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TouchSmart Touchscreen Suddenly Undetected

Q: TouchSmart Touchscreen Suddenly Undetected

About a year ago the touchscreen on my TouchSmart All-in-One just stopped working. I have been trying to figure out what has caused this and how to fix it, but none of the go-to troubleshooting fixes have worked. My computer starts up and behaves as if it does not have a touchscreen. All the drivers (which I have rolled back and updated multiple times) are fully operational and windows cannot find anything wrong with any devices or drivers. My entire computer for the past year has behaved as it would if it didn't have a touchsceen at all, but I know I have a touchscreen. I'm not sure what to do at this point. I don't know when the touchscreen would normally be detected when booting up, but it seems like this is where the problem is. I'm sorry I can't provide any more information, but that's all I got! It really is the weirdest thing!

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RELEVANCY SCORE 200
Preferred Solution: TouchSmart Touchscreen Suddenly Undetected

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 61.6

I have a touchsmart 600  1160NL with windows7when I use the F9 button (diagnostic) then i get an error it says BIOTS-1it has worked but there was a crash of the harddisk after inserted a new disk dis error occuredi heve the original install discs used tot set the new harddisk up.can anyone tel me what this means ?? 

A:Help my touchscreen from my HP Touchsmart 600 is not workin...

The problem is I have a wirless keyboard and mouse and the mouse is not working so I cannot do anything I have a windows 7 HP Computer and im trying to see is it touchscreen

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RELEVANCY SCORE 61.2

Hey guys, I have had my TouchSmart for about 2 years, and it's been near a year that my touch input hasn't been working, but since I wasn't really using it, I never followed up until last week. But I was pretty upset when I realized I had a 2 year warranty which was just expired on 02/02/14. I have tried all be basic things that has been suggested on this site or any other sites, such as running Windows update (and yes I installed the optional updates as well). I have also checked and updated all the drivers, and at this point is running out of options. I have a bit of IT experience so I think I know what I'm doing but I'm running out of ideas.      Any suggesstions?  HP TouchSmart 610-1100z CTO Desktop PCWindows 7 Home Premuim - Service Pack 1Product no: QB912AVEverything in Device Manager seems normal (no warning signs) Thank you for help in advance

A:TouchSmart 610 Touchscreen is not working (windows 7)

Hello ShawnShamlou, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.I understand that your t ouch screen on your HP TouchSmart 610-1280qd CTO Desktop PC is not working and you are now out of warranty. I am providing you with an HP Support document: Troubleshooting Touch Screen Issues in Windows 7 that will give you troubleshooting steps to help you resolve this issue. I would focus my attention on the subject "Pressing the touch screen does not do anything" as that is the section that applies to your issue. Please re-post with the results of this document. Thank you for bringing your issue to the HP Forums. Enjoy the rest of your day!

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RELEVANCY SCORE 61.2

Trying to disable my touchscreen. I went to devices, human interface. There is no option for a screen, only HID compliant devices. Could not turn it off under Pen and Touch either. I have Windoes 8.1.
 

A:Disabling touchscreen on HP Envy 20 touchsmart PC

Some times it'll be under a different name/description.

Can you post a pic of the Device Manager with the HID expanded?
 

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RELEVANCY SCORE 61.2

Looking to try extended display with my HP 520-1010uk machine, but previous threads indicate I'll need to disable touchscreen.    Can't figure out how to do that.

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RELEVANCY SCORE 61.2

I disabled HID - compliant touch screen in Device Manager. But when I used my finger to tap on my Word document, it still responsed. How to disable it completely? It is frustrating.

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RELEVANCY SCORE 61.2

Hi there, i recently bought a laptop HP Pavilion TouchSmart 17 f023cl  and notice that it has HD+capacitive touchscreen integrated, have try it  all to get the touch screen to work but i doesnt show up, drivers are up to date on device manager, there where no disable programs and no touchscreen option on human interface device nor usb disabled on my System it says No pen or touch input is avaible for this display have downloaded HP support assistant but all is up to date and nothing to download have entered Safe mode with network and same problem with no response already ReInstalled windows 10 and still cant use it so.. anyone know what kind of problem is this? do my laptop display doesnt came with the touchscreen feature that have to came with? My laptop have Windows 10 Home edition 64-Bit.

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RELEVANCY SCORE 60.4

After the update to Windows 8.1 a while back, the touchscreen function on my laptop went away. Every time i go to see my PC info it says "No pen or touch innput is available for this display". I have tried almost everything I can think of. I have used recovery mode and have even refreshed it. Just last night my touchscreen randomly started working at around 11:00 p.m. and this morning the touchscreen functionality went away once again. I went to my Device Manager and saw that in the Human Interface Devices section there was no touchscreen driver. My laptop has seemed to lost all touchscreen capability and I really need help.Is there ANYTHING I can do????? PLEASEE HELP!!!!! :-(      :-(      :-(      :-(      :-(      :-(      :-(      :-(

A:HP Envy TouchSmart Sleekbook 4 touchscreen not working

@Avious_Avi, Thanks for posting. Personally, since you mentioned the touchscreen worked before Windows 8.1, I would do a Windows refresh: http://support.hp.com/us-en/document/c03538721 You can also try updating the drivers of the product to try and get that functionality back.




**TechWars**Please click the "Thumbs-Up" on the left to show appreciation. Please click "Accept as Solution" if I helped you out.**TechWars** does not work for HP

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RELEVANCY SCORE 60.4

Each time windows update runs and installs the automatic updates my touchscreen stops responding.

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RELEVANCY SCORE 60.4

Hello HP forum I need HP ENVY TouchSmart m6-k025dx Touchscreen drivers please. Touchscreen no longer working. Device Manager shows HID Compliant Touch Screen says its working properly but its not. The driver is the old 6/21/2006 6.3.9600.18341 Microsoft that's not working. I've downloaded & install from HP the updated Chipset & Graphics drivers to no avail. Can anyone please provide the an updated driver for the touchscreen. Thank you. Jay

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RELEVANCY SCORE 60.4

Upgraded to Win 10 with no problems, I found that touchscreen is available only at login screen. I can type on the screen the password to log in or swipe the login image, or press the shutdown button on the screen, below right, or change the login user on screen. But as soon as I'm in the desktop (or tablet mode, I tried it) the touchscreen is not rworking anymore. As far as I can see touchscreen works perfectly even if there aren't officially  the drivers available for my machine,  I just would like to know how the enable the touchscreen in the desktop mode following the login. Thank you. Enrico










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A:Touchscreen of Touchsmart 610-1120 works only at login

Well I found it: there is a key in the registry that enable/disable the touch screen. I just set it and now it works with no problem at all, nor the drivers have been changed.

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RELEVANCY SCORE 60.4

My touchscreen is not working. I've already tried all the control panel options (went to Tablet PC Settings and tried to configure but it didn't respond, went to pen and touch, same thing), tried to update the Touchscreen Firmware drive and still didn't work. I've even refreshed my laptop but the problem remains the same. Is there any other option that I could try before perform a total System Recovery?

A:Touchscreen is not working on HP Pavilion TouchSmart 14-b169...

Hi  - Have you tried doing the touchscreen test from F2- UEFI Testing for Hardware Failures (Windows 8)  -before that make sure that you updated the HPSA - and then try doing F2 test - hope this would fix the isue Please click "Accept as Solution " if you feel my post solved your issue, it will help others find the solution.Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

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RELEVANCY SCORE 60.4

HI,I have an IQ804 Touchsmart system on which Windows 7-64 was clean installed. I am not intrested in touchscreen part of the system. But I would really like to turn off the beeping that happens when a cat decides to curl up next to the screen.  I would really appreciate any suggested solutions. TIA.

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RELEVANCY SCORE 60.4

I'm in trouble. It was working fine for a while since I updated to Windows 10 (it could be 64bit).Because touchscreen nor keyboard/mouse are working, I can't go anywhere to see what is wrong.It turns on fine but I have to press the power button to shut it down and can't do anything.Please help!

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RELEVANCY SCORE 60.4

I purchased this PC brand new from HP with Windows 7Upgraded to Windows 8HP have not released a Windows 8 driver for it.  Help !  













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A:Need a Windows 8 Touchscreen Driver for TouchSmart 520-1240e...

Hello,   Please check this locationSoftware & Driver Downloads - HP TouchSmart 520-1240ea Desktop PC Select the Option "Driver - Keyboard, Mouse and Input Devices" and then choose "NextWindow Touch Screen Driver Update". I know it says "Update", but do try and apply this to see if it works. If not let me know along with the Product number of your Touchscreen which can be found here (IMP). 

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RELEVANCY SCORE 60.4

Hi! Since I formated my laptop, the touchscreen is not working and when I look for solutions on internet, I can't do them because i can't even see the options. (i already tried the option "activate")Usually i used to see the icon to work with the touchscreen. does anyone know how to make it appear again please?

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RELEVANCY SCORE 60.4

Hello!! My notebook says that it has no pen or touch input is available for this display in the PC info tab even though this notebook is a touchsmart notebook!!! I tried looking for any touchscreen drivers in Device Manager but there were none. I think that i need to download the touchscreen drivers but there were no touchscreen drivers to download on the software and drivers section on the website. I really want my touchscreen back but i havn't found a single solution to this.PLEASE HELP!!I am currently running windows 8.1 on this notebook.

A:Need touchscreen drivers for my HP ENVY TouchSmart 15-j002ax...

Hi, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! The following link may help you to fix your problem. Go to the link> Driver-Keyboard, mouse and Input device>Synaptics Touchpad drivers  that'll support your Win8.1 PC http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-15-Notebook-PC-series/5354987/model/5389019 Hope this may help you to solve your problem. Thanks.   ****Click the White Kudos star to say thanks********Please mark Accept As Solution if it solves your problem****




I am an HP Employee.

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RELEVANCY SCORE 60.4

Recently the touch screen on my HP ENVY/Touchsmart hasn't been working. When I bought the computer Windows 8 was installed; I converted to Windows 10 and for about a year the touchscreen was working fine. I also noticed that when I go to HUMAN  INTERFACE Devices in device manager, no touchscreen program appears. ANy suggestions? Thanks

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RELEVANCY SCORE 60

Hello,
I've had my HP laptop for over a year and half now. It came with a built-in webcam that functioned properly up until very recently. Whatever I used it for, Skype, Movie Maker, everything was always pre-installed and fully working.

Yesterday, however, when I tried to use it on Skype, it could no longer detect any webcam. I checked on every other software I used to use it with, and it's like it doesn't exist at all anymore. I tried to re-download the driver, but all I could find were meant for external webcams. I looked over a few forums, but every similar issue was solved by troubleshooting the webcam from the devices manager, whereas my webcam doesn't even show up in the devices manager anymore. Please help ?

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RELEVANCY SCORE 60

Hello, A few weeks ago I purchased a HP ENVY Recline TouchSmart 23-k112eb computer. A very nice piece of hardware with the latest version of Windows installed.Product Number: F6L57EA#UUG After 2 day I noticed that my cursor (mouse) keeps having a live of its own. Upon startup of the computer you can see that the touch gestures are simulated on top of the screen. This keeps going on during the entire time I am using it. Working with the mouse is practically impossible, because it keeps jumping to the upper right corner. Same for the gestures with your finger, you just can?t swipe fast enough. Applications and browser windows are being closed without me asking it. I verified the HP Support Assistant and the Windows Updates. The system indicates that all features are up-to-date. Does anyone have the same problem and does anyone have a solution ?It becomes really frustrating for the moment. Thanks in advance,George

A:HP ENVY Recline TouchSmart 23-k112eb - Touchscreen problem

Hello GeorgeVM1984, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.I understand you are experiencing what is referred to as Ghost Touches on your HP ENVY Recline TouchSmart 23-k112eb Desktop PC. I would recommend that you boot into Safe Mode by following the steps in the HP Support document: Windows 8 Safe Mode, which should allow you to use your mouse once again. Once in Safe Mode I would recommend that you then follow the steps set out in the HP Support document: Using Microsoft System Restore (Windows 8), which will walk you through the process of restoring your computer back to a point in time where your mouse and touchscreen worked correctly. This will not affect any personal files on your computer only applications installed or settings changed between the date you do the restore and the date you choose to restore back to. If your issue is a software issue this should fix it for you. Please feel free to re-post if you require additional assistance. Thank you for posting on the HP Forums. Have a great day!

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RELEVANCY SCORE 60

Hi,I am using HP ENVY TouchSmart m6-k125dx Sleekbook (ENERGY STAR) since 2014 but recently the tocuhscreen stopped working after an update (Windows 10).I reverted the changes but no use. Restored back to factory default setup (recovery option) but in vain.Tried all the drivers available on support for the laptop model but nothing worked. I am sure the touch screen is not damaged. When looked into device drivers, it does not show HID complaint touch screen.System setting display "No touch screen available for this laptop" Please help to restore the touch screen. Touchsmart without touchscreen is painful. Any kind of assistance will be appreciated.Thanks.

A:touchscreen not working - HP ENVY TouchSmart m6-k125dx Sleek...

AS we have properly understood your issue we are going to provide you some steps  please follow these steps:  Do a system search for troubleshooting and select the relevant result. In the new window, click View all from the left-hand menu. From the list that appears, click Hardware and Devices. Click Next and run the wizard through. The tool will automatically detect issues and then repair them. However, it?s by no means comprehensive and you may need to carry on reading. When your touchscreen is slow to respond or records your touch gestures inaccurately, a re-calibration might be all it takes to bring it up to speed. Do a system search for calibrate and select Calibrate the screen for pen or touch. A new window will open containing tablet PC settings. On the Display tab, use the Setup? and the Calibrate? buttons in turn to see if this resolves the issue. Press CTRL + X and select Device Manager. Left click the arrow next to Human Interface Devices to open the dropdown. Right click the listing for HID-compliant touch screen and select Disable. You?ll be asked to confirm this, so click Yes You now need right click the listing again, but this time select Enable.  Following on from the instructions above, with Device Manager still open, right click the HID-compliant touch screen and select Update Driver Software You?ll want to Search automatically for updated driver software.  Once do... Read more

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RELEVANCY SCORE 60

Originally, my laptop runs Windows 8 SL. My touchscreen experience satisfies me a lot when I'm using the device far from my table. After upgrading to windows 8.1 SL, I encountered touchscreen difficulties. There are times that I can use the touchscreen interface of my device smoothly but there are also times that I can't interact with my laptop using it's touchscreen. I've tried several troubleshooting like disabling and reenabling the HID-compliant touchscreen driver and also the display adapters of Intel and NVIDIA. I can't interact with my laptop using touchscreen until now. Can you guys help me to get rid of this? thanks in advance.

A:HP Pavilion TouchSmart 14-b132tx Sleekbook touchscreen didn'...

I have the same issues, i also tried everything that i can find for the solution that were on the forums but nothin works, I think this a sotware issue, windows 8.1 has drivers conflict to Hp touchsmart users. And HP must coordinate with windows in regards to this matter. I hope they give us feed back on this matter.

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RELEVANCY SCORE 60

It has been a while since my sleekbook stopped working properly. My drivers are updated.. refreshing the laptop didn't do anything either. I have noticed that when pressing f2 on startup, on the components test list, the touchscreen option isn't present. Does anyone have any other suggestions?Thank you

A:HP Pavilion TouchSmart 14-b178sa Sleekbook touchscreen doesn...

Hi @Muffin4 Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I need more informationbut, I will be glad to help you. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Can you give more detail of how the computer is not working properly? Are you getting a Blue, Black, or blank screen? Is the any error message?Do you hear the fan and the hard drive?Does the keyboard, mouse and touch screen work?  if not what happens when you try to uses? Please get back to me and I will do all I can to help. 

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RELEVANCY SCORE 59.6

Hey all. I'm a newbie so please don't pounce on me for repeating a topic. I have read through similar ones here and on other sites and have gained no help or direction. Well, here goes.

My problem is with a relatively old drive; a 20gb seagate. i removed it when cleaning the case and when i reconnected it, it could not be detected. The jumpers are correctly positioned and all cables are secure. In my cleaning I simply ran a hair dryer through the board and wiped the housings for the drive. I tested the system with a seagate 120gb and that is detected with no problems. the 20gb isn't detected by the bios or as a slave to the 120gb. There are no tell tale signs of a mechanical fault - no strange sounds or anything else out of the ordinary. my issue isn't so much replacing the drive(it is time 4 a system upgrade after all) as it is recovery of the past 3 weeks of work that has not been backed up! it would take me 3 weeks to get through it again. lol!

please help guys!!

i forgot to add, the drive is powering up normally. also, the system seems to take a long time to start up, almost as if it were trying to detect the drive.. but alas... still nothing..
 

A:Hard drive suddenly undetected by bios

You first need to verify whether or not Windows detects anything (sometimes it sees something on the usb port but doesn't know what it is)

You need look in Device Manager to see if it lists any Unknown Devices. Be sure to expand the USB info in Device Manager when looking.

Don't know if you're running XP or other (what are you running?) but here's a link about Unknown Devices under XP
 

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RELEVANCY SCORE 58.8

Summary

Hi,

My name's Joe; tonight my laptop stopped working. Attempts to boot-up could be described as largely unsuccessful. Currently attempting a Start-Up repair; it's been running for about 1.5 hours now. In this post I describe the situation and hope that some altruistic person out there can/will help.

Personal Intro
Just a random 22 year old Canadian Grad student. I'm not particularly adept with computers. When I was growing up, my older brother was always the computer wiz in the house.

Anyways, this is my first post here so I hope I'm posting this in the right subforum.

Introduction to the Problem

I bought this laptop (ASUS U45J) about 1.5 years ago.

Everything has always been fine.

Earlier this evening, however, I dozed off for a few hours on what was supposed to be a 1-hour nap. When I woke up, I found my laptop screen was black; nothing was responsive.

I figured, "okay, no big deal. I guess it just crashed. Doesn't happen often, but whatever. Maybe it has something to do with the massive heat wave lately; and maybe it has something to do with me installing new software and drivers (Logitech Webcam) lately."

First noticing something was amiss...

I attempted to restart my laptop.

It said something about Windows not shutting down properly.

Being impatient, I told the computer to boot up as per usual (i.e., not in safe mode).

No such luck. After a loading screen (not the colourful blue one, but rather a simple monochromatic black and white load... Read more

A:Laptop (AsusU45J) suddenly unresponsive; won't boot up; OS undetected

Terribly sorry to bump; it's just that this thread, despite being more thoroughly written than maybe half the other posts, has sunk into obscurity after less than 12 hours and I do find this issue rather distressing. Help would be greatly appreciated. Thanks!

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RELEVANCY SCORE 54

My touchscreen suddenly stopped functioning.  No known update recently - have been running Windows 10 for months now with no problem.  When I went into my device manager, I noticed that the "HID-compliant touchscreen" under the Human Interface Devices dropdown is hidden. When I find it by showing hidden devices, there are no drivers there for it (the box just says that "no driver files are required or have been loaded for this device"), so something must have removed it. Any idea how to get those drivers back so that my touchscreen will function again?  It's like my PC doesn't recognize that my display should be touchscreen capable.  I don't even have a calibrate 













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A:Lenovo Edge 15 - Touchscreen Suddenly Not Function...

OK - I just tried to run the troubleshooter and it found an USB Root problem that I applied the fix for and it seemed to have fixed my issue. I'll report back if the issue arises again!

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RELEVANCY SCORE 52

Hey, I have a Inspiron 15 3521 running windows 8.1 and touch screen just stopped working.  I tried updating drivers and downgrading drivers but no luck.  Tried Windows 10 but no change.  Tried adjusting power mgmt. settings and no change.  It seems like it is not detecting the touch screen and HID is hidden so no option it enable or disable.  Diagnostic does not see the device so does not attempt to run.There are tons of posts on this issue but I can't find any resolution.  Can anyone provide a fix?  A touch screen generally shouldn't just stop working and with all the issues I am thinking it is some sort of Dell or hardware issue?
Please help.

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RELEVANCY SCORE 52

Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something?  So annoying!! 

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RELEVANCY SCORE 45.6

Hello, I am Portuguese and I have a driver problem with my computer.
Computer Information (HP):

Model: Notebook PC HP TouchSmart tm2-2050e
Operating System: Windows 7 64bit (service pack 1)
Version bios: f.25
antivirus: avast free
Maintenance: ccleaner and Advanced SystemCare Pro
Update drivers: ma-config and SlimDrivers









The problem is as follows:

The hard drive was in trouble, so it was replaced.

Then I put the windows 7 again.

And there was no problem, until the driver (s) touch (touchsmart) does not work.







I've done:

I tested it with my finger and pen hit the computer screen.

I went to HP's download page all available drivers for my computer, did not work.

Update drivers with the program ma-config and SlimDrivers not resulted.









Link all the information from my computer:
Configura?o Resumo

Link information about my dxdiag (hosted on google docs / drive):
https://docs.google.com/file/d/0B1iZ...it?usp=sharing


Sorry about the spelling mistakes.

And please, help me.

Thank you.

A:Notebook HP touchsmart tm2-2050ep error driver touchsmart

Hi there .... I understand your touch screen is not working .... Is the touch-pad working though ? Is there any errors in the Device manager ? .... Which Drivers did you download from the HP web site ? .... Did you download Drivers from any where else ? ... Also where you able to get Windows activated ?

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RELEVANCY SCORE 44.4

Hello. I'm using Spectre X2 Tablet PC deattachable laptop and I'm having issue with touchscreen. Few days ago my little brother used my PC, he ran all excutable stuffs from my external storage drive and finally, He destroyed my PC. He installed wrong touchscreen firmware (It was for my secondary laptop which from Lenovo). So, I can't use my touchscreen and, It never works. I've already installed all driver listed on  support page, and tried to reset my PC, Re-install windows.. Nothing works. Only way to I resolve it is re-installing proper Touchscreen firmware.But there's no touchscreen firmware for Spectre X2 on support page. Can anybody send me Touchscreen firmware for my Spectre? 

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RELEVANCY SCORE 44.4

 SOme info about the laptop. Product Name: Sleekbook HP Pavilion 14-f004lOperating System: Microsoft Windows 8 (64-bit) I've had this problem a couple times already. The touchscreen stops working sporadically and the only way to make it work again is installing the  AUO Touchscreen Firmware/ sp63116.exe driver from this site. however this last time I've run into quite the weird problem. The driver installer CLOSES INMEDIATELY BEFORE I CAN DO ANYTHING A couple months ago I posted this:http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/AUO-Touchscreen-Firmware-installer-doe... Since then due to time constrains and schoolwork, I did not attempt to restore the BIOS until today.Today I restored the BIOS, followed all procedures they gave me, and the installer for the Touchscreen firmware does the following: -Runs-Asks for permission-Install it-Finishes installing-Runs the program's window-Inmediately closes, I can't even click on anything because it flashes for a second and disappears. I've already restored the laptop to factory presets. The installer DOES THE SAME THINGRestored the BIOS. The installer DOES THE SAME THING So please, do not tell me to restore the laptop. I've done it already. Doesn't work. Same thing for the BIOS. Nothing. Can anyone help me? Thank you

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RELEVANCY SCORE 44.4

So I've had this happen countless times. The touchscreen stops working. The laptop is in perfect conditions. The screen, not even a scratch. I format the laptop, it still doesn' work. So, I've always fixed it by installing the AUO Touchscreen Firmware/ sp63116.exe from:http://support.hp.com/mx-es/drivers/selfservice/hp-pavilion-14-f000-sleekbook/5375393/model/5403360#... My problem atm is that this time, that process isn't working. The installer opens, installs the thing, then the program opens and immediately closes. This prompts windows to ask me if the driver installed correctly or that if it should attempt to install under a compatibility mode. No matter which I choose, it still does the same thing. It won't stay open for more than 1 second.  I've restored my laptop to factory presets a couple times already and the touchscreen isn't working yet because the driver/program/wizard thingy refuses to stay open after it is done installing.Can anybody help me? Perhaps share a different version of the installer? Thank you.

A:AUO Touchscreen Firmware installer doesn't work, touchscreen...

Hello @Alan_Ro_95, Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community! I read your post about the Touch Screen issue, and wanted to assist you!  I understand that you are having a hard time installing the AUO Touchscreen Firmware Update. First, you can try performing a System Restore, to set the notebook back to its previous working state.  If you are still having trouble, then try restoring the BIOS to its default settings.  You can use the document here to help: HP Notebook PCs - Restoring the BIOS Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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RELEVANCY SCORE 43.6

I opened my Hp Envy Ts m6 sleekbook and the screen cracked. It's got a crack from the top left corner diagonally all the way to the bottom of the screen,  two coming diagonally down from the right side to  the bottom of the screen where it  has several smaller cracks meeting all in the same area  in all directions . My laptop isn't under warranty anymore and I got it in December of 2013 . How can I go about fixing this, Would hp help? I'm not sure how expensive this is to get fixed. Thank you

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RELEVANCY SCORE 42

I purchased this laptop with a touch screen against my will, I hate touch screens they are just another thing to break. But the price was right. Now my daughter smashed the LCD and digitizer. I want to replace it with a non touch screen LCD. Is this possible? Any advice would help. Confirmed the laptop still functions through hdmi out.

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RELEVANCY SCORE 42

A friend of mine brought his Lenovo ThinkPad Yoga 11E touch - by today because after he did a "clean install of windows 10 Pro. his touchscreen is no longer working...I've just spent the last 2 hrs. installing the "lenovo" drivers and software packages...But can't seem to located the HID touchscreen drivers or any documentation to support the touchscreen on the "Lenovo" site...I've also tried all the "lenovo" whiz bang apps the fix this issue...Does anyone have this model: Intel Celeron N2930 (2.16 GHz),8GB RAM,128GB Solid State Drive,11.6in 1366x768 Touchscreen LCD,Intel 802.11agn wireless,4c Li-Ion,Win8.1 Pro 64 - (Lenovo's description of this PC) that has been able to get the touchscreen working post windows 10 install? Or a link to the correct drivers for the touchscreen? Or could Lenovo support maybe point to these packages so I can get this thing working as marketed...

A:Thinkpad Yoga 11E Touchscreen LCD,Touchscreen not ...

I have the same issue with my thinkpad 11e. Today I upgraded to windows 10 and the feature I like disappear. The computer don't have the touch function. I want to know if someone know if there is a fix out there? Thanks.

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RELEVANCY SCORE 42

Hello everyone,So I broke my LCD on my laptop and was wondering if I can use a touchscreen LCD to replace it and if so which model will work. I checked the maintance manual and it said that 813961-001 is used for touchscreen. Am anyone help and confirm this. Thanks y'all!!

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RELEVANCY SCORE 42

I recently acquired a HP Pavilion all in one pc but there seem to be problems with the touchscreen. It registered touches very intermittently, and not always where I touched. First thing I tried was to calibrate it. But it just wouldn't register certain touches in some of the places it wanted me to press. Nest i Reset everything to factory settings, still not working same probs. Installed all the latest drivers and updates, no joy. But one morning I did turn it on and it worked perfectly. For half a day and then it was up to its old tricks.
Took it to a computer shop and they said it needed a new touchscreen card. Basically I want to know, do these touchscreen sort of devices have a piece of hardware, the card, specifically for touchscreen. or is he lying to me and its some software problem he could fix in ten minutes. He's quoting around 40for the card. And another 20-30 for the labour. Any help would be much appreciated. If there is a card just for the touchscreen then I could believe him. But ive never heard of a card just for that. Any help would be so much appreciated. Had this around 3 weeks for my daughter to use the touchscreen as shes too young for mouse and keyboard, but she'd like a number of touchscreen games as she's very adept at using touchscreen on her tablet. Thanks and sorry for the long post.
 

A:Do touchscreen devices have a touchscreen card???

This seems like a continuation of your other thread: http://forums.techguy.org/hardware/1148640-shop-guy-says-90-i.html

Please continue with your existing thread rather than starting a new one.

And again, please do not use inappropriate language on the forums, you were warned in the last thread already.
 

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RELEVANCY SCORE 37.2

I have also just encountered this problem. After installing 2 updates of sound device drivers from Windows update website and rebooting, neither my CD-ROM nor my CD-Rewriter drives were recognised, (running Windows 98 SE). I rebooted a couple of times for luck but still no drives detected.

I too have the exclamation marks on the same 2 devices as you (can't remember the names). Is this something to do with the updates I installed and what should I do about this? Should I unistall both drives and reinstall? How can I do this when it asks me to put in the Windows CD if no CD drive is there?

A simple solution please, I am nearing my tether's end.

Thanks
 

A:CD-ROM and CD-R undetected...

If your problem is EXACTLY like mine, then....

1 - in the windows device manager, the two drivers with exclamation points will be under hard disk controllers, and.

2 - there will not even BE a CD-ROM category - as there was none detected at startup.
If that's exactly what it looks like, I followed the advice above, entered setup, went to each of the cd-rom drives and enabled them - for some unknown reason both were disabled. Then they both returned on the next reboot.

If your problem is NOT exactly like mine, I can't really give advice, I'm not qualified, but one of these guys can help I'm sure.
 

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RELEVANCY SCORE 37.2

Recently added another hard drive

Has been working fine for 3 weeks, so I doubt it has anything to do with the problem - but added for completeness - in case I've jarred some wire you know about , anyway.....

My computer won't recognize the CD-Rom or CD-R through Windows Explorer or Device Manager.

I followed all the troubleshooting trees from HP

- went to setup and restored and saved defaults.
- uninstalled and let Windows find and install the new hardware, and it did find the "Intel Bus Master Controller", which automatically installs the two drives - then they are nested under that master controller in device manager with the yellow exclamation point denoting a problem.

My first thought was that I somehow hit wiring and disconnected something during install on the hard drive - but I don't think thats the case (tell me if I'm wrong) since I've found that I CAN use a startup boot disk and it installs the two ROM drives and I can read the contents of either drive through DOS. So I think that means its working.

But maybe loading from A Drive is just loading through a different route than windows?
 

A:CD-ROM and CD-R undetected...

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RELEVANCY SCORE 37.2

Im trying to burn a CD but when I put in a blank CD, nothing comes up to say theres anything in the disk drive.
 

A:Cd undetected!

what burning program are you using??
 

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RELEVANCY SCORE 36.8

I noticed my pc connecting to 216.184.20.83 continuously yesterday. I traced the IP to Southwest Cyberport ISP, and was able to ftp into several directories. The only one with info other than style sheets was /smedia/lb/productivitybooster, which had the following list:
*digg.*
*slashdot.*
*consumerlst.*
*engadget.*
*gizmodo.*
*valleywag.*
*fleshbot.*
*wonkette.*
*kotaku.*
*deadspin.*
*kinja.*
*jezebel.*
*autoblog.*
*tuaw.*
*downloadsquad.*
*joystiq.*
*reddit.*
*myspace.*
*facebook.*
*youtube.*
*video.google.*

I was unable to find any info on this issue, and couldn't find where my pc was getting the instruction to connect. The only thing I was able to do was to block the site in my router. Have any of you seen this, or heard of it? Can you help me figure out what is going on here? Thank you in advance for any direction you can give me. My CA antispyware did not detect, and Hijack This doesn't show anything unusual.
 

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RELEVANCY SCORE 36.8

Took many steps suggested by the internet but ive not found a solution to my problem, i have a feeling that he infection is a lot more than i expected no bank details or anything has been accessed at the moment but i would like to remove the infection asap to reduce the risk of this happening i get random pop ups in abs when im surfing or opening a new tab or click a website and sometimes when i have reset google chrome settings it opens to a page either (safebrowsing . biz) or (foryourweb . net) both of the search engines have "https://" and i dont use them i simply close them and open a new tab and type on google.com (foryourweb . net) is one that i get re directed to once I have reset google chrome settings. Please help me its much appreciated.
 

A:Malware Undetected - Help Please

Hello,
Please download Zemana AntiMalware and save it to your Desktop.

Install the program and once the installation is complete it will start automatically.
Without changing any options, press Scan to begin.
After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​
Open Zemana AntiMalware again.
Click on icon and double click the latest report.
Now click File > Save As and choose your Desktop before pressing Save.
The only left thing is to attach saved report in your next message.

 

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RELEVANCY SCORE 36.8

I'm having a lot of trouble with....something. I'll give as much detail as I can.I'm running Windows 7 x64I am using Windows Firewall with Microsoft Security Essentials and ran TrendMicro Housecall yesterdayI have both Firefox and Internet ExplorerLast scan that came up clean: 4 days agoHere are the symptoms:- Strange popup appears in bottom right hand corner of both Internet Explorer and Firefox on random pages when browsing (screenshot). After I posted this, I was looking at the submitted post and the popup appeared again. Now it has an advertisment in it (screenshot).- Microsoft Security Essentials cannot run a full scan. Stops halfway with a warning message saying the service has been stopped. I had a look in the services list and I can't find it to restart it. It has however found the following:Trojan: Win32/Hiloti.gen!D (3 instances, once every day for the last 3 days).TrojanDownloader: Win32/Troxen!rts (quarantined)Exploit:HTML/IframeRef.gen (quarantined)- GMER scan cannot run. Error message here: (screenshot). Could this possibly be to do with a 64bit incompatibility rather than a symptom?- Ran a full scan with Housecall, which said there was nothing wrong. Am pretty sure it's lying.Here are the contents of the dds.txt file:QUOTEDDS (Ver_10-03-17.01) - NTFSX64 Run by Eolen at 11:45:51.05 on Sat 24/07/2010Internet Explorer: 8.0.7600.16385Microsoft Windows 7 Professional 6.1.7600.0.1252.61.1033.18.3007.1508 [GMT 12:00]============== Runnin... Read more

A:Undetected Infection

Hello CymaeWelcome to BleepingComputer ==========================Please download mbrcheck from HereSave that file to your desktop and double click on it to run it.It will show a Black screen with some data on it then hit any key to continue.Once it finishes there will be a log produced on your desktop that is labeled mbrcheck*.txt (where the * is date)Please post the contents of that log in your next reply.

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RELEVANCY SCORE 36.8

results= not happy

While in opera computer starts going hay wire. Mouse gets jumpy with an hour glass popping up and is suddenly unresponsive for a few nanoseconds.

NOT NORMAL! Epic fail when gaming!

First symptoms: unresponsive mouse during game. Screen blackouts during game. Dunno if it was dropping frames before or what. I have never seen that before. The screen would just flicker black for a few seconds.

Unusual task manager trigger; It stops doing whatever it is doing when task manager is opened.

I know there is a site, but I do not remember where. I used to download a program and it listed processes to them and they could see things that were wrong.

Wait, I just remembered that the iobit 360 program does that.

BRB; ...

A:I think I have an undetected virus.

iobit 360 finds 6 threats during scan. Hopefully it finds all of them.

It has been so long since I've had a virus I forgot about it while testing AVG.

Hope this is helpful to someone anyways.

HD

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RELEVANCY SCORE 36.8

Hello everyone. I'm new here and in need of some advice.

I recently ran a suspicious looking file on my computer. I scanned it with avast! first, as I always do with any new files, and it was clean. I ran the file and it did nothing, it was supposed to be installing a trial for a program. I waited about 30 seconds, since some apps take time to show you they're doing something. At that point, I opened up task manager, seen it's process and that it was doing something, and immediately ended it. I did that as I consider that to be suspicious activity.

Nothing seemed to happen and the process ended fine. I had my kitten in my lap and started playing with him when my computer suddenly restarted. To me that's an instant red-flag so I immediately hit F8 and booted in safe mode. I didn't even let it start up normally one time since it restarted itself. (I'm guessing the process re-started itself, or already began a different process)

Then I tried running avast! to do a scan in safe mode, it went a short way and stopped, the process ended. I checked the processes and none were suspicious, all normal. I tried re-running avast! and it wouldn't let me. So instead, I went into my computer, right-clicked C drive and told avast! to scan. It started scanning and only lasted a few seconds. After that, I tried it again and it would no longer let me. Not long later the screen went black but still said safe mode, and I was still able to open task manager a... Read more

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RELEVANCY SCORE 36.8

hey. I currently have a SATA 80g WD hd. i bought a SATA 160g WD recently, put it in, but the bios will not detect it. i disconnected the 80g and it wont work, i leave the 80g in and it wont work..nothing works. any ideas?

ASUS k8V-X mobo
SATA 80g hdd WD
SATA 160g hdd WD
1024mb ram
radeon x850 pro 256mb

more fans than i care to count..
 

A:SATA undetected?

Neither drive will work?

What motherboard are you using?

Is Sata enabled?
 

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