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Troubleshooting system slow down

Q: Troubleshooting system slow down

Hi all,

Looking for some assistance in figuring out why mt machine has slowed down remarkably.

I originally thought it was high disk activity but that does not seem to be the case. I did some digging with Process Explorer and Process Monitor and could not nail down any individual program that was really thrashing the disk. The high activity was from running uTorrent, but even when I pause all of my torrents that I'm seeding, the machine is still slow.

Now that I've gotten through the disk activity, I'm really not sure where to go.

The machine was running great and then after installing SP1 a week or so ago, it's been a bit of a dog. I saw some stuff about the disk indexing being a problem right after installing SP1, but that it calmed down after a while for people, but mine never sped back up, so I don't think that is the issue.

TIA!

RELEVANCY SCORE 200
Preferred Solution: Troubleshooting system slow down

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Troubleshooting system slow down

Welcome
The first thing to do is run a full updated anti virus scan, the second thing to do is run a full updated malwarebytes scan.
Optimize Windows 7

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RELEVANCY SCORE 48.4

I've worked on a lot of systems but one thing keeps puzzling me, whether in Windows XP, Vista, 7, or 8.

PC's acting real slow overall; not talking internet, talking the whole system stop responding for period of time, hanging/freezing for a little bit and then back to normal, not even taking things like ctrl-alt-del command (at least not for 30-60 seconds).

But at the same time you can view TaskMgr and it is showing 20-50% of CPU and memory used up, Peak RAM not even near top, over 1gb free, no applications or only 1 or 2 running, only 1 user, show processes from all users checked. Why in the world should any system run slow with all those resources open?

Half of the time this is even after I've run ccleaner, disabled extra stuff then, defrag if needed, disabled any extraneous startup entries, rebooted, scanned for and/or cleaned up any malware with malwarebytes and/or super antispyware and rebooted. And you can get it running fairly well and then go on using it and it starts to do the crazy behavior again of lack of responding or everything loading very slow.
 

A:Slow PC troubleshooting

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RELEVANCY SCORE 47.6

At our company we have a LAN with about 15-20 computers (win xp/vista) mostly HP within 1-5 years old, a linux mail server, a win 2003 domain/file server with DNS and intranet HTTP. The network also has an ADSL wi-fi router with DHCP for the Wi-Fi (wired systems are on static IPs), another wi-fi access point, about 3 or 4 switches, about 10 IP phones and an asterik phone server. A few (not all) of the workstations are actually daisychained through the IP phone where there aren't enough network points available. We're using some network applications such as Sage Accounts, and Clik Service. The network infrastructure is heterogeneous, mosty netgear but I think there's some belkin and belkin devices. There's also a backup server, one networked printer, and a couple of shared printers hosted on workstations. The network has built up over the last decade or so and hasn't actually been designed, it just grew by itself. There's probably other things I've forgotten to mention too.

It may not be surprising, but our network is running quite slow (both using the Internet and LAN) and has been for a long time. Is there a way to track down the main sources of slowness without going to huge expenses such as hiring a network consultant?

Any suggestions appreciated. Thanks.
 

A:Troubleshooting a slow company LAN?

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RELEVANCY SCORE 47.6

Hi I have just bought a friends old pc that was previously running as per normal, He took his HDD out for his new pc and I installed my HDD into the new pc and installed all of the drivers. I found that the machine was running extremely slow at boot up and in general making it almost impossible to use. I tried everything I could and ended up buying a new HDD for the machine, installed it, installed a fresh OS (XP home professional)and installed all drivers. I ran checkdisk, defrag, msconfig utility, disk cleanup. Still the problem remains, looks like its taking longer to boot now. the specs for my machine are..
 
AMD 64 Duel Core 2.41 Ghz
3Gig Ram
600W PSU
XP Service Pack 2 
x2 SLI Nvidia Geforce 7800 GT      
      

A:Advanced slow pc troubleshooting

What type of Hard Drive did you install?  Are you using IDE or Sata?

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RELEVANCY SCORE 47.6

Recently, one of our old servers died. It was expected, so it wasn't to big of a problem.

I got a new server up and running, it was working awesome. So much faster than before. Anyways I re-installed my Panda Business Secure and pushed out the communication agent to all of the office PC's.

After doing this rollout of the communications agent, the network seems to be slowed to a crawl. Is there some free program that I can get or use to check why its going so slow? I am new to this job and unfortunately have no one to help me, so Im completely at a loss here and people are slowly getting mad.

Thanks in advance for any help.
 

A:Slow Network - Need Help Troubleshooting

What's it plugged into? (Switch, what model, what type of cable, etc)

What type of server?
What's processor load? (CPU, disk IO, etc.)
What processes are loaded? (Look at taskman)
What's it connected to? (Do netstat -no)

For what it's worth, a very common problem on switched 10/100 networks is Link Speed/Duplex. I wouldn't exactly call FastEthernet link negotiation reliable. If the NIC is forced 100/FULL, or the switchport is forced 100/FULL - the other side will never try PHY negotiation and will more often than not end up with mismatch duplex.
 

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RELEVANCY SCORE 47.2

Alright, so I'm a former IT Systems Analyst (Glorified tech support junkie).

As such, I've built my family's computers, and exist as the home IT/nerd. My girlfriend's computer is the byproduct of a Windows 7 HP system's components being migrated to a new chassis and upgraded motherboard. Processor and RAM are from the HP. The HDD is a Hitachi Deskstar 250GB I picked up from a spare parts store, and the original WDBlue 1TB has been plugged into the board as a second drive to provide access to the original files (documents, etc.).

But lately, the computer has been running slowly, with Word freezing up, not responding, and even crashing on occasion.

Windows seems to be running normally, but other programs, (including Chrome) seem to be extremely slow to respond to interaction. My girlfriend wants a new computer. I would like to fix it without spending incredible amounts of money on a new machine.

Regards,

Silverhand92

A:Troubleshooting Help? Win 8.1 programs slow/ unresponsive

Think be best to try to list all components here,make and model, amount of hardware and RAM type processor and speed, for us to know exactly what is in there first ,as only listed HDD as Seagate 250 GB,( RPM of Drive ?) Chrome can be resource hog a bit for a browser, how is IE ?
First rule check amount of startup and running processes.

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RELEVANCY SCORE 47.2

I have tried Zazula's steps for troubleshooting a slow startup and have the results if anyone can help. 7 minutes reg. time to startup

1. Will attach the two logs

2. Under Non Plug and Play, I have two with yellow exclamations - Parport and Serial

3. 11 minutes to start

4. Tried this but the black screen only flashes on and then is gone

5. 6 minutes to start

6. 47 processes running

7. Unable to do this one

8. Unable to do this one

9. Done

10. Ran the CleanUp! program so this should have been done

11. Didn't even attempt...have learned lots from TechSupport but I'm afraid not enough!

12. See #11 answer

13. I share an iternet connection through a router and a switch

14. Done

15. Tried this but Windows Messenger was greyed out (unavailable)

16. done

I also was online and tried a link which was sent by Dai

http://www.microsoft.com/windowsxp/u...storeperf.mspx

I had some luck with that but couldn't find some of the programs listed. I am virus free. Thanks so much for any help! You are all awesome!

A:Troubleshooting steps for slow startup

Hi TooTired

I wouldn't worry at all about the yellow exclamation points next to the ParPort and Serial devices in Device Manager, if your motherboard has neither of these devices. Many modern boards do not, especially laptops. The reason these show up in XP's hidden devices list at all is that some "superIO" chips are still used that have a built-in capability to control parallel and serial ports, when such are wired in to the board. If no such devices are wired in, it doesn't hurt anything - other than the mysterious exclamation point you found in Device Manager. The "SuperIO" chips, by the way, are still there for a reason - there are many other devices that they enable you to use, that are still used by laptops and desktops alike.

I am curious to see what the "Details" are for the EventViewer errors for F-Secure Antivirus (event 103), Application Error/Hang (events 100/101), WLTRYSVC (event 2), Service Control Manager (events 7000/7009), and "Disk" (event 7). To view the "Details" of an EventViewer event, right-click on the event, and select "Properties". I'm especially curious to see what disk is mentioned in the disk errors - there are quite a few of those errors, not good if they stem from a hard drive (no big deal, however, if they stem from a dirty/scratched CD). Also worth investigating is the setup of your F-Secure Antivirus. You have a lot of errors, consistently, associated with that progra... Read more

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RELEVANCY SCORE 46.8

I'm new to posting in this forum so please forgive me if I do it incorrectly.

I've been troubleshooting System Freezes on my Vista PC for a few months now. I've done a lot and now I'm seeking outside expertise.

My System:
Vista Home Premium 64 bit
Gateway LX 6810-01 8GB Ram
Nvidia Grahics GT120
All Windows Updates are done, all drivers are updated, antivirus and malware all active and up to date.

Symptom: You are working in a browser or application (it doesn't matter) and the PC just stops responding. The screen is still visible, the mouse won't move, no response to keyboard. You have to hold the power button down for 7 seconds to reboot. Sometimes on reboot you are asked if you want to start in safe mode and sometimes it just starts right up.

I've done the following:
Go to search type device manager and look for any yellow warning markers
-- there were two Yellow markers both for infra red remotes that I don't use; I disabled them and the Yellow markers are gone.
Download and run malwarebytes, a full scan after you update
--I did and it ran clean; nothing wrong.
Run antivirus scan
--Ran scan using ESET Antivirus and it is clean.
Check memory with memtest86
--no problems found.
Make sure that you are not over heating.
--HOW DO I CHECK THIS ONE?
Try in safe mode; report back if it works properly.
--Runs fine in safe mode, but generally runs fine in normal mode - the problem is very, very intermittent.
Make sure PSU is working properly
--I don't know how to test t... Read more

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RELEVANCY SCORE 46.8

Hi everyone,

So for a little over a week now I've been having frequent issues with my pc, first let me list the specs of my machine...

CPU: Intel Core 2 Duo E8500 3.16Ghz
Motherboard: Gigabyte GA-EP45-UD3P(rev. 1.1)
RAM: Corsair Dominator 4GB(2x2GB) DDR2 1066MHz PC2-8500 C5
GPU: XFX Nvidia GeForce GTS 250
HDD: Segate Barracuda 500GB ATA
PSU: Corsair TX750 watt power supply
OS: Windows 7 Professional 64-Bit

Some of the problems I've been having include several BSOD'S...
IRQL_NOT_LESS_OR_EQUAL 0x0000000A (At least twice)
MEMORY MANAGEMENT 0x0000001A (At least twice)
PAGE_FAULT_IN_NONPAGED_AREA 0x00000050
PFN_LIST_CORRUPT 0x0000004E
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007E

As well as constant crashes from World of Warcraft due to (ACCESS_VIOLATION) not being able to write memory.

I've run Memtest86+ several times, sometimes it can run for 8 hours with no problems and other times in less than a minute it will have 20,000 errors.

I suspect the memory is the problem and i will probably RMA it tomorrow since it has a life time warranty even though i don't want to because i just had to do an RMA on the memory a few months ago.

Any tips, ideas, programs i could run to see if its other hardware failing, anything would be greatly appreciated.

A:Troubleshooting System Failure

First off I don't think after replacing your ram that it would once again be your ram again if it's the proper ram in the proper slots. It is almost impossible for us to pin point the problem but I will give you some ideas. If you are overclocked, put it back to default and try it again. Watch you temps. when gaming, it will let you know if for whatever reason if your getting hot. Your ram test passing some times or not passing other times leads me to think motherboard. You have a quality brand power supply with enough power if working correctly. Make sure your drivers for your video card are up to date.Hang in their others will be by to help. What case and cooling are you using??

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RELEVANCY SCORE 46.8

I have tried everything to enable my system restore. When I try to turn it on, it says "System restore encountered an error trying to enable/disable one or more drives. Please restart your machine and try again." I tried that, it doesn't change anything.
I then went into administrative tools -> computer management -> and attempted to start system restore that way but I got this message "The system restore service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the performance logs and alerts service"
I tried running my computer in safe mode and deleting the Hptpro.sys file but it has already been deleted and there still is no change.

Does ANYONE have any more suggestions??? Is there something on my computer that could prevent me from using this function? I'm so frustrated!

A:system restore troubleshooting

Are your Com+ applications started in Services? That could prevent System Restore from functioning. Mine are set to "Manual."

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RELEVANCY SCORE 46.8

I recently rebuilt my system and I tried to add my old secondary hard drive to the new system, however when I try to access it I get denied with the msg disk structure is corrupt and unreadable. The old hard drive(500bg) was only used as data storage and I know it is still funtional, no OS was installed and no other partitions other than the primary were on it, also worked at the time I disassembled the old system. The hard drive in question was connected via sata then and is now. I have ruled out power issues. In bios the drive is recognized (however I am not sure what enabling/disabling hotplug means) and hotplug is set on defualt of disabled. In disk manager the hard drive is listed and says its healthy, however it is listed as RAW. I'm not positive on what the issue would be, I have read a few posts about hard drives running in IDE mode and AHCI. In device manager all the controllers (3) are AHCI. IF anyone could help me out I'd appreciate it. Thanks!

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows Vista 64 bit
Processor: Phenom x4
RAM: 4bg
Graphics Card: NVIDIA GeForce GTX 280, -1 Mb
Motherboard: ASUST m4a###

This is my new bulid.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 32722 Mb
Graphics Card: NVIDIA GeForce GTX 680 SLI , -1 Mb
Hard Drives: C: Total - 2441... Read more

A:Old secondary HDD, new system troubleshooting

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RELEVANCY SCORE 46.8

-System-

Model:a6230n
Processor:AMD Athlon 64 X2 Dual Core Processor 5600+ 2.80 GHz
Memory (RAM):3070 MB
System Type:32-bit Operating System

400GB Hard Drive

(Im sure I have plenty of memory since this computer is less then 3 months old)

I have Norton Anti-Virus (but expired), Spyware Doctore , and thats pretty much it.
I have downloaded uTorrent (I'v forgotten which version) , and checked marked a box asking me if I wanted to open ALL programs with uTorrent, right after that, all myprograms on my desktop (except for the Recycling Bin and Internet Explorer) turned to a white blank sheet. When uninstalling uTorrent, I forgot to uncheck the box and now everytime I want to open a program, a window pops up asking me to choose a program to open it with... I'd like to start System Restore but when clicking on it, it asks the same thing, choose the program I want to open it with... I have tried troubleshooting System Restore with <RUN> when typing in compmgmt.msc .When expanding SERVICES, I DID NOT find System Restore Services...When trying to open CMD with <RUN> , an error messege pops up saying that the file cannot be found... I'v tried troubleshooting System Restore using Command Promt, but even there, and error message pops up stating that the file may have been moved or corrupted... Please help me with this issue Im having, I feel like Iv ran out of options. If I need to show anymore information about my computer to help with whover can help me with this iss... Read more

A:-Need Help In Troubleshooting System Restore-

You're using a P2P software without an antivirus? What the hell?

Secondly, you don't need to do a restore...you just need to go into your file associations and change what files are associated with uTorrent. I know there is a way to do it outside of right clicking on every file and choosing a new "Open With..", but I cannot seem to locate it at the moment. I am sure Brink knows a way to do it with every while that I don't because his brain runs on Vista Ultimate 64. :P

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RELEVANCY SCORE 46.8

Hi,

I got my Fiber line installed about 2 months ago. The offer I pay for says 1Gbits/s down and 200Mbits up. Naturally, I've never even gotten close to those speeds. At first, when the guy did his thing, I didn't have an Ethernet cable on hand (despite being a network and IT student...I know, the irony), so I used the router's Wifi. I was averaging 70 Mbits down. At first, I was thinking, 'this seems a bit low'...for fibre of course). I went into lectures the next day and people said, you may need to wait for your line to be properly activated...this seemed plausible, so I waited. The next week I stuck an RJ45 on some CATVE and immediately went to average 500Mbits/s (688Mbits/s record). Now, this is great, but it's still half of what I'm paying for.

However, for the past 2 days, I've been having problems. My Desktop (after coming out of sleep) always has the yellow triangle symbol over the wireless icon (faulty ethernet cable so was back to WiFi). I disconnect and reconnect to find the same problem. I restart the wireless on the router, to find the problem is persisting. Only after 3-5 tries does it work. My phone too has been having trouble connecting to WiFi (Authentification problem).

The original CAT5 cable has since 'developed' a problem and has been changed. The Pc hasn't been having the connection problem out of sleep, but Chrome is very slow to do anything. Youtube loads every other time, social media too. I... Read more

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RELEVANCY SCORE 46.8

I recently purchased a new laptop running Windows 7.  On setup, I was pleased to find that it connected to my home network without much complaint.  However, I soon noticed a misstep -- after putting my laptop to sleep, upon waking, it
would consistently fail to connect to network.
I've tried disabling IP Helper, as well as the wireless adapter's IPv6 protocola
la advice on other forums.  I've also ensured that the driver settings do not allow for disabling to save power.  Seeing that none of these worked, I decided uninstall and delete the driver and install a newer version (in a related issue,
the driver update feature failed to detect the existence of a newer version -- why?).
This appears to have fixed the connection issue.  However, still, after sleeping the laptop and waking, although it connects to the router, I still need to reset the IP command-line via ipconfig /release + /renew.
I was running Vista on my previous machine, and I know that its Network Diagnostic tool would, when presenting solutions, frequently suggest that my computer had the wrong IP and that I should reset it.  I was hoping throughout this process
that the Network Diagnostic troubleshooter would present a similar option.  Instead, however, no matter what I do with my wireless, the troubleshooter only ever returns the message "Troubleshooter couldn't identify any problems."  Whether or not
I check the box for auto-repair or run ... Read more

A:Troubleshooting the Network Troubleshooting Utility / After-Sleep Connection Problems

Hi,
To avoid confusion Let us focus on the first issue within this thread first.
Can you access internet when connecting the laptop directly via cable?
Where did you download the newer version of network card driver? Usually, the “driver update” feature from device manager will go to Microsoft update catalog website for the corresponding driver instead of the manufacture’s website. AT
this point, I would suggest install the latest driver
here. Please note: Microsoft don't write drivers, for any driver related issue, the OEM is always the best resource to turn to. Your understanding is appreciated.
As a workaround, you can prevent the network card from sleeping by the following method:
Open Device manager->expand Network adapter-> right click on the wireless adapter->Properties->under Power Management tab, uncheck the box before “Allow the computer to turn off this device to save power”.
Is anything unclear, please feel free to post back.
Regards,Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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RELEVANCY SCORE 46.8

Hello,

My machine has been experiencing intermittent BSODing over the last few weeks and I wonder if you could give me a hand troubleshooting it? I'll summarise what i've done so far. It's not given me anything today, as I say, it's intermittent.

System Info:
Processor Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Processor Information: Intel64 Family 6 Model 60 Stepping 3
Graphics Information: NVIDIA GeForce GTX 780 Ti
Mobo: Z87I-PRO
System BIOS: 0903
Installed System Memory: 16 GB
Operating System: Microsoft Windows 7 Home Premium 64-bit (originally installed on system)
Age of system: 1 year, 1 month
OS Reinstalls: None
This is a desktop PC
System Manufacturer: Purchased from ChillBlast
Troubleshooting so far:
* Checked EventViewer for after the crashes. The only useful thing showing is that the Kernel service is shutting down - which I suppose it would if power to it was interrupted.
* Opened up case to check components. Everything seated well. Extremely tidy cabling (if I may say so myself; nothing getting in any fan's way).
* Ran GPU stress test - all fine.
* Ran Processor stress test - all fine
* Ran driver verifier (ran for about 20 minutes) and nothing crashed.

Attached Files:
* PerfmonReport
* Your app collection dump
* IPDT Processor Test results

Appreciate your support :)

A:Intermittent BSOD (full troubleshooting included) - need troubleshooting advice

Bump please :)

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RELEVANCY SCORE 46.4

Hi there,

I have a friend who owns a Samsung notebook, I'm not sure what model it is, but It has an AMD Processor, 4 Gigs of ram and he bought it in 2014. Yesterday I came to find out that he had a lot of virusses, adware & malware on his laptop, so I tried to delete them by installing an antivirus. For some reason the site from which I can downlaod such programs were all blocked and the laptop was really struggling to perform. After hours of trying to start it up I thought It would be smarter to make a copy of his C drive on an external hard disk and after that, install Windows again, but with an antivirus and all of his files. After we were completed doing those things and trying to copy the backup, we couldn't seem to folders like:"Downloads, Pictures, Music, etc.". The Hard disk has the usual files in the first folder (Programfiles,sources,windows), but when I enter the Users folder I get these files:
Administrator (folder)
EasySurvey (folder)
Local (folder)
Survey0C0A (shortcut)
Survey040C
Survey041E
....
The Administartor and Local folders do not have any of the files we are searching for.
Thank you for reading my post, I hope you could please help me because I'm running out of ideas.

Yours Sincerely,
Ryan Nighel

A:System Hard Disk Troubleshooting

Hello Ryan and welcome to Seven Forums.

"For some reason the site from which I can download such programs were all blocked and the laptop was really struggling to perform."

That's what malware usually does ... blocks websites containing anti-malware help and slows things to a crawl. It might help to visit the anti-malware sites using a clean computer. Most of these reputable sites offer their anti-malware programs in a portable version called "emergency kit" or "portable app", "rescue CD", or something similar. (You install the program onto a CD or USB flash drive instead of trying to download it to the infected machine.) This previous Forum thread has some suggested products to look at:

What's the Best Anti-virus?

And here's a couple more suggested programs:

5 Best Portable Antivirus and Anti-Malware Software To Fix Threats Anywhere

Five portable antivirus and antimalware tools to carry with you at all times - TechRepublic

As far as copying your friend's infected C: drive to an external drive, I think that would lead to even more issues. There's no way of knowing how the multiple malware might affect the original C: drive let alone a copy of the drive. I'm not a security expert so hopefully others with more knowledge will jump in with suggestions. In the meantime, I'd try creating an emergency/rescue flash drive or CD and use it to clean the infected computer. Perhaps you can get it clean enough to install a traditional program... Read more

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RELEVANCY SCORE 46.4

Hello,

I don't know what i am doing wrong, or if my VGA is faulty, but i am getting below average results from most tests i perform.

For instance, Oblivion (a 2008 game that ran fine in my GTX 295 with HD Mods) is struggling to run. Maybe struggling is an exaggeration, but its running at 30 - 40 FPS and stuttering a lot.

And thats not all, vanilla skyrim with the high resolution textures seems to be running at 60 fps but there are all sorts of frame skipping on some areas.
Is there any way i can troubleshoot whats wrong or what settings are off so my VGA can perform as well as it should ( like in the benchmarks? )

Thanks,
Alex

A:Troubleshooting poor system performance

Fixed the problem.
Turns out the latest nVidia drivers have updated the vsync functionality to integrate not only in OpenGL but also in D3D. Also they updated vsync to work that if your computer can't hold 60 FPS steady, it will drop to a 30 cap vsync. My skyrim was always in between 55 so it kept switching between those two.

As for oblivion, i believe that uhh i have no idea. Its fixed, so i dont even care!
Maybe because its old it doesnt support the new vsync very well? no clue.

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RELEVANCY SCORE 46.4

I built a system to use as an HTPC the end of last year (not my first) using new parts. Installed Windows and used it for a few months. Sometimes when it would start up (either from cold or a restart) it would power down and hang. The keyboard (connected via USB) lights would glow, but not come on strong like usual and the Num Lock light wouldn't be bright like usual. It was like the keyboard was getting power, but not actually communicating with the computer. Additionally, the TV connected via HDMI wouldn't detect a signal and the hard drive light would never blink. It wouldn't even post.
If I turned it off and on a few times it would work great, sometimes for a few weeks of restarts/shut-downs, without any problems. Then it would do it again. Once the system was up, it was stable.
Then one day I came home and the SSD wouldn't even show up in BIOS. I sent it in for RMA. In the interim I plugged in a regular (platter) HDD and loaded Windows. I don't remember if it happened right away, but soon after it would boot up and within 5-15 minutes it would restart without any warning. I would be in the middle of using it, the screen would go black (no BSOD or anything) and it would go right into POST.
I assumed that the problem was related to the HDD, so I tried to tolerate it, but soon just stopped using the system.
The replacement SSD came earlier this week. Installed Windows and got the same issue with the restarting and about half the time not eve... Read more

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RELEVANCY SCORE 46.4

hi
i have a hp pavillion notebook. i used a system recovery cd that came with a hp pavillion desktop. when i got to the recovery screen it said im not using a hp pavillion system recovery disk or if i am to contact hp, when i press enter it disapears and shuts off computer. before doing that and wasting my time on the phone i was wondering if anyone had an answer. if i take the disc out and try to boot, it gives me an error saying i dont have the correct disc installed please insert it(or something along those lines), and i cant load windows at all. its just a white text on black background warning. if i put the disc 1 in ,however, it does as it did before and wont let me proceed with the recovery.. what do i do!? is it because the recovery disc for a desktop is different from a notebook? its a disk for windows me and my notebook had windows xp. i assumed it would just give me me instead which i was fine with, could that be the reason? thanks! sorry its so long.
 

A:hp pavillion system recovery troubleshooting!

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RELEVANCY SCORE 46.4

Hi all. I am unable to recover system images saved on an external HD in Windows 10. I have 2 different images and neither can be located in the recovery process. I've tried locating the image files on two different computers, through both Win10's Recovery tool and Win7's Restore tool, but the files do not appear using either method. The files do exist -- they appear in File Explorer -- and I can confirm that the folder structure is the way it is supposed to be (i.e. the folder names are correct, no extra folders or files are saved in the structure, etc.).

I've spent many hours over the last 3 days trying to figure out a solution, to no avail. It appears that many others have faced this issue, but any suggestions I've found online do not work for me. I'm at the end of my rope...please help! Thank you.

A:System Image Recovery Troubleshooting

I assume you are talking about Windows 10 own system image backup.

This is how I do it if I need to do a system image recovery, and I have had done that numerous times.

Assuming you are able to sign in to Windows 10.........................
Settings > Update & Security > left side, Recovery > right side, under Advanced startup, click the Restart now button > Troubleshoot > Advanced options > System Image Recovery...................

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RELEVANCY SCORE 46.4

whenever i am selecting this option its not working and my system is very heating up and performance is very low so please help me as soon as possible...

A:troubleshooting with system recovery drive

 Did you format or delete the D partition of your hard drive?With it disabled you need Recovery Media to boot from.If you did not make it, order from HP:https://support.hp.com/us-en/contact-hp

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RELEVANCY SCORE 46

Issue: I'm working on a PC that freezes up after a period time (fluctuates).
WinXP pro with Sp1 (Will add SP2 when I resolve the current issue).

The issue started when the owner would use Outlook express and then walk away.;. when they came back, all was loked up, no mouse no nothing all they can do is hard power off and power back up.

I immediatley thought of the virus or screen saver, hibernation issues, or other power or memory issue.
We have been unable to get through a complete virus or spyware scan with out the computer locking up.

However, I've been able to consistently duplicate the issue by running "Spybots" and it appears to be locking at the same point (25%) in it's run.

Other Troublehshooting Action:
I checked the screen savever and power settings - appear to be fine.
I've checked hardware devices and drives appear to be fine.

I've begun first by looking at the memory (2 128 DDR PC2100) - I removed one at a time and reran the spybots (my measure) and I still get the same locking.
Secondly, I disconnected other hardware with no luck.
Is the anyway to test the processor?

Any suggestions, new direction appreciated.
 

A:Solved: System Freezes - Troubleshooting (hardware)

Try running the scans in Safe Mode. To get into Safe Mode, begin repeatedly pressing and releasing the F8 key as the computer begins to boot up. That will get you to the boot menu where you can choose Safe Mode.
 

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RELEVANCY SCORE 46

Good evening everyone, I recently did a windows 10 upgrade from Win 7 Pro on my T440s. I noticed however that the audio stopped working. I did a roll back to windows 7 pro and still the issue persists. Can anyone help me with this one? Secondly, anytime I try to run system update from Lenovo experience, I get the message that the file is missing. I have done countless uninstallation and reinstallation on the PC but it doesn't  seem to work. I need help badly with these two issues. Will be grateful if I can receive help from anyone. Thanks











Solved!
Go to Solution.

A:Audio troubleshooting and system update issues

Hi Koo_Kwarteng,
 
Welcome to Lenovo Forums!
 
Firstly for audio issue, request you to uninstall and reinstall the audio driver and check for the issue.
Please find the link for the audio driver:
http://support.lenovo.com/in/hi/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t44...
 
Secondly, run a windows update before you go for system update and check whether you getting the same error message. If possible, please share the error message of the missing file.
 
Please let me whether the above steps helped you.
Thank you, have a good day.
 
Regards,
Naveen.v
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!

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RELEVANCY SCORE 45.6

I've been having problems with a system I built myself. When I use much of my PC's resourses (ie. any program more complex than Firefox or notepad) I wind up getting blue screen stop errors, and windows reboots itself. Often during the reboot, it blue screens before I can log back into Windows.

I read over the Microsoft STOP pages to troubleshoot the errors: many claimed I had hardware issues. I took my PC to a local repair shop and had them do a complete hardware check on my pc. They said that everything is A-OK. They ran my PC without errors for 4 days after a HD wipe and vista re-install. After I ran my pc for 2-3 hours and reinstalled a few programs (Elder Scrolls IV: Oblivion, Final Fantasy XI, Gamepad software, Mozilla Firefox, etc.) the torrential downpour of blue screens resumed.


I've enclosed a few of the problem reports of the stop messages:

---------------------------------------------------------------------------------
Product
Windows

Problem
Shut down unexpectedly

Date
4/11/2009 2:47 AM

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041109-02.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 81C07FA5
BCP3: 95D40CA4
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1



-------------------------... Read more

A:Troubleshooting blue screen errors on a self-made system

Hello

Disable automatic restart and you will be able to see the BSOD info.

http://pcsupport.about.com/od/window...startvista.htm

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RELEVANCY SCORE 45.6

The Reliability and Performance Monitor found in Vista keeps a heap of data sets for response times, processes, configuration data, diagnostics, debug logs, registry keys and performance counters. This tool will help you diagnose windows errors, slow performance or anything else you would like it to help you track down.

1. Open the Start-Menu and search for Performance Monitor.
2. In the performance monitor there is a folder called "Data Collector Sets" found in the left open it and click "System"
3. Here you will find some default diagnostic tools to run on your vista machine, just right-click the name and click start, scroll down to the Reports folder to view your results.

You can also add your own customised monitors under the Data Collector sets folder for a more complete view of the systems performance handling, Just remember too many sets might slow your system down and vista allready runs a Reliability Monitor every hour.

This tool will point anyone in the right direction to solve issues they are having with vista or the hardware, Include the report in a support request and it can help diagnose the problem very quickly. Its proberly the most usefull feature found in vista.

A:Use Advanced System Diagnostics/Performance Reports for troubleshooting

For those of you having trouble finding it perfmon.exe at the run command

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RELEVANCY SCORE 45.2

Hi,

I would very much appreciate an expert's help here. I believe I have some adware/malware on my computer that may be causing it to boot slow (hangs on the windows flag in XP for 4 minutes at boot up) and then load slow with erratic mouse/cursor movements. Everything seems functional but just slow and erratic. Sound and video is also erratic with skipping and freezing. Below, I have included the file I got from HijackThis. Please assist if you can, thank you.

__________________________________________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:42:56 PM, on 9/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\sy... Read more

A:HijackThis file for troubleshooting slow, erratic computer issue in Windows XP

Hello, seminoviceboy
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

We need to create an OTViewIt ReportPlease download OTViewIt by OldTimer.
Save it to your desktop.
Double click on the icon on your desktop.
Click the "Scan All Users" checkbox.
Push the button.
Two reports will open, copy and past... Read more

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RELEVANCY SCORE 40.8

I installed Windows 8 enterprise eval x64 as a windows to go setup.  Everything works fine except when I goto the store to download an app I get the "your purchase could not be completed" error.  When I try to check for updates it fails with
code 80070057, when I try to use the trouble shooting program i get the same error as the updates.  I'm running as an admin with my Microsoft account, I have tried a local account.  I have been searching all day.Like electronic music? www.thespanningtree.net

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RELEVANCY SCORE 39.2

Okay I'm going to do a full PC check but all my systems seem fine as of yesterday. A little background to help others help me I'm on a Windows Small Business Server 2003 environment with no other server connection but one machine, I have 3 shared drives created on the server and am running Shared Point Services 2.0 as well and all my computers on the network have a login script assigned to them when booting onto the network so their drives are automatically mapped. Oh and I have POS old Sony laptop running as a proxy using Winproxy 5.0, but it has about a gig of speed and 512 RAM and the connection goes: in from the outside, to the proxy, line directly to server, server assigns ISP's by DHCP internally.

My computer is a Dell Optiplex 2600
P4 2.0 gig
512 meg PC 2700 333 meg RAM
onboard graphics and soundcard

Here's a question to start from another thread I posted: About two months back or so I noticed if I put cd's into my PC at work I must have downloaded a rootkit or something because now I cannot play some cd's that I can play on my home computer and others in the office. Now in the future is is safer to burn MP3's on an external harddrive and listen that way or avoid Sony cd's?

Now to the problem, I put in a burned cd this morning it starts up WMP 10 fine and I'm listening to Back in Black then all of a sudden my computer freezes. Crashes my financial program which I think nothing of because I am using Master Builder 11.2 by ... Read more

A:Solved: Operating system and programs going slow, slow, slow now

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RELEVANCY SCORE 36.8

Thanks guys, I haven't done this in awhile so please bear with me...

After an older system of mine seemed to suddenly slow down and a current Symantec scan came up with nothing I ran Housecall on my system. Housecall found Adware_aeropopups and Adware_memwatcher before Housecall itself slowed down to nothing and died. I could not use Housecall to clean the malware/spyware cookies. I ran the Java Housecall plug-in; not the ActiveX. I then ran defrag and that helped some for the system so it seemed. However, the internet is stll quite slow on many occasions.

I ran Hijackthis and have pasted the log below along with a few system details. I only see GoogleDesktop in the log below as a potential problem. Please help! Everything else seems normal to my untrained eye. I will try adaware next if it is still free to use.

I'm running Windows XP Pro SP3 and IE 7.0.5730.11
I run Symantec Norton AV and have installed Avast in an effort to access another AV library. I know they will conflict from time to time and will remove one of them later.
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2400 Mhz
Total Physical Memory 1,024.00 MB
Available Physical Memory 364.39 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.41 GB
Page File C:\pagefile.sys
************************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:18:03 AM, on 1/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet... Read more

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RELEVANCY SCORE 36.8

Norton 360 shows no viruses. When I boot up computer, programs in system tray are slow to load. Also, on first attempt only, Internet Explorer 8 takes 2-3 seconds .. after that, it loads faster. Not sure what's causing this. Please help, and thank you in advance!Logfile of Trend Micro HijackThis v2.0.4Scan saved at 7:04:07 PM, on 12/8/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16671)Boot mode: NormalRunning processes:C:\Windows\vVX6000.exeC:\Program Files (x86)\Upromise\dca-ua.exeC:\Program Files (x86)\Upromise\UpromiseTray.exeC:\ProgramData\FLEXnet\Connect\11\ISUSPM.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exeC:\Users\David\AppData\Local\Autobahn\mlb-nexdef-autobahn.exeC:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXEC:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exeC:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exeC:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exeC:\Program Files\Logitech\SetPoint\x86\SetPoint32.exeC:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Program Files (x86)\... Read more

A:Computer slow to load programs in system tray, and slow to boot IE8 only on first time

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

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RELEVANCY SCORE 36.8

My system has been very slow for the last 24 hours. Startup was slow. Programs not loading. Even the google home page wasn't loading properly.

I restarted my router and the issues seem to be better but I think there is still a malware issue in the background somewhere.

Please help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:32:13, on 14/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Adobe\Adobe Version Cue C... Read more

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RELEVANCY SCORE 36.8

Re HP Envy Notebook 2016 Windows 10 64 bit Creator Update April 2017As soon as I did the latest Windows 10 (64 bit} Ver 1703 Build 16179.1000 called Creator Update, crazy things began to happen.* Lost 0 key on notebook keyboard*Lost Colon key on keyboard* Lost Question Mark on keyboard* Slow boot up* Slow System performance on fast notebook HP Envy I7 16G Ram 1T hard drive*WiFi connection acts up when first connecting* Bluetooth not functioning nowNo malwareNo virus-Anti Virus working fineAny help would be greatly appreciated. I love this notebook . Smily Face.

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RELEVANCY SCORE 36.8

have read the forum but just really unclear as to which path I need to take.....

using XP, and when I open up Outlook 2003 the system sometimes does not recognize Word as the editor......then gets really slow.

I would like to completely clean my system and rid myself of any programs that have found their way on the computer that start up when the computer does......

I have gone to the System Start up menu and see a host of programs I am not familar with starting up but dont know much of what to do from this point

if you are able to provide assistance for this issue it is greatly appreciated

thank you,

John
 

A:System Slow down - Outlook really slow, not recognizing Word as editor

anybody have any ideas?
it went away for a while and is back again....no rythme or reason??
 

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RELEVANCY SCORE 36.8

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:25:10 PM, on 4/12/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\TrueSuite Access Manager\FpNotifier.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\TrueSuite Access Manager\PwdBank.exe
C:\Program Files\TrueSuite Access Manager\usbnotify.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\TrueSuite Access Manager\CssSvr.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Spybot - Search ... Read more

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RELEVANCY SCORE 36.4

Hello,
I have several questions and I think they all probably have to do with virus or spy ware, so I thought I would start here. Operating system is Windows XP

1.When I start my computer it is taking about 2 1/2 to 3 minutes to get to the log on screen. Then,the System 32 folder opens up and is just open on the desktop. This has never happened before.

2.When I go to the Internet in IE I generally can't access items on the page. Example. If I open my bank website, it won't let me go to anything else on the page. It acts like it's doing something, takes forever and then goes back to the page I was on. I don't have the problem if I access the Internet through AOL.

3.When I access Google,a help page,my bank site, even your site, either in IE or AOL all of the print on the page is in a large font and if I print anything it is in this large font. Does my computer know I turned a year older? What gives with this?

Things I've done.
I've run my virus scan and supposedly it's up to date according to McAfee.
I've run my SpyBot and my AOL Spyware. Spybot found MyWebSearch and supposedly deleted it.
I uninstalled games that were expired,I've been running the Clean-up program
and finally last night I ran my defrag.
When I ran the defrag I delayed the screensaver by 90 minutes and it also changed my desktop even though I had not asked it to do that. Now it doesn't have the saved picture that I was using (the name is there, but it i... Read more

A:Solved: System 32 on desktop at startup.Slow system, large font.

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RELEVANCY SCORE 36.4

Hello,
I have an XP Home pc that's experiencing slow internet and slow OS. I also had a problem with Comcast mail. They put a block on my account saying it was sending bulk mail when I didn't even know it was doing that. They mentioned it could be spyware. Any help would be greatly appreciated. Thanks!!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 6:36:57 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\s... Read more

A:Solved: Slow XP system &amp; slow internet HJT Included

Anyone have a chance to look at this? Sorry, I know you guys are busy......
 

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RELEVANCY SCORE 36.4

My system just seems sluggish. Microsoft apps take a long time to open. I've run adaware, spybot, attached are activescan and hijackthis logs. DSS would not run. It dies while CLEANING TEMPORARY FILES.

hijackthis.log
--------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 12:24:48 PM, on 8/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Softex\O... Read more

A:System slow, word/excel slow to open

Bumping

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RELEVANCY SCORE 36.4

Hi, today when I went to a website I got the java plugin start up and mcafee blocked a few programs from downloadiing. My system appears to be slow and startup is slow too. Worried that my computer got infected. here is the log.

Thanks.

How can I stop java plugin or active x from running?
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:01:06 PM, on 4/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\mrofinu572.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\drivers\trcboot.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mc... Read more

A:System slow. Startup slow. McAfee warnings.

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RELEVANCY SCORE 36.4

Specs: Win7 64bit, 4GB ram.

For the past little while now, whenever I would turn on my computer, things would start up but it would hang, in the sense that nothing *would* start up until the network was found and connected to. The network indicator icon in the taskbar would just have a frozen blue spinning circle. While that was happening, I would still have internet access, but certain things like watching youtube would cause the browser to crash. I would be like that for about 10 minutes until suddenly it would tell me "network found" and the rest of my pc starts up as usual.

When in safe mode with networking, this problem does not occur. I used msconfig and disabled everything that starts up to see if that was the issue but the problem still occurred.

After some google searching, I found some results that tied to having an HP printer, some Nvidia network connection... But alas, I had none of those things. On start up, I checked my resource monitor to try to catch anything weird, all I saw were alot of svchosts and pagefile/windows stuff.

Here's a screenshot of the resource monitor and the network icon thingy.

I could use the help for this one, I'm just about ready to format at this point..

A:Network slow to initialize on startup, slow system

  
Quote: Originally Posted by TurboGFF


Specs: Win7 64bit, 4GB ram.

For the past little while now, whenever I would turn on my computer, things would start up but it would hang, in the sense that nothing *would* start up until the network was found and connected to. The network indicator icon in the taskbar would just have a frozen blue spinning circle. While that was happening, I would still have internet access, but certain things like watching youtube would cause the browser to crash. I would be like that for about 10 minutes until suddenly it would tell me "network found" and the rest of my pc starts up as usual.

When in safe mode with networking, this problem does not occur. I used msconfig and disabled everything that starts up to see if that was the issue but the problem still occurred.

After some google searching, I found some results that tied to having an HP printer, some Nvidia network connection... But alas, I had none of those things. On start up, I checked my resource monitor to try to catch anything weird, all I saw were alot of svchosts and pagefile/windows stuff.

Here's a screenshot of the resource monitor and the network icon thingy.

I could use the help for this one, I'm just about ready to format at this point..



This is obviously a network thing. Has something changed? did it ever work? are you using "homegroup" or workgroup?

Formatting wont help a network problem.

Ken

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RELEVANCY SCORE 36.4

Two days ago, I received an email that appeared to be from a known relative, opened it, then realized it was not sent to me by anyone I know, but attached to someone else's contact list and sent as a "spoof" email? (from what I've read). I checked the properties, made a copy, posted below, and deleted it. Did not click on any of the links. From what I've managed to gather, after entering keywords from the email into various sites, I found quite a few matches to this problem, however, I am getting mixed signals on probable affect on my system or best way to check. A copy of the properties are posted below. Have run several scans, but get no real "alerts" regarding my system. I ran the scans in safe mode and normal mode. Was referred to Hijack This to run a summary. Have pasted my log. My system is running slower than normal and when I log onto the internet, or just into my email account, the screen comes up, quickly flashes off, then comes up again. After this point it seems to run fairly normal, but slow. I am aware that I have limited "unused" space on my system and before backing up, and sending photos to online sites for storage, I want to ensure, with your help, whether or not an obvious problem is shown on the log. I am below the "amateur" level of this type of process so please have patience and let me know if you see anything that I should remove. Thanks so much! THE EMAIL PROPERTIES=============================... Read more

A:Received a "spoof?" email, system running extremely slow, not sure if system infected, need an expert

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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RELEVANCY SCORE 36.4

Hi,

I've been having some very slow system issues today and have checked that system resources seem to be at normal levels - CPU usage at around 20% and Memory usage at around 50% during normal operating.

However I have noticed a new icon in my system tray which I can't identify, can't click on, and has no text when I hover over it. Can anyone recognise it? It looks like a grey/silver square or box with something green on it - no idea what it's trying to represent

Does anyone know what it represents?

Cheers, Smootus

A:Unknown icon in system tray - slow system - pic attached

try clicking customize and find it in the list that opens, it may have some details there,

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RELEVANCY SCORE 36.4

I found out that the hard disk is 100% utilized. In Task Manager, the process that utilizes the disk the most is ESET Service. If I open Resource Monitor there are many instances of the System process that are reading the disk, not writing it. I have two partitions on my disk - one for the system and the other one for data; the extensive disk reading is done for Pictures (I assigned a folder with pictures, about 140 GB in size, to the system My Pictures folder) on the data partition.

I am not running any tests in the ESET Endpoint Antivirus software and it seems to me that the high disk activity starts when I do not do anything and just e.g. browse Internet or look at something. So, it feels like Windows is doing something, but I have no idea what it is and how I can influence it. If it were disk optimizations I think I should see also disk writes, not only reads. Could it be that Windows is doing something automatic with Pictures, Documents, etc.?

I wonder what is going on - I dislike the fact that something is going on with the hard disk, making is 100% utilized and making other work very slow and non-responsive.

A:System process reading disk 100% and making the system very slow

I think I found out what was going on. I accidentally opened the Windows Store app named Photos and the high disk activity has been a problem since that time. To stop the activity, I had to remove the folder My Pictures from Sources in the Photos app's settings. I think the Photos app was somehow cataloguing all pictures, which I do not need or want.

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RELEVANCY SCORE 36.4

Please help me. I am a novice, but I am at the end of my tether and really need my laptop for work :-(

Firstly I am on a Dell Studio 1555, Vista and I did have Office 2003 installed and working perfectly. Sinve installing Office 2007, everytime I opened it, it reinstalled itself. This happened EVERY TIME for over a year, and after reading forums and forums and posts and posts I decided a few weeks ago to follow all advice given and amend the registry, delete things and just basically go for it! Well it never worked! Office 2007 just always configured itself when opened. Now I have installed Office 2010 to try and rectify the problem, which seemed to have solved the problem however, noew Internet Explorer is playing up and everything is slow and rubbish. I tried to restore to before I started messing with the registry and have seen that there are no restore points at all! How can this be? I have had the laptop for nearly 3 years! It must have created a backup at some point!!!

Please, please, please someone help me.

A:No system restore points, slow system, office crashing please help!!!

please could I post my registry or something on here and someone tell me what on earth is wrong and how to put it right???

I tried to use Dell Support Center and it failed the harddrive tests.

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RELEVANCY SCORE 36

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:49:14 PM, on 9/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Common Files\AOL\1126574203\ee\AOLSoftware.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NETGEAR\WN311B\Utility\WN311B.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
... Read more

A:System very slow and system 32 folder pops up twice on bootup

Download http://downloads.andymanchesta.com/RemovalTools/SDFix.exe and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
==================

NOTE: If you have downloaded ComboFix previously please delete that version and download it aga... Read more

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RELEVANCY SCORE 36

Just removed System Security virus with Malwarebytes. No more System Security problems but Firefox and IE are running at a snails pace. Any suggestions would be helpful.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:11:37 PM, on 6/1/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program F... Read more

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RELEVANCY SCORE 36

Hi. My system has caught the "system security" virus where a screen pops up every minute or so saying my computer is infected. I ran Norton, didn't find anything. Ran Malware and 5 Rogue files were found so I thought it was gone but I rebooted and it is still here. Here is my HJT log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:52:55 PM, on 12/28/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exec:\program files\common files\logitech\lvmvfm\LVPrcSrv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\System32\svchost.exeC:\WINDOWS\... Read more

A:"System Security" Virus - slow operating system

Please download RSIT by random/random and save it to your Desktop.Double click on RSIT.exe to run RSITBefore you click "Continue", make sure you change the List files/folders created or modified in the last 3 monthsClick Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt and info.txt in your next reply.NEXTPlease download GMER and unzip it to your Desktop.Open the program and click on the Rootkit tab.Make sure all the boxes on the right of the screen are checked, EXCEPT for ?Show All?.Click on Scan.When the scan has run click Copy and paste the results into a Notepad >> save it and attach in this thread.Post me these logs in your next reply.. Post each log in separate post..1. RSIT log.txt2. RSIT info.txt3. Attach GMER result..

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