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IE shuts down randomly. Computer crashes with blue screen randomly.

Q: IE shuts down randomly. Computer crashes with blue screen randomly.

Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that someone could save me some heartache and a trip to the computer store. Any help is appreciated. Again, thank you for taking the time to listen and respond. )

P.S. Please excuse any mis-spellings, the ieSpell won't download for me :0\

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Preferred Solution: IE shuts down randomly. Computer crashes with blue screen randomly.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Hello. I have recently bought a new pc. It had very much problems since it didnt have a disk drive and I needed to install some things and also Windows 7 through usb. When I installed the motherboard drivers if thats what they are called I also installed internet drivers. But I did not install everything from those things that were there only internet drivers and motherboard. I thought everything is going to be okay, and it was and I played games on it, everything went very well. The first time something happened was when I was playing WoW and it just froze and shut down. The second time was the same and now it turns to a blue screen where it says that something is wrong with my Windows and it will shut down to prevent any damage oh and it does not shutdown the computer it restarts it... >.>. I couldnt read everything because it turned off too fast for me to read anything but the first part. The blue screen happens more often than the freezing. Please help

A:PC Randomly shuts down after a blue screen.

Go here Windows Vista/7,Windows 8 & 8.1 BSOD Posting instructions follow all instructions to the letter, using all tools illustrated. Then proceed to the next steps by posting your logs. Keep your posts and logs (logs mini dumps etc...) in BSOD, App crashes, and hangs.

Be patient they get a lot of inquires. Someone will be along to help you.

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How to resolve DPC_watchdog_violation error? My laptop shutdown randomly, leaving all unsaved stuff. A blue-screen with this error appears. I am not a techy-savy but I really need help to resolve this. Thanks!

A:asus laptop randomly shuts down with a blue screen and error message

You'd best repost this issue in the BSOD section here. What you're experiencing is called Blue Screen Of Death, or BSOD. I have had the same issue before, I have a feeling it was to do with driver conflicts.

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my system very often reboots at random points of time - with me working on the system, not working, sometimes runs ok for 30 minutes, sometimes 3 minutes. I think it may have started with the upgrade of video card to BFG 9600 but i might have installed it before i re-installed windows 7. I don't have a wireless card on my computer (the driver for WiFi was commonly referred to as a problematic one).

I'm attaching my minidump file, maybe someone would be kind enough to try helping me to figuring out what the issue may be.

I run Windows 7 build 7100
Asus P5B Deluxe (not wi-fi edition)
2GB ram DDR2-800
e6300 core 2 duo 1.86 with active cooling 7 cpu fan
430 watt PSU
anantec case with 3 extra fans enabled on low speeds
NVidia BFG 9600 GT video

any help is greatly appreciated, i spent days already trying to pin point where the issue is coming from, and it may be some BIOS settings, as well as the MS and non-MS drivers / updates

i tried changing the overclock settings from none to the highest stable for this config, none of them work stable

A:Windows 7 crashes randomly with Blue Screen driver_power_state_failure

Bugcheck 0x9F: DRIVER_STATE_POWER_FAILURE, pointing to ADIHdAud.sys.

* *
* Bugcheck Analysis *
* *

A driver is causing an inconsistent power state.
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80032edd40, Physical Device Object of the stack
Arg3: fffff80003fe15a8, Functional Device Object of the stack
Arg4: fffffa8001f81c10, The blocked IRP

Debugging Details:


IRP_ADDRESS: fffffa8001f81c10

DEVICE_OBJECT: fffffa80032f3980

DRIVER_OBJECT: fffffa80032f16d0




FAULTING_MODULE: fffff88004104000 ADIHdAud






LAST_CONTROL_TRANSFER: from fffff80002a491c0 to fffff80002a97f80

fffff800`03fe1558 fffff800`02a491c0 : 00000000`0000009f 00000000`00000003 fffffa80`032edd40 fffff800`03fe15a8 : nt!KeBugChe... Read more

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Our computer has been shutting off ever since we replaced the motherboard and cpu. It wasn't the motherboard, or temperature because we tried replacing the motherboard, and putting in a fan. The computer runs Windows 7, and usually shuts off during a game within 30 minutes of turning on.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD FX(tm)-6300 Six-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 6
RAM: 8173 Mb
Graphics Card: NVIDIA GeForce GT 740, -2048 Mb
Hard Drives: C: Total - 1907626 MB, Free - 1797145 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-78LMT-USB3 6.0
Antivirus: None

A:Computer shuts off randomly - Black screen

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Blue Screen problem, Windows Explorer crashes randomly and system keeps on rebooting so often. Following is error message popped up. Attached is minidump file, bu I couldn't read this file, please advice me if anyone can read the file, and help me to figure out what went wrong. Thank you

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFA8018C5B010
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002D47366
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Users\MFP User\AppData\Local\Temp\WER-36310652-0.sysdata.xml

A:Blue Screen issue, System crashes randomly and automatically rebooting

Hello Uuganbat and welcome to Sevenforums.

.exeplorer troubleshootingHaving crashes upon the .explorer usually reveals problems in the Windows Context Menu. I'd suggest you to download a software called ShellExView. The idea of ShellExView is to figure out, what shell extension is causing your explorer to crash.Use the software with this procedure- Disable one extension that doesn't belong to Microsoft. In many cases there are running 3rd party shell extension along Windows, and may cause the crash. If the crash persist, undo the selection, and proceed to the next non-Microsoft extension. Keep doing so, until you've found the culprit.

Download Malwarebytes. Malwarebytes will investigate malware and worm targets, and try to remove them. It's very handy in that manner.Run a full scan of it twice or more. In many cases it won't detect malware in the first shot.

To ensure Windows isn't broken, we'll recommend the sfc /scannow command.Here's how- Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

SFC /scannow

If the steps didn't work, Create a new User Account on your system. The current user account you're using, may be broken and corrupted.

Best Regards,

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My computer is a Windows Vista Home Premium x64 with NVDIVIA drivers. The computer in question is not functioning yet, as it repeatedly crashes and sends me to a blank, black screen, as if the computer had been restarted. What other specs do I need to provide, and what tests do I need to run so that I can provide you with the necessary information for optimal assistance?

Additional info: About two weeks ago, my computer had many BSODS, usually back to back, until , magically, they all stopped I occurring after my dad opened up the computer to clean the dust out. I have not had a single bsod since, and this current series of crashes started after my pc froze(while audio was on; said audio was on loop but only a fraction of the audio).

Right now, the computer will no start up anything, not even a load up screen. I have to wait about twenty minutes while the computer is powered off for anything to load after I power it up. Is this an indication of the problem at hand?

A:Computer randomly crashes into a blank, black screen

That could be one of multiple things.
Overheating can cause the computer to shut itself down, especially if you have to wait for it to cool off to use it. Considering it was cleaned recently it is possible that this is not the problem. But the fact that you need to wait a period of time before it starts up suggests that heating is still the cause.

It can also be caused by faulty RAM. I suggest you run Memtest and see if the RAM might be damaged.

To make it easier to identify your problem, it would be useful to know your computer's specs.
Is it pre-built, and if so, what is the Make and Model details?
If its custom built, list the specs here, also including the Power Supply Unit's make and power output, as that can also cause freezes.

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Hi there.
Few days ago I connected an old hard drive (not really old) that always worked upon connecting (I connected it over 5 times this month, at least) I disconnect it mainly because I don't want it to be effected from viruses or anything, I got important stuff there.
It's not an external hard drive, I had to open my pc case to connect it of course.
After connecting it my PC suddenly didn't show anything on screen, so I said ok, something is probably wrong with this hard drive (didn't find a solution to this) and decided to disconnect it.
From that point I kept getting random blue screens on my PC (I have this PC for 5 years and I never, NEVER had a blue screen, not even once.)
The blue screen said that I should remove any new installed hardware (which was probably my old hard drive)
and wrote
*** STOP: 0x0000003b (0x0000000c0000005, 0xFFFFF80002ACAF92, 0xFFFFF8800AD47AD0, 0x0000000000000)
Didn't really count the last with many 0 on it.
I tried playing with my RAM memory and somehow ended with both connected but having 2GB instead of 4GB (I put them back into their original places)
I currently run safe mode with networking but it gets this blue screen after maybe 15 minutes when on normal mode I get this after between 10 seconds till 5 minutes.
I noticed that opening Steam or xfire immediately gave me this blue screen so I deleted both from my PC but I still get this crash after few minutes.
my PC specs are:
Proccess... Read more

A:Computer randomly gets a blue screen

Try the hotfix found here.

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It appears that I am having the same issue stated in this thread http://forums.techguy.org/windows-nt-2000-xp/582903-my-computer-shuts-down-randomly.html

At absolutely random times, my monitor will go dark and I will hear this buzzing noise until the Blue Screen otherwise known as the "Blue Screen of Death" appears for a short time. Then my computer restarts. There is no pattern to when this occurs. Sometimes, I leave my computer on through the night and wake up the next morning to find it fine or vice versa. Other times, I use my computer for half and hour and it happens. The Blue Screen also occurs occasionally when I shut down my computer.

This problem started to occur about 2 weeks ago. I have run several virus scans using several different programs and no problems were found.

As a side note, sometimes when i look something up on www.google.ca and click one of the search results, it will take me to a different search engine showing the results of my search using that engine. I just have to keep going back and trying again until I get the website I'm looking for which normally takes around 2 -3 trys. This issue however is a side matter, as the initial and more important problem was stated first.

Please give me some steps to solve my problems. Thanks

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Blue Screen of Death Minidumps:BSOD 1 Download: 100514-28438-01.dmp
BSOD 1 Image: KMODE_EXCEPTION_NOT_HANDLED ffffffff`c0000005 dxgmms1.sys)
BSOD 2 Download: 100514-31153-01.dmp
BSOD 2 Image: SYSTEM_SERVICE_EXCEPTION 00000000`c0000005 ntoskrnl.exe)
Minidump Collection: Minidump Folder & Zip (As of 21:56 on 06/10/2014)

Computer Specifications:Motherboard: ASRock X79 Extreme6
Memory: 64GB Corsair DDR3 PC2133 (8x8GB)
Graphics Card: AMD R9 270X (4GB)
Processor: Intel Core i7 4930K 3.40GHz
CPU Cooler: Corsair H100i
PSU: Corsair RM 750W

Diagnostic Logs:DM Logs: RY-PC-06_10_2014_130811_31.zip
SF Diagnostics: SF_06-10-2014.zip

Checks that I've done:sfc /scannow [Completed, No Errors]
chkdsk /f /r [Completed, No Errors]
Windows Memory Diagnostics [Completed, No Errors]
Memtest 86+ [Completed, No Errors]
IntelBurnTest (CPU Stress Test) [Completed, No BSOD or overheating] - CPU at MAX and
Idle for Comparison
FurMark (GPU Stress Test) [Completed, No BSOD or overheating] - GPU at MAX and Idle for Comparison

Changes made: Uninstalled TrueCrypt
Uninstalled AsRock AppCharger
Updated Realtek High Definition Audio Codec (R2.75)
Updated BIOS to 3.10 from 3.00
Attempted to check all drivers, however I'm unsure what ones are correct/fully up to date

Confirmed to be installed: .NET Frameworks (All, Latest)
Microsoft Visual C++ Redistributable Packages (All, Latest)
DirectX (All, Latest)

I downloaded all my drivers from: ASRock X79 Extreme6 Drivers with the exception to my g... Read more

A:Blue Screen of Deaths (Randomly) on a new computer


Despite the details you have provided, please follow the Blue Screen of Death (BSOD) Posting Instructions so we can better assist you.


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Whenever I play fullscreen games such as League of Legends or Diablo. After about a couple of minutes, it will randomly crash. I've done a reformatting on the computer to no avail (the problem still persists). Not sure if it's a hardware issue and if I should get the graphics card replaced.

I've also updated all of my drivers so I know the problem isn't with not having updated drivers.

When it crashes, the screen has rainbow streaks, and the audio starts looping. I have to restart just to go back into my game and whatnot.

Windows 7 64 bit Home Premium

(Ingame for league, I turned off video sync and I have settings on low)

Suggestions on how to fix this problem? Should I downgrade my drivers?

Nvida Geforce GT 630
AMD A8-5600K APU with Radeon(tm) HD Graphics 3.60 Ghz
8.00 GB Ram

How can I debug this problem?

Also I can't access the boot menu to format from the CD/USB. It takes me to the "start windows normally start windows in safe mode etc" screen.

I've tried all the F keys including the escape key and none of them work, because they all take me to the same screen. The only way I can reformat my computer is by doing it through the actual windows itself. I can't even make my current partition active for some reason even though I'm administrator.

Any help would be appreciated, thanks.

A:Solved: Playing full screen games, computer randomly crashes

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Hey everyone, my computer has been being rather naughty lately, it has been shutting down on about 5 minutes or so after start up it has happened before, I did a restore disk reboot and that had seemed to work until yesterday, I managed to get it working again yesterday under pure luck. I don't know what to do so please help out if you can
Here's details:

If you need anything else let me know, Thanks.

A:My Computer randomly shutting down and giving off Blue Screen

Hi Mikimoo.

Scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
If both the scans are clean, test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe m... Read more

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My computer has been shutting down randomly and I keep getting the blue screen errors. I believe it is malware/viruses because everytime I tried to do a custom scan of my hardrive it would find 2 infections, then it would freeze and shut down. For some reason my computer would not let me upload the log, so I will post it here for your convenience. Any help would be much appreciated thank you.
DDS (Ver_2012-11-20.01)
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 3/30/2013 11:37:05 AM
System Uptime: 7/7/2014 3:22:46 AM (1 hours ago)
Motherboard: Foxconn | | 2ADA
Processor: Intel® Pentium® CPU G640 @ 2.80GHz | CPU 1 | 1596/100mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 931 GiB total, 260.899 GiB free.
D: is CDROM ()
E: is Removable
F: is CDROM ()
G: is FIXED (NTFS) - 1863 GiB total, 0.03 GiB free.
H: is FIXED (NTFS) - 466 GiB total, 1.614 GiB free.
K: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP227: 7/6/2014 2:09:08 PM - Scheduled Checkpoint
RP228: 7/6/2014 7:06:10 PM - Installed 7-Zip 9.20 (x64 edition)
RP229: 7/7/2014 3:38:18 AM - Removed Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
RP230: 7/7/2014 3:52:24 AM - Removed Google Drive
==== Image File Execution Options =============
IFEO: hd-apkhandler.exe -... Read more

A:computer keeps shutting down randomly (blue screen errors)

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.   Please download Malwarebytes Anti-Rootkit from hereUnzip the contents to a folder in a convenient location.Open the folder where the contents were unzipped and run mbar.exeFollow the instructions in the wizard to update and allow the program to scan your computer for threats.If a... Read more

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I have a Gateway with 32 bit OS, and Vista SP2 installed.

My mom recently installed a program to watch videos, but it was useless to her and she uninstalled it. Day after, I was browsing the internet and the computer froze and became completely unresponsive. Couldn't even get the task manager open, so I had to force it to shut down.

Tried to turn it back on, and got a black screen that said no boot device found. then no boot file received. Tried to run Mbytes because I thought maybe she might have picked up a virus, and left the computer. Twenty minutes later I came back and it had restarted for no apparent reason. Tried again, and got a BSOD halfway, error x000007. Every other restart failed, saying that no boot file had been received.

Did system restore, which seemed to fix the problem temporarily. Tried to run SuperAntiSpyware, and computer restarted... again. Windows suggested I reinstall an Intel processor driver that was missing. Did, but later that night got the BSOD again, halfway through an Mbytes scan.

This had not happened before, I'm kind of at a loss. I ran Diskcheck, which fixed a few bad clusters, etc. I'm having a hard time thinking this could be a malware problem, except for the random restarts while I'm scanning for viruses.

Any suggestions? System restore seemed to help at first, but now it's back to the same thing. I only have one minidump file, but I can't seem to read it myself. Help?

Edited to add: This is getting wor... Read more

A:Computer freezes randomly, Blue Screen and failure to boot?

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Brand new ibuypower pc randomly restarts and says to insert boot disk. Have checked hard drive to make sure all power cables are firmly connected but the problem still occurs. Attaching error logs.
Faulting application name: CCC.exe, version:, time stamp: 0x53ad0dcc
Faulting module name: amdmantle64.dll, version:, time stamp: 0x5417637b
Exception code: 0xc0000005
Fault offset: 0x000000000040cfa6
Faulting process id: 0xde0
Faulting application start time: 0x01d00c86f186ebda
Faulting application path: C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
Faulting module path: C:\Windows\SYSTEM32\amdmantle64.dll
Report Id: 35f2e873-787a-11e4-8262-74d435b4c367
Faulting package full name:
Faulting package-relative application ID:

A:Computer randomly blue screen and says to insert boot disk

Please upload a file according to postin instructions. There is no dump file included. Check your Minidump folder for them. If there are no minidumps, check if your system is configured correctly and if you are using software like CCleaner or Tuneup Utilities uninstall them for the time being. Check your Boot Device priority in BIOS. Update your GPU drivers. If they are already the latest version available, revert to an older release like 14.4. Post back the results.

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It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?

A:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?

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So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!

A:Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.

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As above.

There will also be static sound. Usually that happens in the first boot in a few hours (cold start). Subsequent boot ups tend to be fine.

From the windows event log it's a Kernel-power 41 error (63).

It's a Toshiba Portege M900 running on Windows 7 (Intel Core 2 Duo, ) Any ideas what's wrong with it (e.g. motherboard or hdd?) I've just tested the RAM and the full test came out fine.

static noise then shutdown - YouTube

A:Help! Laptop (win 7) randomly shuts down during welcome screen

Anyone? :(

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Hi all,
Been having a few computer troubles, last couple of days. Up until now, I have never had a computer crash since building my machine. Occasionally I've had to force-quit a program, but never random crashes.

I've had 6 in the last day or so, though. And none of them have happened with a BSoD. The last one to happen was while watching a movie. I Ctrl+Alt+Del'd and it got stuck showing a message "preparing security options..." with the time-circle(?), but never progressed past that point.

They all seem to happen at random, regardless of what I do. When playing full-screen games, watching full-screen movies, or even just sitting idling. I've tried updating my MOBO BiOS, my gfx driver, tried taking out and setting the RAM again, and even ran a full-system scan with both anti-virus and with CCleaner.

I'm afraid I'm not sure what I should do.

I tried to upload the files from the SF_Diagnostic_Tool, but got a message saying I didn't have the correct Security Token?

If there's any other information that you require of me, please don't hesitate to ask.

A:Computer crashes randomly; full-screen games, full screen movies

Put the files on Dropbox or Skydrive and post a link here. Will have a look

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I have a problem related to this.  My computer will power on, but occasionally it will randomly shut down.  The screen goes black, but the power light stays on for about 15 seconds.  Then the light goes out.  I can turn the button back on, but Windows then asks me to verify my identity before I can continue (as the power failure somehow affects the operating system).
On a related note, the battery overheats just before shutdown occurs.
When I contacted Acer for this issue a week ago, the administrator gave me a fix involving the reset of a battery.  Unfortunately, I did not write down the instructions and tried to do it by memory.  Obviously, that memory failed me.
If someone in the community knows the instructions, please post them here.  I promise to make it so I have it handy.  Thank you.
[subject line edited to reflect new topic]

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(Yes, I know there's a topic like this, but mine is different)

Well, today I just installed a new 1GB of DDR RAM into my PC and it runs good. However, now it has been shutting down randomly. Of course, since my computer is messed up and (as usual) I have to wait about a half hour before it will boot at all (It turns on, but it attempts to run a scan of my PC, but stops at the graphic card and freezes). Does anyone know any solution(s)?

A:Computer Shuts Down Randomly

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I'm sure lots of you have had this problem, but there are so many possible causes! I'd like a little help figuring out what my significant other's issue is.
The computer will randomly shut down - he claims it does so when he accidently touches the side of it. Other times you can touch it and it will be fine. (Lose connection maybe? I'm somewhat doubtful)

It then won't start for a while until it eventually reboots itself. During the wait time there is a clicking sound. Once it reboots, it often gets stuck at the very first black screen after detecting hdd and such. It just freezes there.
While waiting for this inevitable reboot nothing he does can prompt any response from the computer. Pressing the power button doesn't even turn on the fans. Just the lovely chirping of an internal click, and a blinking light inside (numbers actually, switching from 00 to 01 I believe)

Anyway, after a wait and failed reboot, he can eventually start it up again.

On a side note, every time he starts his computer, he gets an error message that reads:

The instruction at "0x00000000" referenced memory at "0x00000000". The
memory could not be "written".

(not sure which letters/numbers are there... but they aren't 0's obviously... either way, the number and letter combo is irrelivant as the memory location always changes obviously)
This has been ongoing for a while longer than the reboot problem, and I've prompted him... Read more

A:computer shuts down randomly

Have you checked Event Viewer to see if there are any errors recorded correspnding to the times when the computer shuts down?

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Ok so I just built a computer and i'll be in the middle of something and the computer will randomly shut down. It happened one time while i left it on over night. It doesnt happen all the time, just once in a while. I dont think its my cpu over heating because i have Mother Board Monitor that says its at 35-45C. I have a program made for the motherboard by the manufacturer that says the same thing. Idk what the problem could be.

btw the specs are:
MSI K8N Neo2 Platinum Mobo
AMD Athlon 64 3500+
1 gig Corsair XMS memory
Nvidia 6800 vid card
120 gig hdd

Everything is at stock speeds

Thanks for any help

A:Computer randomly shuts down

Generally, random shut downs are symptoms of overheating problems, OR voltage stability problems. Do you have voltage problems in your area, OR is the PC on the same circuit as some other Appliance that has a large power draw on startup?

Is the PC connected to a UPS or other power stabilizer device?

Is the Power Supply for the PC a "quality" unit, and sized right for the devices installed?

You could try plugging in an OLD (no battery BU) digital clock to the same plug set as the PC and see if it is flashing 12 after the PC shuts down...although this is not a fool proof test...the PC may be more sensitive than the clock.

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Hello. I've had my computer for about a year and a half. This issue started yesterday.
My laptop will make a clicking noise, and then shut down. So far, this has happened twice. Once each day. 
A friend told me my laptop is probably overheating, and it shuts down to prevent that, but this second time, which happened only minutes ago, my laptop, wasn't even hot.

A:Computer shuts down randomly

The clicking could be coming from your hard drive if it's about to go out. Also it could be coming from the fan inside your case hitting a cable.
Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link for the snapshot.

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is there any way i can fix this? im running xp
its gotten worse now, it use to be when running big programs now its just random
its also takes a while after it shuts off to be able to work again

A:computer shuts off randomly

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A while ago, I posted a problem about my computer shutting down and throught I had it fixed after scanning/removing spyware and running disk check. But the last few days it's been happening again. It just shuts down while I'm working on something, either surfing the net, working in psp, working in windows movie maker, checking email, etc. Then I can't turn it back on by pushing the button on the tower. When I look in the back of the tower, the green light for the power isn't on, so I have to push the power cord in and out and jiggle it around a bit to get the green light to turn on and the computer to start up. What could be wrong?

Computer specs:

HP Pavilion 531w
1.3 GHz Intel Celeron processor
256mb RAM
40GB hd (11GB remaining)
Windows XP Home

A:Computer randomly shuts down

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Just recently, my computer shuts down on me for no apparent reason. It completely shuts off and it doesn't even reboot. Most of the time, I keep my computer running for a few days straight. Does anybody know why this happens?

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First before I say anything, I'll state that i have no computer knowledge whatsoever.
Anyways, ever since yesterday my computer has been randomly shutting down when playing games.
While i'm not playing games i am perfectly fine.
I already checked to see if it was a fan issue but the fan was working perfectly fine.
I also checked my computers temps with speedfan. I am thinking it might be a PSU problem but it doesn't seem likely.
Its been like this ever since i did a system restore when i got a virus called Windows vista defender 2010 or somthing like that.
I already checked if it was a virus problem with malware bytes but everything came up clean.

A:Computer randomly shuts off?

Game related issues are usually to do with RAM or the graphics card. If you go to Control Panel -> Administratrive Tools -> Event Viewer. Then if you can take a look in the application and/or system sections for errors and post what you find for the rough time that the PC crashed. You could try to re-install the drivers for the graphics card and motherboard and see if that works before posting your findings.

You should try never to do a system restore, use it as a last resort only, as they can cause all sorts of driver related problems. There is a much better fix for the vista defender virus, i posted on how to do remove it about a month ago.

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I don't know if anyone can help me, but it would be great if I found a solution.

I have an HP-Pavilion 1465dx series laptop. I have had it for 4-5+ years. The laptop will randomly shut down when not plugged in. I used to think it was a battery issue so I switched out the batteries and still experienced the problem after a time. Then I thought it was an overheating issue but it happens even when its in a ventilated area. The computer will shut off and I cannot restart it without pulling the CMOS battery and rebooting. I replaced the CMOS battery and this is not the issue. I've replaced the charger, and updated the drivers etc. Nothing seems to work. If I leave the computer unplugged in a low power state for sometime it ends up shutting off randomly when I go to use it (even if the battery is reading with power still). I don't know if this is bad memory.. Bad motherboard or what... I have ran all the diagnostic test long and short, virus scans, etc and nothing has come up with an issue so I don't know what else to attempt..

I am currently running:

Windows 7.
HP Pavilion 1465dx
Service Pack 1
Intel Duo 2 Core T6500 @ 2.10GHz

Any suggestions? Thanks.

A:Computer Randomly Shuts Off

Hi you might take a look through the steps here some will be the same as you have done Black Screen Issues and Troubleshooting

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my computer keeps shutting down by itself. when it reloads, it doesnt do the chkdisk thing it normally does if it shuts down wrongly. i don't have time to do a full system scan with norton before it shuts down again, norton is the only anti-virus thing i have. help??i got this thing after my computer loaded

A:Computer Randomly Shuts Down

welcom apart FROM Norton do you have any other protection programs on board?

and what is your windows version please; have you updated it via the windows update site recently ?

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I had a problem with my computer randomly shutting down after a power surge.
So I installed a new HD and did a clean win XP install. Still it didn't work. So I got it some new ram (I was running 1 gig before now I am running 2.50 gb). Still shutting down randomly.

I have no clue what is wrong with the computer or what I can do to fix it. My computer's restarted five times while writing this.

I am running an IP-95 ABIT mobo with a intel dual core 3.20 mhz (no overclocking, factory). I am running 2x2 gb DDR2 OCZ Dual channel gold memory (new). I have win xp SP 3 with a GeForce 7300 GS vid card. Can anyone please help? I've been trying to fix this computer for about a month and it's sooo annoying and frustrating.

For more info: When it shuts down only somethings I get a blue screen for a split second. Also, firefox continually crashed even when it manages to not shut down quickly. I am running trillian pro and only four windows of firefox when it crashes but sometimes it crashed on start up or when I just have a word doc open.

My Minidump folder is filled so I posted the last two in RAR format for you guys to check out.

A:Computer STILL shuts down randomly


Try booting in Safe Mode and de-check 'Automating Restart' setting.
This way you will see error message.
Go START > RUN... > type MINIDUMP and hit Enter.
If you have 'dump' files, post them here...
Maybe you have viruses which are causing your PC to restart...

If it is not software failure, I would suggest to go into BIOS and check CPU and Motherboard temperatures. Poste them here...

Is your PC dusted from inside??? If it is, maybe CPU is over-heating...

And tell us what make/model PSU you have...

Keep us posted...

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I hope this is in the right place.
I also hope that I'll be able to finish typing this all up before my computer shuts down again.

Here's information on my computer:
I have Windows Vista.
It's a laptop.
It's from HP.
It's the artist edition one (it looks so awesome!)

Okay, here's what happened about 1-2 weeks before the Lost series premiere thing on ABC (which was on January 21st 2009) :
I was watching Lost online so I could catch up on episodes I missed before the new season started. I was watching some episode on my laptop while I was sitting on my bed when all of a sudden the screen went black. I could still HEAR what was going on in the episode but no matter what I pressed the screen stayed black. I ended up having to press the power button for a long time until it finally closed. When I re-opened it, my computer "resumed" and after logging in everything was still open.

At first I thought it was a one-time thing, but after it happened again, I decided there was something wrong. I switched the battery (luckily I had another one) because I thought the problem might have something to do with that. But then it happened again the next day with that battery.

Oh, I forgot to say this, but probably every time this happened my laptop was connected to the charger and was fully charged.

Then, I have no idea why, it finally stopped about 5 days before the premiere.

As you can see, it wasn't just last week that this happened. It was last month. So it might h... Read more

A:Computer Shuts Down Randomly

. I was watching some episode on my laptop while I was sitting on my bed when all of a sudden the screen went black.Also, if it matters, my computer can get really hot on the left side, but basically stays cold on the right side.The left side is where the processor is located and it will heat up somewhat. There are vents on the bottom and the back for air to go in and out. Using it on the bed you are more than likely blocking the vents and the computer is overheatingTry setting the laptop on top of a tray or book so the air can move around and through the laptop

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I received a pop up messge stating Warning!Security report. Your computer is infected! It is recommended to start spyware cleaner tool. Internet Explorer then opens <hxxp://antivirus-xp-pro-2009.com/?code=0000266>. Ever since this, I have been having problems with my computer shutting down. I have run all the antivirus and spyware software and some files have been removed. The problem still exist.My computer informationOS Name Microsoft Windows XP ProfessionalVersion 5.1.2600 Service Pack 3 Build 2600OS Manufacturer Microsoft CorporationSystem Name MAINSystem Manufacturer EMACHINESSystem Model T6520System Type X86-based PCProcessor x86 Family 15 Model 12 Stepping 0 AuthenticAMD ~2392 MhzBIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 5/13/2005SMBIOS Version 2.4Windows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"User Name MAIN\OwnerTime Zone Eastern Daylight TimeTotal Physical Memory 1,024.00 MBAvailable Physical Memory 312.18 MBTotal Virtual Memory 2.00 GBAvailable Virtual Memory 1.96 GBPage File Space 2.11 GBPage File C:\pagefile.sysDDS TxtDS (Ver_09-03-16.01) - NTFSx86Run by Owner at 19:50:33.65 on Wed 03/18/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.405 [GMT -4:00]AV: McAfee VirusScan *On-access scanning enabled* (Updated)FW: McAfee Personal Firewall *enabled*=============... Read more

A:Computer randomly shuts down

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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I am having a problem where my computer randomly shuts down and restarts. This happens sometimes a minute after I get online and sometimes an hour or so after I get online. I am currently using dial up (kind of living in a temporary apt right now ). My computer is a Sony Vaio desktop with a 2.8 P4 with Win XP personal. I don't think it is the power supply because this only occurs when I am online no matter how long I leave my computer turned on. I have seen alot of forums where people have had this problem while playing games, but being that I am currently using dial up, I am not doing much of that. Also, I have plently of ram. The problem started recently when I installed Norton Internet Security 2005. Prior to that I had Norton Antivirus 2004. I have tried Norton tech support and they concluded that it wasn't a result of the Norton. Another thing that happened at the same time is that my javascripts in Internet Explorer quit working; but this only happened in e-mails. In other words I can open links on websites but not links sent to me via my hotmail account. However, these links still work when I access my e-mail from AOL. Kinda strange, huh? I am going to quit typing now for fear that my computer is about to shut off and I am going to have to retype all of this. Thanks in advance for your advice. - Matt

A:Computer randomly shuts down

Thats interesting.

I would download HighJackThis and post your log file in the HJT forum...a link to an up to date HJT can be found in their forum.

Good luck

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Hello, my computer seems to randomly just shut off. I need to turn of my power on and off a few times before I can turn it back on. It usually shuts off from 10-25 minutes in, I scanned it with AVG, spybot, and a malware scanner. The malware scanner can never finish scanning before the computer shuts off, but around 20 minutes in it finds an infection. I'm not sure what the infection is or if what the scanner found is responsible, but thats all I really have to go on. I also ran a hijackthis log if you want me to post it.

A:Computer randomly shuts off

Try to complete a MBAM quick scan even if you have to reboot or shut down after installing and updating before running the scan.We maybe dealing with malware and overheating.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the ... Read more

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I have a Dell Optiplex GX150 running XP Pro that I recently had cable internet hooked up to. The computer ran perfectly fine before having the internet installed. Now whenever I am surfing, the computer will just randomly shut itself off. I cannot figure out why the computer shuts itself off. If anyone has any suggestions, that would be greatly appreciated.



A:Computer Randomly Shuts Off

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My Gateway desktop computer with Win7-64 bit, has started to shut down by itself. I noticed this happening a few months ago and figured it might be due to overheating. I cleaned out the fan areas and installed Speedfan to see what the temps are. The CPU seems to be running around 35-39 C. I can tell when the pc is going to shut down because shortly before it happens, the screen freezes, the mouse won't operate, and then the tower shuts off, but the screen still has the last image on it. I can start it right away and it works fine until the next shut down which could be a week away or only a few hours away. Naturally, the 1 year warranty has just expired and the Gateway techie says I should do a system recovery and if that doesn't work they'll fix for around $200!! Does anyone have any suggestions? Thanks.

A:Computer shuts down randomly.

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OS: Windows 7 64 Bit Ultimate
CPU: I5-2500K
Video Card: Powercolor 6850

My computer randomly shuts off this past 2 months and have not shut off in the past.

The computer:
- The fans have been cleaned and all the dust "blankets" have removed from the rear exhaust fan and the video card
- The computer temperature readings:
- If I recall the computer never shuts off during winter but has started this summer. I believe I require more fans because there is only a rear exhaust fan.
- The power cord on connecting on the power supply is strong and is not loose.

Would purchasing an intake front fan blowing to the back and an intake fan on the top of the case blowing down fix this problem? It has really caused me quite a headache as I thought it was either the power cord, or the temperature problem but I can't think of anything else.

A:Computer shuts off randomly.

Download HWMonitor from here:


Make sure to download the .zip file to your desktop.

Once downloaded to your desktop unzip the hwmonitor.zip folder to your desktop.

Open up the unzipped folder and run either the 32bit Software or 64bit Software. How to tell the difference: http://support.microsoft.com/kb/827218
Allow HWMonitor to run while the PC is at an idle state. After about five minutes of running at idle take a screenshot and save the image to your desktop.

Now allow HWMonitor to run while gaming or doing heavy processing for about five minutes. Take another screenshot and save the image to your desktop.

In your next reply please include both screenshots.


What is the make and model number of your PSU, GPU, motherboard, etc.

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hey eveyrone on occassion my computer randomly shuts down without warning

well it does actually shut down it goes into some form of idle mode, where my monitor goes black and the powerlight blinks and i can still hear my computer running.

my question is could this be my monitor giving out (its a CRT comming on 7 years old now), or maybe my video card (which is only a month old)

or possibly a virus, but it doesn't happen often enough to make me believe its a virus.

this seams to happen once every week or two and i leave my computer running all day everyday with the monitor off

any help or ideas is apprecieated
P.S. i should also note that this seams to only happen while using windows media player (at least the last 4 times it has been while watching a movie on my computer and i have the most recent version of Windows media player)

A:computer randomly shuts down

Sounds like it is set to turn off after so many minutes under power management. You should be able to get it to come back to life by moving your mouse. (This normally takes longer than it seems like it should.) Or, you can go into power management and set it to never shut down automatically.

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I just built a computer but it randomly shuts down for no reason and im not sure why. I think it might be that my power supply isnt enough for what its trying to do. I have a lan party 915p-t12 motherboard if that helps. What is normaly the problem for computers randomly shutting down and what should I look into to fixing it.

A:Computer Randomly Shuts Off

SaltAir041 said:

I just built a computer but it randomly shuts down for no reason and im not sure why. I think it might be that my power supply isnt enough for what its trying to do. I have a lan party 915p-t12 motherboard if that helps. What is normaly the problem for computers randomly shutting down and what should I look into to fixing it.Click to expand...

*Power supply
*Over heating
*Loose connection(s)
*Loose expansion card(s)

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For some reason my Laptop shuts off randomly. I have no BSOD. Its like I held down the power button. Is there a setting that make your computer shut off after an amount of time or could it be a..... VIRUS

A:Computer shuts off randomly.

Run some temperature measurements, it could be heat related.

If you're concerned about a possible virus what does your anti-virus program say when you scan?

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So two days ago i turned on my computer and started up guild wars 2 and then it just shut off after a few minutes. I've had this computer for 3 years and its never had any issues running gw2. As far as I know I didn't update any software the other night. I thought it was over heating but i tried taking my laptop to a computer place and they cleaned it out and it runs slightly cooler but it still does it so i dont think its heat. I saw this could be a driver issue on another sit so i tried updating nvidia through its Genforce Experience interface and it hasn't happened since but that was only like 20 minutes ago so idk if that fixed it, and i haven't tried any games yet. It happened two times just while i was on my desktop texting someone about it without even touching it, so idk why its doing this or how to even determine the issue. Idk how to get logs for something like this PLEASE help.  It's on a laptop so it was happening with a battery and the charger plugged in. Right now i removed the battery and its just the charger.

A:Please Help computer shuts off randomly.

I just looked at my event viewer and found one of the random shut downs i think.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="EventLog" />
  <EventID Qualifiers="32768">6008</EventID>
  <TimeCreated SystemTime="2016-01-08T02:12:06.000000000Z" />
  <Security />


- <EventData>
  <Data>9:09:58 PM</Data>
  <Data />
  <Data />
  <Data />
  <Data />

​none of that means anything to me. there is also this error but instead of being labeled as "error" it says "critical"
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>
  <Provider Name="Microsoft-Windows-Kernel-Powe... Read more

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Lately i can barely even stay on my computer for over 30 minutes, or it just completely shuts down. I have no viruses, i use mcafee, i checked it already. Any comments or suggestions would help, i can't stand it shutting off anymore, please help me!

A:computer randomly shuts off on its own

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I got a new used computer the other day. It ran great the first night. It had a recently reformatted hd, with wxp installed, so the first night I had it I dl'd all the windows updates. The next day, about midday, just after I installed my printer driver, the computer shut off without warning...and continued to shut off at random times when I was able to get it back up. Most every time I would have to disconnect the power cord and reconnect in order to turn it on. A few times that didn't even work. Sometimes it stays on for a few minutes, sometimes a few seconds. This is the longest it's been going since the problem started, about 20 minutes now!

Here's what I'm running:
AMD Athlon 2000 xp
Win XP Pro
1.67 ghz
160 gig hd
512 mg RAM
psu fan, heatsink fan, & a chassis fan blowing air out
nvidia geforce2 mx 200
cpu temp ranging 36C-49C (98F-120F)
m/b temp ranging 30C-36C (86F-95F)
CPU Fan avg. 3000
400w power supply

Room temp yesterday was about 85F, today it's about 80F. Any suggestions?

A:Computer Shuts Off Randomly...

May be its overheating it can make computer turn off check temp and may be bad power supply

Also run adware and spybot and do on line virus scan. A virus can do this check for spyware on computer your may have program running take all resources

Is re-starting or turning off

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I have a dell inspiron 1501 laptop running vista and it's 3 years old. Recently it started randomly shutting down and it takes around 5 minutes to get it to turn back on. I think it's probably overheating, but I'm not sure (it used to do this because of a problem with vista, but I think I fixed that). I don't want to try and take it apart to deal with the fan (I'd probably break it), but I was wondering if there were any other fixes. Any laptop cooling pads that work well?

A:Computer Shuts Down Randomly

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Logfile of HijackThis v1.99.1
Scan saved at 4:22:45 PM, on 8/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\3B Software\Windows Registry Repair Pro\Windows Registry Repair Pro.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
C:\PROGRA~1\3BSOFT~1\WINDOW~2\Windows Clean-Up Pro.uzy
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.netzon.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSea... Read more

A:My Computer Randomly Shuts Off! This Is My Hjt Log.

Unless I'm missing something I'm not seeing an antivirus program running.

You can get a free one here Free Antivirus http://free.grisoft.com/freeweb.php/doc/2/

I would do an online scan also here:

Free Online Virus Scan http://www.pandasoftware.com/activescan/

Anything it can't delete make note of so it can be deleted later.

Do this also

Please download and run the following programs.

Go to http://www.majorgeeks.com/Ad-Aware_SE_Personal_d506.html and download Ad-Aware SE 1.05
Install and launch program. Click in “ Check for updates “ and download latest reference files.

From the main window: Click START. Under “ Select a Scan Mode” click “Perform Full System Scan”. Uncheck “Search For Negligible Risk Entries”.

Click Next to start scan.
After scan mark everything for removal. ( Right click and Select All )
Restart computer.

Go to http://www.majorgeeks.com/SpyBot-Search_&_Destroy_d2471.html and download Spybot Search & Destroy.

While online open program and click on Search for Updates. Download all updates.
Close all browser windows and click on “ Check for Problems “. Put a check in all entries it finds with a RED exclamation mark then click on Fix Selected Problems.

Restart your computer.
Post another log.

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