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brightness is not working

Q: brightness is not working

my laptop's brightness is not working and why i can not download apps frome store.

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RELEVANCY SCORE 200
Preferred Solution: brightness is not working

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RELEVANCY SCORE 56

i have hp notebook 15 ac 119 txbecause of various errors after windows update i put my system on recovery after the recovery again the problems have started coming. recent problem is of brightness. i cannot adjust my brightness at all. F-keys from keyboard have no effect and even it can not be adjusted through control pannel. i checked in device manager regarding the dispaly drivers update. it says i am using the latest versions of display  drivers.please help. 

A:brightness keys not working ; can't adjust brightness at all

Hi, I'd try reinstalling the amd/intel switchable graphics software package on the link below as it mentions a fix related to the f2/f3 keys. http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74717.exe When this has completed, restart the notebook. Regards, DP-K

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RELEVANCY SCORE 46.4

For some strange reason, the brightness doesn't appear to be increasing or decreasing anymore. Whether I try it from the FN key function, or the power options and even under settings on the right swipe menu, the brightness on the monitor is not changing. I trying rebooting, but that didn't help either. I'm runing an acer aspire ES1-512-C1W0 with Windows 8.1 64bit 4GB RAM. Any ideas what's wrong?

A:Brightness not working

Well, nevermind. Problem solved I guess. I did a restart instead of a shutdown, and it looks like it started working again. Not sure why it wasn't before.

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RELEVANCY SCORE 46.4

Suddenly from yesterday brightness controllers are not working. i dont know what happen? suugest the best solution

A:Brightness is not working

Hi @Kuladeep127,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the brightness. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Please get back to me, so I can help you.

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RELEVANCY SCORE 46.4

My probook cannot control the brightness by fn+shortcut. I've tried to update the driver and reinstall the driver but it still not working. Any recommendations? Thanks in advance.
 

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RELEVANCY SCORE 45.6

hp15 notebook pcwindow 7 

A:brightness keys not working

If you are looking for some assistance, you will need to identify your notebook with its complete product number. Otherwise, we really can't help you. When logged into Windows. Hold down the Fn key and tap the Esc key. That will invoke a system information window. Post the product number seen there.   You posted this in the desktop section.  You own a notebook. I will move this to the notebook section.

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RELEVANCY SCORE 45.6

sir my laptop brightness keys are not working in windows 10. please solve the issue

A:brightness keys f2 and f3 not working

Hi Have you tried the combination of fn key and the f2 key?

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RELEVANCY SCORE 45.6

hp15 notebook pcwindow 7 

A:brightness keys not working

If you are looking for some assistance, you will need to identify your notebook with its complete product number. Otherwise, we really can't help you. When logged into Windows. Hold down the Fn key and tap the Esc key. That will invoke a system information window. Post the product number seen there.   You posted this in the desktop section.  You own a notebook. I will move this to the notebook section.

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RELEVANCY SCORE 45.6

My fn buttons for brightness don't seen to be doing anything at all, they just seem useless. I don;t know how to fix them at all, please help!

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RELEVANCY SCORE 45.6

Hi,My brightness control does not work. Fn buttons for brightness control don't work as well. I've tried all methods given on the internet such as updating the driver through device manager, changing the startup application etc. Quite frustrating that I cannot change the brightness settings. However, I realise that after I click on 'Let me pick from a list of device drivers on my computer', it states that I have two of the same display adapters.  Thanks  

A:Brightness control not working.

I'd suggest removing/deleting them all from device mgr. Then reboot and allow the system to re-install. Jack E/NJ

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RELEVANCY SCORE 45.6

Please help me to solve this problem

A:brightness key is not working in my win7 64 bi

Hi, Try the following. Download the Intel HD Graphics driver on the following link and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69589.exe When done, download and reinstall the Chipset driver on the link below. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69575.exe When this has completed, do not restart the notebook as prompted, instead open your Downloads folder, right click the Intel HD Graphics package and select 'Run as Administrator' to start the installation. When this has completed, shutdown the notebook. Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Start the notebook and let Windows fully load for a few minutes before checking. Regards, DP-K

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RELEVANCY SCORE 45.6

after formatting my system i descover that the button which is used for increasing and decreasing of brightness is not working please i need a help

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RELEVANCY SCORE 45.6

I recently needed to adjust the brightness of my screen but got no response when pressing F2 or F3.  The tiles in the display setting show brightness but when I toggle the brightness does not change.  Please help because my screen is giving me a headache

A:Brightness Keys not working

Hi, Please try with fn key as mentioned on the following instructions     http://support.hp.com/au-en/document/c00832191 Regards.

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RELEVANCY SCORE 45.6

Hi there.My f2 and f3 controls for brightness are no longer working.My laptop is stuck at dim and I could barely see anything during daytime.I hope you can help me as this is what I use for work.Thank you!

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RELEVANCY SCORE 45.6

Hello, My HP Probook 450 is with Windows 7 and the combination FN + F9/F10 is not working. The other FN keys seem to be in order, but I can't change the brightness of the desktop directly with the FN keys. Can you please help me fix this problem?











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A:Probook 450 fn + brightness not working

Did you just install Windows 7 on it or had the brightness key been working and just stopped? The brightness adjustment depends on the video driver and also on the Hotkey Support driver here: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5359407&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4058%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken So I would reinstall the Intel chipset driver, the video (AMD or Intel) and the Hotkey driver and see if it clears up the problem. If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 45.6

Dear Team,   We purchased new Notebook HP 240 G4. In which we install windows 7 (64 Bit) we download all the drivers from HP support and also installed. But Brightness key F2 and F3 not working on HP 240 G4.  Please help 

A:Brightness Control Key not working (F2 & F3)

Hi Have you tried the combination of fn + F2 or F3 key at the same time?

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RELEVANCY SCORE 45.6

just got my laptop earlier today Asus m50 series and it is way too dark, so i tried to turn up the brightness setting and it was up at 100% while plugged in and 80% when it is on battery,
i turned them both down to 0% and there was no difference with or without battery then what it is at 100%, is there a setting i am missing
my first time in vista and i just dont think i am looking at the correct settings

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RELEVANCY SCORE 45.6

Dear All! A few weaks ago I bought a new HP ProBook 440 G3 notebook and everything is working perfectly, only the FN keys for screen brightness are not working (the other fn keys for volume etc are OK). I was informed that I should download the missing codec / program from HP to fix this, but I cannot find it anywhere. Could you please help me? Thank you in advance.

A:Screen brightness FN+F4/F5/F6 not working

Here is the driver page   http://support.hp.com/us-en/drivers/selfservice/hp-probook-440-g3-notebook-pc/7834551 You need probably the video driver and hotkey support

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RELEVANCY SCORE 45.6

Hi, I was just reading things and suddenly my screen blacked out entirely. For whatever reason, I felt like I should shut down the computer and restart, and now my screen is permanently dimmed. I'm running Windows 7 Professional 64 bit on a toshiba laptop, if that helps.
I've tried the power options menu and nothing worked. The brightness slider worked fine before, of course.

A:Brightness slider not working at all

Hi Welcome to Seven Forums .. What is the exact Model Number of your Laptop ? Do your Function Keys work ?

Read the Link below and tap on each Key to see what effect it has ...
http://www.mytoshiba.com.au/products...function-keys/
Also please perform a System Scan and Post the results ..

SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 45.6

i am using hp pro book 450 g1 , my functional keys for brightness are not working .kindly give a solution .

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RELEVANCY SCORE 45.6

I buyed hp laptop. It came with DOS but i changed it to windows 8. But the brightness keys were not working. But all others keys were working properly.

A:brightness keys are not working

HP does not post Windows 8 drivers for that laptop just 7 and 10. Check device manager and see what is showing for display adapter. If it is Microsoft Basic brightness adjustment will not work. I suspect you need quite a few drivers for it which we are going to have to help you get from hardware manufacturer sites.  Post back with identity of display adapter. 

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RELEVANCY SCORE 45.6

When in settings the "brightness icon" is not working, when clicking the mouse over the icon, the following message appears: (windows can't adjust the brightness on this display) Before it was working just fine.

A:Brightness icon not working

Try the FN + F2 (brightness down) and FN + F3 (brightness up) to see if those shortcuts are still working:

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RELEVANCY SCORE 45.6

After installing new Windows7 Proffesional  OS. Brightness control keys are not working of my laptop. My laptop model is HP 15-r249tu  I search for drivers but not find suitable and working driver for my laptop.  I have hotkey driver software but this soft not installing ...plz help to solve this problem.

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RELEVANCY SCORE 45.6

Hello, I have restored my computer a while ago and reinstalled all of the drivers for it but I have come across the problem of not being able to adjust the brightness. There's not even an option to adjust the brightness in the control panel. I have attempted to uninstall the standard VGA graphics adapter and reinstalling the AMD High definition graphics driver but every time I do that the graphics driver fails. I don't know how else to fix the problem.

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RELEVANCY SCORE 45.6

I have a Dell Inspiron 5555 that I purchased today from the Microsoft Store.  The computer works great, but I've noticed that when I try to change the brightness using the brightness keys (F11 and F12) to adjust the brightness, they don't work.  I did get it to brighten up the screen once, but after doing that, I have been unable to make any changes.  Has anyone seen this and does anyone know something I can do or try to see if I can make these keys work?

A:Brightness Keys not working

The F keys toggle between Media and normal functions by using the FN key. Try using the FN key with the brightness F key--which is not necessarily F11 or F12. Check your manual. The sun symbols on the Function keys might tell you where the brightness settings are. On my model it is F3 & 4.

You can reverse the toggle settings to make the function you use most the default. The default doesn't use the FN key.

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RELEVANCY SCORE 45.6

Hi, I have HP 15-ac 120tx laptop with windows 10 whis is i recently brought. On my laptop brightness keys (f2+f3) is working fine for few days, but suddenly its not working. I also try to changed  the brightness from grpahics propertiy but its aslo not working (Apply button is disable). please give me any solution for this. Thank you.

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RELEVANCY SCORE 45.6

After installing new Windows7 Proffesional  OS. Brightness control keys are not working of my laptop. My laptop model is HP 15-r249tu  I search for drivers but not find suitable and working driver for my laptop.  I have hotkey driver software but this soft not installing ...plz help to solve this problem.

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RELEVANCY SCORE 45.6

Hi,My brightness control does not work. Fn buttons for brightness control don't work as well. I've tried all methods given on the internet such as updating the driver through device manager, changing the startup application etc. Quite frustrating that I cannot change the brightness settings. However, I realise that after I click on 'Let me pick from a list of device drivers on my computer', it states that I have two of the same display adapters.  Thanks  

A:Brightness control not working.

I'd suggest removing/deleting them all from device mgr. Then reboot and allow the system to re-install. Jack E/NJ

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RELEVANCY SCORE 45.6

I performed a clean install for Windows 10 on a ZBook 15 G2.  I installed the drivers from HP. The issue is the hotkeys to change the brightness does not work, however, all other hotkey functions work just fine.











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A:Brightness HotKeys Not Working

You can try the link shown below to resolve this issuehttp://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343205&swItemId=ob_142323_1&swEnvOid=4132 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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RELEVANCY SCORE 45.6

My brightness button is not working. Please advise

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RELEVANCY SCORE 45.6

I seen all the past replies on fixing this problem. One even said HP enables the keys f1-f12 eventually. Even so, I brought this notebook just last Christmas '15.  Here's the rub,  Microsoft installed some updates recently, since then the f2 & f3 for bbrightness are the only f-keys enabled. Not all users are young, these keys are a must for seniors who are on computers and eyes aren't what they use to be. I even downloaded the driver again for this and still not workng. Should I take it back to store? Still under warrenty.











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A:f2 and f3 brightness keys not working

Hi @Hollisbred,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with blightness keys . I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please get back to me and I will do all I can to help. 

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RELEVANCY SCORE 45.2

After installing new Windows7 ultimate OS.Brightness control keys are not working of my laptop.My laptop model is HP RT3290I search for drivers but not find suitable.I  also search for wifi driver but not find suitable.SO please solve my problem. THANKYOU  1  

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RELEVANCY SCORE 45.2

Hi everyone,
About a week ago, my laptop's brightness key stopped working.
It's not a hardware problem because if I try changing it from control panel I fail. Brightness icon disappeared into windows 10 home x64 1151 as well as control center.
I tried reinstalling both Intel and Nvidia drivers.
the machine is an Acer E5-571G-50NS upgraded to Windows 10 about a year ago.
Thanks in advance,
cheers!
 

A:Display Brightness key stopped working

When you say you 'fail' changing brightness in the control panel do you get an error message, what do you mean?

Is your PC fully up to date with Windows Update?
 

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RELEVANCY SCORE 45.2

I have the strangest problem... When on battery (and only when on battery) my screen brightness keys (f2, f3) don't work. When I press them, the popup appears in the top left, but it won't move up or down with the keys. Using the touchscreen or a mouse I can drag it and it does indeed adjust the brightness. When plugged in to charge, the keys work as they would normally. I have tried disabling and enabling the "Generic PnP Monitor" device as well as reinstalling graphics and chipset drivers. I also tried changing the power profile and obviously restarting. Any ideas?

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RELEVANCY SCORE 45.2

please help me i have installed intel chipset driver and intel hd graphics but my screen brightness stucks at maximum and my bluetooth not working so please kindly help me to solve this issue...thanks in advance

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RELEVANCY SCORE 45.2

Hi, I have bought HP g5 245 and have installed windows 7 ultimate 64 bit. I am facing a problem that i am not able to reduce screen brightness using the brightness buttons. The brightness is stuck at the highest level. Please suggest solutions

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RELEVANCY SCORE 45.2

Good morning, I am lucky enough to have a shiny new ZBook 15u G3 which has a clean W10 install.  Lovely machine but I am expriencing some niggles with the hotkeys, specifically brightness (f5,f6) and I am not sure whether mic mute is working either (f10).  Keyboard backlights are fine (f3) as is volume (f8,f9). I ran the HP SoftPaq download manager to find all the specific drivers for this machine and while the HP Hotkey Support software seemed to be included in the bundle, it did not install. I have tried downloading and installing it separately but  keep getting this error message:  The file does exist, and I have tried running it directly from the 'Progam Data' folder but get the same error.  Finally I tried copying the msi file directly to the desktop which seemed to let it install i.e. it is listed in 'Programs and Features' but the functionality is still missing. I have also tried updating to the latest bios. I can change the brightness in the display settings and can increment in 25% steps in the action centre but it is not the same as just being able to tap a button.  This was an expensive machine and I am somewhat frustrated that this basic functionality that I require regularly is absent. Our IT guys are currently out of ideas, so any help or suggestions will be much appreciated.

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RELEVANCY SCORE 45.2

My notebook is HP 15-r022tx running windows 7 Ultimate 64 bit, 8gb ram and 1tb hdd, Interl HDisplay graphics family and NVIDIA GeForce 820M.  I recently upgraded my OS to Windows 10 and then downgraded back to Win 7(last week).  Two to three days ago, all the hotkey functions of the Function keys (functions that DONT require the use of Fn key) stopped. The Function keys work fine (e.g. Fn+f5 or Fn=f3 work fine), but the volume up or down or mute, brightness up or down, wifi on/off etc, wont work ? I have no idea how this happened or why.Any suggestions ? 

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RELEVANCY SCORE 45.2

Hey guys, so I upgraded to Windows 10 which caused the computer to automatically update my drivers and what not on July 29th, and here I am with a brightness adjustment that does not work whatsoever. Pretty much, whenever I press the less/more brightness buttons on my keyboard, the display will show the brightness gauge going up/down but the actual screen brightness remains constant. Yet, when I roll back the driver it manages to allow my brightness adjustment to function again, but my second monitor will not connect even though it is plugged in via HDMI. Obviously attempting to get my old Windows 8 driver will do me no good since this laptop is no longer a Windows 8. I'm pretty stumped here, especially since I'm not the best with the complex side of computers, I'd just like my brightness adjustment to work again while maintaining/keeping everything else Thank you in advance for your help

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RELEVANCY SCORE 45.2

I was listening to music and all of a sudden it stopped playing and a window popped up saying there was a file error. I tried restarting and updating but when it turned back on the icons on the Taskbar disappeared. Before I could see all the things I pinned to the bar, the battery percentage, wifi, etc, but now I only see the start button and task view on the left and hp support and notifications on the right. The sound occasionally comes back on but I cannot adjust it via keyboard, I cannot check my battery power, and I can't adjust the brightness on the keyboard or in the power settings.This sort of thing has happened before on serveral occasions and it just went away on its own after a few weeks. I tried starting explorer.exe in the task bar, draining the battery, updating, but none of it worked, please help.

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RELEVANCY SCORE 45.2

I am just fade up of this issue two days back my keys for brightness (f2 & f3) were working and for volume (f6,7 & 8)now they are not working as I have to go to control panel for brightness changes , I already update my drivers in Device manager but still my issue isn't resolvePlease help me and guide me what to do?? 

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RELEVANCY SCORE 45.2

I was listening to music and all of a sudden it stopped playing and a window popped up saying there was a file error. I tried restarting and updating but when it turned back on the icons on the Taskbar disappeared. Before I could see all the things I pinned to the bar, the battery percentage, wifi, etc, but now I only see the start button and task view on the left and hp support and notifications on the right. The sound occasionally comes back on but I cannot adjust it via keyboard, I cannot check my battery power, and I can't adjust the brightness on the keyboard or in the power settings.This sort of thing has happened before on serveral occasions and it just went away on its own after a few weeks. I tried starting explorer.exe in the task bar, draining the battery, updating, but none of it worked, please help.

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RELEVANCY SCORE 45.2

I have a dell latitude d620 and one day the up and left keys magically stopped working.. later on I had the brightest idea to see whats the lowest level of brightness possible, now I'm pretty much screwed because I cannot get the brightness back up to normal (which is a pain in the rear end) using the FN+UP combination.

I've searched the web trying to find a solution and cannot find anything, any solutions?

Help is very appreciated

A:Up key not working, Brightness stuck on low settings (FN+UP)

Welcome to Seven Forums Nurein615. I think you can adjust it in BIOS with the down right keys (I hope they work!). Here is a (poorly made ) video that will illustrate how. Basically, F2 at boot, then video settings, then brightness. Don't go too bright as you have no left key to turn it back down! Good luck!



Dell D630 Lattitude Brightness Settings from The Bio's Menu. - YouTube

A Guy

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RELEVANCY SCORE 45.2

my brightness control hotkey is not working.i have windows 10 (64-bit) come with laptop.after some time hotkey for brightness stop working and i can not either chage brightness from display settings,brightness cann't change from any where else from laptop my battery drain fast.so please help to solve this problemprovide any link of latest driver.so it will be more helpfull

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RELEVANCY SCORE 45.2

On some of the mpg files I download the brightness slider doesn't seem to work. It just pops back to the center spot. Many of these movies are too dark so it is really needed. Any suggestions?
 

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