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V310-15ISK Laptop (Lenovo) Bios manager critical error

Q: V310-15ISK Laptop (Lenovo) Bios manager critical error

Boot manager recover from critical errorCode error: 03C00252. Some essential variables are absent or corrupted and Boot Manager has restored them from the default configuration. Press F1 to Continue or F2 to Enter Setup.So, Win 10 Pro, Closed my pc in one night with update and shut down(no shut down option). Next morning boot update. Got to win, wi-fi not working, having the ! mark. Restart, wi-fi is working. At night i shut off my pc. In the morning when i start it, that error shows up. I press F1 and everything is fine. At night i close it again, morning start it, the error shows up again. Just that i press F2 and I have no idea what to do there so i leave it. Tested it and it only shows up when i fully close my notebook, not on restarts. This notebook is new, just got it for 2 weeks, and it worked just fine so far until this bios update. Laptop Lenovo V310-15ISK Laptop, model 80SY02H7RI. Any suggestions on what I could do to fix this? Thanks!Bios: 0ZCN40WW

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RELEVANCY SCORE 200
Preferred Solution: V310-15ISK Laptop (Lenovo) Bios manager critical error

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RELEVANCY SCORE 174

Boot manager recover from critical errorCode error: 03C00252. Some essential variables are absent or corrupted and Boot Manager has restored them from the default configuration. Press F1 to Continue or F2 to Enter Setup.So, Win 10 Pro, Closed my pc in one night with update and shut down(no shut down option). Next morning boot update. Got to win, wi-fi not working, having the ! mark. Restart, wi-fi is working. At night i shut off my pc. In the morning when i start it, that error shows up. I press F1 and everything is fine. At night i close it again, morning start it, the error shows up again. Just that i press F2 and I have no idea what to do there so i leave it. Tested it and it only shows up when i fully close my notebook, not on restarts. This notebook is new, just got it for 2 weeks, and it worked just fine so far until this bios update. Laptop Lenovo V310-15ISK Laptop, model 80SY02H7RI. Any suggestions on what I could do to fix this? Thanks!Bios: 0ZCN40WW

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RELEVANCY SCORE 102.8

Hi, (installed new official windows 10 Home 64bit)new bios is disfunctional  Supported Laptop SystemsLenovo V310-14ISK, V310-15ISK https://support.lenovo.com/fi/en/downloads/DS112898BIOS Update EXEWindows 10 (64-bit)Windows 7 (64-bit)0ZCN46WW06 Jun 2018Recommended3.62 MB 0zcn46ww.exe when i run exe file i see only error message  Install the package in Windows:Locate the file 0zcn46ww.exe that has been downloaded.Double click the 0zcn46ww.exe icon.Follow wizard UI by making sure what BIOS to flash and flash on what platform.Finally, press Install & Finish to start flashing. During the process, you are advised not to turn off the computer.When the update finishes, the computer will automatically reboot for the changes to take effect. My laptop:  https://pcsupport.lenovo.com/ph/cs/products/laptops-and-netbooks/lenovo-v-series-laptops/v310-15isk/... Thank You for answerLubo

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RELEVANCY SCORE 102.8

Hello,I have flashed my laptop's BIOS with the tool from the support page, I can see that the new BIOS version is installed (0ZCN26WW), but the EC version is different (0ZEC25WW).I have even enabled the BIOS rollback feature so I could flash it twice as I've seen in a different post, but still no good luck. Is this a normal behaviour? Should let it be, or do I have to do anything else? Thanks,Alex

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RELEVANCY SCORE 98.8

Hi, My laptop has a HDD WD of 1 TB.The problem is that the laptop is very slow due to the speed of HDD.I have installed Win7 and Win 10  but the laptop performance remaining low due to the speed of HDD.I want to upgrade by changing it with a SSD or at least with a SSHD .I choosed as options Samsung 860 EVO M2  of  1 TB and Seagate Firecuda SSHD 2TB/8 GBSearching in the Hardware maintenance manual-p91 (https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/v310_14isk-15isk_hmm_20160414.pdf) I see that the laptop can accept M2 SSD, but there are specified only 128 GB SSD.Also there are not so many SSHD specified in the maintenance guide.In 2 years appeared many SSD models and some SHD also.1.Is the SSD model  Samsung 860 EVO M2  of  1 TB compatible from technical point of view with the laptop (SN LR07653S)?2.is the SHD Seagate Firecuda SHD 2TB/8 GB compatible with the laptop?It is important to know if the models are compatible because if I buy a SSD is quite expensive to use it only as external SSD.Where I can find  an updated list of SSD/SSHD compatible with the laptop model ?Thank you Sorin_S 

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RELEVANCY SCORE 87.6

Hello! My question is, what type of ssd (m.2) can i add in my laptop? How many pins are one the slot from motherboard? I dont want to disassembly the laptop. I want some examples of ssd for my laptop. Thank you!

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RELEVANCY SCORE 87.6

Hello everybody! I just picked up my new V310-15ISK with Windows 10 Professional. The notebook came with a Western Digital 1TB hard drive and I want to change it with a Samsung 850 Evo SSD. Certainly, I want to keep all the recovery partitions, which means that I have to shrink them to the new drive's size 250GB. I made a clone with AOMEI Partition Assistant but it doesn't boot it gives error code 0xc0000000e "your system needs maintencance". Any ideas?





Lenovo V310-15ISK (80SY03R1GM) with Win10 Pro, Core i3-6006, 4GB RAM, Samsung 850 EVO

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RELEVANCY SCORE 86.8

Hi!BIOS version is latest (0ZCN26WW)I've tested two V310 laptops. Both have the same errors (in varios Linux distributives), like: TSC synchronization [CPU#0 -> CPU#1]:
Measured 4580324345 cycles TSC warp between CPUs, turning off TSC clock.
Marking TSC unstable due to check_tsc_sync_source failedIt points to CPU microcode errors or another errors in BIOS. Unfortunately at lenovo site no possibility to download prior version of BIOS to check what version without this bug. So, before to releasing new BIOS version, I want to warn people who need correct TSC work about this laptop - this error can be fixed only in BIOS, not in service centre! BR,Evgeniy

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RELEVANCY SCORE 86.8

Hi!BIOS version is latest (0ZCN26WW)I've tested two V310 laptops. Both have the same errors (in varios Linux distributives), like: TSC synchronization [CPU#0 -> CPU#1]:
Measured 4580324345 cycles TSC warp between CPUs, turning off TSC clock.
Marking TSC unstable due to check_tsc_sync_source failedIt points to CPU microcode errors or another errors in BIOS. Unfortunately at lenovo site no possibility to download prior version of BIOS to check what version without this bug. So, before to releasing new BIOS version, I want to warn people who need correct TSC work about this laptop - this error can be fixed only in BIOS, not in service centre! BR,Evgeniy

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RELEVANCY SCORE 86.4

hello need your help! the lenovo v310 was just shutdown instantly. i plug the ac because i thought it's just a low battery.after ac plugged in the unit won't turn on. Here are the things I notice.fan auto on when ac is plugged in.light indicator not functioning even ac is plugged in.battery was remove and ac is plugged in but still it cant be turn on. what should I do?

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RELEVANCY SCORE 86.4

I have a Lenovo notebook V310-15ISK type 80SY and I want to upgrade my RAM.What is the maximum memory that can be installed? It has a 4 gb of DDR4-2133 MHz soldered on the motherboard and one open slot for adding additional memory. The hardware manual says 'maximum supported memory'   - 8gb.Does this mean the most that can be added is 4gb?   or can an 8gb stick be added?

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RELEVANCY SCORE 86.4

hello need your help! the lenovo v310 was just shutdown instantly. i plug the ac because i thought it's just a low battery.after ac plugged in the unit won't turn on. Here are the things I notice.fan auto on when ac is plugged in.light indicator not functioning even ac is plugged in.battery was remove and ac is plugged in but still it cant be turn on. what should I do?

A:Lenovo V310-15ISK problem

Hi T247,
 
Welcome to the Community Forums.
 
You can check the ac charger if working ok from the power checkout guide here (page 21). If the machine is receiveing power, the battery indicator led should show up either blinking amber (low battery power) that would change to white after being plugged in for 1-2 hours.
 
If you still have warranty then call in the store for referral to the nearest service center or call tech support. Else, have it check to the nearest board technician center closest.
 
I hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 86.4

Hi, this is my first post in this forum. So I just bought this IdeaPad V310-15ISK model a week ago and it really seems like a solid budget laptop, except for one thing, the fan will sometimes make this noise that sounds like the fan is about to run at full speed but only last like 2 seconds, it happens randomly like every 30 minutes or hour and it's really annoying. It has been doing this since the beginning. The laptop came without an OS so I installed Windows 7 x64 on it, but it also happens with other operating systems like Linux. Is this a normal thing of this model? or is just a problem of my laptop? what can I do to fix it? 

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RELEVANCY SCORE 86.4

I have a Lenovo v310-15isk laptop for 5 months. Today the touchpad's left click has been stucked (it had problems since the first few weeks ... it was used/deteriorated very quickly), it is stuck inside a bit to the left , and it can no longer be used.I do not want to disassemble my laptop because the touchpad is "bad"positioned. I still have warranty. Can I send it to the warranty for this reason? somehow it would seem silly (because probably is not a big problem but for me it is and it bothers me a lot) but can I? sorry for my english.Thank you in advance!

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RELEVANCY SCORE 86

Hello, I just updated my 700-15ISK to the latest bios E5CN29WW and I thought it went OK. But everytime when the laptop is completely turned off and on it throws following error: 03C00252: Boot Manager recover from critical error.Some essential variables are absent or corrupted and Boot Manager has been restored from default configuration. Press F1 to continue or F2 to Enter Setup. It will boot up just fine to Windows 10 if I select F1 to continue, though. Thank you in advance.

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RELEVANCY SCORE 85.6

Hello, i have a problem with my Lenovo V310-15ISK laptop, it keeps freezing on random intervals (sometimes multiple times a day, sometimes once a week). The keyboard and mouse freeze, any audio that was playing stops and the screen freezes completely but still displays the desktop. Every time i'm force to do a hard reset. In trying to solve this i've updated all drivers on Windows, ran memory diagnostics and finally switched to Ubuntu and the problem still persists. My specifications are:-Intel i5-6200U CPU-Intel HD Graphics 520 + AMD Radeon R5 M430-8GB of RAM-Currently running Ubuntu 16.04.2 LTSHope you can help, thanks!  

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RELEVANCY SCORE 85.6

Hello, i have a problem with my Lenovo V310-15ISK laptop, it keeps freezing on random intervals (sometimes multiple times a day, sometimes once a week). The keyboard and mouse freeze, any audio that was playing stops and the screen freezes completely but still displays the desktop. Every time i'm force to do a hard reset. In trying to solve this i've updated all drivers on Windows, ran memory diagnostics and finally switched to Ubuntu and the problem still persists. My specifications are:-Intel i5-6200U CPU-Intel HD Graphics 520 + AMD Radeon R5 M430-8GB of RAM-Currently running Ubuntu 16.04.2 LTSHope you can help, thanks!  

A:Lenovo v310 15ISK freezes randomly

Hi doubleen, Have tried doing any harddrive and memory test on the system to determine if they need replacement. If you can, try check also if the system is overheating also.Cheers,





Did someone help you today? Press the star on the left to thank them with a Kudos!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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RELEVANCY SCORE 85.6

My lenovo V310 have problem with HDMI sound output. Video is fine. The cable and TV work fine with another laptop. I tried to update Intel display audio driver and other sound driver. But the problem is not solved. Whenever I check the playback devices, there is one and only one speakers device in the list (no hidden devices and no disable devices). Please advise.

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RELEVANCY SCORE 85.6

I have a Lenovo V310-15ISK - Type 80SY00RTYA - Serial Number: LR05Y3GXI want to add 8GB ram memory. Are the following DDR4 2166MHz ram memory compatible with my laptop:1) Silicon Power  1.2V SP008GBSFU213N022) Kingston 1.2V KCP421SD8/83) Kingston 1.2V KVR21S15D8/8Are there any restrictions in terms of voltage and consumption (power - watt) when choosing RAM for V310-15isk?Which is better and why? Can BIOS update to provide addition of 16gb instead 8gb? Thank you for your answer.

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RELEVANCY SCORE 85.6

Does my laptop have a slot for m.2 ssd's ? [ Lenovo V310 15isk Model 80SY / 80SY00M9RI
If yes, one m.2 SSD example,please? Thanks in advance!!
 
Admin note: s/n removed to avoid misuse, replaced with MTM

A:Lenovo V310 15isk Model 80SY

Hi Erols,
 
Welcome to the Community Forums.
 
For your Machine Type Model: 80SY00M9RI , V310 15isk Model 80SY systemboard shows available M.2 slot for motherboard part number 5B20L46588 MB Q 80SY NOK I76500U DIS OL NULT.
 
Part number 5B20L46588
Recommended SSD listed here on page 91 of the hardware manual.
Parts lookup for model 80SY under Commodity Type : SSD compatible SSD list here.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 85.6

Hi Guys I have lots of lag in my lots of games and it got me crazy and im sure my games switch on my amd card even i play on lowest resolution and lowest detail setting pls help me changed windows and install drivers from laptop site my laptop config : Lenovo v310 I7 6500U 8GB DDR4 Ram Inter 5200 / AMD R5 M430 Gpu tested Windows 10 and 8.1 pls help me tu solve my problem

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RELEVANCY SCORE 85.6

Hello,I have a problem with my new laptop Lenovo V310-15ISK. Sometimes without any reason it freezes like on a movie attached to my message. I have all drivers and bios from official Lenovo website. Laptop configuration:- Intel i5-6200U- Intel HD Graphics 520- 12GB Ram DDR4- Disc: ADATA SP900NS38 120GB and WDC WD10JPCX-24UE4T0 1TB- MS Windows 10 Home (clean installation) This problem apperas when the laptop works on battery mode and power supply. Link to movie: https://youtu.be/E3s64ifO3CE 

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RELEVANCY SCORE 85.6

Hello everyone, I've been looking around and can't seem to find a model number specifically, but I want to replace the battery on my V310-15ISK, so if anyone could advise where to get an original replacement battery, I'd appreciate it.Secondly, the back panel on my laptop is missing a few screws, so it's not fully attached to the laptop. I was replacing the wireless card and upgrading my RAM and I have misplaced 2 screws that hold the back panel on, so if anyone knows where to get those and what exact size they are, I'd be even happier. All replies will be appreciated.Thanks

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RELEVANCY SCORE 84.8

After I upgrade my bios driver from Lenovo Support my Lenovo V310 stuck on boot menu. I can enter in bios but I can't boot from hdd. Please help me. Thank You!

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RELEVANCY SCORE 84.8

My laptop model is Lenovo V310 - 15ISK it has both an integrated Intel HD graphics card and a AMD R5 M430 2GB dedicated card. The problem is that Windows does not detect the AMD graphics card, it does not show up in device manager. I have updated the BIOS with the one provided on the lenovo site but the problem is still not solved. I have tried 2 operating sistems a Windows 10 64bit and a Windows 8.1 64bit.Please help me. 

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RELEVANCY SCORE 84.8

Does my laptop have a slot for m.2 ssd's ? [ Lenovo V310 15isk Model 80SY / SN: LR076587 ]If yes, one m.2 SSD example,please? Thanks in advance!!

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RELEVANCY SCORE 84.8

Hello, Recently I bought a Lenovo V310-15ISK with 1 TB HDD storage and I bought an M.2 Intel SSD 600p 256GB because I read on this page about "Dual Storage Option" feature. The problem is with the SSD, it doesn't show up in BIOS as HARD 2 or HARD 1 (I can see just the HDD), but when I try to install Windows 10 I can see the SSD but I cannot create a new partition on it every time when I try to create a new parition the installer hangs for about 3 minutes and show an error message (We couldn't create a new partition [Error 0xa4cc6be0].), I can't even create a new parition in Disk Management. What I did:Update the BIOS to the latest version.Use Intel Data Migration Software to create a new parition and migrate the Windows from HDD to SSD.Installed the SSD on my PC and create a new Windows partition and it worked (but on the laptop it doesn't work).

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RELEVANCY SCORE 84

Hi.Some time ago, Lenovo released a BIOS update with a microcode update repairing Meltdown / Spectre vulnerabilities - 0ZCN44WW, which has now disappeared from the servers. The newest is the previous one, 0ZCN43WW (https://pcsupport.lenovo.com/en/products/LAPTOPS-AND-NETBOOKS/LENOVO-V-SERIES-LAPTOPS/V310-15ISK/dow...).Is this due to Intel's recommendations (https://newsroom.intel.com/news/root-cause-of-reboot-issue-identified-updated-guidance-for-customers...)?Can you find any informations from Lenovo about this matter?Greetings

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RELEVANCY SCORE 84

HELLO . MY lenovo v310-15kb havent hdmi sound output on my samsung 7970 tv . all driver is installd. whats the solution ? it is a hardware problem ?
 
em ?x
 
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved post to its own thread.
 

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RELEVANCY SCORE 84

I bought a new pc Lenovo v310-15isk free dos, so I installed Windows 7 (64bits) then I downloaded the drivers from this link: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-v-series-laptops/v310-15isk/... . My problem is the wifi driver could not be installed at the beginning an error is displayed "ShellExecuteEx failed; code02.The specified file can not be found".So I installed it manually as an administrator, after the driver is installed but with an exclamation point, when I click on its property I find this message: "Windows can not check the digital signature of the drivers required for this device. It is possible that a recent hardware or software change has installed a damaged or incorrectly signed file, or that it is malicious software from an unknown source. (Code 52) »Thank you for helping me solve this problem.

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RELEVANCY SCORE 82.8

Hi everybody. I have a Lenovo V310-15ISK, and I would like to try a eGPU solution in order to improve the computer performances. Has my computer a thunderbolt port? If not there are other solutions for my computer to get working with an eGPU? Thank you.

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RELEVANCY SCORE 82.8

Hi everybody. I have a Lenovo V310-15ISK, and I would like to try a eGPU solution in order to improve the computer performances. Has my computer a thunderbolt port? If not there are other solutions for my computer to get working with an eGPU? Thank you.

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RELEVANCY SCORE 79.2

Laptop details:LENOVO Y700 Touch-15ISK Laptop (ideapad) 80NW000PUSOS: Windows 10 PRO 64 bitCurrent BIOS version: CDCN34WW Hi there (to Lenovo Support or anyone involved)I've encountered a problem with updating BIOS version CDCN35WW ?dated from 13?.?05?.?2016.My laptop is Y700 Touch-15ISK Laptop (ideapad) - Machine Type 80NW000PUSI followed instructions of installer, it did turned off my system 5 times as mentioned, and at the final, installer said that update was successful, but in real, there was an error flashing BIOS after a second reboot. Flashing bios rom just appeared on the screen mentioned flashing BIOS, but the system rebooted at once without waiting, so after this shutdown, laptop turned on and showed BIOS Error Message ("Invalid firmware image". Press any key to undo changes). After this it reboots system two more times , says that BIOS and AC succssfully updated, but when I check my BIOS, it has the same old version CDCN34WW. Before updating BIOS:1) I loaded optimezed BIOS defaults  - BIOS Update Failed with the same error "Invalid firmware image".2) Optimized defaults + I also tried to unplug all external devices, except AC cable -  BIOS Update Failed with the same error "Invalid firmware image".3) Optimized defaults + No external hardware (only AC) + downloaded BIOS update from Official Lenovo website to another PC and started from mine - BIOS Update Failed with the same error "Invalid fi... Read more

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RELEVANCY SCORE 79.2

How to uninstall '0XCN44WW' bios update? Because this update raises some errors so I want to uninstall that update.Please suggest me to uninstall '0XCN44WW' bios update.

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RELEVANCY SCORE 79.2

lenovo Y700-15ISK Laptop can not install "Energy Manager and Flight Mode Driver"  and ?Power Management?. I can download them, but when I try to install them, it just flashed, then disappeared.  like the picture shows, when I click the ?finish?. There is nothing coming out. It flashed and disappeared. Please some one help me find what's wrong with it. I really need these two drivers. Thanks.

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RELEVANCY SCORE 79.2

Hi everyone!I have the V310-15ISK Laptop. I need to install the second battery for increase battery life using the DVD lector cage. In the Hardware Maintenance Manual , page 92 says I need to install the 2nd Battery, V310 CP/C L15C2P01 7.6V35Wh 2cell bty (PN:5B10L04162) or the 2nd Battery, V310 SY L15L2P01 7.6V35Wh 2cell bty (PN:5B10L04211) and the assembly Second Battery Board Q 80SY (PN:5C50L70682). THe question is if I need to buy this assy or maybe it is already installed on the computer. Is there a way to check it?. Or maybe be only necessary getting the battery and not the assy? My Machine Type is Model: 80SY02CKLM. All replys are welcome.THanks.

A:V310-15ISK Laptop - Adding the secondary (external) battery

Hi Jose,
 
Welcome to Lenovo Community! And happy to have you here.
  
This system is configured with Optical disk drive (not a dummy) which needs to be remove first in order to use 2nd battery in your system. Also you have to purchase the Second battery board as system was equipped with ODD here, which contains the ODD board. 
You can check the components of your system by using Lenovo Parts lookup
 
I hope the above information helped you. 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 78.4

Hi everyone. Running the latest BIOS update executable under Windows 7 x64 (0zcn32ww.exe) results in the following message:  This is almost the same message I got for the previous executable (0zcn26ww.exe). Anyone have any idea on how to circumvent this? Also, can anyone provide instructions on how to backup and flash BIOS and EC under DOS? This would be useful to those of us wishing to avoid doing these operations under Windows. Cheers.

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RELEVANCY SCORE 77.6

Hello everyone! I got my new Lenovo v310 only to find out that I can't take the battery out so if I want it to last for long I have to take good care of it. I did some research and I couldn't find a power manager that could help set the battery to charge only till 70% in order to preserve it for longer. Can anyone help me out?

A:Powe manager for Lenovo V310 windows 10

Hi Assen,
 
Welcome to the Community Forums.
 
Built in application like Lenovo Setting and Lenovo companion do offer power management features.
Once you have it updated it would soon update the software to the new Lenovo Vantage for Windows 10.
You can read this document to know more about it.
 
Once you have it instralled after a fresh restart, you can navigate through hardware setting and click on the Power button where you can change the battery threshold to your liking, else keep the recommended defaults for battery conservation.
 
Other ways to take care of your battery here on this article.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 73.2

I have a Lenovo V310 and the ssd Plextor M2 M8SEGN doesn't show up in the storage info in the bios, and the windows installer doesn't see it either . The SSD is showing up in other notebook. I updated the bios but this won`t work either. What else can i do , what could be the problem ?

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RELEVANCY SCORE 72.8

Hello, I got this message a few days back when Lenovo Companion said it wanted to perform an important update after I accepted: This BIOS is only for Lenovo Paris 300-14/15/17ISK. Are you sureu you want to perform it?  I checked the bios I have which is D5CN28WWMy machine is the IdeaPad 300 300-15ISK. I do not know if it is the 'Lenovo Paris'. I cannot see that branding anywhere. I checked Lenovo's site and I see there is a critical BIOS update listed for the ideapad 300-14IBR & ideapad 300-15IBR. http://support.lenovo.com/ie/en/products/Laptops-and-netbooks/300-Series/300-15ibr?tabName=Downloads... There is not one listed for the 300-15ISK.  Does that mean I need to update the BIOS as I have 15ISk which is not listed as needing a critical update. The companion software seems to think I do need it.I do not know what to do.  Updating the BIOS is fairly important thing so I would lik some input from someone at Lenovo before I proceed. Thank-you.  

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