Over 1 million tech questions and answers.

Lenovo Yoga 720 15 - Fingerprint reader issue - WBDI synaptics driver - Windows Hello

Q: Lenovo Yoga 720 15 - Fingerprint reader issue - WBDI synaptics driver - Windows Hello

Hi, I have the Lenovo Yoga 720 15 IKB 80X7 (4K display), since many days ago, I'm currently posting this on 7-20-2017, the fingerprint of my laptop stopped working so now In the windows hello sign in menu it shows a message in which it says "Windows Hello is not available on this device", the fingerprint option doesn't appear there anymore.When I check the issue on the "update device drivers menu" an exclamation mark appears next to the synaptics drivers WBDI, in the section of biometric devices. When I click on it to see more information it appears this message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful." I show you in the picture the information I get in the driver tab. I do not have the option to roll back the driver so I can't make it work again. I checked and it is the last driver available so far but it doesn't work. By the way I have the same exclamation mark and the same message of error in the driver "system interface foundation driver", code 31..., is there any link with it?I've already re installed windows twice through the option "reset this pc" from the configuration menu, one without deleting my files and the other removing all, but I still had the same issue with the fingerprint reader since the beginning of the new start, it didn't work. Does anybody have the same issue and a solution?Thanks in advance


























Synaptics WBDI issue.PNG ?304 KB

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga 720 15 - Fingerprint reader issue - WBDI synaptics driver - Windows Hello

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 92

The touchpad of my Lenovo Yoga 3 Pro is not working with Windows 8.1 or the newly installed Windows 10. It is neither recognised in the Device Manager, nor the Synaptics TouchPad Driver is listed among the installed programs in the Control Panel. Moreover, when I try to install the latest verion of this driver obtained from the Lenovo website, I am warned that "A previous version of the Synaptics TouchPad Driver is installed.", and that I should remove it first before continuing. If I try to install this version anyway, the installation is apparently successful, but I still cannot use the touchpad (nor the driver seems to be installed anywhere). What should I do to solve this annoying issue? Many thanks for your attention.

A:Lenovo Yoga 3 Pro and Synaptics TouchPad Driver

 Are there files in the "C:\Program Files\Synaptics\SynTP" folder? i had an issue where I couldn't uninstall the synaptics driver via settings and had to do it manually from an administrator command line. I used the following command: rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall Once you have it uninstalled does windows update try to install a driver on its own?

Read other 8 answers
RELEVANCY SCORE 85.6

Hi, i bought a yoga X1 (20FR) and i can't use the fingerprint reader....I've downloaded the latest driver on lenovo's website and still, it doesn't work.I understood that on windows 10 it's windows hello which is supposed to set the biometric devices? I don't know what to do because when i go in Windows hello, it shows "windows hello isn't available for this device". Can anyone help me please?

Read other answers
RELEVANCY SCORE 80.8

 I can't seem to update my touchpad driver. I downloaded  and ran this version. 19_0_17_57_WHQL4/21/2016 But when I check to see if it installed, the driver installed is still the driver from 19_0_17_57 from Jan 6,2016 Help... Thanks,   

A:Yoga 900 Synaptics Touchpad Driver for Windows 10 ...

What's the model of your computer?



I'm a Lenovo advocate, part of the Lenovo INsiders program. #LenovoIN. I don't work for Lenovo.

Read other 5 answers
RELEVANCY SCORE 79.2

Hi all, Would love some help here.The fingerprint sensor suddenly, like literally suddenly stopped working all of a sudden. It was working maybe give and take about an hour before. I went into account settings under sign-in option to find that WINDOWS HELLO is not available for my device?! Then i went crazy all over the web trying to find a solution but to no avail. I have tried all kinds of method the web can find for me like:1) starting the cmd prompt and doing a system scan and health restore something like that which says the system is fine2)enabling the fingerprint driver in group policy3)updating the driver did not solve it4)reinstalling the driver does not help at all5)updating the laptop6)going into BIOS but could not find the driver anywhere7)renabling the driver there was no previous updates to the driver at all, it just stopped working and therefore i cannot do a rollback of the update to a previous version. o and after doing all these, i still cannot get it to work. Is there something wrong probably with the hardware?I just got the laptop about a month or so, hope this is just temporary as i quite like how this laptop is functioning for me now and would love the fingerprint function to be back. Sincerely,A lost carpex

Read other answers
RELEVANCY SCORE 78.4

Is it possible to use the X1-Yoga fingerprint reader (that works for system logins through Windows Hello) to authenticate on websites?  If it will not work natively, is there some other program that will do this? The following link seems to indicate that it IS supported...but not on Windows 10. https://support.lenovo.com/us/en/documents/ht037692 Thanks.

Read other answers
RELEVANCY SCORE 78.4

So, I've gone through this cycle several (too many) times over the month of owning this laptop. I'll save several fingerprint profiles (the first 2 fingers on each hand). But whenever I try to log in and happen to "misfire" with my finger and get the alternative login prompt, I find that I can no longer use that particular finger any longer in futire attempts, as if it's chosen to "forget" that profile. But I can use any of the other fingers I've saved just fine. Problem only seems to be corrected by resaving the "forgotten" finger as a new profile again. I honestly may be assuming incorrectly that this is initiated by a "misfire" (and by that I mean not landing my finger precisely on the sensor, picking up too fast, whatever). It might be that the attempt didn't cause the profile to be lost, but that it was lost for some other reason and the attempt was just the first failed attempt. All I know is that it happens.

Read other answers
RELEVANCY SCORE 77.6

This is the second major problem with my X1 Yoga. Not only does the touchscreen driver crash "all the time" but the fingerprint reader does not operate about 30% of the time. Not sure what the cause/effect is because it's not consistent. For instance the light above it sometimes comes on and you can unlock the device. Other times it doesn't and it either works or doesn't. So the light is not consistent with it being ready to unlock. Other times perhaps from sleep or screensaver having locked the machine the only way in is via the password.  As suggested by Leonvo support I installed the latest drivers. But it's made zero difference.http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-...

A:X1 Yoga Fingerprint reader random behaviour

I have a similar problem, but for me the behaviour is more consistent: After a reboot everything works fine but after sleep the LED isn't on and login doesn't work.Pretty embarrasing

Read other 2 answers
RELEVANCY SCORE 77.6

Please refer to how to set up a fingerprint reader under Linux (Ubuntu 16.04.3 LTS).Fingerprint recognition software does not find a finger reader.

Read other answers
RELEVANCY SCORE 76.8

I have this machine dual-booting Windows 10 Enterprise and Home. I set up fingerprints on both operating systems, and they both lose my FP's after reboot. The Win10 Ent OS is bitlocked, if that matters. It acts like it isn't even looking at fingerprints when I try to log in. Like, it doesn't say "Fingerprint not recognized" or anything. I log in with PIN then add a FP, then lock Windows and try to log in with new FP and it works. If I try to log in with an existing FP of another finger, it says not recognized, so it's acting like I have no fingerprints added every time I reboot. Not sure if this has something to do with dual-booting and one OS being bitlocked, but that's the only idea I have so far. The FP reader worked fine when only Win10 Home was installed. I have the latest driver installed.

Read other answers
RELEVANCY SCORE 76.4

Hi everyone,
Windows 10 updated itself to the Creators Update this week and I notice that my Fingerprint Senor will not work after sleep mode.
When I check the Device Manager it disappeared from device manager and if I choose the show hidden device it says the Synaptics VFS7552 Touch Fingerprint Sensor is disconnected.

I have updated the latest driver from Dell webpage and problem is persists. The only way to "fix" it is to reboot the Laptop and the Fingerprint Sensor will work but when it goes to sleep it will disconnect itself again.

Do anyone know how to fix this issue?
Thanks.

Regards,
Derek Tang

Read other answers
RELEVANCY SCORE 76.4

I am using a Lenovo Yoga 3 Pro 1370 running Windows 10. The touchscreen never fails to work but the touchpad however causes a lot of problems. It will randomly stop working when I am using it, often when opening my laptop or when right clicking, but often without any apparent cause as well. One temporary method I have found that somtimes fixes the issue is to go into the HIDs in Device Manager and disable/re-enable the 9CE1 I2C HID Device. Sometimes this option will have a yellow triangle indicating that the device will not start and display this message in the driver properties:
 
This device cannot start. (Code 10)
A request for the HID descriptor failed.
 
Other times however there is no acknowledgement of driver issues and attempting to enable the devie will cause the device manager to not respond, restarting my PC in recovery mode after a "DRIVER_POWER_STATE_FAILURE" message and wiping my recent files. I have tried everything from uninstalling/reinstalling the driver, updating the BIOS and disabling the driver to boot in safe mode. When updating the driver software through the device manager, it says the latest version is installed: The driver version is 10.0.10586.0, it says it is from 2006-06-21.
 
Has anyone else had this issue before with their Yoga? Anyone know a solution?
 
Any help would be appreciated, Thanks.
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

Read other answers
RELEVANCY SCORE 76

Im having a problem with my fingerprint reader on my X! Yoga. Is running a synaptics WBDI device, and i've tried the solution with no luck in the post here: https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P50-Win-10-Pro-Fingerprint-stopped-worki... In devce manager the log says: This device cannot start. (Code 10) In my Event log it says:The Windows Biometric Service failed to start its secure component.The operation failed with error: 0x80070032. Any ideas?

Read other answers
RELEVANCY SCORE 76

I have this machine dual-booting Windows 10 Enterprise and Home. I set up fingerprints on both operating systems, and they both lose my FP's after rebooting into the other OS. The Win10 Ent OS is bitlocked, if that matters, while the Home isn't. It acts like it isn't even looking at fingerprints when I try to log in. Like, it doesn't say "Fingerprint not recognized" or anything. I log in with PIN then add a FP, then lock Windows and try to log in with new FP and it works. If I try to log in with an existing FP of another finger, it says not recognized, so it's acting like I have no fingerprints added every time I reboot. Not sure if this has something to do with dual-booting and one OS being bitlocked, but that's the only idea I have so far. The FP reader worked fine when only Win10 Home was installed. I have the latest driver installed. Rebooting into the same OS does NOT result in losing the FP's, only when switching between the two operating systems.

Read other answers
RELEVANCY SCORE 74.4

The fingerprint sensor doesn't work. I tried installing the drivers for it, but then, I try to enroll my fingerprint, and, well, let the pictures do the talking. The sensor doesn't even show up in Device Manager. Any help would be nice.Error

Read other answers
RELEVANCY SCORE 73.6

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

Read other answers
RELEVANCY SCORE 73.6

Hello, i own a HP Pavilion dv7-4015sl, win 7 home 64 bit.I made a clean install of windows 7 and put all the drivers from this page http://h10025.www1.hp.com/ewfrf/wc/...t&cc=it&dlc=it&sw_lang=&product=4199768#N1679
, but something is not there, like the fingerprint driver.there is one unknown device, which tellsort_#0003.Hub_#0004

USB\VID_138A&PID_0005&REV_0<90

USB\VID_138A&PID_0005

PCIROOT(0)#PCI(1D00)#USBROOT(0)#USB(1)#USB(3)

USB\VID_138A&PID_0005\33109E526700
.What can i do? i need the fingerprin protection...
I have the recovery dvd and the .wim image file of the recovery partition, could i recover the drivers from there?PLEASE help

edit: it is the DigitalPersona fingerprint device, for sure, but i don't know where to find drivers.
 

A:Fingerprint reader driver HELP

Try this ---> fingerprint and Windows 7
 

Read other 1 answers
RELEVANCY SCORE 73.6

i had tried lot of drivers by downloading from the internet.but nothing happened.please help me .how can i set up the fingerprint reader?The reader still not set uped,help me soon

Read other answers
RELEVANCY SCORE 73.6

 Hi everyone, I've recently purchased the Lenovo Yoga 710 14 inch and wanted to change the touchpad settings to disable some gestures that I find annoying. The mouse settings and additional settings work fine, but when I click on settings, the Synaptic Control Panel window opens for a split second and then immediately closes again, making it impossible to change the gesture settings. I've updated the touchpad driver multiple times without luck. Anyone know how to solve this issue?

Read other answers
RELEVANCY SCORE 72.8

Did an in place upgrade from vista HPbit 32 to 7 HP 32bit on an HP pavilion dv2626 - everything went smoothly (only 2 hours), but now the fingerprint reader (Authentec AES2501A) doesn't work. Windows update got a new driver, but then when I clicked the link to register fingerprints in the Biometric section of CP, an error pops up that "truesuite.fpr has stopped working" so it turns out the updated driver installs an app as well. And yet I thought W7 was supposed to support biometric devices natively. When I uninstall this driver and install the old vista one, I then get the message that W7 cannot detect a fingerprint reader (even though it shows up in Device Manager as working properly).

At one point I rolled back the driver to an earlier version, and W7 then told me that it could find no application to register fingerprints with, and I would need to obtain one from the device manufacturer (again, I thought W7 was supposed to do this by itself). I'm running out of ideas. Oh yeah, the other one is, whenever I uninstall a driver to try a different one, then do a reboot, W7 installs a new driver automatically, so how do I stop that?

I contacted Authentec already and they were arrogantly unhelpful (windows update will fix your problems is all they said).

Anyone having similar problems and found some solutions?

A:Authentec fingerprint reader driver/app?

My fingerprint reader worked fine after I upgraded. When there is a problem with an application, it can sometimes be found listed in the Action Center. Have you checked there yet?

Read other 2 answers
RELEVANCY SCORE 72.8

Hi,

I have an Acer 5942G and recently had to reinstall Windows 7 Home Premium. This of course meant reinstalling all the drivers. All of them so far have installed without a hitch, except for one.

My laptop has a fingerprint reader, so I downloaded the drivers from here

Acer | Download

However when I go to install it the installsheild wizard just seems to hang on the "Acer Bio Protection is configuring your new software installation" part. It just stays like that forever, I even left it for just over an hour and nothing.



It is extremely frustrating and I cant seem to fix it no matter what I do. My "FingerPrinter Reader" does go from an unregognized device in Device Manager to "Secure Biometric Device", but that is all it seems to do.

Can anyone offer a solution?

Thanks

A:Acer Fingerprint Reader Driver

Hi Welcome to Seven Forums ... Can you please state which Drivers you have Installed from the Acer Website ?

Read other 9 answers
RELEVANCY SCORE 72

I have a basically brand new Latitude E6440 that I recently applied the W10 upgrade to, which disables the ability to login to windows via the fingerprint reader and contactless smartcard using Dells Security Tools. I understand the login authentication is now handled by "Windows Hello".After setting a PIN in Sign-in options and enrolling fingerprints in "Windows Hello", I am still unable to login using the fingerprint reader - no option for this appears at the login screen despite "Windows Hello" apparently being correctly setup.  I have updated all of the drivers & Dell Security tools. Dell has advised me that they will not assist with this without additional payment.  Has anyone encountered this issue, and does anyone know if the ability to login with a smartcard will be restored under Windows 10?  Thanks.  

A:[solved] E6440 fingerprint reader, "windows hello" issue

Removing Security tools and Control Vault drivers, then reinstalling the drivers, followed by re-installation of ST v1.9.1.1209 resolved these issues, including smartcard functionality.

Read other 1 answers
RELEVANCY SCORE 72

I have a dell precision m65 and I also have a fingerprint reader at the bottom and i can't find the driver anywhere I look it up in the device manager and its says Biometric Coprocessor I am guessing thats the driver I need but i can't find it anywhere if anybody knows where please let me know THANKZ.
 

A:dell Precision M65 Driver for fingerprint reader

Read other 6 answers
RELEVANCY SCORE 71.6

The fingerprint scan function stopped working yesterday for my computer. I googled for a solution and I found one I tried to follow it. One of the steps was to update the bios and I did and it worked for one hour or so and then stopped working again. I couldn't do the other steps at all since I don't have anything software called Lenovo fingerprint manager pro on my computer and I can't find it anywhere online for Windows 10 either. Does anyone else has the same problem as me? 

Read other answers
RELEVANCY SCORE 71.6

I've been having trouble with the fingerprint sensor on my Lenovo ThinkPad X1 Yoga laptop (type 20FR) for the last week. It is now completely unresponsive after working just fine for months. In device manager it says "This device cannot start (Code 10)." I've tried disabling/enabling the device form device manager, uninstalling/re-installing the drivers, and wiping stored fingerprints from the BIOS settings. After wiping the fingerprints from BIOS settings and re-programming the fingerprint sensor from the Windows Hello settings menu, it worked for a day, but then the issue with the finger print sensor crashing returned. What do I do?

























Capture.JPG ?41 KB

Read other answers
RELEVANCY SCORE 71.2

Hi

Has anyone got the fingerprint reader working on the Dell e7250 with Windows 10 ?
I have download just about every driver Dell has to offer with no success - in Control Vault I have a yellow warning triangle and (code 10).
Is there any switch in the BIOS that needs to be activated? the laptop has had a clean install of Windows 10
Also in the device driver there is no reference to any Broadcom hardware.

thanks for any help
Alex

Read other answers
RELEVANCY SCORE 70.8

Hello, I had a fault in my Leovo X1 Yoga motherboard and got it replaced today.  After the new one was installed, the fingerprint reader stopped working correctly.  Specifically: 1. It shows up as working in Device Manager (I tried updating the driver, but it says the driver is already up to date).2. I can go into "windows hello" and go through the registration process.  However, once the fingerprint registration process is completed, windows hello doesn't update the status.  If I click on "set up" again, it starts all over as if I hadn't done it yet.3. On boot up, the fingerprint reader no longer activates.4. In rhe BIOS I confirmed that it is still set to use the fingerprint reader. The fact I can go through registration shows me that electrically, the reader is working fine. But that's the only thing that seems to make it work.  Any ideas are much appreciated! -Drew  

Read other answers
RELEVANCY SCORE 70.4

I'm using Windows 10 64-bit system, and have used it for over a year with no problems. This problem started kinda weird out. I was watching a movie, and I paused it to go take a smoke. I came back five minutes later and now I couldn't move the cursor from the touchpad, or barely. I tried deleting the synaptics driver and installing the latest version quite a few times. Here's the thing though, the touchpad works without the driver, though sometimes left click, and right clicking doesn't work, however I'm still able to move the cursor. When I install the synaptics touchpad driver left click and right click works, but I am not really able to move the cursor. I can see the touchpad respons to the pressure of my fingers moving across it, but it doesn't move the cursor along the screen or only a small amount.  I have tried different prressures on the touchpad, but with no luck. The problem occurred a few hours ago.

Read other answers
RELEVANCY SCORE 70

Hi,I just upgraded to Windows Insider 17074 and now the Fingerprint stopped working. (Error 31) in Device Manager (Windows is not able to load the driver)I already tired to reinstall Synaptics Metallica MOC Touch Fingerprint Driver for Windows 10 (64-bit) - ThinkPadAny idea? Regards Dirk

Read other answers
RELEVANCY SCORE 70

I've been using Yoga 720 15 about a week and Synaptics fingerprint sensor worked well. Recently I tried to use it to log in, but there was no sign of Windows Hello working. I tried to look up in settings, but it says that Hello is not supporting on this device. Device manager, however, shows that sensor is fine, no exclamation points or something indicating a problem. I tried to update fingerprint driver, but no use Has anyone faced the same problem?

Read other answers
RELEVANCY SCORE 70

I have a T460s on a fresh install of Win10. I just bought an external USB fingerprint reader https://www.amazon.com/Fingerprint-PQI-Matching-Biometric-Security/dp/B06XG4MHFJ/ref=sr_1_3?ie=UTF8&....My hope was that when my laptop was docked (on a ThinkPad Pro dock), I could plug it into a USB port on my external keyboard and login using it. For the time being, I'm just trying to get it working with the laptop undocked (i.e. forget about external keyboards, USB hubs etc.). Starting from scratch (i.e. fingerprints cleared in both Windows and the BIOS, and the external USB NOT plugged in), I setup the internal fingerprint reader, add prints, and am able login with no problem. When I plug in the external reader, drivers install just fine.  I enrolled a different finger, and was able to login just fine. However, when I unplug the external USB reader, I am never able to get the internal reader working again.  With the external unplugged and after a full restart, the internal will still not let me log in: the fingerprint option doesn?t even show up at the Windows login screen. The only way I can get the internal working again is by plugging the external in again (so that it appears in Device Manager), uninstalling both fingerprint devices (just uninstalling the external USB does not work), restarting the computer, and reenrolling my fingerprint using the internal. I know there is an option in the BIOS to just use the internal re... Read more

Read other answers
RELEVANCY SCORE 69.6

On my Dell Studio 1735 laptop I have been running with Vista Ultimate x32 since I got it - yes - the <gasp> factory load!

Everything worked flawlessly under that factory load.

I decided yesterday to install Vista Ultimate x64 after having downloaded all drivers from Dell's website that I needed (made sure to download the x64 specific drivers).

After installing, all drivers went in normally, but, the fingerprint reader (even though it's recognized in the control panel and services for it are running) doesn't give me the option of using it to logon to Windows or into any websites or anything else.

I tried removing and reinstalling the drivers - no change.

There is no GUI to enable/disable it that I can find. I've gone through the Program Files folder that it's installed into but nothing showing as an executable.

Anyone have any helpful insight?

Thanks in advance!

A:AuthenTec AES2810 fingerprint reader issue after fresh load of Vista x64

Update: I went through and installed from the ground-up again using the Driver Install Order for desktops and Laptops document on Dell's website... Still no change - can't get the fingerprinter reader to do much of anything other than install and services start.

Read other 1 answers
RELEVANCY SCORE 69.6

I'm using Windows 10 64-bit system, and have used it for over a year with no problems. This problem started kinda weird out. I was watching a movie, and I paused it to go take a smoke. I came back five minutes later and now I couldn't move the cursor from the touchpad, or barely. I tried deleting the synaptics driver and installing the latest version quite a few times. Here's the thing though, the touchpad works without the driver, though sometimes left click, and right clicking doesn't work, however I'm still able to move the cursor. When I install the synaptics touchpad driver left click and right click works, but I am not really able to move the cursor. I can see the touchpad respons to the pressure of my fingers moving across it, but it doesn't move the cursor along the screen or only a small amount.  I have tried different prressures on the touchpad, but with no luck. The problem occurred a few hours ago. [Solution] I recently updated my computer with the anniversary update from windows have suggest it bricked something.I simply updated to newest BIOS version and the problem solved itself

Read other answers
RELEVANCY SCORE 69.6

Hi!Suddenly my touchpad isnt working as it should. I can now not use two fingers to scroll, not disable the touchpad with F6 and it seems that drivers is not working as it should. I have already tried to download the drivers, but the system tells me that i already got a newer version installed. When i rightclick the touchpad to get preassure graph i get this message:https://gyazo.com/e04c4265c7236014185fa087e7a06acfThis message says that i needs synaptics touchpad and a driver for the synaptics-poitning device.Further if i go to the mouse device settings for two fingers etc, everything is disabled.https://gyazo.com/580d168a3dc2d353f8fab165ef100403This is how the mouse in device manager looks like.https://gyazo.com/441c8cad3ebef60b843f2f9865469b73Someone have any ideas? I have tried to download drivers and restart computer, but the problem is still here... hope im not the only one 

Read other answers
RELEVANCY SCORE 69.2

I have a Lenovo Yoga 2 laptop just over a year old. My Autistic little man was happily playing Roblox when it crashed. He turned it off and on again and the laptop says repairing disk errors and just stays like that day and night. So I have bought Windows 10 on USB as it doesn't have a disk drive but and I stupidly thought it would be as simple as plugging it in the USB drive and hey presto it would be fixed. But it's not.

Could anyone explain the steps I need to take to fix it as I promised my son I'd get it done by now and when you set an Autistic child's expectations and you don't meet them, woe betide you!

Please help.

Thank you x

Read other answers
RELEVANCY SCORE 68.4

Hi everyone.I have a yoga 500 14isk. I turned my computer win 8.1 but i have a driver problem.ACPI\VEN_INT&DEV_344B is  intel serial GPIO host controller-INT344B. i fave founded his driver from other forum sites.i installed but i have a problem installing progress.i cant found this driver from original lenovo forums or driver site.i think  i can found the driver from orginal sites this problem will go.i have a two drivers morePCI\VEN_8086&DEV_9D3A&SUBSYS_382817AA&REV_21-Intel(R) Management Engine InterfacePCI\VEN_8086&DEV_9D60&SUBSYS_382817AA&REV_21-Intel(R) Serial IO I2C Host Controller

Read other answers
RELEVANCY SCORE 68.4

hello folks, i have another problem with a lenovo product!lenovo yoga 20FQthere is a device in the devicemanager i am not able to find a driver for that.1.) this driver is NOT included in enterprise management package2.) this driver is NOT listed on http://support.lenovo.com/at/de/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-... so where can i get this driver? devicename: ACPI\MSFT0101 need fast help.thanks!

A:lenovo yoga acpi driver windows 7

problem solved! intel PTT does not work with windows 7 - i have disabled it in bios!

Read other 1 answers
RELEVANCY SCORE 68.4

I have just installed Win 8 on a Lenovo Yoga 2 11 Laptop.

Originally l updated to Windows 10 and the machine completely freaked. Having struggled with an ISO image on a USB stick of Windows 10, l've reverted to reinstalling a fresh copy of Windows 8, which is what the laptop originally came with.

After installing Windows 8 and restarting the machine it repaired D Drive then machine shut down, and upon restart it is just stuck at "Getting Ready".

What should l do as lm getting frustrated, having been stuck on this screen for 5 hours now?

I have a brand new HD that l could install and attempt the installation on, but would appreciate any help or suggestions first.

Many thanks in advance.

Read other answers
RELEVANCY SCORE 68

I just upgraded to Windows 10 and upgraded my synaptics driver to their windows 10 version. Only trouble is the little red light in the corner is always on. The light is only supposed to come on if the trackpad has been disabled but the trackpad is working and the light is on. On top of that the double tap the corner function that turns the trackpad on and off doesn't seem to be an option with this version of the driver.

I managed to find a registry hack to get chiral scrolling to work again but can't seem to find/enable the corner double tap and rid myself of this stupid light.

ETA: Okay weirder still the light is reversed, when I plug in my USB mouse the light goes out and the trackpad is disabled.

Read other answers
RELEVANCY SCORE 67.6

Hi,I have a Thinkpad P50 equiped with a fingerprint reader.Worked perfectly well for months, but suddently stopped working.I verified/updated drivers, but this was not the problem.I then had the bad idea of changing the BIOS security option to enable the pre-POST fingerprint option.Now I end-up with a system that keeps rebooting forever preventing me to access the BIOS configuration.(I guess that after pressing F1 for entering BIOS, it expects me to scan my finger, but doesn't find the reader, so reboots again and again.)Please HELPThank you!!

Read other answers
RELEVANCY SCORE 66.8

I've just upgraded my laptop(Lenovo Yoga 3 14) to Windows 10 Creator Update, and found issue with the keyboard, my keys keep skipping, but if I use external keyboard, no issue. Please help me solve it. 

Read other answers
RELEVANCY SCORE 66.4

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

A:Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655
 
From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Read other 1 answers
RELEVANCY SCORE 66

I'm running the latest version of Windows 10 (Anniversary Update - Build 14393.693) clean installed on  a Yoga 2 Pro (20266 / 80AY) BIOS 76CN43WW. The "Lenovo Yoga  Mode Control" version 2.0.0.9 (ymc.exe) has consistently crashed every day for the last few months. Crash reports are logged. Are there any plans to fix this issue any time soon? Best Regards,

Read other answers
RELEVANCY SCORE 65.6

My SD card reader on my Precision M4600 has not been working ever since I upgraded to Windows 10. It doesn't look like there is a new driver for the SD reader from what I can tell. Is there any other solution or 3rd party driver that I could use to get m SD card reader to work? I really would like to be able to use it again.....
The device manager lists my smart card reader as Broadcom Usbccid Smartcard Reader (WUDF)
Thanks

Read other answers
RELEVANCY SCORE 65.6

Good morning, I had to refresh my laptop and now I am having to download all the apps and softwares. I'm having troubles to find the fingerprint reader software for my laptop. Can someone help me, please? Thank you,Flavia











Solved!
View Solution.

A:fingerprint reader windows 10

Hi, If you open SimplePass and then choose the Password option, this should then prompt you to scan your fingerprint a few times in order to set up the facility to log in this way. Regards, DP-K

Read other 10 answers
RELEVANCY SCORE 65.6

I've been using Windows 7 Ultimate for a few years now with AuthenTec Protector Suite 2012 installed and a TrueMe fingerprint reading device.

The Protector Suite software allowed me to login to windows using a fingerprint and to use fingerprints to open password protected files as well as entering passwords into web screens. The software maintained a database, which allowed any entry of a password to be stored against a fingerprint.

Consequently, I've become used to simply swiping the fingerprint reader to enter all my passwords. Brilliant!

Along comes Windows 10 and I can't get Protector Suite 2012 to install. It gives the error "To use this product, Windows Biometric Framework must be enabled.". I can successfully setup Windows 10 Hello to use the fingerprint reader to login to Windows 10, but this is a small fraction of the potential of using fingerprints.

Anyone any idea on how to enable Windows Biometric Framework. By the way I've already tried using gpedit.msc to Enable "Allow the use of biometrics" but this doesn't appear to make the slightest bit of difference.

Alternatively, is there any Windows 10 compatible software out there that will do more than simply allow me to use my fingerprint reader to login. I would like to use it to enter passwords for protected files and web page inputs.

I performed a clean, fresh install of Windows 10 Pro alongside my existing Windows 7 Ultimate, so I can dual boot. Until I get ALL the functionality I ... Read more

Read other answers