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Driver Power State Failure on Sleep, Hibernate, Restart or Shutdown

Q: Driver Power State Failure on Sleep, Hibernate, Restart or Shutdown


Every time I try to put put my laptop to sleep, hibernate, restart it or shutdown, it stalls for about 10 minutes before giving me a Driver Power State Failure.

Having installed "WhoCrashed" and "Windbg", I was able to determine it was related to "ntkrnlmp.exe", "ndis.sys", "raspppoe.sys" and a vpn driver at one point or another. I "believe" I managed to uninstall the offending vpn driver but of course still overall have the same issue.

This appeared to occur while trying to do a windows update last week but I can't be sure. I presume, there is a out of date or corrupt driver but just can't seem to determine which one.

Many thanks in advance,


Preferred Solution: Driver Power State Failure on Sleep, Hibernate, Restart or Shutdown

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Driver Power State Failure on Sleep, Hibernate, Restart or Shutdown

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.
Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

Uninstall Daemon ToolsDownload the SPTD standalone installer and follow these steps:
Double click the executable to open itClick on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.
ONLY install the drivers from your manufacturer!

Please remove your VPN software.

*** WARNING: Unable to verify timestamp for tap0901.sys
*** ERROR: Module load completed but symbols could not be loaded for tap0901.sys

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Hi fellas,

I've recently purchased a new prostar laptop(clevo), installed win7 pro x64 and everything has been running relatively painless so far. recently i've had two BSOD events during restart and shutdown. Not much else to report as far as issues go although my external hard drive stop registering in device manager or disk management. hard drive is tested on another laptop fine so i suspect sufficient power is not getting transferred through the usb to power the HD. not sure if related i just want to finish up the new machine without having regular BSOD's.


A:BSOD during either restart or shutdown. power driver state failure

Welcome to 7F.

1: AVG is causing issues.

fffff880`033cb2b8 fffff880`02d3a3cfUnable to load image \SystemRoot\system32\DRIVERS\avgtdia.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys

fffff880`0338b078 fffff880`03c1001aUnable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
Uninstall AVG and install MS Security Essentials and MalwareBytes.

Make sure you uncheck the 'Enable Free Trial' box when installing MalwareBytes.

2: Your nVidia driver has been flagged.

fffff880`033cb7f8 fffff880`0f21778eUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

0: kd> lmvm nvlddmkm
start end module name
fffff880`0f026000 fffff880`0fcfa000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Sep 13 20:59:50 2014 (5414A236)
CheckSum: 00C8E... Read more

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800ED33010
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:
Yeah, i get this whenever my computer goes idle and into sleep mode, and when i shut down. Any way to fix???

minidump -- http://www.megaupload.com/?d=J07IWJQ0

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I have a problem with shutting down when I restart or hibernate. Pc use up to 5-10 min staying on "restarting" screen and Hibernating ends with shutdown - Bsod in both instances.
BSOD say "power driver state failure" and bluescreenview say it's caused by drivers: 'mssmbios.sys' and 'mbae64.sys'.
Earlier BSOD: 'memory managment'(ntoskrnl.exe), 'system service exception'(ntoskrnl.exe), 'driver verifier detected violation'(nvlddmkm.sys).
pnp= plug and play? tried removing 'usb card reader', nothing..
Posting two minidumps from osronline.com:
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
Machine Name:
Kernel base = 0xfffff802`c5a76000 PsLoadedModuleList = 0xfffff802`c5d4f250
Debug session time: Sat Jan 24 14:51:17.048 2015 (UTC - 5:00)
System Uptime: 0 days 0:49:30.858
* *
* Bugcheck Analysis *
* *
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arg1: 0000000000000004, The power transition timed out wai... Read more

A:Slow shutdown-restart, ends with BSOD - power driver state failure

nvlddmkm.sys is an nVidia display driver. Try updating to the latest version.

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My computer seems to run fine but whenever I shut it down or restart it the screen goes black for about 10 minutes and then I get a blue screen with a driver power state failure. The system files are attached.

Thanks for your help!

A:Driver power state failure on restart

Please disable driver verifier
Open an admin command promptEnter "verifier/reset" (without quotes)

Please disconnect every USB device but mouse and keyboard.


BUCKET_ID: 0x9F_VRF_3_POWER_DOWN_btfilter_IMAGE_UsbHub3.sys


FAILURE_ID_HASH_STRING: km:0x9f_vrf_3_power_down_btfilter_image_usbhub3.sys
Please check lenovo for chipset and bluetooth driver updates, there are some more drivers outdated for Windows 10 but these drivers are a very proper start for removing outdated drivers

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

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It happen every time i shutdown my laptop..can someone help me with this CRASH/BLUE SCREEN problem

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My computer hangs and gives me a BSOD stating a "Driver power state failure" Can someone help me figure out why this is happening. It would be greatly appreciated.


A:Driver power state failure during shutdown

Hi -

Run Driver Verifier - Driver Verifier - Windows 7 & Vista (BSOD-related)

Driver Verifier needs to run 24 hours minimum or until it BSODs your system, whichever is less. Then . . .

Provide full system info ALL files -

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista

Also, run Speccy - Download Speccy 1.11.256 - FileHippo.com
- "File" | "Publish Snapshot" | Paste URL into your next post

Regards. . .



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My computer (Lenovo Thinkpad Helix 3679CTO) is a month old and a bunch of the drivers have gone out of whack. I believe this is my fault due to force shutting down while the computer was updating. I am trying to reset the computer to factory settings but my computer is incapable of restarting. This means that it is also incapable of restoring factory settings. Eventually after the screen says "Restarting..." for a few minutes the BSOD appears and it states the problem is a "Driver Power State Failure".

Also I have tried attaching a minidump file to this post but I dont have the correct permissions. I have tried changing the permissions but it is in no way intuitive to someone who is not fairly familiar with computers. It is actually pretty frustrating because all I want to do is upload a small file but my computer has locked me out of being able to do so

A:Cannot restart without BSOD, driver power state failure

Your file is empty. Please re-attach files.

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So I just got a BSOD with the stated reason being a driver power state failure. Before i got this error though, my windows system was actually acting up a bit. Around two days ago, I wake up to find that my desktop was frozen, it seems like explorer has crashed because I couldn't see my taskbar and my mouse had the loading icon running on it. All of my previous programs were still running though. On the same day, I ended up restarting my computer and the computer boots up straight into chkdsk. It passed the tests successfully so I didn't think much of it, though I did backup my files just in case. Now I get a BSOD with the stated error above. Happened when I was browsing the net and noticed my wifi adapter was down. So I tried to restart my computer which ended up hanging at the Shutting down screen until it got the bsod.

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I've been getting persistent BSOD's when attempting to wake up my computer (Lenovo Twist u230) from sleep. I am also sporadically getting Kernal Data Inpage Error BSOD while using my computer.

My machine is Windows 8, installed from factory with a recent refresh done. SFC /SCANNOW and DISM both come up clean. All of my hardware diagnostics are also clean.


A:Driver Power State Failure on wake from sleep

Which hardware diagnostics have you done?

Please run Driver Verifier according to these instructions: Driver Verifier Settings

Just a guess at this point, but try removing Diskeeper to see if that helps.
If not that, then try removing the Citrix software to see if it helps.

The following is for informational purposes only.

**************************Fri Oct 11 09:56:37.534 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101113-15578-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
System Uptime:0 days 20:21:57.335
Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 9F, {3, fffffa80036b7890, fffff800c68d07f0, fffffa800de92610}
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80036b7890, Physical Device Object of the stack
Arg3: fffff800c68d07f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800de92610, The blocked IRP
CPUID: "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
MaxSpeed: 1700
CurrentSpeed: 1696
BIOS Version GDETA1WW (1.61 )
BIOS Release Date 09/14/2013
Manufacturer LENOVO... Read more

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Been having issues with sleep mode with my build for months but in the past couple weeks it has gotten worse. When the computer goes into sleep, there's about a 50 percent chance it will wake up when I move the mouse. The other times I have to hard restart. In the past week it is now BSODing and giving me the attached dump reports. I'm pretty sure it's a driver issue but I can't narrow it down any more than that. Interested to hear what the experts think.


Hi slash196.

Update the driver to TP-LINK 150Mbps Wireless Lite N Adapter from Download - Welcome to TP-LINK, by matching with your device number.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Also, if possible, update the BIOS to Version 1501 from ASUSTeK Computer Inc. -Support- Drivers and Download M4A88TD-M/USB3

Let us know the results.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8006a9e060, fffff80000b9c518, fffffa800a2fb920}

Probably caused by : ntkrnlmp

Followup: MachineOwner
Dispatch routines:
[00] IRP_MJ_CREATE fffff880016e7c30 ndis!ndisCreateIrpHandler
[01] IRP_MJ_CREATE_NAMED_PIPE fffff8800177e490 ndis!ndisDummyIrp... Read more

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My Toshiba laptop gives the above BSOD screen 9 out of 10 times when going to sleep. I have installed the latest Win 8 video drivers but that was no help.

I have attached a couple of the minidump files.

A:Driver, power, state, failure when laptop goes to sleep.


Bit of a messy machine there. First thing is first. Update or uninstall your sptd.sys. The installer/uninstaller does either:

DuplexSecure - Downloads


Update Synaptics Touchpad driver:

SynTP SynTP.sys Mon Aug 17 14:35:16 2009


Update J-Micron Storage driver:

jmcr jmcr.sys Mon Jul 20 07:39:02 2009



Update from the manufacturer:

tosrfec tosrfec.sys Mon Jun 01 02:58:53 2009
tosrfcom tosrfcom.sys Tue Jul 28 06:18:20 2009
tosporte tosporte.sys Tue Jun 16 06:48:47 2009
Thpevm Thpevm.SYS Mon Jun 29 04:15:37 2009
thpdrv thpdrv.sys Sun Jun 28 22:02:56 2009


Uninstall ESET. Windows 8 already has excellent a/v protection as a service.

epfw epfw.sys Tue Jun 28 03:30:10 2011
eamonm eamonm.sys Tue Aug 02 05:33:29 2011


Uninstall ancient Acronis:

tifsfilt tifsfilt.sys Wed Aug 29 08:37:29 2007
timntr timntr.sys Wed Aug 29 08:38:23 2007


Update from manufacturer:

pgeffect pgeffect.sys Mon Jun 22 05:00:11 2009


Visit Intel to let it scan to update storage drivers:

iaStor iaStor.sys Thu Jun 04 21:53:40 2009


Update Realtek HD Audio:

RTKVHD64 RTKVHD64.sys Tue Jul 28 09:00:05 2009


Others needing update:

tdcmdpst tdcmdpst.sys Thu Jul 30 04:39:35 2009
TVALZ_O TVALZ_O.SYS Mon Jul ... Read more

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I am experiencing an issue with my laptop where I can't allow it to enter sleep mode or else it will restart/appear to have restarted the next time I wake it up. At first I thought it might be a power options issue, but I made sure that the computer was set to sleep and not restart when I close the lid. I've checked the bluescreen viewer and the cause of the restart seems to come from a driver power state failure coming from ntoskrnl.exe+1fcc1e, hal.dll+6a37, and storport.sys+33f0.

I've already run sfc/scannow to check for damaged files and I was also able to replace them using a DISM command, so now scanning the computer doesn't run into any errors, but this driver error still persists.

Sidenote: The driver errors mainly started after I reinstalled Kaspersky onto my computer to fix some issues that I had with it. Before that I was getting a couple of kernel data inpage errors, the latest of which occurred June 1.

A:Driver Power State Failure in sleep mode

Hi M15 and welcome to the forums ^_^,

I am in the process of analyzing your dump files further. Below has been provided analysis of your dump files for Informative purposes.

**************************Fri Jun 6 04:50:12.040 2014 (UTC + 5:30)**************************Probably caused by : storport.sys ( storport!RaSendIrpSynchronous+70 )

BugCheck 9F, {4, 12c, ffffe0017919e880, ffffd00049969950}




FAILURE_BUCKET_ID: 0x9F_4_storport!RaSendIrpSynchronous

MaxSpeed: 1800

CurrentSpeed: 1796

BIOS Version V2.20

BIOS Release Date 02/18/2013

Manufacturer Acer

Product Name Aspire M5-481PT

**************************Fri Jun 6 01:42:48.219 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for iaStorA.sys

*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

Probably caused by : iaStorA.sys

BugCheck 9F, {3, ffffe000d7f8e060, ffffd000ca5e9930, ffffe000da3955c0}





MaxSpeed: 1800

CurrentSpeed: 1796

BIOS Ver... Read more

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I've started getting driver power state failures BSODs after my computer goes to sleep.

These started in the last couple of weeks. It's happened twice today already. When I first noticed these occurring, I used System Restore to undo my last installs, but it didn't help.

I'd greatly appreciate any help fixing this.

A:BSOD after going to sleep, driver power state failure


Your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC is causing BSoD
Update to latest drivers

>[ 16, 2] 0 e1 fffffa8005c3a050 00000000 fffff800032d5200-fffffa8007049c50 Success Error Cancel pending
Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
\Driver\RTL8167 nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa8007049c50

Args: 00000000 00000000 00000000 00000000
0: kd> lmvm Rt64win7
start end module name
fffff880`06d15000 fffff880`06d7f000 Rt64win7 T (no symbols)
Loaded symbol image file: Rt64win7.sys
Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
Image name: Rt64win7.sys
Timestamp: Wed Jan 26 19:34:03 2011 (4D4022CB)
CheckSum: 0006AFBB
ImageSize: 0006A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Source | Driver Reference Table

Also Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

→ RAM - Test with Memtest86+
→ Guide to using Memtest86+ - Geeks to Go Forums

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The PC's been running fairly smoothly for close to a year now, and the last couple of days I've been getting my first few BSoDs. The computer usually shuts down normally, but now, it's been a little bit buggy when coming out of standby and and not shutting down properly. So, it happened most recently last night, after work, I woke it up again from standby, did a bit more homework and then went to shut it down, which it failed to do. It reset, loaded normally and after googling the issue, I shut it down with no problems then.

The most recent install was the mouse drivers, a Logitech Mx518, so I'm wondering if that causes issues with standby.

? OS - Vista Home Premium
? x64
? Vista x64 / XP x86 dual-boot
? OEM versions
? Age of system: 10 months
? Age of OS installation: 10 months
? CPU: Intel i7 920
? Video Card: Nvidia GTX260 Gold
? Mother Board: Gigabyte EX58 UD3R
? Power Supply - Seasonic PSR 650+ : 650 + W

I've attached the whole system report thing.

A:Driver Power State Failure BSoD on Shutdown


It does look like it could be your mouse drivers:

The power transition timed out waiting to synchronize with the Pnp subsystem
Pnp = Plug and Play

Latest Mx518 drivers: http://www.logitech.com/en-hk/428/42...s&bit=&osid=13

Also you are still running Vista SP1, SP2 download links can be found here: http://www.techsupportforum.com/f104...ml#post2160787


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Laptop - HP HDX18
Vista home premium - 64-bit (SP2)
about 2 year old?

Basis of problem - laptop will not shutdown it waits on 'Windows is shutting down' for ages then bluescreens with a 'driver power state failure' message.

Further to this, maybe connected, my usb devices only work if they are plugged in at startup. If I unplug and re plug in a usb device, it will not work unless I reboot the system. Annoying, and maybe connected?

Thanks for any help


A:BSOD Driver Power State Failure at shutdown

Additional File (if required)

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Hi there!
I've got the following problem:

Every time when I have a network connection with my other pc and shared some files, I get a BSOD when shutting down the pc. The weird thing is: From time to time I get different drivers that made the problem. The first one is tdx.sys and the second one is e1y62x64.sys which is the driver from my Intel 82567V-2 Gigabit Network Connection.
I still try to find out when the first failure and when the second one comes. My current assumption: When my WLAN-Stick is plugged in, i get tdx.sys, when it isn't plugged in I get e1x62x64.sys.

OS is Win7 64bit

So far I did:

- Updated both drivers (Intel and for my USB WLAN-Stick)
- run sfc /scannow no problems
- Installed http://support.microsoft.com/kb/967891 this hotfix.

I hope you can help me.

thanks in advance,

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8004750060, fffff80000b9c518, fffffa8007ad6e10}

*** WARNING: Unable to verify timestamp for e1y62x64.sys
*** ERROR: Module load completed but symbols could ... Read more

A:BSOD at shutdown/Driver Power State failure/tdx.sys

Hi -

Update your Intel Ethernet driver --> http://downloadcenter.intel.com/Default.aspx

Make sure your wifi driver is updated as well.

If you have an Internet Security app installed - remove it using the product manufacturer's removal tool

Regards. . .



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I am getting a BSOD sometimes when I shut down my computer. My computer has to be on and idle for a while (close to 4 hours) for this to happen. I never put my computer to sleep or hibernate. Can anyone do a minidump check to see what is going on? I tried to do this myself but there is issues with the symbols. (Which one should I use for x64 Windows 7)

Thank you!


It's your Creative driver messing things up.

Update this:


Also, you should update this from motherboard wesbite:

ASACPI ASACPI.sys Sun Mar 27 22:30:36 2005

And these too:
Lycosa Lycosa.sys Fri Jan 18 03:51:42 2008
Lachesis Lachesis.sys Fri Aug 17 03:48:44 2007

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so this has happened before and without knowing what to do I re-installed Windows. Today it happened again and I would really like to know what causes the Driver Power State Failure BSoD.
Upon installing Windows Updates I needed to restart my Computer. Shutting down took about 20 minutes resulting in BSoD. It reset asking me if I wanted to start Windows normally, which I did, and gladly it started up again.
(The last time when I had to re-install Windows it didn't start up. Startup Repair, System Restore etc. failed. The Problem according to Windows was caused by new Software or Hardware neither of which was installed/added by me.)
I don't know how to find out which driver(s) cause(s) the problem, so any help would be very much appreciated!
I've attached the zipped files according to BSoD posting instructions.

A:Driver Power State Failure BSoD on Shutdown

Hey. Looking over your drivers quickly, I'd update these:

netw5v32 netw5v32.sys Thu Mar 26 12:10:37 2009
Rt86win7 Rt86win7.sys Thu Feb 26 04:04:22 2009
igdkmd32.sys Wed May 06 14:13:40 2009
Here is a link to the Realtek driver (if yours is : http://www.realtek.com.tw/downloads/...&GetDown=false

The netw5v32.sys is for a Wifi adapter, that you can visit Intel's website to locate a driver for.

igdkm32.sys is an Intel Graphics Kernal Mode driver. Intel's website will have that too.


Failing these three updates to fix the problem, I suggest uninstalling AVG, if only as a temporary test, to see if that then fixes the problem.

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I'm hoping to get a little bit of help with my BSOD error. I've read through some posts with similar errors and I've done my best to try some of the basic solutions for this (i.e., update drivers) but can't seem to pin down the actual problem.

I woke up this morning and I had a Driver Power State Failure message on my computer. I've spent all day trying to get it fixed and I'm about to throw this 3 month old laptop through the window (I'm running a Lenovo Y510P with Windows 8.1).

In addition to the BSOD when I try to shut down my computer it never actually shuts down. The screen will go black for about 5 minutes but the light on the power button stays on and the computer starts back up again on its own. However it never actually gets to the desktop. The circle of dots just keeps going and going and after I force it to shut down twice the Automatic Repair kicks in but it says it couldn't fix the issue. When I enter the advanced options and do a system restore I can finally get to the desktop. When I try doing a system restore from the desktop it will get to the end and I get an error message saying it didn't work.

When I get to the desktop some things just don't work right. Right click on a folder, clicking on the file explorer pinned to the taskbar, etc. locks explorer up for a minute then nothing happens.

I've also ran SFC and a it said some files were corrupt and couldn't be repaired. Attached are my log files. Hopefully someone will be able to spot the issue ... Read more

A:BSOD Driver Power State Failure on Start Up and Restart

If sfc says it can't fix problems run DISM and then SFC again.

DISM - Fixing Component Store Corruption in Windows 8

Will look at your files after work if no-one else has..

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EDIT 20/01/13: Okay so I have left it a while to see if I still ran into problems and unfortunately I am.

I THINK it must have something to do with my wifi driver or something as this is how it goes:
- Connected to internet
- Suddenly lose connection
-Computer tells e no networks are available, nothing i do changes this
-Restart computer
-Sticks on restart loading circle
-Blue screen

For the last two days when restarting my laptop (Aspire V3-571G) it hangs on the restarting spinning circle and then crashes to a blue screen saying to search online for DRIVER POWER STATE FAILURE for more info.

On successful boot I am greeted with a message asking if I want to send the info to microsoft troubleshoot and that a .dmp file hasbeen created in my mindump folder.

I have honestly no idea what could be causing this.

Can anyone offer me any help? I would really appreciate it.

I have ran the tool provided and hopefully the .zip file will help shed some light on my problem.

A:Blue Screen on Restart ( DRIVER POWER STATE FAILURE)

Your mini-dumps seem to be pointing at the driver file: vwifibus.sys which is your Virtual WiFi bus driver:

Driver Reference Table

Please make sure you have all the Windows 8 Updates until you can install no more.

I have found a number of drivers you should update or un-install/remove if un-needed as these can also be the cause of your BSODs:

iaStor.sys - Intel Storage Drivers - Driver Reference Table
mwlPSDFilter.sys, mwlPSDVDisk.sys, mwlPSDNServ.sys - EgisTec Inc. Fingerprint Biometrics: Driver Reference Table
bScsiMSa.sys - Broadcom Memory Stick Driver: bscsimsa.sys - What is bscsimsa.sys ?
b57xdbd.sys - Broadcom xD Picture Card Bus Driver: b57xdbd.sys - What is b57xdbd.sys ?
b57xdmp.sys - Broadcom xD Picture Card Miniport Driver: b57xdmp.sys - What is b57xdmp.sys ?
ETD.sys - ELAN PS/2 Port Smart Pad: Driver Reference Table
UBHelper.sys - NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology): Driver Reference Table
NTIDrvr.sys - NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology): Driver Reference Table
IntcDAud.sys - Intel Graphics Media Accelerator HD Driver: Driver Reference Table
TurboB.sys - Intel Turbo Boost Driver: Driver Reference Table

You might also want to make sure your Acer is fully updated to the Windows 8 64 bit drivers. This includes chipset/motherboard and others: http://global-download.acer.com/File...iveUpdater.exe

I've noticed that your BIO... Read more

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I am using lenovo G580-20150.
I know this problem have been opened a tread but the problem i dont' think it's same so i woud like to ask for some solution after listening to my problem.
I have been user of windows 8 and 8.1 for quite some time.
everything works fine for me for the windows that i currently using , windows 8.1.
including i can put in sleep and wake it as usual.
but ! since past few days i notice that my computer getting weird when i enter sleep mode (for example closing the lid)
it crash... it bsod.

And it occur since the day after i installed somekind of VPN software and wiFI sharing that my friend gave me.
After that day, i can't put my computer into sleep. whenever i do that it keep crash.

at first , i thought lenovo energy management that cause the prob
so i uninstalled... it still makes no different , still i can't put my computer to sleep.
after that i uninstalled the vpn and wifi sharing software, it still makes no different.
But i am very sure that the vpn and wifi sharing software cause the problem.

Because before this everything works fine until that two software comes to my computer. I really need someone that able to analysis the dmp file. TQ

I willing to learn and contribute if i were given the opportunity . tq

A:Driver Power State Failure after enter sleep mode

Hi Eric & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

0: kd> !irp ffffe00175b29e10
Irp is active with 3 stacks 2 is current (= 0xffffe00175b29f28)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 ffffe00177cc0050 00000000 fffff8025f7952d8-ffffe00173c59d60 Success Error Cancel pending
\Driver\tunnel nt!PopRequestCompletion
Args: 00015600 00000001 00000004 00000003
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe00173c59d60
Args: 00000000 00000000 00000000 00000000

Now, as we can see from the Dump file analysis, "tunnel.sys" has been blamed which is the Microsoft's Tunneling Driver but since it is a component of Windows, chance of it being the culprit is extremely low. This means your guess that the BSOD are caused by the VPN Software.

On checking the Drivers, I found the SoftEther VPN installed on your system. Please uninstall it from the system and see if the system still BSOD's or not.

Let me know how it goes ^_^.

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I'm having a BSOD problem. After walking computer from sleep mode, within 1-2 minutes it will get a BSOD with the "driver power state failure" error and restart, but interestingly I never get the error the moment I wake up the computer. I'm using a Lenovo IdeaPad Y510P with Windows 8.1 64-bit. I already tried uninstalling the Intel HD 4000 driver, restarting computer, and installing the one on Lenovo's site (as this was suggested on the Lenovo forum as a common fix) but it didn't help. The problem only started occurring after one of the following:
- Updating Malwarebytes to latest last week
- Installing a Windows update last week (there were 3 installed components, 1 of them was an Intel HD 4000 driver update, forgot what the other 2 were)
- Updating GeForce Experience and latest NVIDIA Graphics Driver (337.88), it included NVIDIA PhysX System Software 9.13.1220
Here is a log created by WinDbg tool: 'BSOD dump' | TextUploader.com
Here is a log created by BluescreenView:
Dump File : 060514-96281-01.dmp
Crash Time : 6/5/2014 7:23:39 PM
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffe001`218f88e0
Parameter 3 : ffffd000`bff2b930
Parameter 4 : ffffe001`2561d1c0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+153fa0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+153f... Read more

A:Driver power state failure after resuming from sleep mode

Hi Lan1 and welcome to the forums ^_^,

I have analyzed your Dump file and below has been provided an analysis of your dump file for informative purposes :-

2: kd> !analyze -v*******************************************************************************
* *
* Bugcheck Analysis *
* *
A driver has failed to complete a power IRP within a specific time.
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00135b5c060, Physical Device Object of the stack
Arg3: ffffd000c3df9930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0013217d880, The blocked IRP
Debugging Details:

DRIVER_OBJECT: ffffe00135b70c30
IMAGE_NAME: usbccgp.sys
MODULE_NAME: usbccgp
FAULTING_MODULE: fffff80157d82000 usbccgp
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
ffffd000`c3df98f8 fffff801`31803c1e : 00... Read more

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I have tried to test this issue my self by trying to read trough the DMP file and Event Viewer. (haven't done this before, so i think i have possibly overlooked something)
The computer model is: HP ProBook 430 G2
The things i have tried is uninstalling and updating the drivers.
Using another OS Disk (It worked fine when doing this)
Starting in safe mode (This also worked fine)
Checked advanced power settings (Was nothing wrong there from what i could see)

Read other answers

Dear Sir/Madam,

I've been having this issue since updating to Windows 8.1. I will wake my computer from it's sleep and a few minutes later I get the BSOD. In one notable event early on, I got two in a row after the computer restarted from the previous BSOD.

I fiddled with my power settings (I was trying to avoid my computer actually shutting down during sleep/hibernation) a few months ago and after that I didn't have any BSOD events that I recall until this past week. When they do happen, they tend to happen in rapid succession, as you can see from the dates on the collected data I've attached (I see there's a .txt file with all my computer's information for you reference) - I've had one every day for the past three days.

I've read through many of these threads and tried several of the solutions. I am running verifier.exe since the BSOD has started up again since from what I can understand from reading the .dmp file and this forum that the message I'm getting about ntoskrnl.exe is misleading (?).

Please take a look at the dumps and other information collected from the DM Log Collector Tool and let me know if you can help me solve this problem.

Thank You.

A:BSOD Waking from Sleep (power state driver failure)

Hi, pnutbudder,

I've been having a similar problem since a few weeks ago. I suspect this is due to a recent Windows or driver update, since both of us had the same problem at the same time. I'm going to take a look at your dump files in a few hours, but in the meantime, could you tell me

1. whether you have Evernote or any Blizzard games installed
2. whether you've installed any new programs recently,
3. what graphics drivers you have installed,
4 what music or audio programs you have installed (eg, music players, movie editors, music studios and recording programs, game streaming programs)?

EDIT: Okay, I took a look at your dump files, and they point to a bad interaction between the "usbccgp.sys" and the "ksthunk.sys" driver. These are the same drivers that are misbehaving on my system, too (Lenovo Y510P). As far as I can tell, the only device that uses ksthunk.sys is the Lenovo EasyCam. Try this fix:

1. Download the "Broadwell" version of the camera driver on this page: http://support.lenovo.com/us/en/prod...loads/DS101169 . We're going to replace your current camera driver with Lenovo's original camera driver.
2. Open "Device Manager" by right-clicking on the lower left corner of the screen.
3. Double-click "Imaging Devices" to open it.
4. Right-click "Lenovo EasyCamera" and click "Disable". You should see a small downward-pointing arrow appear next to the picture.
5. Right-click "Lenovo EasyCam... Read more

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New build i7 asrock motherboard W8 Pro. when waking from sleep everytime I get driver_power_state_failure BSOD.
Looking for some help on where to start. Updated the bios and everything else works great.

Thanks for any advice

Attachment 14584

A:BSOD Driver Power State Failure when waking from sleep

You have 3 hard drives - what is the make/model/wattage and age of your Power Supply?

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with you... Read more

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Hello, all. Every now and again my laptop BSOD's when I leave it on sleep mode over night. Today the laptop lit up and started running while it was closed and I opened it to see the Driver_State_Power_Failure error message. Attached are the files gained from the SF Diagnostics Tool. Any help is greatly appreciated.

A:BSOD During Sleep Mode - Driver State Power Failure

Hello fran.

It appears that Avast is causing the BSODs there.

avast! Self Protection Driver

fffff880`02677de8 fffff880`068e2940Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
Description here: Driver Reference Table - aswSP.SYS

avast! Virtualization Driver

fffff880`02677d68 fffff880`066d32ccUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Using more than one antivirus program is not a good practice. It will make your system unstable in turn. Uninstall McAfee Using McAfee Removal Tool.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it... Read more

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Laptop Sony Vaio Model VPCCW1Z4E
OS Windows 7 Home Premium Service pack 1
Processor Intel Core DUO P7450.
Norton 360 V5.2.1.3, security software

Laptop starts up and can shuts down with out any problem.
If try to hibernation or standby, it take long time accessing disc then crashes. The problem only started when upgraded to service pack 1.

All drivers have been update using driver dating utility by WinZip.

Dump files & system health check report is attached.

Will appreciate any help or suggestion in resolving this issue.

Thank you.

A:Power State Driver Failure on putting PC to Sleep or Hibernation

Two issues

1-Virtally all of these were sysRelated to NETwNv64.sys Wireless WiFi Link Driver from Intel Corporation causing pci.sys to crash. I would re-install with newest driver available.
2-Your Symantec. I would remove and replace with Microsoft Security Essentials.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

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I got an BSOD from sleep mode. Was off to go outside the summer heat today and when I came back... BSOD..

However the system managed to dump two files for me on BSOD.

Take a look and thanks for the help you give me :)



Please take a look at the following thread and perform all of the requested steps.

Once you have all the requested reports please attach back here.


One dump is really not sufficient to determine the cause. The reports will also provide other info to help diagnose the issue.

The dump provided indicates a problem with the Realtek Network driver please try updating or re-installing this driver.


I would also suggest that you fully update Windows including the Windows 7 Service Pack.

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03268000 PsLoadedModuleList = 0xfffff800`034a5e50
Debug session time: Fri May 10 12:00:54.715 2013 (UTC - 4:00)
System Uptime: 0 days 8:41:33.010
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *... Read more

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So for a while now whenever i shut down my computer it will hand on the shutting down screen (the one with the blue backgroound).  It will stay that way for like 20 minutes and then BSOD with DRIVER_POWER_STATE_FAILURE message. Usually I'm able to hard power off (holding the power button for 4 seconds to shut down manually) without the dos error screen thing coming up on turn on (the one that asks if you want to boot normally or in safe mode).  Looking at Who Crashed it says:This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA80099CA060, 0xFFFFF80000B9C3D8, 0xFFFFFA800DB16640.  I have a bunch of minidump files but i don't know what to do with them or how to access them.
Oh! I almost forgot! This problem was happening a little while after my old hard drive went bad and i got a new one, so maybe I'm missing some drivers because i know i had to get some drivers for my usb 3.0 port.
I would really like to help with this so anything assistance would be most appreciated.

A:Driver Power State Failure shutdown hang BSOD

You can use Blue Screen View http://www.nirsoft.net/utils/blue_screen_view.html or Debugging Tools for Windows
to view the minidump files. Those would be helpful in providing more details on what driver caused the blue screen.
Some general info on that bugcheck code is available here http://msdn.microsoft.com/en-us/library/windows/hardware/ff559329%28v=vs.85%29.aspx and here

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My computer wont shutdown. Everytime i turn it off it will try to shutdown for 10-15 minutes and then followed by blue screen, uploaded the minidump file from the bluescreen as an attachment. Can someone take a look and help me?

A:Slow shutdown followed by BSOD, Driver Power State Failure

A stray crash dump is never enough. I wonder how you missed the Blue Screen of Death (BSOD) Posting Instructions .

Anyway, download and install Asmedia USB3.0 Controller Driver V1.16.10.0 for Windows XP/Vista/7 32bit & 64bit.(WHQL) from Motherboards - P9X79 PRO - ASUS and see how it goes. Let us know.

BugCheck 9F, {3, fffffa8010771130, fffff80000b9c3d8, fffffa8010dc0010}

*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
Probably caused by : asmthub3.sys

Followup: MachineOwner

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just enquiring about a bsod of death prob on my hp DV7-3006tx entertainment PC. I hope you guys can give me some input on how i can fix my Blue Screen Problem. Any help would be much appreciated . You will find the minidump files attached thanks.

Attachment 60521

Thx in advance MiKe

A:Windows 7 BSOD Driver POwer State Failure upon shutdown

There's a couple of issues here that make this problematic to troubleshoot:

First is that there is an issue with the date/time stamps on your system files - so the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

Next is that it's an HP system - so there's a lot of older drivers that will need replacing (HP loads more drivers than may be needed for your system - HP DV4 Drivers ). The theory behind this is that the older drivers are more likely to be a problem - so replacing them is more likely to solve issues (In short, it's a guess). If it's an HP system that came with Windows 7 installed I tend to worry less about these drivers (because of the testing that HP puts the systems through).

So, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:

... Read more

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I am experiencing a BSOD (DRIVER POWER STATE FAILURE) error with my ACER notebook.
It always come up after I put the computer in sleep mode.

After dozen of search and websites, I found this forum.

I hope you will be able to help me.

Please find below the informations about my OS
- Windows 7 Home Premium Edition
- x64
- age of the system : 3 years old. The hard drive has been replaced 1 year ago.
- age of OS installation : 2 days old (reinstalled from the recovery disk)

I have also attached the System Health Report AND the BSOD Dump & System File Collection report.

Let me know if you need something else... and Thank already !

A:BSOD after sleep mode, 0x0000009f (DRIVER POWER STATE FAILURE)

Please install any Windows Updates you have not yet installed. I notice you do not have Service Pack 1 installed yet.Update to Service Pack 1 (SP1)Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site

Crashes indicate USB device issues.Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
Shut down and turn off the computer.
Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
"Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
Hold down the power button for 30 seconds. This closes the circuit and ensures all
power from components is drained t... Read more

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I'm using a Lenovo Y50 running Windows 8.1. This issue has been happening every now and then for the past week or so. I noticed it occurs briefly after waking the computer from sleep mode. I can get to the desktop but about a minute after waking, the laptop will freeze up and give me a blue screen saying it was a DRIVER_POWER_STATE_FAILURE. I'm assuming this error has to do with some driver, but I don't know how to figure out which driver is the one causing the issue. I looked in Device Manager and can't find any yellow exclamation marks pointing out issues.

Here's a link to the most recent dmp file:

Thank you in advance to anyone who can help me out with this!

A:BSoD - Driver Power State Failure after waking from sleep mode.

For the time being and for troubleshooting, please uninstall Trend Micro and just
utilize Windows Defender. Trend Micro can be reinstalled once the problem is isolated.

What is all plugged in via USB?
Did this started happening after installing/updating Razor Synapse?

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I am getting a BSOD mostly when I turn the computer on from sleep mode during sleep wifi will be on and most probably 1 of the browsers would have been working.

Reinstalled Windows 7 on Oct 8 and downloaded some drivers from the net.

I have uploaded the SF diagnostic zip file

Any help would be greatly appreciated

A:BSOD after turning computer on from sleep DRIVER POWER STATE FAILURE

Welcome aboard. Is there any reason that you haven't installed service pack 1?

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i guess i've been having this problem for about a month or so now and it's really becoming frustrating because everytime i have to leave my computer i have to shut it down if i don't want a BSOD..

i hope that someone can help me... every time i try to hibernate my laptop which is a HP DV4 Windows 7 Laptop i get a blue screen of death. it only started happening recently....maybe after i installed bit-defender..i'm not really sure..but it was doing fine before bit defender......

i used blue-screen view and with each time it registers a error it's with the driver for the NTOSKRNL.exe... i really hope that someone could help me because i just want my computer to go back to normal....and i wish that the problem has nothing to do with bit-defender......

tell me what you need and i'll try my best to get it to you so you can assist me with this problem cause i'm kinda new to the whole forum thing....


A:[SOLVED] BSOD Driver Power State Failure When Hibernating/Sleep Windows 7 HP DV4

Hi and welcome to TSF please follow the instructions here http://www.techsupportforum.com/f217...ns-452654.html

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Hello all

This is my first post in here. Please bear over with my English – it is not my native language.

My problem is on a Media Centre machine where I recently upgraded Motherboard and processor. I have the following setup on the machine:
DeZen PSU 500 Watt, TitanPower, 17-19 db
MB: Asus P8H77-MLE
CPU: Intel i3 2120
2x4 GB Corsair Vengeance ram (just bought new ones to see if it would help)
OCZ Agility 3 SSD 120 GB
1,5 TB WD Caviar Green
Asus P7131 Tuner
TERRATEC Cinergy DT USB XS Diversity
Hauppauge! WinTV-NOVA-T-Stick-Diversity
Hauppauge! Smart CI USB

My previous setup was with a AMD 240e but I have made a clean install.

I use Microsoft Security Essentials for antivirus and have firewall turned on.

The Media Centre machine is on for 24/7 on sleep mode for recordings or turned on for showing recordings.
Since the upgrade I have BSOD most times after it is turned on after sleep. The STOP occurs 4-5 minutes after the wake up either the wakeup is initiated from a recording or from user. I even see BSOD occur in the middle of the night where I have no recordings or other activity.

I have made several new install and tried to exclude the SSD and install a 32 bit Win7 – but the BSOD still occurs 4-5 min after awake.

I have updated all drivers and tried to run Verifier with no luck.

Hopefully someone can help

A:BSOD after sleep mode, error DRIVER POWER STATE FAILURE 0x0000009f

I have updated the Perfmon details - I had forgot to run the Windows Experience Index

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When I go to open my laptop back up everything comes on but the home screen won't come on. The fans run, LED backlight and keyboard comes on. I have to turn the laptop off by holding the power button then it all comes up. EDIT: I have went through the Lenovo Service Bridge and checked for updates and the only thing that wasn't updated was the solutions center so it looks like everything is up to date.Also I threw in the driver power state failure so I didn't have to open another thread. That has been going on for some time while I'm doing things and I'm not sure what to do. 

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When I go to open my laptop back up everything comes on but the home screen won't come on. The fans run, LED backlight and keyboard comes on. I have to turn the laptop off by holding the power button then it all comes up. EDIT: I have went through the Lenovo Service Bridge and checked for updates and the only thing that wasn't updated was the solutions center so it looks like everything is up to date.Also I threw in the driver power state failure so I didn't have to open another thread. That has been going on for some time while I'm doing things and I'm not sure what to do. 

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Hi, i keep having this issue. Anyone knows how to solve?
My minidump is https://skydrive.live.com/#cid=392FCBBA17F5ACA1&id=392FCBBA17F5ACA1%21187

A:BSOD when going sleep mode "DRIVER POWER STATE FAILURE"

Related to Rt64win7.sys 8101E/8168/8169 NDIS 6.20 64-bit Driver from Realtek Corporation.

I would re-install newest driver available.

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I left my computer on and open this morning before I left for class. When I returned, I had a BSOD, which specified "Driver Power State Failure" (I did not copy down any numbers, as I probably should have). I did a forced shut down (held the power button) and then restarted it, where it fortunately works for now.

My laptop is an Dell XPS-15, about two years old. I have not had any problems with it until now, and the past week or so it has been freezing up. I downloaded the SF Diagnostic Tool, and the zipped folder is attached.

I am uncertain what action to take next. Could someone advise me in how to fix the issue?

Thank you!!

A:BSOD after sleep or hibernation - "Driver Power State Failure"

upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

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I have been using my asus laptop but recently started blue screening. When trying to shut it down the screen will go black, but the system lights remain on and it remains running, however irresponsive. It also began showing a blue screen with the warning "Driver power state failure".

Even after a factory reset this problem remains. Any help to figure out the problem would be greatly appreciated.

A:BSOD "driver power state failure", when shut down or sleep

Hi Chalcogen & Welcome to the forums ^_^,

I have analyzed your only dump file and a summary of that is given below :-

**************************Mon Jul 21 15:05:53.798 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for win32k.sys

*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Probably caused by : memory_corruption

BugCheck 9F, {4, 12c, fffffa800aeacb00, fffff88001e9e800}




MaxSpeed: 1900

CurrentSpeed: 2395

Processor may be overclocked!
Expected Frequency: 1900
Actual Frequency: 2395
Overclock Ratio: 1.26053

BIOS Version S550CM.202

BIOS Release Date 11/23/2012


Product Name S550CM


Now, since the dump file blames the "Win32k.sys" which is a Windows Component, chance of it being at fault it extremely low. Below is a list of 3rd party drivers found over your system :-

**************************Mon Jul 21 15:05:53.798 2014 (UTC + 5:30)**************************
ASMMAP64.sys Thu Jul 2 14:43:26 2009 (4A4C7A36)
atkwmiacpi64.sys Wed Sep 7 07:14:52 2011 (4E66CC94)
AiCharg... Read more

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I'm getting a BSOD pretty much every time I shutdown the PC. Has only just started happening in the last couple of weeks.

caused by driver: ntoskrnl.exe

I've attached the SFDiagnostic here - thanks.

A:BSOD - ntoskrnl.exe "driver power state failure" at shutdown

Hi thedriver.

The BSODs are caused by REALTEK 2832U USB Driver (c:\windows\system32\drivers\rtl2832uusb.sys)

Windows Error Reporting: Fault bucket X64_0x9F_3_POWER_DOWN_IMAGE_RTL2832UUSB.sys, type 0
Event Name: BlueScreen
Response: Not available
..........;Analysis symbol: X64_0x9F_3_POWER_DOWN_IMAGE_RTL2832UUSB.sys

BugCheck 9F, {3, fffffa8008604060, fffff80001f4a518, fffffa800ae4e710}

*** WARNING: Unable to verify timestamp for RTL2832UUSB.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL2832UUSB.sys
Probably caused by : RTL2832UUSB.sys

Followup: MachineOwner
And the driver is old enough.

fffff880`07778000 fffff880`07785000 RTL2832UUSB T (no symbols)
Loaded symbol image file: RTL2832UUSB.sys
Image path: RTL2832UUSB.sys
Image name: RTL2832UUSB.sys
Timestamp: Wed May 04 14:05:12 2011 (4DC10FC0)
CheckSum: 0000ACF2
ImageSize: 0000D000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Some information about what this driver does: Realtek
Unfortunately I am unable to search an appropriate update for you. I hope you know the sources to get it, as you are using it.

If you can, update the driver. Otherwise, dont use it.

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I recently upgraded my motherboard, processor and memory, then installed a fresh copy of Windows 7 x64 Pro. I've been having problems from day 1. Originally, the computer would hang at either "logging off" or "shutting down" whenever I'd try to restart the machine (which is frequently when you're having to install drivers and programs). Now, it will still hang, but will then BSOD on me.

I've also come home once or twice and found that it'd BSOD'd while I was away. I think I've updated all the drivers, but like I said - I've been having issues from the start, and I'm not sure everything finished installing cleanly.

BSOD error has consistently been "Driver Power State Failure".

Any help would be greatly appreciated. Dumps attached.


A:BSOD with "Driver Power State Failure" -new build - hangs on shutdown

I'd still love to know what was messing my system up, but I ended up doing a complete reinstall anyway.

My Windows 7 key is an upgrade key, and Microsoft makes finding install media unnecessarily difficult. The image I used the first time was a bit... sketchy. I'm hoping that this time around I won't have the same issues, but I guess only time will tell.

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Hello knowledgeable forum people, I am hoping for some help.

My computer crashes on shutdown, restart and I suspect hibernate (I think that is what causes them while it sits idle). It was more broken yesterday than it is now, as I have seemingly solved some of the problems. I have included some history below, just in case it's useful.

--- HISTORY ---

I got back from a trip (4 month exchange) and installed 26 windows updates. only KB2607576 failed, then it worked when windows tried again. When I opened Windows after that, my NIC card and several USB drivers weren't working (code 10 I think... certain .dlls didn't load). I had to disable/reenable each device/usb one in order to get them working. Occasionally the system would hang while I did this, usually on the last USB - forcing a manual power off.

I eventually rolled back to a restore solved before I left for my exchange and; updated my BIOS, chipset and USB to the latest from the manu's site. I figure windows installed the new USB 3.0 drivers (Renases USB 3.0 Host Controller/Root Hub) without any regard to my chipset/bios version and this somehow caused the problem - though I have no evidence and little experience in this area.

Windows was also telling me Skype wasn't working, though it appeared to be working fine (it gave mo the fix a problem with... dialogue). I have re-installed Skype since.

Now everything seems to be working (NIC, USB, etc.), except for the crashes. When it crashes, I see a BSOD. A BSOD was happe... Read more

A:BSOD on Shutdown, Restart, Sleep, Hibernate; 0x0000001E

Easy, these were virtually all caused by yoour AppleCharger.sys

Unable to load image \SystemRoot\system32\DRIVERS\AppleCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Probably caused by : AppleCharger.sys ( AppleCharger+270c )

I would remove it at least to test.

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hi every time I try to shutdown restart or put it to sleep or hibernate it starts to then 20-30 later I get a blue screen that says


and i don't know how to fix it i need help.

A:bsod 0x0000009f problem with shutdown restart sleep and hibernate

For a start lets use an easy suggestion that has worked for many. Change your power settings to High Performance and not power save.
Step 2
Power Options and Sleep Mode Problems

If after trying this easy suggestion, if you still have problems, I will give you the more traditional suggestions.

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