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L440 - (Plugged in, not charging)

Q: L440 - (Plugged in, not charging)

Hi all, I'm an apprentice IT Technician and I have been left to my own devices to try and fix a few problems that are occuring with an L440 which indicates that the AC adapter is plugged in, but the battery isn't charging. When the laptop is powered off however, and left overnight, it appears that the battery charges as it was on 100% when I came in to work this morning. Has anyone had this issue before? The system is running on Windows 10 with 8GB of RAM and an i5-4200M CPU @ 2.50GHz. Thanks.

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RELEVANCY SCORE 200
Preferred Solution: L440 - (Plugged in, not charging)

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RELEVANCY SCORE 62

I only had this laptop for less than 2 months and I couldn't find much of why this is happening. There is nothing stuck in the charging port and the charging light on the side is lit on the side.

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RELEVANCY SCORE 60.8

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 60.8

Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

A:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.
Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 60.8

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 60.8

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 60.8

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 60.8

Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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RELEVANCY SCORE 60.8

Old battery looks dead and i have bought new one. First time I've got compatible battery and got message "The battery installed is not supported by this system and will not charge...". Next battery I got - 45N1004, looks original. I installed the battery and got yellow, rarely blinking battery sign on top of laptop. Windows 10 reporting that battery OK, adapter "plugged in, charging", but it is not charging. Battery is not pretty new (2015/12), but it's not used and AIDA64 reports good state of battery. Should I go to the service with my T530 or is there another solution?

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RELEVANCY SCORE 60.8

Edge 2-1580 LaptopMachine Type Model 80QF0004USwindows 10I have the latest version of BIOS, etc.I downloaded the latest  software versions of everything. The battery is internal, I am unable to get at it without unscrewing the casing.Error is that the battery is not charging, windows message says it is charging.Lenovo Vantage says battery is in good condition. (see screenshot attached)and yes, the battery was good for hours. laptop is still rather new-ishOne day, battery was not auto charging. I did the trick of pressing the power button when plugged and unplugged.It did work two times, but now is not anymore.works otherwise, as long as it is plugged in. It actually takes a few minutes when plugged in before I can turn it on.


























lenovo vantage.PNG ?90 KB

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RELEVANCY SCORE 60

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 59.6

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 59.6

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 59.6

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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RELEVANCY SCORE 59.6

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 59.6

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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RELEVANCY SCORE 59.6

So at random, the laptop will stop charging and simply says 'plugged in, not charging'. Are there more permanent solutions than going into BIOS and disabling built-in battery? I'd hate for this to be a returning issue (this is the 2nd time this occurs). Thanks for any suggestions! I've browsed the fora and know also of some other solutions, but I'm not satisfied with having to solve something like this more than once. What if I don't notice it, and someday have to run out with 40% battery left? Not desirable, specially given the price of these laptops.

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RELEVANCY SCORE 58

I am not sure if the battery is the problem, but it seems to be. When plugged in, the battery will not charge UNLESS the computer is shut down. Then it seems to charge. When turned back on, it might charge for a minute or two but then it's back to the message "plugged in, not charging." The battery life stays consistant when plugged in, it just won't charge any higher. At the moment it is stuck at 87% after dying on me this morning. I was working perfectly last night.  I have taken the battery out and turned the computer on with only the AC plugged in and it does work. My theory is it's the battery but I'm not sure.  The last thing I did was run a battery test and an AC adapter test through the UEFI menu. Both passed. Can someone please help? I am so lost on what I should do now!

A:Plugged In, Not Charging - Works when Plugged In

CluelessTech88 Hello;Allow me to welcome you to the HP forums!I read your post about your charging problem with the laptop and wanted to help.Here are some troubleshooting steps you can try for testing the charger: HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer Support If the charger checks out, and given that the battery already checks out, then it's likely some connection inside the case is broken, and to check that out, you would need to take the laptop to an HP Service Center. Here is a link with information on HP Service Centers:  http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------Please click "Accept As Solution" on the post that solves your issue to help others find the solution.Please click the Thumbs-Up symbol on the left of the Reply button to say thanks fopr my help.========================================================================

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RELEVANCY SCORE 58

While my laptop is plugged in, I am getting the message under energy settings that my laptop is "plugged in, not charging." I don't know whats happening or how to fix this and I would greatly appreciate some help, as i really need to use my lptop while mobile.Thanks.

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RELEVANCY SCORE 57.6

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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RELEVANCY SCORE 57.6

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 57.6

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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RELEVANCY SCORE 57.6

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 57.6

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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RELEVANCY SCORE 57.6

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 57.2

Hi.I have recently a charging problem with my X1C6.Yesterday, I have plugged the USB-C charger into the USB-C port.Then Windows repeatedly notices that the charger was plugged, then unplugged, then plugged (many events in Windows Event Viewer) and the Thunderbolt software (in systray keeps crashing/restarting).The problem continued even with the charger unplugged, even after a reboot.The charging orange LED was stuck "on" even with the charger unplugged (also with the computer off):Charging orange LED unplugged. I had to restart the computer and disable the internal battery in the BIOS to restore the computer to a normal state.In the Windows reliability monitor, I can see many Windows Hardware Error (related to USB-C UCM/USCI system : LKD_0x1D4_COMMAND_TIMEOUT_9_UcmUcsiAcpiClient_UcmUcsiCx!UcmUcsiCx::CxDevice::UnrecoverableFailureEncountered) and many Thunderbolt software and services crashes. The battery was already replaced due to another problem (random 0% charge level reporting).This charging problem had happened with the old one and the new one. Anybody had already encountered this problem ?Do you think it's a rather a USCI/EC/BIOS firmware problem or a faulty hardware ?I think I will ask a motherboard replacement under warranty.

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RELEVANCY SCORE 56.4

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 53.2

Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.

A:Plugged in not Charging

huthut wrote:Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.Means bad battery or bad adapter but if you keep the battery out and it works that means bad battery and you need to contact HP warranty to fix this problem.

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RELEVANCY SCORE 53.2

dear sir, i was steel faced " plugged in not charged " min last 4 weeks & above so  kindly help .  i have HP ELITEBOOK 8540W MODEL laptop 

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RELEVANCY SCORE 53.2

After searching Forums and speaking to HP regarding this message/issue I have done the on board testing which  told me the battery was at fault(eroneously) I found a post asking me to check the tiny copper pin on the charging cord that plugs into the PC and sure enough it was bent and after straightening it the problem is solved,

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RELEVANCY SCORE 53.2

I read a similar post where someone else tested their battery and also removed it and reinstalled it, but I don't know how to do either of those.  Battery level at 11% so short time turned on is needed to fix it.  To be clear, I have an HP Envy 360.  The ac charger is plugged in but not charging.  I bought a new charging cord, and still not charging. help please.

A:plugged in, not charging

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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RELEVANCY SCORE 53.2

The laptop is plugged in and the little LED light is on. The laptop is currently at 8% and is working fine but the battery is not charging. Further, the fan inside the laptop has been working continuously for the past half an hour. I request you suggest me ways to take care of this myself as I have exams  right now and won't be able to take the laptop to a service center. My laptop is an i7 5th Gen with serial number 5CD5174XQ6. 

A:Plugged in but not charging

Hi,Thanks for using the HP Forums. Can you try to do  a system restore to before the problem started and check if the software causing the issue? Also, you may consider running a battery calibration.  This resource will be useful useful:HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)  Let us know if that works!

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RELEVANCY SCORE 53.2

I have a hp envy 15 x360 pc laptop windows 10. Battery icon on the bottom right of the screen says "plugged in and not charging.if i keep it plugged in i can use it after waiting a while so that it actually turns on. If i unplug it the laptop will shut off on the spot. I tried everything i can possibly think of, also tried everything said on the forums and as directed by hp support assistant. Last i tried was the battery check. Status was "primary battery unknown"(93). Im at a lost... I need help plsssss!

A:Plugged in but not charging...

Hello @Rjmoralea, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the battery charging, and wanted to assist you!  I see that you already performed the battery test. Try removing and reinserting the battery.  Check to see if you have any updates in the HP Support Assistant.  In particular, try updating the BIOS, using the document here: HP Notebook PCs - Updating the BIOS Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great weekend!

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RELEVANCY SCORE 53.2

Hi,My laptop is "HP ENVY 15 Notebook PC" with "windows 10" and it shows the problem "0% available (plugged in, not charging)" from last week, whenever i disconnect the charging wire it shutdowns at once. Someone plese help me out.Thanks.

A:0% available (plugged in, not charging)

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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RELEVANCY SCORE 53.2

Hi all, My laptop ( HP pavilion 15-ab237na) is plugged in to the charger. When I click the battery icon on the task bar it says it is plugged in but not charging . However it is also not losing charge whilst plugged in. It is relatively new, I got it in January. I'm very confused as to why it is not charging and want to know if there is a way I can easily and quickly fix this. Help would be much appreciated.

A:Plugged in not charging

greenapples21 Hello;Allow me to welcome you to the HP forums!I read your post about your PC not charging and wanted to help.Here are some troubleshooting steps you can try:HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer SupportHP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer Support If either of these are shown as failing, or even not, with a new PC, you should not be having these problems. My suggestion is for you to contact HP Customer Support to see about maintence and replacement options available to you under the warranty.  If HP can not fix it, then you should be able to insist on a replacement -- at no charge!If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!However, HP Customer Support is generally not available on the weekend, so you may have to wait until Monday to contact them.Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.... Read more

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RELEVANCY SCORE 53.2

Battery is 100% charged, After 2 days in ac power it shows 98%, plugged not charging. Then if I use the battery for a while less than 95% and if i plugged it in ac power, it starts charging and become 100%, fully charged. After two days it show 98%, plugged not charging.
So it is charging, but not holding the charge for some days. Battery replaced with a new one. Laptop is still under waranty.
I am getting 2 hour 20 minutes battery backup.
Would like to know is it a hardware or vista problem?
Thanx in adv.

A:98% Plugged in, not charging.

Originally Posted by Rathman


Battery is 100% charged, After 2 days in ac power it shows 98%, plugged not charging. Then if I use the battery for a while less than 95% and if i plugged it in ac power, it starts charging and become 100%, fully charged. After two days it show 98%, plugged not charging.
So it is charging, but not holding the charge for some days. Battery replaced with a new one. Laptop is still under waranty.
I am getting 2 hour 20 minutes battery backup.
Would like to know is it a hardware or vista problem?
Thanx in adv.



That happens for me too very often =).
That isn`t a issue, if it isn`t charging is because it already charged and now he is holding. For me it stays always at 99% charged, not charging.

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RELEVANCY SCORE 53.2

HI, I HAVE BEED HAVING PROBLEMS WITH THE BATTERY I PLUGGED IN THE CHARGER AND IT SAYS THAT ITS NOT CHARGING, I HAD STARTED AND ON THE SCREEN IT APPEARED THAT MY BATTERY WAS HAVING PROBLEMS AND THAT I NEEDED TO GO TO A PAGE, WHICH I DID. ALSO, I HAD RESARTED IT AGAIN AND PRESSED     F2    AND TRIED TO  ANALYZE THE BATTERY AND IT SAID THAT I HAD TO WAIT FOR 3 OR 4 HOURS WHICH I DID AND IT DID NOT WENT MORE THAN 1% . I TRIED TO ANALYZE IT FROM THE HP SUPPORT AND THE HP BATTERY CHECK AND IT DID NOT GAVE ME ANY SOLUTION.  I DID EVERYTHING, I CHECKED MY CHARGER AND IT IS WORKING PROPERLY I HAVE LIKE 10 MONTHS WITH MY COMPUTER AND THE CHARGER IS NOT DAMAGED, THE LIGHT THAT INDICATES THE PLUGGED IN IS WHITE IT IS NOT RED. MY COMPUTER DOES NOT WORK IF I UNPLUG THE CHARGER  I DONT KNOW WHAT ELSE TO DO BECAUSE MY COMPUTER DOES NOT HAVE THE BATTERY TO TAKE OUT AND DO SOMETHING ELSE, I THINK ITS BECAUSE IS INSIDE OF THE COMPUTER AND I HAVE TO TAKE THE SCREWS TO LOOK FOR THE BATTERY, WHICH I DONT WANT TO DO THAT :/  PLEASE WHAT I CAN DO IF THE BATTERY DIAGNOSTIC DOES NOT WORK EITHER

A:PLUGGED IN NOT CHARGING

HiTry this: Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartup

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RELEVANCY SCORE 53.2

good day, new member here, i have a lenovo ideapad, i have read some of the threads under "plugged in, not charging" with the solutions on the device manager control method battery uninstall and install. but here is my scenario, my laptop is 4 years old, everything was working just fine, my laptop was unplugged and im working with it running on battery power, when it suddenly turned off (the battery was not drained it was 95%), it did not re start until i plugged it and it was running plugged to the AC charger, but now it wont charge, if you un plug it, the laptop turns off as well even if it still had some battery percentage left, it is now a compact desktop, can somebody help?

A:plugged in, not charging

Most likely you need a new battery.

Four years is a pretty good life span for laptop batteries, and when they go they do not always give warning. Sometimes it is "blink", just like a light bulb.

One thing to check is that the battery is fully seated and clicked in, and that the contacts are clean and not obstructed by dust.

Other than some change you made to settings or hardware, if everything was status quo and it just stopped working then it is probably no more complicated than that.

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RELEVANCY SCORE 53.2

First, I have Dell Inspiron 1525 laptop 2 year old. Three days ago there was no electricity about 3 or 4 hours. Аfter a while came to power and the power is off for 5 or 10 min. During that time the laptop was turned on while the electricity is off, it was working on the battery not plug in.. After suddenly there was power and then ran out and then came electricity. It was a problem of electricity in my municipality. For many hours then when he came voltage electricity, i turn the laptop and the battery ac adapter was 22% available and say: plugged in, not charging. What is the reason why my battery will not charge? Now is plugged but now charging. Earlier when cable was plugged in, the battery was charging. What should i do to fix the problem?
Thanks.

A:Help! plugged in, not charging.

I suppose it's possible that your charger or the adapter where it attaches to the motherboard got fried when the power came back on due to a surge. Is there a small green light on the power cord and a light on where it plugs into the motherboard?

There should also be a small LED on the front of the computer that gets lit when it's plugged in. Do you have that light?

You might try unplugging the AC and removing the battery. Hold down the power button for about 30 seconds. Then just plug the AC in and leave the battery out.

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RELEVANCY SCORE 53.2

I have a peculiar problem with my laptop, The battery indicator shows, "Plugged in, Not Charging" even though the power supply is there and the percentage remains at a particular level. Please help me in this regard.

A:Plugged In, Not Charging

Hello ankur, welcome to the forum.
Try resetting your battery: How to Reset a Laptop Battery | eHow.com
Should this not work it is a good sign that the battery is almost at the end of its life

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RELEVANCY SCORE 53.2

HI... my lappy was working fine with win 7 ultimate 32 bit but but but..
so i didn't used the lappy and after a few months when turned it on without AC adapter it didn't turn on. so i connected to ac adapter and when i loged in, the battry icon said "0% pluged in not chraging".
there are loades of thesame issue online but i just couldn't bother readig.....
pleas help............................

A:plugged in not charging

Hiya pal and welcome to the forums.
Have you tried doing this ... (it's a bit confusing, but it has worked for some laptops that I've come across with the same issues)

01. Turn off laptop.
02. Unplug AC power.
03. Remove battery.
04. Replace AC power.
05. Turn on laptop, allow OS to boot.
06. Once logged in to the machine, perform a normal shut down.
07. Unplug AC power.
08. Replace battery.
09. Replace AC power.
10. Turn on laptop, allow OS to boot. The battery should once again be charging as normal.

Hope this helps

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RELEVANCY SCORE 53.2

Model: Acer Aspire 5 A515-51G-509A

A few weeks ago the laptop stopped charging. If you remove the power cord and plug it back in, it will occasionally charge for 1-2% and then stop charging again.

I have tried uninstalling and reinstalling the "Microsoft ACPI-Compliant Control Method Battery" as most threads on the interwebs say this is the solution. But that has not worked for me.

Other threads suggested a more complicated procedure with reinstalling that driver, but you need to remove the battery, and this laptop has a built in battery.

The 1 year warranty is up in a few days, I just wonder if anyone has any ideas before I go and fight with the store to get them to fix it.
Thanks!
 

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RELEVANCY SCORE 53.2

Hi,      Basically my Hp laptop that i have had for just over year is coming up with 'plugged in not charging' or just doesnt recognise the charger at all. My laptop will only charge if it is in sleep mode or completely turned off. With just AC adaptor plugged in with no battery, my laptop will not turn on. I have ran all the tests on the battery and they have passed. Really need help to figure out what is wrong because all methods used on internet does not work. One did work for about 2 weeks then started to play up again. I have even downgraded the updates on my laptop form windows 10 to 8 and still doesnt work.  Need advise soon as. Many thanks. 

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RELEVANCY SCORE 53.2

I have a Latitude E5440 and I just started getting the dreaded plugged in, not charging issue. It charges to about 60% and then just stops. I've tried about everything out there aside from replacing the motherboard. I noticed that during charging, it stops when power crosses charge. Not sure if this means its a software issue or not, but was interested to see if anyone had a solution.

Thank you.

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RELEVANCY SCORE 53.2

2 days ago my battery stoped charging it says "plugged in not charging" i took the battery out to work with the ac adapter,but my laptop runs very slow now!
could someone help me how to fix this error and make my laptop's performance again fast.

A:Plugged in not charging

There could be a few reasons for that. The motherboard is broken, the battery is broken, the AC adapter is broken. Contact the manufacture of your laptop.

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RELEVANCY SCORE 53.2

I bought a dell inspiron for my (teenage) daughter about a year ago, a few months after the charger wasn't being recognized.It said it needed a 50 watt charger, but the one I had was 55 watts. We kept it plugged in even though it wasn't charging because she needed to use the laptop. Everything was slow though... it said system performance would slow down which ***. I've bought a bunch of new chargers. All 50+ watts.All have the same problem. After a while for the battery it said "no battery detected" even though there WAS a battery in there. I bought a new charger and a new battery yesterday. The battery I put in was at about 35% charge and was recognized. However, when I plugged in the charger, it said plugged in not charging. Again, we (she) kept it in because she does use this laptop quite frequently. Today I noticed that AGAIN, no battery was detected. I am annoyed and we are going to take the laptop in (hopefully) for repairs tomorrow. I don't know if I'm currently going to be able to afford it. What is the issue? 

A:Plugged in not charging

Only OEM Dell adapters will charge the battery.  If you've tried more than one OEM adapter, the problem is with the DC jack (next thing to replace;  if you need the part reference, we'll need the full model number - i.e., Inspiron 3552, etc.).
If the jack doesn't get the adapter recognized,  then the issue is likely with the mainboard.

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