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BSOD with drive message + System restore = BSOD again

Q: BSOD with drive message + System restore = BSOD again

Hi all. When booting up my PC it causes a BSOD at the Window password screen displaying the error 'Driver_irql_less_or_not_equal'. The only way I can start the PC is by booting whilst hitting F8 and choosing 'Last known good configuration'.

I've tried to do a system restore twice but it caused a BSOD both times. I am running Windows 7 64 bit.

Please help?!

Thank you.

Preferred Solution: BSOD with drive message + System restore = BSOD again

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD with drive message + System restore = BSOD again

Try booting in safe mode with networking and uploading a jcgriff2 report


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Hello every one,

Well, i thought i knew something from computers, but with this problem i am out of ideas.

Acer laptop 5530G, new mainboard worked for an month. Then after starting up windows 7 - 32bit, get the windows logo, and then i just get a black screen with mouse pointer that can be moved.

Non of the key combinations works, non explorer, non start, nothing. I have re-installed windows to, and it worked for an hour, but after the third time startup i got the same situation back. I tried to flash the bios, but the bios update from acer doesnt work, wrong ROM filename message.

If i try to set the system back, it says that there is no restore point, as well in the old as the new installation.

I checked the register winlogon, and that was all as Microsoft described. What Microsoft more described about setting a new video adapter driver is not possible, because the screen is black and nothing works.

Setting the BIOS back to default settings doesnt bring any changes ether.

Starting in safe mode, got the same black screen.

With f8 i can get in repair tools and am able to open an command prompt, but there ends my luck some how.

A:BSOD after start up, no error message, no restore points

I tried this solution to, without any result
BSOD on startup after windows logo.

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So when I system restore using a restore point I made manually then after it finish I restart then that's when the BSOD appear. I tried using system restore in safe mode but the restore points are gone and I can't use restore points too. Please I need help! I follow this > Blue Screen of Death (BSOD) Posting Instructions but when I run the SF_Diagnostic_Tool.exe there's no folder appearing in the desktop, I'm currently in safe mode and this information all I had:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8D2630C2
BCP3: 80786680
BCP4: 80786260
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

I'll try using the SF_Diagnostic_Tool.exe but I don't what's the problem, there's no folder showing up.

A:Got BSOD when system restore


Please navigate to:

C:\Windows\Minidump and post up the .dmp files located in that folder.



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I System Restored to fix a problem when my computer couldn't pick up any mic. It gave me quite a bit of problem when it finished though, BSOD'ing after 5 minutes of log on. I undid it and worked fine.

The next day (today) I got on and BSOD after 5 minutes. System Restore attempts have failed, and I've resorted to booting in safe mode to avoid the BSOD. After running Malwarebytes and other scans, I can clearly say that it's no part of a virus or trojan, but rather that of my own meddling. How can I solve this problem?

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So, this all started earlier today when I installed the newest Catalyst drivers for my Radeon X850 graphics card. After which, when I attempted to start one of my video games (namely city of heroes), I was confronted by error messages stating that my graphics card and/or drivers were not compatible with several of the game's parts.

So I decided that with this new problem, in addition to a couple of other things that I did to my computer today, that I would do a system restore to yesterday, before any of these things were isntalled and such.

So after I use the system restore, when my computer is attempting to start up regularly, it gets to the point where it has the black screen with the windows logo and that moving blue bar. After this screen disappears, the screen goes black, and on one occasion, I got a glimpse of the blue screen of death, and then the computer proceeds to restart and offer to start up in safe mode. I have done several system restores to differant points, and none of them seems to get rid of the problem.

I can start the computer in safe mode and have things work okay, except for one thing. I tried to run my anti-virus software, just as a no-brainer kind of thing, and I get this error "Error occurred with communication with NOD32 Kernel server" (which, btw, was not there roughly 10 minutes before my first system restore of the day, before the problems started)

I don't know if anything you guys might know might help me here, but I th... Read more

A:BSoD + System Restore

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I just did the Dell System Restore, and I backed up all my documents to an external hard drive. I redid the windows setup, but then it blue screened on me with iastor.sys mentioned on the readout before my computer reboots itself. is there anything i can do?

A:BSOD after system restore

Some TDSS malware may be the cause
How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?


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Last night I had a audio ad virus I did a system restore and after loging on to my desk top a few sec later I got the Blue screen of death. im was only able to run the computer in safe mode but as of a hour ago I managed to atleast get admin to work so now im on norm start up on admin any thought's

A:BSOD After System Restore

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:32:34 PM, on 7/5/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16611)
Boot mode: Normal
Running processes:
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Realtek\Audio\HDA\RtDCpl.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\AirPort\APAgent.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe
C:\Program Files\CenturyLink\QuickCare\bin\sprtcmd.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USREL/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software... Read more

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So I recently suffered under the wrath of the blue screen of death again with the stop code of : 0x000000F4 (0x00000000000000003, 0xFFFFFA800B5595E0, 0xFFFFFA800B5598C0, 0xFFFFF80002FCB460). I can't afford to lose the stuff I have on there so I'm trying to avoid reformatting it but I have the option to if all else fails I guess. The computer cannot boot so I cannot turn on system protection. I can't get past the logo screen.

Things I've tried:

Start-up Repair (failed)

Last good configuration (failed)

System Restore (says I cannot without turning on system protection which I did not turn off EVER)

Any other suggestions?

A:BSOD, cannot system restore

does it boot?

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Hello. It all started when Chrome did not open internet shortcuts.It gave a message that ChromeHTML
did not have an associated program.I use Chrome for a year and I never had this problem before.
After searching,i found out that there isn't any solusion(nothing worked,not even registry fixes) I
tried the last thing icould think of,a system restore wich gave me the BSOD and restarted my
I forgot to say that I uninstalled Chrome.
Itried again and the same.Beside this every seems to be working fine.
Any help will be usefull
Thanks Stathis.

A:BSOD During System Restore

Hey there!

BugCheck F4, {3, 8a71ac78, 8a71ade4, 82e5b3b0}

Probably caused by : wininit.exe
Every bugcheck is 0xF4s. This could mean that there's a virus, a failing harddrive, failing RAM stick/s. Run SeaTools(DO NOT RUN FOR SSDS) SeaTools for DOS and Windows - How to Use Also run MemTest86+ for 8 passes. It must be MemTest86+. RAM - Test with Memtest86+ Scan your computer for viruses using Malwarebytes. Malwarebytes Anti-Malware Free

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My wife's laptop apparently had some issues while I was away. I told her to leave it alone, and when I got back and turned it on it recommended a check disk prior to loading windows. I let it do that and it ran through a bunch of repairs. Afterwards it tried to load windows but got a BSOD. In safe mode I tried system restore to a date a few days before my wife started commenting about problems. It ran overnight and in the morning I saw a message saying it was unsuccessful.

thanks in advance for your help

A:BSOD before and after system restore

Your crash dumps are not showing any finite probable cause.

Scan the system for possible virus infection.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
If it comes clean, stress test the CPU. Do the Small FFts and Blend test.
Hardware - Stress Test With Prime95
And, test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If these two are also clean, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump. Also upload your MSINFO32.nfo file.

Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure ... Read more

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Heres my issue. Recently I have had issues with my pc freezing up on me. When doing this, I would restart my pc manually by holding the power button down. Well I did this yesterday and it gave me the notification of :Windows could not start because of a computer disk hardware configuration problem"

When seeing this I tried to go into safe mode, starting windows normally, start windows to when it last worked properly. Well each and every option would take me to the windows screen and then a blue screen would pop up for like a second and then it would take me back to the black screen again so that I could make a selection.

I decided to use samsung 5 recovery by pushing f4 and restored everything. I lost all my data, but i didnt care thinking that as long as it worked it was fine.

Well, it didnt work. i installed some programs and when you do, it ask you to restart pc so that proper installation takes place. Well I did and once again it brought me back to the black screen. Once again, I tried to make a selection and once again the blue screen would pop up and take me back to square one.

I partitioned my disks like six months ago because I upgraded my hard drive to an ssd drive so I dont know what the issue is. At this point I cant restart my pc because if I do, I will have to restore everything again in order to get my pc working again.

I followed instructions and here are my zip files. I am hopeful that you guys can help me out.

Thank you so much.

A:BSOD after system restore

There are two storage devices. One is a Hitachi Travelstar 5K750 HDD and the other is a Samsung SSD 840 EVO 250G.

Where you have installed windows? On the SSD or on the HDD?

Asking, because there are some discrepancies there.

The HDD is partitioned as ..... ITEMVALUEPartition Disk #0, Partition #0Partition Size 100.00 MB (104,857,600 bytes) {SYSTEM RESERVED?}Partition Disk #0, Partition #1Partition Size 271.00 GB (290,984,034,304 bytes)Partition Disk #0, Partition #2Partition Size 406.26 GB (436,218,101,760 bytes)Partition Disk #0, Partition #3Partition Size 21.28 GB (22,846,373,888 bytes)And, the SSD is partitioned asITEMVALUEPartition Disk #1, Partition #0Partition Size 400.00 MB (419,430,400 bytes)Partition Disk #1, Partition #1Partition Size 232.88 GB (250,056,015,872 bytes)But, the recognized partitions are (without System Reserved) .....ITEMVALUEDrive C:Size 271.00 GB (290,984,030,208 bytes)Drive D:Size 400.00 MB (419,426,304 bytes)Drive E:Size 406.26 GB (436,217,049,088 bytes)Free Space 332.34 GB (356,843,413,504 bytes So, windows is trying to boot from Disc 0 Partition 1 (labeled as C) Which is on the HDD, and Disc 1 Partition 1 (the SSD) is missing, apparently.

We need to understand the situation a bit more clearly. Follow Disk Management - Post a Screen Capture Image and let us see it.

After seeing it, we may decide the next steps.

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I have a Dell desktop system with XP Home that was brought to me due to a BSOD. I was told that the computer was infected with some "buy me to remove viruses" malware and the customer tried to remove it by doing a system restore.

Now all we can get is a BSOD at boot time.

The error that is displayed is:
0x0000007e (0xc0000005, 0x805e492e, 0xbacbf3bc, 0xbacbf0b8)

which I tracked down to:


There is not any additional information displayed on the screen.

I have booted the PC with a UBCD for Windows and have run SuperAntiSpyware in quick scan mode, but that has not resolved the problem. I have also checked to ensure that the registry files exist as I have seen these files missing or corrupted due to a similar problem.

Right now, a full SAS scan is in progress and it has noted a few other issues, but I doubt that will find anything else of note.

Are there any other options besides doing a Repair install of Windows? I have an XP sp2 cd that I can use, but would rather not if I don't have to.

If there is any additional information required, please let me know.



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Hi, I would need some advice with Win 7 system restore
A couple of days ago my laptop, a Sony Vaio, had a BSOD (it just flashed, I don't know what it said) after having woken up from hibernation. After that Windows didn't want to boot. So I went in RE to system restore and tried to restore it. I won't bore you with the details but after a lot of error messages I somehow managed to log in as admin and start rstrui. It turned out, I have two images. For one (my twice-a-week-instant-restore-point) I get the message that the image file is missing. When I try the other one (Windows Update on the same day as this happened, I don't know if this can be the cause. Well, either this or the laptop falling off a table some days before the BSOD.) I get an error message again, it says I should run chkdsk /R. Since I can use the command prompt I tried this but it was slow as hell. I mean there were like 450 000 pieces of data and it analysed one in 1 min.
So my question is. Do you think, I have other options than reinstalling the whole system? I have already done it once, like a year ago when the same thing happened, and I want to avoid it by all means having to do that again. It was an ordeal of two days and I didn't quite enjoy it.
I'm not in a hurry because I have dual boot and my Linux works just fine but I still would be thankful for some suggestions.
Thank you in advance

A:System restore not working after BSOD

Our knowledgeable members do not even use System Restore. Download the free Macrium Reflect. Make an image of your HD and put in on an external drive. Do this once a week. Now no matter what happens, virus, cant boot, anything that happens, you can replace your OS with the image. It saved me twice. This is much better than SR. With restore you may lose recent downloads, with Macrium, if you update after every download, you will lose nothing when you use the image. Good luck
Macrium Reflect FREE Edition - Information and download
I would bite the bullet reinstall. make and image and every week thereafter. In that way you will always have an image of when the install was in pristine condition.

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I recently used System Restore in an attempt to remove a virus from my computer. The virus seems to be gone, but now whenever I boot up I get a BSOD after ~30 seconds or so on a consistent basis. I am attaching a minidump in hopes that someone could help me isolate my issue.

A:BSOD on boot-up after a System Restore

One report does not solve the problem. Can you send all or most of your dump reports. I will be very happy to analyze and help you.

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So today I did a system restore on my laptop, a Sony Vaio, and for some reason it re-started my computer in repair mode. Repair mode was taking unusually long to complete so I held the power button to restart my Laptop. (I've done this before without any problems). Windows loads and I log in, but after 2 seconds of loading the BSoD pops up and my computer automatically restarts.

Upon restart, Windows loads regularly. After the Windows logo does it's usual loading animation It takes me to a black screen. I have the options to:

Run in Safe Mode
Run in Safe Mode with Networking
Run in Safe Mode with Command Prompt

Run Windows Normally

It doesn't matter which option I choose, beyond this point the computer takes me to a black screen which I always notice, right before the log-in screen loads, except, the log-in screen doesn't load and the black screen stays on the screen.

Comp Specs:
For anything I missed this site has a lot of the specs: Sony VPC-EE31FX specs

? OS - Vista/ Windows 7 ? Windows 7
? x86 (32-bit) or x64 ? x64
? What was original installed OS on system? Yes
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Pre-installed
? Age of system (hardware)? I have no clue, I bought it like last year.
? Age of OS installation - have you re-installed the OS? I formatted the laptop one time about 4-6 months ago.

Sony Vaio #VPCEE31FX
AMD Athlon II X2 P340 / 2.2 GHz
? Video Car... Read more

A:BSoD today after system restore

Try a Startup Repair - Windows 7 Forums

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After 2 days straight of trying to get my laptop back up and working (I had the "syetem cant start because win/sys32/config is missing" error) I have managed to finally be able to boot into safe mode, as I would get the BSOD and error message stop: 0x0000007e (0xc0000005, 0xba9c8756, 0xbaccf42c, 0xbaccf128) if I tried to boot into windows normally. I'm not entirely sure but I think the last program I installed was Ultramon, which might have messed around with my drivers... and just before that I think I installed Omega drivers (I had ATI)

So I thought I will just run system restore, and hopefully all should work out OK, but when I tried that, I get System restore cannot protect your computer, please restart.... blah blah, I checked in services.msc if the service has started, and it hadn't, so obviously I try to start it and I get the error the system restore initialization process failed Error 2: the system cannot find the file specified. I have no idea what file is missing, Ive never had this error before and thats all it says.

I have checked my system volume folder where the restore info is kept and it seems like the restore points are still there...

Please help me with either of these errors, I looked on the internet for the stop message and couldn't find anybody at all with the same message, so I really have no idea what to do.

Any other info you need just ask, my specs are:


A:Cannot start system restore. & BSOD! =(

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I was originally tryng to solve a problem with Task Scheduler and found this information. There was positive response,so I tried it. See my remarks below.

"Re: Windows Task Scheduler service is disabled, can not be started Originally Posted by TomasD

Please try the following:
Open an elevated Command Prompt by right-clicking on CMD.EXE shortcut in your start menu and selecting Run As Administrator from the context menu.Type the following commands:
REG EXPORT HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Schedule %TEMP%\Schedule.reg
REG ADD HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Schedule /F /V Start /T REG_DWORD /D 2Reboot the computer.

When I try to create a basic task I get the same issue. Followed the above exactly.

When I rebooted, the computer asked for the password, as usual and booted as usual about 30 seconds after rebooting I got the BSOD and Msg My first problem with Win 10

your PC ran into problems and needs to restart. We're just collecting some error info, and then you can restart. (0%) complete)
If you'd like to know more, you can search online for this error: CRITICAL_PROCESS_DIED

Still at 0% after ten minutes, seems frozen, did a hard reboot and tried to use the "command prompt, as admin, SFC/SCANNOW but could only get SFC typed before it crashed again. Typing this from my laptop Sure could use some help.

I was able, with another hard boot to access the repair and clicked on System Restore. ... Read more

A:BSOD CRITICAL_PROCESS_DIED trying system restore.

Hi Cadillac Bill,

Welcome to the 10forums.

For a next time when a bluescreen occurs, please read BSOD Posting Instructions & How to upload files

Since you have upgraded from Windows 7, please consider a clean install.
With the upgrade, several bugs may occur that causes system instability.
Windows 10 - Clean Install - Windows 10 Forums
If you have already done a clean install, or don't (yet) want to do it, please follow instructions below

Diagnostics Test

 Clean boot

Please try the following:
Open taskmanager
Go to the tab startupdisable everythingSearch msconfig and open it
Go to the tab servicesCheck 'hide microsoft services'Uncheck all other servicesClick apply and click okReboot if asked
See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
If the problem still persist, try booting in safe mode and see if the problem still persist.

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I did a system restore and in the middle of it I got a blue screen. When the system restarted I got a black screen with a cursor and nothing else. No log-on screen.

I'm using Windows 7 and it infuriates me that it doesn't offer any kind of repair install like XP does. I've had nothing but endless problems ever since upgrading to this crappy OS. I tried startup repair which failed. When trying to use system restore from that menu, it failed with an application error of rstrui.exe.

So basically:

I can't do startup repair because my system technically boots even if it doesn't start up right so startup repair recognizes the boot as successful.
I can't do sfc /scannow because a system restore that will never complete is pending.
I can't do a repair install because it will only let me do that from the desktop which I cannot get to.

Please, what do I do?

A:Got a BSOD during system restore and now I can't boot

(double post)

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First of all I'm a novice at computers. I have Dell XPS 400, Intel(R) Pentium(R) D CPU 2.80GHz (2CPU's). Memory: 1022MB RAM. Microsoft Windows XP professional.

My problem is whenever I launch iTunes and Soldier Front I get the Blue Screen of Death. I've un-downloaded and re-downloaded both of them and it never really worked.

iTunes: Download completes but once iPod is plugged in, BSOD appears.
Soldier Front: Re-downloading, after about 20% if completion of download, I recieve a message saying "File is corrupt" If you need a screenie I can re-dl and post it up. Before I un-downloaded, every time I launched the game I got the BSOD.

I've tried system restore but it says it failed. After a couple of tries Id ecided to try the Safe Boot option using msconfig then system restoring there but the system restore still failed.

Any suggestions? (sorry if some of this don't make sense, if you need more info/questions, please ask me)

A:Related with BSOD and System Restore


Analyze the most recent dump file located in....
C: > WINDOWS > MiniDump >

Once it's done analyzing, look near the bottom where it says "probably caused by...."

What do you mean by "un-downloaded"? Uninstalled?

Run in SAFE MODE. If no errors then it is probably driver related.

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Windows 7 Home Premium 6.1.7600 - Bios V1.00

After running System Restore, receive this message;
System Restore did not complete successfully. Your computer's system files and
settings were not changed.

System Restored failed to extract the original copy of the directory from the restore
Source: %System Root%\registration
Destination: ComPlusStaging

Tried all restore points, same result
Someone help me find the corrupt or damaged file so I can delete it.

Need help. I forgot to tell you guys that I am as of now stuck with a BSOD and that was the reason I turned to system restore but it appears to have failed me.

I need to way to either restore or fix the bsod.

A:BSOD + System Restore fails!

If there was a BSOD there was probably a reason for it and it can happen for any number of reasons including hardware related failures. Have you run any diagnostics on your hard driver? How much free space is there on your hard drive?

What was the initial reason for doing the system restore?

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Hi. I'm not sure if this is in the wrong thread so if it is could someone change it? Anyway, about yesterday, I got my first BSOD in over 4 years. I was like, woah, this is suprising, but I figured it was no big deal. When the computer rebooted, Windows Defender User Interface had stopped working, even when I tried to open it in the start menu, and my AVG was clean and out of active components so I couldn't run a scan. I decided to try system restore as that usually fixes the problem, but my system restore said that it couldn't restore becauase of disk failure. I tried to CHKDSK /F but it said "The type of file system is NTFS. Cannot lock current drive. Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", and I type N. The gui doesn't work as well.

I've recieved more and more BSOD's that ranged from 15 minutes to 1 hour and I'm now desperate to fix it. Some of the error codes I've gotten are : STOP: 0x0000007F (0x0000008, 0x803D3130, 0x00000000, 0x00000000) and STOP: 0x0000007F (0x0000008, 0x83D3130, 0x00000000, 0x00000000). If anyone could help me it would be much appreaciated!

A:BSOD + System Restore not working

Hi and welcome to TSGF here is some info on your error code
(Click to consult the online MSDN article.)
One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause (many dozen KB articles exist for this error referencing specific hardware failures) and, of these, memory hardware failures are the most common.
General Causes {KB 137539} Win NT, Win 2000, Win XP
Windows Stops Responding with Stop Error 0x7F Error Message {KB 814789} Win 2000, Win XP (when running Terminal Services)
Windows NT 4.0 Setup Troubleshooting Guide {KB 126690} NT 4 (Recommendations for the current error message are buried down inside this article, which isn’t necessarily limited to NT 4.)
info found here http://aumha.org/a/stop.htm

have you tried running malwarebytes and superantispyware from safe mode down load and update before using, for safe mode try tapping F2 on boot, you can also try system restore from there or from your install or recovery disc, you should also consider going to our security and hijack section and have them check out your machine I would do this first before doing anything

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Before the system restore, after i finally figured out which sticks were bad, my OS decided to not load up "all" the time. I would have to keep resetting it until it loaded up. But this time I let it do its repair, the first few times it said it couldnt fix the startup. Finally it eventually said I could do a system restore point, so I did. There wasnt a date on it.

First my desktop was completely cleared and missing, so were my documents. Except for a few program shortcuts. I found all my folders and files in their respective folders, Users/(username) and such. But the fact that those are supposed to link to my desktop! I looked in the desktop folder and all my things were there, and I'm logged in as the right user, yet my desktop is empty. Same thing with the documents.

Not only that, I cant install anything, all my programs work, but every installer gives me an unknown error, one actually said it couldnt find the file, that I JUST clicked on.

What gives?

A:Bad ram caused BSOD's, led to a system restore and..

IE also has its colors strange.. When I download something, the DL box is entireley dark gray, and when I highlight text, its a navy blue instead of its usual blue, the fonts look a litle different also.

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Have attached report and dump file. It happened after full system restore and have not installed all windows updates. When I do that get a problem with a CI.dll and have to do boot from recovey disks.

A:BSOD after full system restore


I have just been going through the Windows Update forum, and noticed your other thread. There isn't actually a huge amount of detail in the one dump provided, although as I understand it, you have since received more BSoDs.

Therefore, can you please re-upload your files: http://www.sevenforums.com/crashes-d...m-restore.html

and I will take a look.

However, there are two things to go on. One is very weak, and I shall only go down that route if required.

However, there is a stronger line of inquiry. "It happened after full system restore" This immediately suggests that possibly, just possibly, this is a hardware fault.

Since you have some corrupt files in your other thread, (and actually, there *is* one tiny hint of this in your dump file, please may I first suggest that you test your hard disk drive with SeaTools for Windows: SeaTools for Windows

Run a SMART check if you can, and a Short and Long Self Test. Did any of them fail?

Thanks a lot, and the very best of luck!


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This morning I did a system image restore from a two week old image resulting in a BSOD quickly after when I was using the pc again.

The BSOD happened after like 10/15 minutes or something.

Had it something to do with updates/drivers? Like an antivirus that was updating in the background?

I really hope if someone would take a look at the zip I included in this post.


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I recently put together this computer from parts piece by piece. Unfortunately all these problems started on a particularly large upgrade including new motherboard, processor, heatsink, ram and gpu. So I'm not sure exactly what is causing this problem. Sometimes when I start up I get a BSOD, often a random cause, I've never seen any consistency. And that can cause up to 3-4 BSOD's in a row on boot up until eventually a system repair is attempted, which has to perform a system restore. After the system restore I get another one or two crashes before I am able to keep my computer on. Then a couple of days later, I might suffer the same bizarre chain again.
Any ideas? I'm fairly new to this whole computer building and troubleshooting thing.

Thanks for your help,

A:Many BSOD on boot up followed by system restore

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:

1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Just FYI - these look to be drivers from an OEM system. As such, a number of the older storage controller drivers may not be needed. I'd suggest contacting the OEM for assistance with these.

iirsp.sys Tue Dec 13 16:47:54 2005 (439F418A)
Intel Raid StorPort Driver

nfrd960.sys Tue Jun 6 17:11:48 2006 (44... Read more

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Can you guys please help me? Okay, so last night my sister was using my laptop, she was just downloading some photos on Facebook out of nowhere it froze, but seconds later it's okay again then it froze again. Until I decided to check it, but my damn laptop was so buggy and so effin' slow.

And then, I decided to restart it, fortunately, I successfully restarted it, but I thought it would solve my problem; I was wrong. It's still buggy af. So, I decided to System Restore it, twice, but both failed
with the two Restore Points I made back then. I have a Windows 8 CD, btw. Moving on, of course it'll restart
by itself and I decided to reinstall it because for I don't know what reaso all the options in Advance Options didn't work.

BUT the moment I reboot it, I'm stuck in Black screen like it's just black! Then, I rebooted it again, suddenly Preparing Automatic Repair appeared, it lasted for like a minute then the BLUE SCREEN OF DEATH appeared.

I tried to fix it using the Windows 8.1 CD I have, but the moment I press a key which it told me to, after a minute the CD stopped spinning. It's already 5AM and I'm still trying to fix it, but it's always the same (BSOD LOOP).

I think the.updates messed up my laptop because ever since I updated it, my laptop started acting weird like so slow. Please I desperately need your help, guys!

A:BSOD after failed System Restore

Hi thatdoggonegirl,

What error(s) do you get exactly?

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Bought a bare bones kit, Asus motherboard amd 8-core cpu 1TB wd hardrive, 8GB memory, It all went together fine, I installed w-7 64-bit os system that went fine, Then I partitioned the drive, 500GB & 431GB the windows-7 64-bit on the 500GB, formatted the 431gb partition and installed w-7 32-bit from my old PC, which I had backed up on to an external drive, When i try to start the w-7 on 32-bit, Screen flashes blue, not enough time to read what it say's then just goes back into the windows logon, Can still get into my w-7 64-bits fine, any suggestions would be appreciated, Thanks

A:Did a system image restore now get bsod

Trying to install a backed up old version of Windows onto a completely new computer will not work. If you had created the an image of the old 32 bit Windows with a program such as Macrium Pro you could use the redeploy feature in conjunction with it's bootable CD or USB thumb drive to install the image, but this program is not free.
The reason it will not work is that the new system has different drivers & hardware & many other variations that prevent it.
The only other alternative is to do a completely fresh reinstall the Windows 32 bit OS, as you have done with the 64 bit one. Then you can copy over your personal files from the backed up drive.
Of course you will have to reinstall all other software programs that you have as you can't copy those across, so you will need their activation codes.
With all this in mind, why bother installing the 32 bit Windows at all. If you have to do all this you may as well just use the 64 bit system & reinstall all your software in the 64 bit version. This might require buying the 64 bit versions of the activation codes if necessary. Your personal data files should work after you copy them across.

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First few times, I had to do something to my BIOS, then the next problem was my display driver, BAD_POOL_HEADER, USB drive problem, now the next message just displays as if it wast he first time I've seen this screen.

I followed the mini kernel dump collection faq, so here's my upload, I think I did it right. Please help me find the problem and a solution for it.

A:32-bit BSOD, happens daily, having to do system restore a lot.

Hello and welcome to TSF, YOitzODELLE!

I'm an amateur debugger - so I apologize if I'm not as specific as most.


I Checked the System Log in Event Viewer for additional error messages that might help identify the device or driver that is causing bug check 0x8E - I saw nothing of importance except a few updates from today - 2009-08-21T14:46:17.813, They could have interfered with some drivers/programs - but I'm not sure yet.

You said you had messed with your BIOS - how so?
What was your display problem?
What was your USB problem? - Is there anything currently in any of your USB ports?
You also mentioned system restore - did you do so?
You also mentioned you're getting BSODs daily - why did I only get one?

Analysis HERE:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Undocked Windy\Desktop\TSF_Vista_Support\TSF_Vista_Support\Mini082109-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*DownstreamStore*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Machine Name:
Kernel base = 0x82216000 PsLoadedModuleLis... Read more

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Attachment 259044

I was getting the BSOD for a few days. I called Compaq and paid $60.00 for them to help me. They walked me through the System Restore Process (which I already knew how to do) it did seem to fix the problem. However the next day (yesterday) I came in and turned the laptop on, and got the screen you should see above. Of course I called Compaq support again and wouldnt you know it they wanted another $60.00 well anyways here I am. I have found that I needed a Windows Installation Disc which I do have (I have another laptop exactly like the one messed up) I inserted the disc and went into the CD Rom startup and the disc ran etc. However it is not fixing nothing it restarts but keeps going to the same page you see above. Please help.

A:Had BSOD for days then did a system restore and got this.

Are you sure they did System Restore and not Factory Recovery? There is a big difference.

Boot the Win7 DVD to run Startup Repair - Run up to 3 Separate Times using the DVD provided in Step 6 of Troubleshooting Windows 7 Failure to Start. Report back results.

Here is How to Boot A Computer from CD or DVD - YouTube . While in BIOS setup, check that the HD is detected under Storage Devices. Then either set the HD first to boot and use the F key given on first screen to trigger the DVD or set the DVD drive first to boot followed by HD in BIOS setup.

The Compaq factory preinstalled Win7 is a badly corrupted install by all of the bloatware they lard on it. I would strongly consider since you'll have the DVD getting the superior Clean Reinstall - Factory OEM Windows 7 .

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A while I go I downloaded a file called "XBox 360 Points Generator" which was a virus, I then try to delete it at its location(My documents> System 32) and I get an error message saying "The action can't be completed because the file is open in Microsoft library content", so I open up Windows Task Manager and end the process and delete it. I then do a system reboot and I get the blue screen of death, it then gives me the option to do "system repair", so I click it and it brings up system restore, which I used. Then I reboot the computer and everything works normally, but the file I deleted, is now back where it was. Now if I delete the file, or leave it alone, I get the BSOD again, and this entire process gets repeated.

Also, for some strange reason, my Restore points only date back to after I downloaded the file, not before.

Btw, if I look at the file and go to the "Details section" then look at "Original File name" it says STM.exe, which according to several websites, is a adware or spyware.
I also have a trial version of Norton Antivirus 2010 which picks up nothing with a full system scan or using "Norton file insight".

The file and the process are no longer there, but I am still getting the "Blue screen of death" everytime I start my pc and I am then forced to do a"System Restore" . I cant do a "System Restore", before the date I downloaded the file and messed up my p... Read more

A:I get the BSOD when I reboot and I am asked to do system restore!

Try These two apps. I'm not sure if I'm supposed to put links on here or not but, these are both awsome freeware apps. They've nuked everything for me so far. Getting those kinds of spyware/bots off your system is a long, painful task. I know. I've wiped my whole computer clean at least once or twice over that. Try these...Malwarebytes.........& this..........SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!...just get the free version of the second one. Install and run. Should do the trick...

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Recently I've gotten back into SW:tOR so I have been playing incredibly large amounts of it possibly putting stress son my laptop.

Sometime yesterday for the first time in a few months the game crashed, No BSOD and no data was stored in Mini dump. i thought it was nothing then it happened more frequently. i got a BAD_POOL_HEADER BSOD
(Again wasnt saved in Mini Dump logs)

I ran Driver Verifier for 24 hours no crashes

So i went to play again today another crash not a BSOD but freezes and distorts the image while making a screeching sound. i restart my laptop;

Ran full scans of Malewares Bytes, Microsoft Essentials, My Intel SSD toolbox. Nothing

My laptop then starts freezing and restarting immediately when i log into my desktop page. My external Hardrive's software begins to "Stop Working"

I decided to do a system restore to my last windows update and i get a BSOD
Stop: 0x000000d1

I'm not Tech savvy i just picked up a few things from friends and previous members who have helped me on this website before.

I'm at a loss it could be time for some new Thermal grease on my CPU/GPU
But i wouldn't know where to begin if that didn't work

I hope you can help

Attachment 248003

A:BSOD During System Restore, error 0x000000d1

Stop 0xD1 BSOD Index

* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {fffff800100f33cb, 2, 1, fffff88005c6d083}
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : intelppm.sys ( intelppm+1083 )
Followup: MachineOwner
0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is us... Read more

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My Computer:

xp sp 3, dell vostro 1700, intel core duo 2.1 ghz, 120 gb hd, 3 gb of ram

I get bsod and this is the screen dump for two of them:

Mini112112-01.dmp 11/21/2012 8:01:26 AM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0xbf9569a9 0xb2544c00 0x00000000 win32k.sys win32k.sys+1569a9 Multi-User Win32 Driver Microsoft® Windows® Operating System Microsoft Corporation 5.1.2600.6307 (xpsp_sp3_gdr.121022-1132) 32-bit win32k.sys+1569a9 win32k.sys+14e036 win32k.sys+14e0b2 ntoskrnl.exe+6a6cc C:\WINDOWS\Minidump\Mini112112-01.dmp 2 15 2600 118,784

Mini111212-01.dmp 11/12/2012 12:32:02 PM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0xbf9568c8 0xb0ef5c00 0x00000000 win32k.sys win32k.sys+1568c8 Multi-User Win32 Driver Microsoft® Windows® Operating System Microsoft Corporation 5.1.2600.6307 (xpsp_sp3_gdr.121022-1132) 32-bit win32k.sys+1568c8 win32k.sys+14df55 win32k.sys+14dfd1 ntoskrnl.exe+6a6cc C:\WINDOWS\Minidump\Mini111212-01.dmp 2 15 2600 114,688
I have tried system restore in safe mode and it doesn't work... I look in the event view for when I try to and it says this:

The following boot-start or system-start driver(s) failed to load:
Any suggestions on how to fix this? I can not have BSOD occur... I am self employed and this is my work computer... also, I am not comfortable with system restore not working....

any suggestions appreciated!

A:Occasional BSOD and System Restore Not Working

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I kept getting the bsod and did not know what to do so I used the factory restore disc that came with my computer after backing up my files. However even after restoring my cpu back to its original configuration I still encountered the bsod when I played my favorite Microsoft's FSX. I have included my system specs, who crashed report, bluescreenview, and minitoolbar report. Not that I am a techy at all but just have read what others who have had the same problem been ask to do so I did those and have posted them below. Please help.

Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
System Model m9500y
System Type x64-based PC
Processor AMD Phenom™ 9750 Quad-Core Processor, 2400 Mhz, 4 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.99 GB
Available Physical Memory 5.93 GB
Total Virtual Memory 19.7 GB
Available Virtual Memory 17.6 GB
Page File Space 12.0 GB

Dump File : Mini022812-02.dmp
Crash Time : 2/28/2012 1:33:29 PM
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`022e6f25
Parameter 3 : fffffa60`0b4dfa30
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5a490
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+5a490
... Read more

A:Help! BSOD even after system restore to factory settings

Here is the urlto my test results http://www.pcpitstop.com/betapit/sec.asp?conid=24820177

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Hello, yesterday i returned from a 3 week long vacation to find my computer not working. When i got home i noticed that it was on and not responding at all. Apparently my father, who does not have a computer of my own borrowed mine one day to check his work email one day while i was gone. It had been on for 10 days straight in 95+ degree weather with no AC.

The problem:
I start the computer and it starts loading windows. I see the words microsoft corporation and the loading bar for about 30-40 seconds (much longer than usual) then the screen flashes blue very very quickly, too fast for me to see any of the bsod info and the PC reboots. This exact same thing happens when i boot in safe mode and when i hit use last known good configuration.

I have booted with my vista x64 install disk and run startup repair, which fails:
Problem signature:
Problem Event Name: StartupRepairV2
Problem Signature 01: ExternalMedia

I also tried system restore from this disk which also fails saying unspecified error. The system cannot find the file specified (0x80070002).

Memtest shows no errors.
I took the HD out an put it in my other computer, the same exact issues occur when i try to boot from it but when i booted on my other drive i was able to successfully copy over my 50gb of documents that i really dont want to lose.
Is this hard drive dieing or is this install of windows just broken? What can i do to find out and is there any possibility that i can avoid doing a comple... Read more

A:Vista BSOD and System restore failure

Hi from what I can find there is no proper fix for this most of the info relates to a failed back up and having access to your desktop which you do not have,a reinstall may be your best option

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Hi there. I've encountered a dreaded blue screen, and I'm hoping someone can help me out. I'm not currently on the system with the problem, so I will download and run the TSG SysInfo and post the results later today when I can get on that system. For now, this is what I have so far.


My system is encountering the attached blue screen just after login. Dump files are also attached in the zip file.



(Do XYZ if you continue to see this screen, yada yada yada)

Technical Information:
*** STOP: 0x00000050 (0xFFFFF8000381A080, 0x0000000000000000, 0xFFFFF88009360D83, 0x0000000000000002)

*** SRTSPL64.SYS - Address FFFFF88009360D83 base at FFFFF88009339000, DateStamp 4a80e58a"

What I have done so far:

-I ran a memory test from the HP diagnostics screen and it checked out. I haven't yet run all the other diagnostics from the menu I get from hitting ESC on the HP screen (not sure what the tech term is for that).

-I am able to start in Safe Mode. I tried running System Recovery to four different restore points. Every time it seems to hang during System Recovery Initializing, then boots and crashes. When I boot back in Safe Mode I get an error message saying that System Recovery did not complete successfully due to an unspecified error.


What other diagnostics should I run at this point?

I came across this thread Solved: Windows 7 Crash, which looks like a problem similar to mine. Should ... Read more

A:BSOD in Windows 7; System Restore Not Completing

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1. Began on 25 June during a browsing session. System restarted spontaneously. System hung / now hangs at black screen
(no cursor) after completing boot to the stage of showing the Windows XP splash screen with the blue animated blip loading
bar, which is visible and moving for the usual (i.e. pre-problem) interval, but then... BSOD. Cannot summon up Task Manager in
this mode. The powersave seems to oscillate on and off.

2. However, system boots fine into all variants of Safe Mode and all the programmes that you would expect to be able to use in
this mode function OK.

3. Trying System Restore from Safe Mode with Command Prompt always fails after the progress bar has gone about 80% of
the way. "Cannot be restored" message on rebooting.

4. I hadn't upgraded any drivers (notably video [nVidia]).


5. Windows XP SP3. XP pre-installed on Dell machine three years ago. There was a McAfee free-trial pre-installed.

6. 32-bit version of Windows. Fully patched.

Checks, tests and possible indicators

7. Before trying System Restore, I ran ZoneAlarm; Malwarebytes; Hitman Pro; Microsoft Security Scanner (all in the "deepest"
modes possible). Between them these detected and removed several jar viruses and a PWS. All deleted from the system.

8. No problems reported by CHKDSK: "volume is clean". fsutil dirty query => Volume C is NOT dirty.

9. Hardware diagnostics (Dell onboard packa... Read more

A:System restore will not complete process after BSOD

Hi and welcome to TSF can you recall what message there was with the bsod

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First, I apolagize for spelling/grammer I am on my iPod.

My computer gets a stop BSOD error on startup. I have been booting from my CD and using system restore. All of the errors are: System restore failed to extract the file (D:\Program Files (x86)\Mozilla Thunderbird\aomp/nents) from the restore point.
An unspecified error occured during system Restore. (0x8007007b)
I have one other error which I will post soon. Any help would be greatly appreciated as I cannot use my computer.

A:BSOD on startup, error on system restore

Check your ram.
Memory Diagnostics Tool
Memtest86+ - Advanced Memory Diagnostic Tool

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

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New to the forums, so please excuse any mistakes.

My system is randomly crashing. No bsod, no error message, just shuts off. Unable to locate any crash dumps at all, and the event viewer lists these following events, nothing useful that I can find:

The previous system shutdown at 6:46:26 PM on ‎10/‎3/‎2010 was unexpected.

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Session "Microsoft-Windows-Setup" stopped due to the following error: 0xC000000D

Audit events have been dropped by the transport. 0.

Have been unable to find any .dmp files, and there is no minidump folder, so unable to provide a minidump. This has been happening for some time now. I can force a crash by playing any game, but it only happens after several minutes in, and it will randomly happen even when doing nothing.

Any help is greatly appreciated.

A:System crashes, no bsod no error message

Please do the following:
1 - force a crash by playing a game. Note the time that the crash occurs at and post it in your next post.
2 - then follow the directions here to make reports (even though you're not having BSOD's): http://www.sevenforums.com/crashes-d...tructions.html

We'll use the time of the crash to help us look for errors in the different reports.

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Well my system specs are in my profile but I'll put them here for simplicity sake as well.
Asus P5N-T Deluxe
Q6600 @ 3.0 Vcore 1.20v
2 x 2GB Corsair Dominator RAM @ 1066
2 x 8800GT stock
Razer Barracuda AC-1
750watt Corsair PSU
3 HDDs and DVD drive

Okay before you go and say its my overclocked CPU its been oced for months now and the problem has only recently just started. It usually happens when I'm playing a game of some sort but at random times, I played CSS for a good 3 hours then it reboot, other time less than an hour. It has happened most recently when I booted up FEAR 2 and I was was tweaking the games settings, after I had it setup just right and clicked New Game, system reboots. Any thoughts?

A:System Reboots but no BSOD or Error message

Is the video card overheating? Open the case and make sure that all the fans (including video fan) are clean and working properly. I'll try overclocking my Q6600 when I install my new motherboard next week

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Basic config : MB Asus P5Q3 – SATA3 disks – 4GB RAM
Have been running dual boot Windows XP-SP3 Home and Windows 7 - 32bits for years on this  system I built from scratch.
A few days ago, I got a 7B message in a BSOD when booting under XP. Tried several times. Same result with Safe Mode and „Last good configuration“.
On the other hand, no problem at all with Windows 7. Runs like a charm.
Ran antivirus. Found nothing.  BurnIn Test shows nothing wrong.
Used the XP Installation CD (with F6 option for the ICH10 drivers). Installation goes on and when it gets to the end of  the loading of files, it displays a BSOD with the 0xc000000e.
Fell back on a cloned system disk, 2 months old: same result with the 7B message in a BSOD.
Any idea on what could be wrong?

A:Odd 7B message with BSOD on a dual boot system

Well...unless you have each O/S on two different hard drives...running XP to repair boot files is NOT what you want to do.
When Win 7 is installed after XP...the Win 7 bootloader takes over.  It writes the boot files for booting both systems.
So I would try to repair the boot files, from Win 7.  I could use the Win 7 DVD or something like EasyBCD, matter of choice.
If you installed XP after Win 7 install...that's uncharted territory for me .
I also dual-boot XP/Win 7.

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I've been experiencing new BSOD since my new installation of Windows 7 after replacing a counterfeit copy with a legit from Microsoft. (I previously posted in the forums) I thought a real copy and fresh install would solve the problems and It has not.

I'm having new BSOD and I have attached the requested ZIP file. I left the pc on all day with no issues and Now when I load World of Warcraft/Overwatch I've had issues since. Even loading Teamspeak and Chrome it used to BSOD also.

I would love help before the 29th so I don't have to upgrade to Windows 10 Unless it absolutely necessary.

Somehow I posted this thread twice. I apologize. I think refreshing my page was a bad idea. Marked it solved to prevent double postings.

A:BSOD after startup and loading my programs (Did a system restore)

I've been experiencing new BSOD since my new installation of Windows 7 after replacing a counterfeit copy with a legit from Microsoft. (I previously posted in the forums) I thought a real copy and fresh install would solve the problems and It has not.

I'm having new BSOD and I have attached the requested ZIP file. I left the pc on all day with no issues and Now when I load World of Warcraft/Overwatch I've had issues since. Even loading Teamspeak and Chrome it used to BSOD also.

I would love help before the 29th so I don't have to upgrade to Windows 10 Unless it absolutely necessary.

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I recently started to have problems with my system crashing and BSOD when it went into sleep mode. I updated all of the drivers and have attempted different fixes but I cannot resolve this issue. When I attempted to do a System Restore, it, too, was unsuccessful and also crashed with BSOD. There is no apparent malware or virus; however, Windows doesn't recognize my Avira antivirus program, which is running normally. Any help anyone can provide would be appreciated! I've attached the dump files and the Performance Monitor results.

HP Pavilion Laptop (dv7 3060us)
System and OS less than 1 year old
4gb RAM
Windows 7:
- 64bit
- Original installed OS on the system
- OEM version

A:BSOD when entering sleep mode and with System Restore

Be sure to upload the output folder found in Documents. Right-click on it, and select Send to>New compressed folder.

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I was working on my computers stupid charging port when the thing turned on. Everything worked fine so I turned it back off and put everything back together. When I tried to reboot it it goes directly to the system startup repair which fails and brings me to the recover manager. I have tried everything in the recovery manager from recovering the system to restoring it and nothing works. When I try to recover it I am given the error (unspecified error occurred during system restore 0x0070002) Any help would be greatly appreciated.

A:BSOD system restore displays error (0x80070005)

Hello and welcome rtsmith can you boot to safe mode (tap F8 on power up) if so run a scannow.

SFC /SCANNOW Command - System File Checker

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I have been getting BSOD on my laptop for over a month now. It only ever happens upon waking up from sleep, never when starting it up. I've tried to used System Restore but I don't have any restore points that go far back enough. I have tried resetting to factory settings but the same problem has happened again, not sure if it's the same incident because I'd have thought a reset would have solved it, so likewise I'm not sure another reset will change anything. I've done scans with multiple anti-viruses (obviously no two at the same time), and I apparently I don't have a virus. I thought it might have something to do with the registry so I scanned for problems in the registry in both CCleaner, but despite what it tells me, nothing has changed. I also did scans with AVG PC Tune-Up which didn't do anything, either. I was considering booting from an OS disk but I only want to do that as a last resort, and if it's going to work.

Aside from BSOD, other problems include the Flash container plugin crashing midway though Flash videos (which can't be down to Flash player, because I have the latest version), playback lagging in Media Player Classic Home Cinema, even though I have the CCCP codec pack installed, and lastly when playing games, sometimes the .exe will crash or the game will jitter, even offline games, even on low graphic settings, even with the latest graphic card drivers installed.

And so I'm at a loss.
And I don't have any error codes handy, unfortunately.

A:BSOD on laptop upon waking from sleep, can't use System Restore


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I have recently just system restored my Acer Laptop, and now having trouble setting up Windows 7 again due to an BSOD of 0.0000001e(0xfffffffc0000006,0xfffff080070D2088,0x000000000000000,0x000000007EFA2000)

My system specs:

x64 bit
Windows Home Premium OEM
I have had the hardware for two years and same for the OS.
i3 Core350M Processor
NVidia GT 320M
4gb Ram

Any help would be appreciated.

A:BSOD during finalizing Windows 7 Setup after System Restore

Please give more details to your problem. Are you trying to install Windows 7 fresh? Did you follow the methods inClean Reinstall - Factory OEM Windows 7or did you try to recover your system to its original factory image?Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load

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I have a dell inspiron, Win 7 x64 laptop.

I recently downloaded the program: 'iiusage 2.3' a tool to help analyse internet usage and quota. Immediately when it installed, the computer bluescreened. Whenever it loads, it bluescreens after the mainscreen and immediately goes to start-up restore. Can not enter safe mode.

Start-up repair can not fix the problem and gives the following problem details
problem event name: startupRepairOffline
Problem signature 1 - 6.1.7600.16385
Problem signature 2 - 6.1.7600.16385
Problem signature 3 - unknown
Problem signature 4 - 21200462
Problem signature 5 - AutoFailover
Problem signature 6 - 21
Problem signature 7 - 0x109
OS version - 6.1.7600.
Locale ID - 1033

I have tried to system restore to a point a few weeks before this happened and this does not fix it and it loads and goes straight to startup repair.

Windows Memory diagnostic does not find anything.

do i have to restore to factory settings (not desired - as i will lose all programs + files) or is there a way to fix this?

Startup Repair diagnosis and repair log

Number of repair attempts: 22
Session details
system disk = \device\harddisk0
windows directory = C=\Windows
AutoChk Run = 0
Number of root causes = 1

Test performed
Name: check for updates
result: completed successfully. Error code = 0x0
Time taken = 0 ms

System disk test
Result: Completed successfully. Error cod... Read more

A:BSOD, can't access safe mode, won't system restore

If you have another system or have a friend who has a system then slave your hard drive into that system and see if you can access the hard drive and clear that software out. You may need to do a Windows Repair. Do you have your Windows OS disk?

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