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lose DSL connection information

Q: lose DSL connection information

Hi...I use Crapcleaner a lot, to help clean up a lotta 'stuff' on my computer. But, I've found, after using it, and I shut my computer off for the day, when I turn it on again, I lose my DSL information and have to go thru my DSL server to get reconnected. Each time, my username, etc has dissapeared. The Crapcleaner is the only thing I can think has 'taken' it off my computer. What can I do to avoid this in future? And, is there anything any better than Crapcleaner to do what it does on my machine? I'm a Senior Citizen, and self taught on computers. As such, I need to know what to do in common laymans language, please.

RELEVANCY SCORE 200
Preferred Solution: lose DSL connection information

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: lose DSL connection information

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RELEVANCY SCORE 56.8

I am running windows 7 on a laptop at work. I would like to use my cruzer micro 16GB but when I put it in it wants me to format. I have information on it that I want kept. My question is will it be wiped out if I format? What can I do? I originally formatted it on a windows vista laptop a couple of years ago.
 

A:If I format my Sandisk Cruzer 16GB will I lose all of the information on it?

It sounds like something is wrong with your USB drive. To answer your first question: YES, if you format your drive everything will be wiped out.
I found a similar post, http://www.techspot.com/vb/topic161141.html, it's about an external usb hard drive, but I guess the answer applies to your problem too.
 

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RELEVANCY SCORE 50.4

Hi All,

I have a Dell 1750 laptop running a wireless connection and also have a desktop running the same in my computer room. I have Hight Speed Internet service. I'm using IE9 and started having problems with losing my browser (web page) but still maintaining my network connection (both wireless and direct connection). This is an intermitent problem with the web pages unalbe to connect to different pages but later I was able to connect to those pages. However, I never lose my network and wireless connection.

It's very frustrating having to wait several minutes to reconnect/reach those web pages. I've optimized and cleaned temp and other junk files up but still have the same issue.

I also tried using Google Chrome but will have the same issue.

Any help or recommendations will be appreciated.

Shadow4845

A:Lose IE9 Connection - still have Network connection

Hello Shadow4845 and welcome to Seven Forums.

My usual disclaimer: I'm not an expert at anything! It sounds like this might be a hardware acceleration issue. Go to Control Panel > Internet Options > Advanced tab. Look under Accelerated Graphics > "Use software rendering instead of GPU rendering". If the box is unchecked, try checking it. (Or if it's checked, try unchecking it.) You'll have to restart your computer for the change to take effect.

Please post back and let us know if this helps or not.

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RELEVANCY SCORE 50.4

Hi,
I am not using a router, but i still unexpectedly lose my internet connection, i'm using windows 2000 professional, i've check with cablevision and they say everything including the modem is running fine, they suggest problems with my system settings, any ideas as to what might be causing this, it happens 3 or 4 times in a 6 hour session, if i shut down my system I can get right back on the internet.

Thanks for any help, Joe
 

A:lose connection

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RELEVANCY SCORE 50.4

Periodically when surfing the web using my cable modem (Comcast), I lose my connection and need to re-boot. As soon as I reboot, everything is fine.

There seems to be no rhyme or reason to this occurring... it sometimes even happens in the middle of downloading a file... it will just hang in the middle of the file, and I'll need to re-boot and try again. Or, I can just be surfing and it will stop in the middle of a web page.

Any suggestions for how to resolve this?

Thanks!
 

A:Lose my net connection

Have you called the service provider to come do a test on the line ?
 

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RELEVANCY SCORE 50.4

Hi all, The problem I am having is that my connection will suddenly disconnect and leave me with a blank screen, or say that it is restarting which it does. Does anyone have a solution to this. I found this on another site but have not tried it. I trust the advise I get here more than any other. Here is what I found: There seems to be a bug in IE 7 which causes your Internet connection to drop out every so often.

Technically what is going on is that IE 7 seems to be corrupting the DNS settings. You can still ping an IP's and Surf by IP IE7 just won't fully resolve DNS.

Fix:
Or one that seems to work for me is to open IE 7 then click on "Tools" and then "Internet Options". In the dialog box that opens click on the "Connections" tab at the top. Look toward the bottom of that box for "LAN Settings". Now check the box that say "Automatically Detect Settings". Click "OK" to close all boxes.

So if you have a answer to this please advise.

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RELEVANCY SCORE 50.4

Hi and please help,
Iuse winxp home and explorer 7, i connect to the net fine after a few mins i lose connection if i reboot the modem its ok again till a few mins and gone again please help
 

A:lose net connection

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RELEVANCY SCORE 50.4

I keep getting kicked off of the internet, it seems to happen about once every 15 minutes or so and I can't figure out why. I don't know if I'm losing the connection or what but it just freezes and goes through the whole program not responding/end now protocol and shuts down internet explorer. It gets rather annoying while surfing to have to restart ie so often. The problem probably stems from some antivirus that my mom put on here and messed up a few different things on my computer, however I have sense removed that software and gone back to my old antivirus but this problem still persists!

Can anyone help me?
 

A:Lose connection about every 10-15 min!

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RELEVANCY SCORE 50.4

good morning, hoping someone out there is smarter than me & doesn't mind helping a newbie. Im smart but am learning as I go on pcs. In the last week or so, I keep losing my net connection ( cable) and no loss on modem, router. It was reconnecting within 1 min or less. This am, it required a complete shutdown, power off, on modem, router. I think, someone is doing this to me, cause they are mad at me. Can old bf, knowing my ip be targeting me someway with something? How can I see via logs? etc. I run avg (free ) and spybot. Avg doesn't find anything. Spybot does, says it removes it. BTW, I HAD bought the windows one care, did not like it, wished I had not spent my money on it. So if anyone can recommend something good to security, they cannot tamper with me. And also, where to see these logs? hijack logs? and how or what to do if something is fixed. Also, on this cable, it shows where I am .can I do anything about that? If I go back to dsl, it did not show my ip as being in my acutal town, which I liked better for security reasons. Help,
thanks, What goes around , comes around. I'll repay favors to someone else in some small ways if anyone can help me. I work from my pc, try to also attempt a home biz, need my pc. Very hurt someone would maliciosuly want to hurt me, but it is a pretty messed up world we have. Thanks ps ld bf is tech savvy, works in pc, intel for centcom and iraq war machine, so don't think he isn't smart enough to do something tha... Read more

A:lose net connection

hi, ok. I found out what hijackthis is. I downloaded from cnet, and here is my log. What looks weird? This is greek to me, at this point. does anyone see why I keep losing my net connection by this log/ registry stuff?
Logfile of HijackThis v1.99.1
Scan saved at 9:37:49 AM, on 8/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Documents and Settings\Owner\My Documents\SAMSUNG\FW LiveUpdate\Liveupdate.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\AOL\1183422099\ee\AOLSoftware.exe
D:\iTunesHelper.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\Viewpoi... Read more

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RELEVANCY SCORE 49.6

For some God forsaken reason, whenever I start MSN messenger, I lose my connection from the internet. It's quite frustrating, and I'd much rather use the actual MSN than Gaim.

Help? Please?
 

A:MSN making me lose my connection.

any thoughts?
 

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RELEVANCY SCORE 49.6

When uploading any file (size not an issue) - the computer loses internet connectivity and will not reconnect unless the modem is reset. There are other computers on the wireless network that are still connected (stay connected). I call my IP and they are able to ping the modem (before the reset and while my browser displays the cannot connect message). This seemed to happen suddenly. I uploaded to flickr on a Monday and then on Tuesday I could not upload. I did a virus scan and no viruses were found. The antivirus software I use is current, that is the subscription has not lapsed. I went to speedtest dot net for other reasons and the same problem occurs when that test does the upload test. As long as I do not try to upload I stay connected to the internet. I am able to send email. As soon as I upload the connection is lost.

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RELEVANCY SCORE 49.6

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU 2140 @ 1.60GHz, x86 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 2039 Mb
Graphics Card:
Hard Drives: C: 279 GB (273 GB Free);
Motherboard: ASUSTeK Computer INC., Lancaster8
Antivirus: None

This computer and a HP laptop both won't stay connected very long to my wireless router. I have a newer computer using Windows 7 that so far, has no problems staying on the internet with the wireless router. Hooking this desktop to the router by wire seems to keep it connected. All machines are using Netgear wireless adapters and the signal strength is always very good or excellent. It shows that they are still hooked up to the internet, but I can't get on with them while the 7 machine keeps on going. Waiting a while usually gets them back on. Anybody have similar problems or know what might be causing this issue? Thanks for looking, Larry.
 

A:Old PC's lose wireless Connection

What wireless client(s) are you using on the XPs?

Do you have the latest drivers from Netgear's web site?
 

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RELEVANCY SCORE 49.6

hello everyone

i'm using an USB external modem : SAGEM [email protected] 800
and i'm running windows XP Professional SP2

i can connect to the internet and i can browse but after a random while
I lose access to internet, but i stay connected

when i lose connection

*pings to yahoo.com doesn't wok
*i still have the ip address given by isp and i can ping myself (by using this ip address)
* connection lost on IE, firefox, msn
*ping yahoo by IP address doesn't work: 206.190.60.37
*pinging my ISP's DNS server by IP address doesn't work

when i am connected:

pings, browsing, msn are ok

i need to disconnect the modem and reconnect it to get acces to internet again

(sorry if i can't explain very well, english isn't my first language)
 

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RELEVANCY SCORE 49.6

Hey, same problem here, but with lan connection. Allow to Sleep in device manager is Unticked.
What else I can do?

What about those settings?

I've checked powercfg and Intel Ethernet Device is there wake programmable.
Hope this info help to you..I'm not sure if those wake settings are also connected with my problem.

Just want to fix this annoying internet disconnection during the night or longer afk.

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RELEVANCY SCORE 49.6

My interent connection seems to just disconnect randomly every so often (Depends, sometimes in hours, sometimes often) The green light for the link just goes, and begins flashing for a bit, then re-connects. Its been doing this for sometime now, anyone got any suggestions on why?

I use some Zoom USB network adapter model, connects to comp, to modem, to phone tab bit from which I get the phone and modem connection...
Thanks
 

A:Continius lose of connection

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RELEVANCY SCORE 49.6

Hi

I'm a newbie here, looking for help and guidance. I have taken on a new client who has the following setup, BT Infinity, Vigorpro 5510, and SBS 2011 server. I was involved with unpacking and seting up the equipment to get client up and running. I have never setup a firewall before, and after contacting Draytek, they guided to get BT infinity, 5510 to talk so that the server was able to get onto the internet. The setup was then left in its default state.

All was fine until lately, the client keeps losing internet approx same time most days.

My problem is how do i get the 5510 properly configured to talk to BT infinity, and sbs 2011. I always get lost when it come to playing with IP address. Also the client has a fixed IP address supplier by BT, so want to know how to setup the vigorpro with this address.

The configuration is as follows:-

BT ASDL modem, dhcp switched off, ip addr 192.168.1.254, static ip 8x.xx.xx.xx

Vigorpro 5510:-
Wan 1 IP - 192.168.1.200
sub mask - 255.255.255.0
Gateway IP - 192.168.1.254
primary IP - 192.168.1.254

Wan 2 - Not configured

Lan 1st IP - 192.168.16.1
1st submask - 255.255.255.0

sbs 2011
IP 192.168.16.254
submask 255.255.255.0
def gateway 192.168.16.1
Pref DNS 192.168.16.254

PC assigned IP from sbs 2011

Can anyone review the about, and help identify any problems.

Where should I enter the BT Static IP address on the draytek.

THanks to all in advance
 

A:lose connection to internet

Anybody able to assesss this configuration and advise if need changing.

Its becoming urgent now as the client keeps running the sbs 2011 wizard 'connect to internet' inorder to resume internet connection.

Any help / guidance will be appreciated.
 

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RELEVANCY SCORE 49.6

Intermittantly lose connection after 1 minute or 2 hours. Difficult to regain connection. In fact it intermittantly re-connects itself without me doing anything sometime. Network adapters, ISP, and modem all working properly when problem occurs. Computer won't recognize the connection for some reason. Resetting network, getting new IP settings won't solve the problem. I also un-installed all programs I recently obtained. ISP provider tested all their end of it and said it's most likely my computer. Dell Sudio 1737 with Vista Home Premium 64bit. Any ideas out there?
 

A:Intermittantly lose connection...

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RELEVANCY SCORE 49.6

I gave my 10 year old an old refurbished Dell Latitude 600. It seems to be intermittently losing wifi connection, even on my home wifi system.
Is there a card or something that needs to be replaced? Am I better off just buying a new laptop?
Thank you.
 

A:What causes this PC to lose wifi connection?

Is it using a network card? Or does it have built in wifi?

The drivers may need to be updated. Network drivers and firmware can both become obsolete over time. Upgrading newer versions of these things can sometimes fix network connection problems.

Do you experience connection losses on any other machines in the house? Sometimes there can be interference.
 

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RELEVANCY SCORE 49.6

Kind of a weird problem here. computers on my network will lose connection but still have active connections going, Like IRC can be going and active but IE can't connect, and no other connections can be made. Or you could just be surfer the net and u lose connection all together. Once you restart the computer its back to normal for awhile. Like this can happen on one computer, I can go to the next and be just fine. Its really got me stumped
type of Router: linksys
type of cable modem: RCA
Operating systems running: WinXP and Win2kPro

4mb down, 384k up

EightPock
 

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RELEVANCY SCORE 49.6

Hello all.. I am new here and figured this would be a great spot to find this out. I have an issue where my web browsers and email stop working unless i reset the IP adress or restart the computer. Other programs connected will keep running like yahoo and aol but the web browsers stop. I have checked around and I am left to believe it is spyware. here is my hijackthis log. I do notice some files it says missing but not sure if that is it or not, please feel free to comment.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:22:33 PM, on 1/27/2009
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\WINDOWS\SysWOW64\PnkBstrA.exe
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\Program Files (x86)\DAEMON Tools Lite\daemon.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
C:\Program Files (x86)\Auzentech\Auzen X-Fi Prelude 7.1\Volume Panel\VolPanlu.exe
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\WINDOWS\SysWOW64\CTXFISPI.EXE
C:\Program Files (x86)\MSN Messenger\usnsvc.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.... Read more

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RELEVANCY SCORE 49.6

Recently I've notice that while either writing an email(Thunderbird) or on the Internet(Firefox), the screens dims down and loses the color and sits there for about 30 seconds and then switches back to my desktop and I lose my email, if writing something, or closes the webpage I was previously on. I am still with Ubuntu 7.10. A window then appears telling me that it is Not Responding. Why is this happening now and what could be the causes of dropping the connection? Anyone?
 

A:Lose Internet connection

Dimming means "busy".

I'm not sure if I can answer your question, but maybe provide some insight.

When Ubu launches a background process, like installing new software or performing an update, the screen fades out during the install to prevent you from doing anything at that critical time. So that's what's going on there.

If the system is "greaying out" while doing online stuff, I suspect Ubu is trying to install some app/resource, failing, and crashing your program.

I don't use Thunderbird myself, though I don't know what Firefox needs that Thunderbird might share.

I'm in Windows at the moment, so reply to this message and I'll jump into Linux to see if I can be of more help.

(BTW: I'm using the 64bit Ubuntu 8.04, so my results my vary.)
 

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RELEVANCY SCORE 49.6

ONLY netflix. no problem with youtube or facebook or ANY other source. ONLY netflix.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Pentium(R) Silver N5000 CPU @ 1.10GHz, Intel64 Family 6 Model 122 Stepping 1
Processor Count: 4
RAM: 3927 Mb
Graphics Card: Intel(R) UHD Graphics 605, 1024 Mb
Hard Drives: C: 448 GB (379 GB Free); D: 16 GB (1 GB Free);
Motherboard: HP, 84D4
Antivirus: Windows Defender, Enabled and Updated
 

A:lose connection to netflix.

How are you watching? TV ( like a fire stick or something) If so unplug it from the back of your TV wait 30 seconds then plug back in. Mine did that. And everything else worked but Netflix. Once I unplugged it worked like a charm.
 

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RELEVANCY SCORE 49.6

ISSUE:

I lose internet connectivity with my browsers (IE & FireFox) without warning - happens at all times of the day (mostly during business hours - less at night). Email operations (check adn send via Outlook Express) still works but the browsers fail. Reboot eliminates the problem but it reappears later. It is not related to any specific web site (will happen at Cnet, CNN, ESPN, etc.).

Any ideas what to do? Thanks in advance for the help!

ACTION:

I've followed all the instructions in the sticky thread - have run numerous virus scans (Norton, Bitdefender, etc.), ad-aware, spy-bot, etc. Looks like everythat that could be troubling is gone but the problem persists.

HJT LOG:

Logfile of HijackThis v1.99.1
Scan saved at 1:32:26 AM, on 1/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\syst... Read more

A:Lose Browser Connection

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net/en/download/updates/ to update manually.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Don't run it yet.

Restart your computer and boot into Safe Mode (if you d... Read more

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RELEVANCY SCORE 49.6

--------------------------------------------------------------------------------

Lemme paint the scenerio for you. I live in Naples, Italy. When someone gets ADSL hooked up here, the common problem is that they initially, after set-up and first connecting, get some virus/trojan that affects their Explorer connectivity. I can't seem to get rid of the problem. Now I can log onto, say PartyPoker, and remain connected almost indefinetly. Programs that don't need a browser for support seem to fair better. But, using Windows Explorer will 'lock' the connection after about 1 minute, disabling any program from connecting to the internet at that point until I reset the machine. Heres my HiJack info:

Logfile of HijackThis v1.99.0
Scan saved at 3:15:29 PM, on 12/31/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\smsss.exe
C:\WINDOWS\system32\vgacard.exe
C:\WINDOWS\sys... Read more

A:Lose Explorer connection after about 1 min.

Hi and Welcome to TSF

Before attacking an adware/spyware problem with hijackthis make sure you have already run ad-aware SE with VX2 add-on cleaner, Spybot Search & Destroy (with updated database) and CWShredder as these programs will clean a lot of the crap out first. All links to programs are in my signature. Ok..on to the log?..

If you have a highspeed connection please Run an online virus scan from TrendMicro Please select the ?autoclean? option when prompted to do so.

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove EliteSideBar if listed. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be but make sure)

C:\WINDOWS\system32\smsss.exe
C:\WINDOWS\system32\vgacard.exe

Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C... Read more

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RELEVANCY SCORE 49.6

My computer has Vista. At least a couple times per day we lose the internet connection. It never seems to happen while we are actively working on the computer. We will come back some time later, and it will not be connected. Occasionally, if I go to the network connection icon on the bottom right of the computer and click on it, it will reconnect. But most times it will not reconnect, and the only solution we have found is to restart the computer. We have had the computer approximately 3 years. When we first got it, we had Time/Warner for the internet provider. We never had this problem with them. About 2 years ago, we switched to AT&T. It seemed to start at that time. I have talked to them, and had a service person out a few times. We tried switching the ethernet connection to a different port, but this didn't solve it. They replaced the box, but still did not fix. They think it is computer related because we can always get reconnected every time by just rebooting the computer. But this is a real pain when we have to do it 2 to 3 times per day. HELP!!!!!!
 

A:Lose internet connection more than once per day

is it possible the network adapter is powering down as a power saving setting

http://support.microsoft.com/kb/928152
 

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RELEVANCY SCORE 49.6

I have 4 laptop computers that use the same wireless connection at different times, my main laptop will lose the internet connection every few minutes. It can be fixed by restarting the computer or unplugging the modem and router. This will sometimes fix it for a little while and then it starts over. I have windows 7 operating system. Any ideas on how to start fixing this issue.

thanks

Scott
 

A:Lose internet connection

do the other 3 laptops lose connection at all - or is just this one laptop

can we see an xirrus screen shot from the faulty laptop

make and model of the laptop

may also need a wireless driver update
------------------------------------------------------------------------
Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx ( the site now appears to require a business email, so try the direct link below)
Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

{If the above link does not work heres alternative links

http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html

Read more

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RELEVANCY SCORE 49.6

Hi, I lose internet connection after coming out of sleep mode. Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8066 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: Total - 940516 MB, Free - 897777 MB;
Motherboard: Dell Inc., 0XR1GT
Antivirus: Windows Defender, Disabled

I ran a HiJackThis ...
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 12:59:07 PM, on 1/6/2015
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17416)

FIREFOX: 34.0.5 (x86 en-US)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Users\RWF\Downloads\HijackThis (1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/... Read more

A:Lose internet connection

Ran sfc /scannow in elevated prompt and files have been repaired. Will check around for a security to better replace windows defender.
 

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RELEVANCY SCORE 49.6

evertime i go on the internet thing go great, but 5 to 10 minutes later iam off internet and i have to restart the the computer .i get right back on again and the above happens again and again.i have a cable modem and it looks like everything in working fine there.iam running windows 98. iwould appreciate any help thanks for your time.
 

A:lose connection to internet

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RELEVANCY SCORE 49.6

Hi Guys I hope you can offer some advice on this one.

We've got a 2007 exchange server and we are having trouble with some users using outlook outside of the office. Typically what happens is they send emails and they sit in the outbox for quite some time and sometimes they send and some times it requires a restart of outlook to get them to send. We are using RPC over Http. My new dell laptop will do this it has Win 7 64 bit and office 2010 and when I get home I can sen emails for a little while and if I wait 10 minutes or so and come back to send some more tests it will all of a sudden not send the emails. If I right click on the outlook icon in the system tray it and choose connection status it will say connected. But then if I hit reconnect it struggles to connect the the 4 items mail/directory. I've also got a old laptop with xp and office 2007 and I'm having the same problems with that system too. I've tried many things like removing add-ons, disabling ativirus, checking off send email immediately, changing authentication from ntlm to basic and many more. I had one user who had this problem and I repaired her office install and disabled her firewall and it seems to have stopped her problems, but I tried apply the same solution to other pc's and they continue to have issues.

Thanks for the advice!
 

A:Outlook seems to lose connection

Several years ago I had users experiencing an simular issue, I don't remember the specifics but it had to do with the way DNS was working, it would pick up the wrong mail server (local computer instead of RPC) or something.

Not much help but easily checked.
 

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RELEVANCY SCORE 49.6

Gentlemen, i come to you out of desperation. Every 5 minutes or so i'll lose connection. Theres no obstructions in the way of me and the router/modem. I'm not the most tech savvy man in the game either.

Im running windows 7

maybe there's some information in here that can help.

Windows IP Configuration

Host Name . . . . . . . . . . . . : PaulBuccos-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Killer Xeno NDIS EDGE Interface
Physical Address. . . . . . . . . : 00-19-03-03-3A-3B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : bladehouse
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-25-64-8C-C2-AD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1505 Draft 802.11n WLAN Min
i-Card
Physical Address. . . . . . . . . : 90-4C-E5-19-C5-F7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfigurati... Read more

A:Every 5 minutes or so i'll lose connection.

i have changed your title, as we are a global site - and my offend some members

would you do/answer all the following

Is this the only PC that disconnects - do other devices connected work OK - if so how are they connected to the router - wireless or wired

would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
Make sure you also indicate on the reply which tests are for what condition.

please include the xirrus screen shots for both conditions - see how below.

Please post back here the make and exact model of the router and if you have a separate modem, the make and exact model of the modem.

Please make a note of the status of the lights on the modem and on the router when working normally - post that light status here.
Now when the internet disconnects make a note of the status of the lights for the modem and router here again. also note which have changed.

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc

lets see the following please

ipconfig /all
Three Ping tests
xirrus screen shot

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy ont... Read more

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RELEVANCY SCORE 49.6

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4086 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 476837 MB, Free - 426168 MB; E: Total - 182569 MB, Free - 85129 MB; F: Total - 8190 MB, Free - 8190 MB;
Motherboard: ASUSTeK Computer INC., P5KPL-AM SE
Antivirus: Norton 360, Updated and Enabled
I HAVE AT&T MODEM, AND I KEEP LOSING CONNECTION ONLY ON PARTYPOKER.COM. SOMETIMES WHEN I AM PLAYING AND SOMETIMES WHEN I AM HOLDING EXTRA CHIPS IN OMAHA. SOMETIMES I GET MESSAGE CONNECTION BETWEEN PARTYPOKER SERVERS AND I DOES NOT SEEM TO BE SECURE. I HAVE TRIED WHAT PP SAID DELETE DOWNLOAD AND DO DISC CLEAN THEN RELOAD IT AGAIN STILL SAME PROBLEM. TRIED UNPLUGING MODEM POWERED DOWN ALL AND RESTARTED NO LUCK. I DONT LOSE CONNECTION ANY OTHER PLACE. PARTYPOKER SAYS THEY CHECK THERE SITE AND SEE NO PROBLEMS. CAN YOU GIVE ME ANYTHING ELSE TO TRY?
THANK YOU FOR ANY HELP
 

A:Lose connection on partypoker only

Bump
 

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RELEVANCY SCORE 49.6

I have a similar problem as "Lose Explorer connection after about 1min." (same?)

I run a small home network with 3 machines behind a router. I started getting this earlier this week on our Windows XP machine. I thought it was a cabling problem at first.

If I do an IPCONFIG /release and /renew I can browse again for about a minute. I can ping various IP adresses on the web both by name and IP adress even after internet browsing stops working.

I have scanned for spyware with spybot S&D with nothing showing up and neither AVG (free) or eTrust can find anthing wrong.

I have tried another network card and a new cable get the same results.
I do notice that I am sending out 1 packet a second or so from the connection status page.

===========================================================================================================================
Log was analyzed using HijackThis Analyzer - Updated on 1/7/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFR... Read more

A:Lose browsing connection after 1 min

I forgot to attach the log of AboutBuster. Here it is.

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RELEVANCY SCORE 49.6

I just upgraded Me windows to Windows XP on my gateway computer. Why do I lose my internet connection each time I try to read my e-mails? I receive an error message saying POP3 errors have occured and I am disconnected. Does anyone know why this is happining? I'm getting stack overload messages??? Please what is POP3????
 

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RELEVANCY SCORE 49.6

I have windows XP and while playing ZH online I dont lag, play great no problems. But when I go on Custom Match I join a game and at random moments it kicks me to the main menu and says lost connection. But if that doesn't happen, wich is very rare i play great dont lose connection. I am on a Compaq Presario m2000 laptop with a linksys router.

Please please please help me!!
 

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RELEVANCY SCORE 49.2

I am using windows 10 on my gateway laptop model NE56R41u. when I insert my SD card I lose internet connection until I restart the computer. help!

A:why do I lose internet connection when I insert SD...

Could be a hardware fault, are you getting a error message?Press Win + R and type "perfmon /rel".Look for red circles with white "x's". Click for circle for details.

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RELEVANCY SCORE 49.2

Right, this would be my first time using this forum, but as I'm really getting tired of this problem I thought I might as well ask to see if anyone knows anything.

So, the deal is that I just randomly lose internet connection and I can only reconnect by disconnecting my network cable and plugging it in again. Thing is, while I'm not connected to the internet when this happens I still have connection to the router.

I've thought that it could either be my network cable of possibly the network card, but as I never have internet problems when I'm on a Lan at friends that shouldn't be the case.
And so I eventally concluded it should be the router that's the problem, even though no other computer on the network suffers this problem, so recently changed the router from a D-link DI-604 to a D-link Dir-655, to no avail.

And so, having gotten a bit tired of having this problem for around a year now, I'm hope you might have some insight to what the problem might be.
Thank you in advance.

A:Randomly lose internet connection

So basically your wired to the router and the cable is securely connected and you keep dropping connections to the internet even with the same cable at a friends house? Try another dns server like google or something.

8.8.8.8
8.8.4.4

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RELEVANCY SCORE 49.2

I lose every day internet in the same time etc.in 2 pm and tomarow again in 2pm and also i get in the same time etc i lose internet in 2pm and i get internet in 7pm and tomarow again i have caled my ISP and it is not problem whit it also it is not virus i have scaned whit malwarebytes,superantispyware,hitman and i have removed all infection please help.Thanks very much
 

A:I lose internet connection every day in the same time?

I'd be inclined to say that for that to happen so regularly it would have to be an intentional setting. My younger brothers' computer has similar no-internet times because my Dad set up the household router to block them at certain periods of the day. I also installed a web filter (K9) on my own machine with a similar facility for creating regular no-internet times. I don't know your situation, but you may need to look at whether someone's set up such a restriction, ideally by asking the people who might have the capacity to do so.

If that is not the case, from a technical perspective, the following information may be useful for us. Obviously you'll need to save or print these instructions as you won't be able to get them once the internet goes down.
At some point between 2 and 7:
Press Windows and R at the same time,
Type CMD and press Enter.
Type Ping www.google.com and press Enter.
Type Ping 173.194.67.99 and press Enter.
Type ipconfig /all and press Enter.
Right click on the window, choose Select All and press Enter.
Paste that information into a text file, save it, and copy it into your reply once the internet comes back online.
 

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RELEVANCY SCORE 49.2

Have a new laptop with vista home premium 64bit can not stay logged in to remote dektop at workplace running vista business (?32 or 64?) lose connection in 1 to 5 minutes

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RELEVANCY SCORE 49.2

My computers are connected through a linksys hub to a cable modem. All the computers act normal except for mine.

Out of nowhere, I started having a problem where I partially lose internet connection.

My AIM still works, any bittorrent downloads continue, but certain other internet programs stop working. I can't connect to webpages and my Logmein client becomes disabled.

If I restart, log off and on, or release and renew my IP, everything works fine again, but that is to much of a pain to have to do constantly.

Any assistance would be greatly appreciated.

-------

I was told to goto this forum and post a hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 2:10:14 PM, on 9/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.40607\aspnet_admin.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\LogMeIn\RaMaint.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\... Read more

A:Lose Partial Internet Connection

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RELEVANCY SCORE 49.2

I have a Netgear 6100 router. Our laptops/tablets/phones/tvs all connect fine wirelessly and STAY connected. However, our HP printers model 6500 and 8625 are inconsistent. Each day if we have something to print--whether it be from the computer/tablet/phones, I must first reset the network by unplugging the Netgear router power and then plugging it back in. This usually works for printing to the HP 6500, and sometimes to the HP 8625.

So frustrated. Any suggestions?
 

A:Lose wireless connection to HP printers every day

I assume they (the printers) are all connected with wireless?
 

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RELEVANCY SCORE 49.2

Please help...not sure what's causing this...

sometimes while surfing, my internet connection goes dead. My modem lights are lit properly (cable), and the connection comes back after a reboot.

It doesn't seem to be an ISP problem since the reboot always takes care of it, but who knows.

My ISP (Comcast) suggested a new network card might be needed?

I'm using windows ME (i know lol, it sucks), I use sygate as a firewall, and AVG antivirus. I run ad-aware and spybot weekly, and yes I update definitions.

I'm really at a loss. Any suggestions?
 

A:help! i lose internet connection until after reboot

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RELEVANCY SCORE 49.2

Hi everyone,
I really need some help Please!

I have a very well updated Laptop running XP well patched with IE7.
I have run all the malware scans and there is nothing wrong on the PC.

After exactly 10 minutes of the PC being on, wireless internet connection is lost, BUT:

Signal Strength states "Excellent"

I can't access any website at all on the web. (Except for "Facebook" for some odd reason?) I can't access it
after the 10 minute mark but if I'm already on it, I can navigate thru it's site without being disconnected, don't
ask me why

I have tried the following:

- Dynamic and Static IP setting
- Turned on and off windows firewall and rebooted each time
- Ran all kinds of malware detection and virus scans
- Disabled power management on network card
- I've tried different PCs on the same network and they're fine
- Tried ipconfig release and renew
- Tried repair connection
- Tried netsh reset
- Tried FireFox and other browers
- Logging off and back in doesn't help, must restart the computer to get another 10 minutes

I'm at wits end, Please Help!
 

A:Lose wifi connection after exactly 10 minutes

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RELEVANCY SCORE 49.2

When I am connected to a dial up connection and someone prints (either me or anyone else on the network), I lose my dial up connection. The status monitor on the dial up still says I am connected, but it does not function. After manually disconnecting, I cannot use the connection again until I restart the computer because I get a message that the modem is being used by another program. Any Ideas? It happened on Windows 98se and Windows me.
 

A:I lose modem connection when printing

Hiya

You could try by having a look here:

http://support.microsoft.com/support/kb/articles/q158/1/14.asp

Or maybe this

http://www.cit.cornell.edu/helpdesk/win/modem/w95dun_modem_in_use.html

Regards

eddie
 

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RELEVANCY SCORE 49.2

Here's a weird one. I am using a Netgear WG602 access point connected to my DSL through a Linksys RPT300 VOIP router. On my remote computer I am using a Netgear WG111 wireless adapter. All works fine but when my home phone rings, it seems to knock out my connection to the access point. I then have to reconnect. Don't know if it makes any difference but I am on channel 11 on the wireless adapter. Thoughts?

sidbub
 

A:Phone Rings I Lose Connection

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RELEVANCY SCORE 49.2

Logfile of HijackThis v1.98.2
Scan saved at 8:53:27 AM, on 11/21/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\wmconnect\wwm.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis19802333333333.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homeroom.indstate.edu/wcb/schools/ARTSCI/lifs/tmulkey/5/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by NetZero, Inc.
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\rich\Application Data\Mozilla\Profiles\default\1Y9E32B3.SLT\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOW... Read more

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RELEVANCY SCORE 49.2

Lemme paint the scenerio for you. I live in Naples, Italy. When someone gets ADSL hooked up here, the common problem is that they initially, after set-up and first connecting, get some virus/trojan that affects their Explorer connectivity. I can't seem to get rid of the problem. Now I can log onto, say PartyPoker, and remain connected almost indefinetly. Programs that don't need a browser for support seem to fair better. But, using Windows Explorer will 'lock' the connection after about 1 minute, disabling any program from connecting to the internet at that point until I reset the machine. Heres my HiJack info:

Logfile of HijackThis v1.99.0
Scan saved at 3:15:29 PM, on 12/31/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\smsss.exe
C:\WINDOWS\system32\vgacard.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C... Read more

A:Lose Explorer connection after about 1min.

You are pretty well-infected there with either virus or trojan files. Many of these programs are not what they seem. You may need to re-install Norton, as it does not seem to be actively running/protecting you.

tlambregts: Create a new thread for your log. Do not post it here!

========

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->S... Read more

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