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Windows 7 cannot startup and goes to blank screen with cursor

Q: Windows 7 cannot startup and goes to blank screen with cursor

Desktop cannot startup windows 7 home premium 32 bit.
Can only boot from CDdrive and did startup repair / chkdsk / Sfc scan
Hard Drive seems ok.
On reboot, windows logo appears and after 4-5 minutes I get blank screen with cursor arrow even when trying to reboot from safe mode or normal mode.
Have Avast free anti-virus loaded. Could this be the problem?
Pl help. I do not want to lose my files with a clean re-install of Windows 7

Preferred Solution: Windows 7 cannot startup and goes to blank screen with cursor

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A: Windows 7 cannot startup and goes to blank screen with cursor

blank screens problems are hard to handle Ive had this issue before & it repaired itself a few days later luckily i had more than one desktop. However the main concern is Data loss I would advise that you either move the hard drive to another PC internally or externally if you can. If not reinstall windows without formatting windows will move all of your files to a folder called windows old

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When I try to start up my machine, the Dell boot screen with the F2 and F12 options appear, but instead of moving on to the Windows XP loading screen, it simply shows a black screen with a blinking cursor in the top left. I cannot type anything with this cursor. There is clearly something wrong with the boot procedure or, I think, with my hard drive. The hard drive (160gb) is new and has been working well since February.

I'm using a Dell Inspiron 9300 laptop. I've run Diagnostics with no errors, booted from XP CD to try bootcfg /rebuild, fixboot & fixmbr, and the lengthy chkdsk /r, all to no avail. I've even tried replacing two NTLDR files by copying them from the XP CD. Nothing has worked; I still have a black screen with a flashing cursor when my HDD should be loading. I've tried removing and reinserting the HDD itself, also to no avail. I haven't yet opened the case up to try to see if there's anything to clean or any botched connections, but I don't see how something like that would have happened on its own. All of my components (RAM, HDD, Video Card, Processor, etc.) seem to be recognized in the BIOS menu.

I should note that when I run chkdsk /r, the progress quickly gets to 25%, slows down and takes a while to get to 51%, and then slows down even more and takes maybe two or three hours to complete. I also notice that the progress advances to about 65% sometimes and then returns to 50% again. I've run chkdsk several times now... Read more

A:Startup: Blank Screen, Blinking Cursor

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Blank screen, blinking cursor on startup. Happened the other day too, but eventually rebooted ok. Not today though. Not sure if I'm at the tight place for this topic. If not and you could kindly direct me I'd be grateful, thank you!

A:Blank screen, blinking cursor on startup

Try this

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Both on normal and safe mode startups, it's only a black screen with a movable mouse cursor.

- tried startup repair, no problem found
- tried sfc /scannow, told me it needed to reboot to do some repair operation, did nothing.
- system restore has no restore points
- cd-rom is dead/dying
- have an usb boot image thing and it loads files but then there is only the background image with mouse cursor, no setup or whatever appears. So, same as normal, only with a pic instead of black screen?
- tried both fail-safe and optimized bios defaults
- cleaned for dust and dis-/reconnected some wires
- doing a windows memory scan, because it seems the only option left

long back-story, short:

did a defrag a while back, there was a power loss, .dlls started not be recognized, tried to fix, but no success, found out cd-rom was dying and couldn't use the install dvd, wanted to use usb image to reinstall, but this happened so i never got the chance.

A:[SOLVED] blank screen on startup, only mouse cursor works

While you were in the BIOS, did you notice if the Hard Drive and CD were recognized?

We will need the specs of the computer, what is the USB image you talk about. You are going to need a way to boot from either a CD or USB to test the hardware.

If the hard drive was being accessed when the power failure occurred, there is a chance the drive has been trashed.

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When computer starts is says windows is starting and then just get blank screen with cursor.

A:Windows 7 blank screen with cursor

Hello and Welcome,
Could you please provide more information regarding your issue?
Did you make any recent software or even hardware changes in your computer? Also, you can try booting as Safe Mode (Press F8 before Windows 7 boots).

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Just today I upgraded from Vista to Windows 7. This was a problem I had a few months ago with Vista on this same laptop, and I was hoping it would be fixed with Windows 7, but apparently it hasn't.
I just finished the installation and final reboot and everything, and I logged in, only to have the Welcome spinning circle on the screen for about 30-45 seconds, and then a blank screen with a moving cursor, but nothing else. After using Ctrl-Alt-Del to log out, I logged back in, and this time after 25-30 seconds of the Welcome spinning circle it logged me in.
Like I said, this was an occasional problem I had with Vista as well, but if possible, now that I'm using Windows 7 I'd like for it to not be a problem at all.
I'm running a 5 month old HP G60 laptop. During the upgrade process today I had to update my BIOS and everything else, so I think those should be fine. I just thought this would be the best place to ask if others have had the same problems and if so, what they did to fix it. Thanks in advance!

A:Windows 7 goes to blank screen with cursor after log-in

I have a HP desktop which also does this.

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Windows xp. Turn on computer. Everything happens as expected. But screen is blank and there is no cursor. Can't open safe mode by tapping f8. Please help. Thank you.

A:Blank screen - no cursor - windows xp.


Everything happens as expected.

What exactly does that mean? Do you see the computer logo? Or do you see the Black DOS like POST section where all the hardware is listed? Can you enter Setup (Bios)?

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As the title says, I installed SP1 and now when I boot I get the logon screen and as soon as I log in I get a blank screen with just the cursor. Safe mode works fine.

A:Windows 7 Blank screen just cursor after installing SP1

Hi try system restore from safe mode

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I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates. I came home this afternoon and tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:
Two GTX 760's in SLI
Two Asus monitors

Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

Anyone got any clue what's wrong and how to fix it?

specs: http://pcpartpicker.com/user/lillz/saved/2k9rxr

note: I posted this on general support too but I bet this is probably a more proper place to post.

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I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates. I came home this afternoon and tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:
Two GTX 760's in SLI
Two Asus monitors

Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

Anyone got any clue what's wrong and how to fix it?

specs: Intel Core i5-4670K, Gigabyte GeForce GTX 760 (2-Way SLI), Corsair 400R - current - lillz's Saved Part List - PCPartPicker

A:Windows 8.1 black/blank screen after log in. No cursor

With two large graphics cards, the size of the power supply is very important....what is the model number?

What configuration are you running the dual monitors in. Are they both running from one video card, and which ports?

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I was all good working on my computer when I decided to restart my computer because "rocketdock" (a dock program) didn't open a folder and gave me the "open with" dialog instead.

I've installed a lot of updates recently, including SP1.
The windows is customized i.e. some files are edited.
I used tune up registry cleaner, which caused a problem in Chrome, so I used a command found on the Internet, it made tons of errors (which was mentioned by the one who suggested the command) and the computer CPU was fully loaded, the command was replacing files, or something like that. When I remember the command I'll post.

PS: "Ctrl+Alt+Delete", "Ctrl+Shift+Esc", and "Ctrl+L" don't do anything.
PS2: Safe Mode loads into the same screen.

A:Windows (7 Ultimate x64) boots into a blank screen with a cursor

I found it, here is the full command mentioned in the above post: FOR /R C:\ %G IN (*.dll) DO "%systemroot%\system32\regsvr32.exe" /s "%G"

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I put my windows 7 to safe mode with msconfig and it messed up! It stuck at power up! Windows repair could not fix but I was able to get it out of the safe mode by editing boot loader. Now, Windows load but a blank screen (black) with a mouse cursor and
nothing else. Online research suggest a Windows repair, but repair won't help and I prefer not to re-install windows. Anything else I can do to get Windows 7 loads correctly again? thanks.

Thang Mo

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Hi all,

I wanted to know if anyone could help with the below.

I currently have a Windows 10 laptop that was working without issues for a while, however after a restart the laptop appears to load windows but never get to the login screen, only show a blank screen with only a mouse icon visible.

I have tried various Windows supplied options with the following outputs:

1. Boot into safe mode (with and without network) - this again only loads to a blank screen with only mouse icon visible
2. Window reset - appears to get stuck on 8% - only to show an error saying reset could not happen, reverting changes (option to reset with files saved was chosen - as current files are required)
3. Start Up Repair - issue not resolved
4. System Restore and System Image Recovery - N/A as Windows cannot find previous image or restore point
5. Booted in Low-Resolution video - again, same issue is experienced.

Any help would be greatly appreciated

A:Windows 10 booting into blank screen with mouse cursor only

To add:

When the blank screen appears with cursor, it was noted that shortcut key for opening narrator worked and displayed the box fine. However the rest of the screen was black.

Any assistance would be greatly appreciated

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Hello guys!

I thought I would start to describe this issue by telling you what I screwed up on and how I made it happen: I accidentally set my backup drive as my primary (set the partition as active in CMD, it has no installation on it). Then when I went to boot my device, it would tell me that Windows was not installed. I put my C: (main, primary) partition as my default again (with CMD on installation disk) and I was able to get Windows to boot. Then I messed with the MBR to try to fix it and now this happens:

Current problem: When I boot Windows, it give me the old Vista-looking boot scroller (Not "starting windows" with the traditional animation). This animation only lasts for about 3 seconds, then it goes to a black screen with the cursor. That is all. Nothing loads, yet no error message. I tried using a few bootrec commands to fix it using the installation CD's CMD but no luck.

If anyone could help me I would GREATLY appreciate it. You would save my life and I would love you LONG time! Thanks guys

A:Windows wont boot up - Blank screen with cursor.

Why don't you just do a clean re-install of Windows 7? It would set everything in order. You can install your third party programs lost in this process all over again.

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Hi everyone,

I need your help/suggestions on this one before I do any harm to the system.

The problem is my DELL E310 will not boot to Windows XP. It got as far as the DELL Logo and then it comes to a blank black screen with blinking cursor on the upper left corner.

At the DELL Logo, I can F2/F12 to change the boot sequence and boot to Windows XP pre-SP1 Install CD. I have tried going into the Windows Recovery Console. Typing "dir" gets a "An error occurred during directory enumeration" for C:drive. Typing "chkdsk" gets a "The volume appears to contain one or more unrecoverable problems."

What was I doing before the blinking cursor...? I was trying to set up dual-boot configuration with addition of a 2nd SATA hard drive. Before attempt to install XP on new drive, a quick check in Control Panel | Computer Management | Disk Management confirmed that Windows was seeing the new drive:
Disk 0 (existing C:drive) 144.33 Gb NTFS, 39 Mb FAT and 4.64 Gb FAT32.
Disk 1 (new drive) unallocated.

I tried to install Windows XP to the new F:drive (after creating the partition), but the installer wants to install to C:drive instead. On the installer set up menu, it reports Cartition [unknown] 132 Gb.


A:Blinking cursor on blank black screen, Windows XP

Use your windows install cd and get back into the Recovery console, instead of chkdsk, run the FixMBR and Fixboot commands. In all instances that i've encountered the "blinking curser", it's been a corrupt or modified MBR record.

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Not sure what happend.  May have a bad battery.  problem exists with or without the battery.  The screen is blank and the curser in the top left of the screen flashes.  When I power up, if I keep pressing the F2 key I can get to advanced diagnostics.Note sure if I have 32 or 64 bit.

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Windows 7 Blank Screen Cursor Blinking - Need Fixlist.txt created do not know how to create.
Any help would be deeply appreciated.

A:Windows 7 Blank Screen Cursor Blinking - Need Fixlist.txt created

More Info:
Microsoft Windows 7 Professional Service Pack 1 (build 7601)
Windows Serial No.:
Windows Product Key:
Installed: Sep-27-2012
Intel® Core™ i5-3470 CPU @ 3.20GHz (3.20GHz, 1024KB Level 2 cache) LENOVO BIOS Rev: F1KT21A 0.0: LENOVO - 115, F1KT21AUS 4,096 MB RAM WDC WD5000AAKX-083CA1 465.76GB IDE
Won't access Safe Mode or Any Boot
Used Win7 Repair/Boot Disk to Access Command Prompt - Downloaded FRST64.exe ran FRST.txt

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I have been experiencing problems with Windows 10 ever since I've installed a new graphics card: the MSI Nvidia GeForce GTX 750 Ti. It worked well the very first time. But rebooting gives me a blank screen. I have been able to enter the system once (by clicking the spacebar and entering my password blindly but that does not seem to work anymore) to try and update the driver that came with it. I wasn't able to as I first needed to uninstall the previous one, which required a reboot. I was also able to check under Device Manager / Display Adapters to disable the shared Intel Monitor and enable the GeForce card. As confirming these new settings also required a reboot, I decided rebooting was probably the best option. I should have known better. I'm back to my blank screen and nothing seems to work. I have tried F2, F8, F10, F12, Windows + P + down arrow twice, spacebar, and Ctrl.

Would any of you know how to reboot and enter the system? And what to do next?

Thank you.

A:Blank screen + cursor after instelling new graphics card / Windows 10

Possibility the card is faulty. Try reseating the card again and the 6pin Power connector. What Wattage PSU ? Do you get the Manufacturer's logo screen at boot ? What are you using to the monitor HDMI, DVI ? Check that also by swapping cables.

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Hey i just did a fresh install of windows 7 , everything works perfect till the end. But when my computer restarts nothing shows up just a blank screen with cursor blinking on it :s. .. I reinstalled Windows 7 couple of times but its still the same.

When i connect this hard drive to my other desktop it works totally fine there. Windows start up & works like a charm but not on the other system.

Help would be much appreciated

A:Blank Screen with cursor blinking after fresh install of Windows 7 no

Quote: Originally Posted by mooodey

Hey i just did a fresh install of windows 7 , everything works perfect till the end. But when my computer restarts nothing shows up just a blank screen with cursor blinking on it :s. .. I reinstalled Windows 7 couple of times but its still the same.

When i connect this hard drive to my other desktop it works totally fine there. Windows start up & works like a charm but not on the other system.

Help would be much appreciated

Might be as simple as a video driver.

We could use your system specs


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Hello All,

I have Windows 7 Home edition on a HP dv4 series laptop. Couple of days back I was browsing through a website suddenly the the windows was shutdown. I assumed it was some virus work

When I try to restart windows it is taking me upto the HP boot options then I get a blank screen with a cursor at the top left corner.

The following did not work,
1) Booting via the recovery disk
2) Booting via recovery hard disk
3) I created a USB boot with Ubuntu and even the USB is not getting detected.

I dunno what happened to the PC whether its the work of a virus or bios issue. Please Help

A:Windows 7 Not Booting - blank screen with a cursor at the top left corner

Did you change the bios to boot from the USB or disk before the hard drive?

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My problem is similar to the well know Windows 7 Black Screen as referenced by Prevx, though different. When I boot my Windows 7 computer, the login screen appears as always. Following entering the password for default user,
the screen will give the impression of login, but the final result is a plain black screen with the cursor only. The black screen appears indefinitely and the Windows GUI never appears. The only available option from booting in normal mode with this is Ctrl-Alt-Del
(Task Manager). From analyzing another computer with Windows 7 Professional, my Task Manager is missing the following user processes: dwm.exe, explorer.exe, and taskhost.exe. Additionally, it is missing the following system processes (possibly irrelevant):
spoolsv.exe and wmiprvse.exe.
When I attempt to start a new process using Windows Task Manager, an error message will appear saying “Windows Task Manager has stopped working” and forces you to close Windows Task Manager. This includes starting
any process such as cmd or explorer.
I attempted to boot into safe mode. 
The result was the same as above. Then I attempted booting into safe mode with command prompt. This showed some hope. Following authentification from the login screen, the command prompt appears with the same blank screen with a cursor behind it. Initially
I attempted to run msconfig.msc to run a clean startup. System Configuration Utilities opens briefly then displays the error same... Read more

A:Blank Screen with cursor after login Windows 7, Unable to start new tasks

Same problem  I've found a solution.
#1 Hit fastly 5 time the left shitf button on your keyboard.
A windows will appaers to know if you want to caps lock. Keep it open
#2 Alt-CTRL-Del
  You have know your desktop
#3 Go on add-remove programme
3a) Go on windows add-remove
3b) Remove internet explorer
ok-ok-ok - untill it's remove and ask to restart
#4 No more problem. You have to go on the net with chrome or firefox.

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Hi Guys and Gals,

My old HDD was fried so I decided to use my External HDD to boot off. After reformatting the drive I have installed it into my laptop and have attempted to install Win7 64bit and its all going great until after the starting windows screen and then it just turns black with the cursor.

What I have tried so far....

- I have reset the BIOS to defalt
-Cleared the CMOS
- Checked the RAM (even left 1 2gig stick in and tried that?)

Im honestly stumped by this and I dont know what else it could possibly be?

Any suggestions? Anything at all would be greatly appreciated.

Thanks in advance.

A:Clean install of Win7: blank screen with cursor after starting windows

Where did you get the installer? Did you burn the DVD yourself? Start with the latest official ISO burned to DVD or written to stick with the tool in Steps 1/2 of Clean Reinstall - Factory OEM Windows 7. You'll want to also follow those steps in tutorial to get a perfect install.

If fresh installer fails try wiping the HD with Diskpart Clean Command from installer Command Line acccessing DISKPART At PC Startup . Then close Command Box, click Install now, follow these steps to Clean Install Windows 7 . Report back any error message and at what step it fails.

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This one truly has me confused. I started one of my computers and it started as normal I saw the Windows logo with the bar scrolling beneath it and the next thing I know I have a black screen with the cursor on it. I am able to move the cursor but can see nothing else. I have tried putting in a new video card in and am still getting the same problem. I have tried rebooting the computer in safe mode but it also does not give me a screen now safe mode does display drivers before showing blank screen with cursor. Any Suggestions on how to correct this?

A:Computer shows windows loading then Blank Screen with Mouse Cursor

Have you tried to boot in VGA mode?

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I am having Windows 7 x64 go to a black screen without a cursor on boot after the Windows splash screen appears. The problem is intermittent and started happening after a Windows automatic update. I can boot into safe mode and after a number of times pressing the restart or power button Windows finally comes up with no black screen.

Things I have tried:
1) Memory check - all good
2) chkdsk - all disks, no problems
3) Windows System Repair - got error code = 0x490, don't know what to do with that
4) Waited for hours for something to happen while black screen up - nothing ever did
5) Checked for outdated drivers - all up to date

At wits end with this problem. Please help.

A:Windows 7 x64 Black Screen on Startup NO Cursor

Hi this is for vista but the steps are the same for win 7 Fix MBR | Windows Vista Tips

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Hi, I'm new to this forum and have a problem with the starting up my Gateway dx4320 desktop running Windows 7.
will startup to Windows logo, then go black with a solid white cursor in the center of the screen
tried all Advanced boot options, safemode, etc, but still not working
can get into the Bios screen
booted up the gateway recovery disc & also windows repair disc.  However, startup repair results showed no problems
Tried to do a system restore but apparently all restore points are now gone
I did notice that the initial Gateway logo screen is now an Acer screen
Since I need to retrieve all the data on my Gateway, i have connected harddrive to a borrowed, newer desktop running Window 8. The gateway drive shows as drive E, but when I click on it, I get a Location is not available / Access denied error message
On the newer computer running windows 8, I was able to run Malwarebytes, GMER, TDSSKiller on drive  E.  All returned 0 problems detected
** So, would appreciate any assistance in getting rid of the black screen problem,
**  or perhaps guidance on the best way to copy over the contents of my gateway harddisk to the newer computer running Windows 8, so I can do a System Recovery on my old gateway and copy the contents back over to it.
Thanks much in advance!

A:Windows 7 Black Screen with Cursor at startup

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Hi, 1st post.

Sorry if this has been posted before, but it seems to be a big problem with many, and an answer that works is hard to find.

Since the last Windows 10 (unasked for) update, my Asus laptop had been acting strange. I could live with that, but last week, whenever I do a restart or startup, my computer goes to a Black screen with a cursor. After about an hour of hanging there, it goes to the sign on screen and the computer works perfectly (so far). Right now, I leave the computer on 24/7 to avoid this and use sleep mode when I'm not using it.

I've been Googling this for a fix for the past 3 days, and none of them work (you should see the comments on youtube about Windows 10 and how none of these "fixes" work. They're X rated and....not happy).

This is what hasn't worked for me and most--hitting cntrl-alt-delete, System Restore (doesn't seem to work with Windows 10 for me and many), booting into Safe Mode. I've also seen posts by some that doing a Reset or a Windows 10 reinstall doesn't work and makes the problem worse or I would have done it.

Sorry for the long post. I just don't want to trash a perfectly good, 2 year old computer because of a Windows 10 glitch. This was a free install btw. Microsoft seemed frantic for people to upgrade to 10. Now this.

Any help would be greatly appreciated.


A:Black Screen with cursor at Startup-Windows 10

Sounds like a buggy patch. Uninstall any patches that were done after you noticed the "glitches."

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Good day,

This is my first, and hopefully last, thread on these forums as I've been experiencing a repeating problem over the last few days. After turning on my PC (Custom-built: Windows 7 Home Premium 64-bit; AMD Phenom(tm) II X6 1100T Processor (6 CPUs) ~3.3 GHz; 8192MB RAM), Windows will proceed as normal up until the "Welcome"-screen. After this screen, instead of my desktop, I'm left with nothing but a working cursor on a black screen. Keyboard, Ctrl+Alt+Delete/Ctrl+Shift+ESC and clicking with the mouse are all useless at this point.

So far I've been able to restore functionality by doing a hard reboot into Safe Mode and using the system restore tool to a previous restore point each time. I've tried using the "low resolution" and "last known working configuration" options in the boot menu on startup, but these gave me the same results as a normal boot. I've held off trying many other things recommended on the internet considering my limited knowledge and understanding of this subject, as it is almost never a good thing to simply experiment with these kinds of things.

I've downloaded the trial version of Malwarebytes and used it to scan my pc thoroughly. It came up with several infections by what seems to be a trojan. The so-called "Vendor" is called "Trojan.Agent", and these infections seem to occur in mostly randomly-named maps in the Temp files (e.g. temp\<random>\plugin.dll) and more specifically this... Read more

A:Black screen with cursor enabled on startup (Windows 7)

At the cost of moving this thread upwards, I'd like to add to my previous post that Malwarebytes found a Trojan.Agent file in the registry. The malicious software found by Malwarebytes is described below, and a screenshot of the scan results is attached to this post.

Vendor; Category; Item
Trojan.Agent; File; C:\ProgramData\Windows\msseedir.dll
Trojan.Agent; Registry Key; HKCR\CLSID\{312BFDCE-A901-4203-B4F2-ADCB957D1887}



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Whenever I boot Windows 7, after it starts, instead of showing the login screen, it show a black screen with a movable cursor. Now, I can go into safe mode, and it works, but, hell, I can even put my password on that black screen, press enter and it will go into Windows and work just fine. But the thing is, it's supposed to show the login screen, not just a black one, so I'm a bit worried of what might be causing the problem, and whether or not it could expand into something worse. Any help would be appreciated.

A:Black Screen with Cursor on startup, but Windows works

hi kergal
press and hold f8 the power up the laptop then select repair ur computer select command prompt and write
chkdsk then write chkdsk /c
the exit
and make restart

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I've seen a bunch of threads with similar issues, but most seem to get piled on with people either dealing with or addressing situations with slightly different details, so I figured I'd start my own thread.
The story: 2 weeks ago, my Windows 7 64-bit system was working fine. The morning of June 30, I powered it down, packed it into my car and relocated about 400 miles away. I moved the computer into my new apartment on July 2, and there it sat unused until the evening of July 11. (I used my macbook pro in the mean time). When I powered it on this evening, the initial boot process seemed normal until Windows started to load. I got to the screen that says "Copyright Microsoft Corporation" below the animated progress bar. That window stays up for 5-6 seconds, and then the screen flickers and goes blank. A couple seconds later, the mouse pointer appears. All I can see on the black screen is the white mouse pointer, and that's where I'm at now.
Some details that seem relevant and that may differentiate my situation from some of the others:
The mouse pointer responds as it normally would.
I cannot pull up the task manager. (i.e. CTL+ALT+DEL and CTL+SHIFT+ESC do nothing)
The Num Lock key toggles the NumLock indicator light on the keyboard.
Safe Mode exhibits the same problem (black screen, active cursor), but at a lower screen resolution. - Safe Mode and Safe Mode with Command Prompt both do this.
Running Last Known Good Configuration did not help.
When I start... Read more

A:Windows 7 - Black Screen w/ Active Cursor on Startup

The best method to fix this is from a Windows bootable CD or DVD.  Do you have that?  Can you get into Command Prompt if you do not have it?  Does someone else you know have a Windows 7 OS?  You can make one from any windows 7 OS.
Once you get to Command prompt, do the following:
in C:\ type
chkdsk /r /f 
then hit enter.  This will try to repair the corrupt files For Windows 7 using repair method can get you to the CMD prompt. 
If you do not have this then you can use a boot disk from another company.  I use Kaspersky Rescue Disk  and following the instructions.  This will boot to a OS that will allow you to get your files off your HD, and then scan and fix issues with it.
Overall the EXPLORERFRAME.DLL is more than likely the issue.  So get your files first, you can also do this by disconnecting the HD and plugging it into your other computer as a USB device.  or by using the Rescue Disk and doing it that way.
If both do not work, then you need to reinstall your OS.
If you have questions please ask.

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Hi everyone

Earlier this evening, I updated my computer, which included about ten new important ones, and four optional. One of the optional ones was an NVIDIA drivers update. Thinking little of it, I set it to update, then watched a movie on the computer while I waited. During it, the screen went black three times (as if the power had been cut) and the computer's noise level dropped significantly. After less than a second, it was back to normal in all cases and afterwards, after seeing the update (where the NVIDIA driver had failed to update), I figured that was the problem. Windows Update said it needed to restart in order to install the drivers correctly, and I let it. Unfortunately, every time I start up now, the screen goes instantly black, and there is nothing but my regular windows cursor. The left side goes on a bit beyond my screen (I can move the cursor off-screen), but that's it. I have tried starting up with my the driver CD for my monitor, the one for my graphics card, as well as my Windows Restore disk. None of them work. I also can't enter Safe Mode because it never starts up, no matter how much I press F8. I've even tried hooking up an old keyboard, in case the USB ports somehow didn't work that soon in the startup or something. No dice, it won't even light up the Lock keys.

Any help would really be appreciated!

A:Black screen with cursor on startup following Windows Update

Have you tried booting in Safe mode (F8)?
Why is my screen black when I start Windows 7?

Windows 7 Black Screens of Death for Some AMD/ATI GPUs - Softpedia

windows 7 black screen after login, no desktop show up

Windows 7 Loads to a black screen. Whats the - Microsoft Answers

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Hello, I have a Windows 7 G62 Laptop. I get past the logo screen, but before it lets me log in, it gives a black screen with the mouse cursor, but I am unable to even move the cursor. Thank you!


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Ok, let's make this clear I am so pissed off right know. When I booted my PC today what was waiting for me? I managed to enter in mozilla buy pressing shift several times, etc.

So my question is how can I solve this problem? I have Windows 8 Pro 32 bit.

BTW don't mention my english.

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After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

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Hello all,
    I am currently experiencing some issues with an Hp Pavilion dv5, running Windows 7 Home Premium. After startup, the windows logo is displayed, and then the screen goes black with only the cursor visible. The cursor is movable. I have tried booting into safe mode, however, the same black screen with movable cursor appears.
I have already tried a number of solutions I found online, and all thus far have failed. I tried pressing control+alt+delete at the black screen, and nothing comes up. I have tried booting in low-res mode to see if a graphics driver was the issue, still only a black screen with cursor. I have tried connecting to an external monitor with no luck as well. I have also ran memtest, and a hard drive test, both of which showed no issues.
    I have already ran Malwarebytes offline through Hirens BootCD, and also ran Offline Windows Defender, to get rid of any malware or viruses. I have also loaded a Windows 7 Repair disk and have attempted a Startup Repair (in which it shows no issues), a System Restore (which is unsuccessful), and have also tried booting with the last known good configuration (which also did not work).
I did some more exploring using the command prompt on the Windows 7 repair disk. When I run “bootrec /scanos”  I receive a message saying:
“Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.”
... Read more

A:Windows 7 black screen with cursor after startup, no safe mode

Although this was originally issued for Vista, the techniques apply to any HP system and/or Windows O/S, IMO.  I would try the steps outlined.

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I have an Acer laptop. I've upgraded to Windows 10 last month from Windows 7. It worked fine for the first month, but while I was watching a movie on my laptop, and opened up another program I like to use, the another program wouldn't respond. I tried
to close it, but wouldn't close. So I close the DVD player (VLC Media Player) and tried to close the program, nothing helped. I tried to end task by using the Task Manager, but wouldn't open. I had no choice, but to shut down my laptop by holding the
power button. When I reboot my laptop, I didn't see the Windows logo on the screen, so I held the power button again. But when I reboot again, however, it finally showed the Windows logo, but no spinning circle for a couple of minutes. I saw the screen that
is getting directed to the startup repair. Unfortunately, it didn't show anything at all but the cursor. I tried again rebooting, everything, nothing helped. I went to the local computer store to solve the problem, the tech said that my laptop's hard drive
got fried. Now I have to get a new laptop, but my old one is fixable, but it's very expensive to fix it.

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just been given a pc that has the above happening.

Done a google on the subject and it seems to point to either the mobo or the HDD or the last installed driver.

But I can do a system restore to the 28th of october and it works fine for a couple of reboots then it does the same thing.

I ran the inbuilt check system the pc has and it didnt find any issues with hardware.

I have avast running, malwarebytes running and have run rkill.exe all with nothing found.

The PC is only 2 years old.

There has been no new installs of any software or drivers, and the owner says it was closed down 2 nights ago and took 15 minutes or so to shut down.

and since then it has started up once ok then locked up and started displaying the fault.

Im quite happy to back up the customers files and do a full reinstall as a last resort, but if it then happens again I need to be able to tell him what if anything is faulty.


just found a thread that says avast can cause the issue, this would make sense as it auto updates after the system restore.

im going to disable avast for now and see if it clears the issue.


So I ran safemode and disable avast as a service, and the pc booted up fine.

BUT...when it loads the desktop and the starts to load the various things in the system tray the desktop flickers and then it starts again building the system tray icons.

reenabling the avast service causes the issue to return so this is most definate the culprit.

Im going to do a... Read more

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After the windows starting screen I keep getting a black screen with cursor. Have the ability to move the cursor, but that's about all. Can't start anything, not even task manager through ctrl+alt+delete. I'm using windows 7 pro 64bit for a few months already. Haven't installed anything myself for the last week. Restoring system tells me a windows update happened the last time the PC was on, so I'm guessing that's what caused it, other then that I was only gaming a bit.
Already tried:
restoring system to a date where it did function through windows 7 install DVD (tried several restore points)
repairing the startup through windows 7 install DVD, yet it gave no problems back.
repairing the memory through windows 7 install DVD, yet it gave no problems back.
Running in safemode, gives lower res (bigger mouse cursor), but still black screen without anything to do.
Running in safemode with command prompt, but no command prompt is showing up
Using windows+r to bring up command doesn't function
Running in lowres, brings same result as safemode
Disconnecting all USB devices

Looked online, but every solution I found, either managed to get to still have access to task manager, safemode working or system restore working. Any help is appreciated ^^

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I am newbie here and am amazed by the amount of information and response on this forum. I hope someone can help me with my problem.

I have one of those SONY Vaio All in One PC's - VGC-LS25E running Windows Vista Home Premium, 2GB Memory, 250GB HD

Started having problems with computer booting up and it would start dumping memory - so got into safe mode and tried restoring the settings from the last known system restore point, but had no luck.

Next, using my Recovery DVD, I tried going back to the Original Factory installation but it would not not go through my Vista installation.

I got myself new memory and a HD, and wiped my old HD clean. When my memory and HD showed up in the mail a couple days later, I first replaced the memory and tried to start up the computer with my Recovery DVD in place, but the screen is completely blank. There is some activity in the DVD drive, but otherwise there is no noise at all.

I also replaced the HD and still the same.

Any suggestions will be much much appreciated. Thanks in advance.

A:Blank Screen upon Windows Startup

I don't want to be the harbinger of bad news, but maybe your dvd drive is broken too? Have you used it before your pc has started acting up?

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I am getting a blank screen after starting, even before displaying Windows 7 logo.

Before it Windows 7 stopped working, the error message I got is C:\ drive not accessible error.
Both system repair and restore options say D drive but Windows 7 is on C drive. If I go to command prompt, I see c drive but there is no windows folder.

How do I recover from this error?

Thanks in advance.

A:Windows 7 - blank screen at startup

See if System Restore can help.

Boot into Recovery using your Windows DVD or the HDD recovery partition and select "Windows System Restore" - choose a restore point prior to the problem

Regards. . .



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I tried already removing the battery and press the power button. Then connect the plug. Start the computer. Nothing happened.
Pressing f8,f2 and other f. But nothing happened.
I don't know how to fix it.
Can you please help me with this. Thank you so much

A:Inspiron 17 5000 series after dell logo loading the windows 10 didn't open. It stays at blank screen with only the cursor moving.

Great News! I'm glad your computer is working again. 

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Im having a problem with my newly installed ATI Visiontek X1550 video card. After I installed my card. When I started up my pc the Windows XP startup screen came up but, then my display went blank. The only way that I can use my computer or browse the net is if I turn on my pc press F8 and then choose VGA mode. I even decided to go directly to ATI's site to download the most up to date driver. But my display still comes up blank. I also bought a 450 watt power supply, thinking the old one wasnt poweful enough. My PC is a Dell Dimension 8300 2.66 GHz with 512 MB of memory. I bought the video card at Best Buy and returned it for the exact same card just in case the first card was defective. Any help would be greatly appreciated.
Thank you, Matt

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Hi all, I have a problem that I hope you guys can answer.

When I start up my computer, it goes through its normal startup process, it shows the Windows XP Pro logo and the welcome screen and it even loads my Windows XP desktop. Then, about 5-10 seconds after Windows XP loads, I get a black screen, (However Windows is still running), and then in another 10 seconds my computer reboots and starts the process over again.

Strangely enough, I can reboot in Safe Mode (Which I'm using now), and I can reboot in VGA Enabled mode, both of which work perfectly fine. Also, suspecting maybe my video resolution or something got messed up to something my monitor or video card couldn't handle, tried upping the resolution in VGA mode, and of course it worked fine, so that isn't the problem.

I've been searching around the internet, and many people have indicated that bad video card drivers might be the problem, so I've uninstalled my GeForce 6800 GS video drivers and reinstalled them, with no luck, which I'll explain some more. When I uninstalled my drivers, windows loaded up normally, everything okay. Then, I proceeded to reinstall my drivers and reboot, my problem was back to normal, black screen 5-10 seconds after XP starts. This seems to indicate my video drivers/card is the problem, but if reinstalling them doesn't fix the problem, what will?

Also, I have been using my GeForce 6800 GS for over a year now with no problems, so I KNOW it works on my system. I've tried everyt... Read more

A:[SOLVED] Windows XP Pro - Blank Screen After Startup

Hello . . and welcome to the forum . . the solution there was using the "next to newest" drivers . . which version are you using? It it's in the 160 series, try the 140 series to see if the problem persists

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I have just installed WindowsXP from a Gateway CD which I borrowed from my friend. I have a new WesternDigital 80 Gig IDE Harddrive WD800 NR. I formated it & tried to install WindowsXP on it. After the CD checked all my hardware & installed the WindowsXP installation software, the computer went to start up. Then I get a screen that says Starting WindowsXP, after about 3 seconds the screen goes blank. I can still here the Hardrive Spinning, but when I look at the bottom of my screen the little light is Orange??! (the little light I'm talking about is the one that turns green when the screen is on & turns orange when the screen is on but the computer is off) What do I do?? Could it be that the CD's Installation program can tell that the computer that I am trying to Install this on, is not from Gateway? I am really stuck, what should I do?

A:Windows XP just installed, screen goes blank during startup!!!???!!

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Ahh my first post...
Please help me out with my winXP bootup problem

My computer worked fine until i got a new monitor,
I start my computer, POST goes on fine, Windows XP Professional Logo appears, but just as I would expect to see a mouse pointer and a desktop, i get a black screen (monitor is not receiving signal from video card) and the computer hangs (busy light does not flash as it would normally when windows loads up processes...).
I turn off power, switch back to old monitor, but problem persists.
I remove all devices unnecessary for basic operations, didnt help either.
Safe mode is still operable (the monitor does not shut off there), so I use it to backup all my files.
I insert windows XP installation disk and format my drive, remove all partitions, and install a fresh copy of windows in the only partition left.
Installation works out fine until when the computer restarts, displays the windows logo, and then bang! the same old black screen and lifeless computer.
I went to microsoft support and found article 314503:
"Computer stops responding with a black screen when you start windows XP"
When you try to start Microsoft Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen.
Which is not really my case because i STILL see the windows logo BEFORE the black screen, but anyways i follow the gu... Read more

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Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!


A:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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I have a ThinkPad Edge E430, 64bit Windows 7 computer that is under warranty. Upon normal startup, I am able to load Windows 7 and get to the user login screen. After logging in, I get a black screen and can see the mouse cursor but no applications ever load. I think there is a problem that is preventing windows explorer from loading.
I'm not sure if this is related, but a few days before this started happening I received a Windows Action Center notice that the small.CA virus was detected on my computer. I ran Windows Defender, Malwarebytes, McAfee Virus Scan, and Emisoft Emergency Scanner, but none of them turned up any problems.
I'm able to run my computer through Windows safe mode with networking at the moment normally.
Do you know if this is a software problem and if so is it fixable? If it's a hardware problem, my computer is under warranty and I can send it back.

A:Black/Blank Screen upon Normal Windows 7 Startup

In the Advanced Boot Options where you chose Safe Mode with Networking there is the option to Repair your computer.  Give this a try.

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