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Chromebook 720 keyboard not working. Some keys wor...

Q: Chromebook 720 keyboard not working. Some keys wor...

Daughter's Chromebook is about a year or so old and the keyboard has stopped working properly. Some keys work, others don't. Type the letter K and get Ki, type the letter s and get sxw, type the letter T and get nothing, and so forth. Tried the Refresh+Power thing but that failed to work. At one point thje keyboard began operating without being touched (!) which suggests a stuck button but couldn't tell which. We're wide open to suggestions.

RELEVANCY SCORE 200
Preferred Solution: Chromebook 720 keyboard not working. Some keys wor...

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A: Chromebook 720 keyboard not working. Some keys wor...

Probably time to get serious about cleaning. I've had reasonable luck with those cans of compressed air...

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RELEVANCY SCORE 92.4

Daughter's Chromebook is about a year or so old and the keyboard has stopped working properly.  Some keys work, others don't. Type the letter K and get Ki, type the letter s and get sxw, type the letter T and get nothing, and so forth. Tried the Refresh+Power thing but that failed to work. At one point thje keyboard began operating without being touched (!) which suggests a stuck button but couldn't tell which. We're wide open to suggestions.

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RELEVANCY SCORE 92.4

I have two chromebooks here with certain keys not working. One of the chromebooks is a 14-x000na, and the other is 14-x006na. On the 14-x000na, the 6, y, h, n, 7, u, j and m keys are not working, and on the 14-x006na the 8, i, k and , keys aren't working. I have reset to factory settings, but this didn't do anything. Any help would be appreciated, as warranty has ran out so HP won't help me. Thanks.

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RELEVANCY SCORE 91.2

I had a problem with my HP Chromebook's keys intermittently not working--the y, m, n, etc.  They would work, then not work, and it was very frustrating esp to log in b/c I could not get my password typed in. I thought I would need a new keyboard, but my wonderful ex husband thought we should try clean and reseat the keyboard connector to the motherboard.  The top panel assembly was removed (after removing the bottom case screws)..   ----see http://support.hp.com/us-en/product/HP-Chromebook-14-x000/7277301/model/7547744/product-info?lang=en... HE cleaned the keyboard connector with isopropyl alcohol, and re-connected that connector and it worked. This may not work for everyone, but try this b/f you buy a new keyboard.  











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A:HP Chromebook 14" Keyboard issue certain keys not working -...

thank you so much.  The first solution I posed was very temporary----my chromebook was still under warrenty so I was able to send it back.  My husband did the first fix but didn't think it would take and it did not. So if this ever happens again I will use this solution.  you are a genius, thanks so much!!!!

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RELEVANCY SCORE 91.2

Hello! I purchased three refurbished C710-2833 Chromebooks from Groupon in September 2013. Just got to opening the third box since it was intended to be a backup of either of the other two if they failed. Well, one of the other two failed (human error; c'est la vie) and as 'luck' would have it, the third does not function as it should. 14 months later, I am clearly beyond the 90-day warranty period. The third device, when first attempting to log in to my Google account, wouldn't recognize some of the keys I pressed. I plugged in a USB keyboard to log in, and tested the onboard keyboard in a new Google Drive document. The keys that are broken are (or at least, seem) random. With that said, I have the following questions:Has anyone else experienced this same issue with (seemingly) random, broken keys? If so, did you fix it, and how?Is there a schematic/layout for the keyboard assembly (might help me understand why these seemingly random keys don't work)?Acer, will you send me a new Chromebook?^ (the Hail Mary / 'never-know-unless-you-ask' type of question) OK, thanks in advance for your help!  -- Chris T.

A:Keys on C710 Keyboard Not Working (Chromebook, C71...

Have you considered Reinstalling the O/S? https://support.google.com/chromebook/answer/1080595

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RELEVANCY SCORE 91.2

Hello! I purchased three refurbished C710-2833 Chromebooks from Groupon in September 2013. Just got to opening the third box since it was intended to be a backup of either of the other two if they failed. Well, one of the other two failed (human error; c'est la vie) and as 'luck' would have it, the third does not function as it should. 14 months later, I am clearly beyond the 90-day warranty period. The third device, when first attempting to log in to my Google account, wouldn't recognize some of the keys I pressed. I plugged in a USB keyboard to log in, and tested the onboard keyboard in a new Google Drive document. The keys that are broken are (or at least, seem) random. With that said, I have the following questions:Has anyone else experienced this same issue with (seemingly) random, broken keys? If so, did you fix it, and how?Is there a schematic/layout for the keyboard assembly (might help me understand why these seemingly random keys don't work)?Acer, will you send me a new Chromebook?^ (the Hail Mary / 'never-know-unless-you-ask' type of question) OK, thanks in advance for your help!  -- Chris T.

A:Keys on C710 Keyboard Not Working (Chromebook, C71...

Have you considered Reinstalling the O/S? https://support.google.com/chromebook/answer/1080595

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RELEVANCY SCORE 76.8

Just got a HP Chromebook 14.  I've had an Acer but wanted a bigger screen. Okay, so first of all - there's no "Delete" key but what can you do?The real issue is that I can't use the arrow keys to navigate text when I'm typing - kind of necessary when there's no Delete key. When I hit arrow right, instead of moving right it opens a bunch of windows.When I hit left arrow I get : qerwiuPO - the cursor doesn't moveArrow down worksArrow up works Any ideas?  TIA

A:Chromebook 14 Keyboard Arrow Keys

Hello, @peterbrown77 Welcome to the HP Forums.I see that you have some questions and issue with  your Chromebook. I will try to assist you with this. Here are some documents that should help: Frequently asked questions about your HP Chromebook or ChromeboxAdjusting Touchpad and Keyboard Settings on Your HP Chromebook (Chrome OS)Keyboard featuresAs for the delete key, I found this article: Delete Key on Chromebook - browsernative.com, it provides and alternative.Thank you for posting on the HP Forums.




I worked on behalf of HP.

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RELEVANCY SCORE 76.8

I purchased a Chromebook and the keyboard doesn't work. Incredibly frustrating since calling tech support want to give me directions I can't type. Any suggestions on how to get the Chromebook back to HP ?

A:Chromebook 14 Keyboard Arrow Keys

Brit1Alex2 Hello;Allow me to welcome you to the HP forums!I don't know you you talked to about Chromebook support, but here is contact information for them:  Talk to a Chromebook Specialist - Chromebook Help In terms of returning the Chromebook to HP, you would have to contact HP Customer Support for that. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

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RELEVANCY SCORE 75.6

Hello all,

I'm having a bit of trouble with the search feature but so far haven't found any info. I figure to post while I keep looking.
So, I just received my CB 13 and it's a beautiful machine. But when I play audio, at or above 50%, the keys resonate noticeably. The higher the volume goes, the worse it gets. To me, that's totally unacceptable. I used a tone generator to help me pinpoint it and it appears to come from the keys. If I put my hands over the keyboard, it goes away completely. Remove my hand, and it resonates a lot again.
Has anyone experienced this issue with the CB 13? 
Also, the trackpad seems a little finicky. I had trouble click and dragging - it would go all over the place.
How does Dell handle exchanges btw? I hope this isn't a common issue across all CB 13s :(

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RELEVANCY SCORE 73.6

I have had the HP chromebook for about 3 months and the numbers 6,7 letters m,n,u and sometimes random others do not work.  I cannot even log-in since my password contains one of the letters.  So frustrating and I do not think I am the only one.

A:Certain keys on chromebook not working

@TERIRA , Hello and thank you for posting on the HP support forums.  The only option you have with the chromebook is to perform a Powerwash or factory reset to resolve your keyboard issue. Powerwash: Performing a Factory Reset on Your HP Chromebook or Chromebox (Chrome OS) If this does not work or you are not able to do the Powerwash, you will need to contact HP phone support for repair options. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Thank you again for posting and have a great day.

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RELEVANCY SCORE 73.6

cannot complete powerwash on the hp chromebook because of not being able to use certain keys

A:Certain keys on chromebook not working

Is your chomebook still under warreny?  If ir is you can send it back to HP and they will send you a box to return the item.  If not I don't really know what to tell you.   You can try and manually rotate the keyboard and see if that will reset it otherwise you are SOOL  - sorry....

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RELEVANCY SCORE 73.6

Keys 1,2,3,4,t and y are not recognized by my chromebook. However the physical keyboard is intact. Please help.

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RELEVANCY SCORE 73.6

I have had the notebook since Christmas but during the last 24 hours I began getting a faulty response on the y, u, h, j, n, and m keys.  Sometimes they would work on the first try, sometimes I would have to hold them down for several seconds before they would register.  Now they have all completely stopped working.  I looked on other forums but I cannot remove the battery from the laptop or do a hard restart since it operates on Chrome OS.   Is this just a cleaning problem or is there something possibly wrong with the technology inside? -Megan

A:HP Chromebook 14 y u h j n m keys not working

Hi The solution is to contact HP support, they will be able to help you, it looks like a hardware issue.

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RELEVANCY SCORE 73.6

Took apart my HP Chromebook and now only some keys on my keyboard willworkWhat can I do

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RELEVANCY SCORE 72

I have a Lenovo Thinkpad 13 20GL Chromebook. The numbers on the keyboard, except for 5, are not working. I have done everything the forums suggest... and finally just did a Powerwash- Factory reset. The keys are still not working. My computer is only a few months old. Is there anything else I am not thinking of doing? It is currently under warranty. Should I just take it to a Lenovo authorized service provider? The closest one to me is an hour away. I would appreciate any help.

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RELEVANCY SCORE 72

Hi,After the last Chrome OS Update, I began with some functions not working anymore.I called google chrome help, but they told me it was a manufacturer issue. examples:Swithc Window key not workingCant do ScreenShots anymore (CTRL+ Switch Window)Cant do ScreenShots Region anymore (CTRL+ALT+ Switch Window) When working in google Spreadsheets, I used the SEARCH button for some excel functionsSEARCH + 2SEARCH + 4etc...They donīt work anymore. Please your HELP, this issues are very important to me. thank you  

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RELEVANCY SCORE 71.2

Okay, I'm sorry if this isn't the correct section for this question, but I'm in urgent need. The HP Chromebook I have currently isn't working. When I try to log in, whenever I type my password, it always puts in different characters then from what I typed in. Also, it will randomly shut off and has a struggle turning back on. To make matters worse, the up arrow key keeps glitching up. Please help.
 

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RELEVANCY SCORE 68

My Computer Specs:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 3682 Mb
Graphics Card: AMD Radeon HD 6310, 384 Mb
Hard Drives: C: Total - 280501 MB, Free - 244332 MB; D: Total - 23953 MB, Free - 2893 MB;
Motherboard: Hewlett-Packard, 188B
Antivirus: AVG Internet Security 2014, Updated and Enabled
The notebook that is having the problem is an HP 2000-2b19WM

When i turn on the notebook it would ask me to log in but none of the keys would work so i would have to press the button that allows me to go back to where i can choose log into another users account. Then i would click on my account
at which time all the keys on the keyboard would work except 5, 6, b, n, and the delete key. I reinstalled the keybaords software but that did not make the keys work. I looked online and on this website for solutions to the problem but none of the 4 or 5 solutions that i read about worked for my problem. I finally wiped the hard drive and reinstalled windows 8 but the problem is still there. I wondered if something got under the keys of the keybaord themselves so i took a couple off and looked and there was nothing. I pressed the keys while their cover was off and it still did not work. If the solution you tell me works for me, tell me how come wiping the drive and then reinstalling Windows 8 did not fix the problem. I googled my... Read more

A:Some keys on my keyboard are not working while other times no keys on my keyboard wor

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RELEVANCY SCORE 67.6

I had my chromebook randomly shut off while I was using it, the model CB3-131.It wouldn't turn on until I hard reset it about an hour later, then when it turned on they keyboard would not work, except for the power button. Any idea on how to fix this?
 

A:Chromebook Keyboard Not Working

Alright, edit. The mouse is starting to glitch out as well, I think I'm going to try powerwashing. Edit: It did not work
 

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RELEVANCY SCORE 67.6

So it appears after doing some research that the 14"  HP Chromebook has a lot of issues with the keyboards not working. My daughters is a little over a year old and completely quit working today. I can't even power it off!  If this is a common issue why not own up to it and take care of this HP? I have a service plan through Walmart and they are sending me a package to mail it back in 5 days and then who know how long it will take to get it back from there. In the meantime my daughter will be so far behind in school and homework that she will likely never catch up this semester.  Ugh!  Extremely frustrating. My daughter is so upset and crying and she did nothing wrong!

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RELEVANCY SCORE 67.2

My chromebook's keyboard will not work after 2 months.  Maybe there is a setting that I have to deal with?

A:chromebook 11 keyboard stopped working after 2 mon...

Try booting into recovery mode to see if the keyboard works when the OS isn't yet loaded. If that works then maybe a quick power wash will clear it up.

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RELEVANCY SCORE 67.2

My chromebook's keyboard will not work after 2 months.  Maybe there is a setting that I have to deal with?

A:chromebook 11 keyboard stopped working after 2 mon...

Try booting into recovery mode to see if the keyboard works when the OS isn't yet loaded. If that works then maybe a quick power wash will clear it up.

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RELEVANCY SCORE 66.4

I have tried to fix my HP chromebook keyboard issues by using the powerwash option, resetting the language options and rebooting.  The letter keys for NMJUY and 6&7 number keys do not work.  It is very frustrating. no error messages, just stopped working.

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RELEVANCY SCORE 64.8

As I wrote in the title, my Shift and Alt keys stopped working for keyboard shortcuts. However, the Shift key still works when capitalizing letters.

I've been dealing with this problem off/on for the past two weeks and haven't been able to figure it out. I've gone into Ease of Access features and turned on/off all of the available options (Mouse Keys, Sticky Keys, Toggle Keys, Filter Keys). I've pressed Shift for 8 seconds, and pressed it 5 times, and still haven't been able to correct it.

Thank you in advance for any help offered.

Possibly helpful additional information:
I've got a Spanish/Latin American keyboard layout installed in addition to the US English keyboard layout. I toggle back and forth with Left Alt + Shift (which is how I noticed my Shift key stopped working).
I play a game whose controls rely on a lot of Shift key pressing and holding.

A:Keyboard - Shift & Alt keys stopped working for keyboard shortcuts

When was the last time you used a can of air cleaner on the keyboard? If it isn't from contact wear often keyboards tend to get loaded up with dust and debris!

One example of that is having any snacks onhand around a pc where little bits get passed along from your fingers onto and under the keys themselves. Keyboards are known to get loaded up fast with any foods present!

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RELEVANCY SCORE 64.4

I had a problem with my laptop which is certain key on my keyboard is not functioning. The weird is, it happened without a reason. because after I shutdown doing my work when I turn it on again, I discovered my "s", "d", "g", "h", "\", "m", " left shift", "caps lock" and "~" key did not work at all. I try taking the key off, cleaning underneath, but nothing seems to be working. After that I try to use usb keyboard and it seems the key can be entered. So I thought my hardware is the problem. than I replace into the new one, but still having the same problem. I already waste my money buying new keyboard. Does any one happen to know what sort of problem this is and how I would go about fixing it? Is it related to the registry. My laptop is Acer aspire 4740G, ram 4GB, processor i3 2.4GHz. I hope someone can help me to solve this problem.
 

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RELEVANCY SCORE 64.4

Hi guys, Something really strange started happening two days ago. Out of the blue the following keys stopped working: GHBackspaceWindows [email protected]' The laptop is a couple of years old and a bit dusty, so I took it to the local shop to get the keyboard replaced and cleaned. Seemed to be working fine when I left the shop. Then, a little while ago the space key and P stopped. Five minutes later they started working again but ctrl stopped and N is temperamental. I haven't spilt anything on it or knocked it. Any ideas what's going on?

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RELEVANCY SCORE 64

Hi, thanx for ur time in reading this. My laptop keyboard suddenly stopped working, some number keys an some character keys not working. But my biggest problem is the letters, you see:a = aqs = swd = def = frj = juk = kil = loetc.And i checked there is no dust or anything under the keyboard! PLEASE HELP!

A:How to fix HP G61 keyboard? some keys not working some keys ...

Hi, Try the following. Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Regards, DP-K

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RELEVANCY SCORE 64

I have a Dell 7737 laptop and from time to time it develops a firmware glitch where random keys stop working for both BIOS Setup and Operating Systems. After such thing happens neither shutdown (Full shutdown / Fast Boot disabled) nor restart get the keyboard back to a normal state. At this point the only workarround is to disconnect the AC power cord and then either drain the battery or physically remove it.
This laptop's battery cover is not designed for daily removal and it is starting to get loose because of this BIOS bug.
I am running BIOS version A14 but this bug was present since I purchased the laptop with BIOS version A07. Sometimes I cannot even type my password because the random keys that stop working match those it uses.
Please Dell could you provide a BIOS hotfix for this annoying issue? 

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RELEVANCY SCORE 61.2

I have lenovo s100 notebook and this keyboard is not working correctly after a year.
Sometimes the 'O' key not working and I tried something like swiping the row of function keys and then 'O' gets working.
But this problem still gets for UP and RIGHT combination while gaming😔😔.
Please help me if there's any solution

A:Sometimes some keyboard keys are not working.

Order and install a new keyboard, sounds like you got garbage in there.

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RELEVANCY SCORE 61.2

Hi I have HP Pavilion Dv6-6000 entertainment notebook , my B and N  buttons in the keyboard are not working , i have tried to unintall/install keyboard driver , also to make a hardware resset by shutting down removing power and pressing the power button , but still not working , the other keys are fine . this issue had been for several months and I didnt have a free time to fix it . BTW I live in outside the US Any solutions ? Product Number : LK968EA#ABV OS : Windows 7 home premium 64 bit 













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A:Certain keys on keyboard not working

Contact HP Technical Support of your region/country to get the information about the replacment Keyboard and the Cost.The issue is a hardware malfunction so it may or may not happen, not possible to predict.  I am an HP employee.? Say thanks by clicking the 'Kudos' star on the left? Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution' if it solves your issue....

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RELEVANCY SCORE 61.2

Hi thereBrand new Spectre x 360 ... some of the keys on the keyboard are not working.Not working keys are:shift / z / x / c / v

A:Keys on keyboard not working

 You coukd try to attach an external keyboard to see if it is hardware or software related. You could also see this by using a live linux cd to see if you have the same problem. If it is hardware you can probably get it replaced. David

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RELEVANCY SCORE 61.2

Some keys of my notebook were not working after i got it repaired due to fan and heat issue. That man also tried everything to recover this issue but could not got the root of the issue. He tried changing keyboard and I/O but nothing wokred for me till now. Any suggestions

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RELEVANCY SCORE 61.2

I have the same problem with pavilion. Its exactly same keys (B and N ) which are not working. It seems to be a legitimate issue.

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RELEVANCY SCORE 61.2

After upgrading to windows 10 64 bit home version the screens flickers and the keys that spells qwerty are not  functioning.

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RELEVANCY SCORE 61.2

Hi, Recently I am unable to insert the exclamation mark (SHIFT+1) on any programs. I know there is no problem with any keys as the shift button works and also the number 1 button works. But when I press these two keys in combination I get nothing (just tried putting an exclamation mark here to no avail).  This problem happened with my dad's HP Win 10 laptop as well. Suddenly most (nearly half of his keys) stopped working and he has been using an external keyboard for 2 months (once again tried putting an exclamation mark here to no avail).  Really dissapointed as it clearly seems to be a HP problem after it happening to both my and my dad's HP laptops only. Can someone shed some light on this problem please. Thank you.

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RELEVANCY SCORE 61.2

I have an unusual issue that I know others have had as well.  MySHIFT, Z, X, C, V, M, SPACE BAR, and COMMA keys do not work.  I've tried everything short of replacing the motherboard. I upgraded to the most recent BIOS (F.46).  Took the battery out and held down the power button for over a minute.  Plugged the AC adapter in as the computer first boots, performed a Factory Reset, replaced the Hard Drive.  Uninstalled and re-installed keyboard drivers.  I even replaced the keyboard with a new one only to have the same exact keys not work.  This seems to me as if it's a Firmware issue or a faulty motherboard that we the consumer shouldn't have to pay for to fix.  HP should have some sort of recall or something as I've read numerous posts of this same issue. Has anyone found a fix for this or had any luck with HP Support when their laptop is no longer under warranty?

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RELEVANCY SCORE 61.2

Since approx. 1 year I own a HP Envy 17 laptop. Right from the beginning the "0" key in numlock was not working. Recently also the delete key on the top of the keyboard (next to prt sc) is no longer working.In the device manager 2 keyboards are mentioned: - HID keyboard (seems to be my USB mouse) - standard PS/2 keyboardAny suggestions for solving this problem? Should I replace any driver?N.B.: compared to my other laptops (Toshiba and MSI) the HP Envy 17 is one package of trouble sofar. I really regret buying this laptop.

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RELEVANCY SCORE 61.2

I have a Dell Inspiron 11 3000 series 2 in 1 laptop and recently (within the past few days), some of the keys on my keyboard are not working when I start up the laptop. After my laptop has been on for a few minutes, they seem to work fine but they still randomly stop working for a few seconds at a time. For instance, they are working just fine right now. The keys that do this are all close together on the keyboard (which I feel like that has something to do with it) and are listed below. 
p 0 - [ ; '   
I should also point out that the keys are not broken or loose. I'm only guessing that this is a hardware problem and that it can be fixed if I have tools or something, but I'm not a tech wizard, so I don't know for sure.
Any help would be appreciated! Thank you!

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RELEVANCY SCORE 61.2

Hello i have a problem...
some of my keys are not working (r,t,f,g and v
i am bored of using screen keyboard
any help would be helpful

thanks i hope it will get fixed!

A:Some Keyboard keys not working

If this is the laptop in your specs, your options are: get it replaced or a USB external keyboard (perhaps one of those rollable rubber keyboards).

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RELEVANCY SCORE 61.2

Hi
I have this keyboard problem msi ge62 6qf notebook some of the keyboard keys are not working (s,z,numlock,some of fn keys,space and more)
its happened first time ,i didn't do any thing and its solved it self somehow maybe windows update' and it came back again after Windows reset contacted msi support but none of thier solutions worked so i let it for a week or so and its solved it self another time !!!
now its back again I tried what they said but nothing helped they say it is a drivers problem
thier solution where
"download/install latest touchpad driver and SteelSeries Engine 3 from following GE62 website"
"help download and reinstall all drivers and utilities from GE62 website"
"I advise you to restore to factory default, you can use F3 recovery to restore OS. Reboot and press F3 while you see MSI logo, it will enter restore options. Choose Troubleshoot, and depends on your requirment to choose "Refresh" or "Reset" your PC"
"First, power off the notebook,remove the AC power,and use a straightened paperclip to insert the battery reset hole and reset the notebook.I attached a picture to inform you where is the battery reset hole.
Second, Connect the AC adapter,and power on the laptop.Then please press delete key to enter the BIOS setup menu.Select [Load Setup Defaults] and press [Enter] key to load BIOS default settings."
every time the problem start its goes working ,not working,working ,not working... Read more

A:some keyboard keys are not working

bump
 

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RELEVANCY SCORE 61.2

I m using a Dell Inspiron laptop 7000 Series 
After 2 months of purchase i lost wifi capability and was helped by your support to  the Outcome was to change the entire motherboard.
After using it for an year now my keyboard has stopped working multiple keys Stop working i have tried to remove the drivers reset windows performed a Clean install of Windows ,but still the same.
I m so disappointed at the product and regret buying Dell

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RELEVANCY SCORE 61.2

Hi
My Dell Keyboard some of keys are not working like 5,8.ctrl also onscreen keyboard for same is working.

Thanks in Advance.
Regards,
Asish

A:Keyboard some of keys are not working

Replace the keyboard -- if you need a part reference please supply the complete model number (i.e., Inspiron N5110, XPS L502x, etc. -- not just "Inspiron 15" or "XPS 13").

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RELEVANCY SCORE 61.2

my laptop keys m,n,j,h,u,y 7,6 are not working.....in control panel it shows standard ps2 keyboard is working properly...i uninstaaled keyboard and reinstalled it but it didnt worked......pavillion g6-1301tx windows 7 home basic

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RELEVANCY SCORE 61.2

hi 
i have dell studio 1558
justt got new motherboard and from first start some keys on keyboard are not  working please  helllp

A:keyboard some keys not working

Hi nirmit1105,
Check if the keys are stuck on keyboard. Another step you can try is to check the keyboard functionality in safe mode and see if it exhibits the same behavior there as well. 

Restart the computer.
Tap the F8 key on the keyboard during the boot process until you see the Windows Advanced Options Menu on the screen.
Select “Safe Mode with Networking” from the menu using the arrow keys on the keyboard and then press the <Enter> key.
Select the user account at the log in screen.
Try using your computer and see if the issue persists there.  

In case of keyboard, you may also try using a USB keyboard and see if it works. If issue persists, remove the USB keyboard and use an Onscreen keyboard to see if the issue persists with that as well. 

To use On screen keyboard:

Choose Start/Windows logo → Control Panel → Ease of Access → Ease of Access Center.
Click the Start On-Screen Keyboard button.
Test out the on-screen keyboard input in any application where you can enter text.
Click Options, select the Turn on numeric key pad check box, and then click OK.
Open a notepad and try typing on that by clicking on the keys of On screen keyboard.


Note: To use keystroke combinations (such as Ctrl+Z), click the first key (in this case, Ctrl) and then click the second key (Z). You don’t have to hold down the first key as you do with a regular keyboard.

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RELEVANCY SCORE 61.2

I have a friend :D that has a problem with certain keyboard keys not working. Such as;

The numbers across the top of the keys - 1,2,3,4,8,9,0.
If he holds down the shift key, still nothing on those numbers.
Various random letters also not working.

Swaps out keyboards, tries a couple others, no change.

This has happened to him before. They only solution in the past was to reformat. System restore doesn't fix it either...

Any suggestions? Ideas?

A:Certain Keyboard Keys Not Working

What type of keyboard is it? Try the website of the keyboard manufacturer (or the computer manufacturer) and see if they have any keyboard software/drivers you can download and install.

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RELEVANCY SCORE 61.2

The keys a,s,d,f,j,k,l and the "enter" key just  stop working the other day. I've had this laptop for 5 months now and I went to get it checked at Staples, only for them to tell me it might be a hardware problem.  Need help before school starts.

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