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HP ENVY 17t-k000 freezes on bootup (and a little ranting :)

Q: HP ENVY 17t-k000 freezes on bootup (and a little ranting :)

Freezes right at bootup, sometimes in BIOS, sometimes I get as far as windows logon screen before it freezes again. And if I leave it off long enough, I would be able to log into windows before it freezing again. All these cases would require a hard reboot. Definitely some kind of hardware issue. I'm out of warranty, no surprise. Rant: For those reading, including HP reps, I'd have to say very politely that HP is horrible, just horrible. Customer service is great though, nice people I've enjoyed talking with, but still, it doesn't make up for the horrible product, wasted time, and frustration. I personally don't buy HP, mostly Apple (a bit more $$ but worth it), but still cannot sway family members of older generations to do so (but they're slowly seeing the light). They are still fixated on the HP golden days of reliability, which was way in the past. Perhaps with this latest purchase, I can make a stronger case for HP's downward trend to the old folks. But for now, I have a blank screen staring at me. Cheers.

Preferred Solution: HP ENVY 17t-k000 freezes on bootup (and a little ranting :)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: HP ENVY 17t-k000 freezes on bootup (and a little ranting :)

And I have some Apple horror stories I can tell you but let's not. Do you want to try to fix the HP? Or are we just going to throw in the towel? Frankly sounds to me like maybe bad memory or a bad hard drive, either of which could be easily remedied. To replace it with a like MacBook Pro might cost $2500. True, it is a more robust product but HP also makes professional laptops in that price range that I will stack up against Apple notebooks any day.

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Since my warranty expired, was wondering if an HP rep would be so kind as to provide a download link for DMI tool for this model.  "Product Information not valid" error on bootup.
[Personal Information Removed]
Thanks in advance,

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Will not power down on shutdown request. Must manually force shutdown. Restart  and boot start up works properly. Any and all help would be most appreciated )

A:HP ENVY 17t-k000 CTO Notebook PC will not power down

Hi, Try the following. Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane. In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook. When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer. https://downloadcenter.intel.com/download/26127/Intel-Management-Engine-Consumer-Driver-for-Intel-NU... When the installation has completed, restart the notebook. When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking. Regards, DP-K

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Hallo everyone, So this model has an internal battery so of course all the other help finding the serial number is basically useless. I am just wanting to know if I need to get my laptop a new battery due to the recent recall... Since I honestly don't fancy having the risk of it (and all my schoolwork) catch on fire. Though I am sure no one does. Basically any help is help, I just want to check to see if it is part of the recall since I know I bought it in the time frame of the recalled batteries. Thanks a bunch, Skyefer

A:HP ENVY m6-k000 Sleekbook Battery Serial #?

Hi, Please remove the batterry, it has a whole bunch of information on it including s/n, p/n and reguration information. Regards.

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I just bought an Envy 15t K000 CTO laptop and want to ADD an SSD as the system drive. At the same time, I want to keep the original HDD at its place as a storage for pictures and videos. I found a maintenance handbook on hp.com and it said that the K000 model had a m2280 slot.So I wonder if I could buy an m2280 SSD and install the operating system in it while keep the HDD and the optical drive. 

View Solution.

A:Does HP Envy 15t k000 CTO support m2280 ngff SSD?

Well I just disassembled the system board and had a look inside. Now I can confirm that the model Envy 15t k000 CTO does not have an m2280 SSD slot although the manual says it have. In fact, there's space for the slot behind the system board and the size should be m2280. But the fact is there's no such an slot. Pity. If you want to add an SSD to the laptop, you have to replace the HDD with an SATA III SSD.  The HDD can replace the optical drive if you want to keep the HDD as the storage. 

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I had installed an insider preview build of windows 10 a while back and it wiped the 1920x1080p display option. I rolled back my OS and the driver, but the option did not return. Since then I have performed a clean install of windows 10 and the display option did not return. I have tried a couple times to solve the issue, but now I finally have the time to formally address this and hopefully find a fix. It's not a big issue, but it pisses me off every time I think of it. Any suggestions to fix this?

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I purchased my HP ENVY 15t-k000 CTO Notebook PC Graphics Driver keeps crashing after Windows 10 upgrade.  The driver that HP says I should update to will not upload and gives me this error message.  I guess the laptop has a special driver that was put in the Costco laptops.  My current driver is Intel HD Graphics 4600.  It constantly crashes.  HELP!!!

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My Hp Support Assistant wants me to update my bios . . .  I have two questions in regard to this. 1. The software to flash the bios is not compatiable with windows 10.  Will it be safe to run anyways? (yes, i installed free upgrade to windows 10)  2.  sp71055.exe  f42.ap1 (is the file it is recomended to run for my intel i7, the patch notes (always never enough information) state that it restores or provides original bios.  my instaled bios version is bios verson / date f/34. 12 19 2014 On a previous occasion i believed i did flash the bios already, and was wondering if I needed to restore to the original version, or is that languague used a little 'off'  

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I have two issues that I hope you can assist me with.  The first paragraph below is for the first issue.  The second paragraph below is for the second issue.  I appreciate any assistance you could provide.
On 4/2/2016, I placed an order for a new display back cover and a set of hinges in the HP Parts Store.  My HP [personal information removed].  Total order cost = $233.91 in US dollars.  I paid for the parts already via credit card and the parts were delivered to me.  A friend of mine repairs laptops as a full time occupation.  She was planning to help me repair the broken laptop hinge and replace the back cover so part of the replacement hinge would be protected when I transport the computer.  Unfortunately, my friend found out that her sister was diagnosed with terminal cancer after I received the parts from the HP Parts Store.  My friend has been spending lots of time caring for her ill sister and her elderly parents in their 80s.  She is unable to help me repair the right hinge and back cover of my laptop.  The parts have not been touched and they are still in the boxes.  I would like to return the parts and receive a credit applied to my charge account; however the HP return policy states that parts must be returned in 14 days.  The HP Parts Store also charges a restocking fee.  Can you assist with this return transaction?  I would prefer to not pay the restocking fee.    
&... Read more

A:HP Envy 15t-K000 Hinge repair and return parts to HP Parts S...



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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Hello ,  i lose my recovery when i was restting my laptop and then i install windows 10 as MBR BOOTUP type it was very slow ,i convert the boot type to GPT and it become more slow.  please help me , Thanks.

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This is getting ridiculous !!!

From July 12th to today 29th, I had installed a total of 33 optional updates entirely about MSE. ( I use manual update method )

I am think of going back to Avast free edition !!! This MSE optional Update is B.S.

A:MSE optional update - just ranting. It's not a problem.

They average 2-3 a day so you may have even missed some.

I have mine set to run a quick scan everyday with "Check for ther latest virus and spyware definitions before running a scheduled scan" selected. So it updates automatically every day, but only once a day when the scan runs. So I suppose I'm missing at least one update each day but they are cumulative and for me it works fine.

I could probably get at least one additional update by adjusting the time I run the quick scan but I know that the way MSE auto updates is a bit odd. When I first was using it I let it install it's own updates without running a scan and it was kind of strange how it did it so I went with to quick scan everyday option. Works for me.

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Hi all

Not only are my posts disappearing into the black hole, but Thunderbird/MozillaZine are failing to reply to my emails requesting help.

It is possible that I am at fault, but a few of my posts are available from a few weeks ago. So what is going on??

I tell you, THBD is driving me totally mad.

Perhaps you can help me with the problem that I have been posting to THBD.

I switched from Mic Outlook 2003 to THBD. After a short time, I got fed up with the annoyances of THBD so decided to go back to Outlook. Yes I know, many many of you are not keen fans, but for the time being, it suits me because I don't have to navigate or seek support that doesn't exist.

The problem: Outlook now contains absolutley NONE of my data (I'm sure data is the wrong word for emails contacts etc but I can't think of a better word!!)

Whilst attempting to import from THBD to Outlook, I somehow managed to lose THBD, and then realized that it had been uninstalled.

So now I am without all my critical "data", especially the Outlook calendar as I manage my life by it!!

So, if anyone can help me restore my Outlook, I will be over the moon.

NOTE: I am not very technically minded, so if you would please respond as if you were taking the text from "Computing/Web/Email for Dummies" or explaining it to a child. Then again, most kids these days are more computer literate than the likes of me!!

I am on my knees begging for help....!

A::ranting: Thunderbird Forums Lose All My Posts

Did you backup your stuff whilst changing over to THBD?

Here under a list of locations where to find particular files :

Outlook data files (.pst)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Offline Folders file (.ost)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Personal Address Book (.pab)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Offline Address Books (.oab)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Command bar and menu customizations (.dat)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook

Navigation Pane settings (.xml)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook\Outlook.xml

This file includes Shortcuts, Calendar, and Contact links.

Registered Microsoft Exchange extensions (.dat)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Outlook contacts nicknames (.nk2)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook

Rules (.rwz)

drive:\Documents and Settings\<user>\Application Data ... Read more

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I have an HP Pavilion ZE5185, win xp that just started hanging on boot up. The hang occurs on every option I choose in the menu I get when I hit f5 at boot up. The screen that it hangs on is the blue one right before it shows me my user profiles to log into. It has the windows XP logo. I can move my mouse, and the hard drive light flickers occasionaly. No other buttons respond, no ctrl+alt+del or crtl+shift+esc It does hibernate if I hit fn+f12

This even happens in safe mode.

Anybody else ever seen this?

A:XP freezes on bootup

i'm thinking it could be a hardware problem, simply because of how early in the boot up process it freezes. Are all the fans spinning inside? could be that the cpu is getting to hot because the fan has stopped spinning, would be a wise idea to check all the other connections just in case, also see if the video card is seated correctley. if you can get into the bios post the temp of the cpu.

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Hello everyone,

I have a P4 desktop running windows xp pro. It runs fine, but every once in a while during the Windows XP loading screen (where the blue bars go by) my computer freezes. I have to reboot it and then it turns on fine. Does anyone know how I can begin diagnosing this problem? Is there a way to access some sort of log files. Note that once the computer is on, there is no mentioned about errors.


A:Win XP freezes on bootup

Oh, and its an HP compaq dc7100 desktop

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currently having a problem at hand. My PC is slow and it always freeze after each bootup.

Sometimes it will hang after my desktop loads, sometimes i don't even get a chance to see my desktop before it froze ...
I have posted this under the Malware Forum but the problem persists after we removed some Trojan and stuff.

Any assistance is greatly appreciated

A:PC always freezes when bootup

Hi .How much free space on C: partition? How much total space?How much RAM installed for system?Any error messages when the system freezes?Have you checked to see if all fans are working...have you checked the system for possible overheating?Cleaning the Interior of your PC - http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/ System manufacturer and model?Louis

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I have a Compaq Presario C700 with a Pentium Dual core processor and 2 gig of memory running Microsoft Vista. Soon after boot up, it will freeze. After rebooting in Safe Mode, I was able to run Spybot and Malwarebytes with some success but not totally. I believe the anti virus software was neglected. Any thoughts? Your help is greatly appreciated.

A:Lap Top Freezes Soon After Bootup

Due to a lack of interest, I had to take a different avenue to resolve this problem.

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My Computer Specs:
CPU: AMD Athlon 64 X2 5200+, 940 pin
Memory: 2GB of PC2-5300, DDR2-667Mhz (2 - 1GB module)
Hard Drive: 320 GB SATA II Hard Drive, 7200rpm, 8 MB cache
VGA: NVIDIA GeForce 6200tc 128MB
Audio: On board 7.1 CH HD Audio CODEC
Motherboard: ABIT NF-M2nView
Chipset: NVIDIA 6150/NF430
Modem: 56k Modem V.92 Standard
Other Drives:
20X DVD+/-R/RW Double Layer Dual Burner w/ Lightscribe Technology

Power Supply: 400 Watts
Operating System: Windows XP PRO SP3
When i bootup my computer it freezes at the first screen. It takes about 20-30 minutes and then it finally boots ups.

When it freezes, all that i see is Phoenix Award thing on top. My Mother Board name is also shown, and under that my processor name. On the bottom of the screen there is options to the SETUP and BOOT Menu. However the buttons do not work when you press on it. It works only after the 20-30 minute wait when it eventually boot ups.

Is there anyway i can fix this problem? Thanks in advance.

A:Bootup Freezes

Sounds like a hardware issue, start disconnecting hardware one at a time, when the boot lag stops, you have found the offending hardware.

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Hello, my computer has been either freezing 5 seconds after it boots up, or the icons just never appear. I have tried uninstalling and re-installing my graphics drivers, but that did nothing. My computer does work in safe mode though, which I am in now. Hopefully someone can help, heres the log.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:14:45 PM, on 9/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\PokerStars\PokerStars.exe
C:\Documents and Settings\Adam\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Adam\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Adam\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Adam\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?o=101676&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.micro... Read more

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After working perfectly fine, my computer suddenly decided to start 'freezing'/'hanging' after displaying the XP logo in startup.
However, for some reason I can boot into safe mode and operate the system fine from there.

I have run msconfig and changed the startup settings so nothing loads but it still doesn't work. I have ran chkdsk and a couple of anti-virus progs but still nothing. System Restore doesn't work either.

The hard disk is only two months old and, like I said, I've had no problems prior to today.

Any ideas?

A:Freezes After Xp Bootup Logo

Have you tried selecting "Last Known Good Configuration" from the Safe Mode menu.

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After working perfectly fine, my computer suddenly decided to start 'freezing'/'hanging' after displaying the XP logo in startup.
However, for some reason I can boot into safe mode and operate the system fine from there.

I have run msconfig and changed the startup settings so nothing loads but it still doesn't work. I have ran chkdsk and a couple of anti-virus progs but still nothing. System Restore doesn't work either.

The hard disk is only two months old and, like I said, I've had no problems prior to today.

Any ideas?

A:Freezes after XP bootup logo

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I turned on my laptop this morning and tried to access the web. My computer froze (as it tends to do because it is not a well made laptop and overheats) and it wouldn't respond. So I held the on/off button for 3 seconds to turn it off. When I tried to reboot it gave me an error message. There was a whole list of things such as what HDD I am using and how much ram I have etc. At the end of the list it said Error and then it said something about my network card or adapter or something like that. I don't remember the error and forgot to write it down. It then asked me if I wanted to continue or enter setup. I hit continue and it froze while on the Windows XP (home) bootup screen (has the windows xp logo with a progress bar below it). I tried to reboot and same thing again. I was able to enter the bios but didn't know what to do there. I was also able to enter in safe mode so I restored to a previous point. That didn't help either so I just shut it off and went out for an hour or two. When I came back it actually booted up. I don't know why. I entered windows and turned on the switch that powers on my wireless card. This resulted in a blue screen which said the following (ellipses indicate that something is omitted either because I did not get a chance to write it down or the message moved too fast).

...Run driver verifier against any new or suspect drivers. If that doesn't reveal the corrupting driver, try enabling special pool. Both of these feat... Read more

A:Computer Freezes during bootup. Please help!

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My laptop is about a 6 year old ASUS originally running Win7, now running Win10. For the last couple months I have had problems on bootup.
When booting my computer, it will do one of several things. It will either BSOD to a system repair or missing kernel screen, it will freeze on system login, it will black screen and become unresponsive on login, or it will go to desktop but will freeze after a few seconds.
If I hard reboot the system several times, usually between 3 and 8, I can get it to start up and it will run just fine.
I have switched my main hard drive to a SSD but these problems were happening before any hardware changes. Also, it happens whether I have the battery in or not.
If anyone could help me out if appreciate it.

A:BSOD and freezes on bootup

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

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The bootup works fine as Windows XP starts up. Windows will load a few start-up programs, then windows will halt for 12 minutes before loading the rest of the startup programs. During this time, the Start Bar will freeze and the cursor will be an hourglass when passing over the Start Bar. Also, Internet Explorer can be started but can't access the Internet until the freeze is over. Can anybody help?

StartupList report, 9/9/2003, 11:28:29 PM
StartupList version: 1.52
Started from : E:\Documents and Settings\Leonardo\Local Settings\Temp\StartupList.EXE
Detected: Windows XP (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 (6.00.2600.0000)
* Using default options

Running processes:

E:\Program Files\NetLimiter\NetLimiter.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
E:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
E:\Program Files\Messenger\msmsgs.exe
E:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmnt.exe
E:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
E:\Program Files\Hewlett-Packard\HP OfficeJet Series 7... Read more

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Long story short:

Computer broke down and after checking with chkdsk it had some unsolvable issues. Tryed to make image from that disk with Ghost but it also couldn't read all data so using some recovery software (Easy recovery pro I guess) under XPE (CD bootable XP version can access HDD and many other good options) I copied everything I could on other HDD. Computer boots up in Safe mode till TDI.SYS and hangs there. Normal bootup freezes on black screen :(

Once I had BSOD which said:

STOP: C0000221 {Bad image checksum}
The image MPR.DLL is probably corrupt. The header checksumm does not match the computed checksum.

I changed that MPR.DLL with fresh installed XP copy on the same PC and BSOD disapiered, but freezes still at TDI.SYS

When I try to repair it with WIN CD, instalation doesn't see this instalation on HDD and offers only fresh new copy

Computer is old:
CPU: Celeron 1.8GHz
RAM: 256MB
HDD: broken Maxtor 40GB IDE
Video, LAN onbord

There was some specific services running on that PC - phone registry, specific MySQL databases, and some other old software I don't have copies - I know that only brave ones doesn't make backups - mine is done 2 months ago, but anyway only data no software :(

Any help on making this PC running again

Thank You.

A:XP freezes on bootup without BSOD at TDY.SYS


Aske any information You need

Or if you think it is not possible then say it, but I hope You will not


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Ok so whenever I bootup on the computer everything runs for a couple of minutes and then it just freezes, I can't move my mouse or anything, I can still however hear the fans and such running inside the pc. The moment that it does freeze I always hear a quiet sort of popping noise coming from the speakers. Does anyone know what is wrong with my computer?

The specs are:

Intel 845e mb
Intel Pentium 4 1.7ghz
512 mb of ram
radeon 7000 64mb agp
windows xp home edition

A:Computer Freezes After Bootup

Can you boot into safe mode?

If you can get into safe mode, then please run any virus scanners you have. If you aint got one you can download AVG Antivirus from here. If you install AVG Antivirus then please run updates. Clear any infections foundn't.

Then reboot and see if you can boot in normal mode without the crashes.

If it still crashes, boot into safe mode and dowload HJT (Hijackthis) from here.

Note: Please do not put hijackthis in a temp folder. Put it in a directory for hijackthis. After doing that rename it crusty. This is because some malware can hide from hijack.

HJT is freeware spyware-removal tool for Microsoft Windows originally created by Merijn Bellekom, and later sold to Trend Micro.Click to expand...

Then please upload your HJT log as an attachment into this thread, but only after doing the above.

Regards Jase

This thread is for the use of blim10 only. Please do not post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

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I am not sure if this is the right place to put this so please tell me if its not. My pc sometimes freezes just before the windows logo starts to play (attached photo) and authorities it boots up just fine! There is no blue screen or anything it just freezes. My pc runs fine otherwise and I am not overclocking. I do not want to reinstall windows as i have lots of software that have had all their serial keys used up.
My system is windows 7 64bit retail. My PC has:
Nvidia evga GTX 460
i5 2500k cpu
intel DP67DE motherboard
6gb of ram

can anybody help?

many thanks

A:Windows freezes at bootup

Quote: Originally Posted by hahaha10000

I am not sure if this is the right place to put this so please tell me if its not. My pc sometimes freezes just before the windows logo starts to play (attached photo) and authorities it boots up just fine! There is no blue screen or anything it just freezes. My pc runs fine otherwise and I am not overclocking. I do not want to reinstall windows as i have lots of software that have had all their serial keys used up.
My system is windows 7 64bit retail. My PC has:
Nvidia evga GTX 460
i5 2500k cpu
intel DP67DE motherboard
6gb of ram

can anybody help?

many thanks

Have you tried booting into safe mode (F8)?

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All of a sudden the other day my OS (Win XP Pro, SP II) froze shortly after bootup.

I was able get on Firefox but the mouse froze on the XP screen when running any HD application...

Ctrl-Alt-Delete didn't free up the mouse, and doing it twice got no response.

Earlier, I couldn't find any conflicts on the Device Manager.

I changed my mouse connection from USB to Serial, but that made no difference...

This AM, Windows booted up OK, but the screen froze right after a few tray &
desktop icons had loaded. Ctrl-Alt-Delete still didn't function for a shutdown...

Strangely, the Num-Lock light and the mouse underside red beam stayed on after shutdown...

Thanks for any feedback!

A:XP Screen Freezes After Bootup

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All of a sudden yesterday my OS (Win XP Pro, SP II) froze shortly after bootup.

I was able get on Firefox but the mouse froze on the XP screen when running any HD application...

Ctrl-Alt-Delete didn't free up the mouse, and doing it twice got no response.

Earlier, I couldn't find any conflicts on the Device Manager.

I changed my mouse connection from USB to Serial, but that made no difference...

This AM, Windows booted up OK, but the screen froze right after a few tray &
desktop icons had loaded. Ctrl-Alt-Delete still didn't function for a shutdown...

Strangely, the Num-Lock light and the mouse underside red beam stayed on after shutdown...

I have 3 Gig of RAM, so I doubt memory is an issue (??).

My responses may be sporadic after 5 pm EST, as I only have access to a PC at work....

Thanks in advance for responses.

A:XP Pro Screen Freezes After Bootup

have you tried starting in safe mode, if you can, try last known good config.

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I'm at my wit's end with this problem and i'ts rare that I can't solve my own PC issues so maybe someone here can help me.

For a at least a month now my computer has been freezing about five minutes after starting the boot-up sequence (as in 5 minutes after hitting the power button). No BSoD or anything. Just a freeze. I have tried many different things to troubleshoot. First let me tell you my specs and then I'll tell you what I've already tried so far.

My PC:
Asus P5K-Deluxe motherboard
intel Q6700 processor with Thermalright Ultra 120 air cooler
WD 500GB AAKS hard drive
4GB G.Skill DDR2-1000 RAM
Nvidia 8800GT SSC video card (just changed out to a BFG 9800GTX OCX)
Thermaltake toughpower 750 watt PSU
LG DVDR drive
coolermaster CM690 case with 7 120mm fans for cooling.

Running Windows Vista x64 SP1

now here's what I've tried so far:
initially tried system restore to a point before the problem started

scanned for viruses and malware using Avira, Trendmicro online scan, Avast, Superantispyware and Malwarebytes

upgraded my motherboard's BIOS

returned all settings to stock

upped the videocard fan speeds using Rivatuner

replaced the video card

ran chkdsk

searched google endlessly for solutions

I may be forgetting other things. I'll let you know as hey are proposed.

Usually I can finally get it to boot after several tries and I can play games normally and whatnot. Just now I was finally able to get it to boot on the 5th try. Another symptom that may or may no... Read more

A:Vista x64 freezes after bootup

If no one has any ideas on this perhaps someone could recommend another forum where I might find help?


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I recently did a factory restore using the discs that came with my HP laptop. Since doing this my mouse feezes during the booting up process. I tried uninstalling the synaptics touchpad driver and letting Windows install its generic mouse driver. It still does not work after about 15 seconds into the booting process. The only thing that has changed since I took it out of the box (a couple years ago) is that the motherboard was swapped about 5 months ago. Prior to the factory disc fomat and install the touchpad worked fine. I usually keep an optical mouse with me as it is easier to use but, now I only have that as my only option. The laptop is a HP Pavillion ze4240. I have a seperate problem with my wireless card which is why I tried the factory setup. Did not fix that either.

A:Touchpad freezes during bootup

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Hi Every,

Ive been having a small problem. It isnt a very big problem but it is beginning to bug me.

This is what my pc has been doing. When I turn my screen on and then my PC it turns on great...boots up in approx 1.2 minutes

When I turn my pc on while my screen is off my pc just hangs...

Say for instance I turn my pc on and then I turn my screen on a few seconds later, my pc just freezes. It usually freezes on a black screen just before the Windows vista loading screen appears. Then I am forced to reset the machine and boot up with screen on.

Does anybody else experience this? Screens are ment to be plug and play are they not? Could it be driver related?

Another small problem is this.

My pc specs are as follow:

AMD Dual-Core 7750 AM2+ 2.7Ghz Black edition
MSI K9A2 Platinum V2 Motherboard
Leadtek PX9600GT 512MB 256-Bit PCI-E
1X 1GB Kingston DDR2 1066Mhz
1X 2GB Kingston DDR2 1066Mhz
Gigabyte Odin 720W PSU
Vista 64-bit Home Premium

I use AMD OVerDrive alot for monitoring my system and Overclocking...but recently whenever I try overclocking, it completely freezes me computer...
Although my motherboard supports D.O.T (Dynamic Overclocking Technology) and when I use DOT, it works fine...

DOT automatically overcloaks your CPU depending on your Percentage CPU Usage...

Ive Had this Motherboard for 4 Weeks now and I think it has to do with the Mobo...I was having freezing problems in games a week ago but i replaced my memory and now games work fine...but now AMD overdrive ... Read more

A:Computer Freezes on Bootup

Turning the monitor on or off should never have any affect on your system booting up.
Do you have another monitor laying around that you could try to duplicate the symptoms on?
Right off I suspect your video card but need more info.

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Hi every1.My problem is this.

I recently format my pc.After booting again and happy to have a fresh winxp i faced a little problem.Bootup took more than 1 minute to execute xp.The screen with winxp loading took almost 20sec.Before this black screen.When i plugged out my ide drive(have 2 sata 1 ata) boot up was ok,about 20sec.I plug in the 3rd disk and slow again.Tried compination 1 sata 1 ata slow again.So i guess its a problem with the ata disk.Though all files are ok,and bios recognize all of my hdd without problems.

Any1 could help.Plz.Thank you.

A:HDD slows and freezes winxp bootup.

Instead of setting the IDE drives as "auto" in BIOS, set them manually ("none" for nonexistent devices) so no time is wasted for autodetection.

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Hi !
Since a couple of weeks my 6 months old notebook (HP Pavilion DV1451EA) frequently freezes. I'm running an up-to-date Windows XP. These lockups only happen during the first quarter after boot-up. Once the computer is up for about 15 minutes, the problem doesnot occur anymore. A freeze lasts between a couple of seconds and a couple of minutes.
Does anyone has any suggestions on how to resolve this problem ?


A:Computer freezes during first quarter after bootup

Some more information :
- it doesn't make a difference if I'm connected to my Internet modem or not.
- I've run antivirus (McAfee) and anti-spyware (spybot and ad-aware) ; none of them detected a problem

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I'm currently using Windows XP Media Center Edition, SP1.

The computer boots up fine but when I try to load anything from the desktop, it freezes. In order to access anything like my documents or McAfee, I have to open internet explorer which freezes halfway through loading. I then have to bring up the task manager to end the not responding IE browser. After that, I have to end "dwinn.exe". This will allow me to access my folders and McAfee but Internet Explorer will still either remain unresponsive when initiated or freeze halfway through loading.

I managed to run a virus scan on it yesterday which found and quarantined two trojans (I can't recall what type). I also ran an ad-aware scan but neither aided in repairing this problem. Thank you for any help you can extend, it is greatly appreciated!

DDS (Ver_09-01-19.01) - NTFSx86
Run by Administrator at 23:33:16.28 on 2009-01-28
Internet Explorer: 6.0.2800.1106
Microsoft Windows XP Professional 5.1.2600.1.1252.1.1033.18.511.242 [GMT -5:00]
============== Running Processes ===============

C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mc... Read more

A:InfectionUnknown/Desktop Freezes Upon Bootup

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the ... Read more

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I installed a Radon 9200. The machine has an onboard SIS video. I downloaded the latest drivers from ATI. Booting with the SIS is fine. Booting with the ATI - everything goes black about midway through the XP screen that has the moving progress bar... But the ATI will boot fine into safe mode. It does not matter if the on-board adapter is disabled or enabled, the results are the same.

A:Radon 9200 - XP freezes during bootup

Other than checking that the card is in fact seated firmly in the socket - have looked in Device Manager ? Right click on the 'My Computer' icon > scroll to properties > click the Hardware tab > click Device Manager - then click to expand the Video / Display entry ... any red or yellow signs showing ?

Also perhaps you could post some more specs on your Comp - M/board, CPU, Ram, and Power Supply ...

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Suddenly my computer freezes just after booting, sometimes within seconds and other times in a matter of minutes. It only occasionally responds to a "F" key at boot and crashes (freeze and an attempt to reboot) before I can start an attempt at recovery. This happens in both normal boot and safe mode. I no longer have even the original OS disc, all my software was stolen out of my car with my laptop!!! Can anyone help?

Win XP, SP3

A:Computer freezes shortly after bootup.

Have to head out...I'll check back after 4 PM...I hope someone has a suggestion!!!

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A friend of mine bought a IBM 6645-P1G from a guy who said he had surplus in a warehouse. It turns out the guy was a swindler so we can't get any answers from him about what the computer was used for before. The computer has 10gb HDD, 192MB of RAM, and is a PIII 733mhz. It is running Windows XP SP2 (I think PRO). The original CDROM drive was switched for a DVD-RW. Every time he boots up, the PC freezes. When I tested it out, it sometimes took as little as 30 seconds after windows finished booting up to freeze up. It would not respond at all. The 6645-P1G is one of the smallest desktop computers I have ever seen. I opened it up and everything is packed quite tightly inside. Is it possible it is overheating? Any suggestions as to why this would be happening would be appreciated. The problem is, I can't imagine that IBM made this computer so unstable that it freezes every bootup. So it has to be something that was added. I don't know what OS it originally came with, but the only other thing I can think of is the DVD-RW drive or added RAM. Any help with this situation would be appreciated as the owner can not use the computer at all at present.

A:Computer freezes within a minute of bootup

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Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

A:Computer HD freezes after bootup, might have malware

Sorry, tho I have notifications on I once again didnt receive notification that you had replied. But Im here. Take your time, Im in no hurry.

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My basic problem is that when I boot up my computer and log in, within 1-5 minutes, my computer will lock up. When I boot up in safe mode, it will freeze within 2-10 minutes.

I am not sure what is causing the problem and I would like some help. I am pretty sure something broke in my computer because it tipped over when I was driving back to college.. forgot to lay it on it's side :(

Either way. Here are my specs, and if you want me to elaborate, no problem, and lastly: Any help is much appreciated(help being a possible problem and how to test for it )


: Intel Core E8600 - 3.33GHz w/ 3.25 Gigs of RAM
: GeForce GTX260 Graphics Card
: 1000W Antex Power Supply
: Gigabyte GA-X48-DQ6 Motherboard


A:Computer freezes minutes after bootup

The first thing to do is unplug the power, take the service side panel off, destatic yourself by touching the unpainted metal in your case, and reseating the ram and cards. Check that the cpu fan didnt dislodge.

Did you put the voltage on the power supply to the correct 120V for the states?

Report what the bios states for the temps and voltages.

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I have a 2 1/2 yo Acer Aspire X1700 PC with a Vista 64-bit OS which has been very good to me. I shut it down yesterday like usual. Today I boot it up, get to the desktop and nothing works. The cursor moves, but that's it! Left/right click on anything and nothing happens except the hourglass works forever and tumbles up and down when the 'sand' runs out.. The icon in the lower right corner tells me I'm not connected to the Internet. I have to push the button to shut the computer off. When I reboot, because I physically shut it down, the option screen appears asking me if I want to boot up in Safe Mode. When I do, the computer works normally and is connected to the internet. If I shut down and reboot in normal mode, I have the same problem. Can anyone help? Thank you for any enlightenment you might have.

A:Windows freezes after bootup to desktop.

Hi Dutchman99,

Since safe mode is working fine, see if a System Restore to an earlier time will correct this. Might be a shot in the dark, but it may help as well.

Other members may have some ideas as well, so please stay tuned if my suggestion doesn't work.


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Hi There,
I have this presario 6000 and it boots up and then on reaching the desk top it just freezes. i cannot get into safe mode except safe mode with prompt. i tried a restore from command but it says it cannot protect my pc and to restart. last known good configuration does not help either. Do i have to format and reload or is there some way to fix this mess. Thanks.


A:Win Xp Home Freezes At Desk Top On Bootup

If you have an xp disk, not a vender restore disk, you can do a repair.

Boot from windows cd, say no at window that asks if you want to run repair console.

At next console you have a choice of reinstalling or repairing current installation.

Choosing repair should restore os files without damaging user files, tho it is always safest to back up important files if possible before doing a restore.

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From HP videos, the 17t-k000 HDD uses a ribbon connector to the motherboard that is incompatible with standard SATA.  Is there an adapter for SATA?  If not, what are specs for a compatible replacement HDD or SSD?

A:SSD HP 17t-k000

@munisco? It does take a standard SATA. Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Support M.2 SATA Storage (Port0) The M.2 does have a different connector. Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04409752 REO   

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My PC (Win 7) has begun freezing on startup half the time for no apparent reason, Ctrl-Alt-Del won't get me out so I have to power off.
I ran 'Startup Repair' but after a few minutes got the message 'Startup Repair cannot repair files', so I'm back to square one.
SR also gave the message "You recently attached a Device, eg Camera or portable Music player, remove it and restart', but there was NOTHING attached to remove!
If the freezes continue I'll have to take the PC down the shop for repair at their usual fee of around 30 GB pounds (47 US dollars) unless anybody can suggest something else I could try?
PS- the PC is around 6 years old, so perhaps it's simply wearing out and I should stop throwing money at it and dump it and buy a new PC? What's the usual lifespan of PC's?

A:Startup Repair can't cure my bootup freezes

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 

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I have a computer that my friend asked me to look at because I'm usually the person people ask to fix little things with their computers. Replace screens, install new parts, remove malware, help them set it up, etc.. But this computer is driving me mad and I cannot figure out what needs to be done with it at this point. I would like to be able to tell my friend if they should just buy a new computer, a new part, or if it can be fixed. 
The issue is the computer will not boot. It will load past the BIOS screen, but when it says "Loading Windows" it will just freeze and not go any further. I tried to boot it into Safe Mode, and it will load until CLASSPNP.SYS then freeze again. No startup option goes past the Windows loading screen, and selecting "launch computer repair" also just freezes the computer. 
The computer is a Dell Vostro 260 and the things I have tried in no certain order are listed below:
I tried using a Windows installation disk to get to the repair option, but it freezes just like when the computer boots.
I tried using a Linux Live disc to access the hard drive, but the Linux splash screen displays for a split second and then a blank screen appears with a flashing underscore and it goes no further.
I removed all peripherals except the keyboard, still freezes.
I took out each stick of RAM individually to see if it boots, still freezes.
I removed the network card, which actually allowed the Windows logo to load a little bit more this ... Read more

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I have a user who has a PC that is freezing on the XP splash screen. When going into safe modem it freezes on loading the mup.sys file.

I have also tried last known good and all the other start menus.

The really sad part is I did a Windows CD boot and did a repair installation and yet again it is stuck at the Windows XP screen.

I REALLY want to avoid a rebuild if at all possible (this person is very attached to their info and I don't want to hear about it being lost for the next 6 months).

A:XP freezes on bootup - I want to avoid deleting out these profiles

can you get into the bios? if so, try, for now, disabling level 1,2 and onboard cache then reboot.
& if that doesn't work reverse the suggestion then reset of the CMOS using the on-board jumpers.

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Will a 15mm 2.5 inch hdd fit in a hp envy 17t-k000. Just checking because I believe the one in it now is only a 9.5mm.

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