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Windows 7 Crashes upon Sleep mode

Q: Windows 7 Crashes upon Sleep mode

I have no idea, here is my dump file as per instructions posted in thread. I figured out that it blue screens when it goes into sleep mode (even though I can't see it on the screen, the laptop just goes dark) then shuts off.

Is Windows 7 . . . Toshiba Satellite
- x86 (32-bit) or x64 ? 32 bit
- the original installed OS on the system? XP
- an OEM or full retail version? Full Retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 4 Years Old
- What is the age of OS installation (have you re-installed the OS?) 2 Months

RELEVANCY SCORE 200
Preferred Solution: Windows 7 Crashes upon Sleep mode

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows 7 Crashes upon Sleep mode

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Low\Temporary Internet Files\Content.IE5\ZAB4MTBL\Windows_NT6_BSOD_jcgriff2[1]\Windows_NT6_BSOD_jcgriff2\091210-32495-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82d71ad4?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c53000 PsLoadedModuleList = 0x82d92570
Debug session time: Sun Sep 12 12:43:20.921 2010 (GMT-4)
System Uptime: 0 days 1:49:40.280
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
........
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 85934b60, Physical Device Object of the stack
Arg3: 82d71ae0, Functional Device Object of the stack
Arg4: 84fa92f0, The blocked IRP
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for netw5v32.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys
DRVPOWERSTATE_SUBCODE: 3
IRP_ADDRESS: 84fa92f0
DEVICE_OBJECT: 85dce028
DRIVER_OBJECT: 85c13a78
IMAGE_NAME: netw5v32.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 49cba8fd
MODULE_NAME: netw5v32
FAULTING_MODULE: 92433000 netw5v32
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 82ce1ab4 to 82d24574
STACK_TEXT:
82d71a94 82ce1ab4 0000009f 00000003 85934b60 nt!KeBugCheckEx+0x1e
82d71b00 82cfc9fc 82d71ba0 00000000 82d7e240 nt!PopCheckIrpWatchdog+0x1f5
82d71b38 82caa497 82d8c1e0 00000000 9be614ab nt!PopCheckForIdleness+0x73
82d71b7c 82caa43b 82d74d20 82d71ca8 00000001 nt!KiProcessTimerDpcTable+0x50
82d71c68 82caa2f8 82d74d20 82d71ca8 00000000 nt!KiProcessExpiredTimerList+0x101
82d71cdc 82ca868e 00066fb2 87fa2c80 82d7e240 nt!KiTimerExpiration+0x25c
82d71d20 82ca84b8 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
82d71d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38

STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: 0x9F_IMAGE_netw5v32.sys
BUCKET_ID: 0x9F_IMAGE_netw5v32.sys
Followup: MachineOwner
---------
0: kd> lmtsmn
start end module name
928ab000 928d7000 1394ohci 1394ohci.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
89216000 8925e000 ACPI ACPI.sys Mon Jul 13 19:11:11 2009 (4A5BBF0F)
89b82000 89bdc000 afd afd.sys Mon Jul 13 19:12:34 2009 (4A5BBF62)
929da000 929ec000 AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
90a3d000 90b43000 AGRSM AGRSM.sys Mon Nov 10 09:56:37 2008 (49184BA5)
893a8000 893b1000 amdxata amdxata.sys Tue May 19 13:57:35 2009 (4A12F30F)
aa549000 aa552000 asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
8937c000 89385000 atapi atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
89385000 893a8000 ataport ataport.SYS Mon Jul 13 19:11:18 2009 (4A5BBF16)
826c0000 8270d000 ATMFD ATMFD.DLL unavailable (00000000)
892bd000 892c8000 BATTC BATTC.SYS Mon Jul 13 19:19:15 2009 (4A5BC0F3)
89acf000 89ad6000 Beep Beep.SYS Mon Jul 13 19:45:00 2009 (4A5BC6FC)
9009e000 900ac000 blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
890a2000 890aa000 BOOTVID BOOTVID.dll Mon Jul 13 21:04:34 2009 (4A5BD9A2)
90400000 90419000 bowser bowser.sys Mon Jul 13 19:14:21 2009 (4A5BBFCD)
826a0000 826be000 cdd cdd.dll unavailable (00000000)
89aa9000 89ac8000 cdrom cdrom.sys Mon Jul 13 19:11:24 2009 (4A5BBF1C)
890ec000 89197000 CI CI.dll Mon Jul 13 21:09:28 2009 (4A5BDAC8)
89a52000 89a77000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
890aa000 890ec000 CLFS CLFS.SYS Mon Jul 13 19:11:10 2009 (4A5BBF0E)
929a0000 929a5180 clwvd clwvd.sys Tue Dec 22 02:41:11 2009 (4B307817)
900df000 900e2700 CmBatt CmBatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
89575000 895d2000 cng cng.sys Mon Jul 13 19:32:55 2009 (4A5BC427)
892b5000 892bd000 compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
92988000 92995000 CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
92b95000 92ba2000 crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
90022000 90086000 csc csc.sys Mon Jul 13 19:15:08 2009 (4A5BBFFC)
90086000 9009e000 dfsc dfsc.sys Mon Jul 13 19:14:16 2009 (4A5BBFC8)
897c2000 897ce000 discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
89a41000 89a52000 disk disk.sys Mon Jul 13 19:11:28 2009 (4A5BBF20)
92b65000 92b7e000 drmk drmk.sys Mon Jul 13 20:36:05 2009 (4A5BD2F5)
92bad000 92bb6000 dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
92ba2000 92bad000 dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
92bb6000 92bc7000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
92b8b000 92b95000 Dxapi Dxapi.sys Mon Jul 13 19:25:25 2009 (4A5BC265)
9092e000 909e5000 dxgkrnl dxgkrnl.sys Thu Oct 01 20:48:33 2009 (4AC54DE1)
909e5000 90a1e000 dxgmms1 dxgmms1.sys Mon Jul 13 19:25:25 2009 (4A5BC265)
900e3000 901a3000 eamonm eamonm.sys Wed Mar 24 15:18:21 2010 (4BAA657D)
89ad6000 89af5000 ehdrv ehdrv.sys Wed Mar 24 15:19:07 2010 (4BAA65AB)
90b7e000 90ba0000 epfw epfw.sys Wed Mar 24 15:12:09 2010 (4BAA6409)
92995000 929a0000 Epfwndis Epfwndis.sys Wed Mar 24 15:12:06 2010 (4BAA6406)
90b55000 90b63000 epfwwfp epfwwfp.sys Wed Mar 24 15:12:08 2010 (4BAA6408)
893e5000 893f6000 fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
893b1000 893e5000 fltmgr fltmgr.sys Mon Jul 13 19:11:13 2009 (4A5BBF11)
895e0000 895e9000 Fs_Rec Fs_Rec.sys unavailable (00000000)
89a0f000 89a41000 fvevol fvevol.sys Fri Sep 25 22:24:21 2009 (4ABD7B55)
89949000 8997a000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
92982000 92987280 GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
82c1c000 82c53000 hal halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
90a1e000 90a3d000 HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
92ae6000 92b36000 HdAudio HdAudio.sys Mon Jul 13 19:51:46 2009 (4A5BC892)
92bdd000 92bf0000 HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
92bf0000 92bf6480 HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
92bd2000 92bdd000 hidusb hidusb.sys Mon Jul 13 19:51:04 2009 (4A5BC868)
901e9000 9026e000 HTTP HTTP.sys Mon Jul 13 19:12:53 2009 (4A5BBF75)
89a07000 89a0f000 hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
9291e000 92936000 i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
90425000 9092e000 igdkmd32 igdkmd32.sys Wed Sep 23 15:18:09 2009 (4ABA7471)
89323000 8932a000 intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
900cd000 900df000 intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
92936000 92943000 kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80ba0000 80ba8000 kdcom kdcom.dll Mon Jul 13 21:08:58 2009 (4A5BDAAA)
929a6000 929da000 ks ks.sys Mon Jul 13 19:45:13 2009 (4A5BC709)
89562000 89575000 ksecdd ksecdd.sys Mon Jul 13 19:11:56 2009 (4A5BBF3C)
896de000 89703000 ksecpkg ksecpkg.sys Thu Dec 10 23:04:22 2009 (4B21C4C6)
90bc1000 90bd1000 lltdio lltdio.sys Mon Jul 13 19:53:18 2009 (4A5BC8EE)
92414000 9242f000 luafv luafv.sys Mon Jul 13 19:15:44 2009 (4A5BC020)
89019000 89091000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
92b7e000 92b8b000 modem modem.sys Mon Jul 13 19:55:24 2009 (4A5BC96C)
92bc7000 92bd2000 monitor monitor.sys Mon Jul 13 19:25:58 2009 (4A5BC286)
92975000 92982000 mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
92400000 9240b000 mouhid mouhid.sys Mon Jul 13 19:45:08 2009 (4A5BC704)
89366000 8937c000 mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
90b43000 90b55000 mpsdrv mpsdrv.sys Mon Jul 13 19:52:52 2009 (4A5BC8D4)
9026e000 90291000 mrxsmb mrxsmb.sys Sat Feb 27 02:32:02 2010 (4B88CA72)
90291000 902cc000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
902cc000 902e7000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
89b47000 89b52000 Msfs Msfs.SYS unavailable (00000000)
89267000 8926f000 msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
89537000 89562000 msrpc msrpc.sys unavailable (00000000)
897b8000 897c2000 mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
899f7000 89a07000 mup mup.sys Mon Jul 13 19:14:14 2009 (4A5BBFC6)
895e9000 896a0000 ndis ndis.sys Mon Jul 13 19:12:24 2009 (4A5BBF58)
92a04000 92a0f000 ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
90bd1000 90be1000 ndisuio ndisuio.sys Mon Jul 13 19:53:51 2009 (4A5BC90F)
92a0f000 92a31000 ndiswan ndiswan.sys Mon Jul 13 19:54:34 2009 (4A5BC93A)
92ad5000 92ae6000 NDProxy NDProxy.SYS Mon Jul 13 19:54:27 2009 (4A5BC933)
89be3000 89bf1000 netbios netbios.sys Mon Jul 13 19:53:54 2009 (4A5BC912)
89703000 89735000 netbt netbt.sys Mon Jul 13 19:12:18 2009 (4A5BBF52)
896a0000 896de000 NETIO NETIO.SYS Mon Jul 13 19:12:35 2009 (4A5BBF63)
92433000 92846000 netw5v32 netw5v32.sys Thu Mar 26 12:10:37 2009 (49CBA8FD)
89b52000 89b60000 Npfs Npfs.SYS Mon Jul 13 19:11:31 2009 (4A5BBF23)
89bf1000 89bfb000 nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c53000 83053000 nt ntkrnlmp.exe Fri Jun 18 23:55:07 2010 (4C1C3F9B)
89408000 89537000 Ntfs Ntfs.sys Mon Jul 13 19:12:05 2009 (4A5BBF45)
89ac8000 89acf000 Null Null.SYS unavailable (00000000)
901a3000 901e9000 nwifi nwifi.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
89735000 89754000 pacer pacer.sys Mon Jul 13 19:53:58 2009 (4A5BC916)
892a4000 892b5000 partmgr partmgr.sys Mon Jul 13 19:11:35 2009 (4A5BBF27)
8926f000 89299000 pci pci.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
8932a000 89338000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:11:15 2009 (4A5BBF13)
89338000 89366000 pcmcia pcmcia.sys Mon Jul 13 19:19:29 2009 (4A5BC101)
895d2000 895e0000 pcw pcw.sys Mon Jul 13 19:11:10 2009 (4A5BBF0E)
902ff000 90396000 peauth peauth.sys Mon Jul 13 20:35:44 2009 (4A5BD2E0)
92b36000 92b65000 portcls portcls.sys Mon Jul 13 19:51:00 2009 (4A5BC864)
89091000 890a2000 PSHED PSHED.dll Mon Jul 13 21:09:36 2009 (4A5BDAD0)
929ec000 92a04000 rasl2tp rasl2tp.sys Mon Jul 13 19:54:33 2009 (4A5BC939)
92a31000 92a49000 raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
92a49000 92a60000 raspptp raspptp.sys Mon Jul 13 19:54:47 2009 (4A5BC947)
92a60000 92a77000 rassstp rassstp.sys Mon Jul 13 19:54:57 2009 (4A5BC951)
89777000 897b8000 rdbss rdbss.sys Mon Jul 13 19:14:26 2009 (4A5BBFD2)
92a77000 92a81000 rdpbus rdpbus.sys Mon Jul 13 20:02:40 2009 (4A5BCB20)
89b2f000 89b37000 RDPCDD RDPCDD.sys Mon Jul 13 20:01:40 2009 (4A5BCAE4)
89b37000 89b3f000 rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
89b3f000 89b47000 rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
899ca000 899f7000 rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
90be1000 90bf4000 rspndr rspndr.sys Mon Jul 13 19:53:20 2009 (4A5BC8F0)
92905000 9291e000 sdbus sdbus.sys Fri Oct 09 22:31:24 2009 (4ACFF1FC)
90bf4000 90bfe000 secdrv secdrv.SYS Wed Sep 13 09:18:32 2006 (45080528)
899c2000 899ca000 spldr spldr.sys Mon May 11 12:13:47 2009 (4A084EBB)
aa48e000 aa4df000 srv srv.sys Mon Jun 21 22:47:32 2010 (4C202444)
aa43f000 aa48e000 srv2 srv2.sys Mon Jun 21 22:47:19 2010 (4C202437)
90396000 903b7000 srvnet srvnet.sys Mon Jun 21 22:47:09 2010 (4C20242D)
92a81000 92a82380 swenum swenum.sys Mon Jul 13 19:45:08 2009 (4A5BC704)
92943000 92973000 SynTP SynTP.sys Thu Aug 14 22:02:22 2008 (48A4E3AE)
89800000 89949000 tcpip tcpip.sys Sun Jun 13 23:36:59 2010 (4C15A3DB)
903b7000 903c4000 tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
89b77000 89b82000 TDI TDI.SYS Mon Jul 13 19:12:12 2009 (4A5BBF4C)
89b60000 89b77000 tdx tdx.sys Mon Jul 13 19:12:10 2009 (4A5BBF4A)
89767000 89777000 termdd termdd.sys Mon Jul 13 20:01:35 2009 (4A5BCADF)
928d7000 92905000 tifm21 tifm21.sys Thu Jul 06 14:23:30 2006 (44AD5522)
82670000 82679000 TSDDD TSDDD.dll unavailable (00000000)
900ac000 900cd000 tunnel tunnel.sys Mon Jul 13 19:54:03 2009 (4A5BC91B)
92a83000 92a91000 umbus umbus.sys Mon Jul 13 19:51:38 2009 (4A5BC88A)
92973000 92974700 USBD USBD.SYS Mon Jul 13 19:51:05 2009 (4A5BC869)
9289c000 928ab000 usbehci usbehci.sys Mon Jul 13 19:51:14 2009 (4A5BC872)
92a91000 92ad5000 usbhub usbhub.sys Mon Jul 13 19:52:06 2009 (4A5BC8A6)
92851000 9289c000 USBPORT USBPORT.SYS Mon Jul 13 19:51:13 2009 (4A5BC871)
92846000 92851000 usbuhci usbuhci.sys Mon Jul 13 19:51:10 2009 (4A5BC86E)
89299000 892a4000 vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
89af5000 89b01000 vga vga.sys Mon Jul 13 19:25:50 2009 (4A5BC27E)
89b01000 89b22000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8997a000 89983000 vmstorfl vmstorfl.sys unavailable (00000000)
892c8000 892d8000 volmgr volmgr.sys Mon Jul 13 19:11:25 2009 (4A5BBF1D)
892d8000 89323000 volmgrx volmgrx.sys unavailable (00000000)
89983000 899c2000 volsnap volsnap.sys Mon Jul 13 19:11:34 2009 (4A5BBF26)
89754000 89767000 wanarp wanarp.sys Mon Jul 13 19:55:02 2009 (4A5BC956)
89b22000 89b2f000 watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
89197000 89208000 Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
89208000 89216000 WDFLDR WDFLDR.SYS Mon Jul 13 19:11:25 2009 (4A5BBF1D)
89bdc000 89be3000 wfplwf wfplwf.sys Mon Jul 13 19:53:51 2009 (4A5BC90F)
82410000 8265a000 win32k win32k.sys unavailable (00000000)
92bf7000 92bff880 WinUSB WinUSB.sys Mon Jul 13 19:51:11 2009 (4A5BC86F)
8925e000 89267000 WMILIB WMILIB.SYS Mon Jul 13 19:11:22 2009 (4A5BBF1A)
90b64000 90b7e000 WudfPf WudfPf.sys Mon Jul 13 19:50:13 2009 (4A5BC835)
90ba0000 90bc0480 WUDFRd WUDFRd.sys Mon Jul 13 19:50:44 2009 (4A5BC854)
Unloaded modules:
aa4df000 aa549000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
902e7000 902ff000 parport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
9240b000 92414000 WinUSB.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
90b43000 90b64000 WUDFRd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
89a77000 89a84000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
89a84000 89a8f000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
89a8f000 89a98000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
89a98000 89aa9000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000

This driver must be replaced,

Netw5v32.sys file description
Productname: Intel? Wireless WiFi Link Adapter
Description: Intel? Wireless WiFi Link Driver
Company: Intel Corporation
If overclocking restore normal settings

SFC /scannow
System Files - SFC Command
Scan with your Anti Virus


How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
Remember that several attempts may be required before we can solve your BSOD problem. These reports are not definitive but merely point the way to a solution.

Read other 9 answers
RELEVANCY SCORE 71.6

I have a new Asus S400CA that came with Windows 8 and I updated to 8.1 out of the box. The computer crashes when it goes into sleep mode probably 1 out of 3 times. I have tried updating all the drivers, including the wireless driver. I have it set to make minidumps but they aren't being created anymore (last one was on 12/5). Usually I get no indication that the computer crashes but it takes a long time to boot back up, although occasionally it will say Windows encountered a problem and has to restart.

I am also getting a ton of Schannel 36888 errors, although I don't know if that's related.

A:Windows 8.1 crashes going into sleep mode

Today I got the BSOD with an error message DRIVER_IRQL_NOT_LESS_OR_EQUAL (athwbx.sys)

Read other 8 answers
RELEVANCY SCORE 71.6

I have two different WIN 7 computers here doing exactly the same thing. They go into sleep mode and frequently don't come out. Occasionally on my machine the OS has a message that says that the Video Driver had become unresponsive but it was successfully restarted, then it asks if I want to see if there is any answer for my trouble at MS central. I have never heard anything back from that.

My computer is built on an ASUS P5B deluxe with the bios recently updated. My wife's is build on an Intel motherboard and they both have the E8400 processor and they are not over clocked. Memory in one is 3Gbytes and 6Gbytes in the other. The common thing is that we both have NVIDIA 8500GT graphics cards. I have the most recent NVIDIA drivers which are dated November of this year - 195.62. The OS is Windows 7 64 bit and both machines were set up with a fresh install.

When I change the power settings for constant run the systems are stable. It's the sleep mode that is killing them. I rather would like to have the sleep mode working.

The MiniDump Analysis of 9 crashes of my machine are all the same:

On Sun 1/3/2010 2:35:36 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005F34060, 0xFFFFF80000B9C518, 0xFFFFFA8005DE3E10)
Error: DRIVER_POWER_STATE_FAILURE
Dump file: C:\Windows\Minidump\010210-22417-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft ... Read more

A:Windows 7 Crashes in sleep mode

The dump file that you uploaded blames yk62x64.sys - a component of your Marvell Yukon networking card's drivers.

Please download a fresh copy from the Marvell website
Then uninstall the current copy
Then install the fresh copy

Additionally, these drivers are older and should be updated from the manufacturer's website:

Code:
adfs.SYS Thu Jun 26 16:52:37 2008 - Adobe File System driver
ASACPI.sys Sun Mar 27 22:30:36 2005 - Asus ATK0110 ACPI Utility
We'll need the rest of the minidumps in order to perform a more complete assessment.

Read other 1 answers
RELEVANCY SCORE 70.8

If i allow or manually put the computer into sleep mode and try to wake up it crashes. I start windows normally and use who crashed to analyze. This is what I get. Its only when going into sleep mode, never anything else.

I built the PC myself and everything is install correctly and brand new. It isnt the first PC ive built either. Ive checked all the drivers, at least I think I have......any ideas?

On Sat 12/31/2011 6:07:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\123111-8829-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 12/31/2011 6:07:52 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: Thi... Read more

A:Windows 7 Only Crashes Coming Out of Sleep Mode

These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in &q... Read more

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RELEVANCY SCORE 70.8

I've actually had this problem for a while, I really should have taken care of it sooner. It is mostly because I found ways around it, which probably aren't too good for my computer. If I leave music running in the background and put the computer to sleep then the error won't occur. Needless-to-say - and as the title says- The system crashes upon waking up from sleep mode. The screen turns blue and says: "Sorry, your computer encountered an error and needs to restart. We're just collecting some error info, and then we'll restart for you" The results from the diagnostic test have been attached

System recoveries and restores haven't worked, hence the reason why I've sort of given up on the problem until now. I'll be thankful with any sort of help!

My Specs
Avatar
CPU: AMD FX(tm)-6100 Six-Core Processor 3.30 GHz
GPU: Geforce GT 640
16.0 GB
64-bit operating system, x64-based processor
Windows 8.1

A:Windows 8 crashes after it wakes up from sleep mode

Hi Kaebuscus & Welcome to the forums ^_^,

Unfortunately the ZIP file uploaded by you does not contain any Dump files to analyze and lacks certain other reports as well

Please follow the instructions carefully over here :-
Blue Screen of Death (BSOD) Posting Instructions

and follow the Option 1.

Make sure you let the app run for at least 15 minutes or till it says that it has completed it's work.

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RELEVANCY SCORE 70

I've been having this problem for quite a while, whenever my PC automatically goes into sleep mode (30 mins in my case), Windows crashes, and my PC reboot, I know this because when I log back in, all my programs and windows were closed, and Chrome report an unexpected shutdown (or something like that).

I checked the Event Viewer, and it seems I have Event 41 (Kernel-Power) problem, I've been searching for the solution for the past few months, but no luck of solving this particular problem.

Specs: (None of these components are overclocked, I've never overclock this system before either.)
Windows 8.1 Pro (64-bit)
Core i5-4690K @ stock clock
Gigabyte Z97-UD3H Motherboard
GTX970 @ stock clock
8GB Kingston HyperX Fury 1866MHz @ stock clock
250GB Samsung 850 EVO SSD
EVGA SuperNOVA 750 G2 PSU

I, however, solved the problem that my PC would behave the same when I manually put it into sleep (Start -> power -> Sleep), so now my PC goes into sleep and waking up just fine if I manually put it into sleep.

TL;DR: Windows 8.1 Pro crashes and PC reboot when it automatically enter sleep mode, but it's fine if I manually put into sleep mode.

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RELEVANCY SCORE 70

Im using a toshiba laptop model s855-s5378 windows 8

Its not every time but a few times a week, when i shut my laptop to sleep/hibernate i come back to find a windows blue screen error when i restart it. It been happening rarely for long time, but its become more prevalent lately.
Using bluescreenview it reports ntoskrnl.exe+196722 DRIVER_POWER_STATE_FAILURE
Research brings up dozens of reasons, but none connected to sleep/hibernate
i have been unable to read the detailed specifics of the memdump to get a more specific answer-minidmp file from last night attached

i have run a sfc /scannow it found some corrupt files but it did not fix the current issue

Any advice or possible solutions would be appreciated

A:Crashes when entering sleep/hibernate mode - Windows 8 x64

Hi -

Update your Realtek wifi driver -

Code:
2: kd> !irp fffffa800fd48690

Irp is active with 5 stacks 3 is current (= 0xfffffa800fd487f0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 3] 0 0 fffffa800bd93050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\rtwlane.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rtwlane.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
\Driver\RTWlanE
http://www.sysnative.com/drivers/driver.php?id=rtwlane.sys

Regards. . .

jcgriff2

`


Code:


Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\PalmDesert\AppData\Local\Temp\Temp2_memdump122013-33859-01.zip\122013-33859-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*a:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9200.16628.amd64fre.win8_gdr.1... Read more

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RELEVANCY SCORE 63.2

Hi all,

MY PC won't wake up after the second instance of sleep mode. I have to toggle power to reboot my PC. When this happen, i get a safe boot message indicating the PC did not shutdown correctly. I also receive the following message once the PC boots back up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800CA3BA10
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA8011BDC580
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1





I ran my dump files and it looks like Ntoskrnl.exe might be causing an issue but I'd like a second opinion. I did just recently upgrade my graphics card drivers and I wonder if it could be that. Attached are the dmp files. Any help would be much appreciated!

A:PC crashes after 2nd use of sleep mode

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the icon below



2. Run it by double-clicking the icon, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

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RELEVANCY SCORE 63.2

Hey guys, My computer went dead so I had to format and reinstall windows 7 ultimate 32 bit. Everything is working fine when i actually use the computer. But there is an issue when i put it to sleep mode. The computer always successfully enters sleep mode, but it has issues starting back up after sleep mode. When i put the computer to sleep, i close the lid, and when i open it back up, it should turn on windows again.
What is happening, is that when I do open the lid, instead of returning to windows, it goes through the boot process, then says that windows didnt shut down properly and asks me to "start windows normally" or boot into safe mode. I dont want this to keep happening, what do i do?

A:Crashes in Sleep mode

Try disabling hybrid sleep through your advanced power settings:

Attachment 112475

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RELEVANCY SCORE 63.2

My computer is set to sleep at 30 minutes - I come back in an hour and my computer has crashed and switched itself off - when I reboot (hit the on button) I get a black screen that says "Windows unexpectedly crapped out - how would you like to reboot?" - so I reboot and all is well...

this has been happening since the last MS update (about a week ago) - before that no problems

any suggestions how to fix this issue?

thanks - reasoner

A:Sleep mode crashes PC

If you suspect it was caused by a particular update you would go into the Control Panel>Programs & Features and click on the "View installed updates" option in order to see that one removed. Another fast option is to roll the system back with the system restore feature prior to when the problem was first being seen in case it wasn't from any update but another problem.

Those would be the first two options to start with in case of a bad install of one or more updates or some other registry error now being seen. Have you installed any other new programs or driver updates lately which could also account for this?

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RELEVANCY SCORE 63.2

I bought and upgraded to Windows 8 Pro the other day and roughly every 30-40 min it crashes. It seems to go into sleep mode (even though I have that turned off) and then when I try and wake it up by moving the mouse it crashes. I have to hard restart the computer to get it to come back on. Please help!

A:Win 8 Pro seems to go in to sleep mode and then crashes

Please provide this information so we can provide a complete analysis: https://www.eightforums.com/bsod-cra...tructions.html

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RELEVANCY SCORE 62.4

I repeatedly have random crashes when the computer sleeps. The computer is an Asus N53JQ laptop and was new in Jan 2011. OS is Windows 7 Home Premium 64-bit and is an OEM version. I purchased it through Costco.

I re-installed Windows about 2 months ago to see if it would help with this problem and eventually I got back to the same errors. Since the errors are very sporadic it is hard to connect them with any specific application however I got a feeling that when I installed ITunes and later Adobe Photoshop CS4, the problems got worse. This is just a feeling I have and don't have any hard evidence to connect them. If I uninstall these apps, it doesn't help the problem.

Please note regarding the drivers, just today I installed the latest NVidia graphics drivers to see if it would help. However they introduced some other problems and I may have to revert back to my original drivers. Specifically, the NVidia control panel always hangs and had trouble finding and configuring my external monitor, a Samsung SyncMaster 205BW LCD monitor connected to the analog VGA port.

A:BSOD crashes associated with Sleep mode

  
Quote: Originally Posted by luigiputanesca


I repeatedly have random crashes when the computer sleeps. The computer is an Asus N53JQ laptop and was new in Jan 2011. OS is Windows 7 Home Premium 64-bit and is an OEM version. I purchased it through Costco.

I re-installed Windows about 2 months ago to see if it would help with this problem and eventually I got back to the same errors. Since the errors are very sporadic it is hard to connect them with any specific application however I got a feeling that when I installed ITunes and later Adobe Photoshop CS4, the problems got worse. This is just a feeling I have and don't have any hard evidence to connect them. If I uninstall these apps, it doesn't help the problem.

Please note regarding the drivers, just today I installed the latest NVidia graphics drivers to see if it would help. However they introduced some other problems and I may have to revert back to my original drivers. Specifically, the NVidia control panel always hangs and had trouble finding and configuring my external monitor, a Samsung SyncMaster 205BW LCD monitor connected to the analog VGA port.


Hi luigiputanesca welcome to SF

No,nvidia is not updated.

So please update your nvidia graphic card with the most recent software/driver from here Notebook Drivers

OR

From here ASUSTeK Computer Inc. - Notebooks- ASUS N53Jq

Update DirectX.

Update Your camera software/driver.

Update all your adobe software.

--------------... Read more

Read other 9 answers
RELEVANCY SCORE 62.4

When I attempt to wake my Windows 8 laptop from sleep mode, the computer restarts due to a crash. I used WhoCrashed to identify the problem and it says the following:
crash dump file: C:\Windows\Minidump\082313-67018-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004EBA060, 0xFFFFF80199A07770, 0xFFFFFA800AC6BE10)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
How can I fix this problem so that I can put my laptop into sleep mode?

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RELEVANCY SCORE 62.4

Hi, like the title says, my laptop crashes whenever it goes into sleep mode. If I close my laptop it's supposed to go into sleep mode, but when I close it it will just freeze and crash. After about 30 min of inactivity my computer is supposed to go into sleep mode. When it goes into sleep mode this way it still crashes and shuts down. I have no idea why it does it and it's pretty frustrating. If anyone could help me i'd greatly appreciate it. Thanks

A:Laptop crashes whenever it goes into sleep mode

Security App

Code:
kl1.sys Tue Jun 19 19:27:15 2012 (4FE07E33)
klflt.sys Tue Mar 26 20:44:59 2013 (5151B46B)
klif.sys Tue Mar 26 21:07:33 2013 (5151B9B5)
klim6.sys Thu Aug 2 17:09:23 2012 (501A5FE3)
klkbdflt.sys Mon Sep 3 19:55:35 2012 (5044B6D7)
klmouflt.sys Mon Sep 3 20:21:58 2012 (5044BD06)
kltdi.sys Mon Apr 29 18:07:50 2013 (517E6296)
kneps.sys Tue Mar 5 15:09:23 2013 (5135B643)
Crashes indicate Kaspersky being a possible cause. Remove Kaspersky and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free



   Information
Do not start the free trial of MalwareBytes, unselect that option when prompted.


Update and make full scans with both separately.


Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

SFC /scannow to check ... Read more

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RELEVANCY SCORE 62.4

My V310 laptop crashes in a sleep mode! With hibernation it is fine but sleep mode does not work. Bought it 2 days ago, what to do?
 
Mod's Edit: Moved this posting from KB Comment to its own thread here.
 

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RELEVANCY SCORE 62.4

Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. Once after I have turned my laptop off normally and then turned it back on I got the windows has crashed message. I did not post any Bios as i did not know what program I should use.

A:Laptop crashes on sleep mode

Hi Darf,

Please post your laptop brand name/model, and specs to the best of your knowledge. Since your system crashes, does the laptop get a BSOD? Would it be possible to post the BSOD error?

Read other 3 answers
RELEVANCY SCORE 62.4

Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation. Any help would be great.
 

A:Laptop crashes on sleep mode

I reloaded a laptop recently and had the same problem. Turned out the windows disc loaded windows drivers instead of the brand name drivers.. I manually replaced them all and the problem was solved
 

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RELEVANCY SCORE 62.4

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'

Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:\Windows\MEMORY.DMP.

Any help anyone could give would be appreciated, thanks.
 

A:Laptop crashes on sleep mode

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RELEVANCY SCORE 62.4

Hi, my thinkpad x1 carbon with windows 10 64bit has started to crash after I put it into sleep mode (fn + 4). This used to work fine before, but now about 50% of the time (100% after a night), it crashes (or shuts of totally). The only way I can start the thinkpad then is by pressing the on/off button for about 10 seconds. Then it starts up, but all my work documents / webpages etc. crashed. If, for example, I open up my word document on which I was working on, it asks me if I want to save the normal.dot and gives me a list of optionional documents to "save". I thus have to tell it which versions to save and can then resume working on it. But then, when I put it into sleep mode again, it crashes again - especially if it is over night. I have checked the battery and done the standard lenovo diagnositcs, but this is not the problem. Thank you very much for your help! best, Manuel

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RELEVANCY SCORE 62.4

My computer used to go into sleep mode with no problems. I recently wiped the hard drive and did a clean install of Windows XP Pro w/SP2.

Now when I put it in sleep mode, it goes in just fine, but when I bring it back out, it brings up the wallpaper with no icons or taskbar or anything else. Then after about 30 seconds, I get the blue screen of death and have to force it off. It will hibernate with no problems.

I tried a repair which looked like it was adding files, but it still won't go into sleep mode.

Any suggestions as to what I can check?
 

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RELEVANCY SCORE 62.4

Hi,
 
I actually have two problems. First, when I try to restart the computer after hybernation, I get a blue screen with error listings. I have to shut down and reboot, sometimes more than once before I can restart Windows.
 
2. I have a Nokia Lumia phone that uses Zune to connect to my computer; however, I get an error message in Zune that says that 'My video hardware isn't compatible with Zune' but, I can't find the video hardware in Device Manager.

A:Computer crashes after sleep mode

The video hardware is under 'Display adapters'. Click on the '+' sign at the side of 'Display adapters' and it will open up to show you your video hardware, and indicate if there are any problems with it.
 
Apart from that, it is a little difficult to help much further without knowing what sort of computer you have. So - make and model please and what version of Windows you are running. And, once you find it in 'Device manager' - what video card have you got ?
 
Chris Cosgrove

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RELEVANCY SCORE 62.4

Hi all.

Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.

I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.

It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix ... Read more

A:Laptop crashes during sleep mode

its a dell....'nuff said!

haha sorry couldn't resist!

more than likely the issue is a faulty harddrive does it knock off when you carry it normally? as in not in sleep mode?
best to just take it in and get a tech to explain it to you since its under warrenty, seems like an unusual problem only thing i can think of is a fragile drive
good luck and hopefully they will fix it or at least replace it.

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RELEVANCY SCORE 61.6

On my Samsung NP300E5A laptop I have the setting that it will go into sleep mode when I close it. I had some problems with crashes, about once every two weeks. I used the Samsung Recovery Solution 5 to do a Basis Restore (quick restore that restores only the major Windows files). It got actually much worse after that (could not start Firefox without crashing) so I picked a system restore points of a couple days ago and now I can use Firefox.

The problem now is that at night when I close the laptop and put it into sleep mode, it crashes (every single time) and the next morning I need to start it up again. The error is as follows:

DRIVER_POWER_STATE_FAILURE ntoskrnl.exe

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6057 Mb
Graphics Card: Intel(R) HD Graphics 3000, -1988 Mb
Hard Drives: C: Total - 359423 MB, Free - 93864 MB; D: Total - 332560 MB, Free - 145939 MB; S: Total - 31232 MB, Free - 17710 MB;
Motherboard: SAMSUNG ELECTRONICS CO., LTD., 300E4A/300E5A/300E7A
Antivirus: avast! Antivirus, Disabled
 

A:Computer crashes and shuts down in sleep mode

Anyone?
 

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RELEVANCY SCORE 61.6

Hello, I have an issue that ha happened twice where when I put my pc in sleep mode for an extended period, both time it's been overnight so ~8 hours I come back to find the pc running and at my log-on screen. When i log-in a window comes up saying the pc recovered from a blue screen crash.

Can someone tell me where to go to capture details of the crash's so i can post that here and possible find the root cause? Would it be in the event log? Im a novice at this so thanks in advance!

Running windows 7 home premium 64 bit

A:PC crashes when in sleep mode for extended period

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
To ensure minidumps are enabled:

*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery - Settings... button.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
*Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
*OK.
Reboot if changes have been made.

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RELEVANCY SCORE 61.6

About ever 2nd or 3rd time I send my desktop into sleep mode, the display goes black, there appears to be disk activity for approx 10 mins until the system figures out there a problem and powers down. Everything works fine when I reboot. Windows states that it was unexpectedly shut down but irt resumes and everything is OK. It usually goes to sleep fine for 1 or more times, but then on the 3rd or 4th time it goes to sleep it crashes again. Any ideas?

- System has latest service pack and all security and windows updates are up to date
- Motherboard is a Asus P8P67 Pro with 16GB DRAM

Attached are the SF Diagnostic files

Thanks, Murray

A:System Crashes When Entering Sleep Mode

Hello mistermonday. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

And, if you disable USB Selective Suspend , is the situation remains the same?

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RELEVANCY SCORE 61.6

Hi Everybody,
I have a brand new Inspiron 24 7000 Series (Model 7459) with Windows 10. After an hour or so in sleep mode, the computer crashes.
Also, if I put it in sleep mode and awaken it in a few minutes, the computer comes back with the spacebar key stuck (the cursor flies across Notepad) and when I try to click the Windows start icon, it only opens the Cortana menu. After a few minutes this behavior stops and every functions normally.
Any ideas?
Regards

A:Inspiron 7459 Crashes In Sleep Mode

We bought a Dell Inspiron 7000 (Model 7459) as a gift for my wife. When it enters sloop mode the power button turns yellow/orange and won't come out of sleep not matter what I try. I have to unplug the machine to restart it.
I've also had an instance where the computer simply shutdown while my wife was typing. Overall, my wife is happy with it, but the sleep mode issue is starting to gnaw at the nerves.

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RELEVANCY SCORE 61.6

About a week ago my computer BSOD'd on me in the middle of the day. Prior to the BSOD I had noticed an unusual amount of slow down on the screen refresh when watching a video.

Since that BSOD, anytime I put my computer into sleep mode, I cannot wake it up. I have to physically restart it. Windows has on all 3 occasions that I put it to sleep saved a minidump file for the crash.

I am not sure if this is related to the BSOD or not, but figured more information is better than less even if it is irrelevant. For the last month or so I have been seeing visual refresh problems with my computer. I would move a file from one folder to another & the folders would not refresh. If i hit f5 on the folder to force a refresh, the change would appear. Please note -- the files were moving. It was simply not showing them move.

A:BSOD, and computer crashes when going into sleep mode

Welcome to the forum.

Update the Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver Driver Reference Table

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Compressed\FERB-Tue_12_16_2014__92324_95\121614-28610-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00282022?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`049e6500?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`03407000 PsLoadedModuleList = 0xfffff800`0364a890
Debug session time: Tue Dec 16 12:59:27.671 2014 (UTC + 6:00)
System Uptime: 0 days 15:25:27.059
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...
Loading User Symbols
Loading unloaded module list
.....
****************************************************************************... Read more

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RELEVANCY SCORE 61.6

Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.

However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.

this has started over night, any ideas?

Thanks

A:Laptop crashes when entering sleep mode.

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 61.6

Hello,

I have been seeing BSODs randomly ever since I got this laptop. Usually, it is seen after the laptop resumes from sleep i.e it has been put to sleep and I power it back on. I have attached the zip file that has multiple crashes - hope someone on this forum will be able to help me decode them, and hope there is a common reason for the crashes. Please help on this.

Some more details:
Laptop make: lenovo ideapad
processor : i7 2.2 Ghz
graphics card : nvidia geforce
memory : 8gb.

Please let me know if any more info. is needed from me.

Appreciate any help.

Thanks,
Prashanth.

A:BSOD - crashes seen, usually after returning from sleep mode.

Welcome to SevenForums.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials (To test)How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)McAfee Removal Tool - McAfee Uninstaller

Microsoft Security Essentials. Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
Microsoft Security Essentials - Free Antivirus for Windows Malwarebytes - FreeGood and Free system security combination.
Do not start the free trial of Malware Bytes; re... Read more

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RELEVANCY SCORE 61.6

So I wake the computer out of sleep mode and use it for a few minutes but get this message soon afterwards (along with the computer freezing).

1. The computer "slows down," music/video lags, mouse response also lags
2. Screen goes black for a few seconds
3. Screen returns to normal, but mouse and keyboard not functional aka "frozen"
4. Message pops up: "Display driver NVIDIA Windows Kernel Mode Driver, Version 196.21 stopped responding and has successfully recovered."
5. Since I still cannot do anything, I must do a hard reboot.

Apparently, despite this message, the driver has NOT successfully recovered, or at the very least, hasn't fully recovered.

What could be causing this problem? I am using S3 Sleep Mode.

A:display driver crashes after Sleep Mode?

bump

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RELEVANCY SCORE 61.6

Hello,

I have a Dell Latitude E6420 with an Intel Core i7 processor and 4gb of RAM. Lately, my computer has become very sluggish; especially after coming out of sleep mode to the point I have to restart to have a decent performance. More importantly, often when in sleep mode or hibernation, the computer crashes.

I've run two spyware programs (spybot and Malwarebyte's Anti-Malware) which removed a few issues, but the core problems persist.

I've updated all microsoft programs (windows and office), run Norton virus scans, and CCleaner, but no change.

Finally, I must say that at times the laptop runs really hot. That was never the case before.

Any help would be much appreciated.

Thank you,
Francisco

A:computer sluggish and crashes in sleep mode

Hi -Please post a snapshot with Speccy for more system details -How to Publish a snapshot with Speccy <<-- Directions HereThank You -

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RELEVANCY SCORE 61.6

Hi:

My computer crashes right after it wakes up from sleep mode.

I used MSDaRT to diagnose the problem, and obtained a Analysis.log file, but I can't figure out where the problem is.

Here is a copy of the contents of the file:


Code:
Opened log file 'C:\Windows\msdart_crashanalyzer_kd_ansi.log'
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0304b000 PsLoadedModuleList = 0xfffff800`03290670
Debug session time: Sun Jan 15 13:14:45.651 2012 (GMT-8)
System Uptime: 0 days 3:53:06.612
Loading Kernel Symbols
...............................................................
................................................................
....................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
*... Read more

A:Computer crashes when waking up from sleep mode.

If you are overclocking any hardware, please stop.

Possible causes are Memory problems... Corrupted hard disk system files... Corrupted System Files... Lack of Windows updates... Antivirus Software...Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).


Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log


Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors. Post back if it continues to show errors after the third run or if the first run comes back with no integrity violations.


Install all remaining updates through Windows Updates.
Thanks to Dave76 for help understanding possible causes.

What antivirus are you using?

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RELEVANCY SCORE 61.6

I've been having trouble with Windows 7, Some chipset thing or something, So I decided to upgrade to windows 8, So far I love it, But when I take my laptop out of sleep mode it flashes a bsod, so I don't get enough time to see it.
It's not that much of a problem, but it's just very inconvenient.

A:My laptop crashes when exiting sleep mode

There wee no crash dumps included, but for sure, a very excellent start on tackling this for you would be to uninstall Earthboundin K10 software w/ winring0x64.sys driver.

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RELEVANCY SCORE 61.6

Even after two clean installs, Windows 7 still crashes when my computer goes into sleep mode. I used the Windows debugging tool (Windbg) to isolate the cause. The analysis of the minidump file is attached as a pdf file. It shows a driver for the network adapter is causing the problem. I rolled the driver back, and thought that would be solution, but I'm still getting the crash. The Intel site says this driver is for Windows 7 and the Windows Update identified the older (rolled back) driver as the correct driver.

I'd appreciate any help anyone might be able to offer.

Thanks

A:2 Clean Installs - Still crashes in sleep mode

  
Quote: Originally Posted by ejscharf


Even after two clean installs, Windows 7 still crashes when my computer goes into sleep mode. I used the Windows debugging tool (Windbg) to isolate the cause. The analysis of the minidump file is attached as a pdf file. It shows a driver for the network adapter is causing the problem. I rolled the driver back, and thought that would be solution, but I'm still getting the crash. The Intel site says this driver is for Windows 7 and the Windows Update identified the older (rolled back) driver as the correct driver.

I'd appreciate any help anyone might be able to offer.

Thanks


We can really use the actual dmp use these to find and upload it. http://www.sevenforums.com/crash-loc...d-problem.html

Thanks

Ken J+

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RELEVANCY SCORE 61.6

Most of the time for he past few months whenever I set my PC to go into sleep mode, I get a BSoD, and the computer will either reset or shutdown. I will sometimes also get a BSod when I try to shutdown normally as well, although this has occurred less often, mostly because I prefer to Sleep than Shutdown. I've gotten around this lately by simply leaving my computer on at night in a performance power mode, but obviously this isn't particularly ideal.
I think this is most likely a driver issue, but I don't know how I would go about trying to fix this issue. Any help would be appreciated.

A:PC crashes when entering Sleep mode. Sometimes also at shutdown.

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 61.6

Lately when I put my laptop in sleep mode, when I try to resume it, I get a failure and it crashes. It is Windows 7 64bit. It has happened on Monday and again yesterday. Anyone know what is wrong?


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2011-01-17T22:37:17.768014600Z" />

<EventRecordID>5320</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>XXXX</Computer>

<Security UserID="S-1-5-18" />

</System>
- <EventData>
<Data Name="BugcheckCode">126</Data>

<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>

<Data Name="BugcheckParameter2">0xfffff88004b92d34</Data>

<Data Name="BugcheckParameter3">0xfffff88002ffc3b8</Data>

<Data Name="BugcheckParameter4">0xfffff88002f... Read more

A:Laptop Crashes when in sleep mode occasionally.

Forgot to attach the zip file.

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RELEVANCY SCORE 61.6

I've had my computer for a little bit over a year now and it has worked fine. But now when I select sleep mode, the computer turns off the monitor but the fans are still going, it shows no sign of actually sleeping. Most of the time I can't get back to the login screen because the monitor remains black, so I have to force shutdown. If I leave the computer alone, it will eventually crash, so when I turn it back on it says the computer has recovered from blue screen.

I have read several threads but none managed to solve my problem. Some threads said video cards seem to be the problem but when I disabled my video card, the computer still couldn't sleep.

Sometimes, the computer does manage to go into sleep mode but its completely random.

Windows 7 Home Premium SP1 x64 (OEM)

A:computer can't go into sleep mode (crashes if left alone)

Security Software: ??? Make sure to install security software. I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.

I do see remnants of ESET NOD32; is it still installed? It is not running...
Problem Devices:
Code:
BT-270 USB\VID_0B05&PID_1788\74F06DC2ABD5 This device is disabled.
USB2.0 UVC VGA WebCam USB\VID_13D3&PID_5120&MI_00\7&431E42E&0&0000 This device is disabled.
Are the above intentional? If so, please provide an explanation so we can understand your troubleshooting steps.
Your crashes were old, but may still be helpful. The .dmp indicates graphics card related problems. I do notice an ATI overclocking utility installed that will not work with Windows 7 and may cause instability. Graphics card related problems can be caused by your DirectX/graphics card. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW ... Read more

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RELEVANCY SCORE 61.2

HI. I have been having the exact same problems. can I get help please?

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RELEVANCY SCORE 61.2

I just installed a new motherboard and cpu recently and reinstalled windows. But am having issues when i try to wake from sleep mode randomly. It causes errors of all kinds and makes me hard reset, then says resuming windows and goes to a black screen, then finally resetting again and deleting restoration information and I can boot successfully.

I am unsure why this problem is happening because none of my devices attached to my computer have changed. I tried updating bios already and that didnt work.

Is there a program or something I can use to track down the culprit driver or program so i can reinstall it if its causing issues? It doesnt occur every single time, its like 50% of the time i wake it from sleep it happens.

Windows 7 64 bit home premium
Amd fx-6300
Asus m5a99fx pro r2.0
Ultra bronze 700w psu
WD caviar black hd
MSI twin frozr 2 6950 hd amd graphics.

I have multiple programs installed i have never used before, such as ai suite 2, and cpuid hardware monitor, also i noticed msi afterburner is showing the former catalyst suite which is 11.5 and i installed 13.12 from amds website.

Anyone have any ideas? I take naps sometimes and having to shut it down just for an hour nap is a pain.

A:Random crashes when waking from prolonged sleep mode.

Work through these steps for Sleep Mode Problems.

In addition check the logs, system resources, establish a Clean Boot and the other Troubleshooting Steps for Windows 7.

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RELEVANCY SCORE 61.2

My Precision 7510 crashes when attempting to go to Sleep mode. When I attempt to recover from Sleep, I get the "Windows has recovered from a serious error" screen and the entire system has to reboot.
Dell Command Update tells me everything is up-to-date (including updated BIOS), and Windows Update says the same thing. If this is a driver issue, I'll have to roll back to a previous version. I have not run a BIOS Diagnostic yet, but I will.
What logs should I be looking at to diagnose this issue? What steps should I be taking/what driver update should I be rolling back to resolve this?

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RELEVANCY SCORE 61.2

Hp Envy Phoenix 810 sometimes when inactive, for varying time lengths crashes/goes into sleep mode/switches off on its own. Sleep mode and hibernation mode disabled and already spoke to HP and done all the obvious checks. Is it now likely this a hardware fault, has been doing this almost since purchase date. Very frustrated and any help would be much appreciated, still under guarantee. Daz.

A:Hp Envy Phoenix 810 desktop crashes/goes into sleep mode/swi...

Hello @Dazpot1972, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, this post has instructions.http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-to-check-your-messages/t...

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RELEVANCY SCORE 61.2

Dear Forum

I have a new samsung ultrabook 5 series (NP530U3C-A01US) that is supposed to be fast in booting up and down using intels ssd cache. Unfortunately it does not stay in sleep mode but crashes instead (I do not think it is a BSOD, cant verify as the lid is closed). On opening the lid the laptop resumes from the main boot menu and windows announces that it has abnormally stopped and gives options of save boot. After normal reboot, the wireless card would not start properly, and everything is somewhat slow.
The failure is random, not every close lid will create the crash. I was not able to find the reason or the relationship that might cause it. I fear it is related to some custom samsung software installed (others refer to bloatware). Hope I can find help here.

I have reinstalled the factory image with the same result.
I have contacted Samsung help desk, with no useful help
I have re-installed the Intel drivers for centrino wifi module. My drivers for Graphics are up-to-date

I have used the SF diagnostic too and attached the result here. There is no dump file, although I have enabled it.

A:Samsung ultrabook crashes when goes into sleep mode (lid close)

Welcome

Have you updated to the latest firmware of the SSD?
Dump Files - Configure Windows to Create on BSOD

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RELEVANCY SCORE 60.4

Hi,
My laptop that was purchased within the last 2 months keeps crashing after I try to load it from sleep mode. Any way to prevent this?

Regards

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RELEVANCY SCORE 60.4

Hi.

My PC used to be able to enter and leave sleep mode without any problems, then about a couple of months ago it started failing every time, whether I command it to sleep or it sleeps due to power options. I haven't made any manual changes to hardware or software that could have caused it, but there have obviously been plenty of Windows updates in that time.

When the PC tries to go to sleep, there is no visible BSOD. It seems to take the usual steps (i.e. warns me about software preventing it from sleeping, then shuts them down) before the screen goes black, but from that point it takes about 10 minutes (during which the hard drive activity light flashes most of the time) before it finally powers off.

When I power the PC back on, instead of it resuming Windows, I get the early boot menu telling me that the system didn't shut down correctly and asking me to choose a normal/safe boot. Once Windows has loaded, I get a "Windows has recovered from an unexpected shutdown" message similar to the following:


Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800557D4D0
BCP3: FFFFF80000B9A518
BCP4: FFFFFA800D452600
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Hitting the "Check for a solution" button gives me nothing of use (it actually tells me nothi... Read more

A:PC crashes when entering sleep mode, claims a BSOD failure

Update the VMWare tools. https://www.vmware.com/support/ws55/...s_upgrade.html

Let us know for any further BSOD.
________________________________

Code:
BugCheck 9F, {3, fffffa800557d4d0, fffff80000b9a518, fffffa800d452600}

Unable to load image \SystemRoot\system32\DRIVERS\vmnetadapter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vmnetadapter.sys
*** ERROR: Module load completed but symbols could not be loaded for vmnetadapter.sys
Probably caused by : ntkrnlmp

Followup: MachineOwner
---------

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RELEVANCY SCORE 60.4

This issue has been ongoing for months, ever since I purchased the computer in November. Microsoft basically abandoned my issue and I personally have not been able to solve it myself.

I am using an ASUS K55N laptop, equipped with an AMD A8-4500M APU, 4GB single-channel RAM, and of course, Windows 8 standard x64.

Occasionally, anywhere from an hour to three days after a boot-up, the computer will hang while in sleep mode (screen will be off but indicator lights will remain on for about 5 minutes in sleep mode) and shut off. Upon restarting, I'll be greeted by a "Your PC ran into a problem and had to restart" Windows prompt. Of course, a minidump will also be produced. However, there is no BSOD anywhere to be found.

Upon looking into these dump files with WinDbg, all of them point toward my Atheros AR9485 wireless card's driver; either athw8x.sys or athrx.sys depending on the driver I was using at the time. I have tried several Atheros drivers, to no avail. I have tried using new drivers, old drivers, Windows 7 drivers, you name it. At this moment, I am using a Windows 7 driver. Yet, it has not solved the issue.

Verifier is disabled, although I believe my issue can be attributed to debugging. I have literally tried everything and it persists. Please help me with my issue.

Attached are my SF diagnostics tool logs.

A:PC crashes in sleep mode, WinDbg points to wireless card?

Please close this. I posted in the wrong forum.

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RELEVANCY SCORE 60.4

Past 4 nights my computer has been off when I wake up. I put it in sleep mode before I go to bed. I request someone takes a look at my dump files. If any other information is needed let me know, thank you.

A:Computer crashes when in sleep mode, dump files attached.

Sorry, here is what is asked for per the tutorial:

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