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Need help with Packet loss

Q: Need help with Packet loss

Hello, im hoping someone can shed some light on this, ive already tried a few things but to no avail.

Last weekend i registered some jitter on our internet connection, i thought it was just the ISP messing around so i waited 2 days but, the problem was still there so i called them, they reset the router completely but it didnt change anything. They also said everything looked fine on their end.

Now we have two stationary computers running on the connection, i told my brother to check the packet loss on his end, and he had none, i had him check multiple times that same day and i thought i would just format my pc incase of any viruses that might've caused some interference. I still have the same Packet loss after a complete format of my pc.

We, my brother and I, both have our internet cables go into a switch which then enters the router, i tried to switch my cable into another port on the "switch" and it didnt change a thing either.

Now, what do i do? if i have packet loss and my brother dosent, one would expect the fault to lie with me, but since i format my pc it would have to be hardware outside the pc? would it be my internet cable that just randomly "broke" ?

PS. Ive had the same ISP for a good while now and havent had any issues what so ever, the packet loss on my end just happend at random and decided to stay.

Any help would be greatly appriciated, this is annoying me to no end.

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Using a 3 week old Win 8 Lenovo laptop at work. Usually connect to internet via DSL 'guest' network at work (i.e. no network security passes etc. required) and via wireless at home. No issues until yesterday at work, when certain websites wouldn't load. Since connectivity issues are not uncommon at work, I didn't think anything of it.

Today, I managed to load 2 websites that I use every day for work, but no others. After 10AM no websites would load at all, not using Google Chrome or IE. Disabled and enabled network connection; no change. Attempted to use 'guest' wireless access; no difference. Network Status reported 100Mbps but when I pinged CNN, all 4 attempts timed out for 100% packet loss.

So I waited till I got home in case the work connection was just having some kind of issue (although I wouldn't know what). Restarted the laptop, and it recognized and connected to my home wireless network with no problem. But still no website will load using either web browser. Packet loss is similarly 100% to any website, but there is no packet loss when I ping the Gateway. I run BitDefender, and disabled it just in case some setting had gone awry, but there is no change.

All other computers at my house are working without issue - 2 towers, 1 private laptop and a second laptop issued by my employer and used daily on their secured network.

Since 95% or my work is web-based this is a serious issue for me. Does anyone have any thoughts?

Thank you ... Read more

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Does any one know a tool which is able to measure bandwidth, connection loss time, number of packet loss, switching time of a wireless network


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I have extremely fast dsl connection and after it's on for a while i get alot of packet loss. Wehn i ping yahoo i can get a 25% loss and somemtimes it takes a while for a page to download because of the packet loss. What are some ways i can fix this?

A:Packet Loss Causes

you can't. Two major factors are
1) DSL is just digital over the phone lines which are subject to all kinds of
'noise'. Sometimes a dial-up can't even sustain 9.6kb. I have experienced even hearing
the cross-talk from a neighbor when calling a friend.

2) the very nature of TCP/IP is 'contention'; the drivers write w/o permission and
then find out after the fact that the packets had collisions and need to be resent.
This is a major reason that TCP/IP only performs to ~70% efficiency.

The interesting issue is 'where do the packets get lost'?
If you are using TRACERT (Unix=traceroute), then it's the losses that are used to find the existence
of the intermediate nodes - - kind of interesting.
In addition, assuming a simple 3 nodes end-to-end (a->b->c), once packets
are received at b, any losses to c are recovered(resent) from b, not a(greatefully).

Ping will report losses from A --> .... -->Z and there's not way to improve the
efficiency end-to-end other that to (somehow) get a totally different routing.

Packet loss is a way of life.

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I am running Windows 7. I work from home and one of the systems is very sensitive to packet loss. My internet provider is cable and we average a packet lose from 50% to 80% on one of their hops. They have been trying for months to remedy the situation but is is not better. Is there anything I can do from my end to improve it?

A:Packet Loss

If you're getting that kind of packet loss, I can't imagine what you can do.

Let's take a look.
Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.

Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display.

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I have been experiencing packet loss on my cable connection. I can connect to the internet but I get timed out often. Is this a problem with the network card or the isp. I did a network diagnosis on the network through the help and support, the IP address always passes, the dhcp server and the dns server fail and also the IP gateway fails. I can ping my IP address,0%loss ping my default ip but get loss. When I ping yahoo .com I sometimes can get some loss other times it is good. I ping and was able to ping it but now it is 100% loss. Had cable company come out and changed some cable and connections in basement/ and new modem, got it working but it is now not working. That is the way it goes up and down.

A:Packet Loss

Do you have a router installed between your computer and the cable modem?

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how can i monitor the packets going to and fro from my computer? i want to because when i game every 2 or 3 mins i get really laggy and the game skips.

A:packet loss

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Hi, i previously had a windows xp pc with a wirelless g usb network adapter. I was getting a smooth connection. However, when i bought a new pc with windows vista premium, I started experiencing much packet loss. I updated the adapter drivers for vista off linksys' website, but i am still experiencing loss. This has been affecting my online games such as Counter-strike source and Call of Duty 4 where i get kicked from online games due to the PB error "No packet Flow" after 30 seconds.
Is there anything i can do and what may be the source of the problem?
Thanks in advance

A:Packet Loss

first find the game server name or IP address
then get a command prompt (run.>cmd) enter
ping servername (or ip address)
and you will get some timings. if there's no timeout or server not found message, then enter
pathping servername (or ip address)

it will take 200-300 seconds to run the test -- be patient

now you will see exactly WHERE in the network packets are being lost

you can COPY the report and paste into your reply

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Heya! ME again about the Packet Loss. Havent posted here in a while, but I need to get rid of Packet loss! It's driving me crazy! Anyway, I took a line quality test online:


Those are the results I got. I took it like a few minutes ago but I've had the problem for about 2 weeks now. A cable tech guy came to my house and rewired some stuff outside. He said my connection was fixed when it wasn't. So I called up cox HSI (my service provider) and they pinged my connection while I waited on the phone. They said I had 19% packet loss and they needed to send ANOTHER tech guy out here. No problem with that, just that I had to wait till' THURSDAY for him to come out. This is crazy. So is there anyway to fix this on my own possibly? Is the 'Packet Loss' on my side or the ISP's side? Could someone give me some steps on what to do? I don't run a firewall or anything, I cleaned up spyware, re-installed my whole entire windows XP, and a lot of other stuff. I could use help Thanks.

(P.S: I don't use a router of any kind. Meh Cable modem is directly connected to the back of my ethernet adapter inside my computer. I tried changing the slots of the ethernet adapter, still have problem )


A:Packet Loss

If you know someone with a computer that can lug it over to your house, you could try that. It would eliminate any possibility of it being your system setup. Even a laptop would do the trick, should be easy to configure for the cable modem for a test.

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Websites are loading extremly slow and sometimes go to "page not found". Cox tested the connection from their offices and said I was getting too much packet loss. They said if the problem was inside the house (bad modem, whatever) I'd have to pay $59 for the service guy coming out. I've rebooted the modem and router and made sure the pc's were clean in case some trojan was causing the connection problem. Every speed test I do hangs on the "uploading" part. I'm just trying to get an idea from experts if there's anything I can do to make sure the problem isn't my hardware. Only other thing strange I notice is that both my "receive" and "send" data lights on the modem are almost always solid now. They usually blink more. It's like I have a steady stream of data going in and out where I didn't before. I don't have an extra modem unfortunately to make sure that's not it but would a faulty modem cause packet loss with cox or would it just die all at once?

A:Packet loss - me or cox?

Well that was pretty gay? Moved me to security? Thank god for techguy. Idiots.

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I had dsl earlier this year and switched to Cable yet still seem to have a problem playing one and only one online game. So, two things, a pathping gives me these results any time of day or night:
2 10ms 0/ 100 = 0% 0/ 100 = 0% xx.xx.xx.xx

0/ 100 = 0% |

3 8ms 0/ 100 = 0% 0/ 100 = 0%

0/ 100 = 0% |

4 8ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |

5 10ms 0/ 100 = 0% 0/ 100 = 0%

0/ 100 = 0% |

6 9ms 0/ 100 = 0% 0/ 100 = 0%

0/ 100 = 0% |

7 10ms 0/ 100 = 0% 0/ 100 = 0% te-8-4-ur01.kodak.tn.knox.comcast.net []

0/ 100 = 0% |

8 11ms 0/ 100 = 0% 0/ 100 = 0% te-6-3-ar01.sharpsridge.tn.knox.comcast.net []

0/ 100 = 0% |

9 19ms 0/ 100 = 0% 0/ 100 = 0%

0/ 100 = 0% |

10 --- 100/ 100 =100% 100/ 100 =100% tbr2.attga.ip.att.net []

0/ 100 = 0% |

11 --- 100/ 100 =100% 100/ 100 =100% tbr1.dlstx.ip.att.net []

0/ 100 = 0% |

12 --- 100/ 100 =100% 100/ 100 =100% tbr2.dlstx.ip.att.net []

0/ 100 = 0% |

13 --- 100/ 100 =100% 100/ 100 =100% tbr2.phmaz.ip.att.net []

0/ 100 = 0% |

14 --- 100/ 100 =100% 100/ 100 =100% tbr1.phmaz.ip.att.net []

0/ 100 = 0% |

15 --- 100/ 100 =100% 100/ 100 =100% gbr1.sd2ca.ip.att.net []

0/ 100 = 0% |

16 --- 100/ 100 =100% 100/ 100 =100% gar1.sd2ca.ip.att.net []

0/ 100 = 0% |

17 --- 100/ 100 =100% 100/ 100 =100%

0/ 100 = 0% |

18 64ms 0/ 100 = 0% 0/ ... Read more

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I've had some issues with video streaming being poor, not always, but quite often. Browser loading can also sometimes be less than stella.

After doing a series of checks on pingtest.net I discovered there was some amount of packet loss, ranging from 1% - 4% dependng on where I pinged, and perhaps when. I really have no idea where to start with identifying the cause.

Could anybody point me in the right direction?

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I ran pingtest.net on both my desktop PC and laptop and I'm getting over 50% packet loss; although there are no symptoms of packet loss. The webpages load just fine. I sometimes get disconnected from online games. I called my ISP about it and they checked all the lines and modem and said there were no problems. Could my network card be dying out on me or something?

A:Packet Loss

Hello ecko

In relation to your problem, can you describe your network layout, i.e. how many computers are connected, how many routers, anf firewalls etc.

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Hello All,

I am running a Home Cable 15M Down 1M up ISP. I also have a linksys WRT150N.

My network has Cat 6e cable, 2 computers and 1 laptop.

My issue is when i VPN to work i get slow connections and 20 to 60% packet loss. When i disable the VPN the ping test is fine.

my laptop is through my work and is rinning 2G Ram, Cisco VPN Clinet they i cant configure.

I have changed the MTU setting on all PC's to 1430 as well as the router and it does not seam to help any. If i use the laptop direct or wireless or even with no router the Packet loss is still present when i am VPN'd

any ideas on what i can do, or try?

A:Packet Loss when i VPN

Maybe the VPN links are saturated? Or there is a bug VPN server's firmware? Or maybe one on your router? Or maybe your firewall is interfering?

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I'm experiencing a weird problem and i'm pretty sure it isn't my isp's fault considering none of my friends are experiencing this issue. When im using my computer, my packet loss jumps up to about 15-20% out of nowhere. I have no idea how it's happening. I'm running no torrent programs or any program that would do this (to my knowledge). To fix this i usually restart my computer and do a power cycle with my modem. Most of the time this will work, but sometimes i just watch it jump right back up. Even after fixing the problem it happens a few hours later. I really cant continue like this. any ideas?

A:Packet loss

go here for info on your problem...has a troubleshooter...


you can also try cablenut..


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Websites are loading extremly slow and sometimes go to "page not found". Cox tested the connection from their offices and said I was getting too much packet loss. They said if the problem was inside the house (bad modem, whatever) I'd have to pay $59 for the service guy coming out. I've rebooted the modem and router and made sure the pc's were clean in case some trojan was causing the connection problem. Every speed test I do hangs on the "uploading" part. I'm just trying to get an idea from experts if there's anything I can do to make sure the problem isn't my hardware. Only other thing strange I notice is that both my "receive" and "send" data lights on the modem are almost always solid now. They usually blink more. It's like I have a steady stream of data going in and out where I didn't before. I don't have an extra modem unfortunately to make sure that's not it but would a faulty modem cause packet loss with cox or would it just die all at once?

A:Packet loss - is it me or cox?

Connect directly to the modem with one computer and run the following tests.
Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.

Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display.

Read other 3 answers

I have packet loss, and randomly connection loss (but otherwise i have very good pings!) under windows 7 with two different computer with realtek 8111B and 8111E onboard chips. But there is no packet loss under windows xp with the same computers.

I tried old, new, and motherboard manufacturer's drivers, new windows 7 system without any antivirus software, disabled windows defender, in safe mode, but still the same. I have no router, just a modem directly plug into the pc.

Whats the problem? Windows 7 or realtek drivers/chips?

Can you help me?


A:Packet loss only in win 7, but not in xp

One thing to check is the firmware of the Modem.

There were a fair few changes to the network stack and networking in general, between the time of XP and Win7.

A few routers had problems with the change, and although It's not a common issue with modems' it may be worthwhile investigating if there are any firmware updates available.

If the modem is supplied by the ISP, they may even be willing to supply a replacement, especially if you have had the modem for some time

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I am very happy to find this forum and hopefully you can help me.
My question is pretty easy (at least I think). So I've been getting packet loss. I found out where it occurs. My question is, is that is this my ISP's fault or could this be caused by like a bad switch in the building? The reason why I ask that is because the IP starts with 192.168 and I'm guessing that could be the part of the LAN in the building? I'm not sure (I'm semi noob at this ). I just want to know if my ISP can fix this easily or if this is something more complex.
Thank you!






A:Packet loss

hmmm weird

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I was talking about my packet loss to a guy who plays css with me, but thats not the point. i get lag spikes all the time they last about 5 seconds. and its packet loss. i was told that windows xp service pack 2 along with wireless is the problem. He told me there was a patch for it . and i couldnt find it on microsoft. can i get some help. he also told me to put my router to short purmable or w/e . to send out less packets, so the packets dont go out like crazy. can some1 help me ? thx.

A:packet loss


i'm trying to find the proper hotfix


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Hey guys first post and hopefully only but I'm having troubles with my Computer and Packet loss, I'm in a house with 3/4 computers, none of the others have any problems (and yet the computer I run has the best spec!).

I'm running Windows 7 64bit and I've tried speedtest.net which gives me a ping of 1000+ also run pingtest.net which funnily enough gave me no packet loss but 500+ ping, I try to run CS:S (Counter strike) and I have a continual packet loss of 60/70. My computer is hardwired to the router (Netgear DG834G) but I also have a wireless card installed and I have the same problem when I use that.

I have pinged my router through cmd I get zero packet loss, no ping. I pinged yahoo.com and get these results:

Pinging yahoo.com [] with 32 bytes of data:
Reply from bytes=32 time=139ms TTL=53
Reply from bytes=32 time=289ms TTL=53
Reply from bytes=32 time=220ms TTL=53
Reply from bytes=32 time=268ms TTL=53

Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 139ms, Maximum = 289ms, Average = 229ms

With both wired and wireless connections I have set up a static IP to my router with port forwarding.

I have also tried everything with my Antivirus (NOD32) and Firewall (Comodo) disabled, but still to no avail.

I also tried what I read in another thread to run a speed test when my pc is in safe... Read more

A:Packet Loss

I have also noticed when I check "ipconfig /all" that my node type is peer-peer, could this be causing some problems?

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I've had 4-5% packet loss pinging to my ISP server for a week now. They tried everything, changing my LAN card, changing the cable, changing the Switch etc. Nothing seems to fix this, so they asked me to reinstall my Windows XP. My question is, can XP at all cause packet loss?

I'm on a LAN btw, and they pinged from their machine and they got no packet loss.

A:Can OS cause packet loss?

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Hello, I have done packet loss tests and it seems I get alot of it.

Here is a screenshot from PingPlotter to show what I mean. http://gyazo.com/4dfd8656e80701bd66547f7c214926c1

I get this insane amount of packet loss across every server and find it extremely annoying when gaming. Do you suggest any ways which help me to fix this problem?

Tech Support Guy System Info Utility version OS Version: Microsoft Windows 7 Ultimate, Service Pack 3, 64 bit Processor: AMD FX(tm)-8120 Eight-Core Processor, AMD64 Family 21 Model 1 Stepping 2 Processor Count: 8 RAM: 8093 Mb Graphics Card: NVIDIA GeForce GTX 560 Ti, 1024 Mb Hard Drives: C: Total - 2097050 MB, Free - 1548284 MB; Motherboard: ASUSTeK COMPUTER INC., M5A97 LE R2.0 Antivirus: avast! Antivirus, Updated and Enabled

A:Packet Loss

You would probably want to run tracert against each individual test site and then compare the results, hopefully you will see that the bottlenecks appear at the same place and that would be where you would want to concentrate your efforts.
Also go over to DSLReports and run a speed test, then follow the site's recommendations

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For a long time now i have noticed a big difference between the advertised speed of my internet (10mbps) and the actual speed of 1mbps, i know it is advertised as 'Up To 10mbps' but i don't think it should be that low. So i looked around and found pingtest.net who gave me this report:
(says 71% but it is consistently 88%)

and speedtest.net who gave me this report:

This confused me however because this gives me almost 10mbps, even though all downloads i try give 1mbps, this may be because it is not taking into account packet loss?

Here is some more information about my issue:
Make and models:
ISP: Telewest Broadband (Virgin Media)
Modem: CISCO EPC2100R2
Router 1: BELKIN F5D7230-4
Router 2: BELKIN F5D5131-5
Connection: All Wired
OS: Windows XP home SP2
Browser: Firefox
NOTE: my pc is connected through both router 1 and 2

Description of symptoms:
I have tried connecting my computer directly to the modem which i recall made it better but didn't fix it. We have also had our modem replaced recently with little or no result as to fixing this problem. So i am pretty sure its a fault with my ISP or PC.

Some Info from CMD:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Ollie>PING

Pinging with 32 bytes of data:

Reply from bytes=32 time=115ms TTL=51
Reply from bytes=32 time=108ms TTL=50
Reply from bytes=32 time=111ms TTL=51
Re... Read more

A:88% packet loss

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Just had a call with my ISP support person who didn't understand the difference between me tracert'ing/showing packet loss and what the speed of the connection is.

1. Wireless connection
2. Australia - Telstra
3. ADSL2+ (best I can get)
4. TP LINK TD-W8968
5. MSE
6. Ipconfig/all: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. - Pastebin.com

I want to know if I should buy a new router with DDWRT support. This is a router I bought second hand and I keep getting packet loss every 20 seconds or so. What are some cheap options for a decent DD WRT router that is only going to be utilized on a ADSL2+ connection? Or are there any other diagnostics I should do beforehand?


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hey guys .i need some help.
i am running win 7 ultimate.
with a 2mb connection.
but still i face lag while playing fifa 10 online.
why is it so..
why i searched evrwhere .
finally i cam to know that i have some packet loss problem .
but how to resolve it man.
plz someone help me out .

A:facing lag due to packet loss

Quote: Originally Posted by farhanfreak

hey guys .i need some help.
i am running win 7 ultimate.
with a 2mb connection.
but still i face lag while playing fifa 10 online.
why is it so..
why i searched evrwhere .
finally i cam to know that i have some packet loss problem .
but how to resolve it man.
plz someone help me out .

lik dude, we kinda need much more info. Lag? how do you like know? where does it like say?
have you like searched gooogle?

Like what kinda loss?

does that make it easier to understand?

We need much more information. please put your system specs in the box in the lower left corner of your posts. Then tell us about your network setup, etc

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Hi all,

I'm getting a large amount of packet loss at a particular hop in my connection to a site I use daily.

I've actually been having this trouble for nearly a year, and I've finally decided to see if anyone can even suggest a way for me to improve this.

When this first happened I contacted support for the site and they said it was my ISP, so I contacted my ISP who of course told me it wasn't their fault either.

I've had a lot of trouble with accessing my inventory from the "asset servers" for this site, and support tells me it's a packet loss issue. So I ran WinMTR to get an idea of what is happening where. I located the main trouble at ae-1-100.ebr1.Denver1.Level3.net ... and told my ISP this. They provided me with an email address for the company owning the 'server' or 'node' (or whatever the heck you call it) which is causing the trouble. Of course my email to this company went completely unanswered.

Is there any sort of BBB for such things, or some other way of dealing with this issue? I have waited a year for things to change but they never have, and 50% or more packet loss is simply pathetic. I do business in a virtual world online and it kinda irks me to not have access to my assets simply because of one bad hop in the chain.

Well anyway, thanks in advance. Any advice is greatly appreciated!

A:Packet Loss Issues

the level 3 server might be your ISP's bottleneck to the net. in other words, it might be who they get their internet from. I might try them again asking this question to be sure. If it truly is not there access point to the net, and just some random hop between you and the SL servers, there probably is not much that can be done unfortunately.

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My packets are always lost. When I do a ping test for a lower number it says that the packets were received and zero were lost however when I actually change the MTU to a that same lower number it says my packets are lost. It doesn't matter how low I change it either. Packets are lost even directly connected with Ethernet.

A:Packet loss even after I change my MTU

Why are you messing around with the MTU setting?

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For a month now I've been getting about 10-20% packet loss on my home network. When this started I hooked up my cable modem directly in to the outside line, and then my computer directly in to the modem. I got the same result. I also tested it with another modem. Charter told me that I need a DOCSIS 3.0 modem, so I got that, same results.

Since then, all cabling and splitters in the house have been replaced. The cable from the outside box to the inside has been replaced along with something else in that outside box. Charter tech (3rd one since this started) came today and replaced the actual line running from the pole to my house, he came inside, ran a ping test... same result.

Does anyone have ANY idea what could be the problem? The tech has no idea, and says he will submit this to his supervisor who will run tests from his office and then call me with what he finds. But that will be on Tuesday.

A:Intermittent packet loss

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

netsh int ipv4 reset reset.log

nbtstat -R

nbtstat -RR

netsh int reset all

netsh int ip reset

netsh winsock reset

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Is anyone aware of a known issue with Vista 64-bit edition and broadband internet access? I've been to several homes now where the customer has bought a brand new pc with Vista 64-bit edition fresh out of the box and connected to their internet connection they have massive packet loss.

The PC's are typically Dell's, but most of the customers have had other PC's running XP or Vista 32-bit edition and all is fine. I don't run 64-bit so I'm unable to test at my own home.

A:Vista 64-bit Packet Loss

There have been many complaints with Vista-64 and driver issues. One issue is that the 64 bit version REQUIRES signed drivers, and since it's pretty rare, many manufacturers have not gotten around to creating them.

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I have broadband highspeed internet connection and I connect to the internet via a modem and a router...so esentially it is wireless. I use a laptop with Windows XP. I mostly play games online...mainly Q3 arena, but face lag issues. (Pls dont jump on me saying I shld have posted this in the Games section). I have 2 questions -
1. Can using a wireless connection cause lag in the game? (I dont think it should)

2. Is there any website/tool that can help me determine if there is any packetloss happening or not??

The ppl playing with me say that I shld check if packetloss is happening. I dont know how I can check that...I went to www.dslreports.com and under their tools, I tried their packetloss test, but I waited and waited....it din't show any results. Any other sites/tools where I can do it for free?

I appreciate your help

A:Packet Loss Happening or not??

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Hey this is my first post on here and i have a 90% packet loss between 6 and 11 pm. Here is the email i sent to my ISP. (Adam Internet)

I have been experiencing alot of trouble with my internet connection which is currently provide by you. The internet is fine all day until about 6 PM UTC +9:30. I play a computer game (Minecraft) and play on a server over the internet. The server is hosted by another player but my friends play on the server and they don't experience any lag. Between the hours (Give or take 1 hour) 6PM to 11PM I am on the internet and do not experience any dropouts but the game becomes so laggy that i am unable to do anything. I have called your customer support multiple times and the first time i was told that it was fixed but if the problem occured again to call my phone provider, the problem disappeared for the rest of the night but sure enough the next night it returned. So i called Telstra and they ran a test on the line and during that test i experienced a perfect connection all night. The next day they called and said the line was fine and there was no problems on it.

Additional details:
Plan Type: AdamEzyChoice 100GB
Problem has been occurring for about 2 months now.
My download usage is 1/100 GB.

Please help me in fixing this.

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I've been having very high packet loss (20-50%) for the past 3 days. I didn't install any new hardware or software prior to these problems. A tech from Comcast is supposed to show up tomorrow to test my lines. But, I'd like to educate myself first.

I first started noticing the loss when webpages would literally take 1-2 minutes to load, even though I have cable service. Pings result in high losses, even occasional (yet rare) loss to my Default Gateway. Tracert shows packet loss in almost every hop, even the first hop (again, rare). I even have trouble checking email.

The Line Test on dslreports.com shows that almost all of my loss is at my system. Bandwith tests are showing on average (when they actually work) 700/70, but my advertised speeds are 1500/250.

However, my cable modem is showing an adequate signal. I've replaced my NIC card to rule that out. I've run commands "netsh int ip reset resetlog.txt" to fix any tcp/ip corruption, and command "sfc /scannow" to fix any Windows file corruptions. I have also done all the typical checks: cable wires are tight, reset modem, uninstalled firewall & anti virus softwares, removed router and plugged modem directly into computer, placed the modem more than 2 feet from any monitors...

Can anyone recommend anything that I haven't already checked?


Modem: Motorola SurfBoard SB5100
IP: Comcast Cable 1500/256 kbps

A:High Packet Loss

If you live in an apartment, one of your neighbors might have gotten Cable instaled this week. It happened to me when I first got Cable Inet. For some reason they taped in to my cable line to give the neighbor a cable feed. The splice was just enough to send me off the end. Started loosing packets and sync both.
Oh and in the Surfboard you should be able to access the internal page to check what it's getting. IP for the Modem page should be if I remember correctly.

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Hi, It's my first time posting on this forum, so I apologize if this is in the wrong section.

Recently (about a week ago), I started experiencing a high percentage of packet loss while using the internet.

It started out with what I thought was just "regular lag" or ping spikes while I was gaming. However, after checking with command prompt and pinging the game servers, I found out that I was having an obscene amount of packet loss (about 80%-90%), but other than that, when packets were in fact returned, my ping would be perfectly normal (usually 88 ms). Usually when I'm experiencing lag while gaming and check the ping, the packet loss is minimal, and my ping would hover around the 500 ms - 1000 ms+ range. So this was the first sign that something was amiss.

The day after this happened, I started experiencing severe latency issues when just surfing the internet normally. Webpages would frequently take minutes to load or even fail to load all together, and all the while, I never disconnected from the internet once. I did the same thing as I did with the game servers and pinged pages like google.com, and I found the same issue - severe packet loss (100% packet loss for MINUTES at a time) interspersed with brief periods (~30 seconds max) of perfect ping.

The problems did not seem to stop getting worse there. Up to this point, these packet loss issues only occurred while I was using the internet during the night. In the morning, packet loss would be minim... Read more

A:Severe packet loss.

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Hi I have a Windows XP SP3 with Road Runner Turbo and I have been experiencing major packet loss. I get massives pings on Ventrilo of 30000ms and I made some recent test and I have reported that my upload speed was at 42kbps. the strange thing is that my download speed is fine. at 16Mbps. I have been experiencing this problem for 5 weeks now. we called the ISP. they came in 5 times, and never found out what the problem was so it might be my machine. I have a Hijack this for the current system info so you can pinpoint anything that maybe suspicious. My Modem is a Arris and I use a router which is a linksys WRT54G. its not connected right now so its directly connected to the modem right now. Here is the HijackThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:43:22 PM, on 7/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\ccP... Read more

A:Unusual Packet loss

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I have been experiencing random packet loss for the past 2 weeks. I can't seem to figure it out for the life of me. This computer is linked to the model via powerline on ATT DSL. The is the only computer that I am having issues with so it has to be a computer issues most likely. I have called my ISP, they checked the link and everything is good they tell me. They stated it was most likely the antivirus (Bitdefender). So I went through the settings and everything looks good. The connection is trusted, not sure why it should be blocking it.

Tried to uninstall the software and disabled the firewall, but to no success. It will work for maybe an hour at random times of the day. When I ping the connection I will get a 25% - 75% loss of packets at time of downtime. My main computer has no issues and the other 2 that run off wifi. I even tried switching ports on the modem but still nothing. I tried messing with different speed&duplex settings but that didn't help. Also uninstalled the network driver and did a reboot, still nothing.

A:Random packet loss

Hi, Welcome to Sevenforums.

Have you tried different cable? For a DSL modem latency is normally 10 to 70ms. You can use Ping plotter to measure the latency and post it here.

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As I'm always experiancing delays and such. So I ran a pingtest at pingtest.net and here are the results http://www.pingtest.net/result/3334956.png and thats not even that long to the server, and it shows a 59% packet loss.
My computer specs are:
CPU : AMD Athlon 64 Processor 3800+ 2427
Bus Speed : 200 MHz
Motherboard : MSI MS-7369
Memory : 2048 MB (162ns)

What can I do?

A:Major Packet loss

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Hello,I am having trouble with packet loss sometimes at 50%, on my desktop but not on my laptop. The desktop is an AMD machine with x64 windows 7 installed. I have a wireless card installed alongside the built in Ethernet port. Both wired and wireless produce the same amount of packet loss. When I run a ping test I generally get response times of 15-25ms from Google. When I open Firefox or Internet Explorer it takes a good 5min to load the google homepage. I ran a complete avast boot scan without problems. I also ran ComboFix, the log is attached. Any help would be greatly appreciated.Thanks, ScottUPDATE: I just ran ccleaner to see if it would help. It seems to be partially working now. The problem I am having now is very slow download speeds. My upload speeds are around 2.5mb and my download speeds are maxed out at 100kb. I will check tomorrow to see if it is just a slow connection speed today. Origin is downloading an update at 15kb :/Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

A:Packet loss on only one computer

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I've tried calling Cox Internet but they seem to just do the same thing every time. Resend the signal then tell me they can send a tech support guy in another week.

My computer is connected directly to my modem and the internet works fine (speed is also sketchy though, using a generic online speed test i get anywhere from 2mbs down to 5mbs down, my service is 6 mb down 512 up)

This would not be noticeable if I didn't play some online games on my computer as well as console games. But I did notice it and decided to use a few programs and games I know to try and calculate if it was high packet loss. Here is one of the results.

| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
| - 0 | 267 | 267 | 0 | 16 | 47 | 31 |
| 24-234-1-225.ptp.lvcm.net - 0 | 267 | 267 | 0 | 10 | 47 | 16 |
| 24-234-5-161.ptp.lvcm.net - 1 | 267 | 266 | 0 | 10 | 31 | 0 |
| 24-234-6-125.ptp.lvcm.net - 2 | 266 | 263 | 0 | 10 | 47 | 0 |
| 24-234-6-109.ptp.lvcm.net - 2 | 266 | 263 | 0 | 12 | 32 | 15 |
| 24-234-6-2.ptp.lvcm.net - 12 | 266 | 235 | 0 | 13 | 47 | 15 |
| dukedsrj01-ge610.tc.at.cox.net - 0 | 266 | 266 | 78 | 104 | 218 | 125 |
| dukedsrj02-so010.tc.at.cox.net - 1 | 266 | 265 | 78 | 104 | 171 | 125 |
| - 0 | 266 | 266 | 78 | 104 | 141 | 109 |
| lkhnsysl02... Read more

A:I am getting high packet loss

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So I've been using a wireless network, which was working fine for a while and all of the sudden today I tried to play an online game on my xbox and it kept freezing and lagging horribly. But my signal indicator appears to be strong. I found a site called ping test and now I see that I have an 88% packet loss!

I have no idea what would cause this but I suspect roadrunner, as the service appears to have declined lately, but I thought I would check to see if there is a solution. I tried switching the channel on my router, but that hasn't helped. The only thing I can think of to do next is to test the connection directly from the cable modem, and make sure it is not the router.

The reason I suspect the cable is it has gone completely out a few weeks ago, took them all day to fix it, and the week before that there were connection issues. Also the TV was pixelated frequently, like it wasn't receiving good bandwidth. Time Warner used to be good, but I think the service is declining.

Is a way to test the router?

A:Solved: 88% packet loss!

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I need help . I am getting anywhere from 12%-48% packet loss and need help learning how to fix it. I use 64-bit vista, a surfboard cable modem no router all hardlines to the computer. I have been looking around and have tried troubleshooting it before but finally i figured id ask for specific help. If anyone needs numbers/specs/ anything to attempt to help me respond and i will put them up as soon as i can. Ask whatever questions that could lead to theories as to why. I already have replaced my old modem (ordered this new surfboard one), i replaced wires, and I defragged my HD. So I'm relatively sure my hardware isnt a problem. It COULD be flaky ISP hardware in the area, but i think it may just be me having some setting screwed up. This problem only started when i moved several blocks away from my university dorm to a new apartment though. I dont know if universities have different protocols that allowed me to have some settings different and it would work their but not my new place.

I have normal jitters and normal latency nothing high.

Also i have contacted my ISP they say everything is fine, techs have been here, they say everythings fine, and the normal bull from the ISP i use Mediacom in Iowa City, IA.

I of course can post screen caps of pingtest.net, speakeasy.net, dslreports as well


A:HUGE packet loss

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Okay! I have been having this issue for about a month now. Everyday from 7pm - 11pm, my internet has random lag spikes and my computer recives packet loss. I've tried calling my ISP (Rogers Cable, i live in Toronto, Ontario), and everytime i talk with some one, they tell me something different. At random times during the day, i won't be able to open my homepage for 10 minutes, it will be connecting, and then won't open the page, if i keep refreshing sometimes it might open (it all depends on the moment when i'm receiving spikes).

I have a 6MB high-speed cable connection. First, i called my isp and they told me they were pinging my modem and they could see lots of packet loss, they pinged my neighbors (i live in a building by the way) and they could see some packet loss with some of my neighbors. They submitted a ticket and a tech guy came to our building to check all the wiring or whatever he's supposed to check.

A few days later i got a call from Rogers, they told me the issue was resolved, but obviously it wasn't, because i was still getting the same issue at different times of the day. I called them again and this time, they told me that the problem was from my side, so they booked an appointment for a technician to come to my apartment and check everything out. When the technician came early during the day (4pmish) he pinged my modem and obviously he said that everything was fine, i told him that i knew it was fine just because the interne... Read more

A:Packet Loss Problem

When you're having the problems, try this:

Register at DSLReports and run their Line Quality Tests. Post the results link from the top of the test display page here.

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For a week now, I'm getting this sudden packet loss on my local network. There's 2 numbers I ping to check, one is and the other is I'm getting 2-3% packet loss, sometimes even more, on the first one for a week. So I call my ISP, they think the cable's faulty, so they change the whole thing. But it still doesn't solve anything.

What can be causing this problem, it's really annoying when trying to surf or download etc, they stop and start the whole way. And this all started all of a sudden, I never had any packet loss issues before.

Please help.

A:Getting weird packet loss

this is a local network problem, I'm surprised your ISP did that, but whatever. Try pinging and see if you still get the packet loss, if so you've got a problem internal to the computer ( is the loopback address, it's pinging itself without going through any cables).
Also may I ask how long the ethernet cables are and if they pass the power cable of things that can chew a lot of power? (TV's microwaves etc.).
Ethernet cables have a maximum length of 100m but if they're close to active AC power it can cause interferance in the cable and hence packet loss.

Last thing, its probably better for this to be in Internet & Networking->Networking rather than in Hardware.

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Hi, my mcafee subscription ran out a few days ago so i downloaded avast anti-virus and comodo firewall as my security center, but since i have tried to play a game (battlefield 2) and i keep getting kicked for high ping, which is silly because i have a 20Mb connection and never hav a problem with lag or high ping.

So anyway i used a site to check what my ping was and it says....

"PING ( 56 data bytes

--- ping statistics ---
20 packets transmitted, 0 packets received, 100% packet loss"

I have never had any problems like this before, though i have disabled both my anti-virus and firewall and i still have the same problems, the thing i find weird is a can use my internet fine just cant play any mp games.

Any help is greatly appreciated, if you need anymore info jus ask.

A:100% Packet Loss *Sigh*

My first thought is that the Comodo firewall is blocking other connections from coming in, so maybe you need to add Battlefield 2 in the exceptions.
You would probably get better help if you were to go to the networking or gaming support sections.

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My situation is as followed; until recently my internet was fine, I'd have no problems, but for a few weeks now I've been hovering around 200+ ping and about 60% to 90% packet loss rendering pretty much anything I do impossible. Sometimes it's a spike that lasts for a few minutes, but it can go as long as the whole day.

The problem is that I'm in University and I share a room with another person, he is not affected by the lag. He claims to have lag, but when I look over at his screen, he sits nicely at around 80ms in his game. I've caught him once when he was out of the room torrenting a movie, but that would affect his own internet too right? Also, I notice that whenever he is asleep or not home with the computer off, my lag stops and I can continue doing everything as normal.

So what I'm asking is, is it something on my own computer thats causing my lag, or is my roommate (un)intentionally doing something to me?


PS: This is what pingtest is telling me.

A:Packet Loss Constantly Around 60%-90%

if he's sucking up the majority of the bandwidth downloading torrents then you will have issues with ping and packet loss , my guess is his torrenting is taking priority and you are getting what is left over..

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I have been having issues all day with my internet. i.e. lag, video streaming slow, online gaming freezing, loss of connection.. After doing two independent Ping Tests the connection speed is fine but both record Packet Loss. Please explain.

A:Internet packet loss: what does it mean?

This might be of some use:

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Hi All,

Let me start out by saying my knowledge of networking is limited at best!!

I have a Linksys DG834G wireless modem but have been forced to run it directly connected to my PC to make it usable.

When wireless the signal only has to travel approx 10 meters through 1 stud wall and the signal strength is normally always good, however it seems to regularly (ie at least once a minute) drop out meaning I cannot play any online games as the lag is unbearable.

I want to check this, when I ping a site sometimes all 4 return within 35ms other times 3 out of 4 timeout. Is there a site / programme that I can run an extended ping test (ie send 30 pings over the course of 1 minute...) so that I can check this theory?

Thanks in advance.

A:Testing for packet loss

ping -t

or whatever address u want
this will continue until u stop it. use control + c to stop it.
best of luck


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