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Solved: Ctrl+Alt+Delete Won't Work Please Help the Task Manager is always suppost to work!!

Q: Solved: Ctrl+Alt+Delete Won't Work Please Help the Task Manager is always suppost to work!!

HELP Ctrl+Alt+Delete Wont Work​


I just recently tried to use Ctrl+Alt+Delete but it wouldn't work please help!!!!
I haven't recently installed anything I tried enabling everything from msconfig.


Ctrl+Alt+Delete is supposed to be your last resort, the thing that always works, the last trick up your sleeve, the best weapon you have...but now it doesn't work.
they won't even let me have any more smilies...

Preferred Solution: Solved: Ctrl+Alt+Delete Won't Work Please Help the Task Manager is always suppost to work!!

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A: Solved: Ctrl+Alt+Delete Won't Work Please Help the Task Manager is always suppost to work!!

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my task manager will not work for some reason. ill will pop up for a couple of seconds and then it will go away. i checked if i had disabled it but that was not the problem. HELP!

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I've used adawareSE, Spybot search and destroy, and Comodo antivirus to no avail. Here is my log, any help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 7:57:16 PM, on 7/31/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe
C:\Program Files\Comodo\LaunchPad\CLPTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\svchost.exe
C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
C:\Program Files\Comodo\Comodo AntiVirus\Cavaud.exe
C:\Program Files\Comodo\Comodo AntiVirus\CavApp.exe
C:\Program Files\Comodo\Comodo AntiVirus\CavSn.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF... Read more

A:Can't access Windows Task Manager, Ctrl+Alt+Del won't work

Sorry for the delay but we're a bit short handed at the moment. It's been sometime since the last hijackthis log is posted. If you still require assistance, please post a fresh hijackthis log.

I'm subscribed to this thread & would be notified of your reply.

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This is the third time this happened. I online, browsing along minding my business when I went to click on a link on my IE favorites and everything froze except the mouse cursor. I tried doing ctrl-alt-delete, then clicking on task manager (I figured I'd ex out programs one by one & see if that unfroze things) but the task manager never appeared & now all of the other options on that blue/yellow Vista screen are gone & all that's left is that blue/yellow screen with "Windows Vista Home Premium" at the bottom & I just can't get out of this screen. I had to manually restart, which I hate. I know there's a way to check the error log but I'm not sure how. I'm running 32 bit windows home. Can anyone help figure out why this happens seemingly so arbitrarily?

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Howdy,I created a post on the "Am I Infected?" thread back on 11/02/2009 and Mark (garmanma) has been helping me. He does not feel I am infected but stated I could always touch base this you kind folks so here I am. My task manager won't come up with ctrl+alt+delete, ctrl+shift+esc, start -> run-> taskmgr, or from right click on the task bar? We tried all kinds of neat little programs to see what was up but to no avail, however we didn't try the HijackThis route so I am hopeful. The previous post can be found at the following link provided (if you're curious as to what solutions have already been explored), http://www.bleepingcomputer.com/forums/top...ml#entry1491790. The DDS and RootRepeal text files are attached as well, thank you so very much for any assistance you can provide. This site is wonderful and your team is the tops! I'm so bummed not having my task manager.

A:Task Manager won't come up with ctrl+alt+delete, ctrl+shift+esc, start -> run-> taskmgr, or from right click task...

Hi ForcesUndivided,Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.Please run Notepad (start > All Programs > Accessories > Notepad) and copy and paste the text in the code box into a new file:@echo off
>Log.txt (
ipconfig /all
nslookup google.com
ping -n 2 google.com
nslookup yahoo.com
ping -n 2 yahoo.com
nslookup freedrweb.com
ping -n 2 freedrweb.com
route print
dir /a/s c:\taskmgr.exe >>log.txt
start Log.txt
del %0Go to the File menu at the top of the Notepad and select Save as.Select save in: desktopFill in File name: test.batSave as type: All file types (*.*)Click save.Close the Notepad.Locate and double-click tast.bat on the desktop.A notepad opens, copy and paste the content it (log.txt) to your reply.

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Someone gave me an old computer running Windows 2000 pro to fix and it had tons of issues with it (spyware, trojans). After running multiple scans, I've finally cleaned up the entire thing and it is working perfectly except for one tiny little problem.

Hitting the keys CONTROL ALT and DELETE will bring up a "Windows security" window which will have a button to access Task Manager, but when I hit the button it will not bring up the Task Manager. Right clicking on the task bar at the bottom and clicking on "Task Manager..." will not bring it up either. Hitting CTRL SHIFT and ESC does not bring it up either. However, Start/run/tskmgr.exe DOES work. I should mention that this problem has existed for a long time now, according to the person who owned the computer. They say they used to be able to run Task Manager using the CTRL ALT DEL method, but it just stopped working one day.

So basically, Task Manager works ONLY when using the START/RUN/tskmgr.exe method. I guess it could be a virus of some kind, but keep in mind that I've just got done running tons of scans, IN SAFE MODE to boot, and it has brought up absolutely nothing. When I try any of the other methods to open Task Manager (ctrl alt del, ctrl shift esc, right clicking task bar) it pops up for maybe a half second, and closes. What's interesting is that I'll hit CTRL SHIFT ESC and leave the buttons pressed opening up many of these disappearing little windows, and I can actually se... Read more

A:Solved: CTRL ALT DELETE will not bring up Task Manager

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I read previous forums on how to fix this but am still having the issue.

Anyway, I used to be able to bring up task manager by pressing ctrl+alt+delete once, and it I pressed that two times in a row I was able to shut down my computer if I needed to. None of that works anymore. I can still access task manager by right clicking on the taskbar. I did recently Uniblue and have been cleaning the registry, so this may have something to do with it but I'm not sure. Here is the Hijack This log. Any suggestions would be great. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:20:14 AM, on 12/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Jav... Read more

A:Solved: Ctrl+Alt+Delete no longer brings up task manager

starieyed274, Go to the link below and under the letter "T" scroll down to "Task Manager - Control/Alt/Delete - Doesn't work" and you'll find several possible fixes.



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Howdy All,

Task Manager won't come up with ctrl+alt+delete or from right click task bar? When I right click the task bar I can see the "task manager" option and can click it, but nothing happens.

I just ran a full Nortan Antivirus scan (clean), Error Checking for hard disk (volume also clean), and sfc scannow through the command prompt (clean as well).

My system is:
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3 (with latest updates)
Intel Pentium 4 CPU 2.40GHz
1.00GB RAM

Thank you for any help you can offer, keep the faith!

A:Task Manager won't come up with ctrl+alt+delete or from right click task bar?

What about Ctrl + Shift then Esc?Try this then see if you can access itPlease download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.Do not reboot the computer or you will have to run it againThen run thisWe Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.On... Read more

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hello all
Recently joined and looking some help or advice please in trying to open task manager. Both taskbar and ctrl alt delete fail.
Just noticed also the delete button fails. I have posted an hjt in the appropriate section.
Thanks guys

A:Ctrl Alt Delete/task Manager

What does this mean?I have posted an htl in the appropriate section.

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I have a Toshiba Satellite laptop with Windows 8 and Internet Explorer 10 installed.

In Google search box, when I type Ctrl+Z( for undo), it does NOT work. Neither does Ctrl+Y( for redo). When I type Ctrl+backspace for deleting the preceding word, it works perfectly, but when I type Ctrl+Delete to delete the following word, it does NOT work at all. Kindly help me out of this problem.

In Notepad, Ctrl+Z( undo) works but Ctrl+Y(redo) does not. Neither does Ctrl+backspace(to delete the preceding word) but Ctrl+Delete(to delete the following word) works perfectly.

I don't know why some shortcut keys work and some don't. Please tell me how to make all these shortcut keys work in Google search box as well as in Notepad.

Yours sincerely
Babu Kumar

A:Ctrl+z, Ctrl+y, ctrl+delete and ctrl+backspace do not work


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OK. Whenever I hit ctrl+alt+delete, the little window pops up... but It seems like the top tabs are for some reason missing..... so I can't access and use the "application" tab to end task.... or use other tabs like Performance, Networking, etc..... The only part of the Task Manager that I can use is Process..... and I rarely ever use that. Is this a common problem? Plz help!

A:Screwed up ctrl+alt+delete (Task Manager)... plz help.

Double click one of the edges

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I am running Windows XP on a Toshiba Tecra Laptop. A couple months ago my supervisor "hooked" my laptop up to our work network, and ever since when I try to get to the task manager by Ctrl + Alt + Delete, another box comes up. This box has no title, but has the columns: User, ID, Status, Client Name, and Session. There is a user logged on, with an ID of 0, a status of active, and a session of console. The only options are to disconnect or logoff (both at the bottom of the box if you right click on user). I showed this to my supervisor, and he has no idea how to get me back to task manager. Anyone have any ideas?!

A:Ctrl + Alt + Delete Will Not Bring Up Task Manager

Can we get a picture (screenshot) of the box?

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Hia, I've been having problems with my computer, I can't get task manager to work (its green box is viewable on the bottom right but it doesn't open), system restore won't work, windows can't udpate, neither can windows defender update or scan. they both try to though and its slowing down my computer. Here is my hyjack log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:50:05, on 13/04/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe
C:\Program Files\Lenovo\NPDIRECT\tpfnf7sp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\PM Driver\PMHandler.exe
C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\LenovoCare\LPMGR.EXE
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\Program Files\Lenovo Multimedia Center\PowerDVD\PDVDServ.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Lenovo\Client Securit... Read more

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Hi, I recently noticed that when I click the start button it doesn't give me the option to shut down. I also seen that task manager was disabled (although I got this back using advice from here) Now when I press ctrl alt del all I get on the blue screen is the options log off or task manager (Used to have switch user etc. I've attached Hijack this log file.
Any help appreciated.


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Using XP SP1. I could always use Ctrl/Alt/Delete to open the task manager. Now, it doesn't. But I CAN open it with Ctrl/Shift/Esc.

What happened? Did my system get a virus or trojan? Never had this happen before if I can remember. Tried rebooting, but still doesn't work.

A:Ctrl/Alt/Delete no longer opens task manager?

i think there is a optin in Control Panel that controls the combination of keys that open up Task Manager, look there!

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my xp was affected by the MSBlast. after i remove the worm and installed the patch, my task manager no longer comes up after hitting either ctrl-alt-del or right click on the task bar. Can anyone help me find a solution to this?

Thanks very much,


A:[Resolved] Win XP Task Manager not working with ctrl-alt-delete

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error reads (task manager has been disabled by your administrator) why is it suddenly doing this? I didn't disable task manager plz someone help this is quite frustrating. help is greatly appreciated

A:Solved: task manager won't work!!!!!<<<

Try the instructions here: http://windowsxp.mvps.org/Taskmanager_error.htm

If that doesn't help, you may be infected with something so:
Click here to download HJTsetup.exe: http://www.thespykiller.co.uk/files/HJTSetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

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I think my computer is infected with a virus and I cannot get it fixed by any of my antivirus software.

Problems: 1. I keep getting the message: Task Manager has been disabled by administrator (I
am the owner of the laptop and did not disable it.)
2. I cannot use the Run option in my start window to fix problem #1. It pops up
and then disappears when I try to type in redegit.exe
3. My adware program detects a Windows virus that it cannot get rid of.
4. My computer sometimes has trouble shutting down and/or is very slow and
freezes frequently.
Please Help!!!! =(

A:Solved: Task Manager disabled, Run tool does not work

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My computer was recently infected with adware, spyware & some viruses. I have downloaded and run Ad-Aware, Symantec Antivirus, Spybot, Registry Mechanic & HijackThis. When I try to run Regedit, I get an error message telling me:

regedit is not a valid Win32 application
Thanks for your help.

Here is my HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 8:43:30 PM, on 4/4/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\AOL\1139182388\ee\AOLSoftware.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Lizard Safeguard PDF Viewer\HKLD.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\wmplayer.exe
C:... Read more

A:Solved: Task Manager & Regedit do not work (I get an error message)

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Ctrl+Delete for deleting the proceeding word does not work in the Google search box or in the address bar of any site. Neither do Ctrl+Z for undo and Ctrl+y for redo. I use a Toshiba Satellite laptop with windows 8 and internet explorer 10. All these commands don't work while composing an email either. Please help me.

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Ctrl/Alt?Delete does not work.


I get no window at all.

A:Ctrl/Alt?Delete does not work

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It has been about 2 weeks with no response from my C.A.D. buttons in tandem. I have seen no signs of anything thing fishy going on till tonight when I went to log on I noticed my Screen was black, and when I tried to log on I could see the mouse move but nothing else. I then tried to manually turn off the tower when I got a message that said as best I can remember "others are logged onto your computer, shutting down now will cause them to lose data, would you like to continue this operation." of course I said yes, but I couldn't get it to work. so I pulled the cat5 and manually shut her down then, upon reboot I tried to access the f8 function for safe mode, but after 2 tried I realized this wasn't gonna happen. Odds are someone is getting a kick out of seeing me type these words... Can you help?

My Comp is an E machine, and I am running Windows XP professional service pack 3.

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Attach is a HijackThis v2.0.2 log. I also copied and pasted below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:43:52 PM, on 5/27/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windo... Read more

A:ctrl/Alt/Delete does not work

Hello wilson186,

We prefer a more comprehensive set of logs to assist in detecting any malware that may be present. As noted in the final step (Step 5) of our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help....

Download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scan... Read more

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When I hit 'ctrl + alt + delete', nothing happens. It doesn't even pop up for a second like some other have said. 'alt + f4' and 'alt + tab' also do not work at all.

I'm still able to get the task manager up by hitting 'ctrl + shift + ecs', but would like to get the other functions working as well.

I'm using Windows XP is that helps at all.

A:'ctrl + alt + delete' Does not work

Click on start, then try CTRL ESC - Does it open the program menu?

Then open 2-3 program and minimize it, then use the combination ALT TAB - are you able to navigate to different windows this way?

Launch Nopad -- Type something, then highligth it , then press Delete -- are you able to delete the text?

If all the above combination work, then you know that each key works correctly, if not, then is possible that you need to replace the keyboard

Have you tested all the keyboard combinations, the left CTRL, Rigth ALT etc.... Do you have another keyboard?

Also test in Safe Mode.

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..plus avg virus scanner doesn't work. if i want to use avg, windows won't even start.

Logfile of HijackThis v1.99.1
Scan saved at 17:19:19, on 20-12-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SEC\MagicTune3.5_Client\GammaTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Real\RealPl... Read more

A:ctrl+alt+delete doesn't work

please read my log. I have a lot of problems with security and pop ups since last week

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Logfile of HijackThis v1.99.1
Scan saved at 6:39:42 PM, on 1/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Network Monitor\netmon.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
C:\Program Files\winupdates\winupdates.exe
C:\Program Files\Network\network.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\Program Files\AIM... Read more

A:CTRL+ALT+DELETE Doesn't work.

I can see msconfig works, but we need you to re-enable all startups. We may not be seeing all the malware on the system. Do this before posting your next log, please.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running. Ad-Aware? SE Personal Edition
*Note* For Ad-AwareSE also install the VX2 Addon Cleaner To run this tool once Adaware is updated click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK" , then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.
Spybot Search & Destroy

Download Ewido Security SuiteInstall Ewido Security Suite
When installing, under "Additional Options" uncheck..Install background guard
Install scan via context menu

Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.On the left hand side of the main screen click update.
Then click on Start Update.
The update will start and a progress bar will show the ... Read more

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My control alt delete never works.

A:Ctrl Alt Delete doesnt work

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Ok for some reason when i do ctrl+alt+delete nothin happens now the window wont come up anymore.any ideas?

A:Ctrl+ALT+DELETE wont work

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when i press ctrl alt del it pops up for a second and then disappears before i've had a chance to even look at it.

don't know what kind of background to give you for this problem, but will answer any questions.

A:ctrl alt delete function does not work :confused:

go to link below- go to 'T' then Task Manager..... see if anything there does/doesn't help and let us know.

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Sorry, I have no clue what type of malware this is, but I can tell you that my ctrl-alt-delete (task manager) isn't working, and also I cannot shut down or restart my computer. Here is the HJT log. Let me know what I need to do to fix this...do I just "fix" the lines that are bad, or do I have to do a regedit as well. THANKS! NOTE: I have already run AVG, Windows Defender and no viruses showed up.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:15:29 AM, on 10/15/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Ahead\InCD\InCD.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.... Read more

A:Ctrl-alt-delete and PC shutdown/restart won't work

Hi angelald,Welcome to Bleeping Computers My name is Tomk_. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.The fixes are specific to your problem and should only be used for the issues on this machine.Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.It's often worth reading through these instructions and printing them for ease of reference.If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.Please reply to this thread. Do not start a new topic.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, feel free to create a new one.I apologize for the delay in response. We get overwhelmed at times but we are trying our best to keep up.If you have since resolved the original problem you were having, we would appreciate your letting us know. If not, please post a new HijackThis log so that we can have a look at the current condition of your machine.

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Just recently, I noticed control alt delete doesn't work anymore. Nothing happens when I press it. My computer has been running extremely slow. Usually I would click control alt delete and end the processes of everything I don't recognize. That seems to work, except I can't do it now. There are always a ton of processes in there that shouldn't be. If someone could help me get back that window, I could really use some help getting rid of all those unnecessary processes. Thanks.

A:ctrl + alt + delete doesn't work anymore

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Hi all,

Just started experiencing this problem a few days ago. No idea what caused it.

The delete key on my keyboard(s) no longer works. I've tried 3 different keyboards (which I know to function), and pressing the delete key (either one, on the numpad or above the arrow keys) doesn't have any effect.

Even on the on-screen keyboard, it doesn't work!

Strange thing is though, CTRL+ALT+DEL works. SO for some reason, the delete command just isn't registering when I press the delete key.

I've tried uninstalling and reinstalling the keyboard and software, no results. I'm using a MS Comfort Curve keyboard, but also tested on a Logitech Wave and an old PS/2 keyboard.

I've searched all over and haven't found anyone with a similar issue.

Any ideas how to fix this?

Thanks much,

EDIT: Even more strange observation: When I hit a key in conjunction with DEL, it works. Like Shift+DEL functions properly!

A:Delete key on ALL keyboards doesn't work, but CTRL+ALT+DEL does.

And a restart fixed the problem... jeez I'm an idiot

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Hi everybody, Know this isnt a joke but so far for the past 2 nights, okay everything's fine "well not really" but after like the 4th time exiting and playing it again "mods" when im in like the menu i cant do anything so i press the little start menu button and exit it but after i do so i can literally do nothing ive pressed every button on the keyboard,clicked every icon and nothing happens so i have to press the power button now i no its not something that ive recently done with the game cause i havent changed any thing so if anyone has heard of something like this and nows how to fix it that would be greatly appreciated...oh and i dont think any one wants to see my hijack this log so yah

A:Cant click on anything & Ctrl alt delete doesn't work?

Hello. I think it's best for your computer, to look for an infection. Just follow the steps on http://www.bleepingcomputer.com/forums/topic34773.html (Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help). When post your DDS Log (+Gmer): Do not post it at this topic or this forum but on http://www.bleepingcomputer.com/forums/forum22.htmlBe patient, it's very busy at this forum. A professional expert will view your logs and will help you with that problem. Do not use tools (like ComoFix) without professional experience/helper.Good luck.______

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Hi everybody, Know this isnt a joke but so far for the past 2 nights, okay everything's fine "well not really" but after like the 4th time exiting and playing it again "mods" when im in like the menu i cant do anything so i press the little start menu button and exit it but after i do so i can literally do nothing ive pressed every button on the keyboard,clicked every icon and nothing happens so i have to press the power button now i no its not something that ive recently done with the game cause i havent changed any thing so if anyone has heard of something like this and nows how to fix it that would be greatly appreciated...oh and i dont think any one wants to see my hijack this log its kinda looks like this

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what a surprise. my favorite key combination actually does not work. what happens is, i can press the 3 keys, but the only thing that comes up is the little tray icon with a full green bar showing it's using 100 percent of the processor (it's xp by the way). when i move my mouse over it, it disappears. i've seen that happen before, like when i COULD use ctrl+alt+delete to close a program that froze, like kazaa. when i moved my mouse over the tray icon for kazaa, it dissappeared. so i'm guessing that it opens, but then closes without closing the right way and clearing the tray like it is supposed to....

and the REGISTRY can almost never make any changes. it can read for my currently installed programs, but will not accept changes by any other means. so that means i can't install anything. if i had to reinstall windwows, would i be able to? would i be able to install backup software to backup my pictures, music, etc? if i did have to reinstall, it would be a format.

i also did a spyware check (which i did before the registry screwed up). bought some stuff from tz(trackzapper). seemed to lessen the pop-ups, but it seems to have lessened windows' function.
anyone know what happened?
oh yea, sry about the colors, i wanted to see if it really worked..:D

A:can not makes changes to registry; ctrl+alt+delete does not work

Not that this is going to help any, but lately there seems to be an epidemic of people with Kazaa having major problems and viruses. Something to think about...

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Ok I just recenetly formatted my hard drive. I reinstalled windows xp. I have an intel 4 1.8, 256 ram, 20 gb harddrive. gateway 450xl laptop,

i updated all the drivers, no problems yet

once i installed notorn av the problems started arising. The computer will completely freezes, no mouse response, ctrl alt delete wont work, if any sopund is being played it will sample 1 sec and keep repeating that one second like a broken cd.

the only way ot save this is if i hard reboot the machine. It starts about five minutes after i turn it on, the same thing happens.

i did a system restore point to before i installed notorn, the problem persisted but not as often, then i installed mccafee virus software, adobe photoshop 7.0 and dreamweaver, and ms office 2003.

the computer still freezes, but not as often. any ideas what i can do to fix it.

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Hello everone
I have an unusual problem with my home page IE7 and the Google Toolbar the ?Favourites? (History and Feeds button) is gone and Ctrl and Delete won?t work so I cannot Copy and Paste but only on my Default Home Page of the browser everything works if I go to a Favourite or a Desktop Shortcut? but as soon as I switch back I loose the above functions ??? Whilst this is happening all the buttons are still working in say a Word doc or and email but not on my Home page?
I am Running MS Windows XP3, Intel Pent 4 CPU 2.80GHz, 512Ram with Intel 82845G/GL/GE/PE/GV Graphics Controller? Connected to Internode ADSL B/Band and Wireless Keyboard and Mouse. IE 7 and Google Toolbar are the Default Browser Home Page.
I have deleted and re installed the Home Page and Google Tool Bar after I tried IE8.
Can somone offer a solution please?? DashaSelwyn

A:My Favourites Button has Gone and Ctrl and Delete buttons won’t work in my D

Process of elimination. Try uninstalling Google toolbar, reboot, and then test again.

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Title says it all. After a day or so of online time if I try to run internet explorer or openoffice or use cntrl alt delete nothing happened. The little "waiting" cursor appears for a few seconds, then nothing happens. Rebooting lets me run work normally.
I use Windows 7 and Microsoft security essentials.
I have a DDS log. I have the attachement, but didnt see where to post it.
When I ran GMER an error popped up, It said "C:/Windows/system32/config/system: The system can not find the file specified." Gmer would only scan "Services", "Registry", "Files", and "ADS". All the other options were graded out and could not be selected. When I hit the scan button with those options selected another error popped up: "C:/Windows/system32/config/system: The process could not access the file because it is used by another process." I bypassed the error message and a scan ran but "GMER hasn't found any system modifications."

DDS (Ver_10-03-17.01) - NTFSX64
Run by Matt at 2:38:44.28 on Mon 08/30/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4094.2717 [GMT -4:00]

SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -... Read more

A:Internet Explorer and Ctrl-alt-delete dont work after several hours

Can you perform the following with the exception to GMER.Download the following:Malwarebytes Anti-MalwarePlease download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from http://mbam.malwarebytes.org/database/mbam-rules.exe" target="_blank" rel="nofollow">here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selecte... Read more

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Hi Guys,

Some important keys dont work in win xp?
these are: capslock, ctrl and delete.

these keys dont work in word, paint or in the desktop?

Please can you advise on how to either rest the keyboard config or to sort this out as i cant use any shortcuts?

Thanks in advance.

A:Some imprtant keys dont work? (capslock, ctrl and delete)

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When I have a situation that requires me to hit ctrl-alt-del for the task manager option, when I hit the 3 button combo and then i scroll thru the options to get to start task manager then the CPU grid comes up? Which doesn thelp me cause I opened up task manager for a reason? Why is the CPU grid coming up and how can I get rid of it well not get rid of it but get the task manager to actually open? Any fellow tech forum ppl or fellow Vista users have any thoguhts or ideas? Thank you

A:Solved: ctrl-alt-del for task manager

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Hi... I'm running Windows Vista Home Premium SP1 on my Dell Inspiron 1720 with a tricked out Firefox 3 with a bunch of extensions, and all of a sudden today I started notice that Ctrl + S and Ctrl + F, 2 keyboard shortcuts that I use ALL THE TIME, are no longer working in ANY APPLICATION. The F and Control keys are working fine separately and other common shortcuts such as Ctrl + C, V, A, O, and P are working just fine.

I've tried it in Firefox, Internet Explorer, Notepad, Paint and Dreamweaver and Ctrl + S and Ctrl + F don't work in either one of those applications. The weird thing is without doing much of anything, it was working at some point today after I had noticed it WASN'T working, but now I rebooted for another reason and those 2 shortcuts are not working again.

By the way, I went into Vista's Ease of Access center (previously called Accessibility I believe), and everything is turned off.

And I also tried the control key to the right of my keyboard. None of it works.

Very annoying... Anyone got any ideas or know of any app that will help me find out what the problem is?

Thank you very much in advance, any help's appreciated

A:Solved: Help... Ctrl+F and Ctrl+S don't work for me half the time on any app

So... Any ideas?? This still is happening a day later.

Nevermind... Just realized the problem was a little program called Audio Identifier version 0.7.1

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OS: Win XP Pro

Problem: for some reason, ctrl+alt+delete does not give me the usual task manager and such, but only gives me one of the screens that is under task manager. how do it get the default stuff back?!?!

Info On Window that pops up: It says " User..Id... Status..Client.."

A:Task manager not popping up after "ctrl+alt+delete", another windown pops up..


Originally Posted by omega77

OS: Win XP Pro

Problem: for some reason, ctrl+alt+delete does not give me the usual task manager and such, but only gives me one of the screens that is under task manager. how do it get the default stuff back?!?!

Info On Window that pops up: It says " User..Id... Status..Client.."

I not quite sure what you saying but I believe what you saying it the menu part and option part of the windows task manager is not showing.

Easy fix for this on the screen that does show near the top of it double click with your mouse. This should fix the problem.

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Hi Techguy.

I'm having a real problem with XP at the minute. If i press Alt + Ctrl + Del I don't get anything. If I try to launch it via Start > Run i receive an error message saying 'Another program is currently using this file'. I also am having problems that every so often when I start XP i get a new icon on the desk top called freeprod

This all started about 1 week ago.

Please help me sort this out as it's driving me crazy.

thank you in advance
chunky monkey

A:Solved: Loss of Task Manager via alt+ctrl+del

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I seem to have some sort of virus that has stopped my task manager from being accessed at all and my system restore will only go back a few days. I have run adaware,spybot,ewido,SUPERantispyware and AVG. All found problems but none cleared the virus. My wife has had her card details stolen from the computer and I'm getting paranoid about using it for anything internet based. I'm using windows XP with an NTL broadband connection. Hope this is enough info for someone to help, please answer in easy to understand language as I find these computer things confusing and just a little annoying.


A:Task Manager won't work

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When I attempt to pull up my task manager with ctrl+alt+del...all I get is an error message that says "Task manager has been disabled by your administrator". I find that hard to believe since I am the only administrator on my PC. Someone please help..I have tried everything i know including spyware scans, virus scans and manual location...It just seems like it is not there..please help, Thanks.

A:task manager does not work!?!?!

if you are a computer administrator and cannot open task manager, you're in trouble. try ctrl + shift+ esc. what protective software do you have, what internet browser do you use, what OS and service pack are you running?

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My Task Manager has stopped working and followed the thread suggesting it could be a malware issue, which in turn directed me to the HijackThis Log Help Forum.

On using CTRL + ALT + DEL or by right-clicking the task bar and on selecting the fully lit tab called "Task Manager", it does not appear. The screen flashes and then returns to the current open window. I have had this problem since I joined the company 4 months ago and I am the network administrator.

I am running an XP Pro SP3 client PC on a small network as the administrator and have been protected by Kaspersky Anti-Virus running anti-virus and anti-spy among others for over a year updated from the server when the signatures arrive. Very liitle date is stored locally to the machine, everything being stored on the server.

As suggested on this forum following your steps, I checked Spyware Warrior for malware and none on the list were present on this PC; I performed the online scan using Panda Active scan (see log below); I downloaded Spy Blaster as suggested; and installed HijackThis (see log below).

Panda Active Scan results:

ANALYSIS: 2008-09-19 20:23:07
;*************************************************************************************************************... Read more

A:Task Manager does not work

Hello, rtho100
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

We need to create an OTViewIt ReportPlease download OTViewIt by OldTimer.
Save it to your desktop.
Double click on the icon on your desktop.
Click the "Scan All Users" checkbox.
Push the button.
Two reports will open, copy and paste them... Read more

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