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Jobs stuck in Print Queue. But don't effect printing.

Q: Jobs stuck in Print Queue. But don't effect printing.

Anyone ever seen anything like this? There are 3 jobs stuck in the printing queue on a users Win 7- 64bit computer. The printer is a networked HP Color LaserJet CP4525. The jobs only show up on this computer, not on the printer itself or anyone else
when they pull up the queue. They do show up for all users of this computer though and they show "deleting - spooling". Get this though, He can still print to this and other printers! The new job pops up, and goes right on through. Its really just
a cosmetic issue I guess.
There are no jobs in the printer folder. I have tried stopping the spooler, removing them every way I can find on google, other then starting to delete drivers and software etc.. I don't know that we want to go that far as its really not affecting his work. We
have removed the printer and reinstalled also.
I'm thinking there has to be some file(s) somewhere that windows is pulling this from to even make these show up in queue, but I cant find it.

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RELEVANCY SCORE 200
Preferred Solution: Jobs stuck in Print Queue. But don't effect printing.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 121.2

I have an end user that is printing to a networked Xerox printer. When he prints, his print jobs automatically show in the print queue as "paused". This only happens on the Xerox. I had him try doing this with a networked HP in his area and it doesn't happen on that printer.

I have removed and reinstalled his driver and device. It appeared to be working then a few days later, it does the same thing. We've even had Xerox flash the printer and reset their printer software on the machine as well. From what I see, most of his print jobs are mostly from Outlook and/or Word. Any thoughts here?

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RELEVANCY SCORE 116.4

Like the title says I have a user printing to an HP 4200 via a print server, and we've tried everything short of a reinstall.

Dell e6500
Win 7 Enterprise 64bit

We've cleared the print spooler using command line, manually, and Windows troubleshooter.

Yes in both the PRINTERS and SERVERS folders. The jobs in question do not appear in either one.

We've deleted and re-added the printer and it's driver.

We've reset the printer completely.

I've recreated the User's profile, no joy.

We've cleared the user from the Print Users group, and re-added, no joy.

We've manually tried to delete all print jobs from the server side, no joy.

Other users have no problems, it is on this one computer only.

This is my last hurrah before just doing a reinstall, but I've wasted enough time on this beast.

Thanks for any ideas.

A:Jobs Stuck in Print queue all standard fixes not workin

Sometimes powering off for a few minutes helps reset the queue. First you must delete the form from the print queue and then power off and then back on.

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RELEVANCY SCORE 116

I have desktop PC running VISTA Home Premium 32bit attached to a home network with a local HP 1020 LaserJet printer attached via USB. This computer works fine by itself. On the network is a notebook PC running VISTA Home Premium 64 bit. When the notebook sends a print job to desktop, the job sticks in the print queue of the desktop. None of the menu commands on the desktop have any effect on releasing the print job. Print jobs from the desktop and notebook pileup behind the original print job. The only way I know of to print the stuck jobs is to reboot the desktop PC. As soon as I login, all the stuck print jobs start printing???

Does anyone have a fix???

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RELEVANCY SCORE 116

I have a constant problem with my HP Deskjet Printer when i cancel the print job, it hangs up on me no matter how many times i press cancel or refresh, it does nothing!
The HP support gave me this solution and it works, but is there a permanent setting that i can use to stop this?
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01072463&lc=en&cc=us

Thank You,
Gary Teresi
 

A:Print Jobs are Stuck in the Print Queue

Update to the latest drivers, or get a new printer if that doesn't help. In my experience, that's one of those "mystery problems" that can happen for a number of reasons, and I've rarely been able to narrow the problem down in a reasonable amount of time. Sometimes it's cheaper to just deal with it or replace it.
 

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RELEVANCY SCORE 100.4

Hello,
I wasn't sure where to post this question so I am posting it here. The issue we are having is printing to a networked copier. If we print one job at a time everything works. But if I send multiple jobs all at once and the queue builds up the copier just hangs and the jobs just stay in the queue. The only way to get it going again is to turn the copier off/on. I've updated the drivers for the copier, changed the patch cable on copier and switch, moved it to a different port on the swtich. None of those things did anything. I am actually thinking there is something going on with the copier. Any help would be great. Thanks!!
 

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RELEVANCY SCORE 99.2

Situation - New Laptop, Windows 7 Home Premium SP1 connected to HP P1102W via existing wireless network. Printer works fine with other computers on network. New Laptop sees the printer and displays the same printer properties and preferences as displayed
on other networked computers.
No Print jobs reach the queue (Outlook, Word, Quicken, etc.).
Laptop is Dell Inspiron 5574 delivered 11/13/2014 and yes I have installed the latest drivers from HP.
Help.  Where do I go from here???

A:Print jobs not going to queue

Like everything else, the request for Print Test Page did
not go to the queue
You now need to open a second window that shows the printer's queue at the very moment when you click the
Print Test Page butten. Can you see anything flashing past? Attaching a picture (using snippingtool.exe) would help.
You should also carry out these tests:

Turn off the printer.Print a test page (as shown above).Check the folder C:\Windows\System32\spool\PRINTERS. Can you see any files in there?Open the Event Viewer eventvwr.exe and examine the System branch for error messages with the current date stamp.Temporarily connect the printer to your PC with a USB cable, then print some test sheet.

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RELEVANCY SCORE 98

I wanted to print a 200 page book from my laptop, so I pluged in the printer to the laptop and pressed print on laptop. Then immediately decided not to print it, so I pressed cancel on printer. But the job has not been canceled at all. Every time I try to print something the it always starts with the job I wanted to cancel in the beginning. And on the laptop the message block asks if I wish to add to printing queue. I would like to cancel the job that is sitting in the queue on the printer for good, if anyone can advise please help me, very desperate!!! Thank you  Robertha











Solved!
View Solution.

A:how to cancel printing jobs that are in the queue? Model is ...

Hi Robertha, Open the printers folder, and then double click on the printer. Click printer, and then cancel all documents. 

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RELEVANCY SCORE 97.6

hi , good afternoon , good day for all , my pc using the network printing , the document is start and printing , but after print finish , in print job still in print queue .

the picture are showing the example problem... the statues is can ignore 

 

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RELEVANCY SCORE 97.2

Hi!

I'm hoping someone here has some better ideas - I'm pretty tech savvy and this one has me totally defeated.

I have a home business and I use a wide format printer, an HP Deskjet 510c that was working great via a small print server running on a Raspberry Pi until 2 days ago. I was experiencing some lag with a software program that is specific to my business and my husband decided he would be helpful and "fix" it. He has no idea what he did but now I can't print to this printer even when it's directly connected to my PC.

I am not having any issues printing to the other printer, a wireless standard-size laser printer.

Jobs just don't show up in the queue at any paper size other than 8.5 x 11 when the printer only has a 42" roll, not 8.5 x 11 sheets. There seems to be no way to tell it that it contains a roll because when I select the correct paper size from the print dialog box, it simply doesn't put the job in the queue. The printer itself is set up for the roll and knows the roll is there. I can get it to print a test page or a single line of text from notepad, provided I tell it the media size is 8.5 x 11, which it then prints on a 42" x 11" strip of paper without protest.

What we've tried:

1. Uninstalled and reinstalled driver. Printer no longer has drivers on HP's website so apparently husband found one on some 3rd party site (sigh).

2. Updated all relevant software and windows updates

3. Disc... Read more

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RELEVANCY SCORE 97.2

Hi All,

I dont know if i've got this in the right forum but i've got a WinXP Pro Machine so thought i'd try it here.

The problem is that my print queue seems to retain the print jobs although the print jobs have already been printed out (i've seen it retain jobs from 5 days ago). I happens from all sorts of programs.

My PC is acting a print server (ie, the printer is connected to my PC via Parallel and i have shared my install of this printer).

In the print queue, the status indicates "sent to printer" and Pages "x/x - eg 3/3" however the print jobs remains in the queue and do not disappear unless i manually do a "cancel". If i were to turn off and then on the PC, all these print jobs will print out again without any user interaction.

So, can anyone tell me if this is a driver issue or is it something to do with the printer or Parallel port configuration.

As far as i know, i've got "bi-directional support" selected but i'm still to find out what modes i've got parallel set to eg. EPP or ECP or both.

Any help would be great. thank you.

regards
Steve
 

A:Print Jobs remain in queue although already printed

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RELEVANCY SCORE 97.2

In Vista, one print job (the last) on a Lexmark will not delete from the queue. No new print jobs will print out. If there are more jobs created, they add up in the queue. I'm trying not to uninstall and reinstall, this has happened frequently with this printer, albeit with an inexperienced user. Please help. TIA
 

A:Print Jobs remain in queue although already printed

What happens when you try to delete it? Error message? Long, long delay?
 

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RELEVANCY SCORE 95.6

I have 2 identical emachines desktop computers running Vista Home Premium Service Pack 1 with all the updates connected to the network with wireless cards. Computer #2 has a HP LaserJet 2600n printer attached and shared. I can see the printer on Computer #1 and get it to install. I can print from Computer #2 with no problem. If I try print from Computer #1 the job just sits in the print queue with the status of “Printing” but the job is never actually printed. Additional jobs from either computer are forced to sit in the queue behind the “stuck” print job. If I restart Computer #2 or restart the print spooler on it, all of the jobs that are in queue at that time print. If I try to print from Computer #1 after the queued jobs have been printed the new job will get “stuck” again. I can see all of the print jobs in the queue on both computers and I never get any errors.​
I have tried changing the setting for which computer does the spooling and if it should print after the last page is spooled or start printing immediately and it has not had any noticeable effect. I have had the printer connected and shared on both computers and had he same results.

I welcome any suggestions that my resolve the issue.

Jason
 

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RELEVANCY SCORE 95.2

im using a canon bjc-3000 on w 98SE. All of a sudden it wont print jobs i send to the printer. It will print after a reboot and sees there are jobs pending - this means i have to reboot each time i wanna print a doc. I've reinstalled the drivers to no avail. Please help before the canon leaves via window.
 

A:printer wont print jobs in queue - prints after reboot

What other stuff is running in the background.....perhaps a bunch of stuff on startup?

Start button, run, then type msinfo32 and hit ok......go to software, startups, edit, select all, edit, copy and come back and paste.
 

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RELEVANCY SCORE 89.6

When attempting to install a Lexmark M1145 printer on a Windows 7 Pro pc from a Server 2012 R2 print server, I get the error message "A policy is in effect on your computer which prevents you from connecting to this print queue." This is a Microsoft
domain with Windows 10 and 7 pro computers in the network. I am logged in as a user with local admin rights on the PC. This error did not occur when I was running the print server on Server 2008.
I have changed GPOs detailed in this thread: 
https://social.technet.microsoft.com/Forums/windows/en-US/494f00b8-9175-4aac-af14-e4382e94f1db/when-trying-to-add-a-networked-printer-i-get-this-error-on-windows-7-profeesional-machineconnect?forum=w7itprogeneral
I have also uninstalled update KB3177186 and looked for updates KB3172985 and KB3207752 (which weren't present) as explained in other posts.
Neither solution works for me. I also have 2 Konica multi-function printers installed on the same server but this error does not occur when I install them to a Windows 7 PC. It only happens with the Lexmark.
In order to install the printers, I navigate to \\servername and then connect to the printer as listed there. I need the computers to connect to the printer via the server due to the way some of our company software is engineered. This means I cannot install
the drivers directly from a disk or install file.
I do not get any other errors in the event viewer on the print server or on the local computer when I attempt th... Read more

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RELEVANCY SCORE 84.4

Hi,

I teach computers to people, who have the classes as part of their re-qualifications to get better jobs (so often people with no or very little computer skills, who can be sometimes the most dangerous people around computers). Recently, at the request of school's headmaster, I got printer to my computer classroom, to allow students to print some stuff (like CVs they learn how to create, etc).
The printer (HP LaserJet Pro P1102) is connected to Teacher PC, which is in the same workgroup as the rest of the PCs in classroom.
Now, I would like to set up the printer to hold all print jobs from the workgroup, so that teacher would need to "approve" the printing, to prevent people from printing junk, but to eliminate the need to walk around with flashdisk.
I have seen this at work (at my college), so I know it is somehow possible. The approving of printing was done from the "see what's printing" window.

Thanks for any help.

A:Pause all print jobs before printing begins

My usual disclaimer: I'm not an expert at anything.

I think I remember reading that if you want to pause (or resume) all documents that are waiting to print, you need permission to manage the printer. To view printer permissions, right-click the printer that you're using, click Properties, click the Security tab, and then click your user name. If your computer is on a domain, printer permissions might be controlled by the administrator.

What are printer permissions?

I hope this gives you a starting point to solve your problem.

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RELEVANCY SCORE 84.4

I have an HP1200 laserjet and all works well except that the print jobs listed in the print dialogue box do not delete after printing. I have to got thru and cancel the print jobs to get rid of these. Does anyone know what may be wrong? I have this printer set up thru a Linksys printserver. If this has an impact I'm not sure. Thanks.
 

A:HP1200 cue print jobs do not disappear after printing

Go to the printers folder and to file then properties. Under schedule or something similar look to see if there is a check in the keep documents after printing.
 

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RELEVANCY SCORE 84.4

I have an HP Deskjet F4480 that if prints more than one document the printer queue backs up and all the prints get stuck. I am then unable to delete the jobs and all prints are stuck in queue status. All new prints are queued behind the stuck print jobs.

I have uninstalled and reinstalled the printer and am still having the same problem? I have now turned off the spoil feature on the printer, but not being able to queue my documents is costing me time.

Does anyone know the problem I am having and how to fix it?

Thanks!
 

A:Print Jobs Stuck

Have you checked out the HP site?

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=3742086
 

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RELEVANCY SCORE 84

In any MS Office program things sent to the print queue will print but are not subsequently erased from the print queue (the way it previously worked) so the same things keep getting printed unless I open the printers and faxes window and cancel all documents in the queue. This started when a new printer was added to the wireless network but it happens even when I use printers previously available.
 

A:Print queue won't erase after printing

Printer Properties - Advanced - Uncheck keep printed documents.
 

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RELEVANCY SCORE 83.2

I am encountering an error when printing to my Epson POS receipt printer in Windows XP. Documents sent to print show up briefly in my print queue, then disappear. The printer is on, connected, and has no error messages or lights. The print queue shows the printer as ready. All other printers are functioning correctly. I have followed the instructions in XP's printer troubleshooter to no avail - documents printed from command prompt and Notepad appear briefly, then disappear.
 

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RELEVANCY SCORE 82.4

I have an desktop running Window's XP connected to a router and my laptop running Vista is wirelessly connected to that.

I just had some trouble with a winsock error I guess. I figured that out but still can't print, which I could do at one point with the current set up, but something happened (maybe to do with the winsock stuff, maybe not--I haven't been able to print for some time).

I can send a document to the printer that is connected via a printserver from both my desktop and my laptop. It shows up in the cue, and then gets an error printing. I've tried several things without success. Does anyone have any suggestions.

I'm sure you'll need more info, which I will provide when asked for, as I'm not sure what info one would need.

Thanks in advance.

Anna
I should also mention that I can't access the settings to my print server (D-link), but that everything on my network seems to be running fine.
 

A:Documents show up in print queue but I get an error printing

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RELEVANCY SCORE 82

I have bought a HP Photosmart C4480 all in one printer a couple of months ago. I can scan, copy,print test page, print diagnost page, scan to my PC but it will not print documents, they get stuck in the print queue. I have uninstalled and reinstalled the software 4 or 5 times already with the CD or without to no avail. I went to HP's web site and tried to download "critical update for an unresponsive state" and I got a window saying it was unsuccessfull because it took longer than it should.( I've tried that at least 3 times) I tried changing drivers, Ive tried different wall outlets, cleaned the contacts on the print cartridges and tried most everything suggested online without success. Any suggestions? I have a Dell Dimension C521 running WinXP Home Edition Service PAck 3
Computer: AMD Sempron[tm] Processor 3400+ 1.8GHz 1.43GB of ram with about 71% of free space.
Can anybody help? thanks.
 

A:document stuck in print queue

Click " Print Diagnostic Utility " at http://h10025.www1.hp.com/ewfrf/wc/...:3&lc=en&dlc=en&cc=us&lang=en&product=3418705
 

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RELEVANCY SCORE 81.2

Ok, so I have an HP Deskjet 1000 printer. And I'm trying to print a Word document from my other computer, but it's not working. I checked the 'See what's printing' for that printer on the computer where I wanted to print from, and it shows a bunch of documents in queue. I tried to cancel or restart them, but nothing happens. I just get 'Error processing command'. I've already checked the C:\Windows\System32\Spool\PRINTERS, but there's nothing in it. I've already removed the printer and re-inserted it and it downloaded the drivers again. That all went well, but I still can't print from either computer (I have two). On the one computer where the printer is, if I try to print something, nothing happens, no documents in its queue. But from the other computer, it just keeps adding more documents to the queue and I can't do anything. I'm using Windows 7 Home Premium on both of them.

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RELEVANCY SCORE 81.2

HP All-in-one L7590 print device, connected by USB, prints quarter of a page then gets stuck and prints a dozen pages of symbols. The document is then stuck in the print queue, saying 4/1 pages, until the print spooler is stopped and restarted. Tried reinstalling the print driver, both 2006 and 2011. Any ideas?

A:Print queue stuck 4/1 pages, new install.

Hi ... Welcome to Seven Forums ... Try updating your Driver from the Link below ...
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP? Support

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RELEVANCY SCORE 79.2

Hi. I tried the solution in post 6 of this thread. It successfully removed the document stuck in my printer's queue. However, upon restarting Windows I get the following messages:

Window Title: Run DLL
Message: Error loading C:|Windows\system32\NvCpl.dll. Specified module not found

Window Title: .NET
Message: Runtime optimization service stopped working and was closed.

I tried to restore my old system, but apparently System Restore was turned off (aside: how the heck did that happen?).

Edit: I also looked for NvCpl.dll in my Recycle Bin, but it's not there.
Edit: I have an SSD, so cannot use a file recovery program.

Any advice on how to fix? Is my system broken or can I at least keep working until NvCpl is fixed?

TY.

A:File stuck in print queue solution broke Vista

It looks like that file is part of the nvidia drivers so please try to uninstall and reinstall your graphic drivers.

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RELEVANCY SCORE 77.6

I am trying to added a printer on a windows 7 machine. When i add new printer and select from the list i get this error.
Connect to Printer.
A policy is in effect on your computer which prevents you from connecting to this print queue. Please contact your system administrator.

I have tried adjusting the Group policy setting and registry as suggested in this article. http://support.microsoft.com/default.aspx?kbid=319939&product=winsvr2003
I can manually add the printers via the ip address of the printer, but cannot from selecting them from the available printer list.
Any suggestion to resolve this issue.
 

 
 

A:When trying to add a networked printer i get this error. On windows 7 Profeesional machine.__Connect to Printer.__ A policy is in effect on your computer which prevents you from connecting to this print queue. Please contact your system administrator.

Hi,
 
I would like to suggest you configure the following policies in your default domain policy. After configuring the policies you should run the command:
gpupdate /force.
 
 
User Configuration\Administrative Templates\Control Panel\Printers\
 
Point and Print Restrictions >>
Disable
Prevent addition of printers
>> Disable
Prevent deletion of printers
>>
Disable
 
 
Local Computer Policies\Administrative Templates\Printers\
 
Allow print spooler to accept client connections
>> Enable
 
If the issue persists, you may also refer to the following link to troubleshoot this issue:
http://support.microsoft.com/kb/888046/en-us
 
Does it work?
 
Regards,Arthur Li - MSFT

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RELEVANCY SCORE 75.6

Brother HL-5240 laser printer on USB has worked correctly for 3 months. Now it no longer prints, with no error message.
Stopping the queue shows the job entering, but disappearing as soon as the queue is restarted.
I have stopped & started the spooler; deleted and recreated the printer with the latest driver but still no go.
I can print to another USB printer correctly so it doesn't appear to be a spooling problem.

How can I solve the problem?

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RELEVANCY SCORE 73.2

This is a new laptop, Windows 7 Home Premium 64 bit, and I have installed drivers for both my HP Laserjet CP1215 and Canon MP150 (and re-installed quite a few times now too...).

Whenever I try and print a document, from WordPad, Adobe Reader, Word, whatever, it just appears in the print queue with the Status as "Error - Printing".

If I run the HP diagnostics utility, it can print test pages, no problem. So the USB connection and actual printer are fine. They also work fine with other PCs.

I've checked the print spooler is up and running in "Services".

Exactly the same problem happens with both HP and Canon printers (both are USB).

Anyone please help!

A:Can't print: just says "Error - Printing" in queue

Hello Parrotx34. Welcome to the Forum.

When you go to Start > Devices & Printers > right click the printer and select Printer Properties , Can you print a Test Page?

In the same window, under the Ports Tab, what port does it show each printer connected to?

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RELEVANCY SCORE 67.6

I'm running XP Professional. Junk print jobs keep showing up on my Brother MFC 7840-W printer. When viewed in the print queue, the file has no name, but shows a size of 87 bytes.

The printer is installed on my computer. My computer is set up as a print server. I am still able to scan, make copies, and fax from the printer, and fax remotely from my computer. I have restored my system multiple times. I had AVG anti-virus on this machine installed a while before this started happening. I tried installing McAfee Security. The Tech Support at McAfee said there is no virus on my machine and that I should contact the printer manufacturer. Tech Support at Brother said to delete and reinstall the printer drivers. I have deleted and reinstalled the printer drivers multiple times.

I do not want to reinstall XP Pro because it may mess up the setup of an important business application which is no longer supported by the software creator.

Help!
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 2.80GHz, x86 Family 15 Model 4 Stepping 7
Processor Count: 2
RAM: 3838 Mb
Graphics Card: RADEON X300 SE 128MB HyperMemory, 128 Mb
Hard Drives: C: Total - 122268 MB, Free - 86962 MB; D: Total - 12158 MB, Fre... Read more

A:Print Spooler creating junk print jobs

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RELEVANCY SCORE 67.2

Whenever I print to the shared printer on my Windows 7 desktop, the print job will just sit in the print queue. If I stop and then start the print spooler, the job will print. It happens from an XP laptop. Print jobs sent from the local Windows 7 computer print just fine.
How can i solve this one ? :(

This issue with some particular laptop running windows Xp and windows 7 Home

A:Whenever I print to the shared printer he print job will just sit in the print queue

So, the Windows 7 Desktop has the printer physically attached to it and it's shared?
And the XP laptop is sharing the printer through the network? If I understand you correctly?
If so, on the XP Laptop, go to Start/Run and type devmgmt.msc and press enter. Are there any devices with yellow flags? Or Under Universal Serial Bus Controllers is there an Unknown Device? Or any listings for the printer? If so, right click it and Uninstall it. Now go to Start/Run and type appwiz.cpl and press enter. In the Add Remove Programs uninstall any drivers or software for the printer. Now,go to Printers and Faxes, and if the printer icons is there, Right click the shared printer icon and Delete it. And Restart the computer. Now when the computer comes back up, go to the printer manufacturers support/download drivers site and type in the model# for the printer and download the driver for the printer for XP and install it. Now, go to Start/Run and type the computer name of the Windows 7 machine (ex) \\ComputerName and press enter. A window should open up with the shared drives on the 7 computer, with the shared printer. Right click the shared printer and choose Connect. This will add the printer to Printers and Faxes again. Right click this printer/Properties and print a Test Page.

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RELEVANCY SCORE 67.2

Just migrated our office to a new Server 2012R2 Print server. about a dozen printers installed via GPO to Windows 7/64 workstations. Mostly HP's running Universal PS driver (6.1), plus the odd Kip plotter and Xerox Copier.   For maybe 4 users
out of 30 some, there is a printing problem. When a print job is sent, it appears in the queue and then is immediately deleted.   No other indication that anything is amiss. No events fire, no dimming of the icons or exclamation points,
 no error messages.
 That's the consistent part. There is also some inconsistent (but still bad) behavior I'm finding on the different PCs. For some, deleting and re-running gpupdate will  bring the printers back and printing properly, but only for a short time. Sometimes
only one or two printers will print, sometimes not. Sometimes logging in as a different user will install the printers, sometimes no.
 I've been fiddling with this over the past few days and gotten absolutely no where.  Now I don't know what to look at next. Any idea would be appreciated!
 

James A. Helfer | COMPUTER SYSTEMS ADMINISTRATOR WTW ARCHITECTS | PITTSBURGH PA

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RELEVANCY SCORE 67.2

Earlier this week, our laptop popped up something suspicious, which sent me here. I was assisted, and as far as I know, the laptop was cleaned out. I ran an MBAM quick-scan, ran ATF or something, and an SAS full-scan, and all came back clean. The original topic is here: http://www.bleepingcomputer.com/forums/t/227843/potential-trojan-or-other-problem/I installed Avira Antivir, COMODO (firewall only), and Spybot S&D to monitor the registry in the future. For further malware intrusions, this is likely good. However, since installing S&D, Vista has been giving error messages (ie, "Microsoft HTML Executable no longer working," or "Microsoft NET Command stopped functioning" type things). However, the actions I initiate appear to work, despite these errors.In addition, and the real bugger today!, is the printer will print out a document, but the print queue will not clear that item from the spool, and the printer is useless unless we restart the machine. (Stopping the spool, clearing that folder, and starting it again without a restart does not work.) I figure two things, maybe someone here (I was recommended to come here from that forum) can help:1. something with the S&D registry monitor program messed with some needed files? (I have uninstalled S&D now and only need to clear out the ProgramData folder it has to rid my machine of it completely. Supposedly, there's a backup in there from when S&D was first run?)2. the malware/adware problem that I came here for... Read more

A:Vista giving error messages, print queue will not clear after print

Is the printer VIA USB?

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RELEVANCY SCORE 66

Hi there, 
A user is dragging her print jobs to the print queue, and what happens is that only 50% of the print jobs show up, and so only 50% of the print jobs print out. 
This is a problem, because she has to print out 100's of jobs at a time through Adobe pdf. 
Anyone seen this before? 

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RELEVANCY SCORE 66

I have multiple networked HP printers, HP3600 and HP6300. Two computers are having similar symptoms: print jobs will be spooled for printing, yet they don't print. Reboot is required, then all jobs spooled will print. Following the re-boot, printing will work fine for a period of time - that is hours or maybe one day, but never longer than two days.

Operating System: XP with ServicePack 3

I've played with having the printer IP served from DHCP or fixed, with no difference in behavior. Print Spool services are running OK when this occurs.

Any help would be GREATLY appreciated -been working on this for months, and it is driving us crazy.
 

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RELEVANCY SCORE 66

I ran into a very odd issue today that as-is I only have working using a workaround. I have a 32-bit windows 7 machine. The HP 6968 printer is hooked into my wireless router via ethernet cable. I downloaded the drivers and ran the setup on another ethernet connected Vista 32-bit machine and a wireless Win7 64-bit machine. Both print just fine.

On the Windows 7 32-bit machine though, nothing will print. I can successfully SCAN using the printer listed under Devices & Printers so I know the computer is talking to the 6968.

When I do try to print I get a message saying that the job has been sent to the printer. The printer never starts and when I view the print queue nothing shows up. I have tried restarting the spooler service and that does not work either. I also made sure there was nothing listed in the "C:\Windows\system32\spool\PRINTERS" directory which there was not. One odd thing I did notice, is that when I print a file will show in this directory for a second and then disappear.

As a work-around, I set up the 6968 on the Vista machine (which is always on) as a shared printer. I then added this shared network printer from the 32-bit Windows 7 machine that I am having the issue with. On the Vista machine there is the option to "render print jobs on client machine" for the shared printer. When enabled, the Windows 7 machine will still NOT print. It's only after I UN-check this box so that the print jobs from the 32Win7 machine are processed... Read more

A:Hp 6968 won't print yet print queue shows empty

Hi:








  
Quote: Originally Posted by protivakid


I ran into a very odd issue today that as-is I only have working using a workaround. I have a 32-bit windows 7 machine. The HP 6968 printer is hooked into my wireless router via ethernet cable. I downloaded the drivers and ran the setup on another ethernet connected Vista 32-bit machine and a wireless Win7 64-bit machine. Both print just fine.


That's odd. AFAIK, for HP AIOs, one cannot simultaneously use both ethernet and wireless networking.
I think it's "either-or".
I am surprised that you can have both ethernet and wifi enabled on the HP at the same time.
Normally, one would need to disconnect the ethernet to use the wifi, or vice versa.

One *can* use a local (USB) connection + either ethernet or wifi at the same time, though.

I suggest the following for starters:
Disconnect the 32-bit Win7 machine from the HP
Fully uninstall all traces of the HP drivers/software and reboot
Download a fresh copy of the HP drivers/software from the HP drivers/downloads site HEREBe sure to grab the correct drivers/software package for 32-bit Windows 7
There are 2 choices -- the full bloatware package and the "basic drivers"

Reinstall the HP drivers -- make sure you are in a Windows account with Admin privileges when you do; do not connect the computer to the HP until the HP setup wizard prompts you to do so
Perhaps try a USB connection from the computer to t... Read more

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RELEVANCY SCORE 66

I ran into a very odd issue today that as-is I only have working using a workaround. I have a 32-bit windows 7 machine. The HP 6968 printer is hooked into my wireless router via ethernet cable. I downloaded the drivers and ran the setup on another ethernet connected Vista 32-bit machine and a wireless Win7 64-bit machine. Both print just fine.

On the Windows 7 32-bit machine though, nothing will print. I can successfully SCAN using the printer listed under Devices & Printers so I know the computer is talking to the 6968.

When I do try to print I get a message saying that the job has been sent to the printer. The printer never starts and when I view the print queue nothing shows up. I have tried restarting the spooler service and that does not work either. I also made sure there was nothing listed in the "C:\Windows\system32\spool\PRINTERS" directory which there was not. One odd thing I did notice, is that when I print a file will show in this directory for a second and then disappear.

As a work-around, I set up the 6968 on the Vista machine (which is always on) as a shared printer. I then added this shared network printer from the 32-bit Windows 7 machine that I am having the issue with. On the Vista machine there is the option to "render print jobs on client machine" for the shared printer. When enabled, the Windows 7 machine will still NOT print. It's only after I UN-check this box so that the print jobs from the 32Win7 machine are processed... Read more

A:Hp 6968 won't print yet print queue shows empty

Hi:








  
Quote: Originally Posted by protivakid


I ran into a very odd issue today that as-is I only have working using a workaround. I have a 32-bit windows 7 machine. The HP 6968 printer is hooked into my wireless router via ethernet cable. I downloaded the drivers and ran the setup on another ethernet connected Vista 32-bit machine and a wireless Win7 64-bit machine. Both print just fine.


That's odd. AFAIK, for HP AIOs, one cannot simultaneously use both ethernet and wireless networking.
I think it's "either-or".
I am surprised that you can have both ethernet and wifi enabled on the HP at the same time.
Normally, one would need to disconnect the ethernet to use the wifi, or vice versa.

One *can* use a local (USB) connection + either ethernet or wifi at the same time, though.

I suggest the following for starters:
Disconnect the 32-bit Win7 machine from the HP
Fully uninstall all traces of the HP drivers/software and reboot
Download a fresh copy of the HP drivers/software from the HP drivers/downloads site HEREBe sure to grab the correct drivers/software package for 32-bit Windows 7
There are 2 choices -- the full bloatware package and the "basic drivers"

Reinstall the HP drivers -- make sure you are in a Windows account with Admin privileges when you do; do not connect the computer to the HP until the HP setup wizard prompts you to do so
Perhaps try a USB connection from the computer to t... Read more

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RELEVANCY SCORE 64.8

Dell 948 all in one printer.Files go to printer que but won't print. This started after upgrading the CA virus program. I have tried all their suggestion to fix it but so far no luck.At one point stopping and starting the print spooler allowed file to print,that no longer works. I have upgraded the printer driver and reloaded the printer software. Any suggestion on what to do next? Thanks
 

A:Solved: Print file in queue won't print

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RELEVANCY SCORE 62.8

Hello,

So I have a HP CP 1160 printer running on a Windows XP workstation. When I tell it to print from any application it prints out old print jobs instead of what I ask it to. For example, if I go into Notepad and write "test page" then click File | Print, it prints out a document that I had printed on 4/27/2011 instead of the one I asked it to. I have removed and reinstalled the printer using HP's driver downloaded from their website. Also I have the printer connected to the PC via USB. Any thoughts on what's going on?

Thanks for your help!

JFresh
 

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RELEVANCY SCORE 62.4

Hello,
is it possible to hide a Printjob name in a Print Queue?
For Example: I print a Testpage and insted of the original document name the job is listet in the Print Queue with the name [hidden].
The Print Queue runs on Server 2008 R2 Domain.
Thanks for help :-)
kind regards

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RELEVANCY SCORE 62

Is it possible to track Print Jobs by the IP address or MAC address of a user sending it?
 

A:Track Print Jobs

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RELEVANCY SCORE 62

Greetings folks, and Happy Holidays to all!

When printing any document or web page, my printer shoots out the first couple of pages ok, but then spits out 1 or 2 blank sheets with the last sheet saying:

ERROR: timeout

STACK

(In this area are some illegible characters, which vary for each print job)

Hope this isn't too vague. Any help is much appreciated.

Dave
 

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RELEVANCY SCORE 62

I am looking to schedule a print job of an excel file I have. The excel file imports data from a csv file and excel always pops up an allow refresh window rigtht away? Does anyone know the solution to my problem?
 

A:Scheduling Print Jobs???

You might automate it with something like AutoIt.
 

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RELEVANCY SCORE 62

Hello,
I need a program who can monitoring print jobs into a network.
I prefer a free... little. I need to generate only simplest reports like : workstation1 - 230 pages between 10/10/2003 and 10/11/2003...

Thanks
 

A:Monitoring Print Jobs !

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RELEVANCY SCORE 62

Thanks for looking,
I have 3 computers, a desktop and 2 laptops on a wireless network. Never had problems until upgrading from XP to win 7 on my desktop.
Desktop – Win 7 (Pro)…Laptop 1 – Win 7 (Home edition)…Laptop 2 – XP Pro
Laptop 2 (XP) is NOT on Homegroup but I can print files to a USB printer (HP c6150) connected to the desktop. (Can’t share files through Homegroup, etc. – a Win 7 thing!)
Laptop 1 (Win 7): I can access Internet and view files with the desktop. I can share files between desktop. However, I cannot print – the jobs reach the print queue on the desktop briefly but never print.
· The desktop has shared this printer with network. Network settings:
o Turn on network discovery
o Turn on file and printer sharing
o Share public folders
o Media streaming is on
o 128-bit encryption
o Turned OFF password protected sharing
o Allow windows to manage Homegroup connections


· Have downloaded latest HP software and drivers for win 7 on both win 7 computers. Both computers have the HP printer set up as default.
· Laptop 1, when a file is sent to printer, a message states the document was sent to the printer. As stated above, the job shows up briefly in the desktop print queue (first spooling, then printing) but the job never reaches the printer (evaporates into electronic ‘la-la’ land). The print spoolers on both the laptop 1 and desktop are running.
· Homegroup troubleshooter does not identify any problems with either computer.
· Windows 7 has a... Read more

A:Windows 7 - Where are my print jobs going?

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RELEVANCY SCORE 62

I am so confused. My printer prints the first job then it will do 2 things. After the first print it sometimes freezes Microsoft and won't print the second job. The other thing that it does is it will print the first job and then say that print jobs are queues and won't print any more jobs. I have uninstalled the software and downloaded the new driver. I changed it from EMF to RAW and all that does is insure that it WILL freeze up after the first print job is completed. I have uninstalled and installed all my hardware and still to no avail. I have no clue what to do next. My printer is an HP deskjet 712c. I have a PII and running windows 98 and it happens whenever I try to print from any location; internet, notepad, or MS office and word. Please help!!!!!
My child is in need of the printer for a school project and restarting the computer after every job is going to get old.

Thanks to any help I can get!
Evelyn
 

A:Print Jobs Queued

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RELEVANCY SCORE 62

Hi there, I'm new to the forum but have a reasonable knowledge of techie stuff.

My problem is printing to a network based print server - specifically an HP JetDirect 175x.

Whenever I send a print job to the JetDirect, it goes into the queue and just sits there. I guessed it was a problem with the spooler.svc , so I restarted that and then refreshed the print queue and hey-presto out popped my print job. The problem is that this happens very, very frequently so much so, I've written a batch file to reset the spooler for me. (see below)

My question is: Does anyone know a permanent solution to this niggle? I've seen it happen on a couple of other XP machines but not all. Oh yes and it seems to become more consistently bad when my modem detects that the phone has rung. Possibly something to do with the fax spooler service maybe???

Many Thanks - JB

My batch file for anyone who may find it useful...

[codebox]CLS
@echo off
echo This program restarts the print spoooler service and clears broken print jobs
echo Jason Bell 2007
echo .
echo Please wait for approx 10 seconds...
NET STOP SPOOLER
:: Pause routine
@ping 127.0.0.1 -n 10 -w 1000 > nul
@ping 127.0.0.1 -n %1% -w 1000> nul
:: end Pause routine
NET start SPOOLER
echo Job has completed The printer should now work again
@ping 127.0.0.1 -n 5 -w 1000 > nul
@ping 127.0.0.1 -n %1% -w 1000> nul
echo on
:: end[/codebox]

A:Print Jobs Need To Be Nudged Along

You could try running the Spooler Cleaner (Cleanspl.exe), which is part of the Windows Server 2003 Resource Kit Tools (it will work with XP).

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