Over 1 million tech questions and answers.

Back ports (USB, ethernet) stopped working, front ports partially working

Q: Back ports (USB, ethernet) stopped working, front ports partially working

Vista Ultimate 64-bit, ASUS Rampage Formula motherboard, USB mouse and keyboard connected in back ports.

Two things happened: Avira antivirus warned me of some threats which I either ignored or deleted. Windows Update had some updates ready (although I'm not sure if it updated).

I turned off my PC for a couple of hours, turned it back on and realized that my USB keyboard was not working on the password screen.

I eventually unplugged it from the back and plugged it into the front, where it worked. However, my USB mouse did not work when plugged into the second front port, nor did it work when plugged into the front port in which the keyboard worked.

I accessed System Restore using my keyboard and restored to one day previously. When it finished, both keyboard and mouse worked, although I got a pop-up message alerting me that the "drivers for your device could not be installed." When I clicked "OK," the mouse stopped working again.

I have checked BIOS and both mouse and keyboard are recognized, so it does not appear to be a hardware issue.

Read other answers
Preferred Solution: Back ports (USB, ethernet) stopped working, front ports partially working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


I'm really puzzled with this one: Vista shows neither my digital camera or my MP3 player plugged into my USB ports. However, my HP thumb drive shows up fine in the same ports in the front of my machine. Why would a static memory drive work fine but two capture and playback devices Not work?

Any thoughts? Thanks for any help.

A:USB ports have stopped working - partially

Please plug in the digital camera and the MP3 player.
Then check Device Manager to see what it has to say about the 2 devices.
To get to Device Manager, go to Start and type in "devmgmt.msc" (without the quotes) and press Enter.

Let us know if the devices are detected.
Let us know if they have any problems (red x's or yellow !'s)
Let us know if there are any unknown devices.

Read other 11 answers

There is some problem with my font USB ports. All was fine until yesterday when they stopped working. I havent made any hardware change. Installed windows 8 but that was last week.

I connect my Logitech Gamepad, the LED switches on but it doesnt show up in the control panel, works when connected to the rear USB port.

Please help..

A:Front USB ports suddenly stopped working

You might have to open up your case, trace back the cable, and re-plug it. It could be detached, or the USB controller on the front ports could be fried somehow too.

Read other 7 answers

The audio ports on the front and back are not working and haven't since this PC has been built. There is a buzzing when plugged into the front port. I am using new Audio-Technica M50x headphones that work on all of my other devices. I am using Windows 10 and am willing to post pictures of the inside of my PC. I am confident it is a hardware issue but am seemingly ignorant to all of the wires and their uses on my PC.

Specs: AMD FX(tm)-6300 Six-Core Processor 3.50 GHz
8.00 GB of RAM
64-bit Operating System, x64-based processor
AMD Radeon R9 200 series

A:Audio ports on the front and back are not working.

What is the audio chipset status in Device Manager?

Read other 2 answers

I have an Inspiron M531R-5535 and about 3 days ago I noticed that none of the USB ports were working when I tried to back up my phone.  The next day, the Ethernet port failed.  It is not the wire, as it works on a different computer.  My WIFI is working fine, but it is really slow, so I would love to be able to get the port working again.  I am extremely unknowledgeable about computers, so any advice on this would be greatly appreciated.  Thanks!


Read other answers

This is a brand new custom built PC for web browsing for a motel lobby.

Win7 Home Premium
AMD A4-3300 Llano
MSI A55M-P33 FM1
Rosewill FBM-02 MicroATX Mini Tower

Running latest BIOS and latest drivers downloaded directly from manufacturer's website.

I tried switching between all 3 internal headers and none of them would detect the flash drive.

If I plug the drive in the rear ports it detects right away leading me to suspect the case's ports might be defective but I don't have another USB 2.0 card lying around to confirm.

Based on this info does it seem likely that the front ports themselves are faulty?

A:Front USB ports not working, but rear USB ports work…

You might check to see if the case end of the USB cables are properly plugged into the front panel holding the headers. Some board need more than one brand of USB drivers, Renesas, NEC, etc.

Read other 9 answers

I have an EVGA 750i SLI FTW motherboard and recently (after moving the motherboard to a different case) there is no sound coming from the rear ports. When I connect headphones to the front, the sound works. Is it a sound card problem (I'm using the integrated card)? It's not a big deal, I can just pick up one for 20-30 bucks but I just want to know the problem beforehand. Thanks in advance.

A:Sound issues: back ports not working, front (headphone) port works

the front ports are most-likely canceling out the rear ports, unless you've dealt with a similar setup that worked fine.

Read other 12 answers

usb ports are not working.  one usb port on left never worked properly...only will work with certain things like my keyboard, fitbit, etc., but not with my external back up system.  My right usb ports currently work for my wireless mouse and iphone, and worked until recently for other devices, but recently stopped working for my external back up as well as my tablet, camera, etc.  file manager / device manager does not show/recognize anything plugged into these usb ports.  However, just today, when i plugged in my external back up it made that "sound" but still no recognition elsewhere.  Please help.  Have not tried to download new drivers yet.  Have tried some simple steps i found online, but they have not worked.  Thank you.

Read other answers

Today i just bought some ear phones, with a connected mouth piece. Problem is that my two front ports are dodgy for the microphone and headphones. So if i put the jacks from my headset into the back, i have to take out my speaker input.. Is there any way i can have the speakers in, and the headset and revert back to each without going at the back and changing them? Any help appreciated

A:Headset not working, front ports not working

First, its possible inside your computer case, there is just a loose cable that is causing the problem with the front jacks on your computer. Check inside, right behind where the earphone jack is for a cord running to somewhere on your motherboard or Sound card.

If that dosn't work,
Do you have a CD/DVD player with a earphone jack and have you tried that?
Assuming its the port that is bad itself and not just loose, you could check in at radio shack, bestbuy, or newegg.com for a cord that splits the output. If you get lucky you might find one with a chanel select that will allow you to swap which recieves the output.
The other option, from radio shack I got a Bluetooth USB adapter for $20 and a good pair of BT earphones, again purchased online for cheap (I recommend samsung BT500 earphones).

Another alternative, my speakers have a earphone jack in them as well (the computer speakers, as well as the reciever I currently have my sound card plugged into).

If you have a quality home theater set up, for $80 on new egg you can pick up a good soundcard with optical, Coax, and AV out which you plug into your home entertainment center that again will allow you to use headphones.
Good Luck

Read other 2 answers

Hey guys.

I'm having a rather unusual issue with my USB 3.0 ports (Asmedia) on the front side. The back ones work fine so I'm unsure if it's anything to do with the drivers or even in the BIOS? Could anyone suggest any troubleshooting methods?

CPU-Z validation for specs below.
Speccy information:

A:Front USB 3.0 ports not working?

What does Device Manager show, any issue with USB Controllers?

Make sure the case USB ports wire connector is plugged into the Motherboard. Unplug then plug the connector back in.


Read other 9 answers


I have a Gigabyte motherboard in a Antec Lanboy case. The case has two front USB ports. The USB ports do not work with most devices. For example if I plug in a USB key or a webcam I get the balloon that says "the device may not be recognized". But if I plug in a keyboard, mouse, or RF receiver, it works. Could it be that the front ports are USB 1.1 or are underpowered? I've read that Gigabyte USB connections are a bit different, but I've checked them before and are as illustrated in the manual By the way, I'm on XP SP2 and the USB connections from the mobo are not a single block - they are individual pins.

Read other answers

I had to do a system recovery do to many problems, lost a lot. After reinstalling all of my softwear, I tried to plug in my dig. camera and found nothing. I also tried to use my CAD key and got nothing. The USB ports in the back of my computer work fine. My OS is windows XP. Thank you very much; j-vit

Read other answers

Hi, am having trouble getting the two front USB ports to work. I even swapped out a perfectly working front USB panel from another identical M91. But no luck so far. Both machines running identical Windows 10 without issue. Note that although the USB ports aren't working, the audio ports still work as they should. Any thoughts?

Read other answers

Hi folks, need help getting the front USB ports working on my TIO24D monitor. The M700 computer is installed in the back, monitor drivers installed but when I insert a USB drive into one of the front ports on the monitor, the LED in the flash drive lights up, then goes stays dark. There's an 'Unknow Device' in Device Manager..but I cannot locate the right driver for it (Lenovo support site or CD)! I called Lenovo Support and they were absolutly NO HELP. I hope someone on this forum can guide me to a solution, it's driving me nuts! Thanks,

device manager.PNG ?64 KB

Read other answers

Hey guys,
its rajkalyan here.
I have an Antec case (not sure of model, will find out)
and an ASUS A7V600 motherboard.
Using ASUS's guide for the USB ports in the front (the little pins had labels)
I put the pins in.
I can plug something in to charge, like an iPod, but I can't access the data on it.
Any help?


A:Antec Front US Ports not working...?

Double check the connectors and make sure they are correct.
The data lines are polarized.
+ needs to be connected to + and - to -.
Make sure the cable you are using is acually a data cable and
not just a charging cable.

Read other 2 answers

Hi there. I recently bought a barebones kit from Tigerdirect. It has usb 3.0 support, and the case I have is a cougar mid-tower case. Everything has been hooked up correctly as far as I know, and yet one of the usb ports on the front of my case does not work.

The connector that went into the motherboard from the front of the case, it yielded to both the usb 3.0 port, and the standard 2.0 port as well. So only one cable was plugged into the motherboard that I assumes powers both of them.

My usb 3.0 works (though I don't get full use out of it because I don't own any 3.0 devices to make it useful) but the standard 2.0 port does nothing at all. Doesn't even give power. I've tried plugging a phone into it, a flash drive, a plug n play device. Nothing. Does anyone know why the 3.0 port would be working and not the standard one?

I should also add that all the usb ports on the back of my case work fine too. It's just this one single port on the front of the case and I can't figure it out for the life of me...

A:USB ports on front case. 1 not working

Read other 7 answers

I built my computer November 1st 2007. Ever since then I haven't been able to get the front mic or audio ports to work. My front USB ports work fine though. I just recently started wanting to use them, so I didn't worry much about it until now.

I reinstalled all my audio drivers and chipset drivers, specifically the vista 64-bit ones (thats my OS) included on the motherboard disc. My rear audio works fine. Also, I'm 100% positive that the front audio cable is plugged into the motherboard correctly.

Whenever I plug something into the mic or audio port, it goes in fine, but my computer doesn't detect it.

Computer info:

XFX, Nvidia 650i Ultra motherboard.

Integrated Realtek audio.

Apevia X-Cruiser case (just in case it might be something wrong with the case)

I really appreciate any help!

A:Front Audio And Mic Ports Not Working

Before I look up your front panel connections and your mobo, let me ask you what speakers are you using? Does it have a separate (remote) volume control? Mine has jacks for both on the side

Read other 20 answers

A while ago, my front USB ports stopped functioning. The controllers still show up in the device manager even after reinstalling them (Or at least I think they do, it's one controller to two ports, right?), but whenever I plug in a USB device, even ones that previously functioned on these ports, nothing happens (The LED on my gamepad doesn't even light up.). I've tried scanning for hardware changes. The ports came with the case. The computer is custom built.

System specifications:

Windows XP SP2, using a custom shell <-Have tried uninstalling the new shell and putting default shell back to explorer, USB devices still did not work on the front ports.
Asus A7N8X bundled with nForce2 sound card.
AMD Athlon M10 Processor.
Two hard drives.
One Cd Drive. One DVD Drive.
nVidia GeForce4 Ti 4200 Videocard.

Any ideas are appreciated. It's a total pain to have to find my way to the back USB ports all the time.

Edit: Oh. Wait. Not sure if it actually is detecting three sets of two USB ports, the device manager lists the following:

Universal serial bus controllers
Standard Enhanced PCI to USB Host Controller​Standard OpenHCD USB Host Controller​Standard OpenHCD USB Host Controller​USB Root Hub​USB Root Hub​USB Root Hub​
Does this mean I have to figure out the enigma that is the front panel of my pc case? I hope not.

A:Solved: Front USB ports not working anymore.

Read other 9 answers

I noticed these past few days that my front USB 3.0 ports are not working. Whenever I plug a USB 2.0 flash drive into the front ports, the activity light on the flash drive itself does not turn on.

I did clean all old Windows updates using disk cleanup which may have caused the problem.

So far, I uninstalled the USB driver and tried to reinstall the software with no success.
I have attached a picture of a screenshot after the driver installation failed.
Thank you

A:Front USB ports not working, driver problem

Just a couple of questions, how did you reinstall the drivers? Through Device Manager or running from the motherboard disc utility? And did you have any USB devices plugged in when installed it?
Usually if you run the software from the motherboard disc and choose drivers you'll get a list of drivers with check boxes next to them, and any that aren't installed will be unchecked. Those would be the ones you need. The ASMedia XHCI controller is the driver for your mid board header which controls the front USB 3.0 ports and that look as if it's installed fine, so I'd run that motherboard utility and see what it shows up.
Also could you post a screenshot of Device Manager with the USB controllers section expanded.

For what it's worth I have a very similar set up in my back up rig (A10-5800k on an ASUS F2A85-V Pro) and have never got the front USB 3.0 ports working on the BitFenix front panel I added. Not saying we won't get yours working, just that you're certainly not alone with this issue.

Read other 9 answers

Hey everyone I am trying to fix an HP Slimline s5-1224. The front USB ports are not working. When I tried downloading the Texas Instruments USB Controller Driver and tried running it , I got an error about how its the wrong operating system or something of that nature. I am not sure if drivers are the issue with this problem or if its a hardware issue but either way I am trying to find out. The fact that the driver wont install is kind of wierd, can it be because its for Windows 7? I couldnt find any drivers for Windows 10 for this particular desktop. Any help would be greatly appreciated! Thanks 

A:Front USB Ports not working on HP Slimline s5-1224

Check within Device Drivers for any flagged items.  Check that the USB cable from those ports is still plugged into the motherboard.

Read other 1 answers

Hi guys,

My NEW PC's two front USB 2.0 ports suddenly don't work. It was OK when i first installed Win 8 on it, but since window update, the front ones just don't work anymore. I couldn't charge my phone using USB & the external HHD just keep flashing & beeping (no power source apparently upon googling). What happened? I didn't think i changed anything? Why suddenly stop working then? How can i troubleshoot? Would hate to bring the whole PC down to the local shop due to such minor issue. Appreciate your input. Thanks!

A:front USB 2.0 ports suddenly stop working

since it happened right after an update lets try to bring the computer back in time when it did work, please follow this guide: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/

Read other 1 answers

I'm learning as I go here so please be gentle. I upgraded from Windows 8.1 Home to 10 Pro and lost all networking capability (including Homegroup). After trying all suggested solutions on the entire internet, I did a Factory Reset. I ran all 200+ updates until 8.1 was back (factory OS was 8.0) and up to date. The networking issue was resolved, but I then realized that I had no use of the USB ports -- which were working fine before the factory reset. Still in 8.1 I attempted all online "fixes" to no avail. I then installed 10 again. Still no ports. Scoured the internet again and these are the things I can recall that I've tried: - Update controller drivers via device manager (using both methods...search, and choose from computer)- Uninstall USB controllers/Shut down/disconnect power & battery/hold down power for 30 seconds/start (and several      variations of this)- Update root hubs- Uninstall root hubs- Manually install new drivers from AMD site (including chipset)- Enable Legacy Support via Bios- Manually install legacy drivers from AMD site (because why not?)*note: I'm not exactly sure if the legacy drivers installed. I don't know how to tell except that I chose them manually to update by release date that matched the date on the download package I should also note that I tried to get Windows Update to install available drivers. The "yes" tick box is checked but when I run Troubleshooter it tells me Update is not configured to install drivers. ... Read more

A:USB ports (front/left) not working after upgrade from 8.1 Ho...

Hi @write_on, Thank you for posting at HP Forums. I understand that the USB does not work either with Windows 10 or Windows 8.1. According to the failure ID you gave, it is a USB failure with a code 434. It seems like a hardware failure. Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region. 

Read other 2 answers

I have had my hard drive reformatted recently and installed Windows 7 (from Windows XP). All the drivers and hardware are currently working fine. However, my front panel audio ports(mic and speaker) have stopped functioning.
The front panel ports used to function smoothly in my previous setup. The audio driver installed previously was Realtek HD Audio Driver and the OS was Windows XP.
Currently, I have a generic 'High Definition Audio Device' driver provided by Microsoft.
Is it possible that the front panels have stopped working due to the absence of the Realtek Driver? I read in numerous articles that the front panel ports could be enabled through the Realted HD Audio Manager. Is this true?
Can the problem be solved simply by installing new driver and software or do I have to explore the unknown (for me) realms of computer hardware?

Any help is appreciated! :D

Also, sorry for not posting specific information in this post, but I do not know precisely what information is needed. If the need arises, I will be happy to provide them.

Thanks in advance!!!

A:[SOLVED] Front Panel Audio Ports Not Working

Has anyone else experienced this type of issue? Does anyone know of the solution?

I'd really appreciate any help! :)

Read other 6 answers

We have a Prodesk 600 SFF and the USB3.0 ports on the front panel turn on and off repeatedly whenever we plug in any USB3.0 USB sticks or harddrives.  (i.e. - the device comes ready and then not ready and then ready again and then not ready all within a matter of seconds).   If we plug those devices into the USB2.0 ports there is no problem.  If we plug USB2.0 devices into the 3.0 ports, no problem.  We have this happening with both Windows 10 and Windows 7.  I've gone to the support site but do not see any drivers related to USB ports(other than USB keyboards/mice).  I've considered a bios upgrade but the box is already at L01 V02.57.  Has anyone else seen and solved this problem or does anyone have any suggestions on how to fix this problem?  Thanks.

Read other answers


I have had this computer for over a year, when I initially got it I noticed the two audio ports on the front of the tower were not working. I double checked to see if it was plugged in on the mother board in the right spot, it was. I decided to just leave it before anything else broke, but after a year I love my computer less and am willing to take the risk .

When I plug it into speakers into the front audio jacks (There are two) Realtek HD Audio does not give the message "A Jack Has Been Plugged In". The back ports work fine for the record.


Windows XP SP3

Motherboard: MSI 975X Platinum PowerUp Edition

Realtek HD Audio Manager:
Driver Version
Audio Codec ALC888.

If you need any other information please let me know as soon as possible.

Thanks in advance!

A:Solved: Front Panel Audio Ports Not Working

Well I got it working after much forum searching!

"Had same problem but problem isn't the chip.
In Realtec Audio Manager, if you hover over the pink and green icons for the front panel you'll probably see they're both set up for speakers or headphones.
To solve you first need to unplug the microphone.
Then click on the 'folder' icon, which is just to the right of where it says 'ANALOG'.
Then make sure you enable fron't panel jack detection and enable the auto pop-up dialog.
Then plug the mic in, and when the pop-up asks tell it that you've plugged in the Mic.
Suggest you disable the front panel detection and the auto pop-up afterwards as it's a right pain.
You can get a similar end result if you use the 'Connector Retasking' facility - just right click on the pink or green socket icon.
Hope this helps someone.

Read other 1 answers

We have a Prodesk 600 SFF and the USB3.0 ports on the front panel turn on and off repeatedly whenever we plug in any USB3.0 USB sticks or harddrives.  (i.e. - the device comes ready and then not ready and then ready again and then not ready all within a matter of seconds).   If we plug those devices into the USB2.0 ports there is no problem.  If we plug USB2.0 devices into the 3.0 ports, no problem.  We have this happening with both Windows 10 and Windows 7.  I've gone to the support site but do not see any drivers related to USB ports(other than USB keyboards/mice).  I've considered a bios upgrade but the box is already at L01 V02.57.  Has anyone else seen and solved this problem or does anyone have any suggestions on how to fix this problem?  Thanks.

Read other answers

My XP is having problems, none of the ports work any longer, they are not recognized. I cannot connect to the internet, but I know its just my desktop, because my laptop works fine with the same modem. What can I do?

Read other answers

We cant get the Ethernet ports to work on our new motherboard we had just got a Gigabyte GA-Z170X-Gaming 6 and we cant get internet. we already tried uninstalling the drivers and reinstalling them, getting the drivers from the gigabyte web site, we tried wipeing the hard drive and reinstalling all the drivers from disk from the motherboard. We tried replacing the Ethernet cord, using a different router and we tried a different os "windows 7" too we are currently running windows 10 can anyone help?

A:Ethernet ports not working.

After you do a clean install of Windows 7 or Windows 10 in that computer, you need to install the drivers for its primary devices(chipset, graphics, audio, wireless , ethernet, etc.).
The chipset driver needs to be installed first before any of the other drivers are installed so the Windows operating system can properly detect and configure the computer's devices.

Gigabyte GA-Z170X-Gaming 6 motherboard
The "Support & Downloads" section will provide you with the necessary drivers.


Read other 3 answers

Hi, we've just moved into an apartment and have realized the two ethernet ports in each of our bedrooms aren't working. We contacted our real estate agency, who first told us to "buy a new one", but after some further explanation told us they would get back to us tomorrow on whether it is our problem or theirs. So, in the meantime, I was hoping you guys could offer any help or explanations or things to explore so that we can fix it on our own.

I looked around the internet and found that there is usually a central hub where these wires come together behind a panel somewhere. I've checked all the bedroom closets but didn't see anything. There is another closet with the hot water heater and something else but I didn't see any wall panels. There is another large panel in the wall by the laundry room with the air filter, and above that are a few electric charts and labels that cover something but it says it is dangerous to remove with the power on. There is another closet on our balcony with a cable box inside, but it is locked with a termination lock.

We have cable internet though Northland if that matters.

A:Ethernet ports in rooms not working

Read other 12 answers

The USB ports on my friend's laptop (HP Pavilion DV6000 running XP Home) randomly stopped working about a week ago. He hasn't made any changes to the system in some time. When you plug in a USB device, it gets power, but the computer doesn't recognize it. Here's what I've tried so far:

- Uninstalled all USB drivers from the device manager
- Unchecked the "allow computer to turn off this device" option under power management
- Installed newest version of the nVidia cihpset
- Made sure that USB is enabled in the BIOS
- Tried a registry fix found here - http://forums.techguy.org/hardware/673766-usb-ports-suddenly-stop-working.html

Unfortunately, nothing has worked. What worries me is that I also tried using an Ubuntu live cd, and no USB devices were recognized there either. I'm thinking that this might be a hardware problem which can't be fixed, but does anyone have any ideas on what to try before I declare this problem unfixable?

A:USB Ports Stopped Working


have a look here: http://forums.techguy.org/hardware/689550-usb2-problem-win-xp.html

I also tried a live Linux cd (Puppy)

Hope this helps


Read other 2 answers

My ASUS X83VB has 5 USB ports. I have Windows 7 64 Bit, it was a clean install 3 weeks ago. It was working fine until today, I noticed that my Ipod Shuffle wasn't recognized when I plug it into a USB port (Device not successfully installed, Device manager shows a code 43). I tried another USB port, no luck. Tried one on the back, and it works. It turns out that the Shuffle only works on 2 of my 5 ports. That's not good.

So I did the usual routine of restarting, uninstalling / reinstalling the driver / iTunes, and uninstalling / reinstalling the USB driver. I even went as far as doing System Restore as far back as 11/23 (and I know it was working fine back then). Even the system restore didn't help (so I reversed the restore). Reckon it might be the Shuffle's problem, so I hooked it to another computer. Works fine as usual, so I know it's not the Shuffle. Then I unplugged the Microsoft mouse from my other computer (and the mouse works fine on that other computer), and plug it into this one. The mouse is not recognized for ALL USB ports. Awesome.

I realized once I turn on my computer and go to Device Manager (without plugging in anything), I still see an "Unknown Device" with that yellow triangle with and exclamation mark, and I can't get rid of it regardless of uninstalling, updating, or disabling the driver (and can't rollback since the button is faded). I really hope it's not hardware failure, though I really don't think it is since it's happening for multiple U... Read more

A:USB Ports Stopped Working

Welcome! Where is the yellow mark in Device Manager? I did not catch what you said: does anything work on those ports?

Read other 9 answers

I am in a spot of bother since I have to give an important presentation and all of a sudden my USB ports (3) in HP pavillion dv6(running windows 7 64 bit) stopped working. I plugged my friend's ipod touch to charge from the computer and it did not work and after that none of the ports will work. I tried reinstalling the drivers, restarted the computer multiple times and even ran a virus scan but its of no use. Out of the 3 ports only one says "windows detected a problem with the device", the other 2 wont even say anything. I even checked at the registry keys to see if the USB ports are enabled and they were fine. My warranty expired this December so now I have to pay HP for any trouble shooting.
Is there any simple fix to this solution which I am missing?
Thanks a lot for your time!

A:USB ports stopped working

Two possibility come to mind there may be more of course.

1. A USB port has become physically damaged
2. The port may be OK mechanically and the device damaged the electronics

Read other 1 answers

It would be great if anyone has an idea what kind of problem I am dealing with here.
Two days ago, my USP ports just stopped working. I turned off my Toshiba Satellite A305-6829 in the evening, the next day I turned it back on, nothing.
I tried to connect my mouse and two different external hard drives, their light is on, so there is power, but the devices are not recognized.
In the device manager, it shows a yellow exclamation mark next to all the USB ports and under properties it says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".
I tried to uninstall the drivers and reinstall, it's still the same.
Is there anything else I can do? Is it likely to be a hardware problem? The laptop is only 4 months old and everything else works fine.
Thanks so much for any suggestions,

A:HELP!!! USB ports stopped working!

Try this fix by JohnWill

Johnwill's solution

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
Microsoft MVP - Shell/User

Read other 1 answers

I plugged an old USB TV tuner stick into my new laprtop to see if the TV tuner was still working. There was no response from a previously working USB port in the laptop so I took it out and put it into the neighbouring port. Now both ports do not respond to anything.Are there fuses built into laptop USB ports that could have blown? When I go to Device manager and do the usual diagnostics and try to uninstall the bus controllers, the uninstall `in progress` window pops up, but then nothing happens.I have to ctrl/Alt Del to get my laptop back.Does uninstalling bust controllers take a long time??

Read other answers

usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message

clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.

this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem.

A:usb ports have stopped working

Quote: Originally Posted by obadagibidaz

usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message

clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.

this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem.

Have you updated drivers or downloaded any programs in the last 2-3 days?

Can you see them in your device manager? computer>system properties>device manager (left)>Universial serial bus controllers (usb)
Any yellow triangles?

A system restore would more than likely fix it if your really stuck.

Read other 9 answers

I was working normally, playing a game, but then suddenly the sound stopped working. I identified that it was the USB ports, not the speakers, that were not working. The computer has 12 USB ports, all of them have stopped working. Is there any way this can be fixed? I ran the TSG SysInfo, but it just came up with this:

Tech Support Guy System Info Utility version
OS Version:
Processor Count:
Graphics Card:
Hard Drives:
Antivirus: None

I'm guessing it shouldn't do that. Please help me as soon as possible! Oh, sorry if this was posted in the wrong section!

A:USB ports stopped working

Read other 10 answers

My front and rear USB 3 ports stopped working. The rear USB 2 ports still work. When I plug an external HDD into the front USB 3 ports it powers up the drive, but it isn't recognized in Windows Explorer. My USB card reader doesn't light up. Device Manager doesn't show any USB 3 devices, and nothing is showing a yellow x in Device Manager.

Any ideas? The last time I used the front ports was a few weeks ago at most. There have been Windows 10 updates since then, but I don't know specifically when they stopped working.

Read other answers

hi guys, this problem has been plaguing me for a long time now. tried searching everywhere but none of the solutions seem to be working. My USB ports were working fine until one day when i uninstalled my HP printers drivers and software. It doesnt show any problem in the Device Manager(i.e no exclamation marks) but devices seem to be drawing power from the ports, only windows does not detect these devices. When i plugin any device, i don't get the sound which i usually do nor a popup from the system tray. Plz guys help me out as I;m really really stumped.
Im using Windows Xp Proffessional with SP2.

A:USB ports just stopped working !!

Read other 12 answers

Hi, all of my USB ports stopped working. I have a 9mth old Dell Inspiron 5759 with Windows 10 and all updates. In DEVICE MANAGER, it shows all USB drivers as up to date and running correctly. Have though about uninstalling/reinstalling them but were do i get the replacement drivers or will Win10 automatically see they're not there?
If i plug in my MP3 player it is not recognized at all and won't charge/sync. DEVICE MANAGER shows it as an unsupported device and says "The drivers for this device are not installed. (Code 28). A service installation section in this INF is invalid. To find a driver for this device, click Update Driver." To my knowledge, the device does not have a specific driver and Sony does not provide one. I have never needed one previously.
If i plug in my phone I can charge but not sync. In DEVICE MANAGER, it shows as my phone like normal and says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).
Online, searching "Code 19" seems to apply to CD/DVD drives and mine will now not play CDs and I cannot see it in Win Media Player but I can see it in File Explorer and click on it but nothing plays. Music on my hard drive plays normally.
Any help anyone can give is greatly appreciated. Thanks. 

Read other answers

On my Hewlett-Packard 110-412na machine running Windows 8.1, the USB ports stopped working a couple of times recently

Since USB is the only interface between keyboard and rodent, and I waited 20 minutes or so, I had to switch the machine off and back on again.

I looked in Device Manager where everything looked ok (no yellow flags). The properties of all the devices stated that they are all working properly.

On the second occasion I was writing in Notebook, which doesn't have automatic saving, and lost a lot of work.

What might have been the cause of the USB shutting down?

A:USB ports stopped working.

Bad or missing driver. You can use Speccy from piriform.com to see what it shows.

Read other 2 answers

I regularly use USB flash drives. Today, they ALL stopped working on ALL ports. They are from Kingston and Cruzer, and I have two USB 2.0 ports and one USB 3.0 port. When I plug in a flash drive, the drive letter I had assigned to it appears under This PC as a removable device, but if I click on the drive letter, I get a message, "Please insert a disk into [driveLetter]:." Also, there is no option to safely remove the drive; it's as if the drive isn't there at all! In device manager, in both Root USB Hubs and in the Generic USB Hub, I unclicked the checkboxes to have the computer turn off the device to save power. I restarted the PC, but that did not help. Could the problem be HP 3D Drive Guard? If so,is there a later version than March 2016? I reinstalled that one, but it did not help either. Has anyone seen this issue before? Thank you.

A:all usb ports stopped working

Hi,When you go into device manager under universal serial bus do you see your devices listed?-Try uninstalling drivers for pen drives and then reboot computer If you go into disk manager (right-click on start > disk manager) do you see your devices?-Try assigning new letter to drive Let me know,David

Read other 1 answers

I have a problem with my desktop PC. The USB ports are not working so I can't use my keyboard or mouse.

I'm not sure if it has any connection with this, but today I tried installing a SSD to my system with no luck. While doing that, I set the BIOS to AHCI as I read that would be the most optimal. Well, I kept getting errors trying to install Win7 to the SSD so I decided to save it for a later time. Then I turned off my PC, unplugged the SSD and plugged my HDD back in. On boot up, I entered BIOS and set settings to default. After this my USB ports stopped working..

I have tried turning off my system, unplugging the powercord and the CMOS battery for at least 15 minutes with no luck. I have also tried plugging my keyboard into every single USB port my PC has. I can't even enter BIOS or press F8 to enter safe mode now. Any suggestions? I'm using WinXP and my motherboard is a Gigabyte GA-870A-UD3.

A:USB ports stopped working

Borrow or purchase a ps2 kb. Enter BIOS and enable USB KB/Mouse. I'm not sure it is called exactly that, but it is something similar that you will be able to find. I too have a Gigabyte motherboard (older than yours even) and have had problems with it liking USB kb inputs until I explicitly set that in the BIOS. What is weird is sometimes USB will work if that isn't set, or sometimes it will half-*** work, as in I could get into the BIOS or force the boot selection menu, but then the kb wouldn't work.

So bottom line is, I know what you are describing, but I don't know of a good fix, outside of just acquiring a ps2 kb which will get you out of this situation 100% of the time.

Read other 4 answers

Hey Guys...I got a Thinkpad Yoga 14 (20FY0002US) that is a couple years old. About 2 months ago 1 of the 3 USB ports stopped working, then 1 month later another one stops working. Now the third one is starting to not work. Things I've tried so far:- Device Manager - Enabled/Disabled, Uninstalled all of them- Searched for updated driver software- Restart The only thing I use those USB ports is for gaming (PS4 Controller) and mouse.  I find it hard to believe that could be physically damage but I dont know.  Been thinking about taking it to get looked at but wanted to check here first. Thanks  

Read other answers

hey guys i recently just switched on my pc and found that all the usb ports have been disfunctional i did not ad any new hardware nor did i install any new software. im using vista ultimate can someone please help me as my printers and all my external drives are no longer working. Is there a driver update or a link of any software that can fix the problem.
when i plug a device into my usb it shows power on the device but my computer does not register it....

please help

A:My usb ports just stopped working

Look in your device manager and see if any USB devices have show to be not working or not installed. In any case try deleteing the USB Controller and letting Windows reinstall it.

Read other 3 answers

Hi everybody, I was updating my drivers on my xp desktop, suddenly the devices attaced to ports stopped working. I assume I was downloading a usb port driver ets I cannot remember. Now none of my ports are working (4back and 2 front) I have done the usual device manager check which shows two standard openHCD USB Host Controllers and two usb root hubs, I have tried to uninstall them and reboot (after turning off system restore) no use my pc does not recognise any device connected to the usbs. Checked BIOS nothing obvious. I am considering downloading a new motherboard driver install. Can anybody help me please. Thanks.

Read other answers

Hello guys!
This error happens suddenly... All the USB devices and the ports are working, they are activated on the bios, but they don't work when the Windows starts... In the Device Manager it shows an exclamation on USB controllers an says about code 10...

If I remove all the devices and then "Check for new Hardware", windows recognize all of them and everything works fine... Bu is just restart the pc and the error returns...

I've already updated the BIOS from Motherboard (updated it from USB, worked 100%), but when entering in Windows.

I've tryied to look for some Drivers, but didn't find nothing about USB drivers for my MB and Windows is using the "generic" USB Controllers...

IThe MB is a Gigabyte GA-MA69VM-S2 (which is supported by Win7) and I'm using Windows 7 x64

Thanks guys

A:USB ports stopped working right...

How long have you been having this problem? Is this a new motherboard and a new installation of Windows 7? Did it work prior to upgrading (if you did) to 7?

Read other 9 answers