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Yoga 460 base cover clip broken

Q: Yoga 460 base cover clip broken

I volunteered to help a friend upgrade the memory and SSD in their Yoga 460. I've worked on a lot of older ThinkPads, and the HMM made it look pretty easy. But when it says "pry" off the bottom cover, they are not kidding! Unfortunately I'd misplaced my spudgers, so I used an old credit card to help pry the cover off. In the process I broke one of the clips near the power connector. I think I pushed the credit card inward a little too hard. The machine went back together OK, but of course there is now a tiny gap where that clip isn't holding it. My friend treats computers fairly roughly and may not care, but it's bugging me a bit. I should have looked more closely before putting the machine back together, but now I don't remember whether the clip I broke off is part of the base cover or part of the piece it snaps onto (the keyboard bezel?). Would anyone happen to know? If the clip was part of the base cover it would be pretty easy to get a new one and replace it. Thanks!

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RELEVANCY SCORE 200
Preferred Solution: Yoga 460 base cover clip broken

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 89.2

I need to replace the base cover for this pc - it has broken and is getting worse.

A:Base Cover broken and coming apart

@gtjohn

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 82

I just got an X380Y and I noticed that the screen does not sit flush when closed and it seems to be that the base cover and palm rest are severely warped and bend at the corners. I have tried replacing the base cover numerous times but always have the exact same problem. I have contacted onsite warranty services but have been told it may fall under user damage and not be covered, even though I received the laptop in this way. Does anyone else have this issue?

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RELEVANCY SCORE 82

Nachdem mein Gehuseunterteil bei der Kopfhrerbuchse einen Riss aufweist wrde ich gerne das Base / Bottom Cover austauschen. Leider finde ich kein entsprechendes Ersatzteil "Base cover,PC+ABS,BDW,Black" mit der Artikelnummer 00UP364 zum kaufen. Daher die Frage ob jemand wei wo man dieses Teil besorgen knnte? Suchen im Internet und Anfrage bei einem Hndler blieben ergebnislos. Jedoch findet man hufiger das Ersatzteil 00HN608 zum bestellen. Laut Ersatzteilsuche ist das Ding anscheinend auch mit meinem Gert 20DM003QGE kompatibel: Base cover ASY,HSW,Black   (00HN608) ist kompatibel mit den folgenden Gerten:THINKPAD-YOGA-1420DM20DNKann mir das jemand besttigen? Oder gibt es ein anderes kompatibles, lieferbares (!) Base Cover? MfGJrg

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RELEVANCY SCORE 78

I've had the Yoga 13 (1st generation) for a little more than a year now and the bottom cover of the laptop (with the 10 screws and the manufacturers stickers) has cracked right next to the hinge. The screw had fallen out and over time it eventually cracked. I replaced the screw so it's in place now, but I would like to replace the bottom panel. How would I go about removing it and replacing it? It seems to be attached to something and I don't want to just pry it open and break something. It's off warranty now too.  Thanks! 

A:Yoga 13 Bottom Cover Broken

Good day and welcome to the community.
 
Sorry you're having troubles.
Here are a couple of resources that should help you with teardown and reassembly:
Hardware manual: http://download.lenovo.com/consumer/mobiles_pub/ideapad_yoga_13_hmm.pdf
Service video: http://lenovoservicetraining.com/content/CourseWarePublic/17289/player.html
 
Essentially, it looks like everything must be removed from the lower shell to do the job.
 
Hope this helps a bit.
Regards.

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RELEVANCY SCORE 69.6

i bought my lenovo ideapad s510p touch from usa in dec 2013, i only hav upgraded warranty.,  
recently my laptop's TOP COVER  has broken i need the part very urgently please any one can help meee please  
 
LENOVO IDEAPAD S510P TOUCH TOP COVER ('a' COVER)
 
Link to picture/image
 
Link to picture/image
 
Link to picture/image
 
Link to picture/image
 
NEEDED VERY URGENTLY CAN ANYONE HELP ME PARTS ALSO NOT AVALIABLE SAID BY SERVICE CENTERS
 
Mod comment: Over sized pictures converted to links. Please see About-Posting-Pictures-In-The-Forums

A:lenovo s510p touch top cover broken, top cover nee...

hi sumanth same i had also bought lenovo s510p from usa and me too had same problem.Lenovo people are asking 4500 for back panel .

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RELEVANCY SCORE 66

I am looking for FRU part number for LCD Hinge Cover and Strip cover, its not clear in the Hardware maintenance manual. Can someone please help me? My right side hinge cover is broken. The parts I am looking for are on Page 51 of the Hardware Maintenance Manual and are labeled # 3. https://download.lenovo.com/consumer/mobiles_pub/lenovo_yoga_2_13_hmm.pdf

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RELEVANCY SCORE 64.4

I've had some issues with the base cover of my newly refurbished XPS 15 9530 and need to replace some longer screws. Does anyone know what type of screws they are? All I know is they are T5 Torx head.

A:XPS 15 9530 Base Cover Screws

Greetings Heat_Fan1,
Thanks for your question.
Here's the Dell part number for the XPS 15 9530 bottom base cover screws:
19DY9 Torx SCREW,M2x3L,3.6D,0.4T,Black, Base -> Palmrest.
 PM me with your name, email and service tag if you need help obtaining these screws.

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RELEVANCY SCORE 64.4

Hi, I have HP Envy core i7 15-k239TX laptop which is fallen and base body broken. Please see image attached. Can I replace with new one? Can you provide it? How much it will cost? ThanksAbdul Razzak 

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RELEVANCY SCORE 64.4

 The base hinge plate cover is defective (part# 736475-001). I opened a case # [Personal Information Removed]
on March 10, 2017 after further research. The 17" touchsmart screen, while opening and closing, separated the hinge screws from the hinge screw inserts built into the base cover. There are over 800 hundred complaints online. The 17" touchsmart screen is not supported by proper hinge PSI in the base screw inserts. This product should be recalled.
 

A:Defective hinge base cover

@Jeff1963

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 63.6

Trying to figure out how I can go about ordering this since mine has become damaged. I found the part here: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-... Guess I can use 5CB0V79343, or 01YU722 as an alternative. Can't figure out how to order it though through the website and not finding much online when I Google the part number. How can I go about ordering one?

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RELEVANCY SCORE 63.6

Hello, I am a certified repair technician for a large company. I am also Lenovo certified through my company for warranty repairs. We have ran into an issue with a T450 laptop we have not seen before.  The system came in with a no POST issue. We unplugged the internal and external battery and did the reset by pressing and holding the power button and the small micro switch on the system board for 30 seconds. System would not POST so we ordered a new system board. The new board will NOT work with the bottom base cover installed. It will work with the base off, but as soon as it is put on again, the system does not POST. We then have to unplug both batteries and reset the board in order to even get it POST again (with or without batteries). It does work, with base installed, and no batteries plugged in. However, it also works with batteries installed, and no base cover.  What is causing this problem? We have tried other batteries and bases with no resolution. 

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RELEVANCY SCORE 62.8

Hi there - does anyone know the specs of Vostro 5470's base cover screws? It's simply incredible that most of the screws are gone - the PC is disassembling itself, unfortunately
Additionally, would you know where I could buy those screws? Thank you so much!

A:Dell Vostro 5470 - Base Cover Screws

Hi,
Thank you for writing us.
Touch Panel:Bottom Cover : 11 screws
Non-Touch Panel : Bottom Cover : 11 Screws.
Kindly private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 62.8

I received a laptop from my father and the fan needs to be replaced. But I cannot figure out how to remove the cover. There are no screws at all on the base, even under the rubber feet. There appears to be some kind of security lock on the right side but I have no key. Or it is a slot for a lock cable. I have a picture of the bottom of the laptop if somebody needs it, as well as other pics.

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RELEVANCY SCORE 62.8

My HP ENVY TouchSmart m7-j010dx laptop on the left side bottom the black case cover started popping up when I open/close the lid. It is not completely broken off, I can hold it closed while closing or opening the lid (screen) but it's worrying me. Don't know I need to change Hinge or Base cover. My warranty expired July 2014.HP Experts please help.Thanks a lot. Regards,Venkatesh R 




Venkatesh R








Solved!
View Solution.

A:TouchSmart m7-j010dx Hinge/Base cover pop issue

Just received the Fixed Laptop from HP Tech Center. They fixed the hardware parts for Hinge issue. I personally thank Jenn (Case Manager) for elevating the case and Following up to ensure everything goes smooth. Hats Off! I also thank @george-p, @JeffHelp, @Futoji for the support. Will take care to ENVY more!

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RELEVANCY SCORE 62.8

Hello everyone, hope we're all well! I'm hoping someone can help me! I recently got a HP Pavilion 15-aw065sa and I love it. I decided to upgrade the SSD, and sadly in doing so, have slightly cracked the underside plastic (about an inch along from the middle of the rear towards the centre of the case). It's not a biggie, but I'd really know if there is anywhere (be it HP or someone else) where I can PAY MONEY (to a limit, lets not go silly, it's just a piece of plastic) to get a replacement. I'm also looking at getting an optical HDD caddy, so a DVD drive front replacement would be useful too! If anyone can help please let me know, it's a great laptop! EDIT: Should mention I checked the part surfer, as well as ebay, and sadly can't find anything 

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RELEVANCY SCORE 61.6

Hi
My Inspiron 13 7348 ( servic tag 4w6yj52)was physically damaged.
one of the two hinges between the display unit  and the base assembly had detached from its cover and parts of the plastics were broken (1. Display BackCover,  2. base assembly.)
1. I uninstalled the base assembly cover
2. I uninstalled the Display BackCover.
then I could clearly see the damaged parts
I opened a service request at Dell site. then I was talking to the part list sale department.
I send them the photos of uninstalled parts (1 & 2) 
I asked Dell to have the price for these two parts.
I wanted to purchase these two "Display BackCover & base assembly " (with some attachments on them) 
Surprisingly they  to force me to buy the whole display unit which includes the SCREEN and costs about 200$
The Display BackCovly was easily uninstalled , with the guide of the user-manual doc.
I did not succeded to convince DELL that the back-display-cover,  should be sold separately 
the Laptop works OK, with the ability to move the display.
Please Help 
Etofach

A:backup cover display and base assembly replacement for Inspiron 13 7348

As is common on hybrid systems, the entire top assembly is fused together with adhesive.  It's all but impossible to disassemble the upper assembly without destroying the glass, LCD and/or defacing the back plastic - as Dell informed you, the entire upper half of the system must be replaced as a single unit.
You'll find this design very common these days on all systems of this type.

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RELEVANCY SCORE 58.8

Hi,
I was messing the CMOS battery, trying to get it out and I accidently broke one of the 4 plastic clips that hold it down. I'm looking for suggestions to fix this, firstly, I was thinking of super gluing the clip back on, sounds dodgy, don't think this can be soldered as it's plastic to plastic. Is there any other way I can hold this down?
 

A:broken CMOS battery clip

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RELEVANCY SCORE 58.8

About a year ago, I dropped my laptop on its charger and Geek Squad took it and fixed my motherboard. The charger port was kind of loose but I never thought much about it until a couple of months ago it became very loose. I have to hold the charger in a specific way for it to charge. I took it to a repair shop on my campus and they said the piece/clip that holds the charger part inside the computer was probably loose or broken considering my laptop was still working. They couldn?t take it and fix it because it was finals time. I?ve been on break but I go back to school soon so I need to get this fixed. Can anyone tell me if they?ve had this problem or what I can do to fix it? It?s out of warranty so I cannot go back to Geek Squad. 

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RELEVANCY SCORE 58.8

Hi, I broke the battery clip on my motherboard where the horizontal part of the clip meets the vertical part. I tried putting the clip back on tightly with duct tape, but when I shut down the computer for a few hours and turn it back on, I get a 'bad CMOS battery' or a configuration error. I then have to fix the date and the time again in the BIOS (CMOS?) screen. I am guessing that this happens because it is not making good contact. I can't get the broke part of the clip out of the plastic holder, which holds the battery. Does anyone have a solution to this problem besides replacing the motherboard? Can the plastic holder be replaced somehow? Can I somehow solder it? Thanks for your time!!!
 

A:Broken Battery clip on motherboard

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RELEVANCY SCORE 58.8

The plastic retention clip which holds the heat sink and fan unit to my [AMD socket 939 ]motherboard has broken. This clip is fixed to the motherboard by two screws and can therefore be removed easily. Question is: where can I buy a new one (UK)? Or is there a newer solution which can still be fixed to the motherboard via the two existing screw holes in the motherboard. I really don't want to buy a new motherboard for the sake of a piece of plastic!!
Cheers.
 

A:Broken retention clip on AMD motherboard

I don't understand what you mean. Is it for the cpu or a chipset? You may find an aftermarket heatsink/fan with additional hardware that may work.
 

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RELEVANCY SCORE 58.8

A couple of weeks ago, I attempted to install a new DIMM into my computer. During this attempt, the clip on one of the sides broke off. The slot still works but since it ends up being vertical when I put my computer back together, the DIMM keeps working its way loose. I suddenly drop 512MB when I turn my computer back on.

Is there any way, short of replacing the computer or motherboard, to firmly hold the DIMM in place?
 

A:Broken Clip on DIMM Slot

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RELEVANCY SCORE 58.8

The plastic clip holding my Q button snapped apart. Where can I get a new one.
My Laptop is a Latitude e6420.

A:Broken plastic key retainer/clip

Thank you for your message.There are no separate key replacements available. Try to put the key back in with a slight pressure & check if it snaps back in.If this does not work, you might have to look for a keyboard replacement.

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RELEVANCY SCORE 58.4

Never buy a Dell Inspiron 5558- Hinges broken with in 6 month and Dell warranty does not cover their poor quality spare.

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RELEVANCY SCORE 58

My laptop was damaged, see image. The hinge cover broke off. How is it possible to repair it? Can you buy that spare part? does it have to be sent in for repairs? how much would repairs cost? Thank you for all answers! 

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RELEVANCY SCORE 58

I have an Asus x55c-wh31 model laptop, with a broken back cover it seems , because the computer was dropped and now one of the hinges were broken and its protruding outward at the back side of it, the user needs a replacement for it, i'm going to upload a photo of it so that i can make sure i can get the right part for it
 

A:Broken Laptop Cover

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RELEVANCY SCORE 58

Hello All, My envy m6 screen hinge destroyed the lower case and now whenever I try to open the laptop the case gets open because the hinge is not attached to the case anymore.I DID put the screws back in HOWEVER, thanks to bad engineering and the cheap plastic they keep getting out again.I am really disappointed. I am looking for help to solve the problem of the ENVY.The lower case is destroyed now and the upper case doesn?t hold the screws of the hinge in it anymore. By the way, I had Pavilon dv6 and I lost because of bad engineering as well. The first one died because the graphics accelerator got UNATTACHED FROM THE MOTHERBOARD because of the heat generated by the graphics accelerator. I should have learned from my first mistake but I didn't!

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RELEVANCY SCORE 58

Hello everybody, I have a problem with the 2 battery clips which are holding the battery in the guidance. They're broken and now the battery doesn't hold in the guidance without fixing the 2 clips with tape. Has anybody else the same problem and now what I can do against it?

Where can I eventually buy these clips?

Thanks...

A:Portege R830-1EE - broken battery clip

I cannot say for sure but I think you will not be able to buy these clips as separately parts.
I recommend you to contact nearest Toshiba service provider, explain the situation and ask how it can be fixed.

You know possibility to buy some small parts for notebooks are very limited and it is not so easy to fix such things.

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RELEVANCY SCORE 58

Hi, stupid stupid impatient me didnt take the time to look and took my vid card out (because i thought maybe i might have to reseat it) and in the process i broke the retainer clip on one side of the motherboard.

See image, i did make an attempt to superglue it back but i stopped trying because i figured if i got that stuff someplace it should not be i would just make the issue worse and that would be stupid stupid stupid lol.

I dont think there is any real pressure there its just for saftey i think, the mount on the rear of the unit holds it really snug so i dont think there is any real chance for it to vibrate loose but what do you all think. I say no pressure because it sure was easy to break off there.

Can that clip itself be replaced without replacing the female connection. It kind of looks like the swing arm snaps in there but i didnt want to try to pry it out.

So to explain that clip you see on the pic, the bottom of it just has a strait bar (swing arm) attached like clip/____o (the slash / is where it broke)
one end is connected to the female connection and the other to the clip, and it swivels, it broke clean off on one end on the bottom of the clip side (not the board side).

thanks

A:Broken retainer clip on motherboard for vid card

The main function of that clip, in my opinion, is to assist people in seating the card all the way into the slot. It may also serve as a safety lock to avoid dislodging the card while moving stuff around inside the box, or while transporting the PC.

So I think you can live without the clip. You will just need to check for proper seating from time to time, just like in the old days.

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RELEVANCY SCORE 57.6
RELEVANCY SCORE 57.6

Hello, The lan cover on my HP is broken. The little midle part in the cover that is supposed to hold in the ethernet cable is gone. The ebay is full of replacement covers, but not this one particular model. Is there a way to obtain it/ any place I can order it from? I can replace it myself but I cannot find the piece in the HP spare parts store. Thank you.

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RELEVANCY SCORE 57.6

I called HP many times about my broken hinge cover issue and was told each time that they would fix it but wanted to charge me $300.00. This is not my first HP product but it will be my last. The suggested resolution to my issue by charging me $300 is disgraceful and unacceptable!

A:M6 Envy Broken Hinge Cover

I am having the same issue.... this has to be a factory defect... left hinge broken.  I have also had several HP products but no more poor design and support.

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RELEVANCY SCORE 57.6

The computer works, but I would like to glue, or somehow fix the top so it no longer bends.

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RELEVANCY SCORE 57.6

I purchased Dell 5558 last year through eBay. I am a cautious user of digital gadgets. My laptop cover and its hinges are broken because of normal wear and tear. This product is bogus and worst. besides there is no proper service from dell. I think lenovo products are better than Dell at least they provide prompt services and their spare parts are easily available in market in India. I suggest every one not to go for Dell 

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RELEVANCY SCORE 57.6

Hi all,
My battery cable release clip for my Vostro v13 broke off and I can't see to find a replacement part online. The part is on step 5 of http://support.dell.com/support/edocs/systems/vosV13/en/sm/TD_Battery.htm

Does anyone got any advice or a place where I can buy it?
Thanks,
Ryan 

A:Vostro V13 battery cable release clip broken

Hi Ryan,
Welcome to the Community,

Try this website : www.parts-people.com
Thank You

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RELEVANCY SCORE 57.6

The case clips that hold the laptop bottom together at the screen hinges are broken on both sides.  It is clearly a design flaw.  I don't even use the touch screen because the problem is severe and I can't lose use of the computer.  I would reason that case part replacements would be required to make the repair.  What can I do to repair the computer?  Are case replacement parts available?  Please advise.

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RELEVANCY SCORE 57.6

Hi,

The heatsink holds itself inplace by being hooked onto the ceramic chip grid arry. The hook on the ceramic broke off so i cannot secure the heatsink.
Is there anyway of fixing this?

Thanks
 

A:broken clip on flip-chip pin grid array

Sounds like you need a new mobo to me. I don`t think it`s possible to fix it.

Regards Howard
 

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RELEVANCY SCORE 57.2

To whomsover it may concern,My notebook is still under extended warranty till 2018. A few days back I noticed a crack near the hinge and also the base part near the hinge broken.As i find it to be a very common problem in hp laptops, will i get the plastic base replacement from HP?If yes, please help me out with the steps i need to take for the replacement. I am really disappointed by the unsatisfactory product quality by such a huge company. I had to call the customer care almost every month in the past year. Do not force me give up on your products, HP.please help.

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RELEVANCY SCORE 56.8

Another complaint for a broken hinge issue on the 5558 laptop. Of course Dell Service will tell you that there is no known issue for this problem but search the forum and you will find several complaints. Dell is doing nothing about this problem and in my opinion they are definitely side stepping the issue so they do not have to take care of their customers. Dell service claims that the defect is due to "Customer Induced Damage". Dell also claims there is no known issue for this defect so you will have to call the "Out of Warranty" department. The out of warranty department will charge you 160 bucks and take your laptop for 7 to 10 business days. EXTREMELY FRUSTRATING for a laptop that is less than six months old and definitely does not have any customer induced damage.
Laptop purchased 5/13/16
Laptop broke 10/12/16
Spent an hour and a half with DELL chat - Session ID <private> - Result you are <profane>. DELL does not care if you have a defective product.  
On my laptop, the actual hinge did not break but the laptop cover broke away from the hinge. Obviously the plastic cover mounting pads are not strong enough to handle the repeated torque on the joint when opening the laptop.
<solicitation>

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RELEVANCY SCORE 56.8

I bought this laptop from Costco just one year ago, yesterday, when i open the laptop cover, the cover corner is broken, my Warranty has just expired ( on 02/28/2017) , very disappointed, I have been Lenovo user for long time and trust the products quality, but this time , i am very disappointed and don't know how to fix this issue. I am not able to upload photos because the size of the file, verify frustrated... looks plastic cover is blow up from corner .   

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RELEVANCY SCORE 56.8

Hello All, I was contacted regarding my PREVIOS post  whch is attached below in blue. Howeve, when they called it was NOT a good time for me. Therefore, I called back and recorded a message multiple times and send mutipule emails following the instuctons  -( providing:  complaint number & ref: serial)- but no one called my back. I am vey disappointed. it has been more than two months and I CAN'T USE MY COMPUTER BECAUSE OF THIS POBLEM. "?11-27-2016 08:34 PMMy envy m6 screen hinge destroyed the lower case and now whenever I try to open the laptop the case gets open because the hinge is not attached to the case anymore.I DID put the screws back in HOWEVER, thanks to bad engineering and the cheap plastic they keep getting out again.I am really disappointed. I am looking for help to solve the problem of the ENVY.The lower case is destroyed now and the upper case doesn?t hold the screws of the hinge in it anymore.By the way, I had Pavilon dv6 and I lost because of bad engineering as well. The first one died because the graphics accelerator got UNATTACHED FROM THE MOTHERBOARD because of the heat generated by the graphics accelerator.I should have learned from my first mistake but I didn't!"

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RELEVANCY SCORE 56.4

The left hinge has been broken and as a result the base has also cracked.  Is it possible to arrange a fix for my computer? If yes how?

A:Left Hinge and Broken Base

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 56.4

Hi all,
Laptop: Dell Inspiron 15 i5558-5717SLV Signature Edition
Purchase date: 12/09/2015
I am so glad to see to see that I am not the only one who has a hinge cover broken as I was beginning to think that I might have accidentally bumped the laptop somewhere (I am extremely cautious electronics user and none of the electronics products I used had physical damage in past.).   As you can see in picture, left side hinge cover is broken which causes the display screen to come off when I try to close the lid.  Getting hold of the customer representative is an ordeal itself but when I finally could get hold of the guy, he told me that this damage is not covered under the one-year warranty and I will have to pay $150/- in order for this laptop to get looked at by dell professional plus have to bear the cost of the new part.
Apart from this problem, touchpad is too sensitive to touch of my palm and cursor goes all over the place when I type. I have tried to change touchpad settings from control panel and uninstall the touchpad drivers but it has not helped.
Overall I think this laptop is of low quality. Now I understand that Inspiron products can’t be compared with Vostro or Latitude products, but this laptop is bad for even Inspiron standards. My four-year-old Inspiron N4110 is way better than this laptop and still working fine. I am sorry to say this but this has been one of the worst products I have ever used.

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RELEVANCY SCORE 56.4

Dear Lenovo Team, I have the same hinge problem with a lot of users already reported here. I have purchased my Lenovo u330 touch notebook in 2014 July in Turkey and it's still under warranty. I've never dropper or caused any other physical damage on the notebook. The left hinge was broken off during the normal usage (by opening the lid). Last week i've sent the notebook to the Lenovo Service Center here in Istanbul, Turkey but they are requesting 300$ for recover, even it's under  the regular warranty. According to the Service Center, it's a user fault. Please help me to understand how it can be a user fault? I though notebooks are designed for mobile usage and they have lids for opening and closing up. If opening a lid is a user fault then i'd expect to see "Use with only open lid, do not touch the lid never ever!" warning in the user manual. My warranty will be expired in a month and i'm still hoping some help on this. Many thanks.

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