Over 1 million tech questions and answers.

ThinkPad T460s Unwanted Resume from Sleep

Q: ThinkPad T460s Unwanted Resume from Sleep

Machine Type 20F9-CTO1WW running Win 10 Home 64-bit. Sleep/hibernate mode appears to continue depleting battery at significant rates. Event viewer showing machine entering sleep/hibernate mode (event 42) and within seconds resuming from sleep/hibernate mode (event 107). 9/23/16 3:47:14AM Kernel-Power Event ID 42 The system is entering sleep9/23/16 3:47:15AM Kernel-General Event ID 1 System time has changed to XXXXX from XXXXX. System time sync with hardware clock9/23/16 3:47:17AM WLAN-AutoConfig Event ID 10002 WLAN Extensibility Module has stopped9/23/16 3:47:17AM Netwtw04 Event ID 8000 The description for Event ID 8000 from source Netwtw04 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\NDMP1 Intel(R) Dual Band Wireless-AC 8260. The specified resource type cannot be found in the image file 9/23/16 3:47:18AM Kernel-Power Event ID 107 The system has resumed from sleep Any help diagnosing whether this is indeed a sleep problem and how to fix it would be much appreciated.

Read other answers
Preferred Solution: ThinkPad T460s Unwanted Resume from Sleep

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hi Hello Just got my new X1 yoga, but even after reading the manual, couldn't figure out how to resume it from sleep? Getting it to sleep easy, lid down, windows menu or F4. When I came back to it, the screen is off, the fingerprit scanner has a light, but I cannot manage to get it back on unless i press 1 or 2 times on the power button, and then it resumes. Any other ways to do it?? I'm used just to press any key/mouse, to get it to resume, my old surface was like that. Sorry for the basic question, but the power button sometime takes as long time, as I think it's restarting the computer. Thank you

A:ThinkPad X1 Yoga how to resume from sleep mode??

Pressing the Fn key might do it if it has only been in sleep mode for a while, but after a period of time set under the power plan setting, it will go into hibernation mode  to save the battery power (it basically writes the system state to a file called hiberfil.sys, and powers off), and in that case you have to press the power button to resume. This might help too even though it does not explicitly mention your model.https://support.lenovo.com/us/en/documents/ht075624 Take Care,

Read other 1 answers

I bought a top of the line XPS 15 9550, with 1TB M.2 SSD, 4k touchscreen and 16GB of RAM. Had frequent blue screens of death that I fixed by replacing the SSD drivers with the Samsung ones.
Now my biggest woes are that quite often the speakers crack and that I cannot put the laptop in standby/sleep.
If I have the power supply plugged in and I put the laptop to sleep, when I wake it up from sleep the internal keyboard no longer works. The keyboard backlights react to my typing but windows doesn't see me typing anything. Even the CAPS LOCK led doesn't light up if I try to toggle that key. Luckily if I connect an external keyboard, that one works.
If I don't have the power supply plugged in and I put the laptop to sleep, when I try to wake it up from sleep, it instead tries to boot and complains about a missing loader file. At that point if I plug it in and I hit retry it proceeds with the rest of the boot but of course since this is a fresh boot all of my work prior to attempting to go into standby is lost.
Please advise.
thank you!

Read other answers

Hi Issue: Thinkpad X1 Carbon 5th Gen black screen / 'screen off' on resume from sleep I know this issue has been posted about several times regarding the X1 series but .... none of those threads seem to have any kind of answer to this problem. This seems like quite a horrendous issue for a +£1500 to have !! Constantly 'hard rebooting' and losing all my open work is seriously seriously annoying. Please note: My drivers are 100% up to date based on Lenovo's own update software. I have all official Windows 10 updates issued to date (21 aug 17). These are the patterns I've noticed: - It doesn't always replicate the same behaviour: after resume from sleep sometimes it's 'black' and other times it's fine. I'd say 66% of the 'lid openings' it's OK but 33% of cases it's not.- I've found that if I shut the lid again and reopen (often 3 or more times and waiting 30+ seconds on each open then 30+ seconds on each close) then I can eventually 'force' it to turn the screen on.- If I 'manually' set the unit to sleep from the start menu rather than just closing the lid, I'm pretty certain that it *does not* exhibit this problem. I'll be 100% certain once I've tried this a few more times.-  I've removed all USB devices from the laptop one-by-one and waited for the problem to reoccur thus ruling out any single or combination of USB devices.- I have the 'lock screen' shown when it does successfully resume from sleep. - The screen 'blackness' looks t... Read more

Read other answers

I currently run win7 ultimate 64bit, 8gig ram, intel i7-2600k cpu, and my OS runs on an OCZ SSD (all specs are in my profile)

Sleep mode is set to S3 in BIOS, I have hibernation disabled (so no hibernation.sys file on my c drive)

When I put my computer to sleep then immediately wake it up, the login screen shows instantly, I type in my pass and it loads in like 0.5 seconds.

When I put my computer to sleep but wait for around 1-2 hrs before waking it, it shows the login screen instantly but after i hit login, it gives me the Welcome spinning circle thingy for like 20 seconds before I can see my desktop. That's like longer than my entire boot-up time excluding POST.

Event viewer doesnt show any performance delay, and I dont think my OS drive (OCZ vertex 2) has a cache so I have it disabled. I'm sure all my mobo drivers and graphic drivers are up to date.

Suggestions on why this might be so? Any idea would be much appreciated!

A:Slow resume from sleep if sleep for long time

My laptop has this issue. I've just accepted the fact that it just does it and simply wait the time it takes or shut it down instead of putting it into sleep mode.

A more logical answer and an explanation would be nice though

Read other 2 answers

Hi Guys, We have been deploying T460s  20FAS09P06 for over 1 year now using MDT globally As we have changed suppliers and now when we deploy the same model we are getting the BOD when on the first reboot.  I have updated the drivers in MDT but still getting the error. we rebuilt a T460's which we have had for about 5 months it builds fine. Checking the difference the one with the issue has a SAMSUNG MZNLN512HMJP-000L7 AND THE BIOS is updated. Any ideas?

Read other answers

hi everyone,currently i am using thinkpad t460s, i got a problem: when i close the lid it doesn't sleep. i have checked the option sleep when close the lid already. i also play around with power option for a while and still can not get it to sleep after closing the lid. this is so annoying, i have to manually press ctrl + 4 to take it to sleep. 

Read other answers

Hi Guys,   I bought a Thinkpad T460s laptop and replace the build-in 128G M.2 Sata SSD with Samsung M.2 NVM 950 pro 256G SSD. It works perfectly fine with Windows 7.    I do noticed that the T460s still have another M.2 42MM slot which can be used for 4G WWAN card, will this slot be used for another SSD drive? Such as MyDigitalSSD Super Boot Drive 256GB M.2 SATA 42mm SSD? Or it can only take M.2 PCIE 42mm SSD which isn't availabe on the market at moment.   Any suggestion will be appriciated! Albert  

Go to Solution.

A:Thinkpad T460s M.2 42MM for SSD, is this possible?

Transcend 2242 MTS400 Sata III M.2 SSD 256Gb is not recognised by Windows 10 or the bios in the M.2 WWAN socket on my T460s.  The drive is not faulty - it's now functioning in a USB enclosure.  Lenovo support suggested on phone that the WWAN socket supports SSD but I have not seen this confirmed.    Experience of others would be interesting. Peter

Read other 3 answers

Hiseems T460s (20F9) is wors than my previous laptop T420s, I can't move it so freely as before. At certain point the mouse cursor just stops moving and have to use force with a finger to make it move anywhere. I noticed the cap hole is now much smaller than f.ex. T420s, perhaps this is the reason for it. I found a link on the net to make the movement possible better;http://forum.notebookreview.com/threads/thinkpad-t460s-trackpoint-mod.790347/In addition, previously there came several Caps with the laptop, now there is not a single extra one. So I don't dare to try the fix above link before I have at least one extra cap in case something goes wrong.So the question is what is the product code for the Thinkpad T460s Trackpoint Cap collection? I tried to look in the net, hard to find.  I used Lenovoguickpick and the possible code might be this;ThinkPad Super Low Profile TrackPoint Cap Set (Part # 4XH0L55146)Then again googling that with amazon produces no results so can't get those anywhere. Any help appreciated, Thank You.

A:Thinkpad T460s TrackPoint Cap

According to Lenovo Japan, these new Super Low Profile caps are going to be available in May.

Read other 1 answers

I have a Thinkpad T460s since a couple of months. It's the i7 edition with 20GB/1TB edition. The device has been working fine so far, although the CPU fan had to be replaced shortly after I got it (rattling noise). Since a couple of days, the Thinkpad is spinning up the fan very often. Just a simple interaction such as opening Chrome triggers the fan to blow quite loud for some time (20-30s at least). When compiling using Visual Studio, the fan almost spins to the loudest it possibly can. The thing is: it didn't do that all of the time I've had it.  Even when it's completely idle (say 0-2%), the fan still humms a little bit (it didn't do that before either). Could this indicate a hardware issue? I have NBD support but should know whether this could indicate some failure.Thanks for any advice.

Read other answers

I just bought a new T460s and I have the same problem described here: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/tp01_en/thread-id/109764/page/1 . I got no answer to my question there, so I am starting a new thread. Do we have any update on this problem? Has Lenovo patched it? Windows havent, as far as I can see. I have everything updated via the lenovo website and the windows update, the BIOS is at 1.22 (latest) and I still get the BSOD if I try to wake my laptop from sleeping. This is really frustrating and I would like a guide, some instructions, or at least an answer like "This will be forever broken, go to UNIX". It's been like 8 months since this occured and if there is no solution from either side, then this is pretty unprofessional.

Read other answers

Hello all,

I'm dumbfounded on this one. Here's what I know...

I have Win7 Home Premium, and am using it on a Media Center PC. When I put the PC to sleep, sometimes it will wake up properly, sometimes it won't. When it does not wake up from sleep...I have to manually press the power button on the computer for it to turn on (as if the computer "shut down" rather then sleep), and during boot I receive the "windows did not shut down properly" screen with the 30 second count down to select if I want to start up normally, or try safe modes. This is KILLING my recordings and driving me insane.

It seems to be that it happens mostly when I leave the PC sit overnight and I do NOT try to check on it in the morning. In other words, use the PC at night, put it into sleep mode before I go to bed between 10pm and 11pm central, and leave it alone until it is supposed to wake up on it's own to record usually around 7pm or 8pm central. So it's in sleep for around 20-22 hours.

If I put it to sleep at night around 11pm central, and in the morning before I go to work I wake it up myself around 8am central, it wakes up. I then put it to sleep & go to work around 9am central, and come home and it's recording what it should between 7pm or 8pm central.

So there definitely seems to be a timing issue, but what? It sits too long and crashes while in sleep mode??? Why? If I leave the computer running all day, it works fine, and does not crash.

Interestingly enough, I a... Read more

A:Sometimes won't resume from Sleep

Are both machines hooked up to a surge protector? Could it be power fluctuations from the power co?

Read other 4 answers

Hello,I bought the Card EM7345 for my lenovo t460s laptop. When I opened my laptop,it somehow seems incomaptible... the wires and the connection point at the card em7345 seems to be male. So I wonder if the card and the laptop could not be used together (it is not mentioned in the hardwarecompatibilty table)? [But other people here at forum report that could be used togetherhttps://www.reddit.com/r/thinkpad/comments/4aawmj/t460s_wwan/ ?] Or another stuff necessary to connect to laptop and card? Thanks!

Read other answers

Hello,I have a user here who has a T460s laptop who's batteries are no longer holding a sufficient charge. Pretty sure the laptop has 2 (internal) batteries. When the use takes the laptop out of the office, it's losing power afterabout an hour, maybe an hour and a half. After an hour, I was able to open a chat session with a tech, who said if we clicked on the battery icon down in the sys.tray, there'd be an indicator if the battery/batteries were bad. However, we did that and there is no such indicator oralert. Clicking on the same batttery icon and then clicking on Battery Settings, there are no notifications posted in the windowthat opens giving any indication of any issues with the batteries. Despite that, the batteries no longer retain the charge they once did. Is there any onboard diagnostic that can be run to determine which, or both batteries are bad?  Or any other locationwhere there might be helpI need to weigh the cost of replacing the batteries vs. having the user get a new laptop. Thanks very much! Jim

Read other answers

Hello everybody, I have problems setting up the wwan module EM7455 under Ubuntu 16.10 (kernel: 4.10.0-13-generic). I have extensively googled, tried most of the approaches, but nothing seems to work for me.  The module is recognized, but I can't connect to any network. The area is all greyed out (see picture). The LTE-frequency-bands of my provider (Salt, Switzerland) are covered by the module (3, 7, 20) usb-devices

T: Bus=01 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 2 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1199 ProdID=9079 Rev=00.06
S: Manufacturer=Sierra Wireless, Incorporated
S: Product=Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A
S: SerialNumber=LF65157364031020
C: #Ifs= 5 Cfg#= 1 Atr=a0 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=qcserial
/usr/bin/usb-devices: line 79: printf: c: invalid number
I: If#= 0 Alt= 0 #EPs= 1 Cls=02(commc) Sub=0e Prot=00 Driver=cdc_mbim
/usr/bin/usb-devices: line 79: printf: d: invalid number
I: If#= 0 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=02 Driver=cdc_mbim
I: If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=qcserial
I: If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=qcserialmmcli -L
Found 1 modems:
/org/freedesktop/ModemManager1/Modem/0 [Sierra] MBIM [1199:9079]sudo mbimcli -d /dev/cdc-wdm0 --query-device-caps --verbose
[17 Mär 2017, 07:36:33] [Debug] opening device...
[17 Mär 2017, 07:36:33] [Debug] [/dev/cd... Read more

Read other answers

my t460s is on order. I'm looking to order 16GB upgrade module. it will be 16GB SO-DIMM DDR4 2133. they come with various CAS (latency) settings from CAS 13-15. what is the latency of the installed module?if you have access t460s , its easy to determine by running system or memory test utility such as CPU-Z.

Read other answers

I bought a new Thinkpad T460s laptop from Lenevo online store. I ordered a Intel i7-6600U CPU at 3.4GHz processor, but they sent me a 2.8GHz processor. When I asked them they replied it is 3.4GHz but not showing due to power saving. But I do not agree with their response. So Lenevo please provide me a valid answer. Thank you.

Read other answers

I'm wondering how I can take off a key without damaging it and being able clean it.

A:How Can I Remove A Key From my lenovo Thinkpad t460s

You cannot do it reliably.  If you can get something flat under it, you can pop it off, but often one of the little plastic pieces breaks off so you cannot put it back.

Read other 1 answers

Hi, Since this morning, my 3 week old ThinkPad T460s started making some weird fan noise. When spinning up and also while slowing down (so not on higher speeds), there's a rattling noise coming from the laptop. Sounds a bit as if the fan is brushing against something or perhaps some trembling/interference?Also at really slow fan activity, this is audible quite heavily. Up until now, that noise wasn't audible at all. Should I be calling in support (I have on-site support for this machine)? I don't assume this is normal for a new machine to happen? Thanks!

Read other answers

Hello all,I recently bought a Thinkpad T460s with no LCD Unit off of eBay. I've been looking around and there are no complete LCD Unit assemblies under the compatible parts page. Is there another model (t450s, t470s) that I can buy an LCD Unit for, and put it on this laptop myself?Thank you in advance

Read other answers

Hello, I do have a T460s with Windows 10. I deactived the internal battery, inserted the sim card and then nothing happened. I guess the SIM card is supposed to show up in the wireless network overview but it doesnt. Are there any drivers that I need to install? Hope somebody can help me. Kind regards,Chris

Read other answers

Hello FolksMy Thinkpad T460s speaker are not firing at all. I have tried un/installing drivers but still nothing happens. There is no sound either when I plugg in my earphones. I can however connect the Laptop to Bluetooth device and get sound from my home theater system. What could be he problem with the Sound?I am desperate to have my speakers working again.  I love the sound the comes off the laptops speakers. 

Read other answers

Hello I just purchased the T460s with all the lovely specs and I was wondering if it's possible to upgrade the Video card at all? I don't thing the Intel 520 could handle my light gaming but it would be nice to know that I have a chance to upgrade it if I need to. 

Read other answers

Hello All, I am having problem with my Thinkpad T460s TouchpadI have never used the touchpad since it purchase, because I have a Wireless Mouse. My mouse battery ran out and I was not in a place I could replace them quickly. So I turned to my touchpad which I notice was not not so responsive. Moving the cursor is a big problem dispite having done the latest driver update.What could be the issue? Tom JM

Read other answers

I have searched all forums including this one and have been unable to find a resolution to my issue.I have had my laptop (Thinkpad T460s) for just over a year now and use it for work daily. I was using it with no issue at lunch, but when I opened the lid around 3 hours later - the screen was black and the laptop seemed to be stuck in sleep mode. I tried a hard reset and now I can not even get the Lenovo post menu to show.If I press the power button, the keyboard momentarily turns on the backlighting and the power button stays illuminated, after about a minute the power button turns off. This entire time the laptop screen is completely black, I don't see the Lenovo post menu and therefore have no acces to the BIOS or OS.I have tried using the hardware reset button on the bottom of the laptop, removing the 2 discreet batteries, removing the CMOS battery, removing all batteries and resetting the RAM. None of this has gotten me any headway on resolving this issue. I am going to try contacting technical support but am hoping someone may help me find a quick and simple resolution to this issue. 

Read other answers

I received my brand new T460s on 6/1/2016. Unfortunately, an issue that has been happening more and more frequently is that my display will not wake up from sleep. Sometimes when I open the laptop lid, the screen will remain black, even though everything else seems functional (the fingerprint reader light will light up green, I can hear the USB sound effects when I remove and re-insert my smart card, I can adjust my keyboard backlight, etc). I already have all the most recent drivers available from Lenovo System Update installed. The only thing I can do when the display does not wake up is to force a shutdown by holding the power button for >5 seconds.  Even adjusting my laptop to Hibernate instead of Sleep will still sometimes result in my display not waking up. Any idea how to fix this?

Read other answers

Hello, first post, need some help debugging a homebuilt system. Since built have had trouble with sleep/resume crashes. Tried updating drivers, several settings in device manager, and BIOS changes to no avail. In the end, I nuked the hard drive and did a complete re-install from the ground up. Seemed to go ok initially, but have again begun having crashes around the sleep/resume times. The computer is my wife's machine, built exclusively for photo editing. Win7 x64 Home Premium. Built Jan '11, last OS install about 2-3 months ago. Thanks so much for your help!

A:BSOD with sleep/resume

Welcome to SevenForums.

Your dump files indicate a hardware error, the system couldn't initialize the HAL (STOP 0x0000005C: HAL_INITIALIZATION_FAILED).
Usual causes: Hardware, file system, boot corruption.

Check the connections to your hard drive (both power and data), make sure that your PSU is powerful enough to drive everything in the system. Make sure that the cards inside the case are properly seated. If you've added things recently - remove them. Ensure your Windows Updates are up to date. Please scan for malware with Malwarebytes

Run those tests:
HDD Diagnostic: HD Diagnostic / Disk Check
Memory Diagnostic: RAM - Test with Memtest86+
System File Scan: SFC /SCANNOW Command - System File Checker

Post back with your results.

There were also a lot of unrecognized drivers which were being loaded on your system. This can either mean that you're using an old (possibly an incompatible [Chinese?] program/driver) or that the system has some Malware infection(s).

Unknown_Module_fffff880`02800000 fffff880`02800000 fffff880`028c9000 0x000c9000 0x4ce793ce 20/11/2010 13:24:30
Unknown_Module_fffff880`02c00000 fffff880`02c00000 fffff880`02c21000 0x00021000 0x4ce7a86f 20/11/2010 14:52:31
Unknown_Module_fffff880`02d41000 fffff880`02d41000 fffff880`02d4d000 0x0000c000 0x4a5bcaa1 14/07/2009 04:00:33
Unknown_Module_fffff880`02d4d000 fffff880`02d4d000 ff... Read more

Read other 9 answers

I am having a few different issues resuming from sleep. With (powercfg -h on), putting the computer to sleep and resuming from sleep takes 20 second to sleep, and 45 seconds to resume from sleep. This is extremely slow because with an SSD in my system, I can cold boot in less time than it takes to resume from sleep. With (powercfg -h off), putting the computer to sleep takes only about 2-5 seconds, but resuming from sleep will display a black screen with my mouse cursor, nothing else. I would prefer having hibernation disabled as the hyberfil.sys file on my system is 8gb, and with only a 60gb SSD, I need to conserve space. I have installed the most recent drivers for motherboard, sound card, video card, BIOS, etc. Does anyone have a solution to this problem? Thanks in advance for your help.

A:Sleep resume problem

I would just leave it running as SSD take very little power. Thats just what i do with mine.

Read other 4 answers

I have a lenovo T500.
I have my setting as:
turn off monitor after 15 min
turn off hard disk at 15 min
standby by 20 min

so, when i left the computer untouch for like 1/2 and hour, it failed to resume properly.

I was able to use the mose to make it awake, but that seem to be it. on the screen, i can only see the wall paper as my background. Other than that, i don't see any icon appear on my desktop. I have try to to bunch Alt + Ctrl + Delete, but it wasn't working. But i can move the mose tho.
anyway, the only way to get my system running again is that i have to use the use the power button, shut it off and restart it.
can someone tell me why is it like this?


A:xp failed to resume from sleep

could it be a Power Setting problem?

Read other 5 answers

Every time I put my computer to sleep or hibernate and wake it up, the computer resumes to a screen stating "Windows failed to shut down correctly" A recent hardware or software change might be the cause and I'm asked to choose how to restart.Quite similar to the screen I would get after a crash.
Any insight on this issue?


A:Win 7 does not resume correctly after sleep

Just FYI - I had this same issue With Win7 and an Asus P6T Deluxe v1 motherboard. The only solution I found was to upgrade to the P6T Deluxe v2 motherboard.

So, I'd suggest updating these drivers first:
- chipset
- storage
- video

Then I'd suggest providing this info so we can get a better idea of what's going on: http://www.techsupportforum.com/foru...ns-452654.html

And, while waiting for a reply, try these free, bootable diagnostics:


H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)

Read other 1 answers

It will take about 3-10 minutes to freeze after wake up from sleep

A:Freeze after resume from sleep

Hi N123X & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

0: kd> k
Child-SP RetAddr Call Site
ffffd000`972aa5a8 fffff802`a54916b0 nt!KeBugCheckEx
ffffd000`972aa5b0 fffff802`a54a7ba0 nt!VerifierBugCheckIfAppropriate+0x3c
ffffd000`972aa5f0 fffff802`a5486bbd nt!ExAllocatePoolSanityChecks+0x4c
ffffd000`972aa640 fffff801`7febca17 nt!VeAllocatePoolWithTagPriority+0x89
ffffd000`972aa6b0 fffff802`a54a160c VerifierExt!ExAllocatePoolWithTagPriority_internal_wrapper+0x7b
ffffd000`972aa6f0 fffff801`80af7a65 nt!VerifierPortExAllocatePoolWithTagPriority+0x24
ffffd000`972aa730 fffff801`80cb9fd1 ndis!ndisVerifierAllocateMemoryWithTag+0x85
ffffd000`972aa770 ffffe000`2e55bd30 SeLow_x64+0x2fd1
ffffd000`972aa778 00000000`00000000 0xffffe000`2e55bd30

In this dump file, the Soft Ether VPN is trying to make a bad pool request.
I would suggest you to remove the Soft Ether VPN from your system. Also, if you are overclocking, please reset back to STOCK Settings.

Let me know how it goes ^_^

Read other 3 answers

About 50% of the time when I resume from sleep, I get a BSoD. It says BAD_POOL_CALLER on the blue screen.

I thought it was my video card drivers, but I reinstalled them, and it still does it. I also read that Comodo causes these problems, but they were happening before I installed it.

Here is some other information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 0000110B
BCP3: 0854000A
BCP4: 9AF9F2E8
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement:

Read other answers

My x230 has developed problems sleeping and resuming from sleep. These problems are new and remain after a clean install, so I think it may be a hardware issue. Symptoms: 1) Laptop doesn't sleep properly. I notice this because of the battery drain, even though the "sleep" led is on 2) Laptop doesn't wake. The power led blinks, but pressing it has no effect.  I have to press and hold the power button to force a hard off, then press it again to turn on. Like I said I've never had these problems in the many years I've had this laptop, so I assume some hardware part has failed. The question is which?

Read other answers


I'm having some problems whenever i resume from sleep. Typically, I'll resume and I'll get a message stating that the display driver failed to respond and has recovered. Sometimes, I'll resume and get a black screen, so I'll reboot and then I'll get the BSOD pointing to nvlddmkm.sys I tried reverting to many different driver versions, but the problem still persists. Any insight on what might be happening and how to fix it would be appreciated.

A:BSOD on resume from sleep

Quote: Originally Posted by PureDynamo

I'll get a message stating that the display driver failed to respond and has recovered.

Like this?

I know that the display driver version that you are using right now is the most stable one lately released, but I will suggest you to install the latest one, on a test basis.

Get the latest driver by following the option 2 here: http://www.nvidia.in/Download/index.aspx; install it using the advanced mode. Dont install anything other than the "display driver" and "PhysX Software".

If you already tried that version too, then it would be better to test the situation with a replacement GPU.

I personally experienced the display driver failed to respond and has recovered issue, on my desktop. Similarly no driver version can make the situation better. I had no way other than replacing the GPU.

Did a wide research on it, and it appeared to be a hardware issue, provided multiple versions of the driver is giving the same result.

You may perform a stress test of the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
But this issue is too occasional to be caught by furmark.

Read other 2 answers

Problems,when my computer goes to sleep it will often not resume and the only
way I can get back in is to switch off power.When it resumes I get "start up repair" which will only repair if I go into safe mode switch off and the switch on manually also it has lines on the screen : see screen shot

A:Coputer will not resume from sleep

Seems like you're having numerous issues now, and those lines highlight a bigger issue imo. But I would try a reinstall, and use these guides to do it...

Windows 7 64-bit clean install guide in FZ-190E (Says 64bit, but use the 32bit drivers from your support page, or the 7 drivers which you'll find the link to in my signature.)

Sony eSupport (official Sony guide)

Read other 9 answers

Only happens when I try to wake the computer from sleep. Already tried video card's beta driver, current driver, previous drivers but to no avail. Remove video card and use on-board video instead seems to fix the problem. But it's very slow coming out of sleep (took at least 10 seconds or more). Really wanted to use the video card instead of on board video. Any help would be deeply appreciated. Thanks in advance.

A:BSOD resume from sleep

BSOD's blame video - both the onboard and the video card.

I suspect your DeathAdder mouse as it's drivers date from 2007 - and these drivers are known to cause BSOD's in Windows systems.
Remove the DeathAdder software and physically remove the mouse from your system to test.
If that's the cause, then try more updated DeathAdder drivers that are compatible with Win8.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

The following is for informational purposes only.

**************************Fri Aug 2 05:39:06.980 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080213-11200-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
System Uptime:0 days 3:05:36.546
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :nvlddmkm.sys ( nvlddmkm+931f60 )
BugCheck 116, {fffffa800806d4d0, fffff88007951f60, ffffffffc000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arg1: fffffa800806d4d0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88007951f60, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional inte... Read more

Read other 10 answers

I did a fresh install on a SSD not to long ago. The computer is running very smoothly for the most part. However, sometimes when I open the lid to my laptop, it is temporarily unresponsive for a minute or so when resuming from sleep mode. It's pretty annoying. I think it has something to do with my USB settings because it only seems to do it when something is plugged in there. For example, thumb drive, external hard drive.

I tried playing with the settings in power settings. I have turn off hard disk set to never. USB selective suspend set to disabled.

Anyone know what the issue could be? Thanks for your help.

A:W10 slow to resume from sleep

Now it just temporarily froze while I was using the machine. Sound stayed on but the mouse cursor and keyboard became unresponsive for about a minute.......

Read other 0 answers

I have been unsing sleep with XP and Vista for years now. Typically it took about a second or 2 to resume. The longest thing was to wait for it to resume the wired ethernet connection. Maybe a couple more seconds.

Now with Windows 7 it takes quite a while. I have not timed it yet, but I can actually boot my shutdown PC faster than resume from sleep. My PC has one of those motherboards that has speed booting.

The odd thing on sleep is I get this pale blue (I am color blind) with words something like Resuming from hibernation. Then goes to a black screen with the animated windows icon with test below stating resuming Windows.

I kid you not, I can do a cold boot and get to use my PC sooner.

Can someone help me fix sleep?

A:Resume from sleep- SLOW

Quote: Originally Posted by SJMaye

I have been unsing sleep with XP and Vista for years now. Typically it took about a second or 2 to resume. The longest thing was to wait for it to resume the wired ethernet connection. Maybe a couple more seconds.

Now with Windows 7 it takes quite a while. I have not timed it yet, but I can actually boot my shutdown PC faster than resume from sleep. My PC has one of those motherboards that has speed booting.

The odd thing on sleep is I get this pale blue (I am color blind) with words something like Resuming from hibernation. Then goes to a black screen with the animated windows icon with test below stating resuming Windows.

I kid you not, I can do a cold boot and get to use my PC sooner.

Can someone help me fix sleep?

Try this, go to search type cmd (from adminis account) and in cmd type sfc /scannow. This will correct any corruption that may be in the system.

Read other 9 answers


New install of windows 7 ultimate x64, reformat, old os was a linux variant
older hardware, dual core amd 4200, nvidia gt2 250, 2 gig ram
Besides the windows 7 drivers, I had to install a realtek ac 97 audio driver, which works.
I installed nvidia's latest drivers.

Computer seems to work when waking up, but it seems to me that the network is trying to reconnect over the LAN and when this doesn't happen the computer will prevent me from opening any other apps or click on anything. Then if I wait long enough, I will get the BSOD and the computer will reboot to a working environment. Very weird!!

A:BSOD on resume from sleep

I fixed this issue. here it is!

The MB I use is an old Abit ultra with the nforce 4 chipset. You guessed it, windows 7 drivers are the culprit. As soon I installed the legacy drivers from nvidia 15.23 the computer not only boots up faster but it goes to sleep and wakes up on command.

This should probably be sent to microsoft seeing as how it is their drivers that are at fault, but I assume they will do nothing about it since nvidia has even decided to depreciate nfroce 4 chipset. It is how they force you to upgrade your hardware to keep other companies in business.

Read other 1 answers

Hi, I have a HP dv6500 series with Vista SP2. When the computer goes to sleep, it's unable to resume, it will just stay in sleep mode, blinking nonstop. Using the power button, keyboard, touchpad, doesn't work, I have to unplug it and remove the battery and start the computer again. I updated the bios to the latest version as well as the video card drivers, same thing. Any ideas?

A:Can't resume from sleep (hardware?)

What graphics does the laptop use? Intel,Nvidia,etc

Look on the sticker on the bottom (Service Tag) and post the exact model number of the laptop.

Normally this issue can be narrowed down to the graphics driver.

Did you install the driver from the HP site or Nvidia or ATI/AMD site?

Read other 6 answers

After sitting for appx. 1 hour when I move the mouse I can hear the fans start up like the pc is powering up but the screen stays blank. Have to shut down and restart. This just started happening . Any ideas ? Thanks

Compaq Presario 8000
XP Home SP2

A:won't resume from sleep mode

For anything that "just started" happening -- try a "System Restore" >Start > run: msconfig > Launch System Restore and choose a date prior to the problem

They can be undone if you like.

Most problems that SR does not fix are hardware related.

You should also have a look through these to see if any apply >>


Read other 1 answers

Hello everyone, After a BIOS update several months ago my machine will not resume from sleep. The power light will continue to breath, and I can turn the keyboard backlight on and off. Only way to get it back up is to hold the power button and reboot.  I have restored windows, ran every lenovo update since, and even tried Mint Linux with the same result.  Unfortunately this happened right before the warranty expired, and then I bought a house and moved, so that took priority.  Windows 10 Pro 16Gb ram256GB SSDI7 7700HQBIOS 1.28

Read other answers

Closing the laptop and opening it results in a black screen. Only long press the power button restarts the Y900s. 

A:Y900s does not resume from sleep

actually the y900s doesn't go to sleep at all. At least not when a hibernation file is available. The best thing to do is: powercfg /h off in a command shell with administrator rights.

Read other 3 answers

I recently replaced my 320gb boot HDD with an Intel X-25 160gb SSD using the Intel migration tool. The system worked fine except the nVidia drivers don't support TRIM. So I tried the Intel SSD Toolbox which is supposed to manually send the TRIM command to the SSD. The tool box can see the SSD but the button to send the TRIM command is greyed out.

I did some reading and found some had success with this configuration by switching from the nVidia IDE/ATA drivers to the default Windows drivers. I did this and voila, the SSD Toolbox works and sends the TRIM command. But now I have a new problem.

Whenever the system recovers from sleep, my secondary HDD is missing. It doesn't show up in Disk Manager and rescanning the disks does not find it. The only way to get the HDD back is to reboot. The BIOS never has an issue seeing the disk and neither does Windows after boot. Only after sleep. I'm assuming this is because I'm not using the nVidia drivers.

Am I stuck choosing between a disappearing HDD and an SSD that will eventually fill w/ junk?

System Windows 7 x64 Home Premium
XFX 780i mobo
Intel 160gb SSD (g2)
Seagate 500gb HDD
all drivers are current

A:HDD Disappears on Resume from Sleep

Are you using AHCI drivers and is your second drive large?

You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when you try to resume a computer that has a large SATA hard disk

In the case above it ends up with a stop because it is the system disk. disks other than the system just won't show up. I am pretty confident it is because your hard drive isn't spinning up fast enough. From the above it is apparent that if hard drive doesn't come up fast enough from sleep, windows will ignore it, even if you scan for hardware changes.

Anyhow, the above hotfix resolved my disappearing drive issue.

Read other 3 answers