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multiple random BSOD's ERRORs 0x0000001e and 0X0000003b

Q: multiple random BSOD's ERRORs 0x0000001e and 0X0000003b

Could really use some help in determining what's amiss. The crashes seem to randomly occur, at least nothing that I can pin point. I also tend to think this may be cause by both drivers and hardware as on at least two occasions the computer would not restart. When powered on, it failed post and went into a series of rapid beeps. I don't believe heat is an issue but it has taken awhile before I'm able to get it to reboot on those two occasions. I've read the posting rules and I believe all of the system info is listed on my profile and hopefully I've uploaded the dump file. but please let me know if I've missed something or there is additional information required.
Thanks in advance!

Preferred Solution: multiple random BSOD's ERRORs 0x0000001e and 0X0000003b

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: multiple random BSOD's ERRORs 0x0000001e and 0X0000003b

Hi darenot.

There is a high possibility that the BSODs are caused by NVIDIA nForce Serial ATA Controller. The storage controller element of nvidia chipset; specially RAID. c:\windows\system32\drivers\nvstor64.sys

fffff880`02f1ba40 fffff800`02ad15d1 CLASSPNP!TransferPktComplete+0x1ce
fffff880`02f1bac0 fffff880`0110d6c8 nt!IopfCompleteRequest+0x341
fffff880`02f1bbb0 fffff880`0110d443 storport!RaidUnitCompleteRequest+0x208
fffff880`02f1bc90 fffff800`02ad830c storport!RaidpAdapterDpcRoutine+0x53

fffff880`02f1b978 fffff880`0117500fUnable to load image \SystemRoot\system32\DRIVERS\nvstor64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
Which is too old.

Image name: nvstor64.sys
Timestamp: Tue Jun 23 03:53:37 2009 (4A400469)
It is almost impossible to find updates to nvidia chipset nowadays; specially for such an old HP.

BiosVersion = 5.27
BiosReleaseDate = 06/10/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = D5468AT-ABA ALONPAV
So I would suggest you to get rid of the nvidia elements and use windows system native elements.

Boot into the BIOS. Disable RAID. Then perform a Clean Reinstall - Factory OEM Windows 7

If you follow the guide step by step, it will lead to a perfect windows install which is driver complete itself. No need to install any drivers from nvidia other than the display driver for the graphics card GeForce 8800 GTS.

Let us know the results.

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While the system is at idle or just light use I get the BSOD. It happens once a day and there seems to be no trigger. Core temps are at normal and run about 40 Celsius. I have tried updating most of my drivers through the device manager and will run a memtest soon. Any and all help is much appreciated, thank you!

Is Windows 7 . . .
- x64
- the original installed OS on the system? windows 7
- an OEM or full retail version? full retail

- What is the age of system (hardware)? 1.5 yrs
- What is the age of OS installation (have you re-installed the OS?) 1.5 yrs. have not reinstalled OS

System Specs
CPU: AMD Phenom(tm) II X4 920 Processor
Motherboard: ASUSTeK Computer INC. M4A785-M
BIOS: BIOS Date: 04/14/10 17"53:51 Ver: 09.06
Total Memory: 4.00 GB
Usable: 3.75 GB
HDD: (1) ST31000520AS ATA Device (2) Seagate Portable USB Device
Sound Card: (1) ATI High Definition Audio Device (2) High Definition Audio Device (3) C-Media PCI Audio Device
Graphics Card: ATI Radeon HD 4200
OS: Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

A:BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050

Run a chkdsk on the system partition to check for bad sectors or system errors.
Disk Check

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I have been dealing with BSOD for a while now, they seem to be occurring mostly during web browsing (Firefox) and listening to music (Zune software).

A:Random BSOD multiple errors: 0x000007e, 0x00000050, 0x0000001e, 0x0000

It looks like a combination of Bit defender failing for some reason:

fffff880`07eb9368 fffff880`012f75d4Unable to load image \SystemRoot\system32\DRIVERS\avc3.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avc3.sys
*** ERROR: Module load completed but symbols could not be loaded for avc3.sys
Driver Reference Table - avc3.sys
And your graphics drivers being very out dated:

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
ERROR: FindPlugIns 80070005
ERROR: Some plugins may not be available [80070005]
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88004e605fe, fffff880072789f8, fffff88007278250}

Probably caused by : atikmdag.sys ( atikmdag+4425fe )

Followup: MachineOwner
Driver Reference Table - atikmdag.sys

Time stamp on your video card drivers:

kd> lmvm atikmdag
start end module name
fffff880`04a1e000 fffff880`05352000 atikmdag T (... Read more

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As said above in the title, I have been getting multiple BSODs on this new build. The build is using mostly old parts except for the motherboard, CPU, PSU, and card reader. The HDD, ODD, and RAM are all reused from previous computers.

It's been almost every day that I would get a BSOD on this machine. The major driver files seem to be ntoskrnl.exe and Ntfs.sys. A few other ones have shown up as well, such as dxgmms1.sys and win32k.sys.

The BSODs seem to occur at random times, however most recently they have occurred when watching .avi videos in full screen.

I have attached below all the minidumps that I have along with the last few events in event viewer. There are tons of errors in event viewer.

The specs of the computer are as follows:
AMD Athlon II X2 250
Motherboard is part of the Shuttle SA76G2 V2
2x 2GB OCZ2P8002G PC2-6400
Windows 7 SP1 X64
Onboard HD Radeon 3000

Please let me know if you need anymore information.

A:Multiple BSOD erros (0x0000003b, 0x0000007f, 0x0000001a, 0x0000001e) &


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Yesterday I encountered four completely random BSODs.
Two while I was just browsing about the internet,
One literally right after bootup
And another one while I was playing SimCity and watching a stream. The one while playing SimCity popped up saying 'Hardware Malfunction' a a seperate-ish BSOD window before the new one happened.

My specs:
CPU: i5-3570k @ stock clock
GPU: MSI GeForce GTX 780 (reference card)
RAM: 16GB Kingston HyperX Beast @ 2400mhz.
Motherboard: Asus P8Z77-V LX
SSD: Kingston SSDNow v300 120GB
Storage: 2x 1TB HDDs which I cannot remember the brand of.

A bit more info.
My RAM is supposed to run 2400mhz, but I have to set it to that in the BIOS manually or it'll detect and set it to 1333mhz. It seems after changing the RAM clock to the 2400mhz, that's when I encounter most BSODs. This is what I think may be the issue, but I can't understand minidumps for the life of me, so I thought I'd ask for some help to see if I'm correct, and to see if you guys perhaps have any ideas of what to do.

I've uploaded the dump files to SkyDrive. https://skydrive.live.com/redir?resi...LnfC3Ib1WOdphY

On a side note I have some different issues which has nothing to do with BSODs, really, but sometimes all my USB devices will disconnect. I'm pretty sure this is a driver issue with Razer's drivers, as I'm using a Deathadder, Blackwidow Ultimate and the Megalodon headset from them.
Although it may be my external mix (A Samson GO clip mic thingy) be... Read more

A:Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b

Hello and welcome Darkenager mate have almost the same board I set mine in increments (RAM) to so go to say 1600 and then try 1866 it is still a decent speed all the same. Then increase until it baulks again. Mine is set manually after I tried the XMP and the RAM would default back to the 1333 the highest this board is supposed to go is 2133 by my manual.

I am away from home at the moment and on my 8 machine so I cannot tell you exactly see this for some info Ivy Bridge Overclocking Guide ? Asus Motherboards

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My computer has recently taken to blue screening seemingly at random. I recently had a virus that was cleaned up with Spyhunter 4. The system was fine for a few days then blue screened when I was away and restarted throwing the 3b error. Over the past few days the errors have become more and more common. I've checked the computer with whocrashed and got the following results:

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042715-23150-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A10)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x295B1)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
file path: C:\Windows\system32\drivers\atikmdag.sys
product: AT... Read more

A:BSOD at random times error 0x0000001e, 0x00000034, and 0x0000003b

Hello and Welcome to SevenForums

Run MemTest86+ for 8 passes. I know that you ran a memory test but MemTest86+ is the most accurate out there. RAM - Test with Memtest86+

Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your computer may run slow but that's because Driver Verifier is running. If you crash when you start your computer after running Driver Verifier go into Safe Mode and disable it. Safe Mode

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I've recently started seeing BSODs with my gaming rig. It first happened while playing Star Wars: The Old Republic, but after that would occur during post or shortly after.

I had not added any new hardware recently, or updated any drivers. Rig had been stable since I built it 18 months ago. No overclocking.

I checked my drivers, and my graphics driver is up to date. I updated the drivers for some of my peripherals, which did not seem to help. Next I tried updating the chipset, but after that it seemed worse. I could not get past the login screen.

I then flashed my bios with the latest stable version. That got past me login (posting this on my comp).

I followed the steps to collect the previous crashes and was hoping you could look through them and identify anything I could fix. zip attached.

Thanks for your time.


A:BSOD, multiple errors 0x0000003b, 0x0000007e, 0x0000007f

Hi mattmcbride welcome to SevenForums .

Lets run a memory test . Take a look at the link below

RAM - Test with Memtest86+

If you get any errors during the test .

Take a look at Part 3: If You Have Errors: from the tutorial above .

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I have been having BSOD issues for about 2 months, and have tried running memory checks, disk checks, and I can't narrow the cause down. So I'm here hoping someone can help me. I have gotten kernel power, irql, and some blank message, only error code BSODs. They occur at random times, and are quite sporadic. Please help.

BC codes are as follows.
(0x0000001e, 0x00000024, 0x1000007e, 0x00000124, 0x0000003b)
These are the only ones I have since my reformat.

A:Multiple BSODs. (0x0000001e, 0x0000003b) and more.

Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.

During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Uninstall SpyBot, too. It causes problems in windows seven sometimes.

Plan to update the BIOS.

BIOS Version/Date American Megatrends Inc. 0305, 9/9/2010
Get the latest version from the hardware manufacturer's website only.

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Let us know the results.

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for the last few weeks I have been receiving a whole bunch of BSOD errors. I have tried absolutely everything I possibly can to resolve this issue. I ran a memtest86 for 8-9 hours with 4 passes and no errors, I have completely removed my HDD's and replaced with a new SSD drive and I have also updated my BIOS but to no avail I seem to be still suffering from BSOD..

Any help would be massively appreciated.

PS: x0000000a and 0x0000010e BSOD were received after I had updated my BIOS.

here is my DM collected log with my DMP files:

A:Multiple BSOD errors 0x0000010e 0x00000001 0x0000000a 0x0000003b

This is either graphics driver issues or GPU failure.

I recommend ruling out the possibility of a failing graphics card first.
Run Furmark by following these instructions. (Run for around 30 minutes.)

Video Card - Stress Test with Furmark

fffff880`0837c738 fffff880`042fa22f : 00000000`0000010e 00000000`0000001f fffff8a0`0a4a7dd0 00000000`00000000 : nt!KeBugCheckEx
fffff880`0837c740 fffff880`04a211d0 : fffff8a0`0a4a7dd0 fffff8a0`0a4a7dd0 00000000`001f8ed3 00000000`00000000 : watchdog!WdLogEvent5+0x11b
fffff880`0837c790 fffff880`04a1e9d3 : 00000000`00000000 fffffa80`1508b050 00000000`00000c3a fffffa80`154350f8 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x148
fffff880`0837c7d0 fffff880`04a387d9 : 00000000`00000000 fffff8a0`090f6120 fffffa80`00000000 fffffa80`14fe7660 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
fffff880`0837c9a0 fffff880`04a38514 : fffff800`00b96080 fffff880`04a37f00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`0837cb90 fffff880`04a38012 : 00000000`00000000 fffffa80`152161a0 00000000`00000080 fffffa80`132ec410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`0837cbc0 fffff800`033702ea : 00000000`01c9340d fffffa80`12e6ab50 fffffa80`0d318990 fffffa80`12e6ab50 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`0837cc00 fffff800`030c48e6 : fffff800`0324ee80 fffffa80`12e6ab50 fffff800`0325ccc0 fffff880`01b7038f : nt!PspSystemThreadStartup+0x5a
fffff880`0837cc40 00000000`00000000 : 00000000`00000000 00... Read more

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I've had my Samsung laptop since summer 2012, and I get random BSOD shutdowns. This has happened since I got the computer, basically. I bought it in the US and now live in Hungary and depend on it for my job, so I have not been able to send it away while under warranty.

Anyway, sometimes I get the error more than once a day. Sometimes I don't get it for a week or two. As I said, it seems completely random. More recently, if I close the laptop and put it in my bag, it will have restarted on my walk home. As the thread title says it is most often 0x0000003B, though once is a while it is something like "0x000000D5" (I have to admit I'm not 100% here).

It's frustrating problem, and I'd just resigned myself to it. I only found this forum this evening and performed the SF Diagnostic (attached). I hope this gives you enough information.

A:Random BSOD errors on year-old laptop, usually 0x0000003B

Hello jdenn81.

It is a multifold issue, but the main issue is network related. It is caused by Kaspersky, mainly. Kaspersky uses some Zone Alarm services like True Vector. And Trye Vector hijacks TCP connections; which results in ntework blockage, and causes BSOD.

fffff880`0b094770 fffff880`04bc5430Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Description here: Driver Reference Table - vsdatant.sys

It is caused by this element in your system : c:\program files (x86)\checkpoint\zonealarm\vsmon.exe

Alongwith this one, Kaspersky itself is failing, too.

fffff880`0b095538 fffff880`03640000Unable to load image \SystemRoot\system32\DRIVERS\kltdi.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kltdi.sys
*** ERROR: Module load completed but symbols could not be loaded for kltdi.sys
fffff880`0b095540 fffff880`0364c4e0 kltdi+0xc4e0
fffff880`0b095548 fffff880`03640000 kltdi
fffff880`0b095550 fffff880`0364c4b0 kltdi+0xc4b0
fffff880`0b095558 fffff880`03640000 kltdi
fffff880`0b095560 fffff880`0364c498 kltdi+0xc498
fffff880`0b095568 fffff880`03640000 kltdi
fffff880`0b095570 fffff880`0364c36c kltdi+0xc36c
fffff880`0b095578 fffff880`03640000 kltdi
fffff880`0b095580 fffff880`0364c24c kltdi+0xc24c
Description here: Driver Reference Table - kl... Read more

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I ave a dell inspiron N5110 laptop, which experiences seemingly random BSODS:

Could you help me resolve this issue?
Thank you.

A:Random BSODS: 0x0000001e and 0x0000003b

It looks like your BSOD is being caused by Comodo:

fffff880`091c7398 fffff880`02d04c77Unable to load image \SystemRoot\System32\DRIVERS\cmdguard.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
Driver Reference Table - cmdguard.sys

Please uninstall Comodo then replace it with a combination of Microsoft Security Essentials and Malwarebytes anti-malware. Tip when install in Malwarebytes be sure to uncheck the box offering to start a free trial.

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I've attached the zip file of dumps from BSOD.

This is on my sisters computers which I can only access remotely.

Specs as follows:
Rosewill R363-M Case with PSU
Biostar A75MG FM1 Mobo
AMD A6-3500 Llano CPU
Partiot Gamer 2 Series 8GB (2x4GB)
OCZ Vertex Pus R2 60GB SSD
Windows 7 x64 with SP1 installed

Any help is appreciated.

A:BSOD - Random Usage - multiple error codes - 0x0000003b

Start with testing RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes. *Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot. *If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot. *If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, ... Read more

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I am getting multiple BSOD daily. I reinstalled Windows and again the same problem.
Here are some brief details of my computer. It is a custom buit computer which I bought a year ago. The original OS Windows Ultimate 64.
Current OS Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
Processor 2.80 gigahertz AMD Phenom II X6 1055T
Motherboard ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Bios American Megatrends Inc. 3406 08/20/2010
Memory 8192 Megabytes Usable Installed Memory
Video Card AMD Radeon HD 6800 Series

Other details are in the attachement.

I have run memory and HD diagnostics they have come clear and also checked for malware using malwarebytes.
Any help in solving this will by appreciated.


A:BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b

Got a BSOD. Uploading the dmp file.

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Dear experts,

after just too many days of troubleshooting (please disregard the former thread) I decided to flash the BIOS, then re-format my SSD and re-install Windows 7 including all drivers the device manager asked for. Apart from BlueScreenView, SF Diagnostic Tool, 7zip and Dropbox, I installed/ran no other software or drivers. Windows update shows me that Windows is updated. I have currently only one bar of 8GB RAM installed; I have a 4-bar 16GB and a 2-bar 16GB kit available that ran fine in an identical PC. The QVL from Asus is from 2011 and outdated; the recommended RAM is no longer commercially available.

Do I need a new processor, mainboard or RAM? A new PC? I sincerely hope not the latter!

I have attached the output from the SF Diagnostic Tool as required. What should I proceed with?

Thanks in advance for any insights!

A:BSOD 0x0000000a 0x0000001e 0x00000050 0x0000003b

I downloaded and installed one additional software, IntelProcessorDiagnosticTool and ran it. Result: Another old chap reared its ugly head - the BSOD 0x00000124 where the BSOD display freezes and thus no minidump is being written - I have to push the reset-button each time this particular BSOD occurs.

I mean, being a useless user, I can't tell shit from shinola as far as PCs are concerned, but does this indicate a hardware fault? Such as mainboard, memory or processor?

How can I pinpoint what it is, so at least I know what, in the worst case, I have to buy anew?

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This has been happening for a while now, I have done multiple restores, but this has not fixed the problem.
Originally my computer was crashing because of Kaspersky but now it is just being completely funny.

Sometimes it blue screens, other times it will just turn off and on again.

I have two dump files, but I do not know how to open them sorry!

Thank you for helping me


According to google, it's graphics card issues.

A:BSOD just browsing internet 0x0000003B - 0x0000001E

Hi, please complete the steps below:

Based on the bugchecks, I would recommend you follow and complete the steps given below:1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload ... Read more

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I've had this computer for a few years now, close to 3-4. About a year or so ago I upgraded to Windows 7 Ultimate 64 and a few months afterwards the BSOD started up again (had them in Vista as well).
System/Model Number: HP Pavilion dv7-1245dxCPU: AMD Turion X2 Dual-Core Mobile RM-72Graphics: ATI Radeon HD 3200
Sometimes it's when sitting idle, sometimes while playing a game, more recently though it's while just browsing the internet.

Can't quite figure out what's wrong, although it the problem in all of the errors seems to be ntoskrnl.exe

Any assistance would be lovely, thank you.

A:Constant different BSOD 0x0000001e, 0x1000007e, 0x0000003b


Please upload your msinfo32.nfo file. To get this:
Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

Some very old drivers of the ATI card and Atheros network adapter need to be updated.

Atheros network adapter, source:Driver Reference Table
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver), source:Driver Reference Table
OR from here:Download AMD Catalyst Drivers 12.8 Vista 64 - FileHippo.com

Uninstall older drivers via control panel first and for remnants of drivers, use Driver Sweeper to clear that up.

Run the System file checker and Disk check:SFC /SCANNOW Command - System File Checker
Disk Check

Let us know the results

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Hello. Last night i opened my pc, logged in at windows and then after a few minutes windows crashed with BSOD and rebooted. I went to windows again and they crashed once more. The 3rd time i booted successfully and windows didnt crash for at least 2-3 hours, but when i went away for 10 minutes they crashed again, without generating a dump file. Today windows crashed once more, generating a dump file and to my surprise fedora crashed as well, and i've been thinking that its probably a hardware related issue. I tried to read the dump files with blue screen viewer and the only thing i understood was that the first crash dump had the files ataport.sys ntoskrln.exe and tcpip.sys pointed out, while the second had ntoskrnl.exe and tcpip.sys and the third had the ntoskrnl.exe and win32k.sys.Im posting the dumps here. Thanks for your time!

A:BSOD All of a sudden, error 0x0000001e once and 0x0000003b twice

Host Name: ADAM-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Adam
Registered Organization:
Product ID: 00426-OEM-8992662-00497
Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows installation, and are still experiencing BSOD's, we will be happy to help you solve them

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i m getting BSOD when the laptop starts and just after the start. Also, i get BSOD every time when i try to restart my laptop. The most common BSOD is
1. 0x0000003b (SYSYTEM_SERVICE_EXCEPTION) - 14 times

The other BSOD are :
1. 0x000000d1 (DRIVER_IRQL_NOT_LESS_OR_EQUAL) - 3 times
2. 0x0000001e (KMODE_EXCEPTION_NOT_HANDLED) - 3 times
3. 0x000000a (IRQL_NOT_LESS_OR_EQUAL) - 4 times
4. 0x0000007e ( SYTEM_THREAD_EXCEPTION_NOT_HANDLED) - 3 times
5. 0x000000019 ( BAD_POOL_HEADER) - 3 times
6. 0x00000050 ( PAGE_FAULT_IN_NONPAGED_AREA) - 1 time
7. 0x00000024 (NTFS_FILE_SYSTEM) - 1 time
I have recently upgraded my RAM from existing 3gb to 6gb. I removed the 1gb ram and putted the NEW TRANSCEND RAM IN SLOT 1 and 2gb HYNIX RAM in slot 2.
I have also RAN the MEMTEST86 3-4 times with no error. The BSOD usually occurs after each 1 week and 3-4 times a day. Also, the timings of both the RAMS are same. I am using 1333 mhz ram on my 1066 system. I m NOT OVERCLOCKING ANYTHING. The picture i have submitted is with 4 gb NEW RAM only.
OPERATING SYSTEM - WINDOW 7 ulitmate 64 bit
PROCESSOR - intel i 3 m350
I have uploaded the minidump files date wise . PLS HELP ME !!!!!!

A:Getting BSOD 0x0000003b(most common), 0x0000001e, 0x000000a,0x0000007e

Follow the http://www.sevenforums.com/crashes-d...tructions.html so we can get all of the crash files at once and better determine the problem.


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Hi I hope someone can help me, I am new to all of this error reporting but I've tried to use the web to find answers before coming here, and I hope I have attached all the necessary files:

I am running Windows 7 Home Premium 64 bit version, here's a rough look at my system:

8gb ddr 3 1600 (part no. CT2KIT51264BA160B - not sure that's any help)
AMD Phenom II x4 955 3.2ghz CPU
Line 6 Toneport UX2 Soundcard (usb interface)

I am not overclocking anything and my PC runs a ton of applications fine, I use it to record live music via my toneport soundcard and I edit and render videos with Sony Vegas fine, I just get a BSOD when using any games within 1 to 2 hours.

I have tried clean drivers for my GPU, even using a driver sweeper software from safe mode. I have tried to check that all my drivers are up to date in fact.

I have plenty of free space on my hard drive, and my PC case is very cool, the temps are around 28-30 degrees for the board and cpu at idle and 30-38 at load.

the gpu temps are 56 degrees max when playing games etc.

I've tried everything except dropkicking it! I see a lot of errors like mine but I don't have the skills to solve this puzzle, please help!

Thanks for reading this

PS. All the components bar the CPU are less than 6 months old, free from dust and securely fastened!

A:BSOD Playing Skyrim, BF3 and SW:ToR error 0x0000001e and 0x0000003b

Welcome to Sevenforums; I hope we can be of assistance. Bear with me as this takes a bit of time to digest all the information in the bug report you filled out; usually ~20-30 minutes. I will try to post the most relevant information first.

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This has been happening ever since I bought my PC 2 years ago. I've taken it to a lot of technicians several times who ran hardware tests and found nothing, thus weren't able to diagnose the problem. It keeps happening even after I've formatted it multiple times. It crashes mostly while gaming, but sometimes when I'm simply browsing the web too. either it freezes with colored bars on the screen or a blue screen happens (mostly the latter). also it's mostly 0x0000001e or 0x0000003b

im not sure what this bump contains though, but this is what mostly happened before the format.

Temperatures are normal, video card drivers are up to date, passed all memory tests. Hardware seems to be fine. PLEASE HELP ME!

OS: Windows 7 Ultimate 64-bit
Motherboard: ASUS M4A88T-M USB/3
CPU: AMD Phenom II x4 965 BE 3.4Ghz
GPU: Asus Radeon HD 6850
PSU: Corsair CX-500W
HDD: Seagate Barracuda 500GB 7200rpm & Seagate Barracuda 2TB 7200rpm

A:BSOD (0x0000001e and 0x0000003b); freezes and crashes while gaming!

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005f13ab0, fffff80000b9c518, fffffa8006df4310}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys

Followup: MachineOwner
Its your graphics drivers causing a problem here.

Have your tried uninstalling the catalist control center?

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Had a BSOD on Sunday. Took the sides off the computer to find the heatsink caked in dust. Cleared that out with some compressed air and seemed to do the trick just fine. Computer fan running much quieter too then.

All fine on Monday and then cranked the PC up this evening and BSOD again. Couldn't get Windows to start, so tried removing RAM and then removing all hard drives except my boot drive containing Windows. Set up is SSD with Windows on, second SSD with programs on, HDD for files and data and second HDD for backup; that set up has been running fine for some time.

Have managed to get Windows to load and no BSOD currently, with three drives plugged in and the main HDD for data NOT plugged in. Not sure if that drive is the common problem.

Some BSOD messages I have seen, before it vanishes, include PAGE_FAULT_IN_NONPAGED_AREA and REGISTRY_ERROR and SYSTEM_SERVICE_EXCEPTION

Any help and advice much appreciated. The diagnostic data was run without said HDD plugged in.

Brief update.....
PC still running but trying to shut down, I get a Windows Explorer has stopped working error, as below. Could this be linked to the other drive not being plugged in? The unplugged drive contains my 'Desktop' so I wonder if this is confusing Windows somehow. Only way to shut down seems to be to just power off.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Na... Read more

A:BSOD multiple errors, error 0x00000050 and error 0x0000003B

Hiya and welcome to SevenForums!

BugCheck A, {fffff900008d1ee9, 0, 0, fffff80002ad41dc}

Probably caused by : win32k.sys ( win32k!AllocThreadBufferWithTag+24 )

Followup: MachineOwner
Hmm, re-install Windows as your getting 0x51 errors because 0x51 errors are registry related errors.

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Hello, I'm running Microsoft Windows 7 Professional 64-bit on my HDD, I am getting frequent BSOD while playing games, watching and downloading videos. There are multiple different errors and the errors are the not same. I am getting errors:
(1) 0x00000019 - BAD_POOL_HEADER
(4) 0x00000116 - No bug check string

Thank you for the help I really appreciate it!

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I've been having fairly frequent, seemingly random BSOD's lately, only major hardware change I've made recently was upgrade my videocard to my current Nvidia GTX 750 Ti.

Errors are multiple, including Kernel_Security_Check_Failure, PFN_List_Corrupt, and System_Service_Exception.

Ran memory check and hard drive error check, no problems there.

Appreciate any help you can offer, folks!

A:BSOD's at random, multiple errors

Just to add some more information, today I've had a DRIVER_OVVERAN_STACK_BUFFER and DPC_WATCHDOG_VIOLATION bluescreen. I reinstalled video and audio drivers, no luck.

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Just upgraded mobo, ram, cpu, and video card. Keep getting random BSOD. For example, sometimes it will happen when i run the windows experience index, sometimes it won't, and same goes for other applications. It seems to happen the most when i have both sticks of RAM installed. Works fine with just one, and it doesn't matter which one it is.
I've ran memtest on both sticks of ram in every slot by themselves, and also together. No errors after 7 passes. Manually updated all drivers.

Win 7 Ultimate 64bit, Retail
AMD FX 4100
ASUS M5a97 mobo
Patriot Gamer 2 Series 8GB (2 x 4GB) Model PGD38G1600ELK
Geforce GTX 550ti
420w PSU

A:Random BSOD, multiple errors

These were all related to memory corruption (typically a drive). Please run verifier to find the mis-behaving driver.
These crashes were caused by memory corruption probably a driver.
Please run this test to find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Driver Verifier

Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developer... Read more

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Got this pc a week or so ago. BSOD seems to occur whenever I play games. I've played incremental games and used youtube for a few hours and some days it'll occur in an hour and some days it doesn't occur. It always occurs when playing most other games (on steam).

Not much I can say that isn't listed in the dump files except that Driver Verifier causes my audio to become shitty and I'll always end up with a corrupted screen (meaning I need to restart) before BSOD, so I can't seem to use that. I'll try and find a usb to run memtest+ on tonight.

A:New PC, random BSOD. Multiple Errors.

The errors you're receiving are mostly pointing to corruption or some defect in hardware. Before we start looking at drivers could you perform the steps outlined below please.

Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+


Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Run chkdsk. Disk Check

Open an elevated command prompt, type in or copy and paste sfc /scannow and hit enter.

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I'm having multiple bsod that happens very randomly. I recently purchased an ssd it was working perfectly fine but now I just get these bsod. I think it's because my motherboard might be a slight defective but I still need help. I've been reformatting my windows to stop it, but it just keeps happening. Here are the logs of my bsod's before my last reformat. I don't know what else you I need besides the mini dumps I tried the tool but I just bsod when I use it, I can still boot my computer into safe mode.

A:BSOD Multiple Errors, New SSD, It's random

Blue Screen of Death (BSOD) Posting Instructions

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This has been happening for some time now, but it became more frequent recently. The computer will seemingly freeze out of nowhere, sometimes creating a BSOD, sometimes not. The way the problem comes up is kinda weird. As long as I don't launch any intensive 3D applications, the crash will either happen in the first few minutes after booting, or not at all. If I make it through the first few minutes, then I can leave the PC running for weeks (literally, I tried) as long as I don't do any gaming. If, however, I get a crash, then usually I'll get multiple in a row. Once it even froze in BIOS. Even weirder, the same application/game that can, sometimes, cause it to freeze within minutes multiple times in a row, will, at other times, run with no problems for hours on end.

I've attached the zip with the last few dumps, though obviously that's not the full extend of the problem, seeing as quite a few of the freezes will leave no "evidence" behind. I also have 8 Kernel-Power (ID 41) errors in my event viewer, though that seems to be the restarts I had to force after freezing.

Thanks in advance for your help.

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This PC was built nearly a year ago and I am now starting to run into sever random BSODs. I've done sever MemTest, DskChks, GPU tests, CPU tests and have not run into but one odd problem. When running a MemTest on he RAM, only twice, have I run into some errors. I removed the sticks that were reported bad. Though I'm still getting all types of errors. Occasionally y the PC will also restart on it's own.

Originally I had x4 8GB of RAM. Now I'm on 6GB. One stick seemed to be bad. But when I go back to test the other sticks I sometimes get errors, and some times will not. I've run 7 passes on each stick in different slots. Only sometimes I'll get errors, then the next test on the SAME stick, no errors.

I've checked all my drivers and made sure they were all up to date. I've gone into the PC and made sure everything was plugged in correctly. Also made sure there were no bad capacitors and other components/hardware. Everything is secure in place and correctly installed, hardware wise. Tested the Power Supply and it checks out okay as well.

This did not start occurring after some software install either. I've done complete formats and re-installing Windows 7 64-bit.

What is really odd is the BSODs and restarts happen several times in a row. After a few BSODs and restarts the PC will be fine for easily 8 hours with no problems. It all seems to happen after it's been off for a night. The first hour, give or take, after being turned on does it all occur.

Attached is my ... Read more

A:BSOD. Multiple errors. Random occurrences.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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Here are the Dmp Files

Bsod can happen a couple minutes after startup, it can happen when using Chrome, it can happen when starting up a game. I cannot isolate what exactly triggers them. I have swapped ram around, ran with one, I have used memtest and it found no issues, all drivers have been updated. I'm lost at this point and an amateur so I need some direction.

A:New Build: Random Bsod, Multiple errors.

Hi Chewbacca21,

Welcome to the 8forums.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover

Uninstall Daemon ToolsDownload the SPTD standalone installer and follow these steps:Double click the executable to open itClick on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

The driver of the mouse has been flagged.
Please check here for driver updates

0: kd> lmvm Lachesis
start end module name
fffff801`59a3d000 fffff801`59a44680 Lachesis (no symbols)
Loaded symbol image file: Lachesis.sys
Image path: Lachesis.sys
Image name: Lachesis.sys
Timestamp: Fri Aug 17 09:48:44 2007 (46C552DC)
CheckSum: 00016FC6
ImageSize: 00007680
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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I built my PC about two years ago and it has sporadically had BSoD's the entire time. Sometimes it is while playing a game or just idling. I can't seem to replicate it, it just sort of happens. My first thought was perhaps bad memory. I initially had 8 GB of Corsair ram that I have ran Memtest on for multiple passes and they have all come back clean. Same for chkdsk on both of my drives (the HDD was the first primary OS drive until the SSD was purchased). They both have always come back clean. I then thought it was my cracked version of Windows 7.

I recently bought a licensed copy of windows, 8 more GB of Corsair ram, and a new video card. I added the RAM and video card first and logged in. I started getting hard freezes after 3-5 minutes of logging in with all 4 ram sticks in, then endless boot loops. I did a fresh install of Win7 with the legit copy, same thing. I removed 2 of the ram sticks( the originals) and the boot loops stopped and I was able to get windows updated and drivers installed. I put the original ram back in and after an hour or so I got the original BSoD's again. I then removed the original, leaving the new ram in. So far I have only gotten 1 BSoD naturally with the new ram in but then again, they have always been very random, sometimes having 5 in a day and then none for a few weeks. I ran driver verifier and within 2 minutes of running it caused a BSoD about the registry filter, but most of the others are critical structure corruption via ntoskrnl or ... Read more

A:Random BSoD's throwing multiple errors

Ok, I figured out how to get the attach button to work. It was something to do with my university network because while running through a VPN it works fine. Anyways, here is the required .zip files, finally.

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About 2 months ago I started getting daily BSOD and black screen reboots. At the time I was running Win10 and they started happening right after a windows update and video driver update. Some days the computer would reboot 3-4 times during the day.

I rolled back my video driver to latest stable, uninstalled the latest windows updates with no change.

I use computer daily for my work and had to do something quickly, so I order a 2nd SSD and installed a fresh copy on Win7x64 Ultimate w/sp1. I thought things were fixed as I went nearly 7 days before a reboot happened again.

Some times I get a BSOD, sometimes screen just goes black and system reboots. I lost several BSOD as my computer was not saving the .dmp files. Searched forums and made changes and last BSOD on 3/1 save a BAD_POOL_HEADER mini.dmp.

I've had 6 black screen reboots without BSOD or dump file since then, only record is the Kernel-Power in event log. Most happen during normal computer usage, sometimes idle with audio streaming.

I've run the following with no errors or reboots.

memtest86+ for 18+ hours
BurnInTest V8.1

I am running BOINC in the background and have tried disabling and still get reboots. CPU / GPU temps are consistently 45-50c.

I am running default BIOS settings for both CPU and ram with no overclocking. I updated to latest BIOS at the same time as the clean install.

Any help with solving this would be appreciated.

I've attached output from DM Log Collector to this post.

I... Read more

A:Multiple random BSOD and Kernel-Power Errors

I've also run the following without errors:

SFC /scannow
chkdsk /f

Read other 1 answers


I've been trying to find solutions in other threads and online "help" only to find no help at all.
I would rather avoid contacting the Manufacturers if I can help it.

Some of the BSOD Error codes include:
1e, a, 24, 7e and many others.
I've had System Service Exception and Driver IRQ Equal or less (or something similar) and at this point I am at a loss.

System Specs:
AMD Phenom II x6 1075t 3.00GHz
nVidia GeForce 450 GTS
800w xilence PSU
Asus M4A87TD EVO Motherboard
Windows 7 x64 Home Premium SP1

- x86 (32-bit) or x64 ?
- the original installed OS on the system?
- an OEM or full retail version?
Full Retail I believe
- What is the age of system (hardware)?
6/7 months old
- What is the age of OS installation (have you re-installed the OS?)
No re-install as of yet, Came with windows 7.


I Can several high-demand games one after the other and get a clear day without crashes, then later start my Minecraft server or attempt to watch a video on YouTube and suddenly get a blue screen or random restart.
I also ran Virus Scans with Malwarebytes, Super Anti Spyware and Norton 360 and found Nothing, I did run a Check Disk and It supposedly found Hardware issues, at the least I would like to narrow it down to what It could be.
Since disabling alot of startup Items, I seem to be getting Less blue screens, Hence I'm not sure if its a false positive from the mem-check.

I've attached the Perfmon html and The Windows_nt files in one zip, an... Read more

A:Random BSOD, Hangs and Reboots, Multiple Errors

Most of these are said to be caused by ntkrnlmp.exe which tends to lead me to believe they are hardware related also a dump is pointed towards your usb drivers most likely outdated please update them.

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Administrator\Downloads\Windows_NT6_BSOD_jcgriff2\090511-24616-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03064000 PsLoadedModuleList = 0xfffff800`032a9670
Debug session time: Mon Sep 5 14:39:04.367 2011 (UTC - 6:00)
System Uptime: 0 days 1:20:44.209
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* ... Read more

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My PC is experiencing random crashes/freezes, and BSOD, typically at start up when I start browsing the web or at times at playing PC games. My WhoCrashed analysis seems to have multiple error codes indicating driver issues but I cannot recall installing any new software recently, some of the error codes are:

On Fri 6/6/2014 12:03:42 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFF8800CB48190)
Bugcheck code: 0xA (0xFFFFF8800CB48190, 0x2, 0x1, 0xFFFFF80002D050B2)
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.

On Thu 6/5/2014 11:50:22 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\060514-14508-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x50 (0xFFFFF8A229099FC0, 0x0, 0xFFFFF80002F960B9, 0x5)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has ... Read more

A:Random BSOD, multiple errors - 0xFFFFF8800CB48190 & 0xFFFFF8A229099FC0

FYI, I am gong to run Memtest to determine if RAM is an issue, does anyone else have any suggestions from bug report?

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Hi I started getting these BSOD errors around March of this year. It happens when I leave the computer idle for a while and then come back to start using it. The auto restarts started happening recently. The BSOD errors sometimes happen when playing games or watching videos or than that it's completely random. I know that overheating is not a problem since I get the errors even on a cold start. I have not overclocked anything and tried multiple memory tests, disk checks, updated drivers and even removing all programs with windows restore. None of these worked.

One thing I noticed is that when I first bought my computer I could hear the fan running at a faster speed and sometimes it would speed up even more. Now the fan is just running normally and quietly all the time.

I'll be happy to provide any other information you guys need. Thanks in advance.

A:Random BSOD, auto-restart, multiple errors


The .nfo file is corrupted

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
McAfee Removal Tool - McAfee Uninstaller
Recommended antivirus program for Windows 7 based on stability compared to others:-
Microsoft Security Essentials - Free Antivirus for Windows
Microsoft Security Essentials Download | Free Spyware Protection
Malwarebytes - The Free version
Good and Free system security combina... Read more

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dump is included, not sure which issue to start with. it seems to have happened since windows did an update. also I get windows explorer crashed and restarts alot too

A:BSOD random blue screen different errors, one was multiple irp

Quote: Originally Posted by ownmart

dump is included, not sure which issue to start with. it seems to have happened since windows did an update. also I get windows explorer crashed and restarts alot too

You might want to mention it is a Mac.

The majority of these were caused by memory management (probably a driver).

Please run these two tests to verify your memory and find which driver is causing the problem.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the proc... Read more

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Hi! Thanks for reading this post :)

I've been getting blue screen crashes for the past month or so and it seems to be getting progressively worse. The BSODs began occurring about once every couple of days, now they seem to happen about 5 times a day. They seem to occur completely randomly - they can happen upon startup to even hours working perfectly and they don't seem to be associated with any particular program that's running. Most of the time the computer will crash with a BSOD but sometimes it will freeze or slow all processes right down (eg mouse would take couple minutes to respond and move to a different place on the screen). I've had this computer for less than a year and it works great in all other aspects.

I tried figuring out what was causing the problem and I bluescreenview as well as WinDbg to pinpoint the drivers responsible. The driver causing most of the crashes is ntoskrnl.exe, others are hal.dll, fvevol.sys, HIDCLASS.SYS and Ntfs.sys. When I looked them up they were all part of the Windows Update, and yes, my Windows is completely up to date. WinDbg reported that it was a memory corruption problem but I've run a memory diagnostic test and all seems fine. I'm at a loss as to how to remedy this. I've followed the posting instructions and attached the output file. I would really appreciate any help I can get.

System Spec:
Windows 7 Professional 64-bit
No OS pre-installed
Age of system ~ 5 months
Age of OS installation ~ 5 months also

Intel Core... Read more

A:Random BSOD and Freezing, Multiple Types of Errors (see post)

Ran memtest86 and found heaps of errors. I have two ram sticks and ran memtest again with each individually. One of them had errors and the other was fine. It was still under warranty so I was able to get it replaced. No errors running memtest now with both ram in place. Will see if I get any more crashes but I don't think I will.

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Hello, I have been getting random BSODs recently. There is not an obvious cause or coincidental program i am using when these appear to be happening. The errors i am getting are pfn list corrupt, memory management, and zero irq system service.

A:Random multiple BSOD errors. pfn list corrupt, memory management

Your codes are consistently Memory.
Run for 8 passes.
Then test each stick in a good slot for 6 passes.
If you have dual channel, the results may be incorrect, if shows pass.
Guide to using Memtest86+ - Geeks to Go Forums

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I am working on a laptop that has been getting random BSOD usually while nothing special is running. I have run memory checks, several antivirus scans to remove a lot of malware and trojans. Finally at my wits end with this. I would very much appreciate it if someone could point me in the right direction as to what is causing it.

Acer Aspire 7750-6669
Intel Core I3-2350M
6GB memory

Thanks in advance

A:Random BSOD multiple errors ntoskrnl.exe+75bc0 bug check 0x00000101

Hello whyastarin .

Please remove IRST:

lmvm iaStor
Browse full module list
start end module name
fffff880`0109b000 fffff880`011ef000 iaStor T (no symbols)
Loaded symbol image file: iaStor.sys
Image path: \SystemRoot\system32\drivers\iaStor.sys
Image name: iaStor.sys
Browse all global symbols functions data
Timestamp: Thu Jan 13 03:50:12 2011
Driver Reference Table - iaStor.sys

Quote: Originally Posted by Arc

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features.
Then Uninstall the driver from device manager.

Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
Select one Intel device item under it, right click, uninstall.
Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

Remove AVAST:
Remove Avast Anti-Virus following this article - avast! Uninstall Utility | Download aswClear
Install Microsoft Security Essentials as an alternative.

Missing SAS (SuperAntiSpyware)... Read more

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Hi everyone, I've been constantly experiencing random blue screen errors with different error messages such as:

My system at the moment is
Windows 7 Ultimate x64
AMD Athlon II X3 455 @3.3ghz (Stock)
4gb DDR3 1333mhz
Biostar A780L3L mobo
AMD Radeon HD 6670 GDDR5 1gb
3 80gb Seagate hard drives

I did have 8gb of ram (two 4gb sticks)which at first I thought there was a problem with the memory, so I ran Memtest86 and found out that one stick had lots of errors so I've sent that stick off to be replaced, however the BSoD's still continue. I've tried a fresh install of Windows 7 which I encountered a BSoD during the install. I did manage to install a fresh copy of Windows on the hard drive though.

After installing, the BSoD's still continued, I went into the bios and underclocked the CPU from 3.3ghz to 3.0ghz because I thought that maybe the motherboard was under some kind of stress or couldn't handle the CPU at this clock speed. This still didn't help as the BSoD's continued. I thought it might be something to do with the onboard Realtek network chip as it crashed a good few times using any internet browser. I've tried disabling the onboard network chip and using an addon wireless PCI card but this didn't seem to solve anything either.

The system seems to work fine for a while if I'm not running many programs but eventually blue screens. If someone cou... Read more

A:Constant random BSOD errors, Multiple error messages on screen

BugCheck 3D, {fffff80000b9c120, 0, 0, fffff80002c7ed04}

Probably caused by : ntkrnlmp.exe ( nt!KiInterruptDispatchNoLock+2f4 )

0: kd> lmvm Rt64win7
start end module name
fffff880`04800000 fffff880`048be000 Rt64win7 T (no symbols)
Loaded symbol image file: Rt64win7.sys
Image path: Rt64win7.sys
Image name: Rt64win7.sys
Timestamp: Thu Oct 25 10:20:09 2012 (50890449)
CheckSum: 000C14E6
ImageSize: 000BE000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Realtek RTL8168D/8111D NIC driver seems to be rather outdated and causing problems, update the driver from here:Realtek
Install and perform full scans with:Malwarebytes : Free anti-malware download
Microsoft Security Essentials | Protect against viruses, spyware, and other malware

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:Good and Free system security combination.

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Hi Guys,

Recently I've got these two BSOD errors on my brothers computer. They've both only happened once but from past experience I've discovered that if you get a BSOD once your probably gonna keep getting it until you resolve it. The computer's not overclocked and I haven't installed any new drivers recently and I've had this computer for about 2 years with no problems before about a month ago. This is my brother's computer so the specs listed in my profile are not for this computer. I'll post the specs for this PC below.

The two files it says are responsible are win32k.sys and nvBridge.kmd. By the second one, I'm guessing it might have something to do with the graphics card but I''m not sure. I've attached the dump files for you guys to have a look at. I would really appreciate if one of the tech savy guys here could help me with this issue. Thanks

PC Specs:

Windows 7 Professional x64
Asus Rampage III Extreme
Intel Core i7 950 3.07Ghz
3x2GB 1600Mhz Corsair Ram
2 x Nvidia GeForce GTS 450
Seasonic 850w Power Supply

A:BSOD Errors 0x00000050 & 0x0000003b

Can someone please help me with this problem.

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after searching through many forums and Windows help sites i still can't help myself to find, why i am getting these bluescreens. I even installed Windows completely new, but after installing the Realtek GBE network driver (manually, cause Windows didn't find it) the 'fun' began again. I removed all Realtek drivers again and installed the latest i could find on the Realtek site and it seemed to run smoothly. Then i downloaded all the other drivers like the AMD Graphics and Soundblaster Z driver and installed them. The BSOD's came/come completely random. Today i've been able to play three Dota 2 matches without any problems, then 15 minutes later again. I also have to say this system ran like this for half a year without almost any problems or BSOD's. It somehow became slow and i tried stuff, broke it and now it seems still broken, although i formatted the drive and reinstalled Windows.

I've tried to debug the minidumps myself but it says something different evertime (I'll add the dmp files at the end, although there has not always been one created after a BSOD). I've tried reinstalling all the drivers and no help. I've put all stuff from AMD/ATI into the exception of Avira Antivirus, because i've read there might be interferences.

I ran MEMTEST86+ for like 3 hours - no errors. I have ran disk scans - nothing.

The BSOD is different every time. The time i get it is completely random. The only common i could recognize is that STOP: 0x0000001E (0x0000000000000, 0x000000... Read more

A:Random BSOD's at random times often error 0x0000001E

Please follow Blue Screen of Death (BSOD) Posting Instructions and upload the results with your next post.

PROCESS_NAME: avguard.exe
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
That is your Avira Anti virus

*** WARNING: Unable to verify timestamp for avnetflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avnetflt.sys
fffff880`069f29d8 fffff880`069f2c88
fffff880`069f29e0 fffff880`069f2c00
fffff880`069f29e8 fffffa80`120aa388
fffff880`069f29f0 fffffa80`1209ba10
fffff880`069f29f8 00000000`00000001
fffff880`069f2a00 fffffa80`120aa350
fffff880`069f2a08 fffff880`02636511 avnetflt+0x4511
Avira again. Uninstall Avira with the Avira Removal Tool Avira AntiVir Removal Tool - Download

fffff800`02a7d5be 90 nop
SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e
IMAGE_NAME: hardware
IMAGE_VERSION: 6.1.7601.18409
MODULE_NAME: hardware

lmvm atikmdag
start end module name
fffff880`11088000 fffff880`11f98000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmd... Read more

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I am typing this original post from my cellphone because that is where I wrote the blue screen error finally once it started happening frequently, just today so please do forgive me if I am missing anything but I'll come back on my Desktop and try to finish anything needed in the post once I submit it from my phone.

Here is the error message:
0x0000001E (0XFFFFFFFFC0000005, 0XFFFFF80003281DC2, 0X0000000000000000, 0X000000000000020)

I will let you know right off the bat that I am definitely not a techie so this is all very confusing to me. Please any help would be extremely appreciated!! Thanks again I'm advance!

Now before I came here to post, I did do a few hours of research and eventually took the following steps.

1. I have reinstalled my Nvidia Graphics Driver.
2. I have deleted, uninstalled, cleaned up a great deal of space on my desktop.
3. I have used Safe Mode to enter my Device Manager where I looked at my Network Adapters and made sure that all of them were up to date, this was easy because I only had 3 network adapters. The first two were both up to date. The third one is "Microsoft Virtual Wifi Miniport Adapter" which wouldn't allow me to update because it said it was not from a "trusted source" and windows didn't want to authorize. For this reason I just right-click and Disabled it.
4. I have run SFC /scannow from cmd as Administrator. The results:
"Windows Resource Protection did not find any integrity violations... Read more

A:BSOD Random and Random Restarts, Help plz! (STOP: 0x0000001E )

Hello oksm08, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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Hi, I recently upgraded my system with a new graphics card and SSDs, and a new PSU. I installed windows 7 x64, and now I've had 2 BSODs within 24 hours. The first one occured while I was playing Deus Ex: Human Revolution. The error was 0x0000003B and the faulty file was dxgmms1.sys. I reinstalled the graphics drivers and it hasn't shown up anymore. Now, I was installing GTA IV and watching a video on youtube, and got another BSOD, this time with error 0x000000BE. I can't seem to isolate this problem. I've attached the files in the zip archive.

Also, i think its worth mentioning that the when I installed windows, I used a 32bit driver for the SSD RAID 0 array since windows wouldn't take the 64 bit driver because it wasnt signed(although the driver did have the signature file on the disk). After the installation finished, Windows automatically updated the RAID driver.

AMD Phenom II 1090T CPU
Gigabyte GA-870A-UD3 motherboard
EVGA GTX 690 Graphics Card
2x 90GB Kingston HyperX SSDs in RAID 0
4x 4GB Mushkin DDR 3 1066 RAM
1300W Rosewill PSU


A:BSOD during general use, errors 0x0000003B and 0x000000BE

Security Software: ??? I recommend the following:Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan with it.
For the new hardware, I would recommend getting the latest BIOS. Also, does your SSD hardware have its latest firmware installed?

I see you are running a RAID configuration. RAID is designed more for servers than for the home user in mind. It often results in problems with data corruption and disk related issues when used in a home computer. Further reading: Why RAID is (usually) a Terrible Idea - Puget Custom Computers

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I've recently had a few alarming issues with my PC, the most recent ones relating to BSODs. The first BSOD was an error '0x0000003b'. According to Bluescreenview, it had something to do with my Nvidia drivers. This happened when I was running ModernWarfare 2 in the background, Skype, Google and VLC media player. This was about 2 or 3 days ago. I once again had a BSOD today. This time, it was an error '0x00000050' and had something to do with Direct X. It happened shortly after I exited Modern Warfare 2 and had Skype, Google chrome and VLC media player running. I have not tried any heavy games like BF4 or Watch Dogs recently, but they played fine a few weeks ago.
Some extra details: Very recently, a little over a week ago, I had changed a BIOS setting (disabled legacy booting) after which my PC did not turn on. It gave 3 beeps. I had removed one stick of RAM and my Graphics card, and flashed the BIOS, after which it ran fine. I decided to re-install Windows. I had lost my Windows 8 disk, so used Windows 7 instead. This fairly new installation of Windows 7 seems to be causing a problem. Also, I tried doing a Memory Diagnosis of Windows. I do not believe it found any errors. Another interesting note is that several games have crashed on my old installation of Windows 8 due to my Graphics driver not responding or some Direct X error, but it never caused any BSODs.

My specs: Intel DH61WW, 8Gb of Ram (2 sticks of 4gb Corsair memory), GTX 550Ti 1gb Inno 3D, Intel i5 230... Read more

A:Windows 7 BSOD Errors '0x0000003b' and '0x00000050'.

Hi Abul Rahman Ema.

You have two crash dumps in the uploaded zip and none of them has anything with nvidia driver.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Report us back about any further BSOD after installing Service Pack 1.

BugCheck 50, {fffff900c225bcf0, 0, fffff9600032c69d, 0}
Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner

BugCheck 3B, {c0000005, fffff960001a4283, fffff88005a6c020, 0}

Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )

Followup: MachineOwner

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Hey guys.

I've recently bought a new computer, bought all parts myself.
And since i installed windows i've got tons of BSOD's ..

I've checked my memory with memtest, no errors there.

Can anyone please help?

Keyboard: Logitech G15
Mouse: Logitech MX518

A:BSOD Errors: 0x0000001E - 0x000000C1 - 0x00000024 And so on

Hello Baarup.

Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller driver is failing here.

fffff800`00b9bd78 fffff880`01370008Unable to load image \SystemRoot\system32\DRIVERS\iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
I would suggest you to get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
Select one Intel device item under it, right click, uninstall.
Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Update Intel(R) USB 3.0 eXtensible Host Controller Driver. Get it from https://downloadcenter.intel.com/default.aspx.

Update D-Link DWA-140 Wireless N USB Adapter(rev.B3) driver. Get it from D-Link | Support or MediaTek - Downloads Windows

I am seeing that you are using a BETA version of display driver. Any particular reason behind it?

Uninstall Gigabyte ... Read more

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Here's a thread in which this problem was addressed on Tom's Hardware (it led me here.)

Forum used earlier: Multiple Errors Causing BSOD on Windows 10 - Windows 10

Dump Files: DESKTOP-R4SHO1O-21_10_2016_171444,19.zip

I play Battlefield 1 (now!) [BF1] and Rainbow Six Siege [R6S] pretty regularly. I used to have BSOD issues with R6S pretty regularly, but now I don't have them except for once and a while, so I got a bit lazy; but, now that BF1 is out, I have a BSOD, on average, every 5 minutes or so (in game, of course, not outside.)

Colif (the guy who helped me out on the other forum) said that the issues were all driver related (at the time.)


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