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X1 Carbon Touch: Touchscreen cursor randomly "jumping around"

Q: X1 Carbon Touch: Touchscreen cursor randomly "jumping around"

Dear Support Team, I am happy with my Lenovo X1 Carbon, but I have one issue that appears randomly (though rarely): while most of the time, the touch activity is very precise and smooth, the cursor sometimes jumps around wildly to random places that I did not even touch remotely. For an example, I am touching in a line from the center top to the center bottom. Instead, multiple clicks per second happen in random positions all over the screen (performing all kind of actions I never intended). I have this once every few weeks and it also happened when I opened the laptop for the first time. In general, I believe it only happens right after opening the laptop. Typically, closing the laptop and re-opening it again fixes it, but I would like to have a long-term solution. Is this a software or hardware issue? What do you recommend I do (since it's the year of "do")? Greetings from GermanyMoritz

RELEVANCY SCORE 200
Preferred Solution: X1 Carbon Touch: Touchscreen cursor randomly "jumping around"

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A: X1 Carbon Touch: Touchscreen cursor randomly "jumping around"

Likewise. This happens to me often and is making me crazy. Anyone out there who can help? Also, I type fast and sometimes do not stike a key hard enough for it to register This is my third or fourth Thinkpad and this new feel is annoying.Also, Lenovo has changed its keyboard layout for some gawd-awful reason and the right side of the keyboard is different. Both these (and the common complaint we both have) are very annoying for an old time user .

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RELEVANCY SCORE 86.8

Mu cursor occasionally jumps to a specific spot at the edge of my screen, which makes it difficult to use the laptop properly. I have pinpointed the issue to the touchscreen as disabling it helps the problem, while disabling the touchpad does not. I have tried to reset windows, as well as look for updates for the drivers to no avail. Is there anything else I can try save returning it under warranty?

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RELEVANCY SCORE 82

Hi, My touchscreen is cracked and I was wondering if it is possible to replace it with a non-touch screen? Modelnumber: 20BS 0068MD If it is possible, then it would be nice to know what to replace it with! :-) Br

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RELEVANCY SCORE 77.2

I was away over weekend and son got on my machine... upon returning, machine was very loud and sounded like a vacuum cleaner, was completely frozen (most likely fan).  Had to turn off with Power Button due to non-response.  Next day, powered up and it performed a full chkdsk and it cleaned up sectors.  Afterwards, when Windows booted up in login screen, my mouse began jumping to the left side of the screen (every couple of seconds)... changed batteries in mouse, no affect.  After Windows launched, this symptom continued but now it is selected the top icon (My Computer), then jumps down to another icon within the same first row of icons on Windows screen.  Continues to jump all over.  I can see it looks like I'm touching the screen, but I am not, no hands on mouse nor keyboard (without trackpad).  Updated Logitech Mouse drivers, to no avail.  Uninstalled Acer Touchpad, to no avail.  Performed a Recover from a few days ago, to no avail.  Currently running a full virus scan.  I have searched all over the internet, I have unchecked the Enhance Pointer Precision, to no avail.  I have also read that overheating may cause this issue - anyone heard of this before?  My fan has been fairly noisy of late and it was definitely overworking itself on Sunday.  Any ideas? Also, son did not install any programs (drivers?) - usually plays steam games... and Windows explorer keeps stating is it not responding and restart... Read more

A:Acer Aspire Z5801 - Cursor Jumping Randomly all ov...

Confirming some info...1.  No programs installed - son was only on machine for approx 1/2 hour.2.  Finished Full Scan and no viruses3.  Watched the pattern last night and it appears to be the touchscreen that is randomly jumping up and down the first column of icons (left) of Windows 7 and selecting items.  I moved all the icons to the mid-right side of Windows and now it is touching 'nothing'... occassionally it finds my Start button and opens a prog through a touch... but it favors to touch the top 6 icons on my screen (that's why I thought virus... most screens are not 23").4.  Found how to turn off touch screen - will perform tonight; if this does not work, then I will disable touch screen driver from the Device Manager. I have had this machine for 2+ yrs and never encountered this issue before.  MS has made a few updates of late (including last night) wondering if an update corrupted driver.

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RELEVANCY SCORE 77.2

I am having the same problem on acer aspire 5253, on windows 7, upgrade to windows 10, no change. Any updates on this? did you ever get this resolved?
 
[subject line edited to reflect new topic]

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RELEVANCY SCORE 77.2

I was away over weekend and son got on my machine... upon returning, machine was very loud and sounded like a vacuum cleaner, was completely frozen (most likely fan).  Had to turn off with Power Button due to non-response.  Next day, powered up and it performed a full chkdsk and it cleaned up sectors.  Afterwards, when Windows booted up in login screen, my mouse began jumping to the left side of the screen (every couple of seconds)... changed batteries in mouse, no affect.  After Windows launched, this symptom continued but now it is selected the top icon (My Computer), then jumps down to another icon within the same first row of icons on Windows screen.  Continues to jump all over.  I can see it looks like I'm touching the screen, but I am not, no hands on mouse nor keyboard (without trackpad).  Updated Logitech Mouse drivers, to no avail.  Uninstalled Acer Touchpad, to no avail.  Performed a Recover from a few days ago, to no avail.  Currently running a full virus scan.  I have searched all over the internet, I have unchecked the Enhance Pointer Precision, to no avail.  I have also read that overheating may cause this issue - anyone heard of this before?  My fan has been fairly noisy of late and it was definitely overworking itself on Sunday.  Any ideas? Also, son did not install any programs (drivers?) - usually plays steam games... and Windows explorer keeps stating is it not responding and restart... Read more

A:Acer Aspire Z5801 - Cursor Jumping Randomly all ov...

Confirming some info...1.  No programs installed - son was only on machine for approx 1/2 hour.2.  Finished Full Scan and no viruses3.  Watched the pattern last night and it appears to be the touchscreen that is randomly jumping up and down the first column of icons (left) of Windows 7 and selecting items.  I moved all the icons to the mid-right side of Windows and now it is touching 'nothing'... occassionally it finds my Start button and opens a prog through a touch... but it favors to touch the top 6 icons on my screen (that's why I thought virus... most screens are not 23").4.  Found how to turn off touch screen - will perform tonight; if this does not work, then I will disable touch screen driver from the Device Manager. I have had this machine for 2+ yrs and never encountered this issue before.  MS has made a few updates of late (including last night) wondering if an update corrupted driver.

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RELEVANCY SCORE 77.2

Hi there.

One of the most annoying things you can get on a computer is when the cursor randomly jumps to another area on the screen making typing input usually difficult or impossible.

This sometimes happens when you use a USB mouse on some laptops -- seems random - often it will occur on ONE identical laptop but not the other one.

If you experience this on a Windows GUEST running on a Linux host it's easy to fix if you are using any Debian based distribution (Mint, Ubuntu, Debian etc).

Simply on the HOST in a console type the following command -- it's space and case sensitive so type exactly.

synclient TouchpadOff=1

This will disable the touchpad on the Host (and the guest) and now you can type away at will

set to 0 if you want to re-enable the touchpad.

Cheers
jimbo

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RELEVANCY SCORE 74.8

When typing an email, the cursor will just randomly jump to the folders list. I am 99% sure this is only happening when the automatic send/receive occurs. Of course it doesn't do it every time, so I am unable to figure out the exact pattern. It only does
it in Outlook - no other Office products. Extremely frustrating. All patches up to date. Office Standard 2013. Win7. No add-ins.

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RELEVANCY SCORE 70.4

On my all-in-one pc, I can be trying to open an app or surf the internet and all of a sudden its like someone touched the screen somewhere else and my cursor moves to that spot.  If I wait, the screen will touch in different locations around the screen eventually locking in at the top left corner.  If I try to move the cursor away, it moves a bit and then snaps back to the top left corner.help please, my pc is effectively useless. Thanks in advance for any assistance.

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RELEVANCY SCORE 70.4

On my all-in-one pc, I can be trying to open an app or surf the internet and all of a sudden its like someone touched the screen somewhere else and my cursor moves to that spot.  If I wait, the screen will touch in different locations around the screen eventually locking in at the top left corner.  If I try to move the cursor away, it moves a bit and then snaps back to the top left corner.help please, my pc is effectively useless. Thanks in advance for any assistance.

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RELEVANCY SCORE 68.8

Hello, How i said in the title, i bought a X1 Carbon with a non touchscreen 1600x900 display and i find some panels with 2560x1440 and touchscreen, cheap enough to replace mine.   I want to know if it will works after i will change, and if i can do that alone, without a service. Thanks!

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RELEVANCY SCORE 65.2

Hi, Everyone- when typing on a new Asus EEE 1015, with Win 7, the cursor will suddenly jump backwards to an earlier spot in the text. This happens a lot, and makes it difficult to type anything.

I googled and saw this problem for many systems and OSs, but it seems like mainly a laptop and netbook problem. some people have erduced sensitivity on touchpads, or have updated touchpad drivers, or have installed a program that disconnects the touchpad when the keys are being used.

We know we are not touching the touchpad accidentally. you can really perch your fingers way above, and the jump still happens. We have decreased the sensitivity on the touchpad, and the jumping still happens.

We also have an Asus EEE 1005 Win XP, for almost a year, with absolutely no cursor jumping.

Any info specific to this set-up? I would love to hear any insights, before I go into a long routine of upgraing BIOS, upgrading touchpad drives, etc.
 

A:Cursor jumping Asus Eee 1015, cursor moves when typing

As the PC is new I would return it under warranty as this is most likely a hardware issue.

The only quick fix that might work is to reinstall the touchpad drivers from the Asus site. You could also check in the touchpad settings to see what is set for making the cursor disappear during typing, change the setting from whatever it is at present and see if that helps.
 

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RELEVANCY SCORE 62

I currently own an x1 carbon (2nd gen) 20A8 where in windows 10 settings | systems | about | device specifications it says "Pen and touch: Touch Support with 10 Touch Points". I'm looking at upgrading to an x1 carbon (4th gen) 20FB/20FC model where the ebay listing shows windows 10 settings | systems | about | device specifications it says "Pen and touch: Limited Touch Support with 2 Touch Points". Any insights as to what exactly a touch display with "Limited Touch Support with 2 Touch Points" implies about that 4th gen model number and display behavior in windows 10 as compared to what i have now that shows "Touch Support with 10 Touch Points"?













Solved!

Go to Solution.

A:what does x1 carbon (4th gen) "Limited Touch Support with 2 Touch Points" imply

Hello and welcome,
 
Only going by what I read below - the Gen 4 doesn't have a touchscreen option so that may be referring to the touchpad.
 
http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20X1%20Carbon%20(2nd%20Gen)/ThinkPad_X1_Ca...
 
http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20X1%20Carbon%20(4th%20Gen)/ThinkPad_X1_Ca...
 
Z.

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RELEVANCY SCORE 60

Hi, I have a Thinkpad X1 Carbon with touch screen laptop. I have already disabled the touch screen driver from Device Manager (Human Interface Devices --> HID-compliant touch screen). But is there any other way to completely disable the touch screen to increase my battery life? 

A:X1 Carbon Touch - Disabling Touch Screen

Hi. Did you find a solution to this "problem"? I have a problem that web-browsers recognize my laptop as a "touch device" and this is very annoying - and I have never needed the touch screen functionality on my X1!

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RELEVANCY SCORE 58.4

Abruptly and immediately after Microsoft automatically updated my computer (without my permission), my cursor started jumping to the top of the screen sporadically making it impossible to run programs normally. Although my first response was to do a System Recovery, for some reason no matter what date I select and whether or not I do it in Safe Mode, I am told that "System Recovery was unable to restore your computer to the event selected." Consequently, I need some help in figuring out what's causing this crazy cursor behavior...and how to fix it. Below is the HijackThis log I just ran

Thanks so much in advance,

Laurie

p.s. Someone has already told me that I'm running too many programs on Start-Up...but I have no idea how to reduce them.

Logfile of HijackThis v1.99.1
Scan saved at 2:27:02 PM, on 11/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Share... Read more

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RELEVANCY SCORE 58.4

I got jumping cursor problems. I went to Hijack This and got the log below. Does anybody out there know what the results mean?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:44:32, on 07/03/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\ParetoLogic\Privacy Controls\Pareto_PC.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\OEM02Mon.exe
C:\Windows\Samsung\ComSMMgr\SSMMgr.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32... Read more

A:jumping cursor

Hi and welcome to TSG.

The first thing I would check, for a jumping cursor, is the mouse. That is assuming you are using some kind of optical mouse. If you are, use something like a cotton bud, preferably with a very small amount of cleaning solution (pretty much anything will do) and use it to clean out the lens area on the bottom of the mouse.
 

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RELEVANCY SCORE 58.4

help please, with win7 pro loaded on my acer 5735 the device manager list my mouse as a ps2,
no sign of touchpad. now when using word or outlook my cursor jumps all over the page.
i need to disable this touchpad and use a USB connected mouse, has anyone got details on doing this.
 

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RELEVANCY SCORE 58.4

I have 3 major problems.

80070490 error code:

A poster in this newsgroup received this information from MS in regards
to the 80070490 error code:

> Here's the message I received from Microsoft support:
>
> This error may occur if the older Windows Update engine files cannot be
> replaced by Windows Update Agent 3.0 (7.0.6000.374).
> To troubleshoot this issue, I suggest we first reset permission and
> reinstall Windows Update Agent 3.0.
> Step 1: Reset permission
> ================
> 1. Please download the subinacl.msi file from the following link and save
> the installation patch onto the Desktop:
> http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en#AffinityDownloads
> 2. Please go to the Desktop and double click the downloaded file.
> 3. Please select the C:\Windows\System32 folder as the Destination Folder
> during the installation. Later we will use this tool to reset the permission
> settings on the current machine.
> Note: If UAC (User Account Control) window is prompted for permission to
> continue, please click Continue.
> 4. Click the Start Button, in the Start Search bar, type: "notepad" (without
> quotes) and press Enter.
> 5. Copy the following commands and then paste them into the opened Notepad
> window:
> @echo off
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> subina... Read more

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RELEVANCY SCORE 58.4

When i'm inputting data into search boxes etc. Sometimes my cursor will jump backward or move while i am typing text. It happens sometimes causing me to enter part of my password in the username fields thus revealing part of my passwords. At first i though it was due to the page continuing to load but it also happens after a webpage has fully loaded.

Is this some type of malware of glitch or something? Please help. Thanks in advance.

A:Jumping Cursor

If you have a laptop, please read this: wierd typing results

Kari

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RELEVANCY SCORE 58.4

The cursor on my HP Envy randomly jumps around whil I am typing.  If typing an email, and I pause for a moment, the cursor will randomly jump somewhere else withing the email.  Is there some way to stop this?  It can be very frustrating when you have to backtrack all the time to complete anything.

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RELEVANCY SCORE 58.4

When win7 boots and completes the cursor is locked on the left side of screen, and jumps up and down randomly. Booting into safe mode with networking the cursor works fine.

this is a wired mouse logictech. This computer has been working fine until 3 days ago. I have performed a clean boot and problem remains. This only happens when booting normally.

Thanks for any help. I just found this forum.

Al Mcpherson

A:jumping cursor

  
Quote: Originally Posted by intwoit


When win7 boots and completes the cursor is locked on the left side of screen, and jumps up and down randomly. Booting into safe mode with networking the cursor works fine.

this is a wired mouse logictech. This computer has been working fine until 3 days ago. I have performed a clean boot and problem remains. This only happens when booting normally.

Thanks for any help. I just found this forum.

Al Mcpherson


You didn't say, but can we assume that it's a lazer mouse ?
I'd first try another mouse to see if it's the mouse itself.
You can also go into the hardware manager and uninstall the mouse.
If it shows more than one mouse, delete them both. Then reboot, and windows will install the proper mouse driver. Never just assume that your mouse is OK, because they do fail.

It's always a good idea to keep another known-good mouse on hand.

Good luck to you,
TechnoMage

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RELEVANCY SCORE 58.4

I've been trying to figure this out and have read all about adjusting my touch pad sensitivity etc but that does not seem to work. Strangely, it happens only when I type a Y. Middle of a word, end of a word where ever there's a Y.

Anyone else have a similar problem?

I'm beginning to think it's a Windows 7 issue and not a touch pad issue.

A:Jumping cursor

Hi Jbatl, I have seen this behaviour before and it is almost definately related to touchpad. (Notice position of the Y key is directly above the touchpad and easily gets touched by your wrist).

To check if this is the issue, disable / turn off the touchpad - it should be an option in the (Synaptics or whatever) touchpad settings.

I was fortunate enough to have an option in my settings to disable the touchpad while typing. Solved my problem.

Hopefully that will fix things for you.

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RELEVANCY SCORE 58.4

What could be causing my cursor to jump randomly all over my document while I am trying to type, and what can I do to stop it?

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3061 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 226486 MB, Free - 56699 MB; D: Total - 11985 MB, Free - 1816 MB;
Motherboard: Quanta, 30CC, 79.29, None
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:Jumping Cursor!

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RELEVANCY SCORE 58.4

I have an Acer 5735 laptop and have upgraded from Windows Vista to Windows 7. I now have a jumping cursor. I use an external mouse and the cursor jumps whether is use the mouse of touch pad. Can you help? Thanks
 

A:jumping cursor

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RELEVANCY SCORE 58.4

I have an Inspiron 3000 series.  For some reason the cursor has started jumping around spontaneously.  After reading many posts and making a number of adjustments I've gotten it down to two issues.  When I boot up and go to my entry screen, the cursor is "fluttering" until I hit the escape key.  Then it boots to the next screen.  But the big problem is when typing text, every time I hit my right shift key on the next keystroke the cursor bounces back to the beginning of the line or higher in the text.  It only occurs with this one key. I have been very careful to make sure I am not grazing the keypad when I hit that key.  Does anyone have any ideas?

A:cursor jumping

Hi there, have you run Diags on the system? And also does the cursor bounce easily when you press the right shift everytime? What if you use external keyboard, and does it happen outside of Windows?This might be something as easy as swapping the keyboard (hopefully)Best regards,Brad

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RELEVANCY SCORE 58.4

this is not my machine but heres the setup:
sony visio, p333, 64 meg ram, TOUCHPAD!!

this user will have completed a paragraph for instance and be entering some more info and the cursor will jump up into the completed area, the "snap to default" option is not turned on

thanks in advance
 

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RELEVANCY SCORE 58.4

I am having a real problem with my cursor jumping to the bottom when I attempt to reply to someone's email. Sometimes it will type the first few letters and then jump to the bottom and finish the word there. Does anyone know how to fix this?

A:Cursor jumping

Are you using web based mail or an email program like Window Live Mail?

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RELEVANCY SCORE 58.4

When I'm keying in text, the cursor will suddenly jump to somewhere else in the text and insert what I'm typing in amongst the previous text.

A:Jumping cursor

Is part of your hand is touching or coming too close to the mouse pad on the laptop?

Temporarily disable that pad and see if it helps.

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RELEVANCY SCORE 58.4

When typing my cursor randomly jumps all over the place. When i'm typing a letter in Word or typing in E-mails. Very disturbing. This is my first time using the vista forum. I hope i'm in the right forum...thanks tom

A:jumping cursor

Hello tfgzyxw1,
Welcome to Vista Forums!

Do you have a wired or wireless mouse? If it is wireless, there could be a problem with the driver. Please give all details on the mouse and keyboard.

Thanks & looking foward to help you,
Ben

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RELEVANCY SCORE 58.4

I have an HP ENVY m6 -n012dx with Windows 8.1. My cursor jumps around erractically from time to time - even when I'm not typing or not touching anything it will still move arround on its own, and doesn't respond to the track pad. I've tried changing the sensitivity settings but it doesn't make a difference. Sometimes it works fine, but other times it will just do this. Even if I'm watching a video and haven't touched the screen in a while it will start jumping around for several minutes on its own. When it does this I can't use the track pad properly at all.

A:Cursor jumping around on its own

Hi Sara357, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your and the Touchpad sensitivies. Did this just start to happen? Did you do an update and then this started? Did you install any new software or hardware?Here is a document on an update download for Windows 8.1 that might help. It is a recommended update for Touchpad issues. Please let me know. Thanks.

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RELEVANCY SCORE 58.4

I need help with my cursor jumping from the typing spot where it should be to a location inside an already typed sentence. I'm not sure if this is an HP laptop problem or microsoft's program. Anyone know of a solution to fix this?

Thank you.

A:How Do I Fix a Jumping Cursor

Usually a jumping cursor is from your thumb brushing against the trackpad while you are typing. There may be a setting in the trackpad configuration for this, on my system it is called "TP rejection". It disables the trackpad while you are typing.

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RELEVANCY SCORE 58.4

when typing the cursor jumps to another location on the screen inserting whate3ver i was entering on the keyboard. this is not caused by touching the touchpad as i was careful not to touch the pad. the laptop is an msi cx 700 running win 7
 

A:jumping cursor

Hi!
I think that you touch. It is pretty much impossible not to touch touch pad, when writing. You should at least try to disable your touch pad. I'm sure it helps
 

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RELEVANCY SCORE 58.4

I have an Alienware m15x laptop with Win 8 Preview on it. Anywhere I type the cursor will jump to other parts of typing area, such as emails, and continue typing. This is highly annoying to stop every 1-2 words, correct the mistake, and reposition the cursor in the proper spot. Has anyone else experienced this? This would happen very rarely in all of there versions of Windows I have used over the year.

A:Jumping cursor

Hi there
This sometimes appears on laptops and is totally annoying -- making any sort of reliable input almost impossible. It's very difficult to explain this problem to those who've never had it but it almost renders a laptop totally useless.

What 99.9999% of the solution is in most cases is to DISABLE the touchpad of the laptop via either the touchpad driver of the hardware manufacturer itself or failing that is to use the "Generic" synaptics driver and then in the settings disable the touchpad.

Get it from here

Drivers | Synaptics

Note - if you disable the touchpad you will need of course an external mouse -- but I HATE touchpads anyway.

Ensure also your VIDEO driver is up to date and any chipset drivers for your laptop / motherboard have also been installed.

Cheers
jimbo

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RELEVANCY SCORE 58.4

I have an ACER lap top with Window Vista. When I am typing, whether it may be e-mail messages or any word document, the cursor jumps all over the place. I have to bring it back and keep a constant watch over it. I installed a new mouse, but no improvements. Has anyone else experienced similar problem, and any solutions?

Cheers

flt32s

A:Jumping cursor

Welcome FLTS
Several things to check
Go to search and type device manager
Go to the mouse driver; up to date and functioning correctly?

Run an antivirus scan but update first and make it a full scan
Download and scan with a full malwarebytes scan

Unattach from the internet and see if it happens. This is an important one

Make sure that battery in mouse is new

Make sure that touch pad is not too sensitive; have seen this many times
Type event viewer in search and in the adminsitrative tab look for errors

Try a different port.

Post back with the information

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RELEVANCY SCORE 58.4

My wife has a two of so year old Acer laptop,  just in the last couple of weeks when typing in Outlook or posting something on Facebook, the cursor jumps all over the page.  She uses only an external mouse (never the touchpad).  Any thoughts on this would be appreciated.
 
Thanks.........rlight

A:Jumping Cursor

This is normally dirt/dust in the hole where the IR laser comes out on the bottom of the mouse. Just give it a good clean.

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RELEVANCY SCORE 58.4

When I am typing, suddenly the cursor will jump to a different spot and type there.  Sometimes it completely erases what I have typed!  Very Frustrating?  Any help?

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RELEVANCY SCORE 58.4

As I try to modify a Microsoft Word 2000 document by inserting text in an existing paragraph, as I am typing the cursor jumps to a different part of the page and and starts inserting what I am typing at this new location that the computer has randomly selected. Any ideas anyone?

Thanks,
Ray
 

A:The Jumping Cursor

Welcome to TSG! I have seen this with Adware and Spyware, as well as virui.
Try downloading Hijackthis from www.lurkhere.com nice files link.
As well as AdAware and Spybot Search and Destroy.

Run them and let us know what they find. Check google if you can't find any!
 

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RELEVANCY SCORE 58.4

My Inspiron 6000 laptop was running ridiculously slow and taking forever to start-up, so I had a friend look at it. He uninstalled McAfee because he said it was running too many things in the background and causing problems. He installed AVG Free instead. Ever since then, whenever I'm typing something my cursor jumps to another part of the sentence or moves to another part of the page involuntarily. I have to stop and click back to where I left off. It's crazy! Has anyone heard of this before? Can anyone help??
 

A:My cursor is jumping around by itself....

Do you have a laser or optical mouse? Sometimes they can do that if there is dirt or a slight imperfection on the pad you are using. If not, I would then think you have a backdoor trojan on your computer, where someone else is controlling your desktop. In that case, try a scan with hijackthis and post the results.
 

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RELEVANCY SCORE 58.4

Hi - I have spyware on my computer and recently got a "critical" malware thrown up - which I accidently "allowed". Apart from the fact that the laptop is now grindingly slow, whenever I try to type anything (even in folder boxes) the cursor jumps all over the place - to previous lines or down several cms on the blank page.

I have read someone else's comments that it is the keyboard, but I do believe it is a malware. I've downloaded HiJack This and got a "read out". Oops there goes the cursor - once it starts it seems to speed up. Would like to know how to track the virus down since it doesn't show in any spyware that I've subsequently downloaded.

Help please. I'm okay with software but don't know much about the "workings"!

A:Jumping Cursor

Hello ,what antivirus,antispyware tools do you have installed?
What is your Operating system?
Have you runn any scan and from Safe Mode?

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RELEVANCY SCORE 58.4

Hi,
I have a minor but increasingly irritating problem whereby the cursor sometimes jumps or skids across the screen on its own when surfing (IE6, XP Home) and in some other applications. Can anyone help me put this right please?
Nick
 

A:Jumping Cursor

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RELEVANCY SCORE 58.4

For some reason whenever I'm typing my cursor is randomly jumping without action on my part. The jumping itself isn't random, when it does so it always ends up at the current location of the pointer. So far it has not clicked on any links when it jumps and it hasn't simply moved to a data input box. Only to the pointer location, wherever that is at the time.
 
I am given no indication of when the cursor will jump and so I frequently end up typing half a sentence in an entirely different location than I started. I've already run the standard Troubleshooting with both regular Help and the HP Support Assistant to no avail.
 
I'm using an external mouse/external keypad setup and have installed Touchfreeze so I know the touchpad isn't the problem. The Mouse settings are already set to hide pointer while typing, although it doesn't do so. Since I'm not sure what information will be relevent here's all related specs:
 
Computer: HP Pavillion 17 Notebook PC
OS: WIndows 8.1 64-bit
Microprocessor: AMD A10-5750M APU with Radeon HD Graphics.
Graphics: AMD Radeon HD 8650G
System Board: 1984.01.13
BIOS: F.22
 
Synaptics Touchpad V7.5 on PS/2 Port
 
Logitech HID-compliant Unifying Wireless Mouse M510
Logitech HID-compliant Unifying Touch Keyboard K400
SetPoint Software Version: 6.65.62
 
If additional information is required, please let me know. This is driving me crazy, so I really hope someone can help me with this.

A:Jumping Cursor

Hello BIOS-Pherecydes
Jumping cursor issue is one of the common problem mostly seen from Windows Vista to Win 7 and to current times, usually while typing in word or outlook.
From what I have found, there is no straight fix provided for this problem.
You may have to try different steps but I cannot say which one will fix it.
First you can try these two steps which have worked on the past computers. If it doesn't fix the problem then there are other steps that we can try. 
Go to Control Panel ---> Mouse---> Pointer Options and then uncheck "Hide pointer while typing". If it doesn't work, then try disabling the "trackstick" if you have one..
      2. If the above step doesn't work then you may have to download and run this small program called Touchfreeze
 
I can not guarantee these tips, but they did work for many people .. Please tell us how it is for you.
 
Thank You -

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RELEVANCY SCORE 58.4

Hi,
I have a minor but increasingly irritating problem whereby the cursor sometimes jumps or skids across the screen on its own when surfing (IE6, XP Home) and in some other applications. Can anyone help me put this right please?
Nick
 

A:Jumping Cursor

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RELEVANCY SCORE 58.4

undefined When I am typing any document my cursor keeps jumping all over the place. This same thing happened to me once before when I had Win. 98. I have a laptop and what also happens conjointly with this problem is when I plug in an external mouse it will not operate independently of the built-in mouse. I can move both at the same time. When it happened before with Win 98, they sent me a service pack. I now upgraded to Windows XP and it is now doing it again.
 

A:Jumping Cursor

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RELEVANCY SCORE 58.4

Whenever I'm writing in Word or composing an email, my cursor often jumps around. This is very annoying and counterproductive. Any tips?
 

A:Cursor jumping

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RELEVANCY SCORE 58.4

I own a Dell inspiron laptop and when typing the cursor randomly jumps. I understand that I need to disable the touchpad. However, the instructions provided by Dell do not work - any suggestions?
Grateful thanks.

A:Cursor jumping

Hi and welcome to TSF try going to control panel then mouse this is the proerties page for the mouse,pointing devices, etc you can adjust the settings there one to try is enhanced pointer precision

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RELEVANCY SCORE 58.4

Have a new G550 w/ Vista Ultimate. When keying on laptop curser jumps at random. Tried everything to fix, update Alps pointer and pad drivers, re-install Vista, changed processing priority to HIGH through Task Manager..nothing fixes the problem. Do not know what is causing annoyance and checked all over internet to if I am alone on this. Other computers have similiar problems but still nos suggested fixes work for me. Anybody...any fixes ? Thanks if you can help ASAP.

A:CURSOR JUMPING

Sounds like a problem over the touchpad hardware. Call customer service to solve this issue. Best regards.





IPnaSh First Spanish Community Guru - Colaborador ad honorem

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