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Fake System Process Crashed

Q: Fake System Process Crashed

Hi, I have this problem of a blue screen showing on my desktop saying,"system process at address OxE 4783995 have just crashed" and I couldn't get rid of it no matter what until I log into safe mode. My friend recommended me to download and run Rkill from this website but I could not access the link that my friend gave me.

Any kind souls who knows how to deal with the problem please help me with it.

Thanks!
error.jpg 5.73KB
2 downloads

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RELEVANCY SCORE 200
Preferred Solution: Fake System Process Crashed

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 54.8

Logfile of HijackThis v1.99.1Scan saved at 8:31:39 PM, on 23/09/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5700.0006)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Dell\QuickSet\NICCONFIGSVC.exeC:\Program Files\Intel\Wireless\Bin\RegSrvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Intel\Wireless\bin\ZCfgSvc.exeC:\Program Files\Intel\Wireless\Bin\ifrmewrk.exeC:\WINDOWS\stsystra.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\Program Files\CyberLink\Power... Read more

A:Ad-aware Crashes Into A Blue Screen With Message: Stop:c000021a (fatal System Error) The Window Logon Process System Process Te...

Hi george_527,

We're studying your log right now and will be back to you a.s.a.p.

Thanks for your patience.

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RELEVANCY SCORE 54.8

:( I dont know how to fix this blue screen error. The last thing i did was install outpost firewall. Then i rebooted and it went to the welcome screen. And something detected Winspy2.0 and i removed it. Then i got the BLUE screen message and i cant go into safe mode or "last known good config"
Please! help. Thanks.

A:stop c000021a {fatal system error} the windows logon process system process terminate

does this help your issue with the system.

http://support.microsoft.com/?kbid=316503&sd=RMVP

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RELEVANCY SCORE 54.4

Hi! I got this message of malware (I clicked to remove) during some surfing on firefox and after a while the explorer.exe closes with an error. I try to open it on task manager and it says that explorer can't be found!
I rebooted and then I got this message "c000021A {Fatal System Error}, The initial session process or system process terminated unexpectedly with the status of 0x00000000 (0xc0000034 0x001008ac) The system has been shut down" and can't get anywhere.
I can't even go in safe mode, the same error messages appears!
 

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RELEVANCY SCORE 53.2

Here is how it went, i turned on my computer and noticed a very slow startup. Went to the homescreen and noticed all my icons missing except for two of em. I get multiple "windows delayed write failed" error pop up with the message
"Failed to save all the componets for the file \\System32\\{randomnumber}
Plus Critical erros pop up on the bottom right saying my harddrive is messed up. Below i have the Hijackthis scan and dds, along with the attach file.
Thanks for your time
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:15:25 PM, on 1/4/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16912)
Boot mode: Normal

Running processes:
C:\ProgramData\DcyvoCqXiFehT.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\ProgramData\W4k8gyNFlfdK1I.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe... Read more

A:I believe I have the Fake System Check/Fake AV (system 32 errors/blackdesktop)

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RELEVANCY SCORE 51.6

I have a compaq presario cq57-339WM. It crashed in the process of reloading windows 7 32 bit it says no device drivers.Can you help me with this?

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RELEVANCY SCORE 51.6

Hi, I'm hoping someone can help me (I posted once before but it hasn't been answered in 2-3 days and my log file looks like its had some drastic changes). I also wanted to be more detailed.

I've done virus scans with AVG and spyware scans with SUPERAntiSpyware and they don't seem to be fixing my problem. I'm getting bombarded with pop ups constantly, I've suddenly got two new anti-virus programs (AntiVir and Antivirus 2010, neither of which I downloaded, and I can't get rid of them, and they keep giving me alerts constantly). The Antivir program is causing my computer to go into a "fake crash." (The reason why I know its the Antivir program is because Antivir appeared on my computer a day before Antivirus 2010 did). I figured out it was fake because the blue screen had some typos in it. Also, sometimes I'll be listening to music or playing a game and the computer will go into a fake crash and I can still hear everything that I was doing run in the background. I've been getting random shortcuts to porn sites pasted on my desktop, I delete them but they reappear immediately. Since my last post, I tried removing suspicious looking files from my computer using Hijack This, but was very wary because I didn't want to do anything to permanently damage my computer, so I only removed ones that looked blatantly obvious. My computer was fine for a short while afterwards and then everything just came back, and it seems to be ge... Read more

A:Pop ups/Fake Alerts/Fake System Crash/Random Shortcuts Appearing on Desktop

Welcome to TSG

Please download Malwarebytes Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform Quick Scan, then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply with a fresh Hijackthis log too.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.
 

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RELEVANCY SCORE 50.8

Windows 7 32 bit. Went through a lot of trouble today. Started with a fake MTR.exe that plagued my system and forced me to run MWB in safe mode just to rid of it. Then I deleted my Temp folder. Afterwards, the MTR problem went away only for me to find that webpages kept popping up randomly directing me to infected websites. Also, MWB couldn't delete a Winlogon (Shell) registry file that was infected. My friend said that I should try ComboFix and it rid of the popups and the Winlogon problem. I ran another MWB scan and it said my computer was clean. However, a few hours later, my netbook became infected again and used the Fake System Cleanup into tricking my mom (owner of the netbook) to letting it infect the netbook. I quickly switched into Safe Mode w/ Networking (what I'm on right now) and let MWB run (log will be posted). I deleted the files that MWB found but to no avail, the redirects kept happening. In addition, the malware hijacked my start menu leaving me with no shortcuts and hiding all my files. (Is there anyway to "unhide" all of these files?)Anyways, I used Defogger just in case and ran dds. Then I ran gmer but I had an error which it said an instance of a driver was already running. This limited me to only Services, Registries, and Files. I'm not sure if this is because of the malware or b/c I'm in safe mode. Here are the logs (dds, gmer, Malwarebytes in that order.).DDS (Ver_2011-08-26.01) - NTFSx86 NETWORKInternet Explorer: 8.0.7600.16... Read more

A:Redirects/Fake System Cleanup/Fake MTR.exe/Popups

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/427342 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 50.4

Hey, I'm struggling to find anything to remove this fake app attack virus thing. I don't know what site I got it from and I have tried numerous full system scans and searching online for help. I came across this site and was wondering if anyone would be able to help me out.
 
Toshiba
Processor: Intel® Core™ i3-2350M CPU @ 2.30GHz 2.30GHz
RAM: 8.00GB (7.89 GB usable)
System type: 64-bit Operating System
 
couldn't tell you anymore than that I am afraid.
 
I saw this thread http://www.bleepingcomputer.com/forums/t/519643/firefox-crashes-norton-fake-app-attack-misleading-application-file-download-3/ and was wondering if I did the same thing would it work?
 

A:Google Chrome crashed -Fake App Attack: Misleading Application File Download 3

Hello -
Please note that link was from Virus, Trojan, Spyware, and Malware Removal Logs        
 
Each system is looked at one at a time, and yours may not be exactly the same.
Any small alteration to the O/S may mean another method should be used.
 
If you need more assistance, please Fully read and follow the instructions in the Preparation Guide For Requesting Help starting at Step #6.
 
NOTE :If you are unable to complete any step, still post the topic and leave a full description of your problems.
 
When you have done that, start a new topic and post the required logs to  Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT Here, for assistance by the Malware Response Team Experts.
 
Please Use Copy and Paste for all your responses, and Do Not Attach them unless your helper requests this.
 
If HelpBot responds to your topic, please follw his Step #1 so the team will be notified.
 
After doing this, please reply back in this thread with a link to the new topic so we can close this one.

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RELEVANCY SCORE 50.4

Everytime I start up my desktop, a fake windows security center message comes up trying to get me to install a fake protection system software. When this windows security center message comes up, it also adds three shortcuts to my desktop to porn sites. This virus is hindering me from using various software such as Malwarebytes, Spybot, and it wont let me install Hijack this. Also, this virus is making Internet Explorer practically unusable (using Safari right now). Please help me, it would be greatly appreciated.

A:infected with fake protection system/ fake windows security center/ fake security center alerts

I forgot to put this, but I am using Windows XP
One of the sample messages from Security Center Alter asks if I want to block a suspicious software called Trojan.Win32.Agent.dcc. This "Alert" has popped up many time, but warning me about different trojans.
Also, in the lower-right tray, messages are continuously coming up saying stuff like keyloggers, exploits, and etc have infected your computer.

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RELEVANCY SCORE 50

Hello,
 
Our HTPC got infected with virus:
C:\Users\Rita\AppData\LocalLow\Move Networks\Tssjgwzkpwxk\Qtnhygxoegxf\bewzwczd (bewzwczd.exe *32)
 
Here is FIRST.txt:
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-11-2014
Ran by Rita (administrator) on LIVINGROOMPC on 03-11-2014 12:57:41
Running from C:\Users\Rita\Desktop
Loaded Profile: Rita (Available profiles: Rita & UpdatusUser)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(AVAST Software) C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Lavasoft Limited                                                  ) C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
() C:\Program Files\NVIDIA C... Read more

A:Fake Google Chrome Process

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/554585 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 50

Hi Bleeping Computer, I have a computer that has been infected.  I've downloaded FRST and created the frst file.  Can anyone help me create a fixlist file?  Here are the contents of the log. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 06-10-2014 01Ran by mtoffice1 (administrator) on RA-MT-PC08 on 08-10-2014 12:35:26Running from C:\Users\mtoffice1\DownloadsLoaded Profile: mtoffice1 (Available profiles: mtoffice1 & Syngent)Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)Internet Explorer Version 10Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Processes (Whitelisted) =================(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe(ESET) C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe(UltraVNC) C:\Program Files\uvnc bvba\UltraVNC\winvnc.exe(UltraVNC) C:\Program Files\uvnc bvba\UltraVNC\winvnc.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe(Intel Corporation) C:\Windows\System32\igfxtray.exe(Intel Corporation) C:\Windows\System32\hkcmd.exe(Intel Cor... Read more

A:Fake Chrome process taking up all cpu

Also along there are multiple dllhost.exe *32 processes running.

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RELEVANCY SCORE 50

I have seen this same problem on the forums but I need a specific fix that works for me. There is a process that appears on startup that claims to be Google Chrome but obviously is not. You can't end the process and even when you boot into safe mode and delete the file, it just loads up from another location. It roams around in: C:/Users/gordon2/AppData/LocalLow. I found the same problem on another page on the forum but the fix that was used does not work for me due to file and folder names being different. Please create a fix like the one used in the other forum that I can use to remove this malicious process. http://www.bleepingcomputer.com/forums/t/551943/fake-google-chrome-processes/
 
I have attatched logs from FRST that will give you the information you need.
 
Also attatched is the fixlog.txt file that was used in the last forum, but does not work for me since the file and folder names are different.
 
Thanks for your help.
 
-Benjamin

A:Fake Google Chrome Process

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/555149 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 50

Hello,
 
I have seen a handful of people with what appears to be the same virus/malware I am suffering from on this website. I am hoping you guys can help me generate the appropriate fixlist file i need to remedy my computer of this issue.
 
I have disconnected the infected computer from the internet per reccomendation on some other posts which seems to have stopped the virus/malware from continuing to open up tons of fake chrome procceses. However I assume If I were to recconnect to the internet the problem would once again begin. have downloaded FRST in preperation to run it and share the log with you to get a head start. Any assistance you can provide to help resolve the issue would be a big help.
 
Thanks

A:Fake Chrome Process Malware

Hello, 
 
FRST logs are not permitted in this section. However, if this is the malware I suspect, we should be able to deal with it using the following method. 
 
STEP 1 Autoruns
Please download Autoruns and save the file to your Desktop.
Right-Click Autoruns.exe and select  Run as administrator to run the programme.
Click Agree to End User Licence Agreement (EULA).
Allow the programme to scan. Wait until you see Ready in the bottom left corner. 
Click File, then Save, name the file Autoruns Log.arn and save to your Desktop. 
Close Autoruns.
Upload the log (Autoruns Log.arn) to my channel.
 
STEP 2 Batch File
Press the Windows Key  + r on your keyboard at the same time. Type Notepad and click OK.
Copy the entire contents of the codebox below and paste into the Notepad document.

@echo off
(
echo Enumerating Contents of Directory. Please wait...
echo.
dir %userprofile%\AppData\LocalLow /s
echo.
echo -== EOF ==- 
) 1> results.txt 2>&1
notepad.exe results.txt
del %0

Click Format. Ensure Wordwrap is unchecked. 
Click File, Save As and name the file dirlook.bat. 
Select All Files as the Save as type.
Save the file to your Desktop. 
Locate dirlook.bat  (W8/7/Vista) on your Desktop.... Read more

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RELEVANCY SCORE 49.6

Hello all. I've tried several things to no avail. I need some extra help.A friends PC is getting this error: STOP: c000021a [fatal system error]Windows Logon Process system process terminated unexpectedly with a status of 0x00000080' (0x00000000 0x00000000).The System has been shut down.What occurred before this error popped up:1. Upgraded dvd43 software, booted, and this error came up.I have tried multiple things.1. Ran the bootfix2. Tried the Recovery Console with their diagnostics3. Tried to get to Safe Mode and it will not load, goes back to this message.4. Tried to overlay the XP image (refresh it), no avail, back to the same message.I haven't found anything on the web that can help me so far. Looking to take the next step and ask for help.

A:Windows Logon Process system process terminated unexpectedly with a status of 0x00000080

0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATEDThis occurs when Windows switches into kernel mode and a user-mode subsystem, such as Winlogon or the Client Server Runtime Subsystem (CSRSS), is compromised. Security can no longer be guaranteed. Because Win XP can?t run without Winlogon or CSRSS, this is one of the few situations where the failure of a user-mode service can cause the system to stop responding. This Stop message also can occur as a result of malware infestation or when the computer is restarted after a system administrator has modified permissions so that the SYSTEM account no longer has adequate permissions to access system files and folders.I've never gotten this particular error...but if I did, i would treat it as a malware situation until proven otherwise.Louis

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RELEVANCY SCORE 49.6

I have a DLL that I got recently around the time that I got the Malware called xxafxcg, which appears to be a fake ActiveX DLL possibly from a rat hacker that is attacking my PC. Other info is listed below.

I got the Fake Chrome Process Malware around a week ago, but did a System Restore which seemed to have gotten rid of it until about an hour ago (11/20/2014) when it came back.. I got a popup randomly that said that something failed and then it tried to open my CMD prompt. I force closed the popup (rundll32), but it still put the Malware back onto my PC. I noticed numerous Baxigxtm.exe processes which constantly come back after I end the process, and have the obvious icon of Google Chrome.

I've read up on this Malware before, but have no idea how to truly get rid of it without having to do a full system wipe. I don't even know if that would fix the issue.

I look forward to getting a response ASAP! Thank you.

Attached is a PICTURE of the Error I get right before the Malware attaches itself.

View attachment 33050

^ I also noticed that the Process for this Error is Microsoft Register Server aka regsvr32, which apparently is used to register a DLL (most likely the corrupt DLL files associated with this Malware..) ^

PS: I also just finished using Malware Bytes AntiRoot Kit and it still found nothing.

Some code of the culprit folder from the Scan:

"\AppData\LocalLow\Portalarium\kskjxbe\Hmdfbtuugd\36.0.1985.143\libglesv2.dll
2014-11-20 15:35 - 2014-11... Read more

A:Fake Chrome Process Malware - ActiveX DLL

Welcome aboard

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

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RELEVANCY SCORE 49.6

Lately I've noticed firefox running at system startup.
It looks like this in task manager when I open the (real?) firefox:

firefox.exe (10k something) (startup)
firefox.exe (116k) (the actual browser)

I've checked msconfig and there's no firefox on the startup list.

I've run multiple virus and malware programs and they don't seem to find anything.
Any tips about this is appreciated.

I can end the process but it will always return if I log off or reboot.

A:Fake Firefox process running at startup?

Click on Start on your taskbar & in the search box type System Configuration, start the program & select the startup tab
& uncheck the Firefox entry.

Startup Programs - Change

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RELEVANCY SCORE 49.6

Please assist re issue http://www.bleepingcomputer.com/forums/topic463339.html/page__p__2788021__fromsearch__1#entry2788021 posted on July 31, 2012. Thanks

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RELEVANCY SCORE 48.4

Please forgive me that I do not understand a lot about these types of things!  I have been reading other posts with similar situations, but do not understand what I read -as I don't know what a log is or even understand some of the steps.  If you can, please speak in "Crayola" for me!  I was able to follow the directions I found for creating the DDS and attach files (thanks to through instructions even though I don't know what they are!).   So here's my problem.
 
My computer (Dell -Windows 7 Home Premium -64 bit) started running really slow suddenly.  I opened up the task manager and saw that there were 12 instances of the same thing running -the image name was: vlvfbmxlyv.exe *32  - The description said:  Google Chrome.  The memory column for all of these said anywhere between 25,000 and 140,000.  I had Google Chrome installed, but we never use it (I use mostly IE 11.0 and sometimes Firefox as required by my son's homeschool).  I tried closing the processes and after a couple of them, more would generate so it was impossible.  I knew enough to know this sounds like a virus. I typed in the image name in a search but not a thing came up. I went and uninstalled Google Chrome (just in case it was something else) -restarted the computer and checked, but they were still there.  I ran a full scan with Microsoft Security Essentials (my only virus protection as it has worked for ... Read more

A:Fake Google Chrome Process/Virus -Cannot close or remove

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, d... Read more

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RELEVANCY SCORE 48.4

A couple days ago I was infected with malware. I cleaned most of it using adwcleaner and malwarebytes but every time I reboot there is a process called Sysmainpro. in my task manager taking around 30-40% CPU. The file location points to an "er.exe" in my C:\WINDOWS\TEMP folder. I delete the file and end the process which lasts until the next reboot. Additionally, Malwarebytes finds fake svchost files being created every reboot as well and marks them as trojans. My situation is very similar to this thread. I ran FRST following the "Preparation Guide" and have attached my log files.
 
Any help with this would be greatly appreciated. Thank you!
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:08-06-2015
Ran by Jinchi (administrator) on JDUBZ-VAIOPRO13 on 09-06-2015 13:36:39
Running from C:\Users\Jinchi\Utilities\FRST
Loaded Profiles: Jinchi &  (Available Profiles: Jinchi)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Juniper Networks, Inc.) C:\Program Files (x86)\Common Files\Juniper Networks\JUNS\dsAccessService.exe
(Microsoft Corporati... Read more

A:Fake svchost in WINDOWS/TEMP created by Sysmainpro. process

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop. Don't kill any malicious processes at your own.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Make sure that Addition.txt is checked before you press the ... Read more

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RELEVANCY SCORE 48.4

My computer is being taken over by fake chrome processes using the vast majority of my CPU.

A:Massive amounts of CPU being used by a Fake chrome process in task manager

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/553421 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 48.4

Hi
 
It seems this problem has been encountered before on these forums. 
 
I'm running Win 7 64 bit
 
I have these rogue processes running - multiple instances - using a lot of system memory and slowing the computer. 
 
(Google Inc.) C:\Users\Mark\AppData\LocalLow\Sun\zngaoca\Uonbgemojdgt\Zhhjeudnqbh.exe
 
I will run DDS later and attach.  I'm posting this from a second Windows installation (same disk, separate partition) on the same machine - which doesn't appear to be infected. 
 
For now I attach the results from FRST which I ran when last using the infected Windows installation.  I think it is quite easy to see the problem files - which appear to reside in the Sun (JAVA) folder of the users hidden AppData folder.  Naturally trying to delete these folders or kill the processes is to no avail - since some other hidden process or service is causing them to respawn when Windows boots. 
 
I have tried scanning with Avast and Internet Security Essentials from the "clean" windows installation to check for the malware on the "infected" partition - but nothing shows up. 
 
I have also tried RKill while running the infected installation - but this didn't pick anything up. 
 
RogueKiller64 causes a BSOD when run on both clean and infected partitions - which I'm sure is unrelated.  But interesting to know. 

A:Infected with multiple fake Google Chrome process malware

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully.First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Important: To help me reviewing your logs, please post them in code boxes. You can create them by clicking on the <>-symbol on top of the reply window.    Scan with Gmer rootkit scannerPlease download Gmer from here by clicking on the "Download EXE" Button.Double click on the ran... Read more

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RELEVANCY SCORE 48.4

I had Trojan.Dropper/SVCHost-Fake.Process and a PUP toolbar downloader. After Global Moderator "boopme" in Forum "Am I infected,What do I do" kindly reassured me that neither of these would result in identity theft, he/she then walked me through removing the files and cleaning up the junk. I ran SuperAntiSpyware, Malwarebytes, TDSSKiller, aswMBR, TrendMicro Rootkit Buster, SpywareBlaster, and I removed old restore points.After cleanup, Trojan.Dropper/SVCHost-Fake.Process and a PUP toolbar downloader no longer were there, but now I saw I had an unknown program in my Programs list, named "WinPcap 4.1.1". I uninstalled it, and ran new scans.This time, Trend Micro RootkitBuster found several items which it marked as "unable to fix", and TDSSKiller found cercsr6, NetSvc and rmdnhfjovqbv (all of which I do not recognize.) I do not know whether or not I still am infected, and whether I must remove any of these unrecognized items. So boopme recommended I post DDS & GMER reports in this forum. I'm hoping you can help, please.I really appreciate the efforts all of you are expending so generously on my behalf!Original post in "Am I infected" forum: http://www.bleepingcomputer.com/forums/topic463339.html/page__p__2788021__fromsearch__1#entry2788021ATTACH.TXT (from DDS) and ARK.TXT (from GMER) are attached.DDS.TXT follows:.DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_31Run by L... Read more

A:Trojan.Dropper/SVCHost-Fake.Process and a PUP toolbar downloader

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Please download ComboFix from one of these locations:Link 1Link 2* IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Close any open browsers, and all other programs working. Make sure you save your file if working on a document.
Do not install any other programs until this if fixed.[/b]
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass... Read more

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RELEVANCY SCORE 48.4

I have first been getting these problems when I downloaded Comodo IS Pro. Apparently when I approached them for help,the technician did not reply to me after telling me to install.

Thus I did a system restore and the computer could load in normal mode(however the screen,etc loaded slow like hell.)

Yesterday, I downloaded comodo firewall and something familiar appeared

From Problem Reports and solution, these are the service that crashed:

4X svchost.exe
1X lsm.exe
1X sandboxie.exe
1X wininit.exe

But guard32.dll from comodo is the module causing it according to Problem Reports and Solution, but anyone knows why and how to solve it?

A:Svchost crashed, windows start up crashed, local session manager crashed

Have you tried uninstalling Commodo to see if it is causing the problem?

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RELEVANCY SCORE 48

I cannot connect to the internet with this virus so I couldn't download hijackthis or do any of the other steps suggested in the stickies. However my problem sounds alot like this thread I found on the site

http://www.techsupportforum.com/secu...se-advise.html

I'm also missing my C: and D: drives, am told task manager has been disabled by my sys admin when I press CTRL-ALT-DEL and have the programs error cleaner, privacy protector, Spyware&...protection on my desktop, as well as fake pop-ups claiming to be system errors and offering to fix the problem.

I ran AVG and quaratined/deleted the files it found but everything I mentioned above is still going on. Any help would be greatly appreciated, Thanks

ok, i followed the instructions on the combofix website (+ windows recovery console) and here are my results (note: most of the problem is gone, however I'm sure there are still some lingering malware files.

ComboFix 08-09-11.02 - Benjamin Cohen 2008-09-12 17:26:52.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.592 [GMT -4:00]
Running from: C:\Documents and Settings\Benjamin Cohen\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Benjamin Cohen\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Benjamin Cohen\Application Data\STEM3... Read more

A:Toolbar reads "VIRUS ALERT!", fake system alerts, fake AV programs on desktop

its been long enough I can bump right?

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RELEVANCY SCORE 48

I have a few apps running, incl. Firefox, Outlook. I took down their PID and then exit those programs.

I run the following command:

netstat -a -o -b -p tcp

It will list many connections like below

TCP 192.168.83.2:57471 xx.xx.xx.xx:http ESTABLISHED 4184 [System]
TCP 192.168.83.2:57324 xx.xx.xx.xx:http ESTABLISHED 1245 [System]

The PID 4184 is the PID of Firefox. Yet it exited and no longer shows up in Task Manager. This remains true even after 30 min.

How long does Windows 7 keep the half-open the connection? I thought the timeout is 5 min.

The other group of PID never existed before and does not show up in TaskManager either. Since it shows System, I have no way to find out which process it belongs to. How can I find out?

thanks!

A:connection by the system process and killed process

you could try TCPView. it has lots of info on what is connecting in your comp.
TCPView for Windows

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RELEVANCY SCORE 47.2

Logfile of HijackThis v1.99.1Scan saved at 1:33:16 PM, on 02/07/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\atmclk.exeC:\WINDOWS\system32\dcomcfg.exeC:\Program Files\McAfee.com\VSO\mcvsshld.exeC:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exeC:\Program Files\MessengerPlus! 3\MsgPlus.exec:\progra~1\mcafee.com\vso\mcvsescn.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\CyberLink\PowerDVD\PDVDServ.exec:\program files\mcafee.com\agent\mcdetect.exec:\PROGRA~1\mcafee.com\vso\mcshield.exec:\PROGRA~1\mcafee.com\agent\mctskshd.exeC:\WINDOWS\system32\svchost.exec:\PROGRA~1\mcafee.com\vso\OasClnt.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\... Read more

A:Pornographic Popups, Fake System Warnings, Fake Antivirus Download Popups

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.Please download SmitfraudFix (by S!Ri)Extract the content (a folder named SmitfraudFix) to your Desktop.Next, please reboot your computer in Safe Mode by doing the following :Restart your computerAfter hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;Instead of Windows loading as normal, a menu with options should appear;Select the first option, to run Windows in Safe Mode, then press "Enter".Choose your usual account.Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmdSelect option #2 - Clean by typing 2 and press "Enter" to delete infected files.You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.A text file will appear onscreen, with results from the cleaning process; please copy/pa... Read more

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RELEVANCY SCORE 46.4

hi all,

my win 7 pc crapped out. its not the disk. i have an image made on acronis. i bought a new win 10 pc. whats the easiest way to get that win 7 image with all my applications onto the new win 10 desktop? i want to get rid of windows 10. i would like my image working on new pc (new hardware) as i will not have to reinstall and configure everything again.

i tried swapping the old pc disk into the new pc, but the new pc would not boot: says invalid disk. could it have something to do with the MBR or that UEFI thing?

A:System crashed, how to restore Windows7 system image into new desktop

you're going to be in a world of pain if you want to do this but have no access to the old computer. In this situation, a SYSPREP with the generalize function is run in Windows 7 to prepare it for migration to new hardware.

You can try cold turkey like you did, you may have to switch to AHCI drivers from IDE or IDE to AHCI depending on what you had before to get it to boot. The boot sector may be a problem too. If you used standard MBR in the past then check your BIOS on the new PC to see what adjustment you can make.

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RELEVANCY SCORE 46

This only happens on my Toshiba laptop, occasionally I get this, and only a system restore or fresh re-install works, on to the explanation.

I run dial-up, so it is especially bad for me! What happens is, randomly, two files (possibly more, but I've located only two for now) gets created on my computer, and their whereabouts are unknown. I use the latest Mozilla Firefox and Thunderbird, and I have NOD32 expired anti-virus. (Though I have the latest update, the last update that was applied was yesterday before it expired.) I've scanned my entire system with it, no viruses found, great! Then, when those two files appeared randomly, (I know, because for some reason it eats up my dial-up connection), I scanned them too. Again, no virus detected.

t2.exe is created in C:\, and I see has really no purpose, but seems to get bigger as time passes by. I replace it with a dummy file, replaces fine, and stays at 0kb. Now, NOTEPAD.exe is another small file, invisible, running as a SYSTEM process, and is located in C:\WINDOWS\system. Now, that shouldn't be, as a NOTEPAD.exe file shouldn't exist there, and more importantly, shouldn't be running as a SYSTEM process! (Take note that NOTEPAD.exe doesn't auto-run when Windows is started in safemode.

I can replace NOTEPAD.exe by first terminating the process, and then quickly replacing it with a dummy file. I don't understand how I got these files on my drive, as I am a safe browser, and ... Read more

A:Notepad.exe System Process With T2.exe Non Process

Sounds like "The Qaz Trojan - Notepad.exe trojan".Download and scan with AVG Anti-Spyware 7.5 in "SAFE MODE".(This is Ewdio 4.0 renamed and updated with a special "clean driver" for removing persistent malware.)Be sure to print out and follow the AVG Anti-Spyware Install-Scan Instructions.Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.Then perform at least one of these online Virus scans:(The following require Internet Explorer to work. Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.)BitDefender Online Scanner <- Add a check by "Autoclean".F-Secure Online Scanner <- Be sure to follow the directions on the F-Secure page for proper Installation. (also checks for rootkits).

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RELEVANCY SCORE 46

I was recently helped by Jack & Jill in another forum.

www.bleepingcomputer.com/forums/topic410391.html/page__p__2341595__fromsearch__1#entry2341595

I received clearance from the Malware forum to create this post.

After my topic was closed, I installed the updated Windows Vista Service Pack (the one I had was outdated). Upon completion of update my system crashed. I cannot even run System Restore (it never reaches completion).
When I try to start my computer I get the following message:
!!0xc0000034!! 185/49206 (program_files_windows_nt_tabletextservice_...)

Unfortunately I do not have any recovery CDs. Any help is greatly appreciated,
Maureen

A:System Crashed - Unable to utilize System Restore

Can you start up in safe mode?

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RELEVANCY SCORE 45.6

Q /Wechat 987739625 Fake UWO Buy a diploma University of Western Ontario , fake diplomas, fake degrees,
Q /Wechat 987739625 Fake UWO Buy a diploma University of Western Ontario , fake diplomas, fake degrees,
Q /Wechat 987739625 Fake UWO Buy a diploma University of Western Ontario , fake diplomas, fake degrees,
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where to buy degree that means your choose.
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Why you should just buy your degree?
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How to buy a ... Read more

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RELEVANCY SCORE 45.2

Q /Wechat 987739625 Fake McMaster University Buy a diploma , fake diplomas, fake degrees,

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RELEVANCY SCORE 45.2

I am trying to get a computer back to functional status. It was not mine, so I have limited knowledge about the progression of symptoms(girlfriend). It is experiencing missing file errors on startup, and internet redirects to spam from basic Google searches(the links redirect to spam if they are clicked on, the addresses work fine if entered manually into a browser). On top of that, it is running AntiMalware programs installed by her father that I am unfamiliar with, which makes picking out the spam messages from the legitimate antivirus warnings rather troublesome. He works with computers, but he is also a native Russian, and consequently favors software I have never seen before.In the interest of maybe saving some time, do you guys think this is worth fixing? She is not, by any means, an avid computer user. So a backup of the few docs/music files/drivers she cares about would not be that difficult. And I would have no issue formatting her HDD and reinstalling windows(And she seems only mildly opposed to the idea).What should be my next step? I'll be happy to run any scans you think would help, but If it looks rather ugly and not worth salvaging, don't be afraid to say so.Cheers,MrEddieAttached is the HiJackThis Log:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 10:02:02 PM, on 9/28/2011Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: NormalRunning processes:C:\Program Files (x86)\STMicroelectronics\... Read more

A:Missing System Files. Internet redirects. Fake system popups. (HiJackThis log)

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/421160 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 44

Hi,
My computer is Tosiba satellite M45 S245. I am having error msg at starting up. It is
Stop: c000021a {fatal system error} the windows logon Process system Process terminated unexpectedly with a status of 0xc000012f (0x00000000 0x00000000).
The system has been shut down.

Moreover, I tried to run Recovery CD that came with my computer. But my computer CD rom is not working.
Could you guys suggest me how to get rid of this problem ?
Thank you in advance

A:Stop: c000021a {fatal system error} the windows logon Process system

Hi uttambabu, welcome to Tech Support Forums...

did you install any new hardware or software before the problem started?

Are you able to access Safe Mode (press F8 repeatedly when booting to access the menu screen)?

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RELEVANCY SCORE 43.6

I keep getting this blue screen:
 
STOP: C000021a (Fatal System Error)
The windows SubSystem system process Terminated unexpectedly with a status of OxC0000005 (Ox7542f33d Ox00a1f138).
The system has been shut down.
 
Its always between 8 and 9 am eastern time when it crashes. Once it crashes, I am able to reboot and use as normal for the reminder of the day. I have replaced memory, disabled/uninstalled all anti virus and updated drivers. This has been happening for over a year now. Can you help?

A:BSOD STOP: C000021a (Fatal System Error) The windows SubSystem system process Te

Have you check the drive itself? Run chkddsk and also download the hard-drive diagnostic tool for your drive to see if maybe the drive failing.

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RELEVANCY SCORE 43.6

I found out that the hard disk is 100% utilized. In Task Manager, the process that utilizes the disk the most is ESET Service. If I open Resource Monitor there are many instances of the System process that are reading the disk, not writing it. I have two partitions on my disk - one for the system and the other one for data; the extensive disk reading is done for Pictures (I assigned a folder with pictures, about 140 GB in size, to the system My Pictures folder) on the data partition.

I am not running any tests in the ESET Endpoint Antivirus software and it seems to me that the high disk activity starts when I do not do anything and just e.g. browse Internet or look at something. So, it feels like Windows is doing something, but I have no idea what it is and how I can influence it. If it were disk optimizations I think I should see also disk writes, not only reads. Could it be that Windows is doing something automatic with Pictures, Documents, etc.?

I wonder what is going on - I dislike the fact that something is going on with the hard disk, making is 100% utilized and making other work very slow and non-responsive.

A:System process reading disk 100% and making the system very slow

I think I found out what was going on. I accidentally opened the Windows Store app named Photos and the high disk activity has been a problem since that time. To stop the activity, I had to remove the folder My Pictures from Sources in the Photos app's settings. I think the Photos app was somehow cataloguing all pictures, which I do not need or want.

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RELEVANCY SCORE 43.6

I was working with my "backup" computer.......Win XP SP2 and ran an AVG scan.......anti-rootkits. I removed 5, and one was fixed. Later on I shut down the computer when a storm came through, and about an hour ago powered it back up. Windows will NOT boot up. It continued to recycle, and I am unable to get into SAFE mode, nor will it boot with the last known good settings. I tried "debugging mode", "disable automatic restart on system failure", and "safe mode with networking" (out of desperation), but nothing's working. I do not have a recovery disc, but I do have the OS re-installation disc that came with the computer, plus the SP2 disc I got from Microsoft.What's my next step? Thanks.

A:I Just Crashed My System

I will move this to the Am I Infected forum, where someone will try to assist you.

Louis

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RELEVANCY SCORE 43.6

First off, thanks to everyone ahead of time for helping me!

Alright, so I just moved to a new house and hooked my computer up to the internet for the first time on the new IP. I was on for just a few minutes when I got a "Send error report" saying that "the system has recovered from a serious error". When I go to click anything, I get the BLUE SCREEN OF DEATH!! Now it happens everytime within a couple of minutes when I load my desktop. Now I don't really think it has anything to do with a different IP or anything like that, but I've been messing around with other forums for days now and still haven't been able to fix this problem so I decided to jump in the forums and post my own thread and just hope I can get this fixed.

A:My system crashed, please help!

Hopefully the computer wasn't dropped when you moved from house to house. Also hopefully the computer was packed up right and didn't get banged around inside the truck or whatsover.

One thing you can do is to check the HDD for any errors. Go to the manufacturer's website of the hard-drive and download the latest diagnostics utility. Then put the program onto a CD, boot the computer to the CD, and test HDD for any errors. If there are any errors, then it's time to backup your files ASAP.

Another thing you can do is to perform a windows repair on your computer and hopefully windows repair will fix the problem.

Also try reseating computer parts. Reseat the videocard, cpu, and memory sticks and make sure they are on the motherboard tight.

You can also perform a check disk repair. Go into my computer and right click on the C: drive. Then choose properties and then click on the tools menu. Click on "check now" on the error-checking section and then make sure the two boxes are checked. Click on start and reboot your computer and let check repair do it's thing.

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RELEVANCY SCORE 43.6

My laptop crashed, system 32 not found/corrupted, i bought a boot cd ( not realising i had one supplied with the laptop). The bought disc then reloaded xp pro, so no files, no office programs. When i did find the right disc and press f8 on start up i have 3 windows xps to choose from bottom is the corrupted one middle is the clean version and an incomplete one. When i load the correct boot cd it states i do not have enough ram memory, can i delete the top 2 xps? I just want to get back to the corrupted version and give the original boot cd another try.

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RELEVANCY SCORE 43.6

I was trying to free up some space and accidentally deleted tons of system files and a bunch of necessary things I have no idea what to do or which system files I deleted. I tried starting it up and it came up with a screen saying Power Saving Mode and then switched to a screen coming up with: SYNTAX in the middle and on the bottom it said: Press TAB to enter post.... and Press DEL to enter setup. I tried the rescue disk but it wouldn't load the CD Drive. Then I went into the BIOS and changed it so it would boot the CD drive first. Nothing happened. WQhenever i turn it on the SYNTAX and Power Saving Mode scxreens just cycle over and over continuously.

I desperately need help. I hope you can help me someway

A:System Crashed

Welcome to BC
Do you have a XP disk?
Mark

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RELEVANCY SCORE 43.6

I think that I wiped out some registry files prior to rebooting. Now can not access system, not even open BIOS setup.
Put Win xp pro disc in and rebooted many times, pushing DEL to open BIOS setup, but can not. Only comes up motherboard flash screen.

I really screwed up and have no idea how to access BIOS setup. This is a work machine so in a tight spot.

Any suggestions would be great!

Bob
 

A:HELP! Crashed system.

What were you doing to your computer before this happened? Where you flashing the BIOS?
 

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RELEVANCY SCORE 43.6

I am running vista on an acer laptop. Last night it crashed. When i turn it on a black screen with safe mode options pops up. I tried that but it starts to load and nothing happens after that. I don't mind if i can't recover any files because all i really had on there was pictures and music.

If there are any tips that could help me out to get my computer up and running again, please let me know.

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RELEVANCY SCORE 43.6

recently i changed my window 7 home premium to ultimate, lost all my programs. my vaio assist button are no longer working and i ve no back up either...kindly assist me

A:system crashed

Hi and Welcome to TSF!

If you did a full reinstall then the new OS may have deleted all of your files.

How did you go about upgrading from Home Premium to Ultimate?

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RELEVANCY SCORE 43.6

crashed drivers and only message appearing F2 set up and f12 to change boot service and keeps switching itself on and off and I cant reload new drivers online and retieve my data.pls help

A:crashed system

i m an windows 7 and cant reload and retieve my info,keeps restarting wih F2 and F12 msgs

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RELEVANCY SCORE 43.6

My windows vista crashed for no apparent reason and it will continuously direct me to a black screen with an option to continue normally or launch startup repair.

Normal startup doesn't work, and the repair gives me the message "cannot repair this computer automatically". I send the info to microsoft and it gave me no options to fix it

And although I have attempted the repair several times already, for some reason it says number if repair attempted:1

Root cause found:
----------------------------------
Startup Repair has tried several times but can still not determine the cause of the problem."

Root cause found:
----------------------------------
Unknown bugcheck: Bugcheck 7f. Parameters = 0x0 0x0 0x0 0x0.

Repair action: system restore
Result completed successfully

Note this is the results from 2 separate occations

I have tried System restore to an older date but it did not work

I have tried safe mode, did a dskchk with /f but didn't do anything

Unfortunately I have made no backup

Also, the windows came with the computer so I don't have any disks or anything

A:System crashed please help!!

I am no expert,but the same thing happened to me with my laptop in October. I called my computer manufacturer's tech service and we went through most of the F8 options and none of them worked except for the options under recovery manager: I had a choice of full factory recovery or recovery with automatic data backup and I chose recovery with automatic data backup. Because I chose recovery with backup,I retained all of my files. I don't know if your computer has that option or not. But,if all else fells you may be able to do that.

There are probably other things you can do first. Other people with more knowledge than me might have other suggestions,I'm sure.

Good Luck!

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RELEVANCY SCORE 43.6

Early today my computer was perfect, then came the disater, I was informed that I needed to install SP1 (vista service pack 1). I did so, and towards the end of the process, it crashed my system, I mean a total, complete crash. There is no windows, no prompt, no curser, just a black screen. No matter how many times I turn my compter on and off, the same black screen is looking back at me. The microsoft website is not helping, they want to charge me to fix a problem caused by their system (dont get me wrong, happy to pay for service). Is there any way I can restore my system without inserting the start up disks again.

Added: While waiting for a reply I have decided that I would have to start over. However, my computer will not even read the discs to start over, there is just nothing. Just black. (3 years ago, I had to start over, it was simple,I just put the manufacturer disks in my disk drive, started the computer, and it wiped everything and started again). Any suggestions would be so much appreciated.

A:SP1 just crashed my system

Hi,

are you using a PC or laptop? When you turn the PC off then back on, do you see the POST screen, i.e. the manufacturer's logo and/or a series of checks denoted by white text on a black screen?

It could be that the PC isn't fully turning off and you're going straight back to the screen you're seeing. If that's the case, remove the power lead from the PC after turning off (or remove the laptop battery), wait 10 seconds then reconnect and power on.

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