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Unexpected error

Q: Unexpected error

I can't get this message to come off my screen. "The program has encountered an unexpected error.:?
I hit OK and the X box, but it just keeps coming back. I am also unable to shut down my computer because this message keeps popping up and stops the program.

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Preferred Solution: Unexpected error

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hi: I have an X1 Extreme 1st Gen (20MF): I get an BSOD every 1-2 weeks (UNEXPECTED STORE EXCEPTION), which is sometimes (not always) followed by a "2101 Detection error on SSD (M.2)" error at reboot. I reinstalled Windows 10 from the scratch already, but no help. Any idea how to troubleshoot this issue? Thanks!

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While trying to start up my Dell laptop with Vista Home Basic installed on it, I got an error saying that the winload.exe is missing. I ran the bcdedit commands to set the osdevice and device partitions. While trying to boot again, got an error again this time saying that Kernel is missing or corrupt. I tried to run a repair using the Vista installation cd but the repair failed midway. I tried to do a clean reinstall on the machine which completed successfully. But when I tried to boot the machine again, it gave an error 0xc00000e9 unexpected error has occurred with no other options. Running repair and reinstallation again did not work. I see that a lot of people have faced this problem but I could not find any solution which would work for me. Any clue about how to solve this and what is the cause of this problem? It has been really frustrating till now

A:Vista error while booting: 0xc00000e9 unexpected error has occurred

Hello IamThe,
If the E9 code is correct, then this is the bugcheck for your error.


Usual causes: Device driver

As you can see, the most probable cause is a driver.

Have you tried to boot into safe mode ?.
If you can get to safe mode with networking, go to C > Windows > Minidump and upload the files. You may need to save them to desktop before you zip them up and upload them.

Take a look and post your results, good luck.

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Hi all,

I got me an Acer Iconica w3..... New little 8 inch tablet.
Setup like any other machine.  Connected to my Windows home server or Windows Server 2012 essentials.  Tried to run a backup using the server connector.  Backup failed with the subject VSS error in the application logs.  I also tried
the built in backup Windows 8 backup under control panel labeled Windows 7 File history system image.  No dice with either. 

Investigating the error, I found some tests to confirm permission - all passed.  Trusting the error message to be accurate (permissions problem) I see direction to make sure the VSS service is started (I started and changed to automatic) and to grant
explicit access in the registry. I also see suggestions to grant the Network Service explicit rights to the computer using dcomcnfg.   No dice.
I've flattened and re-loaded.  Actually on a second machine with a newer image from Acer (first machine had a bad microSD socket that would not eject).  2nd machine exhibits the same symptoms - failing to backup
Compared settings to another Windows 8 machine - VSS service by default is manual and no explicit permission grants were in place.  e.g. changes above were unnecessary but made just the same as part of trouble-shooting
Clearly there is something more fundamental that I'm missing?  All other machines are running Windows 8 Pro or Enterprise.  This machine is running Windows 8 b... Read more

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I recently switched out an older Netgear router for the Netgear WNDR3300. I have a 1TB WD MyBookWorld connected via ethernet to the router. Ever since the router switch I have been having two specifice issues:While uploading videos to Facebook, the video will upload anywhere from several MB up to over 100 MB, then stall, saying it's still uploading but trust me, it isn't.
I can copy files/folders from the networked hard drive to my computer flawlessly, but when I try to copy files/folders from my computer to the networked hard drive, it copies anywhere from a few seconds to maybe a couple minutes then stalls out, giving the error message:
"Network Error. There was a problem accessing [\\SERVER\FOLDER]... Make sure you are connected to the network and try again." with Retry, Skip and Cancel. When cancel is pressed it gives: "An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem. Error 0x8007003B: An unexpected network error occurred.

Other useful information: on the new router, the WNDR3300, if I use WEP security, I can copy files/folders to the hard drive, no problem. However if I try to use WPA/WPA2, the abovementioned problems occur. I would use WEP and just forget the hassle, but WPA2 is much faster and more secure, so I really want to get this fixed.

I also believe the two problems are somehow related, considering they both involve... Read more

A:Error 0x8007003B: An unexpected network error occurred

Hmmmm, Tough Problem.

One of the things it could be is a loose connection, and it keeps on dropping out. Try checking all of your Patch (Ethernet) Cables and reconnecting them all.

As you can copy the files on WEP, it seems like windows is preventing a so called 'Hacker' (You) from copying a 'Virus' (Files) onto the HD. Try to edit the security settings yourself, edit the sharing options in the HD's properties and that might fix it...

Sorry about the long wait.

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i got this error on a win 8.1 pro after a total transfered amount of ~41 MB :
Error 0x8007003B: An unexpected network error occurred.

- connection via sslvpn using a ntfs share on a dfs in a Domain network as letter-mapped share via gpo.

If i use map networkfolder without a letter, it will work fine also with large files with more than 80 MBThe symantec endpoint protection was turned of! Same error...

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I'm getting a series of two error boxes when I click "OK" on the System Protection for Disk (any).

I performed a system restore, because I was getting an task scheduler error in the Windows Log for the System. While executing the restore point, I got a black screen during the reboot that gave an option to do a Windows Repair or Normal Boot. I continued with the normal boot sequence and when the desktop appeared, I got the indication that the System Restore was successful. However, when I'm back in System Restore to adjust settings, these error boxes pop-up in sequence when I click "OK" to close a box.

SFC /Scannow doesn't indicate any integrity problems. There are no errors or warnings in the Windows Logs for System or Application.

Does anyone have a solution short of a new install (Ultimate Restore)? I don't have an image of this disk.


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I have been receiving this error message for the last two weeks while trying to transfer files from a network drive into my laptop. I have a 3TB WD My Book Live connected to my home network through a netgear DGN2000 router. I also use it to stream videos
to a smart tv.
I didn't have any problem ever since I connected it the first time. However, it has started showing up this error message now. I can't copy or move files either way. I tried a number of options, such as reset my router, shut down and reconnected the network
drive but none seem to have worked now. Now, I can't stream videos. Also, I am not able to upgrade the firmware of the network drive.
Any help please.

A:Error 0x8007003B: An unexpected network error occurred.

Do you have some anti-virus software installed and set to scan network drive, temporarily disable it, check if that is the cause.
I also suggest you update the firmware of your router.
Please alos share more information in event viewer with us as mentioned by ZigZag31343x

Meanwhile you can contact the support of My Book Live
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
does not control these sites and has not tested any software or information found on these sites.


TechNet Community Support

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Hi, whoever's reading this.

I recently wiped my drive with both diskpart -> full clean and clean to try and fix up my drive so that I could use it again after a nasty virus infection, but nothing seems to be working right now, including my drive. After my most recently diskpart -> clean, I tried to reinstall Win7, and got an error during the installation; after rebooting, I got a different error that seems to loop in a reboot->error->reboot cycle.

The error title is "Install Windows", and the text reads:
The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, then restart the installation.

I got a Win7 repair .iso online and burned it to a USB and made a bootable USB. I also have my Win7 upgrade disk that I've been using to reinstall Win7, but regardless of which method I use, I get the error and get kicked right back out. I've tried to do as much as I possibly can to fix/diagnose/anything this issue, but I haven't figured much out, and google doesn't seem to have much either.

Help, anyone?

A:Error while installing Win7 64bit; 'Unexpected error'

wipe the disk once again with DiskPart and Clean.

Go to this website and download the desired ISO, burn the ISO to DVD and install Win 7.

Official Windows 7 SP1 ISO from Digital River ? My Digital Life

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When I load the program Hijackthis appear the error:
Run-Time error '50003' Unexpected error


A:With Hijackthis Run-Time error '50003' Unexpected error

Where are you trying to download it from?

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Very inexperienced in fixes and repairs. I rely on programs to work.
Windows XP
Nortons internet security
Malwarebytes (just downloaded 2 days ago)
CC cleaner
Just got the computer back 2 days ago after contracting some kind of trojan. Was reformated.
I loged on this morning, opened outlook, opened firefox-to facebook.
A malwarebytes window flashed up, closing all programs
It was the quarintine box, saying that it had found 2 seperate trojan...something sign something.
I tried to highlight and delete the 2 entries. Wouldn't do anything.
X it out and turned off the computer tried to bring it back in safe mode. Husband tried 12 times to get safe mode.
Tapping F9 would only bring it to some re-boot screen.
Had to msconfig to get to safe mode.
Tried to run malwarebytes in safemode, got the same runtime error code 50003
Use windows remove program to remove malwarebytes to (in my mind) get rid of corrupt program.
Doing a search found this site and used it to download Malewarebytes
in this process also downloaded rkillls from here, it found one thing
Then Installed maLWAREBYTES, tried to run it and still got run time error 50003
Help? Be gentle. I don't even understand how to copy log files to show you.
Thank you,

A:Malwarebytes, runtime error 50003, unexpected error

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

Please download AdwCleaner by Xplode onto your Desktop.
Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.


If you click the Clean button all items listed in the report will be removed.

If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.

Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).

Please download
Junkware Removal Tool to your Desktop.
Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specif... Read more

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I am shocked...I can't open my website. I am shocked...I can't open my website. That's what I am getting.

Parse error: syntax error, unexpected '<' in /home/venyov/public_html/index.php on line 89

How do you fix this?

Thanks in advance!

A:Help fixing: Parse error: syntax error, unexpected

http://www.prosepoint.org/node/289 , note last line.


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hey friends this is a tougher one. I get this error using both a HOme premium DVD and using the HDD on this system ... best I can tell it is not giving me options about what sort of boot to attempt. Not sure the hardware is healthy but there are no removable devices present [that is no sd card, no usb thingies plugged halfway in, just the dvd drive which is either empty or with the win7 disc, depending on attempt]

someone pls give me the magic incantation...

A:Dell inspiron 14r: Error 0xc00000e9: Unexpected I/O error

Work through all of the steps given here for Troubleshooting Windows 7 Failure to Boot including the hardware tests..

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Hello guys, I'm a bit desperate with this issue.

My girlfriend was playing a game in her laptop. Something in her game made her a bit upset that she hit her laptop. She says that as soon as she hit the laptop, the laptop froze, so she shut it down. When she turned it back on, Windows displayed 2 messages, (bare with me, I'm Mexican and I'm about to translate spanish messages into english) Startup repair (recommended) and Start Windows Normally. Whichever I chose, Windows went into a "Loading Windows Files" with a big gray bar below, it fills to about 1/4, stops and then shows:

"Big long message detailing how I might have a flash memory inserted and or faulty HDD" along with

"Error 0xc00000e9: Unexpected I/O error" and then it loops, showing the first 2 messages and into this error message.

I have been searching everywhere, and even though I haven't tried many of the solutions for this problem I can at least say what I have done so far.

First, I can open F8, Advance Boot Settings. No matter what I do, if I Startup Repair, Safe Boot, Avoid restarting, etc, it ends up at the I/O Error, meaning F8 is useless so far.

F2, F12, do not help. There is no USB, SD and such connected to the laptop.

I have opened the laptop, removed the HDD, re-inserted it and nothing. I connected the HDD to my laptop, ran "chkdsk /f /x /(other command which I already forgot)" in cmd as an administrator and scanned the HDD with Windows Defender in Windows 8 r... Read more

A:Windows 7: Error 0xc00000e9: Unexpected I/O error

First of all Reg mate she hit the laptop and you don't need to be rocket scientist to know they are easy to break. The bang could have damaged all manner of thing from small ribbon cable joints to the drive itself - what was she thinking??

The chdsk you mentioned did you try the chkdsk C: /r option?

Try reseating the RAM and anything that is removable - easily.

If you have data backed up then you may be up for a system clean install and for that you can use this as long as you have the activation code on the sticker and pick the right version of Windows.
Clean Reinstall - Factory OEM Windows 7 < read tis carefully and see my pic for getting the version.
Plus doing this you will get rid of all the bloatware that Lenovo put on the machine.

But check out the other stuff first.

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I need help!!! I recieved the following error message when I power on my windows 7 PC.
I/o error.
Win Boot Mgr Error 0xc00000e9: Unexpected I/O error

Here is a picture

Anyways, I narrowed down the problem to a secondary harddrive on the computer. I was wondering if this means that harddrive is broken or something else is up. I just want to know if it is recoverable.

A:Win Boot Mgr Error 0xc00000e9: Unexpected I/O error


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Hey there,

My father's computer refuses to start. It's running Win7 Pro x64. When I attempt to start it up, it starts up the Windows Error Recovery program, suggesting that I launch Startup Repair, and allowing me to start Windows normally. In both scenarios, I get the same error. When I start normally, I get the Starting Windows text, then I get a solid white bar with Windows is loading files... above it. It fills up halfway, then I get Windows Boot Manager error 0xc00000e9: An unexpected I/o Error has occurred.

This computer is a stock Dell Inspiron 530s, with no new hardware devices added or removed in recent memory (other than starting from a USB stick once or twice, but not since I installed Win7 Pro x64 on here).

How should I proceed? Should I plug in a USB stick I have Xubuntu 9.04 on and backup all his files before I do anything?



A:Win Boot Mgr Error 0xc00000e9: Unexpected I/O error

Try this:

Startup Repair

System Repair Disc - Create
System Recovery Options
Repair Install

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Im new to this site and joined because im desperate for help. I have a Hp 2000 laptop that has given me problems since day 1. It all started 3 months ago when i had a bios update, so its start updating then my computer crashes and will not turn back on. I contact Hp and they send me the recovery discs. The recovery disks worked up until now but i couldnt ever turn my computer off because it would not start back so if it did ever shut off i had to completely redo it just to get it to turn back on. So yesterday when i was on, it locked up completely. So i throw the repair discs back in and it gets almost all the way to the end of the reinstillation on the Supplemental disc and then i get a black screen that says Unexpected Error I/O. This error can be caused by detaching an external device or by a faulty hardrive. I didnt detach any external devices nor do i even own any external devices except maybe an old USB. So i assume its the harddrive? Im SO sorry if i posted this in the wrong forums or if i just sound like a complete retard but im a beginner with this computer stuff and am desperate for help.

A:Unexpected Error I/O, Win 7 x64.

If it's still under warranty I send it back to HP and make them fix it. You should never have the kind of problems you are seeing.

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When I try to send a fax using Windows Fax and Scan I get an error message, "The fax can't be sent because of an unexpected error".  This happens whether I print to the virtual Fax printer or create a New Fax from within the Windows Fax and Scan application.  After selecting a Message Recipient and clicking Send there is a delay.  During this delay the modem picks up and drops the phone line several times.  After the delay I get a pop-up window that says:
Windows Fax and Scan (window)
Review fax status
View details
"The fax can't be sent because of an unexpected error"
When I select the document in the Outbox to examine its properties I see the following lines:
Status: Retrying
Extended status : Fatal error
Eventually the application gives the error message:
"The fax could not be sent after the maximum number of dialing attempts was completed".
My question is how do I resolve this error so that Windows Fax and Scan will send faxes using my modem.  What is preventing Windows Fax and Scan from sending faxes?  A deeper question would be why can't Windows Fax and Scan determine the cause of the problem.  Why is the problem an unexpected error? 
BackgroundI have already set up the Fax Settings to allow the device to Send faxes.  A device has been selected, which is my Conexant USB D400 modem.  The modem Query Modem responds with success in Diagnostics.  An identical (make & model) replacement fail... Read more

A:The fax can't be sent because of an unexpected error

The question has been re-posted on the Microsoft Communities forum at http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=&cr=&guid=&sloc=en-us&dg=microsoft.public.windows.vista.print_fax_scan&p=1&tid=ddfbcf2e-a417-425c-80a4-8d776d82cfa1
The solution was to download and reinstall the related device drivers (modem, system chipset, and possibly BIOS).   Even if the drivers are the same version and apparent size, even if they appear to work OK in other respects, they may still be corrupted.
Another possible solution is to check to see if the device and/or driver are Vista compatible.  Device hardware compatibility may be verified at the Windows HCL website http://www.microsoft.com/whdc/hcl/default.mspx. Device driver compatibility may be verified by examining the signature of the driver on the Driver tab of the device Properties in Device manager.   
The answer to the deep question is that the device did not respond as expected (unexpected) because of the corrupt drivers.  Windows can only use and diagnose devices though the drivers provided by the device manufacturers.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E2-3200 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 2
RAM: 7666 Mb
Graphics Card: Windows Live Display Driver, 8 Mb
Hard Drives: C: 919 GB (741 GB Free); D: 11 GB (1 GB Free);
Antivirus: AVG Antivirus, Enabled and Updated

I have not been able to get into a home improvement forum for a few days so I had a friend try on his computer. He was able to get in with no problem. I am using Chrome so I tried with Firefox and got in but the next time I tried to get in with FF it did the same thing. It says "unexpected error" in the address bar, nothing else. Thanks for any help.
PS: It only seems to be on this one place, all others are ok. www.doityourself.com

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Hello and thanks for all the help you provide here. I am running windows 7 and have not been able to run Superantispyware successfully since upgrading from XP. It will upgrade, start scanning and halfway through sends a message "unexpected error". They offer to respond ,however i've sent several requests with no reply. I feel unprotected. Now I wonder just what security I should run. I have avg, malwarebytes anti malware, spybot S&D--Should I delete all and go with microsoft security essentials? I am so confused. Thanks for assistance.

A:SAS unexpected error

If you have Malwarebytes' Anti-Malware, SuperAntiSpyware is certainly not a must.

Have you tried uninstalling and reinstalling SuperAntiSpyware?

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this came up the other day... i have no clue what it is and why it happened... can someone explain it to me and tell me what i can do about it... if anything? Thanks in advance.

# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c9010f3, pid=3676, tid=3848
# Java VM: Java HotSpot(TM) Client VM (1.5.0_06-b05 mixed mode, sharing)
# Problematic frame:
# C [ntdll.dll+0x10f3]

--------------- T H R E A D ---------------

Current thread (0x049542c0): JavaThread "AWT-EventQueue-4" [_thread_in_native, id=3848]

siginfo: ExceptionCode=0xc0000005, writing address 0x07f3ef74

EAX=0x00000000, EBX=0x2b3462c8, ECX=0x0c69f6b8, EDX=0x07f3ef6c
ESP=0x0c69f6c8, EBP=0x0c69f700, ESI=0x07f3ef58, EDI=0x07f3ef6c
EIP=0x7c9010f3, EFLAGS=0x00010246

Top of Stack: (sp=0x0c69f6c8)
0x0c69f6c8: 6d0d7ce2 07f3ef6c 049542c0 04954380
0x0c69f6d8: 6d0c80a3 049542c0 2aaf1ec0 2b3462c8
0x0c69f6e8: 21292a10 00000000 0c69f6dc 0c69fbe4
0x0c69f6f8: 6d0f34d0 00000000 0c69f734 099a899c
0x0c69f708: 04954380 0c69f744 00000001 21292a10
0x0c69f718: 0c69f710 00000000 0c69f744 2b347238
0x0c69f728: 00000000 2b3462c8 0c69f744 0c69f764
0x0c69f738: 099a2923 00000000 099a6449 21292a10

Instructions: (pc=0x7c9010f3)
0x7c9010e3: 24 00 00 00 00 90 90 90 90 90 8b 54 24 04 33 c0
0x7c9010f3: ff 4a 08 75 26 89 42 0c f0 ff 4a 04 7d 03 c2 04
Stack: [0x0c5a0000,0x0c6a0000), sp=0x0c69f6c8, free space=1021k
Native frames: (J=compiled Java co... Read more

A:Unexpected error?

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Hey Everyone In the Know!

I work for a small software company. I have a client who is running Vista and needs to install and the product. I have been able to install it on both 32 bit and 64 bit versions and run it successfully in my office; the client can install it, but it will not run. Instead, when attempting to open the app I recieve a simple message form Windows: Unexpected Error!

Now I did get the error in my test environment, but a reboot fixed it. I am runnin gin in XP SP2 comp. mode.

Anyone else seen anything like this or have any suggestions?



A:Unexpected Error!


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Hey all,

I am having an unexpected shutdown error, I am not sure what is causing this error. It never happens when I am actually using the computer, I just notice when I come back after over night or later in the day and I will have the following message.
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880072AE32D
BCP3: FFFFF8800A569F40
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Any Advice?

A:Unexpected Error


We will need your dmp files: http://www.sevenforums.com/crash-loc...d-problem.html
Please follow the instructions in the link above for uploading it.


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I’m trying to install windows 7 onto my HP 6710b laptop. But keep getting same error come up. (this also happens with 2 older hp laptops I have!) From start of boot with disc I get the following...

Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
Status: 0xc00000e9
Info: An unexpected I/O error has occurred.

Any ideas please.

A:An unexpected I/O error has occurred

Probably a bad burn to disk. Create a usb boot key to install from instead.

USB Windows 7 Installation Key Drive - Create

If fail, redownload .iso or use real "pressed" DVD.

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My computer is compaq CQ43-416TX Ci3-2330M

and it is displaying the error as follows:

status: 0x00000e9
Info: An unexpected error I/O has occurred

so...I am unable to start up my windows or computer...and can't even repair it or restore...

so what should I do?

A:unexpected I/O error has occurred!

You might find some help here: Google

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My computer had been crashing due to unexpected error. I get the following error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I have also attached the DMP files.

I would appreciate your help. Thanks!

A:PC Crashes from unexpected error

Most dumps point to a USB device/Port
remove any unnecessary USB devices

This was likely caused by the following module: usbhub.sys
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA8004F89160)

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While playing the game randomly will minimize to the Unexpected Error screen.

I tried to Alt+Tab to get back to the error, as it tries to go back into the game automatically, but when I Alt+Tab, it just goes back to a black screen. Task Manager does the same thing, I can get it to show up for a second then a black screen. Alt+F4 won't do anything either.

Only things I found to work are either waiting about 15 minutes and the game reboots itself, or to physically restart the computer. The black screen prevents me from going through the Start Menu, but when I Ctrl+Alt+Delete, that initial screen stays up, but once I make a choice, the black screen takes over.

I have already verified all my drivers are up to date, and both my copy of the game and Windows are genuine.

CoD4:MW does the same thing, but it at least will exit after showing the error with no details.

A:Black Ops 2 Unexpected Error

well blackops 2 working on my window7 but not working in win8 ..just showing black screen with error online solution

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530GB +

I get this error when I try to search. I have no idea why I am having this error nor do I know how to fix it.

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Everytime I try and start up my Toshiba Satellite laptop I get the following message after a few minutes of a blank screen.

Windows has encountered a problem communicating with a device connected to your computer.

This error can be caused by unplugging a removable storage device such as an external usb drive whilst the device was still in use. etc etc (there were no devices plugged into my laptop)

File: \Boo\BCD
Status: 0xc00000e9
Info: An unexpected I/O error has occurred.

I cannot get any further than this as when I press to continue after a few minutes of a black screen I get the same message. I've tried pressing F8 but it just doesn't work.

Can anyone help!!!

A:Unexpected I/O error has occurred

Hi EJH and welcome to SF
For future reference:
Based on what you wrote, it's either a bad plug somewhere or a damaged device driver or worst case scenario: some faulty hardware.
Since it's a Laptop, please check if all those removable devices (like HDD, CD, DVD etc.) Take everything out (incl. RAM), clean it and carefully reconnect the pieces.
It appears you can't boot into safe mode. So let's see how far you get with this. If you get to a point where you can work safely again, I would recommend to update the Chipset drivers (in case the unresponsive device is part of your North bridge)


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Hi, I have a huge problem with my laptop...

One hour ago, i got a bluescreen about something not working and that I should restart the PC. I did so, and got this error:

Windows Boot Manager

Windows has encounted a problem communicating with a device connected to your computer.

This error can be caused by unplugged a removable storage device such as an external USB drive while the drive is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable is properly connected and then restart your computer.

If you continue to receive this error message, contact the hardware manufacturer.

Status: 0xc00000e9

Info: An unexpected I/O error has occurred.

ENTER=Continue ESC=Exit

If I press either Enter or Exit, the error appears again after a few seconds. My Notebook is an
Asus X70IO-TY021C 43,9 cm (17,3 Zoll) Notebook (Intel Core 2 Duo T6500 2.1GHz, 4GB RAM, 500GB HDD, Nvidia GeForce GT 120M, DVD +- DL RW, Vista Home Premium)

Can anyone help me please, I'm really kinda desperate...

A:An unexpected I/O error has occured.

from what i've been able to gleen from the web it's basicly your hard drive is either had it or needs the master boot record rewritten.

a link to guide from iseeuu forum member on how to redo your mbr should it require it.
MBR - Restore Windows 7 Master Boot Record

if you don't have a cd you may be able to press f8 after bios post and select 'repair computer' will be at the top if it's enabled but it is down to the manufacter to add it or not.

if your hdd has sacked it you could utilising another machine download a hdd tool from the manufacter website burn it to a disc as bootable and boot from disc at post, it will tell you if something is wrong.

if neither of these helps or isn't relevent let me know i'll think of something

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My PC crashed from unexpected error. I get the following message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Help please!

A:PC crashes from unexpected error

Quote: Originally Posted by eggluze


My PC crashed from unexpected error. I get the following message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Help please!

We need the actual dmp file

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

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I'm running Windows XP Pro, when I switch log on names I get a pop up box which says "Unexpected error; quitting" I just hit OK and it goes away. I'm wondering what the problem might be or if anyone else has had this happen and how was it repaired.


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the laptop is 5 months old with windows 7. i start it up and it goes black after the boot screen and then after a min or so a load bar loading windows files comes up it gets about 1/4 of the way up and stalls then i get this message something about removing any usb devices such as a hdd or cd rom but i have no usb devices. i tried removing the dvd drive in the laptop and booting and had no luck. i tried booting up the windows 7 dvd hoping i could use the repair facility with that and for some reason it will not boot from the cd it just goes straight to the same screen.
i tried pressing f8 and the safe mode option came up and i selected that and the same load bar came up and stalled 1/4 of the way. now whenever i start the message keeps coming up but i have the option to start windows which strangely loads up the starting windows logo but then goes back to the same old screen.

im guessing its a hdd problem somethings got corrupted. ive connected the hdd from the laptop to my desktop and im able to view all the files from it so the hdd isnt damaged all the files are there and i can access them fine.

what do i need to do to fix this? im sure its quite a complicated answer but it shouldnt be too hard i have a good bit of computer experience. what file/files are most likely to have become corrupted and is it possible for me to dig through the files on the hdd and replace them with non corrupted files? if thats even what the problem is
the hdd has a factory ima... Read more

A:Unexpected I/O error has occured??

With the Hard Drive connected to another PC I would run a Virus Scan on it. For Viruses I recommend Microsoft Security Essentials http://www.microsoft.com/security_essentials/ and for Spyware/Malware I recommend MalwareBytes Malwarebytes

I would run these scans before trying anything else. Please let me know how you get on.


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I can not install. During temp files copy, I get that Unexpected error message with error code 0X6 telling to restart install.

A:Unexpected error. Err code: 0X6

Yes, the issue mostly can be caused by a disk error. Also, you can try to burn the ISO file at a low speed. Thanks.

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This BSOD occurred when I changed the performance setting from 'Performance' to 'Power Save' in ASUS AI Suite 3. Can some one interpret the dump file (attached) please?

Thanks in advance.


A:Unexpected BSOD error

I don't recommend using programs like ASUS AI suite as they can cause a lot of problems.

Anyway, the bugchecks you are having point to hardware.

Run these hardware tests:
Stress test your CPU with Prime95

I recommend running Prime95 for around 2 hours


As with most stress tests your component's temperature will rapidly increase.
It is advised that you download a temperature monitoring program like HWmonitor
Keep an eye on your temperatures and stop the tests if it starts to overheat

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes


Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures

Memtest86 will test your RAM


Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Run a Disk Check to scan for errors


Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

Post back the results.

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I have been having a problem with windows 2000 professional in that it always crashes it gives me the error "explorer.exe has unexpectedly I will make a log of it" it happens allot when I start up. I also have the same error with iexplore.exe and scvhost.exe I also have problems with it restarting on it's own. I think that is the CPU fan, it works and is running but I am going to replace it just to make sure. I have also low leveled my hard drive and re-installed windows 2000 countless times. It happens more often then other times and also it happens more often when using the Internet. If it quits on a web page, I often will use the browser fine until I get back to the previous page it crashed on. Thanks a lot for your help it is greatly appreciated.


A:explorer.exe unexpected error

Hiya and welcome

Can you post the full error message? If there is a Details button, click it and copy/paste the contents here.



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Every so often I hear an error sound, usually nothing is happening at the time, I have no open windows and am not doing anything with the computer. Does anyone know what may cause this? I have used several spyware and adware scanning tools but nothing seems to be detected. I had a virus/ trojan problem before but managed to remove the infections and have had no other problems since.

A:unexpected error sound

Hi scoobyjenkins,
Could be a possible lingering hidden program or spyware running in the background. I suggest running a different spyware program and see what comes out. It could be caused by a piece of spyware missing a file that was removed in a previous scan and its beeping because it can't find the file.

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i have the latest version of hijack this im on XP home and it has run fine before now but now it has just come up with unexpected error when i try and open the program
if anyone could help it would be much appreciated

A:hijackthis unexpected error

I think that the best bet would be to uninstall it, then reinstall it.

You can get he latest version here .

Let us know if this fixes it!

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I am the owner of an HP Chromebook and I have recently had to go into recovery mode and several times I have used a 16GB USB stick as my recovery media and everytime after verifying my media it says, "An unexpected error has occurred. Please refer to google.com/chromeos/recovery for trouble shooting issues." Please help.

A:An Unexpected Error Has Occurred

Hello, and Welcome to the HP Support Community! My HP ChromeBook 11 has an option called "PowerWash".  It wipes the tablet clean, then reloads the OS. All your data saved in the cloud returns. Have you tried this? WyreNut

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Greetings All,
I'm using an emachine 600, 20 gig hard drive. I've had this computer about 3 years. It came with an Atapi cd burner. I use a couple of different burner control programs like adaptec easy cd creator 4, and wavelab. My burner recently stopped working. It will read, but it won't write. I've cleaned it with a dry cleaner, I've run anti virus and spyware, I opened up the tower and made sure that the connections were good, I've uninstalled and reinstalled all software, and I've tried ASPI FORCE. I'm almost certain that the burner is shot, but I wanted to check with the experts before I try to replace it. I'm not very computer literate, so if anyone knows what I should do from here, please advise. All comments are greatly appreciated, thank you. Oh, if a novice like myself should not attempt to replace the burner, please let me know that also.

A:cd burner unexpected error

hi crazy. are you getting any error messages when you try to burn ? what did your spyware and antivirus scans come up with and have they been updated recently? has your machine beening running normally other than the cdrw will not write ? and lastly if the burner is original equipment it could be near the end of its useful life (as you suspect)...as least as far as cd burning. i dont think anyone here at the forum can accurately identify your problem without more info.
as a side note cd's are relatively simple to replace. if you got the side panel off to check the connectors i dont see any reason you cant replace the drive if you do it carefully.

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the problem occurs just after logging into win2000, if i click ok in the error box i get a blank screen for a few seconds & then the desktop reappears, followed shortley by the error again

if i dont click ok in the error box i can use the pc as normal but it is very laggy

the problem does not occur in safe mode

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I have a problem similar to this thread where i am getting unexpected shutdown error.



Shut down unexpectedly

12/9/2008 9:27 PM

Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 9D7730B4
BCP3: 8A7CCC68
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Server information: 4a97f2d9-992f-4d1a-99d5-dea95e48b0da

I've done what the original op did.. so I hope I can get a good answer...


A:unexpected shutdown error


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Almost every morning I have to log off and back on to the WinServer 2003 for my Win7 machine. Clicking on the drive in Explorer most of the time says that an unexpected error occurred. Sometimes it allows me to login right there, but most of the time, no.

I also control the server backup with Nero from the Win7 machine and it always fails because it cannot find the server.

This is very annoying. Please let me know how to fix this.


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Hey guys. I am afraid that I have screwed up my acer laptop, which had fallen to the ground(I was actually sleepwalking and I somehow knocked it down really hard).
Starting up the computer, I got:
Unexpected I/O errorhas occured.
Windows had encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable stoarge device such as an external USB drive harddrive....bla bla bla

I am very much unacquainted with computers when it comes to solving problems like this. I'm afraid I screwed up my harddrive...
What is the cause of this?
And can you please explain to me how I can rectify this problem in different ways(as I know it may not necessarily be the harddrive I wrecked)?

I also have windows 7 Home

A:Unexpected I/O error has occurred

Hello yellowkataki. Welcome to the Forum.

That error is most often associated with a failed hard drive. But since you knocked the PC to the floor the possibility that the hard drive is simply disconnected is pretty good.

If you are handy, and have a set of small screwdrivers and such, then you could open the laptop up and check it for any loose or disconnected parts.

It is best to download the PDF copy of your laptop's Service Manual and read it before attempting this. There will be pictograms and they will give you the order that things must go in and out.

If you are not mechanically inclined then my best advice would be to take it to a repair shop, or if that is a funny idea in central Australia then you could ship it to an authorized repair center.

Most disappointingly, that error could also be caused by a cracked or broken motherboard, or an actual hard drive failure. Shock is a common cause of hard drive failure. So you've got to hope that something just got jarred loose.

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I have an Acer Aspire 5738Z laptop with no problems since I bought it 2 years ago. Pre-loaded with Windows 7 operating system. However, recently it seems to have suddenly died on me! It froze, then I had to switch it off. When I switched it back on all I get is a black screen with the following text:
Windows Boot Manager (In bar at top of screen)
Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removeable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer,
Status: 0xc00000e9
Info: An unexpected I/O error has occured.

Because I have failed to get past the black screen with this text, I gambled on buying a new hard drive. Now that I have fitted the new hard drive all I get is a black screen with a flashing cursor in the top left corner. I have the restore disks ready but am unable to type anything into the screen. Help!

A:An unexpected I/0 error has occurd

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Well July 1st when I woke up I found that my computer restarted and said that it recovered from an unexpected error and I sent the data to Microsoft and they gave me this solution.

Solve a problem with your PC
You received this message because hardware or software on your computer caused Windows to shut down unexpectedly and restart. This is a serious problem, commonly referred to as a stop error or blue screen.

If you've received this error more than once, we recommend that you do the following:

Back up your files to avoid data loss in case of a complete hardware failure.

Contact the original manufacturer of your computer to determine the specific component which is failing.

How do I find my computer manufacturer?

Click the Start button , type msinfo32 in the search box, and then press Enter. Your computer manufacturer is listed as the System Manufacturer in the right pane of the System Information window.

Click to go online to see contact info for most computer manufacturers
Additional technical info

Although we know the problem is caused by a hardware component, the error report doesn't contain enough info to tell us the specific component. It's likely that the problem is being caused by one of the following computer components:

Random access memory (RAM)
System board
Central Processing Unit (CPU)
Power supply

Its been over 24 hours with no problem. I posted a topic on my manufacturers forum and a person suggeste... Read more

A:Windows 7 recovered from unexpected error

Your .dmp file was corrupted. Please provide more information by following the http://www.sevenforums.com/crashes-d...tructions.html. Those instructions collect logs that can help pinpoint the type of crash and possibly why the crash occurred.

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