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Unable to connect to 3 monitors to Ultra Dock (Thinkpad W540) in Advanced Mode BIOS Setting

Q: Unable to connect to 3 monitors to Ultra Dock (Thinkpad W540) in Advanced Mode BIOS Setting

I have a Thinkpad W540 with a Lenovo Ultra Dock Docking Station (40A20170US). Here is the set up I am trying to get to work:Display 1) VGA Planar PL2010M monitorDisplay 2) DVI Planar PL1910M monitorDisplay 3) DisplayPort Lenovo L2251x Wide monitorDisplay 4) LCD monitor (off) When I have selected Standard Mode under the BIOS display settings, I am able to connect two monitors plus the internal LCD at the same time: one on VGA and the other on DVI, or I can connect one on VGA and the other on DisplayPort. This allows me to have three displays, including the LCD. My problem is that I am unable to get a third monitor to work as well. When I connect a monitor via DisplayPort, the monitor on DVI stops working. After reading forum posts and whatever else I found online, I learned (maybe I'm incorrect?) that I need to switch to Advanced Mode in the BIOS to be able to use three external monitors. I then uninstalled drivers (the BIOS instructions state that you are supposed to uninstall graphics drivers before switching to Advanced Mode), switched to Advanced Mode in the BIOS, started up the computer, reinstalled the latest drivers, but now the only screen working is my laptop's LCD screen. None of monitors are detected by Windows no matter what I try. When I switch back to Standard Mode in the BIOS, two of my external monitors begin working again. My docking station firmware is updated FYI. Any suggestions would be very greatly appreciated. Thank you!













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Preferred Solution: Unable to connect to 3 monitors to Ultra Dock (Thinkpad W540) in Advanced Mode BIOS Setting

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Unable to connect to 3 monitors to Ultra Dock (Thinkpad W540) in Advanced Mode BIOS Setting

So I fixed the issue for myself and just wanted to post in case somebody else had the same issue. I took the following steps to fix the issue:[Background: BIOS is in "Standard" display mode to begin with; I had already updated the docking station's firmware first with a program called fwdphb03.exe and then with Lenovo's update utility.]1) In Windows, I uninstall drivers for the Intel Graphics and K1100 dedicated card.2) Restart, go into BIOS, switch to "Advanced" mode under the Display tab. I also have the option selected to start up on the docks in the BIOS Display tab.3) Booted into Windows (8.1) and it looked like the Intel Graphics drivers were automatically downloaded. I then ran Lenovo's System Update utility to get the latest video drivers. Under the optional tab in the Lenovo update utility, I selected the "Optimus" drivers and hit download/install. It installed, and I had to restart.4) Booted into Windows again, ran Lenovo update utility again, and again it had a video driver to install when I checked for updates. I installed that, had to restart again.5) Booted into windows, checked screen resolution and saw that no external monitors were showing.6) I then decided to get a driver straight from the source. Downloaded: the following file from Nvidia: 334.95-quadro-notebook-win8-win7-64bit-international-whql.exe. I ran the installation, it did a "Clean" installation with everything checked off. It automatically uninstalled existing drivers, reinstalled new ones, and then asked me to restart. I restarted.7) Booted back into windows, went to screen resolution settings, saw that the external monitors were there but not connected, changed the settings to extend desktop to those displays, and three external monitors connected to my docking station came alive. So long story short, Lenovo's system utility did nothing. Download drivers from Nvidia and doing a "clean" install seemed to fix the problem. The only problem that I am facing now is that my Novatek/Planar monitors are not showing proper resolution options, but whatever, at least they work. If anybody has any info on how to fix resolution, that would be appreciated.

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I have ThinkVision monitors connected via VGA and the display port. I have a 4k TV connected to the DVI on the back of the docking station. I am able to extend my desktop on the two ThinkVision monitors but I am not able to detect the TV to use for my third. 

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RELEVANCY SCORE 116.8

Hi, Everyone. Got me a nice little x270 to replace my old x201.  Happy enough with the machine, but getting it connected to my accessories (monitor, keyb, mouse, ethernet) is a bit of a chore. This machine appears to have a "proper" dock port on the bottom.  Is there a compatible ultradock available for the model 20HN x270?  By proper - I mean, Not USB.  A nice dock I can simply drop the machine into when I'm at the home office.. Thanks!

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RELEVANCY SCORE 116.8

 Has a solution ever been provided for this.  Several models are doing this.  https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Bitlocker-PIN-USB-C-Thunderbolt-dock/m-p...

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RELEVANCY SCORE 116.8

I have read a lot and tried updating the firmware - nothing works.When I put the laptop in the docking station - it does not recognize the monitar and also says AC power is not connected when it is. Help appreciated!

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RELEVANCY SCORE 109.6

I have a Lenovo T570 (Type 20JW, 20JX) Laptop (ThinkPad) and ThinkPad Basic Dock (40A00000WW).   I have a monitor plugged into the VGA connection on the docking station.  I have another monitor connected to my laptop with HDMI.  When the laptop is docked, the display will show on the laptop and the monitor connected to the dock.  The monitor connected via HDMI goes black.  When the laptop is off the dock, the HDMI monitor works.  Is there a way to get both monitors to work without having to buy a different docking station?  I know the ideal situation would be to get a different dock with 2 connections on it, but I was hoping not to have to pay for another dock.

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RELEVANCY SCORE 107.6

I am wondering is it possible to have two external monitors connect to my W540 without a dock? Thanks,

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RELEVANCY SCORE 104.8

Hey guys,I've got new P50s (running W10 x64) with Quadro M5000M, and Ultra docking station for it. I want to use 4 external monitors in any configuration, just that they all work. I tried updating BIOS and Docking station, installed latest Intel and Nvidia graphics driver, power management driver.. everything.I get 4 monitors displayed in Windows display settings, but as soon as I turn on the fourth, one of the others goes dark. Somewhere I read about BIOS setting for Hybrid graphic, but I don't have such setting in BIOS. Any help would be great Thanks!

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RELEVANCY SCORE 104.8

Hi.  I'm hoping I can get this resolved on this forum.I just got my system and am trying to connect my 3 external monitors.    My setup is as follows:Monitor 1 - laptop screen - works.Monitor 2 - HDMI out to HDMI in - worksMonitor 3 - DP out to HDMI in via a DP-HDMI cable.  - worksMonitor 4 - DP ou to DVI in via a DP-DVI adapter - doesn't work. I can't figure out how to make this work.I also tried this setup:Monitor 1 - laptop screen - works.Monitor 2 - VGA out to VGA in - worksMonitor 3 - HDMI out to HDMI in - worksMonitor 4 - DP out to HDMI in via a DP-HDMI cable.  - doesn't work. Incidentally in this configuration, when I closed the laptop screen this monitor worked.  Also on a related note, the Nvidia Quadro P500  is sitting idle as the Intel UHD 620 is doing all the work.  How can I control this? Thanks for any suggestions. Sal

A:Thinkpad P52S Ultra Dock and 3 External Monitors

As stayed in PSREF, P52s supports up to three independent displays. Laptop's screen includes in this limit, meaning you can use two external displays at that time. When you close the lid, you can use three external displays. To use more, you'll need some sort of USB adapter to increase such a limit. Regarding other question, you can't disable Intel GPU - it's always active and it's always controls screen output. NVIDIA's dGPU can be configured to be used in selected applications, making them to work with higher performance. P52 and P72 for sure have an ability to disable Intel iGPU, giving the control of screen output to dGPU. Probably P1 and/or X1 Extreme have the same feature too.





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RELEVANCY SCORE 104.8

Hi,  I am trying to connect three external monitors to my Ultra Dock (2 displayport, 1 hdmi). When I connect the 2nd displayport cable to the dock, the hdmi monitor shuts off. Is there any workaround? Apologies if this is a basic question. Thank you!

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RELEVANCY SCORE 102.4

I have a brand new Lenovo ThinkPad L470 (win 10 pro) and a Lenovo Pro Dock. This configuration does not support two digital external monitors (don't get me started...) I want 2 digital external monitors.  Does anybody know if I will be able to support 2 external DisplayPort monitors if I purchase the Lenovo Ultra Dock?  thanks. 

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RELEVANCY SCORE 98.4

I am hoping someone has found a solution to the following:- I have a W540 in a ultradock docking station with three external monitors and I have advanced mode on dock enabled to utilise the NVIDIA graphics however on boot the bios screen is not shown on any of the external monitors. As I have a bios password then as it does not display the prompt on the external monitors then I need to guess if it is asking for the password or not. It is a minor irritation especially if an error message or something stops the boot. From the following article I can solve the issue by using standard video mode but I wish to use the advanced mode. https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/W540-BOOT-Screen-Display-on-external-mon... The following are my display settings in the bios:- Boot Display Device         [Display on dock]total graphics memory     [512MB]Video mode on Dock        [Advanced]Discrete GFX Perf Mode   [High Performance]Boot Time Extension        [Disabled]   - I have tried setting this to the maximum but no joy I have updated the firmware of the bios and the dock but to no avail - any suggestions on how to show the bios on the external monitors with advanced mode enabled?  

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I have a Thinkpad T430 type 23474W4 and a Thinkpad mini dock series 3 type 4338-15U. I already have a Lenovo LEN LS2223wC monitor hooked up to it through one of the DVI ports. I have a a Lenovo LT1952p Monitor that I would like to use as a second external monitor. Both monitors work individually through either DVI or VGA. However, I can't get them to both work at the same time no matter what configuration I use. I was told they didn't have to be identical monitors to work together. What am I doing wrong? 

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RELEVANCY SCORE 94.4

I have a ThinkPad T460 OS Windows 7 and am trying to connect three monitors.  I have been running 2 moitors for sometime just fine, but I have the need to add a 3rd monitor.  I have a DisplayPort Plug converting to HDMI for the 3rd monitor, but still only two are active.  Can someone help me figure this out?

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RELEVANCY SCORE 94.4

so - I tried saving money on a 2nd ultra dock for my W540 (I have 2 offices I travel between with desks setup..) And I bought something off ebay for an OK price.. Despite the dock and power supply being described in the auction body as the 170W version, when it showed up it's actually the 90W version... Now the dock and power supply came halfway across the world from Israel, so I'm preferring not to have to waste my time and money sending it back. The vendor has offered me $20 refund to keep it and use it as-is, which I think is pretty unfair seeing it's their mistake, and it'll cost more than that to make it good I think.... On the flipside, if I send this back at my cost it'll be $30-$40 to send.... and what if it goes missing on the way back? I was hoping that even though the part numbers on the actual docks are slightly different (my old one = SD20A06041, this new one = SD20A06046) they look pretty much identical, and  I can still at least use this new dock at 2nd office , and continue to lug my power supply between offices. Am I right here? Would prefer to ask rather than try as trying involves opening the plastic on the dock, which is factory sealed right now... also would hate to damage it..Then, Ideally I need to sort out a 2nd PSU as one of the main points of having 2 docks was going to be I didnt have to keep disconnecting and reconnecting and lugging that huge brick from office to office!  I'm wondering wh... Read more

A:W540 with 90W ultra dock (and the 540's 170W PSU)

hmmm... looks like buying the cheap 170W adapter and frankensteining the 90W rectangular cable onto it could be problematic?? these square connectors have ID resistors in them and I'd have to hack open the overmould to fix this? Looks like there's a nice cheap 3rd party adapter on ebay for connecting an old round power supply into a new rectangular laptop, but these adapters also need hacking open to change an ID resistor?   

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RELEVANCY SCORE 92.4

I have recently received an upgrade laptop at work. On my previous laptop (ThinkPad, unsure of model), I was able to connect one external display monitor directly to the VGA port on the laptop and an additional external diplay monitor to the ThinkPad Pro Dock station VGA port. I prefered to use these two screens with my laptop closed on the docking station, but could also open the laptop on the dock and have a third screen available. ISSUE: With my new ThinkPad (T440) there is no VGA port on the laptop. I have purchased a simple HDMI to VGA Converter Adapter - see link:https://www.amazon.ca/VicTsing-Gold-plated-Converter-Ultrabook-Devices-Black/dp/B016LVT51G/ref=sr_1_...   I am using the same ThinkPad Pro Dock station as with my previous laptop. With my new T440 I am able to work with my laptop open or closed on the docking station with one external display plugged into the docking station. I am also able to work with one external display plugged directly into my laptop using the VGA to HDMI converter adapter.  ISSUE 2: The laptop will not recognize when both screens are plugged in at the same time, but they each work when I have only one plugged in either to the dock or directly to the laptop. PLEASE HELP!! TIA

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RELEVANCY SCORE 90.4

ThinkPad W540Ultra Dock 40A2NVIDIA Quadro K2100M HELP PLEASE!  I need to hook up 5 additional Monitors (6 including the W540 LCD).  This is for Stock Trading. I have all 5 additional monitors on a monitor stand, it's a sweet setup! I have set the Graphic BIOS on the W540 to Advanced. In Advanced Mode I thought that all of the Video Ports would be live.  Here is what I can get to work: W540 LCD Monitor, two Monitors using the Dock's two Display Ports, and one Monitor using the Dock's VGA Port.  Althhough they work, the resolution is not sharp as expected except on the W540 LCD.  I cannot get the two remaing Monitors to work. I tried using the HDMI Port on the Dock connected to the HDMI on the Monitor, and the DVI-D Port on the Dock, using a DVI-D to HDMI converter cable (HDMI connected to Monitor) and that won't work.  I've also tried using the USB 3.0 cables.  I cannot get two of the 5 monitors to work. Is is possible at all with the setup I have, or do I need to go to a USB Display Adapter?  If I need to go the USB Display Adapter route, can I still use some of the cables I have and only use the USB Display Adapter for the two that won't work.  Or, do I need to get a Plugable 7 Port USB Adapter and connect them all up this way.  Using the USB Display Adapter should I connect them all using HDMI or VGA? Thanks in advance for helping me out, I have multiple hours invested and no hair left!&nbs... Read more

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RELEVANCY SCORE 90.4

I have a W540 and ultra dock, have been using it with a U2713HM and sometimes also a U2412 on the dock's displayport outs, no problem. I just bought a 2nd U2713H (2nd hand - I wanted them to match, thoughHM and H models are subtly different), and for the life of me I CANNOT get the new monitor to work with either DP output on the ultra dock...  (just by itself, using either port output and either of 2 cables I have... while the original 2713HM works either display port out with either cable) basically windows shows a 2nd monitor is attached, and at the right resulution... and the monotor shows that it knows it's plugged in, but claims it's not being sent any video. so it's just black... But I did get it to work via DVI cable out of the dock(though at limited resolution) And I did get it to work with the miniDP out on my actual W540 using an old mini DP to DP connector (while also using the dock's displayport out with my other U2713.Can someone let me know what on earth is going on?? While it's releiving to at least be able to see my new monitor running alongside the old one for 2 x 2560x1440, I need that port on my laptop free for other purposes (it's a DP/thunderbolt port and I use it for thunderbolt too!) so I need this fixed or I have wasted money buying a 2nd monitor..  

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RELEVANCY SCORE 85.6

Have have about six instances now all are X1 Carbon 5th Gen using Thinkpad TBT 3 Dock. Laptops are not on recall list. In every instance when trying to connect to shares on these laptops get the following error from diagnostics. "The device or resource (computer name) is not set up to accept connections on port "The File and printer sharing (SMB)".  Contact your network administrator." All comptuer are Windows 10 Pro 64bit. All have the latest TBT 3 dock drivers from website. All aspects of SMB 1.0/CIFS File Sharing Support are installed. I have tried uninstalling and reinstalling the SMB 1.0/CIFS File Sharing Support. All other comptuers in the environment are not having this issue. I believe there is some issue with the Thinkpad TBT 3 Dock Ethernet. Anyone ran into this? If so did you find a fix?

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RELEVANCY SCORE 85.6

I have a few thousand Ultra Dock scattered across NA. We are in the process of replacing all laptops attached to existing docking stations. Before we can send someone to replace the laptops,we need to know exactly how the monitors are connected to each existing computers/docking stations. The monitor connections maybe VGA, DVI, HDMI or DP, I need to determine how each monitor is connected to the computer/docking station. This is so that I can ensure that the correct cables and monitors are sent to each location. We are using a 3rd party software to determine how monitors are connected to computers/docking stations. They use details collected from Windows to detect the monitor connection type and it works perfectly on all computers and docking stations. However, what we have noticed is that on the Ultra Dock no matter what monitor connection type (VGA, DVI, HDMI, or DP) is used, the Ultra dock always shows that they are connected via DisplayPort (DP). My questions are:Is this a known issue with Ultra docks?Is there a way to have the Ultra dock show the true monitor connection type? If so how can this be done?

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RELEVANCY SCORE 85.2

Hello, We have a problem with 2 laptops (ThinkPad X270) that "freeze" on the LENOVO logo when using Lenovo Ultra Dock with monitor Dell UZ2715H.Display Dell is plugged by Display port ports and one USB 3.0 (9 pin - used for display integrated webcam) connected to ThinkPad dock.When notebook turned ON with connected USB 3.0, computer freeze on LENOVO logo (To interrupt normal startup, press Enter) and work only when USB 3.0 disconected, or turned OFF and again Turned ON. Firmware on Dock is 2.33.000 Any suggestion? 

A:Lenovo ThinkPad Ultra (Pro) Dock + ThinkPad X270 (20K6) + Dell UZ2715H

I am just going to guess that computer is trying to boot via USB, so you might try changing the boot order in the BIOS so that Windows Boot Manager or the HD is first.  

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RELEVANCY SCORE 85.2

Wifi disabled and can't open to search on ThinkPad T470s after pulgging in ThinkPad Ultra Dock ThinkPad T470s 20HG

ThinkPad Ultra Dock - 90W USAfter unplugging from ultra dock, wifi will be connected... Does this dock support wifi?

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RELEVANCY SCORE 84.8

Hi, I have Lenovo L470 and i would love to add extra monitors. Idea: Two DELL S2719DM (max resolution 2560x1440) monitors and connect this monitors using Ultra Dock. Cabels DisplayPort to HDMI (monitos support only HDMI input). Laptop: Lenovo L470i7-7500UIntel HD Graphixs 62024 GB RAMUbuntu 16.04LTS (latest updates) My questions: 1) Is this possible?3) Maybe i'm wrong with choosing correct Dock and maybe i need different one?2) Does enyone knows if Ubuntu supports Lenovo Dock?

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RELEVANCY SCORE 84.4

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

A:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

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RELEVANCY SCORE 83.6

I have a ThinkPad T580 with the Ultra Dock (40AJ0135US) and I'm wanting to use two external 4k monitors. I found this post (https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/How-many-DisplayPorts-are-available-on-t...) that seems to indicate that this cannot be done, but it doesn't make sense since the dock utilizes two USB-C connections from the T580. Can a DP and USB-C on the dock be used for two 4k monitors? Is there any combination of ports that would allow the dock to support two 4ks? Will Lenovo be releasing a monitor compatibility matrix soon for their new laptop lineup, like this one: https://support.lenovo.com/ca/en/solutions/pd029622#USB-C%20dock ? I appreciate any help!

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RELEVANCY SCORE 83.6

Dear Community, my employer will soon change my equipment from a stationary PC to a ThinkPad T450s with Ultra Dock 90 W. I would like to know whether it is possible to connect my current three monitor setup to the new system. My monitors are:1x UHD (3960x2160)2x FHD (1920x1080) All monitors must run at 60 HZ. The maximum resolution/refresh rate table for the Dock can be found here and shows that it is not possible via the Dock outputs as I understand. But is there another way? Perhaps by using the ThinkPads own video output and two of the Docks outputs? Or any othder idea? I would buy another docking station or other equipment to connect my monitors if that was a solution. Thank you very much for your support!  

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RELEVANCY SCORE 83.6

I have T570 and two same "thinkpad ultra dock" docking stations - one at the office and the other at home- with two monitors connected on each of them (DP & HDMI). At the office, I close the lid (2 screens) and at home I keep it opened (3-screen setup). A while ago it started flickering / blanking external monitors on *both* of them. Sometimes, when computer is left locked for some time (sleep is disabled!) external monitors are blanked and I can only revive them by removing + attaching the laptop to the dock again. I tried firmware updates on dock, driver updates on windows / lenovo... nothing helps. Windows 10, latest updates. I find it weird that two docks would go bad almost simultaneously. What else can I try - it is driving me crazy as I cannot work normally (sometimes it blinks like every minute or so but other times it is OK for more than an hour)?

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RELEVANCY SCORE 83.2

HP Probook 6550b with 120w advanced dock NZ222AA

Any way to get 3 external monitors working with just this hardware?

Thanks -
 

A:3 Monitors - HP Advanced Dock

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RELEVANCY SCORE 82.8

Hello,I have Lenovo X1 Carbon 6gen with i7-8550U docked in the Lenovo Ultra Dock and I just bought three Lenovo P27h lcds. Those LCDs are connected via two displayport connectors. In one displayport connector is one lcd, in second is two lcds in daisy chain configuration. All lcds works but the problem is that on the one is highest availaible resulotion just 1920x1200 or 1920x1080. It is not the problem of lcd or the daisy chain because when I disconnet one lcd I get the proper resolution on it also (2560x1440). According to intel specs it should not be problem of graphics card which should be powerfull enought to handle it. Have anyone have similar issue? Do anyone have an idea how to solve it? Thank you. Ondrej.

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RELEVANCY SCORE 82.8

Hi there,I've got a new T470 and Ultra Dock and try to connect my 2 external monitors via DisplayPort but nothing happens.I tried to update the firmware of the Ultra Dock but it won't work because I got the following error message in den update.log: "Error description: Can't connect to Synaptics VMMxxxx DP hub IC"The 2 monitors were still connected to the Ultra Dock. So I connected one of those monitors vie HDMI and installed the Firmware again. Now I got the current version 2.33.000 installed. But as soon as I remove the HDMI cable nothing happens again. What else can I do? Do I have an issue with my Ultra Dock?

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RELEVANCY SCORE 81.6

I recently upgraded from an EliteBook 8570w to a ZBook 17 G2.  I had 3 external  monitors working on the 8570w with Windows 7.  My ZBook is running Windows 8.1 (64-bit), however, I can only get 2 monitors running at the same time.   My docking station is an HP Advanced Docking Station (A7E38AA), and the displays are all HP's.  1 is a Z24i connected with DisplayPort, the 2nd is a ZR2440w also connected with DisplayPort.  The 3rd is another Z24i connected with VGA.  It is the VGA display that is not working currently. I've tried updating the drivers and that didn't work, in fact since I updated the driver, the 2 working displays screens seem to flash off and back on at random intervals (almost like the display settings were changed).  I also tried to connect the VGA monitor directly to the VGA port on the laptop and did not get any results. The 3rd monitor is simply just not being detected.  If I look at the NVida Control Panel, it is only showing the 2 displays, as does the Windows Display Settings.   Any ideas?  Is there something I am missing, or is this a Windows 8.1

A:ZBook 17 G3 with 3 external monitors and Advanced Dock

Hi psubsee2002, Can we test the VGA input of the monitor and VGA cable to make sure they are not the root cause. I would like you to get a known working VGA cable and a knonw wokring monitor. If the VGA input of the monior and VGA cable is good, pleas try the following: Go into BIOS -> Advanced -> Device Confirugation -> Disable "Hybrid Graphic." By doing this, it will only allow the unit to use your Nvidia video card rather than your onboard Intel graphic and Nvidia. Since you're connecting to multiple monitors, lets use the Nvidia graphic which can handle graphic at better rate.  Thank you, -Tenzin




I am an HP employee.Make it easier for other people to find solutions, by marking my answer ?Accept as Solution? if it solves your problem.***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***#hpexpertday

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RELEVANCY SCORE 81.2

Hi, I am looking for some help, I have a T450 that has been working away on a Thinkpad Ultra Dock with no issues, then all of a sudden it will not charge while docked!! Take it out of the dock and charge directly and it works fine, I tried replacing with a new docking station the exact model but again it does not charge the laptop while in the dock, I have switched out the battery and it is still the same. I have fully updated the BIOS etc and still have the same issue, I tried updating the Ultra Dock firmware but run into issues as the firmware update will only run while docked and also has power, but as the laptop is not detecting power I cannot proceed , I tried updating out of the dock but it does not proceed either as it cannot detect the docking station. Everything else works via the docking station HDMI, USB, DVI, Ethernet  all working perfect, has anyone came accross this issue?

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RELEVANCY SCORE 81.2

I'm trying (and failing) at driving four 1920x1080 monitors vai two DP 1.2 daisy chains. Three monitors show up as available. The fourth does not. Is this not possible? If I'm using both DP ports can I also use one of the HDMI or DVI ports to drive the fourth monitor instead of daisy chaining it? Setup: W550s (Model 20E2CTO1WW)ThinkPad 90W Ultra Dock One DP cable to a Dell U2414H-- then daisy changed to a Dell U2412M One DP cable to a another Dell U2414H-- also daisy chained to another Dell U2412M Both U2414H monitors have DP 1.2 enabled. Thanks,Sam 

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RELEVANCY SCORE 81.2

Checking to see if anyone has had this issue. We have 5 T570 20JW, running the most current verison of Windows 10Pro and since Yesterday (9/18/17), whenever a user undocks their laptop and then redocks it the external monitors do not turn back on and Windows does not recognize the 2 displays either. The only way we have been able to get them to show back up is to either reseat one or both of the monitor cables from the dock or put the laptop into sleep mode and then wake it backup using the docking station power button. It's not the displaying drivers causing the issue, at least not directly as we have tried the most current and the last release and neither fix the issue and as I stated this just started on 9/18 and the most current drivers are a few months old now. My only guess is that it's one of the 5 lenovo updates that where installed yesterday or the latest bios update (See the attached picture). I haven't had the chance yet to uninstall each of the 5 updates because I will need to go download the last version of each of them first, but wanted to see if any one else has had this happen and to forwarn anyone that has one to be careful with the most current updates. Thanks, Joseph


























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RELEVANCY SCORE 80.4

I have recently received an Ultra Dock 135W to use with my T460p. I have two external 24" monitors connected. One to the HDMI port, and one to the DisplayPort next to the DVI plug (using a DisplayPort to HDMI cable). I have color issues on both monitors. These issues are not present if I connect the monitors directly to the PC. They are also not present on the laptop's internal display. The colors are washed out. The issue seems to be that the monitors are not in the correct quantization mode/dynamic range. I have verified that by looking at this picture: http://i.imgur.com/Bw61l68.jpg. On the internal screen, I can see 4 squares. On the external monitors, I only see two columns. I have tried following the instructions from this article to correct the issue: https://www.howtogeek.com/285277/how-to-avoid-washed-out-colors-when-using-hdmi-on-your-pc/. However, neither Nvidia Control Panel nor the Intel Graphics Settings (I have the Optimus dual graphics card) show the Quantization Range setting. I have installed the most recent graphics card drivers from Lenovo's website for both the Intel and Nvidia card. I have verified that my Ultra Dock has the latest firmware version (2.33.000). How do I set the graphics to use full quantization range/full dynamic range? Thank you in advance!

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RELEVANCY SCORE 80.4

When connected to the Thinkpad DisplayLink, the driver shuts off useability of the Jack sound ports (on both the computer and the display link). Earlier I could not initiate the driver installation of my USB-ports, and thus could not use the rest of my computers' USB ports -- The Display Links' Ports work. This issue was solved when connencting to the port while the DisplayLink was disconnected.I was connecting a Samsung phone System & Device Firmware/ USB Composite Devices: 10.0.16299.15 peripheral Jack Driver vers. 10.0.16299.15DisplayLink driver vers. 8.3.1905.0USB Root Hub, USB Hub Drivers SuperSpeed and not: 10.0.16299.334USCI USB Connector Manager: 10.0.16299.251eXtensible Host Controller 3.0 10.0.16299.431SAMSUNG Mobile USB Composite: 2.12.5.0Phone Driver: Samsung Galaxy S7: 2.9.317.215Realtek Driver: 6.0.1.8224DisplayLink//Lenovo Audio: 8.3.1888.0 most of rest of drivers are firmware vers.: 10.0.16299.15my processor driver vers is 10.0.16299.371

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RELEVANCY SCORE 80.4

Hi,  I have Lenovo ThinkPad L540 and Basic Dock and I want to upgrade dock to Ultra Dock 90W 40A2. I have question about external displays. My setup is 3 monitors Benq GL2250. Right now there are two monitors connected mini-DP on Laptop and VGA in Basic Dock, third one is inactive right now. Could I connect all three monitors to Ultra Dock and have working laptop display simultaneously. I just want to be sure about this solution working and which ports could be used to connect monitors Thanks in advance

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RELEVANCY SCORE 80.4

I'm trying to find a replacement cord for an Ultra Dock that works with a T450s Thinkpad.  Can someone look at theirs and let me know what I need to order?  Suggestions as to where to order also appreciated. 

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RELEVANCY SCORE 80.4

I have a W541 and it always worked well with the dock and dual external monitors, that is until the firmware was updated by Lenovo System Update to the Latest Version: 2.33.000 about a week ago. Now when you boot the laptop in the dock, the post shows on the two external monitors then they go black and seem to disconnect as the power saving icon shows on both monitors. If you undock the laptop at this point and immediately re-dock, the two monitors light up and no more issues. While this isnt a huge issue, it is very annoying since it always worked properly before the update. Any suggestions on a possible fix are much appreciated. Thanks in advance.

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RELEVANCY SCORE 80.4

Trying to figure out how to charge my Yoga 3, while using my new Thinkpad Ultra docking station. The power USB for the Yoga 3 and docking station USB only work in the Yoga 3 power port. None of the other USB ports on the Yoga 3 will work. Do I need an adapter? 

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RELEVANCY SCORE 80.4

Hello, is it possible to update the Lenovo Ultra Dock Pro to the latest version without a Windows Operating System? https://support.lenovo.com/de/en/documents/ht081248 A bootable ISO for this would be perfect. I use Linux as Operating System installed on a T440p, so a Windows based update is not possible for me. Thanks in advance! Best regrads, Michael

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RELEVANCY SCORE 80.4

I am running 2 monitors (Dell U2414H @ 1920 x 1080 60Hz) on my ThinkPad USB 3.0 Ultra Dock.  I also have my Yoga 900 monitor on and the desktop is extended to all monitors.  I have a regular issue where the Displayport monitor turns off for 1-3 seconds then comes back on for no apparent reason.  I have searched the internet and the only similar issue I have found suggestes the dock is under powered to run 2 monitors however that does not seem consistent with what other people are doing.  There is no particular application that causes the issue. Can anyone help?  It's very frustrating waiting for the monitors to come back on. 

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RELEVANCY SCORE 80.4

Hi,  I'm using a Lenovo P51 with M2200 graphic card and have a docking station 40A2. I wish to connect the two monitors to my docking station, one is VGA cable and another one is HDMI. When I dock my P51 to the docking station, the monitors could not be detected. I tried to configured my bios setting to discrete graphic setting but nothing changed. Try to put shared on dock display also but nothing works.  When I connected one of the monitor HDMI cable to the laptop directly without going through the docking station, it works perfectly but I could not connect the VGA cable monitor to the laptop without a converter and it defeat the purpose of having a docking station.  Anyone encounter this problem and has a solution for this problem? 

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RELEVANCY SCORE 80

My company has issue me a Lenovo T470s and an Ultra Dock to replace my existing equipment. I have two external monitors connected to the docking station with display port cables. The problem that I am experiencing is that if the laptop is docked and the cover is open, I get video on the laptop display and one external monitor. The other external monitor gets no signal and goes to sleep. If I close the laptop cover, I get video on both external monitors. A co-worker told me that this was working as designed and that the solution for getting video on all three monitors was to connect one external monitor to one of the display ports and the other to the DVI port. (He hadn't tested this configuration and is using two display ports with the laptop cover closed.) I tried my coworker's suggestion and got the same result but prior to switching to DVI, I downloaded and installed the latest(?) driver for the HD Graphics 620 adapter from this website (lenovo.com) and that seemed to solve the problem (when using two display ports) but after shutting the laptop down, I had the same issue the next day. What I want, is to have the laptop cover open and still be able to use two external monitors and get optimal resolution on all three monitors. What's the best configuration for achieving this? (Don't guess, like my co-worker. Give me something you've tested and that you can confirm that it works.)

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