'.

Nothing happens if the box itself is clicked on.

It does not stay on top of other windows, just the desktop.

It appears after the laptop has been to sleep and on occasions, just seems to appear randomly.

I believe it may be a problem with Display Link drivers i use for a universal adapter for multiple monitors. I have asked around on display links forums but i am yet to find a solution (updated all drivers, uninstalled, re-installed, etc.), so i thought I would ask you guys if you have any ideas.

Other places i have found similar issues:
White box in desktop corner on Dynadock with Windo... - Toshiba Forums
White Box on Desktop with Dynadock - DisplayLink Forum

I have attached a screenshot of the issue.

any help would be appreciated.

Many Thanks

Read other answers
RELEVANCY SCORE 97.6

So I just got my new Dell studio xps 16" laptop on Saturday. I reinstalled using my own Windows 7 Ultimate 64bit disk and have had absolutely no problems.


However today, I noticed that there is a single bright white pixel in the top left corner of my screen exactly at the (0,0) position.

It seems to only show up on the desktop, because running pictures over the corner where it shows, it does not show up. I also have run several programs to check for dead pixels, and it does not show up.


I know it is not a dead pixel because it shows up in a screenshot which I have included.

My video card is the Radeon 4670 1GB.


I have found a few threads online where people have the same problems but none of them really gave any soloutions.


I have found that if I terminate the wdm.exe (Windows Desktop Manager) process it disappears. However, that stops my window peeking from working.



Another thing, it does not appear right after I log in, maybe about 10 seconds after windows has loaded.

Any ideas?

A:White pixel/dot top left corner of screen?

Update the ATI Catalyst Driver to the latest driver. Older versions of Catalyst have been known to cause this.

Check this link
Bright pixel on Windows 7 Desktop

On a side note, Update your System Spec. It helps in trouble shooting.
You can use Speccy to get the details

Read other 5 answers
RELEVANCY SCORE 96.4

Hello, my computer will freeze every 2 hours or so and I have to restart it by holding down on the power button.

Then when I restart it I get a black screen with white underscore in the top left corner. Or sometimes a screen that says no boot device available.

I can still start the computer by going to boot menu and choosing HD at the start of setup. But if I don't press f8 then my comp will not boot up.

I don't have a clue whats wrong with it. I had to reinstall vista but still the same problems. Please help.
 

A:Black Screen with white underscore in top left corner

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RELEVANCY SCORE 96.4

When I turn on Lenovo thinkpad desktop it comes to the Gateway screen then to a black screen with the cursor at top left corner. F8 is not working - whether pressing intermittently or holding down so I can't get to safe mode. F2 was working ( set up menu ). But it has now quit working. When holding down F2 or F8 it just starts beeping. Where do I go from here?
 

A:Black screen with white cursor at the top left corner.

What model Thinkpad?

http://support.lenovo.com/us/en/documents/ht079465
 

Read other 1 answers
RELEVANCY SCORE 95.6

My computer is about a year old now, built by me and my dad. Recently it's been having some issues though-- for a while I think it was over heating, causing it to reboot. At least I hope it was just overheating. One time when I booted up my computer it told me overclocking failed, which was odd because I hadn't messed with any of the settings (all still defaults).

But heres the major issue: If you boot it up, after the BIOS it'll give you a black screen with a blinking underscore up in the left corner. If you're quick enough you can get it to go into safe mode, etc. You can also choose which drive to boot from--- I found that it only gives you the black screen with certain drives. But, I did notice that its very slow when you have the "loading" screen for windows-- it'll slowly fade in and start loading, then it goes to a normal speed.

Specs:
IntelCore2CPU [email protected]
Nvidia 8800 GTS (640 MB)
4 GB RAM (although I can't use it all...)
Don't know much about my mobo except its a P5K

A:Black Screen + White Underscore in Upper Left Corner

I could be a memory issue. Try removing RAM one stick at a time and seeing if any of them are causing it. Then try them individually in each slot. It could be the motherboard if only one slot is faulty.

Read other 6 answers
RELEVANCY SCORE 95.6

English is not my native language, but hopefully I can explain this well enough despite not knowing the technical terms.

I have been googling like crazy trying to figure out what this can be, but to no avail. It started after the Windows 10 anniversary update and it might be related to either chrome cast or spotify, as after resetting laptop to factory settings I did not see this problem again initially until I started using these again. However, when the white square pops up can be completely unrelated to using these, and uninstalling Spotify did nothing.

The white square isn't always visible either, but is still there as a large unclickable area. If I right-click on it, a menu comes up that says back forward and reload, but clicking these does nothing. The only way to get rid of it is to restart, but it will come up again pretty soon. Any ideas?
 

A:Unclickable white square in bottom left corner of screen

It has doubled in size please help!
 

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RELEVANCY SCORE 94.4

I regularly use my Laptop Lenovo Y560i from last 2 years but today when i tried to start it shows a logo of lenovo and then goes black with white line blinking on the top of the left corner i kept it turn on for more then 2 hours but nothing happens please someone suggest me what can i do?

A:My laptop's screen is gone black with a white line blinking on the top left corner

Hi, and welcome to TSF.

Firstly: try to boot in Safe mode ( Press F8 during startup and select safemode) Does it boot normaly now?

Also: when pressing F8 during startup you could also get the option to "Repair your computer". Click that and go to startup repair.

Read other 2 answers
RELEVANCY SCORE 84.4

Hey!

Can somebody help me with white square on the left top corner. It came when i updated ATI Radeon.
I am using ATI Radeon 3600 series.

Many Thanks,
Intsu

A:A white square on the left top corner

Try this solution

Link: Strange square in corner of screen - but virus scan finds nothing - Windows Security

Cheers

Read other 3 answers
RELEVANCY SCORE 83.6

So I have this white pixel on my top left corner... It's not a dead pixel, but it's there. Did not seem to notice it before, but I am sure it was not there when I got the laptop. I'm not sure what might have caused this. It rotates with the screen. A full screen app like chrome covers it, but it is very visible when on the desktop. It's not my wallpaper. When I hover over it, I get a loading cursor. Nothing happens when I left or right-click on it. Does anyone have this as well?

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RELEVANCY SCORE 82.8

Just purchased 3 days ago..now I watched a movie and I observed 3 white spots..I payed 1260$ have the full coverage but this is not the solve of the problem cause is not normal turn buy a new laptop and after 2 days to need attention and start fixing stuff..I was so happy thinking I made a good deal..tomorrow I'm going back in BestBuy and ask to replace it with a Samsung or something else..no way to go fix something that I payed 1260$ and in 2 days to let me down.I just berry my Acer that I bought it 5 years ago and was working perfectly..I'm so mad..I'm know HP is a good brand but really after I read the reviews I was shocked to see how many problems..And to let you know I tried to switch for better graphics performance and there is no changing there..

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RELEVANCY SCORE 82.8

I had a "System error 32" on my PC screen and went search the internet for a solution. I found one that said to go to the windows folder and delete a file that had "warnhp in it". I did so, but now if have a white box in the upper left corner of the screen under a group of my icons. I can move the icons, but the bos remains.
When I right click on the box, and select "Properties", the file listed is file://C:\WINDOWS\warnhp.html
When I right click on the box and select source, it comes up with file titled C_WINDOWS_warnhp (1) -Notepad with the following info.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<!----
***** This file is automatically generated by Microsoft Windows *****
--------><HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=windows-1252"></HEAD>
<BODY
style="BORDER-RIGHT: medium none; BORDER-TOP: medium none; BORDER-LEFT: medium none; BORDER-BOTTOM: medium none"
bottomMargin=0 bgColor=#004e98 leftMargin=0 background="" topMargin=0
rightMargin=0>
<DIV
style="LEFT: 0px; WIDTH: 1280px; POSITION: absolute; TOP: 0px; HEIGHT: 800px"><IMG
style="LEFT: 0px; WIDTH: 100%; POSITION: absolute; TOP: 0px; HEIGHT: 100%" cache
src="file:///C:/WINDOWS/web/wallpaper/Bliss.bmp"> </DIV><IFRAME id=1
style="Z-INDEX: 1002; BACKGROUND: none transparent scroll repeat 0% 0%; LEFT... Read more

A:Solved: White Box in upper left hand corner

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RELEVANCY SCORE 82.8

I just installed windows 7 on my gateway mt6705 gateway and just before windows boots the os a one inch white square on the left corner pops up for about 3 seconds about the size of a icon then goes away when the os boots up, sometimes the square is a blue color, I removed the os installed xp pro and everything is fine but I want windows 7 . please this is driving me crazy !!

A:1 inch white square on left corner of display

Hi -

We just had another thread on this recently - the first time that I ever heard of it.

http://www.techsupportforum.com/f217...op-451237.html

Check this post by jenae in particular --> http://www.techsupportforum.com/2540681-post18.html

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 82.8

Hi,

Apologies if this question has been answered elsewhere.

I have a Dell GX Piece of $H!t and when I boot it up all I get is a flashing white line in the top left hand corner. I don't see a BIOS screen. Am happy to install linux on it - just need to get to the BIOS screen so I can boot up off a USB drive.

Any suggestions gratefully received!

Thanks,

Ross

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RELEVANCY SCORE 80.8

Acer Travelmate 5542 turns on to a black screen with white line in the top left corner. I have changed all boot devices and still nothing works. will not boot t oCd drive USB or HDDProblem Started: Acer utility said the original hard drive was going bad and to back up all data. So i did. Then i went out and bought a new Toshiba 500gb HDD. I've installed probably 200 HDD into computers so i had no worries. I then went to boot to a USB drive with window 7 pro installed. However i couldnt get a boot menu to come up with F1-F12 and even ESC. So i then went into the BIOS and changed F12 to be the boot screen. ( Also while in the bios i was able to see the computer can see the new HDD and the Sandisk USB) So after i saved teh settings and restarted i was able to get the boot screen but when i select anything it goes to a black screen with a little white line in the upper left corner. I was able to remove the hard drive put it in a different computer and it worked fine to install Win 7. So i put it back into the laptop and still same problem. I cant boot to CD/DVD, USB, or HDD

A:Acer Travelmate Blackscreen with little white line in top left corner on boot

I would like you to use the tutorial below to access the Command Prompt to rebuild the Boot Configuration Data.
 
The tutorial below includes a link to download a Windows 7 ISO image and instructions for burning this to a disc to create a bootable installation disc.  You will need to follow the instructions to step 7b, in the instructions there you would normally choose the Startup Repair from the System Recovery Options, but in this case you will choose Command Prompt.  You do not need to use these instruction any further than step 7b.  This will open the elevated command prompt, it will look similar to the image below.
 

 
Copy and paste the command below in the command prompt, then press Enter.
 
bootrec /rebuildbcd
 

Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
Part A, Steps 1a - 6a
 
How to burn ISO image using Windows Burn Disk Image... Read more

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RELEVANCY SCORE 78.4

Computer starts, but then it flashes a white line top left corner of the screen. stays there. I've called hp, but they charge a fortune! I have a hp pavillion desktop a6750f. Please help. Thanks!

A:Flashing white line. top left corner. windows vista premium. changed my faulty memory

and welcome to the Forum

what did you do just prior to this happening?

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RELEVANCY SCORE 74.4

I'm a network admin for about 30 users. About 10 of them are having a problem with any new document in Word (both XP and 2003). A small hollow square appears in the upper left corner. They're unable to delete it, and it freezes the "File" button on the Menu bar. Sometimes it freezes Word totally. They are able to print existing documents opened in Explorer. Very annoying! Any thoughts?
 

A:Word XP & 2003 - "little white square" in upper left corner

Hiya! and Welcome to TSG!

As nobody has an idea yet what might have cause the issue (as it is unusual), maybe uploading a screenshot would produce some ideas to resolve the problem.

Thanks!
 

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RELEVANCY SCORE 72.8

I have a co-worker who's computer this morning just displayed a white screen with the words (in the upper left corner) "Please connect to the internet."
 
You can not get into task manager.  You can only restart or shut down.
 
I tried to boot into safe mode, but it's not really safe mode.  It says safe mode in the 4 corners of the screen, but has a standard-looking Windows logon screen in the middle with username already filled in, and waiting for you to fill in the password (I didn't).
 
It's a laptop running Win X Pro.
 
Where do I start ??

A:White Screen - "Please connect to the internet"

Based on what you said, you have successfully entered Safe Mode. So ask your friend to enter the password,
 
But it is probably a graphic card problem, so if your friend has a spare grahpic card, try it and see how it goes.
 
you may read this link for suggestion

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RELEVANCY SCORE 72.8

I see a topic for, I assume, Windows xp. It describes option to create a log file and then post, to help resolve this problem. Are those option only for win xp:? Can I follow those instructions to help resolve my problem in "Windows 7"?
 
 
...virus, please connect to internet..... white screen

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RELEVANCY SCORE 72.8

Ok, I have Windows XP Home Edition and I seriously doubt it has anything to do with this but, well.. the top left corner of my screen is like faded a small tint of green. it's not just one window, it's everywhere... desktop, any screen, any game, any program. Then, going down, it's sorta darker.. it's like fading into black but just barely. It's kinda blinking too, like an old flourescent light about ready to go out. Could this have something to do with my monitor? I checked to make sure all the plugs were in tight.
 

A:Top Left corner of screen...Fading?

Sounds like the degaussing circuit is going in the monitor and the screen is getting trashed. All color TV's and color monitors have these degaussing circuits built into them and you cannot replace them they are actually an integral part of the monitor. Save your bucks and purchase a new monitor.
 

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RELEVANCY SCORE 72.8

Hello,
 
I googled the above and came across this site. Unfortunately, I have some ads that come across my screen in the bottom left corner and don't know how it started. Could someone help me get this stopped. I have downloaded rkill and malwarebytels but the ads are still showing up. HELP!!!

A:Ads in the bottom left corner of screen

Hi SuyimarLets get the ball rolling Step 1Download ADWCleaner to your desktop:http://www.bleepingcomputer.com/download/adwcleaner/NOTE: If using Internet Explorer and get an alert that stops the program downloading, click on the warning and allow the download to complete.Close all programs and click on the AdwCleaner icon.Click on Scan and follow the prompts. Let it run unhindered. When done, click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.The report will be saved in the C:\AdwCleaner folder.Step 2Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.

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RELEVANCY SCORE 72.8

When I turn on my computer all I get is a black screen with the flashing cursor up in the left corner of the screen. Any ideas as to how to correct this? I have a Dell from he'll computer-- inspiron E1505 about 8 years old and just had windows 7 home edition installed on it

A:Black screen with flashing cursor in upper left corner of screen

Hey I just went through something very similar. I found that my SATA cable connecting the hard drive to the motherboard had failed. I replaced it with a new SATA cable, and it booted right up. Try the cable first if you have one lying around, plus its a cheap solution. If you replace the cable and it still won't boot up, it might be your hard drive. Seeing as how your machine is that old, it could fail at any time.

Do you get anything on the screen when you turn it on?

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RELEVANCY SCORE 72.8

No matter if I close the laptop down and log back on, the white box is always there, it has no X on it to exit the box.  This inhibits me from  using the laptop properly as I cant click on anything tha appears under the box, ie 'submit' for example.
 
Does anyone know how to get rid of the box?  I would be very grateful for some help and advice.  Thanks all.
 
netttie67

A:White Box on Right Hand Corner of Screen

Hi Could you take and post a screenshot please. Also the make model of your device, its OS and the software involved.

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RELEVANCY SCORE 72

I am a new user and typed out the post below as a reply to the thread ("http://www.bleepingcomputer.com/forums/t/493286/virus-please-connect-to-internet-white-screen/) but when I clicked to Post it I was not able to because I didn't have permission to do that (sorry, I'm new)). The user "Bleepin Gringo" was very helpful in that post in response to someone having the same issue as me, and I did what he recommended to do but was unable to get it to work. If anyone here knows how to get in touch with him can you please please show him this new post? It contains responses he was seeking to take the next step(s) in resolving this same issue. 
 
 
 
Hello Gringo,
 
Please help me! I am a new user and came across this site via a Google search. I am having the same virus problems like the other person who posted here before me. I have a Windows 7 Professional laptop. I tried both methods you suggested above and neither has worked for the following reasons. I tried these methods with another laptop have running Windows XP Professional Service Pack 3.
 
I first tried the method you request above to download the files to a USB flash drive, but when I inserted the flash drive into the Sick Computer the "driver.sh" file could not be viewed using the xPUD software, but I know that the file was downloaded to the USB flash drive because the file was viewable in the Clean Computer (Win 7 Pro) on Windows Explorer. I got all the way through your instructions f... Read more

A:"Please connect to the Internet...." virus white screen

I too have this virus and followed the procedure from Bleepin Gringo. I was able to create a log file but that topic is blocked.I've copied it below in hopes that it will get to someone who can create a fix. Thanks!!!!OTL logfile created on: 7/11/2013 12:04:49 PM - RunOTLPE by OldTimer - Version 3.1.48.0 Folder = X:\Programs\OTLPEMicrosoft Windows XP Service Pack 3 (Version = 5.1.2600) - Type = SYSTEMInternet Explorer (Version = 8.0.6001.18702)Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy1,023.00 Mb Total Physical Memory | 758.00 Mb Available Physical Memory | 74.00% Memory free907.00 Mb Paging File | 837.00 Mb Available in Paging File | 92.00% Paging File freePaging file location(s): C:\pagefile.sys 1536 3072 [binary data]%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program FilesDrive C: | 52.29 Gb Total Space | 8.81 Gb Free Space | 16.84% Space Free | Partition Type: NTFSDrive X: | 284.12 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFSComputer Name: REATOGO | User Name: SYSTEMBoot Mode: Normal | Scan Mode: All usersCompany Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 DaysUsing ControlSet: ControlSet002========== Win32 Services (SafeList) ==========SRV - [2013/07/08 14:53:15 | 000,107,520 | ---- | M] () [Auto] -- C:\Documents and Settings\Jim\Application Data\DefaultTab\DefaultTab\DTUpdate.exe -- (DefaultTabUpdate)SRV - [2013/06/27 11:0... Read more

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RELEVANCY SCORE 72

I got a warning saying pay $300 fine to the FBI for downloading copyrighted content. I was not downloading anything at the time. I have seen other posts about this virus on here but it looks like the logs and help are specific to each instance. There is also a red note warning not to use the script. I cannot run in safe mode or otherwise. Just pops up a white screen and says "please connect to the internet." I really need to access the files on this machine. I had not backed up my taxes and accounting I recently completed on it. I need that stuff in case of an audit. Any and all help is grately appriciated! PLEASE HELP!,

A:virus, please connect to internet..... white screen.

I also wanted to mention it is a XP x32 machine.
Thanks again
D

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RELEVANCY SCORE 72

Hi --
 
I ssume that my PC has a virus.  The administrator account has been taken over, I cannot use task manager, and cannot interact with any programs -  The problem persists in safe mode.  The screen is completely filled with a nonclosable white window with only the message "Please connect to the internet....".  I can only use the PC in safe mode with command prompt.
 
Where do I start?
 
Thanks,
 
G
 

A:Windows XP, white screen w "Please connect to the internet....",

I'll report this topic to appropriate helpers.
Hold on there....

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RELEVANCY SCORE 72

Saw entry in forum that sounded similar and followed instructions posted by Bleepig Gringo to generate report on infected computer. Will paste when requested. thanks. zuluboy 

A:white screen with text to connect to internet

Hello zuluboy I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

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RELEVANCY SCORE 72

Hey guys I have a Song Vaio RBG-53 (I believe) with XP. I was using google images when I clicked on a picture and got a fake anti virus pop up. It wasn't the normal one I've seen quite a few times so I alt f4 closed it and immediately ran my AVG virus scan. That found nothing so I ran Malwarebytes which found 4 infected files. Two were in the registry and two were in my temporary internet files...I believe. Then I had it remove them and it said I needed to reboot to safely remove the files. I did that and when the computer started back up, it showed the initial Sony Vaio screen and then it goes straight into a black screen with a blinking cursor at the top left corner. The fan in my computer will run pretty loudly for about a minute and then slow back downto normal. At this point I'm not able to do anything. None of the F keys do anything. I tried ctrl alt del and that has no effect either. I can't get into safe mode or recovery console or anything like that. I've been researching google for the last hour on this and all the fixes involve just going into safe mode or using a repair cd, which I do not have. Does anyone have any other suggestions? Thanks.

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RELEVANCY SCORE 72

Hello,

I am currently running windows 7 and getting pop up adds in both firefox and IE. I am running security essentials and it detects nothing wrong. Any help would be greatly appreciated.

Have a good day

-mraymer

A:Pop up adds in the bottom left and Right corner of the screen

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the t... Read more

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RELEVANCY SCORE 72

Goodday people,

Since my upgrade to my new display card i have an issue with a white blue rectangular screen in the lower right corner of my screen, it is a part of the logitech logo.

On startup of my pc it tells me the following: "Scriptfault .. .. .. URL file:///C:/Users/Beheerder/AppData/Local/Temp/LogiUI/Pak/js/jquery-1.3.2.min.js"

After i press no do not continue executing this script the rectangular screen stays in place and wont go anywhere, when i try to drag the screen across all i get is the Logitech logo.

I tried system recovery, antivirus scan, anti malware scan, and addware scan.

Unfortunately no result. Im out of ideas and i was hoping you guys would have some.

Id like to add a screenshot of this problem, unfortunately the problem is not shown in a screenshot

A:White screen on startup in the lower right corner

Welcome to the forum. Can you try UnCleaner - Josh Cell Softwares and see if that clean it

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RELEVANCY SCORE 71.6

I have a HP Pavilion ze2000 running Windows XP laptop that I purchased new. it has been working wonderfully until all of a sudden all I get when I power on is a dark screen with a curser flashing  on the upper left corner of screen. It wont boot up but I can get to safe nide abd the PhoeixBI0S Setup Utility after pressing F10. I am not sure what the Boot Order should be, I have 1st, +Hard Drive, Network Adaptor, ATAPI CD-ROM Drive and last is Floppy Diskette Drive. not sure if this is why it will not boot to my front page and Not sure if this is the right order, but the laptop still wont boot to home screen.. Can you please help me. I do not have much money as I am retired and living alone with very limited funds. I really need my HP Laptop to get back working properly...Again, Please help me. Thanking you in advance,

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RELEVANCY SCORE 71.2

Hi, I began following this thread this morning...http://www.bleepingcomputer.com/forums/t/493286/virus-please-connect-to-internet-white-screen/ ...it describes my trouble fairly well.  Dell Laptop, Latitude D530Win XP Pro SP3I have tried a couple of different removal processes and they always seem to find problems, but the system always reverts back to the same issues as before.  I have tried Kapersky Rescue Disk.  I have tried HitMan Pro.  This morning before I began anything else, I removed my wireless card so that my laptop can no longer connect to the internet.  I downloaded the OTLPES product and burned the disk.  I booted the infected computer and ran the REATOGO-X-PE Desktop and ran the OTLPES app.  Below is the text file that it generated.  Any help you can offer will be appreciated.  Thanks! ==================== OTL logfile created on: 12/20/2013 8:19:53 AM - RunOTLPE by OldTimer - Version 3.1.48.0     Folder = X:\Programs\OTLPEMicrosoft Windows XP Service Pack 3 (Version = 5.1.2600) - Type = SYSTEMInternet Explorer (Version = 8.0.6001.18702)Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 87.00% Memory free2.00 Gb Paging File | 2.00 Gb Available in Paging File | 97.00% Paging File freePaging file location(s): C:\pagefile.sys 2046 4092... Read more

A:Your Computer is Locked / Connect to Internet White Screen

Update:
Re-Ran HitMan Pro (Kickstart - 3 times back to back) until it came back with no hits. 
At this point, I disconnected all access to the internet and was able to successively log into Windows. 
Then as quickly as possible after boot, I ran TDSS-Killer form Kaspersky and it came up clean. 
Now, I am running MalwareBytes (Full Scan) to be sure there are no dregs from anything remaining. 
We'll see if this works. 
Any other suggestions would be appreciated. 
Thanks,
Gary

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RELEVANCY SCORE 71.2

I have seen this problem once before [posted in a different forum on this site] but it was a problem someone had on a laptop and it was for Windows XP.

I am using a desktop PC [Windows 7- HP] in a nutshell.

Anywho...The Problem.
I was minding my own business, listening to music and editing on a photoshop program, when suddenly my computer shut off on me. So, thinking that I might have accidentally pressed the power button with my leg, I restart it. Only to get a black screen with a little white flashing line at the top left corner of my screen.

I've heard people say to try to load it in Safe Mode. But I honestly don't know how to do that with Window's 7. I'm at a bit of a loss really. I've tried numerous things. I'm close to giving up...and so I'd really really REALLY appreciate any help given. I have a lot of files and etc...on this thing, and I really don't want to hear that there's nothing that can be done to retrieve them! :(

A:Help: Black screen with flashing line at top left corner

Press F8 at boot time to get the mneu and choose safe mode.

Try connecting it up to a different monitor and see if the results are the same.

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RELEVANCY SCORE 71.2

I dont what this is but a clear white box has suddenly appeared on top left of my windows screen and wont go away. How dow i get rid of it??? Any help appreciiated

A:Box upper left hand corner of wndows screen

screenshot would be handy

Roy

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RELEVANCY SCORE 71.2

Hi, I have an Acer laptop - Aspire 5315-2470 and when my son turned it on it goes to the Acer screen and then goes to black screen with cursor in the left hand corner.

I have tried to reboot in safemode but all I get is beeping noises. I also read in the manual on how to restore the computer back to day one we bought it, by holding ALT and F10 upon turning on . All I get is the same beeping noises.

This computer is only 1 year old , so if someone can give me any advice on how to fix this I would be very happy.

Thanks In Advance...
 

A:Vista with black screen and cursor in left corner

Look at your BIOS settings. The Acer screen may tell you how to access the BIOS (boot) settings with a function key - probably F2. Press that F2 or whatever it tells you when the Acer screen comes up. When the BIOS screen displays, make sure the "boot from" setting is your hard disk. If not, change it.
 

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RELEVANCY SCORE 71.2

Hi, all of the sudden a asian looking comercial is showing at the bottom left screen, showing ads for furniture and houses (see attached image). Anyone recognize this and know how to remove it?Here is my HiJackThis log:Logfile of Trend Micro HijackThis v2.0.3 (BETA)Scan saved at 19:32:32, on 15.03.2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Programfiler\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\SOUNDMAN.EXEC:\Programfiler\Maxtor\OneTouch Status\maxmenumgr.exeC:\Programfiler\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exeC:\Programfiler\HP\HP Software Update\HPWuSchd2.exeC:\Henrik\Programmer\iTunes\iTunesHelper.exeC:\WINDOWS\system32\ctfmon.exeC:\Programfiler\PPLive\PPVA\PPLiveVA.exeC:\Programfiler\HP\Digital Imaging\bin\hpqtra08.exeC:\Programfiler\Fellesfiler\PPLiveNetwork\PPAP.exeC:\Henrik\Programmer\Logitech\SetPoi... Read more

A:Chineese virus at bottom left corner of screen

Hello, ponkis2k.My name is aommaster and I will be helping you with your log.I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.ThanksShould you still require assistance, please take note of the points below:Please track this topic by either adding it to your favourites or clicking the Options button at the top of this thread and then Track this topic.Please disable word-wrap before posting logs. This can be done by clicking Format and un-ticking the word-wrap feature in notepad. The logs that you post should be copied and pasted directly into the reply. Only attach them if requested or if they do not fit into the post.If you do not reply within 5 days, I will have to close your topic. Should you not be able to meet this, please notify me so that I will leave the topic open.Please do not install, update, or run any programs for the duration of the fix.If you do not understand the instructions I provide, please don't hesitate to ask. That's what I'm here for Please continue to reply to this topic until I give you the all clean. Just because there are no symptoms of infection doesn't mean that the computer is clean.If you are running Vista, please run all the fixes as an administrator. This is done by ri... Read more

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RELEVANCY SCORE 71.2

Hi,
I enabled tray balloon on my Windows 10 but it is showing up on the top left corner of the screen.

How do I fix that?

A:Tray Ballon showing up on top left corner of screen

That said, it's a bug. See: Balloon Notification displayed at upper left corner

As suggested, if you enable the balloon through GPO, set it back to the default and use the Registry edit to bring the balloon on. See: Enable balloon notifications in Windows 10 using a Registry tweak

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RELEVANCY SCORE 71.2

blinking light can anyone help me
 

A:blinking light left head corner of screen

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RELEVANCY SCORE 71.2

Hi, I have a windows 7 Gateway computer. A few hours ago this problem started suddenly happening. Anytime I press the spacebar, a box in the top left corner of the screen opens up that has a list of the following options: "restore, move, size, minimize, maximize, new tab, reopen closed tab, task manager, close". I've already tried a full virus scan, rebooting the computer a few times, unplugging and replugging in the wireless keyboard and mouse, and checking to see if sticky keys/filter keys is enabled. From what I understand, the box coming up when I press the spacebar is the same box that's supposed to only come up when alt + space is clicked. This problem is making my computer pretty much unusable. Any ideas/suggestions?
 

A:Space bar opening small box in top left corner of screen?

Hi
As a first troubleshooting step, can you remove the wireless mouse & keyboard and connect wired ones? If the problem vanishes then you would have identified the culprit.

If the problem remains then it would seem to be a software issue. Possibly a setting got changed. Or possibly there was an update (Windows or Gateway or some app?) and it has caused some conflict. If it is a software issue you can try a System Restore but bear in mind that if an update caused the problem, it might happen again once the update is installed again.
 

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RELEVANCY SCORE 71.2

m using pavilion tx 1201au(home premium 32bit) with touch screen.my prob is my mouse pointer gets stick to top left cornerof screen
and sometimes middle corner and flickers and goes on clicking by itself closing all the open windows or opening
new programme depending on which shortcut it clicks. it also turns into pen pointer. no matter how much i try it goes
back to that position like a magnet. it happens even when am using mouse instead of touch pad. i unistalled and
reinstalled the driver but condition is same after a period of about 1 hr. pls help

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RELEVANCY SCORE 71.2

got hijacked last night and run spybot and full virus scan and when finished i restarted the computer and got a black screen with the flasing cursor in the left top.. Tried to start in safe mode (f8) and it willnt go to safe mode just the same screen...any suggestion???

A:black screen with cursor flashing left corner

Hi -

Use Vista DVD or the HDD recovery partition to boot into Recovery Environment.

1st try "System Repair". If no-go, then try "Windows System Restore"

Regards. . .

jcgriff2

`

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RELEVANCY SCORE 71.2

Product name: HP G62 Notebook PCProduct number: XG960UA#ABAOperating system: Vista I am not getting an error message or any message whatsoever. My computer was fine all day long til it started running a little slow, so I decided to restart it. When I restarted it, it acted like it was going to start up then it went to a blank screen with a blinking cursor in the top left corner. I have tried restoring the computer back to factory settings but there is no option for that when I press F10.

A:Blank Screen with Blinking Cursor in Left Corner....

Hi, Shut down the notebook. Tap away at f11 as you start the notebook to see if this will launch Recovery Manager? Regards, DP-K

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RELEVANCY SCORE 71.2

Is there a solution for a problem with a touch screen? My Spectre (purchased in November 2016 and set up in February 2017) has an issue that has become more frequent.  When left on overnight, the cursor remains fixed and active (pulsing) in the lower left portion of the touch screen.  When this happens, I cannot move the cursor with the mouse, or override the location with a stylus or finger on the touchscreen since with each pulse the touch screen is activated back to that location on the screen and whatever program or icon that is underneath it at that time is activated multiple times.  Example - the icon for my design software was clicked multiple times during this last episode of the frozen cursor location and I had at least 5 versions of the program opened on my desktop before I could restart the computer.  I am not sure where to begin to try and resolve this issue which has happened two times in a row over the last two days.  The obvious solution is to turn off my computer overnight, which I will do, but the underlying problem creating this is worrisome on a computer that is brand new. 

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RELEVANCY SCORE 71.2

The Start button in lower-left corner of screen/desktop is not responding to left click.
Is there something an amateur can do?
hofkar.

A:Start button lower left corner of screen

Assuming RIGHT click at Start button still works ?..................

Run a system file check to look for corrupt files. It will try to do repair if any found.

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

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RELEVANCY SCORE 71.2

I have a blinking curson on upper left of black screen preventing the computer from booting

A:Re: Blank Screen with Blinking Cursor in Left Corner....

Hi @Taton, Welcome to the HP Forum!  It is a terrific place to find answers and tips! For you to have the best experience on the HP forum, I would like to direct your attention to the HP Forums Guide. First Time Here? Learn How to Post and More. What is your product or model number? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? What operating system are you running?  I grasp that on startup you get a blank screen with a blinking cursor. Here is a link to HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 8)  that I hope will help. Should you require further assistance, please provide your model and your operating system. If a post helps you, inspires you, provides fresh insight, or teaches you something new, please consider clicking the "Thumbs Up" on that post. Should this resolve your issue, please click "Accepted Solution" to help other visitors and member alike to find what worked for you.

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RELEVANCY SCORE 71.2

Device is a HP Pavillion x2 - Detacable Tablet/Laptop Combo

OS: Windows 10

I'm getting random right clicks in the top corner of the screen. These don't occur too frequently to make using the device impossible, but often enough to be irritating.

The phantom clicks occur at random points, sometimes when nothing is being touched whatsoever, sometimes whilst typing and sometimes whilst browsing the web etc.

This almost always occurs whilst using Chrome Browser, and is always a right click - bringing up the options to close the window, minimise, task manager etc.

I've tried toggling various mouse settings, and turning off SnapGo. I've also recalibrated the touchscreen.

If anyone has a fix for this, many thanks
 

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