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ThinkPad L380 Yoga - Touch Screen stopped working

Q: ThinkPad L380 Yoga - Touch Screen stopped working

I just received my brand new ThinkPad L380 Yoga yesterday and went through all of the regular set up steps. The touch screen worked when I first opened it, but then after Windows 10 finished installing, the touch screen and pen no longer worked. I have done all of the troubleshooting I've found listed in the forums and on the website aside from sending it back, but it still doesn't respond to touch. The change happened right after Windows 10 was finished updating. Is there something I'm missing? Do I need to get an external mouse to try to disable the touchpad? I'd really like to avoid sending it back if possible. I know it has to be something I did and I just don't realize it.

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RELEVANCY SCORE 200
Preferred Solution: ThinkPad L380 Yoga - Touch Screen stopped working

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RELEVANCY SCORE 104

Today my digitizer stopped working for the first time since I purchased my Thinkpad Yoga several years ago. Touch screen still works as normal. I don't think it's software related because I dual boot Windows and Ubuntu and it doesn't work in either operating system. Before it would work in both operating systems, and I haven't had any updates since it was last working. Is it possible for the digitizer itself to be broken somehow? I haven't dropped the device or spilled any liquid on it. I've read elsewhere on the forum that the digitizer is powered by a capacitor that is charged within the laptop. Is this still true for Thinkpad Yogas? Are there steps I can take to diagnose the issue?

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RELEVANCY SCORE 98.4

I purchased this computer in February and I've already had to take it in to get serviced because it stopped turning on. Now the pen and touchscreen have stopped working. Is there something I can do to fix it or would I need to take it in again?

A:Thinkpad 1x yoga touch screen and pen not working

What operating system?  Look in the device manager and see if there are problem devices

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RELEVANCY SCORE 98.4

Hi,I suddenly noticed that my touch screen is not working. I have tried to update driver for HID-compliant touch screen (however best driver was alread used). Also tried to disable/enable the device but still no function. I checked the "Events" for the driver and the last event was "Device not migrated" with the following message:"Device HID\VID_056A&PID_504A&Col06\6&2fac5222&0&0005 could not be migrated.Last Device Instance Id: {DEA5AE2A-D1FD-438A-A091-CBD484788436}\Vid_0000&Pid_0000\5&18534b98&0&02Class Guid: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}Location Path: Migration Rank: 0xF000FFFFFFFFF122Present: trueStatus: 0xC0000719" The pen driver seem to work though. I noticed that outside the visible area on the screen there is a small crack in the glass. Can that cause the touch screen to not function? Regards, Torsten

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RELEVANCY SCORE 97.6

Hallo all,I have a brand new Thinkpad L380 Yoga, and strangely the Fingerprint scanner did not work after waking up from sleep mode. I have tried to uninstall the fingerprint driver,try to update it from Lenovo Vantage, and i come to no avail.Strangely, it also doesn;t work in the Windows Hello dialog, where you have to input a new fingerprint (This also happens after waking up from sleep mode though) Please help me. THis is not a deal breaker, but annoys me; n/b: The fingerprint is listed in device manager as synaptics-sgx   

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RELEVANCY SCORE 97.2

I replaced the screen assembly (screen and digitizer) on my Thinkpad Yoga 260. The computer boots up and the display appears to work. However the touch screen and digitizer does not. When I go into the device manager-human interface-HID Compliant Touch Screen, the property box states: "Currently this hardware device is not connected to the computer (code 45)". I tried sesearching for new device without luck. Also tried checking for device updates and running the troubleshooting application without luck. Any suggestion or did I get a bad screen? FYI the orginal screen was a Innolux. the new screen is AUO. the new screen is listed as a compatiable with my system

A:Thinkpad Yoga 260 touch screen not working after replacement

Did Lenovo replace the screen?
 
If you replaced it, did it come from Lenovo?  What is the FRU number?

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RELEVANCY SCORE 96.4

Hi all,I'm not sure if I posted in the correct forum and I'm new to this so bear with me.  So I bought this laptop around 5 months ago and only about 1 month ago the left side of the touch screen is not working. It would register that something is touching the bottom left side because I have my visual feedback turned on and after a half a minute of that, you can see it go haywire and register nearly the entire 1/3 left side. After 30 seconds of it going haywire, it would stop. And then either the entire left side or just the bottom left side would completely not register any touches at all. This wouldn't happen all the time, just every other day and definitely enough to be extremely annoying.  I bought my laptop in to get fixed for a completely unrelated problem because it's still under warranty and I told them about this issue but it doesn't seem like they fixed it and I'm thinking it's because it just didn't happen to happen to them when they had it. Also, I'm not sure if it's a software issue (since I don't think that's covered by warranty) or hardware. I have Windows 10 Pro, 64 bit OS, pen and touch support with 10 points.  Is there anyway that you guys can help me on this? It would be much appreciated. 

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RELEVANCY SCORE 95.2

This began about six months ago. I picked up my laptop and it was unresponsive and the red logo lights was blinking. I forced shutdown with the power button and restarted it. When it was back on I could get power but no data transfer from any usb ports, the touch screen didn't work, and if i let it sleep it automatically went unresponsive with the same error light. I checked for viruses. None. I updated all possible drivers. Nothing. I even restored my computer to factory settings and reinstalled windows. Nada. I use it heavily for school, so I haven't had time to send it in for warranty. One day, I turned it on and everything worked again. Wonderful. A couple days later I opened it and it was back to its previous state. PLEASE HELP

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RELEVANCY SCORE 95.2

I got a new Lenovo Yoga 520 notebook a few days ago - initially everything was working fine, however now when I switch it into tablet mode the touch screen is completly unresponsive. I have done all the Lenovo system updates and windows 10 is up to date.  Has anyone experienced a simular issue and knows how I can fix this? Its still under warranty but I would prefer to try and fix myself if possible.

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RELEVANCY SCORE 95.2

Hello,Yesterday my touch screen in my Lenovo Yoga 720 stopped working with finger touch. It, however, still works with pen.I've tried to disable/uninstall HID driver, updating Windows, updating Lenovo with Service Brigde, safe boating, normal booting Windows nothing helped.Could you please provide me some sort of advice how to turn on my touch screen again? It is a laptop I've bought 3 months ago and I need to rely on it.Many thanks

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RELEVANCY SCORE 94

Two days ago after the windows update the touch screen stopped working and the backlit is also gone, need help to fix the issue 

A:Yoga 710 15 Touch screen and back lit stopped working after windows update

Can try reinstalling Advanced Configuration and Power Management Interface (ACPI) Driver for Windows 10 (64-bit) - NotebookSource: https://pcsupport.lenovo.com/my/en/products/laptops-and-netbooks/yoga-series/yoga-710-15ikb/download...

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RELEVANCY SCORE 94

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

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RELEVANCY SCORE 88

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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RELEVANCY SCORE 88

Hey everybody, I just received my P40 last week as a replacement for another Lenovo device. So far, everything seems to work fine with one exception: When I turn the screen over to the "tablet position", the touch screen and the touch pen show erroneous behaviour.a) As soon as I make the first input with the touch pen, I cannot make any further input with my finger, so the touch input is simply turned off. The Windows setting to ignore touch input when the stylus is used is not active.b) When I try to tap buttons at certain areas of the screen, especially at the upper edge, the cursor of the stylus starts jumping around and shows up at the lower edge of the screen. That means that when I for example tap on the "X" symbol in the upper right corner to close a window, I actually click on some of the symbols in the system tray in the lower right corner. This problem stops occuring as soon as the angle between the two case parts (screen and keyboard) reaches/exceeds approx. 40. It does not matter if Windows is in "Tablet" or "Desktop" Mode. I already tried to manually install another Wacom driver mentioned at https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Wacom-Tablet-Service-for-ISD-Driver-Win... and https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P40-Yoga-issues/td-p/3293985. I had no luck trying driver versions 7.3.3.12, 7.3.4.8 and 7.3.4.13. I would really appreciate your help since this issue makes working in the tablet position... Read more

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RELEVANCY SCORE 86

I just bought this laptop and I must say it is really not what i expected..So many faulty small issues. For instance, microsoft powerpoint and word does not always work when using in tablet mode, but switching it back to laptop mode and then back to tablet mode it works again.. I just wanted to close a ppt file but this machine couldn't even do that. Will never ever ever ever buy a lenovo again. absolute **bleep** company with an absolute rubbish website. I even had to google how i could post a message or just ask a question..  for anyone looking at this particular model, don't buy it. The screen flickers, settings are not saved that are supposed to be saved. things like ticking the 'show pen battery' on, doesn't even work all the time.. Who even designed and made these **bleep** laptops.. I thought thinkpads would be great but they are absolutely not worth your money

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RELEVANCY SCORE 84.8

Dear community,  I am thinking about getting a Thinkpad L380 Yoga since I need a more portable device than my T570. I did some research and found some issues I would like to ask real users of the notebook about. It would be great if some of you may take some time to answer my questions.  Display:  My T570 got a non-glaring screen, so usually the brightness is set to the lowest (or second lowest) value. Is this also possible with the L380 or is a higher brightness necessary under normal indoor conditions? Durability:  One reviewer stated that the build quality of the L380 is not on par with other Thinkpads. Is that true? Have you experienced damages caused by daily use? Active Pen Most reviews only mentioned very basic information on the Active Pen. As I am going to use it very often, I would like to know if there are some issues with it like jitters? If there is anything else you dislike about the L380 it would be great to know. Thanks in advance for your answers! 

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RELEVANCY SCORE 84.8

Hey! Does anyone has any idea where I can buy a new Pen for the ThinkPad L380 Yoga? Most of the Pens available are made for a diffrent model and are therefore too long to fit in the pen silo of my TP L380 Yoga. The Pen that it came with it is ~123mmThe Pens available on the internet are 219mm (so they would stick out the silo and probably break) Also: is there a way to change the mine or do I have to buy a new Pen everytime? Kind regardsQ  

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RELEVANCY SCORE 84

I just bought this laptop and I must say it is really not what i expected..So many faulty small issues. For instance, microsoft powerpoint and word does not always work when using in tablet mode, but switching it back to laptop mode and then back to tablet mode it works again.. I just wanted to close a ppt file but this machine couldn't even do that. Will never ever ever ever buy a lenovo again. absolute **bleep** company with an absolute rubbish website. I even had to google how i could post a message or just ask a question..  for anyone looking at this particular model, don't buy it. The screen flickers, settings are not saved that are supposed to be saved. things like ticking the 'show pen battery' on, doesn't even work all the time.. Who even designed and made these **bleep** laptops.. I thought thinkpads would be great but they are absolutely not worth your money

A:DO NOT BUY the Thinkpad L380 yoga (especially if you expect quality)

Yes, it's a terrible buy. There are many other problems with the model besides the flickering of the screen, the pen problem, the battery problem, the trackpoint problem, some have connection issues in certain circumstances, bleeding of white from the edges of the screen, and the list goes on. You can definitely not associate this with quality. The keyboard is nice though. Rest is a pos. 

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RELEVANCY SCORE 84

I purchased a Lenovo Thinkpad Yoga L380 about a month ago. Within a months time the screen cracked. Please, don't ask how, I have no idea. All I know is that I opened my laptop while waiting for my son and noticed a crack that spread from the bottom out to the upper areas. I would like to purchase a replacement screen, but I am having the hardest time finding the part. Does anyone know where I can find this part and where I could get it. I have a Lenovo Thinkpad L380 Yoga M27.Oh, the machine is usable, a matter of fact I am posting this using the laptop.

A:Thinkpad Yoga L380 glass cracked

Have you tried parts lookup?  Sorry if you did this already.  Don't post you serila number here/online BUT if you input it at the below website it should provide the parts your laptop was built with.
 
Then you can buy at the Lenovo  Encompass store or other places.
 
https://lenovo.encompass.com/
 
 
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-l-series-laptops/thinkpad-...

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RELEVANCY SCORE 83.6

I've had a happy first year with this machine. A few days ago it all went south.  No USB mouse (is a Lenovo Wireless USB dongle thing). No Touch on the display. The Lenovo Monitor that I use it with is a touch display and the touch on that is also stopped. In device manager I see this: I've tried all the usual stuff like deleting all the bad marked devices in the device manager and restarting and nothing works. I've ran all the latest Lenovo driver updates and that makes no difference. I've tried a hard wired mouse, but that comes up in device manager as bad. They all show: The drivers for this device are not installed. (Code 28)There are no compatible drivers for this device. HELP!Without Ext MonitorWith Ext Monitor

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RELEVANCY SCORE 82.8

Hi, Today I updated BIOS to 1.38 version and then my touch screen was suddenly gone. I read all related posts here and now I am convinced that it is the problem because of the BIOS update. Because I am using my X1 Yoga as a touch machine for my work, I checked right after my BIOS update and it is not working. I tried downgrade and windows rollback but it did not turn back. My warranty is over but it is not my fault for sure. In this case how can I fix my touch screen?Thanks.

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RELEVANCY SCORE 82.8

I have ben dealing with problems with this touch screen since I got the laptop.  It has been continuously ghosting, while it got better after the June update, it still ghosts without touches, until you start using the touch screen.  When using the touch screen it starts drawing gray lines in between the point im touching and the point its ghosting to (the lines arent always direct). I recently wiped my the drive, reimaged to a backup from april and tried reupdating it.  When I got to the touch screen drivers, I got through the initial setup and told it to open the update when finished but the machine froze.  Now when I try to reinstall, I get to the finish page on the update tools install, have it open the updater, but the program immediately closes.Any help would be much appreciated.

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RELEVANCY SCORE 82.8

My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



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RELEVANCY SCORE 82.4

After performing the May 15, 2018 update, my touchscreen no longer works.  The Wavcom device in device manager is hidden and shows "Currently, this hardware device is not connected to the computer. (Code 45)"  I have done extensive searches in this site and in google and have been able to find a solution.  It was working fine before the update.  

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RELEVANCY SCORE 82.4

After performing the May 15, 2018 update, my touchscreen no longer works.  The Wavcom device in device manager is hidden and shows "Currently, this hardware device is not connected to the computer. (Code 45)"  I have done extensive searches in this site and in google and have not been able to find a solution.  It was working fine before the update.  













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A:Thinkpad Yoga X1 touchscreen not working after Touch Firmware Update

Update: after a few days my touchscreen suddenly started working again. Not sure what happened but happy to have it back.

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RELEVANCY SCORE 82.4

ISSUEThe 720 touchpad and touchscreen are the worst.  This issue started out of the box before I had even gone on line.  When the touchpad does work, the right click/left click distinction doesn't work and I have to use the screen, when it's working, for the long hold until the right click options appear. When the screen is working, the ability to close a window and touching it just the right way is dubious at best.  I've tried modifying sensitivity, etc, in the control panel, but there is no difference.   When both window and touchpad stop functioning, I plug in an old HP mouse I have, but when I'm mobile, this means running the mouse down my leg if I don't have a surface to place my laptop upon.  And it also means carrying a mouse with me everywhere I go.  My line of work is often standing and walking with clients so  not really possible in my line of work.   RETURN/REPAIR OPTIONS AREN'T OFFERED OR ARE NOT PRACTICALTo back up a bit, I attempted to return this to BestBuy, but was four days beyond the allowable return date.  I contacted Lenovo, but it's all about mailing it in or turning the laptop over and being without anything for a few days.  Hard to find those few days.  I've tried to live it, but it's been an enormous killer of productivity, not to mention incredible frustration and some embarrsassing typos.    PAST YOGA BUILD WAS GREAT - WHAT WENT WRONG WITH THE 720?My last Yoga 710 wa... Read more

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RELEVANCY SCORE 82.4

Hello, my Yoga L380 is less than a week old. It is Windows 10 with 8th Generation i7 and 32GB RAM, but performance isn't great and Outlook (2013) crashes each time I use it (after a few minutes).  The only software I have loaded so far is MS Office and McAfee antivirus provided by Lenovo. Any thoughts? Many thanks.

A:L380 Yoga ThinkPad sluggish and Outlook 2013 freezes

First thing you have to do with a new computer is update it. Lots of drivers have come down the pike since your machine came off the line. Drivers are often updated to handle changes in Windows. So, if Windows updates itself and you haven't updated drivers with it, the odds of having a crash go way up. Download and use Lenovo Vantage to make sure all your drivers and especially the BIOS for your machine are up to date. 
 
If that's all good, then it might be worth looking at McAfee's settings. McAfee - as well as other third-party AV software - has a nasty habit of launching system scans and self-updating as soon as you turn on the computer. Especially if it's set for a weekly scan, then misses that because the computer is off. This can consume a lot of resources causing other programs to crash. Next time Outlook crashes, launch Task Manager and see if something else is hogging the system. 

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RELEVANCY SCORE 82.4

Hello, my Yoga L380 is less than a week old. It is Windows 10 with 8th Generation i7 and 32GB RAM, but performance isn't great and Outlook (2013) crashes each time I use it (after a few minutes).  The only software I have loaded so far is MS Office and McAfee antivirus provided by Lenovo. Any thoughts? Many thanks.

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RELEVANCY SCORE 82

I recently discovered a vertical band where the touchscreen is half-dead in a vertical band.  If I draw horizontally quickly over the vertical band, it will draw over.  However, drawing vertically and drawing slowly horizontally over the dead area is not detected.  Refer to the picture where the white space is between the two orange lines.    I'm using my finger (touch input).  The screen is Wacom ready but I don't have a Wacom pen. Any suggestions?

A:Touch Screen Dead Spots - Thinkpad Yoga 14

It's hard to be sure without seeing it, but I am guessing that some of the fine wires in the digitizer are cracked.  Are you under warranty?

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RELEVANCY SCORE 82

I have recently purchased lenovo thinkpad x1 yoga from Germany. I have tried to install different versions of linux ubuntu in dual boot, but none of them seems to work. It boots from the bootable usb and gives the live ubuntu and install ubuntu options but when you enter then it displays a blank screen and nothing happens afterwards. I am facing another issue pretty consistently that the touch screen becomes unresponsive most of the times. When i use the pen it works fine but it does not works with my fingers. Looking forward to some solution as its pretty annoying experiencing such bugs in such an expensive machine. Thanks

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RELEVANCY SCORE 82

Hello Lenovo Forum, I installed Xubuntu on my Thinkpad Yoga 14 and one day I tried to poke around and click the mouse button during boot time. Then I had the magical on-screen virtual keyboard popping up on the GRUB menu. You can see a photo of the on screen virtual keyboard here: http://imgur.com/p6JUrQr I also give a video showing how to activate the keyboard: Basically, clicking left mouse button (either the one on the trackpoint or an external mouse can work) will bring up the virtual keyboard. You need to touch it quickly, because every time any content on the screen changes (in this video, that is the countdown which refreshes every second) the keyboard will disappear. Touching the a key on the Virtual keyboard is equivalent to pressing the corresponding physical key. In this video I clicked Down Arrow, Up Arrow and Enter and booted Xubuntu. The Keyboard shows only in the GRUB Menu, as far as I have tested. It does not pop up in BIOS even if you click the left mouse button in BIOS. Is there a more detailed description of this Keyboard available? I searched "Thinkpad Yoga 14 virtual keyboard grub" but got no useful results, so the Keyboard looks like a secret, an easter egg or some maintenance mode to me. Personally I think this keyboard will make it very convenient for those who use the Yoga in tent mode / presentation mode / tablet mode and need to reboot across Linux and Windows and have no external USB keyboard and do not want to co... Read more

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RELEVANCY SCORE 81.6

Hello Community,Please help me with this issue that frustrates me. I try to? ?re-install Linux (Manjaro) on my Lenovo X1? ?Yoga? (?1? ?Gen?) ?as dual boot? (?Win10?) ?after SSD replacement.I can boot UEFI? ?from a USB flash drive.? ?Linux life USB ?boots without issues only that after boot has finished the notebook keyboard and touch pad does not work.? ?The touch screen is working.Linux and Win10 were working without issues prior to the HW change (SSD card, followed by motherboard, screen and keyboard).Win10 works and Linux at Grub level works, however after boot the keyboard and touchpad does not. What I did:Started Windows10 , rebooted need to press F12 to get to boot order, selected USB HDD, booted.Same result. Can use the keyboard in selecting of e.g. driver free or nonfree; and then start the boot process. After boot, only touch screen works, keyboard and touchpad are not working (that is the same for current and earlier Kernel Linux versions ( tested Manjaro (Arch), Mint (Debian), Puppy (Ubuntu), Solus). What could I do next to troubleshoot this issue which must be software related. Thank you for your interest in helping me. Kla

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RELEVANCY SCORE 81.6

Neither the stylus nor the touch is longer working. Seems to be related to an upgrade of Touch Firmware from Lenovo.  Lenovo support here in Sweden recommends a complete reinstall of Windows.

A:Thinkpad X1 Yoga (1 st Gen) Touchscreen stopped working

Seems you are not alone... https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Yoga-X1-touch-screen-not-working-after-latest...

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RELEVANCY SCORE 81.6

Hi, I just bought a ThinkPad Yoga 460 and I have a strange problem. The internal keyboard does not work any more across operating systems, so this isn't software specific. However, the keyboard *does* work in the beginning a cold start until the operating system boots - I can enter the BIOS settings, navigate around there, I can enter the onboard diagnostics utility, everything works fine - until an operating system boots. If I just reboot without turning the computer off, the internal keyboard doesn't work. I even restored factory settings, so I am writing this from an Ubuntu Live USB with an external keyboard until I have figured out how to restore EFI, but the keyboard still isn't working. The problem occured after a long time of using only the external keyboard, so I can't exactly tell what I was doing when it happened. I'm guessing it has to do with the rotation sensor being stuck, but what would be the point of disabling the keyboard if it's physically impossible to press any buttons in tablet mode... Also, the touch pad keeps working anyway. I removed Windows from the laptop and I don't think there'd be an easy way to get it back, so I hope any solutions would work on Linux too. Best regards,Malte

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RELEVANCY SCORE 81.6

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 81.6

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 81.2

my touch screen digitizer glass is brokeni need to replace ithow can i order spare part ? Asahi-1 Touch LCD ASM 15.6FHD 300nit Samsung, 2D camera with AG film00JT259ST50G85625

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RELEVANCY SCORE 80.8

hello thanks for your time two days ago touch screeensays no pen or touch for this deviceit gives yellow mark on device manager on usp devices, failed to describe itselffailed to work with system restoreupdated and reinstalled drive many timesetcany advice pleasethanks in advance 

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RELEVANCY SCORE 80.8

hello 
thanks for your time 
two days ago touch screeen
says no pen or touch for this device
it gives yellow mark on device manager on usp devices, failed to describe itself
failed to work with system restore
updated and reinstalled drive many times
etc
any advice please
thanks in advance
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 
 

A:yoga 300-11IBY touch screen stopped functionality

 it is
Yoga 300-11IBY Laptop (ideapad) - Type 80M0002AAD 
thanks
 
Mod's Edit: Updated Subject line with full model number.
 
 

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