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Lenovo Yoga Tablet 2 Pro: Skype Isn't Working

Q: Lenovo Yoga Tablet 2 Pro: Skype Isn't Working

can see but can not be seen very annoying seems like the camera works but not with Skype

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga Tablet 2 Pro: Skype Isn't Working

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RELEVANCY SCORE 83.2

I have been using my Wacom Intuos Pro on my Lenovo with no problems until the cord came out. When I plugged the cord back in, it stopped working. I have tested the tablet on other computers and it works fine. However, will not work with the Lenovo. Occassionally when it does work, it jolts across the screen and clicks uncontrollably, rather than running smoothly. I have tried:restarting the Lenovoresetting the tabletreinstalling the drivers and services accessing Wacom tablet properties (an error says, "A supported tablet was not found on the system" even though it is plugged in)using the tablet's bluetooth properties (computer will not find it in bluetooth)removing the Wintab files as suggested by others on the forum with similar connectivity issues

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RELEVANCY SCORE 82.4

I have a Lenovo Yoga 710 14 " Signature Edition 2-in-1 PC- bought it two days ago. W10. I have problems with the touchscreen when using it as a tablet. The touchscreen is working perfectly when it's in PC mode. Once I fold it and putting it flat (down at the table etc.)- the screen is no longer responding. It's like the touchscreen function is shuting off somehow. Anyone knows how to solve this?? Thanks

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RELEVANCY SCORE 82.4

Video used to work fine on my Lenovo 10" tablet. However, now after about 30 seconds of video, I get the error message "Unfortunately, video has stopped"

Please help
 

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RELEVANCY SCORE 81.6

I lost the palm rejection, and some of the pen functionality after a recent Windows update. Clicking the Wacom Pen icon in Control Panel results in a "tablet driver is not running" message. Computer information:Model Number: 20CDS02C00System Info: i7-4500U(3GHz),8GB RAM,256GB Solid State Drive,12.5in 1920x1080 LCD,Intel HD Graphics,Intel 802.11ac abgn Windows 10 Pro, version 1703, upgraded a few weeks ago I reinstalled the Wacom driver with no discernible results. Help will be highly welcomed. Thanks

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RELEVANCY SCORE 80.4

Hi.  I have a problem with my yoga 710 in tablet mode. The on screen keyboard just pops up and goes away after a secound.  Some say its a problem with Chrome. But the problems also occurs when i try to log in to windows in tablet mode. The keyboard pops up, and goes away so i cant type my passcode. If i flip the pc out of tablet mode and opens the onscreen keybord by pushing on it on the taskbar it stays open. Someone know how to fix this?  

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RELEVANCY SCORE 68.4

Mi tablet Lenovo yoga después de la última actualización de sistema no me deja entrar ya que me pone que para continuar inicie sesión en Google con la que se haya sincronizado el dispositivo anteriormente, cuando se la pongo me da un error de que se ha cambiado la contraseña Google y que lo intente en 24 horas, llevo mas de una semana así y nada, la he formateado ya 5 veces y siempre me dice lo mismo.Me podrían decir como puedo encender y usar mi tablet, por favor, ya no se que hacer, solo se que tengo un dispositivo inutilizado y nadie me da solución.Gracias.

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RELEVANCY SCORE 68.4

Siince today morning, my new thinkpad yoga 2 (purchased in Feb 17) doesnt switch on.When I press the power button, the light blinks 4 times and then nothing happens.Please help.

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RELEVANCY SCORE 67.6

Hi, in tablet mode on the Yoga 900, the keyboard is split and I'm trying to figure out how set it so it isn't split.  There is a button in the bottom right corner of the right side of the keyboard that looks like a keypad, but nothing happens when I touch it.  Any help would be greatly appreciated.

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RELEVANCY SCORE 67.6

Hi. I'd like to ask, is it possible to use keyboard in tablet mode? I'd like to use Yoga with an exterior monitor, but I've read that the keyboard turns automatically off in tablet mode. Thanks in advance,Kuksss













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A:Lenovo Yoga 700 using keybord in tablet mode

Hi Kuksss,
 
Welcome to the Forums.
 
I understand your concern and will assist you to resolve this issue.
 
The touch keyboard doesn?t appear automatically, if you?re using a desktop app. Instead, you need to select keyboard in the taskbar.
 
Please refer to the Microsoft article link below, for further assistance and support.
 
How to use the Surface touch keyboard:
https://www.microsoft.com/surface/en-ca/support/touch-mouse-and-search/how-to-use-the-on-screen-keyb...
 
While you are in tablet mode, I suggest you to press Windows key + R key, then type OSK and press enter to launch the keyboard.  
 
I hope the above information helps.
 
Regards,         
Shashi
 
----------------------------------------------------------
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RELEVANCY SCORE 67.6

Hi, i have updated my lenovo yoga 2 pro to windows 10.When i rotate my pc to 360 degrees, the performances are lowered and i can use the top performance only in laptop mode.How can i solve this?

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RELEVANCY SCORE 66.8

I have a Lenovo Yoga Tablet 2 running Windows 8.1. When I attempted to update the operating system to Windows 10, there was an error (I'm not sure what exactly the error was, or what caused it, as I was not monitoring it at the time) and now the tablet will not boot to any operating system. When I turn it on it says: "Your PC ran into a problem and needs to restart." Then, it restarts, and loads a page that says: "Recovery // Your PC couldn't start properly. // A required device isn't connected or can't be accessed. // Error code: 0xc0000225 // You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer."

I have done some research and it appears that I will need to create a USB recovery drive, but I am not confident in exactly how to do that in a way that will work on my tablet. I am not partial to any particular operating system (between Windows 8.1 and 10), I just need a functioning tablet. Any help would be greatly appreciated!
 

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RELEVANCY SCORE 66.8

HI all, I had bought Lenovo Yoga 3 tablet (2 GB RAM) 16 GB 8 inch) in Dec-2016 in Bangalore INDIA. Model Number:  LENOVO YT3-850M. Andriod Marshmellow - 6.0.1 There is a problem with WIFI. It keeps dropping regularly even though tablet is within a feet distance from the WIFI router.In the WIFI menu the router name comes but if i select nothing happens and you can see that the tablet is not connected to any WIFI. The only way to temporarly solve the issue is to restart the tablet but that too lasts maybe 1 hr before the WIFI connection goes away. I saw in another thread of this community where it was suggested to do factory reset. I have done that too but the issue still exists. I have another PC and 2 mobiles which connects to the same router. So there is no problem with the router  Any suggestions how to fix?  Thanks.  

A:Lenovo Yoga 3 tablet: WIFI drops frequently.

Called from out of network

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RELEVANCY SCORE 66.8

I have a few-months old Yoga 2 11 that was working perfectly, until a few weeks ago when I went to use it in tablet mode the display screen went all out of whack. It turns the screen, but only half of it - the top half of the screen is turned and the menu bar shows up in the middle of the screen, and the bottom half looks like the screen in regular computer mode.  I've tried restarting, tried turning tablet mode off, but every time I flex it back to use as a tablet this happens, virtually making that feature unuseable. Has anyone else had this problem? Is there a solution for it?











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A:Lenovo Yoga 2 11 Tablet Mode Display Error

Solved: installed updated "Lenovo Yoga Mode Control for Windows 10 (64-bit) - Notebook" from Lenovo drivers site.  Works fine now.

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RELEVANCY SCORE 66.8

Hi, I've been experiencing an issue since the re-installation of Windows 10 on my lenovo yoga 510-14ISK. When I flip the computer to a "tablet" position, I face two problems :1) the tablet mode in windows 10 won't want to activate itself automatically2) the manual keyboard and the trackpad aren't disabled which is very very annoying I did not have those problems on my previous installation of Windows 10 (same version).I've tried to update my pilotes, as well as restarting my computer sevral times but the problem is still here... Anyone has a guess ? Have a great day.

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RELEVANCY SCORE 66.8

Hello, i noticed that when i'm turned on laptop to tablet mode (physically) wifi stops working or wifi signal becoming very low.  I'm using Lenovo thinkpad yoga 14. Maybe you have a solution for this problem?

A:Lenovo thinkpad yoga 14, wifi problem on tablet mo...

Hi, welcome to the forums.
 
Can you please post the full model number of your Thinkpad Yoga 14?
Are you using Windows 10?
 
I may suggest you first to try to update the Wifi drivers and maybe some other of the system driver of you Yoga.
Here are my general tips:
 
1) Try first Windows Update and update all the drivers and Patches
2) Try Lenovo System Update to get any new/missing drivers.
3) Try to install Lenovo Settings and Lenovo Companion from the Windows App Store, Lenovo Companion also has a "update driver search"
4) Sometimes all that software does not recognize some updated / missing driver. Check Lenovo's Support Site and search for your specific model drivers (use the full model number of your Thinkpad).
 
After that we can try a little bit more. For example I also like to test it on some other Wifi networks just to be sure it is not a compatibility issue with the Wifi Router.
 
Regards

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RELEVANCY SCORE 65.6

I've had this laptop only for 3 days and for the past 2 it has stopped asking me if I want to switch to tablet mode when I pick the laptop up and begin to fold it back a bit... Another and more important issue is that the physical keyboard and touchpad DON'T disable when I use the laptop in either stand, tent or tablet modes. Please help me resolve these problems!

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RELEVANCY SCORE 64

HI!I just got new Lenovo yoga 710 but when I turn it to tablet mode at 360 degrees the screen goes black. So to around 350 degrees works normal, but if I put it to 360, the screen goes black. Do you have any solution? Maja

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RELEVANCY SCORE 64

So I recently purchased a ThinkPad x1 yoga (2nd gen), and this is only the second time I'm using it. Yesterday, I was able to get it to switch to tablet mode and the screen also rotated fine. Now, I can still switch to tablet mode, but the track pad is staying active for some reason, and the screen won't rotate to portrait mode. This is really inconvenient, because I want to take notes on it!! Anyone have a solution?

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RELEVANCY SCORE 64

Hello, i have an Yoga 11 rt, which has a Problem. The Touchscreen has no Function when the Device is in Tablet Mode.  Touchscreen turns off at 180 Degrees, also Keyboard and Touchpad (which is normal i guess). I also remembered there was an Lenovo App which controls that. Bud i dont have that App anymore.Ive also Reinstalled (repair via Windows update/recovery Menü). But the App does not show up. Any Ideas?

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RELEVANCY SCORE 63.6

When I put my Yoga 260 in tablet mode, the cursor disappears. When I put it back in laptop mode, the cursor is still missing and the trackpad and trackball do not work. Lenovo what the heck? Can you please make drivers that work?

A:Yoga 260 Touchpad and Trackball not working after tablet mode

To add, I have to restart the computer to make them work again. I am almost absolutely sure it has to do with the Intel Integrated Sensor Solution drivers. They are not compatible with the Windows 10 Anniversary Update. 

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RELEVANCY SCORE 62.4

Hi there,I have some difficulties with my lenovo X1 keyboard and am not sure if it is a defect. The keyboard often times just stops working. Sometime only the touchpad does not work anymore, sometimes the whole keyboard stops working. I have to detach and reattach the keyboard sometimes several times before it starts working again.What is going on here. Can anybody help me?best regards

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RELEVANCY SCORE 62

My Lenovo Edge 15 Easycamera suddenly stopped working with Skype, although it still works with other apps, like facebook. It is set to access the app in the settings. Can anyone help me?

A:Lenovo Easycamera stopped working with Skype in Win 10

i have same problem. My thinkpad 510 is not even detecting camera after windows 10 update

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RELEVANCY SCORE 61.6

yoga 710 touch is not working when layed flat in tablet mode but works in other positions

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RELEVANCY SCORE 61.2

I bought Lenovo DB65 USB portable DVD Burner, but its not working with my Lenovo Yoga 500. Whenever I click on the DVD drive It eject CD everytime.Is DB65 is compatible to Lenovo Yoga 500 or not.

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RELEVANCY SCORE 58.8

 Lenovo ThinkPad X1 Tablet Gen 3 : cannot be used as a tabletObsolete BIOS/ECP with Missing Support for ?no win button? logon(support Power + Volume up button combination to notify "CTRL+ALT+DEL") SITUATIONLenovo ThinkPad X1 Tablet Gen 3 (model 20KK) with Windows 10Company forces the safety policy to No Win Button logon (right decision)The hardware ?Power + Volume up? to replace the CTRL-ALT-DEL is not working on Lenovo ThinkPad X1 tablet gen 3 ISSUE:I cannot use a screen logon to Windows 10 (inhibited by safety policy).I can only logon when the keyboard is connected (to use hard CTRL-ALT-DEL)> The Lenovo ThinkPad Tablet X1 Gen 3 can only be used as a normal laptop? DETAILSSystem Win 10 64b (10.0.16299)Model 20KKS1111JBIOS UEFI 26 (Lenovo N1ZET70W (9/18/2018)ECP 06Note:CTRL+ALT+DEL is implemented by the embedded controller firmware (ECFW, also referred to as ECP)The issue was known and solved by Lenovo for ECP>1.06 on other tablets.(see BIOS1.16//ECP1.08 was solving the issues and also BIOS1.54/ECP1.11)(https://forums.lenovo.com/t5/Enterprise-Client-Management/Unlock-X1-Tablet-without-Keyboard/td-p/335...) QUESTIONSWhy is Lenovo selling tablet with obsolete ECP1.06 on fresh new Lenovo X1 Gen 3 tablet, even in the latest BIOS ?When do you think we have the right ECP update on Lenovo ThinkPad X1 tablet gen 3 ?Any suggestion how to solve/bypass this ? I realize it was stupid to purchase and pay for a tablet and use it as a basic lapt... Read more

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RELEVANCY SCORE 57.2

Sometimes when I switch from tablet mode to laptop mode the keyboard and/or touchpad doesn't work temporarily (like 10-30 seconds). Sometimes the keyboard backlighting stays on when switching from tablet mode to laptop mode.

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RELEVANCY SCORE 56.8

Dear all, probably after the last WINDOWS 10 update my USB ports don't work anymore. I see them correctly in the device manager but it seems like they are off (for instance, I plug my external mouse and it doesn't work). I've already tried to change power settings disabling the suspension for energy saving) and I've checked that the BIOS is the last one. I've also tried to unistall and reinstall USB ports but noting changed. Does anyone have any suggestion? Best regards, Mattia

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RELEVANCY SCORE 56.8

I recently downgraded from Windows 10 to a Windows 7 operating system. When I downgraded I needed to disable secure boot and disable OS Optimized settings in the BIOS in order to boot from the USB drive to install Windows 7. When I reinstalled Windows 7 I did a clean install, put in my Windows 7 Key and installed all the necessary drivers. However, it seems that my USB 3.0 ports are not working. On the flip side, when I plug in my phone or a thumb drive into the USB ports, these devices are recognized in the BIOS. Also, I looked in the device drivers and it seems that my USB drivers are installed. There is, however, an unknown device, which in the details tab reads:IUSB3\ROOT_HUB30&VID_8086&PID_9D2F&REV_0021&SID_504C17AAIUSB3\ROOT_HUB30&VID_8086&PID_9D2F&REV_0021IUSB3\ROOT_HUB30&VID_8086&PID_9D2F Attempted solutions: I tried to reset all BIOS settings back to factory settings but when I did that my OS would not start until I turned secure boot and OS Optimized Settings back off. Also I tried looking for drivers on the website but  could not find any to do with the USB 3.0 ports. Looking forward to any advice anyone can provide in me fixing this issues.










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A:Lenovo Yoga 14 (20 FY) USB 3.0 not working

USB 3.0 wasn't supported back then. Doesn't work with Win 7. You have to stick to the 2.0 ports. Return to the original installed OS or Windows 10 for it to work.



T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

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RELEVANCY SCORE 56.8

Hello, i have a usb c hub with hdmi and usb and sd card ports. just a regular usbc hub, no thunderbolt hub.I have it connected to the thunderbolt port on my Lenovo Yoga 720-15, but it wont detect the usb or sd cards i put in. the hdmi works without issue. i also tested the hub on another device and it works fine there and detects my usb stick and what not. i updated every driver and bios allready. i just cant figure out whats wrong.it also wont let me boot if my hub is connected. even when theres nothing in it. i have to disconnect it before a restart or it will be stuck on boot. thanks in advance

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RELEVANCY SCORE 56.8

Hello,My S1 (i5 4200U, 8gb) is overheating. At idle the CPU temperature hovers around 50C and under light loads (web browsing) goes up to 70+C and I have seen 90+C while installing big applicaitons. I cannot hear any fan operating so installed Speedfan to try and diagnose the issue. Speedfan can't find a fan at all, but the schematics of the laptop clearly show that there is one.  The serial number MP04T19L and it has the latest Bios 1.38 and drivers. Any help would be appreciated.

A:Lenovo Yoga S1 Fan not working

Does the fun work when you are inside of BIOS? If it doesnt work, I think you have hardware problem.And can you say, after which manipulations you find this problem? How old is your laptop? Maybe it will be neccecary to clean  the fun?

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RELEVANCY SCORE 56.8

I recently downgraded from Windows 10 to a Windows 7 operating system. When I downgraded I needed to disable secure boot and disable OS Optimized settings in the BIOS in order to boot from the USB drive to install Windows 7. When I reinstalled Windows 7 I did a clean install, put in my Windows 7 Key and installed all the necessary drivers. However, it seems that my USB 3.0 ports are not working. On the flip side, when I plug in my phone or a thumb drive into the USB ports, these devices are recognized in the BIOS. Also, I looked in the device drivers and it seems that my USB drivers are installed. There is, however, an unknown device, which in the details tab reads:IUSB3\ROOT_HUB30&VID_8086&PID_9D2F&REV_0021&SID_504C17AAIUSB3\ROOT_HUB30&VID_8086&PID_9D2F&REV_0021IUSB3\ROOT_HUB30&VID_8086&PID_9D2F Attempted solutions: I tried to reset all BIOS settings back to factory settings but when I did that my OS would not start until I turned secure boot and OS Optimized Settings back off. Also I tried looking for drivers on the website but  could not find any to do with the USB 3.0 ports. Looking forward to any advice anyone can provide in me fixing this issues.

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RELEVANCY SCORE 56.8

I've had my Lenovo Yoga 910 for a year and a half now and about a week or two after I got the laptop the standard usb 3.0 port (the type-A next to the headphone jack) stopped working properly. It still gives power to devices but cant transfer files, wether its my phone or any usb stick. It didnt really bother me because I had an adapter for the usb type-c. However, in about december last year the type-c port stopped working. I got it sent of, but for some reason it came back unfixed because they thought I had a problem with my trackpad instead of the ports and didnt have the time to get it sent back off. As I said, I dont really have the time to get it sent off for two weeks to be repaired and have gone thorugh every forum on the internet and none of the solutions work relating to the device manager, regedit and trying to find drivers online. I also can't find anythng spesific to this model so that also adds to my problem. Also, just a note that I have tried many diffrent devices through both ports and, I'm also sure that its a software issue not a hardware issue as the ports are clean and atleast the type-A charges my phone.  If anyone has any solutions please share because it has been driving me insane!

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RELEVANCY SCORE 56

The screen is on but only the mouse arrow is visable, can anybody assist?

A:Lenovo yoga 2 screen not working

hi Gharri
 
Welcome to the Forums.
 
When you said  "the screen is on but only the mouse arrow is visable", do you mean the Touchscreen is not working?
 
If the touchscreen is not working, try the following steps:
1. Open system properties to determine if the OS is detecting the touch capability.
   - Link to picture (Touchscreen not working, proceed to Step 3)
   - Link to picture (Touchscreen is detected, proceed to Step 2)
 
2. Press the Windows key? +R, type devmgmt.msc and press Enter. On the device manager, click view > show hidden devices and under Human Interface Devices section, uninstall the HID-compliant device touch screen (this is the driver that controls the touchscreen). When finished, reboot the system and observe.
    - Sample image
 
3. Turn off the machine and press the OneKey Recovery button and select System Recovery. On the menu, try to touch an item but don't proceed in doing the system recovery -- this is to check if the digitizer (the hardware part that enables touchscreen functionality) is working.
 
If the Touchscreen is working, boot back into Windows and backup important files then prooceed with the System Recovery.
 
If the Touchscreen is still not working even in the System Recovery menu then it's likely that the digitizer is faulty and you will need to contact le... Read more

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RELEVANCY SCORE 56

Hello - We have owned this Lenovo Yoga (product specs below) for about 3 years with no issues. suddenly, a handful of keys stopped working from the keyboard.  I can type just fine using an external keyboard, or by using the screen keyboard. The letters that don't work: g, i, o and p.   I updated the bios and all other drivers from the Lenovo site, hoping it was just a driver issue, but it seems pretty obvious that it's a hardware issue.  I deleted the kayboard from device manager and re-installed, as well.  I have swapped out Lenovo keyboards before, but this one looks different.  Using an external keyboard is not a long term possibility for this user.   Any thoughts?  Thank you all!Device:Yoga Laptop (ThinkPad)Machine Type: 20CD00BYUSOS: Windows 10 (64bit)Processor: 1x Intel Core i7-4600U Processor(i7-4600U): Memory: 1x 8GB PC3-12800

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RELEVANCY SCORE 56

onboard microphone not working. tried plugging in an external microphone to no avail. unit is newly bought. this is a very bad experience for me. first it was the micro hdmi, now this. it seems Lenovo produces defective products. i will never ever buy anything Lenovo again! researching the issues i'm having, i've read so many people have the same problem. both micro hdmi and microphone are defective. it's a hardware issue, hence a factory defect right out of the gate.

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RELEVANCY SCORE 56

The camera has been working with Skype.  Now not working and camera icon on Skype screen has line across it showing camera not working/available.   In Device Manager I have checked that the device is available (Lenovo EasyCamera).  I have checked privacy settings and camera is on.  I have downloaded an updated driver. The 'general' tab states 'This device is working properly'. My operating system is Windows 10.  Thank you SEJoseph - I have checked in Lenovo Settings and the camera icon has a slash through it.  I assume that means it is disabled.  If so how can I enable it? Problem solved - in Lenovo Settings - camera - set privacy to 'off'.  Camera now works with Skype.

A:Lenovo Yoga 500 Camera not working

Dear DIOM,
 
Welcome in lenovo community,
 
Please try to open Lenovo settings,
 
You can use the search bar next to the windows key >> Type lenovo settings,
 
After that check if the webcam is enabled or disabled.
 

 
Regards,
Joseph

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RELEVANCY SCORE 56

The cursor / touchpad on my yoga 700 has stopped working. The cursor came and went for a couple days but starting this afternoon, has gone full time MIA.  I have tried a bunch of stuff to try to get it to work, listed below. Called lenovo tech support and they wanted me to mail it in for troubleshooting but it is my work computer and I can't have it gone for who knows how long.  Anyone have any other ideas? Thank you very much I have taken the following troubleshooting actions:Restarted multiple timesSwapped between cpunters and tablet modePress f6 to enable/disable TouchPadUpdated Synaptics drivers and restart Deleted driver and reinstalled and restarted Tried the ctrl+alt+del trick to be cursor backTried using TouchPad at login screen, no joy. All of these were unsuccessful.   Please help!!!

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RELEVANCY SCORE 56

Hi all,I recently bought used Thinkpad Yoga S1 with a digitizer and win 8.1. My bad, I didn't check initially that digitizer was working and installed clean win 10. Then, when I trying to use build in digitizer within win 10 it's not working. I tried to install various wacom drivers, but have no luck.Then I reinstalled win 8.1, installed lenovo companion app and updated drivers, but it's no working on win 8.1 as well.I also tried to connect to digitizer with bluetooth on both versions of OS, but laptop can't find it. Could you pls let me know: maybe I doing something wrong ? I really mad about it.Thank in advance!

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RELEVANCY SCORE 56

Hey guys, I have a Lenovo Yoga 2 13 that I got without a hard drive. It has the special SFF-8784 SATA connector. I purchased an adapter to convert the SFF-8784 connector to mSATA, but the laptop would not recognize the drive. I could not even see it in the bios. Is it because the mSATA was not supported or was there another issue? Anyone have experience with this? Thanks!

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RELEVANCY SCORE 56

Has anyone had any luck solving this issue? When I skype the person on the other end can barely hear me when I speak at normal volume.It also does not work when I plug in my headset (with microphones attached) into the audio jack, I have tried three different headsets.I have spoken at/into the laptop microphone (without the headsets pluged in) and it made no difference in volume for the other side.I made sure that the mic is not muted or anything, its just not picking up on my voice very well, or at all.

A:Lenovo Yoga 900 Microphone Low/Not Working

Hi Juliana,
 
Welcome to Lenovo Forums.
 
Run a complete uninstall of skype.
https://support.skype.com/en/faq/FA10634/how-can-i-completely-uninstall-and-then-reinstall-skype-for...
 
The latest version is current 7.22.85.104. There is a possibility that the Skype of the body of the file is corrupted. Also, Re-installation (or update) of the audio device driver
 
Please let me know your findings.
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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