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Battery (internal) error (601) at startup

Q: Battery (internal) error (601) at startup

I am getting the below start-up error for my HP Pavilion G6 1319tu, which was purchased on 30/6/2012:Battery (internal) error (601) Does this need a battery replacement that is inside tha laptop or external? Thanks

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RELEVANCY SCORE 200
Preferred Solution: Battery (internal) error (601) at startup

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RELEVANCY SCORE 76.8

Hi we have a hp pavilions dvds notebook that we are getting a startup message that the internal battery has a low percentage left. primary internal 601.... I read thru some of the forum questions and saw to check the battery status which I did and it said failed it doesnt give a percentage amount....The laptop is old and we dont really want to invest in a new battery.  Can the laptop be run on electrical power or will the laptop eventually shut down and never work again? ..... I'm not a techie so respond in simple terms please and thanks also the operating system is a microsoft window 7 but I'm not sure if it is 64 bit or not Thank you

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RELEVANCY SCORE 66

After a round of Windows updates, I went to turn on my laptop and recieved the "Primary internal battery (601)" error.  After this screen, however, Windows would not load.  I have tried taking the battery out and 'draining the charge',  and starting up the computer plugged directly to AC with no battery.  Windows still does not load.  The start-up test in the diagnostics menu said the battery needed calibration, however when I go to run the battery test, it gets to "waiting for battery to charge" and exits out of the test without giving me any results at all.  Currently when turning on the computer I no longer get the "primary internal battery" error, it just goes directly to a black screen with blinking cursor.  Any help is appreciated, I'm completely at a loss here!

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RELEVANCY SCORE 60.8

I receive this error message on start-up: HP Battery AlertThe system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.Primary (internal) Battery (601)ENTER - Continue StartupFor more information, please visit: www.hp.com/go/techcenter/startup. whats the difference between the internal battery and external battery?  I have replaced the external battery with a new one but the message still displays

A:internal battery error 601

It would help to know your laptop model. But I would say the "internal" is the CMOS or Real Time Clock battery. That is why I ask your model because it is unusual to see one of those die in less than 5 years. The model of the laptop would also allow us to show you how to replace the internal battery. It can be quite a job although the little battery (like a hearing aid battery) is very inexpensive usually. 

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RELEVANCY SCORE 60.8

I have received the dreaded 601 error before my start-up process.  I ran the battery check through the operating systems' diagnostics (F2) and it said it would need replaced due to use over time.  I also ran the battery charge check through HP Support Assistant and it said that it was very weak and possibly needed replaced.   How do I replace my internal battery?  The website that HP Support Assistant took me to only had the external batteries available.  

A:Internal Battery Error (601)

Can we have your full model number? I think the error you are seeing refers to the "main", large battery and not the little clock or CMOS battery. Is your system closed so that the battery is not easily removeable? The full model number will point us to the right service manual which will show the part you need and the replacement process. Also need to know what country you live in.  http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108

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RELEVANCY SCORE 60

My daughter's laptop is getting a Primary Internal Battery 601 error.  From most of the posts I have read, this is basically an error that requires the main battery to be replaced. Is this correct? SHe is Japan, so I cannot be much help to her, but this is an internal battery.  I need to find a replacement and get to her.  Where can I can get the information on this laptop and the battery it uses? WHen I enter the serial number of the laptop, a battery replacement does not come up?

A:Primary Internal Battery Error

@Bearcat95? Battery , 3-cell, 43-Wh, 2.83-Ah, Li-ion     761230-005 Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04341936 REO

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RELEVANCY SCORE 60

Hi there,  I've been trying to find the solution on my own but I'm just out of my depth here.  When I turn on my laptop I get a black screen that tells me there is a 601 error with my internal battery. I'd like to purchase another battery and replace it because I need my laptop working perfectly for the bar exam in July 2016. Is this something I can do myself or should I take it to a shop? I think this is the battery I need: 6 cell 62WHr 2.8 Ah lithium-ion battery Can someone confirm that? Also, I'm not sure what the internal batter is. There's a battery that I can eject from the bottom of my laptop. The Regulatory Model Number is HSTNN-LB3N and it's a rechargeable Li-ion battery. It also says to change with HP spare 671731-01. Is this a different battery than the 6 cell one I mention above?  I'd greatly appreciate the help! Thank you in advance!

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RELEVANCY SCORE 60

Can't boot up the PC due to error message "Internal Battery 601"Where can I get that battery and where is it located... Can I replace it myself or do I need to have a technician do it?The HP Product Number is:EOM17UA#ABAThe OC is Three Years Old

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RELEVANCY SCORE 60

my HP Laptop I  get the Internal battery 601 error.  I have an HP 2000 windows 7 and getting that error.  I turn off the pc and pulled out the main battery.  Start it up again.  Shut it down reinstalled the batterery and I got the same error, so my friends what do I do now?

A:Re: Primary (internal) battery error "601"

 Hi, You need a new battery. http://store.hp.com/us/en/cv/batteryfinder http://www.hplaptopbattery.co.uk/help/faq.htm

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RELEVANCY SCORE 60

the system has detected the storage capacity of primary internal battery to be very lowie. error 601.kindly help me sort out that issue

A:primary internal battery ( error 601)

@climane? Shut down laptop. Remove the Primary battery on the bottom of the laptop. Power-on laptop. (With out Primary Battery installed.) Does the error go away??? REO

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RELEVANCY SCORE 59.6

My laptop is receiving an error page that states : internal battery error 601, may need to be replaced.I have had the laptop for under a year,and would like to know if this would be covered under a warranty of some kind or how do I need to go about getting this fixed?Thank you!











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A:Internal Battery Error: 601 on HP 15-u010dx 360 laptop

Hi, The 601 error is actually a little misleading - it actually refers to your notebooks main lithium ion battery and not the rtc ( cmos ) cell on the system board as it seems to suggest.  It generally starts to appear when the LiOH battery charge capacity has fallen below 25% of its original value.  Further details on this can be found on the following HP Document. http://support.hp.com/us-en/document/c01443470 The battery will be covered under the same term as your notebook, so just contact HP and arrange to have it replaced  - if needed, you can check your warranty status Here. If you live in the US, contact HP Here. If you are in another part of the world, start Here. Regards, DP-K

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RELEVANCY SCORE 59.6

Hi, Since a couple of months I have had an issue with my pavilion laptop. When I start the laptop I get once in a while an Internal Error 601 which states I have to replace my battery. When windows has started, windows shows an issue with   the accu and shows error messages like : ''Plugged in, not charging'' and a batterypercentage of 0%. Actually I can work with the laptop for hours, the only problem is when my laptop shuts down because Windows thinks the battery is empty. When I plug in the adapter, reboot the system and unplug the adapter the battery continues to work (but still shows the errors).Sometimes I don't get the internal error at all and windows shows perfectly the remaining power left within the battery, but when connecting the adapter or when the accu is fully charged, the computer shuts down and when rebooting the internal error comes again.  I did run the HP System Diagnostics Battery Test twice (once while showing the internal error and once while everything works fine), the first time it shows I have to replace the battery, the second time it states: ''The battery is working fine'' and shows a capacity of 80%.  I really don't know how to fix this issue, replacing the battery is quite expensive and I don't know if the battery is really damaged. It just charges and delivers power to my computer and except for the shutdowns and errors it seems to work perfectly. Are there any solutions to this, or is replacing the battery th... Read more

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RELEVANCY SCORE 59.6

Hi HP support, Yesterday I got an error message saying my battery capacity is low (error 601). In the operating system I have (plugged in , not charging). My battery has a capacity of more than 1h30 of working and suddenly its capacity goes ??!!!!I tried your method and since I can't find the battery check in boot diagnostic tests I used the HP support tool. The test gave me OK result but the problem persists. PS: Now I am working with always plugged PC but is hard situation for my workCan you help please ? 

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RELEVANCY SCORE 59.6

I replaced the internal battery with a new CR2032 battery and I still get this error. How do I fix this? I have a HP G71-447US Notebook, just 2 years old!

A:Boot up error "Primary (Internal) Battery (601)"

Primary (Internal) Battery (601)", is the problem with the cmos battery on the system board, contact the manufacturer for the geniune part or get it replaced with them, u can check with stores on this

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RELEVANCY SCORE 58.8

Will not boot...battery is about eight yrs old but alwaysrecharges. Guess it is dead

A:Error is primary internal battery 601 error

Hi, It's good to see a battery can live that long. Yes, it is the main battery and it's time to buy a new one. Please pull the battery out, check part number and order from HP. I don't think they stock it, they may have a replacement part. You can also use part number to order online from many stores such as Amazon, eBay ... Regards.

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RELEVANCY SCORE 58.8

Internal battery error. Boots up but does not connect to Microsoft.

A:HP notebook model 110-3530NR internal battery error

@takkylady? Shutdown the laptop then remove the MAIN battery. Now boot the laptop. Do you still receive the battery error??? REO

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RELEVANCY SCORE 58.4

Hi I work in a school enviroment, and we have LOTS and LOTS of the Lenovo Yoga 11e (20da) and newer... Earlier I was able to update the battery firmware on the machines using Lenovos Battery Firmware updater, but now I get error on all machiens.. The error is always the same: "The tool was unable to update the battery firmware due to an internal error" no error codes or nothing. I use this tool.https://support.lenovo.com/dk/da/downloads/ds001322Anyone know a solution to this? All yogas are installed with Windows 10 Education.

A:The tool was unable to update the battery firmware due to an internal error

Hello MadsWilliam, welcome to the Community,
 
Exactly which systems are you seeing this on please, the 20DA and which other types please? Could you also check the manufacture dates on a couple of examples in case they may be newer than the firmware updater and therefore not recognized by it and also, it would be helpful, if you could let us know the BIOS version from an example of each MT which is presenting you with the error please?
 
Thanks

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RELEVANCY SCORE 58.4

Hi I work in a school enviroment, and we have LOTS and LOTS of the Lenovo Yoga 11e (20da) and newer... Earlier I was able to update the battery firmware on the machines using Lenovos Battery Firmware updater, but now I get error on all machiens.. The error is always the same: "The tool was unable to update the battery firmware due to an internal error" no error codes or nothing. I use this tool.https://support.lenovo.com/dk/da/downloads/ds001322Anyone know a solution to this? All yogas are installed with Windows 10 Education.

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RELEVANCY SCORE 57.2

Both win7 and win10. This is much needed. 





_________________________________________________________ThinkPad T530-2394-3J8, i5-3380M 2.9GHz, Dual boot: Win10 Pro x64 1803 / Win7 Pro x64 . 4GB Sammy 250GB SSD. Fast!_____

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RELEVANCY SCORE 56.8

When I attempt to start RDP it asks for a computer name or IP. I enter a public IP and immediately get "An internal error has occurred.

RDPagniniSr

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RELEVANCY SCORE 54.8

Hoping this problem will be noticed by more people, the original post on this issue came from:https://forums.lenovo.com/t5/Linux-Discussion/T470-Linux-Power-Bridge-wrong-discharge-order/td-p/365...https://www.reddit.com/r/thinkpad/comments/63odjr/t470_battery_order_question_internal_discharges/ Brief description: same problem with OS including Win 10, Ubuntu 16.04, Gentoo etc. The internal battery always gets discharged first regardless its remaining power, which is generally harmless but seems not so good for the internal battery life. With my own T470 machine, updated with the latest 1.29 BIOS, this problem remains. According to searching results online, this little bug came with early versions of X's and T' including T460. PS: this issue had been successfully fixed with T460 via BIOS update 1.26, hoping it would be fixed with T470 sooner or later. Best regards. 

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RELEVANCY SCORE 54.8

Hi everyone, Title says it all, I know this topic of discharging internal battery first has been brought up a lot, and that the reason behind it is this: The T470s are designed to drain the battery with least wear first so as to degrade both batteries equally and prolong the laptop's overall battery life. However, as I'm using a new 61++ battery, clearly somethig is going wrong somewhere as the year old internal battery cannot be in better condition than the brand new external.https://gyazo.com/6c12f3f40514599d04d852a8589189ab Any ideas? Thanks!

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RELEVANCY SCORE 54.4

Please reply to this post if you are experiencing the following discharging problem, or would have a perfect solution to it. Many thanks in advance  When on battery, the Internal Battery discharges First, then, the External Battery. I got the machine around a week ago, and my internal battery has already gone through 8 cycles (when reviewed through the Thinkpad Vantage App). Yet, the external batter has only gone through 1 cycle. Given the ease of replacing the external battery, and that Thinkpad advertised a "hot swap" battery bridge feature, I do not find a rational for the current discharging behavior. There is a relevant posts on Reddit, but draining both of my batteries does not get things back to normal.External link: https://www.reddit.com/r/thinkpad/comments/83vqj5/t480_internal_battery_draining_first/

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RELEVANCY SCORE 54.4

I duplicate the thread to make support react howsome  original post: https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T480-battery-discharge-problem-internal-...

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RELEVANCY SCORE 54.4

Please reply to this post if you are experiencing the following discharging problem, or would have a perfect solution to it. Many thanks in advance  When on battery, the Internal Battery discharges First, then, the External Battery. I got the machine around a week ago, and my internal battery has already gone through 8 cycles (when reviewed through the Thinkpad Vantage App). Yet, the external batter has only gone through 1 cycle. Given the ease of replacing the external battery, and that Thinkpad advertised a "hot swap" battery bridge feature, I do not find a rational for the current discharging behavior. There is a relevant posts on Reddit, but draining both of my batteries does not get things back to normal.External link: https://www.reddit.com/r/thinkpad/comments/83vqj5/t480_internal_battery_draining_first/













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A:T480 battery discharge problem: internal battery goes first at all times!

This may be related:
 
https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X270-discharge-internal-battery-first-bios-1-...
 
Z.

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RELEVANCY SCORE 54

I finally upgraded from the X201 to X270. This is a refurbished mahcine from lenovo. My internal battery discharges very fast. I ran through the utilities. I was on for 2.5 hours surfing with Google Chrome and only had 20% left. Is this normal? If not, I will need to buy an extended battery. My X201 lifespan is much better.

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RELEVANCY SCORE 53.2

Hey
I have a dell inspron 1501 running XP. Im not sure what the battery/ PSU is but when i start windows before it loads a black screen comes up saying the system cannot recognise the battery and will be uinable to recharge. It then gives me a list of options like press any key to continue which starts windows normally and when he cable is plugged in it still re charges. I also get another option which takes me to the BIOS. Does anyone know whats been going on/ happening?
 

A:Battery error on startup

I'm a tad worried about Hardware failure, namely the DC converter board.
I suppose what I'm implying by that, is always do backups.

Anyway, try this:

Laptop off
Remove power adaptor
Remove the battery

Slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay.

Blow out any/all dust, on Laptop and Battery terminals

Leaving both the battery and mains power out,
Hold down the Laptop On button for 30 Seconds (dispersing any/all internal voltage)
Put the Battery back in
Plug in the Power Adaptor
Turn on your laptop
Reply back
(just wanted to see if you're still reading this!)
 

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RELEVANCY SCORE 52.8

Dears,  I'm facing this issue in my Thinkpad X240 "Battery #1 not present", I've tried many solutions like BIOS/Power manager/Battery device manager update ... but nothing works out. At the power manager interface, I can recognize just the removable battery.Do you have please any suggestions to activate my internal battery ?  Thank you.

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RELEVANCY SCORE 50.4

I have a new Gateway Media Center Home ed. about 6mos. old. A few months ago, every time i start it up, a pop up box comes up . It says "RegTool" at the top,a red triangle w/an ! mark in the triangle. then "Internal error. Unable to read local file". At the bottom, the usual "ok" box. I always click "OK" and get on with my e-mail (thunderbird), the internet ( foxfire), or my itunes, photo projects, etc....... So what does this error message mean, and how do i fix it? Also, lately when i click on an email once, it will open. Always before, i had to click twice to open mail. What's going on here? I am a "newbie" to pc's, so please use simple terms!! This is my first post. Thanks in advance for any help Dawn
 

A:" RegTool Internal error" popup at startup

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RELEVANCY SCORE 48.4

With Win 98 and/or Win XP Pro is there a way to check the condition of the internal battery on the MB without opening the case?
My brothers Win 98 PC wil not keep good time. He lives in Nebr and I in Washington. Any help wopuld be appreciated.
TKS Bob A
 

A:Internal Battery

alder343 said:

With Win 98 and/or Win XP Pro is there a way to check the condition of the internal battery on the MB without opening the case?
My brothers Win 98 PC wil not keep good time. He lives in Nebr and I in Washington. Any help wopuld be appreciated.
TKS Bob AClick to expand...

Nope. You have to open the case and take the battery out to replace it
 

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RELEVANCY SCORE 48.4

I have an old (1996?) Amstrad with windows `95
I now have a new computer and would like to give the old one to my daughter,but....
Does anybody please know where the internal battery is situated? My screen was telling me to change it. I have it in pieces on the floor and I still can`t see it! Help.
 

A:Internal battery

It will be somewhere on the motherboard. It's a flat round battery like those in a watch only larger. On some older PCs, the battery is soldered to the motherboard so you may need to take it to a shop to have it replaced if that's the case.
 

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RELEVANCY SCORE 48.4

I am trying to replace the internal battery in an old P486. The only info I have on the motherboard is, MB-65-P486-BI0t. I can not find the battery to replace it. The motherboard appears to be manufactured in 1996. Can any one help. The closest thing I have found to a battery is a 2 in oblong plug in that has "green pc function" written on the top.
 

A:internal battery

Hi Becky, welcome to TSG.

Have a look here to see if we can't ID your motherboard...I can't find anything with that number.

http://users.iafrica.com/g/gl/glynhall/hohweb/bios.htm
 

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RELEVANCY SCORE 48.4

how do you change internal battery
 

A:internal battery

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RELEVANCY SCORE 48.4

Hello, I have HP Pavilion g6 notebook for 2.5 years and I started to get message about Primary(internal) battery 601 stating that is has low capacity and may need to be replaced. Please, tell me can I still use it without problems when plugged in. If no, then how to replace it . Thank you











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A:internal battery 601

Hi, Just to clarify, the 601 error relates to your notebooks main battery ( not the rtc cell on the system board ). If you're happy with running the machine on mains power full time, there's no issue with that and you can simply remove the battery. If you do want to replace the battery at some time, you can order a new one through HP Parts Store or ( and often less expensive ), just google the full Model No. of your dv7 series notebook including the term battery. Regards, DP-K

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RELEVANCY SCORE 48.4

I recieved a message on my laptop tonight that the storage on my internal battery (601) was running low and would need to be replaced. I am unable to bypass this. I just used my laptl last night

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RELEVANCY SCORE 48

Okay, so I've been having a few programs with my computer...this including slowness, poor wifi connections, and odd performance of wacom tablets.

The problems with a tablet are described in more detail here--> http://www.sevenforums.com/drivers/1...ml#post1658350

Recently, before I signed into windows, a message on a black screen popped up stating something about my internal battery needing to be replaced. I'm on an HP pavilion laptop // HP pavilion entertainment PC.

Could the problems I mentioned above be related to the battery? I desperately need to be able to use my tablets for my major in college, and are majorly concerned with how they've been acting poorly with my laptop...could just replacing the battery work?

Also, would the 'internal battery' still be the battery that is capable of being removed from the laptop? Or does a laptop of two batteries?

A:"Internal battery" notices..what problems could a low battery cause?

This is the CMOS battery it is talking about. It should be replaced asap. But this is not a do it yourself job in a laptop. Better have some expert deal with it.

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RELEVANCY SCORE 47.6

We need to purchase a new internal battery for our mac laptop - any ideas where, seems to be a lost item
 

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RELEVANCY SCORE 47.6

Windows shows this...? Any ideas on why this would be?Thanks

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RELEVANCY SCORE 47.6

My system displays HP internal battery error (601)and requests for replacement also the battery no longercharges the icon shows 0% plugged in, not chargingDo I need to replace the battery or there is a work aroundto fixing it.Thanks.

A:Hp internal battery issues

I would guess the battery is somewhere between 2 and 3 years old maybe a little older. They are a consumable, replaceable item like tires or brakes on a car. Time to replace.  

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RELEVANCY SCORE 47.6

I have issue after upgrading from Win 7 to Win 10. The internal battery isn't detected and chargeable. Right clicking the battery icon on the notification area, I could see the following messages: Battery 1: This battery is not available for useBattery 2: 100% I installed ThinkPad setting dependency 3.0 and Lenovo Power Management Driver 1.67. They don't seem working. I launched Lenovo Power Manager, but no longer able to see status of both internal and external batteries. I was able to use the internal Battery 1 when I unplug the external Battery 2. But after I depleted the battery 1, nothing seems to be useful in charging it and be usable again. Appreciate if there's any guidance here. Thank you.

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RELEVANCY SCORE 47.6

I bought my machine not a year now an yesterday this info just pop up an d my battery don't charge any longer please I need your help

A:Primary (internal battery) 601 very low

Hi, Please use the following check (same for Windows 8.1) first:        http://support.hp.com/us-en/document/c03325217 If failed you have to replace the battery. Is it still under warranty ? If yes, please contact HP for a replacement. Regards.

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RELEVANCY SCORE 47.6

I bought my machine not a year now an yesterday this info just pop up an d my battery don't charge any longer

A:Primary (internal battery) 601 very low

@royalrazak? That error means that your MAIN battery can hold only 25% or less of it's full charge. Shutdown remove your MAIN battery then reboot. The error should go away. REO

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RELEVANCY SCORE 47.6

With my recent purchase of a T460 Laptop, I found that this particular model doesn't comes with an Internal Built In battery in my country (India).  Machine Type  : 20FMMTM                  : 20FMA02QIG While searching for compatible Internal batteries here: http://support.lenovo.com/in/en/partslookup , It seems that there are two such batteries compatible with the T460 Model: 45N1773 and 45N1109.  From where can I purchase/order these internal batteries and get them installed ?

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RELEVANCY SCORE 47.6

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 2
RAM: 1022 Mb
Graphics Card: NVIDIA GeForce FX 5200, 128 Mb
Hard Drives: C: Total - 238464 MB, Free - 228541 MB;
Motherboard: Dell Computer Corp., 0M2035
Antivirus: Trend Micro Internet Security, Updated: Yes, On-Demand Scanner: Enabled
 

A:Alert Internal Battery Low

Get a new battery.
 

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RELEVANCY SCORE 47.6

Hi all, I recently acquired a very-nearly-new Thinkpad T450 (i5 5300, 8GB) but I have found that under Windows 10 power options it shows the removable battery at 100% (after charging) but the internal battery is "not available for use". I have checked the BIOS for options to activate it without success. Has anyone else encountered this issue? Thanks, Tim

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