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Yoga 910 not able to detect battery - wont charge

Q: Yoga 910 not able to detect battery - wont charge

I just bought my Yoga 910 two weeks ago and within the first week it would sometimes not turn on unless I plugged it in briefly. Now, it will only turn on when plugged in and can't detect the battery saying that it is at 100% but will power off when unplugged. I still have my year long warranty and would just like to return the product altogether as there are no Lenovo service stations in my area but I'm not even sure how to do this so any help would be welcome! (My fingerprint scanner also stopped working and my start screen has been glitching as well. Not sure if the problems related but I've never dropped or hit the laptop on anything so I'm hoping the product is just defective and can be replaced)

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RELEVANCY SCORE 200
Preferred Solution: Yoga 910 not able to detect battery - wont charge

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RELEVANCY SCORE 75.2

I bought the laptop used. it appeared the battery wsdead. I bought a new battery. The battery would stay at 53 percent and when i would unplug the charger it would immediatly shut off. i troubleshooted in the device manager and reset the laptop. Nothing happened. I reset a second time and the battery was charging and the laptop would run off battery power. this soon stopped working. I continued to troubleshoot. i got it to charge again and run off battery power but now it will again not run off battery power. the battery is now at 74 percent so i know at some piont charging was happening. this is very frustrating. Iv built a gaming pc jst recently and i feel like i should be able to figure this out. Any help would be much appreciated.

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RELEVANCY SCORE 71.6

Is there any reason my Yoga won't charge the battery over 59%? It says plugged in but not charging? I tried charging it with the laptop off but that didn't seem to help. Please help!!!











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A:Yoga won't charge battery over 59%

It's the Lenovo Energy Management settings.Go to Control Panel >> Power Options >> Change plan settings >> Change advanced power settings >> Lenovo Energy Management >> Enable Lenovo Energy Management.Change the battery setting from "Optimized Battery Health" to "Maximum Battery Life." By only partially charging the battery, the software is prolonging the lifespan of the battery itself.  This is true of all laptop batteries.  If you often leave your computer plugged in, it's best to keep this setting enabled.  If you can anticipate your mobile useage in advance, you can just turn off the feature at appropriate times.It would be nice if the setting was easier to change.  If somebody knows an easier way, feel free to post it.I suppose you could always put a shortcut to "C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe" on your start screen, taskbar or desktop.  Alternatively, you could put a shortcut on the desktop, assign a hotkey to it, and super-hide the shortcut (a little more advanced).

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RELEVANCY SCORE 71.6

I've got my yoga 13 for about a month. So far everything was ok. But today when I put it on charger it won't charge a bit. Enyone knows what's going on?

A:Yoga 13 battery won't charge

what is the current charge level on your yoga battery? 50%?

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RELEVANCY SCORE 71.6

It looks like we can add the Yoga 15 to the list of badly designed Lenovo models with battery issues.  I just got my Yoga 15 on Monday, and by Thursday the battery was continually saying "plugged in not charging."  It's still running on AC power, but the battery is gradually diminishing.  I'm using Windows 10 64 and haven't installed any other power or fan management software. I haven't seen any other mentions of Yoga 15's with this problem, so if anyone has a solution for this model, I'd be grateful.  There is no OneKey software on this machine, so the solutions offered for the Yoga 3 don't apply here. If you're thinking of buying a Yoga 15, caveat emptor.

A:Yoga 15 battery will not charge

And now more fun: when I called tech support, they told me I don't have a warranty, not even the standard warranty that all Lenovo PCs ship with (I bought direct from Lenovo). Like I said, if you're thinking about buying a Yoga 15, there might be better options out there.  Better companies ,too.

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RELEVANCY SCORE 71.6

Hi, ..... I am new here, please bear with me.  My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work....   LED lights were both white to begin with but after re- booting  I now have a solid orange battery  light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance Elaine

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RELEVANCY SCORE 70.8

Hello, I purchased a Lenovo Yoga 900 yesterday and they told me in the shop that I should charge it 3 hours before the first use. Is this enough? Thanks.

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RELEVANCY SCORE 70.8

When I turned my laptop (Yoga 900) on this morning the battery was at about 10% so I plugged it in. When I did, I noticed that the battery wasn't charging and I kept getting a message that the USB drive wasn't recognized. I couldn't trouble shoot fast enough before the battery died. Now the battery is dead and it's not charging. Help!

A:Yoga 900 Battery Dead, Won't Charge

Hi NMB900 , 
 
Welcome to the Community Forums.
 
Would this be for a Yoga 900-13ISK Laptop ?
 
You could follow the Power Checkout guide (page 21-22) from the hardware manual .
Plug in the ac charger on the ac port (item 1 page 8) while it is off and observe the battery indicator .
Have it connected for 1-2 hours and see if there are changes on the battery led status (page 28) . 
It should progress from blinking amber to blinkin white to solid white.
 
If there are no battery indicator (off) , it would be best to call in technical support for needed service.
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 70.8

Hi, My battery don't charge anymore and when I check settings it says battery 100%.When I unplugg the charger, the PC shuts off and cannot be turned on without the charger.All was fine only yesterday and reason why I hope the battery is not the problemAny ideas how to solve this? 

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RELEVANCY SCORE 70.8

Hello, I have an portable battery and I am going to buy the Yoga 900. I know that the USB power adapter that comes with the laptop has 2 extra pins from normal USB input. Thus, we cannot charge using a normal USB. My question is, is there something I can buy that will work?  My portable battery has 3 output 1. Usb output2. 9-12v output3. 16-20v output  now the problem is that I know I need the 20v output, but I do not have any female jack that is the new usb 6pins.. what shall I do? buy?

A:Can I charge my Yoga 900 with portable battery?

You would need to find the correct cable and adapter that is already included with this laptop portable charger.

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RELEVANCY SCORE 70.8

Hi, I have a new Lenovo Yoga 900S. Everything was working great until Windows automatically installed the anniversary update last night. Now, the battery won't charge. Thankfully, the laptop seems to be running on A/C, since the battery is not draining. But it won't charge. I've checked the energy management settings, and I've tried uninstalling the Microsoft ACPI-Compliant Control Method Battery driver. But nothing has fixed the issue. Please let me know if you've encountered this problem. Thanks.

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RELEVANCY SCORE 70.8

Hello,Has anyone ever had this happen before? As the title of the post suggests, I have a 3rd gen X1 Carbon Yoga (still under warranty) and yesterday the following happened. This is the second time since I have owned it. I had used the battery down to about 20% and turned it off. I then plugged in the charger and the red i dot on the ThinkPad logo blinked a couple times. But! The charge light didn't light up ... right away at least. I waited about 30 sec, and then turned the laptop on to see if it showed as charging. As soon as I pushed the power button, the charge light came on instantly. I saw that it said "plugged in, charging" on the battery icon, so I powered down.The charge light remained on. I left it plugged in all night. And when I looked at it the next morning, the charge light was still on.?? I powered on, and to my dismay, the laptop hadn't charged at all! But it said "plugged in, charging" on the battery icon again.So, I powered down and waited.  Within about 30 minutes, the charge was up to the 80% I have the charge capped at through the Lenovo Power Manager. What could cause that?Has anyone here experienced this sequence of events before?

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RELEVANCY SCORE 70.8

Hi, I have problem with my notebook Lenovo Yoga 260. Suddenly this notebook won't to charge battery on docking station and on adapter. I must go to bios and in power set: Cut of build in battery for mainterance. Than Laptop will turn off and plug of and plug in the adapter than battery start charging. But after some time (few days( problem is back adn over and over. Before first time I get this problem laptop working fine. What is the solution? Because batter is in good condition.

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RELEVANCY SCORE 70

Hello.I seeking for help on this issue. I bought my Lenovo Yoga 510 about seven months ago, and today when I opened Lenovo Settings to check for updates, I saw the disclaimer that my battery can only charge 34% of its original capacity.Is it possible that a battery in its proper condition can detereorate like this in such a short period of time, or should I claim for a warranty solution? https://imgur.com/a/sZckaDg

A:Lenovo Yoga 510 battery can only charge up to 34% of its capacity

I would call support.  They will most likely ask you to run a battery guage reset.  If after reset its still like that and laptop is under 1 year old and under warranty in my opinion they will replace battery.  

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RELEVANCY SCORE 70

Hello all, Please forgive if this has been posted. I couldn't find an answer: I purchased a replacement for my battery, but on installation it wouldn't charge. I tried disabling AC and battery in device manager. I tried complete shut down and reboot. Couldn't get the new battery to be recognized. The old battery still works a bit, so I'm not in serious trouble. but with the battery going on a few years old, I wanted to replace before it left me stranded. Is there something that must be done to tell the system (Win 8.1 x 64 pro) to recognize that the battery is new, and to reflash the battery firmware and reset the driver? Simply replacing the battery didn't quite get the job done. Thank you for any response.

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RELEVANCY SCORE 70

Hello,As the title of the post suggests, I have a 3rd gen X1 Carbon Yoga (still under warranty) and yesterday the following happened. This is the second time since I have owned it. I had used the battery down to about 20% and turned it off. I then plugged in the charger and the red i dot on the ThinkPad logo blinked a couple times. But! The charge light didn't light up ... right away at least.I waited about 30 sec, and then turned the laptop on to see if it showed as charging. As soon as I pushed the power button, the charge light came on instantly. I saw that it said "plugged in, charging" on the battery icon, so I powered down.The charge light remained on. I left it plugged in all night. And when I looked at it the next morning, the charge light was still on.?? I powered on, and to my dismay, the laptop hadn't charged at all! But it said "plugged in, charging" on the battery icon again.So, I powered down and waited.  Within about 30 minutes, the charge was up to the 80% I have the charge capped at through the Lenovo Power Manager. What could cause that?Has anyone here experienced this sequence of events before?

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RELEVANCY SCORE 70

I purchased my Yoga 900 in June, 2016.  I recently experienced my battery not holding a charge for more than 3 hours.  I used the free version of Driver Talent to scan for updates to my drivers.  Two needed to be updated. I updated both, rebooted and my battery showed a charge period for 6 hours and 23 minutes.  I believe this occurred after the recent windows 10 update.   I had a difficult time trying to discern the exact solution by searching through this forum.  Hopefully, this post will help others to find a quick solution. 

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RELEVANCY SCORE 70

Hi, is there a way to limit charging the battery on Yoga 510 devices like on ThinkPads? Regards

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RELEVANCY SCORE 70

I have a Yoga 11s with an issue. It works only when connected to the charger. Although the battery icon says %100 charger plug in but not charging. I thought that it was just a simple battery error so i purchased a new battery. After replacing the battery i have the same issue.  I have updated the laptop to windows 10, however this problem has been pressent for a while. Do i have some firmware issue or have i maybe got a dammaged motherboard?

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RELEVANCY SCORE 69.6

Trying to help boss who has has Compaq 2210b laptop on Vista OS (yes old but barely used!) that will not charge. Works fine on AC but does not charge at all.  Have purchased new battery and still nothing.  Have tried all "Help" suggestions other than BIOS replacement.  Seems to indicate system board replacement.  Is there anything else I can try?  Thx

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RELEVANCY SCORE 69.6

i have a dell inspiron 1525 when i got it a year ago the battery didnt work... about 2 weeks ago the hdd died so i replace it with a wd blue 1tb the next day the power wire crapped out (the wire wore at the plug) but i was able to take it apart and fix it... yesterday i noticed the battery had some charge (63%) but still if i put my cursor over the icon it says connected but not charging... what would cause the battery to catch a charge after a year+ of not working to it charging then not again?????

A:battery wont charge

Actually, this happens to me on occasion with a similar laptop. Try unplugging the power cord from the outlet and from your computer for about thirty seconds and then plug it back it back in. If it doesn't start working after doing that three times, restart your computer. That usually fixes it for me.

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RELEVANCY SCORE 69.6

my brandnew laptop has a battery that will not charge.  there is message on screen when i open laptop that talks about smart ac adapters and that computer exceeds power rating.  what is going on.  what do i do to get battery to charge? 

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RELEVANCY SCORE 69.6

hope you can help ..i have an acer laptop and it wont charge the battery anymore i have bought two new battery now as replacments and laptop works with a new battery but it wont charge wonder if it is the connection port for the charger as it doesnt light up anymore thanks
 

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RELEVANCY SCORE 69.6

The battery on my dv6-6026tx laptop stopped charging, however windows still says "plugged in, charging" just the percentage stays at what ever it was when it was plugged in (currently 15%, for the last 2 hours).If i unplug the charger the battery will discharge normally.If i take the battery out while the computer is running, the laptop will stay on and run on the charger as it's supposed to.I have tried charging the laptop both while on and off, and have tried booting it up while plugged in and while unplugged.Help?

A:battery wont charge

Run the HP Battery health test in the HP Support Assistant. It will read the data in the battery like the number of cycles...like odometer on a car and also the health of each cell. The most likely thing is that the battery needs replacement. They do not last forever. 

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RELEVANCY SCORE 69.6

i just put in a brand new battery in my HP laptop last week, and ive noticed that the battery, after a few uses, is not recharging back up to 100% when i have it plugged in. its now at 42% and wont recharge. what could be the problem?
 

A:battery wont charge

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RELEVANCY SCORE 69.6

hello everybody, so i got the star wars special edition laptop and pretty much ever since i got it (early 2016) i have been having on-and-off problems with getting the battery to charge. when i hover the mouse over the battery icon it would say something like 77% available (plugged in, not charging) like what the crap why not? i have restarted and restarted and messed with the power settings and set them to default and plugged it back in and out and ive let it die before and then tried to charge again but no matter what i seem to do it does not consistently charge. sometimes it would charge and make it to 100% and sometimes it would jsut stay at 1% and not charge beyond that no matter how long i leave it plugged in. i have looked and looked online and on the HP forums but i havent seemed to find an aswer to my specific problem. and i really dont think the battery is bad. i got it new and its been doing this pretty much since the first week. please please please somebody let know whats happening here. thanks guys.

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RELEVANCY SCORE 69.6

hi,
my last battery for my HP pavillion dv5000 laptop wouldnt charge anymore, so i got a brand new one, only to find that THAT new one wont charge either. my computer is only 2 yrs old. does it sound like an internal problem that requires proper repair, or is there a setting i have to check or a formatting procedure i need to do? help! its so frustrating without a battery!
 

A:battery wont charge

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RELEVANCY SCORE 69.2

The title says it all. Is it time for a new battery? It shuts down if I have it unplugged for a few minutes or so.

A:Yoga 710- Battery won't charge past 53% and only works if plugged in

Do you have conservation mode turn on in Lenovo Vantage?  If yes it keeps the charge between 50-55% so until it falls below 50% it wont charge.

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RELEVANCY SCORE 69.2

Please tell me this is not waht i should have expected!   My Brand new (like i bought it last night) Yoga 720 on a full charge only lasts 2 hours.  Is it defective?   I tested it by playing a movie on Netflix without the charger plugged in and half way through the movie, i'm at 50%, so the meter seems to be correct.   Help? 

A:Yoga 720 13IKB new out of box, full charge - battery life 2 h 20m

It's possible you got a bad one. It's also possible the computer, being brand new, is doing a lot of things that eat battery. FWIW, I've noticed the battery gauges are rarely accurate out of the box. They give a best-guess depending on what the computer's doing over a particular slice of time. If your machine is downloading and installing windows updates, doing a virus scan, updating other programs and what-have-you - like all new computers do - then that coupled with a gauge that hasn't learned the computer, yet, could lead to the indications you're getting.
 
Give it a couple of full charge-discharge cycles. Let everything update. Update your BIOS and drivers, as well. If your machine came with McAfee, temporarily disable it.  THEN see what kind of life you get. If it's still short, use Task Manager to see if anything else is running in the background. If not, then it's possible you got a bad battery.
 
My first day with my 920 showed 4 1/2 hours. Now, it routinely shows anywhere from 6-9 hours. In practice, it runs about 5 or more when I'm using it on the road (word processing and light web browsing). My 910 did 4 hours running movies on a flight. It showed 30 minutes left when I plugged it in during the layover. It ran another 90 minutes and probably would have gone longer but the flight was over. 

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RELEVANCY SCORE 69.2

Hi guys, I've had my Yoga 900 since December 2015 and I enjoy this ultrabook.  I am concerned about the battery life though. The specs say up to 9 hours of battery life, but based on my usage I would have to say that I am only confident of 6 hours worth of charge. My typical use is as follows: 1) Approximately 75% screen brightness (225 nits)2) Combo of WiFi with multiple Google Chrome tabs open, video and music usage mixed in my typical day. Those of you with the Yoga 900, would you say that this is normal or typical? Thanks, Nik

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RELEVANCY SCORE 69.2

Intially my battery was dying at 10-30% without any notification of a low battery, which is frustrating when im in the middle of work. Now its escalated to I cannot use it without a charger plugged in. Have to send it in now for repairs and will be without a computer for my summer classes. Still have not received any help as to what to do.

A:Update: Battery now doesnt hold charge on Yoga 910

The charging indicator is blinking amber quickly which is a sign the battery has less than 5%, but my battery level is at a static 87% no matter how long its plugged in for. The second i remove the cord it turns off.

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RELEVANCY SCORE 69.2

Hi,
I am using a HP Laptop, 6314tx. It has been 1 year and 9 months since I am using it. In the past couple of months, I have experienced a battery problem. My laptop battery doesn't charge more than 33%. It was 67% first, then came down to 43% and now 32%. Sometimes, it shows '100% available (plugged in, charging).' But, when I click on the battery icon, it again shows as '32% available (plugged in, charging).'

Is there any solution to this?

A:Laptop Battery Wont Charge

Hello Mrigankp,

You might use this HP battery test to see what the health of your battery is. It may be time to get a new battery or charger. You can read more about this test here.

Hope this helps for now,
Shawn

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RELEVANCY SCORE 69.2

Hi,my laptop battery will not charge when plugged in, it stays on 0%, ive purchased another battery from HP, but that hasnt solved the problem, Have tried to uninstall the Microsoft ACIP driver but didnt help, HP battery check comes up with UNKOWN , (93) the hp bios battery check shows unknown aswell, so stuck on this please help

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RELEVANCY SCORE 69.2

Hey, im using an acer aspire. I think I dropped the laptop twice yesterday by mistake when it slid off the bed whilst I wasn't looking.

The charge light comes on, but it doesn't charge. I really need help, and im not experienced with computers. My charger connects to a small hole on the right hand side of the laptop.

Acer 3680
Model number : ZR1
I really really need help, this is the 3rd time my laptops failed me. My dad bought it and he'll be dissapointed in me a lot and i'll have to go through a hard time if he finds out again that I messed it up. =[

-Thanks in advance, Shafski
 

A:Laptop Battery wont Charge.

Oh yeh, and when i try connecting the charge to the thing where it charges it, and then take it out after a while, it has some weird smell... like a fuse lol.
 

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RELEVANCY SCORE 69.2

Hi guys,  My battery is no longer going above three percent when plugged in. I have a lenovo y40, the warranty just expired last month, and lenovo is not really helping. I'm very frustrated. Everything was fine, until I turned my computer on this morning and realized it wasn't storing power. After reading around on the internet I determined a few things. A) The battery itself is fine, I ran a battery report... and it shows a sudden drop from 97% to 0% to 2%, and then back to 100% in a matter of minutes. Battery Log   < Click to see my log B) I think the issue is primarily a software one, becuase when I disable microsoft ACPI Compliant Control Method Battery in device manager my computer still runs for hours at 0% without being plugged in. Anyone else have this issue or know a solution? I'm a college student and I need this laptop to work on the fly for me. It's barely been over a year, and im already having issues.... someone help I can't afford a new lp!!!!  











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A:Lenovo Y40 Battery wont charge.

In response to customer reports of unexpected battery gauge behavior on Y40-70 and Y40-80 laptops, Lenovo determined the battery gauge software is performing as expected. The unusual gauge results being reported are a reflection of the battery reaching end of life.
 
Lenovo has released a Service TIP to assist customers with obtaining battery replacements under warranty, or if out of warranty, to find a replacement battery from Lenovo-approved vendors. The Service TIP can be found here: https://support.lenovo.com/us/en/solutions/sf16-I0023
 
The part numbers for Y40-70/80 batteries are:
Y40 SP/A L13M4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500248
Y40 LG L13L4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500249 substitute part 121500251
Y40 CP/C L13C4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500259 substitute part 121500251
 
To determine which battery came with your Y40 notebook, instructions for removing the bottom cover can be found in the Hardware Maintenance Manual pdf here. An alternate to opening your system (which does not void warranty) is to search for batteries using the model/product number located on the bottom cover.
 
Thank you,

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RELEVANCY SCORE 69.2

My battery won't charge.  I have run the battery Check and all it says is that your battery is healthy but "is not necessarly charging".  Please help

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RELEVANCY SCORE 68.8

My laptop won't charge. Seemed loose originally and had to be creative with how you plugged in the charging cable but now won't work at all

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RELEVANCY SCORE 68.8

it charges for like 3 minutes and then it says "plugged in, discharging", it just started last night, i need help

A:Lenovo Yoga 720 wont charge

You sure it's not "plugged in, not charging?"
 
What charge does the battery indicator say it's at? Windows won't allow charging until battery capacity has dropped below 90%. So, if you plug it in at 95%, you'll get that message. 

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RELEVANCY SCORE 68.8

Last morning I tried to turn it on and got a critical battery message. The thing wont charge. I have tried putting a pin into the reset hole and pushing the power button in.

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RELEVANCY SCORE 68.4

I agreed to do the battery calibration last night and left my laptop plugged in to do it. Went to collegw today to find it drained and now it wont work unless its plugged in! The instant i unplug it it shuts down. Please please help, ive got finals in 4 weeks and lectures to go to. Thank you!

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RELEVANCY SCORE 68.4

my y400 worked great untill i tried the battery gauge, i bought a new  battery because in the lab they told me this is the problem and its still not working. iv'e seen alot of posts like mine and i didnt find any solved topic.so my laptop working with out battery perfect but if i put the battery inside it just finish the battey and shut down when it finished... if i put the battery after the laptop is plugged in and turned on it will charge it. the led indicators also not showing any light accept the ON light.so if anyone solved this problem and can help you're more then welcome. 

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RELEVANCY SCORE 68.4

Batteryr was not holding a charge and wasnt charging with it connected now it wont turn on.

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RELEVANCY SCORE 68.4

My laptop won't charge my battery have uninstalled complaint control method battery from device manager and restarted the PC it won't charge still

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RELEVANCY SCORE 68.4

I have a Asus K53SV laptop. I have replaced the battery and the charger. While the laptop will run on AC power it will not charge the battery. It says plugged in not charging. If I restart the laptop I get an error screen that says the charger is not recognized. Is there a solution to this? I know there is an identification pin in the plug end of the charger and it is still there.
 

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RELEVANCY SCORE 68.4

I have an Alienware 14, and recently it refuses to charge past 45%. I'm aware it may be an issue with the battery, but the thing is that it used to do this a while back, with 53%. and then one day, it just fixed itself and i've been fine at 100% for months, until yesterday when it just went down to 45% (as i';m looking at it now, it says "46% available (plugged in, not charging) does anyone know what might be the reason? I've tried updating the BIOS, i've uninstalled and reinstalled the Compliant battery thing in device manager, and i'm still unsure what could be the issue here.

A:Laptop battery wont charge past 45%

Hi JOVVVVV,
Are you using the original Dell OEM adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Keep us updated.

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