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T580 Failure Weeks Out of Warranty - Power Supply & Thunderbolt

Q: T580 Failure Weeks Out of Warranty - Power Supply & Thunderbolt

My T580 suddenly one day stopped reading my external USB-C hard drive, I tried updating the drivers and several other suggested repairs with none of them working. The power light on the drive would come on but the computer didn't read it, verified with a second drive and they both work on my other computers. Looking at the timeline, I realized that this happened while the computer was still within it's warranty period, but I was busy and just let the problem go. Then two weeks later the computer just shut down on me and after letting it sit with the lid closed for a while, it was able to restart and I got a warning message at the BIOS screen that "The Power Adapter is of lower wattage than the one supplied with the machine" or something along those lines. Once booted up I was able to see that battery nuber one was fully depleted to 2% and the 2nd battery was at 99%, it then shut down on me again. I ordered a replacement power adapter to test and got the same message and the same symptoms, the computer would basically trickle charge at a rate slower than it consumed power, at this point I finally called customer service and started a repair ticket, this is when they told me that the computer was three weeks out of warranty....I send it in and a week later recieve a repair estimate of $589 to replace the whole motherboard. I called right back and complained that this computer was having problems before the warranty was up and was simply told it was out of warranty and the best they could do was knock off 25%.... I guess I'm very angry at this situation having been a customer for almost twenty years, and on top of that I had just bought a second Lenovo laptop for my wife only weeks prior. Do I have any other options for repair here? This is a fully loaded machine with the SSD and 4K screen, so I really want it back up and running, but feel like Lenovo's customer service is really screwing me in this case and I have no guarantee that the same thing won't happen a year from now.

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RELEVANCY SCORE 200
Preferred Solution: T580 Failure Weeks Out of Warranty - Power Supply & Thunderbolt

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 83.2

Hi there,  I've been experiencing issues with both Thinkpad T580's and 5th/6th Gen X1 Carbons. Basically any model that has USB-C/Thunberbolt connectivity.  I have had users report that their laptops either connected to their docking station or power adaptor  do not charge. Windows reports "Plugged in, Not charging", and power drops. The dock does not appear to work, external screens, network etc.  When disconnected from the power source or dock, the orange power light on the left site where the USB-C connector is stays on. This is the light that comes on when charging. When the laptop is shut down, the same orange light stays on.  The work around I've found is to go into the BIOS, Power settings, Disconnect the internal battery. (External battery needs to be removed for the T series). After selecting this, the laptop powers off and the orange charging light goes out. Once reconnected to a power source, the laptop will power on, work with the dock and properly charge.  I have encountered this on multiple T580's and multiple X1 Carbons. I've attempted to run the System Update utility (excellent app btw) and made sure BIOS and Thunderbolt firmware etc is up to date, yet the issue still persists. Logging into the BIOS and disconnecting the internal battery is not a viable solution.  Is there a solution for this, and are Lenovo aware of this issue?  Thanks,Adam

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RELEVANCY SCORE 75.2

Small professional office, bought two 6305 Business desktops with three year NBD warranties. Power supply failed on one pc. Called it in for service. After 24 hours with no response called again, was told tech had been dispatched. Later that day received call from tech, he had just received the work order but could not address it - order called for a power supply and a system board, but the power supply was "not available".Three business days later site received the system board, still no power supply. Called HP, they confirmed power supply still not available. Requested a replacement pc since service is not possible. HP Service dept not authorized to replace pc, escalated call to Customer Relations, expect 2-4 business days before response. Have just been told that tech will be onsite to swap system board, without replacing power supply.No way for customer to speak with or send email to Customer Relations, they are strictly internal. Best part - HP Service tech says when he called CR to escalate, they left him on hold for over three hours. Would be greatly interested to hear from anyone at HP who can offer a tangible apology for this complete failure. Site has been without a pc for one week and have been told to expect nothing for another week. I have spent ten hours (and counting) chasing after HP reps, and I cannot bill the client for this time.

A:6305 power supply fail - two weeks (and counting) for NBD wa...

wow! soon after posting above, the site called to say they received two more packages - another system board, and a power supply. Tech scheduledd to arrive ths afternoon. So, revised opnion - HP Service is great, not perfect. Wish they coordinated among themselves better, so we could get accurate information. 

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RELEVANCY SCORE 72.4

I refer to another similar complain post, I just met a similar problem with lenovo bad screen quality and poor customer service. I bought Thinkpad T580 laptop last year and used in a  normal  environment (always on the desk in my home). One day I found there is a 2x2cm light/white spot on the screen bottom area, which can only be observed when the screen background is in white color. Lenovo told me that it's cased by outside pressure  and they are not covering my screen replacement  under warranty. I own another thinkpad x260 which use in my daily and oversea business travel for over three years and everything is still fine. That's why I purchase T580 for my home use. It is disppointing  that Lenovo can  not  stand behind their product and stand behind their promise to customers (warranty).  Lenovo advertises the Thinkpad T580 as following on their webside: "We test ThinkPads against 12 military-grade requirements and more than 200 quality checks to ensure they run in extreme conditions. From the arctic wilderness to desert dust storms, from zero-gravity to spills and drops, you can trust your T Series device to handle whatever life throws your way." I disgree with their statement and  not going to pay ~$295 parts+ ~30 labour total around 325 to fix my screen. Very disapointed with Lenovo quality and customer service, I won't consider Lenovo again if there is another choice.

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RELEVANCY SCORE 68.4

Some information about my system:
Motherboard: ASUS M2N-SLI Deluxe AM2 NVIDIA nForce 570 SLI MCP ATX AMD Motherboard
Processor: AMD Athlon 64 X2 7750 Kuma 2.7GHz Socket AM2+ 95W Dual-Core black edition Processor AD775ZWCGHBOX
Video Card: EVGA 896-P3-1257-A1 GeForce GTX 260 Core 216 Superclocked Edition 896MB 448-bit GDDR3 PCI Express 2.0 x16 HDCP Ready SLI ...
RAM: CORSAIR XMS2 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory Model TWIN2X4096-6400C5

I've read a few threads here on these forums and have found a few similar situations but nothing that really matches what i'm dealing with. Here goes:

I was playing a game when my PC made a short strange muffled hissing noise and then popped. The PC completley shut down like someone has pulled the plug. Almost right away it smelled like an electrical fire. I figured this was the power supply (NZXT 550W) since it is around 4 years old and has been through a lot.

The following day I went to best buy and picked up a Thermaltake TR2 600W PSU and installed it. After plugging in the main power cord from the wall outlet I switched on the PSU itself. Inside, the SB PWR light on the MB lit up. I thought this was good news. I hit the power button for the whole system and
the CPU fan moved slightly and the front LED light quickly flashed on and off. Then nothing. I checked to make sure all connections were snug. Same result.

I can't remember why but I unplugged the 4-pin Auxillary... Read more

A:Power Supply Failure, Possible Motherboard Failure

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RELEVANCY SCORE 66.8

Ok so lately I have been getting a BSOD at very random times and it looks like a Diver Power State failure. SO all of my friends and every website I go to makes it seem like I need to get a PSU. Right now I have a Quad Core and a 8800GT and 375W PSU. So my friend told me to get a new 700W PSU.

So, if the only fix is to get a new PSU? I tried to rollback my GPU driver but it didn't help.

So any ideas?
 

A:Driver Power Failure = New Power Supply?

You're greatly risking the health of your whole computer while running with such underpowered power supply. Do yourself a favour and get a quality PSU. http://www.newegg.com/Product/Product.aspx?Item=N82E16817341010 That's the cheapest one that is enough and of good quality that I could find with a quickish search.
 

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RELEVANCY SCORE 66.8

My thunderbolt 3 (135watt) dock will not charge my T580 intel core i7-8650 laptop while displaying on 2 monitors.  Tried only 1 monitor and still won't charge.  About 3 months ago first got a message that insufficient power to thunderbolt dock.  Warranty replaced the dock last week and still won't work.  I took the laptop to work since I have an identical rig and it charges and displays (only 1 monitor but will also charge an iphone).  I brought a new 135w charger home and that didnt help.  Also replaced little cord from thunderbolt to T580 and that didn't work.  I even tried a different outlet on a different circuit and that doesn't help.  Could it be that the i7-8650 needs the 230W thunderbolt?

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RELEVANCY SCORE 66.8

I have a new T580 laptop that has stopped recognizing devices plugged into the Thunderbolt port. I've tried to update the firmware from https://pcsupport.lenovo.com/us/en/solutions/HT508988, but the page shows the firmware update as "pending." How can I get it going again? Here's the info from the Thunderbolt application: Thunderbolt SoftwareSoftware package version: 17.4.78.500Application version: 17.4.78.15Service version: 17.4.78.14Controller driver version: 17.4.78.21Networking driver version: Unknown Thunderbolt ControllerThunderbolt generation: Thunderbolt 3 (15BF)Number of ports: 1Security level: User Authorization (SL 1)NVM Firmware version: 18.00External GPUs supported: Yes By the way, when I plug the same Thunderbolt into the USB-C power port, everything loads fine. So the problem seems to be with the Thunderbolt port. Thanks!

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RELEVANCY SCORE 66.8

Hey, I have a HP Elite 90W Thunderbolt 3 Dock that works fine with the hp work laptop that I have and 3 monitors. I just bought a simple thunderbolt 3 cable to be able to plug my Lenovo T580 to this and enjoy the external monitors with it as well but... it doesn't seem to work. (I don't know if it's relevant, but my t580 runs linux) I did try to look around on the internet but couldn't seem to find anyone who tried to do this. So is it normal ? Or is it supposed to work ? If so, could the problem come from linux ? Thanks in advance if you have any idea !  Cheers

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RELEVANCY SCORE 66.8

(For those of you who have followed my previous threads, I've now ordered a T580 with 4k display). I'm looking for a T3 dock which can do the following on a T580. It would allow me to use just one cable to dock/undock it: 1) Attach a screen with a 2560x1440 resolution with 60Hz (digital connection)2) Attach a screen with a 1920x1200 resolution with 60Hz (digital or VGA connection)3) Full Ethernet port4) Charge the laptop (originally, it comes with a 45W power adaptor)5) Have at least 1 classic USB 3.0 port Unfortunately my budget is limited so that I can't go for the original Lenovo one. If there's a dock which can all the above except for attaching two screens, then this would be ok as well, for the time being (assuming I can run one screen via the dock, and the other screen directly from the HDMI of the T580). Then it would just be 2 cables for docking/undocking...  

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RELEVANCY SCORE 66

My machine has been acting rather funny within the last few weeks. I suspected it to be a virus, but that possibility has been completely ruled out. My computer specs are:

AMD Athlon 2ghz
Geforce 4 TI 4200
512 mb ram
333 mh ram
PC 2700

The problem is that she's getting increasingly slower. Start up is taking ages now. When I run music it takes up nearly 90% of my CPU. Starting up another program while I have music running will skip the music for about 3 minutes at a time.

Programs are taking longer to start up. Yesterday my CD drive wouldn't even open, I had to restart my system. The printer takes forever and my download rates are suffering dramatically from what they should be.

My husband suspects it to be a problem with my power supply, but I'm wondering if there's any other possible problems.

No, I don't have any trojans, viruses, or backdoor spyware running. I've ran at least 6 different programs to detect these things.

Thanks in advance for any advice.
 

A:Possible Power Supply Failure?

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RELEVANCY SCORE 66

i just bought myself a new PC i plugged everything in and it turned on fine. then when i went and plugged in two more hard drives the PC would refuse to turn on i am led to believe maybe not enough power? i unplugged the two hard drives and now it wont turn on is it possible the power supply died?

Antec Nine Hundred Two Version 3 Gaming Case
Corsair 6GB DDR3 ram
ASUS M4A87TD/USB3
AMD Phenom II X6 1090T Black Edition
Sapphire Radeon HD 6870 Video Card
2tb western digital harddrive

and the power supply in question
Seasonic m12 bronze 520w atx power supply
 

A:Power supply failure?

You always need a good power supply anyway as it prolongs your components life. I would recommend Antec, enermax or corsair for a power supply. Saying that it might be "dead RAM". If the RAM is not working properly the computer won't start. Got any friends who will borrow you a power supply for testing?
 

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RELEVANCY SCORE 66

hi guys, my friend phoned me tonight to go round and have a look at his computer that he was having problems with.

he said the computer was working fine last night but when he switched it on today it wasnt booting up and was asking for a disk or something, i automatically assumed that he had a hardisk problem n told him to power it down and i would be round to have a look at it.

i went round earlier tonight and the computer wouldnt switch on when pressing the power button.

checked the power cable and that it was turned on at the back of the tower, do i have a power supply failure?
 

A:power supply failure???

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RELEVANCY SCORE 66

The past 2 weeks, I've had to press my "Power On" button 2 or 3 it before it comes on. This happens about every other day.
The last time this happened, I had to replace the power supply and that was only 2 years ago. Surely they last longer than that?

Any ideas what would cause this?

Also, is it ok to leave my computer on 24/7 until this gets resolved? I'm afraid that one morning I won't be able to turn it on.

It's a PC Desktop. Dell Dimension 3000 running Windows XP. It's almost 5 years old. I do keep it cleaned and maintained often.
 

A:Power supply failure?

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RELEVANCY SCORE 66

My desktop kept restarting itself anytime I try and do anything very intensive (games or movies) for very long (20 min to an hour). No BSOD, and infact when the computer shuts off, it turns back on and then "begins" shutting down (as though it never finished the sequence). I had this problem until I replaced the PSU. Now the problem has returned.
I just purchased a new PSU a month ago, as my old one tanked after a year(750 Watt 80 Plus Gold EVGA) and replaced it with the 1300 watt model. I could understand such a low watt model tanking after a year under the load I had, but the new one going after a month? What is the likelihood?
I'll start from the beginning: 18 months ago I built myself a new setup. My power supply failed around 3 months ago, it was an EVGA 750 watt 80 Plus Gold, and when I used my PSU tester at least half the lights never lit up.

Stats: Antec Twelve Hundred
GPU: AMD 6970 HD ASUS Direct CUII
CPU: G3258 Haswell
RAM: GSkill DDR3 8GB
PSU: 1300 Watt EVGA Supernova 80 Plus Gold
HDD: Crucial 256GB
RAM: Gskill DDR3 8 GB 2400mhz Ram
 

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RELEVANCY SCORE 66

Right....so i was surfing the web on my main PC then all of the sudden windows just goes through the shut down process and my computer turns off.I power it back on to find that the computer wont boot,so i power it back off and on again then it boots normally....

I'm in windows again (normal mode) then the computer shuts down again about 20 seconds after logging into windows.I'm thinking it's one of those shutdown viruses...so i boot up again into safe mode to attempt at virus scanning then,even in safe mode,shuts down once again.I repeat this 3 times.I know this is not a heat issue because my bios was reporting a CPU temp of only 38 degrees celsius and my video card is a rather low end one and it doesnt really produce heat.

Suspecting that it is a PSU or perhiperal issue,i start to troubleshoot by unplugging one device at a time.After unplugging the first device (hard drive),and attempting to power it on once again,the damn thing doesn't boot AT ALL (no beeps or post screen).I turn it off,try to turn it on again...now it won't power on at all.I unplug the AC cord from the PSU then plug it back in to find that it powers on by itself once the AC power cord is plugged in (with still no successful boot).I unplug everything else except the motherboard with the same effect,no boot.The power button on the tower does not respond (wont turn on,wont turn off and the LED light is off)

I have no other spare power supplies around to troubleshoot with.So i'... Read more

A:Power supply failure?

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RELEVANCY SCORE 66

Just had my system conk out. On power up the flash screen for the system board displays then the system shuts down. Does this sound like a Power Unit failure?
 

A:Power supply failure

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RELEVANCY SCORE 66

A couple weeks ago my computer all-of-the-sudden stopped turning on. When I press the power button, the lights turn on and the fans start spinning for less than a second, then everything turns off. If I press the power button again, nothing happens. I can get the computer to turn on for a split second again if I either unplug the computer, wait, and then plug it back in. The first thing that came to mind is that the PSU has died. Does this sound legitimate?

If the PSU has died, does anybody know of an inexpensive replacement that would work with my mobo and power needs? Thanks!
 

A:Power Supply Failure?

Typical of a power supply failure.

And the HP m7650n does not have enough power in the supply for that GeForce 7600 GT.

Borrow a power supply to test in yours, or get yourself a power supply tester such as the Apevia Power supply tester for about $10 - $12

Or just buy a new and quality power supply... locally or on line.

You have to be very careful to get one of the exact same size dimensions and with the same sockets... If you don't have a source, www.directron.com has a huge number from which to choose.
Good luck.
 

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RELEVANCY SCORE 66

My computer has been dead in the water for several weeks now and I am not sure what the problem is. I think an electrical storm may have fried my power supply, but I am not sure. Here are the specs on my "clone" system:

MB: Intel D101GGC (w/onboard audio and video)
CPU: Intel P4 511 LGA775 (04A Platform)
PSU: RaidMax ATX 12V 380W
RAM: 1GB (2-512MB) PC-3200 Single Channel
DVD: Sony 16X
CDRW: Sony 52X/32X/52X
HDD: Maxtor SATA 200 GB 7200 RPM

When I opened up the case and looked inside, with the power cord plugged in, the motherboard has a green LED light that indicates the MB is receiving power. When I tried to turn on my computer I guess it is the CPU, but it makes a funny clicking sound and the the fan over the CPU tries to turn, but stops immediately. When I turn the fan blade with my finger it turns freely, so I know it is not the bearings in that fan. I have been to Intel.com and followed all their recommended steps to troubleshoot this problem, but no solution, as of yet. I have unplugged all devices from the power supply, except the 4-pin (12V) power connector and the 20-pin main power connector and the CPU fan and nothing has changed. What else can I do? What is a definite indicator that it is a power supply problem and not a MB or CPU problem? Please Help! Thanks!
 

A:Power Supply Failure?

Have you also unplugged the HardDrive and CD/DVD drive, and floppy (from the motherboard end)?
Remember you just want it started

The fan may be thermostatically used, that is it won't start running until the system is warm.

Reseat Ram?

Ideally test with another PowerSupply
Here's a good BenchTest Guide

You should also try dispersing all internal voltage, by holding in the power button for 30secs whilst the power lead is out.

I'd also recommend removing any internal PCI card attached
I've even have faulty CPU fans cause this error
 

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RELEVANCY SCORE 66

Hello,

I live in Rancho Bernardo, CA and when we were evacuated, I disconnected my desktop and took the computer case with us. It was in the trunk of my car for 4 days. (not good!) After returning home,(we were one of the fortunate families) I reconnected my computer and started it. It posted like usual, went to the XP startup screen and then went to the black screen that gives the options for safe mode, etc. I tried to start it in safe mode but it would not. It only opened some of the start-up files and then stopped.

I reseated the ram, video card and disconnected all of the drives other than the HD. I tried the "normal start". Same thing happened. I changed hard drives, put in another video card and restarted. The colors then changed to something other than normal, butt still would not boot past the startup screen before the welcome screen. It goes to black and there is a flash of a blue screen with text on it but it does not stay on long enough to read. I also tried the "last working configuration" with the same results.

The cooling fans now seem to speed up and slow down in a cycle. The bios shows normal voltage to the processor and the temps look normal there. I have a Antec Sonata with a 380W Power supply. It is 4+ years old. It only has one 12V rail. Could this be my problem?

Regards, Al

A7n8x Deluxe 2.0
Xp 2500+ Barton
1Gig Crucial Ram 2x512
Maxtor 80 gig HD (both tried were the same configuration)
BFG 6800 128
Leadteck 6600gt
Antec Sonata ... Read more

A:Power Supply Failure?

I am a little confused. does the computer run and just not boot?

typically a PSU will blow and never turn back on. on occasion (as happened with me) a faulty transistor will cause power to cut out after the computer is on for a little (this prevents damage to the board and other components).

if you disconnect the harddrive, and power up to the bios screen, does it run okay?
also, have you tried a memtest? http://www.memtest86.com/

if the computer runs for awhile with no HDD, then it is most likely a HDD or software problem
 

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RELEVANCY SCORE 66

Hi all, I have a Thinkpad T580 and a Thunderbolt 3 Dock Gen2. It worked fine until now.I updated the Dock Firmware, and everything worked. I updated the BIOS from 1.21 to 1.22, and Thunderbolt is not working anymore. Were I work we have many Lenovo Laptops and Docks. I tried another Dock, but the thunderbolt software does not show a connected device. I reflashed the 1.21 BIOS version, but thunderbolt stays broken. How could that happen?I even set the Thunderbolt Security to "no Security" in BIOS, thinking it might have broke security, but no, does not work. When I plug it into USB-C it works, of course. But this way I only have 10GBit/s for everything, not 40Gbit/s like with Thunderbolt. That means not all of my monitors do work and bandwidth is limited. Any ideas how to remedy the situation? Best, maybeapreacher

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RELEVANCY SCORE 65.2

I had a power supply problem. The fan stopped working and I didn't realize it for a week. The computer would just freeze up at any given moment. I replaced the power supply and though "ahhh no biggie" Turned on the comp and what do you know, it still locks up. I have switched out every thing I can think of except for the CPU. It works fine as long as you are using it, but once you let it sit and it goes into a screen saver mode, It locks up. I have NO idea what could be the cause. Maybe the video card? CPU? Damaged when the power supply was going bad? HELP???

AMD 1700
728 meg ram
ECS motherboard k7vza
MSI mx400 64 meg video
 

A:Power supply failure-now new problems

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RELEVANCY SCORE 65.2

hp pavilion a305w. 512 ram. (i can't look up cpu specs as it won't start) win xp, sp2
OK here's the deal. I play an online game that would randomly crash and give me crc errors that would directly reference a file in that game.
thinking that was a game specific error, i left it alone for the 5 days i went visiting for xmas. got home today, powered on the pc, and........nothing.
it will not boot.
so i unplug everything except the tower and the monitor.
still won't boot up.. no PS running, nothing.
so i unhook the monitor.. then it will boot. all systems are go, but i can't do anything with it....cuz the monitor isn't hooked up. so i go to hook that up, and as soon as it touches the back of the case (and there is no static here) the box stops running.
completely. as soon as i move the cord for the monitor, its all good. it'll boot again.
so any ideas on wth is goin on with this?
no i do not have another monitor to test with it.. its xmas eve, and i doubt any of my frenz will think this an emergency to leave their familys over.
please please please please help me figure out what is wrong with this thing. i have to get it working so i can trade it in for a better one, or i'm SOL for a pc for the forseeable future!!!!! (haha)
thans bunches in advance.

A:pc won't start - power supply failure?

Okay, this could be two things: the power-supply or the monitor, both of which you'll need to find another of, at least for testing purposes. If you get the power-supply then make sure it's the same type and make (look on your computer and give us the MODEL number for your specific computer, this'll give us the specs we need to determine what kind of power-supply you need). I don't think it has anything to do with your game, but it could very well have something to do with your graphics and/or your video card as well. Is it the power, or the dv15 pluggin (that's the plug where you hook it to the comp itself, NOT power, the other one) that messes it up?

Most likely this is a power-supply matter as you pointed out and that'll require a replacement. Those things cost alot, so if you can find a used computer at the dump or something or go to a local hospital and buy one for cheap, or have a friend with one they don't use cuz it's broke or something i'd do that, but make sure it's compatible!

God Bless and In Him,

Eric

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RELEVANCY SCORE 65.2

Starting in March this year, my Lenovo B520 AIO started to abruptly switch off after running for varying periods of time. During the first week, this would happen after the computer had been running for 3-8 hours, sometimes while I was actively using it and sometimes while I was not using either keyboard or mouse, but while the screen was on. during the following couple of weeks, the machine would switch off after being turned on and running for only 5 to about 20 minutes at the most. I stopped using the machine at this point in April. I've tried a few more times since then, using these short periods of activity to keep up to date with Windows 10 updates. All Lenovo drivers are at the current update versions. Does this sound like the power supply is failing or could it be another problem. I'd like to repair the problem as simply and inexpensively as possible. Thank you in advance for your advice.

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RELEVANCY SCORE 65.2

As the title suggests, my Lenovo h50-55 may have a possible PSU/Motherboard issue. Because upon turning it on the screen is basically black but the tower will still come on and all the fans will spin still. I have tried taking the ram out and swapping it around, taking the graphics card out and using the monitor ports on the motherboard (VGA) and nothing works. It also doesn't beep or anything upon turning it on and the HDD light is very dim. I orignally thought it was a HDD problem but i managed to install windows 7 on it and it worked perfectly. The monitor works fine too, as i plugged a games console into it and it's fine. Yesterday a family member took it to a PC repair shop and i wrote everything down that i had attempted on it the tower, but he claimed the power supply was "16" and it couldn't be tested to see if it was broken. As modern machines have "20-24" regarding PSU, but i have zero clue what he is talking about and i'll have to call him today and ask lol. I really like the machine too and i don't want to replace it after only having it for two years, so any help would be great. Thank you.

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RELEVANCY SCORE 65.2

power supply went out so i replaced it. Now I cannot acess any folders or files on hd. is there a way to recover the files on this hd. I plan to purchace a new drive and reinstall windows meia center on it, but i would like to get my files off the old hd.
 

A:power supply failure. what happend to hd

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RELEVANCY SCORE 65.2

My computer won't start up anymore...

The fan for the CPU comes on, but the rest of it won't (with the exception of the HDD and TURBO lights, which turn on but don't blink which reflects the sort of FROZEN mode it's in)... I dont' hear the HD boot... and it has been sporatically restarting itself all day (each time it reboots it seems to restart Sooner than before).... so it may be a short in a wire... I''m not sure.

The power supply seems to emit a hissing which after a few seconds dims or disappears.

I've checked all cables and they are in securely... no extreme things have happened to the computer, and before it went down it was SCANDISKed, DEFRAGed, and scanned for viruses (though I know for a fact it was clean)... it also has a firewall so it wasn't 'outside' interference.

Pentium-90 w/ 56MB RAM, Win98 SE, 1.2GB HD
 

A:Best Guess, Power Supply failure

Unplug everything from the power supply other than the motherboard and see if you get a picture. If so, plug in the floppy drive, then something else and so on.

If still no picture, try pulling all cards but video out.

Anything connected to the motherboard, when damaged, can cause what you are describing. Come to think of it, even a bad keyboard, mouse, or printer cable could do it.

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5/21 added interactive story site - it's fun!
http://www.rkfdcore.com/ebaypics/referrals.htm
 

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RELEVANCY SCORE 65.2

My "home-bilt" desktop running Win98SE has been hanging up on boot-up, so I decided to do an "over-the-top" reinstallation. I put my Win98SE CD in and rebooted, instead of loading the installation CD it booted up to the installed copy of Win98SE. This happened Twice ??

To check the boot sequence I went into BIOS and as I expected it was -
1) floppy
2) CD drive
3) hard drive

While I had BIOS open I noticed there was a line that read something like -
"CPU overheat protection" OR "Inoperative CPU fan protection"
followed by "Disabled" in RED letters, I changed it to "Armed"

BIG MISTAKE !!! -- If it ain't broke -- don't fix it !!!

When I rebooted, ALL THREE DRIVES [hard drive, CD-ROM & CD-RW] lite up like they were all trying to boot at once ???? After 5-6 seconds tower shut down.

After a couple of tries I moved the tower to the kitchen table and opened it up. I had a power cable BUT NO monitor. It went through the same 5 second shut-down, but I noticed the fans [CPU, AGP card & rear wall of case] were all running [for 5 seconds]

Then I looked into the power supply grille and noticed THAT FAN was running in "fits & starts". Using a pencil I noted the fan "spun freely" when the power was off.

Finally my question:

Was it "coincidental" that the power supply failed [it is about five years old] while I was checking BIOS, or did I "screw up" something in th... Read more

A:Solved: Possible Power Supply Failure ???

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RELEVANCY SCORE 65.2

Hi everyone,

First off thanks for any help in advance. I worked in tech support for 3 years and this problem is somewhat baffling to me. unfortunately, I don't have all the replacement parts I was used to working with or the test systems. So I am trying to figure out what is failing before taking 3 trips to the store buying and testing different parts.

so what happened...

First moved to new apartment, never had problems before that. within 10 minutes of turning computer (desktop), i was standing on the other side of the room, and system just turned off (didn't crash, just zap, no power). I didn't think anything at the time since i was still moving and messing with light switches and thought i randomly hit a cord or something.

a couple days later, after i had been using the computer for a while, games and all, one day i turn it one and it barely gets to the desktop and zap it turns off. First i think crash so i hit the power button to turn it on and nothing, no flicker no nothing. so i think power supply burnt up or MB fried. I curse in my head and go eat dinner. I come back after dinner and press the button for the heck of it and what do you know it works. worked all night, played games, cranked up the GPU. nothing no problems. i shut it down, check all the wiring in the back, everything looks solid. the entire 3 day weekend, worked great, lots of gaming.

This morning, turn it on to do some work, barely boots to desktop and zap, off again. press power butt... Read more

A:Power supply, MB, or CPU failure, how do i determine which?

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RELEVANCY SCORE 65.2

I have an emachines 3210. Tonight it started as usual, but then seemed to suspend. The power indicator light just started to flash and the machine would not restart. At first, the light for the HDD was lit, but now there seems to be no power at all.

Any thoughts as to whether this is a power supply failure, does the CMOS need reset or something more fatal? Not sure where to start.

Many thanks (in advance).
 

A:Solved: power supply failure?

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RELEVANCY SCORE 64.8

Starting in March this year, my Lenovo B520 AIO started to abruptly switch off after running for varying periods of time. During the first week, this would happen after the computer had been running for 3-8 hours, sometimes while I was actively using it and sometimes while I was not using either keyboard or mouse, but while the screen was on.
 
during the following couple of weeks, the machine would switch off after being turned on and running for only 5 to about 20 minutes at the most. I stopped using the machine at this point in April.
 
I've tried a few more times since then, using these short periods of activity to keep up to date with Windows 10 updates. All Lenovo drivers are at the current update versions.
 
Does this sound like the power supply is failing or could it be another problem. I'd like to repair the problem as simply and inexpensively as possible.
 
Thank you in advance for your advice.
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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RELEVANCY SCORE 64.8

I replaced the bad 250 watt powersupply with a 400 watt to get my asus K7M back up and running. Every thing works fine except for my 3com network card. I've used 2 other (verified working) cards with no success. What happens is as soon as the drivers are installed, the computer will only reboot to safe mode. When the network cards are disabled, the computer boots properly. I've reinstalled win98 se and deleted network settings and drivers to no avail.
Thanks in advance for any help you can provide.
Regards,
John
 

A:power supply failure causes network problem

Could be that the old PS did damage to your motherboard. Have you tried to update the OS?
 

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RELEVANCY SCORE 64.8

My computer was running smoothly. I loaded some Windows Updates and after it installed those the computer froze. I had to do a cold shut down because there was no other choice. The computer would not boot up after that. It was late in the evening when this event occurred so I did a shut down and tried to power up the system the next morning. When I turned it o it would not do anything and the light on the power supply was blinking. I had seen this before and knew it was a power supply problem. I had another power supply so I installed it and got everything back up only to find it still would not boot up. I had my operating system on a SSD. I can get Windows to load of course from the CD drive. It will let me attempt a repair but it finds my other 1T drive but does not find the SSD Drive. When I go into the Bios I can see the drive (SSD) listed there along with the other two. It is like it can not find the drive to boot up to. There is some files I need from the SSD. I have gotten into the DOS and tried some things but nothing has worked so far. I can supply other information if necessary.
 

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RELEVANCY SCORE 64.8

Quick question:
On the bottom of my 3.5yr old Toshiba A70 Satellite laptop it tells me the power supply is DC19V - 6.3A

If I understand this to be 19volts -6.3 Amps.... then will an alternate/generic power supply of 19Volts -max5amps cause my computer to shut down unexpectedly and repeatedly after 4-6 wks of problem-free usage.

After I changed my power supply (prev. supply just stopped working) the computer worked fine for a while...then started shutting down unexpectedly. On one particular day it shut down repeatedly 3-4x, and now wouldn't start properly. (Safe mode start screen that despite selection would reboot back to this screen ONLY)

I brought it to Tiger Direct for repair, explaining problem.....they suggested they reload the OS and found the orig. hard drive to have bad sectors and further suggested a NEW hard drive. They also suggested so many shutdowns may have damaged the hard drive leading to the problem. It was only after they reinstalled OS and new hard drive that they found it still shut down unexpectedly. I was annoyed now....as this is when they realized the power supply "wasn't enough AMPS" and blamed problem on this. I have a personal guarantee from manager now that they will refund my repair costs if I get a new power supply with proper amps....and still have problem. (this would apparently indicate motherboard problem and not power supply and I wouldn't have needed new HD)

Can anybody help.... I am at my technological limit... Read more

A:power supply failure- Toshiba A70 laptop

I don't know, but the people at radio shack do!
JK but there's a good chance you can find the right power supply there.

there is a very good chance that lo power could be the cause of your shut downs, did you happen notice if you battery was draining?
 

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RELEVANCY SCORE 64.4

I would like to update the thunderbolt firmware on my Lenovo Thinkpad T580. However the Firmware Update tool tels me "Firmware file (*.bin) not found in folder". I ran the update through Vantage and though the pcsupport download link.I follow the steps in the readme, admin account and all that, but with the same result.When I click next and ignore the file not found warning I get the following error:  Error: 0x207 SDK_FILE_NOT_FOUND File does not exist.

A:Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

Please do these steps:
1.  open a command prompt as administrator
2.  cd \fw\win\thunderbolt
3.  detect.exe
4.  post screenshot of the output here.  It should look something like this.
 

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RELEVANCY SCORE 64.4

Hi All,What is the best to run two 3840 x 1600 minitors (LG 38UC99-W http://www.lg.com/us/monitors/lg-38UC99-W-ultrawide-monitor) via a T580 (or T570) via thunderbolt 3 connection? Do I have to buy a dock/port?Many thanks

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RELEVANCY SCORE 64

Hello there!

There's a really critical issue which has been pestering me and making things truly hard, preventing me to fully make use of the PC.

A long time ago, I was struck by a problem where, upon being started, the CPU lights and fan would be turned on, but not the mouse lights nor the monitor display. Basically, it wasn't fully 'waking up'. After attemps of restarting it manually, it'd end up like a car that dies right after ignition. A tech visit and a power supply upgrade solved it, but, since then, at least in 2 occasions, the problem took place, isolatedly.

Today, by the morning, I was browsing the PC and opened a program, but, after a few minutes, a flashing W8 BSOD appeared for a second and the PC was restarted - before it could be rebooted, though, the previously mentioned 'fake awakening' problem stated. I spent too much time trying to turn off and on the system, to no avail, while only having it 'turn on the lights and fan', but not being fully started. After much insistence, and some pressure on the PS cable, it was finally turned on. The system started as usual, except for a single, fatal issue.

The system simply -won't- recognize any kind of network connection, at all.. I do have an internet modem, as well as wifi-router, and when I first installed W8.1 I didn't need to do anything - I simply plugged the network cable and it was recognized/connected. But now, it seems that the system won't recognize it. I tried to restart the connection, tried to re-pl... Read more

A:BSOD > Power supply failure > No network recognized;

Alright, managed to find a solution!

Basically, this guide was extremely useful:

When your ethernet won't connect | PCWorld

Just had to uninstall the Intel adapter and it reinstalled the driver with a reboot, which solved the issue.

...So many hours lost until I tried it! There goes my saturday, lol..

Cheers!

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RELEVANCY SCORE 64

After my graphics card died, I installed a new nVidea GeForce 8800GT, and a 470 Watt Dell-compatible power supoply to replace the 350 Watt factory-installed Power supply to support it on my Dell Dimension 8400.

WHen I boot, the embedded Broadcom NetExtreme 57xx network adapter fails to initialize. The message is:
"
Alert! Error initializing PCI Express NIC bridge.
NIC failure"

I followed the Dell support recommendation to refresh the power state without any success. I have checked the Power supply connections and all seems right. The light coming off the network cable is orange. I'm connecting to hte INternet via a wireless adapter, but clearly that's not a solution.

In addiiton, a possible related problem comes when I attemtp to upgrade to Vista. In the first restart during the install, I get a blinking cursor in the upper left corner of the screne after the Dell splash screen, apparently aborting the install. I've reverted to early OS (XP) at boot.

APpreciate any ideas.

Neil
 

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RELEVANCY SCORE 64

Ok.. I'll try to keep this breif. I bought this laptop SPECIFICALLY for the capability to run 2 external monitors via Thunderbolt 3. I have spent thousands of dollars on the laptop, monitors, and cables and put hours of research into making sure everything was compatible and it won't work.  My setup is as follows: Thinkpad T580 with TB3 portTB3 to Dual DisplayPort Adapter(x2)Monitors are both 32" Samsung 1080P monitors at 60hz (NOT 4k) Here's what I have done: Updated display drivers directly from Intel(newer than Lenovo provides)Updated BIOSUpdated FirmwareBought MULTIPLE adapters thinking it was possible an adapter problem.Bought MULTIPLE cables thinking it could be a cable problemI called Lenovo tech support and, after 10 minutes of convincing the tech that my laptop even has a TB3 port he obviously was unable to resolve it so I was mailed a new motherboard and a tech came to my house and swapped the board out. Same issue.  The laptop detects only ONE monitor at a time. If I plug them both in to the displayport adapter, one of them will work, the other will say it's not connected. If I unplug the monitor that is on, the previously undetected monitor will immediately be detected and turn on.  If I plug the undetected monitor into the HDMI slot it will detect and output. But this is NOT the functionality that I have spent thousands of dollars for.   I am out of ideas and now quite sure that, even though the marketin... Read more

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RELEVANCY SCORE 63.2

a few hours ago, my mom brought home a brand new Acer Travelmate 4603WLCi laptop. after connecting the AC adaptor to the laptop, I turned the thing on. it worked just fine, and the Acer ePower Management software showed 33% battery power and still charging.

I was playing Solitaire back then, only for like 20-30 minutes, when suddenly the laptop just died. plain died. without shutdown.

so I turned it back on, and it went back on. only for like a few seconds after the Windows XP splash screen showed up, it died again. this time, I can't turn the thing on again.

I checked the adaptor cable that connected to the laptop, it's plugged firmly. however, the 'battery charge' lamp did not lit. I disconnected the adaptor cable, tried to turn on the laptop, it didn't work. I tried removing the battery, re-installing it, then tried turning it on again, also didn't work.

so I re-plugged the laptop to the adaptor, and thought that it'd charge up. but after 3 long hours of (useless) waiting, it's still not showing any signs of life.

I assume that this is a power adaptor failure, because when you connect the adaptor to the laptop, the 'battery charge' light is supposed to lit and you should be able to power-on the laptop. but hey, if the adaptor fails, aren't I supposed to be able to power-on the laptop by just the battery?

well, that's all I can tell for now.
thanks in advance for any advice(s) given.

cheers!
... Read more

A:my Acer TravelMate 4603WLCi died. power supply failure?

Acer Travelmate 4603WLCi laptop shut down

Hi Dhaninugraha:

The situation you described back then, now looks quite familiar to me.

The same happened to me last night. My Acer Laptop just died, just as you described. I did all the things which are common things to try to make it back working again...NOTHING !

How did you back then solve the problem. Did you find out what the failure was?

I would really appreciate any help you can provide.

Best,

franziskaner12
 

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RELEVANCY SCORE 60.8

I am helping an elderly friend of mine who has a h50-55 that has a "no signal" message on the monitor. I checked the monitor on my laptop and it works fine. I checked all the external connections and they are fine. One thing I noticed: when I start the machine the power light comes on, the machine does NOT beep at all, the fans run inside the machine but other than that it is all quiet and dark>The warranty expired on 2-16-2017 (he's had this issue for a week). Started on 3/3/17, 156 days out of warranty, go figure.Sounds like the motherboard or cpu to me, any opinions.Any way Lenovo would extend warranty since it's so close. I've never had any dealings with Lenovo.

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RELEVANCY SCORE 60

As the title says this computer is just two weeks out of warranty and the right screen hinge melted and the computer is completely dead. This is my daughters computer she uses for her school work and it was in her room. It obviously could have started a fire. Not a happy dad. Is this a common problem with HP's in general or this model? What can be done?   Thanks. Bill

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RELEVANCY SCORE 58.8

I've read in this post that Thinkpad T580 supports USB Power Delivery in both it's USB-C ports. Does this mean that the AC power adapter is also comaptible with USB PD? Can I use it to hcarge other USB PD devices?

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RELEVANCY SCORE 57.6

I have a W540, which currently uses a 170W power supply (20V 8.5A) I also just recieved a docking station for a P50 which has a 230W power supply showing 20V 11.5A. The connectors look the same, but I'm hesitant to try the 230W power supply in the W540. Should this be ok to use the 230W power supply with the W540?













Solved!

Go to Solution.

A:Power Supply Question - Can I use the 230W power supply with a W540?

230 watts is the maximum power supply, it only supplies the power needed by the computer. I sold my W540, so i can't test this for you. But i do the use the ThinkPad X1 Carbon with the 230 watts power adapter without any problem.

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RELEVANCY SCORE 57.6

I have 2 failed Z800 power supplies (1150 watt version). After some internet research I am led to believe this is a common problem and related to the PS capacitors. Since I do not know how to do this capacitor replacement (yet). I thought I would buy a new PS. However, I do not want to buy a Z800 PS since it seems to me to be a defective design. Can anyone chime in and tell me if the new z840 1125 watt PS will work with my older z800? I have called HP support and spoken with the correct support people on this and they were not able to confirm if the Z840 PS will work (fit) on the z800. The closest confirmantion I recieved was that if it fits then it should work. Instructions to fix the capacitors:http://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/Z800-power-on-issue... Same issue I am facing:https://www.youtube.com/watch?v=f563JGeoxaw On a side note, can anyone recommend a good service tech to make such capacitor repares in Southern California or insrtuctions on how to make this repair (with pictures). Thanks    

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RELEVANCY SCORE 55.2

I have a DellHP-145SNF Power supply.
These wire's are coming from the Voltage regulator/control PCB inside the P/S.
There are 6 wires involved.
Here are 3 questions that I have,
1 - What is the Orange - "Power Good" looking for?
2 - What is the Brown wire for.
3 - What is the Purple - "+5VSB (Standby)" used for.

The Gray is Power ON when hooked to ground.
Black goes to ground.
Blue/White goes to -12V.

Jay
 

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