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User Account Picture on Logon Screen size "Windows 7 Ultimate x64"

Q: User Account Picture on Logon Screen size "Windows 7 Ultimate x64"

Okay first hello and thanks for any info you could provide.

First my screen resolution is 1920x1200

The logon screen is this same resolution, thus the User Account Picture on Logon Screen size looks about 1 inch squared

Is there anyway to change this to make it larger

Note: I'm talking about the User Account Picture not the logon screen

Preferred Solution: User Account Picture on Logon Screen size "Windows 7 Ultimate x64"

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A: User Account Picture on Logon Screen size "Windows 7 Ultimate x64"

Quote: Originally Posted by ZeroProfile

Okay first hello and thanks for any info you could provide.

First my screen resolution is 1920x1200

The logon screen is this same resolution, thus the User Account Picture on Logon Screen size looks about 1 inch squared

Is there anyway to change this to make it larger

Note: I'm talking about the User Account Picture not the logon screen

If you're the only person that uses that pc, set a password and it will help make your pc more secure, plus you will have a bigger user account picture.

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I Want To Change"Windows 7 Ultimate" On Logon Screen To Anything I Want Is There A Way To Do That If So How(BTW Id Rather Not Use Tuneup Utlities)

A:Change"Windows 7 Ultimate" On Logon Screen To Anything I Want Please H

Hello Dylan, and welcome to Seven Forums.

This may be able to allow you to do this.

Log On Screen - Change or Remove Text Branding

Hope this helps,

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I have tried to find an answer to this but cannot. Lately, I noticed my User Account Picture was not the picture I had selected. In addition, the Background Picture for my Windows 7 Home Premium edition log on screen was changed. This happened after running a program that is for exams at school which reboots your computer into a safe mode where the only program available is a rudimentary word processor.

I contacted the company that makes that software, Examsoft, and they told me how to get my default logon picture for my Windows Logon background back.

To address the User Account picture, I went into Control Panel > User Accounts and attempted to "change picture". This is not an option, however, for my administrator user account. It is an option for my guest account. I tried cloning my account without the bad .dat files, but that didn't work either as the new account I had created, also an administrator account, did not display a "change picture" option in control panel either.

I ran sfc /scannow, and it found no errors.

I am not sure what to do. Has anyone encountered this? Can you please help me?

Attached is a screen shot:

Thank You.

A:No "Change Picture" option for User Account Picture

hi dooba, welcome to the forums ,if you have exhausted all avenues you could try a system restore prior to just before you had probs System Restore

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I am trying to use a Corporate logo on my Win 7 Enterprise build default picture instead of the flower

I can replace the user.bmp for the default user profile and that works fine in that each user that logs on get the company log displayed when the are logged on or lock their PC

but the issue is when the PC is booted there is a new user or "other user" - you still get a transparent blue background - is there a way to change this ?

A:Change "other user" logon picture

Hello iburnell,

If you like, double check using the tutorial below to see if you may be able to get rid of the "Other User" on your log on screen.

Logon Screen - Fix Showing Only "Other User" and Last Logged On User

Hope this helps for now,

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Hi there people!!!!!!

I was wondering if there is a way in which you can change the size of the user picture in the logon screen... What I mean here... is that, no matter the picture you use for it, the logon screen shows it at a "fixed" size... but sometimes, it is shown in a little frame, while in other PC's, you can see it bigger... I don't know if it's matter of resolutions... I hope I'm getting understood...

Is there a way to control or change that?

Thanks in advance people.

See ya!!!

A:Logon screen user picture size

Not without a funky res hack.
Which logon screen do you mean? There is the classic and the new one...

I did also notice that the user pic is a little larger if you're logged in and have locked the workstation.

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The problem we are seeing is with some screen locked laptops placed in a docking station.  Our security policy has the machine locking after 'x' minutes of inactivity and when they try to unlock the machine they are met with the error:
Logon failure: user account restriction. 
Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced.
Should they undock then they can log into the laptop without the error, then re-dock and resume normal operations.
 Not an ideal solution, but at least a work around.
This does not occur with all laptops, and have never had it occur on a desktop.  I am struggling to find an
answer to why this is occurring.
I have tried the following things that Google says worked for others, but none have provided a solution:
- ?Accounts: Limit local account use of blank passwords to console logon only?
 set in Group Policy
- reset local administrator account password
- ensure both user and computer AD account is not set for logon hours restrictions
If anyone has a suggestion or solution that worked for them then I would greatly appreciate if you could share

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I'm working on a computer that appears to have gone through the "Windows Recover" virus/malware. The user appeared to do a good job of removing the virus and used System Restore to dial the system back about a week (which unfortunately is the furthest back the restore points go for some reason). Everything seemed to work except for the main users account, which had it's profile locations changed to something like c:\users\TEMP.username-PC.000. It was pointing to this directory instead of the original directory. I then opened up regedit and found the entries at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders all pointing to the wrong folder, so I manually edited every entry to point to the correct folder and restarted.

This ended up working against me. When I logged into the account none of the shell folder shortcuts in the start menu would do anything when you clicked on them. The menu would stay up and it was as if I was clicking on nothing at all; no response.

Instead of reversing the edits I had just made manually I decided to try using System Restore to revert the system back to the earliest date, which the owner of the PC said they had done themselves before I got there. I figured the worst that could happen would be it would be just as it was when I first looked at it.

After performing system restore I can only log into the Administrator account. Every other account on the system produced the error message "... Read more

A:"The User Profile Service failed the logon" on a fresh, newly created account

It's probably a typing error but I think you are referring to the Windows Recovery fake computer analysis and optimization program. The owner of the PC only used a restore point that took the machine back one week, which by the sound of it, was not succesfull. System Restore cannot be relied on to remove a virus infection as the restore point may have the infection saved in it. Also, once a system is comprimised by an infection it opens the door for other infections to get into the system.

Only a few helpers with the appropriate permissions can give advice on Malware removal outside of the Malware forum so in order to have the system cleaned of the infection you should open a new thread in the Malware forum.

The other option is to do a full reformat and clean install of the OS.

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Just a quick question.

I have read in some places that it is better to create two accounts on a Windows PC- a "standard user" account (used for most day to day activities) and a password protected "administrator" account for when it is necessary to install software or make system changes. Apparently, this may help to guard against malware in some instances.

Can anyone comment on whether this actually leads to any improvements in security in practice ? Is it actually worth doing most day to day PC activites as a standard user ?

Microsoft dont really mention this to the average home user.


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200+ Windows 7 Pro machines, similar configuration, 1/4 of them x86, 3/4 x64.
Encountered 6 such machines having this problem: After a restart, user logon stuck at a black screen. In Windows event application log there is an event 'The Windows logon process has failed to spawn a user application'. This application is an in-house developed
application and is called at winlogon\userinit registry key.
A restart into Safe Mode, first logon will experience an auto-restart, then second logon ok. Subsequent logon into normal Windows is ok.

Setting the group policy setting to User Account Control: Behaviour in Admin Approval Mode to 'Elevated without prompt' doesn't solve the problem.

All machines are in workgroup.
There seems to be a relationship between security hardening (through local security policy) and this behaviour but not conclusive because some of the machines encountering the problem had not been hardened.
When I booted a machine under MS DART and change the userinit registry key to call userinit.exe instead of the in-house application, subsequent user can logon correctly under normal mode. Then changing it back to call the in-house application will again
logon into black screen.
Based on these observations, can anyone share what Windows does during Safe Mode to recovery such problem? under what circumstances does it auto-restart after a logon? Can local GPO enforcement corrupt the default user profile?

Valuable skills are not learned, learned skil... Read more

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Hi everybody,

I've been trying to change my user account picture in the control panel, it worked, and it showed up in the start menu, but it didn't change in the logon screen (still dell default icon). Does anybody know what's wrong?

My system is Dell precision M6600, win7pro 64-bit. My user account has administrator right (in fact I am the only user).


A:can not change user account picture on logon screen

I hope this tutorial will help you to get rid of Dell's stuff.

Clean Up Factory Bloatware

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May I know is it possible to show domain user's "Display Name" instead of "User Logon Name" as owner in print queue? Our company's domain using generic "User Logon Name", i.e. 001, 002, 003 and so on, each "User Logon Name" will have personalized "Display Name", e.g. Mary, John etc., but a problem is when a print job printed by a user is hold in the print queue of a network printer, other users won't know who is it (the owner of the print job may shown as 001, 002 etc.) and so not able to ask that user to remove the print job. Any ideas? Thanks a lot!

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I have an extra account showing on my login screen called "Please logon and initialize your device". I don't know how it got there and when I click on it a smaller message under this account name says 'Press ESC for the Welcome Screen. However it actually just returns to the main logon screen. Also it does not show up on the Manage User Accounts screen so I can't remove it that way. Any suggestions on how to get rid of this account (error).

The problem is solved. It turns out that my laptop has a fingerprint scanner and it needs to be activated when more than one user accounts exist.It allows a user to login in by fingerprint scan. Way cool!

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I'm running identical Vista Enterprise computers in a lab environment on a Windows Domain, and am having an issue with the user account picture.  Namely, on the user logon screen, just above the fields for the username and password, there's a giant empty frame where the user account picture should be.
I've already replaced the user.bmp and guest.bmp, so that our company logo will show up for users in the start menu after they've logged in, and will show up in the logon window for their user name if they've locked their session, but I'm unable to get the picture to show up on the original logon screen before the user logs in.
Some group policies we have include:

Interactive logon: Do not display last user name

Interactive logon: Do not require CTRL+ALT+DEL

Always use classic logon
So far I haven't found any good info that refers to this problem.  I've only seen two posts on these forums that come close to the problem I'm having, but neither touch on it directly and provide a solution.  They are:
Does anyone know if it's even possible to force a user account picture to be displayed on the Vista logon screen when on a domain?  Thanks in advance.

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I would like to rename the "Other User" tile at the logon screen to something different like "BOB GENERIC" (not what we would use).
Dont know if it matters or not, but we have enabled policy "Do not show last logged user".


A:Rename "Other user" tile in logon screen


Based my research and knowledge, we may not be able to achieve this request.Kim Zhou

TechNet Community Support

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My computer is in domain and i am using third party software for login (2FA).
i want to disable the "other user" option on logon screen or if i click on other user nothing should happen.

i should authenticate only using third party software via domain.

Kindly help to fix it.
Bachchulal varma

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Sometimes when I try to connect to a wifi network, i enter my username/password, it tries to connect for a while then I get the same popup asking me to enter my user credentials...again.
There is never any reason specified for why I am being asked to re-enter my user credentials.
This is extremely annoying. How can I troubleshoot this if Windows does not tell me why?
Event viewer shows no error messages either.
Is there any way to get Windows to tell me why I am being asked to re-enter my user credentials?

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My system windows 7 has been showing the logon screen after cicking on my account,.
It shows welcome and again its shows logon screen.
I logged  in with safe mode and created another account . New account worked fine. After shut down and i again logged in,It shows same problem.
Again logon screen is displaying
Kindly help meee out

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I'm trying to find the file location for the user account picture, I found a page that said it was in programData\microsoft\... etc. All I can find in there is the user.jpg (as it said), but that's a random flower, not the picture I set it to, also in there i find a Brydon.dat (my computer and account's name), but it's a blank file.
I'm on an HP computer running windows 7 ultimate (OEM) and the default picture was the HP logo.

A:User account picture location HP windows 7 ultimate.

Hello packocrayons, and welcome to Seven Forums.

The user account picture is stored in the hidden folder below as (username).bmp. C:\Users\(username)\AppData\Local\Temp

User Account Picture - Change
The other location you mentioned is for the default image when the account is created new instead.User Logon Display Picture - Set Default for All Users
Hope this helps,

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Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x800700b7
Windows Product Key: *****-*****-6FK7P-XQXFQ-J4MP4
Windows Product Key Hash: lNwLB5MBClr7RptLlxdkJ2WJB4I=
Windows Product ID: 00371-168-2952091-85015
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5CA96619-84CB-4C23-9A86-86035076DCD3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-8007000... Read more

A:Only 'Administrator' account will logon, then "Windows Genuine" issues

A very rare error, this one!

Cached Online Validation Code: N/A, hr = 0x800700b7

Your SFC scan appears to have crashed - or at least any more data after this is missing...

2014-06-08 01:24:52, Info CSI 000001e2 Ignoring duplicate ownership for directory [l:64{32}]"\??\D:\Windows\Branding\Shellbrd" in component Microsoft-Windows-Branding-Shell-Professional, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2014-06-08 01:24:53, Info CSI 000001e3 Ignoring duplicate ownership for directory [l:74{37}]"\??\D:\Windows\Branding\Basebrd\en-US" in component Microsoft-Windows-Branding-Base-Professional.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2014-06-08 01:24:53, Info CSI 000001e4 Ignoring duplicate ownership for directory [l:62{31}]"\??\D:\Windows\Branding\Basebrd" in component Microsoft-Windows-Branding-Base-Professional, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neut... Read more

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After a clean install of Windows 7 and installing both current NVidia (GeForce 7800GS AGP) drivers and monitor driver (ACER W223X) I was able to get Windows & to run in my monitor's native resolution (1680x1050) but no matter what resolution I run in I get some weird effects. When in the 'Login Screen' I get short black lines scattered about the screen and the controls are all corrupted. Once logged in and on the desktop the graphics are all good with no issues at all. That is until I try to do something that requires Windows to toss me the "User Account Control" dialog.
The dialog is corrupted (see attached) except for the "No" button which is obviously the default and therefore has focus. As I move the mouse over the "Yes" button it gains focus and it becomes clear and visible. The background, although dimmed, displays just fine. If I drag the dialog around the screen, the "No" button leaves copies of itself like mousetracks. When I click yes or no and the dialog closes, the display goes back to normal. This occured both during Windows installation and after it was completed. I just assumed that once the updated drivers were installed it would go away. NOT!
I am guessing Windows is changing the display resolution when dimming the screen or in the login screen. ?? I have exhausted myself trying Vista drivers, XP drivers, Windows default drivers... I have tried about 10 different versions and still no change. Suggestions. Is this an... Read more

A:Login screen and "User Account Control" Dialog Corrupted

Video card memory gone bad maybe? Overlap conflict between video and system memory. Possibly need a updated video driver?

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Hi all,
I recently created a new user account on a win 7 home premium machine before I'd had much experience with win 7 (but years with 2000 and xp).
Instead of users\Roger\ it created users\user which I now realise is not correct. (I didn't call my account "user", either, before you ask. )
Can I fix this without deleting the profile and starting again, as I've done hours of work since that little stuff up.
Thanks in advance,

A:Account "Roger" appears as "c:\users\user"

Roger I assuming you have tried change the account name in Control Panel??

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We have strange problem with our one Windows 7 Pro machine. We have few users, that have set option (Logon to) to login on specified computers - for example pc1 and pc2.
These users are accessing these PC's via RDP. The problem is, that on "pc2" machine, none of users can't login via RDP to it. They can login locally, but not via RDP (they have all permissions to logon via RDP). "pc1" is working flawlessly
(users can login both locally and via RDP).

The funniest thing about it is that, when users have "logon to" option set to "pc1" and "pc2" - they
can't access "pc2".
BUT... if we set "Logon to" option to "All computers" - they can easilly access it.

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Show lock screen background picture on sign-in screen option is missing from Windows 10 1903 Version.
I am unable to set sign-in screen same as lock screen


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I work at a local public access tv station where people come in and make there own tv show then have it aired. We are getting a lot of files piling up that are from past members and past projects and want to make it so that they MUST use their own storage and whatever they do/change when they are on the computer is deleted/restored, so I want to make a temporary user account. This account type seems to be just what we need and it is builtin to Windows but the only guides that I can find are how to disable it, not set it up.

So to summarise, I need help setting up a temporary user account in Windows 7 Pro


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Trying to fix my friend's laptop. She claims she was watching a youtube video and all of th sudden the computer started acting up and so she rebooted the computer and now it won't boot past the xp logon scren. Comes up with the error: "data execution prevention; userini logon application" with the only option of close message. windows does not contiue to boot and just sits there. I have tried to boot into safe mode but it only gives the option of booting into normal xp media center. tried last known good config and same results. any ideas?

acer aspire 3050-1594
AMD Sempron 3400+
xp media center

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Hi, I have two user accounts used by my wife and myself and Microsoft Security Essentials (MSE) works fine on both user accounts. Very occasionally our daughters visit and use our pc. They use the Guest account. I just happened to log into the Guest account and got a pop up message saying that Microsoft Security Client User Interface has stopped working. When I closed the message I noticed that the MSE icon was missing from the Notification Area. When I tried to open MSE from the Start Menu I just got the pop up message again and MSE would not open.

I would add that I have no other anti-virus software running on my pc apart from MSE.

I would appreciate any help that anyone could give me

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Hi all,

I'm specifically looking for a way to change the logon screen Windows logo from its (personally) ugly appearence to white (both examples attached), I'd rather not remove the logo because I have it in my head that a plain white logo would match the "Windows 7 Home Premium/Ultimate/etc" text at the bottom of the screen.

I have opened authui.dll in notepad although I'm not too sure if it is possible to edit this .dll with notepad. I really do not want to use a resource hacker program to do it. I mean, I'm quite happy going into the registry to activate my own logon background and as happy editing a picture to fit nicely to my resolution! Hell, I go into the registry to do what most merge a downloaded .reg file to do! I am perfectly happy customizing Windows manually as I believe its a perfect way of being able to undo any problems that occur.

Excuse the length of this post and an apparent rant, I really am hoping that there is an "offline" method of customizing the logon logo!

EDIT: I don't mean the Boot animation. I just realized it may seem so by the attached images!


A:Logon Screen "Windows 7" logo remove/change?

Is this what you are looking for?

How to Change the Windows 7 Log On Screen Background


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How can I just have "press ctrl + alt + delete to..." instead of this "Windows Security Button" part added on?

A:Remove "Windows Security Button" from logon screen

I would politely suggest reading this, and perhaps a mild use of the search function in the future.

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Yesterday I started having problems with my Windows 7 Professional 64-bit desktop machine. Here's the sequence of events I would encounter:

I would start the computer, logon normally, and about 3 minutes after I logged on my video would go black, monitor lights blinking like there was no signal, but the power to the system was still running. Each time I rebooted into normal Windows boot, the system would result in the same error.

I tried re-seating all my components to no avail. I also tried unhooking one component at a time, to no avail.

I started trying to diagnose the issue. Event Viewer logs provided nothing except for some generic error codes which I reviewed on EventID.net. I found that booting into Safe Mode worked fine. I found that doing a Clean Boot would result in the error. I found that doing a selective startup with Windows Services only would result in an error. I found that booting with Diagnostic Services only would result in an error.

I tried using a Windows 7 repair disc to repair my install and that didn't work. When I tried to do a full re-install over my existing install, my computer wouldn't stay on long enough for everything to finish.

Finally at 9:30pm last night the system stayed on with a normal windows boot with all services running (with the cd-rom unplugged; I don't think this actually had any impact) for a few hours before I went to sleep. I left the computer on overnight to see if it would last.

This morning when I woke up at... Read more

A:Black Screen upon Win7 logon, now result in "Windows Failed to Start"

Since the error did not occur in SafeMode where Win uses a generic low-res 600x800 video driver, but occurred in Clean Boot mode, where your hi-res installed video driver is used, I would guess the problem is a corrupted video/graphics driver. You might try looking for the latest vid driver from the manufacturer website, of your particular machine.

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hi guys! i am currently using windows 7 home premium 32 bit and having problem with changing size of user account picture.

what it is is when i change the 128 x 128 picture's size to 64 x 64 and set it as user account picture and see the log on screen, it doesn't actually shrink. instead what i am getting is a blurry version still with the size of 128 x 128.

it seems that windows 7 has a fixed setting on that. and i need your help!

any contribution would be appreciated. thanks!

A:changing size of user account picture?

Not really understanding why this is an issue for you.... that being said.
The image will always be that default size though, I'm not aware of a way to change it.
Whether you use a 64pixel or a 8megapixel digital camera image it's going to show the same size there.

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I'm not sure if this is a IE issue or a general Windows issue (or perhaps a video driver issue?) since it also happens when I open e-mails. The new windows are large enough to extend beyond the screen margins in spite of the fact that the size box in the upper right of the screen indicates they are intermediate size (i.e., the size box shows the button to allow me to maximize the window). Then if I click the box to maximize the window it actually gets smaller and fits the full screen perfectly as it should. This then resets the size button in the upper right corner to the 2 overlapping box icon to allow return to the intermediate setting. I if I click that it goes back beyond the screen again.

When the windows are in this large "intermediate" size I Usually can't even get the pointer to reach where the corner window resize or side/bottom resize drag points are active. Even when I can the next time I restart the computer the intermediate size windows are once again larger than the screen.

Any ideas?

Computer is a brand new HP Vista 64 bit laptop, Intel 7450, 4 gb, RAM, NVIDIA 9600GM, etc.

A:new "intermediate" size windows beyond screen margins?

Well, this is actually mostly happeing when I open e-mails in Live Mail, not new IE windows. I resized the box on a message, closed it, then closed Live mail and shut the computer down. I think that will do it (but I thought I had already tried that?). We'll see when I get home later and do a startup. I guess I'll need to check other apps since I think the settings are application specific. Never seen an intermediate window larger than a maximized one before. Oh well, it's always something...

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I have a Dell Inspiron 1525 and am unable to get to the Windows Desktop. On-board is Windows Vista, I tried almost all the options through the Safe-boot screen (F8). I resorted to downloading Easy Recovery Essentials for Windows from SystemDiscs.com - this allowed me to access the drive, but not to repair it. I have also tried Windows Defender Offline tool to no avail.

As things stand now, the laptop boots to the point where 'Other User' logon screen is displayed, and no password on Earth will let you in. Also, no matter how many times F8 is hit, the safe boot screen does not show.

I have managed to copy all personal info off the drive, but am unwilling to accept that the only solution is to buy a new hard drive. What about the Windows
platform? Do I have to purchase a new copy of that as well? Why not just take the cop-out solution of buying a new laptop? Is there anyone out there willing to put their knowledge & experience on the table? Sorry to sound crabby - any help would be greatly appreciated. Just an honest effort to try is all I'm asking. Thank-you very much in advance.

A:Dell Inspiron 1525 "other user" logon problems

You might call Dell and see if you can get a set of "System Disks" and do a clean rebuild of the machine.

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I recently installed Examsoft on my computer (a program to take exams in law school). After I installed it and rebooted my computer, some weird things happened. When I pressed Ctrl+Alt+Del, the only option available was "Switch User" and all the other ones were gone (Lock this computer, Start task manager, etc.). I eventually downloaded the registry keys that were needed to get back all the other options. The options to restart, shut down, hibernate, and sleep were also missing whe I clicked on the arrow on the start menu. I also downloaded the registry key to get those back.

However, the problem that still remains is that when I open User Accounts in control panel, the option to change the user picture is gone and on the start menu the box that is supposed to contain the picture above my username is blank. Also under user accounts, the "Manage your file encryption certificates" option is also gone. Does anyone know how I can get these options back? Thanks.

A:Help! "Change your picture" option in user accounts gone

I have no idea whether it would do any good but have you tried a System Restore ?

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Hello SevenForums!

A friend of mine brought a Windows 7 Ultimate x86 laptop saying that he can't log in with his account.
When he tries to log in it shows this message:
"The User Profile Service failed the logon. User profile cannot be loaded."
Now I've searched the internet and found a few articles how to fix this problem.
I receive error message: The user profile service failed the - Microsoft Community
You receive a "The User Profile Service failed the logon? error message

None of these worked. (I would like to restore the profile, not creating a new one.) I can create a second profile without any problem, but if I can I would like to save the current one.
I've looked into the event viewer and this is what I see for the problem:

Error, User Profile Service, 1500 eventID: Windows cannot log you on because your profile cannot be loaded. Details: Access is denied.

I've also checked how it all started:
This happened during a shutdown:
Warning, User Profile Service, 1530: Windows detected your registry file is still in use by other applications or services. Detail: 1 user registry handles leaked from <SID>.

After this during the first start:
Error, User Profile Service, 1508: Windows was unable to load the registry. Detail: The process cannot access the file because it is being used by another process. <Path-to-user-profile>\ntuser.dat

After this I get an 1502 error, from User Profile Service, basically with the same text. (... Read more

A:"User profile service failed the logon" special case access denied

Hello Marty, and welcome to Seven Forums.

The tutorial below may be able to help with this error. The "In Preparation" section at the top can help give you a few options to log on with to be able to do the tutorial.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps for now,

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I am following the tutorial for the "User Profile Service failed the logon..." problem. I get to steps 4 and 5. However, I can't see anything that says "code:". Also, in the left pain I only see HKEY_LOCAL_MACHINE and not Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion.
There are S-1-5 numbers, but none ending in .bak or .bk.
No matter what I click on there is nothing in the right pane, but "Default" and something else, but nothing that you've said should be there.
At this point I am unable to do either a system restore or delete the profile.
Can you help anymore?

A:"User Profile Service failed the logon..."

Hello Myboys, and welcome to Seven Forums.

See if you may be able to do the STEP ONE section in the tutorial below to boot into Safe Mode or enable the built-in Administrator and log in to it. Afterwards, see if you may be able to do a system restore using a restore point dated before this happened.

The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Hope this helps,

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I have three Windows 7 systems and two XP systems presently on the network, all with full updates. One of the XP systems named "Shop" is inaccessible from any other system. Also Shop cannot access other systems even though it has good internet access through the same network.

I get "Logon failure: unknown user name or bad password" error when attempting to log in from any remote system.

All computers are on the same router and workgroup. All computers have good access to the internet through the same router. All computers have the same user log-on names and same passwords for those names. All firewalls are turned off. None of the computers are wireless. I can successfully ping the problem system from any other system.

I've tried both enabling and disabling NetBIOS over TCP/IP (currently enabled). I've added IRPStackSize to the registry and then increased it in increments of 10 all the way up to 40 (currently set back down to 16) and all that does is change the error from the one in the title of this post to a box that says "Windows cannot access \\Shop, error code 0x80070035, The network path was not found."

I've attempted no configuration changes on other machines as they all communicate well including the other XP system.

I'm bumfuzzeled!

A:"Logon failure: unknown user name or bad password"

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I try to login and it shows"The User Profile Service failed the logon. User profile cannot be loaded."

I have looked at other threads showing your options when it comes to this. I have tried these but end up falling short of completing these because apparently my computer lacks the file "regedit" which allows for registry changes and such. Is there any way it can get this file? Any help on the whole situation would be great too.

A:"The User Profile Service failed the logon" help?

Hello Scott, and welcome to Seven Forums.

You might see if the tutorial below may be able to help. Be sure to read all of it for all available options. User Profile Service failed the logon. User profile cannot be loaded.
All editions of Windows has Registry Editor. It will be the "C:\Windows\regedit.exe" file.

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I've looked for a straightforward answer to this, and the searches I done can't find this...

1. This concerns a Win 10 User Accounts on both a single PC, and multiple PC's that are *not* in a Domain.
2. These are all "local" User Accounts.
3. These PC's are highly secured; no "cloud" accounts, "OneDrive" deinstalled/disabled (both in Win 10 and Office).
4. PC's are identical (hardware) and are being loaded from a master disk image. The only differences should be:
a. PC name
b. Windows Key #
c. MAC addresses

I'm setting up several User Accounts from a "prototype" Account, and would like to copy the user "settings" all all of them. "Settings" means
1. For Win 10 - Desktop configuration, Personalization, File Explorer options, File Sharing options (on a "base" Win 10 disk image).
2. For Office 20xx - All "settings" except for "Personalize your copy of MS Office" (on a "base" + MS Office 20xx disk image
3. For other software (on a "base" + MS Office 20xx + other, AKA "Full-load" disk image)

I'm assuming (a bad thing to do) that the needed info resides in:
1. The Registry in
a. HK Current User
b. HK Users
2. Each User's AppData

To do this, are there:
1. Copy/Paste from the Registry/AppData procedures
2. Commercial/Open Source tools
to do this?


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I'm sure that seems excessive to everyone, it does to me. I'm not having problems, per se. I was just shocked. Should I care?
I'm using CC on a semi-regular basis. I've re-located "most" of my user folders to a separate drive from the system disk. I still let "My Documents" live on the system drive. That said, it's size is reported to be much less: 8.7GB vs 73GB.

Should I just move on here or do I have a performance sapping issue that should be addressed?


A:"local user profile" size is reported as >73GB


Try using a drive mapping tool such as Windirstat to see where your space is going.

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I run W8.1 Fully updated, I am trying to stop the Logon Screen, no one else uses this PC. but when I run netplwiz.exe I get five
users, which one is MY logon name alone??,

I cannot post the username as the would identify me.



A:Confusion with "User" when trying to change Logon

Start - CMD - echo %username%

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granting a regular User 'logon as a service' right....... are there any dangers I should be aware of?

They don't have escalated privilege, right? They are still restricted to whatever regular Users group can do?

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I was tasked with deploying a new custom background image for my company's lock and logon screen.
The deployment worked as planned, but because the new background is a bit busier than a simple color, it is confusing to the end-user.
We'd like to be able to remove the user account picture and frame from the logon screen-- to clarify, we'd like to remove the
whole frame and not just clear out the account image.  (I've attached an image below to display the goal here.)
Is there a way of doing this via Group Policy?
We don't have this issue with our Windows 10 PCs, just the Windows 7 systems.
Any assistance in this matter would be greatly appreciated!

Matthew J. Fazio

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I had left my computer on, and went to bed; it had went to sleep evetually; when i awoke, tried to log back in to my account and i got the error  "The reference account is currently locked out and may not be logged into". The internet was
disabled and disconnected at the hardware level during this timeframe. Every time this takes place, upon boot Event viewer shows the following:

The following boot-start or system-start driver(s) failed to load:

This is the third time this has happened this week; another PC on the network also had a problem and was booted into a clean defaulted temporary account at logon; Also, this occurred as I am writing this again; I am no longer able to access anything that requires
administrative privileges. I am told that the lock out occurs due to password lockout policy, which I have enabled; Once I had did a system restore, and restored access to my desktop, I had immediately changed the passwords of my two admin accounts; and within
20-30 minutes the lock had re-appeared; and all while the computer was unplugged from the internet, cable and all. So if this were a hacking attempt; it would have to be by a pre-installed rootkit;  Winlogon is clean according to virus-total. Anyone know
whats going on and how to fix this issue? Typically these errors are due to NON windows apps and services, like anti-virus; P... Read more

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Hi everyone.
I wonder if anyone can help me with my problem. I turned off my laptop as I used my mom's laptop to play a game she had. I went back to my laptop, turned it on and I can't log in!
After the welcome screen there's only a "Other User" and nothing else. My account isn't shown. I tried to log in through Other User but it's blocked with a Username and Password. I'm scared to loose all my stuff I have on there. I try to get on Safe mode to System Restore but the "Other User" still pops up and my account still isn't shown so I can't access my account(I'm using a different laptop to post this). I don't remember ever putting on a "Other User" account
Please Help. I don't want to loose any of my items I have on this PC. How can I remove this "Other User" and get my account back without loosing everything?

The Laptop with the problem is Windows 7 Home Premium on an HP Laptop.

A:My account missing and a "Other User" account appeared?

Hello Breann, and welcome to Seven Forums.

You might see if you may be able to do a system restore at boot using your retail Windows 7 installation disc or System Repair Disc instead.

System Restore

Hope this helps,

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I have a domain joined Surface Pro 2 running 8.1 Pro.
The following GPO settings are in place:

* Assign a default domain for logon

* Do not display last logged on user

* Disable logging in with Microsoft accounts - uses the following registry setting - MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoConnectedUser - Value = 3

The end goal is for the machine to boot to the login screen that just displays empty user name and password fields
The problem at the moment is that instead of doing that, the client boots to a screen where the only option is to click on "Other user". Only then does the login screen I want, where they enter their username and password in full, actually appear.
These Surface Pro 2's are to be used by small children, and have the "Other User" screen appear is confusing for them, as well as being very annoying for me. It's completely unnecessary.
I've searched all over the 'net looking for an easy way to get the client to boot straight to the standard domain joined log in screen, but every time it just boots to this "Other User" screen that has to be clicked on in order to get the correct
login screen to come up.
Is there any way I can get this to boot straight to the login screen I want? 

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My HDD is almost full and i dont know why, when i went to investigate i found that the user folder ("Chris" in my case and the only user on the computer) was over 69Gb (in the properties menu) but when i opened the folder, highlighted all the folders inside "Chris" and opened the properties for them it only added up to about 9Gb. Anyone know why this might be and have a solution?

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