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New laptop Z520 15ikb and problems

Q: New laptop Z520 15ikb and problems

Hi i bought lenovo laptop 520 15ikb i7 1-but now why their is no OKR installed ? when iturn off my device and then click on the nov button it's open the Windows recovery 2-now how i can reset factory setting without lossing license of my preinstalled windows 10 ?3- i have kaserpsky internet security why always find Lenovo IM Controller Plugin host try to open my Camera ? also DeviceCensus.exe try to open the camera this is normal ??

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RELEVANCY SCORE 200
Preferred Solution: New laptop Z520 15ikb and problems

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RELEVANCY SCORE 46.8

mrb arkada?lar leptobu yeni ald?m ancak ok yavas ag?r cal?s?yor ve hi bir ?ey yokken bir anda dnuyor bir resmi bile ok zor ac?yor acarken siyah ekran geliyor acil yard?m

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RELEVANCY SCORE 46.8

hello , im just curious about my laptop with i5-7200u cpucan i change the cpu or upgrad it or its impossible ?thanks in advance

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RELEVANCY SCORE 46.8

back light issue..This is new laptop and i see this from day1.Could i get it replaced? as this is not the standard i expected from lenovo.and i dont feel it as a perfectly finished product.


























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RELEVANCY SCORE 46.8

hello.. i'm using 310-15IKB Laptop (ideapad) on windows 10. and i want Lenovo support to kindly update their drivers list on the website and kindly upload the drivers for windows 7 and 8.1. we have to find them through hardware id

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RELEVANCY SCORE 46.4

This is my first thread here.
 
I have got Ideapad 310 15ikb I5 1TB and 4GB RAM. 
 
Before this I have Intel 4440 (6MB cache and 16GB RAM) which I used for Visual Studio , MySQL and other programming work.
 
Going back to 4GB RAM is not looking good to me. For first 2 days I have this PC I only update update and update now it's working but it's stop me for 2-3 seconds I take one action.
 
I am looking for update RAM. Please help me.  Can I open it myself and put RAM on it. (Like I easily does same in desktop without void warranty)
 
and I am looking for using SSD on my PC. I have Lenovo recovery in my laptop and I don't want to loose it. I am thinking to get 256 GB SSD. Is that possible to setup this (all parition) to SSD. or better I looking for ISO which I can install on my SSD once I install it.
 
So My question is I want to upgrade RAM and HDD both. Plese let me know about both options,
 
Thanks in advanced.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 46.4

 Serial Number: PF0KUMFHMachine Type Model: 80SV00FEIHLenovo Ideapad 510-15IKB Lenovo Ideapad 510-15IKB ram upgrade I did a crucial.com system scan and result is attached as screenshots.Also did a speccy test to understand system ram. Attached screenshot 2. Can some good soul help me understand: How many slots I HaveI think I have 8GB now. Is it in one slot? Is one slot still free?What should be best upgradation ram size to maximize performance and feasible?Kindly help.

A:510-15IKB Laptop (ideapad) ram upgrade

second screenshot added.

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RELEVANCY SCORE 46.4

Hello friends,I bought a Lenovo notebook a couple of days ago and installed a Sandisk SSD replacing the original 1 TB Western Digital harddisk. I installed Windows 10 and then from the Lenovo webpage i installed the required drivers etc. And with the first restart the system did not boot and poped out a epairing disc notification. But no matter what i tried disc was not repaired.Anyway i reinstalled windows 10 and after installing the drivers once again the same thing happened. I suspect intel rapid storage drivers are causing this. But have not done any trial and error attempt yet. Any of you faced such an issue ? Thank you 

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RELEVANCY SCORE 46.4

Hey guys,
I have a Lenovo ideapad 310 15ikb and recently I've resetted my windows that came pre-installed with the laptop (windows 10) from setting menu, and then I decided that I want to install another version of Windows on my laptop so I partitioned my hdd (without formatting anything) and installed windows 10 on the new partition, today I decided that I want to reset the windows that came pre-installed and I went to settings-update and recovery- reset the pc but it tells me that I should insert a disk, so I tried using OneKey recovery I opened the OKR and selected reset and it says that it needs to restart I pressed OK it restarted but it restarted into the windows itself not into the recovery menu,  I triee Nova button but same result it boots up to Windows directly 
So how can I fix this problem? 
Thank you 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:310 15ikb - Problem resetting my laptop

Hello MRDKThanks for using the Lenovo forums.Sounds like something has happened to the recovery partition.
Possibly became corrupted.
 
You could try and create your own recovery:
https://support.lenovo.com/us/en/solutions/ht117511
 
See if that is able to help restore it.
 
But if you want to reset it, it may be wort to simply format it all after saving your files that you need and reinstall from fresh, it would save you some hassle later on.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
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RELEVANCY SCORE 46.4

I have Sketchup Pro 2017 installed on my Yoga 720 laptop at work.  On paper it seems like this computer should be more powerful than the machine its replacing, but its performance in Sketchup is really slow.  It makes the program really difficult to use because its freezing and lagging so much.  I've run a quick diagnostic on the machine and it passed.  I also have run Sketchup with the task manager window open and it seems to be using about 35-45% of the memory while its running.  Is it a graphics card issue?  My collegue ran one of the same files I've been working on and it worked fine and her machine is in theory less powerful.  She is using Windows 7 however.  Could it be an operating system issue?  Any other ideas?

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RELEVANCY SCORE 46.4

Recently purchased ideapad 510-15IKB Laptop with Intel i7-7500 CPU. Cooling fan is constantly running and very noisy. Updated the BIOS. Anyone else encountered this problem? Please share solution to this issue. Is Lenovo aware of this problem?

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RELEVANCY SCORE 46.4

Hey! I just bought a brand new Lenovo V510-15IKB Laptop. The computer freezes without any reason in particular, and doesn't show any errors. I've already installed all the most up to date drivers and all the available updates both on lenovo support site, as the windows 10. The problems persists, happening at least a couple of times everyday, when it freezes nothing works, Ctrl+Alt+Del, nothing, hard reset is the only option. The computer is running windows 10 pro. This issues is really awfull, and happens without any warning, making me loose work, etc. Please help or share experience with similar situations. This is awfull since this is a brand new laptop, new model, new generation intel processor.... Thanks

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RELEVANCY SCORE 45.6

My laptop has some weird problems on the lastest BIOS 4MCN31WWV2.03. Sometimes it seems that computer runs the coolers in turbo boost mode when I'm using it on battery saving mode. I'm still getting blue screens every 2-3 days, but after reboot everything works well. What should I do? Does somebody have the same issue like mine machine has? Should I go back to previous "loud" BIOS version?My config: i7, 8gb RAM, 256 ssd, gtx1050

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RELEVANCY SCORE 45.6

hello people, i have 3 problems with my lenovo ideapad510 which im dying to solve 1- my f2 and f3 buttons arent working, i investigated in the issue and turns out its the intel hd graphics driver thats causing the issue, once i disable it the buttons work fine but the laptop gets a bit laggy, so is there anyway i can fix this, like an older driver or something because i cant find one on the lenovo drivers for my model 2- my fan is super loud at some points, like really loud, even tho this laptop is just 1 years old but when it turn on or run an app it gets really loud then settles down a bit 3- i keep getting a error on the event viewer that says my processor speed is being limited by system firmware for pretty much all my processors, which im noticing because the boot is awfully slow, any fix for this? i have all drivers updated similar to my bios  thank you all 

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RELEVANCY SCORE 45.6

Hi all, I have purchased brand new Lenovo 510 15IKB with 1TB SATA HDD, and not yet installed W10 os.I want to start installation with a new SSD (already got - Samsung 850 EVO -500GB).How can I do this?I can even use existing HDD (preinstalled) to place in DVD drive with caddy box. Thanks to your comments and replies in advance.Regards,

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RELEVANCY SCORE 45.6

Hello, my laptop is Ideapad 510-15ikb and for some reasone for the past couple of weeks it keeps on going into lock screen although im using it.this is not about my lock screen not screen saver settings. I updated all my drivers but came short of understanding what the issue is.sometimes it goes black > lock screen after 5 minutes of not touching mouse, and sometimes it lasts 10 seconds to go black > lockscreen. Do anyone know about this issue ?Is there a way to fix this ?ty

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RELEVANCY SCORE 45.6

bought my laptop today, and can't seem to get the touchscreen working or the pen for that case. In pc settings it says that there is no pen or touch avalabe. But for this model there shoud be touchscreen. Can someone help me find a solution. Running windows 10 atm.  Any help would be nice. Thanks in advance.

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RELEVANCY SCORE 45.6

On my brand new yoga 710, from time to time, the screen with start to do small shifts vertically.  Windows is up to date, went through and did intel specific driver scan, which came up with lenovo having a custom display driver set. Has anyone else experienced something similar to this.... this is my first touchscreen system I have ever dealt with, so I'm not sure how these custom drivers function.  It is about one pixel shift, which is not much, but enough to make me want to throw this thing out the window 4 days after buying.

A:Yoga 710-15IKB Laptop Screen Shift

Update, seems to only shift google chrome, chrome is up to date also, just checked

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Hi thereI bought a Lenovo laptop (Lenovo ideapad 520-15IKB )And as it?s known there was no operation system to start my journey as it?s the first time for me to use Lenovo productsAnd I was surprised when I installed windows 7 as there was no drivers for my new laptopAnd I searched everywhere on the internet and the result was big failureKindly advise me with the link  to get these drivers ( mouse , keyboard , USB ports etc )Ps I am not aware with windows 10 as I am not a professional in computers and I am a normal userBest regardsRafatCairo - egypt is my location
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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RELEVANCY SCORE 45.2

Okay so I got the Lenovo 310-15IKB. It comes with windows 10, but I need it to run Windows 7. I go into BIOS, Turn on legacy support and tell it to start legacy first. I open Boot menu and tell it to run from my flash drive that I have inserted in one of the two 2.0 USB ports. It loads, I press install now to install windows 7, but here I run into some issues. It gives me this message. Load Driver:A requiered CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert now. Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step. I can then press Browse, Ok or Cancel. Please advice. I am at a loss of what to do or how to proceede. I have used teh USB to install windows on other computers, and I have formated it and re created it as well and tested on other computers to see if it works and it does, but on the lenovo it is giving me a hard time. I have also flashed the BIOS, installed all the latestes drivers from the Lenovo support page. Do I lack other drivers? Are there intel drivers I am missing? The usb works tho as it does register and boot up the windows process from the USB, but then it is missing drivers at the instalation? Man I am at such a loss here. Please advice.

A:Lenovo 310-15IKB - Windows 7 - USB install problems.

Hi Xuw,Welcome to the community, nice to have you here. You may need to inject the drivers into the Win7 installer that you are using in order for Win7 to install, as you know this system was intended for Win10, so you are going to have to look for these drivers. I would recommend downloading the Chipset drivers for the Intel motherboard. Hope this helps. Cheers,





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RELEVANCY SCORE 45.2

What is the maximum memory I can put in my Legion Y720-15IKB laptop? Thank you.

A:Legion Y720-15IKB Laptop Maximum Memory

32GB max / DDR4 2400MHz, two SO-DIMM sockets 

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RELEVANCY SCORE 45.2

bilgisayar?m?n ?u an itibariyle onar?m durumunu detayl? bir ?ekilde gremiyorum. seri numaras?ndan arama yapt???mda lenovo bdh diye bir site zerinden onar?m? devam etmektedir diyor. detayl? i?lemlere nereden ula?abilirim. ald???m ilk gnden beri problem ya??yorum. HD %100 kullan?m veriyor ve ses geliyor. lenovo ve microsoft uzaktan ba?lant?larla zemediler sorunumu. ?u anki i?lemleri detayl? takip etmek istiyorum.

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RELEVANCY SCORE 45.2

I bought this new laptop 510-15IKB Laptop (ideapad) - Type 80SV I can't find the optical drive in my lap. Optical drive slot is available but there is no eject button on it. 

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RELEVANCY SCORE 45.2

So i have been using my new 720S-15IKB Laptop (ideapad) for a while now. Got it in late Jan 2018. Its  perfect in everyway except the touchpad which is driving me bonker! I believe Its running on native   windows precision driver.  So, every now and then the touchpad slows down as if when someone just reduced the pointer  speed and then after a while it fixes itself. Sounds more like dynamic touchpad DPI in play .Have no idea if certain driver or setting is causing  this inconsistent behaviour.  Please let me know if you fixed this by yourself or know of any registry tweaks that might help. I willing to try anytthing at this point. btw this is my replacement unit. The original unit had the exact same issue as well. So i don't think this is strictly faulty touchpad.

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RELEVANCY SCORE 45.2

Hello, I would like to know if the thunderbolt 3 lane in lenovo ideapad 720s 15,6" laptop is 2 or 4 lane? I am planning to use the computer with an eGPU in the future, so it would be nice to know. Thanks for the replies in advance. Greetings, Mikael

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RELEVANCY SCORE 45.2

Hello
I bought a new Lenovo Lab a week agoBut I noticed that the screen is white when the room is without lightAlso the casing around the screen is invalid and has many blanksThe following pictures
I went to the sales center for warranty and refundHe said that this in Lenovo and can not be retrievedPlease help ....I only used it for one week
series number:  pf******
 

 
Moderator note: serial number removed to prevent abuse.

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RELEVANCY SCORE 45.2

conservation Mode is disable but battery is not charging and conservation Mode icon is next to battery icon!!

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RELEVANCY SCORE 45.2

Is it normal for the computer to be electrified in these species?

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RELEVANCY SCORE 45.2

Hello,A few days ago I've received my new Lenovo yoga 720 15". i've noticed that the bottom aluminium body plate is uneven and edges are curvy. I thought that this would not be a big problem, but the other day, after intensive use in an uncomfortable position whitch included me holding the laptop on the sides of the body. The uneven edge is too sharp for comfort.So, my question is, do I have a chance to change the product? Because I consider laptop to be defective. (otherwise, I really love the product )

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RELEVANCY SCORE 45.2

Hi!A few months ago I bought this laptopLaptop Lenovo IdeaPad 310-15IKB procesor Intel Core? i7-7500U 2.70 GHz, Kaby Lake?, 15.6", Full HD, 8GB, 1TB, DVD-RW, nVidia GeForce 920MX 2GB, Free DOS, SilverIs it possible to uprade it to 12gb of ram? I don't know why, but the first time I check the offer on that site, it said that it has available slots for more ram :/

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RELEVANCY SCORE 45.2

Hello I bought a V310-15IKB Laptop (Lenovo) and after installing all the drivers still no I got No Audio using a HDMI port on tv and there are no option for HDMI in sound playback devices Can someone please help me to fix this problem?

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RELEVANCY SCORE 45.2

Hello all--am seriously considering returning this laptop---if this cannot be resolved.  Just bought thiis laptop about a month ago.  Doesn't matter which browser I use, but within 15-20 min online it starts to flicker violently (the word that comes to mind), and also today started blacking out.  It only does this when I am online, and it doesn't matter which site I am on.  It happens with all browsers, but with IE it starts almost within minutes of going online.  I am forced to shut the browser down. I've tried the Lenovo suggested Task Manager check---but I have not downloaded any apps that might be interfering.  Literally, this laptop is brand new! I've not installed anything. I don't want to remove the battery...I shouldn't have to do all this stuff to a brand new machine. It's frustrating since I got this specifically to do online things---work, design, surf, etc. I've searched hte knowledge base and the community and cannot see anything similar except for Tablets. Any ideas anyone?  TIA, Diane

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RELEVANCY SCORE 45.2

Hello i recently Bought This Laptop and the rotation worked just  fine, but after i updated via windows update It wont Rotate anymore, i looked around in a few posts about registry keys and enabling it. the rotation lock button popped back up but it still will not rotate. Any help is Appreciated it. I've Spent 3 days trying to figure this out so forgive me if this is a duplicate post. Model Number 80v5

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RELEVANCY SCORE 44.8

Hello everybody !I bought few days ago a lenovo v310-15IKB notebook, and after i installed the windows 7 64 bit, i downloaded the drivers from lenovo suport page and after i installed the driver for the display adapters, it doesn't work properly and i have the error with openGL. I update my BIOS and install another driver from the AMD site, but still doesn't work. Can you help me ? Thank you very much !


























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RELEVANCY SCORE 44.8

I install 960 EVO 250 GB into this laptop (V510-15IKB Laptop  80WQ0077RK)and it not appear  in BIOS or WIndows 10 PRO (Creators Update). All possible drivers and update is installed. Is this laptop can work with this SSD.Please HELP!!!

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RELEVANCY SCORE 44.8

My new LAPTOP is kind of slow and I find the smart graphics switching doesn't actually work. Tried to trouble shoot with Lenovo customer care and even updated to the latest windows. Didn't help much. Can anybody help?

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RELEVANCY SCORE 44.8

My new LAPTOP is kind of slow and I find the smart graphics switching doesn't actually work. Tried to trouble shoot with Lenovo customer care and even updated to the latest windows. Didn't help much. Can anybody help?

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RELEVANCY SCORE 44.8

I have run complete diagnostics and all checks out fine with the exception of my sensors where it's pulling an "Accelerometer Noise Test Warning Result Code:WSE001000-RN8CBK" Any suggestions?

A:Yoga 720-15IKB Laptop: Accelerometer Noise Test warning

See below post.  Someone else had the same problem.  Is your system all updated?
 
https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Lenovo-DIagnostic-Message-X1-Yoga-Gen2-using-...

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RELEVANCY SCORE 44.8

Hi, I am using windows 10 on my Laptop Lenovo IdeaPad 520-15IKBand I can't install the nvidia driver not with windows update, not with system update, i tried installing it manualy. It gets stuck at system check. When i go to device manager it only shows the Intel graphic card. What do i do?

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RELEVANCY SCORE 44.8

Hi!I did update for the Intel Management Engine Critical Firmware Update (Intel-SA-00086) with:https://support.lenovo.com/downloads/ds501204 And after the update i did check if problem was fixed. It now says:Risk AssessmentBased on the analysis performed by this tool: This system is not vulnerable. It has already been patched.For more information refer to the INTEL-SA-00086 Detection Tool Guide or the Intel Security Advisory Intel-SA-00086 at the following link: https://www.intel.com/sa-00086-supportIntel(R) Capability Licensing Service Client software is installed and healthy, but re-key has failed. Please contact your system manufacturer for support.INTEL-SA-00086 Detection ToolApplication Version: 1.0.0.135Scan date: 01/12/2017 19:20:32 So about this part here:"Intel(R) Capability Licensing Service Client software is installed and healthy, but re-key has failed. Please contact your system manufacturer for support."What does it mean and what do i need to do? Thanks!

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RELEVANCY SCORE 44.8

I updated my BIOS. On windows 10I did download the 6scn31ww.exe And installed it.But my laptop not boot and Enter the boot menu.

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RELEVANCY SCORE 44.8

Hello there, I want to buy this type of laptop https://mediagalaxy.ro/laptop-lenovo-ideapad-520-15ikb-intelr-coretm-i5-8250u-pana-la-3-4ghz-15-6-fu... have to know 2 big things about this model(which i didn t found on lenovo site by its MTM) 1.What's the maximum capacity of ram? It has 4gb onboard ram,can i go for a maximum 20gb?2.What type is the ssd? It is a sata III one? An m2 sata or an m2 PCIE? Ty in advance for your time

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RELEVANCY SCORE 44.8

I bought new V310-15IKB Laptop and I've been using it for three days. Today I turned it on like always (the battery was fully charged the day before, so without the charger connected to it) and a windows update popped out. But at the same time at the screen there was some weird message (I made a photo) So I clicked Enter and it turned on. I saw that the battery is 97% and connected the charger, but it wasn't charging at all to my surprise (it's written 'connected, not charging'). I reset the laptop and problem is still the same. When I disconnect the charger the battery is running lower (from 97% to 95% and so on), when I connect it it's not charging. It's a huge problem for me, I need laptop to work, so I asked my friend to help, but he checked the saving energy thing in lenovo companion and it's turned off, we have no idea why this problem with battery exists. I need my laptop for work, if I can't get it fixed in a few days I have to go to the shop and return the laptop and buy something else instead. I really like it, don't want to do that, anyone can help me with my problem? And sorry but English is not my first language, I tried to translate everything the best I could.

A:New V310-15IKB Laptop, battery doesn't charge after the update.

Looks like Windows Update is trying to update your BIOS. Maybe try connect device to power socket and repeat the update.

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