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BSOD: Process or thread crucial to system operation has been unexpectedely termimated.

Q: BSOD: Process or thread crucial to system operation has been unexpectedely termimated.

Hi All!

This problem has recently cropped up on my computer (2 days back) when I was re-installing windows (clean start).

Win 7 64 bit...with latest updates.
Motherboard: Gibabyte GA-X58A-UD5
RAM: 12GB 1333Mhz Corsair....brand new.
Procerror: i7 930.
SSD: OCZ Vertex3 240GB
3 1TB WD hard drives (no RAID) of which 2 are good & one is failing (smart criteria).
Hard Drive Model: WDC WD10EARS -00Y5B1

The minidump & xml files:

Preferred Solution: BSOD: Process or thread crucial to system operation has been unexpectedely termimated.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD: Process or thread crucial to system operation has been unexpectedely termimated.

"3 1TB WD hard drives (no RAID) of which 2 are good & one is failing (smart criteria)"... Remove the drive that is failing SMART status immediately! It could be the cause of this problem all by itself

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I've getting occasional BSOD lately. They sometime occur only a day a part, sometimes a week. It started I'd say a month or so ago, which was also couple weeks after I had reinstalled Windows 7, which I did after an uninstall of Office 2013 seemed to have not completed correctly, and had also never gotten most of the preinstalled junk of this laptop anyways. I think I installed all the necessary drivers. All hardware functions correctly and nothing is missing in Device Manager.

Every time it is the same message "A process or thread crucial to system operation has unexpectedly ended". So far I have ran scans with MSE, MBAM Pro, and WDO, which have found no signs of viruses or other malware. I have run sfc /scannow, checkdisk and every scan that Seatools has. No problems have been detected with the harddrive, sfc found no integrity errors. Last night I had memtest86+ running off of a usb drive run for 7 passes. No errors were found. I went through Event Viewer and found nothing that seemed related. I checked and all my drivers seem to be up to date.

I hope I included all necessary information. My system specs are up to date. The three dumps I have are attached below. I had deleted the older ones with ccleaner without thinking. If I left out anything, let me know. Its been a while, since I've done much troubleshooting on a computer, so I might be overlooking something.

Attachment 275670

EDIT: Sorry, I didn't see about the diagnostic tool (which seems amazing bt... Read more

A:BSOD process or thread crucial to system operation has ended

Your BSODs are hard drive related

bsod F4

Use the link below to test your hard drive

SeaTools for Windows | Seagate

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I ran Auslogics Boost Speed Registry Defrag - yes I know, I know.

I now have a persistent BSOD.

I cannot Boot into Safe Mode or any other mode.

Startup Repair picks up no errors.

sfc /scannow returns the following

Beginning system scan. This process will take some time.
There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again.

This is impossible as the only way to access Command Prompt is via Repair options.

The full BSOD is:-

A process or thread crucial to system operation has unexpectedly exited or been terminated.

*** STOP: 0X000000F4 (0X0000000000000003,0XFFFFFA8003AA03DO,0XFFFFFA8003AA06BO,0XFFFFF80002D84670)

I think I have narrowed down the problem. Auslogics has managed to screw up the process of migrating my new defragged Registry and I can find no way of getting my old one back.

System Restore does not work as it tells me I need to enable it on the drive (it is enabled - all my restore points are there but the check box next to my windows drive is greyed out)

After using Hiren's Boot CD's mini XP I have managed to locate a log file generated by Auslogics at the time of the crash. I have pasted the contents below.


Program started 16/05/2009 at 16:35:17.
OS Version: Windows Vista Ver 6.1 Build 7100.
Windows Directory: C:\Windows\.
Windows System Directory: C:\Windows\system32\.
Windows Temp Directory: C:\Users\The BORG\AppData\Local\Temp.
User: The BORG.
You have 319964573696 b... Read more

A:BSOD: A process or thread crucial to system operation has unexpectedly exited or ....

After checking the file sizes of DEFAULT, COMPONENTS, SAM, SECURITY, SOFTWARE and SYSTEM files - it appears that only some of them have been modified. Unfortunately some of the file sizes are about 75% smaller which says to me that my BSOD occurred at the worst possible moment.

Still grateful for any suggestions but I reckon a fresh install might be in order.

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Dell Inspiron Windows 7 SP1 continue to get the BSOD window. Tried reset system to factory default, update BIOS and all available Hardware drivers on the system and still having this problem. Any help would be greatful.

Thank you in advance

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My computer has been showing the following blue screen error for a few months now,

***start of error message****
A problem has been detected and windows has been shut down to present damage to your computer.

A process or thread crucial to system operation has unexpectedly exited or been terminated.

If this is the first time you've seen this stop error screen.

restart your computer. If this screen appears again. follow these steps:

Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer For any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.

If you need to use safe Mode to remove or disable components, restart your computer, press F8 to select Advanced startup options, and then select safe Mode.

Technical information:

*** S"color:#222222;font-family:Arial, Helvetica, sans-serif;font-size:small;">

collecting data for crash dump ...

Initializing disk for crash dump ... 

Beginning dump of physical memory.

Dumping physical memory to disk: 75

*****end of error message******
On restarting the computer I received the following problem details :

***start of problem details****
Problem signature:
  Problem Event Name: BlueScreen
&... Read more

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I keep experiencing BSOD "A process or thread crucial to system operation has unexpectedly exited or been terminated."
Windows 2003 Standard Edition.
I have a lot of applications on it that is hard to get the setups.
Can Setup repair solve this problem?
I will be glad if you can be of help pls

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Greetings,i've been constantly been having blue screens and freezes non-stop,and since i've once fixed a problem with the help of this website,i trust that i can get some help again.
Ok,lets start from the beginning,about 20 days ago i went on a trip for holidays,a few days earlier i'd cleaned my computer's cooler fan,usual stuff.
Now,as i've come back,my computer has been unusually slow and having non-stop blue screens and freezes,to the point where i sometimes have to restart it several times for it to last more than start-up.
Also apologize for the bad quality of the photo and the occasional mixed up languages in my attached file,as my computer language is set to Portuguese. I've tried running blue screen view,but the program shows no signs of anything like nothing was happening,which is very unusual as it has helped me solve many issues before.
On a side note,i've been having my Utorrent randomly close its process for no reason,and malware bytes has shown no signs of problems. Kinda gave up on doing a complete scan with Avast anti-virus because my computer often blue screens before the scan can even get to 1%,but i will try to help as much as i can.
I await for responses

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My new computer has been having problems with suddenly crashing while I'm watching movies, downloading movies, performing a virus scan test, listening to music etc. I will be in the midst of doing one of the aforementioned tasks and suddenly it crashes and leads me to the BSD with either of the following messages;

A problem has been detected and windows has been shut down to prevent damage to your computer.

A process or thread crucial to system operation has unexpectedly exited or been terminated.

Follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new install, ask your manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hard or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select safe mode.

Technical Info:
***STOP: 0x0000007A (0xC07B9BD0, 0xC000000E, 0xF737A40A, 0x1F5F5860)

Beginning dump of physical memory...



***STOP: 0x000000077(0xC00000184, 0xC0000185, 0x000000000, 0x0025E000)

Beginning dump of physical memory...

The specs on my computer are as follows;

AMD Athlon 64 Processor - Duo Core
2.21GHz, 1GB RAM,
Motherboard: NF4X
Graphics: GForce7300GS Power-Full 256MB
HDD: SATA 160G (7200.7/2M)
Windows XP Professional, SP2

I checked my event... Read more

A:BSD - A Process or thread crucial to system..

I would first suspect that you have an overheating problem. Very random errors can be produced by that.

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Hello, I am trying to isolate what happened when a power failure last night took down my desktop. I haven't had problems with this computer in two years(and haven't had a power outage in about as long amazingly, one of the few benefits of a drought I guess). Based on what I have found, it is a hardware failure. The error is the:

"A process or thread crucial to system operation has unexpectedly ended"

I have been trying to figure out how to read the minidump files with no success and I would like to get my desktop up and running as soon as possible.

Here are some of the symptoms I am seeing. When booted on, two harddrives always show of my four(two 1 TB, 2 SSDs of different makes, one of which is the primary OS drive). The F and C always show, but the other two often do not. Except when I ran Seagate tools. From what I can tell, both of them are on the same pair of ports to the motherboard. The two that do not show up normally, return a bunch of errors on the SeaTools scan for logs reporting and barely function scan wise and won't scan through SMART scan.

The D and E drives almost seem to randomly lose connection.

The computer BSODs on reboot so far approx 50% of the time of 4 boot ups. CHKDISK /F /R returned no errors.

Based on my information and knowledge, I would assume the motherboard is damaged. But without more information I can't tell.

Attached are the Minidump files.

A:Crucial thread failure BSOD after storm caused power outage

So, if you switch the cable from one of the "working" drives, to one of the drives that isnt showing up, does it show up?

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Hello TSF team,
Today when i start my IBM laptop, Spybot Teatimer asked me about an registry change and in a hurry i allowed it. After that if i open a ie, it prompt me to download different products to clean my system. even if i press cancel option it opens a page. Symentec has clean some of the "downloaders" and prompt me that they are cleaned from my system. but still i want to b safe. I am attaching HJT and some Spybot logs for your reference.


Logfile of HijackThis v1.99.1
Scan saved at 11:46:20 AM, on 1/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQ... Read more

A:System behaving unexpectedely.. possible cause of maleware or virus.. Plz Help

Any one or moderators!! Please Help. it is very urgent.. Neither Spybot nor Symentec can solve this issue.. i have been continuously pormped for downloading the things...

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I have the two above BSoD errors occurring frequently.
Kernel Data Inpage Error
Process or thread crucial to system operation has been terminated

Attached DOCs from the how to post. Any help would be great!

A:BSoD Kernel Inpage Error and Critical Thread or Process

Forgot to add:
OS - Windows 7 Pro x64
? What was original installed OS on system? Same as above.
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
? Age of system (hardware) 1.5 years
? Age of OS installation - have you re-installed the OS? No

? CPU i5-2500K
? Video Card 2x-Radeon HD 6800
? MotherBoard - Asrock P67 Extreme4
? Power Supply - brand & wattage 650 Watt (forget brand)

? System Manufacturer Me!
? Exact model number (if laptop, check label on bottom)

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my computer works great. Then all of a sudden it stops and says that is is process crucial died. I already tried to fix it with powershell but it said it dosent see anything wrong with it. I don't know how else to fix it. Please help.

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Before I ask my question, I'd just like to say that this is an entirely recreational refurb job I'm doing and I expect it to take a while. This thread may hang around and resurface periodically over the next couple of months.

Tonight I aquired a nice little PC that appears to be a professionally designed custom system based on, what appears to be, a "Sapphire Axiom A3-M275" micro-ATX mobo with an AMD Duron CPU.

It does not work. I got it at work when a customer decided to toss it out and buy a new prefab system. My coworkers who tried to save the system believe that it is a massive system failure involving both the mobo and the hard drive. (I generally don't think highly of them, and given the time I'd like to test that theory )

Set it up myself tonight. It has no RAM (my system doesn't use DDR) but I figured I could at least bring up BIOS mode. No luck. CPU fan (plugged into mobo) runs, but there is no monitor response. No beep codes, no HD activity that I can tell. There are no error code lights on this board.

The weirdest thing is, when I press the power switch the power _and_ HD light on the front of the case both stay on steadily, with no indication of activity on the part of the HD light. What does that mean? (Q #1.)

Also, holding down the power switch does not power down the system like it does on my personal Dell machine. I have to unplug to power down. Is that desired operation? (Q #2.)

Any suggestions on where to go from her... Read more

A:Operation AMD (yet another refurb help thread)

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I've got an HP 1350 scanner/printer. Suddenly my printer stopped working. When i tried to reinstall the software and printer, i received this message..."The I/O operation has been aborted because of either a thread exit or application request" I don't know how to fix this. Can anyone help me..its really frustrating. I'm not sure what to do.

A:The I/O operation has been aborted because of either a thread exit or application req

try uninstalling the software before reinstalling it. it sounds like there is some program running in the background that is interfering with your printing software. if you want to be safe, i would uninstall in safe mode.

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The issue with by BSOD is I don't know what it is triggered by, it happens when gaming, sometimes when I watch streams and other times when I just use my PC to browse reddit and other sites.

A:BSOD System Thread Exception help

Please tell me, how have you activated your installation?


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I have the same problem as many that my windows 7 x64 system will bsod on wake from sleep about 1/5 of the time. I've attached the minidump

A:another BSOD on system wake thread

Hello and Welcome to SF !

We need the complete logs http://www.sevenforums.com/crashes-d...tructions.html

Based on the crash dump you attached it's pointing to Windows Kernel which may not be the problem. Lets start with basics

Found something it maybe the problem "DISK_HARDWARE_ERROR: There was error with disk hardware"

Run a Hardware Diagnostic !! ? Captain Debugger follow this thread

If your Overclocking please reset the BIOS values to default settings How to Reset Your BIOS - wikiHow

Run SFC /SCANNOW Command - System File Checker

Remove the following driver i.e.

MRESP50a64.SYS Sat Nov 19 13:44:28 2005 - NDIS Protocol kernel driver.
Can't find the manufacture of this driver i would recommend to deactivate it.
Go to C:\Windows\System32\Drivers MRESP50a64.SYS to MRESP50a64.old


The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arg1: 0000000000000020, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: fffffa8004e50078, current process (virt... Read more

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I keep getting the BSOD on my Windows 8.1 laptop with the message System Thread Exception Not Handled (atikmdag.sys). I've looked at other posts on this but I am not 100% sure if the problems I'm having are exactly the same as the previous ones posted. I'm therefore a bit reluctant to try any fixes on my own in case I just worsen or complicate the problem.

I have zipped the minidump files as instructed - on Onedrive - with the link: https://onedrive.live.com/redir?res...29&authkey=!ABBDAKQIh1bVkNw&ithint=folder,zip

I'd appreciate any help anyone can give me. Many thanks.

A:BSOD. System Thread Not Handled (atikmdag.sys)

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Hello all, i was getting BSOD for graphics card failure, TDR Failure, and Watchdog Failure. Now im not gettting that, but im getting system service thread exception. I ran the Scannow and here is what i got. I do not know where to go from here. I JUST WANNA PLAY DOTA 2!! ugh.

A:BSOD system service thread exception

Hi kbenton10 & Welcome to the forums ^_^,

Kindly follow the below instructions and upload the ZIP File with your next post -
Blue Screen of Death (BSOD) Posting Instructions
Also, see if your problem is resolved by following the below blog post of mine -
TDR Fix (For AMD & NVIDIA Users) - OMG Debugging!!!
Let me know how it goes ^_^

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Some background info: I am running Windows 7 Ultimate. It is 64-bit. I am running it on a laptop.

I have no idea why I got the BSOD, but I did get it today. Restarted the computer in safe mode, then restarted again in "regular" mode and everything was fine. I'm typing on the same computer now (it's the only one I have, okay?). Can't think of anything that would be wrong with the computer, except the charger broke (I'm pretty sure this is a charger issue, and a new one is in the mail) so the battery doesn't charge: I have to have the computer plugged in when I use it.

Anyway, here's the text from the MEMORY.DMP file. Thanks for your help, guys! I'm a little afraid to even try anything myself, since I've heard messing with these files is a bad idea, so I came here for help first. I hope that's okay.

Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`02a54000 PsLoadedModuleList = 0xfffff800`02c98670
Debug session ti... Read more

A:BSOD: System Thread Exception Not Handled?

- Download Who Crashed --> http://www.resplendence.com/download/whocrashedSetup.exe

- Install it and run

- Click on Analyze, after few seconds, you will get the message

- Right click, then Select All, right click, then Copy

- Save text in Notepad, and upload it here

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I got a BSOD with system thread exception not handled netIO.sys

I used bluescreen viewer and it highlights the netIO.sys and the tcpip.sys and also ntoskrnl.exe on another dump.

I have viewed the dmp files in windbg but if I'm honest I don't know what I'm looking for.

I've zipped up the dmp files(only 2 files)if someone could have a look and find out what the issue is.

It would be greatley appreciated, many Thanks.

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My laptop keeps on crashing with this error "System Thread Exception Not Handled", and the last error I got was "Driver Power State Failure".  Every time it happens I recover my the computer to the previous restore
point. That is very annoying, I've got tired of restoring my computer, can anybody help me to fix it permanently?

I follow instructions posted in the forum to copy the  DMP files, below is the link:
Thank you for your help! 

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i had this 
bsod system-thread-exception-not -handled
after scanning with norton power eraser and deleting(norton) a file from system mechanic pro,
so after rebooting for changes to take effect i had bsod.i know if i uninstall system mechanic from safe mode its gonna be fine,but i cant acess safe mode cause im having again there blue screen.also i tried system restore but it cant finish cause some windows files are corrupted,so i ran sfc/scannow and found corrupted files but couldnt repair them.
so im asking how can i fix bsod without system restore or accesing safe mode,and how can i fix my corrupted windows files so system restore can work.
fyi i cant also create a usb for system repair cause of corrupted files......
thats my minidump file.......
Dump File : 102714-17296-01.dmpCrash Time : 27/10/2014 9:53:43 μμBug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLEDBug Check Code : 0x1000007eParameter 1 : 0xc0000005Parameter 2 : 0x81fce7f8Parameter 3 : 0x829dc8f8Parameter 4 : 0x829dc4c0Caused By Driver : SMR430.SYSCaused By Address : SMR430.SYS+d7f8File Description : SMRProduct Name : SMRCompany : Symantec CorporationFile Version : : 32-bitCrash Address : SMR430.SYS+d7f8Stack Address 1 : SMR430.SYS+bd0bStack Address 2 : SMR430.SYS+cfdfStack Address 3 : SMR430.SYS+1407Computer Name : Full Path : D:\Windows\Minidump\102714-17296-01.dmpProcessors Count : 2Major Version : 15Minor Version : 9600Dump File Size : 143.824Dum... Read more

A:bsod system-thread-exception-not -handled

Do the following, it should repair the corrupt files.
Click or tap on Search, then type cmd in the Search box.
cmd will appear under Apps, right click on it and in the options at the bottom of the page choose Run as administrator.  This will open the Elevated Command Prompt.
In the Elevated Command Prompt type in the following command followed by pressing the Enter key for each command.
DISM /Online /Cleanup-Image /RestoreHealth

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My laptop keeps on crashing with this error "this System Thread Exception Not Handled", and the last error I got was "Driver Power State Failure".  Every time it happens I recover my the computer to the previous restore
point. That is very annoying, I've got tired of restoring my computer, can anybody help me to fix it permanently?

I follow instructions posted in the forum to copy the  DMP files, I tried to post the link here but I was not able to, I got this error after I pressed the Submit button:

        Body text cannot contain images or links until we are able to verify your account.
Anybody can help? I cannot even get passed posting the link here....
I appreciate  your help! 

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My computer crashed yesterday after I plugged in a USB drive. The BSOD error code was SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and I get the same error everytime my computer turns on. I can boot into the recovery options but nothing works (safe mode, system restore, startup repair all broken). I have another HDD in the computer which I can boot from and access the old broken windows drive. I really don't want to have to wipe the drive.

Have looked at the dumps, but they seem to be from months ago. How do I get the dumps from this crash?

The error I get when trying to do a system restore is:

"System restore failed while restoring the registry from the restore point. An unspecified error occurred during system restore. (0x80070003)"

Thanks to anyone that can help.

A:BSOD system thread exception not handled

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Do your still need help with this problem?
I will be notified if you reply to this topic and will respond within 48 hours.

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Recently I got this BSOD:


The first time, Its said about a file named "fltMgr.sys"; But after that, Everytime It only shows "SYSTEM THREAD EXCEPTION NOT HANDLED"

Windows can't loads up. I can access the windows only in safe mode.

Windows 10 Pro x64

The dump has been uploaded.


Thank u.

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Hi, since updating with the Windows 10 Anniversary Update, on Aug 3rd. I have had 8 BSOD occurrences Each giving the same
Stop Code: THREAD EXCEPTION NOT HANDLED also What failed? partmgr.sys.
Each time I had to power off and restart.
I looked up this driver in the Driver Reference Table which says this is;
Partition Management Driver - Windows Update

I ran your debug download which created the following file:DESKTOP-IV1DV6A-09_08_2016_181630_95.zip

Can you help me?
ps. (Did my attachment work?)

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Cannot import to registry.. "Not all data was successfully written to the registry. some keys are open by the system or other process, or you have insufficient privileges to perform this operation"

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I keep getting this blue screen:
STOP: C000021a (Fatal System Error)
The windows SubSystem system process Terminated unexpectedly with a status of OxC0000005 (Ox7542f33d Ox00a1f138).
The system has been shut down.
Its always between 8 and 9 am eastern time when it crashes. Once it crashes, I am able to reboot and use as normal for the reminder of the day. I have replaced memory, disabled/uninstalled all anti virus and updated drivers. This has been happening for over a year now. Can you help?

A:BSOD STOP: C000021a (Fatal System Error) The windows SubSystem system process Te

Have you check the drive itself? Run chkddsk and also download the hard-drive diagnostic tool for your drive to see if maybe the drive failing.

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I'm using a asus k450j laptop, the laptop only have a few months so its almost new, it's rare happening bsod, this time happened while seeing a movie.

I hope that this thread is well made.

With my best regards.

A:BSOD System Thread Exception Not Handled [AsusTP.sys]

C: drive only has about 11% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

Many Windows Update failures in MSINFO32. Please ensure that you have ALL available Windows Updates. If you have problems with Windows Updates, please post over in the Windows Updates and Activation forums: Windows Updates & Activation - Windows 8 Forums

Out of 5 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Please get a head start on the hardware diagnostics - they are located here: Hardware Diagnostics

Please note the drivers below that date from before the rel... Read more

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This BSOD occurred for the first time last weekend. If my memory serves, I was watching a movie on vlc player when it happened. I have an Asus Notebook PC model name: S400C, V400C, R407C. Running Windows 8.1 x64bit. Please help.

(I hope I did the SF Diagnostic Tool correctly)

Thank you!

A:BSOD System Thread Exception Not Handled [AsusTP.sys]

Only 57 Windows Updates installed. Most systems have 70 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

Visit this liink and update all of the 8.1 drivers (to include the BIOS/UEFI) Notebooks & Ultrabooks - ASUS VivoBook S500CA - ASUS

More to follow later today - I'm running late this morning

DON'T USE THE FOLLOWING STUFF - I HAVEN'T REVIEWED IT YET (this is a canned speech that I edit before posting):

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)

atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)

AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)

tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE... Read more

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I just want to say thanks for checking out my post, as this has been an ongoing problem with my computer for about a year now.

First off, when the BSOD's started I tried a computer repair store hoping they would find the problem right away. While they had my computer it never blue screened once. So they weren't able to find the problem, however they never even tried to look at my dump files. So, I decided it was time to take matters into my own hands. After some searching I still couldn't find the problem, and pretty much gave up and just let the occasional BSOD occur. They use to happen around once every 4-5 days, but now its twice or even three times a day depending on which games I'm playing, sometimes when I'm just on the desktop too!
It's getting pretty frustrating, and I am hoping I will get lucky and can have someone help me solve this problem... But here is the .zip file. Thank you for taking the time to look
The BSOD's seem to be mostly inconsistent, but the ntoskrnl.exe has been the cause several times, so I'm not sure if there is something corrupted there or what. Anyways thanks again for checking this out, and any help would be super awesome!

A:BSOD with System Thread, IRQL Less than, Memory Managment, etc.

fffff880`059c34e0 fffffa80`09020000
fffff880`059c34e8 fffffa80`081719f0
fffff880`059c34f0 00000000`00000001
fffff880`059c34f8 fffff880`1328675dUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
fffff880`059c3500 fffffa80`00000001
fffff880`059c3508 fffff880`059c4558
Uninstall the display driver then reboot. Now reinstall the driver only, following these specific steps outlined here:
NVIDIA Drivers - Avoid Problems

fffff880`09fa5e40 fffff880`09fa6280
fffff880`09fa5e48 00000000`00000000
fffff880`09fa5e50 fffff880`13d5ace9Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
fffff880`09fa5e58 fffffa80`078c7918
fffff880`09fa5e60 fffffa80`09dad665
fffff880`09fa5e68 fffff880`09fa626
Loaded symbol image file: Rt64win7.sys
Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
Image name: Rt64win7.sys
Timestamp: Fri Mar 16 23:31:36 2012 (4F6339B0)
CheckSum: 000B1298
ImageSize: 000AA000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the Realtek network driver - its outdated.

You need to run a few tests:

RAM - run 8 passes, n... Read more

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Hi! I have a similar problem to that described in the previous thread, and I'm also reluctant to mess about with things too much! (System Info follows at the end...)

The story so far:

7 days ago, I had a blank screen shortly after installing and using Driver Booster 2.

I refreshed my laptop (Toshiba Satellite), installed about 15 MS security updates and shortly after got the BSOD for the first time and Windows re-started - about 4 times in 30 mins...

I then located and removed the Radeon HD 8330 driver. This obviously adversely affected the display (not good!) so I restored it.

Everything then ran fine and fast for 3 days (about 12 hours use) until yesterday when the BSOD reappeared and Windows re-started - about 4 times in 30 mins, just like before...

All OK so far today - but any help you can provide to kill the issue off would be really appreciated!

Cheers, Chaz

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A4-5000 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
Processor Count: 4
RAM: 3526 Mb
Graphics Card: AMD Radeon HD 8330, 512 Mb
Hard Drives: C: Total - 238118 MB, Free - 186525 MB; D: Total - 238468 MB, Free - 238344 MB;
Motherboard: AMD, Larne
Antivirus: Kaspersky Internet Security, Updated and Enabled

A:BSOD. System Thread Not Handled (atikmdag.sys) Feb 2015

Having read a similar thread started by Tomlincs on 13/02/15, I looked at AMD.com.

Having d/loaded AMD's Driver AutoDetect software, I installed the latest recommended driver for W8.1 64 bit Radeon HD 8338 driver.

Since doing this 48 hrs ago I've not had a BSOD and all seems to be running smoothly.

I think it's to soon to say problem solved - I will come back and update either way...


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This error has happened a couple times before, but today it happened twice all within a few minutes of each other.

A:BSOD system thread exception not handled atikmdag-sys

The report folder is empty. Please retry with these instructions:
Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):
Eight Forums: Blue Screen of Death (BSOD) Posting Instructions
Ten Forums: Solved BSOD - Posting Instructions - Windows 10 Forums

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Laptop: Toshiba Satellite P50-A, Windows 8.1

Lately, this week or so... I realized that my computer showed a BSOD with the "System Exception Not Handled", every time I turn on my computer for the first time in the day, then it restarted and apparently worked well for the rest of the day, I even turned-off the computer and started again (in the same day) and it didn't show the BSOD again, it only happens the first time I turn on it during the day. Kind of strange I think... so I'm getting worried about it. I've read that this problems are because some drivers are out of date, but I don't know what could be causing this... so I'd appreciate if you help me.
I have attached the requested files. Thanks for the help!
Attachment 54544
Attachment 54545

A:BSOD, System exception thread not handled when turning on

Hi Chrism & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-


This means that the system generated an exception or error which the Exception/Error catcher failed to catch which caused the system to bugcheck. Let's check the stack of the dump files which is almost same in every dump file -

3: kd> k
Child-SP RetAddr Call Site
ffffd000`208f31f0 fffff801`bf112039 Wdf01000!FxObjectHandleGetPtrQI+0x3b
ffffd000`208f3260 fffff801`c26b3033 Wdf01000!imp_WdfIoTargetStart+0x6a
ffffd000`208f32a0 00000000`00000000 MijXfilt+0x2033

The driver generating the exception is the "MijXfilt.sys" which is part of your Motion In Joy software for using the DS3 controller with the PC. Let's check it's date -

3: kd> lmvm mijxfilt
start end module name
fffff801`c26b1000 fffff801`c26d3000 MijXfilt T (no symbols)
Loaded symbol image file: MijXfilt.sys
Image path: \SystemRoot\System32\drivers\MijXfilt.sys
Image name: MijXfilt.sys
Timestamp: Sat May 12 09:57:12 2012 (4FADE6A0)
CheckSum: 00022009
ImageSize: 00022000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

And it is almost 2 years old.

I also see a Xbox Driver (xusb21.sys) dating 2009 which was known to cause issues. I would sugg... Read more

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Hi BC, 
About a week back, my computer crashed with a BSOD. However, there were no other specifics. At that time, I had almost 30-35 tabs open on Chrome as I was doing research for my thesis.
I decided to then just make sure I don't open too many tabs and everything seemed fine after that.
Today, another BSOD happened and this time, with the aforementioned error "system thread exception not handled (bckd sys)".
I'm really not sure what could be triggering this. The only change I've made to my computer over the last two weeks is that I recently installed K9 Bluecoat Web Protection.
I did a fair bit of searching online, but each forum or article seems to indicate a different root cause, so I'm wary of following the solutions provided, given that I may not have the same root problem.
Computer details:
Model: Samsung NP370R4E
Windows 8.1, 64-bit
Intel ® Pentium ® CPU 997 @ 1.60GHz
Also, here is the last two events from the event log (I'm not sure if it will help identify the problem, but just thought I'd throw it in):
Log Name:      System
Source:        Microsoft-Windows-Kernel-Processor-Power
Date:          2/2/2016 12:08:27 AM
Event ID:      37
Task Category: (7)
Level:         Warning
User:          SYSTEM
Computer:      Samsung
Des... Read more

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woke up one morning after leaving my computer on over night, the fan was going like a bat out of hell and when I attempted to play a game on it was very laggy. figured I would turn of my computer for a while to let it cooldown, this had minor improvements but it didn't return the standards from the previous day and as I continued to use it got slower again. I figured this was the sign of a heating problem to which I went about replacing the thermal paste and it seemed to have improvements but I was occasionally getting the system thread igdkmd64 BSOD, still not up to standards.

bringing us to today when I got of work I found I couldn't run the computer for much longer than 20 minutes without the BSOD mentioned popping up, checking my system showed that my CPU was running at 90 + and from my research igdkmd64 has to do with intel graphics drivers and I have followed guides on how to get rid of them and how that should at least fix the bsod issue but it hasn't.

Is this BSOD a result of the heating issue? any suggestions on how to go about fixing it?


graphics: gtx 970

motherboard: z77 extreme4

processor: intel core i5-3570k

also don't know if it matters but my cooling system is a corsair hydro series h100i which seems to be working, fans are spinning but I guess I dont really know whats going on with the rest of it since its a closed system.

A:overheating cpu and system thread exception not handled bsod

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i updated my windows 8 to windows 8.1 maybe 2 months ago
and since then I have frequent inconsistent BSOD

sometimes I can use the computer for only 10 mins until BSOD
other times I can use it for 4 hours until a BSOD
usually it takes 30 mins for a BSOD to appear

this problem occurred before when i installed an update for windows 8
the problem was qualcomm atheros AR8161 driver
we fixed it by downloading an updated driver from Dell

my PC is a HP Pavilion p6-2302a
no modifications except the NIC was changed to the qualcomm atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)

i tried installing a driver update from dell via Qualcomm Atheros AR8162 Ethernet Controller Driver Driver Details | Dell US

but the computer still crashes

A:BSOD system thread exception L1C63x64.sys win8.1

Reports are incomplete. Please rerun the data collection app and let it run for at least 15 minutes.

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):
Blue Screen of Death (BSOD) Posting Instructions

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Ok so I didn't have any crashing problems for about a month or so and things were going really good. I was using my onboard video since I was waiting for my graphics card replacement to come in. It came in but basically was still messed up (fan in terrible shape, causing it to overheat) so I switched back to using my onboard video and since then I have been having constant BSOD. However, I have noticed that the BSOD only occur now when I play Starcraft 2. They also were not happening before I switched video cards. The onboard video is Radeon HD 4200 and the card I was using was a Radeon HD 4870. They both use the same ATI catalyst suite according to the AMD website so I'm not sure if there is a driver issue here.

According to whocrashed, these crashes are being caused by dxgmms1.sys so I'm thinking I may have a DirectX problem? I have 11.1 which is the latest version I believe so I am a bit confused.

Awhile I believed I had hardware problems, and I'm still not entirely sure but my computer is no longer crashing at random times, only when I play Starcraft 2 now. I ran Memtest and there were no errors. I've also included a crash report I found on notepad that I can't make sense of but indicates that SC2 caused the crash.

A:BSOD playing Starcraft 2 only system thread exception not handled

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

The memory dumps point out where the error occurred, not what the root cause was. For example, a problem with StarCraft may have crashed dxgkrnl.sys - so the dump would point to it (dxgkrnl.sys) but the actual cause was a problem with StarCraft.

Since it only crashes on Starcraft, then Starcraft may be the issue. Please uninstall Starcraft, then download and install the latest, Win7 compatible version (with all patches) from the StarCraft website.

You have the AMD Overdrive/EasyTune6 driver installed. This program is known to cause BSOD's in Win7 systems. Please uninstall it. Also, if overclocking, please return the system to stock values while we're testing.

I'd also uninstall your ATI drivers and reinstall a fresh copy from the ATI website (there are differences between the 2 versions of the card that you've been using).

- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficu... Read more

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Having some annoying issues tonight with my PC, ended up reinstalling windows 10 and the same issues are cropping up.

I've attached the dump files.

My pc has been overclocked for a while with no issues, playing path of exile; the game began to stutter locked up then crashed to a black screen. When I booted windows again I would get the system repair utility saying it couldnt fix the issue.

All of my media / games are on another SSD so I reinstalled windows, on installing the latest (tried the beta too) nvidia w10 drivers I get the same "nvlddmkm.sys system thread exception not handled" crash.

What i've done:

Reverted all overclocking to stockReinstalled windows 10Tried various driver packages from nvidiaMoved my GPU to a different slot
None of which have fixed my issue. Any help would be appreciated.


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This particular BSOD happened for the first time. Dint know exactly what is the cause.
Please help. Thanks!

Attachment 43024


Only 43 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Bluetooth is disabled. Is this deliberate? If so, why?

Intel(R) Wireless Bluetooth(R) 4.0 + HS Adapter USB\VID_8087&PID_07DC\5&1C331F92&0&4 This device is disabled.

Please enable the device and then update the drivers to the latest, Win8 compatible version. Feel free to disable it again after updating.

The memory dump blames AsusTP.sys - a driver for your Asis transformer pad
- download a fresh copy of the latest drivers for this device from the Asus support website
- uninstall the current drivers from your system
- install the freshly downloaded drivers
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

DO NOT REMOVE this one - only update:
ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)

DO NOT REMOVE this one - only update:
atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
http://www.carrona.org/drivers/driver.php?... Read more

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Recently upgraded my PC from AMD to Intel, i.e I went from an 8350 to a 4790k. Obviously, the motherboard was changed and the upgrade went very well, no issues at all. (Maximus VII Ranger).

However, about 2 weeks after the upgrade I started having this issue, when I boot from cold I get a BSOD 1/2 times in which the error message is displayed off screen. The text reads as far as 'Search online for System Thread Exception...' and then goes off screen which tells me that once I am into Windows, my resolution is at less than the native 1080p.

Once the PC has restarted itself, it goes through usual boot and works fine. No errors, no crashes. I can proceed to play Battlefield 4 for several hours.

What could cause this? I'm running out of ideas, I've uninstalled my latest beta graphics driver and reinstalled the older stable 14.6 release candidate which had no effect. I have all of the dump files and can upload them upon request if necessary. Using BlueScreen viewer it is evident that each BSOD has been caused by a separate driver, I have had 5 of them so far, one of which lost its minidump.

A:Windows 8.1 Pro cold boot BSOD, system thread exception

Hi Delboyd12 & Welcome to the forums ^_^,

Please follow the instructions over here :-
Blue Screen of Death (BSOD) Posting Instructions

Please use the Option 1 and then upload it to some File Sharing websites like One Drive, Dropbox or Mediafire.

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When streaming video via wifi, keep getting BSOD System Thread Exception Not Handled (bcmwl63a.sys) after about 20 minutes. If through a wired connection to the modem, no problem. After doing some research, discovered this is related to the Broadcom wifi adapter. I have updated all drivers. I have uninstalled the driver and then reinstalled the driver. Still no fix. Any help is GREATLY appreciated as I become more and more frustrated with the issue.  

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A week or two ago I came onto the forums because I had a hal.dll .00124 BSOD, and a friendly guy helped me figure out that it was one of my graphics card drivers that was causing it. I updated the driver and didn't have any problems. Yesterday, though, I had the SAME type of BSOD, though I don't know if it was caused by the same driver. TODAY, I got an entirely different one, saying "system thread exception".

I don't know if I should post a thread for each individual BSOD since they seem to have different causes? Maybe the mods could answer that?

Anywho, I've uploaded the proper zip file onto this post, but I don't know if it only covers the most recent BSOD, or would also have info on the one yesterday. Anywho would be greatly appreciated!

A:2 different kinds of BSOD (x00124 and System Thread Exception x007e)

The 7e bugcheck seems to be caused by the AMD Radeon HD 6800 Series driver and it doesn't seem to have been updated. The 124 bugcheck reports a problem with the CPU Level1 Cache

1, Update your BIOS:

BiosMajorRelease = 8
BiosMinorRelease = 15
BiosVendor = American Megatrends Inc.
BiosVersion = 0211
BiosReleaseDate = 07/08/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
SystemFamily = To Be Filled By O.E.M.
SystemVersion = System Version
SystemSKU = To Be Filled By O.E.M.
BaseBoardManufacturer = ASUSTeK Computer INC.
BaseBoardProduct = M4A785TD-V EVO
BaseBoardVersion = Rev X.0x

2, Check your CPU temperture with Speccy or another program.

3, Update the following drivers:

AMD Radeon HD 6800 Series
fffff880`0482b000 fffff880`05341000 atikmdag Wed Dec 19 21:38:55 2012 (50D225DF)

Asus ATK0110 ACPI Utility (if don't find a newer version for your motherboard at Asus site try downloading it from the Microsoft Update Catalog)
fffff880`04479000 fffff880`04481000 ASACPI Thu May 14 03:25:17 2009 (4A0B72FD)

Asus PCProbe Utility
fffff880`04011000 fffff880`04017000 AsIO Mon Apr 06 09:21:08 2009 (49D9AD64)

AMD IO Driver
fffff880`05926000 fffff880`0593a000 amdiox64 Thu Feb 18 16:17:53 2010 (4B7D5A21)

AMD USB Filter Driver
fffff880`04456000 fffff880`04467000 usbfilter Wed Aug 29 03:27:12 2012 (503D6FF0)

AMD High Definition Audio Device
fffff880`059bb000 fffff880`059d7000 AtihdW76 Tue Nov 06 22:41:51 2012 (5099841F)

4... Read more

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my girlfriend's got a problem with having WiFi connection in Win10. WiFi option has completely disapperead in Settings. No sign of detected wireless network adapter in Device Manager at all. Sometimes it drops BSOD described in title (apparently independently of running applications). She has an HP J7T91EA notebook.
What I've already tried:
checking RAM - no error
checking HDD - no bad sectors
installing latest drivers
overwriting rtbth.sys file
removed latest Windows update from last week - nothing's changed
restore from a system restore point - no result

Any ideas? May it be software or motherboard problem?
Thanky you for all the answers.

Best wishes,

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Hello forum,
So I just updated my Nvidea graphics card, and for some reason after restarting my laptop, in order to install these files to the system, the "System Thread Exception Not Handled" Blue screen error flashed on my screen, and later redirected me to an automatic repair screen, which attempted to fix this issue.
I ended up restarting the laptop on safe mode, uninstall my Nvidea graphics card and completely reinstall it from scratch.
But for some reason it keeps giving me the same error each time I restart my laptop.
After some research online, apparently there's an issue with Avast and Nvidea?
You will find attached the SF Diagnostic Tool grab all option files needed to view the issue at hand.
Any help would greatly be helpful.
Many are saying that I've not been installing the corrent drivers, but that's not possible, as it's directly from the MSI website (GT70 0NE) linked to the official Nvidea website, saying that the driver includes my graphics card (680M).
While other people are saying that maybe Avast is causing some issue towards the graphics card?
I have the Avast 2014 Professional Antivirus.
Laptop Specs:
Windows 8.1
MSI Dragon Edition 2, GT70 0NE, Intel Core i7-3630QM CPU @ 2.40 GHz 64 bit
Intel HD Graphics 4000
Any help would greatly be appreciated, I'm currently running my laptop without the nVidea Graphics Card Drivers, and seems to be fine so far.

A:BSOD System Thread Exception Not Handled Error/Nvidea Card


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Logfile of HijackThis v1.99.1Scan saved at 8:31:39 PM, on 23/09/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5700.0006)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Dell\QuickSet\NICCONFIGSVC.exeC:\Program Files\Intel\Wireless\Bin\RegSrvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Intel\Wireless\bin\ZCfgSvc.exeC:\Program Files\Intel\Wireless\Bin\ifrmewrk.exeC:\WINDOWS\stsystra.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\Program Files\CyberLink\Power... Read more

A:Ad-aware Crashes Into A Blue Screen With Message: Stop:c000021a (fatal System Error) The Window Logon Process System Process Te...

Hi george_527,

We're studying your log right now and will be back to you a.s.a.p.

Thanks for your patience.

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