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X230 integrated camera not working after driver update on Windows 10

Q: X230 integrated camera not working after driver update on Windows 10

Hi everyone, Last night I updates the camera and smart card drivers from Lenvo website. Immediately after the update, the camera simply stopped working. I have tried multiple things since then, including uninstalling and re-installing the driver multiple times, trying to change the driver defaul USB Video Device, etc. But now I can't even see the camera listed in the Device Manager even after checking the Show Hidden Devices option. Let me know if someone has any idea what to do about this. Thanks!

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RELEVANCY SCORE 200
Preferred Solution: X230 integrated camera not working after driver update on Windows 10

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 85.6

Hi. I can't get the webcam to work. I got this laptop around mid June of this year. Tried to use the webcam for the first time today, Nothing. My device manager doesn't even list a camera. I tried to intall the driver (twice) to see if that would help, but as far as I can see, it's had exactly 0 effect. I downloaded the lenovo settings app, and it's not there, either. At least, I see no setting options for it. But this model of laptop supposedly has a webcam built in, and my model looks pretty much exactly like the others I see on google images, except for a circly light thing in the strip where the camera is supposed to be. I have no idea what the hardware/wiring should even look like so I can't help there. I've been at this for hours. At this point I would just buy a webcam off Amazon or something if I could be sure that the laptop would actually register it.

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RELEVANCY SCORE 83.6

Good Day, After installing the latest culminative update for Windows 10 x64 (17134.191) The Realtek Audio and Ricoh Camera devices have an exclamation mark in the device manager, and thus they are not functioning, with the following message:  Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Bad Image}
%hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact yur system administrator or the software vendor for support. Error status 0x The device is an Thinkpad X230, Model - 23257G6.Camera Driver (1.0.0.30)Audio Driver (6.0.1.7040) Thank you!

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RELEVANCY SCORE 80.8

I have a Thinkpad W520. I updated the OS to windows 10, however there is no driver for the integrated web cam. How do I resolve this?

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RELEVANCY SCORE 80.8

I upgraded my faithful L520 to Windows 10 however it doesn't seem that there is support from Lenovo for the integrated camera in this notebook with Windows 10. Has anyone had success at locating a camera driver that will work for use in Windows 10?

A:L520 integrated camera driver windows 10

Unfortunately I have no solution for your problem. But - very interesting that you had success upgrading your L520 to Win10.I've tried a lot without any success.Could you describe in short, how you did it? It would be very helpful. Thank you,  Jörg

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RELEVANCY SCORE 78.4

BIOS upgrade done to latest v1.42https://pcsupport.lenovo.com/gb/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-... In the BIOS the Integrated Camera is enabled. Integrated Camera Driver for Windows 10 (64-bit) 10.0.15063.11296/3.5.7.5901 installed, but device not recognized.https://pcsupport.lenovo.com/gb/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-... This is a clean/fresh installation of Windows 10 Version 1709 + KB4043961 (OS Build 16299.19) - nothing else. Tried on another T470 machine and same issue. Also same machine on earlier Windows 10 Version 1703 the Integrated Camera (Driver) works fine. Any advice? //

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RELEVANCY SCORE 72.8

Hi,

Please could someone help me locate the driver so I can reinstall my integrated HD Web Camera on at Satellite C50-B-14D

Part Number : PSCMLE

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RELEVANCY SCORE 72

I have a Lenovo Flex 2. When I try to go on Skype for a video call, the integrated webcam doesn't work. I thought it was a driver problem at first, but I tried installing the following driver and it didn't work:http://support.lenovo.com/us/en/downloads/ds031749
 
If anyone has any possible solutions to this problem, that would be much appreciated.

A:Integrated camera not working

Accoding to Lenovo you should be installing this one which is for Windows 10. Here is the one for 8/8.1 
 
The links show two drivers. Pick the one that is correct for your CPU.
 
Also look at this Skpe troubleshooter.

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RELEVANCY SCORE 72

My laptop is lenovo Thinkpad E431, 64 bit operating sys. It was actually windows 8 but I update to windows 10. My integrated camera does not work. I haven't quite used it since I bought the laptop. But all of a sudden it stopped working. It happened way before I upgraded it to windows 10. I dont think so I have done anything to spoil it. How can I fix it?
 

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RELEVANCY SCORE 71.2

Hello, I've been having a problem with Windows 10 no longer detecting the integrated camera in an E545. This problem began several months ago, after one of the major windows 10 updates. I didn't notice it at first since I rarely used the camera, but it's always bothered me that it no longer functions or is detected. At first I tried installing the Windows 7, and later, the Windows 8 driver but all I got was the following message box: Realtek Bluetooth suite can't run on WindowsThis app may decrease PC security or performance. Check for an updated app that runs on this version of Windows. I was hoping that the new anniversary update would fix this problem (since that last one caused it) but it hasn't. The laptop has never been dropped so I doubt the problem is due to a loose wire or something along those lines. I've also tried a total Windows refresh and that didn't help either. Any help would be much appreciated - thanks!

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RELEVANCY SCORE 71.2

Windows 10 Hello requires camera working in infrared frequency. Knows somebody if integrated camera ThinkPad T450 works in this band?

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RELEVANCY SCORE 71.2

Windows 10 Hello requires camera working in infrared frequency. Knows somebody if integrated camera ThinkPad T450 works in this band?

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RELEVANCY SCORE 70.8

Hi, my laptop camera wont start, i can see the green light next to camera but it still dosent show anything. just grey screen

A:x1 carbon laptop integrated camera not working

Did it ever work?  What application are you looking at to see the gray screen?  What generation of Carbon?  Which OS?

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RELEVANCY SCORE 70.8

Hi Folks, I got my thinkpad T530 last week. I tested the skype after opening the box and it works. Then I took off the original 320G HDD and put my 830 SSD on it, reinstalled the win8 and blah blah blah.Just last night when I tried to chat with my parents on skype i found out the the camera is dead. I tried by doing so:1) according to others threads I uninstall most of the unnecessary drivers;2) reinstall the camera driver;3) deleted the ricoh media driver;4) updated the BIOS;5) tired to locate someone mentioned, the "privacy" problem. But the video/camera option is not even showing up by Fn+F6;6) downloaded and installed the thirdparty AMCAM and it says no camera device can be found.  Please let me know if there is anything else i can do. Thank you ,










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A:Thinkpad T530 Integrated Camera not working

and another stuff is that the image/camera device does not showing up at the device manager....so frustrated cuz i really don't want to reinstall everything..

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RELEVANCY SCORE 70.8

hey, i have an Lenovo g470 laptop with windows 7 Home Basic, Service pack 1, 64 bits and the webcam wont work. when i start up cyberlink youcam, it says: "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". It worked when i first got my computer for a few months, then it stopped. I havent used it for a few months because of this problem. Please help me! Any help is appreciated, thanks!
 

A:Lenovo g470 integrated camera not working

welcome to TSG.

Please do not create duplicate posts for the same issue. Closing thread, please respond at the one in hardware.

http://forums.techguy.org/hardware/1052268-lenovo-g470-integrated-camera-not.html

thanks,

v
 

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RELEVANCY SCORE 70.8

Anyone can please help? I tried to install possible drivers, I don't even see the camera in BIOSI cannot install Lenovo Settings package cause there isn't for windows 7Please help!!

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RELEVANCY SCORE 70.8

Hi, I got a ThinkPad E460 running Windows10 Pro.  The integrated camera was working before but when I tried to use Skype for the first time in a few months this morning, video didn't show.  Then I ran the Camera app in Win10 and it gave me the error code 0xA00F4271(0x80070005) even though it was shown as "working" in Device Manager.  The camera still doesn't work after deleting it in Device Manager and letting Win10 reinstall by itself, updating the camera driver, checking the privacy settings, etc.  I don't know if this is related or not, but the integrated mic was missing in Device Manager before I found out that the camera was not working.  I updated the audio driver and the mic started working again. Is there anything else that I can do to fix the camera?  Thanks in advance!












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A:ThinkPad E460 integrated camera is not working

Some AV Security software, such as Kapersky AV, will sometimes block the camera access, so check to see if yours has such a feature. Other thing to try is to completely remove the existing camera driver to see if it has become corrupted.   In windows, just uninstalling and reinstalling will not install a clean copy, unless you make sure to check the box during the uninstall to "Delete the driver software for this device".    If left unchecked, it will just reuse the existing driver, and if already the latest version, attempts to reinstall the same driver again will not always replace all files since they already exist. Also make sure to install all of the latest Chipset drivers, or better yet, run the Lenovo's ThinkVantage System Update (TVSU) and update all of the drivers to the latest version.      Sometimes it seems to find updates that fix issues that manually updating misses.. I would hold of on any BIOS updates except as a last resort, however, since they sometimes go bad, and when they do, they go really bad and can leave your system bricked.. ThinkVantage System Update (TVSU)https://support.lenovo.com/us/en/documents/ht080136 Good Luck,

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RELEVANCY SCORE 70.8

hey, i have an Lenovo g470 laptop with windows 7 Home Basic, Service pack 1, 64 bits and the webcam wont work. when i start up cyberlink youcam, it says: "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". It worked when i first got my computer for a few months, then it stopped. I havent used it for a few months because of this problem. Please help me! Any help is appreciated, thanks!
 

A:Lenovo g470 integrated camera not working

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RELEVANCY SCORE 70.8

I am not able to get my integrated webcam to work in my Lenovo Thinkpad W500. I tried installing drivers I found on Lenovo's website (http://www-307.ibm.com/pc/support/site.wss/MIGR-70600.html). The camera does not show up in the device manager or anything, and I have not been able to find a solution to this problem online. Any help would be greatly appreciated.
 

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RELEVANCY SCORE 70.8

hey, i have an Lenovo g470 laptop with windows 7 Home Basic, Service pack 1, 64 bits and the webcam wont work. when i start up cyberlink youcam, it says: "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". It worked when i first got my computer for a few months, then it stopped. I havent used it for a few months because of this problem. Please help me! Any help is appreciated, thanks!
 

A:Lenovo g470 integrated camera not working

welcome to TSG.

Please do not create duplicate posts for the same issue. Closing thread, please respond at the one in hardware.

http://forums.techguy.org/hardware/1052268-lenovo-g470-integrated-camera-not.html

thanks,

v
 

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RELEVANCY SCORE 70.8

Thinkpad T460 and the integrated camera used to work but has stopped.Skype (where I used it most) gives message of "Skype could not find a webcam".Device Manager does not list the camera device. Is there a driver to re-install?The camera is integrated in the laptop - not sure how to tell if it is still connected physically. Any ideas?

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RELEVANCY SCORE 70

Hi, I have a hp envy 14 beats model 14-1199ee.I haven't tried my camera for quite a while ,but it seems that it was not working after upgrading my os from windows 7 to windows 10.I have tried the option mentioned the link https://www.drivereasy.com/knowledge/fixing-we-cant-find-your-camera-error-code-0xa00f4244/ Please help me out with this issue. Thanks in advance

A:Integrated Camera not working not listed in the device manag...

Dear Customer,   Sorry to hear about your issues with the  Webcam.  Let's see if we can point you in the right direction.  Below is HP support documents that might help you find the source of the issue. http://support.hp.com/in-en/document/c03430151    Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 70

My Dell Latitude E6400 has windows 7 installed everything works fine but I cannot get my integrated camera to work. I've tried installing the drivers on the dell website with no luck. If I check under the device manager it says unknown device. I tried updating the driver from the device manager also but I get nothing. Can anyone help?

A:Integrated Camera Dell Latitude E6400 Not working

Flash your system with bios A27, as well as update your chipset. You didn't say if your OS was 32- or 64-bit.

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RELEVANCY SCORE 69.2

Hi All, I've Deployed so far 3 Lenovo E580's using the April 2018 SCCM Package availiable on the Lenovo Downloads page for this, It all installs perfectly however I've noticed now with all three laptops the integrated camera is not working. Windows is not detecting a camera is installed on the system. Checking Device Manager, Integrated Camera is showing with a Yellow Warning Triangle when you try to update from Windows or from Location an error message is displayed 'The Install Class is not present or valid' I've removed the drivers and manually installed again and same issue persists.I've reinstalled USB Root Hub, No help.I've Updates BIOS and ran all the latest updates When Looking into Event Viewer i've noticed the class guid is showing as 00000 000000 0000 00000. I'm not running an N version of windows, this is on a 64 Bit Windows 10 Pro 1703. Any help greatly appreciated!!

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RELEVANCY SCORE 69.2

My warranty has no run out so dell can't actually help me. I wondered if anyone had a similar problem and what they did? Whenever I try to use the camera the blue light comes on as if to say that it is working but the picture is just black. When I click to take a picture regardless a box pops up that says "Unable to capture a photo. Please reconnect your camera and try again". But if the camera is integrated how can disconnect it? Have tried reinstalling drivers and even the webcam manager itself but it has not helped. Any suggestions would be most appreciated. Thank you. x

A:My dell inspiron 1525 integrated camera has stopped working?

Did you ever resolve your issue?  I am having the same exact problem with my webcam on my Inspiron 1525, and can't seem to fix it. Any suggestions would be GREATLY appreciated.  Thanks!

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RELEVANCY SCORE 66

Camera is not working after windows 10 upgrade. Camera App shows "We can't find your camera" with error code- 0xA00F4244(C00DABE0) "  "imaging devices" category is missing in device manager. I downloaded manufacturer driver from this link - lenovo pcsupport.I tried to install the camera driver manually in device manager. After restart , system crashed with "system thread exception" (blue screen). Maybe the driver is corrupted or not compatible. Camera app showing errorMissing Imaging device category  other options i tried,1) troubleshooting hardware and devices category - No issues.2) Checking camera privacy - its "ON". Plz check/address the issue of the driver - link to driver .Help me with the solution. 

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RELEVANCY SCORE 64

Dear Ladies and Gents,I've decided to buy my x220 company notebook, and make some upgrades on it. I installed the latest BIOS version. I bought a Transcend MSA370 mSATA SSD module, and replaced the integrated WWAN card with it. The concept was , that I keep the original 320GB hard drive for storage and install a Windows 10 Pro OS on the SSD card. So far so good, everything went fine, I had some issues setting up the hotkeys, but managed to do so. But then, I realized, that I can't make the integrated camera work. I pressed FN+F6, but no camera options showed, only audio and microphone settings. I checked the BIOS settings, the camera is enabled. I even tried to install the camera drivers for Windows 7 (no later version on support site), but it had no effect. Then I checked the Device Manager and saw that the camera does not even show up there (no "Imaging Devices" block, no wonder the driver install didn't do anything). I started googling and found some people who said they managed to solve this problem, but the solution had to do something with installing the OS on the original hard drive, and do some more magic, but to tell You the truth it wasn't so convincing, seemed like solution by lucky guesses. Does anyone have any idea about the source of the problem, and how to get the cam working? Or at least "seen" by the OS?thanks in advance,gábor

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RELEVANCY SCORE 64

Hello, Im using X220 with Windows 8.1 Pro.Under Fn + F6 i have TouchPad, Wireless, Battery, Audio I installed:- Lenovo Power Management Driver 1.67.04.05- Lenovo Settings Dependency Package 2.2.0.28- Lenovo Solution Center 2.4.003.000- Lenovo System Update 5.06.0016- On Screen Display 6.71.00- Ricoh_media_driver_v2.22.18.01- ThinkPad UltraNav Driver 16.2.19.14- ThinkVantage Active Protection System 1.79.00.03 And from Microsoft Store:- Lenovo Settings - which run when i hit fn+f6 Non of driver updater find the built-in camera, same with Deviace Manager.Lenovo System Update dont download any camera related software.I understand that somekind of driver need to be installed to be able to turn on the camer.But non i found activate it. From what I read it should be in Lenovo Settings with Audio settings, but sadly nothing there. When I start the build in app "camera" from Windows, it tells me there is no atached camera. Those are the Lenovo x220 related installed application that showed up in Add/Remove Software.  Sadly the only camera driver from Lenovo page which is: Integrated Camera Driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP - ThinkPad , dosn't help.











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A:x220 integrated camera Windows 8.1 not showing up

Hi Sapsa,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with Camera on your ThinkPad X220.
 
Go to device manger and check if you can find any adapter under ?Imaging Devices?.
Please click here to visit link where you can test the camera.
Check if your system is installed ThinkVantage Communication utility, if not please download it from Lenovo support site.
 
Hope this helps!
 
Best regards,
Hemanth Kumar




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 63.2

Hei! I have problem, my T420 laptop integrated camera don't work correctly after I installer windows 10 anniversary update. Image is now green. I guess it's some driver issue but I didn't find any driver for that, windows keep telling that best is already installed or can there be some other issue with that??

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RELEVANCY SCORE 62.8

I had updated the Windows 10 April Update on my Thinkpad X230. I use Bitlocker to encrypt C, D disks. Before update Windows, I suspended Bitlocker function on C, update all newest drivers downloaded from Lenovo for Thinkpad X230 (BIOS, Firmware, ...). After update Windows 10, I can use my laptop in some hours, then I shutdown it. However, from this time, I cannot boot Windows, it only boot on some seconds and automatically turn off. I use USB Windows to go to boot my laptop, then turn off Bitlocker in C drive, and I can boot and use my Thinkpad. Unfortunately, when I turn on Bitlocker again, my Thinkpad X230 cannot boot again. Any idea for me? Please don't tell me turn off Bitlocker.

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RELEVANCY SCORE 62.8

Any help with this would be greatly appreciated, it is giving me a massive headache!!

I have a Compaq CQ58 laptop running windows 8.1. This webcam is not working for me. I have manually installed the latest driver and run HP Webcam support which says there are no problems. Device manager shows it under unknown devices and that is is a NULL driver. The webcam worked fine about a week ago, suddenly stopped. When I try to update the driver automatically, the error message is 'Windows found the driver software but encountered an error while attempting to install it. USB Video Device. The system cannot find the file specified'
 

A:HP Truvevision HD integrated webcam - driver won't update

Manually install the driver, don't use "auto update". The drivers should be available from Compaq.

uninstall the cam from Device Manager, reboot, and install the drivers.

The error noted above is file or installation issue, not a cam/hardware issue.
 

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RELEVANCY SCORE 62

Hello, I have a new T530 with Windows 8 OS. I am having trouble using the integrated camera. It functions neither in the Windows camera app nor in Skype. In both cases I get a picture with a gray background and a camera with a line through it. In Device manager, the camera does appear, is enabled, and the drivers are up to date.After looking through other threads, I tried checking whether the camera was plugged in and indeed it was. When using Skype and I set the camera to on (Skype did detect the camera), I still got the gray no camera image, but the green light on the camera itself turned on.I also tried using Fn+F6 to check settings. Lenovo settings opens, but the when I click the camera settings Icon, the screen loads a blank page that says "Camera" in the top right and has a back button (left pointing arrow) in the top left hand corner. The back button does not seem to work and I must change the window to something else in order to exit/close settings.I tried manually installing both camera drivers and "power management" ("energy management"?) drivers. Neither of this solved either of these issues.Please help me to resolve this problem. Thank you.

A:T530 Lenovo Integrated Camera not working, Lenovo ...

Hi, euterpenc
 
I would make sure that the BIOS is up to date in the system. The current BIOS for your system is 2.07 and can be found here. Also, I would ensure that the chipset drivers are up to date, and those can be found here.
 
Hope it helps, and let me know how it goes
Adam




______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 62

Hello all,I have a Windows 7 Pro, 7459-1P0 Thinkpad X200. Yes, she's getting on a bit but she's in great condition and I have a Crucial SSD in here to speed things up. Recently I updated to Windows 10 Pro and *nearly* everything seems okay (though I can't seem to find the ThinkVantage software any more - which offered available updates and showed graphics for Volume Up/Down/Mute etc, disabled now maybe?). I can't get the Integrated Camera to work at all, or the physical Mute button at the top of the keyboard (the Volume Up/Down buttons work). The Camera shows in Device Manager under Imaging Devices, but programs such as Skype can't find it. It was working before with previous versions of Windows. See below.Thanks for any replies

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RELEVANCY SCORE 61.6

HP Support Assistant keeps telling me that I need to install an update for "intel inter-integrated circuit (i2c) driver". Every time I try to do it though, it fails. What is a solution to this problem? Thanks!

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RELEVANCY SCORE 61.2

Hi.I have X230 Tablets/n PK2CKT3  model type 3438AU6 but I have no intagrated web camera - in manual it has camera. How it can be?Can I add camera and how I can find it? and also  can I find specification for exactly 3438AU6 model to see fichures also.Thanks

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RELEVANCY SCORE 60.4

I purchase my HP G72-259WM and it had windows 7 on it and the integrated camera was working perfectly. I then upgraded to windows 8 and now it does'nt work at all.  I reinstalled the youcam software that originally came with the laptop, but now it says that I need to turn the camera on...This makes no sense to me as it is integrated. Is there a driver I can install to get my camera working? It's quite frustrating to have the lens there and not be able to use it. THANK YOU IN ADVANCE!

A:Upgraded from windows 7 to windows 8, now integrated camera ...

Do you see the camera in the device manager under imaging devices?

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RELEVANCY SCORE 59.2

Hello,
 
I got this X230 recently and it works great except that I cannot get the camera to work. For example, with Skype, I can select between:

Integrated Camera, and
Thinkvintage Virtual Camera

With both, I get the led light beside the camera On, but the instead of the output of the camera, I get this: 
 

 
I made some research and found that the camera's privacy setting might be set to Private in the Lenovo Settings app. I didn't have that app, so I downloaded it from the Windows store. However, the app doesn't have a camera settings section: 
 
??[Image removed]
 
I reaseached more and found that one reason it's not showing up in the Lenovo settings is that the drivers might be missing. However, checking the device manager, I found the drivers installed and all look fine. 
 
I don't know where  to move from here. Any ideas will be very much appreciated.
 
Thanks
 
 
Moderator comment: Image showing serial number(s) removed to protect member from mischief.

A:X230: Camera settings not showing in Lenovo Settin...

SOLVED: I removed teh Camera driver from the Device Manager and then from the Action menu I selected "Scan for hardware changes" WebCam worked in Skype but still not appearing in the Lenovo Settings App.  

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RELEVANCY SCORE 58.8

How do I update my camera driver? I ran the Acer support driver tool to see what driver was available for update. It said Camera - Suyin. How would I find this updated driver?

A:Camera - Suyin Driver Update

?Solved?

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RELEVANCY SCORE 58

Hi,
My build in web camera is not working. I have windows 8.1 OS install on my computer. When i launch the camera app, the screen is black, Im able to take a picture but when i click the previous arrow to see my picture, it say " The file cant be open, the file may be damaged".

A:Build in camera not working in Windows 8.1 camera app

Hi, and welcome to TSF, we need more info than that. What is the make and model number of your computer, have you checked in device manager for any error flags, either a yellow ! or red X, have you tried reinstalling the web cam software or driver.

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RELEVANCY SCORE 57.6

I am new to all of this but I know enough to learn more. On my PC,running 98se, I loaded all of the driver, and software but my computer still does not acknowledge the camera plugged into the USB port. This is the third type of camera. Help???
 

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RELEVANCY SCORE 57.6

Hello,I have the model "HP 355 G2", with "AMD A8-6410 APU with AMD Radeon R5 Graphics", i updated Windows 10 via "Windows Update" to a new build, but there is a problem after update finished, graphic driver is not working,its showing only a black screen, windows is working perfectly but i cant see nothing except the mouse cursor, i checked for new graphic card driver but it is up to date, so i went back to the old build of Windows 10 (Back Up) ,by going on "Safe Mode" and unistalling the driverIs there anything i can do? Or i should wait for a new graphic driver to release for this model!Thank You!

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RELEVANCY SCORE 57.6

Hi,  My HP ENVY TouchSmart 15-j181na Notebook PC is not working with windows 10 since the driver was updated. Can you please help.

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RELEVANCY SCORE 57.2

Hello Just bought an HP Specture x360.  Camera keeps disconnecting.  I uninstalled hoping it would recognize unknown device and reinstall.  No luck.  Now I cannot find the right driver on the HP site. There must be a bug, but right now need my camera working for my business. Any ideas? Thanks.  They camera type is listed as HP TrueVision full HD camera as far as I can tell L

A:HP specture x360 camera -- not working; cannot find driver

Hi @Perich1?, Welcome to the HP Forum! Thank you for joining the HP Forum community.  It is a great resource for information, tips, and solutions that have helped others. Here is a link to First Time Here? Learn How to Post and More as a guide should you have any concerns or questions about the process. I understand that your webcam would arbitrarily disconnect.  To try and overcome this, you have uninstalled the webcam but are not unable to find a driver now. First, if you restart your notebook, Windows will look for a driver.  You can also run the  HP Support Assistant  to aid with acquiring drivers? Have you done all your Windows updates?  I would be glad to look for drivers for you, but need the precise model. Hereis a link to HP PCs - Webcam Troubleshooting (Windows 10, 8) that may help in the meantime. Hope to hear from you soon.  To help visitors and members alike find solutions that have helped others, please consider selecting "Accepted Solution"  on the post that resolves your difficulty. This will give it more visibility and make it easier to find.  Please consider clicking the "Thumbs Up Icon" below  to say thanks for assisting you.

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