Over 1 million tech questions and answers.

Factory reset from Bios? Reset without being able to login!

Q: Factory reset from Bios? Reset without being able to login!

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Factory reset from Bios? Reset without being able to login!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 94.4

I have a dell inspiron 15, and recently it had been getting the blue screen. I went to the dellsafe to resore the computer to the way it was when I first got it. But when it came up to the login screen all it shown was a blank profile picture and and empty username space and password. I tried putting in "Administrator" without a password and it comes up saying the account is inactive, please see system administrator.

A:Can't login after reset to factory settings.

Sounds like you let the reinstall go to sleep.

I would start afresh.

Read other 4 answers
RELEVANCY SCORE 93.6

So i factory reset the laptop and it didnt prompt me to set up a user or anything just loads
up and says log in as other user and i can't log in tried enabling administrator and guest accounts
With cammand prompt and that didn't work so im stumped don't know what to do. I also tried logging
In with microsoft account and that didn't work either. I called toshiba and all they would tell me
(without paying them that is) is that i can't login with microsoft account since i haven't set up an
Initial administrative account but wouldn't tell me how of course. So any suggestions or help would
Be greatly appreciated. Thank you! P.S I factory reset because of a virus so I figured I should clear
The whole thing....big mistake i guess thank you again.

A:Can't login to Windows after factory reset on laptop

A factory Reset and it does not take you through setting up a user account?? strange...

Did it go through setting up devices and such?? and where are you at when the pc is up?? Login screen??

Can you post a pic of where you are now stuck at???

You can also try holding CTRL+SHIFT+F3 that should cause the PC to reboot in Audit Mode

Read other 3 answers
RELEVANCY SCORE 92.4

okk here it goes.. i have a emchine laptop with a factory reset option.. so ive reset it a few times.. trying to keep it at a good running speed.. the last time i factory reset my laptop,, it stoped 3/4s the way through.. i restarted it ( its happened once or twice before. and normally would have continued . well now it wont let me in to the administrator and i cant do anything.. is there not away to reset it without disk.. ohh my laptop doesnt have a cd tray.. or maybe windows has a default password...????? i have my secial number .. ive tried typing admin.. i never had passwords before...
 

A:factory reset failure cant login to admin please helppp

Read other 7 answers
RELEVANCY SCORE 91.6

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Read other 9 answers
RELEVANCY SCORE 91.6

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

Read other 1 answers
RELEVANCY SCORE 91.6

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

Read other 3 answers
RELEVANCY SCORE 91.6

Sony Vaio running Vista Home Premium. Was having some issues so decided to restore complete system from recovery discs. Got a licensing error the MS couldn't fix and suggested to restore system again. Did and it booted up fine, then shut down with "no operating system found" error. Went into bios and no hard drive. Can't even try another system restore from recovery disc because I get an error of insufficient room on the c drive.

What the hell have I done and what can I do, PLEASE???
dk
 

A:No HDD in Bios after factory reset

Read other 8 answers
RELEVANCY SCORE 90.4

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.
 

Read other answers
RELEVANCY SCORE 90.4

Can anyone help? I bought a laptop at a pawn shop and it still has an admin password on it and i dont have a reset disk. I want to factory reset it. Its a Compaq CQ57 running windows 7
 

Read other answers
RELEVANCY SCORE 90.4

Hi

My friend asked me if I could set up his Router so that he could connect wirelessly. No problem, I said.

I ran IPCONFIG /ALL and discovered that the Default Gateway was 192.168.2.1

Then I hit a brick wall.

No default passwords seemed to work, so I assumed one of his friends had set an Administrator Password.

No problem, I said.

I called Orange (his ISP) and they gave me the Broadband Username and Password.

I then RESET the Router.

Sure enough, there was now no Internet Connection which leads me to believe that the Router had been reset.

BUT!! I STILL cannot login using admin which is what the default password should be according to

http://freeola.com/support/dns-hitachi.html

Now, 2 thoughts are in my head (The Router was NOT supplied by his ISP btw, nor can he remember which ISP, if any, it was originally supplied by)

1. The default password is different than the default found on that link
2. An Administrator Password change affected earlier in its life has somehow become immune to a Reset using a paperclip!

HELP! lol

I have had to loan him my Netgear DG834G btw (which, btw, set up to the Internet with no problems whatsoever when given the BB UN / PW)
 

A:Solved: Cannot login to Hitachi A261-431245R Router even after factory Reset!

The Hatachi setup guide I found shows default password after reset is 0000.
http://freeola.com/support/connections-adsl-hitachi.html
 

Read other 3 answers
RELEVANCY SCORE 89.6

My desktop Dell is Windows 7 Professional. I am complete computer beginner. During setup try, screen "disappeared" before I could write down my login password, etc. No Start Button, Start Menu, or taskbar will appear. I can't advance beyond screen requesting my forgotten password. Can't log on. Please...can anyone help?

Read other answers
RELEVANCY SCORE 88.8

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

Read other 3 answers
RELEVANCY SCORE 88.8

I can't access BIOS, ThinkVantage menu by pressing that button or login to Windows. Also, I can' get recovery tool by entering S/N of notebook from Lenovo page. Is there any solution to my problem?

Read other answers
RELEVANCY SCORE 88.8

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

Read other answers
RELEVANCY SCORE 88.8

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

Read other answers
RELEVANCY SCORE 88.4

so, i have a 6530B that i got from a relative, and i must say, it is extremly difficult to work with... I want to do a factory restore, and to do so i need to get through the bios admin password. I cant even boot from a USB to do a fresh install... Would it be easier to have HP support help me with the bios password, or should i just put in a new HD and do a fresh install, using another pc as a surrogate for the install(cant get past bios on tis one)? from what ive read spending the day trying to find a way around the password, that there really is no workaround... Kind of obnoxious... but its a business machine so makes sense...

Read other answers
RELEVANCY SCORE 86.4

Hi there!

My Wife recently broke her laptop screen and not wanting to replace it as she wanted a new laptop, I'm selling it.

The laptop works fine under Vista, connected to my little LCD TV using the VGA out, however I want to sell the laptop factory restored and then free space 7 pass - wipe the HDD.

My problem is that if I try to restore the laptop using the HP software, which restarts the laptop to dos, I get no VGA out. I only get VGA out when Vista loads, thus preventing me seeing anything of the BIOS screens or command prompts/restore software's input fields under Restore, so basically I cannot actually use restore, and cannot access BIOS to perhaps force the VGA out if at all possible.

I feel this is a chicken and egg situation and don't have any knowledge of how to circumvent this if it is at all possible.

I would be sooooo grateful if someone knows what, if anything, can be done to force the VGA out perhaps using windows before hitting restore which would shut down the laptop and reboot with VGA output thus allowing me to see what I'm doing on the TV whilst carrying out the reset. I could always use the HP forums and tech support too I guess!

The laptop is a HP 6720s running Vista Home Basic. Sorry, but I'm not sure of the BIOS version!
Many thanks,

Stu.
 

A:Laptop Screen Broken. Need VGA out in Bios to Factory Reset Prior to Sale,

Sorry to bump, but I'm guessing this is as much a problem to folks as I thought it was going to be!

Anyone???
 

Read other 1 answers
RELEVANCY SCORE 85.2

i forgot bios password please help ACER Aspire ZC-606

A:reset BIOS ACER Aspire ZC-606hie how to reset BIOS...

You would need to send the system to a service center to have a forgotten BIOS password removed. We would suggest contacting technical support in your region for further assistance with this issue.
Acer Service and Support



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

Read other 2 answers
RELEVANCY SCORE 85.2

i forgot bios password please help ACER Aspire ZC-606

A:reset BIOS ACER Aspire ZC-606hie how to reset BIOS...

You would need to send the system to a service center to have a forgotten BIOS password removed. We would suggest contacting technical support in your region for further assistance with this issue.
Acer Service and Support




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

Read other 2 answers
RELEVANCY SCORE 84.4

I reset the bios in the bios setup, and after reboot I can't accept the screen that asks if if it can reset the fingerprint scanner (F1 to accept of F2 to deny). I have tried to reboot and also get back into the bios but all options lead to that particular reset fingerprint question 

Read other answers
RELEVANCY SCORE 82.8

hi,
i had the system switch off. and unplugged. in the morning when i plug it back in, it comes up with an error in the bios, the date/time etc... is not set. i had to go in and set the time again, once it is set, it bootup fine, until it get's to the window's and it keep resetting itself.

anyone have any suggestion to why the bios got reset? the battery is dead?

right now i'm trying to get into safe mode to disable the "automatically restart" so i can see if the window reset is cause by the blue-screen-of-death.
 

A:bios setting got reset, winxp keep reset?help plz

I'm betting that you have a bad CMOS battery...
 

Read other 2 answers
RELEVANCY SCORE 82.8

How I ResetHP 15 ac156tx bios password Reset













Solved!

View Solution.

A:How I Reset ac156tx bios password reset

Hi, At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code. Regards, DP-K

Read other 4 answers
RELEVANCY SCORE 77.6

Because of a problem recently for some reason, alot of my apps were greyed and not working. Despite upgrading to v1903, nothing was repaired or change to the Apps not working.

Despite Reset/Repair in Setting of some 20 Apps, the PC was still not right. During certain operations it would hang for 10/15 seconds.

Carried various checks with Defender and Malwarebytes, nothing found.

So tried "Reset" to take PC back to Factory. After an hour or so, came up as could not carry out the PC.

I have a flashdrive with Mediacreation for 1903 and a Macrium Reflect image.

So although the image was made before the current problem, which would be the option to have a reinstall of Windows. Format the hd and put the image onto the hd or start the image to put it back onto the hd.

But what could be the route of the problem where the Apps failed, still failed despite the upgrade from 1809 to 1903 and why Reset would not go back to factory.

Thanks
 

Read other answers
RELEVANCY SCORE 73.6

I have windows vista home and recently crashed and lost everything.....
I am trying to reset my pc to factory settings and like i said i lost everything....including restore points!
I have heard that their is a "ghost image" to load from the drive that restores it to factory but cant find any instructions on how to get to it.
Thanks for any help.

A:Factory reset.............

Laptop Recovery Instructions - Tech Support Forum

If this does not work. Give me the model of your computer and I will help.

Read other 6 answers
RELEVANCY SCORE 73.6

How do I perform a factory (Win10 Prof) reset, because I have to sell my Thinkpad p50? I would like to erease all personal data but maintain the lenove features? Thank you!

Read other answers
RELEVANCY SCORE 73.6

OK, so I bought an HP EliteBook from an auction that was used by a business that is currently running Windows 7 Professional. I want to reset the PC to factory but I do not have admin rights and ask for Domain password everyday I try, Any Ideas
 

A:FACTORY Reset

It may not even have a Recovery partition if it was business used.

What does it show under disk management?
 

Read other 2 answers
RELEVANCY SCORE 73.6

Problem started a few months ago with message imminent Hard Drive failure.I have swapped out the factory installed Seagate 500GB Hd for a WD 1TB HD and also bought recovery discs from the link on the HP website.To date I am getting anything ranging from error code: 0xe0ef000e to hard drive of the computer is smaller than the original shipped HD. The recovery process cannot continue.Several times have got to a point where I seem to be making progress but then after numerous prompts to insert the recovery discs and supplementary discs it throws the disc out.All I'm trying to do is take the desktop back to square one with bigger storage space.please help

Read other answers
RELEVANCY SCORE 73.6

I just reset my Windows 7 Acer Aspire 5742Z laptop to factory reset which I have never tried before.  Everything seem to go without a hitch, but when I looked to see if the Product Key was entered, as I was never ask about it during the factory reset.  I noticed the product key that was installed was not the same as the product key printed on the bottom of the laptop.  Could you please tell me if this is okay, that it will work alright?  I tried to get information on YouTube (I?m a complete novice with computers) and I notice there was a lot of videos on how the change the product key, will I have to change the product key that was installed to the one stamped on the bottom of my laptop.  And advice would be really appreciated.

Read other answers
RELEVANCY SCORE 73.6

Im trying to reset my computer so my son can have it.  I have pushed F11 and tapped F11 to no avail.  Not sure how to get passwords off so he can just have computer like brand new.  Please help.  Thanks.

Read other answers
RELEVANCY SCORE 73.6

Hi everyone. I have had an Hp G60t-200 laptop for about 5 years and I want to do a factory reset. I have way too much stuff on it and would like to just start out with a clean slate again.

There is a problem. It orgionally came with windows vista pre-installed without the OS disks. I got the Windows 7 upgrade disks when windows 7 came out. I do not have the full version of Windows 7 OS nor do I have the Vista disks, which I don't think would be much help anyway.

My version of Windows is Windows 7 Home Premium 32bit Service Pack 1. I do have all the partitions in the recovery drive, but I'm not sure if they can help. Also I never made a system image at the time, because I was like 10. I do have a system recovery disk, but so far they have been no help. I do not want to keep any of the files and I have backed up all the important files, pictures, videos, etc...

Please help. None of the forums I have gone to had a solution. Thanks.

A:Need help with factory reset.

You can download the ISO of windows 7 OS - bit version you have and burn to a disc. Then do a clean install with that. Making sure to use current Product Key. If you can't find it, use Belarc to show you.

Official Windows 7 SP1 ISO from Digital River ? My Digital Life
http://www.belarc.com/free_download.html

Read other 4 answers
RELEVANCY SCORE 73.6

Laptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.

A:need to factory reset

On a Tosh it is the Zero key, not F12.

https://support.toshiba.com/support/...tentId=2737864

Read other 4 answers
RELEVANCY SCORE 73.6

Upgraded to windows 10 from pre installed 8.1 about 1 year ago,now what to go back to windows 8.1 but can't do factory reset to get rid of windows 10 please please can anyone help 

A:Factory reset

wendy1358 Hello;Allow me to welcome you to the HP forums!While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!If that is not bad enough, the Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine. This pretty much guarantees that no HP Recovery is going to work: http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Recovery-Manager-Blocked-After-Windo...This means that RESET no longer works on your laptop due to your doing the Win10 Upgrade.To actually restore your PC to its original condition, you need something known as HP Recovery Media. To see if there is Recovery Media available for your PC, I will need the detailed product number:  http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001We can proceed once you provide the information.Thanks

Read other 2 answers
RELEVANCY SCORE 73.6

I am a college student and I recently bought an Acer Aspire R11 Notebook and I am now having problems... My student data files are on a flash drive, I went to put it in last night and it wouldn't respond... I tried the flash drive in the computer at my school and I was able to see my files... Tonight I came home and I tried again and yet again it said "flash drive not responding". So I was going to factory reset the computer and googled how to do it. I have windows 8 so I have tiles like an iPhone. I clicked on the settings tile and it just stalled with the logo on the screen and will not open.. I have tried many times to open settings and just keeps stalling. I have 2 presentations due in a couple of days with no other way to do them. So please if you could help, I would greatly appreciate it.
Thank you
Cassandra Hill
 

Read other answers
RELEVANCY SCORE 73.6

I just bought this at a Pawn Shop, and the warranty has expired.  I ned to reset the Factory settings. I want to play Farmville.

Read other answers
RELEVANCY SCORE 73.6

I have a HP Pavilion Slimline s3712f using the Windows Vista Home Premium System. I do not have the disks because I purchased ir used. I now have another cimputer and would like to give this one to my grandkids. I cannot because I have tax information from when I was doing taxes can anyone help. I have tried F11.

A:How can I do a factory reset

You can create a Restore Disc to restore your computer to factory defaults.

Quote:




Complete the following steps to create the recovery disc set:
Click Start , click All Programs , click PC Help & Tools , and then click Recovery Disc Creation .
Click Next when the Welcome screen displays.
A window opens listing the number of blank discs required to make a complete recovery set.
Get the correct type and number of blank discs before continuing.
Click Next and follow the on-screen instructions to create the recovery discs.

For detailed instructions and graphics, see the following support document:
Creating a Recovery Disc Set in Windows Vista

Read other 1 answers
RELEVANCY SCORE 73.6

I have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?

A:Factory reset Win 8

Run the Lenovo One Key Recovery: https://support.lenovo.com/us/en/solutions/ht077084

Read other 2 answers
RELEVANCY SCORE 73.6

How do you factory reset a MT42 thin client laptop? Any help will be much appreciated, thanks in advance!

Read other answers
RELEVANCY SCORE 73.6

Hi everyone,
 
I have had to do a factory reset on my PC, My OS is Windows 7 Home Premium.                                     PROCESSOR: AMD E 350 PROCESSOR 1.60 GHZ
RAM: 4.00 GB (350 USABLE)
SYSTEM TYPE: 64-BIT OPERATING SYSTEM
 
I would like ALL FREE software to help me stay safe and clean and yes I know common sense will help me safe and clean.
 
At the moment I have Bitdefender Antivirus FREE installed and I would like to know if I could also add the following:
 
1. Malwarebytes FREE Antimalware?
 
2. CCleaner?
 
3. Add Block Plus?
 
4. Heimdal Free (Heimdal Free is a program that scans your computer for outdated and possibly vulnerable programs and automatically updates them to the latest version for you.)
 
5. Last but not least FREE SpywareBlaster?
 
Thank you in advance for your help, advice and comments, I look forward to hearing from you soon.
 
Kind Regards
 
TheHappyOne  

A:Factory Reset

1. Malwarebytes Anti-Malware Free: Certainly yes. MBAM Free is an effective on-demand scanner and also adept at removing malware. Just remember to run a scan regularly, as the free version do not offer real-time protection and automatic scanning.2. CCleaner: Yes. Don't use the Registry Cleaner option, though.3. Adblock Plus: Yes. If you use Chrome however then I recommend uBlock, which is less resource intensive than Adblock Plus.4. Heimdal Free: I prefer Secunia PSI, as Secunia scans everything - Heimdal doesn't.5. SpywareBlaster Free: Yes.Hope this helps Regards,Alex

Read other 27 answers
RELEVANCY SCORE 73.6

How do I factory reset

A:Reset factory

Hi,What is your computer and its Operating system ? Did you downgrade/upgrade your machine ? To help us answer question quicker, please read this:   http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/bd-p/HelloRegards.

Read other 1 answers
RELEVANCY SCORE 73.6

Hi i have the following:Compaq Presario SR1955POS: Windows xp home editionI want to factory reset my computer but the f10 key does not work at boot menu

Read other answers
RELEVANCY SCORE 73.6

I have a Dell laptop with windows 10 on it and I recently got a virus. Last night I was on it and I notoced something wrong abot an hour later the virus must of cut off my internet use as my laptop is telling me there is nothing in my laptop to recieve wifi and almost nothing works on it and the virus protector that isnt actually set up keeps getting attacked. not a big deal I have never used that one and dont know if t actually works. I wanted to buy norton but by the time I was about to the internet was innaccessable and now I figured I have nothing on my laptop really that I could just factory reset the laptop... well that wont work it says Unable to remove personal documents. Or something alone those lines. So now I dont know what my next step is... please help
 

A:Factory Reset

What's the model name and model number of your Dell, and what's the 7-character "service tag/serial" number on it?

Using a third-party antivirus app (Norton, McAfee, AVG, etc.) in Windows 10 can cause problems, especially when trying to install an upgrade/update.
My advice is to stick with its built-in antivirus app, Windows Defender.

I'm not qualified to help you in the "Virus & Other Malware Removal" section with infection issues, so be patient until one of the specialists here replies.
This section is very busy, so you may not get a reply for 24 - 48 hours.

---------------------------------------------------------------
 

Read other 2 answers
RELEVANCY SCORE 73.6

I was factory resetting my PC because I downloaded some stuff that probably gave me malware because adds we're popping up from nowhere all over my desktop. Then all of a sudden, half way through the reset, it stopped. I tried continuing on my PC or I just restarted it I don't fully remember. But when my PC was on, It wouldn't pass the Acer start splash. Now it won't restarting and still won't pass the splash... Does anyone know who I can fix this?
 

A:Factory Reset

Was this machine upgrade from Windows 7 to 10?
 

Read other 1 answers
RELEVANCY SCORE 73.6

I can't factory reset my laptop because:-there is no recovery in my Program Files;-Using Recovery it asks me for a disk ( don't have one);-Using F8 (not F11) I can access the recovery but there is no sixth option;-I dont have an USB either.Please help!

Read other answers
RELEVANCY SCORE 73.6

My laptop won't reset where it fully cleans and removes everything. I've done it once before. The second time I tried to do it, it didn't clean everything and it told me this. This third time, it doesn't do any cleaning at all. There's a message that tells me this. How do I get the laptop reset to factory settings again? The laptop is operating on Windows 10. Please help! 

Read other answers
RELEVANCY SCORE 73.6

I tried the factory reset from Recovery Manager and after the first reboot the screen turned black with the error message "An operating system wasn't found. Try disconnecting any drive that don't contain an operating system . Press Ctrl+Alt+Del to restart". I have tried many things to recover it but nothing works including the 3 recovery discs created when the computer was new. Win 10 was running at the moment of the failed reset. Can anyone help me on this matter?

Read other answers