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Yoga C930 laptop - multiple issues

Q: Yoga C930 laptop - multiple issues

Im having issues with the following for my new laptop: -when watching some videos on netflix, for example, the contrast of the screen changes almost as if the tv scene has a flickering light turning on and off repeatedly-speakers make static, pop sound and the volume needs to be at 100 just to hear something-in power options, there is no option to switch from balanced to performance. the only option is balanced Would appreciate help to fix these issues or know if others are having the same issue!

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RELEVANCY SCORE 200
Preferred Solution: Yoga C930 laptop - multiple issues

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RELEVANCY SCORE 72.8

I've been using the C930 since February and recently I've noticed that the laptop gets very, very hot towards the top of the keyboard, below the soundbar.  This happens just when the laptop is on, even when I'm not doing anything taxing at all (e.g. watching a youtube video).  Is there a bios update or something that I need to reinstall or something?  It's very concerning. Related issue:the device seems to turn on when i store it away while the lid is closed and it is sleeping.  when i take it out of my laptop sleeve it feels slghtly warm to the touch.  

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RELEVANCY SCORE 70.8

Hello, We have 3 docks (Dell D6000, Thinkpad USB C dock, and a pluggable usb c dock) at our office and just recently purchased this laptop to connect with one of the three docks and use 3 external displays. For some reason, when connecting monitors to all 3 ports on all three docks, we are unable to get all 3 displays and the laptop. We can only get 2 displays and the laptop as a third. That being said, on the pluggable dock, we were able to get all 3 externals and the laptop as a fourth about 1 in every 15 or so connects. Otherwise we get 2 displays and the laptop. If we disconnect one of the displays, we can get one that was off to turn on, but we are again stuck with 2 displays and the laptop. The Think pad docks gets all of the displays, but at horrible low resolutions (it has 2 DPs and a VGA). Their is no consistency at all and I'm trying to avoid returning the laptops. We have checked that the latest drivers are installed and installed the displayport drivers from their website. Another weird thing is that sometimes the docks are charging the laptop and other times it shows "plugged in, not charging" on all 3 docks. We have a dell that is not as nice body wise, but connects to all 3 docks and gets 3 external and the laptop, but these yogas are nicer. Is what I'm trying to do possible with this laptop?

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RELEVANCY SCORE 69.2

Right,  So when last home in the US I bought a brand new Lenovo C930 (the 2018 version with an i7, 1TB ssd and the standard 1080p screen). I purchased the lenovo specifically because of reliability and durabilitiy issues I had been having with a similar Acer. However upon moving to Southeast Asia, where I will be working for the foreseable future, I noticed several severe problems.  The sakers rattle. Badly. On mid to high volume the built in speakers are not usable unless I press down on the front of the laptop. Um. Not acceptible.The thing crashes when touched. It is so sensative. I got a crazy stuck pixili screen when I tried to flip the display around the first time. If I bump the table its on (even setting down a mouse to hard) the thing crashes. If I pick it up, it crashes. If I set it down it crashes. Basically useless as a laptop or mobile device. It just crashs and crashes and crashes and has to be hard reset over and over and over.I contacted Lenovo and of course their once standard international warranty is now no longer standard. Half the reason I purchased the **bleep** thing is because of Lenovo's reptuation for global tech support and warranty support. Apparntly that died in 2018. So now I have a nearly $2,000 laptop that cannot be used as intended, and the tech support guy was less than helpful. Like literally he was just like well you would have to come back to the states to have it fixed. That's not an option for atleast the next 12 ... Read more

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RELEVANCY SCORE 66.8

Hello All, I have a lenovo C930. From yesterday it turns off immediately after unplugging the charger. Laptop can be turned on once the charger is connected and the charging indicator is blinking flash amber colored. I think there is some issue with battery. Laptop is about 9 months old

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RELEVANCY SCORE 66.8

Hello, I am currently locked out of my Lenovo Yoga C930 laptop. I didnt not set up a pin/password for the laptop and just set up the fingerprint scanner to loggin.  Now no matter how many times i try to loggin to the laptop it wont read my fingerprint. Is there a work around for this to loggin. -Thanks 

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RELEVANCY SCORE 65.6

Hi. My keyboard stopped working out of the blue, and whenever I open the laptop it goes into tablet mode. Switching to laptop mode does not fix the keyboard issue. Any help?

A:Lenovo Yoga C930: Laptop switches modes randomly, sometimes thinks it's shut and just goes black!

Problem seems to have fixed itself, but I'm still worried.It's like something is making the laptop confused. Sometimes it doesn't know if it's in tablet mode, laptop mode, or closed. There's been times where the screen just shuts off, and I need to close and open the laptop again to get it to work. In fact, it was this that caused the issue in the first place.Is there anything that might be causing this system confusion?

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RELEVANCY SCORE 61.2

Hi, for the X1E, before replacing compoents, it is suggested on the manual that we need to go to the BIOS to disable the battery first. How about the 4K version of Yoga 730 15" and Yoga C930?

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RELEVANCY SCORE 61.2

Hi, I am looking for a laptop with a 4K screen. According to the specs, the X1 Carbon Gen 7 and X1 Yoga Gen 4 will have 51W battery. Does that mean even they will get the latest cpu (which some said there is not much different), they will have shorter battery life than the current Yoga C930 which has 60W battery? https://www.ultrabookreview.com/24380-2019-lenovo-thinkpads/https://www.ultrabookreview.com/24458-lenovo-yoga-c930-review/ 

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RELEVANCY SCORE 60.4

Hi, I noticed that when I took the laptops out from a computer bag and immediately flipped them over into a tablet, the login screen showed up with a prompt to enter the password. However, virtual keyboard did not show up. I had to turn the laptps to laptop mode, entered the password and then flipped them back to tablet for the machines to function. This has happened to both my Yoga 730 15" 4K and Yoga C930 4K. Why? Perhaps it is not the virtual keyboard not showing up but the touch screens did not respond? Is this a common issue for the Yoga line?

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RELEVANCY SCORE 60.4

Hi, I keep getting conflicting information. Has anybody tried the Lenovo Pen Pro on these laptops? Are they fully compatible with each other? https://www.lenovo.com/ca/en/accessories-and-monitors/pens-and-supplies/pens/TAB-ACC-BO-Lenovo-Pen-P...

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RELEVANCY SCORE 58

Hi all, Just received a new X1 Yoga 3rd Gen and I'm having a ton of issues after updating everything. Started when I noticed Windows Hello is no longer functional.  Went into Device Manager, and I see Biometric Devices > Synaptics WBDI, Portable Devices > WPD FileSystem Driver, Sensors > HID Sensor Collection V2 (all 3), System Devices > Detection Verification, System Devices > System Interface Foundation V2 Device all have driver issues.  Status states device isn't working properly because Windows cannot load the drivers required. (Code 31). I have tried several refreshes of the laptop and the errors keep showing up.  I have tried Lenovo Vantage, but when I open it says I have to install an update.  I install the update, restart as it tells me to, and then when I open Vantage again, I get the same request telling me to install the update again. Wash, rinse, repeat. I have tried LenovoServiceBridge setup.  Also to no avail. I get the error "The drive or UNC share you selected does no exist or is not accessible.  Please select another." I'm also getting a new error that Windows Update failed.  Any ideas?  I've been at this for hours which is pretty inexcusable for a ThinkPad that is barely a day old.  It seems like I can't do any updates or anything.

A:Multiple Driver Issues on brand new X1 Yoga 3G

I would start by going to https://support.lenovo.com/us/en, entering your serial number and installing all of the available drivers, becauase Lenovo Vatage is not quite up ot par in my opinion.   If you want to update them automatially, use Lenovo System Update, which predates Lenovo Vantage and I think works better..

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RELEVANCY SCORE 58

I just purchased a X1 Yoga 2nd Gen with a high-end configuration.  In theory, this is my ideal computer for home (which includes a lot of computer modeling work in evenings and weekends).
 
But I just returned it because I was experiencing a cascade of mostly mouse-related issues.  At times, these issues all affected the TrackPoint, TouchPad an X1 external travel mouse, so they were not device-specific.
 
I first noticed the mouse would freeze, and display a tiny scroll-bar pointer.  When I'd try to move the mouse, the scroll bar gliff would shift from vertical to horizontal, etc... but the mouse would not move and could not be used.  I would have to force a reboot and repeat until the problem went away.  I seemed to minimize this problem by changing a mouse setting in Devices / Mouse Properties / Thinkpad.  Under Enable TrackPoint, I changed the Middle Button Action to "Use as middle click".  This seemed to improve things...
 
But then the mouse started rapidly drifting across the screen, and this drifting process would go on and on until I rebooted (often several times).  When the mouse was drifting -- always towards the upper-right -- it was essentially impossible to use the computer.
 
I also found that the mouse buttons would quit working frequently.  This was most common when I had other processes running.  But the CPU (and memory) was far from maxed out -- I had it at 30-40%.  This pro... Read more

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RELEVANCY SCORE 58

I have just upgraded from a YOGA 310 upto the 720 13'', i have been using that 310 on a toshiba dynadock with x2 HP 25er screens, but now i have upgraded to the 720 i cannot get the 720 to work with my current docking station setup, even if i try to dock my 310 back nothing is working. Any advice? 

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RELEVANCY SCORE 57.2

I bought my ThinkPad X1 Yoga for around $1600 CAD with 2 years on-site warranty. The Yoga C930 is usually around the same price or more expensive, but the yogadays promotion right now made the base model $200 cheaper even with 2 years on-site warranty. Would you guys say that at $200 cheaper, the Yoga C930 is worth it? It has dual fans and a bigger battery, those seem to be the main advantages. 

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RELEVANCY SCORE 56

I have a brand-new Yoga C930 2-in-1 with a 1TB SSD and 16 GB RAM, which I'd like to run Ubuntu Linux on. I can't manage to boot from a USB (type A) pen drive yet, though. I managed to enter the BIOS (via this hint) and the "Boot from USB" option is "Enabled". When I exit the BIOS, though, saving the changes, having the USB pen drive plugged-in into the USB-A slot, Windows is booting up just normal. No USB boot happens, no boot menu is shown. Also, the usual pressing of buttons such as F2, F11, F12 or Del doesn't result in anything being shown from the BIOS. How do I boot from a USB drive then? Obviously, when there is a related option in the BIOS, it should be possible, shouldn't it?

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RELEVANCY SCORE 56

Hi All, I got new laptop YOGA C93013IKB Glass 2 days ago, but I noticed that Laptop temperature is very high specially while charging or playing simple games like asphalt 9.  I opened Lenovo vantage and downloaded the latest battery firmware and BIOS update but still I'm facing this issue. Anyone can recommend a solution for this  

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RELEVANCY SCORE 56

Hi!I just got my new Yoga C930 yesterday and im not sure the space key should look/feel like this. It don't have any travel distance, it's feels like a touchkey. Is it normal at this product? I'm uncertain, it's my first laptop. I made a picture from it. It's height its a little bit under of the others.

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RELEVANCY SCORE 56

Hello, I recently purchased a Yoga C930 (less than a week ago).  I had a few screen glitches and just thought it was normal for a new computer that hasn?t really run yet but today I turned it off and now it will not turn back on.  If I press the power button, the keyboard backlight turns on for about a second and sometimes the fan turns on but then it immediately turns back off.  This repeats itself every five seconds until I hold the power button and it turns off again.  Has anyone had a similar issue or know a possible solution?  I have tried to reset but there is no physical Nova button and I cannot access the Nova menu since the computer does not get that far when turning on.

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RELEVANCY SCORE 56

Hey all, just wondering if anyone has solutions for the pen failing to eject in a brand new c930? The pen ?clicks? when you press it but does not eject beyond a mm or two (so you can?t grab it).  Wondering if if there are any obvious solutions or if I should just return and get a new one.  Thanks!

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RELEVANCY SCORE 56

Hi all, I ended up exchanging my C930 because of this and the new unit came with a Western Digital SSD, which is either slow or faulty or windows defender is slowing things down for no apparent reason. Could C930 users post their crystalmark results here? The crystalmark utility is now available from windows apps.  Thank you!

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RELEVANCY SCORE 56

My lenovo c930 (not the smaller book model) did not power on last night. When i would press the power button the computer would make a stange noise, kind of sounded when a car will not power on when it has a dead battery. However, when i pluged in the charger it powered on. The battery was not dead as when the laptop powered on the battery was about 30 percent.. i just bought this laptop 17 days ago, this is quite fustrating.. The device seemed to have a couple bugs the first couple days of use but i didnt think much of it when it went away.. i hope lenovo can take care of the issue..

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RELEVANCY SCORE 56

Greetings,the docked pen is not charging. It was about 60% charged out of the box but obviously ended up empty a couple of days later... I updated all kind of drivers but to no avail. Thing refuses to charge. Any suggestions?THXmx

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RELEVANCY SCORE 56

Just wondering if anyone knows of any good USB-C chargers that I can use with my C930. I'm looking to leave one at home and pack the other in my backpack for charging on the go

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RELEVANCY SCORE 56

Hi We've problem with the Yoga C930, that's gets very hot when it's charging, both on the bottom and on the top in front of the soundbar, and we can also feel the heat between the kyes. Is there a known solution to this problem?  It's a new pc, and all drivers are up to date including the BIOS.  Best regard Simon

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RELEVANCY SCORE 56

The pen that comes along with the Lenovo Yoga C930 isn't working on my laptop. The battery shows full and I barely ever use the pen but I have many plans of starting to use it. It really saddens me that I left an HP laptop for a Lenovo just to come to this problem. It has only been 1 month since I've bought this laptop and I barely use the pen but then it doesn't work anymore. There was a time where I didn't charge the pen for a whole week but I put it back and didn't touch it ever since. It's impossible that anything could have happened to the pen because I left it in a drawer. The touch screen works perfectly fine.... I don't know what to do and I am really really sad/disappointed. I need help with this if anyone can let me know of anything I can do or what's wrong? 

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RELEVANCY SCORE 56

Hello everyone! So after going back and forth which laptop i wanted i finally ended up getting a Yoga C930 which feels MUCH better compared to the 730 i had for about a day. The only concern i have for it right now is the fan noise is noticeable. I updated all of the drivers and did all of the windows updates, but it seems the fan is much more audible compared to the 730 i had. (I used the windows app and Driver Easy to do this) It's not entirely annoying but i do notice it. I also notice the laptop tends to get a bit warm. I know its only been a few hours but still its something i've noticed.  This is the exact one i purchased from Best Buy I've also noticed the Dolby Atmos Speaker System app apparently isn't compatible with my device? Also looking if anyone has recommendations on which usb c dongle to use so I can connect extra USB, display, and memory card reader? Some of the ones I?ve found on amazon don?t exclusively list if it works on the yoga c930

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RELEVANCY SCORE 56

I recently purchased the Yoga c930 to mainly draw on the go and do artwork in various apps and programs (mainly Photoshop, SketchBook, and Krita). However, this 2 in 1 is unable to download the wacom feel it driver ( I get a message saying that the wacom driver is not compatiable with the computer/tablet, which is wierd because the pen uses wacom aes technology) and I am having trouble with getting pressure sensitivity to work in almost everything I have tried to draw in. I even tried to change setting within the programs themselves, but the only one that really worked was Photoshop. Krita and Sketchbook still have no pressure sensitivity. There is also a Lenovo Pen Settings control panel for pressure sensitivity, but it does not really seem to make a difference in sensitivity when I change the settings there. Any suggestions as to how to get the pressure sensitivity to function properly on this computer would be greatly appreciated. I really don't want to have to return the laptop and get the Yoga 720 13" becuase this computer is really nice otherwise, but I'm starting to think that may be the only option if I want to have a better drawing experience.

A:Yoga C930 Pen Pressure

You are using a Yoga Book c930? Or a Yoga c930? Doesn't sound like you have the Yoga Book (This is the Yoga Book forum) based on the replacement laptop you would get.

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RELEVANCY SCORE 56

I purchased a Lenovo Yoga c930 last week and it got delivered today. I have been experiencing issues with the sleep and power options. As soon as I click the button to eject the pen, the laptop goes into sleep mode where I have to sign in again. The situation gets worse because sometimes the laptop would shut down randomly when the pen is ejected out or it is inserted back into the laptop. Does anyone have a solution for this issue or anyone faced a similar issue? I have checked the power options and I have set the power and sleep option as never. 

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RELEVANCY SCORE 56

I've got problems with brand new Yoga c930. Getting BSOD all the time and it restarts. On the attemps to recover or reset the system same thing happens just BSOD. I'm able to boot live Ubintu from USB, however when I try to boot recovery Windows USB that I downloaded from Lenovo it wont boot. I can see it in the Bios/Boot menu, I changed the boot order to start USB first, disabled Secure boot, but still the machine not booting from the recovery USB. Any suggestions?

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RELEVANCY SCORE 56

I have the YOGA C930 (not YOGABOOK) and i am looking for the replacement for the included pen.I've searched everywhere i could not find it even in the lenovo store.Does anyone know where to buy it or order it?Thanks in advance for the help.

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RELEVANCY SCORE 56

I've got a relatively new Yoga 720 15". Ideally I'd like to be able to "dock" it on my desk by plugging in only the power cable and a USB C hub with my mouse, keyboard, monitor, and audio interface (behringer umc404hd) but I'm having trouble issues when connecting these to USB C hubs (I've tried a few). The mouse, keyboard, and audio interface have worked for me just fine for over a year on another PC, and they work with the Yoga as long as I only use the regular USB 3 ports. I can even use them all connected to a single USB 3 hub which is plugged into one of the regular USB 3 ports. The monitor works fine connected to USB C hubs or a simple USB C-to-HDMI adatper, and doesn't seem to impact the issues I'm having. ---------- Basically, it seems like the USB C port can't handle a very high data throughput: If I plug in the audio interface to the USB C hub, my headphone output crackles every once in a while and sounds slightly staticy. When the mouse is also plugged in, the interface seems to crackle more frequently and reliable whenever I move the mouse around. The faster I'm moving the mouse, the more crackles. The keyboard also seems to cause increased crackles when I'm typing, but to a lesser extense. The interface streams high resolution audio data with 4 channels out and 4 channels in and the mouse is a high dpi "laser" mouse, but neither one should even be a struggle over USB 2. If I plug in just the keyboard it seems to be fine, however with... Read more

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RELEVANCY SCORE 55.6

I bought my wife a Yoga C930 for Christmas. It worked fine for a couple weeks. Then it sat for a few days used and when she went to use it again yesterday, it would not turn on. It should be fully charged as it had been plugged in. When you push the power button, the LED turns on, but the computer does absolutely nothing. It does not boot, or even go to a post screen. The display does not turn on, the fans don't turn on.....nothing. If I hold the power button for about 10 seconds, the led will go out, and it will turn on if I press again, but the computer never boots.  Any suggestions? 

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RELEVANCY SCORE 55.6

Hi, I'm about to order the new yoga book c930, the one with the dual display (lcd + e-ink) setup. However, in my market (Sweden) only the m3 version with 128GB ssd and without pen is available as of now  Since this will be mostly a home web browsing 2-in-1 for me I'm fine with the performance and storage limitations but really would like to have a pen for it that works both for the LCD and the e-ink display for notes and sketching. Any hints as to which of all the different lenovo (or third party?) pens available that would work? Is the one that comes with the i5-version available separately? I haven't been able to find any guidance on lenovo.com and local pre-sales customer service didn't have any answer either unfortunately. Any guidance would be highly appreciated!

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RELEVANCY SCORE 55.6

Today I recieved my new C930 laptop from Lenovo and right off the bat I knew that the touchpad felt bad.   The main issue with it is the imprecise touchpad.  When trying to make small movements or adjustments the cursor on screen does not reflect the movement I am making on the touchpad.  The cursor either doesn't move at all, moves in a different manner than my hand, or jumps randomly.Another major issue for me is trying to two finger click (right click).  Often times when I attempt the two finger click, it is registered as a single finger click resulting in a left click.  This problem doesn't seem to appear when I do a two finger TAP though.There are other minor issues im experiencing, but they are so minor that I would be willing to just put up with it. I've tried updating the HID-compliant touch pad and HID-compliant mouse drivers, but I am told that I have the latest drivers even though the driver versions are 10.0.17763.316 and 10.0.17763.1 respectively. (these drivers are from 2006)  I've also tried uninstalling these drivers and restarting my pc to download new drivers. Anyways, any help to solve this issue would be greatly appreciated.

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RELEVANCY SCORE 55.6

Hello all,about 2 months ago I accidentally put a lot of Coke on keyboard of my brand new Lenovo. Now the key ?N? is no more working, I know if a stupid question but do you have any advice for me? I use my laptop for work and I can?t wait too many time for repair it, Best Buy asked me for 2/3 weeks. could someone help me! I m desperate... Thank you guys...

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RELEVANCY SCORE 55.6

Hello, I bought a lenovo yoga c930 laptop yesterday with a FHD screen (1920x1080p) and the first thing I noticed is that all images and videos seem to be a bit blurry and not sharp as would for a 1080p screen. I checked that the screen resolution is set to 1080p and I don't know what else to do, even logos on websites and normal small images you would normally pass by seem very annoying and disappointing to look at. I'm not sure how I'll even manage to watch videos on it (1080p videos definitely don't even look close to 1080).I hope there's something you can tell me to help with this as it is very upsetting where my 10 year old Toshiba laptop that has a way worse screen resolution specs but way better image and video quality.Thanks 

A:Yoga c930 screen resolution

A funny thing worth noting is that even the Desktop background image that comes with the laptop is blurred. I don't understand how that can be a good start.

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RELEVANCY SCORE 55.6

Hi. I have a new Yoga C930 (16GB 1TB 4K). I wanted to testdrive Ubuntu (18.10)  live on it. I downloaded ubuntu-18.10-desktop-amd64.iso, mounted it and copied files to a USB-A thumb drive. I booted from the USB-A following suggestions from this thread, which worked well. However, after the ubuntu splash screen it comes to a stop and shows this screen.  I did "ls" to check directories. Any suggestions?  Thanks in advance, Pallamas

A:Yoga C930 Booting Ubuntu from USB-A

Apologies. Bad USB-A drive. Boots well with new thumb drive.

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RELEVANCY SCORE 55.6

My new Yoga c930, will only switch on when the power cable is connected.  Is this a simple setting change? My daughter thinks this issue started after an update. Can anyone help to solve this problem?Cheers Nico271

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RELEVANCY SCORE 55.6

All the testing I have done shows no Intel Thunderbolt 3 software or drivers installed under the standard current updated Lenovo configuration.  The Intel Thunderbolt control centre from the MS Apps store will not install also. The Lenovo support want me to re-image my 920 and C930 but this appears to be a waste of time if the required software for Thunderbolt 3 port does not exist and if the required Intel Thunderbolt controller chip is not installed . The Thunderbolt icon also does not appear when a thunderbolt device is plugged in.  The bios does not have the required Thunderbolt security settings options either. All of this makes me doubt that the claimed 40 gps Thunderbolt 3 ports are anything more than conventional 5 or 10 gps USB 3-c ports as that is what they appear to be setup as by Lenovo  I hope i am wrong. The required drivers are clearly visible in other similar specification Thunderbolt 3 computers e.g. HP spectre X360 but do not appear in the Lenovo C930 and 920

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RELEVANCY SCORE 55.6

So i have a Yoga c930 with 8gb ram and an i7 8550u. And i also have some old linux OS's on my USB thumb drive. I can successfully boot to my desktop pc from that same drive. That pc supports both UEFI and legacy, and since the OS on the thumb drive can only boot through legacy i cannot seem to boot it on the Yoga C930. I've updated to the latest bios (8GCN32WW) and i've tried to both disable secure boot, and intel trust platform technology. Both unsuccessfully, and both disabled at the same time. Is it just not possible to boot from a legacy drive, or am i doing something wrong? Best regards, Mads.

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RELEVANCY SCORE 55.6

Yoga C930-13IKB Laptop (Lenovo) -   Type 81C4Touch pad is not working. I toggled "F6" on and off. The pad stopped working after I installed USB mouse. I reinstalled the Synaptics driver for Win10, and still does not work. Help/Guidance would be appreciated.

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RELEVANCY SCORE 55.6

I just purchased a new Yoga C930 with an integrated camera.  I have changed all the settings I can think of to activate the camera to no avail. I have uninstalled and reinstalled and still I cannot use the camera. Any suggestions?

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RELEVANCY SCORE 55.6
A:Re: Yoga C930 black screen

I'll move you to the Yoga laptop area. 

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